Ikea ID5HHEXWQ, ID5HHEXVS, ID5HHEXVQ, ID5HHEXWS User Manual

REFRIGERATOR USER INSTRUCTIONS

THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING, please visit www.whirlpool.com for additional information. If you still need assistance, call us at 1-866-664-2449.

You will need your model and serial number, located on the inside wall of the refrigerator compartment.

Table of Contents / Índice / Table des matières

REFRIGERATOR SAFETY ................................1

INSTALLATION INSTRUCTIONS.....................2

REFRIGERATOR USE.......................................5

REFRIGERATOR CARE ....................................8

TROUBLESHOOTING .......................................9

ACCESSORIES................................................11

WATER FILTER CERTIFICATIONS................11

PERFORMANCE DATA SHEET .....................12

WARRANTY .....................................................13

SEGURIDAD DEL REFRIGERADOR..............15

INSTRUCCIONES DE INSTALACIÓN............16

USO DE SU REFRIGERADOR........................19

CUIDADO DE SU REFRIGERADOR ..............22

SOLUCIÓN DE PROBLEMAS ........................23

ACCESORIOS..................................................25

HOJA DE DATOS DEL RENDIMIENTO.........26

GARANTÍA .......................................................27

SÉCURITÉ DU RÉFRIGÉRATEUR .................29

INSTRUCTIONS D'INSTALLATION ...............30

UTILISATION DU RÉFRIGÉRATEUR.............33

ENTRETIEN DU RÉFRIGÉRATEUR...............36

DÉPANNAGE ...................................................37

ACCESSOIRES................................................39

FEUILLE DE DONNÉES

SUR LA PERFORMANCE...............................40

GARANTIE .......................................................41

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

can be killed or seriously injured if you don't

You instructions.

W10321489A

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

■

Plug into a grounded 3 prong outlet.

■

Do not remove ground prong.

■

Do not use an adapter.

■

Do not use an extension cord.

■

Disconnect power before servicing.

■

Replace all parts and panels before operating.

■

Remove doors from your old refrigerator.

To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:

SAVE THESE INSTRUCTIONS

■

Use nonflammable cleaner.

■

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

■

Use two or more people to move and install refrigerator.

■

Disconnect power before installing ice maker (on ice maker kit ready models only).

■

Use a sturdy glass when dispensing ice (on some models).

■

Do not hit the refrigerator glass doors (on some models).

Proper Disposal of Your Old Refrigerator

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.

INSTALLATION INSTRUCTIONS

Unpack the Refrigerator

Before You Throw Away Your Old Refrigerator or Freezer:

■ Take off the doors.

■ Leave the shelves in place so that children may not easily

climb inside.

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Remove packaging materials. Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the floor with cardboard or hardboard to avoid floor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as floor damage could occur.

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

Location Requirements

Electrical Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensure proper ventilation for your refrigerator, allow for ¹⁄₂" (1.25 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side (depending on your model) to allow the doors to swing open.

" (1.25 cm)

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Before you move your refrigerator into its final location, it is important to make sure you have the proper electrical connection.

Recommended Grounding Method

A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded electrical supply is required. It is recommended that a separate circuit serving only your refrigerator be provided. Use an outlet that cannot be turned off by a switch. Do not use an extension cord.

NOTE: Before performing any type of installation, cleaning, or removing a light bulb, turn the control (Thermostat, Refrigerator or Freezer Control depending on the model) to OFF and then disconnect the refrigerator from the electrical source. When you are finished, reconnect the refrigerator to the electrical source and reset the control (Thermostat, Refrigerator or Freezer Control depending on the model) to the desired setting. See “Using the Controls.”

2" (5.08 cm)

NOTES:

■ It is recommended that you do not install the refrigerator near

an oven, radiator, or other heat source. Do not install in a location where the temperature will fall below 55°F (13°C).

■ Normal minimum cabinet cut-out width required for product

installation is 36" (91.44 cm). However, if the product is placed against an extended wall and the ability to remove the crisper pans is desired, an additional 18" (45.72 cm) of cabinet width is required, so a total cabinet opening width of 54" (137.16 cm) is recommended.

Water Supply Requirements

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

TOOLS NEEDED:

■ Flat-blade screwdriver

■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two

adjustable wrenches

NOTE: Your refrigerator dealer has a kit available with a ¹⁄₄" (6.35 mm) saddle-type shutoff valve, a union, and copper tubing. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes. Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve which reduces water flow and clogs more easily.

IMPORTANT:

■ All installations must meet local plumbing code requirements.

■ Use copper tubing and check for leaks. Install copper tubing

only in areas where the household temperatures will remain above freezing.

■ ¹⁄₄" Nut driver

■ ¹⁄₄" Drill bit

■ Cordless drill

Water Pressure

A cold water supply with water pressure of between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualified plumber.

Reverse Osmosis Water Supply

IMPORTANT: The pressure of the water supply coming out of a

reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

If the water pressure to the reverse osmosis system is less than 40 to 60 psi (276 to 414 kPa):

■ Check to see whether the sediment filter in the reverse

osmosis system is blocked. Replace the filter if necessary.

■ Allow the storage tank on the reverse osmosis system to refill

after heavy usage.

■ If your refrigerator has a water filter, it may further reduce the

water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”

If you have questions about your water pressure, call a licensed, qualified plumber.

Connect Water Supply

Read all directions before you begin. IMPORTANT: If you turn the refrigerator on before the water line is

connected, turn the ice maker OFF.

Connect to Water Line

6. Fasten the shutoff valve to the cold water pipe with the pipe

clamp. Be sure the outlet end is solidly in the ¹⁄₄" (6.35 mm) drilled hole in the water pipe and that the washer is under the pipe clamp. Tighten the packing nut. Tighten the pipe clamp screws slowly and evenly so the washer makes a watertight seal. Do not overtighten, or you may crush the copper tubing.

7. Slip the compression sleeve and compression nut on the

copper tubing as shown. Insert the end of the tubing into the outlet end squarely as far as it will go. Screw the compression nut onto outlet end with adjustable wrench. Do not overtighten.

8. Place the free end of the tubing in a container or sink, and turn

ON the main water supply. Flush the tubing until water is clear. Turn OFF the shutoff valve on the water pipe. Coil the copper tubing.

Connect to Refrigerator

Style 1

1. Unplug refrigerator or disconnect power.

2. Remove and discard the plastic part that is attached to the

inlet of the water valve.

3. Attach the copper tube to the valve inlet using a compression

nut and sleeve as shown. Tighten the compression nut. Do not overtighten.

4. Use the tube clamp on the back of the refrigerator to secure

the tubing to the refrigerator as shown. This will help avoid damage to the tubing when the refrigerator is pushed back against the wall.

5. Turn shutoff valve ON.

6. Check for leaks. Tighten any connections (including

connections at the valve) or nuts that leak.

A B

1. Unplug refrigerator or disconnect power.

2. Turn OFF main water supply. Turn ON nearest faucet long

enough to clear line of water.

3. Locate a

¹⁄₂" (1.27 cm) to 1¹⁄₄" (3.18 cm) vertical cold water

pipe near the refrigerator.

IMPORTANT:

■ Make sure it is a cold water pipe.

■ Horizontal pipe will work, but drill on the top side of the

pipe, not the bottom. This will help keep water away from the drill and normal sediment from collecting in the valve.

4. Determine the length of copper tubing you need. Measure

from the connection on the lower rear corner of refrigerator to the water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter) copper tubing. Be sure both ends of copper tubing are cut square.

5. Using a cordless drill, drill a ¹⁄₄" (6.35 mm) hole in the cold

water pipe you have selected.

DEF

A. Cold water pipe

B. Pipe clamp C. Copper tubing D. Compression nut

E. Compression sleeve F. Shutoff valve

G. Packing nut

D E

A. Tube clamp B. Tube clamp screw C. Copper tubing

D. Compression nut

E. Valve inlet

7. The ice maker is equipped with a built-in water strainer. If your

water conditions require a second water strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a water strainer from your nearest appliance dealer.

Style 2

1. Unplug refrigerator or disconnect power.

2. Remove and discard the black nylon plug from the gray water

tube on the rear of the refrigerator.

3. If the gray water tube supplied with the refrigerator is not long

enough, a ¹⁄₄" x ¹⁄₄" (6.35 mm x 6.35 mm) coupling is needed in order to connect the water tubing to an existing household water line. Thread the provided nut onto the coupling on the end of the copper tubing.

NOTE: Tighten the nut by hand. Then tighten it with a wrench two more turns. Do not overtighten.

A B C D E F G

A. Refrigerator water tubing B. Nut (provided) C. Bulb D. Coupling (purchased)

4. Turn shutoff valve ON.

5. Check for leaks. Tighten any nuts or connections (including

connections at the valve) that leak.

E. Ferrule (purchased) F. N ut ( pu rc ha se d)

G. Household water line

Style 3

1. Unplug refrigerator or disconnect power.

2. Remove and discard the cap from the gray water tube.

A. Cap B. Inlet

3. Using a compression nut and sleeve, attach the copper tube

to the water inlet.

4. Once secured, tighten the compression nut. Do not

overtighten.

5. Check the connection by pulling on the copper tubing. Turn on

water supply to refrigerator. Check for leaks. Tighten any nuts or connections that leak.

Complete the Installation

WARNING

REFRIGERATOR USE

Using the Controls

For your convenience, your refrigerator controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still preset. The Refrigerator Control and the Freezer Control should both be set to the “mid-settings.”

IMPORTANT:

■ Your product will not cool when the REFRIGERATOR Control

is set to OFF.

■ The Refrigerator Control adjusts the refrigerator compartment

temperature. The Freezer Control adjusts the freezer compartment temperature. Settings to the left of the midsetting make the temperature less cold. Settings to the right of the mid-setting make the temperature colder.

■ Wait 24 hours before you put food into the refrigerator. If you

add food before the refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the Refrigerator and Freezer Controls to a higher (colder) than recommended setting will not cool the compartments any faster.

Adjusting Controls

Give the refrigerator time to cool down completely before adding food. It is best to wait 24 hours before you put food into the refrigerator. The settings indicated in the previous section should be correct for normal household refrigerator usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

Turn the control right (clockwise) to make the compartment colder. Turn the control left (counterclockwise) to make it less cold. To turn the cooling system off, turn the Refrigerator Control counterclockwise until it reaches the OFF position.

If you need to adjust temperatures in the refrigerator or freezer, use the settings listed in the chart below as a guide. Wait at least 24 hours between adjustments.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

1. Plug into a grounded 3 prong outlet.

2. Flush the water system. See “Prepare the Water System” or

“Water and Ice Dispensers.”

NOTE: Allow 24 hours to produce the first batch of ice. Allow 3 days to completely fill ice container.

CONDITION/REASON: ADJUSTMENT:

REFRIGERATOR too warm REFRIGERATOR Control

FREEZER too warm/ too little ice

REFRIGERATOR too cold REFRIGERATOR Control

FREEZER too cold FREEZER Control

one setting higher

FREEZER Control one setting higher

one setting lower

Convertible Drawer Temperature Control

The control can be adjusted to properly chill meats or vegetables. The air inside the pan is cooled to avoid “spot” freezing and can be set to keep meats at the National Livestock and Meat Board recommended storage temperatures of 28° to 32°F (-2° to 0°C). The convertible vegetable/meat drawer control comes preset at the lowest meat setting.

To store meat:

Set the control to one of the three MEAT settings to store meat at its optimal storage temperature.

To store vegetables:

Set the control to VEG to store vegetables at their optimal storage temperatures.

NOTE: If food starts to freeze, move the control to the left (less cold). Remember to wait 24 hours between adjustments.

Crisper Humidity Control

(on some models)

You can control the amount of humidity in the moisture-sealed crisper. Adjust the control to any setting between LOW and HIGH.

LOW (open) for best storage of fruits and vegetables with skins. HIGH (closed) for best storage of fresh, leafy vegetables.

Water and Ice Dispensers

(on some models)

Depending on your model, you may have one or more of the following options: the ability to select either crushed or cubed ice, chilled water, a special light that turns on when you use the dispenser, or a lock option to avoid unintentional dispensing.

IMPORTANT: After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.

NOTES:

■ The dispensing system will not operate when the freezer door

is open.

■ On some models: Allow 24 hours for the refrigerator to cool

down and chill water.

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

Chilled Door Bin

(on some models)

Cool air from the freezer is directed to the refrigerator door bin directly beneath the vents.

NOTE: The dairy compartment and can rack are not associated with the Chilled Door Bin feature.

Chilled Door Bin Control

The chilled door bin control is located on the left-hand side of the refrigerator compartment.

A. Chilled door bin control

■ Slide the door chill control to the left to reduce the flow of cold

air to the bin and make it less cold.

■ Slide the door chill control to the right to increase the flow of

cold air to the bin and make it colder.

The Water Dispenser

IMPORTANT: Dispense enough water every week to maintain a

fresh supply.

To D isp ens e Wa ter :

1. Press a sturdy glass against the water dispenser lever.

2. Remove the glass to stop dispensing.

The Ice Dispenser

The dispensing system will not operate when the freezer door is open. Ice dispenses from the ice maker storage bin in the freezer when the dispenser lever is pressed.

NOTE: Some models dispense both cubed and crushed ice. Before dispensing ice, select which type of ice you prefer.

For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.

To Dispense Ice:

1. Press the button to select the desired type of ice.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

2. Press a sturdy glass against the ice dispenser lever. Hold the

glass close to the dispenser opening so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the lever in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing.

The Dispenser Light

Removing and Replacing Ice Storage Bin

Style 1

The dispenser light can be turned on by pressing the ON button. The dispenser lights are LEDs which should not need to be

changed. See “Troubleshooting” for more information.

Style 2

When you use the dispenser, the lever will automatically turn the light on. If you want the light to be on continuously, you may choose either ON or NIGHT LIGHT.

ON: Press the LIGHT button to turn on the dispenser light. NIGHT LIGHT: Press the LIGHT button a second time to select

the Night Light. The dispenser light will automatically adjust to become brighter as the room brightens, dimmer as the room darkens.

OFF: Press the LIGHT button a third time to turn off the dispenser light.

The dispenser lights are LEDs which should not need to be changed. If it appears that your dispenser lights are not working, be sure that the light sensor is not blocked (in Night Light mode). See “Troubleshooting” for more information.

The Dispenser Lock (on some models)

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.

NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the dispenser levers. The ice and water dispensers will not work.

Style 1: Press the LOCK button to lock the dispenser. Press the UNLOCK button to unlock the dispenser.

Style 2: Press and hold the LOCK OUT button to lock the dispenser. Press and hold the LOCK OUT button a second time to unlock the dispenser.

1. Pull the covering panel up from the bottom and then slide it

back toward the rear.

2. Lift the wire shutoff arm so it clicks into the OFF (up) position.

3. Lift up the front of the storage bin and pull it out.

4. Replace the bin by pushing it in all the way or the dispenser

will not work.

5. To restart ice production, push the wire shutoff arm down to

the ON position. Make sure the door is closed tightly.

Water Filtration System

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Water Filter Status Light (on some models)

The water filter status light will help you know when to change your water filter. The light will change from green to yellow. This tells you that it is almost time to change the filter. It is recommended that you replace the water filter when the status light changes to red OR water flow to your water dispenser or ice maker decreases noticeably. The filter should be replaced at least every 6 months depending on your water quality and usage.

After changing the water filter, reset the water filter status light. The status light will change from red to green when the system is reset.

Ice Maker and Storage Bin

Turning the Ice Maker On/Off

■ To turn ON the ice maker, simply lower the wire shutoff arm.

■ To manually turn off the ice maker, lift the wire shutoff arm to

the OFF (arm up) position and listen for the click. Ice can still be dispensed, but no more can be made.

NOTE: Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin, and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position. Do not force the wire shutoff arm up or down.

REMEMBER:

■ Allow 24 hours to produce the first batch of ice. Discard the

first three batches of ice produced.

■ The quality of your ice will be only as good as the quality of the

water supplied to your ice maker. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.

■ Do not use anything sharp to break up the ice in the storage

bin. This can cause damage to the ice container and the dispenser mechanism.

■ Do not store anything on top of or in the ice maker or storage

bin.

Non-Indicator Water Filter (on some models)

If your refrigerator does not have the water filter status light, you should change the water filter cartridge at least every 6 months depending on your water quality and usage. If the water flow to the water dispenser or ice maker decreases noticeably before 6 months have passed, replace the water filter more often.

Using the Dispenser Without the Water Filter

You can run the dispenser without a water filter. Your water will not be filtered.

1. Remove the water filter.

2. Slide the cap off the end of the filter and replace the cap in the

base grille. IMPORTANT: Do not discard the cap. It is part of your

refrigerator. Keep the cap to use with the replacement filter.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid buildup of odors. Wipe up spills immediately.

IMPORTANT: Because air circulates between both sections, any odors formed in one section will transfer to the other. You must thoroughly clean both sections to eliminate odors. To avoid odor transfer and drying out of food, wrap or cover foods tightly.

To Clean Your Refrigerator:

NOTE: Do not use abrasive or harsh cleaners such as window

sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.

1. Unplug refrigerator or disconnect power.

2. Hand wash, rinse, and dry removable parts and interior

surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.

3. Wash stainless steel and painted metal exteriors with a clean

sponge or soft cloth and a mild detergent in warm water.

WARNING

Broken Glass Hazard Do not hit refrigerator glass doors. Protect glass surface and edges during installation or

removal of doors. Failure to do so can result in serious eye injury or

minor cuts.

4. On some models, wash glass door panels with a clean

sponge or soft cloth and a mild detergent in warm water. NOTE: Do not hit the glass with pots, pans, furniture, toys, or

other objects. Scratching, hitting, jarring or stressing the glass may weaken its structure, causing an increased likelihood of breakage at a later date.

5. There is no need for routine condenser cleaning in normal

home operating environments. If the environment is particularly greasy or dusty, or there is significant pet traffic in the home, the condenser should be cleaned every 2 to 3 months to ensure maximum efficiency.

If you need to clean the condenser:

■ Remove the base grille. See the “Door Removal”

instructions, either in the User Instructions or the separate instruction sheet provided with your refrigerator.

■ Use a vacuum cleaner with a soft brush to clean the grille,

the open areas behind the grille and the front surface area of the condenser.

■ Replace the base grille when finished.

6. Plug in refrigerator or reconnect power.

Changing the Light Bulbs

NOTE: Not all bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size, shape and wattage. On some models, the dispenser light requires a heavy duty 10-watt bulb. All other lights require a 40-watt bulb. Replacement bulbs are available from your dealer.

1. Unplug refrigerator or disconnect power.

2. Remove light shield when applicable. NOTE: To clean the light shield, wash it with warm water and

liquid detergent. Rinse and dry the shield well.

3. Remove light bulb and replace with one of the same size, shape and wattage.

4. Replace light shield when applicable.

5. Plug in refrigerator or reconnect power.

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

The refrigerator will not operate

WARNING

TROUBLESHOOTING

Refrigerator Operation

■ Rattling - flow of refrigerant, water line, or from items placed

on top of the refrigerator

■ Sizzling/Gurgling - water dripping on the heater during

defrost cycle

■ Popping - contraction/expansion of inside walls, especially

during initial cool-down

■ Water running - may be heard when ice melts during the

defrost cycle and water runs into the drain pan

■ Creaking/Cracking - occurs as ice is being ejected from the

ice maker mold

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Power cord unplugged? Plug into a grounded 3 prong outlet.

■ Is outlet working? Plug in a lamp to see if the outlet is

working.

■ Household fuse blown or circuit breaker tripped? Replace

the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■ Are controls on? Make sure the refrigerator controls are on.

See “Using the Controls.”

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The refrigerator may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The doors will not close completely

■ Door blocked open? Move food packages away from door.

■ Bin or shelf in the way? Push bin or shelf back in the correct

position.

The doors are difficult to open

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

■ Are the gaskets dirty or sticky? Clean gaskets with mild

soap and warm water.

The refrigerator rocks and is not stable

■ What do I do if the refrigerator rocks and is not stable?

To stabilize the refrigerator, remove the base grille and lower the leveling feet until they touch the floor.

The refrigerator is noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation.

■ Buzzing - heard when the water valve opens to fill the ice

maker

■ Pulsating - fans/compressor adjusting to optimize

performance

The lights do not work

■ Is a light bulb loose in the socket or burned out? See

“Changing the Light Bulbs.”

Temperature and Moisture

Temperature is too warm

■ New installation? Allow 24 hours following installation for the

refrigerator to cool completely.

■ Door(s) opened often or left open? Allows warm air to enter

refrigerator. Minimize door openings and keep doors fully closed.

■ Large load of food added? Allow several hours for

refrigerator to return to normal temperature.

■ Controls set correctly for the surrounding conditions?

Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■ Water shutoff valve not fully open? Turn the water shutoff

valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

■ Questions remain regarding water pressure? Call a

licensed, qualified plumber.

Off-taste, odor or gray color in the ice

There is interior moisture buildup

NOTE: Some moisture buildup is normal.

■ Humid room? Contributes to moisture buildup.

■ Door(s) opened often or left open? Allows humid air to enter

refrigerator. Minimize door openings and keep doors fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

■ Kink in the water source line? A kink in the line can reduce

water flow. Straighten the water source line.

■ Ice maker turned on? Make sure wire shutoff arm or switch

(depending on model) is in the ON position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice production.

■ Large amount of ice recently removed? Allow 24 hours for

ice maker to produce more ice.

■ Ice cube jammed in the ice maker ejector arm?

Remove ice from the ejector arm with a plastic utensil.

■ Reverse osmosis water filtration system connected to

your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

■ New plumbing connections? New plumbing connections

can cause discolored or off-flavored ice.

■ Ice stored too long? Discard ice. Wash ice bin. Allow

24 hours for ice maker to make new ice.

■ Odor transfer from food? Use airtight, moisture-proof

packaging to store food.

■ Are there minerals (such as sulfur) in the water? A water

filter may need to be installed to remove the minerals.

■ Is there a water filter installed on the refrigerator? Gray or

dark discoloration in ice indicates that the water filtration system needs additional flushing.

The ice dispenser will not operate properly

■ Freezer door closed completely? Close the door firmly. If it

does not close completely, see “The doors will not close completely.”

■ Ice bin installed correctly? Be sure the ice bin is firmly in

position.

■ New installation? Wait 24 hours after ice maker installation

for ice production to begin. Wait 72 hours for full ice production.

■ Ice clogged in the ice storage bin or delivery chute?

Remove clogged ice, using a plastic utensil if necessary. Clean chute and bottom of storage bin using a warm moist cloth, and dry both thoroughly. To avoid clogging and maintain a fresh supply of ice, empty the storage bin and clean both the bin and delivery chute every two weeks.

■ Has the wrong ice been added to the bin? Use only cubes

produced by the current ice maker.

■ Has the ice melted around the auger (metal spiral) in the

ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

WARNING

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

ACCESSORIES

To order replacement filters, call 1-866-664-2449 and ask for the part number listed below or contact your authorized Whirlpool dealer.

Stainless Steel Cleaner and Polish: Order Part #4396095

Standard Base Filter Cartridge: Order Part #4396508 (NL240/L400)

■ Is the ice dispenser stalling while dispensing “crushed”

ice? Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.

■ Has the dispenser arm been held in too long? Ice will stop

dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.

The water dispenser will not operate properly

■ Freezer door closed completely? Close the door firmly. If it

does not close completely, see “The doors will not close completely.”

■ Refrigerator connected to a water supply and the supply

shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

■ Is the water pressure at least 30 psi (207 kPa)? The water

pressure to the home determines the flow from the dispenser. See “Water Supply Requirements.”

■ Kink in the home water source line? Straighten the water

source line.

■ New installation? Flush and fill the water system.

■ Water filter installed on the refrigerator? The filter may be

clogged or incorrectly installed.

■ Is a reverse osmosis water filtration system connected to

your cold water supply? See “Water Supply Requirements.”

WATER FILTER

CERTIFICATIONS

Water is leaking from the dispenser

NOTE: One or two drops of water after dispensing is normal.

■ Glass not being held under the dispenser long enough?

Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser lever/pad.

■ New installation? Flush the water system. See “Prepare the

Water System” or “Water and Ice Dispensers.”

■ Recently changed water filter? Flush the water system. See

“Prepare the Water System” or “Water and Ice Dispensers.”

The dispenser water is not cool enough

NOTE: Water from the dispenser is chilled to only 50°F (10°C).

■ New installation? Allow 24 hours after installation for the

water supply to cool completely.

■ Recently dispensed large amount of water? Allow 24 hours

for water supply to cool completely.

■ Water not been recently dispensed? The first glass of water

may not be cool. Discard the first glass of water.

■ Refrigerator connected to a cold water pipe? Make sure

the refrigerator is connected to a cold water pipe. See “Water Supply Requirements.”

PERFORMANCE DATA SHEET

Base Grille Water Filtration System

Model WF-NL240/NL240 Capacity 240 Gallons (908 Liters)

Model WF-L400/L400 Capacity 400 Gallons (1514 Liters)

System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Lead.

This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.

Substance Reduction Aesthetic Effects

Chlorine Taste/Odor Particulate Class II

Contaminant Reduction

Lead: @ pH 6.5 Lead: @ pH 8.5

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.5 gpm (1.9 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 63°F (17.2°C).

■ It is essential that operational, maintenance, and filter

replacement requirements be carried out for the product to perform as advertised.

■ Model WF-NL240: Change cartridge at least every 6 months.

Use replacement cartridge NL240, part #4396508. 2010 suggested retail price of $32.99 U.S.A./$44.95 Canada. Prices are subject to change without notice.

Model WF-L400: The filter monitor system measures the amount of water that passes through the filter and alerts you to replace the filter. When 90% of the filter’s rated life is used, the filter indicator light changes from green to yellow. When 100% of the filter’s rated life is used, the filter indicator light changes from yellow to red, and it is recommended that you replace the filter. Use replacement cartridge L400, part #4396508. 2010 suggested retail price of $32.99 U.S.A./ $44.95 Canada. Prices are subject to change without notice.

■ The product is for cold water use only.

■ Do not use with water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the system.

NSF Reduction Requirements

≥50% ≥85%

NSF Reduction Requirements

0.01 mg/L

Average Influent

1.9 mg/L 833,333/mL

Average Influent

0.15 mg/L***

Influent Challenge Concentration

2.0 mg/L ± 10% At least 10,000 particles/mL

Influent Challenge Concentration

0.15 mg/L ± 10%

■ Note that while the testing was performed under standard

■ Refer to the front cover or “Assistance or Service” section for

■ Refer to the “Warranty” section for the Manufacturer’s limited

Water Supply Water Pressure Water Temperature Service Flow Rate

Maximum Effluent

0.05 mg/L 100,000/mL**

Maximum Effluent

0.001 mg/L

0.003 mg/L

Average Effluent

0.05 mg/L 40,667/mL

Average Effluent

0.001 mg/L

Minimum % Reduction

97.4%

88.0%

Minimum % Reduction

99.3%

97.9%

laboratory conditions, actual performance may vary.

the Manufacturer’s name, address and telephone number.

warranty.

Application Guidelines/Water Supply Parameters

City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F (0.6° - 37.8°C)

0.5 gpm (1.9 Lpm) @ 60 psi.

Average % Reduction

97.4%

95.1%

Average % Reduction

99.3%

99.0%

Class II particle size: >1 to <5

Test requirement is at least 100,000 particles/mL of AC Fine Test Dust.

These contaminants are not necessarily in your water supply. Performance may vary based on local water conditions.

***

® NSF is a registered trademark of NSF International.

IKEA MAJOR APPLIANCE WARRANTY

How long is the IKEA limited warranty valid?

This limited warranty is valid for five years from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, unless the appliance is named LAGAN in which case this limited warranty is valid for one year from the date of purchase. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to obtain service under this limited warranty.

Which appliances are not covered by the IKEA five (5) year limited warranty?

For major appliances named “LAGAN,” this limited warranty is valid for one year from the date of purchase.

Who will execute the service?

This limited warranty is provided by Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”). Service must be provided by a Whirlpool designated service company.

What does this limited warranty cover?

The limited warranty will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when the major appliance was purchased. The exceptions are specified under the headline “What is not covered under this limited warranty?”.

What will be done to correct the problem?

The designated service company will examine the product and decide, at its sole discretion, if it is covered under this limited warranty. If considered covered, the designated service company will then repair the defect. Your sole and exclusive remedy under this limited warranty shall be product repair as provided herein.

What is not covered under this limited warranty?

■ Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or

repair house fuses, or to correct house wiring or plumbing.

■ Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty

coverage.

■ Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used

in a manner that is inconsistent to published user or operator instructions and/or installation instructions.

■ Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in

accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved for use.

■ Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage

results from defects in materials or workmanship and is reported within 30 days from the date of purchase.

■ Any food loss or medicine loss due to refrigerator or freezer product failures.

■ Pick up and delivery. This major appliance is intended to be repaired in your home.

■ Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

■ Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized servicer is not available.

■ The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with

published installation instructions.

■ Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot

be easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

Disclaimer of Implied Warranties

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS (ONE YEAR FOR MAJOR APPLIANCES NAMED “LAGAN”) OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

Limitation of Remedies; Exclusion of Incidental and Consequential Damages

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

How to reach us if you need our service

If outside the 50 United States and Canada, contact your authorized IKEA retailer to determine if another warranty applies. If you need service, please read the Installation Instructions and/or the “Troubleshooting” section of the Use & Care Guide before

contacting us. If you need additional help, do not hesitate to contact us in the U.S.A. and Canada at 1-866-664-2449.

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