IDP SMART 30S User Manual

SMART Series

SMART-30S, SMART-30R,

SMART-50S, SMART-50D, SMART-50L

User Manual

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Copyright Notice

Users must respect the copyright laws applicable in their country. This manual must not be
photocopied, translated, reproduced or transmitted in whole or in part for any reason and by
the means that might be, albeit electronic or mechanical, without the express, written
authorization of the co mpany IDP card printer.
All information contained herein may be subject to modification without prior notice.
IDP card printer accepts no liability for any possible errors herein, nor for any accidental
damage or damage caused through the dissemination or the use of this manual.

Trademarks

SMART-50 is a trademark and IDP is a registered trademark of IDP card printer . Windows is
registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are
marks of their respective holders. SMART-50 Design is a trademark of IDP.

Return Materials Authorization

In order to make a warranty claim you must contact an IDP Reseller. You will be responsible
for packaging the printer for shipment and the costs of shipping and insurance of the printer
from the point of use of the printer to the IDP Reseller. The IDP Reseller will bear the costs of
shipping and insuring the printer from the repair location to the address from which the printer
was shipped.
Before returning any equipment for in-warranty or out-of warranty repair, contact an IDP
Reseller or an IDP Service Center for a Return Materials Authorization (RMA) number.
Repack the equipment in the original packing material and mark the RMA number clearly on
the outside of the box. For more information about RMA or IDP warranty statements, refer to
the Warranty booklet on the quick install guide.

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Table of Contents

1. IntroductionUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^

1.1 Printer outside features UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^

1.1.1 SMART-30 outside feature. UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^

1.1.2 SMART-50 outside feature. UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _

1.2 Printer inside featuresUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XW

1.2.1 SMART-30 inside feature. UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XW

1.2.2 SMART-50 inside feature. UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XX

1.3 Ribbon cartridge featuresUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XY

1.4 LCD panel display & button operationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XZ

2. Printer installationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU X^

2.1. Fitting the ribbonUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU X^

2.2. Loading the cardsUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU YW

2.3. The withdrawal of printed cards. UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU YY

2.4. Driver installation (Windows XP, 2000, 2003)UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU YZ

2.5. Driver installation (Windows Vista, 7, 8)UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ZW

2.5. Network configurationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Z]

3. Driver configurationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU [\

3.1. Checking printer propertiesUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU [\

3.2. Changing printer propertiesUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU [\

3.3. Other settingsUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU \W

4. Utilities UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU \Z

4.1. Card Printer SetupUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU \Z

4.2. Card Printer Test UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ]Z

4.3. Firmware upgrade UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ]`

5. Optional device driver installationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^Y

5.1. Contact smartcard readerUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^Y

6. TroubleshootingUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^^

6.1. Cleaning the printerUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^^

6.2 TPH (Thermal Print Head) replacement UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _X

6.3. Card movementUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _Y

6.4. Printing qualityUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _Z

6.5. Magnetic stripe encodingUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _[

6.6. General operationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _[

7. Printer specificationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU _]

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Table of Pictures

Pic.1 SMART-30 front featuresUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^
Pic.2 SMART-30backfeaturesUUUUUU
Pic.3 SMART-50 front featuresUUUUUUUUUUUUU
Pic.4 SMART-50 rear featuresUUUUUUUUUUUUUUUUUUUU
Pic.5 SMART-50SUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.6 SMART-50DUUUUUUUUUUUUU
Pic.7 SMART-50L
Pic.8 SMART-30 Inside featuresUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.9 SMART-50 Inside featuresUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU XX
Pic.10 Ribbon cartridge featuresUUUUUUU
Pic.11 Top Cover openUUUUUUUUUUUUUUUUUUU
Pic.12 Take out the ribbon cartridgeUUUUUUUUUUUUUUU
Pic.13 Loading the ribbon 1UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.14 Loading the ribbon 2UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.15 Installing the cleaning roller UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.16 Peeling the protective wrapperUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.17 Installing the ribbon cartridgeUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.18 Close Top Cover UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.19 Adjusting the card thickness lever UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU YW
Pic.20 Preparing the card 1 UUUUUUUUUUUUUUUUU
Pic.21 Preparing the card 2 UUUUUUUUUUUUUUUUUUUUU
Pic.22 Loading the cards 1UUUUUUUUUUUUUUUUUUUUUUUUU
Pic.23 Loading the cards 2UUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.24 Loading the cards 3UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.25 Loading the cards 4UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.25 SMART-30 Stacker UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.25 SMART-50 Stacker UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.26 Install XP printer driver 1 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.27 Install XP printer driver 2 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.28 Install XP printer driver 3 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.29 Install XP print driver 4 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.30 Install XP print driver 5 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.31 Install XP print driver 6 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.32 Install XP printer driver 7 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Y[
Pic.33 Install XP printer driver 8 UUUUUU
Pic.34 Install XP printer driver 9 UUUUUUUUUUUUUUUUU
Pic.35 Install XP printer driver 10 UUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.36 Install XP printer driver 11 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.37 Install XP printer driver 12 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.38 Install XP printer driver 13 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.39 Install XP printer driver 14 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.40 Install XP printer driver 15 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Y]
Pic.41 Install XP printer driver 16 UUUUU
Pic.42 Install XP printer driver 17 UUUUUUUUUUUUUUUUUU
Pic.43 Install XP printer driver 18 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.44 Install XP printer driver 19 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.45 Install XP printer driver 20 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.46 Install XP printer driver 21 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.47 Install XP printer driver 22 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.48 Install XP printer driver 23 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Y`

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Pic.49 Install XP printer driver 24 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Y`
Pic.50 Install XP printer driver 25 UUUUUUUUUUUU
Pic.51 Install Win7 driver 1 UUUUUUUUUUUUUUUUUUUUUUUUU
Pic.52 Install Win7 driver 2 UUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.53 Install Win7 driver 3 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.54 Install Win7 driver 4 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.55 Install Win7 driver 5 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.56 Install Win7 driver 6 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.57 Install Win7 driver 7 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.58 Install Win7 driver 8 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.59 Install Win7 driver 9 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.60 Install Win7 driver 10 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.61 Install Win7 driver 11 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.62 Install Win7 driver 12 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.63 Install Win7 driver 13 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.64 Install Win7 driver 14 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.65 Install Win7 driver 15 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.66 Install Win7 driver 16 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.67 Install Win7 driver 17 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.68 Install Win7 driver 18 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.69 Install Win7 driver 19 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Z[
Pic.70 Install Win7 driver 20 U
Pic.71 Install Win7 driver 21 UUUUUU
Pic.72 Install Win7 driver 22 UUUUUUUUUUU
Pic.73 Install Win7 driver 23 UUUUUUUUUUUUUUUU
Pic.74 Rear view of SMART-50 printer 1 UUUUUUUUUUUUUUUUUUUUU
Pic.75 Rear view of SMART-50 printer 2 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.76 Running the NetAdmin UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.77 Network printer is not foundUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.78 Connecting to USB portUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Z_
Pic.79 NetAdmin Log-inUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Z_
Pic.80 Dynamic IP configuration UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU Z`
Pic.81 Static IP configuration UUUUUUUUU
Pic.82 Network service configurationUUUUUUUUUUUUUUUU
Pic.83 OCP configuration UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.84 Network user configuration UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.85 USB port state UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.86 Rebooting the network moduleUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.87 Reset to defaultUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.88 Upgrading the firmware 1 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.89 Upgrading the firmware 2 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.90 Upgrading the firmware 3 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.91 Printer properties 1UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU [\
Pic.92 Printer properties 2UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU [\
Pic.93 LayoutU
Pic.94 Advanced Setup UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.95 Paper / Ribbon / PrintingUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.96 Side / Media UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.97 Laminator UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.98 Printer sharingUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.99 PortsUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.100 AdvancedUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.101 Color ManagementUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.102 ServiceUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.103 LaminatorUUUUUUUUUUUUUUUUUUUUUUU

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Pic.105 CardPrinterSetup start UUUUUUUUUUU
Pic.106 CardPrinterSetup – Card Printer Basic Setup UUUUUUUUUUUUUUUUUUUU
Pic.107 SMART-30 R density UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.108 Color density UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.109 Resin Black density UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.110 Overlay density UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.111 CardPrinterSetup – Card Printer Advanced SetupUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU \_
Pic.112 CardPrinterSetup – Laminator Basic Setup UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ]W
Pic.113 CardPrinterSetup – Laminator Advanced SetupUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ]X
Pic.114 CardPrinterTestUUUU
Pic.115 Magnetic stripe encodingUU
Pic.116 Contact smartcard encodingUUUUUUUUUUUUUUU
Pic.117 Contactless smartcard encoding UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.118 Upgrading printer firmware UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.119 Ready for firm-ware upgradeUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.120 Firm-ware manual upgrade UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^W
Pic.121 Ready for laminator firm-ware upgrade UUUUUUU
Pic.122 Firm-ware manual upgrade UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.123 Contact smartcard reader driver installation UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^Y
Pic.124 License agreement
Pic.125 Installing the contact smartcard reader driver UUU
Pic.126 Completing the smartcard reader driver installationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^[
Pic.127 Found New Hardw are WizardU
Pic.128 Installation method selectionUUUUUUUUUUUUUUUUUUUU
Pic.129 Driver location UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.130 Completing the driver installationUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.131 Exclusive cleaning card for SMART-50 printerUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU ^^
Pic.132 Printer cleaning start UUUUUU
Pic.133 Printer cleaning Step 1UUUUUUUUUUUUU
Pic.134 Printer cleaning Step 2UUUUUUUUUUUUUUUUUUUUUU
Pic.135 Printer cleaning Step 3UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
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Pic.139 Thermal Print Head UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
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Pic.141 Print head replacementUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
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Pic.144 Printing quality trouble 3 UUUU
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Pic.146 Printing quality trouble 5 UUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.148 Printer Specification 1UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.149 Printer Specification 2UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Pic.150 Printer Specification 3UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

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1. Introduction

1.1 Printer outside features

1.1.1 SMART-30 outside feature.

For the user’s convenience, SMART-30 status can be seen through LED and the printer can be
controlled by a button. It takes a power via the 24V adaptor provided with the printer. Using USB
and Network port, it is communicated with the user’s PC

The following shows the outside functional features found on the printer.

¥

¤

¦

¢

£

Pic.1 SMART-30 front features

ྙ Top cover open button
ྚ External contactless

Smartcard encoding
position

ྛ Input hopper
ྜ LED buttons
ྜྷ Dividing Stacker

ྙ Backside card outlet

¨

§

©ª

«

Pic.2 SMART-30 back features

^

ྚ Power switch
ྛ 24V power connector
ྜ Network port

In case there is no
network option, it is
closed.

ྜྷ USB port

1.1.2 SMART-50 outside feature.

For the user’s convenience, SMART-50 status can be seen through LCD with LED and the printer
can be controlled by two LED buttons. It takes a power via the 24V adaptor provided with the
printer. Using USB and Network port, it is communicated with the user’s PC

The following shows the outside functional features found on the printer.

¤

£

ྙ Top cover open button

¦

§

¥

¨

¢

Pic.3 SMART-50 front features

ྚ External contactless

Smartcard encoding
position

ྛ Fan
ྜ Input hopper
ྜྷ LED buttons
ྞ LCD show the process

status

ྟ Internal SIM reader

ྞ Backside card outlet

©

ª«¬

Pic.4 SMART-50 rear features

ྟ Power switch
ྠ 24V power connector
ྡ Network port

In case there is no
network option, it is
closed.

ྡྷ USB port



_

There are five models in SMART-50 card printer series such as SMART-50S, SMART-50D, SMART­50L.

SMART-50S (Pic.5) is the standard card printer. It can be printed in single side with the encoding. This

manual is prepared based on SMART-50S.
SMART-50D (Pic.6) have a flipper which can enable to print in both side. SMART-50D can print the both

side of the card with the encoding.
SMART-50L (Pic.7) produces long-life cards for ID and access control with customizable security features

and ability to print smart cards. To cater to expanding requirement in card security , SMART-50L’s
DLW(Direct to Laminating in a Wink) technology provides the most stable & fast laminating solutions.

Pic.5 SMART-50S Pic.6 SMART-50D

Pic.7 SMART-50L

`

1.2 Printer inside features

1.2.1 SMART-30 inside feature.

In SMART-30 printer, the ribbon is installed by a ribbon cartridge which can be used
semipermanently. The following shows the inside functional features found on your SMART-30
printer.

¦

¥

¤

£

¢

Pic.8 SMART-30 Inside features

ྙ Output hopper(Stacker)

Collect the printed card and/or encoded cards.

ྚ Input hopper

Load the cards for printing.

ྛ Card thickness control lever

Adjust the cards thickness.

ྜ Ribbon cartridge

Install the ribbon and the disposable cleaning roller.

ྜྷ Thermal Print Head

This enables the cards to be printed.

(Caution
with fingers or a sharp metal object to avoid degrading print quality or damaging printer head
permanently.)

!: This is very hot after printing. Do not contact the surface of the Thermal Print Head

XW

1.2.2 SMART-50 inside feature.

In SMART-50 printer, the ribbon is installed by a ribbon cartridge which can be used
semipermanently. The following shows the inside functional features found on your SMART-50
printer.

¦

¤¥

£

¢

Pic.9 SMART-50 Inside features

ྚ Output hopper(Stacker)

Collect the printed card and/or encoded cards.

ྚ Input hopper

Load the cards for printing.

§

ྙ Output hopper
ྚ Input hopper
ྛ Card thickness

control lever

ྜ Ribbon cartridge
ྜྷ Thermal Print Head
ྞ External contactless

encoder

ྛ Card thickness control lever

Adjust the cards thickness.

ྜ Ribbon cartridge

Install the ribbon and the disposable cleaning roller.

ྜྷ Thermal Print Head

This enables the cards to be printed.

(Caution
with fingers or a sharp metal object to avoid degrading print quality or damaging printer head
permanently.)

ྞ External contactless encoder

Contactless smartcard encoder.

!: This is very hot after printing. Do not contact the surface of the Thermal Print Head

XX

1.3 Ribbon cartridge features

ྙ Ribbon cartridge

¥

£¤

ྚ Take up parts
ྛ Supply parts

¢

Pic.10 Ribbon cartridge features

ྙ Ribbon cartridge

-. Install a ribbon and a disposable cleaning roller provided with the ribbon.

-. In the case of SMART-30 R model, a ribbon is not used, and a disposable cleaning
roller is only installed and used.

-. This semi-permanent ribbon cartridge is a component of the printer. Printer does not operate
if it is broken or damaged. In this case, please contact printer reseller.

ྚ ྛ Take up & Supply parts

-. Ribbon is wrapped to the supply parts as the Pic. 10. It should be installed as the Pic.10.

ྜ Disposable cleaning roller

-. It removes dust on the surface of card to improve print quality before the card is printed.

It should be changed together with the ribbon.

-. After installing the disposable cleaning roller to the ribbon cartridge, peel off the protective

film.

-. It is provided with the ribbon.

-. In the case of SMART-30 R model, you have to purchase the disposable cleaning roller

from the reseller.

ྜ Disposable cleaning

roller

XY

1.4 LCD panel display & button operation

SMART-50 printer can show the real-time process status to user. SMART-30’s status is displayed in windows tray.

No LCD Display

1

2

3

Ver X.XX…

Initialize…

INIT Error xx

<Replay Replay>

Smart

Auto Ribbon Set

LED Button

Left Right Left Right

On On Initializing Initializing with the indication of SMART-50 firmware version

Blinking Blinking Repeat Repeat Error during initializing

On On Automatic ribbon setting

State Description

Showing error no. in case of failure of normal initializing while
SMART-50 is initialized. (Refer to page13). Press any keys for re­initializing process.

It optimizes the ribbon position setting automatically in case of the
replacement of color ribbon(YMCKO or YMCKOK).

4

5

6

7

8

9

10

11

Auto Ribbon Set

Fail!!!!

Auto Ribbon Set

Color=xxx(xxx)

SMART

System Ready

Wait.. 1”C

Temperature=xxx

Smart

Unlock Please..

Smart

Verify your PC

Ribbon Balance
Type / Remains

SMART

Printing!

Blinking Blinking

Blinking Blinking

Installed

On On

Blinking Blinking

On On Printer is locked

On On PC is not authenticated

On On Card out

On On Printing Under printing.

ribbon

information

Soft power

ON/OFF

Fail to optimize the

ribbon setting

Fail to optimize the

ribbon setting and

display the ribbon’s color

value

Standby

Printer’s operating

temperature is under

1୅

Display the ribbon type

and remains

Display these messages when the auto ribbon setting is failed and

it shows the ribbon detecting level.

Printer is ready for printing and you can check the installed ribbon
information by pressing the left button. Printer turns off by pressing
the right button. Printer turns on by pressing the right button when it
turns off.

Shown it when printer’s operating temperature falls down under
1୅. Normal operating temperature is 15୅~35୅.

Physical key option is active using the CardPrinterSetup utility and

it shows the locked state. Unable to print.

Authentication option is active using the CardPrinterSetup utility.
When use the printer with an unauthenticated PC, it is shown.
Printer is not working.

Display the installed ribbon’s type and the remains. It can be shown
by pressing the left LED button on the system ready mode.

XZ

No LCD Display

12

13

14

15

SMART

Mag R/W

Spool Error!

<-Any Key Push->

Print Error xx

<Replay Cancel>

Top Cover Open

<-Card Moving ->

LED Button

Left Right Left Right

On On

Blinking Blinking

Blinking Blinking Repeat

Blinking Blinking

Cancel &

Initialize

Move a

card to the

back side

Cancel &

Initialize

Cancel &

Initialize

Moveacard

to the front

side

State Description

Reading or writing the

Magnetic stripe

Printingdataisnot

transmitted properly

Error in printing or

moving a card

Top cover open

Magnetic encoder is reading or writing the magnetic stripe
information.

Shown it when error occurs in a printing data transmission. Press
any keys to delete the spooled data and to return the ready state.

Error in the printing or the transmission. Retry by pressing the left
button or cancel the command by pressing the right button.

Top cover is open. The card in the printer can be moved by
pressing the left or right LED button. If press both buttons at the
same time, the print head will be up and down. (Flipper will be flip
over if it is installed)

16

17

18

19

20

21

22

Check Please..

Ribbon Not Found

Check Please..

Check Please..

TPH Not Found

Print Error xx

Top Cover Open

Card Out Error

<Replay Cancel>

Board Test Mode

Ribbon Zero

SMART

Download...

Wait

Blinking Blinking

Blinking Blinking

Blinking Blinking

Blinking Blinking

Blinking Blinking Repeat

On On Firmware downloading

Ribbon

redetecting

Ribbon

redetecting

Ribbon

redetecting

Ribbon

redetecting

Cancel &

Initialize

There is no ribbon in the

printer or fail to detect

The installed ribbon has

run out

Thermal Print head is not

installed

Fail to move the card out

(Check the card in the

printer)

Fail to move the card out

(Check the card in the

printer)

Test mode state

Table1 Status display

Fail to detect the ribbon. Check the ribbon installed state. If there
is no ribbon, install the ribbon. If there is a ribbon, pull out it and
install again. Press the left or right button to redetect the ribbon.

It is displayed when the installed ribbon is all used up. Replace
with new ribbon. Press the left or right button to redetect the
ribbon.

Thermal Print Head is not installed or there is a misconnection of
the cable. Open the top cover to check the print head installed
state or turn off the printer and check the cable connecting state.

The card in the printer will be come out when the initialization o r
top cover close. If it is not come out, this message will be
displayed. Remove the card and close the top cover.

After an error occurs in printing, the error card is not come out
even though "Replay" or "Cancel" button is pressed.

The printer is downloading the firmware. Do not turn off the power
until it is rebooting. It takes about 20 seconds.

Test mode which can test the sensors or motors of the printer.
User can set the LED status.

X[

Description of printer error code

Error code Description

0 Card in error
1 Card move center error
2 Card out error
3 Card move magnetic error
4 Card move contact encoder error
5 Card move contactless encoder error
6 Card move error from the printer to the flipper
7 Card move error form the flipper to the printer
8 Print head up error

9 Print head down error
10 IC Contactor up
11 IC Contactor down
12 Flipper top error
13 Flipper bottom error
14 Error in printing
15 Magnetic stripe read/write error
16 Ribbon search error
17 Ribbon move error
18 No print head installed
19 Print head overheating
20 No ribbon
21 Printing data error
22 Card back out error
23 Magnetic data erasing error
24 Printer password is not correct
25 Magnetic stripe track 1 read error
26 Magnetic stripe track 2 read error
27 Magnetic stripe track 3 read error
28 Printer locked state
29 Printer spool full state
30 No defined
31 No defined

X\

Description of laminator error code

Error code Description

0 Laminator head up error
2 Laminator head down error
4 Laminator card in error
6 Laminator card move error
8 Laminator card front out error

9 Laminator card rear out error
10 Flipper error
13 Error while laminating
15 Laminator initializing error
16 Laminator film zero error
17 Laminator film search error
31 No laminating film

X]

2. Printer installation

2.1. Fitting the ribbon

Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this

section we invite you to know the proper method of installing the ribbon and the cleaning roller

into the printer. In the case of SMRT RW model, the ribbon is no needed so skip 2.1.4 and

2.1.5 process.

2.1.1. Turn off the printer

2.1.2. Open the printer top cover by
pressing the top cover open
button.

Pic.11 Top Cover open

Pic.12 Take out the ribbon cartridge

2.1.3. Take out the ribbon cartridge.

X^

Pic.13 Loading the ribbon 1

Install a

bon into the ribbon

2.1.4.

rib

cartridge as left Pic. 13.

ཛ

ཛྷ

Pic.14 Loading the ribbon 2

Pic.15 Installing the cleaning roller

ཝ

ཞ

2.1.5. Insert the supply side of the ribbon
to no.1 hole and press the opposite
(no.2). Insert the take-up side of the
ribbon same method to no.3 and
no.4. After inserting, tighten the
ribbon.

(Caution! If the ribbon is not tightened, a

rolling up error might be happened.)

2.1.6. Install the disposable cleaning
roller to the ribbon cartridge.

Pic.16 Peeling the protective wrapper

2.1.7. Peel the protective wrapper from
the cleaning roller.

After removing the protective wrapper, the
cleaning roller should be kept clean from
fingerprints, dust and foreign substances to
avoid contamination because it is adhesive.

(Caution! Do not use without peeling off the

protective wrapper because the cleaning
roller cannot perform its function.)

X_

Pic.17 Installing the ribbon cartridge

r

2.1.8. Install the ribbon cartridge into the

printer after installing the ribbon
with a cleaning roller to the
cartridge.

2.1.9. Close the top cove

(If it is not closed properly, check the installation

state of the ribbon cartridge.)

Pic.18 Close Top Cover

X`

2.2. Loading the cards

This section shows how to load the plastic cards.

Pic.19 Adjusting the card thickness lever

2.2.1. Open the input hoppercover.

2.2.2. Adjust the card thickness with the
card thickness control lever.

(Caution! If the adjustment is not correct, it will

make some error. Use the type of cards in the
specification of this manual. Always keep the
card surface clean state.)

2.2.4. To separate cards from each other,

push a stack of c ards back and
forth to an angle about 45 degrees
vertically.

(Static charge makes cards stuck with
significant adhesive force. These cards must be
physically separated from each other before
inserted into the feeder. If not separated,
feeding or printing problems may occur.)

Pic.20 Preparing the card 1

Pic.21 Preparing the card 2

YW

Pic.22 Loading the cards 1

r

r

2.2.5. Stand the stack of cards vertically

after separating.

2.2.6. Load the cards on the input hoppe

properly and close the hoppe
cover.

Pic.23 Loading the cards 2

Pic.24 Loading the cards 3

2.2.7. When insert each one card, insert

the card to the end as the Pic. 24
and 25.

Pic.25 Loading the cards 4

YX

2.3. The withdrawal of printed cards.

Printed cards are passed out to the stacker of rear bottom side of SMART printer. SMART-30’s stacker
can be divided as following image.

Pic.26 SMART-30 Stacker

SMART-50’s stacker sticks out of the device so you can withdraw the printed
cards easily.

Pic.27 SMART-50 Stacker

YY

2.4. Driver installation (Windows XP, 2000, 2003)

STEP 1:

f

2.4.1. Insert the installation CD provided
with the printer.

2.4.2. Choose the language and click
“Driver Install”.

Pic.28 Install XP printer driver 1

2.4.3.

If the printer is connected to the PC
and turned on, turn off the power o
the printer.
Click “Next”. The existing installed
printer driver will be removed.

Pic.29 Install XP printer driver 2

Pic.30 Install XP printer driver 3

If the printer driver is already installed, it will
be removed automatically but it may take
times.

Choose the language as shown on the Pic.29
and 27.

Pic.31 Install XP print driver 4

YZ

Pic.32 Install XP print driver 5

.4.

r

2.4

STEP 2:

Click “Next” to ready the

installation of the printer driver.

2.4.5. If there is a pop-up window for the

software installation, click
“Continue Anyway”.

Pic.33 Install XP print driver 6

Pic.34 Install XP printer driver 7

2.4.6. STEP 3:

Click “Next” to use USB port.
Click “TCP/IP Network port” to use
the printer as network printer and
choose the printer as shown on the
Pic.34.

(If there is no information on the window fo
the network printer list, it means that the
printer is not connected to the network. Check
“2.5 Network Printer” section.)

Pic.35 Install XP printer driver 8

Y[

Pic.36 Install XP printer driver 9

Please c

2.4.7. Please connect a power supplyto
the printer.

(For the network printer, refer to “2.5 Network
Printer” section.)

Pic.37 Install XP printer driver 10

2.4.8.

onnect USB cable provided
with the printer to PC and the
printer.

(For the network printer, refer to “2.5 Network
Printer” section.)

2.4.9. Turn on the printer to boot up it.

Pic.38 Install XP printer driver 11

Y\

Pic.39 Install XP printer driver 12

Select

2.4.10.

“Install the software
automatically (Recommended)”and
click “Next”.

2.4.11. Click “Continue Anyway” in
Software Installation window.

Pic.40 Install XP printer driver 13

Pic.41 Install XP printer driver 14

2.4.12. Click “Finish” in Completing the
Found New Hardware Wizard
window.

2.4.13.When the printer driver installation
is completed. Click “Close”.

Pic.42 Install XP printer driver 15

Y]

Pic.43 Install XP printer driver 16

Check “

2.4.14.

IDP SMART-50 Card
Printer” is generated in Printers
and Faxes window.

2.4.15. After selecting the icon of “IDP
SMART-50 Card Printer”, click the
right mouse button and select the
“Properties”.

Pic.44 Install XP printer driver 17

Pic.45 Install XP printer driver 18

2.4.16.Select “General” tap and click
“Print Test Page” button on the IDP
SMART-50 Card Printer Properties
window.

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