IBM VIAVOICE-SIMPLY DICTATION FOR MAC OS X User Manual

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ViaVoice® Simply Dictation for Mac® OS X

User’s Guide

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Note:

Before using this information and the product it supports, be sure to read the information in the “Appendix” on page 83.

First Edition (August 2002)

This edition applies to IBM ViaVoice Simply Dictation for Mac OS X only and to all subsequent releases and modifications until otherwise indicated in new editions.

This book is written in International English. Readers may send comments on this publication as an e-mail to the following user ID: vvdev@us.ibm.com

When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

30 Day Money Back Guarantee (US English Product Only)

If you have purchased this product directly from IBM or an IBM Authorized Business Partner and are not completely satisfied, you may return the entire undamaged product for a refund within 30 days. In the United States, you can return unopened product to your place of purchase, or opened and undamaged product directly to us for a refund. Product purchased from IBM Direct 1-800-426-2255 or IBM PSG Sales 1-800-426-7235 should be returned directly to them.

To receive your refund directly from us, you will need to first obtain a Return Authorization Form. The form is available by calling: 1-800-825-5263, e-mail: talk2me@us.ibm.com or by writing to us: IBM Voice Systems Returns - 3rd Floor 8051 Congress Avenue Boca Raton, Florida 33487

Send the Return Authorization Form, your dated original sales receipt and the ViaVoice product box and its contents back to us at the above address. We must have the Return Authorization Form in order to process the refund. The refund includes purchase price and taxes, but not shipping costs. IBM is not responsible for lost mail.

In Canada, you can return unopened product to your place of purchase, or call 1-800-825-5263 and request to speak with someone in the Rebates and Returns Department.

© Copyright International Business Machines Corporation 1999-2002. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

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Contents

Introduction 1

ViaVoice Simply Dictation for Mac OS X............ 1

System Requirements......................................... 1

Experienced Mac Users...................................... 1

New Mac Users .................................................. 1

What’s in This User’s Guide .............................. 2

Conventions Used in This Guide ....................... 3

Quick Setup Guide ............................................ 4

Welcome 5

About ViaVoice ..................................................... 5

Installing ViaVoice ................................................ 6

Registering ViaVoice ........................................ 10

Setting Up ViaVoice ........................................... 11

Starting the ViaVoice SetupAssistant .......... 11

Creating Your First Voice Model ......................11

Entering a User Name ...................................... 12

Audio Setup Assistant ...................................... 12

Analyze My Voice Assistant ............................ 12

Analyze My Documents Assistant................... 13

Congratulations!............................................... 14

Getting Started .................................................... 15

The ViaVoice Folder......................................... 15

The VoiceCenter ........................................... 15

Dictating with SpeakPad .............................. 17

Dictating for the First Time .......................... 18

Quick Tutorial ..................................................... 21

Practicing Dictation.......................................... 21

Pausing Dictation ......................................... 22

Formatting Text ................................................ 22

Correcting Your Dictation ................................ 23

Using the Correction Window ...................... 24

Displaying the Correction Window .............. 24

Playback Dictated Text ................................ 25

Basic Correction Using Commands ............. 25

Reading Text..................................................... 26

Using the What Can I Say Window ................. 26

Closing ViaVoice................................................ 27

Viewing the Help Files........................................ 28

Viewing the PDF Files ..................................... 28

Tips for Using ViaVoice ................................... 29

Using ViaVoice 33

Users and Voice Models...................................... 33

Using the ViaVoice SetupAssistant .................. 33

Audio Setup Assistant ...................................34

Analyze My Voice Assistant ........................ 34

Creating a Voice Model ................................34

Analyze My Documents ............................... 35

Dictating with ViaVoice.......................................37

Dictating Into SpeakPad ...................................37

Correcting Text in SpeakPad ............................38

Delayed Correction .......................................38

Hands-Free Correction ..................................38

Correction Voice Commands .......................39

Transferring Text to Other Applications ...... 40

Using Dictation Stream Redirection................. 40

Text Editing and Formatting.............................41

Dictating Punctuation ....................................... 41

General Dictation Tips......................................42

Spelling Words in Spell Mode ..........................43

Spelling Methods .......................................... 43

Dictating Numbers............................................ 43

Number Formatting ......................................44

Dictating Numbers in Number Mode ........... 44

Navigating With Commands in SpeakPad .......... 45

Activating the Attention Word..........................45

Creating Application-Specific Commands....... 46

Using AppleScript ........................................46

Reading E-mail.................................................47

The What Can I Say Window ..............................47

Playing Back Dictated Text in SpeakPad............48

Reading Your Text ...............................................48

Changing Voices ...............................................49

Using Manage My Vocabulary............................49

Working With Dictation Macros .........................49

Macro Editor Window Components................. 50

Creating a Dictation Macro ..............................50

Sample Dictation Macro ............................... 51

Editing a Dictation Macro ............................51

Managing ViaVoice Users ..................................52

Adding a Voice Model......................................52

Backing Up a User............................................ 52

ViaVoice Components 55

ViaVoice Components Overview.........................55

The VoiceCenter.................................................. 56

VoiceCenter Components .............................56

VoiceCenter Drawer..........................................57

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VoiceCenter Views ........................................... 58

Zoomed In View ........................................... 58

Zoomed Out View ........................................ 58

Minimized View ........................................... 59

VoiceCenter Preferences................................... 59

SpeakPad ............................................................. 60

SpeakPad Preferences ...................................... 60

SpeakPad Menu................................................ 61

Dictation Menu ............................................. 61

Opening a File .............................................. 61

Saving a File ................................................. 62

Closing SpeakPad ......................................... 62

ViaVoice Preferences.......................................... 63

Opening ViaVoice Preferences......................... 63

Commands Preferences ................................ 63

Microphone Preferences ............................... 64

Numbers Preferences .................................... 64

Performance Preferences .............................. 64

Voices Preferences ....................................... 65

The CommandCenter .......................................... 65

CommandCenter Preferences........................... 66

The What Can I Say Window........................... 67

What Can I Say Window Components ......... 68

Training a Word or Phrase ........................... 68

Recording a Pronunciation ........................... 69

Training a Command .................................... 69

The Correction Window................................... 70

Correction Window Components ................. 71

The History Window ........................................ 72

ViaVoice SetupAssistant ..................................... 72

Starting the ViaVoice SetupAssistant .......... 73

ViaVoice UserSettings......................................... 74

Topics and Vocabularies................................... 75

Troubleshooting Guide........................................ 77

Getting Help 77

Using the Help Features...................................... 78

Accessing Information Central ..................... 78

Viewing PDFs .............................................. 78

Uninstalling ViaVoice ......................................... 79

Obtaining Technical Support .............................. 80

Information Required Before You Contact

Technical Support............................................. 80

E-mail Support ............................................. 81

Telephone Support ....................................... 81

Microphone Support ..................................... 82

Notices................................................................. 83

Appendix 83

Trademarks ..........................................................85

Notes.................................................................... 86

Index 87

iv Contents

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Introduction

ViaVoice Simply Dictation for Mac OS X

Thank you for selecting IBM ViaVoice as your program of choice for speechrecognition technology in the home or workplace. ViaVoice combines advanced capabilities and responsive application controls to deliver a superb speech processing package.

Yo u t a lk , i Ty p e. It’s that simple. The computer listens to your words and phrases and

then translates them into text or actions that carry out commands. With ViaVoice, you'll give your keyboard and fingertips a well-deserved rest!

System Requirements

Please ensure that your Apple® computer meets or exceeds ALL of the requirements listed on the box prior to installation. Consult the ReadMe file for information about using previous versions of ViaVoice and other information.

Experienced Mac Users

The steps detailed in the “Quick Setup Guide” section may be sufficient to get you well on your way, especially if you are upgrading from a previous version of ViaVoice. It is recommended, however, that you follow the lessons in the “Quick Tutorial” on page 21. These exercises are designed to give you a fast start and they may actually save you time in getting to know ViaVoice Simply Dictation for Mac OS X in depth.

Consult the online help and User's Guide for information about using ViaVoice.

New Mac Users

Read this “Introduction” section in full. Then, follow the steps in the “Installation” section for details on how to install the application and use the ViaVoice SetupAssistant. The ViaVoice SetupAssistant will guide you through the necessary steps to create a User, set up your microphone, and create a Voice Model.

Follow the lessons in the Quick Tutorial section on page 21 carefully. When you feel comfortable with the basic commands, we suggest you read the remaining chapters, which cover all of the powerful tools included with ViaVoice in greater detail.

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What’s in This User’s Guide

Chapter 1 - Welcome

This chapter contains a general introduction to ViaVoice and installation instructions. We recommend you complete our “Quick Tutorial” section on page 21. The Getting Started section is designed to introduce you to the many tools and features that are available for your use in customizing the application to your personal requirements.

Chapter 2 - Using ViaVoice

Here is where you can find all of the information you need to better understand the process of dictation and navigation. Learn how to dictate and correct using SpeakPad and other applications, as well as navigate your computer by voice using the keyboard shortcuts you create with AppleScript computer and e-mail by using only voice commands.

Chapter 3 - ViaVoice Components

Using detailed graphics and callouts, this chapter is designed to introduce the main components of the ViaVoice application: VoiceCenter, SpeakPad, ViaVoice

Preferences, CommandCenter, What Can I Say window, Correction window, ViaVoice SetupAssistant, and UserSettings. We recommend that you familiarize

yourself with these components as soon as possible, and then search the remaining topics as needed.

. It also explains how to use ViaVoice with your

Chapter 4 - Getting Help

Should you encounter difficulties using any of the ViaVoice functions, behaviors, or features, please refer to the “Getting Help” chapter on page 77. It contains information on how to contact Technical Support and links to IBM’s web site. While you work with ViaVoice, refer to Information Central, the ViaVoice online help, where you can find additional information as well as quick answers to many frequently asked questions. If you need to remove ViaVoice from your computer, follow the Uninstall procedures also found in this section.

Appendix and Index

At the end of this book is the Appendix, which contains Notices and Trademarks, and the Index.

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Conventions Used in This Guide

WHEN YOU SEE IT MEANS

Bold Blue Text

Bold Black Text

TIP

TIPTIP

NOTE

NOTENOTE

CAUTION

CAUTIONCAUTION

Voice commands you are prompted to say in examples found throughout this guide and especially in the Quick Tutorial. For example, saying the voice command

DELETE THIS removes highlighted text.

The names of buttons, menu items, labels, and list names in the ViaVoice programs.

A variable in a voice command that is substituted for a word, phrase, or number when saying a voice command. For example, for the voice command MOVE UP <1 to

20> LINES, you could say MOVE UP 2 LINES.

Useful information, such as shortcuts and other time- saving methods. This type of information is “good to know” but generally not essential to the functionality of ViaVoice.

Important information, which must be completed correctly (or in proper sequence) in ViaVoice to obtain specific or proven results.

Necessary information, essential to the functionality of ViaVoice.

Exclusive information for ViaVoice and Mac OS X.

Here you will find shortcuts and other useful information to help you get a jump-start on using ViaVoice.

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Quick Setup Guide

If you are familiar with previous versions of ViaVoice, the following steps may be sufficient to help you install and

NOTE

1. Insert the ViaVoice CD and double-click the ViaVoice Installer icon.

setup ViaVoice. For a more detailed description of this process, please see "Installing ViaVoice" on page 6.

The Installation Information window appears. (Consult the ReadMe file for information about using previous versions of ViaVoice.)

2. Identify your Startup Disk and click Install. The installer’s Authorization window

appears.

3. Click the lock. The Authenticate window appears. Enter the Administrator name

and password to begin installing the application. You can also enter a different User name that has Administrator privileges.

4. Follow the on-screen instructions to install ViaVoice on your computer by selecting a

destination disk, accepting license agreements, etc.

5. Complete the Program Registration form now or at a later time.

6. Follow the steps provided by the ViaVoice SetupAssistant to create your ViaVoice

User data. This step processes your Voice Model, a required procedure before you can start working with ViaVoice. To add other Voice Models or to adjust audio levels, run the ViaVoice SetupAssistant again.

You may cut out this page for reference.

You are now ready to begin using ViaVoice for Mac OS X. Look in the What Can I Say window for available voice commands.

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Welcome

About ViaVoice

Welcome to ViaVoice, now running on Mac OS X, the all-new operating system from

Apple. IBM’s ViaVoice incorporates the most advanced consumer speech-recognition

technology available. With ViaVoice, you have at your disposal a sophisticated tool that

can save you time and add great value to your computer activities.

What Can I Expect?

Every new technology brings innovation. Within its wide scope of possibilities, ViaVoice

and you work together, to develop speech patterns and recognition capabilities. With

frequent use, this may reduce the time required to perform many common tasks, such as

correction.

Can I Install ViaVoice?

Mac OS X is a multiuser operating system, therefore only users with Administrator

privileges can install ViaVoice, so make sure you have your Administrator password

handy. This program must be installed on the OS boot volume. Consult the ReadMe file

for information about using previous versions of ViaVoice and other information.

What Will I Need?

Have all components at hand, a compatible USB headset microphone, the installation

CD, and this User’s Guide. You need to carefully review the system requirements listed

on the box. Once you have established that your Macintosh

minimum system requirements, you can begin the installation process.

How Long Will it Take?

The amount of time it takes to set up ViaVoice depends on your hardware configuration

and other factors. After the initial installation is complete, the ViaVoice SetupAssistant

needs to process your Voice Model before you can start ViaVoice. It is estimated that this

step will take approximately 15 minutes.

meets or exceeds the

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Installing ViaVoice

Now that you’re ready to begin the installation, please take out the installation CD and the microphone headset you will be using with ViaVoice. The software lets you know when to plug the microphone headset into the appropriate jacks. If you need information pertaining to your hardware or jacks, please refer to your Apple User’s Guide.

Follow the instructions below to have the application installer guide you through the necessary steps for a successful setup. Consult the ReadMe file for information about using previous versions of ViaVoice and other information.

This version of ViaVoice was designed exclusively for the Mac OS X operating system. If you attempt to install this version on OS 9 or earlier, the application will not install.

To begin the installation:

1. Insert the ViaVoice CD into the CD-ROM drive.

2. Double-click the ViaVoice Installer icon.

The Installation Information window appears. If you know your Startup Disk, click Install. If you do not, open the Startup Disk panel in System Preferences and identify your Startup Disk.

3. Once you have identified your Startup Disk, click Install to begin the installation.

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4. The Authenticate window appears. Click the lock.

The User/Password window appears.

Click the lock and enter your Administrator password to continue the installation.

5. You can enter a different user name that has Administrator privileges, if desired.

Otherwise, enter the Administrator password and click OK. The ViaVoice Installer Welcome window appears.

6. Click Continue.

The Important Information window appears.

7. Read the information supplied and click Continue to move to the next step.

The Software License Agreement window appears.

To print any of the documents displayed, click Print.

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8. Read the terms of the agreement and click Continue to move to the next step.

ViaVoice displays the Agree window.

9. Click Agree to indicate your acceptance of the License Agreement and move to the

next step.

To save the documents displayed to disk, click Save.

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10. The Select a Destination window appears.

11. Click the appropriate disk icon to select a Destination volume.

ViaVoice must be installed on the same disk where Mac OS X is located or it will not operate!

12. Click Continue.

The ViaVoice Easy Install window appears.

13. Click Install to perform a basic installation of the software package.

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14. The Installer automatically begins installation. This procedure can take a few minutes

to complete.

The Message area within the window posts information that is personalized to your operating system and existing applications. It also advises you about the status of the installation and time remaining until completion.

If any problems are found, a message may indicate the problem and you might be prompted to go back and correct it. In that event, click Go back to return to the previous window and/or exit the installer until the situation is resolved.

15. Click Close when the message “The software was successfully installed” is shown.

16. Click Proceed to register your ViaVoice application.

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Registering ViaVoice

When you first install ViaVoice, you are asked to register your ViaVoice application. It’s best to complete this important step at this time, but you may prefer to get started with ViaVoice and leave the registration for later. To do so, check the respective box on the Product Registration window, and ViaVoice will remind you at set intervals.

When you register your ViaVoice product, you are eligible for news, product updates, timely information, and technical support.

Check this box to have ViaVoice remind you to register later.

For other installation issues, see the “Troubleshooting Guide” on page 77.

If you have a backed up user and then uninstall ViaVoice for Mac OS X, you can import that same backed up user folder if you decide to re-install ViaVoice for Mac OS X, again. After you install ViaVoice, drag and drop your backed up user folder onto the SetupAssistant icon and follow the on-screen instructions to import the user.

Uninstalling ViaVoice

For information about removing ViaVoice, see "Uninstalling ViaVoice" on page 79.

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Setting Up ViaVoice

Before you can use ViaVoice, the ViaVoice SetupAssistant is going to help you create your Voice Model. This a required procedure, as the application needs to create your Voice Model and learn to understand how you speak. The entire setup takes approximately 30 minutes, depending on the story you choose.

If you start reading a story and need to quit the process midway through, you can do so. The next time you start ViaVoice it remembers and restarts exactly where you stopped.

Starting the ViaVoice SetupAssistant

The ViaVoice SetupAssistant begins automatically the first time you start ViaVoice. It also opens each time a new Voice Model is created. When you want to adjust audio settings or analyse your voice for greater accuracy, you can also access this component manually from the VoiceCenter drawer menu or from the ViaVoice folder.

For more information, see "ViaVoice SetupAssistant" on page 72 or "The VoiceCenter" on page 56

Creating Your First Voice Model

There are several steps involved in creating a Voice Model. The ViaVoice SetupAssistant guides you through several procedures, including Audio Setup, Analyze My Voice, and Analyze My Documents.

As a part of the installation, the ViaVoice SetupAssistant requires that you follow the procedures for each of the Assistants. Follow the on-screen instructions, complete all of the necessary steps for a successful configuration of your ViaVoice speech recognition software, and you are ready to begin dictating.

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Entering a User Name

The first window of the ViaVoice SetupAssistant displays your login user name by default. The other items on the window represent default settings and are not editable.

1. Verify this is the login name you want to use for this Voice Model.

2. Click the right arrow to begin Audio Setup.

You can also create different Voice Models for different environments. For more information, see “Creating a Voice Model” on page 34.

Audio Setup Assistant

This Assistant guides you through several steps to ensure proper setup of your audio configuration. This interactive demonstration helps you to correctly install and connect your hardware, as well as determine the proper positioning of your microphone. An audio playback feature lets you adjust the playback levels. When you have configured your audio hardware and completed all the tests, do the following.

1. Click the right arrow to continue on to Analyze My Voice.

2. Follow the on-screen instructions.

For more information, see "ViaVoice SetupAssistant" on page 72.

Analyze My Voice Assistant

This Assistant guides you through the several steps to train ViaVoice to recognize your voice and create a Voice Model, which improves your recognition accuracy. As you read a story, ViaVoice learns how you pronounce words. You can choose from several different story segments. Once you have finished reading the story, the ViaVoice SetupAssistant processes your Voice Model.

1. To read excerpts from the story of your choice, click on a story name to select it, and

click the right arrow to begin. Follow the on-screen instructions.

A Progress meter displays the current processing percentage, while an Audio Level indicator displays color bars as a visual guide for your voice input. Try to keep the bars displaying only in lime green, as fuchsia denotes that you are either speaking too loudly or the microphone is too close to

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your face. To see the colours of the audio level indicator, see "The VoiceCenter" on page

15.

During your reading of the story, the ViaVoice SetupAssistant may post messages from time to time, especially when the system was unable to understand some specific words. The speech recognition engine is getting to know your voice and adjusting to your particular speech patterns.

Don’t worry if you cannot finish reading the story; you can

NOTE

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2. When you finish reading your selection, you are given a choice to Continue Reading

or Analyze the portion you have just read.

• Select Continue Reading to read another part of the story.

•Or, select Analyze to start processing your Voice Model. This can take a few minutes. A progress meter will indicate the remaining processing time. To improve your voice recognition accuracy, you can activate this Assistant later and complete the second part of the story or read a new segment.

come back to the same point in the story at any time. ViaVoice, however, will not start until you complete this step.

3. When the application announces that Processing has finished, click the right arrow to

continue on to Analyze My Documents.

For more information, see "Users and Voice Models" on page 33.

Analyze My Documents Assistant

ViaVoice has a large base vocabulary and backup pronunciation dictionary. This vocabulary includes many words that are used in everyday situations.

The Analyze My Documents Assistant searches through your existing text documents so you can update your personal vocabulary with words you use frequently and improve your recognition accuracy.

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This procedure helps ViaVoice determine your writing style and find words that are not in the ViaVoice vocabulary.

We suggest you skip this step now and return to this

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1. When you reach the Analysis Options, you will see that Ye s is the pre-selected

answer.

2. Select No, I prefer to do this later.

The application will ask you whether to go to the VoiceCenter or quit the ViaVoice SetupAssistant.

3. Select Continue to go to the VoiceCenter.

4. The VoiceCenter appears on your desktop.

Assistant later, when you have had more time to use ViaVoice or to select documents to submit for analysis.

VoiceCenter - Zoomed Out View

To learn how to start and use the Analyze My Documents Assistant at a later time, see "Analyze My Documents" on page 35.

Congratulations!

You are ready to start using ViaVoice!

The next section is designed to introduce you to the many tools and features that are available for your use in customizing the application to your personal requirements. In this section, you will also dictate into SpeakPad, ViaVoice’s own word processor, and complete a few easy lessons in dictation, correction, and navigation.

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Getting Started

ViaVoice Simply Dictation for Mac OS X was designed to change the way you use your computer. You should already have completed the section "Setting Up ViaVoice" on page 11 and the VoiceCenter should be active on your desktop. The VoiceCenter icon is located in the ViaVoice folder, inside your Mac OS X Applications folder. Take a moment now to become familiar with these components.

The ViaVoice Folder

Welcome

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In this section, you are introduced to the VoiceCenter and SpeakPad, the components needed to get you up and running quickly. For more detailed information on these and other ViaVoice tools, see "ViaVoice Components" on page 55.

The VoiceCenter

The VoiceCenter is the central speech interface where you control many of ViaVoice’s settings and preferences.

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Starting the VoiceCenter

Open the VoiceCenter by clicking its icon in the ViaVoice folder. This component is also automatically displayed when you launch SpeakPad.

Microphone OFF

VoiceCenter - Zoomed Out

VoiceC ente r Drawer

Audio Level Indicator

The VoiceCenter contains the Microphone button, conveniently located so you may quickly turn it ON or OFF. It also has standard Mac OS X action buttons to close, zoom, and minimize the VoiceCenter. Click once on the VoiceCenter drawer handle to open and access many ViaVoice components and preferences.

Microphone ON

Dictation Mode

Command Mode

Dictation and Command Mode

VoiceCenter - Zoomed In

The speech mode default is Dictation and Command, since this is the mode you use most frequently. This mode allows you to dictate and navigate at the same time using ViaVoice. The other two modes allow you to dictate only or navigate only. You can change the VoiceCenter start-up speech mode in VoiceCenter Preferences. For more information, see"The VoiceCenter" on page 56.

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Dictating with SpeakPad

SpeakPad is ViaVoice’s word processor. Using SpeakPad, you can dictate letters, reports, or other documents and save them or transfer the text to other applications.

Make sure that your microphone is always positioned

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correctly. For more information, see "Audio Setup Assistant" on page 34.

There are two ways to dictate text with ViaVoice. One way is by dictating into SpeakPad. SpeakPad’s integration with ViaVoice provides a simple way to dictate your text and transfer it to another application. Another way is to dictate into another application instead of SpeakPad. This process is called DSR, short for Dictation Stream Redirection. Using this method, you can dictate directly into most text-based applications.

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In the Quick Tutorial section we will only use SpeakPad for dictation. For more information on dictating directly into other applications, see "Using Dictation Stream Redirection" on page 40.

Starting SpeakPad

1. If the VoiceCenter is open and the microphone is on, SAY> DICTATE TO

SPEAKPAD,

or open SpeakPad by double-clicking the SpeakPad icon in the ViaVoice folder.

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2. When SpeakPad is open, the blinking cursor indicates the place on the window where

your dictated text appears. Your voice commands appear in a yellow message screen above the VoiceCenter, as shown in the graphic above.

For more information, see "SpeakPad" on page 60.

Dictating for the First Time

To dictate for the first time in SpeakPad, speak clearly using your natural pace and tone of voice.

1. If SpeakPad is already open, skip to step 2. Open SpeakPad and click the button to

turn the microphone on. You can also place your mouse over the Speech Mode button on the VoiceCenter to see the tool tip and ensure that you are in Dictation and

Command mode (as shown on page 16).

2. If you are using the US version of ViaVoice, begin dictating the following text and

then continue with step 4.

SAY> The new ViaVoice has arrived EXCLAMATION POINT NEW LINE

SAY> It contains many new features PERIOD NEW LINE

SAY> It’s easy to get started PERIOD NEW LINE

SAY> We hope you enjoy using the new ViaVoice PERIOD NEW LINE

SAY> MICROPHONE OFF

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3. The text you just dictated appears in the SpeakPad window as shown below.

Dictate at a moderate pace. If you are way ahead of what you

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4. Since the microphone is currently off and the microphone button on the VoiceCenter is

gray, close SpeakPad by selecting Quit SpeakPad from the SpeakPad menu. Otherwise, SAY> QUIT SPEAKPAD to close the application. See "Closing ViaVoice" on page 27.

see on the screen, you may be speaking too quickly.

5. When asked to save your first document, click Don’t Save. You will learn about

saving files later.

When you quit SpeakPad, the VoiceCenter remains open,

NOTE

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Congratulations! You are now using the latest technology in speech recognition. You are also on your way to making the best possible use of your time at the computer. Don’t worry if ViaVoice misrecognized some of the words you spoke. As you continue using

allowing you to work with other applications. When you quit the VoiceCenter, SpeakPad also closes.

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ViaVoice and begin to correct misrecognized words, the application will learn how to better identify your particular speech patterns and improve your success rate.

If someone else uses ViaVoice during your User login session, it may alter your files and thus reduce the application’s ability to recognize your own speech patterns

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The next section introduces you to some of the correction techniques used by ViaVoice, as well as other ways to augment your vocabulary through the use of word correction and training.

later. To ensure that this does not happen, do not leave your system unattended or log out when you are done. The SetupAssistant prompts each new User to create a new Voice Model once they login with their own name and attempt to run ViaVoice.

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Quick Tutorial

This section is designed to get you started on your way to becoming familiar with dictating to your computer “just by talking” to it. We recommend that you complete all the exercises in this tutorial, but if you need to stop at any time, be sure to turn the microphone on when you begin an exercise. Do not be concerned with your immediate dictation results; they improve as you continue through this tutorial. ViaVoice also learns how to better recognize your speech patterns.

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Dictation is available in Dictation or Dictation and Command mode.

Practicing Dictation

1. Open VoiceC ente r from the ViaVoice folder.

2. Place your mouse over the Speech Mode button on the VoiceCenter to see the tool tip

and ensure that you are in Dictation and Command mode (as shown on page 16).

3. Click the microphone On/Off button in the VoiceCenter to turn the microphone ON.

4. Position the microphone on your head the same way each time you dictate, and SAY>

DICTATE TO SPEAKPAD.

SpeakPad opens, displaying a blank window.

Click on the VoiceCenter and place the mouse pointer over any

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button in VoiceCenter, and a tool tip will show important information. For more information, see "The VoiceCenter" on page 56.

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Pausing Dictation

1. To temporarily pause dictation, SAY> GO TO SLEEP.

2. To resume dictating, SAY> WAKE UP.

To learn how to pause dictation by assigning a toggle key function, see "Microphone Preferences" on page 64.

Formatting Text

The text you dictated earlier did not have any special formatting. If you are used to most text processors, you know that special formatting features such as BOLD, Italics, Underline exercises show you how to use voice commands when you are dictating to format text.

For best results, pause briefly before saying the voice command, say the voice command without pausing, then pause slightly after the voice command and continue dictating. This way, ViaVoice distinguishes commands from dictation.

, etc., can be applied during or after the entering of text. The following

If you get a lot of misrecognized words using formatting

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With ViaVoice, you can select the process that is easier for you: applying special formats while

you dictate, or after text has been entered. The following exercises will demonstrate the commands and methods for formatting text while might prefer to simply dictate an entire block of text and add formatting later. Practice with this tutorial and it might help you decide which method works best for you.

Adding Capitalization

Place your cursor in the SpeakPad window to give the window focus. Remember to pause briefly before each of the voice commands shown in all capital letters.

SAY> Our CAPITALIZE ON setup assistant CAPITALIZE OFF makes it easy to get started NEW LINE

SpeakPad displays the text, including the selected capitalized words.

commands, you can use an Attention Word with voice commands. For more information, see "Activating the Attention Word" on page 45.

you dictate, but you

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Adding Punctuation

SAY> ViaVoice also includes SpeakPad COMMA, our text editor NEW LINE

The dictated text, including the added punctuation, is displayed in SpeakPad.

Adding Special Formatting

SAY> SpeakPad makes it easy to BOLD ON transfer text to other applications BOLD OFF NEW LINE

Your dictation appears on the SpeakPad window, including the special formatting.

Correcting Your Dictation

Now you have some text that shows text formatting. However, some parts of your dictation may have been misrecognized by ViaVoice. The process of correcting your dictation is dynamic; in other words, while you correct, you also help ViaVoice to learn how to identify your own particular speech pattern and add each element of change to your Voice Model.

Each time you dictate and make corrections, you make it easier for ViaVoice to recognize your voice. Highlight the misrecognized word or phrase and re-dictate or type the correct word. Get in the habit of correcting misrecognized words every time you dictate. This, in turn, should result in fewer corrections needed in future dictation sessions.

For the purpose of this tutorial, we will only cover some routine correction functions. For more detailed information, see "Correcting Text in SpeakPad" on page 38.

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Using the Correction Window

Use the Correction window to correct misrecognized text and update your personal vocabulary, which helps improve dictation accuracy in future sessions. This window displays these words or phrases and lists alternate choices, making it easier to select and correct.

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Displaying the Correction Window

1. Place your cursor in the SpeakPad window to give the window focus.

SAY> It’s easy to correct mistakes with ViaVoice PERIOD

2. From SpeakPad, highlight a word or a phrase that you have dictated.

SAY> SHOW CORRECTION WINDOW

The Correction window appears, displaying alternate “sounds like” words in the Alternative Words field for any highlighted, misrecognized word. These suggestions are numbered, as shown below.

The Correction window is only available in SpeakPad.

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3. To correct any misrecognized text, select the misrecognized word or phrase.

SAY> PICK <n> where <n> is the number of the correct word.

In the example above, you would SAY> PICK ONE.

4. ViaVoice substitutes the misrecognized word with the one you chose from the

Alternate Words field in the Correction window.

Or, double-click on the word to insert it in the sentence.

For more information, see "Correcting Text in SpeakPad" on page 38.

Playback Dictated Text

Sometimes you cannot figure out what you were dictating when you are correcting misrecognized text. You can hear the text you dictated read back in your own voice in SpeakPad.

1. Highlight the desired text.

2. Select Playback Selection from the Dictation menu.

Basic Correction Using Commands

You can use the SCRATCH THAT command to delete text that you have dictated.

SAY> I made a mistake

SAY> SCRATCH THAT

SAY> I made a correction NEW PARAGRAPH

The last dictated text prior to the SCRATCH THAT command is removed from SpeakPad, and you only see the sentence

Another command you can use is the UNDO ACTION command. This command works like the Undo menu item and removes the last action performed.

SAY> What could be easier QUESTION MARK than

SAY> UNDO ACTION

Your dictated sentence is removed from SpeakPad.

I made a correction.

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Reading Text

Now that you have learned to enter and format text using voice commands, it’s time to have ViaVoice read the sentences back to you. Highlight the desired text block and say one of the following voice commands.

SAY> BEGIN READING

SAY> READ SELECTION

ViaVoice reads the highlighted text using the voice selected in the Voices panel in ViaVoice Preferences. On applications with copy and selection capabilities, the Read Selection menu item reads the text using the voice currently selected in the Voic es panel

in ViaVoice Preferences.

For more information, see "Playing Back Dictated Text in SpeakPad" on page 48.

Using the What Can I Say Window

This window shows all voice commands that are currently available. These commands are sorted by tasks or applications.

1. Say the following to display the What Can

I Say window.

SAY> WHAT CAN I SAY

The What Can I Say window appears, listing all available commands for the selected view.

2. Select the category of commands you want

displayed from the drop-down menu.

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Closing ViaVoice

1. When you have finished with this tutorial SAY> QUIT SPEAKPAD.

Or, you can select Quit SpeakPad from the menu.

2. ViaVoice will prompt you to save the speech session. If you want to do so, click Save,

otherwise, click Don’t Save. The application closes.

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Viewing the Help Files

To view the ViaVoice Information Central online help files, click on the Information Central button in the VoiceCenter drawer, then enter a search word, or select a topic

from the list.

You can also open Information Central from the SpeakPad> Help menu by using the voice command, SAY> INFORMATION CENTRAL, or by clicking the ViaVoice Help link in the Mac OS X Help Center.

Viewing the PDF Files

The following files are available in the ViaVoice/Utilities/Documentation folder.

• Users Guide.pdf (PDF version of this user’s guide)

• Command Reference.pdf (PDF version of the Command Reference Card)

• ReadMe.rtf (text file with last-minute software information)

The User’s Guide and Command Reference Card are available in Portable Document Format (PDF) and can be viewed in Mac OS X Preview.

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Tips for Using ViaVoice

• Speak at a normal pace, not too quickly, not too slowly. If you are speaking ahead of what you see ViaVoice currently displaying, you might be speaking too quickly.

• Make sure you wear your microphone headset correctly and in the same way each time you use ViaVoice.

• At first, dictate a paragraph or two at a time and then correct

misrecognized words.

• If you are speaking in a location with a lot of unusual background noise, wait until the noise subsides before dictating.

• If you plan to dictate in locations that differ greatly in background noise, you should create a different Voice Model for each location. For example, you can create a Home Voice Model and an Office Voice Model. Open the ViaVoice UserSettings window to create another Voice Model.

• Each time you dictate and make corrections, ViaVoice actually learns to recognize your voice better. Get in the habit of correcting misrecognized words in your dictation.

• Throughout this book the term “active” is used. It refers to the window that is currently selected and has focus. It is important for you to give focus to the correct window when you are dictating and using voice commands. For example, the window below that is active shows lit action buttons.

• Anytime you try to dictate or say a command in an area that ViaVoice does not support, you hear a beep tone. Make sure your cursor is in the right location or select an alternate location.

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The next chapter, "Using ViaVoice" on page 33, introduces you to different dictation methods, enhanced correction techniques, and the use of macros. All of these features are designed to help you obtain the best possible results from your ViaVoice experience.

If you would like to get better acquainted with the ViaVoice menu tools and other components such as UserSettings and ViaVoice Preferences, see the chapter "ViaVoice Components" on page 55.

We hope you have enjoyed this tour of some of ViaVoice's powerful features. You can find more detailed information about ViaVoice's other features throughout this User’s Guide.

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Users and Voice Models

ViaVoice for Mac OS X is designed to take advantage of the new operating system’s multiuser support capability. ViaVoice creates User Speech Data for the user logged on to OS X. At the same time, ViaVoice creates a Voice Model for that user, which contains speech data collected by the Assistants as well as during dictation and correction.

Voi c e m o d e l s cannot be shared between different users. Each person who uses ViaVoice on your computer must log onto OS X with their own user name, create a ViaVoice user, successfully complete the ViaVoice SetupAssistant, and create a Voice Model.

For more information about creating OS X users, see MacHelp or your Mac OS X User’s Guide.

Using the ViaVoice SetupAssistant

The components of the ViaVoice SetupAssistant include the following:

• Audio Setup

•Analyze My Voice

• Analyze My Documents

The ViaVoice SetupAssistant starts when you run SpeakPad or VoiceCenter without creating a User. However, you can start it again to create additional Voice Models or to analyze documents.

1. From the VoiceCenter drawer menu, click the SetupAssistant button.

Or, you can also click the ViaVoice SetupAssistant icon in the ViaVoice folder. If you have not created a User yet, then the Audio Setup Assistant starts and you can skip to the next section. Otherwise, the Welcome to ViaVoice SetupAssistant window appears.

2. Select the Assistant function you want to use by clicking the respective button.

For more detailed information, see "ViaVoice SetupAssistant" on page 72.

The sections on the following pages describe the SetupAssistant components.

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Audio Setup Assistant

This Assistant guides you through several steps to ensure that the microphone is connected properly. It also demonstrates proper positioning of the microphone, and helps you to adjust the audio playback level with the help of an interactive presentation. You must resolve any audio issues found during this procedure before you can use ViaVoice.

1. When you install ViaVoice, this Assistant starts automatically when you click the right

arrow on the User Information window or when you open SpeakPad. To use it again at a later time, select the Audio Setup icon from the Welcome to

ViaVoice SetupAssistant window.

2. Follow the on-screen instructions.

Analyze My Voice Assistant

This Assistant guides you through the steps to create a Voice Model, which improves your recognition accuracy. As you read a story, ViaVoice learns how you pronounce words. You can create more than one Voice Model, if you are going to be dictating in different environments with different background noise levels. For example, you can create a Home Voice Model and an Office Voice Model.

Creating a Voice Model

A Voice Model is collected speech data for a User. Most of this data is collected after you read the story. ViaVoice collects more data when you dictate, correct, or train words. The first step in creating a Voice Model is to process a short recording of your speech.

For best recognition accuracy, you should read all parts of the story. This can be done in two or more sessions. If ViaVoice loses track of where you are reading, you hear an audible alert. When you hear this alert, remember to resume reading at the underlined

blue word. A progress meter displays the remaining recording time. When ViaVoice

collects enough information or you finish reading, the application analyzes your voice data and creates your Voice Model.

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Recording your Speech

1. Click the SetupAssistant button from the VoiceCenter drawer, or click the ViaVoice

SetupAssistant icon in the ViaVoice folder. The Welcome to ViaVoice SetupAssistant window appears.

2. Select the Analyze My Voice icon from the Welcome to ViaVoice SetupAssistant

window.

3. Follow the on-screen instructions.

4. Read the story using a normal tone of voice.

5. Once you complete a story you are prompted to continue reading or process your

Voice Model. Click Analyze to analyze your speech data.

Pausing the Assistant

If you cannot finish reading the entire story in one session, or if you have to interrupt any portion of the processing, you may pause and restart at a later time. The Assistant allows you to restart at the point you left off. The window also shows you the percentage of the story already processed.

Analyze My Documents

One of the best ways to increase your personal vocabulary in ViaVoice is to allow the application to read and analyze what you have written before. ViaVoice has a large vocabulary, but you may need to dictate documents with words that are not included in the vocabulary.

Analyzing a Document

You probably have documents on your computer that contain words and phrases much like those you plan to dictate in the future. Analyzing these documents helps ViaVoice find new words so you can add them to the ViaVoice vocabulary.

1. Click the SetupAssistant button from the VoiceCenter drawer, or click the ViaVoice

SetupAssistant icon in the ViaVoice folder. The Welcome to ViaVoice SetupAssistant window appears.

2. Select the Analyze My Documents icon from the Welcome to ViaVoice

SetupAssistant window.

3. Follow the on-screen instructions.

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4. When the Select Documents window appears, click the Add button.

5. Select the folder where your document is stored.

6. Select the plain text (txt) file you want to analyze, and click Open.

The file you selected appears in the Document column. The Path column shows the location of the file.

7. Add more files to be analyzed, if desired, by repeating the steps above.

8. Once you have selected all of the files to be analyzed, click the right arrow.

The Assistant displays a progress window.

9. When it has finished analyzing, the Choose Words window appears.

10. Review the word list by Word or Frequency.

• The Word column shows each individual word that has been found in your document that is not in your personal vocabulary in alphabetical order.

• The Frequency column shows the number of times each word appears in the document, sorted numerically beginning with the highest number of occurrences.

To view the different contexts for a particular word, highlight the word and click Next

Context.

11. If all of the words are important to add to your vocabulary, click Select All.

Otherwise, select only the words that you want to add by checking the box next to the word. To un-check all the selected words, click Clear All.

12. Click the right arrow to continue.

13. If ViaVoice requires that a pronunciation be recognized, you need to record a

pronunciation. Select a word in the Train Word window.

14. Click the Record button, then say the selected word or phrase. After you have

recorded all the words, click the right arrow to continue.

15. The Analysis Results window appears, showing these statistics.

• Documents - The number of documents processed.

• Word Count - Total number of words processed.

• New Words Found - Quantity of new words found.

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• New Words Added - Quantity of new words you chose to train and add to your vocabulary.

16. Click the right arrow to complete the SetupAssistant.

To have your SpeakPad documents analyzed every time

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you save a file, select the Analyze When Saving Documents option in SpeakPad Preferences. You must

select Save speech session or the document will not be analyzed.

Dictating with ViaVoice

There are two methods you can use to dictate and process text with ViaVoice: dictating into SpeakPad or using Dictation Stream Redirection (DSR), which allows you to dictate into another application.

Make sure you select the correct speech mode button on

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the VoiceCenter. You should probably select Dictation and Command mode for most dictation and correction

activities. For more information, see page 56.

Dictating Into SpeakPad

This is the most common method for dictating, since SpeakPad is built upon Apple’s TextEdit technology. This integration provides a simple and seamless way to dictate and edit text. Additionally, correction is only available in SpeakPad. Once you dictate into SpeakPad, you can easily edit, format, and transfer your text into other supported applications.

1. Open SpeakPad from the ViaVoice folder.

2. Begin dictating your text.

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3. Correct any misrecognized words and save your document, if desired.

To prevent ViaVoice from picking up environmental noise and

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Using SpeakPad, you can format, edit, and correct your dictation before transferring it to another text editor. Using the Playback feature, you can play back the text you just dictated and use it to easily correct any errors with the Correction window. For more information, see "Playing Back Dictated Text in SpeakPad" on page 48.

If you correct words in your document while dictating, you should allow ViaVoice to check for new words in the documents automatically when you save your document in SpeakPad. Select the Analyze When Saving Document option in SpeakPad Preferences. For more information, see "SpeakPad Preferences" on page 60.

other room sounds, SAY> GO TO SLEEP to pause temporarily when dictating or correcting. SAY> WAKE UP to resume.

Correcting Text in SpeakPad

Correcting words as you dictate in SpeakPad updates your personal vocabulary, which helps improve recognition accuracy by immediately teaching ViaVoice new words and phrases. This way, if you say the word again while you are dictating the same document, ViaVoice is more likely to recognize it correctly.

Delayed Correction

You can dictate a document, save the dictation session file, and delay correction or editing until later. You can only use delayed correction if you have saved a previous dictation session in SpeakPad. For more information, see "Saving a File" on page 62.

Hands-Free Correction

You can correct your misrecognized words, hands-free, by using voice commands. Follow the steps below for the best results when correcting handsfree.

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Correcting a misrecognized word

1. If you find that a word that you dictated is misrecognized, SAY> CORRECT

<TEXT>, where <text> is the actual word that is incorrect. The Correction window

opens.

2. If the correct word or phrase is in the Alternate Words list, select it or SAY> PICK

<n>, where <n> is the number of the word or phrase. ViaVoice inserts the word you

picked from the list.

3. If the misrecognized word is not in the list, use spell mode, SAY> BEGIN SPELL to

spell out the correct word in SpeakPad. SAY> RETURN to exit spell mode and continue dictating. For more information on spell mode, see “Spelling Words in Spell Mode” on page 43.

4. If ViaVoice does not have a pronunciation for the word you spelled, you will be

prompted to record a pronunciation for it. Follow the on-screen instructions to train the word. For more information, see "Recording a Pronunciation" on page 69.

Removing a misrecognized word

1. If you find that a word that you dictated is misrecognized, SAY> CORRECT

<TEXT>, where <text> is the actual word that is incorrect.

2. SAY> DELETE THIS.

Correction Voice Commands

To display a list of available voice commands for the Correction window, look in the What Can I Say window. SAY> WHAT CAN I SAY.

The following is a list of some correction voice commands.

• Scratch that - Deletes the word or phrase you just dictated in your SpeakPad document.

• Show/Open Correction Window - Displays the Correction window to correct a word or phrase.

• Hide/Close Correction Window - Closes the Correction window.

• Correct <text> - Selects the specified word or phrase in your document, and then displays it in the Correction window so you can correct it. Substitute the word “text”

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in the angle brackets for the actual word or phrase you want to correct in your document.

• Pick <n> - Corrects your text based on the number <n> that corresponds to the text from the Alternate words list in the Correction window.

Transferring Text to Other Applications

If you have supported applications installed on your computer, you can transfer the text in your SpeakPad document, whether dictated or typed, by using a command for transfers.

1. SAY > TRANSFER TO <Application Name>.

For a list of supported transfer applications, see the What Can I Say window.

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2. The entire document or text you select is transferred to the application you specify in

the voice command.

3. After transferring your text, return to the SpeakPad window to continue dictating,

make corrections, save the text, or close SpeakPad. You can specify the transfer text settings from the Other tab in SpeakPad Preferences.

For more information, see "SpeakPad Preferences" on page 60.

Correction features are only available when using SpeakPad.

Using Dictation Stream Redirection

Another method for dictation allows you to open and use another application to dictate directly into it. The process of dictating into one of these programs instead of using SpeakPad is called Dictation Stream Redirection. When dictating directly, you can dictate into any text field area of a supported application that will accept typed keystrokes.

Although correction and some voice commands are only supported when you dictate into SpeakPad, your level of familiarity with another application may be the deciding factor as to which method you use.

ViaVoice recognizes words using their sounds and their context with other words. Remaining silent or pausing while waiting for words to appear may prevent ViaVoice

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from determining the context of your words. Do not pause or wait for words to appear, except at the end of a sentence.

If the display of your text is distracting, try looking away from the screen while dictating.

Any time you try to dictate or say a command in an area that

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ViaVoice does not support, you hear a beep tone. Make sure your cursor is in the right location or select an alternate location.

Text Editing and Formatting

You can edit and format text in your document using the voice commands listed in the What Can I Say window. You can use text-editing voice commands to select, cut, copy, and paste text. You can also use text-formatting voice commands to Capitalize, UPPERCASE, lower case, bold, italicize, and underline

To view the list of voice commands that you can use to edit and format text while dictating, say the command below.

SAY> WHAT CAN I SAY

For a list of text editing and text formatting voice commands, look in the What Can I Say window. For more information, see "Navigating With Commands in SpeakPad" on

page 45.

Dictating Punctuation

Use commands for punctuation marks, such as PERIOD, COMMA, QUESTION

MARK, and SEMICOLON as you dictate your text. ViaVoice adjusts spacing and

capitalization accordingly.

For example, when you say PERIOD at the end of a sentence, ViaVoice types a period, moves one space, and starts the next word with a capital letter. When you say NEW

PARAGRAPH, ViaVoice inserts a blank line, and starts the next word with a capital

letter. When you say NEW LINE, ViaVoice moves the cursor to the next line and starts the next word with a capital letter.

Look in the What Can I Say window for a list of punctuation commands.

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General Dictation Tips

Each time you dictate using either method, we recommend that you follow the steps listed below. They describe what you should do each time you dictate and list many of the features you can use with ViaVoice.

• Put on your microphone and position it correctly. For more information, see "Audio Setup Assistant" on page 34.

• If the microphone is off or asleep (the button appears gray), click the microphone button to turn it on and begin dictating your document.

• Do not run the words together, as at first you might tend to speak quickly.

• Be patient and slow down a bit. Over time, you will find that you can increase your rate of speaking with no loss of accuracy as long as you speak clearly.

• To view the list of voice commands that you can use to edit and format text while dictating, say the command below. SAY> WHAT CAN I SAY

• When you have finished speaking, always turn your microphone off.

• If you need to stop dictating for any reason, say the following command.

SAY> GO TO SLEEP

ViaVoice stops recognizing your speech as dictated text or voice commands until you say the following voice command.

SAY> WAKE UP

• Dictate punctuation voice commands such as PERIOD, COMMA, and NEW

PARAGRAPH along with your text.

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Spelling Words in Spell Mode

ViaVoice has a Spell Mode feature that allows you to spell out words or insert symbols and typographical characters (like & and +) when dictating.

1. SAY> BEGIN SPELL

at the place in your text where you want to spell the word.

2. Next, use one of the methods described in the next section to spell out words. Look in

the What Can I Say window for a list of symbols and other voice commands that are available while in spell mode.

3. SAY> RETURN

or SAY> CANCEL to exit this mode.

Spelling Methods

Look in the What Can I Say window for more spell mode commands. Use any of the methods below to spell out letters.

• Spelling with letters - Say any letter of the alphabet to spell out words.

• Spelling with the Phonetic Alphabet - Say any letter of the phonetic alphabet, such as Alpha Delta Delta, to spell the word add.

• Spelling with a phrase - If you say a and ViaVoice types 8, you can say As in

Alpha and the system replaces the 8 with an a.

• Spell Mode with DSR - Say any letter of the phonetic alphabet, such as Alpha Delta Delta, to spell the word add.

Dictating Numbers

When dictating, you can say numbers as a currencies, dates, times, or measurements the way you normally would. ViaVoice formats these numbers correctly and in the format you selected in ViaVoice Preferences on the Numbers tabs. For example, to get “$589.00”, say the following command.

SAY> Five hundred eighty-nine dollars

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To dictate consecutive numbers, make sure you pause between numbers so ViaVoice can recognize each number separately and to insert a space, say SPACEBAR. For example, to dictate “I need to buy 10 12-packs of water,” say the following.

SAY> I need to buy ten [pause] SPACEBAR [pause] twelve packs of water

Number Formatting

You can select the type of formatting for numbers in the Numbers Preferences. Select the actual digit or word from the Then You Get column to have the computer insert that format, regardless of the sentence context. Select context to insert the digits or words (Cardinal of 13 is 13 or thirteen and Ordinal of 13 is 13th or thirteenth) depending upon the surrounding words in that sentence. Select the desired format for the Date, Time, Currency, and Measures from the Then You Get column.

EXAMPLE:

SAY> I sold three feet of rope on November third at three pm for fifty dollars PERIOD

When the fields are formatted in Numbers Preferences as follows:

Set the Date field to 5/1 Set the Time field to 10:15 p.m. Set the Currency field to $50 Set the Measures field to 2 mg

Then, you see the following number formatting for the dictated sentence.

I sold 3 ft. of rope on 11/3 at 3:00 p.m. for $50.

For more information, see "Numbers Preferences" on page 64.

Dictating Numbers in Number Mode

To improve the recognition of digits and numbers in your text, particularly when you want to dictate long sequences of numbers, like credit card numbers or symbols, enter number mode during dictation.

1. SAY> BEGIN NUMBERS

at the place in your text where you want to dictate numbers.

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2. Next, say the name of a number or symbol. Look in the What Can I Say window for

a list of symbols and other voice commands that are available while in number mode.

3. SAY> RETURN

or SAY> CANCEL to exit this mode.

Navigating With Commands in SpeakPad

You can navigate SpeakPad with your voice in Dictation and Command mode. You can use the mouse, keyboard, or voice commands interchangeably. You should pause briefly before and after each navigation command. Look in the What Can I Say window for available voice commands.

1.Pause briefly before saying the voice command.

2. Speak the voice command without pausing, if there are multiple words.

3. Pause briefly after you say the voice command, then continue dictating your text.

This way, ViaVoice can translate your speech into a voice command. If ViaVoice recognizes your voice command as dictated text, SAY> SCRATCH THAT to delete the text, then pause and repeat your voice command.

If this happens again, check the What Can I Say window to make sure the command is available. If it is, then use the Attention Word, such as Computer, before the voice command.

Make sure you select the correct speech mode button on

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the VoiceCenter. You can select Dictation and Command mode for navigation activities. For more information, see page 56.

Activating the Attention Word

1. Go to the Commands tab of ViaVoice Preferences.

2. Select the Require Attention Word check box. The default Attention Word is

“Computer”, but ViaVoice allows you to enter and use a word of your choice.

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3. Say the selected Attention Word before saying a voice command. Be sure not to pause

between the word “Computer” and the rest of the command. For example, SAY>

COMPUTER NEW PARAGRAPH.

You do not need to say the Attention Word before saying dictation macro names, such as punctuation marks or macros that you create.

Anytime you try to dictate or say a command in an area that

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ViaVoice does not support, you hear a beep tone. Make sure your cursor is in the right location or select an alternate location.

Creating Application-Specific Commands

Users can create user-customized voice commands for their applications using Applescripts.

Using AppleScript

Commands can be added to ViaVoice by writing AppleScripts. These scripts can perform any function that is “scriptable” on your computer. The name of the script becomes a voice command that ViaVoice executes when you say it, thereby speechenabling your favourite application.

You can create scripts using the Script Editor that is installed with Mac OS X.

1. From the Applications folder, select the AppleScript folder.

2. Double-click on the Script Editor icon.

3. After creating the AppleScript, you can execute it by placing it in the folder Library/

Application Support/ViaVoice/Scripts/ViaVoice.

To learn how to create an AppleScript, visit: http://www.apple.com/applescript

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Reading E-mail

Provided your e-mail application supports the Select All and Copy to Clipboard functions, you can have ViaVoice read back the text in your e-mail.

1. Open your e-mail application.

2. SAY> READ ALL

or, highlight the text you want to read and SAY> READ SELECTION. The text selected is read using the currently selected voice in the Voice s panel in

ViaVoice Preferences.

3. Turn on the microphone and SAY> STOP READING to stop playback at any time.

The What Can I Say Window

The What Can I Say window displays all voice commands that are currently available. All of the voice commands are organized by category names. Expand each category to see available voice commands.

To display the What Can I Say window, SAY> WHAT CAN I SAY. Or, you can select this item from the VoiceCenter drawer menu.

Some voice commands displayed in the What Can I Say window have one or more words or phrases shown in angle brackets < >. Any word in angle brackets represents a variable in the voice command. When you say the voice command, you must substitute a word or phrase for the variable.

Some voice commands displayed have the word “(Untrained)” following the command name. These voice commands do not have a recorded pronunciation available. Follow these steps to train these voice commands.

1. Select the voice command name.

2. Select the Tra in Thi s menu item from the View menu. The Train Wor d window is

used to record and train the pronunciations of new or untrained words.

3. Click the Record button and say the voice command name.

4. Click Done when you are finished. For more information, see "Training a Command"

on page 69.

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Playing Back Dictated Text in SpeakPad

The Playback Selection feature in SpeakPad is useful when you are correcting your dictated text. You can hear your own voice to help determine what you dictated.

Playback is limited to 1,000 words of dictated text (punctuation is included in the word count). If your selection is over 1,000 words or contains typed text, you can use the Read

Selection feature to hear a computer-generated voice read the text aloud.

1. Highlight some dictated text.

2. SAY> PLAY THIS or select the Playback Selection menu item from the Dictation

menu.

3. You now hear your recorded voice played back.

4. Select Stop Playback from the menu to stop playback.

Reading Your Text

Provided your application supports the Select All and Copy to Clipboard functions, you can have ViaVoice read back text aloud from almost any source, including documents and e-mail messages.

1. Open the application.

2. SAY> READ ALL or, highlight the text you want to read and SAY> READ

SELECTION.

The text selected is read using the currently selected system voice.

3. Turn on the microphone and SAY> STOP READING to stop playback at any time.

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Changing Voices

You can select the voice used when reading text.

1. Click the ViaVoice Preferences button on the VoiceCenter drawer.

2. Click the Voices icon.

3. From the Vo ice menu, select a new voice.

4. Press Play to hear a sample of your selection.

5. Click Apply, and close the window.

6. Any text read back from this point uses the voice you just selected.

Using Manage My Vocabulary

The Manage My Vocabulary window allows you to manage your personal vocabulary by deleting or training how you say specific words. When you start Manage My Vocabulary, it shows you all of the words you have added to your personal vocabulary. Words shown in this window were added during dictation, correction, or when creating voice commands.

1. SAY> MANAGE MY VOCABULARY or, click the Manage My Vocabulary

button from the VoiceCenter drawer.

2. Select the word to be re-trained.

3. Click the Tra in button.

The Train Word window appears.

4. Click the Record button and speak the word.

5. Click OK when you have trained the word.

If you want to check the quality of your recording, click the Play button.

Working With Dictation Macros

A dictation macro is a shortcut command, associated with a block of text that you define, for inserting text quickly into your documents. When you say the voice command while dictating, the associated block of text is inserted into your dictation. Use the dictation

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macro feature to save time when inserting closings, address information, web sites, or text. The dictation macro you create is only available in the currently selected vocabulary.

1. SAY > OPEN MACRO EDITOR or, you can click the Macros button from the

VoiceCenter drawer to open this window.

2. The Macro Editor window appears and you can edit existing macros. To learn how to

create your own macros, see "Creating a Dictation Macro" on page 50.

Macro Editor Window Components

The Macro Editor window contains fields and buttons that perform specific functions as described below:

• Macro list - The existing macros are listed.

• Macro Name - The macro name (voice command).

• Description - The pronunciation of the voice command.

• What Appears - The text displayed for the macro.

• Join To - Selects the spacing option for displaying the macro.

• Formatting of Next Word - Selects options for the words that follow the macro.

Creating a Dictation Macro

1. Select the text you want to use for the dictation macro from your SpeakPad

document.The dictation macro you create is only available in the currently selected vocabulary.

2. SAY > OPEN MACRO EDITOR or, you can click the Macros button from the

VoiceCenter drawer to open this window.

If you do not have text available to select, click the New button in the Macro Editor window and type your text in the What Appears field.

3. In the Macro Name field, type a unique name for the new macro. It is a good idea to

use names for your macros that are not common words that you dictate. Otherwise, whenever you dictate that word, the dictation macro appears instead of the word. A good rule is to use compound words like “my-closing” as names for macros.

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4. In the Join to field, select the spacing to display the macro. In the Formatting of

Next Word field, select the settings of the words that follow or precede the macro.

(This step is optional.)

5. Click Save when you are finished. If you need to train a pronunciation for the macro

name, the Trai n Word window appears.

6. Click the Record button and say the command name.

7. Click Done when you are finished. For more information, see "Training a Command"

on page 69.

Sample Dictation Macro

After creating a dictation macro, say the macro name as a voice command, while dictating, to insert it in your document. For example, the following text was used to create a dictation macro and named “my-closing.”

Mr. & Mrs. Example 1234 Happy Lane Anywhere, USA 56789

To insert this macro, say the macro name.

SAY> my-closing

The system will insert the macro text at the current cursor position in the document. If the system still does not recognize your macro names, you should re-train them.

Editing a Dictation Macro

You can use a dictation macro with any application that is supported by ViaVoice. You may need to edit, rename, or delete a macro you have already created.

1. SAY > OPEN MACRO EDITOR or, you can click the Macros button from the

VoiceCenter drawer to open this window.

2. Select the macro you want to edit, rename, or delete from the list.

3. Make your changes.

4. Click Save when you are finished. Click Delete if you are deleting your macro. If you

need to train a pronunciation for the macro name, the Train Wo rd window appears.

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Managing ViaVoice Users

If you plan to dictate in locations that differ greatly in background noise, you should create a different Voice Model for each location. For example, you can create a Home Voice Model and an Office Voice Model. Open the ViaVoice UserSettings window to create another Voice Model.

Adding a Voice Model

1. In the VoiceCenter, click the ViaVoice UserSettings button.

The ViaVoice UserSettings window appears.

2. Click the Add button.

3. The ViaVoice SetupAssistant’s Create Voice Model window appears.

4. Enter the name you want to use for this Voice Model.

5. Click the right arrow to begin Audio Setup, and follow the instructions.

When you have finished, the new Voice Model is active and you can select a Voice Model from the list.

Backing Up a User

If you use more than one computer, you might want to copy your personal speech files from one computer to another. You do this by backing up your user data on one computer and then restoring the data on the other computer. If you plan to back up your user data on diskettes, you should have several formatted diskettes on hand.

1. In the ViaVoice UserSettings window, click the Backup User button.

The Select your backup folder window appears.

2. Select the folder where you want to store the backup files and click Choose.

A window appears informing you that your backup was completed successfully.

3. Click OK to close the window.

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ViaVoice Components Overview

ViaVoice Simply Dictation includes a number of components, that allow you to dictate, navigate, correct and customize the ViaVoice application. The following is a list of these components. They can be accessed from the ViaVoice drawer menu or voice commands.

• VoiceCenter - This is the ViaVoice control center where you can access all of the settings and options. The VoiceCenter functions, such as Preferences and UserSettings are speech-enabled. For more information, see "The VoiceCenter" on page 56.

• SpeakPad - This is the ViaVoice text editor you use for dictation. Your dictated text can be saved or transferred to another application. For more information, see "SpeakPad" on page 60.

• ViaVoice Preferences - Includes the settings used to customize ViaVoice components. For more information, see "ViaVoice Preferences" on page 63.

• CommandCenter - Allows you to switch between the What Can I Say, Correction, and History windows. For more information, see "The CommandCenter" on page 65.

• ViaVoice SetupAssistant - Consists of the Audio Setup, Analyze My Voice, and Analyze My Documents Assistants. For more information, see "ViaVoice SetupAssistant" on page 72.

• UserSettings - Allows you to select Voice Models and personalize User information. For more information, see "ViaVoice UserSettings" on page 74.

• Other components - For more information on the Macro Editor, see "Macro Editor Window Components" on page 50. For more information about Manage My Voc abulary, see "Using Manage My Vocabulary" on page 49. For more information on Information Central, ViaVoice’s help file, see "Accessing Information Central" on page 78.

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The VoiceCenter

It’s worthwhile to get familiar with VoiceCenter, the control center of ViaVoice. After installing ViaVoice, the VoiceCenter is displayed when you run ViaVoice.

VoiceCenter Components

Shown below is the VoiceCenter, from which you can access all of the settings and options with a click of your mouse. All VoiceCenter functions, such as ViaVoice Preferences and UserSettings are speech-enabled.

Action buttons

Microphone OFF

Microphone ON

Dictation mode only

Command mode only

Dictation and Command mode

Drawer

Lime Green The best recording level

Fuchsia You are speaking too loud

Microphone Button

Click to turn ON or OFF.

Speech Mode Buttons

Switches between the three speech modes: Dictation, Command, and Dictation and Command. The default is Dictation and Command mode, but you can change this setting in VoiceCenter panel in ViaVoice Preferences.

Audio Level

Shows the loudness of your voice in lime green, a color-blind-friendly hue. If the Audio Level is displaying the color fuchsia in a normal tone of voice, you are speaking too

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loud. Try adjusting the audio settings or move the microphone away from your mouth. To test or change audio levels, run the Audio Setup Assistant.

Action Buttons

Use these standard Mac OS X buttons to toggle between the Zoomed Out, Zoomed In, and Minimized views of the VoiceCenter.

VoiceCenter Drawer

The VoiceCenter drawer menu allows easy access to most of the ViaVoice options, functions, and information.

Correction

What Can I Say

Macros

Manage My Vocabulary

Information Central

SetupAssistant

Preferences

UserSettings

About ViaVoice

• What Can I Say - Displays a list of available voice commands.

• Correction - Displays the Correction window.

• Preferences - Use to customize functions of ViaVoice.

• Macros - Displays the Macro Editor window so you can create and edit dictation macros.

• Manage My Vocabulary - Displays the Manage My Vocabulary window so you can re-train the pronunciation of words.

• UserSettings - Use to add Voice Models or change other User information.

• Information Central - Displays Information Central, the ViaVoice online help file.

• SetupAssistant - Use to set up your audio, create a user or analyze documents.

• About ViaVoice - Displays the ViaVoice About box.

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Tool Tip Messages

The last voice command ViaVoice recognized is displayed in a one-line text area above the VoiceCenter. As you say voice commands, glance at this area and dictate at a moderate pace.

If you happen to be speaking too quickly, ViaVoice displays caution messages asking you to slow down, or the application might even temporarily disable the microphone.

VoiceCenter - Zoomed In View

Tool Tip Message

VoiceCenter - Zoomed Out View

VoiceCenter Views

If you want to change the look of the VoiceCenter, you can change the view. There are three views available: Zoomed In, Zoomed Out, and Minimized.

The default for the VoiceCenter is the Zoomed Out view. To switch between views, click the corresponding action button. You might want to have the VoiceCenter in Zoomed In view, so that it does not take up as much room on your desktop.

Zoomed In View

The Zoomed In view shows a smaller VoiceCenter with only the Microphone button, Speech Mode button, and Audio Level.

Zoomed Out View

The Zoomed Out view shows a larger VoiceCenter with the Microphone button, Audio Level, Speech Mode button, and the VoiceCenter drawer.

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Minimized View

The Minimized view displays the VoiceCenter as an icon in the Dock as shown below.

VoiceCenter Preferences

From this window, you can change the settings for the startup mode, window and font settings.

1. From the VoiceCenter drawer menu or from the ViaVoice folder, click Preferences.

The ViaVoice Preferences window opens.

2. Click the VoiceCenter icon.

The VoiceCenter Preferences panel appears.

3. Make the desired changes to the following settings.

• Speech Mode - Select the speech mode you prefer at start-up, Command or Dictation and Command.

• Window - Adjust the slider to the desired transparency mode or select the size that you want VoiceCenter at start-up (Zoomed Out, Zoomed In, or Minimized).

• Message Font - Click Set to select the font to be used for any system messages and tool tips. A sample of the font displays on the bottom part of the VoiceCenter

Preferences window.

4. Close the ViaVoice Preferences window.

NOTE

NOTENOTE

Some changes are applied immediately while others are made the next time you start the application.

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SpeakPad

You can access SpeakPad by clicking its icon in the ViaVoice folder. For more information about using SpeakPad, see "Dictating with SpeakPad" on page 17.

SpeakPad Preferences

You can change any SpeakPad settings by following these steps when SpeakPad is open.

1. Click Preferences from the SpeakPad menu.

The SpeakPad Preferences window appears.

2. Make changes as desired and close the Preferences window.

You can customize the following settings on the Document tab.

• Document Saving - Select the checkbox to have your document saved automatically. Enter the desired time interval in the minutes text box. We suggest you select this checkbox to have your documents analyzed every time you save, which updates your vocabulary.

• Select and Correct <text> Commands Search From Cursor - Select the direction to move through the document.

• Default Document Font - Click the Set button to open the Font window. Select the font type and size for any new SpeakPad document.

You can customize the following SpeakPad settings on the Other tab.

• At Startup, Set Speech Mode To - Select the speech mode you prefer at start- up.

• On Transfer - Select settings for transferring documents.

NOTE

NOTENOTE

Some changes are applied immediately while others are made the next time you start the application.

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SpeakPad Menu

The SpeakPad menus contain items that are similar in functionality to other word processors.

Dictation Menu

The following items are available on the Dictation Menu.

• Playback Selection/Stop Playback - This option allows you to play back your dictated text in your own voice. ViaVoice can play back up to 1,000 words (punctuation is included in the word count). The playback feature is useful in many instances, such as when you are correcting text. For more information, see "Playing Back Dictated Text in SpeakPad" on page 48.

• Read Selection/Stop Reading - This option reads any text you have highlighted in a computer-generated voice. You can use this feature to help you proofread your documents. For more information, see "Reading Your Text" on page 48.

• Voice Preferences - This option displays the Voic es window, which allows you to change the computer-generated voice. For more information, see "Voices Preferences" on page 65.

Opening a File

SpeakPad supports opening SimpleText, Rich Text Format, and SpeakPad file formats. You can open previously dictated Mac OS X SpeakPad documents and continue to dictate in the document, but SpeakPad is unable to read files saved from earlier products.

To open a document, follow these steps.

1. Click File.

2. Select Open.

3. Locate and highlight the desired file, then click Open.

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Saving a File

SpeakPad saves the file as a SpeakPad text file with or without the dictation session data. This is the audio you recorded while dictating.

Only save files with dictation information if you plan to correct them later. If you save a file with dictation session information, it can be quite large and take a while to save. It can also take a while to re-open.

To save your dictated text, follow these steps.

1. Click File and select Save or Save As.

2. In the Save field, type a name for the file.

3. If someone needs to review your voice recording at a later time, (for example, you

will be giving the file to someone else to correct) check the Save dictation session information checkbox.

Closing SpeakPad

From the SpeakPad menu, select Quit SpeakPad or SAY> QUIT SPEAKPAD.

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ViaVoice Preferences

To customize ViaVoice, use ViaVoice Preferences. There are many application functions associated with this window.

Changes made in Preferences affect only the current User. Each User must log in using their own password, and then open ViaVoice Preferences to make individual adjustments.

With ViaVoice Preferences, you can:

• Fine-tune ViaVoice speech-recognition sensitivity and performance

• Configure the start-up state of the microphone

• Change the look of the VoiceCenter fonts

• Define the way ViaVoice types dictated numbers

• Set up Text Transfer parameters

Opening ViaVoice Preferences

1. In the VoiceCenter drawer menu, click the Preferences button.

The ViaVoice Preferences window appears.

2. To modify any settings, click any icon to open the desired panel and make your

changes.

3. To go back to ViaVoice Preferences window, click Show All.

NOTE

NOTENOTE

Commands Preferences

The following settings are available from the Commands icon.

• Keys - You can use the keyboard function keys to toggle between speech modes.

Some changes are applied immediately while others are made the next time you start the application.

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• Attention Word - Use this setting to help ViaVoice differentiate between voice commands and dictation. The default Attention Word is “Computer.” If you want to select another word, type that word in this text entry box.

Microphone Preferences

The following settings can be adjusted using the Microphone icon.

• At Startup Set To - Set the startup mode for the microphone button.

• Off Behavior - Select one of these settings.

Turn Off - The microphone button is inactive and ViaVoice does not respond to voice commands. You must click the microphone button to turn it back on.

Go to Sleep - The microphone button is inactive and ViaVoice responds only to the voice command WAKE U P. You can click the microphone button to turn it back on.

• To Activate Speech - Select this checkbox to turn the microphone on or off by pressing a hot key. Choose the function key (F1 - F12) that you want to use as your hot key.

Numbers Preferences

When you dictate numbers, they appear in the default formats shown on this panel.

The following settings can be changed using the Numbers icon.

• Types - Select the desired type by selecting from the Then You Get column. Numbers may appear as either digits or words. Cardinal of 13 is 13 or thirteen and Ordinal of 13 is 13th or thirteenth.

Use the same method above to adjust the preference settings in the Date & Time tab, as well as defining Currency and Measures in the Other tab.

For more information on working with numbers, see "Dictating Numbers" on page 43.

Performance Preferences

The following settings can be adjusted using the Performance icon.

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• Recognition Sensitivity - Adjust the slider until you reach the best settings for your computer, from Best Guess to Exact Match. This setting only affects recognition while saying commands.

• Recognition Performance/Accuracy - Make changes to recognition settings.

Voices Preferences

This page allows you to select the voice that reads your text and hear a sample played. From the Speech, Pitch, and Voice Quality tabs, adjust the sliders until you reach the desired settings. From the Options tab, select the hot key for reading text.

The CommandCenter

The CommandCenter allows you to switch between the What Can I Say, Correction, and History window in a single, reusable window or as separate windows.

Reusable mode

What Can I Say

History

Correction

When any of the three windows are open using single reusable mode, the views can be switched by clicking on the buttons (shown above) located on the top right-hand side of the window.

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The CommandCenter is shown below in the separate window mode and each window appears without the ability to switch between them.

Separate window mode

CommandCenter Preferences

You can switch the modes and change other settings from the Window tab, found in ViaVoice Preferences by clicking on the CmdCenter icon.

The What Can I Say, Correction, and History tabs only allow you to modify

the default Font settings.

1. Click Set and select a new font from the list.

If you’re not sure which new font to select, a sample of the new font and size displays on the window. The following settings are available in the Window tab.

• Transparency - Adjust the slider until you reach the desired transparency level.

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• Components - Choose the method to display the components, as separate windows, or as one reusable window with different views.

NOTE

NOTENOTE

Some changes are applied immediately while others are made the next time you start the application.

The What Can I Say Window

The What Can I Say window displays all voice commands that are currently available. You can expand or collapse any of the folders in the window.

To display the What Can I Say window, SAY> WHAT CAN I SAY. Alternatively, you can select this item from the VoiceCenter drawer menu.

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What Can I Say Window Components

Commands listed by category

Untrained Commands list

•The All view displays every voice command available by category. The list of commands reflects the window that is currently active.

•In the Show Untrained Items view of the What Can I Say window, the voice commands that require a pronunciation and need to be trained are marked with the word (UNTRAINED) after the voice command. Select the voice command and then select the Train This menu item from the View menu. The Train Wo rd window is used to record and train the pronunciations of new or untrained words.

• Tool Ti p - Displays commands that you can say.

Training a Word or Phrase

Use the Trai n Word window to provide ViaVoice with a pronunciation of your words that are not in the ViaVoice vocabulary or its backup dictionary.

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Before recording, you should select Use only new pronunciation (to use only the newest pronunciation) or Use all pronunciations (to use all pronunciations of the word in your personal vocabulary), depending on the word or phrase you want to train.

If the list contains more than one item, record a pronunciation for each one. Follow the procedures to train a word for the appropriate window below.

• What Can I Say window - Highlight the untrained word or command and select Train This from the View menu to display the Trai n Word window.

• Correction window - If you correct a word that does not have a pronunciation, ViaVoice will display the Train Word window.

• Manage My Vocabulary window - If you want to add a new word, click the Train button and type the word in the Written-like field.

Recording a Pronunciation

1. If the word does not sound like it is written, type the word or phrase the way that you

pronounce it in the Sounds-like spelling field. Remember to place a hyphen between the words and letters. For example, if you pronounce the word NCAA as NC double A, enter N-C-doubleA. If you pronounce NCAA as NCAA, enter N-C-A-A.

2. Click the Record (circle) button.

3. Click the Stop (square) button or let the recorder stop automatically when you finish

speaking.

4. A check mark appears next to the word or phrase after you record it.

5. If you want to check the quality of your recording, click the Play (triangle) button.

6. Click Done when you have trained the selected voice command.

If you use ViaVoice in locations that have significantly different background noise (for example, a quiet room at home and a noisy office at work), create a Voice Model in each location and then use the appropriate Voice Model.

For more information, see "Managing ViaVoice Users" on page 52.

Training a Command

1. Select the Show Untrained Items view in the What Can I Say window.

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2. Highlight the untrained word or command and select Train This from the View menu

to display the Train Word window.

3. In the Train Word window, click the Record (circle) button and say the selected

voice command.

4. Click the Stop (square) button or let the recorder stop automatically when you finish

speaking.

5. If you want to check the quality of your recording, click the Play (triangle) button.

6. Click DONE when you have trained the selected voice command.

The Correction Window

Even after repeated usage of ViaVoice, some words you dictate might still be misrecognized. To display the Correction window, SAY> SHOW CORRECTION

WINDOW. For more information on using this window, see "Correcting Text in

SpeakPad" on page 38.

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Correction Window Components

The Correction window contains fields and buttons that perform specific functions as described below.

• Alternate Words - Displays a list of alternate choices for the selected text.

• Options - Displays a menu with format and other settings for the selected word or phrase.

• Add Word Or Phrase - Opens the Train Word window and corrects individual words or words as a phrase. It is recommended that you use this setting only to add words most frequently used.

• Turn Autoplay On/Turn Autoplay Off - Allows automatic playback of your voice.

• Capitalize This - Capitalizes the selected text.

• Lowercase This - Lowercases the selected text.

• Uppercase This - Uppercases the selected text.

• Numeric - Changes numeric text to digits.

• Spell Out - Changes digits or abbreviations to words.

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The History Window

This window displays all voice commands that were used in the current session. In addition, the commands and messages generated by the speech engine will also be shown in this area. The commands and system messages are displayed in alphabetical order.

To display this window, SAY> OPEN HISTORY WINDOW.

ViaVoice SetupAssistant

Reusable single window mode buttons

ViaVoice users must create their own Voice Model for each User of the application. The speech-recognition engine needs to understand the natural differences between speakers and in turn be able to offer greater recognition power. Additionally, each User can create and store several Voice Models to accommodate various speaking environments, such as noise levels or locations.

The components of the ViaVoice SetupAssistant include:

•User Setup

• Audio Setup

•Analyze My Voice

• Analyze My Documents

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Starting the ViaVoice SetupAssistant

The first time you use ViaVoice, the ViaVoice SetupAssistant automatically runs through each separate procedure, guiding you until you create your first Voice Model.

Click to start the ViaVoice SetupAssistant.

You can also run any of the other assistants individually at any time, such as when you need help with any audio or to learn proper microphone positioning.

1. Open the SetupAssistant from the ViaVoice drawer or click the ViaVoice

SetupAssistant icon in the ViaVoice folder.

2. The Welcome to ViaVoice SetupAssistant window appears.

3. Select the Assistant function you want to use by clicking the respective button.

For more detailed information, see "Using the ViaVoice SetupAssistant" on page 33.

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ViaVoice UserSettings

In the ViaVoice UserSettings window you can define global settings such as dictation topics, select Voice Models, and backup or restore User speech files.

User Name

Voice Model Name

Vocabulary and Topics Selection

1. In the VoiceCenter drawer menu, click the UserSettings button.

The ViaVoice UserSettings window appears.

2. You can customize the following settings on the ViaVoice UserSettings window:

• User Name - Select a User.

• Backup User - Click this button to backup the User speech files. If you have a backed up user and then uninstall ViaVoice for Mac OS X, you can import that same backed up user folder if you decide to re-install ViaVoice for Mac OS X, again. After you install ViaVoice, drag and drop your backed up user folder onto the SetupAssistant icon and follow the on-screen instructions to import the user.

• Restore User - Click this button to restore the User speech files that you have previously backed up.

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ViaVoice Components

• Voi ce M o d e l - If you have previously created additional Voice Models, the new names will show on this drop-down menu. Select the desired Voice Model from the menu. The following options are available.

• Add - Click this button to add a new Voice Model.

• Modify - Click this button to record additional story segments.

• Delete - Click this button to remove the selected Voice Model from your computer. A prompt appears to confirm that you want to delete the selected Voice Model. Then, ViaVoice enables the next available Voice Model for the same User. (You cannot delete a Voice Model for a User who has only one Model).

• Rename - Click this button to change the Voice Model's description.

NOTE

NOTENOTE

Some changes are applied immediately while others are made the next time you start the application.

Topics and Vocabularies

ViaVoice offers specialized Top ic s, which are mini-vocabularies containing words specific to a given field, such as computers. You can also add specialized Vocabularies, offering Legal or Medical terminology. These vocabularies are useful when dictating words not normally encountered in everyday speech.

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76 ViaVoice UserSettings

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Getting Help

Troubleshooting Guide

Problem Possible Solution

ViaVoice will not install. Are you running Mac OS X? If not, you must upgrade

before proceeding. You must install this application on the OS boot volume and have Administrator privileges.

I cannot use ViaVoice. You must complete the Audio Setup and SetupAssistant

functions to create a User and Voice Model prior to using ViaVoice.

My voice is not being recognized well.

ViaVoice recognizes voice commands as text.

ViaVoice is having a problem recognizing some words.

The system misrecognizes macro names.

Are you using the correct microphone? Only USB digital microphones are supported. ViaVoice does not support Analog microphones. Run the SetupAssistant again to ensure your audio is working correctly and possible read an additional story.

Check that speech mode you are using on the VoiceCenter supports commands. Use an Attention Word. In Commands Preferences, select the Require Attention Word checkbox, and use the default word “Computer” (or another word of your choice) before speaking voice commands.

Be sure to correct your misrecognized words while dictating. The more you train ViaVoice to understand your voice, the better your recognition. Also, you can retrain the pronunciation for voice commands and macros.

Re-train the pronunciation for the macro name using the Macro Editor or the Train Word window.

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Getting Help

Getting HelpGetting Help

Getting Help

Getting HelpGetting Help

Using the Help Features

Accessing Information Central

To view Information Central, the ViaVoice online help, SAY> INFORMATION

CENTRAL or select the Help menu item from SpeakPad.

Type your question here in any help window and click Ask.

You can also click the Information Central button in the VoiceCenter drawer menu or click the Question mark (?) button and select ViaVoice Help from the HelpCenter window, where applications that contain a help file are listed, as shown below.

Viewing PDFs

The User’s Guide and Command Reference Card are also available in PDF format for easy online viewing and can be found in the ViaVoice/Utilities/Documentation folder. The ReadMe file is also located in this folder.

78 Using the Help Features

Click this button in any help window to open the Help Center.

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Getting Help

Getting HelpGetting Help

Getting Help

Getting HelpGetting Help

Uninstalling ViaVoice

There may be an occasion when you need to remove ViaVoice for Mac OS X from your hard drive.

1. If you plan on re-installing ViaVoice for Mac OS X again, we recommend that you

backup your User speech files. After you install ViaVoice, drag and drop your backed up user folder onto the SetupAssistant icon and follow the on-screen instructions to import the user. For more information, see "ViaVoice UserSettings" on page 74.

2. From the ViaVoice application CD, double-click the Un-installer icon and follow the

on-screen instructions. See the ReadMe for additional uninstall information. The Un-installer program removes the ViaVoice application from your computer, but not your User data, in case you decide to re-install at a later date.

You must uninstall ALL Users with the ViaVoice uninstaller. If you have multiple Users on your computer, each

CAUTION

CAUTIONCAUTION

user must login and run the un-installer until all but one user is left on the system. Then, run the un-installer and it removes the ViaVoice application.

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Getting Help

Getting HelpGetting Help

Getting Help

Getting HelpGetting Help

Obtaining Technical Support

A solution to your problem might already exist!

Before you contact technical support, check the Frequently Asked Questions database and the Tested Systems list.

The Internet address is: http://www.ibm.com/viavoice

Click the Support link in the left panel on the web page. Then, select your speech product.

Information Required Before You Contact Technical Support

Before calling or e-mailing a message to technical support, you must have the following information readily available:

• Your name and Technical Support ID (see the label on the back cover of this book).

• Information about your computer: processor type and speed, amount of RAM installed, available free hard-disk space, amount of cache (use the Apple System Profiler), and make and model of your sound card.

• Product name and release number. This information is located in the About box, and the ReadMe file.

• Any other applications you use in conjunction with ViaVoice.

• A record of specific error messages or codes that were displayed.

• A description of what you were doing when the error occurred. Try to re-create the error before contacting the Technical Support Center.

80 Obtaining Technical Support

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Getting Help

Getting HelpGetting Help

Getting Help

Getting HelpGetting Help

E-mail Support

If you need help on a non-emergency basis, you can take advantage of this service. Be prepared to wait for a response; there may be a queue of e-mail ahead of you.

For questions about or support for the US English version of ViaVoice, send

your e-mail to:

vvmacus@uk.ibm.com

Be sure to include in your e-mail all of the information shown in "Information Required Before You Contact Technical Support" on page 80. E-mail without this information might not receive a response.

Telephone Support

When you call, you are automatically transferred to the ViaVoice International Support Center, but you are charged only for the call to the actual number you dialed.

USA and Canada

Monday through Friday 9AM - 5PM Central Time

USA (919)517-0222 Canada (416)383-7607

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Getting Help

Getting HelpGetting Help

Getting Help

Getting HelpGetting Help

Microphone Support

Refer to the warranty information that came with the microphone you purchased.

Any information concerning the microphone functionality or claims related to the product should be addressed to the manufacturer. Refer to the support information provided with your product or contact your place of purchase.

82 Obtaining Technical Support

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Appendix

Notices

This information was developed for products and services offered in the United States. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 USA

For license inquires regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation Licensing 2-31 Roppongi 3-chome, Minato-ku Tokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NONINFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

Page 86

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:

IBM Corporation Department TL3 3039 Cornwallis Road Research Triangle Park, NC 27709-2195 USA

Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.

The licensed program described in this information and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, or any equivalent agreement between us.

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.

If you are viewing this information softcopy, the photographs and color illustrations may not appear.

84 Notices

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Trademarks

IBM and ViaVoice are trademarks of International Business Machines Corporation in the United States or other countries or both. Apple, AppleScript, Mac, and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Other company, product, and service names may be trademarks or service marks of others.

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Notes

86 Notes

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Index

action buttons 57 active window 29 adjusting audio levels 34 administrator password 7 Analyze My Documents Assistant 13

about 35 adding words 35 analyze SpeakPad documents 37 choosing words 36 record pronunciation 36

Analyze My Voice Assistant 12

about 34 audible alert 34 pausing 35

underlined blue word 34 assistants 12, 13 attention word

activating 45 audio level 56 audio level indicator 15 audio setup 34 Audio Setup Assistant 12, 34

beep tone 29 blue text 3 bold text 3 boot volume 5, 8

capitalization 22 changing voices 49 command mode 16, 45

attention word 45 command reference card pdf 28, 78 CommandCenter 65

preferences 66 conventions 3 correction 23

commands 25

Correction window 24, 38

hands-free correction 38

playback text 25

tips 29 Correction window 70

available commands 39

components 71 delayed correction 38 displaying Correction window 24

creating macros 50

destination volume 8 dictation

active window 29 audio setup 34 beep tone 29 commands list 26 correcting 23 correction commands 25 Correction window 24 dictation mode 16 different environments 34 DSR 17 editing and formatting 41 editing macros 51 example 18 formatting text 22 help 78 macro sample 51 macros 49, 50 navigation commands 45 number mode 44 numbers 43 numbers formatting 44 other applications 37, 40 playback dictation 48 playback text 25 punctuation 41 quit ViaVoice 27 read text 26 reading e-mail 47 reading text 48 SpeakPad 17, 37, 60 SpeakPad menus 61 speech modes 56 spell mode 43 tips 29

voice selection 26 Dictation menu 61 dictation stream redirection 17, 40 DSR

reading text 48

using 40

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edit macros 49 e-mail support 81

focus 29 formatting text 22

capitalization 22 punctuation 22

getting started 15

closing ViaVoice 30 dictation tips 29 first time dictation 18 help files 28 pdf files 28 registering ViaVoice 10 technical support 80 troubleshooting 77 users and voice models 20

hands-free correction 38 help files 28, 78 History window 72

information central 28, 78 installation 1

analyze documents 13 assistants 12 boot volume 8 destination volume 8 first time dictation 18 help 78 Mac users 1 microphone 12 password 7 problems 9 quick setup guide 4 troubleshooting 77 uninstalling 79 voice model 11

introduction 1

list of voice commands 47

Mac

about ViaVoice 5 administrator password 5, 7 applications folder 15 help 78 multiusers 5, 33 quit ViaVoice 27 system requirements 1 troubleshooting 77 uninstalling ViaVoice 79 user name 7 ViaVoice installation 9

Macro Editor 49

components 50 creating 50 editing 51

sample 51 Manage My Vocabulary 49 microphone 12, 34

button 56

colors 56

positioning 29, 34

state 15

support 82 minimized view 58 misrecognized words 23 multiusers

user and voice model 33

navigation

active window 29

attention word 45

beep tone 29

commands list 26

help 78

quit ViaVoice 27

reading e-mail 47

voice commands 45 number formatting 44 number mode 44 numbers 43

opening files 61 OS boot volume 5, 8

password 7 pdf files 28, 78

88 Index

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personal vocabulary 49 playback dictation 48 playback text 25 preferences 59, 63, 66 punctuation 22, 41

quick setup guide 4 quitting ViaVoice 27

reading e-mail 47 reading text 26, 48 reading web pages 47 recording a pronunciation 69 registering ViaVoice 10

SetupAssistant 11, 12

anaylze your voice 34 audio setup 34

document analysis 35 software license 7 SpeakPad 60

analyze when saving documents 37, 38

Dictation menu 61

first time dictation 18

menus 61

opening files 61

playback dictation 48

quitting 27

reading text 48

starting 17 speech mode 56

command 45 spell mode 43 spelling methods 43 spelling words 43 starting ViaVoice 15 support 80, 81, 82 support number 80 system requirements 1

technical ID number 80 technical support 80 telephone numbers 81 text editing 41 text formatting 22, 41 tips 29 tool tips 58 topics 75

training commands 69 training ViaVoice 11 troubleshooting 77

uninstalling 79 user’s guide

blue text 3 bold text 3 contents 2 conventions 3 pdf 28, 78 tips/notes/cautions 3

users 33, 34

analyze my voice 34 audio setup 34 backing up 52 naming 7 set UK language 5

UserSettings 74

version OS 9 6 ViaVoice

about 5 action buttons 57 active window 29 add voice models 52 adding new words 35 administrator password 5, 7 analyze documents 13, 35 analyze my voice 34 anaylze speech data 37 assistants 12 audio setup 34 backup users 52 beep tone 29 CommandCenter 65 correction 23 correction commands 25 Correction window 24, 70 create macros 50 destination volume 8 dictating numbers 43 Dictation menu 61 editing macros 51 experienced Mac users 1 folder 15 getting started 15 help files 28, 78 History window 72 icons 15 installation problems 9 introduction 1

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license 7 Macro Editor 49 Manage My Vocabulary 49 microphone 12 microphone support 82 multiusers 5 navigation 45 navigation commands 45 new Mac users 1 number formatting 44 number mode 44 OS boot volume 5, 8 other applications 37, 40 pdf files 28, 78 playback dictation 48 playback text 25 preferences 59, 63, 66 processing 13 punctuation 41 quitting 27 reading e-mail 47 reading text 26, 48 recording a pronunciation 69 register 10 sample macro 51 setup 11 SpeakPad 17, 37, 60 spell mode 43 story 11, 13 system requirements 1 technical ID number 80 technical support 80 telephone support 81 text editing 41 text formatting 41 tips 29 tool tips 58 topics 75 training commands 69 troubleshooting 77 uninstalling 79 user name 7 users 33, 52 UserSettings 74 views 57, 58 vocabularies 13, 75 voice model 33, 52 Voice preference 49 voice selection 26 VoiceCenter 56 web site 80 web support 81 What Can I Say window 26, 47

ViaVoice Preferences

microphone 64

number formatting 44 starting 63

Voices 49 ViaVoice SetupAssistant 72, 73 vocabularies 49, 75

adding words 35 voice commands

attention word 45

listing 47

What Can I Say window 47 voice model 11, 33, 34

creating 33

recording your speech 35

sharing 33 voice selection 26 VoiceCenter 15, 56

audio level 56

buttons 56

components 15, 56

default speech mode 16

drawer 15, 56

drawer menu 57

microphone 56

modes 15

preferences 59

speech modes 56

starting 15, 16

tool tips 58

views 57, 58 voices 26, 49

web site 80 web support 81 What Can I Say window 47

CommandCenter 67

components 68

dictation 26

displaying 26

navigation 26

training a word or phrase 22

views 26 word processor 17 working with numbers 25

zoomed in view 58 zoomed out view 58

90 Index