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TECHNICAL DETAILS
Standard
Digital Enhanced Cordless Telecommunication (DECT)
Frequency range
1.88 to 1.9 GHz (bandwidth = 20 MHz)
Channel bandwidth
1.728 MHz
Operating time
Standby Time: 9 days; Talk Time: 13 hours
Battery charge time: 15 hours
Electrical power
Base unit power adapter:
CAUTION
Risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
CLEANING AND CARE
Do not clean any part of your phone system with benzene, thinners or other
solvent chemicals as this may cause permanent damage, which is not covered by
the Guarantee.
When necessary, clean it with a damp cloth.
Keep your phone system away from hot, humid conditions or strong sunlight, and
don't let it get wet.
Every effort has been made to ensure high standards of reliability for your phone
system. However, if something does go wrong, please do not try to repair it
yourself, but consult your supplier or call the Helpline.
Ten Pao: S003IS0600050
Input 100-240Vac 50-60Hz; Output 6Vdc/500mA.
Charger unit power adapter:
Ten Pao: S003IS0600015
Input 100-240Vac 50-60Hz; Output 6Vdc/150mA.
Battery information (each handset):
2 X 1.2V AAA size, 650mAh NiMH (Rechargeable)
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Table of Contents
1 IMPORTANT SAFETY INSTRUCTIONS ...................................... 5
2 INSTALLING YOUR PHONE ...................................................... 1
2.1 Connecting the Base Station ................................................... 8
2.2 Installing and Charging the Rechargeable Batteries in the
ECLIPSE Handset ...................................................................... 8
2.3 Removing the back cover of the ECLIPSE Handset .................. 9
3 GETTING TO KNOW YOUR PHONE ........................................ 10
3.1 Overview of the ECLIPSE Handset and the Base Station ....... 10
3.2 Display Icons and Symbols on the ECLIPSE Handset .............. 13
3.3 Menu Map and Menu Navigation on the ECLIPSE Handset ... 15
3.4 Text and Number Entry.......................................................... 16
3.4.1 Character Map of the ECLIPSE Handset ................................. 16
4 USING YOUR PHONE ............................................................. 17
4.1 Make a Call ............................................................................ 17
4.1.1 Pre-dialling ............................................................................ 17
4.1.2 Direct Dialling ........................................................................ 17
4.1.3 Call from the Redial List ......................................................... 17
4.1.4 Call from the Call Log............................................................. 17
4.1.5 Call from the Phonebook ....................................................... 18
4.2 Answer and End a Call ........................................................... 18
4.3 Handset Speakerphone ......................................................... 18
4.4 Adjust Earpiece Volume ........................................................ 18
4.5 Adjust Speaker Volume ......................................................... 18
4.6 Muting the Microphone ........................................................ 19
4.7 Paging .................................................................................... 19
4.8 Switching the Handset On/Off............................................... 19
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4.9 To Lock/Unlock the Keypad ................................................... 19
4.10 Make an Internal Call (Multi - handset models only) ............ 20
4.11 Initiate an Intercom Call ........................................................ 20
4.12 Answer an External Call during an Intercom Call ................... 21
4.13 Initiate an Intercom during a Call .......................................... 22
4.14 Transfer an External Call to another Handset ........................ 23
5 DIRECT ACCESS MEMORY ..................................................... 24
5.1 Add Direct Access Memory ................................................... 24
5.2 Delete Direct Access Memory ............................................... 25
6 PHONEBOOK ......................................................................... 26
6.1 Store a Contact in the Phonebook ......................................... 26
6.2 Access the Phonebook .......................................................... 27
6.3 Modify a Phonebook Entry .................................................... 28
6.4 Delete a Phonebook Entry ..................................................... 28
6.5 Delete All Entries from the Phonebook List ........................... 29
7 CALLER DISPLAY (NETWORK DEPENDENT) ........................... 30
7.1 Call Log .................................................................................. 30
7.1.1 Access the Call Log ................................................................ 31
7.1.2 Save a Call Log Entry into the Phonebook ............................. 31
7.1.3 Delete a Call Log Entry ........................................................... 31
7.1.4 Delete All Entries in the Call Log ............................................ 32
7.2 Redial List .............................................................................. 32
7.2.1 Access the Redial List............................................................. 32
7.2.2 Save a Redial Number into the Phonebook ........................... 32
7.2.3 Edit a Redial Number ............................................................. 33
7.2.4 Delete a Redial Number ........................................................ 33
7.2.5 Delete All Entries from the Redial List ................................... 33
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8 CLOCK AND ALARM SETTINGS .............................................. 35
8.1 Date and Time Settings.......................................................... 35
8.1.1 Change the Time Format ....................................................... 36
8.1.2 Change the Date Format ....................................................... 37
8.2 Alarm Settings ....................................................................... 38
8.2.1 Set the Alarm Tone ................................................................ 39
9 PERSONAL SETTINGS ............................................................ 40
9.1 Set the Ring Volume .............................................................. 40
9.2 Set the Ring Tone ................................................................... 41
9.3 Set the Key Tone .................................................................... 41
9.4 Rename the Handset ............................................................. 43
9.5 Set the Display Language ....................................................... 43
9.6 Set Auto Hang-up .................................................................. 44
10 SETTINGS ............................................................................... 45
10.1 Handset Registration ............................................................. 45
10.2 Register ECLIPSE Handset ...................................................... 45
10.3 Deregister your Handset ....................................................... 46
10.4 Change the Master PIN ......................................................... 47
10.5 Change the Recall Time ......................................................... 48
10.6 Reset the Unit ........................................................................ 49
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ANSWERING MACHINE ......................................................... 50
11.1 Turning the Answering Machine On/Off ............................... 50
11.2 Answer Mode ........................................................................ 51
11.2.1 Set Answer Mode .................................................................. 51
11.3 Answering Machine Settings ................................................. 52
11.3.1 Set the Ring Delay ................................................................. 52
11.3.2 Activate/Deactivate Remote Access ...................................... 53
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11.3.3 Change the Voice Language................................................... 54
11.4 Message Playback ................................................................. 55
11.5 Delete All Messages .............................................................. 56
11.6 Announcement ...................................................................... 56
11.6.1 Record a Personal Announcement ........................................ 57
11.6.2 Listen to an announcement ................................................... 58
11.6.3 Delete a Personal Announcement ......................................... 59
11.7 Remote Access ...................................................................... 59
11.7.1 Access the Answering Machine Remotely ............................. 60
12 TROUBLESHOOTING.............................................................. 63
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1 IMPORTANT SAFETY INSTRUCTIONS
Please follow these safety instructions when using your telephone
equipment to reduce risk of fire, electric shock and injury:
1) Read and understand all the instructions.
2) Follow all warnings and instructions marked on the product.
3) Unplug this product from the wall socket before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4) Keep this product away from hot, humid conditions or strong
sunlight, and don’t let it get wet or use it near water (for example,
near a bath tub, kitchen sink, or swimming pool).
5) Do not overload wall outlets and extension cords as this can result
in the risk of fire or electric shock.
6) Unplug this product from the wall socket and obtain the service of
our Repair Centre under the following conditions:
• When the power supply cord or plug is damaged or frayed.
• If the product fails to operate normally despite following the
operating instructions.
• If the product has been dropped and the cabinet has been damaged.
• If the product exhibits a distinct change in performance.
7) NEVER use your phone outdoors during a thunderstorm. Unplug
the base from the telephone line and the mains socket when there
are storms in your area. Damage caused by lightning is not covered
by the guarantee.
8) Do not use the telephone to report a gas leak in the vicinity of the leak.
9) Use only the supplied NiMH (Nickel Metal Hydride) batteries that
came with your phone or an authorised replacement
recommended by the manufacturer. There is a risk of explosion if
you replace the battery with an incorrect battery type. The use of
other battery types or non-rechargeable batteries/primary cells
can be dangerous. They may cause interference and/or damage to
the unit or surroundings. The manufacturer will not be held liable
for damage arising from such non-compliance.
10) Do not use third party charging cradle. Damage may be caused to the batteries.
11) Please ensure that the batteries are inserted in the correct polarity.
12) Dispose of batteries safely. Do not burn, immerse them in water,
disassemble, or puncture the batteries.
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Package Content for single model
The package contains the following items:
• 1 x ECLIPSE Handset
• 1 x Base Station
• 1 x Mains Power Adapter for the Base Station
• 1 x Telephone Line Cord
• 2 x AAA NiMH Rechargeable Batteries
• 1 x Back Cover for the ECLIPSE Handset
• 1 x Back Cover Unlock Tool
• 1 x Owner's Manual
Note: If you have purchased a ECLIPSE 8035+2, ECLIPSE 8035+1, you will
also have the corresponding extra handset(s) and batteries, a charging
cradle and a back cover for each extra handset.
Connection and Conditions for Use
You can connect your phone to a direct exchange line (DEL) on a local
exchange with its own phone number; to an extension socket connected
to a DEL; or to an extension on an approved compatible PBX. Do not
connect as an extension to a pay phone.
The ringer equivalence numbers (REN) of all equipment (phones, fax
machines, modems, etc.) connected to an exchange line must not add up
to more than 4, otherwise one or more of them may not ring and/or
answer calls correctly. The phone has a REN of 1, and most other
telephones have a REN of 1 unless marked otherwise.
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Handset & Base Connection
1) Handsets are pre registered to the base provided in the box.
2) To use your cordless handset and base unit together, ensure that
they are within range. The signal between the handset and the base
unit is in accordance with the normal standards for a DECT phone.
Be aware that:
> Large metal objects, such as refrigerators, mirrors or filing
cabinets, between the handset and the base unit may block the
radio signal.
> Solid structures, such as walls, may reduce the signal strength.
> Electrical equipment may cause interference and/or affect the
range.
3) Do not place the base unit close to another telephone, TV or audio
equipment - it may cause interference.
4) Putting the base unit as high as possible ensures the best signal.
5) If the sound in the earpiece becomes faint or distorted during a call,
you may be going out of range of the base unit. Move closer to the
base unit within 20 seconds; otherwise the line may be cut off.
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2 INSTALLING YOUR PHONE
To the
soc ket
To the mains
Base
charger
DC
jack
2.1 Connecting the Base Station
1) Plug the main power cable and
telephone line cord into the base
station and charger unit. The plug of
charger unit is bigger than base which
will not be mixed up.
2) Plug the power adapter into a 100 - -
240Vac, 50 - 60Hz mains power socket,
and the telephone line cord into a
telephone line socket.
Warning:
Always use the cables provided in the box.
Use only the adaptor provided. Using other
power cables may damage the unit.
Note:
Place the base unit within easy reach of the mains power socket.
Never try to extend the mains power cable.
The base station needs mains power for normal operation, and the
cordless handsets will not work without it.
2.2 Installing and Charging the Rechargeable Batteries in the ECLIPSE
Handset
1) Insert the 2 supplied batteries into the battery
compartment, observing the correct polarity
(see markings inside battery compartment).
Warning: Use only the supplied NiMH rechargeable
batteries.
2) Place the back cover over the back of the
handset and press down until it clicks into place.
3) Place the handset on the base and charge for 15
hours before using the handset for the first
time.
• The handset will give a double beep when it
is properly placed on the base and the
battery charging indicator on the base
lights up to indicate charging.
Note: The handset may become warm when the batteries are being
charged or during prolonged periods of use. This is normal and does not
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telephone line
power soc ket
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indicate a fault.
2.3 Removing the back cover of the ECLIPSE Handset
Insert the cover unlock tool provided into the groove as
indicated in the illustration and twist it clockwise to
release the back cover.
If you have a broadband line
If you connect your telephone to a line with a
broadband connection, you will need to insert
a micro-filter between the telephone and the
telephone line; otherwise you may get
interference between the telephone and the broadband,
which could cause problems.
In a home with broadband, every telephone must have a micro-filter
connected, not just the one at the telephone point that your modem is
connected to.
If you need more broadband micro-filters contact your broadband
supplier.
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3 GETTING TO KNOW YOUR PHONE
Base station (bottom)
3.1 Overview of the ECLIPSE Handset and the Base Station
①
②
③
④
⑤
⑥
⑦
⑧
ECLIPSE
Handset
Base station (top)
⑨
⑩
⑪
⑫
⑬
⑭
⑰
⑮
⑯
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①
Displays menus, phone numbers, handset
name, date/time and status icons.
In standby mode, press to enter the Main
or setting.
In menu mode, press to scroll up.
log (CID, Caller ID).
In standby mode, press to make or answer
(also called Recall) for network services.
In standby mode, press and hold to switch
In standby mode, press to make or answer
earpiece.
Press to cancel.
conversation.
In menu mode, press to scroll down.
phonebook list.
②
EARPIECE
LCD DISPLAY
③
④
⑤
⑥
⑦
⑧
MICROPHONE
⑨
⑩
Menu list.
Press to select an item, or to save an entry
During a call or message playback, press
to increase the volume.
In standby mode, press to access the call
a call.
During a call, press to send a Flash signal
the key lock on or off.
a call in speakerphone mode.
During a call or message playback, press
to switch between speakerphone and
During pre-dialling, press to delete the last
digit entered.
During a call, press to mute the
microphone, press again to resume
During a call, or message playback, press
to decrease the volume.
In standby mode, press to access the
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⑪
During a call, press to end the call.
In standby mode, press and hold to turn the
phonebook.
In standby mode or during a call, press to
In standby mode, press to access the redial
list.
Lights up in Green when the answering
Lights up in Red when a handset is on the
base to indicate it is charging.
Press to find/page all registered handsets.
⑫
During programming, press to cancel and
exit without making changes.
In standby mode, press and hold to power
the handset on/off.
handset ringer on/off.
Press and hold to add a dialling pause when
dialling or entering numbers into the
⑬
⑭
⑮
⑯
⑰
initiate an intercom call or transfer a call.
machine is on.
Flashes if there are new messages.
Flashes rapidly if the answering machine
memory is full.
Press the button again, or any key on the
handset to turn off the page signal.
Press and hold to start registration process.
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3.2 Display Icons and Symbols on the ECLIPSE Handset
Icon
Meaning
Displays when the battery is fully charged.
Displays when the line is in use.
Flashes when you have a new voicemail message.
Displays when you have new missed calls, or the call log
Displays when the phonebook is accessed.
Displays when the alarm is set.
Displays when handset ringer is turned off.
The home screen of the ECLIPSE Handset gives you information on the
current status of the phone.
Internal segments cycle while charging.
Flashes when there is an incoming call.
is being viewed.
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Displays when the handset is registered and within
range of the base station.
Displays when the answering machine is on.
full.
Turns on during phonebook editing mode to delete the
previous state or previous step.
Flashes when the handset is out of range and is
searching for a base.
Flashes slowly when there are new answering machine
message(s) or when the answering machine memory is
Turns on when confirmation of selection or programming
is available.
last digit.
Turns on during menu mode when you can return to the
Turns on when the screen display is on.
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3.3 Menu Map and Menu Navigation on the ECLIPSE Handset
From the home screen of the ECLIPSE Handset, press to access
ANS. SYSTEM, the first option in the Main Menu list.
Press or to go to other options in the menu list.
Press to enter a sub-menu or function.
Press to go back to the previous level.
Press to cancel the current operation and return to the home screen.
Note: If you do not press any key on the handset for 15 seconds, the
display will automatically return to the home screen.
ANS. SYSTEM PHONEBOOK CLOCK&AL ARM HANDSET O PTS
SETTINGS
PLAY
DELETE ALL
ANS. ON/OFF
ANNOUNCEMENT
ANSWER MODE
ANS. SETTING
RING D ELAY
REMOTE ACC.
LANGUAGE
NEW ENTRY
VIEW ENTRIES
EDIT ENTRY
DELETE
DELETE ALL
DIRECT MEM.
DATE & TIME
SET FORMAT
TIME FORMAT
DATE FORMAT
ALARM
ALARM MELODY
15
HANDSET NAME
RINGER&TONES
RING VOLUME
RING TONE
KEY TONE
LANGUAGE
AUTO HANG-UP
CHANGE PIN
REGISTRATION
DEREGISTER
RESET
RECALL TIME
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3.4 Text and Number Entry
T
Press once
O
Press three times
M
Press once
Key
1st
2nd
3rd
4th
5th
6th
1
Space 1 _ < > * 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 ? 9 W X Y Z 9 0 0 - / Space # + * * # #
The following table shows you where each letter and punctuation
character can be found, by using repeated presses of the alphanumeric
keypad. This will be helpful when storing a name in the phonebook or
renaming your handset.
For example, to enter the name Tom:
In editing mode, a cursor is displayed to indicate the current text entry
position.
It is positioned at the right of the last character entered.
Writing Tips:
1. Once a character is selected, the cursor will move to the next
position after a short pause.
2. Press (ECLIPSE Handset) to delete the last letter or number.
3.4.1 Character Map of the ECLIPSE Handset
press
press
press
16
press
press
press
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4 USING YOUR PHONE
4.1 Make a Call
4.1.1 Pre-dialling
- On Your ECLIPSE Handset
1. Enter the phone number (maximum 24 digits). Press to delete
the last entered number.
2. Press to dial the phone number.
4.1.2 Direct Dialling
1. Press on your ECLIPSE Handset.
2. Dial the number.
Note: You cannot correct it with on your ECLIPSE Handset.
Press on your ECLIPSE Handset to the home screen.
4.1.3 Call from the Redial List
- On Your ECLIPSE Handset
1. Press in standby mode.
• The last number dialled is displayed.
2. Press / to select the desired entry in the redial list
and then press
4.1.4 Call from the Call Log
- On Your ECLIPSE Handset
1. Press in standby mode.
2. Press / to select the desired entry in the call log and
then press
Note: You need to subscribe to Calling Number Display (CND) service to
be able to see the caller’s number or name in the call log.
to dial out the selected redial number.
to dial out the selected call log number.
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4.1.5 Call from the Phonebook
- On Your ECLIPSE Handset
1. Press in standby mode.
2. Press / to select the desired entry in the phonebook
and then press
4.2 Answer and End a Call
1. When the phone rings, press on your ECLIPSE Handset
2. To end a conversation, press on your ECLIPSE Handset.
Warning: When the handset is ringing, please do not hold it too close to
your ear as the volume of the ringing tone may damage your hearing.
Note: You can simply place the ECLIPSE Handset back on its base station
or the ECLIPSE Handset back on its charging cradle to end the call,
provided you have not deactivated the Auto hang-up feature. (See Set
Auto Hang-up on page 44.)
4.3 Handset Speakerphone
During a call, you can press on your ECLIPSE Handset to alternate
between hands-free speakerphone and handset earpiece.
4.4 Adjust Earpiece Volume
There are 5 levels of earpiece volume on your ECLIPSE Handset.
1. During a call, press / to select from VOLUME 1 to
VOLUME 5 on your ECLIPSE Handset.
• The current setting is shown.
• When you end the call, the setting will remain at the last
selected level.
4.5 Adjust Speaker Volume
There are 5 levels of speaker volume on both the ECLIPSE Handset.
1. During a call, press / on your ECLIPSE Handset to
select from VOLUME 1 to VOLUME 5.
• The current setting is shown.
• When you end the call, the setting will remain at the last selected level.
to dial out the selected phonebook number.
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4.6 Muting the Microphone
When the microphone is muted, the handset displays MUTE ON, and
your caller cannot hear you.
During a call, press (ECLIPSE Handset) to turn on/off the
microphone.
4.7 Paging
The paging feature enables you to locate a missing handset if the handset
is in range and contains charged batteries.
1. Press the key under the base unit.
• All the registered handsets that are in range will start to ring.
You can stop the paging by pressing any key on a handset or the key
under the base unit again.
4.8 Handset On/Off Power
Press and hold on your ECLIPSE Handset for more than 2 seconds
to power the handset on or off in standby mode.
• When first turned on, the display shows SEARCHING… until the
handset finds the base.
Note: You can switch the handset off to save battery life, if the handset is
not on the base or a charging cradle and you do not want to use it for a
while.
IMPORTANT: When the handset is OFF, it cannot be used for making calls
including emergency calls. It will not ring when there is an incoming call.
To answer a call, you will need to switch it back on and it may take some
time for the handset to re-connect a radio link with the base unit.
4.9 To Lock/Unlock the Keypad
You can lock the keypad on your ECLIPSE Handset to avoid making calls
or pressing the keys accidentally.
1. In standby mode, press and hold for 1 second to lock the keypad.
• The handset displays KEYS LOCKED.
2. To turn the keypad lock off, press and hold again.
Note: Incoming calls can still be answered even if the keypad is locked.
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4.10 Make an Internal Call (Multi - handset models only)
The system allows an intercom call between any two handsets registered
to the same telephone base. It also allows you to transfer external calls
from one handset to another, and set up a 3-way conference with two
handsets and an external call.
If you try to make a call while another handset is already on an external
call, you will be connected to the call in conference mode automatically,
without giving any warning to the other parties.
4.11 Initiate an Intercom Call
1. In standby mode, press on your ECLIPSE Handset.
• Intercom is established immediately if there are only 2
registered handsets.
• If there are more than 2 registered handsets, the handset
numbers which
are available for intercom will be displayed.
2. Press the handset number you wish to call or press to call all
handsets.
3. Press (ECLIPSE Handset) on a called handset to answer the
internal call, where both internal callers can talk.
4. To end the intercom call, press (ECLIPSE Handset) on either
handset.
Note:
1) You can cancel the intercom call before it is answered by pressing
(ECLIPSE Handset), or (ECLIPSE Handset) on the
originating handset.
2) If there is no answer from the called handset within one minute, the
paging will be cancelled automatically.
3) If no other handset is registered to the base, 4 beeps will be heard
and it will return to standby mode.
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4.12 Answer an External Call during an Intercom Call
You will hear an alert tone when you receive an incoming external call
during an intercom call, and you can choose from the following options:
1) Press (ECLIPSE Handset) to cancel the intercom call and let the
handsets receive normal incoming ringing.
2) Press (ECLIPSE Handset) to answer the incoming call and end
the intercom call.
3) Press (ECLIPSE Handset) to answer the incoming call and put
the intercom call on hold.
4) When the incoming external call is connected and the intercom call
is on hold, press and hold (ECLIPSE Handset) to start a
three-party conference call with both the incoming and the
intercom parties.
5) When either the ECLIPSE Handset is connected to an external call,
you can press (ECLIPSE Handset) to enter into a three-party
conference call directly.
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4.13 Initiate an Intercom during a Call
You can intercom with another system handset during a call, or invite
another system handset to join in a conference call with you and the
external caller.
1. During the call, press (ECLIPSE Handset) to put the external
call on hold.
• Intercom is established immediately if there are only 2
registered handsets.
• If there are more than 2 registered handsets, the handset
numbers which are available for intercom will be displayed.
2. Press the handset number you wish to call or press
Note: If there is no answer from the called handset, or you wish to cancel
the intercom call before it is answered, press (ECLIPSE Handset) to
return to the external call.
3. Press on the called handset to answer the internal call, where
both internal callers can talk.
4. When the intercom call is connected, you can choose from the
following options on the originating handset:
1) Press and hold (ECLIPSE Handset) for 2 seconds to
connect both handsets to the call in conference mode.
2) Press on either handset to terminate the intercom on that
handset, and leave the external call connected to the other handset.
* to call all handsets.
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4.14 Transfer an External Call to another Handset
1. During the call, press (ECLIPSE Handset) to put the external
call on hold.
• Intercom is established immediately if there are only 2
registered handsets.
• If there are more than 2 registered handsets, the handset
numbers which
are available for intercom will be displayed.
2. Press the handset number you wish to call or press to call all
handsets.
Note: If there is no answer from the called handset, or you wish to cancel
the intercom call before it is answered, press (ECLIPSE Handset) to
return to the external call.
3. Press (ECLIPSE Handset) on the called handset to answer the
internal call, where both internal callers can talk.
4. Press (ECLIPSE Handset) on the originating handset to transfer
the external call to the called handset.
• The external call is transferred.
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5 DIRECT ACCESS MEMORY
In addition to the phonebook memory, there are 2 direct access
memories (Keys 1 & 2) on all handsets. A long press on the keys in
standby mode will automatically dial the stored phone number.
5.1 Add Direct Access Memory
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to PHONEBOOK and then press to
select.
3. Press / to DIRECT MEM. and then press to
select.
4. Press / to KEY 1 or KEY 2 and then press to
select.
• The stored name is displayed, or NO NUMBER if it is empty.
5. Press to enter the DIRECT MEM. menu to add/edit the name
or number.
6. Press again to select EDIT NUMBER.
• The display shows the currently stored name or just ENTER
NAME if it is empty.
7. Edit or enter the name of your contact and press .
If you make a mistake, press to delete the last character
entered.
• The display shows the currently stored number or just ENTER
NUMBER if it is empty.
8. Edit or enter the number of your contact and press .
If you make a mistake, press to delete the last digit entered.
• A confirmation tone is played.
9. Press to return to standby mode.
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5.2 Delete Direct Access Memory
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to PHONEBOOK and then press to
select.
3. Press / to DIRECT MEM. and then press to
select.
4. Press / to KEY 1 or KEY 2 and then press to
select.
• NO NUMBER is displayed if it is empty. Otherwise, the stored
name is displayed.
5. Press to enter the menu options.
6. Press / to DELETE and then press to select.
• CONFIRM? is displayed.
7. Press again to confirm.
• A confirmation tone is played.
8. Press
to return to standby mode.
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6 PHONEBOOK
The ECLIPSE Handset can store up to 200 phonebook entries, Each
phonebook entry can have a maximum of 24 digits for the phone number
and 12 characters for the name.
6.1 Store a Contact in the Phonebook
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to PHONEBOOK and then press to
select.
3. Press to select NEW ENTRY.
• The screen displays ENTER NAME.
4. Enter the name of the contact (maximum 12 characters) using the
keypad.
If you make a mistake, press to delete the last character
entered.
5. Press to confirm the name entry.
• The screen displays ENTER NUMBER.
6. Enter the number of the contact (maximum 24 digits) using the
keypad.
Press to delete the last digit entered.
7. Press to confirm.
• A confirmation tone is played.
8. Press
Note:
You cannot store a new phonebook entry when the memory is full. In this
case, you have to delete existing entries to make space for new ones.
When storing the number for a local call, you can enter only the 8-digit
local number without STD (area) code, and it will still display the name if
there is an incoming call and you subscribe to caller display.
to return to standby mode.
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6.2 Access the Phonebook
- On Your ECLIPSE Handset
1. From the home screen, press
Alternatively, from the home screen, you can press , then /
to PHONEBOOK, then press and / to VIEW
ENTRIES, then press to open the phonebook list.
• The phonebook entries are listed in alphabetical order.
2. Press / to scroll through the list of entries.
3. Press to view the details of the selected entry.
4. Press
Note:
Instead of pressing / (ECLIPSE Handset) to browse the
phonebook entries, you can press the numeric key corresponding to the first letter
of the entry you wish to locate.
For example, pressing will show the first entry starting with A. Pressing
again will show the first entry starting with B, and so on..., and then press
/ (ECLIPSE Handset), if necessary, to find the entry you want.
to return to standby mode.
- to open the phonebook list.
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6.3 Modify a Phonebook Entry
- On Your ECLIPSE Handset
1. From the home screen, press to open the phonebook list.
2. Press / to select the entry you want to modify.
3. Press to open the phonebook menu options.
4. Press / to EDIT ENTRY and then press to
select.
• The current name is displayed.
5. Edit the name using the keypad, using to delete characters.
6. Press to confirm.
7. Edit the number and then press to confirm.
• A confirmation tone is played.
8. Press to return to standby mode.
6.4 Delete a Phonebook Entry
- On Your ECLIPSE Handset
1. From the home screen, press -to open the phonebook list.
2. Press / to select the entry you want to delete.
3. Press to open the phonebook menu options.
4. Press / to DELETE and then press to select.
• CONFIRM? is displayed.
5. Press again to confirm.
• A confirmation tone is played.
6. Press to return to standby mode.
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6.5 Delete All Entries from the Phonebook List
- On Your ECLIPSE Handset
1. From the home screen, press - to open the phonebook list.
2. Press to open the phonebook menu options.
3. Press / to DELETE ALL and then press to
select.
• CONFIRM? is displayed.
4. Press again to confirm.
• A confirmation tone is played.
5. Press to return to standby mode.
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7 CALLER DISPLAY (NETWORK DEPENDENT)
If you have subscribed to the Calling Number Display (CND) service with
your network service provider, the phone number of your caller will
appear on the handset display when there is an incoming call and then
stored in your Call Log.
If the caller’s number is stored in your phonebook along with a name, the
name will appear on the handset display when the call is received and in
the Call Log.
Note:
If the call is from someone whose number is unavailable (e.g. an
international call or from a private exchange), the handset will display
UNAVAILABLE when you receive the call and in the Call Log afterwards.
If the call is from someone whose number is withheld (e.g. by dialling
141), the handset will display WITHHELD when you receive the call and in
the Call Log afterwards.
If you have not subscribed to the Caller Line Identification service, the
handset will display UNKNOWN when you receive the call when it is
received, and it will not be saved in the Call Log.
Information about incoming calls varies by country and network
operators.
7.1 Call Log
The Call Log stores the last 20 external calls for the ECLIPSE Handset,
whether or not you have answered the call.
Only the most recent call is saved if there are repeat calls from the same
number.
When the Call Log is full, the next new call will replace the oldest entry.
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7.1.1 Access the Call Log
1. From the home screen, press on your ECLIPSE Handset.
2. Press / (ECLIPSE Handset).
• The calls are displayed in chronological order with the most
7.1.2 Save a Call Log Entry into the Phonebook
1. From the home screen, press .
2. Press / to select an entry and then press .
3. Press again to select SAVE NUMBER.
4. Enter the name of the contact (maximum 12 characters) and then
5. Edit the number (if necessary) and then press to save the entry.
6. Press
7.1.3 Delete a Call Log Entry
1. From the home screen, press .
2. Press / to select an entry and then press .
3. Press / to DELETE and then press to select.
4. Press again to confirm.
5. Press
recent call at the top of the list.
- On Your ECLIPSE Handset
press
• A confirmation tone is played.
to save.
to return to standby mode.
- On Your ECLIPSE Handset
• CONFIRM? is displayed.
• A confirmation tone is played.
to return to standby mode.
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7.1.4 Delete All Entries in the Call Log
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press .
3. Press / to DELETE ALL and then press to
select.
• CONFIRM? is displayed.
4. Press again to confirm.
• A confirmation tone is played.
7.2 Redial List
The redial list stores the last 10 numbers dialled for the ECLIPSE Handset.
A maximum of 24 digits can be displayed for each entry.
7.2.1 Access the Redial List
1. From the home screen, press .
2. Press / on your ECLIPSE Handset to browse the
redial list.
• The last dialled number will appear first in the redial list.
• If the number has more than 14 digits on the ECLIPSE Handset,
press to see other digits.
7.2.2 Save a Redial Number into the Phonebook
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to select an entry and press .
3. Press again to select SAVE NUMBER.
4. Enter the name of the contact (maximum 12 characters) and then
press .
5. Edit the number (if necessary) and then press to save.
• A confirmation tone is played.
6. Press
to return to standby mode.
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7.2.3 Edit a Redial Number
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to select an entry and then press .
3. Press / to EDIT ENTRY and then press to
select.
4. Edit the number and press to confirm.
• A confirmation tone is played.
5. Press
7.2.4 Delete a Redial Number
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to select an entry and then press .
3. Press / to DELETE and then press to select.
• CONFIRM? is displayed.
4. Press again to confirm.
• A confirmation tone is played.
5. Press
7.2.5 Delete All Entries from the Redial List
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press .
3. Press / to DELETE ALL and then press to
select.
• CONFIRM? is displayed.
to return to standby mode.
to return to standby mode.
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4. Press again to confirm.
• A confirmation tone played.
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8 CLOCK AND ALARM SETTINGS
8.1 Date and Time Settings
If you have subscribed to the Calling Number Display (CND) service, the
time and date settings will be automatically updated by the network
when you receive an incoming call, but you may still need to set the
correct year.
You can also set the date and time manually.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to CLOCK&ALARM and the press to
select.
3. Press again to select DATE & TIME.
• The last stored date is displayed, with the third digit of the year
flashing.
4. Enter the current date and press to confirm.
Enter 03 May 2012 as [1], [2], [0], [5], [0], [3](to change the date
format, see change the date format on page 37).
If you make a mistake, press to delete the last digit entered.
5. Enter the current time and press to confirm. The default time
format is 24 HOURS. (To change time format, see Change the Date
Format on page 36.)
For 24-hour format, enter 1:30pm as [1], [3], [3], [0].
For 12-hour format, enter the time and then press to select
am , or press
Press to delete the last digit entered.
• A confirmation tone is played.
6. Press
- to select pm.
to return to standby mode.
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8.1.1 Change the Time Format
The time can be displayed either as 12-hour or 24-hour. The default
setting is 24 HOURS.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to CLOCK&ALARM and then press to
select.
3. Press / to SET FORMAT and then press to
select.
4. Press again to select TIME FORMAT.
• The current setting is displayed.
5. Press / to select 12 HOURS or 24 HOURS and then
press
• A confirmation tone is played.
6. Press
to confirm.
to return to standby mode.
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8.1.2 Change the Date Format
The date can be displayed either as Month/Day or Day/Month. The
default setting is DD/MM.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to CLOCK&ALARM and then press to
select.
3. Press / to SET FORMAT and then press to
select.
4. Press / to DATE FORMAT and then press to
select.
• The current setting is displayed.
5. Press / to select DD/MM or MM/DD and then press
to confirm.
• A confirmation tone is played.
6. Press
to return to standby mode.
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8.2 Alarm Settings
An alarm can be set on a handset, to sound at a set time only once or
repeated each day.
When an alarm is set, the alarm icon is shown on the handset display.
When the alarm time is reached, the handset will flash -ALARM- on the
display and sound an alarm for 1 minute, at the same volume setting as
the handset ringer. If the ringer is off, it will ring at volume setting 1.
When the alarm rings, you can press any key on the handset to stop the
ringing, even if the keylock is activated.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to CLOCK&ALARM and then press to
select.
3. Press / to ALARM and then press to select.
4. Press / to an alarm option.
OFF: Turn alarm off
ONCE: The alarm sounds once at the set time.
DAILY: The alarm sounds daily at the set time.
5. Press to select the option.
6. If ONCE or DAILY is selected, enter the hour and minute.
Press to select am, or press
in 12-hour format.
7. Press to confirm the alarm setting.
• A confirmation tone is played.
8. Press
to return to standby mode.
- to select pm if the time is
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8.2.1 Set the Alarm Tone
You can select from 3 alarm melodies.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to CLOCK&ALARM and then press to
select.
3. Press / to ALARM MELODY and then press to
select.
4. Press / to select the desired alarm tone (each tone
will sound as it is selected) and then press to confirm.
• A confirmation tone is played.
5. Press
to return to standby mode.
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9 PERSONAL SETTINGS
Your phone comes with a selection of settings that you can change to
personalise your phone to the way you like it to work.
9.1 Set the Ring Volume
You can set the handset ringer volume from Level 1 to Level 4 or turn the
ringer off.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press to
select.
3. Press / to RINGER&TONES and then press to
select.
Press again to select RING VOLUME.
4. Press / to select the desired setting (each volume
level will play as it is selected) and then press to confirm.
• A confirmation tone is played.
5. Press
Note: Press and hold to switch the ringer On and Off when the
handset is in standby mode. The ringer off icon displays on the screen
when ringer off feature is activated.
to return to standby mode.
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9.2 Set the Ring Tone
You can select from 10 ringer melodies for both internal and external calls.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press to
select.
3. Press / to RINGER&TONES and then press to
select.
4. Press / to RING TONE and then press to
select.
5. Press / to select the desired ringer melody from 1 to 10
(each melody will play as it is selected) and then press to confirm.
• A confirmation tone is played.
6. Press
9.3 Set the Key Tone
The handset emits a tone with each key press. You can choose to turn
this tone on or off. The default setting is ON.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press to
select.
3. Press / to RINGER&TONES and then press to
select.
4. Press / to KEY TONE and then press to select.
5. Press / to select ON or OFF and then press to
confirm.
• A confirmation tone is played.
to return to standby mode.
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6. Press to return to standby mode.
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9.4 Rename the Handset
You can personalise your handset by changing the name shown on the
handset in standby mode.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press .
3. Press to select HANDSET NAME.
• The current handset name is displayed.
4. Press to delete the letters one by one and enter the new
name (maximum 10 characters).
5. Press to confirm.
• A confirmation tone is played.
6. Press
9.5 Set the Display Language
You can change the display language on your handset. The default setting
is ENGLISH.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press to
select.
3. Press / to LANGUAGE and then press to
select.
4. Press / to select your preferred language and then
press
• A confirmation tone is played.
5. Press
Note: Once the display language is set, the handset will switch to display
in the selected language.
to return to standby mode.
to confirm.
to return to standby mode.
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9.6 Set Auto Hang-up
This function enables you to end a call automatically by simply placing
the handset back on the base unit (ECLIPSE Handset) or charging cradle
(ECLIPSE Handset). By default, the Auto Hang-up feature is ON, but it can
be turned off.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to HANDSET OPTS and then press to
select.
3. Press / to AUTO HANG-UP and then press to
select.
4. Press / to select ON or OFF and then press to
confirm.
• A confirmation tone is played.
5. Press
to return to standby mode.
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10 SETTINGS
10.1 Handset Registration
IMPORTANT: When you purchase your phone system, all handsets are
already pre-registered to your base, so you do not need to register them.
Handset registration is only necessary when you buy extra handsets or if
a handset has become faulty.
You can register up to four handsets to one base station, with each
handset’s number (1 to 4) shown on its display.
Note: Each handset can only be registered to one base.
You need to enter the Master PIN before you can register or deregister
handsets. The default Master PIN is 0000.
10.2 Register ECLIPSE Handset
- For a ECLIPSE Type Handset
1. Press and hold the key under the base unit for approximately 5 seconds.
• The message indicator on the base will flash for up to 1 minute,
while it is in registration mode.
2. On the handset, press .
3. Press / to SETTINGS and then press to select.
4. Press / to REGISTRATION and then press to
select.
5. Enter the Master PIN and then press to confirm.
Note: After entering the Master PIN on either the ECLIPSE Handset,
• WAITING flashes on the screen.
• A confirmation tone is played to indicate successful registration,
and the handset returns to standby mode, with its handset number
displayed.
• If no base is found with the entered PIN, error tones are played to
indicate failed registration and PLS REG H/S is displayed on the
screen. You will need to repeat from step 1 above.
• During steps 2-5, if no key is pressed on the handset within 10
seconds, the registration procedure will be aborted. If this happens,
repeat from step 1 above.
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10.3 Deregister your Handset
You can deregister the handset you are using, or any other handset
registered to the same base. The default Master PIN is 0000.
- Using Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to SETTINGS and then press to select.
3. Press / to DEREGISTER and then press to
select.
4. Enter the Master PIN and then press to confirm.
5. Press / to select the handset number you want to
deregister and then press to confirm, or press to cancel
the deregistration procedure.
Note: After confirming the handset you want to remove on either the
ECLIPSE Handset,
• A confirmation tone is played to indicate successful
deregistration.
• PLS REG H/S is displayed on the home screen of the
unregistered handset.
• During steps 1-5,
i
f no handset key is pressed within 10
seconds, the procedure will abort and the handset returns to
standby mode.
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10.4 Change the Master PIN
The Master PIN is used for registration/deregistration of handsets and
for accessing the answering machine remotely. The default Master PIN
number is 0000. The maximum length of the Master PIN is 8 digits.
Note: If you forget your PIN code, you can reset it to its default 0000
using a handset Reset.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to SETTINGS and then press to select.
3. Press to select CHANGE PIN.
4. Enter the current Master PIN and then press to confirm.
• The PIN will be shown as asterisks (*) on the screen as you
enter them.
5. Enter the new PIN and then press to confirm.
• A confirmation tone is played.
6. Press
to return to the home screen.
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10.5 Change the Recall Time
You may need to press (ECLIPSE Handset) to send a Flash signal
(also called Recall or Timed Break Recall) if you are connected to a PBX or
using certain network services. You should normally leave the Recall
Time at its default setting, Short (100ms), as this is the standard recall
required in the UK telephone network. However, it can be changed to
Medium (270ms) or Long (600ms) if your telephone is connected to a
PBX that requires a different recall time.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to SETTINGS and then press to select.
3. Press / to RECALL TIME and then press to
select.
4. Press / to select SHORT, MEDIUM or LONG and
then press
• A confirmation tone is played.
5. Press
to confirm.
to return to standby mode.
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10.6 Reset the Unit
You can reset your phone to its default settings with this feature.
Note: Upon reset, all your personal settings, call log and redial list entries
will be deleted and the phone will return to its default settings, including
the Master PIN. However, your phonebook will remain unchanged after
reset, and any recorded messages will remain unchanged, while all other
settings will be reset.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press / to SETTINGS and then press to select.
3. Press / to select RESET and then press to
select.
4. Press again to confirm.
• A confirmation tone is played and the unit is reset to its default
settings.
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11 ANSWERING MACHINE
Your phone includes a telephone answering machine that records
unanswered calls when it is on.
The answering machine can store up to 59 messages within the
maximum recording time of approximately 30 minutes and each message
can be up to 3 minutes long.
When the answering machine is on, calls are answered after the set RING
DELAY.
If you have selected RECORD MSGS (ECLIPSE Handset), then the caller
can leave you a message after hearing your announcement.
If you have selected ANSWER ONLY mode, the caller can only listen to
your announcement but cannot leave you a message.
If the answering machine memory is full, the answering machine LED
on the base flashes rapidly, the answering machine icon on the
ECLIPSE Handset flashes slowly, and the ANSWER ONLY
announcement will be played to new callers. You will have to delete
some messages before any new ones can be recorded.
11.1 Turning the Answering Machine On/Off
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANS. ON/OFF and then press to
select.
4. Press / to select ON or OFF and then press to
confirm.
• A confirmation tone is played.
5. Press
Note: If the answering machine is OFF and the Master PIN is still set at its
default 0000, the answering machine will not answer any incoming calls.
However, if the Master PIN has been changed and Remote Access is
activated, it will answer incoming calls after 14 rings to allow remote
access, and the ANSWER ONLY announcement will play. (See Remote
Access on page 59.)
to return to standby mode.
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11.2 Answer Mode
The phone comes with two pre-recorded announcements for the
respective answer modes: ANSWER ONLY and RECORD MSGS on the
ECLIPSE Handset.
By default, the answer mode is RECORD MSGS on the ECLIPSE Handset,
which allows a caller to leave a message on the answering machine after
hearing the announcement. This can be changed to ANSWER ONLY mode,
which does not allow callers to leave any messages on the answering
machine after hearing the announcement.
11.2.1 Set Answer Mode
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANSWER MODE and then press to
select.
4. Press / to select ANSWER ONLY or RECORD MSGS
and then press
• A confirmation tone is played.
5. Press
to return to standby mode.
to confirm.
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11.3 Answering Machine Settings
11.3.1 Set the Ring Delay
You can select the number of rings before the answering machine
answers a call and starts playing the announcement.
You can set the delay from 2 to 7 RINGS or TOLL SAVER on the ECLIPSE
Handset.
IMPORTANT: If your network voice messaging system (e.g. the 1571
service) is enabled, you must set your RING DELAY to less than 6 rings;
otherwise the network service will answer all your calls before the
answering machine of your telephone and prevent it from recording any
messages.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANS. SETTING and then press .
4. Press to select RING DELAY.
5. Press / to select 2 RINGS – 7 RINGS or TOLL SAVER
and then press to confirm.
• A confirmation tone is played.
6. Press
Note: If you select TOLL SAVER on the ECLIPSE Handset, the answering
machine will answer an incoming call on the fifth ring if you have no new
messages and on the third ring if you do.
When you call your answering machine to check messages, if it does not
answer on the third ring, then you can hang up immediately, knowing
that you have no new messages. This feature can save you the cost of a
long-distance call when you check your messages remotely.
to return to standby mode.
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11.3.2 Activate/Deactivate Remote Access
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANS. SETTING and then press to
select.
2. Press / to REMOTE ACC. and then press to
select.
3. Press / to select ACTIVATE or DEACTIVATE and then
press
• A confirmation tone is played.
4. Press
Note: Once the remote control access is activated, you can check the
messages on your answering machine when you are away from home, by
calling from another phone.
The Master PIN is used for accessing the answering machine remotely. If
your answering machine is off, you must change your Master PIN from its
default 0000 before you can use the remote access feature to turn on
your answering machine.
to confirm.
to return to standby mode.
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11.3.3 Change the Voice Language
You may be able to select a different language for the answering
machine’s pre- recorded announcements. The default setting is ENGLISH.
- On Your ECLIPSE Handset
1. From the home screen, press .
4. Press again to select ANS. SYSTEM.
5. Press / to ANS. SETTING and then press to
select.
2. Press / to LANGUAGE and then press to
select.
3. Press / to select your preferred language (if
available) and then press
• A confirmation tone is played.
4. Press
to return to standby mode.
to confirm.
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11.4 Message Playback
REPEAT
Repeat the currently playing message
NEXT
Play the next message
PREVIOUS
Play the previous message
DELETE
Delete the current message
When there are new messages on the answering machine, the tape icon
flashes on the handset screen.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press again to select PLAY.
• Your messages will automatically playback through the
handset’s speakerphone.
• The display will show the message number and the date and
time of the call.
• Press
earpiece of your handset.
4. During playback, press and then press / to
access the following options:
Note: To return to the screen showing the message number and
date/time, press .
5. Press
to listen to your messages privately through the
to return to standby mode.
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11.5 Delete All Messages
Note: Only old messages can be deleted. New messages must be played
before they can be deleted.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to select DELETE ALL and then press .
4. Press again to confirm.
• A confirmation tone is played.
5. Press
11.6 Announcement
When the answering system answers a call, the pre-recorded
announcement is played to the caller unless you have recorded your own
announcement.
The phone comes with two pre-recorded announcements for the
respective answer modes: ANSWER ONLY and RECORD MSGS on the
ECLIPSE Handset. By default, the answer mode is RECORD MSGS on the
ECLIPSE Handset, which allows a caller to leave a message on the
answering machine after hearing the announcement. This can be
changed to ANSWER ONLY mode, which does not allow callers to leave
any messages on the answering machine after hearing the
announcement.
to return to standby mode.
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11.6.1 Record a Personal Announcement
You can choose to replace the default announcement with your own
personal announcements.
Note: The maximum length of an announcement is 2 minutes.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANNOUNCEMENT and then press to
select.
4. Press / to select ANSWER ONLY or RECORD MSGS
and then press
5. Press / to RECORD ANNC and then press .
• A confirmation tone is played.
6. Speak into the handset to start recording your new announcement
and press
• A confirmation tone is played.
7. Press
to return to standby mode.
to confirm.
again to end the recording.
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11.6.2 Listen to an announcement
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press
4. Press / to select ANSWER ONLY or RECORD MSGS,
and then press to confirm.
5. Press to select PLAY.
• The announcement plays through the phone’s speaker.
• Press
6. Press to return to standby mode.
/ to
ANNOUNCEMENT
and then press to select.
F if you wish to listen to the announcement privately
over the earpiece.
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11.6.3 Delete a Personal Announcement
If you want to return to using the default announcement, simply delete
your personal announcement.
- On Your ECLIPSE Handset
1. From the home screen, press .
2. Press again to select ANS. SYSTEM.
3. Press / to ANNOUNCEMENT and then press to
select.
4. Press / to select ANSWER ONLY or RECORD MSGS
and then press to confirm.
5. Press / to DELETE and press to confirm.
• The default pre-recorded announcement plays through the
phone’s speaker.
• Press if you wish to listen to the announcement
privately over the earpiece.
6. Press
11.7 Remote Access
The phone lets you listen to the messages on your answering machine, or
otherwise operate your answering machine by calling in to your
answering machine from another touch-tone phone.
You need to enter a remote access code (same as your Master PIN) to
access your answering machine remotely.
The remote access code is used to prevent unauthorised access of your
answering machine.
Remote Access must be enabled if you want to use this feature.
(See on page 53.)
to return to standby mode.
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11.7.1 Access the Answering Machine Remotely
Keys
1
Repeat the previous message.
2
Playback messages / Repeat the current message.
3
Skip to the next message.
6
Delete the current message.
7
Turn on the answering machine in RECORD MSGS mode
8
Stop message playback.
9
Turn off the answering machine.
1. Dial your phone number from any touch-tone phone.
2. When your answering machine answers your call and starts playing
your announcement, press the # key immediately.
• The announcement will stop playing.
3. Enter your Remote Access Code (same as your Master PIN code) within 8
seconds using the numeric keypad on the touch-tone phone.
Note that the answering machine will drop the call if you do not
enter the Master PIN within 8 seconds.
4. If the code is accepted, you will hear a confirmation tone.
5. The answering machine will start to playback all the messages on
your answering machine, beginning with new messages, or if there
are no recorded messages you will hear four beeps.
6. Use the keypad on the touch-tone phone to carry out the following
operations:
(ECLIPSE Handset).
7. When you have finished listening to your messages, simply hang up
the phone to end.
Note:
If your answering machine is off but Remote Access is activated (See
on page 53 ), the answering machine will answer your call after 14 rings,
so that you can access it remotely, and the ANSWER ONLY
announcement will play.
If you enter an incorrect Remote Access Code, you will hear a triple-beep
error tone, and you will need to enter the code again. If you enter the
wrong Remote Code twice consecutively, the call will end automatically.
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iDECT ECLIPSE System
Remote operation
1. Using a tone-dialling phone, dial your home number.
2. While your announcement is playing, press
3. Key in your Remote Access Code. (Default value is 0000.)
For details on how to set a new code, see
Change the Master
Note: The # can be entered at any time after the announcement starts, and the
Remote Access Code should follow without any delay. If the Remote Access Code
is entered incorrectly twice consecutively, the call will end automatically.
4. Refer to the key operations on the reverse side of this card.
Note: If your answering machine is off, but with Remote Access activated (See
Activate/Deactivate Remote
PIN on page 47 of the User Guide.
Access on page 53 of the User Guide ) and Master
# key immediately.
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Keys
1
Repeat the previous message.
2
Playback messages / Repeat current message.
3
Skip to the next message.
6
Delete the current message.
7
Turn on the answering machine in RECORD MSGS
8
Stop message playback.
9
Turn off the answering machine.
mode (ECLIPSE handset).
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12 TROUBLESHOOTING
You have followed all the steps listed in the owner's manual to
install and set up your telephone.
Connectors are securely inserted into their sockets.
Mains power for the base unit is switched on at the socket.
The handset’s batteries are correctly and securely installed and are
sufficiently charged.
“I cannot make or answer calls”
If the handset’s display is blank, it may have been switched off.
Press and hold on the ECLIPSE Handset to switch it back on.
Check that the base unit’s mains power adapter is plugged in and
power is switched on. The base unit needs mains power for normal
operation of the phone – not just for charging the handset batteries.
Make sure that you are using the telephone line cable supplied with
your phone. Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it is low, put the
handset back on the base unit or charging cradle to recharge the
batteries.
Switch off the power at the mains socket, wait for a short while and
then switch it back on. This may solve the problem.
“I cannot make calls”
If the handset display shows KEYS LOCKED, press and hold to
unlock it before you make a call.
Only one handset (or the base unit) can be connected to an external
line at a time. If the handset display shows , the base is already
being used by either the answering machine or another handset.
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“When I press on the keys, nothing happens”
Make sure that the batteries are fitted in your handset. If the
Battery Level symbol on the display shows ‘low’, put your handset
back on the base unit or charging cradle to charge.
“When I key in a number, it appears on the display, but I cannot make
an external call”
Try a different position for the base unit – somewhere higher if
possible, or further away from other electrical equipment.
“The phone does not ring ”
Check that the base unit’s mains power adapter is plugged in and
power is switched on.
The base unit needs mains power for normal operation of the
phone – not just for charging the batteries.
Make sure that you are using the telephone line cable that was
supplied with your phone.
Make sure that the ringer volume settings are not set to off.
Increase the ringer volume settings. (See Set the Ring Volume on
page 40.)
“My call was cut off when I went out of range. Now I can’t use my
handset.”
Move the handset closer to the base unit before you try to make a
call again.
“There is interference and noise on the line”
Move the handset closer to the base unit, or to a different position.
Try moving the base unit away from other electrical equipment,
such as a television or a computer.
You’ll get the best reception if you place the base unit as high as
possible. For example, in a two-floor building, the upper floor is an
ideal place.
“I hear ‘beeps’ from my handset while I’m on a call”
You may be moving out of range of the base unit. Move closer or
your call may be cut off.
Check the Battery Level symbol on the display. If it’s low, recharge
the batteries.
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“The Caller Display feature isn’t working”
You need to subscribe to the Caller Line Identification service from
your network service provider.
The caller may have withheld their number by dialling 1831. Or they
may be calling from a network that does not transmit the caller’s
number (e.g. if they are making international calls.)
“When I try to make a call, I hear busy tone”
If you’re using a multi-handset system, check whether another
handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
Make sure you’re holding the earpiece correctly over your ear.
Adjust the volume using on the ECLIPSE Handset.
“I cannot store a phonebook entry”
The maximum number of 200 phonebook entries on your ECLIPSE
Handset has been reached. You must delete existing entries to make
space for new ones.
Intercom and transfer
“I can’t transfer a call”
Make sure that the other handset is in range of the base unit.
Make sure that you have entered the correct number for the other handset.
Batteries
“The handset’s battery cells are running low within an hour or two”
Before you first use the handset, you must leave it to charge on the
base unit or charging cradle for at least 15 hours.
You may need to replace the batteries.
Check the connection between the base unit and the mains power socket.
“I try to recharge the batteries but I still get a warning that they are
low”
You need to replace the batteries. Dispose of used batteries safely –
do not burn, immerse them in water, disassemble, or puncture the batteries.
Do not use non-rechargeable batteries in your handset – they may
explode, causing damage.
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Registration
“I am not able to register another handset”
The maximum number of 4 handsets has been reached. You will
need to unregister a handset in order to register a new one.
Answering Machine
“The Answering machine does not record messages”
Make sure that the answering machine is switched on.
Make sure that the Answer Mode is set to RECORD MSGS. (See Set
Answer Mode on page 51.)
The memory may be full. If so, you will need to delete some
messages.
“I cannot access my answering machine remotely”
Make sure that Remote Access is activated.
Make sure that you have entered the correct Remote Access PIN
(same as your Master PIN).
If the fault persists...
Disconnect all other instruments connected to the same line and try
to make a call.
Disconnect the base unit from the telephone line and plug a
different phone into the ECLIPSE telephone socket. Try making a call.
If this works, the line is OK.
If the call does not work, and you are using a two-way socket
adapter, remove it and plug a telephone directly into the socket.
If the call now works, the adapter may be faulty.
If you cannot make a call, the fault may be on the exchange line.
Contact the service provider.
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