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EP-308A
User Manual
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User Manual
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IEI Integration EP-308A User Manual

IEI Technology Corp.
User Manual
EP-308A/EP-308AS POS
MODEL:
EP-308A/EP-308AS
Mini POS PC with 1.6GHz Intel® Atom CPU,
RoHS Compliant, IP 64 Front Panel
Rev. 1.15 – 18 November, 2010
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EP-308A/EP-308AS POS
Revision
Date Version Changes
18 November, 2010 1.14 Added paper jam troubleshooting (Section 2.8.1)
1 October, 2010 1.14 Added EP-308AS specifications
3 September, 2009 1.13 Added more details on installing the paper roll
14 July, 2009 1.12 Added screen resolution warning the front matter
24 June, 2009 1.11 Minor edits
23 June, 2009 1.10 Screen brightness changed from 300 nits to 250 nits
Power adapter changed from 120 W to 70 W Hardware and firmware upgrades
27 April, 2009 1.00 Initial release
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EP-308A/EP-308AS POS
COPYRIGHT NOTICE
The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
Copyright
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.
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EP-308A/EP-308AS POS
Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 2
1.3 FRONT PANEL............................................................................................................. 3
1.4 CONNECTORS ............................................................................................................. 3
1.5 TECHNICAL SPECIFICATIONS ...................................................................................... 4
1.6 DIMENSIONS............................................................................................................... 6
2 INSTALLATION ........................................................................................................... 7
2.1 UNPACK THE PANEL PC.............................................................................................. 8
2.2 PACKING LIST............................................................................................................. 9
2.3 DRIVE INSTALLATION............................................................................................... 10
2.3.1 Hard Drive Installation.................................................................................... 10
2.3.2 CompactFlash® Installation.............................................................................11
2.4 MOUNTING THE SYSTEM .......................................................................................... 12
2.5 BOTTOM PANEL CONNECTORS ................................................................................. 12
2.5.1 LAN Connection Cable.................................................................................... 13
2.5.2 RJ-45 to DB-9 Serial Cable Connection.......................................................... 13
2.5.3 USB Device Cable............................................................................................ 14
2.5.4 VGA Monitor Connection ................................................................................ 15
2.6 POWER CONNECTION ............................................................................................... 16
2.7 DRIVER INSTALLATION............................................................................................. 16
2.8 PRINTER PAPER INSTALLATION................................................................................. 18
2.8.1 T r oubleshooting................................................................................................19
2.9 THERMAL PRINTER SETUP........................................................................................ 21
2.9.1 EP-308A Thermal Printer Setup...................................................................... 21
2.9.1.1 Install the USB to Serial Bridge................................................................ 21
2.9.1.2 Checking Installation................................................................................ 23
2.9.1.3 Install the Printer Driver ........................................................................... 24
2.9.1.4 Setting the Communication Protocol........................................................ 28
2.9.2 EP-308AS Thermal Printer Setup.................................................................... 30
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EP-308A/EP-308AS POS
2.9.2.1 Install the Printer Driver ........................................................................... 30
2.9.2.2 Setting the Communication Protocol........................................................ 36
3 BIOS SETUP................................................................................................................ 40
3.1 INTRODUCTION......................................................................................................... 41
3.1.1 Starting Setup................................................................................................... 41
3.1.2 Using Setup...................................................................................................... 41
3.1.3 Getting Help..................................................................................................... 42
3.1.4 Unable to Reboot After Configuration Changes.............................................. 42
3.1.5 BIOS Menu Bar................................................................................................ 42
3.2 MAIN........................................................................................................................ 43
3.3 ADVANCED............................................................................................................... 44
3.3.1 CPU Configuration.......................................................................................... 45
3.3.2 IDE Configuration........................................................................................... 46
3.3.2.1 IDE Master, IDE Slave............................................................................. 47
3.3.3 Super IO Configuration ................................................................................... 52
3.3.4 Hardware Health Configuration...................................................................... 54
3.3.5 Power Configuration ....................................................................................... 57
3.3.5.1 ACPI Settings............................................................................................ 57
3.3.5.2 APM Configuration................................................................................... 58
3.3.6 Remote Access Configuration.......................................................................... 60
3.3.7 USB Configuration........................................................................................... 64
3.3.7.1 USB Mass Storage Device Configuration................................................. 66
3.4 PCI/PNP................................................................................................................... 67
3.5 BOOT........................................................................................................................ 70
3.5.1 Boot Settings Configuration............................................................................. 70
3.5.2 Boot Device Priority........................................................................................ 73
3.5.3 Hard Disk Drives............................................................................................. 74
3.5.4 Removable Drives............................................................................................ 74
3.5.5 CD/DVD Drives............................................................................................... 75
3.6 SECURITY................................................................................................................. 76
3.7 CHIPSET ................................................................................................................... 77
3.7.1 Northbridge Configuration.............................................................................. 78
3.7.2 Southbridge Configuration .............................................................................. 80
3.8 EXIT......................................................................................................................... 81
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4 SYSTEM MAINTENANCE ....................................................................................... 83
4.1 SYSTEM MAINTENANCE INTRODUCTION .................................................................. 84
4.2 MOTHERBOARD REPLACEMENT ............................................................................... 84
4.3 COVER REMOVAL ..................................................................................................... 84
4.4 MEMORY MODULE REPLACEMENT........................................................................... 85
4.5 HARD DRIVE AND COMPACTFLASH® REPLACEMENT .............................................. 86
A SAFETY PRECAUTIONS......................................................................................... 87
A.1 SAFETY PRECAUTIONS ............................................................................................ 88
A.1.1 General Safety Precautions............................................................................. 88
A.1.2 Anti-static Precautions.................................................................................... 89
A.2 MAINTENANCE AND CLEANING PRECAUTIONS........................................................ 89
A.2.1 Maintenance and Cleaning.............................................................................. 89
A.2.2 Cleaning Tools................................................................................................. 90
EP-308A/EP-308AS POS
B BIOS OPTIONS .......................................................................................................... 91
C TERMINOLOGY ....................................................................................................... 95
D WATCHDOG TIMER ................................................................................................ 99
E HAZARDOUS MATERIALS DISCLOSURE ....................................................... 102
E.1 HAZARDOUS MATERIALS DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY ..................................... 103
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EP-308A/EP-308AS POS
List of Figures
Figure 1-1: EP-308A/EP-308AS......................................................................................................2
Figure 1-2: Front Panel ..................................................................................................................3
Figure 1-3: Connectors ..................................................................................................................4
Figure 1-4: Dimensions (units in mm)..........................................................................................6
Figure 2–1: Opening The System................................................................................................10
Figure 2-2: Aluminum Back Cover Retention Screws ..............................................................11
Figure 2–3: CompactFlash® Install.............................................................................................11
Figure 2-4: Connectors ................................................................................................................12
Figure 2-5: LAN Connection........................................................................................................13
Figure 2-6: Serial Device Connector...........................................................................................14
Figure 2-7: USB Device Connection...........................................................................................15
Figure 2-8: VGA Connector .........................................................................................................16
Figure 2-9: Available Drivers.......................................................................................................17
Figure 2-10: Install Paper Roll.....................................................................................................18
Figure 2–11: Center Paper Roll...................................................................................................18
Figure 2–12: U-slot Alignment.....................................................................................................19
Figure 2–13: Push Down Firmly..................................................................................................19
Figure 2-14: Push the Cover........................................................................................................20
Figure 2-15: Open the Cover .......................................................................................................20
Figure 2-16: Push the Paper Cutter into Place..........................................................................20
Figure 2-17: USB to Serial Driver................................................................................................21
Figure 2-18: Installation Wizard ..................................................................................................22
Figure 2–19: Installation Complete.............................................................................................22
Figure 2–20: USB–Serial Printer Driver......................................................................................23
Figure 2-21: Printer Installation File ...........................................................................................24
Figure 2-22: Printer Driver Installation Wizard..........................................................................24
Figure 2-23: Select Local Printer.................................................................................................25
Figure 2-24: Select Serial Port.....................................................................................................25
Figure 2-25: Install Printer Software...........................................................................................26
Figure 2-26: Choose Printer Name..............................................................................................26
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Figure 2-27: Print Test Page........................................................................................................27
Figure 2-28: Printer Installation Complete.................................................................................27
Figure 2-29: Printer Properties....................................................................................................28
Figure 2-30: Configure Printer Port ............................................................................................28
Figure 2-31: Set Communication Options..................................................................................29
Figure 2-32: Printer Installation File ...........................................................................................30
Figure 2-33: Printer Driver Installation Wizard..........................................................................31
Figure 2-34: Select Local Printer.................................................................................................31
Figure 2-35: Select Serial Port.....................................................................................................32
Figure 2-36: Install Printer Software...........................................................................................32
Figure 2-37: Choose Printer Name..............................................................................................33
Figure 2-38: Use Existing Driver Page........................................................................................34
Figure 2-39: Print Test Page........................................................................................................35
Figure 2-40: Printer Installation Complete.................................................................................35
EP-308A/EP-308AS POS
Figure 2-41: Access Printer and Faxes ......................................................................................36
Figure 2-42: Printer Properties....................................................................................................37
Figure 2-43: Configure Printer Port ............................................................................................38
Figure 2-44: Set Communication Options..................................................................................39
Figure 4-1: Bottom Cover Retention Screws.............................................................................85
Figure 4-2: DDR SO-DIMM Module Installation..........................................................................86
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EP-308A/EP-308AS POS
List of Tables
Table 1-1: Technical Specifications..............................................................................................5
Table 2-1: Packing List.................................................................................................................10
Table 3-1: BIOS Navigation Keys................................................................................................42
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EP-308A/EP-308AS POS
BIOS Menus
BIOS Menu 1: Main.......................................................................................................................43
BIOS Menu 2: Advanced..............................................................................................................44
BIOS Menu 3: CPU Configuration...............................................................................................45
BIOS Menu 4: IDE Configuration.................................................................................................46
BIOS Menu 5: IDE Master and IDE Slave Configuration...........................................................47
BIOS Menu 6: Super IO Configuration........................................................................................52
BIOS Menu 7: Hardware Health Configuration..........................................................................54
BIOS Menu 8: APM Configuration...............................................................................................57
BIOS Menu 9: ACPI Settings .......................................................................................................57
BIOS Menu 10: APM Configuration.............................................................................................58
BIOS Menu 11: Remote Access Configuration..........................................................................60
BIOS Menu 12: USB Configuration.............................................................................................64
BIOS Menu 13: USB Mass Storage Device Configuration........................................................66
BIOS Menu 14: PCI/PnP Configuration.......................................................................................68
BIOS Menu 15: Boot.....................................................................................................................70
BIOS Menu 16: Boot Settings Configuration.............................................................................70
BIOS Menu 17: Boot Device Priority Settings ...........................................................................73
BIOS Menu 18: Hard Disk Drives ................................................................................................74
BIOS Menu 19: Removable Drives..............................................................................................74
BIOS Menu 20: CD/DVD Drives ...................................................................................................75
BIOS Menu 21: Security...............................................................................................................76
BIOS Menu 22: Chipset................................................................................................................77
BIOS Menu 23: Northbridge Chipset Configuration..................................................................78
BIOS Menu 24:Southbridge Chipset Configuration..................................................................80
BIOS Menu 25:Exit........................................................................................................................81
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EP-308A/EP-308AS POS
Chapter
1

1 Introduction

Page 1

1.1 Overview

Figure 1-1: EP-308A/EP-308AS
EP-308A/EP-308AS POS
The EP-308A/EP-308AS is a Mini POS with a built-in thermal printer. The
EP-308A/EP-308AS has an 8" monitor and a 1.6GHz Intel® Atom processor.
Storage needs are met by installing a SATA hard drive or a CompactFlash® card.
CompactFlash® cards with Windows CE 6.0, Windows XPE or Linux are also available.
Wireless networking is enabled through an optional 802.11b/g wireless adapter. With
serial ports and USB ports for peripherals and a Gigabit Ethernet slot for networking.
The EP-308A has a 2.0” thermal printer connected to COM port through USB bridge while
the 2.0” thermal printer of EP-308AS is connected directly through COM port.

1.2 Features

Some of the standard features of the EP-308A/EP-308AS flat panel PC include:
Fully self-contained, only power from the external power supply required
Wireless LAN
Gigabit Ethernet
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IP 64 compliant front cover
RoHS compliant
EP-308A/EP-308AS POS

1.3 Front Panel

The front side of the EP-308A/EP-308AS is a flat panel LCD screen surrounded by a
frame.
Figure 1-2: Front Panel

1.4 Connectors

The bottom panel has the following slots, buttons and switches (Figure 1-3):
1 x Gigabit LAN
1 x Power input
1 x RJ-12 for cash drawer
1 x RS-232
1 x RS-232/422/485
2 x Dual USB port
1 x VGA output
1 x AT/ATX switch
Page 3
Figure 1-3: Connectors

1.5 Technical Specifications

EP-308A/EP-308AS POS
AT/ATX SW
The technical specifications for the EP-308A/EP-308AS systems are listed in Table 1-1.
SPECIFICATION EP-308A-N270 EP-308AS-N270 Mainboard EPMB-945GSE-R10 v1.2 EPMB-945GSE-R10 v1.3 CPU 1.6GHz Intel® Atom 1.6GHz Intel® Atom LCD Panel 8" 8" Resolution 800 x 600 800 x 600 Brightness 250 nits 250 nits Contrast Ratio 500:1 500:1 LCD Colors 262,000 262,000 Pixel Pitch 0.2025 x 0.2025 0.2025 x 0.2025 Viewing Angle (H/V) 130/110 130/110 Backlight MTBF 30000 30000 IP Level IP 64 front panel IP 64 front panel
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EP-308A/EP-308AS POS
SPECIFICATION EP-308A-N270 EP-308AS-N270 I/O 1 x Gigabit LAN
1 x Power input (12 V) 1 x RJ-12 for cash drawer 1 x RS-232 1 x RS-232/422/485 4 x USB ports 1 x VGA port
Printer 2.0" thermal printer with
auto-cutting (USB bridge to COM port)
Power Consumption 43 W (without thermal
printer)
Operating Temp. -10ºC ~ 50ºC -10ºC ~ 50ºC Dimension (WxHxD) 216.40 mm x 140.45 mm
x 301.12 mm
1 x Gigabit LAN 1 x Power input (12 V) 1 x RJ-12 for cash drawer 3 x RS-232 (two internal, one external) 1 x RS-232/422/485 4 x USB ports 1 x VGA port
2.0" thermal printer with auto-cutting (COM port)
43 W (without thermal printer)
216.40 mm x 140.45 mm x 301.12 mm
Net/Gross Weight 4.2 kg 4.2 kg EMC and Safety UL, CE, EMC, FCC, CB,
CCC, BSMI
UL, CE, EMC, FCC, CB, CCC, BSMI
Table 1-1: Technical Specifications
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1.6 Dimensions

EP-308A/EP-308AS POS
Page 6
Figure 1-4: Dimensions (units in mm)
EP-308A/EP-308AS POS
Chapter
2

2 Installation

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EP-308A/EP-308AS POS
WARNING:
When installing the EP-308A/EP-308AS, make sure to:
Set screen resolution to 800 x 600: To make sure that the touch
panel works correctly
Turn the power off: Chance of electrocution. Turn off the monitor
and unplug it from the power supply.
Only let certified engineers change the hardware settings:
Incorrect settings can cause irreparable damage to the product.
Install the monitor with assistan ce: The product is very heavy and
may be damaged by drops and bumps. Two or more people should
install the panel PC.
Take anti-static precautions: Electrostatic discharge can destroy
electrical components and injure the user. Users must ground
themselves using an anti-static wristband or similar device.
The installation steps below should be followed in order.
Step 1: Unpack the flat panel PC
Step 2: Check all the required parts are included
Step 3: Install the hard drive (optional)
Step 4: Install the CompactFlash® card (if not included)
Step 5: Install the printer paper
Step 6: Connect peripheral devices to the bottom panel of the flat panel PC
Step 7: Connect the power cable
Step 8: Configure the system Step 0:

2.1 Unpack the Panel PC

To unpack the flat panel PC, follow the steps below:
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EP-308A/EP-308AS POS
WARNING!
Only remove the protective plastic cover stuck to the front screen after
installation. The plastic layer protects the monitor surface during
installation process.
Step 1: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 2: Open the outside box.
Step 3: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 4: Open the inside box.
Step 5: Lift the monitor out of the boxes.
Step 6: Remove the peripheral parts box from the main box. Step 0:

2.2 Packing List

The EP-308A/EP-308AS flat panel PC is shipped with the following components:
Quantity Item Image
1 EP-308A/EP-308AS
1 Power adapter (70 W)
1 AC power cable
1 Touch screen pen
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Quantity Item Image
2 RJ-45 to DB-9 cable
1 Utility CD
Table 2-1: Packing List

2.3 Drive Installation

The EP-308A/EP-308AS supports either a SATA hard drive or a CompactFlash® card. To
install the hard drive or CompactFlash® card, first open the bottom as shown below, then
refer to the individual installation sections.
EP-308A/EP-308AS POS
Unfasten the screws to remove the bottom section.
Figure 2–1: Opening The System

2.3.1 Hard Drive Installation

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This section outlines the installation of the hard drive in the EP-308A/EP-308AS. To install
the hard drive, please follow the steps below:
EP-308A/EP-308AS POS
Step 1: Slice the hard drive on to connect with the SATA connector.
Step 2: Fasten the screws.Step 0:
Figure 2-2: Aluminum Back Cover Retention Screws

2.3.2 CompactFlash® Installation

This section covers the installation of the CompactFlash® card.
Step 1: Remove the screw that holds the CompactFlash® card slot cover is place.
Step 2: Install the CompactFlash® card in the slot indicated below.
Figure 2–3: CompactFlash® Install
Step 3: Replace the cover and fasten the screws.Step 0:
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2.4 Mounting the System

WARNING!
Dropping the EP-308A/EP-308AS can cause irreparable damage.
Handle the EP-308A/EP-308AS with care during installation.
The following installation options are available:
Lift stand
Wall arm
Wall mount
Ceiling mount
Mobile mount
EP-308A/EP-308AS POS
The installation instructions are included with the stand, arm or mount.

2.5 Bottom Panel Connectors

The bottom panel connectors extend the capabilities of the panel PC but are not essential
for operation (except power).
AT/ATX SW
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Figure 2-4: Connectors
EP-308A/EP-308AS POS

2.5.1 LAN Connection Cable

The RJ-45 connectors enable connection to an external network. To connect a LAN cable
with an RJ-45 connector, please follow the instructions below.
Step 1: Locate the RJ-45 connector on the bottom panel.
Step 2: Align the connectors. Align the RJ-45 connector on the LAN cable with one of
the RJ-45 connectors on the bottom panel. See
Figure 2-5: LAN Connection
Step 3: Insert the LAN cable RJ-45 connector. Once aligned, gently insert the LAN
cable RJ-45 connector into the onboard RJ-45 port. Step 0:
Figure 2-5..

2.5.2 RJ-45 to DB-9 Serial Cable Connection

The EP-308A/EP-308AS has two serial device connectors on the bottom panel. The two
serial device slots (RJ-45) connect to a cable with a standard DB-9 connector at the other
end (cables included). Follow the steps below to connect a serial device to the
EP-308A/EP-308AS panel PC.
Step 1: Locate the RJ-45 connector. The location of the RJ-45 serial port connector is
shown in Chapter 2. The RJ-45 connectors for the serial ports can be identified
easily as the RJ-45 for the network has two LEDs on the port, while the
connectors for the serial cables don’t.
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Step 2: Insert the RJ-45 to DB-9 cable.
Step 3: Insert the serial connector. Insert the DB-9 connector of a serial device into
EP-308A/EP-308AS POS
the DB-9 connector on the cable. See
Figure 2-6: Serial Device Connector
Step 4: Secure the connector. Secure the serial device connector to the external
interface by tightening the two retention screws on either side of the connector.
Figure 2-6.
Step 0:

2.5.3 USB Device Cable

To connect USB devices, please follow the instructions below.
Step 1: Located the USB connectors. The locations of the USB connectors are shown
in Chapter 2.
Step 2: Align the connectors. Align the USB device connector with one of the
connectors on the bottom panel. See
Figure 2-7.
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EP-308A/EP-308AS POS
Figure 2-7: USB Device Connection
Step 3: Insert the device connector. Once aligned, gently insert the USB device
connector into the onboard connector. Step 0:

2.5.4 VGA Monitor Connection

The EP-308A/EP-308AS has a single female DB-15 connector on the external peripheral
interface panel. The DB-15 connector is connected to a CRT or VGA monitor. To connect
a monitor to the EP-308A/EP-308AS, please follow the instructions below.
Step 1: Locate the female DB-15 connector. The location of the female DB-15
connector is shown in Chapter 3.
Step 2: Align the VGA connector. Align the male DB-15 connector on the VGA screen
cable with the female DB-15 connector on the external peripheral interface.
Step 3: Insert the VGA connector. Once the connectors are properly aligned with the
insert the male connector from the VGA screen into the female connector on the
EP-308A/EP-308AS. See
Figure 2-8.
Page 15
Figure 2-8: VGA Connector
EP-308A/EP-308AS POS
Step 4: Secure the connector. Secure the DB-15 VGA connector from the VGA
monitor to the external interface by tightening the two retention screws on either
side of the connector. Step 0:

2.6 Power Connection

To connect the power adapter, do the following.
Step 1: Connect the power adapter to the EP-308A/EP-308AS.
Step 2: Connect the power adapter to the mains power. Step 0:

2.7 Driver Installation

NOTE:
The contents of the CD may vary throughout the life cycle of the
Page 16
product and is subject to change without prior notice. Visit the IEI
website or contact technical support for the latest updates.
EP-308A/EP-308AS POS
The following drivers can be installed on the system, each driver is in its own directory on
the driver CD. Install the drivers from each other directories shown.
Figure 2-9: Available Drivers
Page 17

2.8 Printer Paper Installation

To install the roll of paper for the cash register, please follow the steps below.
Step 1: Insert the roll of paper as shown below.
EP-308A/EP-308AS POS
Figure 2-10: Install Paper Roll
Step 2: Make sure the paper is centered.
Figure 2–11: Center Paper Roll
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EP-308A/EP-308AS POS
Step 3: The paper should pass through the U-slot as shown below.
Figure 2–12: U-slot Alignment
Step 4: Push the cover down firmly until it clicks into place. Step 0:
Figure 2–13: Push Down Firmly

2.8.1 T roubleshooting

When paper or cutter jams, do not open the cover with a sharp object. Follow the guide
below to troubleshoot:
Step 1: Push the cover down firmly until it clicks into place.
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Figure 2-14: Push the Cover
Step 2: Press the EJECT button to open the cover.
EP-308A/EP-308AS POS
Page 20
Figure 2-15: Open the Cover
Step 3: If the problem remains, shut down the system. Use a small screwdriver to push
the paper cutter back into place then redo Step 1 and Step 2.
Figure 2-16: Push the Paper Cutter into Place
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