xSeries 206
Type 8482 and 8487
Hardw are Maintenance Man ual and
Troubleshooting Guide
xSeries 206
Type 8482 and 8487
Hardw are Maintenance Manual and
Troubleshooting Guide
Notes
v Before using this information and the product it supports, read the general information in Appendix C, “Notices,” on page
141.
v The most recent version of this document is available at http://www.ibm.com/pc/support/.
16th Edition (April 2009)
© Copyright International Business Machines Corporation 2004, 2007.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
About this document
This document contains diagnostic information, a symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the IBM
Eserver™xSeries®206 Type 8482 and 8487 server.
Important: The field replaceable unit (FRU) procedures in this document are
intended for trained servicers who are familiar with IBM xSeries
products. Customer replacement units (CRUs) can be replaced by the
customer. See the parts listing in “System” on page 100 to determine if
the component being replaced is a CRU or a FRU. Before servicing an
IBM product, be sure to review “Safety information” on page 107.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
®
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
Online support
You can download the most current diagnostic, BIOS flash, and device-driver files
from http://www.ibm.com/pc/support/.
© Copyright IBM Corp. 2004, 2007 iii
iv xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Contents
About this document ......................iii
Important safety information ....................iii
Online support .........................iii
Chapter 1. Introduction......................1
Related documentation ......................1
Notices and statements used in this document..............2
Features and specifications .....................3
Server controls, LEDs, and power ..................4
Front view ..........................4
Rear view ..........................6
Server power features......................7
Chapter 2. Configuring the server .................9
Using the Configuration/Setup Utility program ..............9
Using the Adaptec HostRAID configuration programs ...........10
Using the Intel Gigabit Ethernet Utility program .............10
Using ServeRAID Manager ....................10
Using the Boot Menu program ...................11
Chapter 3. Diagnostics .....................13
General checkout ........................13
Diagnostic tools overview .....................15
Power-on self-test ........................15
POST beep codes ......................15
POST error messages .....................16
Diagnostic programs and error messages ...............16
Text messages ........................16
Downloading the diagnostic program ................17
Starting the diagnostic programs and viewing the test log ........17
Diagnostic error message tables .................18
Error charts ..........................18
Small computer system interface (SCSI) messages (some models) .....18
Diagnostic LEDs ........................19
Updating BIOS code .......................19
Recovering from a POST/BIOS update failure .............20
Erasing a lost or forgotten password (clearing CMOS memory) .......21
Power checkout ........................22
Chapter 4. Installing options ...................23
Installation guidelines ......................23
System reliability guidelines ...................23
Handling static-sensitive devices .................24
Major components of the xSeries 206 Type 8482 and 8487 server ......25
Removing the side cover .....................26
Removing the bezel .......................27
Removing and installing the support bracket ..............28
Installing a memory module ....................29
Installing a drive ........................31
Installing a drive in bay 2 or 4 ..................32
Replacing the CD-ROM drive in bay 2 ...............35
Replacing the diskette drive in bay 3 ................36
Installing a hot-swap SCSI hard disk drive in bay 5, 6, or 7 .......36
© Copyright IBM Corp. 2004, 2007 v
SCSI IDs for hot-swap hard disk drives ...............39
Installing a non-hot-swap SCSI hard disk drive in bay 4, 5, 6, or 7 .....39
Installing a simple-swap Serial ATA hard disk drive in bay 5, 6, or 7 ....41
Power and signal cables for internal drives .............43
Installing an adapter .......................44
Cabling an optional SCSI adapter ..................46
Installing a security rope clip ....................47
Replacing the battery ......................48
Completing the installation.....................50
Replacing the bezel ......................50
Replacing the side cover ....................50
Connecting the cables .....................50
Updating the server configuration .................51
Connecting external options ....................51
Installing the server in a rack....................52
Chapter 5. Input/output connectors ................53
Auxiliary-device (pointing-device) connector ..............54
Ethernet (RJ-45) connector ....................54
Keyboard connector .......................54
Parallel connector ........................54
Serial connectors ........................55
Ultra320 SCSI connector .....................55
Universal Serial Bus connectors ..................56
Video connector ........................57
Chapter 6. Field replaceable units .................59
Hard disk drive backplane .....................60
SCSI mini-PCI-X adapter .....................61
Rear fan ...........................62
Control panel assembly......................63
Front USB connector assembly ...................64
Power supply .........................65
Microprocessor and fan sink ....................67
System board .........................69
System-board option connectors .................69
System-board internal connectors .................70
System-board external connectors .................71
System-board LEDs ......................72
System-board switches and jumpers ................73
System board removal .....................73
Chapter 7. Symptom-to-FRU index .................77
Beep symptoms ........................78
No-beep symptoms .......................79
POST error codes........................80
Diagnostic error codes ......................83
System board LEDs .......................85
Error symptoms ........................86
Service processor error codes ...................92
ServeRAID error codes ......................92
POST (ISPR) error procedures ...................93
SCSI error codes ........................96
Undetermined problems .....................97
Problem determination tips ....................98
vi xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 8. Parts listing, Type 8482 and 8487 .............99
System ...........................100
Recovery CDs.........................102
Keyboard CRUs ........................102
Power cord CRUs .......................103
Appendix A. Getting help and technical assistance ..........105
Before you call ........................105
Using the documentation .....................105
Getting help and information from the World Wide Web .........106
Software service and support ...................106
Hardware service and support ...................106
Appendix B. Related service information ..............107
Safety information .......................107
General safety .......................107
Electrical safety .......................108
Safety inspection guide ....................109
Handling electrostatic discharge-sensitive devices ..........110
Grounding requirements ....................110
Safety notices (multilingual translations) ..............111
Appendix C. Notices ......................141
Edition notice .........................141
Trademarks..........................142
Important notes ........................142
Product recycling and disposal ..................143
Battery return program .....................143
Index ............................145
Contents vii
viii xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 1. Introduction
The IBM xSeries 206 Type 8482 and 8487 server is a high-performance system
based on IBM X-Architecture
environments that require superior microprocessor performance and improved
systems management as well as flexible memory and data management.
You can obtain up-to-date information about the server and other IBM server
products at http://www.ibm.com/eserver/xseries/.
Related documentation
This Hardware Maintenance Manual and Troubleshooting Guide is provided in
Portable Document Format (PDF). It contains information to help a user solve
problems or to provide helpful information to a service technician.
v User’s Guide
This document is in PDF on the IBM xSeries Documentation CD. It contains
general information about the server.
v Installation Guide
This printed document contains instructions for setting up the server and basic
instructions for installing some options.
v Option Installation Guide
This document is in PDF on the IBM xSeries Documentation CD. It contains
instructions for installing, removing, and connection optional devices that the
server supports.
v Safety Information
This document is in PDF on the IBM xSeries Documentation CD. It contains
translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the
corresponding statement in your language in the Safety Information document.
®
technologies. It is ideally suited for networking
Depending on the server model, additional documentation might be included on the
IBM xSeries Documentation CD.
The server might have features that are not described in the documentation that
was received with the server. The documentation might be updated occasionally to
include information about those features, or technical updates might be available to
provide additional information that is not included in the server documentation.
These updates are available from the IBM Web site at http://www.ibm.com/pc/
support/.
© Copyright IBM Corp. 2004, 2007 1
Notices and statements used in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM xSeries
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
2 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
You can use the Configuration/Setup Utility program in the server to determine the
specific type of microprocessor that is on the system board.
Table 1. Features and specifications
Microprocessor:
®
v Intel
v 1 MB Level-3 cache
v 800 MHz front-side bus (FSB)
Memory:
v Minimum: 256 MB
v Maximum: 4 GB
v Types: PC2700 and PC3200,
v Connectors: four dual inline memory
Drives: (depending on your model)
v Diskette: 1.44 MB (two mode)
v Hard disk drive: SATA or SCSI
v One of the following drives:
Expansion bays: (depending on your
model)
v Two 5.25-in. bays (one CD-ROM
v Two 3.5-in. removable-media drive
v Three 3.5-in. hard disk drive bays
PCI expansion slots:
v Two PCI-X 66 MHz/64-bit
v Three PCI 33 MHz/32-bit
Video controller: ATI 7000M video
controller with 16 MB SDRAM video
memory on the system board
Fans:
Two or three speed-controlled fans
Pentium 4 Processor
double-data-rate (DDR)
module (DIMM) connectors, two-way
interleaved
– CD-ROM: IDE
– CD-RW: IDE
– DVD-ROM: IDE
drive installed)
bays (one diskette drive installed)
with one the following types of drives:
– Open hot-swap bays
– Non-hot-swap bays with one hard
disk drive installed
– Serial ATA (SATA) bays with one
hard disk drive installed
Power supply: One 340 watt (90-240 V
ac)
Size:
v Height: 448 mm (17.25 in.)
v Depth: 483 mm (19 in.)
v Width: 265 mm (6.5 in.)
v Weight: 16.3 kg (36 lb) to 20.8 kg (45.8
lb) depending upon configuration
Integrated functions:
v Intel Ethernet controller on the system
board with RJ-45 Ethernet port
v Two serial ports
v One parallel port
v Dual port Serial ATA controller
v One internal Ultra320 SCSI port
(mini-PCI slot)
v Integrated RAID capability
v Four Universal Serial Bus (USB) v2.0
ports (two on front and two on rear)
v Keyboard port
v Mouse port
v ATA-100 single-channel IDE controller
v ATI 7000M video
– Compatible with SVGA and VGA
– 16 MB video memory
Diagnostic LEDs:
v Fans
v Memory
v Microprocessor
Acoustical noise emissions:
v Sound power, idling: 5.3 bel
v Sound power, operating: 5.5 bel
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 914 m (2998.0 ft)
– Server off: -40° to 60°C (-40° to 140°F)
Altitude: 0 to 2133 m (7000.0 ft)
v Humidity (operating and storage): 8% to
80%
Heat output:
Approximate heat output in British thermal
units (Btu) per hour
v Minimum configuration: 595 Btu/hour (175
watts)
v Maximum configuration: 765 Btu/hour (225
watts)
Electrical input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.20 kVA (all models)
– Maximum: 0.55 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of
optional features installed and the
power-management optional features in
use.
2. These levels were measured in controlled
acoustical environments according to the
procedures specified by the American
National Standards Institute (ANSI) S12.10
and ISO 7779 and are reported in
accordance with ISO 9296. Actual
sound-pressure levels in a given location
might exceed the average values stated
because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers
will operate.
Chapter 1. Introduction
3
Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Front view
The following illustration shows the controls and LEDs on the front of the server.
Ethernet link status LED
CD-eject
button
CD-ROM drive
activity LED
Diskette-eject
button
Diskette drive
activity LED
Hard disk drive
activity LED
Power-on
LED
Power-control
button
System error
LED
USB ports
CD-eject button
Press this button to release a CD from the CD-ROM drive.
CD-ROM drive activity LED
When this LED is lit, it indicates that the CD-ROM drive is in use.
Diskette-eject button
Press this button to release a diskette from the diskette drive.
Diskette drive activity LED
When this LED is lit, it indicates that the diskette drive is in use.
Hard disk drive activity LED
When this LED is flashing, it indicates that a hard disk drive is in use.
Hot-swap hard disk drive activity LED
On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the drive is in use.
4 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Ethernet transmit/receive activity LED
Hot-swap hard disk drive status LED
On some server models, each hot-swap hard disk drive has a status LED. If
the status LED for a drive is lit continuously, that individual drive is faulty.
When the drive is connected to an optional ServeRAID
flashing (one flash per second) status LED indicates that the drive is being
rebuilt. When the LED is flashing rapidly (three flashes per second), it
indicates that the controller is identifying the drive.
Power-on LED
When this LED is lit and not flashing, it indicates that the server is turned
on. When this LED is flashing, it indicates that the server is off and still
connected to an ac power source (standby mode).
Power-control button
Press this button to turn the server on and off manually.
System-error LED
When this LED is lit, it indicates that a system error has occurred. An LED
on the system board might also be lit to help isolate the error. See
“System-board LEDs” on page 72 for additional information.
USB ports
Connect a USB device to these connectors.
Ethernet link status LED
This LED is on the Ethernet connector on the back of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.
™
controller, a slowly
Ethernet transmit/receive activity LED
This LED is on the Ethernet connector. When this LED is lit, it indicates that
there is activity between the server and the network.
Chapter 1. Introduction 5
Rear view
The following illustration shows the connectors on the rear of the server.
Power cord
Mouse
Keyboard
Parallel
Serial 1
Video
USB 1
USB 2
Ethernet
Serial 2
2
1
Power-cord connector
Connect the power cord to this connector.
Mouse connector
Connect a mouse or other PS/2 device to this connector.
Keyboard connector
Connect a PS/2 keyboard to this connector.
Parallel connector
Connect a parallel device to this connector.
Serial 1 connector
Connect a 9-pin serial device to this connector.
Video connector
Connect a monitor to this connector.
USB 1 connector
Connect a USB device to this connector.
USB 2 connector
Connect a USB device to this connector.
Ethernet connector
Use this connector to connect the server to a network.
Serial 2 connector
Connect a 9-pin serial device to this connector.
If you have an optional Remote Supervisor Adapter II (system-management
adapter) installed in PCI-X slot 2, the server has additional connectors and LEDs.
See the Option Installation Guide for more information about these connectors and
LEDs. In addition, if you install the optional Remote Supervisor Adapter II, you must
disconnect the video cable from the system board and connect it to the optional
Remote Supervisor Adapter II.
6 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic is shut down; however, the server
can respond to remote requests to turn on the server. The power-on LED flashes to
indicate that the server is connected to an ac power source but is not turned on
(standby mode).
Turning on the server
Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button.
The server can also be turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If the server is connected to an Advanced System Management (ASM)
interconnect network that contains at least one server with an optional Remote
Supervisor Adapter II installed, the server can be turned on from the Remote
Supervisor Adapter II user interface.
v If the operating system supports the systems-management software for an
optional Remote Supervisor Adapter II, the systems-management software can
turn on the server.
v If the operating system supports the Wake on LAN
feature can turn on the server.
v If an optional Remote Supervisor Adapter II is installed in the server, the server
can be turned on from the Remote Supervisor Adapter II user interface.
®
feature, the Wake on LAN
Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system
resources depends on the operating system, the configuration of the server,
and the configured PCI options.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to remote requests to turn on the server. To remove all power from the
server, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See the operating-system documentation for information about shutting down the
operating system.
Chapter 1. Introduction 7
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if the operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if the operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If the server is connected to an Advanced System Management (ASM)
interconnect network that contains at least one system with an optional Remote
Supervisor Adapter II installed, the server can be turned off from the Remote
Supervisor Adapter II user interface.
v If an optional Remote Supervisor Adapter II is installed in the server, the server
can be turned off from the Remote Supervisor Adapter II user interface.
v If the Wake on LAN feature turned on the server, the Wake on LAN feature can
turn of the server.
v The server can turn itself off as an automatic response to a critical system
failure.
8 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 2. Configuring the server
Detailed information about configuring the server is in the IBM xSeries 206 User’s
Guide, on the IBM xSeries Documentation CD.
The latest information on these programs and the most recent device-driver files are
available at www.ibm.com/pc/support.
The following configuration programs can be used to customize the server
hardware:
v Configuration/Setup Utility program
This program is part of the basic input/output system (BIOS) code that comes
with the server. You can use this program to configure serial-port and
parallel-port assignments, change the drive startup sequence, set the date and
time, and set passwords. For information about how to start this utility, see
“Using the Configuration/Setup Utility program.”
v Adaptec HostRAID configuration programs
For more information about the Adaptec
the IBM xSeries 206 User’s Guide on the IBM xSeries Documentation CD.
v Intel Gigabit Ethernet Utility program
The Intel Gigabit Ethernet Utility is part of the BIOS code in the server. You can
use it to configure the network as a startable device, and you can customize
where the network startup option appears in the startup sequence. Enable the
Intel Gigabit Ethernet Utility from the Configuration/Setup Utility program.
v ServeRAID Manager
ServeRAID Manager can be used as an installed program or in startable-CD
mode. Detailed information about ServeRAID Manager is in the User’s Guide on
the IBM xSeries Documentation CD.
v Boot Menu program
The Boot Menu program can temporarily redefine the first startup device.
Detailed information about ServeRAID Manager is in the User’s Guide on the
IBM xSeries Documentation CD.
®
HostRAID™configuration programs, see
For more information about these programs, see “Configuring your server” in the
User’s Guide on the IBM xSeries Documentation CD.
Using the Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the BIOS code. You can use it to:
v Change interrupt request (IRQ) settings
v Change the startup drive sequence
v Configure serial-port assignments
v Enable USB keyboard and mouse support
v Resolve configuration conflicts
v Set the date and time
v Set passwords and security settings
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
© Copyright IBM Corp. 2004, 2007 9
2. When the message Press F1 for Configuration/Setup appears, press F1. If
an administrator password has been set, you must type the administrator
password to access the full Configuration/Setup Utility menu.
3. Follow the instructions on the screen.
For more information on using the Configuration/Setup Utility program, see the
User’s Guide on the IBM xSeries Documentation CD.
Using the Adaptec HostRAID configuration programs
Use the Adaptec RAID Configuration Utility programs and SCSISelect Utility (also
referred to as IBM ServeRAID-7e) to add RAID levels 0 and 1 functionality to the
integrated Serial ATA controller and the SCSI controller. Use these programs to:
v Configure a redundant array of independent disks (RAID) array
v View or change your RAID configuration and associated devices
Detailed information about using these programs is in the User’s Guide on the IBM
xSeries Documentation CD. Be sure to use these programs as described therein.
The latest information about these programs and the most recent device-driver files
are available at www.ibm.com/pc/support.
Using the Intel Gigabit Ethernet Utility program
The Intel Gigabit Ethernet Utility program is part of the BIOS code in the server. You
can use it to configure the network as a startable device, and you can customize
where the network startup option appears in the startup sequence.
Complete the following steps to enable the Intel Gigabit Ethernet Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears during startup,
press F1.
3. From the Configuration/Setup Utility main menu, select Devices and I/O Ports
and press Enter.
4. Select System Board Ethernet PXE/DHCP and use the Right Arrow (→) key to
set it to Enabled.
5. Select Save Settings and press Enter.
For more information about using the Gigabit Ethernet Utility program, see the
User’s Guide on the IBM xSeries Documentation CD.
Using ServeRAID Manager
Use the ServeRAID Manager program to:
v Configure arrays
v View your RAID configuration and associated devices
v Monitor operation of your RAID controllers
Detailed information about using these programs is in the User’s Guide on the IBM
xSeries Documentation CD. Be sure to use these programs as described therein.
The latest information about these programs and the most recent device-driver files
are available at www.ibm.com/pc/support.
10 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Using the Boot Menu program
The Boot Menu program is a built-in, menu-driven configuration utility program that
you can use to temporarily redefine the first startup device without changing
settings in the Configuration/Setup Utility program.
Complete the following steps to use the Boot Menu program to change the startup
sequence of your server:
1. Turn off the server.
2. Restart the server.
3. Press F12.
4. Select the startup device.
The next time the server is started, it returns to the startup sequence that is set in
the Configuration/Setup Utility program.
Chapter 2. Configuring the server 11
12 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 3. Diagnostics
This chapter provides basic troubleshooting information to help solve some common
problems that might occur with the server.
If you cannot locate and correct the problem using the information in this chapter,
see Appendix A, “Getting help and technical assistance,” on page 105 for more
information.
General checkout
Follow the checkout procedure for diagnosing hardware problems. Review the
following information before performing the checkout procedure:
v Read the safety information beginning at “Safety information” on page 107.
v The diagnostic programs are on the IBM Enhanced Diagnostics CD. These
programs are the primary method of testing the major components of the server:
the system board, Ethernet controller, video controller, RAM, keyboard, mouse
(pointing device), serial ports, hard disk drives, and parallel port. You can also
use them to test some external devices. If you are not sure whether a problem is
caused by the hardware or by the software, you can use the diagnostic programs
to confirm that the hardware is working correctly.
v When you run the diagnostic programs, a single problem might cause several
error messages. If you receive several error messages, correct the cause of the
first error message. The other error messages might not occur the next time you
run the diagnostic programs.
v Before running the diagnostic programs, you must determine whether the failing
server is part of a shared hard disk drive cluster (two or more servers sharing
external storage devices). If you suspect that it is part of a cluster, you can run
all diagnostic programs except the ones that test the storage unit (that is, a hard
disk drive in the storage unit) or the storage adapter that is attached to the
storage unit. The failing server might be part of a cluster if any of the following
conditions is true:
– The customer identifies the failing server as part of a cluster.
– One or more external storage units are attached to the failing server and at
least one of the attached storage units is also attached to another server or
unidentifiable device.
– One or more servers are located near the failing server.
v Important:
1. For servers that are part of a shared hard disk drive cluster, run one test at a
time. Do not run any suite of tests, such as “quick” or “normal” tests, because
this could enable the hard disk drive diagnostic tests.
2. If more than one error code is displayed, correct the first error. The other
error codes might not occur the next time you run the diagnostic programs.
3. If the server is suspended and a POST error code is displayed, see “POST
error codes” on page 80.
4. If the server is suspended and no error message is displayed, see “Error
symptoms” on page 86 and “Undetermined problems” on page 97.
5. For information about power-supply problems, see “Power checkout” on page
22.
6. For intermittent problems, check the error log; see “Diagnostic programs and
error messages” on page 16.
© Copyright IBM Corp. 2004, 2007 13
Note: The system-error log is available on the xSeries 206 server only when
the server contains an optional Remote Supervisor Adapter II.
Complete the following steps to perform the checkout procedure:
001 IS THE SERVER PART OF A CLUSTER?
YES. Schedule maintenance for the server. Shut down all servers related to
the cluster. Run the storage test.
NO. Go to step 002.
002 IF THE SERVER IS NOT PART OF A CLUSTER:
If the operating system is running, complete the following steps:
1. Check the system board for LEDs (see “Diagnostic LEDs” on page 19).
2. If the xSeries 206 server has an optional Remote Supervisor Adapter II,
check the service processor system-error logs:
a. If the system-error log indicates a damaged field replaceable unit
(FRU), replace the FRU, and run the diagnostic programs to confirm
that the problem has been solved.
b. If the system-error log does not indicate a damaged FRU, see “Error
symptoms” on page 86 and “Undetermined problems” on page 97.
If the operating system is not running, complete the following steps:
1. Check the system board for LEDs (see “Diagnostic LEDs” on page 19).
2. If the xSeries 206 server has an optional Remote Supervisor Adapter II,
check the service processor system-error logs:
a. If the system-error log indicates a damaged field replaceable unit
(FRU), replace the FRU, and run the diagnostic programs to confirm
that the problem has been solved.
b. If the error log does not indicate a damaged FRU, check the
operating-system event logs; if these logs do not specify a particular
error, go to step 3.
3. Turn off the server and all external devices.
4. Check all cables and power cords.
5. Set all display controls to the middle position.
6. Turn on all external devices.
7. Turn on the server.
8. Watch the screen and the serial port for POST errors, and record any
POST error messages that are displayed on the screen. If an error is
displayed, look up the first error (see “POST error codes” on page 80).
9. Run the diagnostic programs (see “Starting the diagnostic programs and
viewing the test log” on page 17).
003 DID THE DIAGNOSTIC PROGRAMS START ?
NO. Find the failure symptom in “Error symptoms” on page 86.
YES. Run the diagnostic programs (see “Starting the diagnostic programs
and viewing the test log” on page 17).
If you receive an error, see Chapter 7, “Symptom-to-FRU index,” on page
77.
If the diagnostics were completed successfully and you still suspect a
problem, see “Undetermined problems” on page 97.
If the server does not turn on, see “Error symptoms” on page 86.
14 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes and error messages
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “Power-on self-test”
for more information.
v Diagnostic programs
The diagnostic programs are stored on the IBM Enhanced Diagnostics CD.
These programs are the primary method of testing the major components of the
server. See “Diagnostic programs and error messages” on page 16 for more
information.
v Error charts
These charts list problem symptoms and steps to correct the problem. See “Error
charts” on page 18 for more information.
v Symptom-to-FRU index
This index lists problem symptoms and steps to correct each problem. See
Chapter 7, “Symptom-to-FRU index,” on page 77 for more information.
Power-on self-test
When you turn on the server, the power on self-test (POST) performs a series of
tests to check the operation of system components and some of the installed
options.
If POST finishes without detecting any problems, the first window of the operating
system opens or an application program appears.
If POST detects a problem, more than one beep might sound, and an error
message appears on the screen.
Notes:
1. If you have a user password set, you must type the password and press Enter,
2. A single problem might cause several error messages. When this occurs, work
POST beep codes
POST generates beep codes to indicate successful completion or the detection of a
problem.
v One short beep indicates the successful completion of POST.
v More than one beep indicates that POST detected a problem. For more
If POST detects a problem (more than one beep sounds), an error message
appears on the screen. See “Beep symptoms” on page 78 and “POST error codes”
on page 80 for more information.
when prompted, before the operating system will start.
to correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages usually will be resolved the
next time you run the test.
information, see “Beep symptoms” on page 78.
Chapter 3. Diagnostics 15
POST error messages
POST error messages can appear when a problem is detected during startup. For a
complete list of POST messages, see “POST error codes” on page 80.
Diagnostic programs and error messages
The system diagnostic programs are on the IBM Enhanced Diagnostics CD. These
programs are the primary method of testing the major components of the server.
An IBM Enhanced Diagnostics CD comes with the server. You can also download
the latest version of the diagnostic programs from http://www.ibm.com/pc/support/
(see “Downloading the diagnostic program” on page 17).
The IBM Enhanced Diagnostic programs isolate problems from the server hardware
and software. The programs run independently of the operating system and must
be run either from a CD or diskette.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing complex problems
indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
Text messages
Error codes that might be displayed are listed at “Diagnostic error codes” on page
83.
The diagnostic text message format is as follows:
result test_specific_string
where:
result is one of the following results:
Passed
This test was completed without any errors.
Failed
This test discovered an error.
User Aborted
You stopped the test before it was completed.
Not Applicable
You attempted to test a device that is not present in the server.
Aborted
The test could not proceed because of the server configuration.
Warning
A possible problem was reported during the test (for example, a
device that was to be tested is not installed).
test_specific_string
16 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
is an error code or other information about the error.
Downloading the diagnostic program
Complete the following steps to download the latest image of the IBM Enhanced
Diagnostics and create a startable Enhanced Diagnostics diskette or CD:
1. Go to http://www.ibm.com/pc/support/.
2. Download the diagnostics file for the server to a hard disk directory (not to a
diskette).
Note: If you intend to create a diagnostics CD, download the file with the
extension .iso.
3. Go to a DOS prompt, and change to the directory where the file was
downloaded.
4. If you are creating a diagnostics diskette, complete the following steps:
a. Insert a blank high-density diskette into the diskette drive.
b. Type filename a: (where filename is the name of the file you downloaded
from the Web), and press Enter.
The downloaded file is self-extracting when copied to the diskette. When the
copy is completed, you have a startable or bootable IBM Enhanced Diagnostics
diskette.
5. If you are creating a diagnostics CD, use a blank CD in conjunction with the
software you generally use to create a startable or bootable CD.
Starting the diagnostic programs and viewing the test log
The IBM Enhanced Diagnostic programs isolate problems from the server hardware
and software. The programs run independently of the operating system and must
be run either from a CD or diskette. This method of testing is generally used when
other methods are not accessible or have not been successful in isolating a
problem suspected to be hardware related.
The test log records data about system failures and other pertinent information. The
following sections describe the diagnostic procedure for the diagnostics CD and the
diagnostics diskette.
Note: The system-error log is available on the xSeries 206 server only when the
server has an optional Remote Supervisor Adapter II.
Using the diagnostics CD
To start the IBM Enhanced Diagnostics using the CD, complete the following steps:
1. Turn off the server and any peripheral devices.
2. Turn on all attached devices; then, turn on the server.
3. When you see Press F1 For Configuration/Setup, press the F1 key.
4. When the Configuration/Setup Utility menu appears, select Start Options.
5. From the Start Options menu, select Startup Sequence.
6. Note the device that is selected as the first startup device. Later, you must
restore this setting.
7. Select CD-ROM as the first startup device.
8. Press Esc two times to return to the Configuration/Setup Utility menu.
9. Insert the IBM Enhanced Diagnostics CD in the CD-ROM drive.
10. Select Save & Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Chapter 3. Diagnostics 17
11. When the tests are completed, view the test log by selecting Utility from the
top of the screen. You can save the test log to a file on a diskette or to the
hard disk.
Important: When you finish running the diagnostics and utilities, remove the
CD from the CD-ROM drive and turn off the server. You must
restore the first startup device to the original setting. Use steps 2
on page 17 through 8 on page 17 of this procedure to do this.
The test-log data is maintained only while the diagnostic programs are active.
When you exit from the diagnostic programs, the test log is cleared. Save the
test log to a file on a diskette or to the hard disk if you want to refer to it later.
Using the diagnostic diskette
Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1. Turn off the server and any peripheral devices.
2. Insert the IBM Enhanced Diagnostics diskette into the external USB diskette
drive.
3. Turn on all attached devices; then, turn on the server.
4. Follow the instructions on the screen.
5. When the tests are completed, view the test log by selecting Utility from the top
of the screen. You can save the test log to a file on a diskette or to the hard
disk.
The test-log data is maintained only while the diagnostic programs are active.
When you exit from the diagnostic programs, the test log is cleared. Save the
test log to a file on a diskette or to the hard disk if you want to refer to it later.
6. When you have completed the diagnostics procedure, remove the diagnostic
diskette from the diskette drive before restarting the server.
If the hardware passes the Enhanced Diagnostics but the problem persists during
normal server operations, a software error might be the cause. If you suspect a
software problem, refer to the information that comes with the software package.
Diagnostic error message tables
For descriptions of the error messages that might appear when you run the
diagnostic programs, see “Diagnostic error codes” on page 83.
Note: Depending on the configuration, some of the error messages might not
appear when you run the diagnostic programs.
Error charts
Use the error charts to find solutions to problems that have definite symptoms (see
“Error symptoms” on page 86).
Small computer system interface (SCSI) messages (some models)
If the server has an Ultra320 SCSI adapter and you receive a SCSI error message,
see “SCSI error codes” on page 96.
Note: If the server does not have a SCSI hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
18 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Diagnostic LEDs
The system board has diagnostic LEDs for microprocessors, fans, and memory that
will help to locate the source of an error. Run the diagnostic programs (see “Starting
the diagnostic programs and viewing the test log” on page 17) to find out the cause
of the error.
DIMM 3 error LED
DIMM 2 error LED
DIMM 4 error LED
Microprocessor
fan error LED
System fan 2
error LED
System fan 1
error LED
Standby power
LED
DIMM 1 error LED
Each LED labeled as an “error” LED in the illustration above is lit to indicate a
problem with a specific component. After a problem is corrected, its LED will not be
lit the next time the server is restarted; if the problem remains, the LED will be lit
again.
Note: It is normal for the standby power LED to be lit when the server is connected
to ac power, regardless of whether the server is on or off. When the server is
connected to ac power and the LED is not lit, it indicates a power problem.
For information about correcting errors indicated by these LEDs, see “System board
LEDs” on page 85.
Updating BIOS code
You can update the BIOS code by using the diskette drive or by using a Linux or
Windows®update package (if available).
The most current level of BIOS code for the server is available at
http://www.ibm.com/pc/support/. You can update the BIOS code for the server
through one of the following methods:
v Downloading the latest BIOS code from the IBM Web site, creating an update
diskette, and using the diskette drive to install the BIOS code.
v Installing an update package for the Linux or Microsoft
system, if available.
®
Windows operating
Chapter 3. Diagnostics 19
Recovering from a POST/BIOS update failure
If power to the server is interrupted while POST/BIOS code is being updated (flash
update), the server might not restart correctly or might not display video (no video).
If this happens, complete the following steps to recover:
1. Review the safety information beginning at “Safety information” on page 107
and “Handling static-sensitive devices” on page 24.
2. Turn off the server and all attached devices.
3. Disconnect the power cord and all external cables.
4. Remove the side cover and support bracket (see “Removing the side cover” on
page 26 and “Removing and installing the support bracket” on page 28).
5. Locate the boot block recovery jumper (JP1) on the system board, removing
any adapters that impede access to the jumper. The following illustration
shows the location of the jumper on the system board.
CMOS jumper (JP2)
6. Remove the boot block recovery jumper from pins 1 and 2.
7. Replace any adapters that were removed; then, replace the support bracket
and replace the side cover (see “Removing and installing the support bracket”
on page 28 and “Replacing the side cover” on page 50).
8. Connect the server to a power source, keyboard, monitor, and mouse.
9. Insert the POST/BIOS update (flash) diskette into the diskette drive. You can
download a file to create this diskette from http://www.ibm.com/pc/support/.
10. Turn on the server and the monitor.
11. After the update session is completed, turn off the server and monitor.
12. Remove the diskette from the diskette drive.
13. Disconnect all power cords and external cables; then, remove the server cover.
14. Return the boot block recovery jumper to pins 1 and 2.
15. Reinstall the server cover; then, reconnect all external cables and power cords
and turn on the peripheral devices.
16. Turn on the server to restart the operating system.
20 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Boot block
jumper (JP1)
Erasing a lost or forgotten password (clearing CMOS memory)
This section applies to lost or forgotten passwords. For more information about lost
or forgotten passwords, see the User’s Guide.
Complete the following steps to set the CMOS recovery jumper and erase a
forgotten password:
1. Review the safety information beginning at “Safety information” on page 107
and “Handling static-sensitive devices” on page 24.
2. Turn off the server and all attached devices.
3. Disconnect the power cord.
4. Remove the side cover and support bracket (see “Removing the side cover” on
page 26 and “Removing and installing the support bracket” on page 28).
5. Locate the CMOS recovery jumper (JP2) on the system board, removing any
adapters that impede access to the jumper. The illustration in “Recovering from
a POST/BIOS update failure” on page 20 shows the location of the jumper on
the system board.
6. Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3.
7. Wait 60 seconds; then, return the CMOS recovery jumper to pins 1 and 2
8. Replace any adapters that were removed; then, replace the support bracket
and replace the side cover (see “Removing and installing the support bracket”
on page 28 and “Replacing the side cover” on page 50).
You can now start the server one time without having to use the user
password, and use the Configuration/Setup Utility program to either delete the
old password or set a new user password. If you do not change or delete the
password, the next time you start the server, the original user password will be
reinstated.
9. Connect the server to a power source, keyboard, monitor, and mouse.
10. Turn on the server. The Configuration/Setup Utility program starts.
11. Follow the instructions to erase the existing password or create a new
password.
12. Select Save Settings and press Enter.
Chapter 3. Diagnostics 21
Power checkout
Power problems can be difficult to solve. For example, a short circuit can exist
anywhere on any of the power-distribution buses. Usually, a short circuit will cause
the power subsystem to shut down because of an overcurrent condition.
A general procedure for troubleshooting power problems is as follows:
1. Turn off the server, and disconnect all ac power cords.
2. Check for loose cables in the power subsystem. Also check for short circuits, for
example, if there is a loose screw causing a short circuit on a circuit board.
3. Remove adapters and disconnect the cables and power connectors to all
internal and external devices until the server is at the minimum configuration
required to start the server (see “Minimum operating requirements” on page 97).
4. Reconnect all ac power cords and turn on the server. If the server starts
successfully, replace adapters and devices one at a time until the problem is
isolated. If the server does not start from the minimal configuration, replace
FRUs of the minimal configuration one at a time until the problem is isolated.
To use this method, you must know the minimum configuration that is required for
the server to start (see page 97).
22 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 4. Installing options
This chapter provides detailed instructions for adding hardware options to the
server.
Installation guidelines
Before you begin installing options in the server, read the following information:
v Review the safety information beginning at “Safety information” on page 107 and
the guidelines in “Handling static-sensitive devices” on page 24. This information
will help you work safely with the server and options.
v When you need to access the inside of the server to install options, you might
find it easier to lay the server on its side.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices that you will connect to the
server.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not need to turn off the server to install or replace hot-swap drives, or
hot-plug Universal Serial Bus (USB) devices.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing and installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v For a list of supported options for the server, go to http://www.ibm.com/pc/us/
compat/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
When installing the server in a rack, make sure that space is available around
the server to enable the server cooling system to work properly. See the
documentation that comes with the rack for additional information.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of its removal.
© Copyright IBM Corp. 2004, 2007 23
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including the server.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
24 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Major components of the xSeries 206 Type 8482 and 8487 server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Rear adapterretaining bracket
EMC shields
Filler
panels
Cover
Drive cage
Front adaptersupport bracket
System board
Bezel
Door hatch
Chapter 4. Installing options 25
Removing the side cover
Complete the following steps to remove the server side cover:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and all attached devices (see “Turning on the server” on
page 7); then, disconnect all power cords and external cables.
3. Lay the server on its side.
4. Unlock the side cover; then, pull the cover-release latch away from the server,
and push the cover toward the rear of the server. Lift the side cover off the
server and set it aside.
To replace the side cover, see “Replacing the side cover” on page 50.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (more than 30 minutes)
with the cover removed might damage server components.
26 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Cover-release
latch
Key lock
Removing the bezel
When working with some devices, such as additional optical drives, you must first
remove the bezel to access the device.
Complete the following steps to remove the bezel:
1. Unlock the side-cover lock.
2. Remove the side cover (see “Removing the side cover” on page 26).
3. Locate the bezel-release lever; then, press the bezel-release lever toward the
front of the server.
4. Pull the top of the bezel away from the chassis; then, push the bezel down to
disengage the bottom tabs.
5. Remove the bezel from the server and store the bezel in a safe place.
For instructions for replacing the bezel, see “Replacing the bezel” on page 50.
Chapter 4. Installing options 27
Removing and installing the support bracket
When working with some devices, such as hard disk drives, adapters, and memory
modules, you must first remove the support bracket to access the device.
Complete the following steps to remove the support bracket:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Remove the side cover (“Removing the side cover” on page 26).
3. Pull out on the rear end of the support bracket at a 45° angle.
4. Disengage the front end of the support bracket from the server and set the
bracket aside.
To reinstall the support bracket, reverse the previous steps.
28 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when installing
DIMMs:
v The server supports industry-standard PC2700 and PC3200 double-data-rate
(DDR) dual inline memory modules (DIMMs).
v The system board contains four DIMM connectors and supports two-way memory
interleaving.
v The DIMM options available for the server are 256 MB, 512 MB, and 1 GB. The
server supports a minimum of 256 MB and a maximum of 4 GB of system
memory.
v The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. The BIOS will display the total amount of installed memory and the
amount of configured memory.
v The server comes with one 256 MB or 512 MB DIMM installed in the DIMM 1
memory connector. If the server has one DIMM installed, when you install an
additional DIMM, it must be installed in the DIMM 3 memory connector, and it
must be the same size, speed, type, and technology as the DIMM that you
installed in the DIMM 1 memory connector. You can mix compatible DIMMs from
various manufacturers. When one DIMM is installed, the server runs as a
single-channel server. When you add a DIMM in DIMM 3 memory connector, the
server becomes a dual-channel server.
v DIMMs must be installed in matched pairs. The first pair of DIMMs you install in
DIMM 1 and DIMM 3 memory connectors must be the same size, speed, type,
and technology. You can mix compatible DIMMs from various manufacturers. If
you install a second pair of DIMMs in DIMM 2 and DIMM 4 memory connectors,
they do not have to be the same size, speed, type, and technology as the
DIMMs installed in the DIMM 1 and DIMM 3 memory connectors. However, the
size, speed, type, and technology of the DIMMs you install in DIMM 2 and DIMM
4 memory connectors must match each other.
Note: Installing a third DIMM without installing a fourth DIMM to make a pair is
not supported.
v Install only 2.5 V, 184-pin, double-data-rate (DDR), PC2700 or PC3200,
unbuffered synchronous dynamic random-access memory (SDRAM) with error
correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest
PC2700 and PC3200 SDRAM unbuffered DIMM specification. For a list of
supported options for the server, go to http://www.ibm.com/us/compat/; then,
select your country and navigate to the list of options for the server.
v When you restart the server after adding or removing a DIMM, the server
displays a message that the memory configuration has changed.
Complete the following steps to install a DIMM:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices, and disconnect the power cords
and all external cables.
3. Remove the side cover (see “Removing the side cover” on page 26).
4. Remove the support bracket (see “Removing and installing the support
bracket” on page 28).
Chapter 4. Installing options 29
5. Locate the DIMM connectors on the system board. Determine the connectors
into which you will install the DIMMs. Install the DIMMs in the sequence shown
in the following table.
Memory installation sequence
DIMMs Slots
1 DIMM 1
2 DIMMs 1, 3
3 DIMMs Not supported
4 DIMMs 1, 2, 3, 4
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
6. Open the retaining clips and, if necessary, remove any existing DIMM.
7. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server. Then, remove the new DIMM from the package.
8. Turn the DIMM so that the DIMM keys align correctly with the slot.
9. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at the ends of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the
DIMM is firmly seated in the connector. If there is a gap between the DIMM
and the retaining clips, the DIMM has not been correctly installed. Open the
retaining clips, remove the DIMM, and then reinsert it.
DIMM 4
DIMM 3
DIMM 2
DIMM 1
30 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
10. If you have other options to install or remove, do so now; otherwise, replace
Installing a drive
Depending on the server model, one or more of the following drives might be
installed in the server:
v Diskette
v Hard disk drive
v CD-ROM, CD-RW, or DVD/CD-RW combo
For information on replacing a CD-ROM drive or diskette drive, see “Replacing the
CD-ROM drive in bay 2” on page 35 and “Replacing the diskette drive in bay 3” on
page 36.
Some hot-swap models come with an IDE CD-ROM drive in bay 1, a 3.5-in., 1.44
MB diskette drive in bay 3, and three hot-swap hard disk drive bays.
Some non-hot-swap models come with an IDE CD-ROM drive in bay 1, a 3.5-in.,
1.44 MB diskette drive in bay 3, and a SCSI hard disk drive in bay 7.
Some simple-swap Serial ATA models come with an IDE CD-ROM drive in bay 1, a
3.5-in., 1.44 MB diskette drive in bay 3, and a simple-swap Serial ATA hard disk
drive in bay 7.
the support bracket (see “Removing and installing the support bracket” on
page 28) and go to “Completing the installation” on page 50.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Door hatchRecess area
Chapter 4. Installing options 31
The following notes describe the types of drives that the server supports and other
information that you must consider when installing a hard disk drive:
v Read the safety information beginning at “Safety information” on page 107,
“Installation guidelines” on page 23, and the documentation that comes with the
drive.
v Make sure that you have all the cables and other equipment specified in the
documentation that comes with the drive.
v Select the bay in which you want to install the drive.
v Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
v Diskette drives, tape drives, CD-ROM, CD-RW, and DVD drives are examples of
removable-media drives. You can install removable-media drives in bays 1, 2, 3,
and 4 only.
v The integrated IDE controller in the server supports the connection of up to two
IDE devices.
v You can install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive,
such as a tape backup drive, CD-RW, or DVD drive, in bay 2.
v The server supports only one diskette drive.
v To install a 3.5-in. drive in a 5.25-in. bay, you must use the 5.25-in. conversion
kit, available separately.
v The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI slots covered or occupied. When you install
a drive or PCI adapter, save the EMC shield and filler panel from the bay or the
PCI adapter slot cover in the event you later remove the option.
v For a complete list of supported options for the server, go to
http://www.ibm.com/pc/support/.
Installing a drive in bay 2 or 4
This section describes how to install a drive in bay 2 or bay 4.
Note: A second IDE device which is intended to be cabled to the CD-ROM drive in
bay 1 can be installed only in bay 2.
Complete the following steps to install a drive in bay 2 or 4:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Remove the side cover (see “Removing the side cover” on page 26).
4. Remove the support bracket (see “Removing and installing the support
bracket” on page 28).
5. Remove the bezel (see “Removing the bezel” on page 27).
6. Use a screwdriver to pry the filler panel and EMC shield away from the server.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
32 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note
the following:
Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Chapter 4. Installing options 33
Drive clip
EMC shield
Filler panel
7. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
8. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
Note: You might find it easier to install the new drive from the front, and then
attach the cables.
9. Remove the clip from the side of the drive cage of bays 1 and 2. Slide the clip
to the left to remove it from the drive cage; then, snap the clip into the screw
holes on the side of the drive (the blue side of the clip should be facing
outward).
10. If you are installing a 5.25-in. drive in bay 2, push the drive into the bay. If you
are installing a 3.5-in. drive in bay 2, you must attach the 5.25-in. conversion
kit, available separately, to the 3.5-in. drive.
Note: Only a 3.5-in. device can be installed in bay 4.
11. Determine whether the drive is an IDE or SCSI device; then, connect one end
of the applicable signal cable into the back of the drive and make sure that the
other end of this cable is connected into the applicable IDE or SCSI connector
on the system board.
12. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and memory.
13. If you have another drive to install or remove, do so now.
14. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
34 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
15. If you have other options to install or remove, do so now; otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 28), replace the bezel (see “Replacing the bezel” on page 50), and then
go to “Completing the installation” on page 50.
Replacing the CD-ROM drive in bay 2
Complete the following steps to remove a CD-ROM drive:
1. Read “Installation guidelines” on page 23, “Handling static-sensitive devices” on
page 24, and the safety information beginning at “Safety information” on page
107.
2. Turn off the server and all attached devices.
3. Disconnect all power cords; then, disconnect all external cables.
4. Remove the cover (see “Removing the side cover” on page 26).
5. Disconnect the CD-ROM drive connectors and cables.
Note: The illustrations in this document might differ slightly from your hardware.
Drive clip
6. Press the blue latch in the direction of the arrow to release the drive; then, while
pressing the latch, grasp the CD-ROM drive from the front and pull it through
the aperture in the front of the server.
7. Remove the clip from the side of the CD-ROM drive and snap it into the screw
holes on the side of the new CD-ROM drive, making sure that the blue side of
the clip is facing outward and the arrow on the clip is pointing toward the front
of the drive.
To install the CD-ROM drive, reverse the previous steps.
Note: If you are installing a new CD-ROM drive, read the instructions that come
with the drive and verify whether any switches or jumpers need to be set on
the drive, and whether a SCSI ID needs to be set.
Chapter 4. Installing options 35
Replacing the diskette drive in bay 3
Complete the following steps to replace a diskette drive:
1. Read “Installation guidelines” on page 23, “Handling static-sensitive devices” on
page 24, and the safety information beginning at “Safety information” on page
107.
2. Turn off the server and all attached devices.
3. Disconnect all power cords; then, disconnect all external cables.
4. Remove the cover (see“Removing the side cover” on page 26).
5. Disconnect the diskette drive connectors and cables.
Note: The illustrations in this document might differ slightly from your hardware.
Drive clip
6. Press on the blue latch in the direction of the arrow to release the drive; then,
while pressing the latch, grasp the diskette drive from the front and pull it
through the aperture in the front of the server.
7. Remove the clip from the side of the diskette drive and snap it into the screw
holes on the side of the new diskette drive, making sure that the blue side of
the clip is facing outward and the arrow on the clip is pointing toward the front
of the drive.
To install the diskette drive, reverse the previous steps.
Installing a hot-swap SCSI hard disk drive in bay 5, 6, or 7
Some server models come with hot-swap hard disk drives. Before you install a
hot-swap hard disk drive, read the following information:
v Inspect the drive tray for signs of damage.
v Make sure that the drive is correctly installed in the tray.
v To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each drive bay.
v All hot-swap drives being used in the server must have the same speed rating;
mixing speed ratings will cause all drives to operate at the speed of the slowest
drive.
36 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
v You do not have to turn off the server to install hot-swap drives in the hot-swap
drive bays; however, you may need to restart the server so that the hot-swap
drive will be recognized and reconfigured.
v Install hot-swap hard disk drives in this sequence: bay 7, bay 6, and bay 5.
v If the server has an optional RAID adapter, see the documentation that comes
with the adapter for instructions for installing a hard disk drive.
v Each hot-swap drive has two LEDs: the hard disk drive activity LED and the hard
disk drive status LED. When the green hard disk drive activity LED is flashing, it
indicates that the controller is accessing the hard disk drive. When the amber
hard disk drive status LED is lit continuously, it indicates that the drive is faulty
and must be replaced.
The server hot-swap bays are connected to a hard disk drive backplane. This
backplane is the printed circuit board behind the bay. The backplane controls the
SCSI IDs for the hot-swap drives.
The following illustration shows the location of the components on the
hot-swap-drive backplane as seen from the front of the server drive cage.
Hard disk
drive activity
LED (green)
Hard disk
drive status
LED (amber)
SCSI hot-swap
hard disk drive
connector
The following illustration shows the rear connectors on the hot-swap-drive
backplane as seen from the rear of the server drive cage.
SCSI cable
connector
SCSI power
cable connector
2
I C cable
connector
Chapter 4. Installing options 37
Complete the following steps to install a hot-swap hard disk drive:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
Note: If the server is configured for RAID operation, the installed drive may not
be recognized and reconfigured by RAID until the server is turned off and
turned back on.
3. Unlock the side cover.
4. Slide the drive-bay lock bar to the left to access the drive bays.
5. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
6. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
7. Install the hard disk drive in the hot-swap bay:
a. Make sure that the tray handle is open (that is, perpendicular to the drive).
b. Align the drive assembly with the guide rails in the bay.
c. Gently slide the drive assembly into the drive bay until the drive stops.
Filler panel
Drive tray
assembly
Drive tray handle
Drive bay
lock-bar
(in open position)
d. Push the tray handle to the closed (locked) position.
Note: If your server is configured for RAID operation using an optional
ServeRAID controller, you might have to reconfigure your disk arrays
after installing hard disk drives. See the ServeRAID documentation on
the IBM ServeRAID Support CD for additional information about RAID
operation and complete instructions for using ServeRAID Manager.
8. If you are installing additional hot-swap hard disk drives, do so now.
38 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
9. If you have other options to install or remove, do so now; otherwise go to
“Completing the installation” on page 50.
After turning on the server, check the hard disk drive status indicator to make sure
that the hard disk drive is operating correctly. If the amber hard disk drive status
LED for a drive is lit continuously, it indicates that the drive is faulty and must be
replaced. If the green hard disk drive activity LED is flashing, it indicates that the
drive is being accessed.
SCSI IDs for hot-swap hard disk drives
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. The SCSI ID for each hot-swap hard disk drive is printed on the hot-swap
lock bar. The following table lists the SCSI IDs for the hard disk drives and
backplane that are connected to one channel in hot-swap hard disk drive models. In
the typical configuration, the standard hard disk drives and backplane are
connected to channel A.
Device SCSI ID
AIC 7901 controller (mini-PCI-X slot) 7
Hot-swap backplane 9
Drive bay 7 12
Drive bay 6 13
Drive bay 5 14
Installing a non-hot-swap SCSI hard disk drive in bay 4, 5, 6, or 7
Some server models come with non-hot-swap SCSI hard disk drives. Before you
install a non-hot-swap SCSI hard disk drive, read the following information:
v Read the documentation that comes with the drive for cabling instructions.
v Route the cable before you install the drive. Do not block the airflow from the
fans.
v You can install up to four non-hot-swap SCSI hard disk drives in the server.
v Install non-hot-swap SCSI hard disk drives in this sequence: bay 7, bay 6, bay 5,
and bay 4. See “Installing a drive in bay 2 or 4” on page 32 for information on
how to install a hard disk drive in bay 4.
Complete the following steps to install a non-hot-swap SCSI hard disk drive:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Unlock and remove the side cover (see “Removing the side cover” on page
26).
4. Remove the support bracket (see “Removing and installing the support
bracket” on page 28).
5. Grasp the recessed area on the door hatch and rotate the door hatch outward
until it disengages from the server.
Chapter 4. Installing options 39
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Door hatchRecess area
6. Remove the empty drive tray from the drive bay in which you want to install
the drive.
7. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
8. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
40 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
9. Attach the hard disk drive to the drive tray with the four screws that are
attached to the drive tray (use the plastic pins on the drive tray to help line up
the drive with the drive tray screw holes).
10. Align the drive assembly with the guide rails in the bay (the connector end of
the drive goes in first).
11. Gently slide the drive assembly into the drive bay as far as it will go.
12. Connect one end of the SCSI signal cable into the back of the drive and make
sure that the other end of this cable is connected into the SCSI connector on
the system board. See “Power and signal cables for internal drives” on page
43 for additional information about cabling drives and “System-board internal
connectors” on page 70 for the location of the SCSI connectors on the system
board. If there are open connectors on the cables connecting existing SCSI
drives, you can use these cables to connect the new drive.
13. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and memory.
14. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
15. If you have other options to install or remove, do so now. Otherwise, close the
door hatch, close the drive-bay lock bar, replace the support bracket (see
“Removing and installing the support bracket” on page 28), and replace the
side cover (see “Replacing the side cover” on page 50); then, go to
“Completing the installation” on page 50.
Installing a simple-swap Serial ATA hard disk drive in bay 5, 6, or 7
Some server models come with simple-swap Serial ATA (SATA) hard disk drives,
which are easily accessible from the front of the server. Before you install a
simple-swap SATA hard disk drive, read the following information:
v Read the documentation that comes with the drive for cabling instructions.
v Route the cable before you install fixed drives. Do not block the airflow from the
fans.
v You can install two simple-swap SATA hard disk drives in the server.
Chapter 4. Installing options 41
Note: You can install a third and fourth SATA drive if you install an optional
ServeRAID 7t S-ATA controller in the server. The optional ServeRAID 7t
S-ATA controller comes with two cables that you can use to cable the third
and fourth SATA drives. In addition, if you install the optional ServeRAID
7t S-ATA controller to add a third and fourth drive, all four SATA drives
must then be connected to the ServeRAID 7t S-ATA controller instead of
the system board. See the optional ServeRAID 7t S-ATA controller
documentation for cabling instructions.
v Install simple-swap SATA hard disk drives in this sequence: bay 7, bay 6, bay 5,
and bay 4.
v Bays 5, 6, and 7 are simple-swap bays and do not require cabling. Bay 4 is a
non-hot-swap drive bay and requires cabling as you would normally cable a
non-hot-swap drive. See “Installing a drive in bay 2 or 4” on page 32 for
information about how to install a hard disk drive in bay 4.
Complete the following steps to install a simple-swap hard disk drive:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Make sure that the side cover is unlocked in order to allow the door hatch to
open. You do not have to remove the side cover.
4. Grasp the recessed area on the door hatch and rotate the door hatch outward
until it disengages from the server.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
42 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Door hatchRecess area
5. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
6. Align the drive assembly with the guide rails in the bay.
7. Gently slide the drive assembly into the drive bay until the drive attaches to the
back plate connector at the back of the drive bay and the tray clicks into place.
Note: If you install a drive in bay 4, you will have to cable it as you would
normally cable a non-hot-swap hard disk drive.
8. If you have other options to install or remove, do so now. Otherwise, close the
hatch and lock the side cover; then, go to “Connecting the cables” on page 50
and “Updating the server configuration” on page 51.
Power and signal cables for internal drives
The server uses cables to connect parallel IDE, simple-swap Serial ATA, and SCSI
devices to the power supply and to the system board (see “System-board internal
connectors” on page 70 for the location of system-board connectors). Review the
following information before connecting power and signal cables to internal drives:
v The drives that are preinstalled in the server come with power and signal cables
attached. If you replace any drives, remember which cable is attached to which
drive.
v When you install a drive, make sure that one of the signal cable drive connectors
is connected to the drive and that the connector at the other end of the signal
cable is connected to the system board.
v If you have only one IDE device on a cable, it must be set as a master device.
v If two IDE devices are used on a single cable, one must be designated as the
master device and the other as the subordinate device; otherwise, the server
might not recognize some of the IDE devices. The master and subordinate
designation is determined by switch or jumper settings on each IDE device.
The following cables are provided:
v Power cables: Four-wire power cables connect the drives to the power supply.
At the end of these cables are plastic connectors that can be attached to
different drives; these connectors vary in size. Use either a four-wire power cable
or Serial ATA power cable with Serial ATA drives, but do not use both at the
same time (use one or the other).
v Signal cables: Signal cables are typically flat cables, also called ribbon cables,
that connect parallel IDE, Serial ATA, SCSI, and diskette drives to the system
board. Two or three types of signal cable come with the server:
– IDE: The wider IDE signal cable has three connectors. One of these
connectors is attached to the drive, one is a spare, and the third is attached to
the primary or secondary IDE connector on the system board. The spare
connector can be used to connect an additional IDE drive to the server.
The CD-ROM drive is attached to an ATA 100 signal cable. ATA 100 signal
cables are color-coded. The blue connector is attached to the system board.
The black connector is attached to the master IDE device. The gray middle
connector is attached to the subordinate IDE device.
– Diskette drive: The narrower signal cable has two connectors. One is
attached to the diskette drive, and the other is attached to the connector
(FDD1) on the system board.
– Serial ATA (SATA): The narrower, black signal cable has two connectors. One
is connected to the Serial ATA drive, and the other is connected to the
Chapter 4. Installing options 43
connector on the system board. Each Serial ATA drive comes with a cable. If
you install an additional Serial ATA drive, you will need an additional cable.
If you install the optional ServeRAID 7t S-ATA controller to add a third and
fourth SATA drive, all four SATA drives must then be connected to the
ServeRAID 7t S-ATA controller instead of the system board. The optional
ServeRAID 7t S-ATA controller comes with two cables that you can use to
cable the third and fourth SATA drives.
– SCSI: A round SCSI cable connects SCSI devices to the integrated SCSI
controller with RAID capabilities on the system board.
- A round SCSI cable connects external SCSI devices to the integrated SCSI
- An Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard
Installing an adapter
The following notes describe the types of adapters that the server supports and
other information that you must consider when installing an adapter.
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section. If you need to change
the switch settings or jumper settings on the adapter, follow the instructions that
come with the adapter.
v Read the documentation that comes with the operating system.
v The server comes with five PCI slots.
v The standard SCSI adapter is installed in the mini-PCI-X slot.
v You can install full-length adapters in all five PCI slots.
v You can install only 32-bit adapters in the 32-bit PCI slots 3 through 5 and 64-bit
adapters in the 64-bit PCI-X slots 1 and 2.
controller with RAID capabilities on the system board. For more information
about connecting SCSI devices, see the SCSI documentation.
disk drive to the SCSI connector on the system board. This cable has four
additional connectors for attaching more internal SCSI devices. For
hot-swap models, the maximum cable length that supports Ultra320 SCSI
hard disk drives is 40 cm (16 in.).
Note: An illustration showing the numbering of the PCI slots can be found at
“System-board option connectors” on page 69.
v The 32-bit PCI slots 3 through 5 support 5.0 V signaling PCI adapters; they do
not support 3.3 V signaling adapters. However, 64-bit adapters are supported if
they are universal adapters.
v The 64-bit PCI-X slots 1 and 2 support 3.3 V signaling PCI or PCI-X adapters;
they do not support 5.0 V signaling adapters.
v The PCI bus configuration is as follows:
– The 32-bit PCI slots 3 through 5 and the onboard ATI 7000M video adapter
are on the 33 MHz PCI bus.
– The 64-bit PCI-X slots 1 and 2 and the mini-PCI-X slot are on the 66 MHz
PCI-X bus.
v The optional IBM Remote Supervisor Adapter II can be installed only in PCI-X
slot 2. Use the ribbon cable that comes with this adapter to connect it to the
Remote Supervisor Adapter II connector on the system board.
v If you install the optional IBM Remote Supervisor Adapter II, you must disconnect
the video cable from the system board and connect it to the optional Remote
Supervisor Adapter II.
44 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
v The optional ServeRAID-6i+ controller can be installed only in PCI-X slot 1.
v The server scans the PCI-X slot 2, PCI-X slot 1, mini-PCI-X slot, and PCI slots 5,
4, and 3 to assign system resources. Then, the server starts the PCI devices in
the following order, if you have not changed the default startup sequence: PCI-X
slot 2, PCI-X slot 1, mini-PCI-X slot, system-board integrated drive electronics
(IDE) or SCSI devices (including the optional ServeRAID-6i+ controller), and then
PCI slots 5, 4, and 3.
v For a list of supported options for the server, go to http://www.ibm.com/pc/
support/.
See “System-board option connectors” on page 69 for the locations of expansion
slots on the system board.
Complete the following steps to install an adapter:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables; then, remove the side cover. See “Removing the side cover”
on page 26.
3. Follow the cabling instructions, if any, that come with the adapter. Route the
adapter cables before you install the adapter.
4. Follow the instructions that come with the adapter to set jumpers or switches, if
any.
5. Remove the frame-support bracket (see “Removing and installing the support
bracket” on page 28).
6. Rotate the rear adapter-retention bracket to the open (unlocked) position and
remove it from the server. Rotate the front adapter-retention bracket to the
open position. If you are installing a smaller adapter, remove only the rear
adapter-retention bracket.
7. Remove the expansion-slot cover. From the rear of the server, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.
Note: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emissions standards of the server and ensures
proper ventilation of server components.
8. Touch the static-protective package containing the adapter to any unpainted
metal surface on the server. Then, remove the adapter from the
static-protective package. Avoid touching the components and gold-edge
connectors on the adapter.
9. Carefully grasp the adapter by the top edge or upper corners, and align it with
the expansion-slot guides; then, press the adapter firmly into the expansion
slot. Move the adapter directly from the static-protective package to the
expansion slot.
Attention: Make sure that the adapter is correctly seated in the expansion
slot before you turn on the server. Incomplete installation of an adapter might
damage the system board or the adapter.
Chapter 4. Installing options 45
Expansion-slot
cover
Rear adapterretaining
bracket
Adapter
Front adaptersupport bracket
10. Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans. If you are installing an optional SCSI adapter, see
“Cabling an optional SCSI adapter” for additional information.
11. If you have other options to install or remove, do so now.
12. If you have installed a full-length adapter, rotate the front adapter-support
bracket to the closed (locked) position.
13. Reinstall the rear adapter-retention bracket; then, rotate the bracket to the
closed (locked) position.
Note: If any adapters in the server are large or have heavy cables attached to
them, you can remove the rear adapter-retention bracket and secure all
of the adapters with expansion-slot screws. The expansion-slot screws
are stored on the frame-support bracket.
14. Replace the frame-support bracket (see “Removing and installing the support
bracket” on page 28); then, go to “Completing the installation” on page 50.
Cabling an optional SCSI adapter
You can install an optional SCSI adapter in the server to control the internal hard
disk drives. With a SCSI adapter installed, you can configure the internal hard disk
drives into disk arrays. You can also cable a SCSI adapter to external hard disk
drives. See the SCSI adapter option documentation for complete instructions for
installing a SCSI adapter in the server and for additional information about SCSI
adapters.
Note: An optional SCSI adapter or cable option is required to connect external
SCSI devices.
Complete the following steps to cable an optional SCSI adapter:
1. Install the SCSI adapter (see “Installing an adapter” on page 44).
46 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
2. Connect the SCSI signal cable to the adapter and to one or more of the
signal-cable connectors to the rear of the SCSI devices.
3. Connect the SCSI-activity-indicator cable to the adapter and to the SCSI LED
connector on the system board (see “System-board internal connectors” on
page 70).
SCSI cable
RAID
adapter
4. Complete the installation of the optional SCSI adapter.
Installing a security rope clip
To help prevent hardware theft, you can add a security rope clip and cable to the
server. After you add the security cable, make sure that it does not interfere with
other cables that are connected to the server.
Before you begin, obtain the following items:
v A flat-blade screwdriver
v An adjustable wrench
v A 19 mm (0.75 in.) rope clip or wire rope (similar to National Manufacturing
number 3230, stock number 176-735)
v Threaded nuts that fit the rope clip
v A security cable
v A lock, such as a combination lock or padlock
Complete the following steps to install a rope clip:
1. Turn off the server and all attached devices. Disconnect all power cords and
external cables; then, remove the side cover (see “Removing the side cover” on
page 26).
2. Use a screwdriver to remove the two metal knockouts.
3. Insert the rope clip through the rear panel; then, attach and tighten the nuts.
4. Thread the cable through the rope clip and around an object that is not part of
or permanently secured to the building structure or foundation, and from which
SCSI connector
Chapter 4. Installing options 47
the cable cannot be removed. Fasten the cable ends together with a lock. After
you add the security cable, make sure that it does not interfere with other
cables that are connected to the server.
Rope clip
5. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 50.
Replacing the battery
IBM has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
Note: In the U.S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-426-7378 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada,
call your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure the server and reset the
system date and time.
48 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Complete the following steps to replace the battery:
1. Read “Installation guidelines” on page 23 and the safety information beginning
at “Safety information” on page 107.
2. Follow any special handling and installation instructions supplied with the
replacement battery.
3. Turn off the server and all attached devices.
4. Disconnect all power cords; then, disconnect all external cables.
5. Remove the side cover and frame-support bracket (see “Removing the side
cover” on page 26 and “Removing and installing the support bracket” on page
28).
6. Remove any adapters that impede access to the battery.
7. Remove the battery:
a. Use a fingernail to press the top of the battery clip away from the battery.
The battery pops up when released.
b. Use your thumb and index finger to lift the battery from the socket.
8. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite
b. Press the battery down into the socket until it clicks into place. Make sure
the battery clip.
the battery clip holds the battery securely.
Chapter 4. Installing options 49
9. Replace the frame-support bracket and side cover (see “Removing and
installing the support bracket” on page 28 and “Replacing the side cover”).
10. Connect all external cables; then, connect the power cords.
11. Turn on the server.
12. Start the Configuration/Setup Utility program and set configuration parameters
as needed. See the User’s Guide on the IBM xSeries Documentation CD.
Completing the installation
To complete the installation, you must reinstall the bezel, reinstall the side cover,
connect all the cables and, for certain options, run the Configuration/Setup Utility
program. Follow the instructions in this section.
Replacing the bezel
Complete the following steps to replace the bezel:
1. Insert the two tabs on the bottom of the bezel into the matching holes on the
server chassis.
2. Push the top of the bezel toward the server until the two tabs at the top of the
bezel snap into place.
3. Make sure that the side cover is unlocked; then, slide the drive-bay lock bar to
the right. The lock bar locks when you lock the side cover key lock.
Replacing the side cover
If you removed the support bracket or bezel, reinstall it before you replace the side
cover (see “Removing and installing the support bracket” on page 28 and
“Replacing the bezel”).
Note: The rear adapter retaining bracket rests against the server side cover. You
might find it easier to lay the server on its side to replace the side cover.
Complete the following steps to replace the side cover:
1. Before installing the cover, check that all cables, adapters, and other
components are installed and seated correctly and that you have not left loose
tools or parts inside the server.
2. Insert the tabs inside the cover into the slots on the server chassis.
Note: The cover-release latch must be in the unlocked (opened) position before
you install the side cover.
3. Close the cover-release latch to secure the side cover in place.
Note: Make sure that each tab on the side cover is in its corresponding slot
before closing the cover-release latch.
4. Lock the side cover.
Connecting the cables
If the server cables and connector panel have color-coded connections, match the
color of the cable end with the color of the connector. For example, match a blue
cable end with a blue panel connector, a red cable end with a red connector, and
so on.
Attention: To prevent damage to equipment, connect the power cords last.
50 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
The following illustration shows the input/output (I/O) connectors on the server.
Updating the server configuration
When you start the server for the first time after you add or remove an internal
option or an external SCSI device, you might receive a message that the
configuration has changed. The Configuration/Setup Utility program starts
automatically so that you can save the new configuration settings. See the User’s
Guide for additional information.
Power cord
Mouse
Keyboard
Parallel
Serial 1
Video
USB 1
USB 2
Ethernet
Serial 2
2
1
Some options have device drivers that you must install. See the documentation that
comes with each option for information about installing device drivers.
If the server has a RAID configuration using the integrated SCSI controller with
RAID capabilities or has a ServeRAID controller installed and you have installed or
removed a hard disk drive, see the ServeRAID documentation that comes with the
server for information about reconfiguring the disk arrays.
Connecting external options
If you install an optional SCSI adapter, you can attach external SCSI devices, such
as a SCSI storage expansion enclosure, to the server.
Complete the following steps to attach an external device:
1. Review the safety information beginning at “Safety information” on page 107,
“Installation guidelines” on page 23, and the documentation that comes with the
option.
2. Turn off the server and all attached devices.
3. Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note: If you are attaching an external SCSI device, see “Ultra320 SCSI connector”
on page 55 for information about SCSI cabling and SCSI IDs.
Chapter 4. Installing options 51
Installing the server in a rack
An optional Tower-to-Rack Kit is needed to convert the server from a tower model
to a rack model. You can then install the server in a rack cabinet. To order a
Tower-to-Rack Kit for the server, contact your IBM marketing representative or
authorized reseller.
52 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 5. Input/output connectors
Connect optional external devices to the connectors on the front and rear of the
server.
The server has the following input/output (I/O) connectors:
v One mouse connector
v One keyboard connector
v One parallel connectors
v Two serial connectors
v One video connector
v Two Ethernet connectors (RJ-45)
v One Ultra320 SCSI (some models)
v Two Universal Serial Bus (USB) V 2.0 connectors
The following illustration shows the locations of these connectors.
Power cord
Mouse
Keyboard
Parallel
Serial 1
Video
USB 1
USB 2
Ethernet
2
1
Serial 2
The following sections describe these connectors.
If you have an optional Remote Supervisor Adapter II (system-management
adapter) installed in PCI-X slot 2, the server also has an additional Ethernet
connector, an additional serial connector, and an Advanced System Management
(ASM) Interconnect connector. See the documentation that comes with the Remote
Supervisor Adapter II for more information about the ASM Interconnect network.
© Copyright IBM Corp. 2004, 2007 53
Auxiliary-device (pointing-device) connector
Use this connector to connect a mouse or other pointing device. The following
illustration shows an auxiliary-device connector.
6
4
2
5
3
1
Ethernet (RJ-45) connector
The following illustration shows an Ethernet connector.
Activity LED
(green)
8
Connect a Category 3, 4, or 5 unshielded twisted-pair (UTP) cable to this connector.
The 100BASE-TX and 1000BASE-T Fast Ethernet standards require Category 5 or
higher cabling.
For more information about the Ethernet controller, see the User’s Guide.
Keyboard connector
Use this connector to connect a PS/2 (non-USB) keyboard to the server. The
following illustration shows a keyboard connector.
Link LED
(green)
1
6
4
If you attach a keyboard to this connector, USB ports and devices are disabled
during the power-on self-test (POST).
Parallel connector
Use this connector to connect a parallel device. The following illustration shows a
parallel connector.
13
25
The parallel connector supports three standard Institute of Electrical and Electronics
Engineers (IEEE) 1284 modes of operation: Standard Parallel Port (SPP),
Enhanced Parallel Port (EPP), and Extended Capability Port (ECP). If you configure
the parallel port to operate in bidirectional mode, it supports the ECP and EPP
modes of operation. To configure the parallel port, use the Devices and I/O Ports
option in the Configuration/Setup Utility program. See the User’s Guide for more
information. If you configure the parallel port to operate in bidirectional mode, use
an IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft).
5
3
1
2
1
14
54 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Serial connectors
Use the serial connectors to connect serial devices. The following illustration shows
a serial connector.
Ultra320 SCSI connector
You can install up to four internal SCSI devices using the SCSI cable that comes
with some models of the server. Other server models might come with one SCSI
cable that is connected from the internal SCSI connector to the standard
hot-swap-drive backplane. You can attach additional internal SCSI devices to the
other internal SCSI connector, or you can use the connector to attach external SCSI
devices. To connect external SCSI devices, remove the SCSI knockout from the
rear of the server and secure the free end of an optional cable in the new opening.
If you want to attach external SCSI devices to the server without using the internal
SCSI channel, you must install an optional SCSI adapter.
Notes:
1. External SCSI devices connected to internal SCSI channels will operate
asynchronously.
2. If you install a PCI RAID adapter to configure and manage the internal hot-swap
drives, you must move the SCSI cable from the system-board SCSI connector
to an internal channel connector on the RAID adapter (see “Cabling an optional
SCSI adapter” on page 46).
1
69
5
An optional external SCSI connector might be installed on the rear of the server.
Use this connector to connect external SCSI devices. The following illustration
shows the SCSI standard 68-pin, female D-shell SCSI connector.
34
68
1
35
The server has an integrated SCSI controller with RAID capabilities that supports
up to 15 SCSI devices. The SCSI connector for the control is on the system board.
This controller uses:
v Double-transition clocking to achieve up to 320 MB-per-second data-transfer
rates
v Domain name validation to negotiate compatible data-transfer speeds with each
device
v Cyclic-redundancy checking (CRC), instead of the usual parity checking, to
improve data reliability
v An active terminator for SCSI bus termination
Each SCSI device that is connected to a SCSI controller must have a unique SCSI
ID. This ID enables the SCSI controller to identify the device and ensure that
different devices on the same SCSI channel do not attempt to transfer data
simultaneously. SCSI devices that are connected to different SCSI channels can
have duplicate SCSI IDs.
Chapter 5. Input/output connectors 55
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. However, when you attach an external SCSI device to an optional SCSI
adapter, you must set a unique ID for the device. See the information that comes
with the device for instructions on setting its SCSI ID.
You can install four internal SCSI devices using the SCSI signal cable that comes
with some server models. If you plan to attach external SCSI devices, you must
order an additional SCSI cable, remove the SCSI knockout from the rear of the
server, and connect the new cable from the system board to this opening. To select
and order the correct cables for use with external devices, contact your IBM reseller
or IBM marketing representative. When using an optional SCSI adapter, you must
also connect the SCSI adapter to the SCSI LED connector on the system board to
receive an indication of SCSI hard-disk drive activity (see “System-board internal
connectors” on page 70). For information about the maximum length of SCSI cable,
see the American National Standards Institute (ANSI) SCSI standards on the ANSI
Web site at http://www.ansi.org/. Adhering to these standards will help to ensure
that the server operates correctly.
Universal Serial Bus connectors
Use a Universal Serial Bus (USB) 2.0 connector to connect a USB device. USB 2.0
technology transfers data at up to 480 Mb per second (Mbps) with a maximum of
127 devices and a maximum signal distance of 5 meters (16 ft) per segment (if the
device that is attached to the server is a USB 2.0 device). If multiple USB devices
are attached to the server, the USB hub must be 2.0; otherwise, all USB 2.0
devices will transfer data at 12 Mbps. Using Plug and Play technology, USB devices
are configured automatically. The following illustration shows a USB connector.
14
Use a 4-pin cable to connect a device to a USB connector. If you need to connect
more USB devices than the server has USB connectors for, use a USB hub to
connect additional devices.
If you connect a PS/2 (non-USB) keyboard to the keyboard connector, USB ports
and devices are disabled during POST.
If you connect a USB keyboard that has a mouse port, the keyboard emulates a
mouse, and you cannot disable the mouse settings in the Configuration/Setup Utility
program.
56 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Video connector
Use this video connector to connect a monitor to the server. The connector is dark
blue to help you identify it. The following illustration shows an industry-standard
15-pin analog video connector on the rear of the server.
5
1
1115
Chapter 5. Input/output connectors 57
58 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 6. Field replaceable units
Hard disk drive backplane .....................60
SCSI mini-PCI-X adapter .....................61
Rear fan ...........................62
Control panel assembly......................63
Front USB connector assembly ...................64
Power supply .........................65
Microprocessor and fan sink ....................67
System board .........................69
System-board option connectors .................69
System-board internal connectors .................70
System-board external connectors .................71
System-board LEDs ......................72
System-board switches and jumpers ................73
System board removal .....................73
This chapter describes the removal of server components.
Important: The field replaceable unit (FRU) procedures are intended for trained
servicers who are familiar with IBM xSeries products. Customer
replacement units (CRUs) can be replaced by the customer. See the
parts listing in “System” on page 100 to determine if the component
being replaced is a CRU or a FRU.
© Copyright IBM Corp. 2004, 2007 59
Hard disk drive backplane
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the hard disk drive backplane:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
3. Remove all hard disk drives (see “Installing a drive” on page 31).
Important: Be sure to identify in which bay each drive belongs so that they are
4. Pivot the drive cage out until it locks in position.
5. Disconnect the three cables from the hard disk drive backplane.
Note: The illustrations in this document might differ slightly from your hardware.
in the correct order when reinstalled.
6. Remove the four screws that secure the hard disk drive backplane to the drive
cage and set them in a safe place; then, lift the backplane out of the server.
To install the hard disk drive backplane, reverse the previous steps.
Note: The drive cage will lock in the pivoted position. To lower the drive cage,
press in on the blue flap on the side of the drive cage.
60 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
SCSI mini-PCI-X adapter
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the SCSI mini-PCI-X adapter:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
Note: It may be easier to perform this procedure if the server is laying on its
side.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
3. Remove any adapters (see “Installing an adapter” on page 44) that impede
access to the SCSI mini-PCI-X adapter.
4. Disconnect the cable from the SCSI mini-PCI-X adapter.
Note: The illustrations in this document might differ slightly from your hardware.
Note: The plastic stand-offs are shown detached in the illustration above.
5. Using pliers, gently pinch the top of each of the two plastic stand-offs that
secure the adapter to the system board; then, place a finger under the adapter
near each stand-off and pull up until the adapter disengages from the stand-off.
Chapter 6. Field replaceable units 61
Rear fan
Note: If the stand-offs come away from the system board with the SCSI
mini-PCI-X adapter, remove them from the adapter as described above
and push them back into their apertures on the system board, making
sure that they snap firmly into place
6. Place two fingers under the corners of the adapter nearest to the rear of the
server; then, gently lift up until the connector on the adapter disengages from its
socket on the system board and remove it from the server.
To install the SCSI mini-PCI-X adapter, reverse the preceding steps, making sure
that:
1. The plastic stand-offs are attached to the system board.
2. The holes in the SCSI mini-PCI-X adapter are aligned correctly with the
stand-offs.
3. Only when the adapter is aligned correctly with the stand-offs should you push
down on the connector to insert it firmly into the socket.
4. Make sure that the plastic stand-offs snap into place in the SCSI mini-PCI-X
adapter.
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove a rear fan:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
Note: It may be easier to access the fan if the adapters are removed (see
“Installing an adapter” on page 44).
3. Disconnect the fan cable from the system board, making a note of where the
cable was connected for later installation.
Note: The illustrations in this document might differ slightly from your hardware.
Rear
Fan
Rubber
extensions
62 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
4. Grasp the fan with both hands and pull firmly, extending the rubber grommets;
the grommets will be pulled through the holes in either the fan or the chassis
and can then be removed.
Note: It may be easier to use side cutters to sever the grommets.
5. Pull the fan up and out of the chassis.
To install the rear fan, reverse the previous steps, attaching the rubber grommets to
the fan and then using needle-nosed pliers to pull them through the holes in the
chassis.
Control panel assembly
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the control panel assembly:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
3. Remove the front bezel (see “Removing the bezel” on page 27).
Note: This procedure will be easier to perform if the server is on its side.
4. Remove any hot-swap hard disk drives that are installed.
Attention: Attempting to pivot the drive cage with hot-swap drives installed
might damage the drives.
5. Pivot the drive cage out until it locks in position.
Attention: Do not place any strain on the hard disk drive cables; it might be
necessary to disconnect these cables before pivoting the drive cage.
6. Disconnect the control panel assembly cables from the system board.
Chapter 6. Field replaceable units 63
Note: The illustrations in this document might differ slightly from your hardware.
7. Use a flat-blade screwdriver to press up on the lower tab of the control panel
assembly until the bottom of the assembly detaches from the chassis.
8. Press together the two latches at the top of the assembly until it detaches from
the chassis; then, pull the control panel assembly out of the chassis through the
front, making sure that the cables follow freely.
Important: When removing the assembly, note the routing of the cables
through the aperture in the chassis. You must route the cables
through this aperture upon reinstallation to avoid damage to the
cables when the drive cage is in the closed position.
To install the control panel assembly, reverse the previous steps, making sure to
route the cables carefully and snap the operator information panel into place.
Front USB connector assembly
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the front USB connector assembly:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
3. Remove the front bezel (see “Removing the bezel” on page 27).
4. Rotate the drive cage up.
Attention: Do not place any strain on the hard disk drive cables; it might be
necessary to disconnect these cables before pivoting the drive cage.
5. Disconnect the front USB connector assembly cable from the system board.
64 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Note: The illustrations in this document might differ slightly from your hardware.
6. From the inside of the chassis, place your fingers on the two tabs on the front
USB connector assembly and squeeze them together and detach the assembly
from the server; then, pull the assembly toward the inside of the chassis and
through the aperture at the drive cage to remove it.
Power supply
To install the front USB connector assembly, reverse the previous steps, routing the
cable correctly and snapping the front USB connector assembly into place.
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the power supply:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
3. Disconnect the internal power supply cables.
Chapter 6. Field replaceable units 65
Note: The illustrations in this document might differ slightly from your hardware.
4
9
3
1
4. Remove the four screws that secure the power supply to the chassis.
5. Lift the power supply out of the chassis, disengaging it from the two connectors
on the chassis.
Note: The illustrations in this document might differ slightly from your hardware.
4
9
3
1
66 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
To replace the power supply, reverse the previous steps, making sure to engage the
hooks on the power supply to the slots on the chassis.
Microprocessor and fan sink
Note:
v Read “Installation guidelines” on page 23.
v Read the safety notices at “Safety information” on page 107.
v Read “Handling static-sensitive devices” on page 24.
Complete the following steps to remove the fan-sink assembly and the
microprocessor:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Turn the server on its side so that it is laying flat, with the cover facing up.
3. Remove the cover and support bracket (see“Removing the side cover” on
page 26 and “Removing and installing the support bracket” on page 28).
4. Disconnect the fan sink cable from the system board.
5. Disconnect any cables that impede access to the microprocessor.
Note: The illustrations in this document might differ slightly from your
hardware.
6. Loosen the two captive screws on either side (in leaf spring enclosures) of the
heat sink.
7. With the two captive screws loosened, pivot the leaf-spring assemblies
outward and out of the notches on the fan-sink assembly.
Orientation indicators
Chapter 6. Field replaceable units 67
Attention: Before attempting to remove the heat sink from the
microprocessor, note that the heat-conducting grease between the heat sink
and the microprocessor might have formed a strong bond. Do not force the
components apart; doing so can damage the microprocessor pins. Loosening
one screw fully before loosening the other screw will help to break the thermal
bond that adheres the heat sink to the microprocessor.
Important: Be careful when handling the adhesive material on the
microprocessor. If the adhesive material on the microprocessor will
be reused, do not contaminate it. If replacement adhesive material
is provided with the replacement part, be sure to remove all traces
of existing adhesive material from the microprocessor before
applying the new adhesive material.
8. Lift the fan sink up and out of the server.
Note: It might be necessary to gently twist the heat sink to loosen it from the
microprocessor.
9. Rotate the locking lever on the microprocessor socket from its closed and
locked position until it stops or clicks in the fully open position.
10. Pull the microprocessor out of the socket.
Attention: You must make sure that the locking lever on the microprocessor
socket is in the fully open position before you insert the microprocessor into
the socket. Failure to do so might result in permanent damage to the
microprocessor, microprocessor socket, and microprocessor board.
To install a microprocessor and heat sink, reverse the preceding steps.
Important: When installing a microprocessor make sure that the orientation
indicator on the microprocessor is aligned with the orientation indicator
on the microprocessor socket.
68 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
System board
This section shows the locations of items on the system board and describes how
to remove the system board.
System-board option connectors
The following illustration shows the system-board connectors.
DIMM 4
DIMM 3
DIMM 2
DIMM 1
PCI-X slot 1
PCI-X slot 2
PCI slot 3
PCI slot 4
PCI slot 5
Battery Remote Supervisor
Adapter II
Microprocessor
SCSI adapter
mini-PCI-X slot
Chapter 6. Field replaceable units 69
System-board internal connectors
The following illustration shows the internal connectors on the system board.
System fan 1
error LED
System fan 1
System fan 2
error LED
System fan 2
Clear CMOS
Standby power
LED
Front panel
SCSI LED
SCSI backplane
Main powerPower
System error LED
Microprocessor power
Intrusion
alert
Microprocessor
fan error LED
Microprocessor
fan
Serial ATA
connectors
Primary IDE
Boot block
jumper
Front USB
Diskette drive
Wake-on-LAN
70 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
System-board external connectors
The following illustration shows the external input/output port connectors on the
system board.
Mouse
Keyboard
Serial 1
Parallel
Video
USB 2
USB 1
Ethernet
Serial 2
2
1
Front USB
Chapter 6. Field replaceable units 71
System-board LEDs
The following illustration shows the LEDs on the system board.
DIMM 4 error LED
Microprocessor
fan error LED
System fan 2
error LED
System fan 1
error LED
Standby power
LED
DIMM 3 error LED
DIMM 2 error LED
DIMM 1 error LED
72 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
System-board switches and jumpers
The following illustration shows the location of the switches and jumper blocks on
the system board.
CMOS jumper (JP2)
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For information about BIOS code recovery or the boot block recovery
jumper, see “Recovering from a POST/BIOS update failure” on page 20.
Boot block
jumper (JP1)
System board removal
Notes:
1. Read “Installation guidelines” on page 23, “Handling static-sensitive devices” on
page 24, and “Safety information” on page 107.
2. When replacing the system board, you must either update the system with the
latest firmware or restore the pre-existing firmware that the customer provides
on a diskette or CD image.
Complete the following steps to remove the system board:
1. Turn off the server and attached devices; then, disconnect all power cords and
external cables.
2. Turn the server on its side so that it is laying flat, with the cover facing up.
3. Remove the cover and support bracket (see“Removing the side cover” on page
26 and “Removing and installing the support bracket” on page 28).
4. Disconnect all cables on the system board.
Attention: Do not place any strain on the hard disk drive cables; if necessary,
disconnect these cables from the hard disk drive backplane before pivoting the
drive cage.
5. Pivot the drive cage up.
Note: The drive cage will lock in the pivoted position. To lower the drive cage,
press in on the blue flap on the side of the drive cage.
Chapter 6. Field replaceable units 73
6. Remove any of the following components that are installed on the system board
and put them in a safe, static-protective place:
v Adapters (see “Installing an adapter” on page 44), including the SCSI
mini-PCI-X adapter (see “SCSI mini-PCI-X adapter” on page 61).
v Microprocessor and fan sink assembly (see “Microprocessor and fan sink” on
page 67).
Important: If you plan to reinstall an existing microprocessor to the new
system board, be careful when handling the adhesive material on
the microprocessor. If the adhesive material on the
microprocessor will be reused, do not contaminate it. If
replacement adhesive material is provided with the replacement
system board, be sure to remove all traces of existing adhesive
material from the microprocessor before applying the new
adhesive material.
v DIMMs (see “Installing a memory module” on page 29).
Notes:
a. The power supply has been removed in the illustration for clarity. If any
installed items impede your ability to easily access the system board,
remove them before proceeding.
b. The illustrations in this document might differ slightly from your hardware.
System board
mounting screws
(10 places)
7. Remove the 10 screws that secure the system board to the chassis and put
them in a safe place.
Note: Do not remove the screws securing the heat sink retention module at this
74 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
time. The heat sink retention module remains on the system board when
the system board is removed.
8. Gently slide the system board toward the front of the server to disengage the
retention tab on the bottom of the system board from the notch on the chassis;
then, lift it up and out of the server.
9. If you are installing a new system board, remove the heat sink retention module
and the retention tab on the bottom of the system board and install them on the
new system board.
To reinstall the board, place it into position in the server and slide it toward the rear
of the server until the holes on the system board are aligned with the holes in the
chassis; then, replace the components that were removed in step 6 on page 74.
Important: When installing the system board, make sure that the clips at the I/O
section of the system board slide into position on the chassis.
When reassembling the components in the server, be sure to route all cables
carefully so that they are not exposed to excessive pressure.
Chapter 6. Field replaceable units 75
76 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 7. Symptom-to-FRU index
Beep symptoms ........................78
No-beep symptoms .......................79
POST error codes........................80
Diagnostic error codes ......................83
System board LEDs .......................85
Error symptoms ........................86
Service processor error codes ...................92
ServeRAID error codes ......................92
POST (ISPR) error procedures ...................93
SCSI error codes ........................96
Undetermined problems .....................97
Problem determination tips ....................98
The symptom-to-FRU index lists symptoms, errors, and the possible causes. The
most likely cause is listed first. Use this symptom-to-FRU index to help you decide
which FRUs to have available when servicing the server.
Notes:
1. The field replaceable unit (FRU) procedures in this manual are intended for
trained servicers who are familiar with IBM xSeries products. Customer
replacement units (CRUs) can be replaced by the customer. See the parts
listing in “System” on page 100 to determine if the component being replaced is
a CRU or a FRU.
2. Check the configuration before you replace a FRU. Configuration problems can
cause false errors and symptoms.
3. For IBM devices not supported by this index, refer to the manual for that device.
4. Always start with “General checkout” on page 13.
5. Some tables have more than two columns; in those instances, more than one
column on the left is required to describe the error symptom. Take the action (or
replace the FRU) suggested first in the list of the right-hand column, then try the
server again to see if the problem has been corrected before taking further
action.
6. Always try reseating a suspected component or reconnecting a cable before
replacing the component.
The left-hand column of the tables in this index lists error codes or messages, and
the right-hand column lists one or more suggested actions or FRUs to replace.
The POST BIOS code displays POST error codes and messages on the screen.
© Copyright IBM Corp. 2004, 2007 77
Beep symptoms
Beep symptoms are short tones or a series of short tones separated by pauses
(intervals without sound). See the examples in the following table.
Beeps Description
1-2-3 v One beep
v A pause (or break)
v Two beeps
v A pause (or break)
v Three beeps
4 Four continuous beeps
One beep after successfully completing POST indicates that the server is
functioning correctly.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Beep/symptom FRU/action
1-1-3
(CMOS write/read test failed)
1-1-4
(BIOS EEPROM checksum failed)
1-2-1
(Programmable Interval Timer failed)
1-2-2
(DMA initialization failed)
1-2-3
(DMA page register write/read failed)
1-3-1
(first 64K RAM test failed)
1-3-2
(first 64K RAM parity test failed)
2-1-1
(Secondary DMA register failed)
2-1-2
(Primary DMA register failed)
2-1-3
(Primary interrupt mask register
failed)
2-1-4
(Secondary interrupt mask register
failed)
2-2-2
(Keyboard controller failed)
2-2-3
(CMOS power failure and checksum
checks failed)
1. Battery
2. System board
v System board
v System board
v System board
v System board
1. DIMM
2. System board
1. DIMM
2. System board
v System board
v System board
v System board
v System board
1. Keyboard
2. System board
1. Battery
2. System board
78 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Beep/symptom FRU/action
2-4-1
(Video failed; system believed
operable)
3-1-1
(Timer tick interrupt failed)
3-1-2
(Interval timer channel 2 failed)
3-1-3
(RAM test failed above address
OFFFFH))
3-1-4
(Time-of-Day clock failed)
3-2-1
(Serial port failed)
3-2-2
(Parallel port failed)
3-2-4
(Failure comparing CMOS memory
size against actual)
3-3-1
(Memory size mismatch occurred.)
3-3-2
(I2C bus error occurred)
3-3-3
(No memory installed)
v System board
v System board
v System board
1. DIMM
2. System board
1. Battery
2. System board
v System board
v System board
1. DIMM
2. Battery
3. System board
1. DIMM
2. Battery
3. System board
v Disconnect server power, wait 30 seconds, and retry.
v System board
1. Install or reseat the memory modules.
2. DIMMs.
3. System board.
No-beep symptoms
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
No-beep symptom FRU/action
No beep during POST.
v System board
Chapter 7. Symptom-to-FRU index 79
POST error codes
In the following error codes, x can be any number or letter.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
062
(Three consecutive startup failures using
the default configuration.)
101, 102
(System and processor error)
106
(System and processor error)
114
(Adapter read-only memory error (check
55 AA))
151
(Real time clock error)
161
(Real time clock battery error)
162
(Device configuration error)
Note: Be sure to load the default settings
and any additional desired settings; then,
save the configuration.
163
(Real-time clock error)
164
(Memory configuration changed.)
176
(Computer cover or cable cover removed
without use of key)
184
(Power-on password damaged)
185
(Drive startup sequence information
corrupted)
187
(VPD serial number not set.)
188
(Bad EEPROM CRC #2)
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
4. Microprocessor.
v System board
v System board
1. Run diagnostics.
2. Adapter.
1. Battery
2. System board
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
1. Run the Configuration/Setup Utility program.
2. Battery.
3. Failing device.
4. System board.
1. Run the Configuration/Setup Utility program.
2. Battery.
3. System board.
1. Run the Configuration/Setup Utility program.
2. DIMM.
3. System board.
v Run the Configuration/Setup Utility program.
1. Run the Configuration/Setup Utility program.
2. System board.
v Run the Configuration/Setup Utility program.
1. Set serial number in the Configuration/Setup Utility program.
2. System board.
1. Run the Configuration/Setup Utility program.
2. System board.
80 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
189
(An attempt was made to access the
server with invalid passwords)
201
(Memory test error.) If the server does not
have the latest level of BIOS installed,
v Run the Configuration/Setup Utility program, and enter the
administrator password.
1. DIMM
2. System board
update the BIOS to the latest level and run
the diagnostic program again.
289
(DIMM disabled by POST or user)
1. Run the Configuration/Setup Utility program, if the DIMM was
disabled by the user.
2. Disabled DIMM, if not disabled by user.
3. System board
301
(Keyboard or keyboard controller error)
303
(Keyboard controller error)
602
(Invalid diskette boot record)
1. Keyboard
2. System board
v System board
1. Diskette
2. Diskette drive
3. Cable
4. System board
604
(Diskette drive error)
1. Run the Configuration/Setup Utility program.
2. Diskette drive.
3. Cable.
4. System board.
662
(Diskette drive configuration error)
1. Run the Configuration/Setup Utility program and diagnostics.
2. Diskette drive.
3. Drive cable.
4. System board.
962
(Parallel port error)
1. Disconnect the external cable on the parallel port.
2. Run the Configuration/Setup Utility program.
3. System board.
1162
(Serial port configuration conflicts)
1. Run the Configuration/Setup Utility program and ensure that the
IRQ and I/O port assignments needed by the serial port are
available.
2. If all interrupts are being used by adapters, remove an adapter or
force other adapters to share an interrupt.
1762
(Hard disk configuration error)
1. Hard disk drive.
2. Hard disk drive cables.
3. Run the Configuration/Setup Utility program.
4. SCSI backplane.
5. System board.
1800
(No more hardware interrupts available for
PCI adapter)
1. Run the Configuration/Setup Utility program.
2. Remove adapter.
Chapter 7. Symptom-to-FRU index 81
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
1801
(No more ROM space available for PCI
adapter)
1962
(Drive does not contain a valid boot
sector)
5962
(IDE CD-ROM drive configuration error)
8603
(Pointing-device error)
00012000
(Microprocessor machine check)
00019701
(Processor failed BIST)
00180200
(No more I/O space available for PCI
adapter)
00180300
(No more memory above 1MB for PCI
adapter)
00180500
(PCI option ROM checksum error)
00180600
(PCI device BIST failure)
00180700
(PCI device not responding)
00181000
(General PCI error)
I9990650
(AC power has been restored)
1. Run the Configuration/Setup Utility program.
2. Remove adapter.
3. Disable adapter BIOS code and run the Configuration/Setup Utility
program.
1. Verify that a startable operating system is installed.
2. Run diagnostics.
3. Hard disk drive.
4. SCSI backplane.
5. Cable.
6. System board.
1. Run the Configuration/Setup Utility program.
2. CD-ROM drive.
3. CD-ROM power cable.
4. IDE cable.
5. System board.
6. Battery.
1. Pointing device
2. System board
1. Microprocessor
2. System board
1. Microprocessor
2. System board
1. Run the Configuration/Setup Utility program.
2. Adapter.
3. System board.
1. Run the Configuration/Setup Utility program.
2. Adapter.
3. System board.
1. Adapter
2. System board
1. Run the Configuration/Setup Utility program.
2. Adapter.
3. System board.
1. System board
2. Adapter
1. Adapter
2. System board
1. Check cable.
2. Check for interruption of power.
3. Power cable.
82 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Diagnostic error codes
Note: In the following error codes, if XXX is 000, 195,or197, do not replace a
FRU. The description for these error codes are:
000 The test passed.
195 The Esc key was pressed to stop the test.
197 Warning; a hardware failure did not occur. The test could not be run
due to some other problem.
For all error codes, replace the FRU or take the action indicated.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
001-250-000
(Failed system board ECC)
001-250-001
(Failed system board ECC)
001-XXX-000
(Failed core tests)
001-XXX-001
(Failed core tests)
005-XXX-000
(Failed video test)
011-XXX-000
(Failed COM1 serial port test)
011-XXX-001
(Failed COM2 serial port test)
014-XXX-000
(Failed parallel port test)
015-XXX-001
(USB interface not found, board damaged)
015-XXX-015
(Failed USB external loopback test)
015-XXX-198 (Remote Supervisor Adapter
II installed or USB device connected during
USB test)
020-XXX-000
(Failed PCI interface test)
030-XXX-00N
(Failed SCSI interface test)
v System board
v System board
v System board
v System board
1. Video adapter (if installed)
2. System board
1. Check loopback plug connected to externalized serial port.
2. Check cable from externalized port to system board.
3. System board.
1. Check loopback plug connected to externalized serial port.
2. Check cable from externalized port to system board.
3. System board.
v System board
1. System board
1. Make sure the parallel port is not disabled.
2. Run the USB external loopback test again.
3. System board.
1. If Remote Supervisor Adapter II is installed as an option,
remove it and rerun test.
Note: If Remote Supervisor Adapter II is present as a standard
installation, do not remove it; the test cannot be run.
2. Remove USB devices and rerun test.
3. System board.
v System board
v If N=0, SCSI daughter card; if N>0, SCSI adapter in slot N.
Chapter 7. Symptom-to-FRU index 83
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
035-253-s99
(RAID adapter initialization failure)
035-XXX-099
(No adapters were found.)
035-XXX-s99
(Failed RAID test on PCI slot s. s = number
of failing PCI slot.)
035-XXX-snn
(s = number of failing PCI slot, nn = SCSI
ID of failing fixed disk.)
089-XXX-001
(Failed microprocessor test)
089-XXX-002
(Failed optional microprocessor test)
201-XXX-0nn
(Failed memory test.)
201-XXX-999
(Multiple DIMM failure, see error text)
202-XXX-001
(Failed system cache test)
202-XXX-002
(Failed system cache test)
206-XXX-000
(Failed diskette drive test)
215-XXX-000
(Failed IDE CD-ROM drive test)
1. ServeRAID adapter in slot s is not configured properly. Obtain
the basic and extended configuration status and see the ServeRAID
Hardware Maintenance Manual for more information.
2. Cable.
3. Adapter.
v If adapter is installed re-check connection.
1. RAID adapter
2. Cable
3. System board
v Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s.
1. Verify microprocessor 1 is installed and seated correctly.
2. Verify BIOS code is at latest level.
3. Microprocessor 1.
4. System board.
1. Verify microprocessor 2 is installed and seated correctly.
2. Verify BIOS code is at latest level.
3. Microprocessor 2.
4. System board.
1. DIMM Location slots 1-4 where nn = DIMM location.
Note: nn 1=DIMM 1; 2=DIMM 2; 3=DIMM 3; 4=DIMM 4.
2. System board.
1. See error text for failing DIMMs.
2. System board.
1. Verify microprocessor 1 is installed and seated correctly.
2. Verify BIOS code is at latest level.
3. Microprocessor 1.
4. System board.
1. Verify microprocessor 2 is installed and seated correctly.
2. Verify BIOS code is at latest level.
3. Microprocessor 2.
4. System board.
1. Rerun the test using another diskette.
2. Cable.
3. Diskette drive.
4. System board.
1. Rerun the test using another CD-ROM.
2. CD-ROM drive cables.
3. CD-ROM drive.
4. System board.
84 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Error code/symptom FRU/action
217-198-XXX
(Could not establish drive parameters)
217-XXX-00n
(Failed hard disk drive test)
Note: If RAID is configured, the hard disk
drive number refers to the RAID logical
array.
301-XXX-000
(Failed keyboard test)
302-XXX-000
(Failed mouse test)
405-XXX-000
(Failed Ethernet test on controller on the
system board)
405-XXX-00n
(Failed Ethernet test on adapter in PCI slot
n)
405-XXX-a0n
(Failed Ethernet test on adapter in PCI slot
a)
415-XXX-000
(Failed Modem test)
Note: Error message may indicate modem
is not supported.
1. Check cable and termination.
2. Hard disk drive backplane.
3. SCSI daughter card
4. Hard disk drive.
1. Hard disk drive n
2. SCSI card
3. Hard disk drive backplane
v Keyboard
v System board
v Mouse
v System board
1. Verify that Ethernet is not disabled in BIOS.
2. System board.
1. For n=0, system board
2. For n>0, adapter in PCI slot n
3. System board
1. Fora=0,system board
2. Fora>0,adapter in PCI slot a
1. Cable
Note: Ensure modem is present and attached to server.
2. Modem
3. System board
System board LEDs
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
LED FRU/action
DIMM x
Standby power
Note: Normal operation is
indicated when this LED is lit and
the server is connected to an ac
power source. A problem is
indicated if the LED is not lit
when connected to ac power.
System fan 2
1. DIMM x
2. System board
1. Power supply
2. System board
1. Fan 2
2. System board
Chapter 7. Symptom-to-FRU index 85
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
LED FRU/action
System fan 1
Microprocessor
1. Fan 1
2. System board
1. Microprocessor
2. System board
Error symptoms
You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, go to “Starting the
diagnostic programs and viewing the test log” on page 17 to test the server.
If you have just added new software or a new option and the server is not working,
use the following procedures before using the error symptom charts:
v Remove the software or device that you just added.
v Run the diagnostic tests to determine whether the server is running correctly.
v Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
CD-ROM drive problems
Symptom FRU/action
CD-ROM drive is not
recognized.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom FRU/action
The SCSI expansion enclosure
used to work but does not work
now.
1. Verify that:
v The IDE channel to which the CD-ROM drive is attached (primary or
secondary) is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
2. Run CD-ROM drive diagnostics.
3. CD-ROM drive.
Expansion enclosure problems
1. Verify that:
v The cables for all external SCSI options are connected correctly.
v The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI option is turned on. You must turn on an external SCSI
option before turning on the server.
2. For more information, see the SCSI expansion enclosure documentation.
86 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Hard disk drive problems
Symptom FRU/action
Not all drives are recognized by
the hard disk drive diagnostic
test (Fixed Disk test).
1. Remove the first drive not recognized and try the hard disk drive
diagnostic test again.
2. If the remaining drives are recognized, replace the drive you removed with a
new one.
System stops responding during
hard disk drive diagnostic test.
1. Remove the hard disk drive being tested when the server stopped
responding and try the diagnostic test again.
2. If the hard disk drive diagnostic test runs successfully, replace the drive you
removed with a new one.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
General problems
Symptom FRU/action
Problems such as broken cover
locks or indicator LEDs not
v Broken CRU/FRU
working
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Intermittent problems
Symptom FRU/action
A problem occurs only
occasionally and is difficult to
detect.
1. Verify that:
v All cables and cords are connected securely to the rear of the server and
attached options.
v When the server is turned on, air is flowing from the rear of the server at the
fan grill. If there is no airflow, the fan is not working. This causes the server
to overheat and shut down.
v Ensure that the SCSI bus and devices are configured correctly and that the
last external device in each SCSI chain is terminated correctly.
2. Check the system error log.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Keyboard, mouse, or pointing-device problems
Symptom FRU/action
All or some keys on the
keyboard do not work.
1. Verify that:
v The keyboard cable is securely connected to the system, and the keyboard
and mouse cables are not reversed.
v The server and the monitor are turned on.
2. Keyboard.
3. System board.
Chapter 7. Symptom-to-FRU index 87
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Keyboard, mouse, or pointing-device problems
Symptom FRU/action
The mouse or pointing device
does not work.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom FRU/action
The amount of system memory
displayed is less than the
amount of physical memory
installed.
1. Verify that:
v The mouse or pointing-device cable is securely connected, and that the
keyboard and mouse cables are not reversed.
v The mouse device drivers are installed correctly.
2. Mouse or pointing device.
3. System board.
Memory problems
1. Verify that:
v The memory modules are seated properly.
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
v All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem or a DIMM
bank could have been manually disabled.
2. Check POST error log for error message 289:
v If the DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
v If the DIMM was disabled by the user or by POST:
a. Start the Configuration/Setup Utility program.
b. Enable the DIMM.
c. Save the configuration and restart the server.
3. DIMM.
4. System board.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom FRU/action
The server emits a continuous
tone during POST. (The startup
(boot) microprocessor is not
working properly.)
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom FRU/action
Testing the monitor.
1. Verify that the startup microprocessor is seated properly.
2. Startup microprocessor.
v See the information that comes with the monitor for adjusting and testing
88 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Microprocessor problems
Monitor problems
instructions. (Some IBM monitors have their own self-tests.)
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Monitor problems
Symptom FRU/action
The screen is blank.
1. Verify that:
v The server power cord is plugged into the server and a working electrical
outlet.
v The monitor cables are connected properly.
v The monitor is turned on and the Brightness and Contrast controls are
adjusted correctly.
v If the servers are C2T chained together, verify that:
– The C2T chain cables are securely connected to the servers.
– The C2T breakout cable is connected properly.
– A server that is turned on is selected.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST followed by a blank display screen. If this occurs and the Boot
Fail Count feature in the Start Options of the Configuration/Setup Utility
program is set to Enabled (its default setting), you must restart the server three
times to force the system BIOS to reset the CMOS values to the default
configuration (memory connector or bank of connectors enabled).
2. Make sure that damaged BIOS code is not affecting the video; see “Recovering
from a POST/BIOS update failure” on page 20.
3. If you have verified these items and the screen remains blank, replace:
a. Monitor
b. Video adapter, if installed
c. System board
Only the cursor appears.
The monitor works when you
turn on the server but goes
blank when you start some
application programs.
v See “Undetermined problems” on page 97.
1. Verify that:
v The application program is not setting a display mode higher than the
capability of the monitor.
v The primary monitor cable is connected to the C2T device breakout cable.
v You installed the necessary device drivers for the applications.
2. If you have verified these items and the screen remains blank, replace the
monitor.
The screen is wavy, unreadable,
rolling, distorted, or has screen
jitter.
1. If the monitor self-tests show the monitor is working properly, consider
the location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescent lights, and other monitors) can cause
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor. (Moving a color monitor while it is turned on
might cause screen discoloration.) Then move the device and the monitor at
least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
a. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
b. Non-IBM monitor cables might cause unpredictable problems.
c. An enhanced monitor cable with additional shielding is available for the
9521 and 9527 monitors. For information about the enhanced monitor
cable, contact your IBM reseller or IBM marketing representative.
2. Video adapter, if installed.
3. System board.
Chapter 7. Symptom-to-FRU index 89
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Monitor problems
Symptom FRU/action
Wrong characters appear on the
screen.
1. If the wrong language is displayed, update the BIOS code with the correct
language.
2. Video adapter, if installed.
3. System board.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Option problems
Symptom FRU/action
An IBM option that was just
installed does not work.
1. Verify that:
v The option is designed for the server (see the ServerProven
®
list at
http://www.ibm.com/pc/compat/).
v You followed the installation instructions that came with the option.
v The option is installed correctly.
v You have not loosened any other installed options or cables.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
2. Option you just installed.
An IBM option that used to work
does not work now.
1. Verify that all of the option hardware and cable connections are secure.
2. If the option comes with its own test instructions, use those instructions to test
the option.
3. If the failing option is a SCSI option, verify that:
v The cables for all external SCSI options are connected correctly.
v The last option in each SCSI chain, or the end of the SCSI cable, is
terminated correctly.
v Any external SCSI option is turned on. You must turn on an external SCSI
option before turning on the server.
4. Failing option.
Note: See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer (CRU), and which components must be replaced by a field service technician (FRU).
Symptom FRU/action
The server does not turn on.
1. Verify that:
2. If LEDs for microprocessors or VRMs are on, verify that:
3. See “Undetermined problems” on page 97.
90 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide
Power problems
v The power cables are properly connected to the server.
v The electrical outlet functions properly.
v The type of memory installed is correct.
v If you just installed an option, remove it, and restart the server. If the server
now turns on, you might have installed more options than the power supply
supports.
a. A VRM is installed if a second microprocessor is present.
b. All microprocessors have the same speed.
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