IBM VXA-320 User Manual

xSeries Server

VXA-320 Internal Tape Drive

User’ s Guid e



Important: Review the maintenance information in “Using a cleaning cartridge” on page 3-3 and Appendix A, “Maintaining the tape drive,” on page A-1, because periodic maintenance is not covered by the IBM warranty. Repairs or exchanges resulting from improper maintenance or use of unsupported media might result in billable service charges.

xSeries Server

VXA-320 Internal Tape Drive

User’ s Guid e



Note: Before using this information and the product it supports, read the information in Appendix D, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page D-1 and Appendix E, “Notices,” on page E-1.

First Edition (October 2005)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety . . . . . . . . . . . . . . .v

About this book . . . . . . . . . . . vii

Chapter 1. Introduction . . . . . . . 1-1

Chapter 2. Installing the tape drive . . 2-1

Installation requirements . . . . . . . . . . 2-1

Preparing for installation . . . . . . . . . 2-1

Setting the SCSI ID and termination . . . . . . 2-2

Mounting the drive . . . . . . . . . . . 2-2

Attaching the cables . . . . . . . . . . . 2-3

Completing the installation and turning on the tape

drive . . . . . . . . . . . . . . . . 2-3

Updating the configuration . . . . . . . . . 2-4

Installing backup and restore software . . . . . 2-4

Chapter 3. Using the tape drive . . . . 3-1

Front panel LEDs . . . . . . . . . . . . 3-1

Loading a data cartridge . . . . . . . . . . 3-3

Unloading a data cartridge . . . . . . . . . 3-3

Using a cleaning cartridge . . . . . . . . . 3-3

Setting write protection on the data cartridge . . . 3-4

Resetting the drive . . . . . . . . . . . . 3-5

Packaging the drive for shipping . . . . . . . 3-5

Installing new firmware . . . . . . . . . . 3-5

Appendix A. Maintaining the tape

drive . . . . . . . . . . . . . . . A-1

Types of tape cartridges . . . . . . . . . . A-1

Guidelines for data cartridge usage . . . . . . A-1

Erasing a data cartridge . . . . . . . . . . A-2

Storage and shipping environments . . . . . . A-2

Tape cartridge storage . . . . . . . . . A-2

Using tape cartridges in harsh environments . . . A-3

Attaching the cartridge labels . . . . . . . . A-4

Ordering tape cartridges . . . . . . . . . A-4

Appendix B. Product specifications B-1

CRU parts . . . . . . . . . . . . . . B-1

Data capacities . . . . . . . . . . . . . B-1

Size and weight . . . . . . . . . . . . B-1

Tape drive conditions . . . . . . . . . . . B-2

Tape cartridge conditions . . . . . . . . . B-2

Appendix C. Solving Problems . . . . C-1

Appendix D. IBM Statement of Limited

Warranty Z125-4753-08 04/2004 . . . . D-1

Part 1 - General Terms . . . . . . . . . . D-1

Part 2 - Country-unique Terms . . . . . . . D-4

Part 3 - Warranty Information . . . . . . . D-16

Appendix E. Notices . . . . . . . . E-1

Edition notice . . . . . . . . . . . . . E-1

Trademarks . . . . . . . . . . . . . . E-2

Electronic emission notices . . . . . . . . . E-2

Federal Communications Commission (FCC)

statement . . . . . . . . . . . . . . E-2

Industry Canada Class B emission compliance

statement . . . . . . . . . . . . . . E-3

Avis de conformité à la réglementation

d’Industrie Canada . . . . . . . . . . E-3

European Union EMC Directive conformance

statement . . . . . . . . . . . . . . E-3

Japanese Voluntary Control Council for

Interference (VCCI) statement . . . . . . . E-3

iv VXA-320 Internal Tape Drive: User ’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vo r der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

vi VXA-320 Internal Tape Drive: User ’s Guide

About this book

This User’s Guide provides installation instructions and information required for ongoing use and maintenance of the IBM

VXA-320 Internal Tape Drive. This

User’s Guide contains the following information:

Chapter 1, “Introduction” provides an introduction to the VXA-320 Internal Tape Drive.

Chapter 2, “Installing the tape drive” provides procedures for installing the tape drive in your xSeries

server.

Chapter 3, “Using the tape drive” provides information about how to use the drive. This chapter contains information about caring for data cartridges, using cleaning cartridges, and setting write protection on cartridges.

Appendix A, “Maintaining the tape drive” contains information about maintaining the tape drive and caring for your storage media.

Appendix B, “Product specifications” provides information about product specifications and requirements.

Appendix C, “Solving Problems” provides solutions to problems that might occur when you use the tape drive.

Appendix D, “IBM Statement of Limited Warranty Z125-4753-08 04/2004,” on page D-1 provides warranty information.

Appendix E, “Notices,” on page E-1 contains trademarks and legal notices.

viii VXA-320 Internal Tape Drive: User ’s Guide

Chapter 1. Introduction

The IBM VXA-320 Internal Tape Drive is a versatile backup and restore device for low-range to mid-range servers. This SCSI tape drive is capable of storing up to 160 GB of native data on a 230-meter VXA tape. It can transfer data at a sustained rate of up to 12 MB per second. Both capacity and transfer rates are further enhanced with its onboard hardware data compression feature.

Note: The illustrations in this document might differ slightly from your hardware.

Figure 1-1. VXA-320 tape drive

In addition to this User’s Guide, the option package contains the following items:

v IBM VXA-320 Internal Tape Drive

v Mounting screws

v Cleaning cartridge

v Quick Start Guide

v Device drivers (on the Documentation CD)

v SCSI cable

Contact your proof of purchase and packing material. They might be required for you to receive warranty service.

your place of purchase if an item is missing or damaged. Be sure to retain

1-2 VXA-320 Internal Tape Drive: User ’s Guide

Chapter 2. Installing the tape drive

The VXA-320 Internal Tape Drive is compatible with several xSeries servers. For a list of servers that support the tape drive, go to http://www.ibm.com/servers/eserver/serverproven/compat/us/ and click xSeries --> Tape Backup Units and look for 25R0045, VXA Tape Drive. See the documentation that comes with the server for instructions for installing the tape drive. If you cannot locate your xSeries User’s Guide, follow the instructions in the following sections to install the tape drive.

Installation requirements

To install the tape drive in your xSeries server, you will need the following items:

v A supported low voltage differential SCSI host adapter

v Documentation for your server, SCSI bus adapter, and external enclosure

v Phillips-head and flat-blade screwdrivers for the mounting screws

v Flat-nose pliers (optional) to install and remove jumpers

v An available 5.25-inch half-high drive bay, or a supported external enclosure.

If you are installing the tape drive in an external enclosure, use the instructions that come with the enclosure.

Preparing for installation

Attention: Tape drives are sensitive to electrostatic discharge (ESD). The drive is wrapped in a static-protective bag to prevent damage.

To prepare for installation, complete the following steps:

1. Touch a known grounded surface to discharge static electricity from your body

and make sure that the work area is free from conditions that could cause ESD.

2. Turn off all devices that are attached to the server, and then turn off the server.

3. Disconnect all power cables.

4. Remove the filler panel from the drive bay according to the instructions in the

server documentation.

5. Before opening the static-protective bag that contains the tape drive, touch the

bag to an unpainted metal surface on the server for at least 2 seconds. Remove the drive from the static-protective bag. If you must set down the drive, put it back into the static-protective bag. Do not touch any exposed components of the tape drive. Instead, handle it carefully by the edges.

tape drive complies with industry-standard, 5.25-inch half-high form factor

The mounting requirements and can be mounted either horizontally or vertically, but not upside down. When installing the tape drive, see Figure 2-1 on page 2-2 for the location of the back-panel components.

SCSI connector

Grounding hole

Auxiliary connector

Figure 2-1. Back-panel components

Setting the SCSI ID and termination

The drive comes with a default SCSI ID of 15. If you want to change the default SCSI ID, install the jumpers on the jumper block (see Figure 2-1) for the ID that you want as shown in Figure 2-2. (If necessary, use flat-nose pliers to add or remove the jumpers.)

Note: Make sure you select a SCSI ID that is not used by another SCSI device,

including the SCSI host adapter.

Address 0

Address 1 Address 8 Address 9

SCSI ID jumper block

Grounding tab

Power connectorRF service connector

Figure 2-2. SCSI ID settings

Mounting the drive

Generally, you will mount the tape drive and then attach the SCSI and power cables. However, if there is insufficient working space to attach the connectors after you mount the drive, attach the cables first.

Slide the drive into the server bay or external enclosure. Make sure that no cables are caught or crimped between the drive and the chassis. Using the screws that come with the tape drive, secure the drive in the drive bay, using one of the screw-mounting combinations.

Address 2 Address 3 Address 10 Address 11

Address 4 Address 5 Address 12 Address 13

Address 6 Address 7 Address 14

Address 15

2-2 VXA-320 Internal Tape Drive: User ’s Guide

Attention:

To avoid damaging the drive, follow these precautions:

v Use only the M3 mounting screws that are provided. If different screws must be

used, the length must be 5mm or less.

v Make sure that the chassis is not distorted. (Alignment to the horizontal or

vertical plane should not exceed ±10°.)

v Make sure that no objects (screw heads, cables, or adjacent devices) are pressing

against the frame.

v Do not use a combination of the two sets of mounting holes.

v Do not obstruct the ventilation slots (top and rear) in the drive.

Attaching the cables

Locate the internal power cable in the server and connect it to the power connector on the drive (see Figure 2-3).

Using the provided SCSI cable, attach the non-terminated end to the SCSI adapter in the server and the terminated end to the back of the tape drive (see Figure 2-3).

Attention: To avoid problems with the tape drive, follow these precautions:

v Be sure to connect pin 1 on the cable to pin 1 on the drive. Pin 1 is the

rightmost pin in the top row of the connector pins.

v Do not attach this tape drive to a SCSI RAID adapter.

SCSI connector

Power connector

Figure 2-3. Installing the SCSI cable

Completing the installation and turning on the tape drive

Before completing the installation, check your work to make sure that the power and SCSI connectors are securely attached and that the cables are properly routed. Then, turn on the server.

Chapter 2. Installing the tape drive 2-3

Updating the configuration

For most xSeries servers, the Configuration Setup Utility program automatically recognizes the new tape drive. However, you might have to provide information about your the tape drive after you restart the server.

Make sure that the correct advanced SCSI programming interface (ASPI) device drivers are installed to support the tape drive. Device drivers are usually provided with the SCSI adapter.

If the server does not recognize the tape drive after startup or if you receive startup errors, run the Configuration Setup Utility program as described in the server documentation.

Installing backup and restore software

The tape drive is used for backing up and restoring data. Therefore, to use the drive, you must use a backup and restore application.

v If you are using your own software, follow the installation instructions that

come with your software.

v If you are using the native backup and restore function that your operating

system provides, and the operating system requests a device driver, insert the Documentation CD and look in the device driver folder. If the required device driver is not on the CD, go to http://www.ibm.com/support/us/ and search on “25R0045” for a list of new and updated drivers.

2-4 VXA-320 Internal Tape Drive: User ’s Guide

Chapter 3. Using the tape drive

This section provides information about using the tape drive. Figure 3-1 shows the front panel of the tape drive and identifies the components.

Ready LED

Figure 3-1. Front view of the tape drive

Front panel LEDs

The tape drive has four LEDs to indicate its operational status, as shown in Table 3-1 on page 3-2.

Cleaning LED

Activity LED

Eject button

Fault LED

Table 3-1. Definitions of status light combinations

Operation LED 1 (Ready) LED 2

(Activity)

LED power-on test On for 2

seconds

Power-on test activity Flashing

No tape cartridge

Off Off On or off

On for 2

seconds

Off Off Off

LED 3

(Cleaning)

On for 2

seconds

loaded

Tape cartridge loaded,

On Off On or off

no activity

Data or cleaning

On Flashing On or off cartridge loaded, activity

Cleaning cartridge

Off Flashing On Off loaded, activity

Cleaning cartridge

Off Off On

loaded, cleaning failed

Tape cartridge loading

Off Flashing On or off or unloading

Unrecoverable tape drive failure

Firmware

On or off Off On or off

Flashing Off On or off

downloading

Firmware updating Flashing Flashing On or off

Firmware download

Flashing Flashing On or off

failure

Over temperature

Off Off On or off

LED 4 (Fault)

On for 2

seconds

Off

Flashing

Off

Flashing

Notes:

1. The power-on self-test might complete while the LED test is being performed.

In this case, the LED will not flash.

2. When LED 3 is amber, the drive needs to be cleaned. The drive will continue to

function; however, the drive must be cleaned as soon as possible.

3. LED 4 flashes to indicate that an unrecoverable error has occurred. An

unrecoverable error means that the tape drive cannot function without intervention by an operator or service representative. One of the following actions should clear the fault:

v Hard SCSI reset v Emergency cartridge ejection v Turn power off and then on v Retry a firmware download

An unrecoverable cartridge or media failure is usually the result of a defective cartridge, media, or cartridge state. This requires that the cartridge be ejected to clear the fault.

4. LED 4 is lit for an over temperature condition. If a cartridge is loaded when

this LED is lit, the cartridge is ejected. The LED will not turn off until the temperature of the drive goes below 47 degrees C, and either the tape cartridge is reloaded or the tape drive power is turned off and then on.

3-2 VXA-320 Internal Tape Drive: User ’s Guide

Loading a data cartridge

The tape drive uses data-quality VXA tape data cartridges, in various lengths. These cartridges do not require formatting or other media conditioning before use. See “Data capacities” on page B-1 for the capacities of the VXA tape cartridges. See “Storage and shipping environments” on page A-2 for storage guidelines.

Attention: For best results, use only IBM recommended VXA data cartridges. For a current list of IBM recommended media, go to http://www.ibm.com/support/us/ and search for “MIGR-39931”.

Insert the front of the cartridge through the tape drive door into the loader mechanism. (The colored write-protect tab on the cartridge must be closest to the eject button on the drive.) Gently push the cartridge until the loader mechanism activates the tape-loading process. The drive will then pull the cartridge the remaining distance into the drive.

The tape drive loads the tape in approximately 40 seconds, during which time the Activity LED flashes green. When the Activity LED is steady green, the tape drive is ready to begin write and read operations.

Unloading a data cartridge

To unload a cartridge, press the eject button. The tape drive completes any command that is in process, writes any buffered information to tape, rewinds to the beginning of the tape, and ejects the cartridge in approximately 1 to 2 minutes.

Using a cleaning cartridge

Clean the tape drive whenever the Cleaning LED status light is lit or a system I/O error that is related to the tape drive occurs.

Attention: For best results, use only IBM recommended VXA cleaning cartridges. For a current list of IBM recommended media, go to http://www.ibm.com/support/ and search on “MIGR-39931”.

To clean the tape drive complete the following steps:

1. Make sure that the tape drive is turned on.

2. If a tape cartridge is in the tape drive, eject and remove the cartridge.

Notes:

a. A cleaning cartridge can be used approximately 20 times. When a cleaning

cartridge has been used to its maximum number of uses, the cartridge is considered expired. The tape drive will detect and automatically eject an expired cartridge. Never attempt to reuse an expired cleaning cartridge, because it will reintroduce debris that was removed during a previous cleaning of the tape drive.

b. The IBM cleaning cartridge has a label on it that has 20 spaces that you can

use to log the use of the cartridge. Each time the cartridge is used, mark one of the spaces on the label with a pen or marker. When all of the boxes have been marked, discard the cleaning cartridge.

Grasp the cleaning cartridge by the outer edges, with the window side up and

the write-protect switch facing you.

Chapter 3. Using the tape drive 3-3

4. Slide the cartridge into the opening on the front of the tape drive (see figure

Figure 3-2) until the loading mechanism pulls the cartridge into the drive and the drive door closes.

Figure 3-2. Loading the cleaning cartridge

After you have inserted the cleaning cartridge, the remainder of the cleaning process is automatic. The tape drive performs the following steps:

1. Loads the cleaning cartridge into the tape drive

2. Cleans the drive by moving the cleaning tape forward for approximately 30

seconds

3. Unloads the cleaning cartridge when the cleaning operation is complete

4. Indicates a successful cleaning operation by turning off the Cleaning LED (if

the Cleaning LED was lit prior to the cleaning process).

5. If the cleaning operation is completed but the Cleaning LED remains lit, repeat

the cleaning procedure with a new cleaning cartridge. If the LED still remains lit, contact your authorized service representative.

determine how many times a cleaning cartridge can be used, check the

To information that is printed on the cartridge. If you attempt to use a depleted cleaning cartridge, the tape drive automatically detects the error and ejects the cartridge, without turning off the cleaning LED, if already on.

Setting write protection on the data cartridge

Before you insert a data cartridge into the tape drive, make sure that the write-protect switch on the cartridge is set correctly, as shown in Figure 3-3 on page 3-5.

3-4 VXA-320 Internal Tape Drive: User ’s Guide

Figure 3-3. Setting the write-protect switch

Resetting the drive

To reset the VXA-320 drive, use one of the following procedures:

v Press and hold the eject button for 10 seconds.

v Turn off the tape drive and turn it on again (do not use this procedure if the

drive contains a cartridge).

v Use the backup and restore application software to send a reset.

REC

SAVE

Packaging the drive for shipping

If you are shipping the tape drive to another location or returning it for repair, pack the tape drive in its original shipping container and packing materials.

Attention: To avoid damaging the tape drive, use the original shipping materials when you ship it. Your proof of purchase might be required for you to receive warranty service. If you are returning the tape drive for service, return only the tape drive. Remove and keep all cartridges, cables, and terminators.

Installing new firmware

The tape drive firmware is periodically updated for bug fixes and feature enhancements. Therefore, you should periodically check for updates using the IBM Tapetool. Go to http://www-

307.ibm.com/pc/support/site.wss/document.do?sitestyle=ibm&lndocid=MIGR-

to download a copy of the IBM Tapetool. See the IBM Tapetool Readme file for

39400 more information.

Chapter 3. Using the tape drive 3-5

3-6 VXA-320 Internal Tape Drive: User ’s Guide

Appendix A. Maintaining the tape drive

The tape drive uses cartridges with VXA technology for saving and restoring system data. It is designed to use only VXA cartridges.

The tape drive is backward compatible only to previous VXA technology media.

Attention: For best results, use only IBM recommended VXA cartridges. For a current list of IBM recommended media, go to http://www.ibm.com/support/us/ and search on “MIGR-39931”.

Types of tape cartridges

The following types of cartridges are available:

Data cartridge Use the VXA data cartridge to save or restore programs or data.

Cleaning cartridge

Use the specially labeled cleaning cartridge to clean the tape drive. For instructions for cleaning the tape drive, see “Using a cleaning cartridge” on page 3-3).

To order additional cartridges, see “Ordering tape cartridges” on page A-4.

Guidelines for data cartridge usage

The following guidelines will help to protect your data and prolong the life of your tape cartridges and the tape drive:

v Remove the tape cartridge from the drive when the drive is not in use.

v Back up and discard any tape cartridge that repeatedly produces error messages

(the error information is in the system error log).

v On the data cartridge, do not open the door that covers the tape. The door

protects the tape from dirt, dust, and damage.

v Do not touch the tape. Any substance that is transferred to the tape by touching

could cause loss of data.

v To avoid problems with loading and unloading, use only one label on a

cartridge. Multiple or poorly placed labels can interfere with the drive loading mechanism.

v Do not use poor-quality tape cartridges. They can cause excessive read or write

errors and might damage the tape drive.

v Discard any tape cartridge that is dropped, because the impact might damage

the internal mechanism of the tape cartridge.

v Do not operate the tape drive in a dusty environment, and always maintain a

consistent storage and operating environment to reduce media exposure to climatic stress.

Attention: Use only the recommended cleaning cartridge to clean the tape drive. Use of other than recommended cleaning cartridges can damage the drive and might void the warranty.

v Locate the tape unit away from printers and copiers, which can produce dust

from toner and paper. High-traffic areas near hallways and doors can also produce excess dust and dirt.

v Record all important information on the tape label. Include information such as

the model and number of the server and tape drive, the date, the density, any error statistics, a log number, the operating environment, and compression mode.

Erasing a data cartridge

Most bulk eraser devices are not able to erase the data cartridge. For a bulk erasure device to properly erase a VXA data cartridge with, the erasure coercivity rating of the device must be a minimum of 3900 Oersted.

Storage and shipping environments

Before using a tape cartridge, let it acclimate to the operating environment by placing the cartridge in the operating environment for as long as it has been away from the operating environment or for 24 hours, whichever is less. (To determine the appropriate operating environment, see “Tape cartridge conditions” on page B-2)

Acclimation is necessary for any data cartridge that has been exposed to a different humidity environment or to a temperature change of 11°C (20°F) or more.

Retrieve archived data on a tape drive that is clean and fully operational. Tr y to make the recovery environment the same as the operating environment.

The recommended environment for storage and shipment of VXA data cartridges is shown in Table A-1.

Table A-1. Recommended environment for VXA data cartridges

Environmental factor Storage Shipping

Temperature

Relative humidity (noncondensing)

Maximum wet bulb

5°C to 32°C

(41° to 90°F)

20 to 60% 5 to 80%

26°C

(79°F)

−40 to 52°C

(−40 to 125°F)

26°C

(79°F)

Tape cartridge storage

Tape drives record data using densities that are similar to those of hard disk drives. Because most servers are not located in dust-free, climate-controlled environments, you must exercise special care when dealing with tape cartridges and tape drives.

Use the following guidelines for storing tape cartridges:

v Keep temperature and humidity at a constant level that is comfortable for you.

v Always store tape cartridges in their protective cases, and keep the cases closed

when not in use. The storage case helps prevent damage from dust and other hazards. When the tape cartridges are not in use, store them in their storage

A-2 VXA-320 Internal Tape Drive: User ’s Guide

cases on edge in a designated storage location. Do not stack cartridges on the flat side or stack other items on top of the tape cartridges. Handle your tape cartridges with care to reduce problems.

v Exercise stored tapes at least once every 12 months. Run each tape from the

beginning of data (BOD) to the end of data (EOD) and back to BOD at normal operating speed. Tapes that are stored in a warmer environment should be exercised more frequently.

v Store tape cartridges out of the direct sunlight, which can damage the tapes and

cartridges.

Attention: Operating the tape drive in conditions that are outside of the recommended environment can result in possible loss of data or failure of the drive.

Using tape cartridges in harsh environments

Do not use as an archival tape any tape that has been used outside of the operating ranges that are specified in Appendix B, “Product specifications,” on page B-1 for an extended period of time. The magnetic and physical strength of the tape will have deteriorated as a result of its exposure to the environment. Do not store important data on such a tape; transfer the data to a newer tape for reliable archiving.

Attention: Do not operate the tape drive in a poor air-quality environment. If your environment contains an excessive amount of particulates, contact your service representative for more information.

Appendix A. Maintaining the tape drive A-3

Attaching the cartridge labels

Use care when attaching the cartridge labels on VXA tape cartridges. Use the following guidelines for tape cartridge labels:

v Use only labels that are provided with the cartridges and place them only in the

designated locations.

v IBM VXA tape cartridges come with labels attached to them. Do not attach the

label on top of an existing label. Poorly placed or multiple labels can interfere with the drive mechanism.

v Place the larger label on the end of the cartridge as shown in the illustration.

v Place the smaller label on the top of the cartridge as shown in the illustration.

Smaller label

Larger label

Figure A-1. Placing the tape cartridge labels

Ordering tape cartridges

IBM supports using only data cartridges and cleaning cartridges that are recommended by IBM. Tape composition and length and the construction of the cartridge can affect the quality and capacity of the recording and the performance of the tape drive. A poor-quality tape cartridge might appear to work adequately, but it can contaminate the tape path and impede the speed of the recording. Use only data-grade tape cartridges for backup and data processing.

A-4 VXA-320 Internal Tape Drive: User ’s Guide

Table A-2 lists the IBM recommended tape cartridges that you can order from IBM. To order cartridges in the United States and Canada, call 1-888-IBM-MEDIA. To order cartridges in other locations, contact your local provider of IBM storage products. For a list of other IBM recommended media, go to http://www.ibm.com/support/us/ and searching on “MIGR-39931”.

Table A-2. VXA data cartridge

IBM part number Type of cartridge Length

24R2137 (or 71P9160

5 Pack)

VXA 160 GB data cartridge

230 m

Appendix A. Maintaining the tape drive A-5

A-6 VXA-320 Internal Tape Drive: User ’s Guide

Appendix B. Product specifications

This appendix includes the product specifications and requirements.

CRU parts

The following CRU parts can be ordered:

Data capacities

CRU PN Description Tier

39M5640 Tape drive Tier 1

25R0048 SCSI cable Tier 1

10L5600 Screw pack Tier 1

The VXA tape cartridge has the following capacities:

Cartridge model X23

Tape length 230 meters

Capacitya, native 160 GB

Capacitya, compressed

Maximum capacity assumes that the host server keeps the drive streaming.

Assumes a 2:1 compression ratio. Actual compressed capacity varies depending

320 GB

on the type of data that is being recorded. The tape drive uses the Adaptive Lossless Data Compression (ALDC) algorithm and integrated circuit chip. The ALDC algorithm is compliant with the Ecma International standard. Data compression is controlled by the software.

GB stands for 1 000 000 000 bytes.

Size and weight

The tape drive has the following dimensions and weight:

Height 41.2 mm (1.62 in.)

Bezel Height 42.6 mm (1.68 in.)

Depth 203.0 mm (8.0 in.)

Width 146.0 mm (5.75 in.)

Bezel Width 149.2 mm (5.87 in.)

Weight 1.0 kg (2.2 lb)

The tape drive is a 5.25-inch form factor drive for integration into an enclosure.

Tape drive conditions

Table B-1 summarizes the environmental requirements for the tape path in the tape drive.

Table B-1. Temperature and humidity specifications for the tape drive

a, b

Specification Operating

Temperature

+5°C to +45°C

Storagec/nonoperating Transporting

-40°C to +60°C (-40°F to +140°F)

range

(+41°F to +113°F)

Temperature variation

1°C per minute; maximum 10°C per hour

1°C per minute; maximum 20°C per hour

(2°F per minute; maximum 36°F per hour)

(2°F per minute; maximum 18°F per hour)

Relative humidity

20% to 80% noncondensing

5% to 95% noncondensing

We t bulb 29°C (84.2°F)

maximum.

Altitude -304.8 to +3 048 m

(-1 000 to +10 000 ft.)

The drive temperature and humidity must be stabilized in the specified environment for

-304.8 to +12 192 m

(-1 000 to +40 000 ft.)

at least 24 hours.

Temperature measurements are made in the tape path.

The tape drive is in its original shipping container. When the tape drive is moved from a cooler storage environment to a warmer operating environment, it must acclimate in its packaging for 24 hours to prevent damage from condensation.

Tape cartridge conditions

Table B-2 summarizes the environmental requirements for the tape path in the tape drive.

B-2 VXA-320 Internal Tape Drive: User ’s Guide

Table B-2. Temperature and humidity specifications for the tape cartridge

Specification Operating

Temperature range

Temperature variation

Relative humidity

a, b

+5°C to +45°C

(+41°F to +113°F)

1°C per minute; maximum 10°C per hour

(2°F per minute; maximum 18°F per hour)

20% to 80% noncondensing

Storagea/nonoperating Transporting

+5°C to +32°C

(+41°F to +90°F

-40°C to +45°C

(-40°F to +113°)F

1°C per minute; maximum 20°C per hour

(2°F per minute; maximum 36°F per hour)

5% to 95% noncondensing

Table B-2. Temperature and humidity specifications for the tape cartridge (continued)

Specification Operating

Storagea/nonoperating Transporting

a, b

We t bulb 26°C (79°F)

maximum.

Altitude -304.8 to +3 048 m

-304.8 to +12 192 m

(-1 000 to +10 000 ft.)

The cartridge temperature and humidity must be stabilized in the specified environment

(-1 000 to +40 000 ft.)

for at least 24 hours.

Temperature measurements are in the tape path.

The cartridge is in its original packaging. When the cartridge is moved from a cooler storage environment to a warmer operating environment, it must acclimate in its packaging for 24 hours to prevent damage from condensation.

Note: When a VXA tape is brought into the room where the drive is located, let it

acclimate to the operating environment by placing the cartridge in the operating environment for as long as it has been away from the operating environment or for 24 hours, whichever is less.

Appendix B. Product specifications B-3

B-4 VXA-320 Internal Tape Drive: User ’s Guide

Appendix C. Solving Problems

This appendix provides information on solving problems. Server problems can be caused by hardware, software, or user error. Yo u might be able to use the information in this section to solve problems yourself, or to gather helpful information you can provide to a service technician.

If, after you attempt the suggested actions in the table, the problem remains, a hardware failure might be the cause. Contact your IBM service representative.

Symptom Action

The tape drive will not accept a cartridge.

1. Determine whether a cartridge is already loaded.

Press the eject button.

2. Make sure you are using a VXA tape cartridge.

If the tape cartridge that you are attempting to load is not a VXA tape cartridge, the tape drive automatically ejects it.

3. Turn off the drive. Wait 10 seconds, then turn the

drive back on.

As the tape drive starts, observe the LED code sequence on the drive. If the LEDs do not illuminate, check the power supply and power cable connection. If the drive completes the power-on sequence normally but still does not accept the cartridge, contact IBM technical support.

If power to the drive is interrupted when you attempted to load a cartridge, the drive detects the tape when power is restored and then rewinds the tape. If this is the case, press the eject button, remove the cartridge, and load the tape cartridge.

The amber fault LED is lit. (This means that the tape drive is over temperature and must cool down before operations can continue.)

1. Wait for the tape drive to cool.

When the drive cools down, LED 4 turns off. Do not attempt to load a cartridge or perform any operations during this time. If a tape cartridge is loaded in the drive, press the eject button to unload the tape and move it to a cooler environment.

2. If the tape drive does not cool down on its own,

turn off the drive. Wait a few minutes, then turn the drive back on.

If Fault LED is still amber after the tape drive starts, the tape drive might be in an environment that is too hot. Make sure that the top and rear ventilation slots are not blocked in the enclosure and that the drive is not near devices that are emitting excessive heat.

If you cannot determine the cause of the over-temperature condition yourself, contact IBM technical support.

Symptom Action

The tape drive will not eject a cartridge.

1. Determine whether the backup application is

preventing media removal.

Check for an option in the software that might be preventing media removal, and reset that option. If necessary, use the backup application to eject the cartridge.

2. If you cannot eject the cartridge through the

application, reset the drive.

Turn off the drive, wait 10 seconds, and then turn it on again. Depending on what function the drive was performing before the reset, the drive might automatically start a lengthy format recovery process; wait for the format recovery to be completed.

3. If the cartridge appears to be stuck in the drive,

return it for service.

Return the tape drive for repair with the cartridge in place. The cartridge will be removed and returned to you. If the cartridge must be removed before returning the drive for repair, contact IBM technical support.

The tape drive does not respond to software commands. (The drive starts and loads and unloads cartridges but will not respond to any software commands.)

1. Make sure that the tape drive is installed properly

on the SCSI bus.

Make sure you followed the procedures, in Chapter 2, “Installing the tape drive,” on page 2-1, to install the drive on the SCSI bus. Make sure that the SCSI cable is firmly connected and that the connector pins are not bent or broken.

2. Reset the SCSI bus.

If a SCSI bus reset does not cause the drive to reset, check the following items:

v Make sure that the SCSI cable is not broken and

v Make sure that SCSI cable pin 1 is aligned with

v Make sure that the drive is set to a unique SCSI

If a SCSI bus reset causes the drive to reset, the problem might be with the SCSI bus addressing or termination. Complete the following procedure:

v Check the SCSI bus addressing and termination.

v Tr y another known good SCSI device in the

the connector is not defective.

SCSI connector pin 1.

ID.

same location.

C-2 VXA-320 Internal Tape Drive: User ’s Guide

Symptom Action

The LEDs are flashing in an unknown sequence.

1. Clean the drive.

See “Using a cleaning cartridge” on page 3-3 for cleaning instructions; LED 2 flashes yellow when the drive needs to be cleaned. Use only an IBM-recommended VXA tape cleaning cartridge.

2. Retry the read or write operation.

If the drive was attempting to perform a read or write operation when the error occurred, eject the cartridge, insert it again, and retry the operation. If this does not solve the problem, load a new cartridge and try again.

3. Turn the drive off and on.

If the problem persists, turn the drive off, and then turn it on again.

Backup software is reporting an error.

One of the following situations might have occurred:

v The drive needs cleaning. Always try cleaning the

drive before you assume that the cartridge is bad. Be sure to use a VXA tape cleaning cartridge. For more information, see “Using a cleaning cartridge” on page 3-3.

v The cartridge is incompatible with the tape drive.

Be sure to use a VXA tape cartridge.

v If you are trying to write data, the cartridge might

be write-protected. Check the switch on the edge of the cartridge. If the switch does not cover the opening, the tape is write-protected. If the switch covers the opening, you can write to the tape. Use a pen or small screwdriver to move the switch. (See “Setting write protection on the data cartridge” on page 3-4.)

v The cartridge is not inserted properly in the drive.

Remove the cartridge, and then reinsert it and retry the operation.

Appendix C. Solving Problems C-3

C-4 VXA-320 Internal Tape Drive: User ’s Guide

Appendix D. IBM Statement of Limited Warranty Z125-4753-08 04/2004

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of Limited Warranty affects any statutory

rights of consumers that cannot be waived or limited by contract.

What this Warranty Covers

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”) which are available on request. The warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What this Warranty Does not Cover

This warranty does not cover the following: v any software programs, whether pre-loaded or shipped with the Machine, or

installed subsequently;

v failure resulting from misuse (including but not limited to use of any Machine

capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

v failure caused by a product for which IBM is not responsible; and

v any non-IBM products, including those that IBM may procure and provide with

or integrate into an IBM Machine at your request.

warranty is voided by removal or alteration of identification labels on the

The Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you contact IBM for service, you must follow the problem determination and resolution procedures that IBM specifies. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to an IBM website.

The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.

Yo u are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet We b site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. Yo u represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least

D-2 VXA-320 Internal Tape Drive: User ’s Guide

functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

Yo u also agree to:

1. ensure that the Machine is free of any legal obligations or restrictions that

prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

3. where applicable, before service is provided: a. follow the service request procedures that IBM or your reseller provides; b. backup or secure all programs, data, and funds contained in the Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your

facilities to permit IBM to fulfill its obligations; and

d. inform IBM or your reseller of changes in the Machine’s location.

(a) ensure all information about identified or identifiable individuals (Personal

Data) is deleted from the Machine (to the extent technically possible), (b) allow IBM, your reseller or an IBM supplier to process on your behalf any remaining Personal Data as IBM or your reseller considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other IBM service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data.

Limitation

of Liability

IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason. You should remove all such information from the Machine prior to its return.

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

limit also applies to IBM’s suppliers and your reseller. It is the maximum for

This which IBM, its suppliers, and your reseller are collectively responsible.

Appendix D. IBM Statement of Limited Warranty Z125-4753-08 04/2004 D-3

UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PA RTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA ; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.

THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VA RY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.

Part 2 - Country-unique Terms

AMERICAS

ARGENTINA