iGO Customer Service / Technical Support Toll-Free Number
1 866 996 6686
Mon - Fri 9:00 am - 5:00 pm EST
FRAME NUMBER / VIN NUMBER
The frame number is located on the left side of the frame,
down below the bottom bracket, under the barcode.
You will need the frame number of the electric bike in order
to register your electric bike for warranty purposes.
ATTENTION! Your bike may dier from the illustrations in this manual.
iGO highly recommends having the electric bike assembled
and adjusted by a professional bicycle technician.
Note:
iGO Electric reserves the right to make changes without
notice to design(s) and / prices listed in this manual.
This manual has be compiled with great care. iGO can not
be held responsible for any inaccuracies whatsoever.
Congratulations!
You are the proud owner of an iGO electric bike.
We have taken great steps to create an incredible product and
hope you enjoy riding it as much as we did creating it.
With the help of our electric bike your riding experiences
will be extremely pleasurable and memorable and
hope you will explore many new surroundings.
The electric bike is equipped with electronic pedal assistance
which guarantees a completely new way of cycling.
Whether you use the electric bike for commuting, shopping or just a
leisurely ride, you will do so comfortably and condently on your new iGO.
Chances are that you have not previously owned an electric bike with pedal
assistance. For that reason iGO has compiled a comprehensive user guide for
you. iGO encourages you to read through it carefully before riding your new
electric bike to obtain a full understanding of your electric bikes features.
For more information, please visit our website at www.igoelectric.com.
We wish you many happy rides with your new electric bike.
Buttons
Information on the screen
Controls
Settings Menu
Error Codes
Pedal Assistance 10
What is pedal assistance?
Turning pedal assistance on/o
More information on pedal assistance
Battery & Charging 12
Battery Range
Disconnecting and removing the battery
Charging the battery
Using the battery as a power source
How to store your battery during non use see page 13
Adjusting your Electric Bike 16
Adjusting your seat height
Adjusting your saddle position
Adjusting stem 17Handlebar position
Aligning the brakes
Adjusting the brakes
Gears
Tire Pressure
Front cargo rack
Front light installation
2
Front light installation 20
Maintenance 21
Servicing
General Maintenance
Cleaning
Warranty Information 22
Warranty
Warranty Limitations
Warranty Terms
Warranty Card 25
PLEASE READ IMPORTANT BATTERY STORAGE
INFORMATION ON PAGE 13
IMPROPER STORAGE OF YOUR BATTERY COULD RESULT
IN TOTAL BATTERY FAILURE
3
+
Display & Functions
The battery must be installed in the electric bike for the display to function.
Make sure that the battery is locked into the battery rack.
It is not necessary to keep the key in the lock while riding
Turn the power on by pressing the ‘MODE’ Button for 2 seconds.
Buttons
M
+
‘MODE’ : Powers electric bike ON/OFF, Toggles through display modes
‘PLUS’ : Pedal assist level up, Turns on lights when held for 2 seconds
‘MINUS’ : Pedal assist level down, Walk assist when held
4
Information on the screen
SPEED
(km/h or mph)
ASSISTANCE LEVEL
(0 - 9) Mode 0 = No assistance
BATTERY INDICATOR
5 Bars = Full Battery
ODOMETER
Total distance traveled
TRIP ODOMETER
Distance traveled since last reset
TIMER
Time since electric bike was last turned on
LIGHT INDICATOR
Appears when lighting system is turned on
FAILURE
See page 9 for error code descriptions
5
Controls
Turning the electric bike ON/OFF
Press and hold the ‘MODE’ Button for 2 seconds to turn the electric system
on or o. The control panel can only be used when the battery is connected
to the electric bike and key switched to the ‘on’ position. If the system is not
used for a duration of 10 minutes, it will shut itself o to conserve battery.
Selecting the display options
Press the ‘MODE’ button to cycle through the dierent modes of the display.
Speed/Trip Distance/Trip Time/Max. Speed/Average Speed/Motor Power
Adjusting the pedal assistance levels
Use the ‘PLUS’ and ‘MINUS’ buttons to select the dierent levels
of pedal assistance. (0 - 9)
Power level 9 gives the strongest assistance from the motor.
In power level 0 the motor does not provide any pedal assistance or throttle
but you will still be able to use the lights and functions of the display.
NOTE: The battery will run out of power quicker when
using a higher level of pedal assistance.
Throttle
Your bike is equipped with an on demand throttle on the left grip.
The throttle can only be used within pedal assist levels 1 though 9.
Level 0 is for conventional non electric riding.
Regardless of the power assist level you select the
throttle is capable of taking you to top speed.
You can use the throttle along with the pedal assist or on its own.
ATTENTION
YOU MUST ALWAYS WEAR AN APPROVED BICYCLE HELMET
WHEN RIDING AN ELECTRIC BIKE
6
Lighting
With the electric bike’s power on , hold the ‘PLUS’ button for 2 seconds
to turn on the lighting system. This will turn on the backlight for
the display, as well as the front and rear lights. Holding the ‘PLUS’
button for 2 seconds again will turn the lighting system o.
NOTE: The lighting system is powered through
the electric bike lithium-ion battery.
Walk Assist
Hold down the ‘MINUS’ button to initiate walk assist mode. The bike will move
at a steady pace of 6km/h - intended to facilitate walking with the bike up
ramps or light slopes, parking etc. - until the ‘MINUS’ button is released.
ATTENTION
DON’T EVER USE YOUR MOBILE DEVICE WHILE RIDING
DON’T EVER TEXT WHILE RIDING
7
Settings Menu
Hold down both the ‘PLUS’ & ‘MINUS‘ button for 2
seconds to enter the Settings Menu.
The Settings Menu will allow you to change certain
parameters of your electric bike.
Once in the Settings menu the word mode display will begin
to ash, pressing the ‘Mode’ button will allow you to cycle
through the dierent settings. The ‘PLUS’ and ‘MINUS’ buttons
will allow you to change the values of those settings.
Holding the ‘MODE’ button again for 2 seconds will save the settings
and exit the Settings Menu.
Set 1: Reseting the Trip Odometer
The ashing ‘tC’ represents ‘trip distance clearance’. Use the ‘PLUS‘
& MINUS’ buttons to toggle between ‘y’ to clear the current value
and ‘n’ (the default option) to keep current recorded distance. Press
‘MODE’ to save this setting and proceed to next setting option.
Set 2: Backlight Contrast Setting
The ashing ‘bL’ represents ‘backlight contrast settings’. Use
the ‘PLUS‘ & MINUS’ buttons to toggle between values 1,
2, & 3 (1 dimmest light, 3 brightest light). Press ‘MODE’ to
save this setting and proceed to next setting option
Set 3: Choosing km/h or mph
The ashing ‘U’ represents ‘units’. Depending on your
location, you will want to have the information on the
screen displayed in the proper unit. the values are:
1 = mph
2 = km/h (default)
Pressing the ‘PLUS’ or ‘MINUS’ buttons while in this mode
will allow you to switch between values 1 and 2 to have
the information displayed in kilometers or miles.
Press ‘MODE’ to save this setting and return to the rst option
or hold ‘MODE’ for 2 seconds to exit the settings menu
8
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