IBM TotalStorage FAStT600 Installation And User Manual

IBM TotalStorage FAStT600 Fibre Channel Storage Server
Installation an d User’ s Guid e
GC26-7531-03

IBM TotalStorage FAStT600 Fibre Channel Storage Server
Installation an d User’ s Guid e
GC26-7531-03

Note: Before using this information and the product it supports, be sure to read the safety information in “Safety” on page iii and
general information in “Notices” on page 103.
Fourth Edition (April 2004)
This edition replaces GC26-7531-02.
©
Copyright International Business Machines Corporation 2004. All rights reserved.
US
Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Safety
Before installing this product, read the Safety information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©
Copyright IBM Corp. 2004
iii
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
The following Caution notices are printed in English throughout this document. For translations of these notices, refer to IBM Safety Information.
Statement 3
CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:
v Do
not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v
Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
Class 1 laser statement
Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1
IEC 825-1:1993 CENELEC EN 60 825
`
Statement 4
18 kg (37 lbs)
32 kg (70.5 lbs)
55 kg (121.2 lbs)
CAUTION: Use safe practices when lifting.
iv
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Statement 5
CAUTION: The power control button on the device and the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
1
2
Statement 8:
CAUTION: Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact
a
service technician.
Safety
v
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IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
About this document . . . . . . . . . . . . . . . . . . . . . .xv
Who should read this document . . . . . . . . . . . . . . . . . . .xv
How this document is organized . . . . . . . . . . . . . . . . . .xv
FAStT installation process overview . . . . . . . . . . . . . . . . .xv
FAStT documentation . . . . . . . . . . . . . . . . . . . . . . xvi
FAStT600 Fibre Channel Storage Server library . . . . . . . . . . . xvii
FAStT Storage Manager Version 8.4 library . . . . . . . . . . . . . xvii
FAStT-related documents . . . . . . . . . . . . . . . . . . . . xix
Notices used in this document . . . . . . . . . . . . . . . . . . . xix
Figures used in this document . . . . . . . . . . . . . . . . . . . xix
Getting information, help, and service . . . . . . . . . . . . . . . .xx
Before you call . . . . . . . . . . . . . . . . . . . . . . . .xx
Using the documentation . . . . . . . . . . . . . . . . . . . .xx
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . .xx
Software service and support . . . . . . . . . . . . . . . . . . xxi
Hardware service and support . . . . . . . . . . . . . . . . . . xxi
Fire suppression systems . . . . . . . . . . . . . . . . . . . . xxi
How to send your comments . . . . . . . . . . . . . . . . . . . xxii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
FAStT600 Model 6LU/6LX . . . . . . . . . . . . . . . . . . . . .1
FAStT600 Model 60U/60X . . . . . . . . . . . . . . . . . . . . .2
FAStT600 Turbo Model 60U/60X . . . . . . . . . . . . . . . . . . .2
FAStT EXP drive expansion units . . . . . . . . . . . . . . . . . .2
Features at a glance . . . . . . . . . . . . . . . . . . . . . . .3
Clustering support . . . . . . . . . . . . . . . . . . . . . . . .4
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . .5
Best practices guidelines . . . . . . . . . . . . . . . . . . . . . .6
Storage server components . . . . . . . . . . . . . . . . . . . . .6
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .7
Back view . . . . . . . . . . . . . . . . . . . . . . . . . .8
Interface ports and switches . . . . . . . . . . . . . . . . . . . .9
Operating specifications . . . . . . . . . . . . . . . . . . . . .12
Heat output, airflow, and cooling . . . . . . . . . . . . . . . . .12
Chapter 2. Installing and configuring the storage server . . . . . . . .15
Getting started . . . . . . . . . . . . . . . . . . . . . . . . .15
Rack mounting template and instructions . . . . . . . . . . . . . . .15
Installing the storage server in a rack . . . . . . . . . . . . . . . .18
Setting server ID settings . . . . . . . . . . . . . . . . . . . . .22
Configuring the storage subsystem . . . . . . . . . . . . . . . . .23
Storage subsystem management methods . . . . . . . . . . . . . .23
Fibre Channel connections . . . . . . . . . . . . . . . . . . .25
Fibre Channel loop configurations . . . . . . . . . . . . . . . . .26
Redundant host and drive loops . . . . . . . . . . . . . . . .26
Installing the storage subsystem configuration . . . . . . . . . . .32
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Chapter 3. Cabling the storage server . . . . . . . . . . . . . . .33
Working with SFPs and fiber-optic cables . . . . . . . . . . . . . . .33
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . .33
Installing SFP modules . . . . . . . . . . . . . . . . . . . . .34
Removing SFP modules . . . . . . . . . . . . . . . . . . . .36
Installing fiber-optic cables . . . . . . . . . . . . . . . . . . .36
Connecting hosts to the RAID controllers . . . . . . . . . . . . . . .37
Steps for connecting hosts to a FAStT600 dual-controller storage server
(Model 60U/60X) . . . . . . . . . . . . . . . . . . . . . .38
Steps for connecting hosts to a FAStT600 single-controller storage server
(Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . .38
Connecting secondary interface cables . . . . . . . . . . . . . . . .39
FAStT600 single-controller storage server (Model 6LU/6LX) . . . . . . .39
FAStT600 dual-controller storage server (Model 60U/60X) . . . . . . . .39
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . .40
Installing the storage-management software . . . . . . . . . . . . . .41
Connecting additional expansion units . . . . . . . . . . . . . . . .41
Chapter 4. Operating the storage server . . . . . . . . . . . . . . .45
Turning the storage server on and off . . . . . . . . . . . . . . . .45
Turning on the storage server . . . . . . . . . . . . . . . . . .46
Turning off the storage server . . . . . . . . . . . . . . . . . .47
Restoring power after an unexpected shutdown . . . . . . . . . . . . .48
Performing an emergency shutdown . . . . . . . . . . . . . . . .49
Restoring power after an emergency shutdown . . . . . . . . . . . .49
Restoring power after an over-temperature shutdown . . . . . . . . . .49
Monitoring status through software . . . . . . . . . . . . . . . . .50
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . .50
Cache memory and RAID controller battery . . . . . . . . . . . . . .54
Cache memory . . . . . . . . . . . . . . . . . . . . . . . .54
RAID controller cache battery . . . . . . . . . . . . . . . . . .55
Chapter 5. Installing and replacing components . . . . . . . . . . .57
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .57
Upgrading your RAID controllers . . . . . . . . . . . . . . . . . .57
Upgrading FAStT600 Model 6LU/6LX to Model 60U/60X . . . . . . . .57
Steps for upgrading from FAStT600 Model 6LU/6LX to Model 60U/60X
58
Upgrading the FAStT600 Model 60U/60X from standard to Turbo option . . .61
Steps for hot-swap RAID controller upgrade . . . . . . . . . . . .61
Steps for cold-swap RAID controller upgrade . . . . . . . . . . . .67
Working with hot-swap drives . . . . . . . . . . . . . . . . . . .72
Installing hot-swap drives . . . . . . . . . . . . . . . . . . . .73
Replacing hot-swap drives . . . . . . . . . . . . . . . . . . . .75
Upgrading drives . . . . . . . . . . . . . . . . . . . . . . . .76
Adding larger-capacity drives . . . . . . . . . . . . . . . . . . .76
Replacing all drives at the same time . . . . . . . . . . . . . . .77
Replacing the drives one at a time . . . . . . . . . . . . . . . . .79
Working with hot-swap cooling fans . . . . . . . . . . . . . . . . .81
Working with hot-swap power supplies (dual-controller models only) . . . . .82
Removing a hot-swap power supply . . . . . . . . . . . . . . . .83
Installing a hot-swap power supply . . . . . . . . . . . . . . . .84
Working with hot-swap RAID controllers (dual-controller models only) . . . . .86
Replacing a RAID controller . . . . . . . . . . . . . . . . . . .87
Replacing the battery in the RAID controller . . . . . . . . . . . . . .92
Installing SFPs and fiber-optic cables . . . . . . . . . . . . . . . .95
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Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . .97
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .98
Appendix. Records . . . . . . . . . . . . . . . . . . . . . . 101
Identification numbers . . . . . . . . . . . . . . . . . . . . . . 101
Installed-device records . . . . . . . . . . . . . . . . . . . . . 101
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 104
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 104
Federal Communications Commission (FCC) statement . . . . . . . . 104
Chinese class A compliance statement . . . . . . . . . . . . . . . 105
Industry Canada Class A emission compliance statement . . . . . . . . 105
Australia and New Zealand Class A statement . . . . . . . . . . . . 105
United Kingdom telecommunications safety requirement . . . . . . . . 105
European Union EMC Directive conformance statement . . . . . . . . 105
Taiwan electrical emission statement . . . . . . . . . . . . . . . 106
Japanese Voluntary Control Council for Interference (VCCI) statement
106
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 106
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Proof of Entitlement . . . . . . . . . . . . . . . . . . . . . . 123
Contents
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IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Figures
1.
Installation process flow by current publications . . . . . . . . . . . . . . . . . . . xvi
2.
Front controls and components . . . . . . . . . . . . . . . . . . . . . . . . . .7
3.
Back view of FAStT600 storage server (Model 60U/60X) . . . . . . . . . . . . . . . .8
4.
Back view of FAStT600 storage server (Model 6LU/6LX) . . . . . . . . . . . . . . . .9
5.
Model 60U/60X: Interface ports and switches . . . . . . . . . . . . . . . . . . . .10
6.
Model 6LU/6LX: Interface ports and switches . . . . . . . . . . . . . . . . . . . .10
7.
Example of Cold Aisle/Hot Aisle Rack Configuration . . . . . . . . . . . . . . . . . .13
8.
Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .16
9.
Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .17
10. RAID controller removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
11. Hot-swap fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
12. Power supply removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
13. Hard disk drive removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
14. Rack nut installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
15. Rail extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
16. Rail adjustment screws . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
17. Server installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
18. Setting the Server ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
19. Host-agent managed storage subsystems . . . . . . . . . . . . . . . . . . . . .24
20. Direct-managed storage subsystems . . . . . . . . . . . . . . . . . . . . . . .25
21. Redundant host and drive Fibre Channel loop configurations (Model 60U/60X) . . . . . . . .27
22. Example of a single-SAN fabric zone configuration (Model 60U/60X) . . . . . . . . . . . .28
23. Example of a dual-SAN fabric zone configuration (Model 60U/60X) . . . . . . . . . . . .28
24. Example of a two-cluster configuration (Model 60U/60X) . . . . . . . . . . . . . . . .29
25. Example of a single server configuration with one adapter (Model 6LU/6LX) . . . . . . . . .29
26. Example of a single server configuration with two adapters (Model 6LU/6LX) . . . . . . . . .30
27. Example of a dual-server configuration with one adapter on each server (Model 6LU/6LX) . . . .30
28. Example of a dual-server, single-SAN fabric zone configuration with one adapter on each server
(Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
29. Example of a dual-server, dual-SAN fabric zone configuration with two adapters per server (Model
6LU/6LX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
30. SFP Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
31. Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . .35
32. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .36
33. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .36
34. Removing caps from fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . .37
35. Connecting cables to the installed SFP . . . . . . . . . . . . . . . . . . . . . . .37
36. Location of host cables (Model 60U/60X) . . . . . . . . . . . . . . . . . . . . . .38
37. Location of host cables (Model 6LU/6LX) . . . . . . . . . . . . . . . . . . . . . .39
38. Ethernet and serial port locations . . . . . . . . . . . . . . . . . . . . . . . . .39
39. Power cord locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
40. Redundant ac power connections to controllers and drive expansion units . . . . . . . . . .41
41. Adding an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
42. Adding a second expansion unit . . . . . . . . . . . . . . . . . . . . . . . . .44
43. Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .51
44. RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
45. Fan and power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .54
46. Cache active LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
47. Battery LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
48. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . .62
49. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .64
50. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .64
51. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .65
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52. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .65
53. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . .68
54. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .69
55. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .70
56. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .70
57. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .71
58. Location of hot-swap drives . . . . . . . . . . . . . . . . . . . . . . . . . . .72
59. Releasing the drive latch . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
60. Drive latch on a hot-swap drive . . . . . . . . . . . . . . . . . . . . . . . . .76
61. Fan locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
62. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
63. Power supply controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
64. Lever for power supply removal . . . . . . . . . . . . . . . . . . . . . . . . .84
65. Installing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . .85
66. Connecting the power cord to the AC power connector . . . . . . . . . . . . . . . . .86
67. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . .87
68. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .88
69. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .88
70. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .89
71. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .89
72. Controller battery-access panel screws . . . . . . . . . . . . . . . . . . . . . . .90
73. Removing the controller battery . . . . . . . . . . . . . . . . . . . . . . . . .90
74. Installing a new RAID controller . . . . . . . . . . . . . . . . . . . . . . . . .95
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Tables
1.
TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks . . . . . xvii
2.
TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks . . . . . . . . . . . xvii
3.
TotalStorage FAStT related document titles by user tasks . . . . . . . . . . . . . . . . xix
4.
Additional EXP700 storage features available for the FAStT600 storage server . . . . . . . .3
5.
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
6.
FAStT600 storage server operating specifications . . . . . . . . . . . . . . . . . . .12
7.
Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .51
8.
RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
9.
Fan LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
10. Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
11. Storage server troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .98
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xiv
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
About this document
This guide provides instructions on how to install and configure the IBM
®
TotalStorage
®
FAStT600 Fibre Channel Storage Server.
Who should read this document
This document is intended for system operators and service technicians who have extensive knowledge of Fibre Channel and network technology.
How this document is organized
Chapter 1, “Introduction,” on page 1 describes the storage server. This chapter includes an overview of the storage server features and components.
Chapter 2, “Installing and configuring the storage server,” on page 15 contains information about installing the storage subsystem configuration and gives Fibre Channel loop configuration examples.
Chapter 3, “Cabling the storage server,” on page 33 contains information about cabling the storage server to other devices.
Chapter 4, “Operating the storage server,” on page 45 describes the tasks that are required to operate the storage server, including the proper sequences for powering the storage subsystem on and off.
Chapter 5, “Installing and replacing components,” on page 57 contains step-by-step instructions for installing and removing the storage server components.
Chapter 6, “Solving problems,” on page 97 contains storage server problem symptoms and possible solutions.
“Records,” on page 101 provides a form on which you can record and update important information about the storage server, including serial number and device records. When you add components to the storage server, be sure to update the information in this appendix.
FAStT installation process overview
The following flow chart gives an overview of the FAStT hardware and the FAStT Storage Manager software installation process. Lined arrows in the flow chart indicate consecutive steps in the hardware and software installation process. Labeled arrows indicate which current documents provide detailed information about
©
Copyright IBM Corp. 2004
xv
those steps.
Set Link Speed
(1 Gb only)
Install Process
Out-of-Band
In-Band
*
FC Planning and
Integration: User's Guide
and Svc Info
FAStT SM V. 7.10
Concepts Guide
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Network
Hardware; Prepare
Network Connection
FAStT and HBA Install
and User's Guides
FAStT Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
Make FC Connections
FAStT Storage Server
Installation Guides
Fibre Channel
Hardware Maintenance
and Problem
Determination Guide
Connect Power and
Start Server
Verify Server
operation w/ LEDs
FAStT Storage
Manager Installation
and Support
OS Guides
FAStT Remote Mirror
Option Installation
and User's Guide
Prepare for
Installation of
SM Software
Install and Verify SM SW
on Host and Workstation
Configure Storage
Subsystems on Host
Complete SM SW
Installation
Documentation
* For pSeries Server and 6227 or 6228 HBA use only
Configure Storage
Hardware
Plan Installation
Install Storage
Expansion Unit(s)
FAStT Storage Svr
Installation Guide
FAStT RAID Controller
Enclosure Unit Install
and User's Guide
FAStT Storage Exp Units Install and User's Guides
Online Help
Determine
Management
Method
FAStT documentation
The following tables present an overview of the FAStT Storage Manager and the FAStT600 Fibre Channel Storage Server product libraries, as well as other related documents. Each table lists documents that are included in the libraries and what common tasks they address. Click on active links in the tables to access those documents currently available on the Internet. You can access documentation for the other FAStT products at the following Web site:
www-1.ibm.com/servers/storage/support/fastt/index.html
Figure 1. Installation process flow by current publications
xvi
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT600 Fibre Channel Storage Server library
Table 1 associates each document in the FAStT600 Fibre Channel Storage Server library with its related common user tasks.
Table 1. TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks
Title
User Tasks
Planning Hardware
Installation
Software Installation
Configuration Operation and
Administration
Diagnosis and Maintenance
IBM TotalStorage FAStT600 Fibre Channel Storage Server Installation and User’s Guide, GC26-7531
U U U
IBM TotalStorage FAStT Fibre Channel Hardware Maintenance Manual and Problem Determination Guide, GC26-7528
U
IBM TotalStorage FAStT FC2-133 Dual Port Host Bus Adapter Installation and User’s Guide, GC26-7532
U U
IBM TotalStorage FAStT600 Rack Mounting Instructions, 24P8125
U U
IBM TotalStorage FAStT600 Cabling Instructions, 24P8952
U U
FAStT Storage Manager Version 8.4 library
Table 2 associates each document in the FAStT Storage Manager library with its related common user tasks.
Table 2. TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks
Title
User Tasks
Planning Hardware
Installation
Software Installation
Configuration Operation and
Administration
Diagnosis and Maintenance
IBM TotalStorage FAStT600 Turbo Option and Storage Manager 8.4 Library Guide and Common Index, GC26-nnnn
U U U U U U
About this document
xvii
Table 2. TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks (continued)
Title
User Tasks
Planning Hardware
Installation
Software Installation
Configuration Operation and
Administration
Diagnosis and Maintenance
IBM TotalStorage FAStT Storage Manager 8.4 Installation and Support Guide for Intel-based Operating System Environments, GC26-7589
U U U
IBM TotalStorage FAStT Storage Manager 8.4 Installation and Support Guide for AIX®, UNIX, and Solaris, GC26-7593
U U U
IBM TotalStorage FAStT Storage Manager Copy Services User’s Guide, GC26-7561
U U U U
IBM FAStT Storage Manager Script Commands (see product CD)
U
IBM TotalStorage FAStT Storage Manager Concepts Guide, GC26-7560
U U U U U U
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IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
FAStT-related documents
Table 3 associates each of the following documents related to FAStT operations with its related common user tasks.
Table 3. TotalStorage FAStT related document titles by user tasks
Title
User Tasks
Planning Hardware
Installation
Software Installation
Configuration Operation and
Administration
Diagnosis and Maintenance
IBM Safety Information, P48P9741
U
IBM Netfinity
®
Fibre Channel Cabling Instructions, 19K0906
U
IBM Fibre Channel SAN Configuration Setup Guide, 25P2509
U U U U
Notices used in this document
This document contains the following notices designed to highlight key information:
v
Note: These notices provide important tips, guidance, or advice.
v
Important: These notices provide information that might help you avoid
inconvenient or problem situations.
v
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which damage could occur.
v
Caution: These statements indicate situations that can be potentially hazardous
to
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.
Figures used in this document
The figures used in this document are for illustrative purposes only. In some cases, the actual device might look different from the figure.
Note: This applies particularly in cases where the FAStT600 single-controller
storage server (model 6LU/6LX) differs from the FAStT600 dual-controller storage server (model 60U/60X).
About this document
xix
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Getting information, help, and service
If
you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your IBM Eserver xSeries
®
or
IntelliStation
®
system, and whom to call for
service, if it is necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the problem yourself:
v
Check all cables to make sure that they are connected.
v
Check the power switches to make sure that the system is turned on.
v
Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system.
v
Check for technical information, hints, tips, and new device drivers at the following Web site:
www-1.ibm.com/servers/storage/support/index.html
v
Use an IBM discussion forum on the IBM Web site to ask questions.
You
can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the documents that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if any, is available in the documents that come with your system. This includes printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.
v
For FAStT information, go to the following Web site:
www-1.ibm.com/servers/storage/support/index.html The support page has many sources of information and ways for you to solve problems, including:
Diagnosing problems, using the IBM Online Assistant
Downloading the latest device drivers and updates for your products
Viewing frequently asked questions (FAQ)
Viewing hints and tips to help you solve problems
Participating in IBM discussion forums
Setting up e-mail notification of technical updates about your products
v
You can order publications through the IBM Publications Ordering System at:
xx
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
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www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
v
For the latest information about IBM xSeries products, services, and support, go
to
the following Web site:
www.ibm.com/eserver/xseries/
v
For the latest information about IBM Eserver pSeries
®
products, services, and support, go to the following Web site: www.ibm.com/eserver/pseries/
v
For the latest information about the IBM IntelliStation information, go to the following Web site:
www.ibm.com/pc/intellistation/
v
For the latest information about operating system and host bus adapter (HBA) support, clustering support, SAN fabric support, and Storage Manager feature support, see the TotalStorage FAStT Interoperability Matrix at the following Web site:
www.storage.ibm.com/disk/fastt/pdf/0217-03.pdf
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported
by
Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the following Web sites:
v
www.ibm.com/services/
v
www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
In
the U.S. and Canada, hardware service and support is available 24 hours a day,
7
days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
A
fire suppression system is the responsibility of the customer. The customer’s own insurance underwriter, local fire marshal, or a local building inspector, or both, should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection. IBM designs and manufactures equipment to internal and external standards that require certain environments for reliable operation. Because IBM does not test any equipment for compatibility with fire suppression systems, IBM does not make compatibility claims of any kind nor does IBM provide recommendations on fire suppression systems.
Table 6 on page 12 lists the environmental specifications for the FAStT600.
About this document
xxi
How to send your comments
Your feedback is important to help us provide the highest quality information. If you have any comments about this document, you can submit them in one of the following ways:
v
E-mail
Submit your comments electronically to:
starpubs@us.ibm.com
Be
sure to include the name and order number of the document and, if
applicable, the specific location of the text that you are commenting on, such as
a
page number or table number.
v
Mail or fax
Fill out the Readers’ Comments form (RCF) at the back of this document and return it by mail or fax (1-800-426-6209) or give it to an IBM representative. If the RCF has been removed, you can address your comments to:
International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson, Arizona 85744-0001 U.S.A
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
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IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
Chapter 1. Introduction
IBM Fibre Array Storage Technology (FAStT) solutions support the large and growing data storage requirements of business-critical applications. These scalable IBM FAStT solutions offer you data access and protection to meet your existing enterprise storage requirements and prepare for the future.
Fibre channel is a new technology, similar to a high-speed network, that you can use to connect large amounts of disk storage to a server or cluster of servers. Fibre Channel technology supports increased performance, scalability, availability, and distance for attaching storage subsystems to network servers. The storage server provides for the attachment of Fibre Channel disk drives to give superior performance and redundancy.
Fibre channel technology supports applications that require large amounts of disk storage that is shared by two or more servers. With fibre channel, you can see a higher throughput rate over longer distances than is possible with Small Computer System Interface (SCSI) or with serial storage architecture (SSA) technology.
This document describes how to install and configure the following types of IBM TotalStorage FAStT600 storage servers:
v
“FAStT600 Model 6LU/6LX”
v
“FAStT600 Model 60U/60X” on page 2
v
“FAStT600 Turbo Model 60U/60X” on page 2
After
you review the introductory information that is provided in this chapter, go to Chapter 2, “Installing and configuring the storage server,” on page 15 to begin the installation process.
Note:
The figures used in this document are for illustrative purposes only. In some cases, the actual device might look different from the figure.
This applies particularly in cases where the FAStT600 single-controller storage server (Model 6LU/6LX) differs from the FAStT600 dual-controller storage server (Model 60U/60X).
FAStT600 Model 6LU/6LX
The FAStT600 single-controller storage server (Model 6LU/6LX) includes one RAID controller, one power supply, and two cooling units. It also includes fourteen hot-swap internal disk drive slots, which support over 2 TBs of storage capacity when using 146 GB Fibre Channel disk drives. It does not support storage capacity expansion using external drive expansion units.
You can use the following products to upgrade the FAStT600 (Model 6LU/6LX):
IBM FAStT600 Model 6LU/6LX Upgrade (IBM P/N 24P8963)
Use this product to upgrade to the FAStT600 Model 60U/60X, which provides dual redundant RAID controllers and power supplies, and supports storage capacity expansion using external FAStT EXP drive expansion units.
©
Copyright IBM Corp. 2004
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IBM FAStT600 Model 6LU/6LX Turbo Upgrade (IBM P/N 24P8964)
Use this product to upgrade to the FAStT600 Turbo option, which provides
dual redundant RAID controllers and power supplies in addition to the
following features:
v
RAID controllers with 1 GB of memory, instead of the standard 256-MB memory
v
Entitlements for IBM FAStT Storage Manager and FAStT600 controller firmware version 8.40
v
Ability to connect up to seven FAStT EXP drive expansion units
v
Entitlement for eight partitions using the Storage Partitioning premium feature
FAStT600 Model 60U/60X
The FAStT600 dual-controller storage server (Model 60U/60X) includes two RAID controllers, two power supplies, and two cooling units and provides dual, redundant controllers, redundant cooling, redundant power, and battery backup of the RAID controller cache.
This FAStT600 storage server is designed to provide maximum host- and drive­side redundancy. Each RAID controller supports direct attachment of one host containing one or two host adapters.
Note: You must make Fibre Channel connections to both FAStT600 controllers to
ensure full host-side redundancy.
Utilizing these features with the 14 internal disk drive modules, up to 112 disk drives can be attached to the FAStT600 with individual drive module capacities ranging from 36.4 to 146.8 GB.
FAStT600 Turbo Model 60U/60X
The standard FAStT600 dual-controller storage server (Model 60U/60X) supports a maximum of three EXP expansion units. In order to support up to seven EXP units, you must purchase the FAStT600 Turbo option.
The FAStT600 Turbo option consists of:
v
Two 1-GB memory RAID controllers
v
Storage Manager and firmware at 8.4 level
v
License for connecting up to seven EXP expansion units
v
Entitlement for eight partitions using the Storage Partitioning premium feature
FAStT EXP drive expansion units
You can add up to seven FAStT EXP drive expansion units to the FAStT600 dual-controller storage server (Model 60U/60X)
Note: The FAStT600 single-controller storage server (Model 6LU/6LX) does not
support FAStT EXP drive expansion units.
Table 4 on page 3 shows the optional EXP700 attachment features.
Note: For information about FAStT EXP100 SATA expansion units, see the IBM
TotalStorage FAStT EXP100 Storage Expansion Unit Installation and User’s
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IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
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Guide.
Table 4. Additional EXP700 storage features available for the FAStT600 storage server
FAStT EXP700 Expansion Units
Number of Drives Feature Number
Part No.
Two EXP700 Expansion Units
15 to 42
drives
7360
24P8066
First additional EXP700 Expansion Unit
15 to 28
drives
7361
24P8169
Second additional EXP700 Expansion Unit
29 to 42
drives, can
be
purchased only after Feature number 7361
7362
24P8151
Third additional EXP700 Expansion Unit
43 to 56
drives, can
be
purchased only after Feature number 7362
7363
24P8183
Three EXP700 Expansion Units
15 to 56
drives
7368
24P8180
Seven EXP700 Expansion Units (supported on the FAStT600 as part of Turbo option only).
Also include 1-GB memory controller upgrade and Storage Manager 8.4 client and controller firmware.
15 to
112 drives
2000 (for the 1722–60U) or 2010 (for the 1722–60X)
24P8215 (for the 1722–60U)
24P8216 (for the 1722–60X)
Features at a glance
Table 5 on page 4 summarizes the features of the storage server. For a list of the operating specifications, such as weight, height, and heat output, see Table 6 on page 12.
Chapter 1. Introduction
3
|
Table 5. Features at a glance
General
v
Modular components:
High-capacity Fibre Channel disk drives
RAID controllers
Power supplies
Cooling fans
v
Technology:
Support for disk arrays
Support for clustering
Fibre-channel host interface
Redundant data storage, cooling system, power system, and RAID controllers (Model 60U/60X only)
Hot-swap technology for power supplies and RAID controllers (Model 60U/60X only)
Hot-swap technology for fibre-channel hard drives and fans (all models).
Attention:
You will lose data if you attempt to hot swap the controller and power supply components in a FAStT600 single-controller storage server (Model 6LU/6LX).
v
User interface:
Built-in power, activity, and fault light emitting diodes (LEDs)
Identification labeling on customer replaceable units (CRUs), rear LEDs, switches, and connectors
Easy-to-replace drives, power supplies, RAID controllers, and fans
Disk drive storage
2-Gbps Fibre Channel enclosure Maximum drives per storage server: 14
Attached Expansion Units
For Model 60U/60X, attachment of FAStT EXP700 drive expansion units requires one or more EXP700 Attachment option (or feature) upgrades for the FAStT600 2-Gbps connection only
RAID controllers
v
Technology and interfaces:
Fibre Channel: 40-pin fibre-channel disk drives
Fibre Channel interface:
-
For Model 60U/60X, six small form-factor pluggable (SFP) modules for incoming and outgoing fibre-channel cables (three SFPs on each RAID controller).
-
For Model 6LU/6LX, four SFP modules for incoming fibre-channel cables (two SFPs on each RAID controller).
Two 2-Gbps fibre-channel host-side connections per controller
Clustering support
Clustering is a means of sharing array groups among controllers to provide redundancy of controllers and servers. This redundancy is important if a hardware component fails. If a hardware component failure occurs in a cluster, another server takes ownership of the array group.
Clustering requires software specific to your operating system. For more information about clustering, go to the following Web site:
www.ibm.com/pc/us/compat/nos/cert.shtml
Inventory checklist
After you unpack the storage server, verify that you have the following items:
Hardware
IBM FAStT600 storage server comes with the following components:
v
RAID controllers
– 2
controllers on Model 60U/60X
– 1
controller on Model 6LU/6LX
v
Power supplies
– 2
power supplies on Model 60U/60X
– 1
power supply on Model 6LU/6LX
v
Power cords
Two power cords on Model 60U/60X
One power cord on Model 6LU/6LX
v
Two fan units
4
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
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14
filler panels
v
Rack-mounting hardware kit (1)
Two rails (right and left assembly)
Te n M6 screws
Te n M6 cage nuts
Te n M6 clip nuts
Software and documentation:
v
IBM FAStT Storage Manager software according to the following options:
For the FAStT600 standard option, IBM FAStT Storage Manager Version 8.3
CD
including client and firmware, and online help and publications in Adobe
Acrobat Portable Document Format (PDF)
– If
the FAStT 600 is shipped from the factory with the Turbo Option controllers
preinstalled in the storage subsystem, IBM FAStT Storage Manager Version
8.4 CD including client and firmware, and online help and publications in Adobe Acrobat Portable Document Format (PDF)
For
a
list of available IBM FAStT publications, see “FAStT documentation” on
page xvi.
Rack Mounting Assembly kit, including:
-
Rack mounting installation instructions
-
Rack mounting template (for aligning the rails properly)
-
White tape dots for marking the holes in the rack
Fibre Channel cabling instructions
If an
item is missing or damaged, contact your IBM reseller or your IBM marketing
representative.
If
you have not already done so, record your storage server serial number in the
table in “Records,” on page 101.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective package until you are ready to install them.
To
reduce the possibility of electrostatic discharge (ESD), observe the following
precautions:
v
Limit your movement. Movement can cause static electricity to build up around you.
v
Handle the device carefully. Hold it by its edges or its frame.
v Do
not touch solder joints, pins, or exposed printed circuitry.
v Do
not leave the device where others can handle and possibly damage the
device.
v
While the device is still in its static-protective package, you should hold the device and touch an unpainted metal part of the system unit for at least two seconds. This drains static electricity from the package and from your body.
v
Remove the device from its package and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it in its static-protective package. Do not place the device on your system unit cover or
on a
metal table.
Chapter 1. Introduction
5
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v
Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity.
Best practices guidelines
To
ensure optimal operation of your system, always follow these best practices
guidelines:
v
Back up the data on your storage drives periodically.
v
Before any planned system shutdown or after any system changes (additions, removals, or modifications), save controller subsystem profiles as explained in the IBM FAStT Storage Manager Installation and User’s Guide for your operating system.
v
Ensure that your system is in an optimal state before shutting down. Never turn the power off if any fault light is lit; be sure to resolve any error conditions before you shut down the system.
v
During any maintenance or attended power-up procedure, carefully follow the power-up sequence listed in “Turning on the storage server” on page 46. Each component of the subsystem should be checked that it is powered-on in the proper order during this entire power-up procedure to ensure the controller will be able to optimally access all of your storage subsystems.
v
The storage subsystem supports simultaneous power-up to the system components; however, you should always follow the power-up sequence listed in “Turning on the storage server” on page 46 during any attended power-up procedure.
v A
storage system in an optimal state should recover automatically from an unexpected shutdown and unattended simultaneous restoration of power to system components. After power is restored, call IBM support if any of the following conditions occur:
The storage subsystem logical drives and arrays are not displayed in the Storage Manager graphical user interface (GUI).
The storage subsystem logical drives and arrays do not come online.
The storage subsystem logical drives and arrays seem to be degraded.
v
FAStT600 Model 60U/60X only: To maintain power redundancy, plug the
FAStT600 dual-controller storage server’s right and left power supplies into two independent external power circuits through ac distribution units inside a rack cabinet or directly into external receptacles. Similarly, the right and left power supplies of the FAStT drive enclosures attached to the FAStT600 storage server should be plugged into the same two independent external power circuits as the FAStT600 storage server. This ensures that the FAStT600 storage server and all its attached drive enclosures will have power if only one power circuit is available. In addition, having all the right or all the left power supplies plugged into the same power circuit will enable the components in the storage subsystem
to
power on simultaneously during an unattended restoration of power. See
Figure 40 on page 41 for an example of redundant power connections.
Storage server components
The topics in this section show the components of the FAStT600 storage server.
All FAStT600 storage server models support hot-swap Fibre Channel hard drive CRUs and cooling fan CRUs, so you can remove and replace these components without turning off the storage server. In addition, the FAStT600 storage server models 60X/60U support hot-swap power supplies and RAID controller CRUs.
6
IBM TotalStorage FAStT600 Fibre Channel Storage Server: Installation and User’s Guide
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