IBM System x3550 M4, x3550 M47914 Installation And User Manual

IBM System x3550 M4 Type 7914

Installation and User’s Guide

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IBM System x3550 M4 Type 7914

Installation and User’s Guide

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Note: Before using this information and the product it supports, read the information in Appendix B, “Notices,” on page 127, the IBM Safety Information and Environmental Notices and User Guide documents on the IBM Documentation CD, and the Warranty Information document.

The most recent version of this document is available at http://www.ibm.com/supportportal/.

Fifth Edition (October 2012)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety ............................vii

Chapter 1. The System x3550 M4 server ...............1

The IBM System x Documentation CD.................3

Hardware and software requirements ................3

Using the Documentation Browser .................3

Related documentation ......................4

Notices and statements in this document ................5

Features and specifications .....................6

What your server offers ......................8

Reliability, availability, and serviceability ................11

IBM Systems Director ......................12

The Update Xpress System Packs ..................13

Server controls, LEDs, and power ..................13

Front view .........................13

Rear view ..........................21

System pulse LEDs ......................27

Server power features .....................27

Chapter 2. Installing optional devices................31

Instructions for IBM Business Partners ................31

How to send DSA data to IBM ...................31

Server components .......................32

System-board internal connectors .................33

System-board external connectors .................34

System-board switches and jumpers ................35

System-board LEDs ......................37

System-board optional devices connectors..............38

Installation guidelines ......................38

System reliability guidelines ...................40

Working inside the server with the power on .............40

Handling static-sensitive devices .................40

Internal cable routing and connectors ................41

Hard disk drive cable connection .................41

DVD drive cable connection ...................48

Operator information panel cable connection .............49

USB and video cable connection .................50

Removing the cover .......................50

Removing the air baffle ......................51

Installing drives .........................52

Installing a hot-swap hard disk drive ................52

Installing a simple-swap hard disk drive ...............54

Installing an optional DVD drive..................56

Installing a memory module ....................59

DIMM installation sequence ...................62

Memory mirrored channel ....................62

Memory rank sparing .....................63

Installing a DIMM .......................64

Replacing a PCI riser-card assembly .................65

Installing an adapter .......................67

Removing a ServeRAID SAS/SATA controller..............70

Installing a ServeRAID SAS/SATA controller ..............71

Installing an optional ServeRAID adapter memory module .........75

Installing the DVD drive cable ...................75

Installing a SAS/SATA 4 Pac HDD option ...............77

Installing a second microprocessor and heat sink ............79

Thermal grease ........................84

Installing a hot-swap ac power supply ................86

Installing a hot-swap dc power supply ................88

Installing a hot-swap fan assembly .................93

Installing the optional dual-port network adapter .............95

Installing a USB embedded hypervisor flash device ...........99

Installing a RAID adapter battery remotely in the server ..........99

Completing the installation ....................101

Replacing the air baffle ....................102

Replacing the cover .....................102

Connecting the cables.....................103

Updating the server configuration.................104

Chapter 3. Configuring the server.................105

Using the ServerGuide Setup and Installation CD............106

ServerGuide features .....................107

Setup and configuration overview ................108

Typical operating-system installation ...............108

Installing your operating system without using ServerGuide .......108

Using the Setup utility ......................109

Starting the Setup utility ....................109

Setup utility menu choices ...................109

Passwords .........................113

Using the Boot Manager .....................115

Starting the backup server firmware .................115

Using the integrated management module II..............115

Obtaining the IP address for the IMM2 ...............117

Logging on to the web interface .................117

Using the remote presence capability and blue-screen capture ......117

Using the embedded hypervisor ..................118

Configuring the Ethernet controller .................119

Enabling Features on Demand Ethernet software ............119

Enabling Features on Demand RAID software .............119

Configuring RAID arrays .....................120

IBM Advanced Settings Utility program................120

Updating IBM Systems Director ..................120

The Update Xpress System Pack Installer...............121

Appendix A. Getting help and technical assistance ..........123

Before you call ........................123

Using the documentation .....................124

Getting help and information from the World Wide Web .........124

How to send Dynamic System Analysis data to IBM ...........124

Creating a personalized support web page ..............124

Software service and support ...................124

Hardware service and support ...................125

IBM Taiwan product service....................125

Appendix B. Notices ......................127

Trademarks..........................127

Important notes ........................128

Particulate contamination.....................129

Documentation format ......................129

iv IBM System x3550 M4 Type 7914: Installation and User’s Guide

Telecommunication regulatory statement ...............130

Electronic emission notices ....................130

Federal Communications Commission (FCC) statement ........130

Industry Canada Class A emission compliance statement ........130

Avis de conformité à la réglementation d'Industrie Canada .......130

Australia and New Zealand Class A statement ............131

European Union EMC Directive conformance statement ........131

Germany Class A statement ..................131

VCCI Class A statement ....................132

Japan Electronics and Information Technology Industries Association (JEITA)

statement ........................132

Korea Communications Commission (KCC) statement .........133

Russia Electromagnetic Interference (EMI) Class A statement ......133

People's Republic of China Class A electronic emission statement ....133

Taiwan Class A compliance statement ...............133

Index ............................135

Contents v

vi IBM System x3550 M4 Type 7914: Installation and User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled "Statement 1," translations for that caution statement are in the Safety Information document under "Statement 1."

Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.

viii IBM System x3550 M4 Type 7914: Installation and User’s Guide

Attention: Use No. 26 AWG or larger UL-listed or CSA certified telecommunication line cord.

Statement 1:

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety ix

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

x IBM System x3550 M4 Type 7914: Installation and User’s Guide

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety xi

Statement 4:

≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

Statement 6:

CAUTION: Do not place any objects on top of a rack-mounted device unless that rack-mounted device is intended for use as a shelf.

Statement 8:

xii IBM System x3550 M4 Type 7914: Installation and User’s Guide

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 12:

CAUTION: The following label indicates a hot surface nearby.

Safety xiii

Statement 26:

CAUTION: Do not place any object on top of rack-mounted devices.

This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition.

Statement 27:

CAUTION: Hazardous moving parts are nearby.

xiv IBM System x3550 M4 Type 7914: Installation and User’s Guide

Chapter 1. The System x3550 M4 server

This Installation and User's Guide contains information and instructions for setting up your IBM System x3550 M4 Type 7914 server, instructions for installing some optional devices, and instructions for cabling, and configuring the server. For removing and installing optional devices, diagnostics and troubleshooting information, see the Problem Determination and Service Guide on the IBM System x Documentation CD, which comes with the server.

In addition to the instructions in Chapter 2, “Installing optional devices,” on page 31 for installing optional hardware devices, updating firmware and device drivers, and completing the installation, IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 31.

The IBM high-volume network transaction processing. This high-performance, multi-core server is ideally suited for networking environments that require superior microprocessor performance, input/output (I/O) flexibility, and high manageability.

Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of the server. These design features make it possible for you to customize the system hardware to meet your needs today and provide flexible expansion capabilities for the future.

System x3550 M4 Type 7914 server is a 1-U-high1rack model server for

The server comes with a limited warranty. For information about the terms of the warranty, see the Warranty Information document that comes with the server.

The server contains IBM X-Architecture

technologies, which help increase performance and reliability. For more information, see “What your server offers” on page 8 and “Reliability, availability, and serviceability” on page 11.

You can obtain up-to-date information about the server and other IBM server products at http://www.ibm.com/systems/x/. At http://www.ibm.com/support/ mysupport/, you can create a personalized support page by identifying IBM products that are of interest to you. From this personalized page, you can subscribe to weekly e-mail notifications about new technical documents, search for information and downloads, and access various administrative services.

If you participate in the IBM client reference program, you can share information about your use of technology, best practices, and innovative solutions; build a professional network; and gain visibility for your business. For more information about the IBM client reference program, see http://www.ibm.com/ibm/ clientreference/.

If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. To check for updates, go to http://www.ibm.com/supportportal/.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a “U”. A 1-U-high device is approximately 1.75 inches tall.

Note: The illustrations in this document might differ slightly from your model.

The hot-swap server models support up to eight 2.5-inch hot-swap SAS/SATA hard disk drives or three 3.5-inch hot-swap SAS/SATA hard disk drives. The simple-swap server models support up to three 3.5-inch simple-swap SATA hard disk drives. The following illustration shows the 2.5-inch hot-swap server models with an optional optical drive bay.

The following illustration shows the 3.5-inch hot-swap or simple-swap server models. The servers support up to three 3.5-inch hot-swap SAS/SATA or simple-swap SATA hard disk drives.

Record information about the server in the following table.

Product name IBM System x3550 M4 server Machine type 7914 Model number _____________________________________________ Serial number _____________________________________________

The model number and serial number are on the ID label on the front of the server, as shown in the following illustration.

2 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Note: The illustrations in this document might differ slightly from your hardware.

You can download an IBM ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system.

For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/.

See the Rack Installation Instructions document on the IBM System x Documentation CD for complete rack installation and removal instructions.

The IBM System x Documentation CD

The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM System x Documentation CD requires the following minimum hardware and software:

v Microsoft Windows XP, Windows 2000, or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents, using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your server and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English-language version is displayed.

Use one of the following procedures to start the Documentation Browser: v If Autostart is enabled, insert the CD into the CD or DVD drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users, use one of the following

procedures: – If you are using a Windows operating system, insert the CD into the CD or

DVD drive and click Start -> Run.IntheOpen field, type

e:\win32.bat

where e is the drive letter of the CD or DVD drive, and click OK.

Chapter 1. The System x3550 M4 server 3

– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,

run the following command from the /mnt/cdrom directory:

sh runlinux.sh

Select the server from the Product menu. The Available Topics list displays all the documents for the server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents.

When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key while you select the documents. Click View Book to view the selected document or documents in Acrobat Reader or xpdf. If you selected more than one document, all the selected documents are opened in Acrobat Reader or xpdf.

To search all the documents, type a word or word string in the Search field and click Search . The documents in which the word or word string appears are listed in order of the most occurrences. Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document.

Click Help for detailed information about using the Documentation Browser.

Related documentation

This Installation and User’s Guide contains general information about the server including how to set up and cabling the server, how to install supported optional devices, and how to configure the server. The following documentation also comes with the server:

v Environmental Notices and User Guide

This document is in PDF on the IBM System x Documentation CD. It contains translated environmental notices.

v IBM License Agreement for Machine Code

This document is in PDF. It provides translated versions of the IBM License Agreement for Machine Code for your product.

v IBM Warranty Information

This printed document contains the warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website.

v Licenses and Attributions Documents

This document is in PDF. It provides the open-source notices.

v Problem Determination and Service Guide

This document is in PDF on the IBM System x Documentation CD. It contains information to help you solve problems yourself, and it contains information for service technicians.

v Rack Installation Instructions

This printed document contains instructions for installing the server in a rack and comes with the rack kit.

v Safety Information

This document is in PDF on the IBM System x Documentation CD. It contains translated caution and danger statements. Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document.

4 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Depending on the server model, additional documentation might be included on the IBM System x Documentation CD.

The System x and BladeCenter Tools Center is an online information center that contains information about tools for updating, managing, and deploying firmware, device drivers, and operating systems. The System x and BladeCenter Tools Center is at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

The server might have features that are not described in the documentation that you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the IBM website. To check for updates, go to http://www.ibm.com/supportportal/.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Chapter 1. The System x3550 M4 server 5

Features and specifications

The following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not apply.

Table 1. Features and specifications

Microprocessor:

v Supports up to two Intel Xeon

series multi-core microprocessors (one installed)

v Level-3 cache v Two QuickPath Interconnect (QPI) links

speed up to 8.0 GT per second

Note:

v Use the Setup utility program to

determine the type and speed of the microprocessors.

v For a list of supported microprocessors,

see http://www.ibm.com/servers/eserver/ serverproven/compat/us/.

Memory:

v Minimum: 2 GB v Maximum: 768 GB

– 64 GB using unbuffered DIMMs

(UDIMMs)

– 384 GB using registered DIMMs

(RDIMMs)

– 768 GB using load reduction DIMMs

(LRDIMMs)

v Type:

– PC3-8500 (DDR3-1066), PC3-10600

(DDR3-1333), or PC3-12800

(DDR3-1600) – Single-rank, dual-rank, or quad-rank – Registered DIMM (RDIMM),

unbuffered DIMM (UDIMM), or load

reduced DIMM (LRDIMM)

v Slots: 24 dual inline v Supports (depending on the model):

– 4 GB unbuffered DIMM – 2 GB, 4 GB, 8 GB, and 16 GB

registered DIMMs – 32 GB load reduction DIMM

SATA optical drives (optional for

2.5-inch models):

v DVD-ROM v Multi-burner

Hot-swap fans:

v One microprocessor: 4 dual-motor

hot-swap fans.

v Two microprocessors: 6 dual-motor

hot-swap fans.

™

E5-2600

Hard disk drive expansion bays (depending on the model):

v 2.5-inch models: Up to eight 2.5-inch

hot-swap SAS/SATA hard disk drive bays (with an optional optical drive bay)

v 3.5-inch models: Up to three 3.5-inch

hot-swap SAS/SATA or simple-swap SATA hard disk drive bays

PCI expansion slots:

Supports two PCI riser slots: v Slot 1 supports low-profile cards.

– PCI Express 3.0 x16

v Slot 2 supports half-length, full-height

cards. – PCI Express 3.0 x8 – PCI Express 3.0 x16 (two

– PCI-X 64-bit/133 MHz

Video controller (integrated into IMM2):

v Matrox G200eR2

Note: The maximum video resolution is 1600 x 1200 at 75 Hz. – SVGA compatible video controller – DDR3 528 MHz SDRAM video

– Avocent Digital Video Compression – 16 MB of video memory (not

Power supply:

v Up to two hot-swap power supplies for

redundancy support – 550-watt ac – 750-watt ac – 750-watt dc

Note: Power supplies in the server must be with the same power rating or wattage.

microprocessors installed)

memory controller

expandable)

Environment: compliant with ASHRAE class A3 specifications.

Server on: v Temperature:

– 5°C to 40°C (41°F to 104°F) – Altitude: 0 to 950 m (3,117 ft);

decrease the maximum system temperature by 1°C for every 175-m increase in altitude.

v Maximum altitude: 3,050 m (10,000 ft),

5°C to 28°C (41°F to 82°F)

v Humidity:

– Non-condensing: -12°C dew point

(10.4°F)

– Relative humidity: 8% to 85%

v Maximum dew point: 24°C (75°F) v Maximum rate of temperature change:

– Tape drives: 5°C/hr (41°F/hr) – Hard disk drives: 20°C/hr (68°F/hr)

Server off: v Temperature: 5°C to 45°C (41°F to

113°F)

v Relative humidity: 8% to 85% v Maximum dew point: 27°C (80.6°F)

Storage (non-operating): v Temperature: 1°C to 60°C (33.8°F to

140.0°F)

v Maximum altitude: 3,050 m (10,000 ft) v Relative humidity: 5% to 80% v Maximum dew point: 29°C (84.2°F)

Shipment (non-operating): v Temperature: -40°C to 60°C (-40°F to

140.0°F)

v Maximum altitude: 10,700 m (35,105 ft) v Relative humidity: 5% to 100% v Maximum dew point: 29°C (84.2°F)

Particulate contamination: airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 129.

6 IBM System x3550 M4 Type 7914: Installation and User’s Guide

Table 1. Features and specifications (continued)

Attention:

v Design to ASHRAE Class A3, ambient

of 40°C, with relaxed support: – Support cloud like workload with no

performance degradation acceptable (Turbo-Off)

– Under no circumstance, can any

combination of worst case workload and configuration result in system shutdown or design exposure at 40°C

v Specific microprocessors supported

environment: – Microprocessor Intel Xeon E5-2690,

135W:

- Temperature: 10°C to 27°C (41.0°F to 80.6°F)

- Altitude: 0 to 304.8 m (1,000 ft)

– Microprocessor models with 115W

and 130W:

- Temperature: 10°C to 35°C (50°F to 95°F)

- Altitude: 0 to 914.4 m (3,000 ft)

Integrated functions:

v Integrated Management Module II

(IMM2), which consolidates multiple management functions in a single chip.

v Intel I350AM4 Quad Port Gigabit

Ethernet controller with Wake on LAN support

v Eight Universal Serial Bus (USB) ports

for 3.5-inch models. Seven Universal Serial Bus (USB) ports for 2.5-inch models. One port is for optional USB flash device with embedded hypervisor software is installed.

v Six network ports (four 1 Gb Ethernet

ports on the system board and two additional ports when the optional IBM Dual-Port 10 Gb Network Adapter is installed)

v One System Management 1 Gb

Ethernet port on the rear connected to a systems management network. This system management connector is dedicated to the IMM2 functions.

v One serial port

RAID controllers (depending on the model):

v A ServeRAID H1110 SAS/SATA

adapter that provides RAID 0, 1, and

10.

v A ServeRAID M1115 SAS/SATA

adapter that provides RAID 0, 1, and 10 with optional FoD RAID 5/50 and SED (Self Encrypting Drive) upgrade.

v A ServeRAID M5110 SAS/SATA

adapter that provides RAID 0, 1, and

10. Optional upgrade:

– RAID 5/50 (512 MB Cache) with