IBM x3550 M4 Type 7914 Installation And Service Manual

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IBM System x3550 M4 Type 7914

Installation and Service Guide

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IBM System x3550 M4 Type 7914

Installation and Service Guide

Note

Before using this information and the product it supports, read the general information in Appendix D, “Getting help and technical assistance,” on page 829, “Notices” on page 833, the Warranty Information document, and the Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD.

Eighteenth Edition (August 2014)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety ...............vii

Guidelines for trained service technicians ....ix

Inspecting for unsafe conditions ......ix

Guidelines for servicing electrical equipment . . x

Safety statements ............xi

Chapter 1. The IBM System x3550 M4

server ...............1

The IBM Documentation CD .........4

Hardware and software requirements .....4

Using the Documentation Browser ......4

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

viii IBM System x3550 M4 Type 7914: Installation and Service Guide

Guidelines for trained service technicians

This section contains information for trained service technicians.

Inspecting for unsafe conditions

Use this information to help you identify potential unsafe conditions in an IBM product that you are working on.

Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury. The information in this section addresses only those items. Use good judgment to identify potential unsafe conditions that might be caused by non-IBM alterations or attachment of non-IBM features or optional devices that are not addressed in this section. If you identify an unsafe condition, you must determine how serious the hazard is and whether you must correct the problem before you work on the product.

Consider the following conditions and the safety hazards that they present: v Electrical hazards, especially primary power. Primary voltage on the frame can

cause serious or fatal electrical shock.

v Explosive hazards, such as a damaged CRT face or a bulging capacitor. v Mechanical hazards, such as loose or missing hardware.

To inspect the product for potential unsafe conditions, complete the following steps:

1. Make sure that the power is off and the power cords are disconnected.

2. Make sure that the exterior cover is not damaged, loose, or broken, and observe

any sharp edges.

3. Check the power cords: v Make sure that the third-wire ground connector is in good condition. Use a

meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.

v Make sure that the power cords are the correct type. v Make sure that the insulation is not frayed or worn.

4. Remove the cover.

5. Check for any obvious non-IBM alterations. Use good judgment as to the safety

of any non-IBM alterations.

6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Make sure that the power-supply cover fasteners (screws or rivets) have not

been removed or tampered with.

Safety ix

Guidelines for servicing electrical equipment

Observe these guidelines when you service electrical equipment. v Check the area for electrical hazards such as moist floors, nongrounded power

extension cords, and missing safety grounds.

v Use only approved tools and test equipment. Some hand tools have handles that

are covered with a soft material that does not provide insulation from live electrical current.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition. Do not use worn or broken tools or testers.

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.

The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit.

v Some rubber floor mats contain small conductive fibers to decrease electrostatic

discharge. Do not use this type of mat to protect yourself from electrical shock.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical

outlet so that you can turn off the power quickly in the event of an electrical accident.

v Disconnect all power before you perform a mechanical inspection, work near

power supplies, or remove or install main units.

v Before you work on the equipment, disconnect the power cord. If you cannot

disconnect the power cord, have the customer power-off the wall box that supplies power to the equipment and lock the wall box in the off position.

v Never assume that power has been disconnected from a circuit. Check it to

make sure that it has been disconnected.

v If you have to work on equipment that has exposed electrical circuits, observe

the following precautions: – Make sure that another person who is familiar with the power-off controls is

near you and is available to turn off the power if necessary.

– When you work with powered-on electrical equipment, use only one hand.

Keep the other hand in your pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock.

– When you use a tester, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on a suitable rubber mat to insulate you from grounds such as metal

floor strips and equipment frames.

v Use extreme care when you measure high voltages. v To ensure proper grounding of components such as power supplies, pumps,

blowers, fans, and motor generators, do not service these components outside of their normal operating locations.

v If an electrical accident occurs, use caution, turn off the power, and send another

person to get medical aid.

x IBM System x3550 M4 Type 7914: Installation and Service Guide

Safety statements

These statements provide the caution and danger information that is used in this documentation.

Important:

Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the Safety Information document under Statement 1.

Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device.

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety xi

Statement 2

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than those

specified herein might result in hazardous radiation exposure.

xii IBM System x3550 M4 Type 7914: Installation and Service Guide

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Statement 4

CAUTION: Use safe practices when lifting.

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

Statement 5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Safety xiii

Statement 6

CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source.

Statement 8

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 12

CAUTION: The following label indicates a hot surface nearby.

Statement 26

xiv IBM System x3550 M4 Type 7914: Installation and Service Guide

CAUTION: Do not place any object on top of rack-mounted devices.

Statement 27

CAUTION: Hazardous moving parts are nearby.

Rack Safety Information, Statement 2

DANGER

v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.

v Always install servers and optional devices starting from the bottom of the

rack cabinet.

v Always install the heaviest devices in the bottom of the rack cabinet.

Safety xv

xvi IBM System x3550 M4 Type 7914: Installation and Service Guide

Chapter 1. The IBM System x3550 M4 server

This publication contains information and instructions for setting up your IBM System x3550 M4 server, instructions for installing some optional devices, cabling and configuring the server, removing and replacing devices, and diagnostics and troubleshooting information.

In addition to the instructions in Chapter 2, “Installing optional devices,” on page 25 for installing optional hardware devices, updating firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 26.

The IBM System x3550 M4 server is a 1-U-high network transaction processing. This high-performance, multicore server is ideally suited for networking environments that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the server. These design features make it possible for you to customize the system hardware to meet your needs today and provide flexible expansion capabilities for the future.

The server comes with a limited warranty. For information about the terms of the warranty, see the Warranty Information document that comes with the server.

rack model server for high-volume

The server contains IBM X-Architecture

technologies, which help increase performance and reliability. For more information, see “What your server offers” on page 11 and “Reliability, availability, and serviceability” on page 14.

You can obtain up-to-date information about the server and other IBM server products at http://www.ibm.com/systems/x/. At http://www.ibm.com/support/ mysupport/, you can create a personalized support page by identifying IBM products that are of interest to you. From this personalized page, you can subscribe to weekly email notifications about new technical documents, search for information and downloads, and access various administrative services.

If you participate in the IBM client reference program, you can share information about your use of technology, best practices, and innovative solutions; build a professional network; and gain visibility for your business. For more information about the IBM client reference program, see http://www.ibm.com/ibm/ clientreference/.

The hot-swap server models support up to eight 2.5-inch hot-swap hard disk drives or three 3.5-inch hot-swap hard disk drives. The simple-swap server models support up to three 3.5-inch simple-swap hard disk drives. It supports 2.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives, 3.5-inch hot-swap Serial Attached SCSI (SAS) or SATA hard disk drives, or 3.5-inch simple-swap SATA hard disk drives.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A 1-U-high device is approximately 1.75 inches tall.

Note: The illustrations in this document might differ slightly from your model.

The following illustration shows the 2.5-inch hot-swap server models with an optional optical drive bay.

Figure 1. Front view: 2.5-inch model

The following illustration shows the 3.5-inch hot-swap or simple-swap server models. The servers support up to three 3.5-inch hot-swap SAS/SATA or simple-swap SATA hard disk drives.

Figure 2. Front view: 3.5-inch model

If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. To check for updates, go to http://www.ibm.com/ supportportal/.

Record information about the server in the following table.

Product name IBM System x3550 M4 server Machine type 7914 Model number _____________________________________________ Serial number _____________________________________________

The model number and serial number are on the ID label on the front of the server, as shown in the following illustration.

2 IBM System x3550 M4 Type 7914: Installation and Service Guide

Note: The illustrations in this document might differ slightly from your hardware.

Figure 3. ID label

In addition, the system service label, which is on the cover of the server, provides a QR code for mobile access to service information. You can scan the QR code using a QR code reader and scanner with a mobile device and get quick access to the IBM Service Information website. The IBM Service Information website provides additional information for parts installation and replacement videos, and error codes for server support.

The following illustration shows the QR code (http://ibm.co/114FFrw):

Figure 4. QR code

You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system.

For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/.

See the Rack Installation Instructions document on the IBM System x Documentation CD for complete rack installation and removal instructions.

Chapter 1. The IBM System x3550 M4 server 3

The IBM Documentation CD

The IBM Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM Documentation CD requires the following minimum hardware and software:

v Microsoft Windows XP, Windows 2000, or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents, using Adobe Acrobat Reader or xpdf.

The Documentation Browser automatically detects the regional settings in use in your server and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English-language version is displayed.

Use one of the following procedures to start the Documentation Browser: v If Autostart is enabled, insert the CD into the CD or DVD drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users, use one of the following

procedures: – If you are using a Windows operating system, insert the CD into the CD or

DVD drive and click Start > Run.IntheOpen field, type

e:\win32.bat

where e is the drive letter of the CD or DVD drive, and click OK.

– If you are using Red Hat Linux, insert the CD into the CD or DVD drive;

then, run the following command from the /mnt/cdrom directory:

sh runlinux.sh

Select the server from the Product menu. The Available Topics list displays all the documents for the server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents.

When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key while you select the documents. Click View to view the selected document or documents in Acrobat Reader or xpdf. If you selected more than one document, all the selected documents are opened in Acrobat Reader or xpdf.

4 IBM System x3550 M4 Type 7914: Installation and Service Guide

To search all the documents, type a word or word string in the Search field and click Search. The documents in which the word or word string appears are listed in order of the most occurrences. Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document.

Click Help for detailed information about using the Documentation Browser.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you

avoid inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or data.

An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Server features and specifications

The following information is a summary of the features and specifications of the server.

Depending on the model, some features might not be available, or some specifications might not apply.

6 IBM System x3550 M4 Type 7914: Installation and Service Guide

Table 1. Server features and specifications

Microprocessor (depending on the model):

v Supports up to two multi-core

Memory (depending on the model):

v Minimum: 2 GB v Maximum: 768 GB

microprocessors (one installed)

v Level-3 cache v Two QuickPath Interconnect (QPI)

links speed up to 8.0 GT per second

Notes:

v Type:

v Use the Setup utility program to

determine the type and speed of the microprocessors.

v For a list of supported

microprocessors, see http://www.ibm.com/systems/ info/x86servers/serverproven/ compat/us/.

v Slots: 24 dual inline v Supports (depending on the

– 64 GB using unbuffered DIMMs

(UDIMMs)

– 384 GB using registered DIMMs

(RDIMMs)

– 768 GB using load reduction

DIMMs (LRDIMMs)

– PC3-8500 (DDR3-1066),

PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900 (DDR3-1866)

– Single-rank, dual-rank, or

quad-rank

– Registered DIMM (RDIMM),

unbuffered DIMM (UDIMM), or load reduced DIMM (LRDIMM)

model): – 4 GB UDIMM – 2 GB, 4 GB, 8 GB, and 16 GB

RDIMMs

– 32 GB LRDIMM

SATA optical drives (optional for

2.5-inch models):

v DVD-ROM v Multi-burner

Hard disk drive expansion bays (depending on the model):

v 2.5-inch models: Up to eight

2.5-inch hot-swap SAS/SATA hard disk drive bays (with an optional optical drive bay)

v 3.5-inch models: Up to three

3.5-inch hot-swap SAS/SATA or simple-swap SATA hard disk drive bays

PCI expansion slots:

Supports two PCI riser slots: v Slot 1 supports low-profile cards.

– PCI Express 3.0 x16

v Slot 2 supports half-length,

full-height cards. – PCI Express 3.0 x8 – PCI Express 3.0 x16 (two

microprocessors installed)

– PCI-X 64-bit/133 MHz

Chapter 1. The IBM System x3550 M4 server 7

Table 1. Server features and specifications (continued)

Video controller (integrated into IMM2):

v Matrox G200eR2

Note: The maximum video resolution is 1600 x 1200 at 75 Hz. – SVGA compatible video

controller

– DDR3 528 MHz SDRAM video

memory controller

– Avocent Digital Video

Compression

– 16 MB of video memory (not

expandable)

Hot-swap fans:

v One microprocessor: 4 dual-motor

hot-swap fans.

v Two microprocessors: 6 dual-motor

hot-swap fans.

Power supply:

v Up to two hot-swap power

supplies for redundancy support – 550-watt ac – 750-watt ac – 750-watt dc

Note: Power supplies in the server must be with the same power rating or wattage.

Integrated functions:

v Integrated Management Module II

(IMM2), which consolidates multiple management functions in a single chip.

v Intel I350AM4 Quad Port Gigabit

Ethernet controller with Wake on LAN support

v Eight Universal Serial Bus (USB)

ports for 3.5-inch models. Seven Universal Serial Bus (USB) ports for 2.5-inch models. One port is for optional USB flash device with embedded hypervisor software is installed.

v Six network ports (four 1 Gb

Ethernet ports on the system board and two additional ports when the optional IBM Dual-Port 10 Gb Network Adapter is installed)

v One System Management 1 Gb

Ethernet port on the rear connected to a systems management network. This system management connector is dedicated to the IMM2 functions.

v One serial port

RAID controllers (depending on the model):

v A ServeRAID H1110 SAS/SATA

adapter that provides RAID 0, 1, and 10.

v A ServeRAID M1115 SAS/SATA

adapter that provides RAID 0, 1, and 10 with optional FoD RAID 5/50 and SED (Self Encrypting Drive) upgrade.

v A ServeRAID M5110 SAS/SATA

adapter that provides RAID 0, 1, and 10. Optional upgrade:

– RAID 5/50 (512 MB Cache) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (512 MB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (1 GB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 and SED (Zero

Cache)

v A ServeRAID M5120 SAS/SATA

adapter that provides RAID 0, 1, and 10. Optional upgrade:

– RAID 5/50 (512 MB Cache) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (512 MB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (1 GB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 and SED (Zero

Cache)

8 IBM System x3550 M4 Type 7914: Installation and Service Guide

Table 1. Server features and specifications (continued)

Environment: compliant with ASHRAE class A3 specifications.

Server on: v Temperature:

– 5°C to 40°C (41°F to 104°F) – Altitude: 0 to 950 m (3,117 ft);

decrease the maximum system temperature by 1°C for every 175-m increase in altitude.

v Maximum altitude: 3,050 m (10,000

ft), 5°C to 28°C (41°F to 82.4°F)

v Humidity:

– Non-condensing: -12°C dew

point (10.4°F)

– Relative humidity: 8% to 85%

v Maximum dew point: 24°C (75.2°F) v Maximum rate of temperature

change: – Tape drives: 5°C/hr (41°F/hr) – Hard disk drives: 20°C/hr

(68°F/hr)

Server off: v Temperature: 5°C to 45°C (41°F to

113°F)

v Relative humidity: 8% to 85% v Maximum dew point: 27°C (80.6°F)

Storage (non-operating):

v Temperature: 1°C to 60°C (33.8°F to

140°F)

v Maximum altitude: 3,050 m (10,000

ft)

v Relative humidity: 5% to 80% v Maximum dew point: 29°C (84.2°F)

Shipment (non-operating):

v Temperature: -40°C to 60°C (-40°F

to 140°F)

v Maximum altitude: 10,700 m

(35,105 ft)

v Relative humidity: 5% to 100% v Maximum dew point: 29°C (84.2°F)

Particulate contamination: airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 835.

Attention:

v Design to ASHRAE Class A3,

ambient of 40°C, with relaxed support:

– Support cloud like workload

with no performance degradation acceptable (Turbo-Off)

– Under no circumstance, can any

combination of worst case workload and configuration result in system shutdown or design exposure at 40°C

v Specific microprocessors supported

environment: – Microprocessor Intel Xeon

E5-2690, 135W:

- Temperature: 10°C to 27°C (50°F to 80.6°F)

- Altitude: 0 to 304.8 m (1,000 ft)

– Microprocessor models with

115W and 130W:

- Temperature: 10°C to 35°C (50°F to 95°F)

- Altitude: 0 to 914.4 m (3,000 ft)

Size:

v 1U v Height: 43 mm (1.7 inches) v Depth: 734 mm (28.9 inches) v Width: 429 mm (16.9 inches) v Weight: approximately 16.4 kg

(36.16 lb) when fully configured

Acoustical noise emissions:

v Sound power, idling: 6.5 bels

maximum

v Sound power, operating: 6.5 bels

maximum

Heat output:

Approximate heat output: v Minimum configuration: 461 Btu

per hour (AC 135 watts)

v Maximum configuration: 3378 Btu

per hour (AC 990 watts)

Electrical input:

v Sine-wave input (50 - 60 Hz)

required

v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

v Input kilovolt-amperes (kVA),

approximately: – Minimum: 0.14 kVA – Maximum: 0.993 kVA

Notes:

1. Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

2. The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements are made in accordance with ISO 7779 and reported in conformance with ISO

9296. Actual sound-pressure levels in a given location might exceed the average values stated because of room reflections and other nearby noise sources. The noise emission level stated in the declared (upper limit) sound-power level, in bels, for a random sample of system.

EU Regulation 617/2013 Technical Documentation:

International Business Machines Corporation New Orchard Road Armonk, New York 10504

Chapter 1. The IBM System x3550 M4 server 9

http://www.ibm.com/customersupport/

For more information on the energy efficiency program, go to http://www.ibm.com/systems/x/hardware/energy-star/index.html

Product Type:

Computer server

Year first manufactured:

2012

Internal/external power supply efficiency:

v http://www.plugloadsolutions.com/psu_reports/

IBM_FSA011_550W_SO-301_Report.pdf

v http://www.plugloadsolutions.com/psu_reports/IBM_7001676-

XXXX_550W_SO-458_Report.pdf

v http://www.plugloadsolutions.com/psu_reports/IBM_7001605-

XXXX_750W_SO-258_Report.pdf

v http://www.plugloadsolutions.com/psu_reports/SO-299_IBM_DPS-

750AB-1_750W_Report.pdf

v http://www.plugloadsolutions.com/psu_reports/IBM_DPS-750AB-14

%20A_750W_SO-527_Report.pdf

Maximum power (watts):

See Power supply.

Idle state power (watts):

219

Sleep mode power (watts):

Not applicable for servers.

Off mode power (watts):

Noise levels (the declared A-weighed sound power level of the computer):

See Acoustical noise emissions.

Test voltage and frequency:

230V/50Hzor60Hz

Total harmonic distortion of the electricity supply system:

The maximum harmonic content of the input voltage waveform will be equal or less than 2%. The qualification is compliant with EN 61000-3-2.

Information and documentation on the instrumentation set-up and circuits used for electrical testing:

ENERGY STAR Test Method for Computer Servers; ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies.

Measurement methodology used to determine information in this document:

ENERGY STAR Servers Version 2.0 Program Requirements; ECOVA Generalized Test Protocol for Calculating the Energy Efficiency of Internal Ac-Dc and Dc-Dc Power Supplies.

10 IBM System x3550 M4 Type 7914: Installation and Service Guide

What your server offers

This section introduces features and technologies the server uses and provides.

v Active Energy Manager

The IBM Active Energy Manager solution is an IBM Systems Director plug-in that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in correlation to specific software application programs and hardware configurations. You can obtain the measurement values through the systems-management interface and view them, using IBM Systems Director. For more information, including the required levels of IBM Systems Director and Active Energy Manager, see the IBM Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/ pubs/index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html or see http://www.ibm.com/systems/management/director/downloads.html.

v Dynamic System Analysis (DSA)

The server comes with the IBM Dynamic System Analysis (DSA) Preboot diagnostic program. DSA collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests of the major components of the server. DSA creates a DSA log, which is a chronologically ordered merge of the system-event log (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file.

Two editions of Dynamic System Analysis are available: DSA Portable and DSA Preboot. For more information about both editions, see “DSA editions” on page

150.

v Features on Demand

If a Features on Demand feature is integrated in the server or in an optional device that is installed in the server, you can purchase an activation key to activate the feature. For information about Features on Demand, see /http://www.ibm.com/systems/x/fod/.

v IBM ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD, which you can download from the web, provides programs to help you set up the server and install a Windows operating system. The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers. For more information about the ServerGuide Setup and Installation CD, see “Using the ServerGuide Setup and Installation CD” on page 104.

v IBM Systems Director

IBM Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems in a heterogeneous environment. By using industry standards, IBM Systems Director supports multiple operating systems and virtualization technologies. For more information, see the IBM Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/ director/pubs/index.jsp?topic=%2Fcom.ibm.director.main.helps.doc %2Ffqm0_main.html and “IBM Systems Director” on page 15.

v Integrated Management Module II (IMM2)

The integrated management module II (IMM2) combines service processor functions, video controller, and remote presence and blue-screen capture features in a single chip. The IMM provides advanced service-processor control, monitoring, and alerting function. If an environmental condition exceeds a threshold or if a system component fails, the IMM lights LEDs to help you diagnose the problem, records the error in the IMM event log, and alerts you to

Chapter 1. The IBM System x3550 M4 server 11

the problem. Optionally, the IMM also provides a virtual presence capability for remote server management capabilities. The IMM provides remote server management through the following industry-standard interfaces:

– Intelligent Platform Management Interface (IPMI) version 2.0 – Simple Network Management Protocol (SNMP) version 3.0 – Common Information Model (CIM) – Web browser Some of the features that are unique to the IMM are enhanced performance,

higher-resolution remote video, expanded security options, and Feature on Demand enablement for hardware and firmware options.

For additional information, see “Using the integrated management module” on page 114 and the Integrated Management Module II User’s Guide at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-

5086346.

v Integrated network support

The server comes with an integrated dual-port Intel Gigabit Ethernet controller, which supports connection to a 10 Mbps, 100 Mbps, or 1000 Mbps network. For more information, see “Configuring the Ethernet controller” on page 119.

v Integrated Trusted Platform Module (TPM)

This integrated security chip performs cryptographic functions and stores private and public secure keys. It provides the hardware support for the Trusted Computing Group (TCG) specification. You can download the software to support the TCG specification, when the software is available. You can enable TPM support through the Setup utility under the System Security menu option.

v Large data-storage capacity and hot-swap capability

The hot-swap server models support a maximum of eight 2.5-inch or three

3.5-inch hot-swap Serial Attached SCSI (SAS) hard disk drives or hot-swap Serial ATA (SATA) hard disk drives. The simple-swap server models support a maximum of three 3.5-inch simple-swap SATA hard disk drives.

With the hot-swap feature, you can add, remove, or replace hard disk drives without turning off the server.

v Large system-memory capacity

The server can support up to 768 GB of system memory. The server provides 24 dual inline memory module (DIMM) connectors. The server memory controller supports error correcting code (ECC) for PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900 (DDR3-1866), DDR3 (third-generation double-data-rate), synchronous dynamic random access memory (SDRAM) DIMMs.

v Light path diagnostics

Light path diagnostics provides LEDs to help you diagnose problems. For more information about light path diagnostics and the LEDs, see “Light path diagnostics” on page 134 and “Light path diagnostics LEDs” on page 137.

v Mobile access to IBM Service Information website

The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the IBM Service Information website. The IBM Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1, “The IBM System x3550 M4 server,” on page 1.

v Multi-core processing

12 IBM System x3550 M4 Type 7914: Installation and Service Guide

The server supports up to two multi-core microprocessors. The server comes with a minimum of one microprocessor.

v PCI adapter capabilities

The server has two PCI interface slots (one supports low-profile cards, and one supports half-length, full-height cards). Slot 2 can support PCI Express or PCI-X adapters through an optional PCI riser card. See “Replacing an adapter” on page 250 for detailed information.

v Redundant connection

The addition of the optional Ethernet adapter provides failover capability to a redundant Ethernet connection with the applicable application installed. If a problem occurs with the primary Ethernet connection and the optional Ethernet adapter is installed on the server, all Ethernet traffic that is associated with the primary connection is automatically switched to the optional redundant Ethernet adapter connection. If the applicable device drivers are installed, this switching occurs without data loss and without user intervention.

v Redundant cooling and optional power capabilities

The server supports a maximum of two 550-watt or 750-watt hot-swap power supplies and six dual-motor hot-swap fans, which provide redundancy and hot-swap capability for a typical configuration. The redundant cooling by the fans in the server enables continued operation if one of the fans fails. The server comes with the minimum of one 550-watt or 750-watt hot-swap power supply and four fans.

You must install the fourth and sixth fans when you install the second microprocessor in the server. You can order the second optional power supply for power redundancy.

Note: You cannot mix 550-watt and 750-watt power supplies in the server.

v ServeRAID support

The ServeRAID adapter provides hardware redundant array of independent disks (RAID) support to create configurations. The standard RAID adapter provides RAID levels 0, 1, and 10. An optional RAID adapter is available for purchase.

v Systems-management capabilities

The server comes with an integrated management module II (IMM2). When the IMM is used with the systems-management software that comes with the server, you can manage the functions of the server locally and remotely. The IMM also provides system monitoring, event recording, and network alert capability. The systems-management connector on the rear of the server is dedicated to the IMM. The dedicated systems-management connector provides additional security by physically separating the management network traffic from the production network. You can use the Setup utility to configure the server to use a dedicated systems-management network or a shared network.

v UEFI-compliant server firmware

IBM System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability, availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility support. UEFI replaces the BIOS and defines a standard interface between the operating system, platform firmware, and external devices. UEFI-compliant System x servers are capable of booting UEFI-compliant operating systems, BIOS-based operating systems, and BIOS-based adapters as well as UEFI-compliant adapters.

Note: The server does not support DOS (Disk Operating System).

Chapter 1. The IBM System x3550 M4 server 13

v VMware ESXi embedded hypervisor

An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase. Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time. The USB embedded hypervisor flash device can be installed in the internal USB connector on the system board. For more information about using the embedded hypervisor, see “Using the embedded hypervisor” on page 118.

Reliability, availability, and serviceability

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored in the server, the availability of the server when you need it, and the ease with which you can diagnose and correct problems.

Your server has the following RAS features:

v 3-year parts and 3-year labor limited warranty (Machine Type 7914) v 24-hour support center v Automatic error retry and recovery v Automatic restart on nonmaskable interrupt (NMI) v Automatic restart after a power failure v Back up basic input/output system switching under the control of the integrated

management module (IMM)

v Built-in monitoring for fan, power, temperature, voltage, and power-supply

redundancy

v Cable-presence detection on most connectors v Chipkill memory protection v Double-device data correction (DDDC) for x4 DRAM technology DIMMs

(available on 16 GB DIMMs only). Ensures that data is available on a single x4 DRAM DIMM after a hard failure of up to two DRAM DIMMs. One x4 DRAM DIMM in each rank is reserved as a space device.

v Diagnostic support for ServeRAID and Ethernet adapters v Error codes and messages v Error correcting code (ECC) L3 cache and system memory v Full Array Memory Mirroring (FAMM) redundancy v Hot-swap cooling fans with speed-sensing capability v Hot-swap hard disk drives v Information and light path diagnostics LED panels v Integrated Management Module (IMM) v Light path diagnostics LEDs for memory DIMMs, microprocessors, hard disk

drives, solid state drives, power supplies, and fans

v Memory mirroring and memory sparing support v Memory error correcting code and parity test v Memory down sizing (non-mirrored memory). After a restart of the server after

the memory controller detected a non-mirrored uncorrectable error and the memory controller cannot recover operationally, the IMM logs the uncorrectable error and informs POST. POST logically maps out the memory with the uncorrectable error, and the server restarts with the remaining installed memory.

v Menu-driven setup, system configuration, and redundant array of independent

disks (RAID) configuration programs

v Microprocessor built-in self-test (BIST), internal error signal monitoring, internal

thermal trip signal monitoring, configuration checking, and microprocessor and voltage regulator module failure identification through light path diagnostics

v Nonmaskable interrupt (NMI) button v Parity checking on the small computer system interface (SCSI) bus and PCI-E

and PCI/PCI-X buses

14 IBM System x3550 M4 Type 7914: Installation and Service Guide

v Power management: Compliance with Advanced Configuration and Power

Interface (ACPI)

v Power-on self-test (POST) v Predictive Failure Analysis (PFA) alerts on memory, microprocessors, SAS/SATA

hard disk drives or solid state drives, fans, power supplies, and VRM

v Redundant Ethernet capabilities with failover support v Redundant hot-swap power supplies and redundant hot-swap fans v Redundant network interface card (NIC) support v Remind button to temporarily turn off the system-error LED v Remote system problem-determination support v ROM-based diagnostics v ROM checksums v Serial Presence Detection (SPD) on memory, VPD on system board, power

supply, and hard disk drive or solid state drive backplanes, microprocessor and memory expansion tray, and Ethernet cards

v Single-DIMM isolation of excessive correctable error or multi-bit error by the

Unified Extensible Firmware Interface (UEFI)

v Solid state drives v Standby voltage for system-management features and monitoring v Startup (boot) from LAN through remote initial program load (RIPL) or dynamic

host configuration protocol/boot protocol (DHCP/BOOTP)

v System auto-configuring from the configuration menu v System-error logging (POST and IMM) v Systems-management monitoring through the Inter-Integrated Circuit (IC)

protocol bus

v Uncorrectable error (UE) detection v Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics,

IMM firmware, and read-only memory (ROM) resident code, locally or over the LAN

v Vital product data (VPD) on microprocessors, system board, power supplies, and

SAS/SATA (hot-swap hard disk drive or solid state drive) backplane

v Wake on LAN capability

IBM Systems Director

IBM Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in IBM and non-IBM x86 platforms.

Through a single user interface, IBM Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs. A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value. The common tasks include the following items:

v Discovery v Inventory v Configuration v System health v Monitoring v Updates v Event notification v Automation for managed systems

Chapter 1. The IBM System x3550 M4 server 15

The IBM Systems Director Web and command-line interfaces provide a consistent interface that is focused on driving these common tasks and capabilities:

v Discovering, navigating, and visualizing systems on the network with the

detailed inventory and relationships to the other network resources

v Notifying users of problems that occur on systems and the ability to isolate the

sources of the problems

v Notifying users when systems need updates and distributing and installing

updates on a schedule

v Analyzing real-time data for systems and setting critical thresholds that notify

the administrator of emerging problems

v Configuring settings of a single system and creating a configuration plan that

can apply those settings to multiple systems

v Updating installed plug-ins to add new features and functions to the base

capabilities

v Managing the life cycles of virtual resources

For more information about IBM Systems Director, see the documentation on the IBM Systems Director DVD that comes with the server, the IBM Systems Director Information Center at http://pic.dhe.ibm.com/infocenter/director/pubs/ index.jsp?topic=%2Fcom.ibm.director.main.helps.doc%2Ffqm0_main.html, and the Systems Management website at http://www.ibm.com/systems/management/, which presents an overview of IBM Systems Management and IBM Systems Director.

Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off.

For the locations of other LEDs on the system board, see “System-board LEDs” on page 32.

Front view

The following illustrations show the controls, LEDs, and connectors on the front of your server model.

2.5-inch hard disk drive server model.

Figure 5. Front view: 2.5-inch

3.5-inch hard disk drive server model.

16 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 6. Front view: 3.5-inch

v Rack release latches: Press the latches on each front side of the server to remove

the server from the rack.

v Hard disk drive activity LEDs: This LED is used on hot-swap SAS or SATA

hard disk drives. Each hot-swap hard disk drive has an activity LED, and when this LED is flashing, it indicates that the drive is in use.

v Hard disk drive status LEDs: This LED is used on hot-swap SAS or SATA hard

disk drives. When this LED is lit, it indicates that the drive has failed. If an optional IBM ServeRAID controller is installed in the server, when this LED is flashing slowly (one flash per second), it indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

v Optional DVD eject button: Press this button to release a DVD or CD from the

optional DVD drive.

v Optional DVD drive activity LED: When this LED is lit, it indicates that the

optional DVD drive is in use.

v Operator information panel: This panel contains controls and LEDs that provide

information about the status of the server. For information about the controls and LEDs on the operator information panel, see “Operator information panel” on page 18.

v Operator information panel release latch: Press the blue release latch to pull out

the light path diagnostics panel and view the light path diagnostics LEDs and buttons. See “Light path diagnostics panel” on page 19 for more information about the light path diagnostics.

v Video connector: Connect a monitor to this connector. The video connectors on

the front and rear of the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

v USB connectors: Connect a USB device, such as a USB mouse or keyboard to

any of these connectors.

Chapter 1. The IBM System x3550 M4 server 17

Operator information panel

The following illustrations show the controls and LEDs on the advanced operator information panel and the operator information panel depending on your server model.

Figure 7. Advanced operator information panel

Figure 8. Operator information panel

v Power-control button and power-on LED: Press this button to turn the server

on and off manually. The states of the power-on LED are as follows:

Off: Power is not present or the power supply, or the LED itself has failed. Flashing rapidly (4 times per second): The server is turned off and is not

ready to be turned on. The power-control button is disabled. This will last approximately 5 to 10 seconds.

Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server.

Lit: The server is turned on.

v Ethernet activity LEDs: When any of these LEDs is lit, they indicate that the

server is transmitting to or receiving signals from the Ethernet LAN that is connected to the Ethernet port that corresponds to that LED.

v System-locator button/LED: Use this blue LED to visually locate the server

among other servers. A system-locator LED is also on the rear of the server. This LED is used as a presence detection button as well. You can use IBM Systems Director or IMM web interface to light this LED remotely. This LED is controlled by the IMM. The locator button is pressed to visually locate the server among the others servers.

v Check log LED: When this yellow LED is lit, it indicates that a system error has

occurred. Check the event log for additional information. See “Event logs” on page 146 for more information about event logs.

18 IBM System x3550 M4 Type 7914: Installation and Service Guide

v System-error LED: When this yellow LED is lit, it indicates that a system error

has occurred. A system-error LED is also on the rear of the server. An LED on the light path diagnostics panel on the operator information panel or on the system board is also lit to help isolate the error. This LED is controlled by the IMM.

Notes:

1. Depending on the type of operator information panel installed in your server, the Reset button is on the operator information panel or the light path diagnostics panel.

2. You don't have to pull out the operator information panel to obtain more information if there's no release latch existed in your server model.

Light path diagnostics panel

The light path diagnostics panel is located on the top of the operator information panel.

For additional information about the LEDs on the light path diagnostics panel, see “Light path diagnostics LEDs” on page 137.

Note: The system service label inside the server cover also provides information about the location of the light path diagnostics LEDs.

To access the light path diagnostics panel, press the blue release latch on the operator information panel. Pull forward on the panel until the hinge of the operator information panel is free of the server chassis. Then pull down on the panel, so that you can view the light path diagnostics panel information.

Figure 9. Light path diagnostics panel exposure

Chapter 1. The IBM System x3550 M4 server 19

The following illustration shows the LEDs and controls on the light path diagnostics panel.

Figure 10. Light path diagnostics panel

v Remind button: This button places the system-error LED on the operator

information panel into Remind mode. In Remind mode, the system-error LED flashes once every 2 seconds until the problem is corrected, the server is restarted, or a new problem occurs.

By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem.

v Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is in the lower-right corner of the light path diagnostics panel.

Rear view

The following illustration shows the connectors on the rear of the server.

Figure 11. Rear view connectors

20 IBM System x3550 M4 Type 7914: Installation and Service Guide

v NMI button: Press this button to force a nonmaskable interrupt to the

microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the IBM service support). You might have to use a pen or the end of a straightened paper clip to press the button. The NMI button is in the lower left-hand corner on the rear of the server.

v PCI slot 1: Insert a low-profile PCI Express adapter into this slot. v PCI slot 2: Insert a half-length, full-height PCI Express or PCI-X adapter into

this slot.

v Power connector: Connect the power cord to this connector.

Note: Power supply 1 is the default/primary power supply. If power supply 1

fails, you must replace it immediately.

v Video connector: Connect a monitor to this connector. The video connectors on

the front and rear of the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

v Serial connector: Connect a 9-pin serial device to this connector. The serial port

is shared with the integrated management module II (IMM2). The IMM2 can take control of the shared serial port to redirect serial traffic, using Serial over LAN (SOL).

v USB connectors: Connect a USB device, such as a USB mouse or keyboard to

any of these connectors.

v Systems-management Ethernet connector: Use this connector to connect the

server to a network for full systems-management information control. This connector is used only by the integrated management module (IMM2). A dedicated management network provides additional security by physically separating the management network traffic from the production network. You can use the Setup utility to configure the server to use a dedicated systems management network or a shared network.

v Ethernet connectors: Use either of these connectors to connect the server to a

network. When you enable shared Ethernet for IMM2 in the Setup utility, you can access the IMM2 using either the Ethernet 1 or the system-management Ethernet (default) connector.

The following illustration shows the LEDs on the rear of the server.

Figure 12. Rear view LEDs

The following illustration shows the LEDs on a dc power supply.

Chapter 1. The IBM System x3550 M4 server 21

Figure 13. DC power supply LEDs

v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is

transmitting to or receiving signals from the Ethernet LAN that is connected to the Ethernet port.

v Ethernet link LEDs: When these LEDs are lit, they indicate that there is an

active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port.

v AC power LED: Each hot-swap ac power supply has an ac power LED. When

the ac power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, the ac power LED is lit. For any other combination of LEDs, see “AC power-supply LEDs” on page 142.

v DC power LED: Each hot-swap ac power supply has a dc power LED. When

the dc power LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see “AC power-supply LEDs” on page 142.

v IN OK power LED: Each hot-swap dc power supply has an IN OK power LED.

When the IN OK power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of LEDs, see “DC power-supply LEDs” on page 143.

v OUT OK power LED: Each hot-swap dc power supply has an OUT OK power

LED. When the OUT OK power LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of LEDs, see “DC power-supply LEDs” on page 143.

v Power-supply error LED: When the power-supply error LED is lit, it indicates

that the power supply has failed.

Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power supply immediately.

v Power-on LED: When this LED is lit and not flashing, it indicates that the server

is turned on. The states of the power-on LED are as follows:

Off: Power is not present, or the power supply or the LED itself has failed. Flashing rapidly (4 times per second): The server is turned off and is not

ready to be turned on. The power-control button is disabled. This will last approximately 5 to 10 seconds.

22 IBM System x3550 M4 Type 7914: Installation and Service Guide

Flashing slowly (once per second): The server is turned off and is ready to

be turned on. You can press the power-control button to turn on the server. Lit: The server is turned on.

v System-locator LED: Use this LED to visually locate the server among other

servers. You can use IBM Systems Director or IMM2 web interface to light this LED remotely.

v System-error LED: When this LED is lit, it indicates that a system error has

occurred. An LED on the light path diagnostics panel is also lit to help isolate the error.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the integrated management module is shut down.

However, the server can respond to requests from IMM, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to an ac power source but is not turned on.

Turning on the server

Use this information to turn on the server.

Approximately 5 seconds after the server is connected to power, one or more fans might start running to provide cooling while the server is connected to power and the power-on button LED will blink quickly. Approximately 5 to 10 seconds after the server is connected to power, the power-control button becomes active (the power-on LED will blink slowly), and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server by pressing the power-control button.

The server can also be turned on in any of the following ways: v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

v If your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

Notes:

1. When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various system resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options.

2. Ethernet 1 connector supports Wake on LAN feature.

3. When you turn on the server with the graphical adapters installed, the IBM

logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.

Chapter 1. The IBM System x3550 M4 server 23

Turning off the server

Use this information to turn off the server.

When you turn off the server and leave it connected to power, the server can respond to requests to the service processor, such as a remote request to turn on the server. While the server remains connected to power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.

Statement 5

The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v The server can be turned off by Wake on LAN feature with the following

limitation:

Note: When you install any PCI adapter, the power cords must be disconnected from the power source before you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the Wake on LAN feature might not work.

v The Integrated Management Module (IMM) can turn off the server as an

automatic response to a critical system failure.

24 IBM System x3550 M4 Type 7914: Installation and Service Guide

Chapter 2. Installing optional devices

This section provides detailed instructions for installing optional hardware devices in the server.

In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 26.

Important: To help ensure that the devices that you install work correctly and do not introduce problems, observe the following precautions:

1. Make sure that the server and the installed firmware levels support the devices that you are installing. If necessary, update the UEFI and IMM firmware and any other firmware that is stored on the system board. For information about where firmware is stored in the server, see “Updating the firmware” on page

101. For a list of supported optional devices for the server, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.

2. Use the best practices to apply current firmware and device-driver updates for the server and optional devices. To download the “IBM System x Firmware Update Best Practices” document, go to www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5082923&brandind=5000008. Additional hints and tips are available from the following sites:

v IBM support: http://www.ibm.com/supportportal/ v System x configuration tools: http://www.ibm.com/systems/x/hardware/

configtools.html

3. Before you install optional hardware devices, make sure that the server is working correctly. Start the server and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see “Running the DSA Preboot diagnostic programs” on page 151 for information about how to run diagnostics.

4. Follow the installation procedures in this chapter and use the correct tools. Incorrectly installed devices can cause system failure because of damaged pins in sockets or connectors, loose cabling, or loose components.

Instructions for IBM Business Partners

In addition to the instructions in this section for installing optional hardware devices, updating firmware and device drivers, and completing the installation, IBM Business Partners must also complete the following steps.

1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress test. For information about using DSA, see “IBM Dynamic System Analysis” on page 149.

2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices.

3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”

4. To ship the server, repackage it in the original undamaged packing material and observe IBM procedures for shipping.

Support information for IBM Business Partners is available at http:// www.ibm.com/partnerworld/.

How to send DSA data to IBM

Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM.

Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ecurep/terms.html.

You can use any of the following methods to send diagnostic data to IBM:

v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html v Standard upload with the system serial number: http://www.ecurep.ibm.com/

app/upload_hw

v Secure upload: http://www.ibm.com/de/support/ecurep/

send_http.html#secure

v Secure upload with the system serial number: https://www.ecurep.ibm.com/

app/upload_hw

Server components

The following illustration shows the major components in the server.

The illustrations in this document might differ slightly from your hardware.

26 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 14. Server components

Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on.

Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

Chapter 2. Installing optional devices 27

System-board internal connectors

The following illustration shows the internal connectors on the system board.

Figure 15. System-board internal connectors

System-board external connectors

The following illustration shows the external connectors on the system board.

28 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 16. System-board external connectors

System-board switches, jumpers, and buttons

The following illustration shows the location of the switches, jumpers, and buttons on the server.

Important:

1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. Review the information in “Safety” on page vii, “Installation guidelines” on page 33, “Handling static-sensitive devices” on page 36, and “Turning off the server” on page 24.

2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved.

3. If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches.

Chapter 2. Installing optional devices 29

Figure 17. System-board switches, jumpers, and buttons

The following table describes the jumpers on the system board.

Table 2. System board jumpers

Jumper number Jumper name Jumper setting

JP1 CMOS clear jumper

JP2 UEFI boot backup jumper

JP6 System TPM physical

presence jumper

Notes:

1. If no jumper is present, the server responds as if the pins are set to the default.

2. Changing the position of the UEFI boot backup jumper (JP2) from pins 1 and 2 to pins

2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem.

v Pins 1 and 2: Normal (default). v Pins 2 and 3: Clears the real-time

clock (RTC) registry.

v Pins 1 and 2: Normal (default).

Loads the primary server firmware ROM page.

v Pins 2 and 3: Loads the secondary

(backup) server firmware ROM page.

v Pins 1 and 2: Normal (default). v Pins 2 and 3: Indicates a physical

presence to the system TPM.

30 IBM System x3550 M4 Type 7914: Installation and Service Guide

The following table describes the functions of the SW3 switch block on the system board.

Table 3. System board SW3 switch block definition

Switch number Default position Description

1 Off Reserved. 2 Off Reserved. 3 Off Reserved. 4 Off Power-on password override. Changing the

position of this switch bypasses the power-on password check the next time the server is turned on and starts the Setup utility so that you can change or delete the power-on password. You do not have to move the switch back to the default position after the power-on password in overridden.

Changing the position of this switch does not affect the administrator password check if an administrator password is set.

See “Passwords” on page 111 for additional information about passwords.

The following table describes the functions of the button on the system board.

Table 4. Button on the server

Button name Function

Force NMI button This button is on the rear of the server. Press

this button to force a nonmaskable interrupt to the microprocessor. You might have to use a pen or the end of a straightened paper clip to press the button. You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by IBM Support).

Chapter 2. Installing optional devices 31

System-board LEDs

The following illustration shows the light-emitting diodes (LEDs) on the system board.

Figure 18. System-board LEDs

System-board optional-device connectors

The following illustration shows the connectors on the system board for the optional devices.

32 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 19. System-board optional-device connectors

Installation guidelines

Use this information for installation.

Attention: Static electricity that is released to internal server components when the server is powered-on might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap device.

Before you install optional devices, read the following information: v Read the safety information in “Safety” on page vii, the guidelines in “Working

inside the server with the power on” on page 35, and “Handling static-sensitive devices” on page 36. This information will help you work safely.

v Make sure that the devices that you are installing are supported. For a list of

supported optional devices for the server, see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us/.

v When you install your new server, take the opportunity to download and apply

the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance. To download firmware updates for your server, go to http://www.ibm.com/support/fixcentral/.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

Chapter 2. Installing optional devices 33

For additional information about tools for updating, managing, and deploying firmware, see the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/.

v Before you install optional hardware, make sure that the server is working

correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see “Running the DSA Preboot diagnostic programs” on page 151 for information about how to run diagnostics.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v Do not attempt to lift an object that you think is too heavy for you. If you have

to lift a heavy object, observe the following precautions: – Make sure that you can stand safely without slipping. – Distribute the weight of the object equally between your feet. – Use a slow lifting force. Never move suddenly or twist when you lift a heavy

object.

– To avoid straining the muscles in your back, lift by standing or by pushing

up with your leg muscles.

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server, monitor, and other devices.

v Back up all important data before you make changes to disk drives. v Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx

screwdriver available.

v To view the error LEDs on the system board and internal components, leave the

server connected to power.

v You do not have to turn off the server to install or replace hot-swap power

supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables and you must disconnect the power source from the server before you perform any steps that involve removing or installing a riser card.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

v When you are finished working on the server, reinstall all safety shields, guards,

labels, and ground wires.

34 IBM System x3550 M4 Type 7914: Installation and Service Guide

System reliability guidelines

To help ensure proper system cooling and system reliability, make sure that the following requirements are met.

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed in it.

v Each of the power-supply bays has a power supply or a filler installed in it. v If the server has redundant power, each of the power-supply bays has a power

supply installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the server cover removed might damage server components.

v You have followed the cabling instructions that come with optional adapters. v You have replaced a failed fan within 48 hours. v You have replaced a hot-swap fan within 30 seconds of removal. v You have replaced a hot-swap drive within 2 minutes of removal. v You have replaced a failed hot-swap power supply within 2 minutes of removal. v You do not operate the server without the air baffle installed. Operating the

server without the air baffle might cause the microprocessor to overheat.

v Microprocessor socket 2 always contains either a socket cover or a

microprocessor and heat sink.

v You have installed the fourth and sixth fans when you installed the second

microprocessor option.

Working inside the server with the power on

Use this information when working inside the server with the power on.

Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.

You might have to have the server turned on while the cover is off, to look at light path diagnostics LEDs or replace hot swap components. Follow these guidelines when you work inside a server that is turned on:

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved

shirts before working inside the server; do not wear cuff links while you are working inside the server.

v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches.

v Remove items from your shirt pocket, such as pens and pencils, that could fall

into the server as you lean over it.

v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,

into the server.

Chapter 2. Installing optional devices 35

Handling static-sensitive devices

Use this information to handle static-sensitive devices.

Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted

metal surface on the outside of the server for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the server

without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the server cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating

reduces indoor humidity and increases static electricity.

Removing the cover

Use this information to remove the cover.

About this task

To remove the server cover, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

3. If the server has been installed in a rack, slide the server out from the rack enclosure.

4. Pull up firmly on the blue latch on the top (in the center of the front of the server) of the cover and slide the cover toward the rear of the server until the cover has disengaged from the chassis.

36 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 20. Cover removal

5. Lift the server cover off the server and set it aside.

Attention: For proper cooling and airflow, replace the server cover before you turn on the server.

Removing the air baffle

Use this information to remove the air baffle.

About this task

To remove the air baffle, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Turning off the server” on page 24).

3. Remove the cover (see “Removing the cover” on page 36).

4. Grasp the air baffle, disengage pins from pin holes; then, lift the air baffle up.

Chapter 2. Installing optional devices 37

Installing drives

Figure 21. Air baffle removal

5. Remove the air baffle from the server and set it aside.

Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components.

The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a hard disk drive.

For a list of supported hard disk drives, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/.

v Locate the documentation that comes with the drive and follow those

instructions in addition to the instructions in this chapter.

v Make sure that you have all the cables and other equipment that are specified in

the documentation that comes with the drive.

v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to determine whether you have

to set any switches or jumpers on the drive. If you are installing a SAS or SATA hard disk drive, be sure to set the SAS or SATA ID for that device.

v The hot-swap server models support up to eight 2.5-inch or three 3.5-inch

hot-swap SAS or SATA hard disk drives.

v The simple-swap server models support up to three 3.5-inch simple-swap SATA

hard disk drives.

v The electromagnetic interference (EMI) integrity and cooling of the server are

protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device.

38 IBM System x3550 M4 Type 7914: Installation and Service Guide

Drive IDs

The drive ID that is assigned to each drive is printed on the front of the server. The following illustrations show the locations of the IDs of the drives. The ID numbers and the drive bay numbers are the same.

2.5-inch hot-swap hard disk drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

Figure 22. 2.5-inch hot-swap hard disk drive IDs

3.5-inch hot-swap hard disk drive IDs

The hot-swap-drive ID that is assigned to each drive is printed on the front of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

Figure 23. 3.5-inch hot-swap hard disk drive IDs

Chapter 2. Installing optional devices 39

2.5-inch simple-swap hard disk drive IDs

The simple-swap-drive ID that is assigned to each drive is printed on the front of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

Figure 24. 2.5-inch simple-swap hard disk drive IDs

3.5-inch simple-swap hard disk drive IDs

The simple-swap-drive ID that is assigned to each drive is printed on the front of the server.

The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

Figure 25. 3.5-inch simple-swap hard disk drive IDs

Installing hot-swap hard disk drives

Use this information to install hot-swap hard disk drives.

About this task

To install a hot-swap SAS or SATA hard disk drive, complete the following steps.

Note: If you have only one hard disk drive, you must install it in the bay 0 (upper-left).

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Remove the filler panel from the empty drive bay. Keep the filler panel in a safe place.

3. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.

40 IBM System x3550 M4 Type 7914: Installation and Service Guide

4. Install the hard disk drive in the drive bay: a. Make sure that the tray handle is in the open (unlocked) position. b. Align the drive with the guide rails in the bay.

Figure 26. Hot-swap hard disk drives installation

c. Gently push the drive into the bay until the drive stops. d. Rotate the tray handle to the closed (locked) position. e. Check the hard disk drive status LED to verify that the hard disk drive is

operating correctly. If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.

Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter.

5. If you are installing additional hot-swap hard disk drives, do so now.

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing simple-swap hard disk drives

Use this information to install simple-swap hard disk drives.

About this task

You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information. For a list of supported hard disk drives, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/.

v Locate the documentation that comes with the hard disk drive and follow those

instructions in addition to the instructions in this chapter.

v Make sure that you have all the cables and other equipment that are specified in

the documentation that comes with the drive.

v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to determine whether you have

to set any switches or jumpers on the drive. If you are installing a SATA device, be sure to set the SATA ID for that device.

Chapter 2. Installing optional devices 41

v You can install up to three 3.5-inch simple-swap SATA hard disk drives in the

server. Do not install hot-swap drives into a simple-swap server model, it is not supported.

v You can install one 2.5-inch simple-swap SATA hard disk drives in bay 0 in the

server. Do not install hot-swap drives into a simple-swap server model, it is not supported.

v The simple-swap server models are available only in non-RAID configurations. v The electromagnetic interference (EMI) integrity and cooling of the server are

protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device.

To install a simple-swap hard disk drive, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the filler panel from the empty drive bay.

4. Touch the static-protective package that contains the drive to any unpainted

metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.

5. Install the hard disk drive in the drive bay: a. Grasp the black drive handle and slide the blue release latch to the right

and align the drive assembly with the guide rails in the bay.

Figure 27. 2.5-inch simple-swap hard disk drive installation

Figure 28. 3.5-inch simple-swap hard disk drive installation

42 IBM System x3550 M4 Type 7914: Installation and Service Guide

b. Gently push the drive into the bay until the drive stops.

6. Reinstall the drive bay filler panel that you removed earlier.

7. If you are installing additional simple-swap hard disk drives, do so now.

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing an optional DVD drive

Use this information to install an optional DVD drive.

About this task

To install an optional DVD drive, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

Note: When you disconnect the power source from the server, you lose the ability to view the LEDs because the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a note of which LEDs are lit, including the LEDs that are lit on the operation information panel, on the light path diagnostics panel, and LEDs inside the server on the system board.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove the DVD drive filler panel if it is installed. Locate the blue release tab

on the rear of the DVD drive filler panel; then, while you press the tab, push the DVD drive filler panel out of the drive bay.

Chapter 2. Installing optional devices 43

Figure 29. DVD drive filler panel removal

5. Remove the retention clip from the side of the DVD drive filler panel. Save the DVD drive filler panel for future use.

Note: If you are installing an optical drive that contains a laser, observe the following safety precautions.

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

44 IBM System x3550 M4 Type 7914: Installation and Service Guide

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

6. Touch the static-protective package that contains the new optical drive to any

unpainted metal surface on the server; then, remove the optical drive from the package and place it on a static-protective surface.

7. Follow the instructions that come with the DVD drive to set any jumpers or switches.

8. Attach the drive retention clip that you removed from the DVD drive filler panel to the side of the new DVD drive.

Figure 30. DVD drive retention clip installation

9. Align the DVD drive in the drive bay and slide the DVD drive into the optical drive bay until the DVD drive clicks into place.

Chapter 2. Installing optional devices 45

Figure 31. DVD drive installation

10. Connect the DVD drive cable (see “Replacing the DVD drive cable” on page

233). The following illustration shows the cable routing for the DVD drive:

46 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 32. DVD drive cable routing

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing an optional DVD drive cable

Use this information to install an optional DVD drive cable.

About this task

To install the DVD drive cable, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove the air baffle (see “Removing the air baffle” on page 37).

5. Align the cable connector with the connector on the rear of the DVD drive

cage. Press the cable connector into the optical drive cage connector and slide it

Chapter 2. Installing optional devices 47

to the left until it is firmly seated.

Figure 33. DVD drive cable latch

The following illustration shows cable routing for the DVD cable: Attention: Follow the optical drive cable routing as the illustration shows.

Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.

48 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 34. DVD drive cable routing

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing a memory module

The following notes describe the types of DIMMs that the server supports and other information that you must consider when you install DIMMs.

v When you install or remove DIMMs, the server configuration information

changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.

v The server supports only industry-standard double-data-rate 3 (DDR3), 1066,

1333, 1600, or 1866 MHz, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.ibm.com/systems/info/x86servers/serverproven/ compat/us/ for a list of supported memory modules for the server.

– The specifications of a DDR3 DIMM are on a label on the DIMM, in the

following format. ggggg eRxff PC3v-wwwwwm-aa-bb-ccd where:

Chapter 2. Installing optional devices 49

- ggggg is the total capacity of the DIMM (for example, 1 GB, 2 GB, or 4 GB)

- eR is the number of ranks 1R = single-rank 2R = dual-rank 4R = quad-rank

- xff is the device organization (bit width) x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization

- v is the SDRAM and support component supply voltage (VDD)

v Blank = 1.5 V specified v L = 1.35 V specified, 1.5 V operable

Note: Values for these voltages are “specified” which means the device characteristics such as timing are supported at this voltage. Values are “operable” which means that the devices can be operated safely at this voltage. However, device characteristics such as timing may not be guaranteed. All devices must be “tolerant” of the highest DDR3 nominal voltage of 1.5 V, meaning that they may not operate at 1.5 V but may be powered at that voltage without damage to the devices.

- wwwww is the DIMM bandwidth, in MBps 6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus) 8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus) 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus) 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus) 14900 = 14.93 GBps (DDR3-1866 SDRAMs, 8-byte primary data bus)

- m is the DIMM type E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus) L = Load Reduction DIMM (LRDIMM) R = Registered DIMM (RDIMM) U = Unbuffered DIMM with no ECC (x64-bit primary data bus)

- aa is the CAS latency, in clocks at maximum operating frequency

- bb is the JEDEC SPD Revision Encoding and Additions level

- cc is the reference design file for the design of the DIMM

- d is the revision number of the reference design of the DIMM

Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the format xxxxx nRxxx PC3v-xxxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).

v The following rules apply to DDR3 RDIMM speed as it relates to the number of

RDIMMs in a channel: – When you install 1 RDIMM per channel, the memory runs at 1866 MHz – When you install 2 RDIMMs per channel, the memory runs at 1600 MHz – When you install 3 RDIMMs per channel, the memory runs at 1066 MHz – All channels in a server run at the fastest common frequency – Do not install registered, unbuffered, and load reduction DIMMs in the same

server

50 IBM System x3550 M4 Type 7914: Installation and Service Guide

v The maximum memory speed is determined by the combination of the

microprocessor, DIMM speed, DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.

v In two-DIMM-per-channel configuration, the server automatically operates with

a maximum memory speed of up to 1600 MHz when the following condition is met:

– Two 1.35 V single-rank, dual-ranl, or quad-rank UDIMMs, RDIMMs or

LRDIMMs are installed in the same channel. In the Setup utility, Memory

speed is set to Max performance and LV-DIMM power is set to Enhance performance mode. The 1.35 V UDIMMs, RDIMMs or LRDIMMs will

function at 1.5 V.

v The server supports a maximum of 16 dual-rank UDIMMs. The server supports

up to two UDIMMs per channel.

v The server supports a maximum of 24 single-rank, dual-rank, or 16 quad-rank

RDIMMs. The server does not support three quad-rank RDIMMs in the same channel.

v The following table shows an example of the maximum amount of memory that

you can install using ranked DIMMs:

Table 5. Maximum memory installation using ranked DIMMs

Number of DIMMs DIMM type DIMM size Total memory

16 Dual-rank UDIMM 4 GB 64 GB 24 Single-rank RDIMM 2 GB 48 GB 24 Single-rank RDIMM 4 GB 96 GB 24 Dual-rank RDIMM 4 GB 96 GB 24 Dual-rank RDIMM 8 GB 192 GB 24 Dual-rank RDIMM 16 GB 384 GB 16 Quad-rank RDIMM 8 GB 128 GB 24 Quad-rank LRDIMM 32 GB 768 GB

v The UDIMM option that is available for the server is 4 GB. The server supports

a minimum of 4 GB and a maximum of 64 GB of system memory using UDIMMs.

v The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and

16 GB. The server supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.

v The LRDIMM option that is available for the server is 32 GB. The server

supports a minimum of 32 GB and a maximum of 768 GB of system memory using LRDIMMs.

Note: The amount of usable memory is reduced depending on the system configuration. A certain amount of memory must be reserved for system resources. To view the total amount of installed memory and the amount of configured memory, run the Setup utility. For additional information, see “Configuring the server” on page 102.

v A minimum of one DIMM must be installed for each microprocessor. For

example, you must install a minimum of two DIMMs if the server has two microprocessors installed. However, to improve system performance, install a minimum of four DIMMs for each microprocessor.

Chapter 2. Installing optional devices 51

v DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to

ensure that the server will operate correctly.

v When you install one quad-rank DIMM in a channel, install it in the DIMM

connector furthest away from the microprocessor.

Notes:

1. You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have to wait until all of the DIMM slots for microprocessor 1 are filled.

2. DIMM slots 13-24 are reserved for microprocessor 2; thus, DIMM slots 13-24 are enabled when microprocessor 2 is installed.

The following illustration shows the location of the DIMM connectors on the system board.

Figure 35. DIMM connectors location

DIMM installation sequence

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize system performance.

In general, all three channels on the memory interface for each microprocessor can be populated in any order and have no matching requirements.

Table 6. Normal mode DIMM installation sequence

Number of installed microprocessor DIMM connector population sequence

One microprocessor installed

Two microprocessors installed

52 IBM System x3550 M4 Type 7914: Installation and Service Guide

1, 4, 9, 12, 2, 5, 8, 11, 3, 6, 7, 10

1, 13, 4, 16, 9, 21, 12, 24, 2, 14, 5, 17, 8, 20, 11, 23, 3, 15, 6, 18, 7, 19, 10, 22

Memory mirrored channel

Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously.

If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. To enable memory mirrored channel through the Setup utility, select System Settings > Memory. For more information, see “Using the Setup utility” on page 106. When you use the memory mirrored channel feature, consider the following information:

v When you use memory mirrored channel, you must install a pair of DIMMs at a

time. The two DIMMs in each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in speed. The channels run at the speed of the slowest DIMM in any of the channels.

v The maximum available memory is reduced to half of the installed memory

when memory mirrored channel is enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of addressable memory is available when you use memory mirrored channel.

v For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM

connectors 15, 18, 19, and 22 for microprocessor 2 are not used in memory mirrored channel mode.

The following diagram lists the DIMM connectors on each memory channel.

Figure 36. Connectors on each memory channel

The following table shows the installation sequence for memory mirrored channel mode:

Table 7. Memory mirrored channel mode DIMM population sequence

Number of installed

Number of DIMMs

First pair of DIMMs 1 1, 4 Second pair of DIMMs 1 9, 12 Third pair of DIMMs 1 2, 5 Fourth pair of DIMMs 1 8, 11 Fifth pair of DIMMs 1 3, 6 Sixth pair of DIMMs 1 7, 10 Seventh pair of DIMMs 2 13, 16 Eighth pair of DIMMs 2 21, 24 Ninth pair of DIMMs 2 14, 17 Tenth pair of DIMMs 2 20, 23 Eleventh pair of DIMMs 2 15, 18 Twelfth pair of DIMMs 2 19, 22

microprocessor DIMM connector

Chapter 2. Installing optional devices 53

Table 7. Memory mirrored channel mode DIMM population sequence (continued)

Number of DIMMs Table note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory

mirrored channel mode when UDIMMs are installed in the server.

Memory rank sparing

The memory rank sparing feature disables the failed memory from the system configuration and activates a rank sparing DIMM to replace the failed active DIMM.

You can enable rank sparing memory in the Setup utility, select System Settings > Memory. For more information, see “Using the Setup utility” on page 106.

The maximum available memory is reduced when memory rank sparing mode is enabled.

The following diagram lists the DIMM connectors on each memory channel.

Number of installed microprocessor DIMM connector

Figure 37. Connectors on each memory channel

Follow the installation sequence for rank sparing mode:

v Install at least one quad-rank DIMM in a channel. v Install at least two single-rank or dual-rank DIMMs in a channel.

Table 8. Memory rank sparing mode DIMM population sequence

Number of installed

Number of DIMMs

First pair of DIMMs 1 1, 2 Second pair of DIMMs 1 4, 5 Third pair of DIMMs 1 8, 9 Fourth pair of DIMMs 1 11, 12 Fifth pair of DIMMs 1 7, 10 Sixth pair of DIMMs 1 3, 6 Seventh pair of DIMMs 2 13, 14 Eighth pair of DIMMs 2 16, 17 Ninth pair of DIMMs 2 20, 21 Tenth pair of DIMMs 2 23, 24 Eleventh pair of DIMMs 2 19, 22 Twelfth pair of DIMMs 2 15, 18 Table note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory rank

sparing mode when UDIMMs are installed in the server.

microprocessor DIMM connector

54 IBM System x3550 M4 Type 7914: Installation and Service Guide

Installing a memory module

Use this information to install a memory module.

About this task

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove the air baffle (see “Removing the air baffle” on page 37).

5. Carefully open the retaining clips on each end of the DIMM connector and

remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

Figure 38. DIMM removal

6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package.

7. Turn the DIMM so that the alignment slot align correctly with the alignment tab.

8. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector (see “System-board optional-device connectors” on page 32 for the locations of the DIMM connectors).

9. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it.

Chapter 2. Installing optional devices 55

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing an adapter

The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter.

About this task

v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this section.

v The server provides one internal SAS/SATA RAID connector and two PCI slots

on the system board. See “System-board optional-device connectors” on page 32 for the location of the internal SAS/SATA RAID connector and riser-card slots. You can replace the IBM ServeRAID SAS/SATA adapter with an optional IBM ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/.

v Do not set the maximum digital video adapter resolution above 1600 x 1200 at

75 Hz for an LCD monitor. This is the highest resolution that is supported for any add-on video adapter that you install in the server.

v Read the following table before installing memory modules when any Quadro

adapters is installed.

Table 9. NVIDIA Quadro video adapter configurations

Description Supported maximum total memory size

Quadro 600 adapter 128 GB Quadro 2000 adapter 512 GB

v Read the following table before installing NAND flash adapters.

Table 10. Adapter configurations

Option

part

Description

Emulex dual-port 10GbE SFP+ embedded adapter

IBM 365 GB High IOPS MLC mono adapter

IBM 785 GB High IOPS MLC mono adapter

IBM 1.2 TB High IOPS MLC mono adapter

IBM 2.4 TB High IOPS MLC duo adapter

IBM Flash Adapter F825 Enterprise Value

IBM Flash Adapter F1650 Enterprise Value

IBM 300GB High IOPS MLC modular adapter

number PCI riser 1 PCI riser 2

00D8540 Six fans installed

required

46C9078 Six fans installed

required

46C9081 Six fans installed

required

90Y4377 Six fans installed

required

Six fans installed required

90Y4397 Not supported Six fans installed

required

00AE861 Six fans installed

required

00AE864 Six fans installed

required

90Y4361 Six fans installed

required

Six fans installed required

56 IBM System x3550 M4 Type 7914: Installation and Service Guide

Table 10. Adapter configurations (continued)

Option

part

Description

IBM 600GB High IOPS MLC modular adapter

IBM 800GB High IOPS MLC modular adapter

IBM Flash Adapter F3200 Enterprise Value

Qlogic 8200 dual-port 10GbE SFP+ VFA

ServeRAID M5120 SAS/SATA controller

ServeRAID M5225 SAS/SATA controller

Solarflare SFN5162F midrange dual-port 10GbE SFP+ adapter

Solarflare SFN6122F low latency dual-port 10GbE SFP+ adapter

Solarflare SFN7122F 2x10GbE SFP+ flareon ultra adapter for

number PCI riser 1 PCI riser 2

90Y4365 Six fans installed

required

90Y4369 Six fans installed

required

00AE867 Not supported Six fans installed

90Y4600 Six fans installed

required

81Y4478 Six fans installed

required

Six fans installed required

required Six fans installed

required

00AE938 Not supported Four fans installed

required

47C9952 Six fans installed

required

47C9960 Six fans installed

required

47C9977 Six fans installed

required

Six fans installed required

IBM System x

Table note:

1. You can purchase IBM System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server.

v Any high-definition video-out connector or stereo connector on any add-on

video adapter is not supported

v The server does not support full-length, full-height PCI adapters or legacy 5V

PCI adapters.

v When you install any PCI adapter, the power cords must be disconnected from

the power source before you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the active power management event signal will be disabled by the system-board logic, and the Wake on LAN feature might not work. However, after the server is powered-on locally, the active power manager active power management event signal will be enabled by the system-board logic.

v The server provides two PCI riser-card slots on the system board. The following

information describes the PCI riser-card slots and the type of adapters that the riser cards support:

– If you want to install a PCI Express or PCI-X adapter, you must order the PCI

riser-card option. – PCI riser slot 1. This slot supports only low-profile adapters. – PCI riser slot 2. This slot supports full-height, half-length adapters. The following table lists the supported configurations for the PCI riser-card slots.

Chapter 2. Installing optional devices 57

Table 11. PCI riser slots supported configurations

Configuration 2 (Two PCI riser-card slot number Configuration 1

Slot 1 PCI Express 3.0 (x16)

card with a PCI Express riser card with a standard bracket

Slot 2 PCI Express 3.0 (x8)

card with a PCI Express riser card with a standard bracket

microprocessors

installed) Configuration 3

PCI Express 3.0 (x16)

card with a PCI Express

riser card with a

standard bracket

PCI Express 3.0 (x16)

card with a PCI Express

riser card with a

standard bracket

PCI Express 3.0 (x16) card with a PCI Express riser card with a standard bracket

PCI-X 64-bit/133 MHz card with a PCI-X riser card with a standard bracket

Notes:

1. The instructions in this section apply to any PCI adapter (for example, video graphics adapters or network adapters).

2. Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor. This is the highest resolution that is supported for any add-on video adapter that you install in the server.

3. Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported.

To install an adapter, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the server cover (see “Removing the cover” on page 36).

4. Follow the cabling instructions, if any come with the adapter. Route the adapter

cables before you install the adapter.

5. Insert the adapter into the PCI riser-card assembly, aligning the edge connector on the adapter with the connector on the PCI riser-card assembly. Press the edge of the connector firmly into the PCI riser-card assembly. Make sure that the adapter snaps into the PCI riser-card assembly securely.

58 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 39. Adapter installation

Attention: When you install an adapter, make sure that the adapter is correctly seated in the riser-card assembly and that the riser-card assembly is securely seated in the riser-card connector on the system board before you turn on the server. An incorrectly seated adapter might cause damage to the system board, the riser-card assembly, or the adapter.

6. Install the PCI riser-card assembly in the server (see “Replacing a PCI riser-card assembly” on page 245).

7. Connect the cable to the newly-installed adapter.

Note: You might need to remove the blue latch from PCI riser-card assembly 2 to easily connect the cables.

Figure 40. Latch removal

8. Perform any configuration tasks that are required for the adapter.

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Chapter 2. Installing optional devices 59

Installing a ServeRAID SAS/SATA controller

Use this information to install a ServeRAID SAS/SATA controller.

About this task

Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is often referred to as the SAS/SATA adapter or the ServeRAID adapter.

The ServeRAID SAS/SATA controller can be installed in the dedicated connector on the system board or PCI riser-card slots (see “System-board internal connectors” on page 28 for the location of the connectors). To install a SAS/SATA adapter, complete the following steps:

Depending on the server model, the server comes with a ServeRAID H1110, a ServeRAID M1115, a ServeRAID M5110, or a ServeRAID 5210 SAS/SATA adapter installed.

Note: Remove the PCI bracket that come with ServeRAID H1110, ServeRAID M1115, ServeRAID M5110 SAS/SATA, or a ServeRAID 5210 adapter before installing a SAS/SATA adapter in the dedicated connector on the system board.

Attention:

v You can not install ServeRAID H1110 when microprocessor Intel Xeon E5-2637

(FRU part number 49Y8124) is installed.

v You can not install ServeRAID M1115 or IBM 6Gb performance optimized HBA

when Quadro 2000 is installed.

You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http:// www.ibm.com/systems/info/x86servers/serverproven/compat/us/.

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect all power cords.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove PCI riser-card assembly 1 if necessary (see “Removing a PCI riser-card

assembly” on page 244).

5. If you are installing a new or replacement SAS/SATA adapter, touch the static-protective package that contains the new SAS/SATA adapter to any unpainted metal surface on the server. Then, remove the new SAS/SATA adapter from the package.

6. Align the SAS/SATA adapter so that the keys align correctly with the connector on the system board.

7. Insert the SAS/SATA adapter in the dedicated connector on the system board or PCI riser-card slots.

Attention: Incomplete insertion might cause damage to the server or the adapter.

a. Insert the SAS/SATA adapter into the RAID connector on the system board

until it is firmly seated. The retention brackets secure the SAS/SATA adapter in place when the adapter is firmly seated into the connector.

60 IBM System x3550 M4 Type 7914: Installation and Service Guide

Note: Remove the PCI bracket that come with ServeRAID H1110,

ServeRAID M1115, or ServeRAID M5110 SAS/SATA adapter before installing a SAS/SATA adapter in the dedicated connector on the system board.

Figure 41. ServeRAID adapter installation

b. Insert the SAS/SATA adapter into the PCI riser cards (see “Replacing an

adapter” on page 250).

Figure 42. Adapter installation

8. Route the backplane signal cables (see “Cabling backplane” on page 199).

Chapter 2. Installing optional devices 61

Figure 43. ServeRAID adapter cable routing

9. Connect the signal cables to the SAS/SATA adapter: a. ServeRAID H1110 adapter: Take the signal cable that is attached to the

drive backplane for drive bays 0 through 3 and connect it to the SAS/SATA connector on the ServeRAID adapter.

Figure 44. ServeRAID H1110 adapter cable routing

62 IBM System x3550 M4 Type 7914: Installation and Service Guide

b. ServeRAID M1115 adapter: Take the signal cable that is attached to the

drive backplane for drive bays 4 through 7 and connect it to the ServeRAID adapter connector for drive bays 4 through 7 (port 1). Connect the other signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the other connector (port 0) on the adapter.

Figure 45. ServeRAID M1115 adapter cable routing

c. ServeRAID M5110 adapter: Take the signal cable that is attached to the

Figure 46. ServeRAID M5110 adapter cable routing

Results

Note: When you restart the server, you are prompted to import the existing RAID configuration to the new ServeRAID adapter.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Chapter 2. Installing optional devices 63

Installing the ServeRAID adapter memory module

Use this information to install the ServeRAID adapter memory module.

About this task

To install the ServeRAID adapter memory module, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect all power cords.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove the ServeRAID SAS/SATA controller (see “Removing a ServeRAID

SAS/SATA controller” on page 254).

5. Align the memory module with the connector on the ServeRAID adapter and push it into the connector until it is firmly seated.

Figure 47. ServeRAID memory module installation

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

64 IBM System x3550 M4 Type 7914: Installation and Service Guide

Installing a RAID adapter battery or flash power module

When you install any RAID adapter that comes with batteries or flash power modules, it is sometimes necessary to install the batteries or flash power modules in another location in the server to prevent the batteries or flash power modules from overheating.

About this task

Depending on your server model, a battery or flash power module must be installed remotely near the optical drive cage or the backplane. The 2.5-inch HDD server models support up to two batteries or flash power modules.

To install a RAID adapter battery or flash power module in the server, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect all power cords and external devices.

3. Remove the cover (see “Removing the cover” on page 36).

4. Install the ServeRAID adapter on the system board (see “Installing a

ServeRAID SAS/SATA controller” on page 60) or install the ServeRAID adapter on the riser card and install the riser-card assembly in the server (see “Replacing an adapter” on page 250).

5. Connect one end of the cable to the RAID adapter memory module.

6. Route the cable along the chassis.

Chapter 2. Installing optional devices 65

Figure 48. RAID adapter battery or flash power module cable connection

Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.

7. Remove any cable covering or obstructing the battery holder before opening the battery holder.

8. Install the battery or flash power module: a. Release the retention clip in the open position. b. Align the cable connector with the slot on the holder. Place the battery or

flash power module into the holder and make sure that the holder engages the battery or flash power module securely.

66 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 49. RAID adapter battery or flash power module installation

Note: The positioning of the battery or flash power module depends on the type of the battery or flash power module that you install.

c. Connect the other end of the cable to the battery or flash power module. d. Lower and press down on the retention clip until it snaps in place to hold

the battery or flash power module firmly in place.

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Chapter 2. Installing optional devices 67

Installing the dual-port network adapter

You can purchase one of the following dual-port network adapters to add two additional network ports in the server.

About this task

To order a dual-port network adapter option, contact your IBM sales representative or IBM reseller.

Table 12. Supported dual-port network adapters on the network connector

Dual-port network adapter

Mellanox ConnectX-3 dual-port QDR/FDR10 mezz card

Qlogic dual-port 10GbE SFP+ Embedded VFA

Emulex dual-port 10GbE SFP+ Embedded VFA III

Dual-port FDR embedded adapter 00D4143 90Y6606 Broadcom dual port 10GbE SFP+

embedded adapter for IBM System x

Table note:

1. You can purchase IBM System x3550 M4 Thermal Solution Kit (option part number 00Y7117) to acquire two additional fans for your server.

Option

part

number

90Y6338 90Y4956

90Y6454 90Y5099 Six fans installed

90Y6456 90Y5100

44T1360 00AL195 Six fans installed

FRU part

number Remark

required

The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter:

v To configure network adapters, complete the following steps:

1. From the Setup utility main menu (see “Using the Setup utility” on page

106), select System Settings > Network.

2. From the Network Device List, select one network adapter.

Note: You might need to enter each item (displaying MAC address) to see

detailed information.

3. Press Enter to configure the network adapter settings.

v To convert the NIC/iSCSI/FCoE for Emulex Dual Port 10GbE SFP+ Embedded

VFA III, complete the following steps:

1. From the Setup utility main menu (see “Using the Setup utility” on page

106), select System Settings > Network and press Enter.

2. From the Network Device List, select Emulex network adapter.

Note: You might need to enter each item (displaying MAC address) to see

detailed information.

3. Press Enter to configure Emulex network adapter, select Personality and press Enter to change the settings.

– NIC – iSCSI (enabled after FoD installed) – FCoE (enabled after FoD installed)

68 IBM System x3550 M4 Type 7914: Installation and Service Guide

v To download the latest version of drivers for iSCSI and FCoE from the IBM

website, complete the following steps:

1. Go to http://www.ibm.com/support/fixcentral/.

2. Click Product support > System x > Product family > System x3550 M4 >

7914.

3. From the Operating system menu, select your operating system, and then click Search to display the available drivers.

4. Download the latest version of drivers. – Emulex iSCSI Device Driver for Windows 2008 – Emulex FCoE Device Driver for Windows 2008

Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

v Port 0 on the Emulex Dual Port 10GbE SFP+ Embedded VFA III can be

configured as shared system management.

v When the server is in standby mode, both ports on the Emulex Dual Port 10GbE

SFP+ Embedded VFA III function at 100M connection speed with Wake on LAN feature.

The Emulex Dual Port 10GbE SFP+ Embedded VFA III is automatically disabled if one of the following errors occurs:

v An error log indicates a temperature warning for the Ethernet adapter. v All power supplies are removed or the server is disconnected from the power

source.

To install the dual-port network adapter, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

3. Remove the cover (see “Removing the cover” on page 36).

4. Remove the PCI riser-card assembly (if installed) from PCI riser connector 2

(see “Removing a PCI riser-card assembly” on page 244).

5. Remove the adapter filler panel on the rear of the chassis (if it has not been removed already).

Chapter 2. Installing optional devices 69

Figure 50. Adapter filler panel removal

6. Touch the static-protective package that contains the new adapter to any unpainted metal surface on the server. Then, remove the adapter from the package.

7. Align the adapter so that the port connectors on the adapter line up with the pin and thumbscrew on the chassis; then, align the connector of the adapter with the adapter connector on the system board.

Figure 51. Network adapter installation

70 IBM System x3550 M4 Type 7914: Installation and Service Guide

8. Press the adapter firmly until the pin, and retention brackets engage the adapter. Make sure the adapter is securely seated on the connector on the system board.

Attention: Make sure the port connectors on the adapter are aligned properly with the chassis on the rear of the server. An incorrectly seated adapter might cause damage to the system board or the adapter.

9. Fasten the thumbscrew on the rear side of the chassis.

Figure 52. Screws engagement

10. Fasten the two captive screws on the network adapter.

11. Reinstall the PCI riser-card assembly in PCI riser connector 2 if you have

removed it previously (see “Replacing a PCI riser-card assembly” on page

245).

Results

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 96.

Installing a power supply

Use this information to install a power supply.

Chapter 2. Installing optional devices 71

Installing a hot-swap ac power supply

Use this information to install a hot-swap ac power supply.

About this task

The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply:

v Before you install an additional power supply or replace a power supply with

one of a different wattage, you may use the IBM Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www.ibm.com/systems/bladecenter/ resources/powerconfig.html.

v The server comes with one hot-swap 12-volt output power supply that connects

to power supply bay 1. The input voltage is 100-127 V ac or 200-240 V ac auto-sensing.

v Power supplies in the server must be with the same power rating or wattage to

ensure that the server will operate correctly. For example, you cannot mix 550-watt and 750-watt power supplies in the server.

v Power supply 1 is the default/primary power supply. If power supply 1 fails,

you must replace the power supply with the same wattage immediately.

v You can order an optional power supply for redundancy. v These power supplies are designed for parallel operation. In the event of a

power-supply failure, the redundant power supply continues to power the system. The server supports a maximum of two power supplies.

Statement 5

Statement 8

72 IBM System x3550 M4 Type 7914: Installation and Service Guide

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

To install a hot-swap ac power supply, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

2. Touch the static-protective package that contains the hot-swap power supply to any unpainted metal surface on the server; then, remove the power supply from the package and place it on a static-protective surface.

3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay.

Figure 53. Power supply installation

4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.

Attention: Do not mix 550-watt and 750-watt power supplies in the server.

5. Route the power cord through the handle and cable tie if any, so that it does not accidentally become unplugged.

6. Connect the power cord for the new power supply to the power-cord connector on the power supply.

Chapter 2. Installing optional devices 73

7. Connect the other end of the power cord to a properly grounded electrical outlet.

8. Make sure that the ac power LED and the dc power LED on the ac power supply are lit, indicating that the power supply is operating correctly. The two green LEDs are to the right of the power-cord connector.

9. If you are replacing a power supply with one of a different wattage in the server, apply the new power information label provided over the existing power information label on the server. Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly.

Figure 54. Power information label

10. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server cover near the power supplies.

XXXW ~ AC

Power supplies

xxx-xxx/ xxx-xxxV~

x,x/x,x A

xx/xx Hz

Figure 55. Redundant power information label

XXXW ~ AC

xxx-xxx/ xxx-xxxV~

x,x/x,x A

xx/xx Hz

74 IBM System x3550 M4 Type 7914: Installation and Service Guide

Installing a hot-swap dc power supply

Observe the following precautions when you install a hot-swap dc power supply.

The following notes describe the type of power supply that the server supports and other information that you must consider when you install a power supply:

v Before you install an additional power supply or replace a power supply with

v The server comes with one hot-swap 12-volt output power supply that connects

to power supply bay 1. The input voltage is -48 V dc or -60 V dc auto-sensing.

v Before you install a dc power supply in the server, you must remove all ac

power supplies. Do not use both ac and dc power supplies in the same server. Install up to two dc power supplies or up to two ac power supplies, but not a combination.

v Power supply 1 is the default/primary power supply. If power supply 1 fails,

you must replace the power supply with the same wattage immediately.

v You can order an optional power supply for redundancy. v These power supplies are designed for parallel operation. In the event of a

power-supply failure, the redundant power supply continues to power the system. The server supports a maximum of two power supplies.

Regulations

v It is the customer's responsibility to supply the necessary power cable.

To reduce the risk of electric shock or energy hazards: – Use a circuit breaker that is rated at 25 amps.

– Use 2.5 mm – Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31

inch-pounds).

For more information, see “Statement 34” on page 78.

v If the power source requires ring terminals, you must use a crimping tool to

install the ring terminals to the power cord wires. The ring terminals must be UL approved and must accommodate the wire that is described in the above-mentioned note .

(12 AWG) at 90°C copper wire.

Statement 29

CAUTION: This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment.

This equipment is designed to permit the connection of the earthed conductor of the dc supply circuit to the earthing conductor at the equipment. If this connection is made, all of the following conditions must be met:

Chapter 2. Installing optional devices 75

v This equipment shall be connected directly to the dc supply system earthing

electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the dc supply system earthing electrode conductor is connected.

v This equipment shall be located in the same immediate area (such as, adjacent

cabinets) as any other equipment that has a connection between the earthed conductor of the same dc supply circuit and the earthing conductor, and also the point of earthing of the dc system. The dc system shall not be earthed elsewhere.

v The dc supply source shall be located within the same premises as this

equipment.

v Switching or disconnecting devices shall not be in the earthed circuit conductor

between the dc source and the point of connection of the earthing electrode conductor.

Statement 31

76 IBM System x3550 M4 Type 7914: Installation and Service Guide

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded power source.

v Connect to properly wired power sources any equipment that will be

attached to this product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached ac power cords, dc power sources, network

connections, telecommunications systems, and serial cables before you open the device covers, unless you are instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

you install, move, or open covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn OFF all power sources and equipment that is to be attached to this product.

2. Attach signal cables to the product.

3. Attach power cords to the product.

v For ac systems, use appliance inlets. v For dc systems, ensure correct polarity

of -48 V dc connections: RTN is + and

-48 V dc is -. Earth ground should use a two-hole lug for safety.

4. Attach signal cables to other devices.

5. Connect power cords to their sources.

6. Turn ON all the power sources.

1. Turn OFF all power sources and

equipment that is to be attached to this product.

v For ac systems, remove all power

cords from the chassis power receptacles or interrupt power at the ac power distribution unit.

v For dc systems, disconnect dc power

sources at the breaker panel or by turning off the power source. Then, remove the dc cables.

2. Remove the signal cables from the connectors.

3. Remove all cables from the devices.

Statement 33

CAUTION: This product does not provide a power-control button. Turning off blades or removing power modules and I/O modules does not turn off electrical current to the product. The product also might have more than one power cord. To remove all electrical current from the product, make sure that all power cords are disconnected from the power source.

Chapter 2. Installing optional devices 77

Statement 34

CAUTION: To reduce the risk of electric shock or energy hazards:

v This equipment must be installed by trained service personnel in a

restricted-access location, as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information Technology Equipment.

v Connect the equipment to a properly grounded safety extra low voltage

(SELV) source. A SELV source is a secondary circuit that is designed so that normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).

v Incorporate a readily available approved and rated disconnect device in the

field wiring.

v See the specifications in the product documentation for the required

circuit-breaker rating for branch circuit overcurrent protection.

v Use copper wire conductors only. See the specifications in the product

documentation for the required wire size.

v See the specifications in the product documentation for the required torque

values for the wiring-terminal screws.

Important: Be sure to read the multilingual safety instructions on the CD that comes with

the server before you use the product.

78 IBM System x3550 M4 Type 7914: Installation and Service Guide

Installing a hot-swap dc power supply

To install a hot-swap dc power supply, complete the following steps.

About this task

Attention: Only trained service personnel other than IBM service technicians are authorized to install and remove the -48 volt dc power supply, and make the connections to and disconnections from the -48 volt dc power source. IBM service technicians are not certified or authorized to install or remove the -48 volt power cable. The customer is responsible for ensuring that only trained service personnel install or remove the -48 volt power cable.

Procedure

1. Read the safety information that begins on “Safety” on page vii and “Installation guidelines” on page 33.

3. Turn off the circuit breaker for the dc power source to which the new power supply will be connected. Disconnect the power cord from the dc power source.

4. Attach the dc power cable to the new power supply.

Figure 56. DC power supply rear view

5. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay.

Chapter 2. Installing optional devices 79

Figure 57. Power supply installation

6. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.

7. Route the power cord through the handle and cable tie if any, so that it does not accidentally become unplugged.

8. Connect the other ends of the dc power cable to the dc power source. Cut the wires to the correct length, but do not cut them shorter than 150 mm (6 inch). If the power source requires ring terminals, you must use a crimping tool to install the ring terminals to the power cord wires. The ring terminals must be UL approved and must accommodate the wires that are described in “Regulations” on page 75. The minimum nominal thread diameter of a pillar or stud type of terminal must be 4 mm; for a screw type of terminal the diameter must be 5.0 mm.

9. Turn on the circuit breaker for the dc power source to which the new power supply is connected.

10. Make sure that the green power LEDs on the power supply are lit, indicating that the power supply is operating correctly.

11. If you are replacing a power supply with one of a different wattage in the

server, apply the new power information label provided over the existing power information label on the server. Power supplies in the server must be with the same power rating or wattage to ensure that the server will operate correctly.

80 IBM System x3550 M4 Type 7914: Installation and Service Guide

Figure 58. Power information label

12. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server cover near the power supplies.

Figure 59. Redundant power information label

Installing a hot-swap fan

Use this information to install a hot-swap fan.

About this task

The server comes standard with four dual-motor hot-swap cooling fans. When there is one microprocessor installed, install fan 1, 2, 3, and 5 for proper cooling.

Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.

To install an additional hot-swap fan, complete the following steps:

Procedure

1. Read the safety information that begins on “Safety” on page vii and

“Installation guidelines” on page 33.

2. Remove the cover (see “Removing the cover” on page 36).

3. Remove the fan filler panel (if it has not been removed already). Keep the filler

panel in a safe place.

4. Touch the static-protective package that contains the new fan to any unpainted

metal surface on the server. Then, remove the new fan from the package.

Chapter 2. Installing optional devices 81

Figure 60. Fan installation

5. Orient the fan over the fan slot in the fan assembly bracket so that the fan connector aligns with the connector on the system board.

82 IBM System x3550 M4 Type 7914: Installation and Service Guide

IBM x3550 M4 Type 7914 Installation And Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Guidelines for trained service technicians

Inspecting for unsafe conditions

Guidelines for servicing electrical equipment

Safety statements

Chapter 1. The IBM System x3550 M4 server

The IBM Documentation CD

Hardware and software requirements

Using the Documentation Browser

Related documentation

Notices and statements in this document

Server features and specifications

What your server offers

Reliability, availability, and serviceability

IBM Systems Director

Server controls, LEDs, and power

Front view

Operator information panel

Light path diagnostics panel

Rear view

Server power features

Turning on the server

Turning off the server

Chapter 2. Installing optional devices

Instructions for IBM Business Partners

How to send DSA data to IBM

Server components

System-board internal connectors

System-board external connectors

System-board switches, jumpers, and buttons

System-board LEDs

System-board optional-device connectors

Installation guidelines

System reliability guidelines

Working inside the server with the power on

Handling static-sensitive devices

Removing the cover

Removing the air baffle

Installing drives

Drive IDs

2.5-inch hot-swap hard disk drive IDs

3.5-inch hot-swap hard disk drive IDs

2.5-inch simple-swap hard disk drive IDs

3.5-inch simple-swap hard disk drive IDs

Installing hot-swap hard disk drives

Installing simple-swap hard disk drives

Installing an optional DVD drive

Installing an optional DVD drive cable

Installing a memory module

DIMM installation sequence

Memory mirrored channel

Memory rank sparing

Installing a memory module

Installing an adapter

Installing a ServeRAID SAS/SATA controller

Installing the ServeRAID adapter memory module

Installing a RAID adapter battery or flash power module

Installing the dual-port network adapter

Installing a power supply

Installing a hot-swap ac power supply

Installing a hot-swap dc power supply

Installing a hot-swap dc power supply

Installing a hot-swap fan