Users must respect the copyright laws applicable in their country. This manual must not be
photocopied, translated, reproduced or transmitted in whole or in part for any reason and by
the means that might be, albeit electronic or mechanical, without the express, written
authorization of the company IDP card printer.
All information contained herein may be subject to modification without prior notice.
IDP card printer accepts no liability for any possible errors herein, nor for any accidental
damage or damage caused through the dissemination or the use of this manual.
Trademarks
SMART-50 is a trademark and IDP is a registered trademark of IDP card printer. Windows is
registered trademarks of Microsoft Corp. All other trademarks or registered trademarks are
marks of their respective holders. SMART-50 Design is a trademark of IDP.
Return Materials Authorization
In order to make a warranty claim you must contact an IDP Reseller. You will be responsible
for packaging the printer for shipment and the costs of shipping and insurance of the printer
from the point of use of the printer to the IDP Reseller. The IDP Reseller will bear the costs of
shipping and insuring the printer from the repair location to the address from which the printer
was shipped.
Before returning any equipment for in-warranty or out-of warranty repair, contact an IDP
Reseller or an IDP Service Center for a Return Materials Authorization (RMA) number.
Repack the equipment in the original packing material and mark the RMA number clearly on
the outside of the box. For more information about RMA or IDP warranty statements, refer to
the Warranty booklet on the quick install guide.
For the user’s convenience, SMART-30 status can be seen through LED and the printer can be
controlled by a button. It takes a power via the 24V adaptor provided with the printer. Using USB
and Network port, it is communicated with the user’s PC
The following shows the outside functional features found on the printer.
②
①
③
④
① Top cover open button
② External contactless
Smartcard encoding
position
③ Input hopper
④ LED buttons
⑤ Dividing Stacker
⑤
⑦
Pic.1 SMART-30 front features
⑥
⑧ ⑨
⑩
① Backside card outlet
② Power switch
③ 24V power connector
④ Network port
In case there is no
network option, it is
closed.
⑤ USB port
There are five models in SMART-50 card printer series such as SMART-50S, SMART-50D, SMART50L.
Pic.2 SMART-30 back features
7
SMART-30S (Pic.5) is the standard card printer. It can be printed in single side with the encoding. This
manual is prepared based on SMART-30S.
SMART-30R (Pic.6) is the rewritable card printer. It can rewrite on rewritable card in single side with
encoding.
SMART-30D (Pic.7) have a flipper which can enable to print in both side. SMART-30D can print the both
side of the card with the encoding.
Pic.3 SMART-30S (Standard)
Pic.5 SMART-30D (Dual)
1.1.2 SMART-50 outside feature.
For the user’s convenience, SMART-50 status can be seen through LCD with LED and the printer
Pic.4 SMART-30R (Rewritable)
8
can be controlled by two LED buttons. It takes a power via the 24V adaptor provided with the
printer. Using USB and Network port, it is communicated with the user’s PC
The following shows the outside functional features found on the printer.
③
① Top cover open button
② External contactless
Smartcard encoding
position
③ Fan
④ Input hopper
⑤ LED buttons
⑥ LCD show the process
status
⑦ Internal SIM reader
⑤
⑥
④
⑦
①
②
Pic.6 SMART-50 front features
⑧
⑨ ⑩ ⑪
Pic.7 SMART-50 rear features
⑫
⑥ Backside card outlet
⑦ Power switch
⑧ 24V power connector
⑨ Network port
In case there is no
network option, it is
closed.
⑩ USB port
9
There are five models in SMART-50 card printer series such as SMART-50S, SMART-50D, SMART50L.
SMART-50S (Pic.5) is the standard card printer. It can be printed in single side with the encoding. This
manual is prepared based on SMART-50S.
SMART-50D (Pic.6) have a flipper which can enable to print in both side. SMART-50D can print the both
side of the card with the encoding.
SMART-50L (Pic.7) produces long-life cards for ID and access control with customizable security features
and ability to print smart cards. To cater to expanding requirement in card security, SMART-50L’s
DLW(Direct to Laminating in a Wink) technology provides the most stable & fast laminating solutions.
Pic.8 SMART-50S
Pic.10 SMART-50L
Pic.9 SMART-50D
10
1.2 Printer inside features
1.2.1 SMART-30 inside feature.
In SMART-30 printer, the ribbon is installed by a ribbon cartridge which can be used
semipermanently. The following shows the inside functional features found on your SMART-30
printer.
① Output hopper(Stacker)
② Input hopper
③ Card thickness control lever
④ Ribbon cartridge
Install the ribbon and the disposable cleaning roller. ⑤ Thermal Print Head
③
Pic.11 SMART-30 Inside features
Collect the printed card and/or encoded cards.
Load the cards for printing.
Adjust the cards thickness.
This enables the cards to be printed.
(Caution
with fingers or a sharp metal object to avoid degrading print quality or damaging printer head
permanently.)
!: This is very hot after printing. Do not contact the surface of the Thermal Print Head
②
①
⑤
④
11
1.2.2 SMART-50 inside feature.
In SMART-50 printer, the ribbon is installed by a ribbon cartridge which can be used
semipermanently. The following shows the inside functional features found on your SMART-50
printer.
⑤
③
②
④
①
Pic.12 SMART-50 Inside features
② Output hopper(Stacker)
Contactless smartcard encoder.
Collect the printed card and/or encoded cards.
② Input hopper
Load the cards for printing.
③ Card thickness control lever
Adjust the cards thickness.
④ Ribbon cartridge
Install the ribbon and the disposable cleaning roller.
⑤ Thermal Print Head
This enables the cards to be printed.
(Caution!: This is very hot after printing. Do not contact the surface of the Thermal Print Head
with fingers or a sharp metal object to avoid degrading print quality or damaging printer head
permanently.)
⑥ External contactless encoder
⑥
① Output hopper
② Input hopper
③ Card thickness
control lever
④ Ribbon cartridge
⑤ Thermal Print Head
⑥ External contactless
encoder
12
1.3 Ribbon cartridge features
②
③
①
④
① Ribbon cartridge
② Take up parts
③ Supply parts
④ Disposable cleaning
roller
① Ribbon cartridge
-. Install a ribbon and a disposable cleaning roller provided with the ribbon.
-. In the case of SMART-30 R model, a ribbon is not used, and a disposable cleaning
roller is only installed and used.
-. This semi-permanent ribbon cartridge is a component of the printer. Printer does not operate
if it is broken or damaged. In this case, please contact printer reseller.
② ③ Take up & Supply parts
-. Ribbon is wrapped to the supply parts as the Pic. 10. It should be installed as the Pic.10.
④ Disposable cleaning roller
-. It removes dust on the surface of card to improve print quality before the card is printed.
It should be changed together with the ribbon.
-. After installing the disposable cleaning roller to the ribbon cartridge, peel off the protective
film.
-. It is provided with the ribbon.
-. In the case of SMART-30 R model, you have to purchase the disposable cleaning roller
from the reseller.
Pic.13 Ribbon cartridge features
13
1.4 LCD panel display & button operation
SMART-50 printer can show the real-time process status to user. SMART-30’s status is displayed in windows tray.
No LCD Display
1
2
3
Ver X.XX…
Initialize…
INIT Error xx
<Replay Replay>
S m a r t
Auto Ribbon Set
LED Button
Left Right Left Right
On On Initializing Initializing with the indication of SMART-50 firmware version
Blinking BlinkingRepeat Repeat Error during initializing
On On Automatic ribbon setting
State Description
Showing error no. in case of failure of normal initializing while
SMART-50 is initialized. (Refer to page13). Press any keys for reinitializing process.
It optimizes the ribbon position setting automatically in case of the
replacement of color ribbon(YMCKO or YMCKOK).
4
5
6
7
8
9
10
11
Auto Ribbon Set
Fail!!!!
Auto Ribbon Set
Color=xxx(xxx)
S M A R T
System Ready
Wait.. 1”C
Temperature=xxx
S m a r t
Unlock Please..
S m a r t
Verify your PC
Ribbon Balance
Type / Remains
S M A R T
Printing!
Blinking Blinking
Blinking Blinking
Installed
On On
Blinking Blinking
On On Printer is locked
On On PC is not authenticated
On On Card out
On On Printing Under printing.
ribbon
information
Soft power
ON/OFF
Fail to optimize the
ribbon setting
Fail to optimize the
ribbon setting and
display the ribbon’s color
value
Standby
Printer’s operating
temperature is under
1℃
Display the ribbon type
and remains
Display these messages when the auto ribbon setting is failed and
it shows the ribbon detecting level.
Printer is ready for printing and you can check the installed ribbon
information by pressing the left button. Printer turns off by pressing
the right button. Printer turns on by pressing the right button when it
turns off.
Shown it when printer’s operating temperature falls down under
1℃. Normal operating temperature is 15℃~35℃.
Physical key option is active using the CardPrinterSetup utility and
it shows the locked state. Unable to print.
Authentication option is active using the CardPrinterSetup utility.
When use the printer with an unauthenticated PC, it is shown.
Printer is not working.
Display the installed ribbon’s type and the remains. It can be shown
by pressing the left LED button on the system ready mode.
14
No LCD Display
12
13
14
15
S M A R T
Mag R/W
Spool Error!
<-Any Key Push->
Print Error xx
<Replay Cancel>
Top Cover Open
<-Card Moving ->
LED Button
Left Right Left Right
On On
Blinking Blinking
Blinking BlinkingRepeat
Blinking Blinking
Cancel &
Initialize
Move a
card to the
back side
Cancel &
Initialize
Cancel &
Initialize
Move a card
to the front
side
State Description
Reading or writing the
Magnetic stripe
Printing data is not
transmitted properly
Error in printing or
moving a card
Top cover open
Magnetic encoder is reading or writing the magnetic stripe
information.
Shown it when error occurs in a printing data transmission. Press
any keys to delete the spooled data and to return the ready state.
Error in the printing or the transmission. Retry by pressing the left
button or cancel the command by pressing the right button.
Top cover is open. The card in the printer can be moved by
pressing the left or right LED button. If press both buttons at the
same time, the print head will be up and down. (Flipper will be flip
over if it is installed)
16
17
18
19
20
21
22
Check Please..
Ribbon Not Found
Check Please..
Ribbon Zero
Check Please..
TPH Not Found
Print Error xx
Top Cover Open
Card Out Error
<Replay Cancel>
Board Test Mode
S M A R T
Download...
Wait
Blinking Blinking
Blinking Blinking
Blinking Blinking
Blinking Blinking
Blinking BlinkingRepeat
On On Firmware downloading
Test mode state
Ribbon
redetecting
Ribbon
redetecting
Ribbon
redetecting
Ribbon
redetecting
Cancel &
Initialize
There is no ribbon in the
printer or fail to detect
The installed ribbon has
run out
Thermal Print head is not
installed
Fail to move the card out
(Check the card in the
printer)
Fail to move the card out
(Check the card in the
printer)
Table1 Status display
Fail to detect the ribbon. Check the ribbon installed state. If there
is no ribbon, install the ribbon. If there is a ribbon, pull out it and
install again. Press the left or right button to redetect the ribbon.
It is displayed when the installed ribbon is all used up. Replace
with new ribbon. Press the left or right button to redetect the
ribbon.
Thermal Print Head is not installed or there is a misconnection of
the cable. Open the top cover to check the print head installed
state or turn off the printer and check the cable connecting state.
The card in the printer will be come out when the initialization or
top cover close. If it is not come out, this message will be
displayed. Remove the card and close the top cover.
After an error occurs in printing, the error card is not come out
even though "Replay" or "Cancel" button is pressed.
The printer is downloading the firmware. Do not turn off the power
until it is rebooting. It takes about 20 seconds.
Test mode which can test the sensors or motors of the printer.
User can set the LED status.
15
Description of printer error code
Error code Description
0 Card in error
1 Card move center error
2 Card out error
3 Card move magnetic error
4 Card move contact encoder error
5 Card move contactless encoder error
6 Card move error from the printer to the flipper
7 Card move error form the flipper to the printer
8 Print head up error
9 Print head down error
10 IC Contactor up
11 IC Contactor down
12 Flipper top error
13 Flipper bottom error
14 Error in printing
15 Magnetic stripe read/write error
16 Ribbon search error
17 Ribbon move error
18 No print head installed
19 Print head overheating
20 No ribbon
21 Printing data error
22 Card back out error
23 Magnetic data erasing error
24 Printer password is not correct
25 Magnetic stripe track 1 read error
26 Magnetic stripe track 2 read error
27 Magnetic stripe track 3 read error
28 Printer locked state
29 Printer spool full state
30 No defined
31 No defined
16
Description of laminator error code
Error code Description
0 Laminator head up error
2 Laminator head down error
4 Laminator card in error
6 Laminator card move error
8 Laminator card front out error
9 Laminator card rear out error
10 Flipper error
13 Error while laminating
15 Laminator initializing error
16 Laminator film zero error
17 Laminator film search error
31 No laminating film
17
2. Printer installation
2.1. Fitting the ribbon
Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this
section we invite you to know the proper method of installing the ribbon and the cleaning roller
into the printer. In the case of SMRT RW model, the ribbon is no needed so skip 2.1.4 and
2.1.5 process.
2.1.1. Turn off the printer
2.1.2. Open the printer top cover by
pressing the top cover open
button.
Pic.14 Top Cover open
Pic.15 Take out the ribbon cartridge
2.1.3. Take out the ribbon cartridge.
18
2.1.4. Install a ribbon into the ribbon
cartridge as left Pic. 13.
Pic.16 Loading the ribbon 1
①
②
Pic.17 Loading the ribbon 2
③
2.1.5. Insert the supply side of the ribbon
to no.1 hole and press the opposite
(no.2). Insert the take-up side of the
ribbon same method to no.3 and
no.4. After inserting, tighten the
ribbon.
(Caution! If the ribbon is not tightened, a
④
rolling up error might be happened.)
2.1.6. Install the disposable cleaning
roller to the ribbon cartridge.
Pic.18 Installing the cleaning roller
Pic.19 Peeling the protective wrapper
2.1.7. Peel the protective wrapper from
the cleaning roller.
After removing the protective wrapper, the
cleaning roller should be kept clean from
fingerprints, dust and foreign substances to
avoid contamination because it is adhesive.
(Caution! Do not use without peeling off the
protective wrapper because the cleaning
roller cannot perform its function.)
19
2.1.8. Install the ribbon cartridge into the
printer after installing the ribbon
with a cleaning roller to the
cartridge.
Pic.20 Installing the ribbon cartridge
Pic.21 Close Top Cover
2.1.9. Close the top cover
(If it is not closed properly, check the installation
state of the ribbon cartridge.)
20
2.2. Loading the cards
This section shows how to load the plastic cards.
2.2.1. Open the input hopper cover.
2.2.2. Adjust the card thickness with the
card thickness control lever.
(Caution! If the adjustment is not correct, it will
make some error. Use the type of cards in the
specification of this manual. Always keep the
card surface clean state.)
Pic.22 Adjusting the card thickness lever
Pic.23 Preparing the card 1
2.2.4. To separate cards from each other,
push a stack of cards back and
forth to an angle about 45 degrees
vertically.
(Static charge makes cards stuck with
significant adhesive force. These cards must be
physically separated from each other before
inserted into the feeder. If not separated,
feeding or printing problems may occur.)
Pic.24 Preparing the card 2
21
2.2.5. Stand the stack of cards vertically
after separating.
Pic.25 Loading the cards 1
2.2.6. Load the cards on the input hopper
properly and close the hopper
cover.
Pic.26 Loading the cards 2
2.2.7. When insert each one card, insert
the card to the end as the Pic. 24
and 25.
Pic.27 Loading the cards 3
Pic.28 Loading the cards 4
22
2.3. The withdrawal of printed cards.
Printed cards are passed out to the stacker of rear bottom side of SMART printer. SMART-30’s stacker
can be divided as following image.
Pic.29 SMART-30 Stacker
SMART-50’s stacker sticks out of the device so you can withdraw the printed
cards easily.
Pic.30 SMART-50 Stacker
23
f
2.4. Driver installation (Windows XP, 2000, 2003)
2.4.1. Insert the installation CD provided
with the printer.
2.4.2. Choose the language and click
“Driver Install”.
Pic.31 Install XP printer driver 1
Pic.32 Install XP printer driver 2
2.4.3. STEP 1:
If the printer is connected to the PC
and turned on, turn off the power o
the printer.
Click “Next”. The existing installed
printer driver will be removed.
If the printer driver is already installed, it will
be removed automatically but it may take
times.
Choose the language as shown on the Pic.29
and 27.
Pic.33 Install XP printer driver 3
Pic.34 Install XP print driver 4
24
2.4.4.STEP 2:
Click “Next” to ready the
installation of the printer driver.
Pic.35 Install XP print driver 5
2.4.5. If there is a pop-up window for the
software installation, click
“Continue Anyway”.
Pic.36 Install XP print driver 6
2.4.6.STEP 3:
Click “Next” to use USB port.
Click “TCP/IP Network port” to use
the printer as network printer and
choose the printer as shown on the
Pic.34.
(If there is no information on the window for
the network printer list, it means that the
printer is not connected to the network. Check
“2.5 Network Printer” section.)
Pic.37 Install XP printer driver 7
Pic.38 Install XP printer driver 8
25
2.4.7. Please connect a power supply to
the printer.
(For the network printer, refer to “2.5 Network
Printer” section.)
Pic.39 Install XP printer driver 9
Pic.40 Install XP printer driver 10
2.4.8. Please connect USB cable provided
with the printer to PC and the
printer.
(For the network printer, refer to “2.5 Network
Printer” section.)
2.4.9. Turn on the printer to boot up it.
Pic.41 Install XP printer driver 11
26
2.4.10. Select “Install the software
automatically (Recommended)”and
click “Next”.
Pic.42 Install XP printer driver 12
2.4.11. Click “Continue Anyway” in
Software Installation window.
Pic.43 Install XP printer driver 13
2.4.12. Click “Finish” in Completing the
Found New Hardware Wizard
window.
Pic.44 Install XP printer driver 14
Pic.45 Install XP printer driver 15
2.4.13. When the printer driver installation
is completed. Click “Close”.
27
2.4.14. Check “IDP SMART-50 Card
Printer” is generated in Printers
and Faxes window.
Pic.46 Install XP printer driver 16
Pic.47 Install XP printer driver 17
2.4.15. After selecting the icon of “IDP
SMART-50 Card Printer”, click the
right mouse button and select the
“Properties”.
2.4.16. Select “General” tap and click
“Print Test Page” button on the IDP
SMART-50 Card Printer Properties
window.
Pic.48 Install XP printer driver 18
28
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