IBM System x3550 M4, x3550 M47914 Installation And User Manual

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IBM System x3550 M4 Type 7914

Installation and User’s Guide

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IBM System x3550 M4 Type 7914

Installation and User’s Guide

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Note: Before using this information and the product it supports, read the information in Appendix B, “Notices,” on page 127, the IBM Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Warranty Information document.

The most recent version of this document is available at http://www.ibm.com/supportportal/.

Fifth Edition (October 2012)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety ............................vii

Chapter 1. The System x3550 M4 server ...............1

The IBM System x Documentation CD.................3

Hardware and software requirements ................3

Using the Documentation Browser .................3

Related documentation ......................4

Notices and statements in this document ................5

Features and specifications .....................6

What your server offers ......................8

Reliability, availability, and serviceability ................11

IBM Systems Director ......................12

The Update Xpress System Packs ..................13

Server controls, LEDs, and power ..................13

Front view .........................13

Rear view ..........................21

System pulse LEDs ......................27

Server power features .....................27

Chapter 2. Installing optional devices................31

Instructions for IBM Business Partners ................31

How to send DSA data to IBM ...................31

Server components .......................32

System-board internal connectors .................33

System-board external connectors .................34

System-board switches and jumpers ................35

System-board LEDs ......................37

System-board optional devices connectors..............38

Installation guidelines ......................38

System reliability guidelines ...................40

Working inside the server with the power on .............40

Handling static-sensitive devices .................40

Internal cable routing and connectors ................41

Hard disk drive cable connection .................41

DVD drive cable connection ...................48

Operator information panel cable connection .............49

USB and video cable connection .................50

Removing the cover .......................50

Removing the air baffle ......................51

Installing drives .........................52

Installing a hot-swap hard disk drive ................52

Installing a simple-swap hard disk drive ...............54

Installing an optional DVD drive..................56

Installing a memory module ....................59

DIMM installation sequence ...................62

Memory mirrored channel ....................62

Memory rank sparing .....................63

Installing a DIMM .......................64

Replacing a PCI riser-card assembly .................65

Installing an adapter .......................67

Removing a ServeRAID SAS/SATA controller..............70

Installing a ServeRAID SAS/SATA controller ..............71

Installing an optional ServeRAID adapter memory module .........75

Installing the DVD drive cable ...................75

Installing a SAS/SATA 4 Pac HDD option ...............77

Installing a second microprocessor and heat sink ............79

Thermal grease ........................84

Installing a hot-swap ac power supply ................86

Installing a hot-swap dc power supply ................88

Installing a hot-swap fan assembly .................93

Installing the optional dual-port network adapter .............95

Installing a USB embedded hypervisor flash device ...........99

Installing a RAID adapter battery remotely in the server ..........99

Completing the installation ....................101

Replacing the air baffle ....................102

Replacing the cover .....................102

Connecting the cables.....................103

Updating the server configuration.................104

Chapter 3. Configuring the server.................105

Using the ServerGuide Setup and Installation CD............106

ServerGuide features .....................107

Setup and configuration overview ................108

Typical operating-system installation ...............108

Installing your operating system without using ServerGuide .......108

Using the Setup utility ......................109

Starting the Setup utility ....................109

Setup utility menu choices ...................109

Passwords .........................113

Using the Boot Manager .....................115

Starting the backup server firmware .................115

Using the integrated management module II..............115

Obtaining the IP address for the IMM2 ...............117

Logging on to the web interface .................117

Using the remote presence capability and blue-screen capture ......117

Using the embedded hypervisor ..................118

Configuring the Ethernet controller .................119

Enabling Features on Demand Ethernet software ............119

Enabling Features on Demand RAID software .............119

Configuring RAID arrays .....................120

IBM Advanced Settings Utility program................120

Updating IBM Systems Director ..................120

The Update Xpress System Pack Installer...............121

Appendix A. Getting help and technical assistance ..........123

Before you call ........................123

Using the documentation .....................124

Getting help and information from the World Wide Web .........124

How to send Dynamic System Analysis data to IBM ...........124

Creating a personalized support web page ..............124

Software service and support ...................124

Hardware service and support ...................125

IBM Taiwan product service....................125

Appendix B. Notices ......................127

Trademarks..........................127

Important notes ........................128

Particulate contamination.....................129

Documentation format ......................129

iv IBM System x3550 M4 Type 7914: Installation and User’s Guide

Telecommunication regulatory statement ...............130

Electronic emission notices ....................130

Federal Communications Commission (FCC) statement ........130

Industry Canada Class A emission compliance statement ........130

Avis de conformité à la réglementation d'Industrie Canada .......130

Australia and New Zealand Class A statement ............131

European Union EMC Directive conformance statement ........131

Germany Class A statement ..................131

VCCI Class A statement ....................132

Japan Electronics and Information Technology Industries Association (JEITA)

statement ........................132

Korea Communications Commission (KCC) statement .........133

Russia Electromagnetic Interference (EMI) Class A statement ......133

People's Republic of China Class A electronic emission statement ....133

Taiwan Class A compliance statement ...............133

Index ............................135

Contents v

vi IBM System x3550 M4 Type 7914: Installation and User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled "Statement 1," translations for that caution statement are in the Safety Information document under "Statement 1."

Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.

viii IBM System x3550 M4 Type 7914: Installation and User’s Guide

Attention: Use No. 26 AWG or larger UL-listed or CSA certified telecommunication line cord.

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety ix

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

x IBM System x3550 M4 Type 7914: Installation and User’s Guide

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety xi

Statement 4:

≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Statement 6:

CAUTION: Do not place any objects on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf.

Statement 8:

xii IBM System x3550 M4 Type 7914: Installation and User’s Guide

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 12:

CAUTION: The following label indicates a hot surface nearby.

Safety xiii

Statement 26:

CAUTION: Do not place any object on top of rack-mounted devices.

This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition.

Statement 27:

CAUTION: Hazardous moving parts are nearby.

xiv IBM System x3550 M4 Type 7914: Installation and User’s Guide

Chapter 1. The System x3550 M4 server

This Installation and User's Guide contains information and instructions for setting up your IBM System x3550 M4 Type 7914 server, instructions for installing some optional devices, and instructions for cabling, and configuring the server. For removing and installing optional devices, diagnostics and troubleshooting information, see the Problem Determination and Service Guide on the IBM System x Documentation CD, which comes with the server.

In addition to the instructions in Chapter 2, “Installing optional devices,” on page 31 for installing optional hardware devices, updating firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 31.

The IBM high-volume network transaction processing. This high-performance, multi-core server is ideally suited for networking environments that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the server. These design features make it possible for you to customize the system hardware to meet your needs today and provide flexible expansion capabilities for the future.

System x3550 M4 Type 7914 server is a 1-U-high1rack model server for

The server comes with a limited warranty. For information about the terms of the warranty, see the Warranty Information document that comes with the server.

The server contains IBM X-Architecture

technologies, which help increase performance and reliability. For more information, see “What your server offers” on page 8 and “Reliability, availability, and serviceability” on page 11.

You can obtain up-to-date information about the server and other IBM server products at http://www.ibm.com/systems/x/. At http://www.ibm.com/support/ mysupport/, you can create a personalized support page by identifying IBM products that are of interest to you. From this personalized page, you can subscribe to weekly e-mail notifications about new technical documents, search for information and downloads, and access various administrative services.

If you participate in the IBM client reference program, you can share information about your use of technology, best practices, and innovative solutions; build a professional network; and gain visibility for your business. For more information about the IBM client reference program, see http://www.ibm.com/ibm/ clientreference/.

If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. To check for updates, go to http://www.ibm.com/supportportal/.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A 1-U-high device is approximately 1.75 inches tall.

Note: The illustrations in this document might differ slightly from your model.

The hot-swap server models support up to eight 2.5-inch hot-swap SAS/SATA hard disk drives or three 3.5-inch hot-swap SAS/SATA hard disk drives. The simple-swap server models support up to three 3.5-inch simple-swap SATA hard disk drives. The following illustration shows the 2.5-inch hot-swap server models with an optional optical drive bay.

The following illustration shows the 3.5-inch hot-swap or simple-swap server models. The servers support up to three 3.5-inch hot-swap SAS/SATA or simple-swap SATA hard disk drives.

Record information about the server in the following table.

Product name IBM System x3550 M4 server Machine type 7914 Model number _____________________________________________ Serial number _____________________________________________

The model number and serial number are on the ID label on the front of the server, as shown in the following illustration.

2 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Note: The illustrations in this document might differ slightly from your hardware.

You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system.

For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/.

See the Rack Installation Instructions document on the IBM System x Documentation CD for complete rack installation and removal instructions.

The IBM System x Documentation CD

The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM System x Documentation CD requires the following minimum hardware and software:

v Microsoft Windows XP, Windows 2000, or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents, using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your server and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English-language version is displayed.

Use one of the following procedures to start the Documentation Browser: v If Autostart is enabled, insert the CD into the CD or DVD drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users, use one of the following

procedures: – If you are using a Windows operating system, insert the CD into the CD or

DVD drive and click Start -> Run.IntheOpen field, type

e:\win32.bat

where e is the drive letter of the CD or DVD drive, and click OK.

Chapter 1. The System x3550 M4 server 3

– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,

run the following command from the /mnt/cdrom directory:

sh runlinux.sh

Select the server from the Product menu. The Available Topics list displays all the documents for the server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents.

When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key while you select the documents. Click View Book to view the selected document or documents in Acrobat Reader or xpdf. If you selected more than one document, all the selected documents are opened in Acrobat Reader or xpdf.

To search all the documents, type a word or word string in the Search field and click Search . The documents in which the word or word string appears are listed in order of the most occurrences. Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document.

Click Help for detailed information about using the Documentation Browser.

Related documentation

This Installation and User’s Guide contains general information about the server including how to set up and cabling the server, how to install supported optional devices, and how to configure the server. The following documentation also comes with the server:

v Environmental Notices and User Guide

This document is in PDF on the IBM System x Documentation CD. It contains translated environmental notices.

v IBM License Agreement for Machine Code

This document is in PDF. It provides translated versions of the IBM License Agreement for Machine Code for your product.

v IBM Warranty Information

This printed document contains the warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website.

v Licenses and Attributions Documents

This document is in PDF. It provides the open-source notices.

v Problem Determination and Service Guide

This document is in PDF on the IBM System x Documentation CD. It contains information to help you solve problems yourself, and it contains information for service technicians.

v Rack Installation Instructions

This printed document contains instructions for installing the server in a rack and comes with the rack kit.

v Safety Information

This document is in PDF on the IBM System x Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.

4 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Depending on the server model, additional documentation might be included on the IBM System x Documentation CD.

The System x and BladeCenter Tools Center is an online information center that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The System x and BladeCenter Tools Center is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the IBM website. To check for updates, go to http://www.ibm.com/supportportal/.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Chapter 1. The System x3550 M4 server 5

Features and specifications

The following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply.

Table 1. Features and specifications

Microprocessor:

v Supports up to two Intel Xeon

series multi-core microprocessors (one installed)

v Level-3 cache v Two QuickPath Interconnect (QPI) links

speed up to 8.0 GT per second

Note:

v Use the Setup utility program to

determine the type and speed of the microprocessors.

v For a list of supported microprocessors,

see http://www.ibm.com/servers/eserver/ serverproven/compat/us/.

Memory:

v Minimum: 2 GB v Maximum: 768 GB

– 64 GB using unbuffered DIMMs

(UDIMMs)

– 384 GB using registered DIMMs

(RDIMMs)

– 768 GB using load reduction DIMMs

(LRDIMMs)

v Type:

– PC3-8500 (DDR3-1066), PC3-10600

(DDR3-1333), or PC3-12800

(DDR3-1600) – Single-rank, dual-rank, or quad-rank – Registered DIMM (RDIMM),

unbuffered DIMM (UDIMM), or load

reduced DIMM (LRDIMM)

v Slots: 24 dual inline v Supports (depending on the model):

– 4 GB unbuffered DIMM – 2 GB, 4 GB, 8 GB, and 16 GB

registered DIMMs – 32 GB load reduction DIMM

SATA optical drives (optional for

2.5-inch models):

v DVD-ROM v Multi-burner

Hot-swap fans:

v One microprocessor: 4 dual-motor

hot-swap fans.

v Two microprocessors: 6 dual-motor

hot-swap fans.

™

E5-2600

Hard disk drive expansion bays (depending on the model):

v 2.5-inch models: Up to eight 2.5-inch

hot-swap SAS/SATA hard disk drive bays (with an optional optical drive bay)

v 3.5-inch models: Up to three 3.5-inch

hot-swap SAS/SATA or simple-swap SATA hard disk drive bays

PCI expansion slots:

Supports two PCI riser slots: v Slot 1 supports low-profile cards.

– PCI Express 3.0 x16

v Slot 2 supports half-length, full-height

cards. – PCI Express 3.0 x8 – PCI Express 3.0 x16 (two

– PCI-X 64-bit/133 MHz

Video controller (integrated into IMM2):

v Matrox G200eR2

Note: The maximum video resolution is 1600 x 1200 at 75 Hz. – SVGA compatible video controller – DDR3 528 MHz SDRAM video

– Avocent Digital Video Compression – 16 MB of video memory (not

Power supply:

v Up to two hot-swap power supplies for

redundancy support – 550-watt ac – 750-watt ac – 750-watt dc

Note: Power supplies in the server must be with the same power rating or wattage.

microprocessors installed)

memory controller

expandable)

Environment: compliant with ASHRAE class A3 specifications.

Server on: v Temperature:

– 5°C to 40°C (41°F to 104°F) – Altitude: 0 to 950 m (3,117 ft);

decrease the maximum system temperature by 1°C for every 175-m increase in altitude.

v Maximum altitude: 3,050 m (10,000 ft),

5°C to 28°C (41°F to 82°F)

v Humidity:

– Non-condensing: -12°C dew point

(10.4°F)

– Relative humidity: 8% to 85%

v Maximum dew point: 24°C (75°F) v Maximum rate of temperature change:

– Tape drives: 5°C/hr (41°F/hr) – Hard disk drives: 20°C/hr (68°F/hr)

Server off: v Temperature: 5°C to 45°C (41°F to

113°F)

v Relative humidity: 8% to 85% v Maximum dew point: 27°C (80.6°F)

Storage (non-operating): v Temperature: 1°C to 60°C (33.8°F to

140.0°F)

v Maximum altitude: 3,050 m (10,000 ft) v Relative humidity: 5% to 80% v Maximum dew point: 29°C (84.2°F)

Shipment (non-operating): v Temperature: -40°C to 60°C (-40°F to

140.0°F)

v Maximum altitude: 10,700 m (35,105 ft) v Relative humidity: 5% to 100% v Maximum dew point: 29°C (84.2°F)

Particulate contamination: airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 129.

6 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Table 1. Features and specifications (continued)

Attention:

v Design to ASHRAE Class A3, ambient

of 40°C, with relaxed support: – Support cloud like workload with no

performance degradation acceptable (Turbo-Off)

– Under no circumstance, can any

combination of worst case workload and configuration result in system shutdown or design exposure at 40°C

v Specific microprocessors supported

environment: – Microprocessor Intel Xeon E5-2690,

135W:

- Temperature: 10°C to 27°C (41.0°F to 80.6°F)

- Altitude: 0 to 304.8 m (1,000 ft)

– Microprocessor models with 115W

and 130W:

- Temperature: 10°C to 35°C (50°F to 95°F)

- Altitude: 0 to 914.4 m (3,000 ft)

Integrated functions:

v Integrated Management Module II

(IMM2), which consolidates multiple management functions in a single chip.

v Intel I350AM4 Quad Port Gigabit

Ethernet controller with Wake on LAN support

v Eight Universal Serial Bus (USB) ports

for 3.5-inch models. Seven Universal Serial Bus (USB) ports for 2.5-inch models. One port is for optional USB flash device with embedded hypervisor software is installed.

v Six network ports (four 1 Gb Ethernet

ports on the system board and two additional ports when the optional IBM Dual-Port 10 Gb Network Adapter is installed)

v One System Management 1 Gb

Ethernet port on the rear connected to a systems management network. This system management connector is dedicated to the IMM2 functions.

v One serial port

RAID controllers (depending on the model):

v A ServeRAID H1110 SAS/SATA

adapter that provides RAID 0, 1, and

10.

v A ServeRAID M1115 SAS/SATA

adapter that provides RAID 0, 1, and 10 with optional FoD RAID 5/50 and SED (Self Encrypting Drive) upgrade.

v A ServeRAID M5110 SAS/SATA

adapter that provides RAID 0, 1, and

10. Optional upgrade:

– RAID 5/50 (512 MB Cache) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (512 MB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (1 GB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 and SED (Zero Cache)

v A ServeRAID M5120 SAS/SATA

adapter that provides RAID 0, 1, and

10. Optional upgrade:

– RAID 5/50 (512 MB Cache) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (512 MB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 (1 GB Flash) with

optional FoD RAID 6/60 and SED upgrade

– RAID 5/50 and SED (Zero Cache)

Size:

v 1U v Height: 43 mm (1.7 inches) v Depth: 734 mm (28.9 inches) v Width: 429 mm (16.9 inches) v Weight: approximately 16.4 kg (36.16

lb) when fully configured

Heat output:

Approximate heat output: v Minimum configuration: 461 Btu per

hour (AC 135 watts)

v Maximum configuration: 2900 Btu per

hour (AC 850 watts)

Acoustical noise emissions:

v Sound power, idling: 6.2 bels maximum v Sound power, operating: 6.5 bels

maximum

Electrical input:

v Sine-wave input (50 - 60 Hz) required v Input voltage low range:

– Minimum: 100 V ac – Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac – Maximum: 240 V ac

v Input kilovolt-amperes (kVA),

approximately: – Minimum: 0.14 kVA – Maximum: 0.90 kVA

Notes:

1. Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use.

2. The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines. All measurements are made in accordance with ISO 7779 and reported in conformance with ISO 9296.

Chapter 1. The System x3550 M4 server

What your server offers

The server uses the following features and technologies:

v Features on Demand

If a Features on Demand feature is integrated in the server or in an optional device that is installed in the server, you can purchase an activation key to activate the feature. For information about Features on Demand, see http://www.ibm.com/systems/x/fod/.

v Integrated Management Module II

The integrated management module II (IMM2) is the second generation of the IMM. The IMM2 is the common management controller for IBM System x hardware. The IMM2 consolidates multiple management functions in a single chip on the server system board.

Some of the features that are unique to the IMM2 are enhanced performance, expanded compatibility with blade servers, higher-resolution remote video, expanded security options, and Feature on Demand enablement for hardware and firmware options.

For additional information, see “Using the integrated management module II” on page 115.

v UEFI-compliant server firmware

IBM System x Server Firmware (server firmware) offers several features, including Unified Extensible Firmware Interface (UEFI) 2.1 compliance; Active Energy Manager technology; enhanced reliability, availability, and serviceability (RAS) capabilities; and basic input/output system (BIOS) compatibility support. UEFI replaces the BIOS and defines a standard interface between the operating system, platform firmware, and external devices. UEFI-compliant System x servers are capable of booting UEFI-compliant operating systems, BIOS-based operating systems, and BIOS-based adapters as well as UEFI-compliant adapters.

Note: The server does not support DOS (Disk Operating System).

v IBM Dynamic System Analysis Preboot diagnostics programs

The Dynamic System Analysis (DSA) Preboot diagnostics programs are stored on the integrated USB memory. It collects and analyzes system information to aid in diagnosing server problems. The diagnostic programs collect the following information about the server:

– System configuration – Network interfaces and settings – Installed hardware – Light path diagnostics status – Service processor status and configuration – Vital product data, firmware, and UEFI (formerly BIOS) configuration – Hard disk drive health – RAID controller configuration – Event logs for ServeRAID controllers and service processors The diagnostic programs create a merged log that includes events from all

collected logs. The information is collected into a file that you can send to IBM service and support. Additionally, you can view the information locally through a generated text report file. You can also copy the log to a removable media and view the log from a web browser.

8 IBM System x3550 M4 Type 7914: Installation and User’s Guide

For additional information about DSA Preboot diagnostics, see the Problem Determination and Service Guide on the IBM System x Documentation CD

v Multi-core processing

™

The server supports up to two Intel Xeon

E5-2600 series multi-core

microprocessors. The server comes with only one microprocessor installed.

v IBM Systems Director

IBM Systems Director is a workgroup-hardware-management tool that you can use to centrally manage System x and xSeries servers. For more information, see the IBM Systems Director Information Center at http:// publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/ fqm0_main.html and “IBM Systems Director” on page 12.

v IBM X-Architecture technology

IBM X-Architecture technology combines proven, innovative IBM designs to make your Intel-processor-based server powerful, scalable, and reliable. For more information, see http://www.ibm.com/servers/eserver/xseries/xarchitecture/ enterprise/index.html.

™

– Active

Memory

The Active Memory feature improves the reliability of memory through memory mirrored channel mode. Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously. If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. For more information about installing DIMMs for memory mirrored channel mode, see “Installing a memory module” on page 59.

– Large system-memory capacity

The memory bus supports up to 384 GB of system memory when registered DIMMs are installed. The server supports up to 64 GB if unbuffered DIMMs are installed. The memory controller supports error correcting code (ECC) for up to 24 industry-standard PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), or PC3-12800 (DDR3-1600), DDR3 (third-generation double-data-rate), synchronous dynamic random access memory (SDRAM) dual inline memory modules (DIMMs).

v IBM ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD, which you can download from the web, provides programs to help you set up the server and install a Windows operating system. The ServerGuide program detects installed optional hardware devices and provides the correct configuration programs and device drivers. For more information about the ServerGuide Setup and Installation CD, see “Using the ServerGuide Setup and Installation CD” on page 106.

Chapter 1. The System x3550 M4 server 9

v Integrated network support

The server comes with an integrated dual-port Intel Gigabit Ethernet controller, which supports connection to a 10 Mbps, 100 Mbps, or 1000 Mbps network. For more information, see “Configuring the Ethernet controller” on page 119.

v Integrated Trusted Platform Module (TPM)

This integrated security chip performs cryptographic functions and stores private and public secure keys. It provides the hardware support for the Trusted Computing Group (TCG) specification. You can download the software to support the TCG specification, when the software is available. See http://www.ibm.com/ servers/eserver/xseries/scalable_family.html for details about the TPM implementation. You can enable TPM support through the Setup utility under the System Security menu option.

v Large data-storage capacity and hot-swap capability

The hot-swap server models support a maximum of eight 2.5-inch or three

3.5-inch hot-swap Serial Attached SCSI (SAS) hard disk drives or hot-swap Serial ATA (SATA) hard disk drives. The simple-swap server models support a maximum of three 3.5-inch simple-swap SATA hard disk drives.

With the hot-swap feature, you can add, remove, or replace hard disk drives without turning off the server.

v Light path diagnostics

Light path diagnostics provides LEDs to help you diagnose problems. For more information about the light path diagnostics, see “Light path diagnostics panel” on page 15 and the Problem Determination and Service Guide on the IBM System x Documentation CD.

v PCI adapter capabilities

The server has two PCI interface slots (one supports low-profile cards, and one supports half-length, full-height cards). Slot 2 can support PCI Express or PCI-X adapters through an optional PCI riser card. See “Installing an adapter” on page 67 for detailed information.

v Active Energy Manager

The IBM Active Energy Manager solution is an IBM Systems Director plug-in that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in correlation to specific software application programs and hardware configurations. You can obtain the measurement values through the systems-management interface and view them, using IBM Systems Director. For more information, including the required levels of IBM Systems Director and Active Energy Manager, see the IBM Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/ director_6.1/fqm0_main.html, or see http://www.ibm.com/servers/systems/ management/director/resources/.

v Redundant connection

The addition of the optional Ethernet daughter card provides failover capability to a redundant Ethernet connection with the applicable application installed. If a problem occurs with the primary Ethernet connection and the optional Ethernet daughter card is installed on the server, all Ethernet traffic that is associated with the primary connection is automatically switched to the optional redundant Ethernet daughter card connection. If the applicable device drivers are installed, this switching occurs without data loss and without user intervention.

v Redundant cooling and optional power capabilities

The server supports a maximum of two 550-watt or 750-watt hot-swap power supplies and six dual-motor hot-swap fans, which provide redundancy and hot-swap capability for a typical configuration. The redundant cooling by the fans

10 IBM System x3550 M4 Type 7914: Installation and User’s Guide

in the server enables continued operation if one of the fans fails. The server comes with one 550-watt or 750-watt hot-swap power supply and four fans.

You must install the fourth and sixth fans when you install the second microprocessor in the server. You can order the second optional power supply for power redundancy.

Note: You cannot mix 550-watt and 750-watt power supplies in the server.

v ServeRAID support

The ServeRAID adapter provides hardware redundant array of independent disks (RAID) support to create configurations. The standard RAID adapter provides RAID levels 0, 1, and 10. An optional RAID adapter is available for purchase.

v Systems-management capabilities

The server comes with an integrated management module II (IMM2). When the IMM2 is used with the systems-management software that comes with the server, you can manage the functions of the server locally and remotely. The IMM2 also provides system monitoring, event recording, and network alert capability. The system-management connector on the rear of the server is dedicated to the IMM2. The dedicated system-management connector provides additional security by physically separating the management network traffic from the production network. You can use the Setup utility to configure the server to use a dedicated systems-management network or a shared network.

Reliability, availability, and serviceability

Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored in the server, the availability of the server when you need it, and the ease with which you can diagnose and correct problems.

Your server has the following RAS features:

v 3-year parts and 3-year labor limited warranty for machine type 7914 v Automatic error retry and recovery v Automatic restart on nonmaskable interrupt (NMI) v Automatic restart after a power failure v Backup basic input/output system switching under the control of the Integrated

Management Module II (IMM2)

v Built-in monitoring for fan, power, temperature, voltage, and power-supply

redundancy

v Cable-presence detection on most connectors v Chipkill memory protection v Diagnostic support for ServeRAID and Ethernet adapters v Error codes and messages v Error correcting code (ECC) L2 cache and system memory v Hot-swap cooling fans with speed-sensing capability v Hot-swap hard disk drives v Information and light path diagnostics LED panels v Integrated Management Module II (IMM2) v Menu-driven setup, system configuration, and redundant array of independent

disks (RAID) configuration programs

v Microprocessor built-in self-test (BIST), internal error signal monitoring,

configuration checking, and microprocessor and voltage regulator module failure identification through light path diagnostics

v Memory mirrored channel support (memory mirrored channel are mutually

exclusive of each other)

Chapter 1. The System x3550 M4 server 11

v Parity checking on the small computer system interface (SCSI) bus and PCI

buses

v Power management: Compliance with Advanced Configuration and Power

Interface (ACPI)

v Power-on self-test (POST) v Predictive Failure Analysis (PFA) alerts on memory, SAS/SATA hard disk drives,

fans, and power supplies

v Redundant Ethernet capabilities with failover support v Redundant hot-swap power supplies and redundant hot-swap fans v Redundant Network Interface Card (NIC) support v Remind button to temporarily turn off the system-error LED v Remote system problem-determination support v ROM-based diagnostics v ROM checksums v Serial Presence Detection (SPD) on memory, VPD, power supply, and hard disk

drives backplane

v Single-DIMM isolation of excessive correctable error or multi-bit error by the

Unified Extensible Firmware Interface (UEFI)

v Standby voltage for system-management features and monitoring v Startup (boot) from LAN through remote initial program load (RIPL) or dynamic

host configuration protocol/boot protocol (DHCP/BOOTP)

v System auto-configuring from the configuration menu v System-error logging (POST and IMM2) v Systems-management monitoring through the Inter-Integrated Circuit (IC)

protocol bus

v Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics,

IMM2 firmware, and read-only memory (ROM) resident code, locally or over the LAN

v Vital product data (VPD) on microprocessors, system board, power supplies, and

SAS/SATA (hot-swap hard disk drive) backplane

v Wake on LAN capability

IBM Systems Director

IBM Systems Director is a platform-management foundation that streamlines the way you manage physical and virtual systems supports multiple operating systems and virtualization technologies in IBM and non-IBM x86 platforms.

Through a single user interface, IBM Systems Director provides consistent views for viewing managed systems, determining how these systems relate to one other, and identifying their statuses, helping to correlate technical resources with business needs. A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value. The common tasks include the following:

v Discovery v Inventory v Configuration v System health v Monitoring v Updates v Event notification v Automation for managed systems

12 IBM System x3550 M4 Type 7914: Installation and User’s Guide

The IBM Systems Director web and command-line interfaces provide a consistent interface that is focused on driving these common tasks and capabilities:

v Discovering, navigating, and visualizing systems on the network with the detailed

inventory and relationships to the other network resources

v Notifying users of problems that occur on systems and the ability to isolate the

sources of the problems

v Notifying users when systems need updates and distributing and installing

updates on a schedule

v Analyzing real-time data for systems and setting critical thresholds that notify the

administrator of emerging problems

v Configuring settings of a single system and creating a configuration plan that can

apply those settings to multiple systems

v Updating installed plug-ins to add new features and functions to the base

capabilities

v Managing the life cycles of virtual resources

For more information about IBM Systems Director, see the IBM Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/ index.jsp?topic=/director_6.1/fqm0_main.html and the Systems Management web page at http://www.ibm.com/systems/management/, which presents an overview of IBM Systems Management and IBM Systems Director.

The UpdateXpress System Packs

The Update Xpress System Pack Installer detects supported and installed device drivers and firmware in the server and installs available updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?lndocid=SERV-XPRESS&brandind=5000008.

Server controls, LEDs, and power

This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. For the locations of other LEDs on the system board, see “System-board LEDs” on page 37.

Front view

The following illustration shows the controls, LEDs, and connectors on the front of the 2.5-inch hard disk drive server model.

The following illustration shows the controls, LEDs, and connectors on the front of the 3.5-inch hard disk drive server model.

Chapter 1. The System x3550 M4 server 13

v Rack release latches: Press the latches on each front side of the server to

remove the server from the rack.

v Hard disk drive activity LEDs: This LED is used on hot-swap SAS or SATA

hard disk drives. Each hot-swap hard disk drive has an activity LED, and when this LED is flashing, it indicates that the drive is in use.

v Hard disk drive status LEDs: This LED is used on hot-swap SAS or SATA hard

disk drives. When this LED is lit, it indicates that the drive has failed. If an optional IBM ServeRAID controller is installed in the server, when this LED is flashing slowly (one flash per second), it indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

v Optional DVD eject button: Press this button to release a DVD or CD from the

optional DVD drive.

v Optional DVD drive activity LED: When this LED is lit, it indicates that the

optional DVD drive is in use.

v Operator information panel: This panel contains controls and LEDs that provide

information about the status of the server. For information about the controls and LEDs on the operator information panel, see “Operator information panel.”

v Operator information panel release latch: Press the blue release latch to pull

out the light path diagnostics panel and view the light path diagnostics LEDs and buttons. See “Light path diagnostics panel” on page 15 and the Problem Determination and Service Guide for more information about the light path diagnostics.

v Video connector: Connect a monitor to this connector. The video connectors on

the front and rear of the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

v USB connectors: Connect a USB device, such as a USB mouse or keyboard to

any of these connectors.

Operator information panel

The following illustration shows the controls and LEDs on the operator information panel.

14 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v Power-control button and power-on LED: Press this button to turn the server

on and off manually. The states of the power-on LED are as follows:

Off: Power is not present or the power supply, or the LED itself has failed. Flashing rapidly (4 times per second): The server is turned off and is not

ready to be turned on. The power-control button is disabled. This will last approximately 5 to 10 seconds.

Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server.

Lit: The server is turned on.

v Ethernet activity LEDs: When any of these LEDs is lit, they indicate that the

server is transmitting to or receiving signals from the Ethernet LAN that is connected to the Ethernet port that corresponds to that LED.

v System-locator button/LED: Use this blue LED to visually locate the server

among other servers. A system-locator LED is also on the rear of the server. This LED is used as a presence detection button as well. You can use IBM Systems Director or IMM2 web interface to light this LED remotely. This LED is controlled by the IMM2. The locator button is pressed to visually locate the server among the others servers.

v Check log LED: When this yellow LED is lit, it indicates that a system error has

occurred. Check the error log for additional information. See the Problem Determination and Service Guide on the System x Documentation CD for more information about error logs.

v System-error LED: When this yellow LED is lit, it indicates that a system error

has occurred. A system-error LED is also on the rear of the server. An LED on the light path diagnostics panel on the operator information panel or on the system board is also lit to help isolate the error. This LED is controlled by the IMM2.

Light path diagnostics panel

The light path diagnostics panel is located on the top of the operator information panel. For additional information about the LEDs on the light path diagnostics panel, see “Light path diagnostics LEDs” on page 17.

Note: The system service label inside the server cover also provides information

about the location of the light path diagnostics LEDs.

To access the light path diagnostics panel, press the blue release latch on the operator information panel. Pull forward on the panel until the hinge of the operator information panel is free of the server chassis. Then pull down on the panel, so that you can view the light path diagnostics panel information.

Chapter 1. The System x3550 M4 server 15

The following illustration shows the LEDs and controls on the light path diagnostics panel.

v Remind button: This button places the system-error LED/check log LED on the

front panel into Remind mode. In Remind mode, the system-error LED flashes once every 2 seconds until the problem is corrected, the server is restarted, or a new problem occurs.

By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. The remind function is controlled by the IMM2.

16 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v Reset button: Press this button to reset the server and run the power-on

self-test (POST). You might have to use a pen or the end of a straightened paper clip to press the button. The Reset button is in the lower-right corner of the light path diagnostics panel.

Light path diagnostics LEDs: The following table describes the LEDs on the light path diagnostics panel and suggested actions to correct the detected problems.

Table 2. Light path diagnostics panel LEDs

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v If an action step is preceded by "(trained technician only)," that step must be performed only by a trained

technician.

LED Description Action

Check log LED An error has occurred and cannot

be isolated without performing certain procedures.

System-error LED

PS When only the PS LED is lit, a

OVER SPEC The system consumption reaches

An error has occurred.

power supply has failed.

PS + CONFIG When both the PS and CONFIG LEDs are lit, the power supply configuration is invalid.

the power supply over-current protection point or the power supplies are damaged.

1. Check the IMM2 system event log and the system-error log for information about the error.

2. Save the log if necessary and clear the log afterwards.

1. Check the light path diagnostics LEDs and follow the instructions.

2. Check the IMM2 system event log and the system-error log for information about the error.

3. Save the log if necessary and clear the log afterwards.

If the CONFIG LED is not lit, the system might detect a power supply error. Complete the following steps to correct the problem:

1. Check the power-supply with a lit yellow LED (see “AC power-supply LEDs” on page 23).

2. Make sure that the power supplies are seated correctly and plugged in a good AC outlet.

3. Remove one of the power supplies to isolate the failed power supply.

4. Make sure that both power supplies installed in the server are of the same AC input voltage.

5. Replace the failed power supply (see “Installing a hot-swap ac power supply” on page 86).

If the PS LED and the CONFIG LED are lit, the system issues an invalid power configuration error. Make sure that both power supplies installed in the server are of the same rating or wattage.

1. If the Pwr Rail (1, 2, 3, 4, 5, or 6) error was not detected, complete the following steps:

a. Use the IBM Power Configurator utility to determine

current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/resources/ powerconfig.html.

b. Replace the failed power supply (see “Installing a

hot-swap ac power supply” on page 86).

2. If the Pwr Rail (1, 2, 3, 4, 5, or 6) error was also detected, follow actions in the "Power problems" under the Troubleshooting tables and "Solving power problems" in the Problem Determination and Service Guide.

Chapter 1. The System x3550 M4 server 17

Table 2. Light path diagnostics panel LEDs (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v If an action step is preceded by "(trained technician only)," that step must be performed only by a trained

technician.

LED Description Action

PCI An error has occurred on a PCI

card, a PCI bus, or on the system board. An additional LED is lit next to a failing PCI slot.

NMI A nonmaskable interrupt has

occurred, or the NMI button was pressed.

CONFIG CONFIG + PS

An invalid power configuration error has occurred.

CONFIG + CPU A hardware configuration error has occurred.

CONFIG + MEM A hardware configuration error has occurred.

LINK Reserved.

1. Check the riser-card LEDs, the ServeRAID error LED, and the optional network adapter error LED to identify the component that caused the error.

2. Check the system-error log for information about the error.

3. If you cannot isolate the failing component by using the LEDs and the information in the system-error log, remove one component at a time; and restart the server after each component is removed.

4. Replace the following components, in the order shown, restarting the server each time:

v PCI riser cards v ServeRAID adapter v Optional network adapter v (Trained technician only) System board

5. If the failure remains, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=SERV-CALL.

1. Check the system-error log for information about the error.

2. Restart the server.

If the CONFIG LED and the PS LED are lit, the system issues an invalid power configuration error. Make sure that both power supplies installed in the server are of the same rating or wattage.

If the CONFIG LED and the CPU LED are lit, complete the following steps to correct the problem:

2. (Trained technician only) Replace the incompatible microprocessor.

3. Check the system-error logs for information about the error. Replace any component that is identified in the error log.

If the CONFIG LED and the MEM LED are lit, check the system-event log in the Setup utility or IMM2 error messages (see the Problem Determination and Service Guide for more information).

18 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Table 2. Light path diagnostics panel LEDs (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v If an action step is preceded by "(trained technician only)," that step must be performed only by a trained

technician.

LED Description Action

CPU When only the CPU LED is lit, a

microprocessor has failed.

If the CONFIG LED is not lit, a microprocessor failure occurs, complete the following steps:

1. (Trained technician only) Make sure that the failing microprocessor and its heat sink, which are indicated by a lit LED on the system board, are installed correctly. See “Installing a second microprocessor and heat sink” on page 79 for information about installation and requirements.

2. (Trained technician only) Replace the failing microprocessor (see “Installing a second microprocessor and heat sink” on page 79).

3. If the failure remains, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=SERV-CALL.

CPU + CONFIG When both the CPU LED and the CONFIG LED are lit, the microprocessor configuration is invalid.

If the CONFIG LED and the CPU LED are lit, the system issues an invalid microprocessor configuration error. Complete the following steps to correct the problem:

1. Check the microprocessors that were just installed to make sure that they are compatible with each other (see “Installing a second microprocessor and heat sink” on page 79 for additional information about microprocessor requirements) and use the Setup utility and select System Information → System Summary → Processor Details to verify the microprocessors information.

2. (Trained technician only) Replace the incompatible microprocessor.

3. Check the system-error logs for information about the error. Replace any component that is identified in the error log.

MEM When only the MEM LED is lit, a

memory error has occurred.

Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server.

MEM + CONFIG When both the MEM and CONFIG LEDs are lit, the memory configuration is invalid.

If the CONFIG LED is not lit, the system might detect a memory error. Complete the following steps to correct the problem:

1. Update the server firmware to the latest level (see the Problem Determination and Service Guide for more information).

2. Reseat or swap the DIMMs with lit LED.

3. Check the system-event log in the Setup utility or IMM error messages (see the Problem Determination and Service Guide for more information).

4. Replace the failing DIMM (see “Installing a memory module” on page 59).

If the MEM LED and the CONFIG LED are lit, check the system-event log in the Setup utility or IMM2 error messages (see the Problem Determination and Service Guide for more information).

Chapter 1. The System x3550 M4 server 19

Table 2. Light path diagnostics panel LEDs (continued)

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v If an action step is preceded by "(trained technician only)," that step must be performed only by a trained

technician.

LED Description Action

TEMP The system temperature has

exceeded a threshold level. A failing fan can cause the TEMP LED to be lit.

FAN A fan has failed, is operating too

slowly, or has been removed. The TEMP LED might also be lit.

BOARD An error has occurred on the

system board.

HDD A hard disk drive has failed or is

missing.

1. Make sure that the heat sink is seated correctly.

2. Determine whether a fan has failed. If it has, replace it.

3. Make sure that the room temperature is not too high. See “Features and specifications” on page 6 for the server temperature information.

4. Make sure that the air vents are not blocked.

5. Make sure that the heat sink, the fan on the adapter, or the optional network adapter is seated correctly. If the fan has failed, replace it.

6. If the failure remains, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=SERV-CALL.

1. Reseat the failing fan, which is indicated by a lit LED near the fan connector on the system board.

2. Replace the failing fan (see “Installing a hot-swap fan assembly” on page 93).

1. Check the LEDs on the system board to identify the component that caused the error. The BOARD LED can be lit due to any of the following reasons:

v Battery v (Trained technician only) System board

2. Check the system-error log for information about the error.

3. Replace the failing component:

v Battery v (Trained technician only) System board

1. Check the LEDs on the hard disk drives for the drive with a lit status LED and reseat the hard disk drive.

2. Reseat the hard disk drive backplane.

3. For more information, see the “Hard disk drive problems” under the Troubleshooting tables in the Problem Determination and Service Guide.

4. If the error remains, replace the following components one at a time, in the order listed, restarting the server after each:

a. Replace the hard disk drive. b. Replace the hard disk drive backplane.

5. If the problem remains, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=SERV-CALL.

20 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Rear view

The following illustration shows the connectors on the rear of the server.

v NMI button: Press this button to force a nonmaskable interrupt to the

microprocessor. It allows you to blue screen the server and take a memory dump (use this button only when directed by the IBM service support). You might have to use a pen or the end of a straightened paper clip to press the button. The NMI button is in the lower left-hand corner on the rear of the server.

v PCI slot 1: Insert a low-profile PCI Express adapter into this slot. v PCI slot 2: Insert a half-length, full-height PCI Express or PCI-X adapter into this

slot.

v Power connector: Connect the power cord to this connector.

Note: Power supply 1 is the default/primary power supply. If power supply 1

fails, you must replace it immediately.

v Video connector: Connect a monitor to this connector. The video connectors on

the front and rear of the server can be used simultaneously.

Note: The maximum video resolution is 1600 x 1200 at 75 Hz.

v Serial connector: Connect a 9-pin serial device to this connector. The serial port

is shared with the integrated management module II (IMM2). The IMM2 can take control of the shared serial port to redirect serial traffic, using Serial over LAN (SOL).

v USB connectors: Connect a USB device, such as a USB mouse or keyboard to

any of these connectors.

v Systems-management Ethernet connector: Use this connector to connect the

server to a network for full systems-management information control. This connector is used only by the integrated management module (IMM2). A dedicated management network provides additional security by physically separating the management network traffic from the production network. You can use the Setup utility to configure the server to use a dedicated systems management network or a shared network. See Using the Setup utility in the Problem Determination and Service Guide for more information.

v Ethernet connectors: Use either of these connectors to connect the server to a

network. When you enable shared Ethernet for IMM2 in the Setup utility, you can access the IMM2 using either the Ethernet 1 or the system-management Ethernet (default) connector. See Using the Setup utility in the Problem Determination and Service Guide for more information.

The following illustration shows the LEDs on the rear of the server.

Chapter 1. The System x3550 M4 server 21

The following illustration shows the LEDs on a dc power supply.

v Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is

transmitting to or receiving signals from the Ethernet LAN that is connected to the Ethernet port.

v Ethernet link LEDs: When these LEDs are lit, they indicate that there is an

active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the Ethernet port.

v AC power LED: Each hot-swap ac power supply has an ac power LED. When

the ac power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, the ac power LED is lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation CD.

v DC power LED: Each hot-swap ac power supply has a dc power LED. When the

dc power LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation CD.

v IN OK power LED: Each hot-swap dc power supply has an IN OK power LED.

When the IN OK power LED is lit, it indicates that sufficient power is coming into the power supply through the power cord. During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation CD.

v OUT OK power LED: Each hot-swap dc power supply has an OUT OK power

LED. When the OUT OK power LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During typical operation, both the IN OK and OUT OK power LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x Documentation CD.

22 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v Power-supply error LED: When the power-supply error LED is lit, it indicates

that the power supply has failed.

Note: Power supply 1 is the default/primary power supply. If power supply 1

fails, you must replace the power supply immediately.

v Power-on LED: When this LED is lit and not flashing, it indicates that the server

is turned on. The states of the power-on LED are as follows:

Off: Power is not present, or the power supply or the LED itself has failed. Flashing rapidly (4 times per second): The server is turned off and is not

ready to be turned on. The power-control button is disabled. This will last approximately 5 to 10 seconds.

Flashing slowly (once per second): The server is turned off and is ready to be turned on. You can press the power-control button to turn on the server.

Lit: The server is turned on.

v System-locator LED: Use this LED to visually locate the server among other

servers. You can use IBM Systems Director or IMM2 web interface to light this LED remotely.

v System-error LED: When this LED is lit, it indicates that a system error has

occurred. An LED on the light path diagnostics panel is also lit to help isolate the error.

AC power-supply LEDs

The following illustration shows the location of the power-supply LEDs on the rear of the server. See the Problem Determination and Service Guide for additional information about solving power-supply problems.

The following table describes the problems that are indicated by various combinations of the power-supply LEDs on an ac power supply and suggested actions to correct the detected problems.

AC power-supply LEDs

On On Off Normal operation. Off Off Off No ac power to the

Description Action NotesAC DC Error (!)

server or a problem with the ac power source.

1. Check the ac power to the server.

2. Make sure that the power cord is connected to a functioning power source.

3. Restart the server. If the error remains, check the power-supply LEDs.

4. If the problem remains, replace the power-supply.

Chapter 1. The System x3550 M4 server 23

This is a normal condition when no ac power is present.

AC power-supply LEDs

Description Action NotesAC DC Error (!)

Off Off On The power supply

has failed.

Off On Off The power supply

has failed.

Off On On The power supply

has failed.

On Off Off Power-supply not

fully seated, faulty system board, or the power supply has failed.

On Off On The power supply

has failed.

On On On The power supply

has failed.

Replace the power supply.

1. Reseat the power supply.

2. Follow actions in the “Power problems” under the Troubleshooting tables in the

Problem Determination and Service Guide.

3. If the OVER SPEC LED on the light path diagnostics is lit, follow the actions in “Light path diagnostics LEDs” on page 17.

4. If the OVER SPEC LED on the light path diagnostics is not lit, check the error LEDs on the system board and the IMM2 error messages. Follow steps in the “Power problems” under the Troubleshooting tables in the

Problem Determination and Service Guide and “Solving

Power problems” in the

Problem Determination and Service Guide until the

problem is solved.

Replace the power supply.

Typically indicates a power-supply is not fully seated.

DC power-supply LEDs

The following illustration shows the locations of the power-supply LEDs on the dc power supply.

24 IBM System x3550 M4 Type 7914: Installation and User’s Guide

The following table describes the problems that are indicated by various combinations of the power-supply LEDs on a dc power supply and suggested actions to correct the detected problems.

DC power-supply LEDs

Description Action NotesIN OK OUT OK Error (!)

On On Off Normal operation. Off Off Off No dc power to the

server or a problem with the dc power source.

Off Off On The power supply

has failed.

Off On Off The power supply

has failed.

Off On On The power supply

has failed.

1. Check the dc power to the server.

2. Make sure that the power cord is connected to a functioning power source.

3. Restart the server. If the error remains, check the power-supply LEDs.

4. If the problem remains, replace the power-supply.

Replace the power supply.

This is a normal condition when no dc power is present.

Chapter 1. The System x3550 M4 server 25

DC power-supply LEDs

Description Action NotesIN OK OUT OK Error (!)

On Off Off Power-supply not

fully seated, faulty system board, or the power supply has failed.

On Off On The power supply

has failed.

On On On The power supply

has failed.

1. Reseat the power supply.

2. Follow actions in the “Power problems” under the Troubleshooting tables in the

Problem Determination and Service Guide.

3. If the OVER SPEC LED on the light path diagnostics is lit, follow the actions in “Light path diagnostics LEDs” on page 17.

Problem Determination and Service Guide and “Solving

Power problems” in the

Problem Determination and Service Guide until the

problem is solved.

Replace the power supply.

Typically indicates a power-supply is not fully seated.

26 IBM System x3550 M4 Type 7914: Installation and User’s Guide

System pulse LEDs

The following LEDs are on the system board and monitor the system power-on and power-off sequencing and boot progress (see “System-board LEDs” on page 37 for the location of these LEDs):

Table 3. System pulse LEDs

LED Description Action

RTMM heartbeat Power-on and power-off

sequencing.

IMM2 heartbeat IMM2 heartbeat boot process. The following steps describe the different stages of the

1. If the LED blinks at 1Hz, it is functioning properly and no action is necessary.

2. If the LED is not blinking, (trained technician only) replace the system board.

IMM2 heartbeat sequencing process.

1. When this LED is blinking fast (approximately 4Hz), this indicates, that the IMM2 code is in the loading process.

2. When this LED goes off momentarily, this indicates that the IMM2 code has loaded completely.

3. When this LED goes off momentarily and then starts blinking slowing (approximately 1Hz), this indicates that IMM2 is fully operational. You can now press the power-control button to power-on the server.

4. If this LED does not blink within 30 seconds of connecting a power source to the server, (trained technician only) Replace the system board.

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the integrated management module II (IMM2) is shut down; however, the server can respond to requests from IMM2, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to an ac power source but is not turned on.

Turning on the server

Approximately 5 seconds after the server is connected to power, one or more fans might start running to provide cooling while the server is connected to power and the power-on button LED will blink quickly. Approximately 5 to 10 seconds after the server is connected to power, the power-control button becomes active (the power-on LED will blink slowly), and one or more fans might start running to provide cooling while the server is connected to power. You can turn on the server by pressing the power-control button.

The server can also be turned on in any of the following ways: v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

v If your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

Notes:

1. When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various system resources and is unavailable to the operating

Chapter 1. The System x3550 M4 server 27

system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options.

2. Ethernet 1 connector supports Wake on LAN feature.

3. When you turn on the server with the graphical adapters installed, the IBM logo displays on the screen after approximately 3 minutes. This is normal operation while the system loads.

Turning off the server

When you turn off the server and leave it connected to power, the server can respond to requests to the service processor, such as a remote request to turn on the server. While the server remains connected to power, one or more fans might continue to run. To remove all power from the server, you must disconnect it from the power source.

Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system.

Statement 5:

The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically.

v You can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v The server can be turned off by Wake on LAN feature with the following

limitation:

Note: When you install any PCI adapter, the power cords must be disconnected

from the power source before you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the Wake on LAN feature might not work.

28 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v The integrated management module II (IMM2) can turn off the server as an

automatic response to a critical system failure.

Chapter 1. The System x3550 M4 server 29

30 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Chapter 2. Installing optional devices

This chapter provides detailed instructions for installing optional hardware devices in the server.

Instructions for IBM Business Partners

In addition to the instructions in this chapter for installing optional hardware devices, updating firmware and device drivers, and completing the installation, IBM Business Partners must also complete the following steps:

1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress tests. For information about using DSA, see the Problem Determination and Service Guide.

2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices.

3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ index.jsp?topic=/dsa/dsa_main.html.

4. To ship the server, repackage it in the original undamaged packing material and observe IBM procedures for shipping.

Support information for IBM Business Partners is available at http://www.ibm.com/ partnerworld/.

How to send DSA data to IBM

Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/ecurep/terms.html.

You can use any of the following methods to send diagnostic data to IBM:

v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html v Standard upload with the system serial number: http://www.ecurep.ibm.com/

app/upload_hw

v Secure upload: http://www.ibm.com/de/support/ecurep/send_http.html#secure v Secure upload with the system serial number: https://www.ecurep.ibm.com/

app/upload_hw

Server components

The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware.

32 IBM System x3550 M4 Type 7914: Installation and User’s Guide

System-board internal connectors

The following illustration shows the internal connectors on the system board.

Chapter 2. Installing optional devices 33

System-board external connectors

The following illustration shows the external connectors on the system board.

34 IBM System x3550 M4 Type 7914: Installation and User’s Guide

System-board switches and jumpers

The following illustration shows the location and description of the switches and jumpers.

Note: If there is a clear protective sticker on the top of the switch blocks, you must

remove and discard it to access the switches.

The following table describes the jumpers on the system board.

Table 4. System board jumpers

Jumper number Jumper name Jumper setting

JP1 CMOS clear jumper

JP2 UEFI boot backup jumper

JP6 System TPM physical

presence jumper

Note: Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem.

v Pins 1 and 2: Normal (default). v Pins 2 and 3: Clears the real-time

clock (RTC) registry.

v Pins 1 and 2: Normal (default).

Loads the primary server firmware ROM page.

v Pins 2 and 3: Loads the secondary

(backup) server firmware ROM page.

v Pins 1 and 2: Normal (default). v Pins 2 and 3: Indicates a physical

presence to the system TPM.

Chapter 2. Installing optional devices 35

The following table describes the functions of the SW3 switch block on the system board.

Table 5. System board SW3 switch block definition

Switch number Default position Description

1 Off Reserved. 2 Off Reserved. 3 Off Reserved. 4 Off Power-on password override. Changing the position

of this switch bypasses the power-on password check the next time the server is turned on and starts the Setup utility so that you can change or delete the power-on password. You do not have to move the switch back to the default position after the power-on password in overridden.

Changing the position of this switch does not affect the administrator password check if an administrator password is set.

See “Passwords” on page 113 for additional information about passwords.

Important:

1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. Review the information in vii, “Installation guidelines” on page 38, “Handling static-sensitive devices” on page 40, and “Turning off the server” on page 28.

2. Any system-board switch or jumper block that is not shown in the illustrations in this document are reserved.

36 IBM System x3550 M4 Type 7914: Installation and User’s Guide

System-board LEDs

The following illustration shows the light-emitting diodes (LEDs) on the system board.

Chapter 2. Installing optional devices 37

System-board optional devices connectors

The following illustration shows the connectors on the system board for user-installable options.

Installation guidelines

Attention: Static electricity that is released to internal server components when

the server is powered-on might cause the system to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a hot-swap device.

Before you install optional devices, read the following information: v Make sure that the devices that you are installing are supported. For a list of

supported optional devices for the server, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/.

v Read the safety information that begins on page vii and the guidelines in

“Working inside the server with the power on” on page 40, and “Handling static-sensitive devices” on page 40. This information will help you work safely.

v When you install your new server, take the opportunity to download and apply

the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your server is ready to function at maximum levels of performance. To download firmware updates for your server, go to http://www.ibm.com/support/fixcentral/.

38 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Important: Some cluster solutions require specific code levels or coordinated

code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

For additional information about tools for updating, managing, and deploying firmware, see the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

v Before you install optional hardware, make sure that the server is working

correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Problem Determination and Service Guide on the IBM System x Documentation CD for diagnostic information.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v If you must start the server while the server cover is removed, make sure that no

one is near the server and that no tools or other objects have been left inside the server.

v Do not attempt to lift an object that you think is too heavy for you. If you have to

lift a heavy object, observe the following precautions: – Make sure that you can stand safely without slipping. – Distribute the weight of the object equally between your feet. – Use a slow lifting force. Never move suddenly or twist when you lift a heavy

object.

– To avoid straining the muscles in your back, lift by standing or by pushing up

with your leg muscles.

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server, monitor, and other devices.

v Back up all important data before you make changes to disk drives. v Have a small flat-blade screwdriver, a small Phillips screwdriver, and a T8 torx

screwdriver available.

v You do not have to turn off the server to install or replace hot-swap power

supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform any steps that involve removing or installing adapter cables and you must disconnect the power source from the server before you perform any steps that involve removing or installing a riser card.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

v When you are finished working on the server, reinstall all safety shields, guards,

labels, and ground wires.

v For a list of supported optional devices for the server, see http://www.ibm.com/

servers/eserver/serverproven/compat/us/.

Chapter 2. Installing optional devices 39

System reliability guidelines

To help ensure proper system cooling and system reliability, make sure that the following requirements are met:

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed in it.

v If the server has redundant power, each of the power-supply bays has a power

supply installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the server cover removed might damage server components.

v You have followed the cabling instructions that come with optional adapters. v You have replaced a failed fan within 48 hours. v You have replaced a hot-swap fan within 30 seconds of removal. v You have replaced a hot-swap drive within 2 minutes of removal. v You do not operate the server without the air baffle installed. Operating the

server without the air baffle might cause the microprocessor to overheat.

v Microprocessor socket 2 always contains either a socket cover or a

microprocessor and heat sink.

v You have installed the fourth and sixth fans when you installed the second

microprocessor option.

Working inside the server with the power on

Attention: Static electricity that is released to internal server components when

the server is powered-on might cause the server to halt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when you work inside the server with the power on.

The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the server cover is removed. Follow these guidelines when you work inside a server that is turned on:

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts

before working inside the server; do not wear cuff links while you are working inside the server.

v Do not allow your necktie or scarf to hang inside the server. v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches.

v Remove items from your shirt pocket, such as pens and pencils, that could fall

into the server as you lean over it.

v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,

into the server.

Handling static-sensitive devices

Attention: Static electricity can damage the server and other electronic devices.

To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

40 IBM System x3550 M4 Type 7914: Installation and User’s Guide

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to an unpainted

metal surface on the outside of the server for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the server without

setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the server cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Internal cable routing and connectors

Hard disk drive cable connection

The following illustrations show the internal routing and connectors for the SAS/SATA signal cables.

Notes:

1. To connect the SAS/SATA signal cables, make sure that you first connect the signal cable, and then the power cable and configuration cable.

2. To disconnect the SAS/SATA signal cables, make sure that you first disconnect the power cable, and then the signal cable and configuration cable.

Chapter 2. Installing optional devices 41

42 IBM System x3550 M4 Type 7914: Installation and User’s Guide

The following illustration shows the internal routing and connectors for the 3.5-inch simple-swap hard disk drives SATA signal and power cables.

Chapter 2. Installing optional devices 43

The following illustration shows the internal routing and connectors for the 3.5-inch hot-swap hard disk drives SAS/SATA signal, power and configuration cables with the SAS/SATA adapter installed.

44 IBM System x3550 M4 Type 7914: Installation and User’s Guide

The following illustration shows the internal routing and connectors for the SAS/SATA signal, power and configuration cables with the SAS/SATA adapter installed.

Chapter 2. Installing optional devices 45

The following illustration shows the internal routing and connectors for the RAID battery cables with the SAS/SATA adapter installed.

46 IBM System x3550 M4 Type 7914: Installation and User’s Guide

The following illustration shows the internal routing and connectors for the server models with one 2.5-inch simple-swap hard disk drives.

Chapter 2. Installing optional devices 47

DVD drive cable connection

The following illustration shows the internal routing and connector for the DVD drive cable.

Notes:

1. To disconnect the optional optical drive cable, you must first press the connector release tab, and then disconnect the cable from the connector on the system board. Do not disconnect the cable by using excessive force.

2. Follow the optical drive cable routing as the illustration shows. Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.

48 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Operator information panel cable connection

The following illustration shows the internal routing and connector for the operator information panel cable. The following notes describe additional information you must consider when you install or remove the operator information panel cable:

v To remove the operator information panel cable, slightly press the cable toward

the fan cage; then, pull to remove the cable from the connector on the system board. Pulling the cable out of the connector by excessive force might cause damage to the cable or connector.

v To connect the operator information panel cable on the system board, press

evenly on the cable. Pressing on one side of the cable might cause damage to the cable or connector.

Chapter 2. Installing optional devices 49

USB and video cable connection

The following illustration shows the internal routing and connectors for the front USB and video cables. The following notes describe additional information you must consider when you install or remove the front USB and video cables:

v To remove the front USB and video cables, slightly press the cables toward the

chassis; then, pull to remove the cables from the connectors on the system board. Pulling the cable out of the connector by excessive force might cause damage to the cable or connector.

v To connect the front USB and video cables on the system board, press evenly on

the cables. Pressing on one side of the cable might cause damage to the cable or connector.

Removing the cover

Important: Before you install optional hardware, make sure that the server is

working correctly. Start the server, and make sure that the operating system starts, if an operating system is installed, or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Problem Determination and Service Guide for diagnostic information.

To remove the server cover, complete the following steps:

50 IBM System x3550 M4 Type 7914: Installation and User’s Guide

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

Note: When you disconnect the power source from the server, you lose the

ability to view the LEDs because the LEDs are not lit when the power source is removed. Before you disconnect the power source, make a note of which LEDs are lit, including the LEDs that are lit on the operation information panel, on the light path diagnostics panel, and LEDs inside the server on the system board; then, see the Problem Determination and Service Guide for information about how to solve the problem.

3. If the server has been installed in a rack, slide the server out from the rack enclosure.

4. Pull up firmly on the blue latch on the top (in the center of the front of the server) of the cover and slide the cover toward the rear of the server until the cover has disengaged from the chassis.

5. Lift the server cover off the server and set it aside.

Attention: For proper cooling and airflow, replace the server cover before you turn on the server.

Removing the air baffle

To remove the air baffle, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

3. Remove the cover (see “Removing the cover” on page 50).

4. Grasp the air baffle, disengage pins from pin holes; then, lift the air baffle up.

Chapter 2. Installing optional devices 51

Installing drives

5. Remove the air baffle from the server and set it aside. Attention: For proper cooling and airflow, replace the air baffle before you

turn on the server. Operating the server with the air baffle removed might damage server components.

The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive.

v Make sure that the devices that you are installing are supported. For a list of

supported optional devices for the server, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/.

v Locate the documentation that comes with the drive and follow those instructions

in addition to the instructions in this chapter.

v Make sure that you have all the cables and other equipment that are specified in

the documentation that comes with the drive.

v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to determine whether you have to

set any switches or jumpers on the drive. If you are installing a SAS or SATA hard disk drive, be sure to set the SAS or SATA ID for that device.

v The hot-swap server models support up to eight 2.5-inch or three 3.5-inch

hot-swap SAS or SATA hard disk drives.

v The simple-swap server models support up to three 3.5-inch simple-swap SATA

hard disk drives.

v The electromagnetic interference (EMI) integrity and cooling of the server are

protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI adapter or PCI Express adapter slot cover in the event that you later remove the device.

Installing a hot-swap hard disk drive

To install a hot-swap SAS or SATA hard disk drive, complete the following steps.

Note: If you have only one hard disk drive, you must install it in the upper-left bay.

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

52 IBM System x3550 M4 Type 7914: Installation and User’s Guide

2. Remove the filler panel from the empty drive bay. Keep the filler panel in a safe place.

3. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.

4. Install the hard disk drive in the drive bay: a. Make sure that the tray handle is in the open (unlocked) position. b. Align the drive with the guide rails in the bay.

c. Gently push the drive into the bay until the drive stops. d. Rotate the tray handle to the closed (locked) position. e. Check the hard disk drive status LED to verify that the hard disk drive is

operating correctly. If the yellow hard disk drive status LED of a drive is lit continuously, that drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the drive is being accessed.

Note: If the server is configured for RAID operation using a ServeRAID

adapter, you might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter.

5. If you are installing additional hot-swap hard disk drives, do so now.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

IDs for 2.5-inch hot-swap hard disk drives

The hot-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

Chapter 2. Installing optional devices 53

IDs for 3.5-inch hot-swap hard disk drives

Installing a simple-swap hard disk drive

You must turn off the server before installing simple-swap drives in the server. Before you install a simple-swap SATA hard disk drive, read the following information.

v Make sure that the devices that you are installing are supported. For a list of

supported optional devices for the server, see http://www.ibm.com/systems/info/ x86servers/serverproven/compat/us/.

v Locate the documentation that comes with the hard disk drive and follow those

instructions in addition to the instructions in this chapter.

v Make sure that you have all the cables and other equipment that are specified in

the documentation that comes with the drive.

v Select the bay in which you want to install the drive. v Check the instructions that come with the drive to determine whether you have to

set any switches or jumpers on the drive. If you are installing a SATA device, be sure to set the SATA ID for that device.

v You can install up to three 3.5-inch simple-swap SATA hard disk drives in the

server. Do not install hot-swap drives into a simple-swap server model, it is not supported.

v You can install one 2.5-inch simple-swap SATA hard disk drives in bay 0 in the

server. Do not install hot-swap drives into a simple-swap server model, it is not supported.

v The simple-swap server models are available only in non-RAID configurations. v The electromagnetic interference (EMI) integrity and cooling of the server are

protected by having all bays and PCI and PCI Express slots covered or occupied. When you install a drive, PCI, or PCI Express adapter, save the EMC shield and filler panel from the bay or PCI or PCI Express adapter slot cover in the event that you later remove the device.

To install a simple-swap SATA hard disk drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the filler panel from the empty drive bay.

54 IBM System x3550 M4 Type 7914: Installation and User’s Guide

4. Touch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.

5. Install the hard disk drive in the drive bay: a. Grasp the black drive handle and slide the blue release latch to the right

and align the drive assembly with the guide rails in the bay.

b. Gently push the drive into the bay until the drive stops.

6. Reinstall the drive bay filler panel that you removed earlier.

7. If you are installing additional simple-swap hard disk drives, do so now.

IDs for 2.5-inch simple-swap hard disk drives

The simple-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the hard disk drives. The ID numbers and the drive bay numbers are the same.

IDs for 3.5-inch simple-swap hard disk drives

The simple-swap-drive ID that is assigned to each drive is printed on the front of the server. The following illustration shows the location of the IDs of the simple-swap hard disk drives. The ID numbers and the drive bay numbers are the same.

Chapter 2. Installing optional devices 55

Installing an optional DVD drive

To install an optional DVD drive, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

Note: When you disconnect the power source from the server, you lose the

3. Remove the cover (see “Removing the cover” on page 50).

4. Remove the optical drive filler panel if it is installed. Locate the blue release tab on the rear of the optical drive filler panel; then, while you press the tab, push the optical drive filler panel out of the drive bay.

5. Remove the retention clip from the side of the optical drive filler panel. Save the optical drive filler panel for future use.

Note: If you are installing a drive that contains a laser, observe the following

56 IBM System x3550 M4 Type 7914: Installation and User’s Guide

safety precautions.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

6. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server; then, remove the optical drive from the package and place it on a static-protective surface.

7. Follow the instructions that come with the DVD drive to set any jumpers or switches.

8. Attach the drive retention clip that you removed from the optical drive filler panel to the side of the DVD drive.

Chapter 2. Installing optional devices 57

9. Align the drive in the drive bay and slide the drive into the optical drive bay until the drive clicks into place.

10. Connect the DVD drive cable (see “Installing the DVD drive cable” on page

75). The following illustration shows the cable routing for the DVD drive:

58 IBM System x3550 M4 Type 7914: Installation and User’s Guide

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing a memory module

The following notes describe the types of DIMMs that the server supports and other information that you must consider when you install DIMMs.

v When you install or remove DIMMs, the server configuration information

changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.

v The server supports only industry-standard double-data-rate 3 (DDR3), 800,

1066, 1333, or 1600 MHz, PC3-6400, PC3-8500, PC3-10600, or PC3-12800 registered or unbuffered, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/ for a list of supported memory modules for the server.

– The specifications of a DDR3 DIMM are on a label on the DIMM, in the

following format. ggggg eRxff PC3v-wwwwwm-aa-bb-ccd where:

ggggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB) eR is the number of ranks

1R = single-rank 2R = dual-rank

Chapter 2. Installing optional devices 59

4R = quad-rank

xff is the device organization (bit width)

x4 = x4 organization (4 DQ lines per SDRAM) x8 = x8 organization x16 = x16 organization

v is the SDRAM and support component supply voltage (VDD)

Blank = 1.5 V specified L = 1.35 V specified, 1.5 V operable

Note: Values for these voltages are ‘specified’ which means the device

characteristics such as timing are supported at this voltage. Values are ‘operable’ which means that the devices can be operated safely at this voltage. However, device characteristics such as timing may not be guaranteed. All devices must be ‘tolerant’ of the highest DDR3 nominal voltage of 1.5 V, meaning that they may not operate at 1.5 V but may be powered at that voltage without damage to the devices.

wwwww is the DIMM bandwidth, in MBps

6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus) 8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus) 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus) 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)

m is the DIMM type

E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus) L = Load Reduction DIMM (LRDIMM) R = Registered DIMM (RDIMM) U = Unbuffered DIMM with no ECC (x64-bit primary data bus)

aa is the CAS latency, in clocks at maximum operating frequency bb is the JEDEC SPD Revision Encoding and Additions level cc is the reference design file for the design of the DIMM d is the revision number of the reference design of the DIMM

Note: To determine the type of a DIMM, see the label on the DIMM. The

information on the label is in the format xxxxx nRxxx PC3v-xxxxxx-xx-xxxxx. The numeral in the sixth numerical position indicates whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).

v The following rules apply to DDR3 RDIMM speed as it relates to the number of

RDIMMs in a channel: – When you install 1 RDIMM per channel, the memory runs at 1600 MHz – When you install 2 RDIMMs per channel, the memory runs at 1600 MHz – When you install 3 RDIMMs per channel, the memory runs at 1066 MHz – All channels in a server run at the fastest common frequency – Do not install registered, unbuffered, and load reduction DIMMs in the same

server

v The maximum memory speed is determined by the combination of the

microprocessor, DIMM speed, DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.

60 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v In two-DIMM-per-channel configuration, a server with an Intel Xeon™E5-2600

series microprocessor automatically operates with a maximum memory speed of up to 1600 MHz when the following condition is met:

– Two 1.35 V single-rank, dual-ranl, or quad-rank UDIMMs, RDIMMs or

LRDIMMs are installed in the same channel. In the Setup utility, Memory

speed is set to Max performance and LV-DIMM power is set to Enhance performance mode. The 1.35 V UDIMMs, RDIMMs or LRDIMMs will function

at 1.5 V.

v The server supports a maximum of 16 dual-rank UDIMMs. The server supports

up to two UDIMMs per channel.

v The server supports a maximum of 24 single-rank, dual-rank, or 16 quad-rank

RDIMMs. The server does not support three quad-rank RDIMMs in the same channel.

v The following table shows an example of the maximum amount of memory that

you can install using ranked DIMMs:

Table 6. Maximum memory installation using ranked DIMMs

Number of DIMMs DIMM type DIMM size Total memory

16 Dual-rank UDIMMs 4 GB 64 GB 24 Single-rank RDIMMs 2 GB 48 GB 24 Single-rank RDIMMs 4 GB 96 GB 24 Dual-rank RDIMMs 8 GB 192 GB 24 Dual-rank RDIMMs 16 GB 384 GB 16 Quad-rank RDIMMs 16 GB 256 GB 24 Quad-rank LRDIMMs 32 GB 768 GB

v The UDIMM option that is available for the server is 4 GB. The server supports a

minimum of 4 GB and a maximum of 64 GB of system memory using UDIMMs.

v The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and

16 GB. The server supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.

v The LRDIMM option that is available for the server is 32 GB. The server supports

a minimum of 32 GB and a maximum of 768 GB of system memory using LRDIMMs.

Note: The amount of usable memory is reduced depending on the system

configuration. A certain amount of memory must be reserved for system resources. To view the total amount of installed memory and the amount of configured memory, run the Setup utility. For additional information, see Chapter 3, “Configuring the server,” on page 105.

v A minimum of one DIMM must be installed for each microprocessor. For

example, you must install a minimum of two DIMMs if the server has two microprocessors installed. However, to improve system performance, install a minimum of four DIMMs for each microprocessor.

v DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to

ensure that the server will operate correctly.

v When you install one quad-rank DIMM in a channel, install it in the DIMM

connector furthest away from the microprocessor.

Chapter 2. Installing optional devices 61

Notes:

1. You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have to wait until all of the DIMM slots for microprocessor 1 are filled.

2. DIMM slots 13-24 are reserved for microprocessor 2; thus, DIMM slots 13-24 are enabled when microprocessor 2 is installed.

The following illustration shows the location of the DIMM connectors on the system board.

DIMM installation sequence

Depending on the server model, the server may come with a minimum of one 2 GB or 4 GB DIMM installed in slot 1. When you install additional DIMMs, install them in the order shown in the following table to optimize system performance. In general, all three channels on the memory interface for each microprocessor can be populated in any order and have no matching requirements.

Table 7. Normal mode DIMM installation sequence

Number of installed microprocessor DIMM connector population sequence

One microprocessor installed

Two microprocessors installed

Memory mirrored channel

Memory mirrored channel mode replicates and stores data on two pairs of DIMMs within two channels simultaneously. If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs. You can enable memory mirrored channel in the Setup utility (see “Starting the Setup utility” on page 109). When you use the memory mirrored channel feature, consider the following information:

1, 4, 9, 12, 2, 5, 8, 11, 3, 6, 7, 10

1, 13, 4, 16, 9, 21, 12, 24, 2, 14, 5, 17, 8, 20, 11, 23, 3, 15, 6, 18, 7, 19, 10, 22

62 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v When you use memory mirrored channel, you must install a pair of DIMMs at a

time. The two DIMMs in each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in speed. The channels run at the speed of the slowest DIMM in any of the channels.

v The maximum available memory is reduced to half of the installed memory when

memory mirrored channel is enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of addressable memory is available when you use memory mirrored channel.

v For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM

connectors 15, 18, 19, and 22 for microprocessor 2 are not used in memory mirrored channel mode.

The following diagram lists the DIMM connectors on each memory channel.

Figure 1. Connectors on each memory channel

The following table shows the installation sequence for memory mirrored channel mode:

Table 8. Memory mirrored channel mode DIMM population sequence

Number of DIMMs

First pair of DIMMs 1 1, 4 Second pair of DIMMs 1 9, 12 Third pair of DIMMs 1 2, 5 Fourth pair of DIMMs 1 8, 11 Fifth pair of DIMMs 1 3, 6 Sixth pair of DIMMs 1 7, 10 Seventh pair of DIMMs 2 13, 16 Eighth pair of DIMMs 2 21, 24 Ninth pair of DIMMs 2 14, 17 Tenth pair of DIMMs 2 20, 23 Eleventh pair of DIMMs 2 15, 18 Twelfth pair of DIMMs 2 19, 22 Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory mirrored

channel mode when UDIMMs are installed in the server.

Memory rank sparing

The memory rank sparing feature disables the failed memory from the system configuration and activates a rank sparing DIMM to replace the failed active DIMM. You can enable either rank sparing memory or memory mirrored channel in the Setup utility (see “Starting the Setup utility” on page 109). When you use the memory rank sparing feature, consider the following information:

Number of installed microprocessor DIMM connector

Chapter 2. Installing optional devices 63

v The memory rank sparing feature is supported on server models with an Intel

Xeon™E5-2600 series microprocessor.

v The maximum available memory is reduced when memory rank sparing mode is

enabled.

The following diagram lists the DIMM connectors on each memory channel.

Figure 2. Connectors on each memory channel

Follow the installation sequence for rank sparing mode:

v Install at least one quad-rank DIMM in a channel. v Install at least two single-rank or dual-rank DIMMs in a channel.

Table 9. Memory rank sparing mode DIMM population sequence

Number of installed

Number of DIMMs

First pair of DIMMs 1 1, 2 Second pair of DIMMs 1 4, 5 Third pair of DIMMs 1 8, 9 Fourth pair of DIMMs 1 11, 12 Fifth pair of DIMMs 1 7, 10 Sixth pair of DIMMs 1 3, 6 Seventh pair of DIMMs 2 13, 14 Eighth pair of DIMMs 2 16, 17 Ninth pair of DIMMs 2 20, 21 Tenth pair of DIMMs 2 23, 24 Eleventh pair of DIMMs 2 19, 22 Twelfth pair of DIMMs 2 15, 18 Note: DIMM connectors 3, 6, 7, 10, 15, 18, 19, and 22 are not used in memory rank

sparing mode when UDIMMs are installed in the server.

microprocessor DIMM connector

Installing a DIMM

To install a DIMM, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary.

3. Remove the cover (see “Removing the cover” on page 50).

4. Remove the air baffle (see “Removing the air baffle” on page 51).

5. Open the retaining clip on each end of the DIMM connector. Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

64 IBM System x3550 M4 Type 7914: Installation and User’s Guide

6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package.

7. Turn the DIMM so that the alignment slot align correctly with the alignment tab.

8. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector (see “System-board optional devices connectors” on page 38 for the locations of the DIMM connectors).

9. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

Note: If there is a gap between the DIMM and the retaining clips, the DIMM

has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Replacing a PCI riser-card assembly

Note: PCI riser-card brackets must be installed even if you do not install an

adapter.

To replace a PCI riser-card assembly, complete the following steps:

1. Read the safety information that begins on page vii and the “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

Note: When you disconnect the power source from the server, you lose the

Chapter 2. Installing optional devices 65

LEDs inside the server on the system board; then, see the Problem Determination and Service Guide for information about how to solve the problem.

3. Remove the cover (see “Removing the cover” on page 50).

4. Grasp both ends or the handle of the PCI riser-card assembly and lift it out of the PCI riser-card slot on the system board.

5. If an adapter is installed in the riser-card assembly, disconnect any cables that are connected to the adapter.

6. Remove the adapter, if one is present, from the PCI riser-card assembly.

7. Set the adapter and the PCI riser-card assembly aside.

8. Install the adapter in the new PCI riser-card assembly (see “Installing an adapter” on page 67).

9. Set any jumpers or switches on the adapter as directed by the adapter manufacturer.

10. Remove the PCI filler panel, if one is present, from the rear of the server.

11. Align the PCI riser-card assembly with the PCI riser connector on the system board; then, press down firmly until the riser-card assembly is seated correctly in the connector on the system board.

66 IBM System x3550 M4 Type 7914: Installation and User’s Guide

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing an adapter

The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter:

v To confirm that the server supports the adapter that you are installing, see

http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/.

v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this section.

v The server provides one internal SAS/SATA RAID connector and two PCI slots

on the system board. See “System-board optional devices connectors” on page 38 for the location of the internal SAS/SATA RAID connector and SAS/SATA RAID riser-card slots. You can replace the IBM ServeRAID SAS/SATA adapter with an optional IBM ServeRAID SAS/SATA adapter in the slot. For configuration information, see the ServeRAID documentation at http://www.ibm.com/ supportportal/.

v Do not set the maximum digital video adapter resolution above 1600 x 1200 at

75 Hz for an LCD monitor. This is the highest resolution that is supported for any add-on video adapter that you install in the server.

v Do not install memory modules more than 128 GB when Quadro 600 is installed. v Read the following table before installing NAND flash adapters.

Table 10. NAND flash configurations

Description

IBM 365 GB High IOPS MLC mono adapter

Option

part

number PCI riser 1 PCI riser 2

46C9078 Two microprocessors

installed

Chapter 2. Installing optional devices 67

Two microprocessors installed

Table 10. NAND flash configurations (continued)

Option

part

Description

IBM 785 GB High IOPS MLC mono adapter

IBM 1.2 TB high IOPS MLC mono adapter

IBM 2.4 TB high IOPS MLC duo adapter

number PCI riser 1 PCI riser 2

46C9081 Two microprocessors

installed

90Y4377 Two microprocessors

installed

90Y4397 Two microprocessors

Two microprocessors installed

installed

v Any high-definition video-out connector or stereo connector on any add-on video

adapter is not supported

v The server does not support full-length, full-height PCI adapters or legacy 5V PCI

adapters.

v When you install any PCI adapter, the power cords must be disconnected from

the power source before you remove the PCI Express riser-card assembly and the PCI-X riser-card assembly. Otherwise, the active power management event signal will be disabled by the system-board logic, and the Wake on LAN feature might not work. However, after the server is powered-on locally, the active power manager active power management event signal will be enabled by the system-board logic.

v The server provides two PCI riser-card slots on the system board. The following

information describes the PCI riser-card slots and the type of adapters that the riser cards support:

– If you want to install a PCI Express or PCI-X adapter, you must order the PCI

riser-card option. – PCI riser slot 1. This slot supports only low-profile adapters. – PCI riser slot 2. This slot supports full-height, half-length adapters. The following table lists the supported configurations for the PCI riser-card slots.

Table 11. PCI riser slots supported configurations

PCI riser-card slot number Configuration 1

Slot 1 PCI Express 3.0 (x16)

card with a PCI Express riser card with a standard bracket

Slot 2 PCI Express 3.0 (x8)

card with a PCI Express riser card with a standard bracket

Notes:

1. The instructions in this section apply to any PCI adapter (for example, video graphics adapters or network adapters).

2. Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor. This is the highest resolution that is supported for any add-on video adapter that you install in the server.

3. Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported

68 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Configuration 2 (Two microprocessors installed) Configuration 3

PCI Express 3.0 (x16) card with a PCI Express riser card with a standard bracket

PCI-X 64-bit/133 MHz card with a PCI-X riser card with a standard bracket

To install an adapter, complete the following steps:

1. Read the safety information that begins on page vii and the “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the server cover (see “Removing the cover” on page 50).

4. Follow the cabling instructions, if any come with the adapter. Route the adapter cables before you install the adapter.

5. Insert the adapter into the riser-card assembly, aligning the edge connector on the adapter with the connector on the riser-card assembly. Press the edge of the connector firmly into the riser-card assembly. Make sure that the adapter snaps into the riser-card assembly securely.

Attention: When you install an adapter, make sure that the adapter is correctly seated in the riser-card assembly and that the riser-card assembly is securely seated in the riser-card connector on the system board before you turn on the server. An incorrectly seated adapter might cause damage to the system board, the riser-card assembly, or the adapter.

6. Install the riser-card assembly in the server (see “Replacing a PCI riser-card assembly” on page 65).

7. Connect the cable to the newly-installed adapter.

Note: You might need to remove the blue latch from PCI riser-card assembly 2

to easily connect the cables.

8. Perform any configuration tasks that are required for the adapter.

Chapter 2. Installing optional devices 69

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Removing a ServeRAID SAS/SATA controller

The ServeRAID SAS/SATA controller can be installed in the dedicated connector on the system board or PCI riser-card slots (see “System-board internal connectors” on page 33 for the location of the connectors).

You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/.

Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is

often referred to as the SAS/SATA adapter or the ServeRAID adapter.

To remove the SAS/SATA adapter from the system board, complete the following steps:

1. Read the safety information that begins on page vii and the “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords.

3. Remove the cover (see “Removing the cover” on page 50).

4. Locate the SAS/SATA adapter between PCI slot 1 and microprocessor 1.

5. Disconnect the signal cables and power cables from the connectors on the SAS/SATA adapter and note their locations.

6. Grasp the end of the SAS/SATA adapter near microprocessor 1 while you slide the brackets. Slide the retention bracket (near the chassis) toward the chassis; then, slide the other retention bracket toward the power supplies.

Note: If you have installed the optional ServeRAID adapter memory card,

7. Pull the SAS/SATA adapter horizontally out of the connector on the system board.

70 IBM System x3550 M4 Type 7914: Installation and User’s Guide

remove it and keep it in future use.

Installing a ServeRAID SAS/SATA controller

The adapter can be installed in the dedicated connector on the system board or PCI riser-card slots (see “System-board internal connectors” on page 33 for the location of the connectors). To install a SAS/SATA adapter, complete the following steps:

Depending on the server model, the server comes with a ServeRAID H1110, a ServeRAID M1115, a ServeRAID M5110, or a ServeRAID 5210 SAS/SATA adapter installed.

Note: Remove the PCI bracket that come with ServeRAID H1110, ServeRAID

M1115, ServeRAID M5110 SAS/SATA, or a ServeRAID 5210 adapter before installing a SAS/SATA adapter in the dedicated connector on the system board.

You can not install ServeRAID H1110 when microprocessor Intel Xeon E5-2637 (FRU part number 49Y8124) is installed.

You can not install ServeRAID M1115 or IBM 6Gb performance optimized HBA when Quadro 2000 is installed.

You can replace the ServeRAID controller with another supported ServeRAID controller. For a list of supported ServeRAID controllers, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/.

Note: For brevity, in this documentation the ServeRAID SAS/SATA controller is

often referred to as the SAS/SATA adapter or the ServeRAID adapter.

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords.

3. Remove the cover (see “Removing the cover” on page 50).

4. Remove PCI riser-card assembly 1 if necessary (see “Replacing a PCI riser-card assembly” on page 65).

5. If you are installing a new or replacement SAS/SATA adapter, touch the static-protective package that contains the new SAS/SATA adapter to any unpainted metal surface on the server. Then, remove the new SAS/SATA adapter from the package.

6. Align the SAS/SATA adapter so that the keys align correctly with the connector on the system board.

7. Insert the SAS/SATA adapter in the dedicated connector on the system board or PCI riser-card slots.

Attention: Incomplete insertion might cause damage to the server or the adapter.

a. Insert the SAS/SATA adapter into the RAID connector on the system board

until it is firmly seated. The retention brackets secure the SAS/SATA adapter in place when the adapter is firmly seated into the connector.

Note: Remove the PCI bracket that come with ServeRAID H1110,

ServeRAID M1115, or ServeRAID M5110 SAS/SATA adapter before installing a SAS/SATA adapter in the dedicated connector on the system board.

Chapter 2. Installing optional devices 71

72 IBM System x3550 M4 Type 7914: Installation and User’s Guide

b. Insert the SAS/SATA adapter into the PCI riser cards. (see “Installing an

adapter” on page 67).

8. Route the backplane signal cables (see “Internal cable routing and connectors” on page 41).

9. Connect the signal cables to the SAS/SATA adapter:

Chapter 2. Installing optional devices 73

v ServeRAID H1110 adapter: Take the signal cable that is attached to the

drive backplane for drive bays 0 through 3 and connect it to the SAS/SATA connector on the ServeRAID adapter.

v ServeRAID M1115 adpater: Take the signal cable that is attached to the

drive backplane for drive bays 4 through 7 and connect it to the ServeRAID adapter connector for drive bays 4 through 7 (port 1). Connect the other signal cable that is attached to the drive backplane for drive bays 0 through 3 and connect it to the other connector (port 0) on the adapter.

v ServeRAID M5110 adapter: Take the signal cable that is attached to the

74 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Note: When you restart the server, you are prompted to import the existing

RAID configuration to the new ServeRAID adapter.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing an optional ServeRAID adapter memory module

To install an optional ServeRAID adapter memory module, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords.

3. Remove the cover (see “Removing the cover” on page 50).

4. Align the memory module with the connector on the ServeRAID adapter and push it into the connector until it is firmly seated.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing the DVD drive cable

To install the DVD drive cable, complete the following steps:

Chapter 2. Installing optional devices 75

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables.

3. Remove the cover (see “Removing the cover” on page 50).

4. Remove the air baffle (see “Removing the air baffle” on page 51).

5. Align the cable connector with the connector on the rear of the DVD drive cage. Press the cable connector into the optical drive cage connector and slide it to the left until it is firmly seated.

The following illustration shows cable routing for the DVD cable: Attention: Follow the optical drive cable routing as the illustration shows.

Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board.

76 IBM System x3550 M4 Type 7914: Installation and User’s Guide

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing a SAS/SATA 4 Pac HDD option

You can install an IBM System x3550 M4 hot-swap SAS/SATA 4 Pac HDD option to add four additional 2.5-inch hot-swap hard disk drives in the server. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of supported optional devices. To order a SAS/SATA 4 Pac HDD option, contact your IBM marketing representative or authorized reseller.

The SAS/SATA 4 Pac HDD option kit contains the following components:

v One 2.5-inch hot-swap hard disk drive backplane (with bracket) v Four drive bay filler panels v One SAS signal cable

Note: The 4 pac HDD option including structural parts and Tier 1 parts.

To install a SAS/SATA 4 Pac HDD option, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines”

on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and

all external cables.

3. Remove the cover (see “Removing the cover” on page 50).

Chapter 2. Installing optional devices 77

4. Align the sides of the hard disk drive backplane with the slots on the backplane bracket.

5. Insert the hard disk drive backplane into the slots on the backplane bracket and push the hard disk drive backplane down until the backplane is fully seated.

Note: You can reconnect the cables to the hard disk drive backplane before

installing the backplane onto the brackets or you can connect the cables after you install the backplane, if that is easier for you.

6. Connect the cables to the hard disk drive backplane.

7. Connect the signal, power and configuration cables to the system board. Route the signal cable from the drive backplane along the chassis and connect it to the SAS/SATA controller connectors (see step 9 on page 73). Then, route the power cable and the configuration cable from the drive backplane along the chassis and connect it to the SAS/SATA power connector and SAS/SATA configuration connector, as shown in the following illustration.

78 IBM System x3550 M4 Type 7914: Installation and User’s Guide

8. Pull existing filler panels out of the server. Keep them in a safe place.

9. Install the hard disk drives.

10. Install the filler panels that come with the SAS/SATA 4 Pac HDD option into empty drive bays.

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Installing a second microprocessor and heat sink

The following notes describe the type of microprocessor that the server supports and other information that you must consider when you install a microprocessor and heat sink:

v Microprocessors are to be installed only by trained technicians.

Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use the microprocessor installation tool may damage

Chapter 2. Installing optional devices 79

the microprocessor sockets on the system board. Any damage to the microprocessor sockets may require replacing the system board.

™

v The server supports up to two Intel Xeon

E5-2600 series multi-core microprocessors, which are designed for the LGA 2011 socket. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for a list of supported microprocessors.

v Do not mix dual-core, quad-core, and six-core microprocessors in the same

server.

v The first microprocessor must always be installed in microprocessor socket 1 on

the system board.

v When one microprocessor is installed, the air baffle must be installed to provide

proper system cooling.

v Do not remove the first microprocessor from the system board when you install

the second microprocessor.

v When you install the second microprocessor, you must also install additional

memory, the fourth and sixth fans. See “Installing a memory module” on page 59 for details about the installation sequence.

v To ensure proper server operation when you install an additional microprocessor,

use microprocessors that have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core frequency, power segment, internal cache size, and type.

v Mixing microprocessors of different stepping levels within the same server model

is supported.

v When mixing microprocessors with different stepping levels within the same

server model, you do not have to install the microprocessor with lowest stepping level and features in microprocessor socket 1.

v Both microprocessor voltage regulator modules are integrated on the system

board.

v Read the documentation that comes with the microprocessor to determine

whether you have to update the server firmware. To download the latest level of server firmware and other code updates for the server, go to http://www.ibm.com/support/fixcentral/.

v The microprocessor speeds are automatically set for this server; therefore, you

do not have to set any microprocessor frequency-selection jumpers or switches.

v If the thermal-grease protective cover (for example, a plastic cap or tape liner) is

removed from the heat sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink. For details, see the information about thermal grease in the Problem Determination and Service Guide.

Note: Removing the heat sink from the microprocessor destroys the even

distribution of the thermal grease and requires replacing the thermal grease.

v To order an additional optional microprocessor, contact your IBM marketing

representative or authorized reseller.

To install an additional microprocessor and heat sink, complete the following steps:

1. Read the safety information that begins on page vii and “Installation guidelines” on page 38.

2. Turn off the server and peripheral devices and disconnect the power cords and all external cables (see “Turning off the server” on page 28).

80 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 40.

3. Remove the cover (see “Removing the cover” on page 50).

4. Remove the air baffle (see “Removing the air baffle” on page 51).

5. Locate microprocessor socket 2 on the system board (see “System-board internal connectors” on page 33).

6. Rotate the heat sink retention module release lever to the open position.

7. Open the microprocessor socket release levers and retainer: a. Identify which release lever is labeled as the first release lever to open and

open it. b. Open the second release lever on the microprocessor socket. c. Open the microprocessor retainer.

Attention: Do not touch the connectors on the microprocessor and the

microprocessor socket.

8. Install the microprocessor on the microprocessor socket: a. Touch the static-protective package that contains the new microprocessor

to any unpainted on the chassis or any unpainted metal surface on any other grounded rack component; then, carefully remove the microprocessor from the package.

b. Release the sides of the cover and remove the cover from the installation

tool. The microprocessor is preinstalled on the installation tool.

Chapter 2. Installing optional devices 81

Note: Do not touch the microprocessor contacts. Contaminants on the

microprocessor contacts, such as oil from your skin, can cause connection failures between the contacts and the socket.

c. Align the installation tool with the microprocessor socket. The installation

tool rests flush on the socket only if properly aligned.

d. Twist the handle on the microprocessor tool counterclockwise to insert the

microprocessor into the socket. The microprocessor is keyed to ensure that the microprocessor is installed correctly. The microprocessor rests flush on the socket only if properly installed.

Attention:

v Do not press the microprocessor into the socket.

82 IBM System x3550 M4 Type 7914: Installation and User’s Guide

v Make sure that the microprocessor is oriented and aligned correctly in

the socket before you try to close the microprocessor retainer.

v Do not touch the thermal material on the bottom of the heat sink or on

top of the microprocessor. Touching the thermal material will contaminate it.

9. Remove the microprocessor socket dust cover, tape, or label from the surface of the microprocessor socket, if one is present. Store the socket cover in a safe place.

10. Close the microprocessor socket release levers and retainer: a. Close the microprocessor retainer on the microprocessor socket. b. Identify which release lever is labeled as the first release lever to close and

close it.

c. Close the second release lever on the microprocessor socket.

11. Install the heat sink:

Chapter 2. Installing optional devices 83

Attention:

v Do not set down the heat sink after you remove the plastic cover. v Do not touch the thermal grease on the bottom of the heat sink after you

remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease” for more information.

a. Remove the plastic protective cover from the bottom of the heat sink. b. Position the heat sink over the microprocessor. The heat sink is keyed to

assist with proper alignment.

c. Align and place the heat sink on top of the microprocessor in the retention

bracket, thermal material side down. d. Press firmly on the heat sink. e. Rotate the heat sink retention module release lever to the closed position

and hook it underneath the lock tab.

12. If you installed the second microprocessor, install the fourth and sixth fans (see “Installing a hot-swap fan assembly” on page 93).

If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 101.

Thermal grease

The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.

84 IBM System x3550 M4 Type 7914: Installation and User’s Guide

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