IK Multimedia
Installation
and Authorization
Manual
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Installation and Authorization Manual
Chapter 1 System Requirements
The following are the system requirements for using your IK
Multimedia product.
Macintosh®
- Power PC based Macintosh
Minimum: 866 MHz G4 processor, 512 MB of RAM, Mac OS X 10.4
or later.
Suggested: dual 1.25 GHz G4 or G5 processor, 1 GB of RAM, Mac OS
X 10.4 or later.
- Intel based Macintosh
Minimum: 1.5 GHz Intel Core Solo processor, 512 MB of RAM, Mac
OS X 10.4.4 or later.
Suggested: 1.66 GHz Intel Core Duo processor, 1 GB of RAM, Mac
OS X 10.4.4 or later.
Windows®
Minimum: Pentium 1 GHz / Athlon XP 1.33 GHz, 512 MB of RAM,
Windows XP.
Suggested: Pentium 2.4 GHz / Athlon XP 1.33 GHz, 1 GB of RAM,
Windows XP.
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Installation and Authorization Manual
Chapter 2 Installation
Macintosh®
NOTE: in order to be able to install and uninstall IK Multimedia
products in your Macintosh computer (Power PC or Intel based) you
must be a user with Administrator’s rights.
Double-click on the ‘Install’ icon and follow the onscreen instructions.
The Standalone version is installed in your “Applications” folder.
Documentation is placed in:
Library / Documentation / IK Multimedia /
Uninstall
Double-click on the ‘Uninstall’ icon and follow the onscreen instructions.
Windows®
Double-click on the ‘Install’ icon and follow the onscreen instructions.
The installer asks you to confirm the destination folder. In the destination folder you will also find the documentation.
To launch the Standalone version go to:
Start menu, All Programs
The default destination folder is:
Program Files \ IK Multimedia \
Uninstall
In the ‘Start’ menu, select ‘Control Panel’.
Double-click ‘Add or Remove Programs’. A list of the software
installed in your system is displayed.
Select the IK Multimedia product you want to uninstall and click the
‘Remove’ button. All the components will be removed from your system. If you added or changed files after the installation, it may be
that some files and folders are not removed. Delete them manually,
from the destination folder you selected during installation.
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Installation and Authorization Manual
Chapter 3 How the Authorization System works
Your IK Multimedia product must be authorized to work with unrestricted functionality. It will run with full features for 10 days (grace
period) which will start when launched for the first time, and revert
to demo mode after. You will need to authorize the product within
this time frame to enable permanent unrestricted functionality.
To authorize your IK Multimedia product you’ll need three numbers:
- Serial Number: this is written on the Registration Card
(included with your IK boxed product, inside the license envelope) or the one that has been delivered to you (e.g. Online
purchase, such as a Digital Delivery, or update).
- Digital ID: this will be shown during the authorization process and linked to the hardware where you are running the
software.
- Authorization Code: this will be generated online by registering and inserting the Serial Number and Digital ID. If you
are a registered IK Multimedia user, having your User Name
and Password on hand, will help speed up the authorization
process.
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Installation and Authorization Manual
Chapter 4 Authorization
A built in software Wizard helps you in the authorization of your IK
software. The first time the software is launched the Wizard is displayed
(Step 1. Wizard Introduction). Click Cancel to return to the software and
use the software within the 10 days grace period. Click Next to go to the
Wizard’s next Step and authorize the software.
The next Step (Step 2. Enter Serial Number) is for inserting the Serial
Number. The Serial Number is written on the Registration Card (included
with your IK boxed product, inside the license envelope) or the one that
has been delivered to you (e.g. Online purchase, such as a Digital Delivery,
or update). Type the Serial Number in the fields (using the TAB keys to
move from one field to the other). Once the Serial Number has been
Step 1. Wizard introduction
Step 2. Enter Serial Number
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Installation and Authorization Manual
properly inserted a green icon will display, showing that the number
has been entered correctly. If a red icon is displayed the Serial Number
inserted is not correct and you will be asked to re-type it in the fields. Once
the Serial Number has been typed correctly, the Next button will enable
you to move to the next Step of the Wizard.
Now the Wizard will ask you if you are requesting an Authorization
Code for the first time, or if you intend on reauthorizing your software
with an Authorization Code previously received (Step 3. Authorization
/ Reauthorization). For a new authorization click the first option. If you
choose the second option because you need to RE-AUTHORIZE your
product, you’ll proceed directly to Step 7.
In order to obtain the Authorization Code you’ll need to go online using
an internet connection. In this window, (Step 4. Connect to Internet)
Step 4. Connect to the Internet
Step 3. Authorization/Reauthorization
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Installation and Authorization Manual
you are asked if you will connect to the internet using your current
computer or a separate one. Make your choice and click on the Next
button (if you connect to the internet using a different computer you’ll
proceed directly to Step 6).
In this page of the Wizard (Step 5. User Name and Password) you
should type your IK Multimedia User Name and Password. If you have
already registered any other IK Multimedia product you should use
the same User Name and Password that you used previously to access
the IK Multimedia User Area (where you can download updates and
upgrades, requests new authorizations, manage your registration
data, etc...). If you have never registered any other IK Multimedia
product or if you can’t remember your previous registration information click on the second option. Once you are done click Next.
Step 6a. Online registration
on the same computer
Step 5. User Name and Password
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Installation and Authorization Manual
At this point the Wizard presents you with a window where you
can find your Serial Number and the Digital ID required to register
online (Step 6a. Online registration on the same computer). By
clicking Register On Line, your default browser will be opened and
directed to the IK Multimedia Registration Page (if the machine that
you are installing on has an internet connection). Now simply fill
out the mandatory fields of the Registration Page with your data.
Your Serial Number and Digital ID should have been pre filled-in
(otherwise COPY and PASTE them from your Wizard window to the
Registration Page fields). If you would have inserted your User Name
and Password, as a previously registered IK Multimedia user, the
Registration Page will be pre-filled with your personal data making
the authorization process faster.
If you are authorizing your software from a separate computer,
the Wizard will display a page (Step 6b. Online Registration on a
separate computer) where you are asked to access the IK Multimedia
Registration Page, online here:
http://www.ikmultimedia.com/IKReg.html
and register your software to obtain the Authorization Code. In this
case, please carefully type your Serial Number and Digital ID in the
corresponding field of the Registration Page. Be sure to fill out all the
mandatory fields as well. Once your registration process has been
completed, an Authorization Code will be displayed in the check out
page of your IK Multimedia online registration (as well as sent to
you by email). Copy the Authorization Code and click Next on the
Wizard.
You will now be prompted to paste the Authorization Code in the new
Wizard window (Step7. Paste Authorization Code). Point the cursor
Step 6b. Online Registration
on a separate computer
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Installation and Authorization Manual
in the first field of the Authorization Code in the Wizard and click on
the Paste button. All the separated fields will be filled and a green
icon will display, showing the Authorization Code has been entered
correctly. If a red icon is displayed, the Serial Number inserted is not
correct and you will be asked to re-type it in the fields (if you typed
it manually).
Once the green icon is displayed, click Next and the last page of the
Wizard will appear (Step 8. Authorization Completed) listing your
Serial Number, Digital ID and Authorization Code as a reference. Click
Finish to start using your IK Multimedia product with unrestricted
functionality.
Step 7. Paste Authorization Code
Step 8. Authorization Completed
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Installation and Authorization Manual
If you have no access to the Internet, in the software CD you’ll find a
PDF file called Authorization Request Form.
Europe, Africa, Asia and Australia:
Open the file (with Acrobat Reader), print the form, fill the required
fields and fax everything to +39-059-2861671 to receive your
Authorization Code within 24 hours of your fax (standard European
business hours). Please write clearly: if we can’t decipher the codes, we
won’t be able to generate a working Authorization Code. If you don’t
have access to a fax machine fill the aforementioned Authorization
Code Request Form and mail it to the following address:
IK Multimedia Production srl
Via Dell’Industria 46
41100 Modena
Italy
North and South America:
Open the file (with Acrobat Reader), print the form, fill the
required fields and fax everything to 954-846-9077 to receive your
Authorization Code within 24 hours of your fax (10am-6pm EST).
Please write clearly: if we can’t decipher the codes, we won’t be able
to generate a working Authorization Code. If you don’t have access
to a fax machine fill the aforementioned Authorization Code Request
Form and mail it to the following address:
IK Multimedia US LLC
1153 Sawgrass Corporate Parkway
Sunrise, FL 33323
USA
You’ll be given your Authorization Code by return mail within 15
working days.
For any question you may have, please refer to the FAQ at:
http://www.ikmultimedia.com/FAQ.php
where you’ll find answers to the most common questions.
To submit a Technical Support Form, go to:
http://www.ikmultimedia.com/Support.php
To contact US Tech Support Service by phone, please call at:
(954) 846-9866
For other requests such as Product, Sales, Web info or License
Transfer, please go to:
http://www.ikmultimedia.com/ContactIKForm.php
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Installation and Authorization Manual
IK Multimedia Production, Via dell’Industria 46, 41100, Modena, Italy.
Phone: +39-059-285496 - Fax: +39-059-2861671
IK Multimedia US LLC, 1153 Sawgrass Corporate Pkwy. Sunrise, FL 33323
Phone: (954) 846-9101 - Fax: (954) 846-9077
www.ikmultimedia.com
All specifications are subject to change without further notice.
PN: MNI-IK-0001
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