IBM totalstorage fastt100 Installation, User And Maintenance Manual
IBM TotalStorage FAStT100 Storage Server
Installation, User’ s, an d Maintenance Guid e
GC26-7641-00
IBM TotalStorage FAStT100 Storage Server
Installation, User’ s, an d Maintenance Guid e
GC26-7641-00
©
US
Note:
Before using this information and the product it supports, be sure to read the general information in “Notices” on page 111.
First Edition (June 2004)
Copyright International Business Machines Corporation 2004. All rights reserved.
Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Safety
The caution and danger statements that this document contains can be referenced
the multilingual IBM Safety Information document that is provided with your IBM
TotalStorage FAStT100 storage server. Each caution and danger statement is
numbered for easy reference to the corresponding statements in the translated
document.
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure, step, or
situation.
Caution: These statements indicate situations that can be potentially hazardous
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
Before
installing this product, read the following danger and caution notices.
Copyright IBM Corp. 2004
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Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
avoid a shock hazard:
not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
Connect:
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
Disconnect:
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser statement
IEC 825-11993 CENELEC EN 60 825
Safety
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≥ 18 kg
≥ 32 kg
≥ 55 kg
vi
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
service technician.
Safety
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
About this document . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xvii
How this document is organized . . . . . . . . . . . . . . . . . . xvii
FAStT installation process overview . . . . . . . . . . . . . . . . . xvii
FAStT Storage Server publications . . . . . . . . . . . . . . . . . xviii
FAStT900 Fibre Channel Storage Server library . . . . . . . . . . . xviii
FAStT700 Fibre Channel Storage Server library . . . . . . . . . . . .xx
FAStT600 Fibre Channel Storage Server library . . . . . . . . . . . . xxi
FAStT100 Storage Server library . . . . . . . . . . . . . . . . . xxi
FAStT-related hardware publications . . . . . . . . . . . . . . . xxiii
FAStT Storage Manager Version 8.4 publications . . . . . . . . . . . xxiii
Getting information, help, and service . . . . . . . . . . . . . . . . xxiv
Before you call . . . . . . . . . . . . . . . . . . . . . . . xxv
Using the documentation . . . . . . . . . . . . . . . . . . . . xxv
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Software service and support . . . . . . . . . . . . . . . . . . xxvi
Hardware service and support . . . . . . . . . . . . . . . . . . xxvi
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxvi
How to send your comments . . . . . . . . . . . . . . . . . . . xxvi
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Fibre channel defined . . . . . . . . . . . . . . . . . . . . . .2
SATA defined . . . . . . . . . . . . . . . . . . . . . . . . .2
Product updates . . . . . . . . . . . . . . . . . . . . . . . .2
Features at a glance . . . . . . . . . . . . . . . . . . . . . .3
Clustering support . . . . . . . . . . . . . . . . . . . . . . .3
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Best practices guidelines . . . . . . . . . . . . . . . . . . . . . .4
Storage server components . . . . . . . . . . . . . . . . . . . . .5
Hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . .5
Front controls and indicators . . . . . . . . . . . . . . . . . . .6
Back view . . . . . . . . . . . . . . . . . . . . . . . . . .7
Interface ports and switches . . . . . . . . . . . . . . . . . . .8
Storage server operating environment . . . . . . . . . . . . . . . . .9
FAStT100 specifications . . . . . . . . . . . . . . . . . . . .10
Heat output, airflow, and cooling . . . . . . . . . . . . . . . . .11
Chapter 2. Installing the storage server . . . . . . . . . . . . . . .13
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .14
Preparing for installation . . . . . . . . . . . . . . . . . . . . .14
Preparing the site . . . . . . . . . . . . . . . . . . . . . . .15
Preparing the rack . . . . . . . . . . . . . . . . . . . . . .15
Installing the FAStT100 . . . . . . . . . . . . . . . . . . . . . .16
Rack mounting template . . . . . . . . . . . . . . . . . . . .16
Installing the support rails . . . . . . . . . . . . . . . . . . . .18
Removing the CRUs . . . . . . . . . . . . . . . . . . . . . .20
Copyright IBM Corp. 2004
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Removing a RAID controller . . . . . . . . . . . . . . . . . .21
Removing a power supply . . . . . . . . . . . . . . . . . . .22
Removing a fan . . . . . . . . . . . . . . . . . . . . . .23
Removing a hard disk drive . . . . . . . . . . . . . . . . . .23
Installing the FAStT100 into a rack . . . . . . . . . . . . . . . .24
Replacing the FAStT100 CRUs . . . . . . . . . . . . . . . . . .25
Replacing a RAID controller . . . . . . . . . . . . . . . . . .26
Replacing a power supply . . . . . . . . . . . . . . . . . . .26
Replacing a fan . . . . . . . . . . . . . . . . . . . . . . .27
Replacing a hard disk drive . . . . . . . . . . . . . . . . . .28
Setting the interface options . . . . . . . . . . . . . . . . . . . .28
Fibre-channel loop and ID settings . . . . . . . . . . . . . . . . .29
Server ID (Enclosure ID) settings . . . . . . . . . . . . . . . . .29
Storage server speed settings . . . . . . . . . . . . . . . . . .31
Configuring the storage subsystem . . . . . . . . . . . . . . . . .31
Storage subsystem management methods . . . . . . . . . . . . . .31
Fibre channel connections . . . . . . . . . . . . . . . . . . . .33
Fibre channel loop configurations . . . . . . . . . . . . . . . . .33
Redundant host and drive loops . . . . . . . . . . . . . . . .34
Installing the storage subsystem configuration . . . . . . . . . . .37
Chapter 3. Cabling the storage server . . . . . . . . . . . . . . .39
Working with SFPs and fiber-optic cables . . . . . . . . . . . . . . .39
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . .39
Installing SFP modules . . . . . . . . . . . . . . . . . . . . .40
Removing SFP modules . . . . . . . . . . . . . . . . . . . .42
Installing fiber-optic cables . . . . . . . . . . . . . . . . . . .42
Using LC-LC fibre-channel cables . . . . . . . . . . . . . . . . . .43
Connecting an LC-LC cable to an SFP module . . . . . . . . . . . .44
Removing an LC-LC fibre-channel cable . . . . . . . . . . . . . .45
Using LC-SC fibre-channel cable adapters . . . . . . . . . . . . . . .46
Connecting an LC-SC cable adapter to a device . . . . . . . . . . .47
Removing an LC-LC cable from an LC-SC cable adapter . . . . . . . .48
Connecting hosts to the RAID controllers . . . . . . . . . . . . . . .49
Connecting secondary interface cables . . . . . . . . . . . . . . . .50
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . .50
Installing the Storage Manager client . . . . . . . . . . . . . . . . .52
Connecting expansion units . . . . . . . . . . . . . . . . . . . .53
FAStT EXP100 loop redundancy . . . . . . . . . . . . . . . . .54
Chapter 4. Operating the storage server . . . . . . . . . . . . . . .57
Turning the storage server on and off . . . . . . . . . . . . . . . .57
Turning on the storage server . . . . . . . . . . . . . . . . . .57
Turning off the storage server . . . . . . . . . . . . . . . . . .59
Restoring power after an unexpected shutdown . . . . . . . . . . . . .60
Performing an emergency shutdown . . . . . . . . . . . . . . . .61
Restoring power after an emergency shutdown . . . . . . . . . . . .61
Restoring power after an over-temperature shutdown . . . . . . . . . .61
Monitoring status through software . . . . . . . . . . . . . . . . .62
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . .63
Cache memory and RAID controller battery . . . . . . . . . . . . . .66
Cache memory . . . . . . . . . . . . . . . . . . . . . . . .66
RAID controller cache battery . . . . . . . . . . . . . . . . . .67
Chapter 5. Installing and replacing components . . . . . . . . . . .69
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .69
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Working with hot-swap hard disk drives . . . . . . . . . . . . . . . .69
Installing hot-swap hard disk drives . . . . . . . . . . . . . . . .70
Replacing hot-swap hard disk drives . . . . . . . . . . . . . . . .72
Upgrading drives . . . . . . . . . . . . . . . . . . . . . . . .73
Adding larger-capacity drives . . . . . . . . . . . . . . . . . . .73
Replacing all drives at the same time . . . . . . . . . . . . . . .74
Replacing the drives one at a time . . . . . . . . . . . . . . . . .76
Working with hot-swap cooling fans . . . . . . . . . . . . . . . . .77
Working with hot-swap power supplies . . . . . . . . . . . . . . . .79
Removing a hot-swap power supply . . . . . . . . . . . . . . . .80
Installing a hot-swap power supply . . . . . . . . . . . . . . . .81
Working with hot-swap RAID controllers . . . . . . . . . . . . . . . .83
Replacing a RAID controller . . . . . . . . . . . . . . . . . . .83
Replacing the battery in the RAID controller . . . . . . . . . . . . . .88
Installing SFPs and fiber-optic cables . . . . . . . . . . . . . . . .91
Adding a FAStT EXP100 to an existing FAStT100 configuration . . . . . . .91
Chapter 6. Hardware maintenance . . . . . . . . . . . . . . . . .95
General checkout . . . . . . . . . . . . . . . . . . . . . . . .95
Using the diagnostic hardware . . . . . . . . . . . . . . . . . .95
Solving problems . . . . . . . . . . . . . . . . . . . . . . .95
Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . .99
Appendix A. Records . . . . . . . . . . . . . . . . . . . . . 103
Identification numbers . . . . . . . . . . . . . . . . . . . . . . 103
Installed device records . . . . . . . . . . . . . . . . . . . . . 103
Appendix B. Rack mounting template . . . . . . . . . . . . . . . 105
Appendix C. Power cords . . . . . . . . . . . . . . . . . . . . 109
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Important notes . . . . . . . . . . . . . . . . . . . . . . . .112
Electronic emission notices . . . . . . . . . . . . . . . . . . . .112
Federal Communications Commission (FCC) statement . . . . . . . .112
Chinese class A compliance statement . . . . . . . . . . . . . . .113
Industry Canada Class A emission compliance statement . . . . . . . .113
Australia and New Zealand Class A statement . . . . . . . . . . . .113
United Kingdom telecommunications safety requirement . . . . . . . .113
European Union EMC Directive conformance statement . . . . . . . .113
Taiwan Class A warning statement . . . . . . . . . . . . . . . .114
Japanese Voluntary Control Council for Interference (VCCI) statement
114
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . .115
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Contents
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Figures
Installation process flow by current publications . . . . . . . . . . . . . . . . . . . xviii
FAStT100 hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Back view of FAStT100 storage server . . . . . . . . . . . . . . . . . . . . . . .7
Interface ports and switches . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Example of cold aisle/hot aisle rack configuration . . . . . . . . . . . . . . . . . . .12
Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .17
Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .18
Alignment pins with and without spacers . . . . . . . . . . . . . . . . . . . . . .19
10. Installing the support rails . . . . . . . . . . . . . . . . . . . . . . . . . . .20
11. Removing a RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . .22
12. Removing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . .22
13. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
14. Removing a drive CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
15. Installing the FAStT100 . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
16. Replacing a RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . .26
17. Replacing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . .27
18. Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
19. Removing a drive CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
20. Enclosure ID switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
21. Setting the Server ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
22. Host-agent managed storage subsystems . . . . . . . . . . . . . . . . . . . . .32
23. Direct-managed storage subsystems . . . . . . . . . . . . . . . . . . . . . . .33
24. Redundant host and drive fibre channel loop configurations . . . . . . . . . . . . . . .35
25. Single SAN fabric zone configuration . . . . . . . . . . . . . . . . . . . . . . .36
26. Dual SAN fabric zone configuration . . . . . . . . . . . . . . . . . . . . . . . .36
27. Two clusters configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .37
28. Small Form-Factor Pluggable (SFP) Module . . . . . . . . . . . . . . . . . . . . .41
29. Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . .41
30. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .42
31. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .42
32. Removing caps from fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . .43
33. Connecting cables to the installed SFP . . . . . . . . . . . . . . . . . . . . . . .43
34. LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .44
35. Removing fiber-optic cable protective caps . . . . . . . . . . . . . . . . . . . . .45
36. Inserting an LC-LC fibre-channel cable into an SFP module . . . . . . . . . . . . . . .45
37. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .46
38. Removing the LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . .46
39. LC-SC fibre-channel cable adapter . . . . . . . . . . . . . . . . . . . . . . . .47
40. Removing the LC-SC cable adapter protective caps . . . . . . . . . . . . . . . . . .48
41. Connecting an LC-LC cable into the LC-SC cable adapter . . . . . . . . . . . . . . .48
42. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .49
43. Removing the LC-LC fibre-channel cable from an LC-SC fibre-channel cable adapter . . . . .49
44. Location of host cables . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
45. Ethernet and serial port locations . . . . . . . . . . . . . . . . . . . . . . . . .50
46. Power cord locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
47. Redundant AC power connections to controllers and drive expansion units . . . . . . . . .52
48. Adding an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
49. FAStT EXP100 redundant loop configuration . . . . . . . . . . . . . . . . . . . .55
50. Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .63
51. RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
52. Fan and power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .66
53. Cache active LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Copyright IBM Corp. 2004
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54. Battery LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
55. Hot-swap hard disk drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . .71
56. Drive CRU handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
57. Fan locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
58. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
59. Power supply controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
60. Lever for power supply removal . . . . . . . . . . . . . . . . . . . . . . . . .81
61. Installing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . .81
62. Connecting the power cord to the AC power connector . . . . . . . . . . . . . . . . .82
63. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . .83
64. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .84
65. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .85
66. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .85
67. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .86
68. Controller battery-access panel screws . . . . . . . . . . . . . . . . . . . . . . .86
69. Removing the controller battery . . . . . . . . . . . . . . . . . . . . . . . . .87
70. Installing a new RAID controller . . . . . . . . . . . . . . . . . . . . . . . . .91
71. Cabling the FAStT100 to a redundant loop . . . . . . . . . . . . . . . . . . . . .92
72. FAStT100 parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
73. Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 106
74. Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Tables
TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks . . . . . xviii
TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks . . . . . .xx
TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks . . . . . . xxi
TotalStorage FAStT100 Storage Server document titles by user tasks . . . . . . . . . . . xxi
TotalStorage FAStT related document titles by user tasks . . . . . . . . . . . . . . . xxiii
TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks . . . . . . . . . . . xxiv
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IBM TotalStorage FAStT100 specifications . . . . . . . . . . . . . . . . . . . . .10
Alignment pin requirements for different rack flange hole types . . . . . . . . . . . . . .19
10. Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .63
11. RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
12. Fan LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
13. Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
14. Drive LED activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
15. Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
16. Parts listing (TotalStorage FAStT100 storage server) . . . . . . . . . . . . . . . . . 100
17. Hard disk drive record . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Copyright IBM Corp. 2004
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
of
as
©
About this document
This document provides instructions for installing and customizing the configuration
your IBM
®
TotalStorage
maintenance procedures and troubleshooting information.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
How this document is organized
Chapter 1, “Introduction,” on page 1 describes the IBM TotalStorage FAStT100
storage server. This chapter includes an inventory checklist and an overview of the
storage server features, operating specifications, and components.
Chapter 2, “Installing the storage server,” on page 13 contains instructions for
installing the storage server in a standard rack cabinet and setting the interface
options.
Chapter 3, “Cabling the storage server,” on page 39 contains fibre channel and
power cabling information for the storage server.
Chapter 4, “Operating the storage server,” on page 57 contains instructions for
power the storage server on or off during either normal or emergency situations.
®
FAStT100 storage server. It also provideshardware
Chapter 5, “Installing and replacing components,” on page 69 contains step-by-step
instructions for how to install or remove customer replaceable units (CRUs), such
hard disk drives, power supplies, RAID controllers, and fan units.
Chapter 6, “Hardware maintenance,” on page 95 contains problems, symptoms, and
error messages that are specific to your storage server.
Appendix A, “Records,” on page 103 provides a table that you can use to record
and update important information about your FAStT100, including serial number and
device records. Whenever you add options to your FAStT100, be sure to update the
information in this table.
Appendix B, “Rack mounting template,” on page 105 provides the rack mounting
templates for installation of the FAStT100. If you want to tear out the templates from
the document for use during installation, use these copies of the templates.
Appendix C, “Power cords,” on page 109 lists power cord information for the
FAStT100.
FAStT installation process overview
The following flow chart gives an overview of the FAStT hardware and the FAStT
Storage Manager software installation process. Lined arrows in the flow chart
indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
Copyright IBM Corp. 2004
xvii
U U U
Install Process
Plan Installation
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Storage
Expansion Unit(s)
Make FC Connections
Set Link Speed
(1 Gb or 2 Gb)
Determine
Management
Method
Out-of-Band
Install Network
Hardware; Prepare
Network Connection
* For pSeries Server and 6227 or 6228 HBA use only
In-Band
Documentation
* FC Planning and
*
Integration: User's Guide
and Svc Info
FAStT Storage Manager
Concepts Guide
FAStT Storage Svr
Installation Guide
FAStT RAID Controller
Enclosure Unit Install
and User's Guide
FAStT Storage Exp Units
Install and User's Guides
FAStT and HBA Install
and User's Guides
FAStT Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
Connect Power and
Start Server
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify SM SW
on Host and
Workstation
Complete SM SW
Installation
Configure Storage
Hardware
Configure Storage
Subsystems on Host
FAStT Storage Server
Installation Guides
Fibre Channel
Hardware Maintenance
and Problem
Determination Guide
FAStT Storage
Manager Installation
and Support
OS Guides
FAStT Storage Manager
Copy Services
User's Guide
Online Help
Figure 1. Installation process flow by current publications
FAStT Storage Server publications
The following tables present an overview of the FAStT900, FAStT700, FAStT600,
and FAStT100 Fibre Channel Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address. Click on active links in the tables to access those
documents currently available on the Internet. You can access documentation for
the other FAStT products at the following Web site:
www-1.ibm.com/servers/storage/support/fastt/index.html
FAStT900 Fibre Channel Storage Server library
Table 1 associates each document in the FAStT900 Fibre Channel Storage Server
library with its related common user tasks.
Table 1. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT900
Installation and
Support Guide,
GC26-7530
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
U U
U U U
U U
U U
U U
U U U U
U U
U
U
Table 1. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks (continued)
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
IBM TotalStorage
FAStT900 Fibre
Channel Cabling
Instructions,
24P8135
IBM TotalStorage
FAStT900 Storage
Server User’s
Guide, GC26-7534
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM TotalStorage
FAStT900 Rack
Mounting
Instructions,
19K0900
IBM Fibre Channel
Planning and
Integration: User’s
Guide and Service
Information,
SC23-4329
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Diagnosis and
Maintenance
About this document
xix
U U U
U U
U U U
U U
U U
U U
U
U xx
FAStT700 Fibre Channel Storage Server library
Table 2 associates each document in the FAStT700 Fibre Channel Storage Server
library with its related common user tasks.
Table 2. TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks
Title
IBM FAStT700
Installation and
Support Guide,
32P0171
IBM FAStT700 Fibre
Channel Cabling
Instructions,
32P0343
IBM FAStT700 Fibre
Channel Storage
Server User’s
Guide, 32P0341
IBM FAStT FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT FC2-133 Host
Bus Adapter
Installation and
User’s Guide,
48P9823
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
U U U
U
U
U U
U U
U U
U U U U
FAStT600 Fibre Channel Storage Server library
Table 3 associates each document in the FAStT600 Fibre Channel Storage Server
library with its related common user tasks.
Table 3. TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT600 Fibre
Channel Storage
Server Installation
and User’s Guide,
GC26-7531
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT600 Rack
Mounting
Instructions,
24P8125
IBM TotalStorage
FAStT600 Cabling
Instructions,
24P8126
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
FAStT100 Storage Server library
Table 4 associates each document in the FAStT100 Storage Server library with its
related common user tasks.
Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT100 Storage
Server Installation,
User’s, and
Maintenance Guide,
GC26-7641
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
About this document
Diagnosis and
Maintenance
xxi
U U
U U
U U
U
U
Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks (continued)
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
IBM TotalStorage
FAStT100 Fibre
Channel Cabling
Instructions,
24P8973
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Diagnosis and
Maintenance
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
U
U U
U U U U U
U U U U U
U U U U U
U
U U U U
FAStT-related hardware publications
Table 5 associates each of the following documents related to FAStT operations
with its related common user tasks.
Table 5. TotalStorage FAStT related document titles by user tasks
Title
IBM Safety
Information,
P48P9741
IBM TotalStorage
FAStT EXP100
Storage Expansion
Unit Release Notes,
GC26–7619
IBM TotalStorage
FAStT EXP100
Storage Expansion
Unit Installation and
Users Guide,
GC26–7601
Fibre Channel
Solutions - IBM
FAStT EXP500
Installation and
User’s Guide,
59p5637
IBM EXP700
Storage Expansion
Unit Installation and
User’s Guide,
32P0178
IBM Netfinity
®
Fibre
Channel Cabling
Instructions,
19K0906
IBM Fibre Channel
SAN Configuration
Setup Guide,
25P2509
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
FAStT Storage Manager Version 8.4 publications
Table 6 on page xxiv associates each document in the FAStT Storage Manager
library with its related common user tasks.
About this document
xxiii
U U U
U U U
U U U U
U
U U U
U U U U U U
If
or
Table 6. TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
IBM TotalStorage
FAStT Storage
Manager 8.4x
Installation and
Support Guide for
Intel-based
Operating System
Environments,
GC26-7621
IBM TotalStorage
FAStT Storage
Manager 8.4x
Installation and
Support Guide for
AIX®, UNIX, and
Solaris, GC26-7622
IBM TotalStorage
FAStT Storage
Manager Copy
Services User’s
Guide, GC26-7561
IBM FAStT Storage
Manager Script
Commands (see
product CD)
IBM TotalStorage
FAStT Fibre
Channel Hard Drive
and Storage
Expansion
Enclosure
Installation and
Migration Guide,
GC26-7639
IBM TotalStorage
FAStT Storage
Manager Concepts
Guide, GC26-7560
Administration
Diagnosis and
Maintenance
Getting information, help, and service
you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
xxiv
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
service, if it is necessary.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
™
IntelliStation
®
system, and whom to call for
v
v
v
v
v
v
–
–
–
–
–
–
v
to
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
Check all cables to make sure that they are connected.
Check the power switches to make sure that the system is turned on.
Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/storage/techsup.htm
Use an IBM discussion forum on the IBM Web site to ask questions.
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions on how to use the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
For FAStT information, go to the following Web site:
www.ibm.com/storage/techsup.htm
The support page has many sources of information and ways for you to solve
problems, including:
Diagnosing problems using the IBM Online Assistant
Downloading the latest device drivers and updates for your products
Viewing frequently asked questions (FAQ)
Viewing hints and tips to help you solve problems
Participating in IBM discussion forums
Setting up e-mail notification of technical updates about your products
You can order publications through the IBM Publications Ordering System at the
v
following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
For the latest information about IBM xSeries products, services, and support, go
the following Web site:
www.ibm.com/eserver/xseries/
About this document
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to
v
v
by
v
v
In
7
A
v
v
For the latest information about IBM pSeries products, services, and support, go
the following Web site:
www.ibm.com/eserver/pseries/
For the latest information about the IBM IntelliStation information, go to the
following Web site:
www.ibm.com/pc/intellistation/
For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage FAStT Interoperability Matrix at the following Web site:
www.storage.ibm.com/disk/fastt/supserver.htm
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
www.ibm.com/services/
www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
the U.S. and Canada, hardware service and support is available 24 hours a day,
days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
Table 8 on page 10 lists the environmental specifications for the FAStT100.
How to send your comments
Your feedback is important in helping us to provide the most accurate and
high-quality information. If you have comments or suggestions for improving this
publication, you can send us comments electronically by using these addresses:
Internet: starpubs@us.ibm.com
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IBMLink from U.S.A.: STARPUBS at SJEVM5
IBMLink from Canada: STARPUBS at TORIBM
IBM Mail Exchange: USIB3WD at IBMMAIL
You can also mail your comments by using the Reader Comment Form in the back
this manual or direct your mail to
International Business Machines Corporation
Information Development
Dept. GZW
9000 South Rita Road
Tucson, AZ 85744–0001
U.S.A
About this document
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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