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IBM TotalStorage FAStT100 Storage Server
Installation, User’ s, an d Maintenance Guid e
GC26-7641-00
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IBM TotalStorage FAStT100 Storage Server
Installation, User’ s, an d Maintenance Guid e
GC26-7641-00
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©
US
Note:
Before using this information and the product it supports, be sure to read the general information in “Notices” on page 111.
First Edition (June 2004)
Copyright International Business Machines Corporation 2004. All rights reserved.
Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Safety
The caution and danger statements that this document contains can be referenced
the multilingual IBM Safety Information document that is provided with your IBM
TotalStorage FAStT100 storage server. Each caution and danger statement is
numbered for easy reference to the corresponding statements in the translated
document.
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure, step, or
situation.
Caution: These statements indicate situations that can be potentially hazardous
you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
Before
installing this product, read the following danger and caution notices.
Copyright IBM Corp. 2004
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1.
2.
3.
4.
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4.
iv
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
avoid a shock hazard:
not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
Connect all power cords to a properly wired and grounded electrical
outlet.
Connect to properly wired outlets any equipment that will be attached to
this product.
When possible, use one hand only to connect or disconnect signal
cables.
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
Connect:
Turn everything OFF.
First, attach all cables to devices.
Attach signal cables to connectors.
Attach power cords to outlet.
Turn device ON.
Disconnect:
Turn everything OFF.
First, remove power cords from outlet.
Remove signal cables from connectors.
Remove all cables from devices.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser statement
IEC 825-11993 CENELEC EN 60 825
Safety
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≥ 18 kg
≥ 32 kg
≥ 55 kg
vi
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
service technician.
Safety
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv
About this document . . . . . . . . . . . . . . . . . . . . . xvii
Who should read this document . . . . . . . . . . . . . . . . . . xvii
How this document is organized . . . . . . . . . . . . . . . . . . xvii
FAStT installation process overview . . . . . . . . . . . . . . . . . xvii
FAStT Storage Server publications . . . . . . . . . . . . . . . . . xviii
FAStT900 Fibre Channel Storage Server library . . . . . . . . . . . xviii
FAStT700 Fibre Channel Storage Server library . . . . . . . . . . . .xx
FAStT600 Fibre Channel Storage Server library . . . . . . . . . . . . xxi
FAStT100 Storage Server library . . . . . . . . . . . . . . . . . xxi
FAStT-related hardware publications . . . . . . . . . . . . . . . xxiii
FAStT Storage Manager Version 8.4 publications . . . . . . . . . . . xxiii
Getting information, help, and service . . . . . . . . . . . . . . . . xxiv
Before you call . . . . . . . . . . . . . . . . . . . . . . . xxv
Using the documentation . . . . . . . . . . . . . . . . . . . . xxv
Web sites . . . . . . . . . . . . . . . . . . . . . . . . . xxv
Software service and support . . . . . . . . . . . . . . . . . . xxvi
Hardware service and support . . . . . . . . . . . . . . . . . . xxvi
Fire suppression systems . . . . . . . . . . . . . . . . . . . xxvi
How to send your comments . . . . . . . . . . . . . . . . . . . xxvi
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Fibre channel defined . . . . . . . . . . . . . . . . . . . . . .2
SATA defined . . . . . . . . . . . . . . . . . . . . . . . . .2
Product updates . . . . . . . . . . . . . . . . . . . . . . . .2
Features at a glance . . . . . . . . . . . . . . . . . . . . . .3
Clustering support . . . . . . . . . . . . . . . . . . . . . . .3
Inventory checklist . . . . . . . . . . . . . . . . . . . . . . . .4
Best practices guidelines . . . . . . . . . . . . . . . . . . . . . .4
Storage server components . . . . . . . . . . . . . . . . . . . . .5
Hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . .5
Front controls and indicators . . . . . . . . . . . . . . . . . . .6
Back view . . . . . . . . . . . . . . . . . . . . . . . . . .7
Interface ports and switches . . . . . . . . . . . . . . . . . . .8
Storage server operating environment . . . . . . . . . . . . . . . . .9
FAStT100 specifications . . . . . . . . . . . . . . . . . . . .10
Heat output, airflow, and cooling . . . . . . . . . . . . . . . . .11
Chapter 2. Installing the storage server . . . . . . . . . . . . . . .13
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .14
Preparing for installation . . . . . . . . . . . . . . . . . . . . .14
Preparing the site . . . . . . . . . . . . . . . . . . . . . . .15
Preparing the rack . . . . . . . . . . . . . . . . . . . . . .15
Installing the FAStT100 . . . . . . . . . . . . . . . . . . . . . .16
Rack mounting template . . . . . . . . . . . . . . . . . . . .16
Installing the support rails . . . . . . . . . . . . . . . . . . . .18
Removing the CRUs . . . . . . . . . . . . . . . . . . . . . .20
Copyright IBM Corp. 2004
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Removing a RAID controller . . . . . . . . . . . . . . . . . .21
Removing a power supply . . . . . . . . . . . . . . . . . . .22
Removing a fan . . . . . . . . . . . . . . . . . . . . . .23
Removing a hard disk drive . . . . . . . . . . . . . . . . . .23
Installing the FAStT100 into a rack . . . . . . . . . . . . . . . .24
Replacing the FAStT100 CRUs . . . . . . . . . . . . . . . . . .25
Replacing a RAID controller . . . . . . . . . . . . . . . . . .26
Replacing a power supply . . . . . . . . . . . . . . . . . . .26
Replacing a fan . . . . . . . . . . . . . . . . . . . . . . .27
Replacing a hard disk drive . . . . . . . . . . . . . . . . . .28
Setting the interface options . . . . . . . . . . . . . . . . . . . .28
Fibre-channel loop and ID settings . . . . . . . . . . . . . . . . .29
Server ID (Enclosure ID) settings . . . . . . . . . . . . . . . . .29
Storage server speed settings . . . . . . . . . . . . . . . . . .31
Configuring the storage subsystem . . . . . . . . . . . . . . . . .31
Storage subsystem management methods . . . . . . . . . . . . . .31
Fibre channel connections . . . . . . . . . . . . . . . . . . . .33
Fibre channel loop configurations . . . . . . . . . . . . . . . . .33
Redundant host and drive loops . . . . . . . . . . . . . . . .34
Installing the storage subsystem configuration . . . . . . . . . . .37
Chapter 3. Cabling the storage server . . . . . . . . . . . . . . .39
Working with SFPs and fiber-optic cables . . . . . . . . . . . . . . .39
Handling fiber-optic cables . . . . . . . . . . . . . . . . . . .39
Installing SFP modules . . . . . . . . . . . . . . . . . . . . .40
Removing SFP modules . . . . . . . . . . . . . . . . . . . .42
Installing fiber-optic cables . . . . . . . . . . . . . . . . . . .42
Using LC-LC fibre-channel cables . . . . . . . . . . . . . . . . . .43
Connecting an LC-LC cable to an SFP module . . . . . . . . . . . .44
Removing an LC-LC fibre-channel cable . . . . . . . . . . . . . .45
Using LC-SC fibre-channel cable adapters . . . . . . . . . . . . . . .46
Connecting an LC-SC cable adapter to a device . . . . . . . . . . .47
Removing an LC-LC cable from an LC-SC cable adapter . . . . . . . .48
Connecting hosts to the RAID controllers . . . . . . . . . . . . . . .49
Connecting secondary interface cables . . . . . . . . . . . . . . . .50
Power cabling . . . . . . . . . . . . . . . . . . . . . . . . .50
Installing the Storage Manager client . . . . . . . . . . . . . . . . .52
Connecting expansion units . . . . . . . . . . . . . . . . . . . .53
FAStT EXP100 loop redundancy . . . . . . . . . . . . . . . . .54
Chapter 4. Operating the storage server . . . . . . . . . . . . . . .57
Turning the storage server on and off . . . . . . . . . . . . . . . .57
Turning on the storage server . . . . . . . . . . . . . . . . . .57
Turning off the storage server . . . . . . . . . . . . . . . . . .59
Restoring power after an unexpected shutdown . . . . . . . . . . . . .60
Performing an emergency shutdown . . . . . . . . . . . . . . . .61
Restoring power after an emergency shutdown . . . . . . . . . . . .61
Restoring power after an over-temperature shutdown . . . . . . . . . .61
Monitoring status through software . . . . . . . . . . . . . . . . .62
Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . .63
Cache memory and RAID controller battery . . . . . . . . . . . . . .66
Cache memory . . . . . . . . . . . . . . . . . . . . . . . .66
RAID controller cache battery . . . . . . . . . . . . . . . . . .67
Chapter 5. Installing and replacing components . . . . . . . . . . .69
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .69
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Working with hot-swap hard disk drives . . . . . . . . . . . . . . . .69
Installing hot-swap hard disk drives . . . . . . . . . . . . . . . .70
Replacing hot-swap hard disk drives . . . . . . . . . . . . . . . .72
Upgrading drives . . . . . . . . . . . . . . . . . . . . . . . .73
Adding larger-capacity drives . . . . . . . . . . . . . . . . . . .73
Replacing all drives at the same time . . . . . . . . . . . . . . .74
Replacing the drives one at a time . . . . . . . . . . . . . . . . .76
Working with hot-swap cooling fans . . . . . . . . . . . . . . . . .77
Working with hot-swap power supplies . . . . . . . . . . . . . . . .79
Removing a hot-swap power supply . . . . . . . . . . . . . . . .80
Installing a hot-swap power supply . . . . . . . . . . . . . . . .81
Working with hot-swap RAID controllers . . . . . . . . . . . . . . . .83
Replacing a RAID controller . . . . . . . . . . . . . . . . . . .83
Replacing the battery in the RAID controller . . . . . . . . . . . . . .88
Installing SFPs and fiber-optic cables . . . . . . . . . . . . . . . .91
Adding a FAStT EXP100 to an existing FAStT100 configuration . . . . . . .91
Chapter 6. Hardware maintenance . . . . . . . . . . . . . . . . .95
General checkout . . . . . . . . . . . . . . . . . . . . . . . .95
Using the diagnostic hardware . . . . . . . . . . . . . . . . . .95
Solving problems . . . . . . . . . . . . . . . . . . . . . . .95
Parts listing . . . . . . . . . . . . . . . . . . . . . . . . . .99
Appendix A. Records . . . . . . . . . . . . . . . . . . . . . 103
Identification numbers . . . . . . . . . . . . . . . . . . . . . . 103
Installed device records . . . . . . . . . . . . . . . . . . . . . 103
Appendix B. Rack mounting template . . . . . . . . . . . . . . . 105
Appendix C. Power cords . . . . . . . . . . . . . . . . . . . . 109
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Important notes . . . . . . . . . . . . . . . . . . . . . . . .112
Electronic emission notices . . . . . . . . . . . . . . . . . . . .112
Federal Communications Commission (FCC) statement . . . . . . . .112
Chinese class A compliance statement . . . . . . . . . . . . . . .113
Industry Canada Class A emission compliance statement . . . . . . . .113
Australia and New Zealand Class A statement . . . . . . . . . . . .113
United Kingdom telecommunications safety requirement . . . . . . . .113
European Union EMC Directive conformance statement . . . . . . . .113
Taiwan Class A warning statement . . . . . . . . . . . . . . . .114
Japanese Voluntary Control Council for Interference (VCCI) statement
114
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . .115
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
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Figures
Installation process flow by current publications . . . . . . . . . . . . . . . . . . . xviii
FAStT100 hot-swap drive bays . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Back view of FAStT100 storage server . . . . . . . . . . . . . . . . . . . . . . .7
Interface ports and switches . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Example of cold aisle/hot aisle rack configuration . . . . . . . . . . . . . . . . . . .12
Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .17
Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . .18
Alignment pins with and without spacers . . . . . . . . . . . . . . . . . . . . . .19
10. Installing the support rails . . . . . . . . . . . . . . . . . . . . . . . . . . .20
11. Removing a RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . .22
12. Removing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . .22
13. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
14. Removing a drive CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
15. Installing the FAStT100 . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
16. Replacing a RAID controller . . . . . . . . . . . . . . . . . . . . . . . . . . .26
17. Replacing a power supply . . . . . . . . . . . . . . . . . . . . . . . . . . .27
18. Replacing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
19. Removing a drive CRU . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
20. Enclosure ID switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
21. Setting the Server ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
22. Host-agent managed storage subsystems . . . . . . . . . . . . . . . . . . . . .32
23. Direct-managed storage subsystems . . . . . . . . . . . . . . . . . . . . . . .33
24. Redundant host and drive fibre channel loop configurations . . . . . . . . . . . . . . .35
25. Single SAN fabric zone configuration . . . . . . . . . . . . . . . . . . . . . . .36
26. Dual SAN fabric zone configuration . . . . . . . . . . . . . . . . . . . . . . . .36
27. Two clusters configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .37
28. Small Form-Factor Pluggable (SFP) Module . . . . . . . . . . . . . . . . . . . . .41
29. Installing an SFP module into the host port . . . . . . . . . . . . . . . . . . . . .41
30. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .42
31. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .42
32. Removing caps from fiber-optic cables . . . . . . . . . . . . . . . . . . . . . . .43
33. Connecting cables to the installed SFP . . . . . . . . . . . . . . . . . . . . . . .43
34. LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . . . . . . .44
35. Removing fiber-optic cable protective caps . . . . . . . . . . . . . . . . . . . . .45
36. Inserting an LC-LC fibre-channel cable into an SFP module . . . . . . . . . . . . . . .45
37. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .46
38. Removing the LC-LC fibre-channel cable . . . . . . . . . . . . . . . . . . . . . .46
39. LC-SC fibre-channel cable adapter . . . . . . . . . . . . . . . . . . . . . . . .47
40. Removing the LC-SC cable adapter protective caps . . . . . . . . . . . . . . . . . .48
41. Connecting an LC-LC cable into the LC-SC cable adapter . . . . . . . . . . . . . . .48
42. LC-LC fibre-channel cable lever and latches . . . . . . . . . . . . . . . . . . . . .49
43. Removing the LC-LC fibre-channel cable from an LC-SC fibre-channel cable adapter . . . . .49
44. Location of host cables . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
45. Ethernet and serial port locations . . . . . . . . . . . . . . . . . . . . . . . . .50
46. Power cord locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
47. Redundant AC power connections to controllers and drive expansion units . . . . . . . . .52
48. Adding an expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
49. FAStT EXP100 redundant loop configuration . . . . . . . . . . . . . . . . . . . .55
50. Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .63
51. RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
52. Fan and power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . .66
53. Cache active LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Copyright IBM Corp. 2004
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54. Battery LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
55. Hot-swap hard disk drive LEDs . . . . . . . . . . . . . . . . . . . . . . . . .71
56. Drive CRU handle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
57. Fan locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
58. Removing a fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
59. Power supply controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
60. Lever for power supply removal . . . . . . . . . . . . . . . . . . . . . . . . .81
61. Installing a hot-swap power supply . . . . . . . . . . . . . . . . . . . . . . . .81
62. Connecting the power cord to the AC power connector . . . . . . . . . . . . . . . . .82
63. RAID controller levers and labels . . . . . . . . . . . . . . . . . . . . . . . . .83
64. Location of SFPs and fiber-optic cables . . . . . . . . . . . . . . . . . . . . . .84
65. Unlocking the SFP module latch - plastic variety . . . . . . . . . . . . . . . . . . .85
66. Unlocking the SFP module latch - wire variety . . . . . . . . . . . . . . . . . . . .85
67. Pull-rings for removing a controller . . . . . . . . . . . . . . . . . . . . . . . .86
68. Controller battery-access panel screws . . . . . . . . . . . . . . . . . . . . . . .86
69. Removing the controller battery . . . . . . . . . . . . . . . . . . . . . . . . .87
70. Installing a new RAID controller . . . . . . . . . . . . . . . . . . . . . . . . .91
71. Cabling the FAStT100 to a redundant loop . . . . . . . . . . . . . . . . . . . . .92
72. FAStT100 parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
73. Front rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 106
74. Rear rack mounting template . . . . . . . . . . . . . . . . . . . . . . . . . . 107
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Tables
TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks . . . . . xviii
TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks . . . . . .xx
TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks . . . . . . xxi
TotalStorage FAStT100 Storage Server document titles by user tasks . . . . . . . . . . . xxi
TotalStorage FAStT related document titles by user tasks . . . . . . . . . . . . . . . xxiii
TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks . . . . . . . . . . . xxiv
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
IBM TotalStorage FAStT100 specifications . . . . . . . . . . . . . . . . . . . . .10
Alignment pin requirements for different rack flange hole types . . . . . . . . . . . . . .19
10. Storage server LEDs (front) . . . . . . . . . . . . . . . . . . . . . . . . . . .63
11. RAID controller LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
12. Fan LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
13. Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
14. Drive LED activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
15. Symptom-to-FRU index . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
16. Parts listing (TotalStorage FAStT100 storage server) . . . . . . . . . . . . . . . . . 100
17. Hard disk drive record . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Copyright IBM Corp. 2004
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 19
of
as
©
About this document
This document provides instructions for installing and customizing the configuration
your IBM
®
TotalStorage
maintenance procedures and troubleshooting information.
Who should read this document
This document is intended for system operators and service technicians who have
extensive knowledge of fibre channel and network technology.
How this document is organized
Chapter 1, “Introduction,” on page 1 describes the IBM TotalStorage FAStT100
storage server. This chapter includes an inventory checklist and an overview of the
storage server features, operating specifications, and components.
Chapter 2, “Installing the storage server,” on page 13 contains instructions for
installing the storage server in a standard rack cabinet and setting the interface
options.
Chapter 3, “Cabling the storage server,” on page 39 contains fibre channel and
power cabling information for the storage server.
Chapter 4, “Operating the storage server,” on page 57 contains instructions for
power the storage server on or off during either normal or emergency situations.
®
FAStT100 storage server. It also provideshardware
Chapter 5, “Installing and replacing components,” on page 69 contains step-by-step
instructions for how to install or remove customer replaceable units (CRUs), such
hard disk drives, power supplies, RAID controllers, and fan units.
Chapter 6, “Hardware maintenance,” on page 95 contains problems, symptoms, and
error messages that are specific to your storage server.
Appendix A, “Records,” on page 103 provides a table that you can use to record
and update important information about your FAStT100, including serial number and
device records. Whenever you add options to your FAStT100, be sure to update the
information in this table.
Appendix B, “Rack mounting template,” on page 105 provides the rack mounting
templates for installation of the FAStT100. If you want to tear out the templates from
the document for use during installation, use these copies of the templates.
Appendix C, “Power cords,” on page 109 lists power cord information for the
FAStT100.
FAStT installation process overview
The following flow chart gives an overview of the FAStT hardware and the FAStT
Storage Manager software installation process. Lined arrows in the flow chart
indicate consecutive steps in the hardware and software installation process.
Labeled arrows indicate which current documents provide detailed information about
those steps.
Copyright IBM Corp. 2004
xvii
Page 20
U U U
Install Process
Plan Installation
Install Storage
Server/RAID Controller
Enclosure(s) in Rack
Install Storage
Expansion Unit(s)
Make FC Connections
Set Link Speed
(1 Gb or 2 Gb)
Determine
Management
Method
Out-of-Band
Install Network
Hardware; Prepare
Network Connection
* For pSeries Server and 6227 or 6228 HBA use only
In-Band
Documentation
* FC Planning and
*
Integration: User's Guide
and Svc Info
FAStT Storage Manager
Concepts Guide
FAStT Storage Svr
Installation Guide
FAStT RAID Controller
Enclosure Unit Install
and User's Guide
FAStT Storage Exp Units
Install and User's Guides
FAStT and HBA Install
and User's Guides
FAStT Fibre Channel
Storage Server
Installation Guides
Fibre Channel Cabling
Instructions
Connect Power and
Start Server
Verify Server
operation w/ LEDs
Prepare for
Installation of
SM Software
Install and Verify SM SW
on Host and
Workstation
Complete SM SW
Installation
Configure Storage
Hardware
Configure Storage
Subsystems on Host
FAStT Storage Server
Installation Guides
Fibre Channel
Hardware Maintenance
and Problem
Determination Guide
FAStT Storage
Manager Installation
and Support
OS Guides
FAStT Storage Manager
Copy Services
User's Guide
Online Help
Figure 1. Installation process flow by current publications
FAStT Storage Server publications
The following tables present an overview of the FAStT900, FAStT700, FAStT600,
and FAStT100 Fibre Channel Storage Server product libraries, as well as other
related documents. Each table lists documents that are included in the libraries and
what common tasks they address. Click on active links in the tables to access those
documents currently available on the Internet. You can access documentation for
the other FAStT products at the following Web site:
www-1.ibm.com/servers/storage/support/fastt/index.html
FAStT900 Fibre Channel Storage Server library
Table 1 associates each document in the FAStT900 Fibre Channel Storage Server
library with its related common user tasks.
Table 1. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT900
Installation and
Support Guide,
GC26-7530
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 21
U U
U U U
U U
U U
U U
U U U U
U U
U
U
Table 1. TotalStorage FAStT900 Fibre Channel Storage Server document titles by user tasks (continued)
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
IBM TotalStorage
FAStT900 Fibre
Channel Cabling
Instructions,
24P8135
IBM TotalStorage
FAStT900 Storage
Server User’s
Guide, GC26-7534
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM TotalStorage
FAStT900 Rack
Mounting
Instructions,
19K0900
IBM Fibre Channel
Planning and
Integration: User’s
Guide and Service
Information,
SC23-4329
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Diagnosis and
Maintenance
About this document
xix
Page 22
U U U
U U
U U U
U U
U U
U U
U
U xx
FAStT700 Fibre Channel Storage Server library
Table 2 associates each document in the FAStT700 Fibre Channel Storage Server
library with its related common user tasks.
Table 2. TotalStorage FAStT700 Fibre Channel Storage Server document titles by user tasks
Title
IBM FAStT700
Installation and
Support Guide,
32P0171
IBM FAStT700 Fibre
Channel Cabling
Instructions,
32P0343
IBM FAStT700 Fibre
Channel Storage
Server User’s
Guide, 32P0341
IBM FAStT FC2-133
Dual Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT FC2-133 Host
Bus Adapter
Installation and
User’s Guide,
48P9823
IBM FAStT
Management Suite
Java User’s Guide,
32P0081
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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U U U
U
U
U U
U U
U U
U U U U
FAStT600 Fibre Channel Storage Server library
Table 3 associates each document in the FAStT600 Fibre Channel Storage Server
library with its related common user tasks.
Table 3. TotalStorage FAStT600 Fibre Channel Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT600 Fibre
Channel Storage
Server Installation
and User’s Guide,
GC26-7531
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM TotalStorage
FAStT600 Rack
Mounting
Instructions,
24P8125
IBM TotalStorage
FAStT600 Cabling
Instructions,
24P8126
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
FAStT100 Storage Server library
Table 4 associates each document in the FAStT100 Storage Server library with its
related common user tasks.
Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks
Title
IBM TotalStorage
FAStT100 Storage
Server Installation,
User’s, and
Maintenance Guide,
GC26-7641
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
About this document
Diagnosis and
Maintenance
xxi
Page 24
U U
U U
U U
U
U
Table 4. TotalStorage FAStT100 Storage Server document titles by user tasks (continued)
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
IBM TotalStorage
FAStT100 Fibre
Channel Cabling
Instructions,
24P8973
IBM TotalStorage
FAStT FC2-133 Dual
Port Host Bus
Adapter Installation
and User’s Guide,
GC26-7532
IBM FAStT FC2-133
Host Bus Adapter
Installation and
User’s Guide,
48P9823
IBM TotalStorage
FAStT Fibre
Channel Hardware
Maintenance
Manual, GC26-7640
IBM TotalStorage
FAStT Fibre
Channel Problem
Determination
Guide, GC26-7642
Diagnosis and
Maintenance
xxii
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 25
U
U U
U U U U U
U U U U U
U U U U U
U
U U U U
FAStT-related hardware publications
Table 5 associates each of the following documents related to FAStT operations
with its related common user tasks.
Table 5. TotalStorage FAStT related document titles by user tasks
Title
IBM Safety
Information,
P48P9741
IBM TotalStorage
FAStT EXP100
Storage Expansion
Unit Release Notes,
GC26–7619
IBM TotalStorage
FAStT EXP100
Storage Expansion
Unit Installation and
Users Guide,
GC26–7601
Fibre Channel
Solutions - IBM
FAStT EXP500
Installation and
User’s Guide,
59p5637
IBM EXP700
Storage Expansion
Unit Installation and
User’s Guide,
32P0178
IBM Netfinity
®
Fibre
Channel Cabling
Instructions,
19K0906
IBM Fibre Channel
SAN Configuration
Setup Guide,
25P2509
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
Administration
Diagnosis and
Maintenance
FAStT Storage Manager Version 8.4 publications
Table 6 on page xxiv associates each document in the FAStT Storage Manager
library with its related common user tasks.
About this document
xxiii
Page 26
U U U
U U U
U U U U
U
U U U
U U U U U U
If
or
Table 6. TotalStorage FAStT Storage Manager Version 8.4 titles by user tasks
Title
Planning Hardware
Installation
Software
Installation
User Tasks
Configuration Operation and
IBM TotalStorage
FAStT Storage
Manager 8.4x
Installation and
Support Guide for
Intel-based
Operating System
Environments,
GC26-7621
IBM TotalStorage
FAStT Storage
Manager 8.4x
Installation and
Support Guide for
AIX®, UNIX, and
Solaris, GC26-7622
IBM TotalStorage
FAStT Storage
Manager Copy
Services User’s
Guide, GC26-7561
IBM FAStT Storage
Manager Script
Commands (see
product CD)
IBM TotalStorage
FAStT Fibre
Channel Hard Drive
and Storage
Expansion
Enclosure
Installation and
Migration Guide,
GC26-7639
IBM TotalStorage
FAStT Storage
Manager Concepts
Guide, GC26-7560
Administration
Diagnosis and
Maintenance
Getting information, help, and service
you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
xxiv
information about IBM and IBM products, what to do if you experience a problem
with your IBM Eserver xSeries
service, if it is necessary.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
™
IntelliStation
®
system, and whom to call for
Page 27
v
v
v
v
v
v
–
–
–
–
–
–
v
to
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
Check all cables to make sure that they are connected.
Check the power switches to make sure that the system is turned on.
Use the troubleshooting information in your system documentation and use the
diagnostic tools that come with your system.
Check for technical information, hints, tips, and new device drivers at the
following Web site:
www.ibm.com/storage/techsup.htm
Use an IBM discussion forum on the IBM Web site to ask questions.
can solve many problems without outside assistance by following the
You
troubleshooting procedures that IBM provides in the online help or in the documents
that are provided with your system and software. The information that comes with
your system also describes the diagnostic tests that you can perform. Most xSeries
and IntelliStation systems, operating systems, and programs come with information
that contains troubleshooting procedures and explanations of error messages and
error codes. If you suspect a software problem, see the information for the
operating system or program.
Using the documentation
Information about the xSeries or IntelliStation system and preinstalled software, if
any, is available in the documents that come with your system. This includes printed
documents, online documents, readme files, and help files. See the troubleshooting
information in your system documentation for instructions on how to use the
diagnostic programs. The troubleshooting information or the diagnostic programs
might tell you that you need additional or updated device drivers or other software.
Web sites
IBM maintains pages on the World Wide Web where you can get the latest
technical information and download device drivers and updates.
For FAStT information, go to the following Web site:
www.ibm.com/storage/techsup.htm
The support page has many sources of information and ways for you to solve
problems, including:
Diagnosing problems using the IBM Online Assistant
Downloading the latest device drivers and updates for your products
Viewing frequently asked questions (FAQ)
Viewing hints and tips to help you solve problems
Participating in IBM discussion forums
Setting up e-mail notification of technical updates about your products
You can order publications through the IBM Publications Ordering System at the
v
following web site:
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi/
For the latest information about IBM xSeries products, services, and support, go
the following Web site:
www.ibm.com/eserver/xseries/
About this document
xxv
Page 28
to
v
v
by
v
v
In
7
A
v
v
For the latest information about IBM pSeries products, services, and support, go
the following Web site:
www.ibm.com/eserver/pseries/
For the latest information about the IBM IntelliStation information, go to the
following Web site:
www.ibm.com/pc/intellistation/
For the latest information about operating system and HBA support, clustering
support, SAN fabric support, and Storage Manager feature support, see the
TotalStorage FAStT Interoperability Matrix at the following Web site:
www.storage.ibm.com/disk/fastt/supserver.htm
Software service and support
Through IBM Support Line, for a fee you can get telephone assistance with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
Support Line in your country or region, go to the following Web site:
www.ibm.com/services/sl/products/
For more information about the IBM Support Line and other IBM services, go to the
following Web sites:
www.ibm.com/services/
www.ibm.com/planetwide/
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to the following Web site for support telephone numbers:
www.ibm.com/planetwide/
the U.S. and Canada, hardware service and support is available 24 hours a day,
days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
Fire suppression systems
fire suppression system is the responsibility of the customer. The customer’s own
insurance underwriter, local fire marshal, or a local building inspector, or both,
should be consulted in selecting a fire suppression system that provides the correct
level of coverage and protection. IBM designs and manufactures equipment to
internal and external standards that require certain environments for reliable
operation. Because IBM does not test any equipment for compatibility with fire
suppression systems, IBM does not make compatibility claims of any kind nor does
IBM provide recommendations on fire suppression systems.
Table 8 on page 10 lists the environmental specifications for the FAStT100.
How to send your comments
Your feedback is important in helping us to provide the most accurate and
high-quality information. If you have comments or suggestions for improving this
publication, you can send us comments electronically by using these addresses:
Internet: starpubs@us.ibm.com
xxvi
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 29
v
v
of
v
IBMLink from U.S.A.: STARPUBS at SJEVM5
IBMLink from Canada: STARPUBS at TORIBM
IBM Mail Exchange: USIB3WD at IBMMAIL
You can also mail your comments by using the Reader Comment Form in the back
this manual or direct your mail to
International Business Machines Corporation
Information Development
Dept. GZW
9000 South Rita Road
Tucson, AZ 85744–0001
U.S.A
About this document
xxvii
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IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 31
©
Chapter 1. Introduction
This chapter describes the operating specifications, features, and components for
the IBM TotalStorage Fibre Array Storage Technology (FAStT) FAStT100 storage
server (hereafter referred to as FAStT100 or storage server). This chapter also
includes a list of hardware that comes with the storage server.
Overview
IBM FAStT solutions support the large and growing data storage requirements of
business-critical applications. These scalable IBM FAStT solutions offer you data
access and protection to meet your existing enterprise storage requirements and
prepare for the future.
The FAStT100 (Machine Type 1724, Model 100) is a rack-mountable storage server
that comes with two RAID controllers, two power supplies, and two cooling units
and provides dual, redundant controllers, redundant cooling, redundant power, and
battery backup of the RAID controller cache. The FAStT100 is designed to provide
maximum host and drive-side redundancy. Each RAID controller supports direct
attachment of one host that contains one or two host adapters.
Designed for data archival, data reference, and near-line storage applications, the
FAStT100 utilizes the latest Serial Advanced Technology Attachment (SATA) disk
drive technology. The FAStT100 supports up to fourteen 1.5 Gbps 250 GB SATA
disk drive modules, offering up to 3.5 terabytes (TB) of capacity per enclosure. You
can configure RAID-protected storage solutions of up to 14 TB, providing
economical and scalable storage for your rapidly growing application needs for
limited access, data reference storage capacity. The FAStT100 is designed with
redundant 2 Gbps fibre channel connections for expanding the FAStT100 storage
capacity to SATA hard drives in external EXP100 drive expansion enclosures.
The FAStT100 supports redundant configurations with FAStT EXP100 expansion
units. External cables and small form-factor pluggable (SFP) modules connect the
storage server to the expansion unit. The FAStT100 can be used in storage area
networks to satisfy the needs of various fixed content, data reference applications
that require large amounts of storage capacity but do not have the high utilization
and access characteristics satisfied by fibre channel disk drive storage. The storage
server provides continuous, reliable service, using hot-swap technology for easy
replacement without shutting down the system. Up to three FAStT EXP100 units
can be connected together with the FAStT100 in a fibre-channel loop, providing
connections to a maximum of 56 hard drives. Contact your IBM support
representative for information about the availability of future support for connecting
more than three FAStT EXP100 units.
Note: SATA hard drive CRUs cannot be interchanged with the fibre-channel hard
drive CRUs that are supported in other FAStT storage products.
Copyright IBM Corp. 2004
1
Page 32
To
is
To be
2
Attention
ensure proper operation when connecting EXP100 expansion units to the
FAStT100, you must verify that the EXP100 ESM firmware level is at level
9551 or later. If the ESM firmware level is lower than 9551, disconnect the
EXP100 and contact IBM support, your IBM reseller, or your IBM
representative for assistance. See the IBM TotalStorage FAStT EXP100
Expansion Unit Installation and User′ s Guide for details on how to determine
ESM firmware versions.
Fibre channel defined
Fibre channel technology is outlined in the SCSI-3 Fibre Channel Protocol
(SCSI-FCP) standard. Fibre channel is a high-speed data transport technology that
used for mass storage and networking.
Using a fibre-channel arbitrated loop (FC-AL), more than 100 fibre-channel devices
can be supported, compared to 15 small computer system interface (SCSI) devices.
The connection from the FAStT100 to the FAStT EXP100 is a 2 Gb fibre-channel
device that supports data transfer rates up to 200 MBps half-duplex and 400 MBps
full-duplex on optical interfaces.
SATA defined
The Serial Advanced Technology Attachment (SATA) interface offers increased data
rate performance over Parallel Advanced Technology Attachment (ATA), while
maintaining the benefits of ATA. SATA is designed to overcome the performance
barriers that have been forecasted for current parallel technologies while
maintaining the cost-efficiency of Parallel ATA. SATA specifications allow for thinner,
more flexible cables, and lower pin counts. It also enables easier, more flexible
cable routing management and the use of smaller connectors than is possible with
the existing Parallel ATA technology.
The Serial ATA Working Group introduced the first SATA specification, Serial ATA
1.0, in 2001 (http://www.serialata.org).
Product updates
You should download the latest version of the FAStT Storage Manager host
software and the FAStT storage server controller firmware (and, if you are
connecting EXP100 expansion units to the FAStT100 storage server, the EXP100
ESM firmware and the EXP100 disk drive firmware) at the time of the initial
installation and when product updates become available.
1
notified of important product updates, you must first register at the IBM
Support and Download Web site:
www.ibm.com/servers/storage/support/fastt
1. For the FAStT100, each drive is considered to be a device in a fibre-channel loop, even though the FAStT100 drive interface is
SATA (not fibre channel). The EXP100 ESM and the FAStT100 controller and SATA hard drive interposer convert SATA interface
protocol to fibre channel protocol.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 33
On
1.
2. In
3.
4.
v
–
–
–
–
–
–
–
–
–
–
–
–
2 Gb
v
–
–
–
Go to the Personalized Support section of the web page and click My Support.
the next page, go to the We use IBM Registration section. To register to use
this site, click Register.
Perform the following steps to receive product updates:
Once you have registered, type your user ID and password to log into the site.
The Welcome page opens.
the Select a Product Family pull-down menu, scroll down to the listing of
hardware topics and select Computer Storage. Click Go. The Computer
Storage page opens.
Scroll down to the Disk Storage Systems category and check the box for 1724
(and 1710 if you are connecting EXP100 expansion units to the FAStT100).
Check the boxes for any other FAStT products for which you would like to
receive information. Scroll to the bottom of the page and select Save and
Return . The main page opens.
Select your mail preferences. Select Flashes and Downloadable files to
receive important information about product updates. Click Submit. You should
see a confirmation at the bottom of the page that indicates that your profile was
successfully updated.
Features at a glance
Table 7 summarizes the features of the storage server. For a list of the operating
specifications, such as weight, height, and heat output, see Table 8 on page 10.
Table 7. Features at a glance
General
Modular components:
High-capacity SATA disk drives
RAID controllers
Power supplies
Cooling fans
v
Technology:
Support for disk arrays
Support for clustering
Fibre channel host interface
Redundant data storage, cooling
system, power system, and RAID
controllers
Hot-swap technology for drives,
power supplies, fans, and RAID
controllers
Clustering support
Clustering is a means of sharing array groups among controllers to provide
redundancy of controllers and servers. This redundancy is important if a hardware
component fails. If a hardware component failure occurs in a cluster, another server
takes ownership of the array group.
v
User interface:
Built-in power, activity, and fault Light
Emitting Diodes (LEDs)
Identification labeling on customer
replaceable units (CRUs), rear LEDs,
switches, and connectors
Easy-to-replace drives, power
supplies, RAID controllers, and fans
drive storage
Disk
1.5 Gbps SATA drive enclosure
Maximum drives per storage server: 14
Attached
Expansion Units
connection only
RAID controllers
Technology and interfaces:
Fibre channel: 40-pin FC disk drives
Fibre channel interface: six small
form-factor pluggable (SFP) modules
for incoming and outgoing FC cables
(three SFPs on each RAID
controller)
Two 1 Gbps/2 Gbps
(auto-negotiated) fibre channel host
side connections per controller
Clustering requires software specific to your operating system. For more information
about clustering, go to the following Web site:
www.pc.ibm.com/us/compat/nos/cert.shtml
Chapter 1. Introduction
3
Page 34
v
v
v
v
v 14
v
–
–
14
v
A
on
To
v
v
v
v
v
If an
If
To
v
4
Inventory checklist
The FAStT100 ships with the following items:
Two RAID controllers
Two fan units
Two power supplies
Two line cord jumpers
One rack-mounting hardware kit, including:
v
Box ID labels (used to label the storage server IDs on the front of the FAStT100)
Attention:
filler panels
Two rails (right and left assembly)
Eight M6 black hex-head slotted screws
blank trays (your storage server might come with up to 14 hard disk drives)
The FAStT100 does not ship with region-specific power cords. You must obtain the
IBM-approved power cords for your region. See Appendix C, “Power cords,” on
page 109 for the IBM-approved power cords for your region.
rack mounting template and instructions for installing the support rails and the
storage server are provided in this book in Chapter 2, “Installing the storage server,”
page 13.
connect your FAStT100 to other devices, use the following options:
IBM SFP module
IBM LC-LC fibre-channel cable
IBM LC-SC fibre-channel cable (for host-side connections only)
Note:
You must order these options separately.
Software and documentation
IBM FAStT Storage Manager Version 8.42 CD including client software and
firmware, and online help and publications in Adobe Acrobat Portable Document
Format (PDF)
For a list of available IBM FAStT publications, see “FAStT Storage Server
publications” on page xviii.
Fibre channel cabling instructions
item is missing or damaged, contact your IBM reseller or your IBM marketing
representative.
you have not already done so, record your storage server serial number in the
table in Appendix A, “Records,” on page 103. The serial number is located on a
label at the rear of the FAStT100. The machine and model number are found on the
product information label above the serial number.
Best practices guidelines
ensure optimal operation of your system, always follow these best practices
guidelines:
Back up the data on your storage drives periodically.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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To
v
v
v
v
v A
–
–
–
v
maintain power redundancy, plug the storage server’s right and the left power
supplies into two independent external power circuits through ac distribution units
inside a rack cabinet or directly into external receptacles. Similarly, the right and
left power supplies of the FAStT drive enclosures attached to the FAStT100
should be plugged into the same two independent external power circuits as the
FAStT100. This ensures that the FAStT100 and all its attached drive enclosures
will have power if only one power circuit is available. In addition, having all the
right or all the left power supplies plug into the same power circuit enables the
components in the storage subsystem to power on simultaneously during an
unattended restoration of power. See Figure 47 on page 52 for an example of
redundant power connections.
Before any planned system shutdown or after any system changes (additions,
removals, or modifications), save controller subsystem profiles as explained in
the storage manager guide for your operating system.
Ensure that your system is in an optimal state before you shut it down. Never
turn the power off if any fault light is lit; be sure to resolve any error conditions
before you shut down the system.
During any maintenance or attended power-up procedure, carefully follow the
power-up sequence listed in “Turning on the storage server” on page 57. Check
that each component of the subsystem is powered-on in the proper order during
this entire power-up procedure to ensure the controller will be able to optimally
access all of your storage subsystems.
The storage subsystem supports simultaneous power-up to the system
components; however, you should always follow the power-up sequence listed in
“Turning on the storage server” on page 57 during any attended power-up
procedure.
storage system in an optimal state should recover automatically from an
unexpected shutdown and unattended simultaneous restoration of power to
system components. After power is restored, call IBM support if any of the
following conditions occur:
The storage subsystem logical drives and arrays are not displayed in the
Storage Manager graphical user interface (GUI).
The storage subsystem logical drives and arrays do not come online.
The storage subsystem logical drives and arrays seem to be degraded.
Storage server components
The following sections show the components of the storage server.
The hot-swap features of the storage server enable you to remove and replace hard
disk drives, power supplies, RAID controllers, and fans without turning off the
storage server. Therefore, you can maintain the availability of your system while you
remove, install, or replace a hot-swap device.
Hot-swap drive bays
The hot-swap drive bays that are accessible from the front of your storage server
are shown in Figure 2 on page 6.
Chapter 1. Introduction
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1.
2.
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in an
6
Hot-swap drive bays
f10ug052
Figure 2. FAStT100 hot-swap drive bays
The FAStT100 supports up to 14 FAStT 1.5 Gbps SATA hard disk drives. These
drives are preinstalled in drive trays. The unit consisting of the drive and the drive
carrier assembly is called a drive CRU. The SATA drive CRU includes the drive tray,
the SATA drive, and the hard disk drive (HDD) interposer card. You install the drive
CRUs in the 14 drive bays on the front of the storage server. There are no
serviceable parts in a drive CRU. If it fails, it must be replaced in its entirety (drive,
interposer, bezel, and tray).
Attention:
Never hot-swap a drive CRU when its associated green Activity LED is flashing.
Hot-swap a drive CRU only when its associated amber Fault LED lights and is
not flashing or when the drive is inactive and its associated green Activity LED
lights and is not flashing.
The SATA drive and its HDD card are digitally signed together at the factory. Do
not swap drives and interposers between drive CRUs. Do not replace one SATA
drive with another SATA drive. These actions will result in a drive CRU that
cannot be recognized by the storage server RAID controller.
Note:
the hard disk drive you want to remove is not in a failed or bypass state,
always use the Storage Manager client program either to place the drive in a
failed state or to place the array that is associated with the drive (or drives)
offline state before you remove the drive from the enclosure.
Front controls and indicators
This section describes the primary controls on the front of the storage server. The
locations of these primary controls are shown in Figure 3.
Activity LED
Fault LED
General system
error LED
Latch Tray handle
Figure 3. Front controls and indicators
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Power-on LED
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to
The FAStT100 has blank trays in the unused drive bays. To begin installing new
drives, you must first remove the blank trays and save them. Each of the 14 bays
must always contain either a blank tray or a drive CRU. You can install up to 14
hot-swap drive CRUs in the storage server.
Activity LED: Each drive CRU has an associated Activity LED on the FAStT100
chassis. A flashing green LED indicates drive activity. A solid green LED indicates
that the drive is properly installed and powered on.
Fault LED: Each drive CRU has an associated Fault LED on the FAStT100
chassis. A solid amber LED indicates a drive failure. A flashing amber LED
indicates that a drive identify process is in progress.
General system error LED: A solid amber LED indicates that the unit has a
power supply, fan unit, or hard disk drive error.
Latch: Use this multipurpose latch to release or lock the drive CRU in place.
Power-on LED: A solid green LED indicates that the storage server has dc
power.
Tray handle: Use this multipurpose handle to insert and remove a drive CRU in
the bay.
Back view
Figure 4 shows the components at the back of the storage server.
Hot-swap fan bays
Raid controllers
f10ug021
Hot-swap
power supplies
Figure 4. Back view of FAStT100 storage server
RAID controller
Each RAID controller contains three ports for Small Form-Factor Pluggable
(SFP) modules that connect to the fibre channel cables. Two of the SFP
ports (labelled Host 1 and Host 2) are for host server attachment. The third
SFP port (labeled Expansion) is used to connect additional expansion units
the storage server.
Each RAID controller also contains a battery to maintain cache data in the
event of a power failure. For more information, see “Cache memory and
RAID controller battery” on page 66.
Hot-swap fans
The storage server has two interchangeable hot-swap and redundant fan
CRUs. Each fan CRU contains two fans. If one fan CRU fails, the second
fan CRU continues to operate. You must install both fan CRUs to maintain
proper cooling within the storage server, even if one fan CRU is not
operational.
Chapter 1. Introduction
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as
8
Hot-swap power supplies
The storage server comes with two hot-swap power supplies. You must
install both power supplies to maintain proper cooling.
Interface ports and switches
Figure 5 shows the ports and switches on the back of the storage server.
Ethernet
Host port 2
Host port 1
AC power
connector
Expansion port
Serial port Serial port
AC power
Server ID
switch
Host port 2
Host port 1
switch
Figure 5. Interface ports and switches
RAID controller
Each RAID controller contains several connectors and LEDs. Each
controller has two host ports and one expansion port for connecting the
storage server to hosts or expansion units. You first insert SFPs into the
ports and then connect the fibre channel cables.
Host ports
The host ports (labelled Host 1 and Host 2) are used to connect a fibre
channel cable from the host systems. You first insert an SFP into the port
and then connect a fibre channel cable. The two host ports in each
controller are independent. They are not connected in the controller module
auto-negotiate between 1 Gbps and 2 Gbps.
Ethernet
Expansion port
1 Gbps/
2 Gbps
switch
AC power
connector
AC power
switch
f10ug022
they would be in a hub configuration. The host port connections can
Ethernet port
The Ethernet port is used for an RJ-45 10BASE-T or 100BASE-T Ethernet
connection to each controller. Use the Ethernet connection to directly
manage the FAStT100.
Expansion port
The expansion port (labelled Expansion) is used to connect additional
expansion units to the RAID controllers. You first insert an SFP into the port
and then connect a fibre channel cable.
Serialport
The serial port is used by service personnel to perform diagnostic
operations on the RAID controllers. Incorrect use of the serial port can
result in loss of data access and, in some cases, in loss of data.
Server ID switch (Enclosure ID switch)
The Server ID (also referred to Enclosure ID) switch settings range from 0
through 7. When connecting the FAStT100 to EXP100 drive enclosures,
only the unique IDs ranging from 00 through 07 can be set.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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to
Attention: When connecting the FAStT100 to EXP100 drive enclosures,
NOT use the tens digit (x10) setting. Use only the ones digit (x1) setting
set unique server IDs or enclosure IDs. For more information, see
“Server ID (Enclosure ID) settings” on page 29.
Gbps/2 Gbps switch
1
The default switch setting is 2 Gbps. This is the only speed setting that is
allowed for the FAStT100.
Attention: Do not remove the metal plate that covers the storage server
speed setting. Do not adjust the storage server speed setting.
Storage server operating environment
This section provides general operating information about the FAStT100. All
components plug directly into the backplane.
Chapter 1. Introduction
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– 46
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– 47
1.
2.
10
FAStT100 specifications
Table 8 lists the specifications for the FAStT100.
Table 8. IBM TotalStorage FAStT100 specifications
Size
Width: 48.1 cm (18.97 in.)
Height: 13.2 cm (5.21 in.)
Depth: 59.7 cm (23.52 in.)
Weight
Drive-ready weight (without disk drive
modules installed): 26.5 kg (58.3 lb)
Fully configured weight (with 14 disk drives
installed): 40.8 kg (85.7 lb)
Electrical
Sine-wave input (50 - 60 Hz) is required
Input voltage low range:
Input voltage high range:
v
Input kilovolt-amperes (kVA),
v
approximately:
Environment
Air temperature
Humidity
v
input
Minimum: 90 V ac
Maximum: 127 V ac
Minimum: 198 V ac
Maximum: 257 V ac
Minimum configuration: 0.06 kVA
Maximum configuration: 0.39 kVA
Operating:
Altitude: 0 - 914 m (3000 ft): 10° 35° C (50° - 95° F)
Altitude: 914 m - 2133 m (3000 7000 ft): 10° - 32° C (50° - 90° F)
Important:
operating environment air temperature
22° C (72° F) or lower.
Storage:
Altitude: 0 - 914 m (3000 ft): 1° - 60°
(33° - 140° F)
80%
Noncondensing
The recommended
Heat dissipation
Fully configured storage server (14 1.5
Gbps SATA hard disk drives)
1088 BTU per hour
Acoustical
noise emission values
For open bay (0 drives installed) and typical
system configurations (eight hard disk drives
installed):
Sound power (idling):
5.9 bel (open bay)
6.1 bel (typical)
Sound power (operating):
v
5.9 bel (open bay)
6.2 bel (typical)
Sound pressure (idling):
v
dBA (open bay)
dBA (typical)
Sound pressure (operating):
v
dBA (open bay)
dBA (typical)
These
levels are measured in controlled
acoustical environments according to ISO
7779 and are reported in accordance with
ISO 9296. The declared sound power levels
indicate an upper limit, below which a large
portion of machines operate. Sound pressure
levels in your location might exceed the
average 1-meter values stated because of
room reflections and other nearby noise.
Notes:
The nonoperating environment must not exceed the operating environment
limits for longer than 60 days.
The storage environment must not exceed the operating environment limits for
longer than 1 year.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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is
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v To
3.
Substantial deviations from the suggested operating range, in either direction, if
sustained for extended periods of time, will expose the unit to greater risk of
failure from external causes.
Heat output, airflow, and cooling
The maximum heat output of the FAStT100 is 390 watts (1088 BTU/hr). Each
FAStT100 rack-mounted unit requires an airflow of 2.5 m
input air temperature to all racks should be in the range 10° C - 35° C (50° F - 95°
F). The recommended operating temperature is 22° C (72° F).
When racks that contain many FAStT100s are to be installed together, the following
requirements must be met to ensure that the FAStT100s are adequately cooled:
Air enters at the front of the rack and leaves at the back. To prevent the air that
leaving the rack from entering the intake of another piece of equipment, you
must position the racks in alternate rows, back-to-back and front-to-front. This
arrangement is known as “cold aisle/hot aisle” and is shown in Figure 6 on page
12.
Where racks are in rows, each rack must touch the rack that is next to it to
reduce the amount of hot air that can flow around from the back of the rack into
the intakes of the storage servers that are in that rack. You should use Suite
Attach Kits to completely seal any gaps that remain between the racks. For
details about Suite Attach Kits, contact your marketing representative.
Where racks are in rows front-to-front or back-to-back, a gap of at least 1220 mm
(48 in.) must separate the rows across the cold aisle.
ensure correct airflow in each rack, the rack filler plates must be installed in
unused positions. Also, all the gaps in the front of the racks must be sealed,
including the gaps between the storage servers.
3
(87 ft3) per minute. The
Chapter 1. Introduction
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12
back
T42 racks
front
1220 mm cold
aisle width
Air
Cold aisle
front
T42 racks
back
conditioner
Hot aisle
back
T42 racks
front
Airflow
Figure 6. Example of cold aisle/hot aisle rack configuration
Perforated tiles
or gratings
2440 mm between
center lines of hot
and cold aisle
f10ug001
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1.
≥ 18 kg
≥ 32 kg
≥ 55 kg
If
2.
3. If
on
4.
5.
6. If
7.
8.
9.
©
Chapter 2. Installing the storage server
This chapter provides the information that you need to prepare the FAStT100 for
installation into a rack cabinet. This chapter also contains information about cabling,
setting interface options, and installing optional cables.
The following sequence summarizes the installation steps you will perform in this
chapter.
Prepare the installation site and the rack cabinet. Unpack the FAStT100 and
other hardware from the shipping box. See “Preparing for installation” on page
14.
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Attention: The fully configured FAStT100 weighs up to 40.8 kg (85.7 lbs). At
least two other people should help you lift the FAStT100 from the shipping box.
desired, open the sides of the shipping box and remove the CRUs from the
FAStT100 before you lift it from the shipping box in order to lighten the storage
server. See “Removing the CRUs” on page 20.
Install the support rails in the rack. See “Installing the support rails” on page 18.
necessary, remove the CRUs from the FAStT100. See “Removing the CRUs”
page 20.
Install the FAStT100. See “Installing the FAStT100 into a rack” on page 24. If
necessary, replace the CRUs in the FAStT100. See “Replacing the FAStT100
CRUs” on page 25.
Set the FAStT100 interface options. See “Setting the interface options” on page
28.
required, cable the FAStT100 to other FAStT EXP100s. See Chapter 3,
“Cabling the storage server,” on page 39.
Install the FAStT Storage Manager 8.42 host software. Refer to the IBM
TotalStorage FAStT Storage Manager 8.4x Installation and Support Guide for
the appropriate operating system for instructions on how to install the FAStT
Storage Manager 8.42 host software.
Turn on the FAStT100. See “Turning the storage server on and off” on page 57.
Use the FAStT Storage Manager 8.42 host software to verify the configuration.
Copyright IBM Corp. 2004
13
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1.
2.
≥ 18 kg
≥ 32 kg
≥ 55 kg
3.
4.
14
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
reduce the possibility of electrostatic discharge, observe the following
precautions:
Limit your movement. Movement can cause static electricity to build up around
you.
Handle the device carefully, holding it by its edges or its frame.
not touch solder joints, pins, or exposed printed circuitry.
not leave the device where others can handle and possibly damage the
device.
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least two seconds. This drains static electricity
from the package and from your body.
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or
metal table. Take additional care when handling devices during cold weather
because heating reduces indoor humidity and increases static electricity.
Preparing for installation
Complete the following steps to prepare the FAStT100 for installation into a rack
cabinet.
Prepare the site to meet all area, environmental, power, and site requirements.
For more information, see “Storage server operating environment” on page 9.
Move the FAStT100 to the site.
Statement 4:
(39.7 lb)
CAUTION:
Use safe practices when lifting.
Remove the FAStT100 from its shipping container and check the contents (see
“Inventory checklist” on page 4). If any items are missing, contact your IBM
reseller before proceeding.
Assemble the tools and equipment that you will need for installation. These
might include:
(70.5 lb)
(121.2 lb)
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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v To
v If
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1.
2.
3. If
4. If
5.
Preparing the site
This section lists the floor space requirements and weight information for the
FAStT100. For information on interface cables and connections, see Chapter 3,
“Cabling the storage server,” on page 39.
v
The power cords that are shipped with the FAStT100
Number 2 Phillips and medium flat-blade screwdrivers
Antistatic protection (such as a grounding wrist strap)
Fibre channel (FC) and Ethernet interface cables and cable straps
SFP modules
The rack-mounting hardware that ships with the FAStT100
The IBM FAStT Storage Manager Version 8.42 CD, which includes the IBM
FAStT Storage Manager 8.42 software and FAStT storage server controller
firmware 05.42.xx.xx that ships with the FAStT100. You use this software to
configure the storage subsystems.
Continue with “Preparing the site.”
Floor space: The floor area at the installation site must provide the following
conditions:
Enough stability to support the weight of the fully configured FAStT100 and
associated systems
Sufficient space to install the FAStT100
Weight:
SATA hard disk drives that are installed. A fully configured FAStT100 with two fans,
two power supplies, two RAID controllers, and up to 14 SATA hard disk drives
installed weighs 40.8 kg (85.7 lbs).
Continue with “Preparing the rack.”
Preparing the rack
Important: Before you install the FAStT100 in a rack, keep in mind the following
considerations:
Review the documentation that comes with your rack enclosure for safety and
cabling considerations.
Install the FAStT100 in a recommended 22° C (72° F) environment.
sufficient.
Always connect the storage server to a properly grounded outlet.
Always connect the rack power distribution units (PDUs) to at least two different
power circuits or sources.
The FAStT100 total weight depends on the number of FAStT 1.5 Gbps
ensure proper airflow, do not block the air vents; 15 cm (6 in.) of air space is
ensure rack stability, load the rack starting at the bottom.
you install multiple components in the rack, do not overload the power outlets.
Complete
the following steps to prepare the rack before you install the FAStT100:
Move, unpack, and level the rack at the installation site (if needed).
Remove the external rack panels.
necessary, stop all I/O activity to the devices in the rack.
necessary, turn off all drive enclosure and rack power. Disconnect existing
power, network, and other external cables.
Chapter 2. Installing the storage server
15
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16
5.
Install any additional interface cables and power cables.
After you have completed these steps, continue with “Installing the FAStT100.”
Installing the FAStT100
This section provides instructions on how to install the FAStT100 in a rack.
Rack mounting template
Attention: Duplicate copies of the rack mounting templates are provided in
Appendix B, “Rack mounting template,” on page 105. If you want to tear out the
templates from this document for easier use, use the copies in Appendix B, “Rack
mounting template,” on page 105 rather than the copies provided in this section.
Use the following templates (Figure 7 on page 17 and Figure 8 on page 18) to
identify the proper locations for inserting M6 screws when mounting the support
rails and FAST100 to a rack. The locations for the M6 screws are highlighted in the
templates.
The FAStT100 is 3 U high. Align the template with the rack at a U boundary. U
boundaries are shown as horizontal dashed lines in the rack mounting templates.
Note: The mounting holes that are shown in the following templates are square.
The holes in your rack might be round, square, or threaded.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
Page 47
3 U
2 U
1 U
Rack Mounting
Bezel
()Front Left
Rail assembly
()Front Left
FAStT100
FRONT
Template
Bezel
()Front Right
Rail assembly
()Front Right
3 U
2 U
1 U
0 U
Figure 7. Front rack mounting template
f10ug058
0 U
Chapter 2. Installing the storage server
17
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an
1.
2.
3.
18
3 U
2 U
1 U
Rack Mounting
Rail assembly
()Rear Left
3 U
FAStT100
REAR
Template
2 U
1 U
Rail assembly
()Rear Right
0 U
Figure 8. Rear rack mounting template
Installing the support rails
Before installing the FAStT100 in a rack, you must install the rails and
rack-mounting hardware that come with your storage server. The FAStT100 requires
Electronic Industries Association (EIA) 310-D Type A 19-inch rack cabinet. The
distance between EIA rails, from the front to the rear of the rack, is 60.96 cm (24
in.) minimum and 81.28 cm (32 in.) maximum. This rack conforms to the EIA
standard. Where you place the support rails in the rack depends on where you
intend to position the storage server.
Complete the following steps to install the support rails:
Note: Refer to Figure 10 on page 20 while performing these steps.
Ensure that the rack has already been installed.
Ensure that a stabilizer has been correctly attached to the bottom front of the
rack to prevent the rack from tipping forward while the FAStT100 is being
installed.
Refer to the installation and service guide, or equivalent, for the rack as
required.
Locate the two support rails and six of the eight M6 screws that are supplied
with the FAStT100.
Printed in the U.S.A.
®
f10ug059
0 U
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1
4.
v If
v If
v If
v If
v
Attention: Both support rails are shipped with three screws and spacers,
called alignment pins, already installed at the front of each rail. They have
been inserted in the front of each support rail as guides to indicate where not
use M6 screws when you attach the front of the support rail to the rack. See
Figure 9.
1
Alignment pins with spacers
2
Alignment pin without spacer
3
f10ug057
Figure 9. Alignment pins with and without spacers
Depending on which type of rack mounting flange is present on your rack, you
might have to remove some or all of the spacers. For example, if the rack in
which you are installing the support rails has round holes, you will need to
remove the spacers from the top and bottom alignment pins so that the rail sits
flush with the rack. See Table 9.
Table 9. Alignment pin requirements for different rack flange hole types
Rack flange type
Square hole
Round hole
Threaded hole
Pins to remove
None
and 3
All
The rack-mounted unit is three EIA units high. Decide accordingly where you
are going to install the support rails.
Attention: Use the rack mounting template provided in Figure 7 on page 17
and Figure 8 on page 18 to locate the proper rack mounting holes for installing
the support rails into the rack.
Note the following considerations before you choose where to install the rails:
you are installing the FAStT100 into an empty rack, install it into the
lowest available position so that the rack does not become unstable.
you are installing more than one FAStT100 in the rack, start at the lowest
available position, and work upward.
appropriate, allow for possible later installation of other units.
necessary, remove the rack power distribution unit before you install the
support rails.
For procedures and more information, refer to the installation and service
guide, or equivalent, for the rack.
Chapter 2. Installing the storage server
19
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6.
7.
8.
M6
9.
on
20
5.
Starting with the left rail, remove and save the 6/32 in. screw (5 ). Loosen the
four rail adjustment screws (2 ).
Note:
The support rails are not marked as Left or Right. However, each rail
can be correctly mounted on only one side of the rack cabinet. The rails
should be mounted with the alignment pins at the front of the rack.
Figure 10 shows the installation of the left support rail.
Hold the front of the rail against the inside of the right rack-mounting flange
and loosely tighten the lower M6 screw (4 ). See Figure 7 on page 17 for the
location for this screw.
Extend the rear of the support rail until it makes contact with the rear rack rail.
From the rear of the rack, thread and tighten two M6 screws (1 ) (see
Figure 8 on page 18 for the location for these screws). From the front of the
rack, finish tightening the front M6 screw (4 ).
When you are the finished, the rail should be attached to the cabinet using one
screw in the front (inserted at the second-to-lowest hole) and two M6
screws at the back.
Repeat step 5 through step 8 for the right rail.
5
5
Figure 10. Installing the support rails
10.
Tighten the rail adjustment screws 2 on both rails.
11.
Continue with “Removing the CRUs.”
Removing the CRUs
Attention: This section describes how to remove the CRUs in order to minimize
the weight of the FAStT100 before you install it in the rack. However, if you have
three or more people available to lift and install the FAStT100 in a rack, you might
not find it necessary to remove the CRUs before you install the FAStT100. If this is
the case, you can skip the CRU removal instructions provided in this section.
Instead, continue with “Installing the FAStT100 into a rack” on page 24, and then
skip the CRU replacement instructions provided in “Replacing the FAStT100 CRUs”
page 25.
6
f10ug050
Rear of Rack
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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on
is
v
v
v
v
do
≥ 18 kg
≥ 32 kg
≥ 55 kg
1.
at
Use the following procedures to remove the CRUs from the FAStT100 before
installation. Use these instructions after you have completed all applicable site,
rack, and FAStT100 preparations (as discussed in “Preparing for installation” on
page 14) and installed the support rails (as discussed in “Installing the support rails”
page 18). Alternately, if necessary, you can use these instructions to lighten the
FAStT100 before removing it from the shipping box. The shipping box opens to
provide access to the storage server CRUs.
The FAStT100 comes with a rack-mounting hardware kit for installing it in a rack. It
easier to lift the FAStT100 and install it in a rack cabinet if you remove all the
CRUs first. You will need an antistatic wrist strap and a cart or level surface (to hold
the CRUs). Observe the precautions listed in “Handling static-sensitive devices” on
page 14. In the following procedure, you will remove the following CRUs from the
storage server before you install it in the rack:
RAID controllers
Power supplies
Fans
Hot-swap hard disk drives
You
not need to remove the blank trays.
Statement 4:
(39.7 lb)
(70.5 lb)
(121.2 lb)
CAUTION:
Use safe practices when lifting.
Attention: The storage server comes with a bezel that is attached to the front of
the unit. The bezel protects the light pipes that are located above the drive trays.
Leave the protective bezel in place until you are instructed to remove it.
Removing a RAID controller
Complete the following steps to remove a RAID controller:
Push down on the latch (centered above the RAID controller). Pull both levers
the same time out of the locked position.
Chapter 2. Installing the storage server
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3.
4.
1.
2.
3.
4.
22
f10ug033
Figure 11. Removing a RAID controller
2.
Grasp the pull-rings; then pull on the levers and remove the RAID controller.
Place the RAID controller on a level surface.
Repeat step 1 through step 3 for the second RAID controller.
Removing a power supply
Complete the following steps to remove a power supply:
Grasp the pull-ring on the power supply lever and squeeze the latch to release
it.
Pull the lever open 90° and remove the power supply, as shown in Figure 12.
Lever
Pull ring
f10ug054
Figure 12. Removing a power supply
Place the power supply on a level surface.
Repeat step 1 through step 3 for the second power supply.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1.
2.
3.
4.
1.
2.
3.
Removing a fan
Complete the following steps to remove a fan:
Unlock the latch by moving the latch in the same direction as the latch direction
arrow shown on the back of the fan.
Grasp the handle and pull the fan unit out of the bay, as shown in Figure 13.
f10ug038
Figure 13. Removing a fan
Place the fan unit on a level surface.
Repeat step 1 through step 3 for the second fan unit.
Removing a hard disk drive
Complete the following steps to remove a hot-swap hard disk drive:
Note: The hard disk drive comes installed in a drive tray. Do not attempt to detach
the drive from the tray.
Use Table 17 on page 103 to record the location and identify your FAStT SATA
hard disk drives. You must record this information to be able to replace the hard
disk drives in their original order before they were removed.
Release the latch on the drive CRU by pinching together the blue line on the
tray latch and the finger hole on the tray handle.
Pull the tray handle out so that it is in the open position to release the drive
CRU. Pull the drive out of the bay, as shown in Figure 14 on page 24.
Chapter 2. Installing the storage server
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5.
1.
If
to
a.
b.
24
Tray handle
f10ug055
Figure 14. Removing a drive CRU
4.
Place the drive CRU horizontally on a level surface, with the printed circuit
boards facing down.
Attention: Do not stack drive CRUs on top of one another. Protect the drive
CRUs from vibrations or sudden shocks.
Repeat step 1 through step 4 for additional drive CRUs.
Continue with “Installing the FAStT100 into a rack.”
Installing the FAStT100 into a rack
Complete the following steps to install the FAStT100 in the rack.
Place the FAStT100 in the rack.
Note:
you have removed the CRUs from the FAStT100, you should be able
lift the unit into the cabinet with the help of one other person. If you
have not removed the CRUs before the installation, you should have at
least two other people available to help you lift the unit into the rack.
Move the FAStT100 to the front of the rack-mount cabinet.
With help from another person, place the back of the storage server on the
support rails. Slide the unit into the rack, as shown in Figure 15 on page 25.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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by
3.
a.
b.
c.
of
d.
on
v If
v If
Front of Rack
f10ug051
Figure 15. Installing the FAStT100
2.
The bezel is secured to the front of the FAStT100 either by plastic wingnuts or
adhesive tape. Remove and discard the wingnuts or the adhesive tape. The
bezel should remain attached to the FAStT100 chassis.
Attention: The bottom cross member of the bezel has a tab that must fit
beneath the FAStT100 chassis and snap into place. The top cross member of
the bezel has a recess that must be mated with a metal tab on the bottom of
the FAStT100 chassis.
Secure the FAStT100 to the rack:
Align the front mounting holes on each side of the storage server with the
mounting holes on the front of the support rails.
Install the bezel.
Insert an M6 screw into the upper mounting hole on both sides of the front
the unit (see Figure 7 on page 17). Gently tighten the screws to secure
the bezel and the front of the FAStT100 to both of the front cabinet rails.
Attention: Do not overtighten. If you overtighten these screws, you could
break the bezel.
From the back of the rack, insert the two 6/32 in. screws (5 in Figure 10
page 20), one on each side, in the holes on the side of the unit. Tighten
the screws.
Continue with one of the following actions:
4.
you did remove the FAStT100 CRUs before installation (as described in
“Removing the CRUs” on page 20), continue with “Replacing the FAStT100
CRUs.”
you did not find it necessary to remove the FAStT100 CRUs before
installation, continue with “Setting the interface options” on page 28.
Replacing the FAStT100 CRUs
Use the following procedures to replace the CRUs in the FAStT100 after
installation.
Chapter 2. Installing the storage server
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1.
2.
3.
1.
26
Replacing a RAID controller
Complete the following steps to replace the RAID controller that you removed
before the installation:
f10ug033
Figure 16. Replacing a RAID controller
Slide the RAID controller all the way into the empty slot.
Close both levers until the latch locks into place.
Attention: Make sure that the levers lock into place in the storage server
chassis.
Repeat step 1 and step 2 to replace the second RAID controller.
Replacing a power supply
Complete the following steps to replace the power supplies that you removed
before the installation:
Slide one power supply into the storage server. Be sure to replace the power
supplies so that the lever on each power supply opens toward the interior of the
storage server, as shown in Figure 17 on page 27.
Attention: Be sure that the lever is pulled straight out as you slide the power
supply into the storage server, as shown in Figure 17 on page 27.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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3.
4.
1.
2.
Lever
Pull ring
f10ug054
Figure 17. Replacing a power supply
2.
Close the lever until the pull-ring latch locks in place. Make sure that the lever
locks into place in the storage server chassis.
Then gently push the front of the power supply to ensure that it is fully seated.
Repeat step 1 and step 2 to replace the second power supply.
Replacing a fan
Complete the following steps to replace the fan units that you removed before the
installation:
Place the fan in front of the fan bay.
Ensure that you move the fan latch in the same direction as the arrow before
you slide the fan all the way into the bay. If the fan does not go into the bay,
rotate it 180° (see Figure 18).
Figure 18. Replacing a fan
f10ug038
Chapter 2. Installing the storage server
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If
4.
1.
2.
3.
28
3.
the latch does not automatically lock when you have successfully inserted the
fan unit into the bay, pull back slightly on the fan and then push it in again until
the latch snaps into place.
Repeat step 1 through step 3 to replace the second fan.
Replacing a hard disk drive
Complete the following steps to replace the hot-swap hard disk drives that you
removed before the installation.
Note: Use Table 17 on page 103 to verify the proper replacement locations of your
FAStT 1.5 Gbps SATA hard disk drives.
Tray handle
Figure 19. Removing a drive CRU
Lift up on the handle and gently push the drive CRU into the empty bay until the
hinge of the tray handle latches beneath the storage server bezel.
Push the tray handle down until the latch clicks into place.
Repeat step 1 and step 2 to replace additional drives.
Setting the interface options
The FAStT100 has two server ID switches that identify the FAStT100 on a
fibre-channel loop and that assign physical addresses to the drives. The server ID
switches are located on the back of the storage server, as shown in Figure 20 on
page 29.
f10ug055
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1 Gb/s 2 Gb/s
X10
X1
Tray Number
Conflict
ID
1 Gb/s 2 Gb/s
Conflict
X10
X1
Tray Number
2 Gb/s Enclosure Speed
LED (Green)
ID Conflict LED (Amber)
f10ug046
Figure 20. Enclosure ID switches
Fibre-channel loop and ID settings
When you install a hard disk drive in the storage server, the drive tray plugs into a
printed circuit board called the midplane. The midplane sets the fibre-channel loop
automatically, based on the server ID switch setting and the physical location
(bay) of the hard disk drive.
Server ID (Enclosure ID) settings
The FAStT100 comes with a server ID switch (also referred to as an enclosure ID
switch ) that is used to identify the FAStT100 on a fibre channel loop. The server ID
switch is located on the back of the unit, as shown in Figure 21 on page 30.
Chapter 2. Installing the storage server
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30
Server ID Switch
Figure 21. Setting the Server ID
Each drive enclosure in a FAStT storage subsystem drive loop must have a unique
drive enclosure ID. FAStT controllers use a combination of the enclosure ID and the
number of the physical slot that a fibre channel hard drive occupies to create a
unique fibre channel loop address or arbitrated loop physical address (AL_PA) for
each drive in a fibre channel drive loop. The enclosure ID consists of two digits, a
tens digit (x10) and ones digit (x1).
Attention: When connecting the FAStT100 to EXP100 drive enclosures, DO NOT
use the tens digit (x10) setting. Use only the ones digit (x1) setting to set unique
server IDs or enclosure IDs.
Give each drive expansion enclosure in a redundant drive loop a unique ones digit
(x1) ID. This setting will enforce hard AL_PAs (unchangeable between fibre channel
Loop Initializations [LIPs]) for the drives and facilitate drive loop problem
troubleshooting in the event of an error. If the ones digits are not unique, two or
more devices will have the same hard AL_PA. In such a case, the controller will use
soft AL_PAs for the devices that have identical hard AL_PAs.
The problem with soft addressing is that addresses may change between LIPs. This
possibility increases the difficulty of troubleshooting drive loop problems, since one
cannot easily ascertain whether the same device with a different address or
different device may be causing a problem.
f10ug062
Note: The FAStT100 is shipped with 00 as the default server ID setting. If you
connect the storage server to a FAStT EXP100, you must set the EXP100
enclosure ID setting to a value other than 00. Each server unit should have a
unique ID if it is going to be connected to other drive expansion units
through the drive loop ports. The Server ID setting is only valid for the drive
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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in
If
loop. The amber Conflict LED (located on the right-side of the switch) will be
lit if another unit in the drive loop has the same ID setting as the server ID.
Storage server speed settings
The default switch setting is 2 Gbps. This is the only speed setting allowed for the
FAStT100.
Attention: Do not remove the metal plate that covers the storage server speed
setting. Do not adjust the storage server speed setting.
Configuring the storage subsystem
You must configure the storage subsystem configuration after you install the storage
server in a rack. Use the information in the following sections to configure your
storage subsystem configuration.
Storage subsystem management methods
Before you configure the storage subsystem, determine which method of storage
subsystem management you want to use. You can manage the storage subsystems
either of two ways: host-agent management or direct-management.
Important:
the operating system of the host server that the storage subsystem
logical drive(s) is mapped to is not Microsoft Windows NT, you have to
make an out-of-band direct management connection to the storage
subsystem to set the correct host type first. Then, the server will be
able to recognize the storage subsystem correctly for in-band
management.
Host-agent management method
This method requires host-agent software that you install on the host server. The
host-agent software allows the FAStT storage manager client program to manage
the FAStT storage subsystem using the same fibre channel connections between
the host server and the storage subsystem. You must install at least one
management station and a software agent host. The management station can be
the host or a workstation on the Ethernet network. A management station will have
the client software installed. Figure 22 on page 32 shows the host-agent
management method.
Chapter 2. Installing the storage server
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32
Controller
Controller
Host-agent
Ethernet
Client software
software
Management station
Fibre Channel
(one or more)
I/O path
Controller
Note: The client software is
installed on one or more
Controller
management systems,
or on the host computer.
Figure 22. Host-agent managed storage subsystems
Direct-management method
This method uses Ethernet connections from a management station to each
controller. You must install at least one management station. The management
station can be the host or a workstation on the Ethernet network. A management
station will have the client software installed. Attach Ethernet cables to each
management station (one pair per storage server). You will connect the cables to
each controller later when you install the storage server. Figure 23 on page 33
f10ug004
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to
shows the direct management method.
Controller
Controller
Host computer
Fibre Channel
I/O path
Controller
Controller
Storage subsystems
Note: The client software is
installed on one or more
management systems,
or on the host computer.
Ethernet
Figure 23. Direct-managed storage subsystems
Fibre channel connections
The storage server fibre channel consists of a host fibre channel loop and a drive
fibre channel loop. The host fibre channel loop provides the fibre path for host
attachment. It can consist of fibre channel cables, SFPs, host bus adapters, fibre
channel switches, and RAID controllers. The drive fibre channel loop provides the
fibre path to the hard disk drives (HDDs). The drive fibre channel loop consists of
fibre channel HDDs and optional drive expansion units, fibre channel cables, and
SFPs.
The FAStT100 supports redundant disk-drive-loop configurations. Each RAID
controller has three SFP ports. These SFP ports are labeled Host 1, Host 2, and
Expansion . You can build a redundant drive loop by connecting one or more
expansion units to the redundant RAID controllers. Then, use dual fiber-optic cables
connect one expansion unit to another in a daisy-chain. For more information
about adding expansion units, see “Connecting expansion units” on page 53.
f10ug008
Management station
Fibre channel loop configurations
You must determine how the host systems will connect to the storage server. You
can connect up to two host systems directly to the storage server, or you can
connect more than two hosts to the fibre channel storage server through switches.
The illustrations in the following sections show common host system configurations.
Chapter 2. Installing the storage server
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v
v
v
v
34
Note: The default is one partition. Four-partition and eight-partition configurations
are provided as option upgrades, as is the option of additional attachments
expansion units (EXPs). Contact your IBM resellers or marketing
representatives for more information.
Redundant host and drive loops
This section provides the following examples of FAStT100 host fibre channel
configurations:
Redundant host and drive fibre channel loop configurations, as shown in
Figure 24 on page 35
Single SAN fabric zone configuration, as shown in Figure 25 on page 36
Dual SAN fabric zone configuration, with an additional FAStT100 and an EXP100
attached, as shown in Figure 26 on page 36
Two clusters, as shown in Figure 27 on page 37
Note:
These configurations have host and drive path failover protection and are
recommended for high availability.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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Host system
with two host
adapters
Host system
with two host
adapters
Switch
FAStT100 FAStT100
Host system
with two host
adapters
Host system
with two host
adapters
Host system
with two host
adapters
Switch
Note: Node level
redundancy with
cluster software.
FAStT100
Figure 24. Redundant host and drive fibre channel loop configurations
Chapter 2. Installing the storage server
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36
Host system
with two host
adapters
Host system
with two host
adapters
Switch
Interswitch link
FAStT100
Figure 25. Single SAN fabric zone configuration
Host system
with two host
adapters
Host system
with two host
adapters
Switch
f10ug043
Switch
FAStT100 FAStT100
EXP100
(Expansion unit)
Figure 26. Dual SAN fabric zone configuration
Switch
f10ug042
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1.
2.
Switch
Host system
with two host
adapters
Host system
with two host
adapters
Switch
Host system
with two host
adapters
Host system
with two host
adapters
Switch
FAStT100
Figure 27. Two clusters configuration
Installing the storage subsystem configuration
Using the information gathered in the previous sections, install the host systems
and host adapters.
Notes:
See the documentation provided with your host adapters for installation
requirements and procedures.
Use the correct host adapter driver. For the latest supported host adapters and
drivers, go to the following Web site:
www.ibm.com/support/
Switch
f10ug044
Attach
fiber-optic interface cables to each host adapter. You will connect the other
end of the cables to the controller later in the installation process. For more
information about handling fiber-optic cables, see “Handling fiber-optic cables” on
page 39.
Note: Do not install the Storage Manager client at this time, if it is not already
installed. Install the storage server completely before you install the software
because you cannot test the software installation until the hardware is
connected.
Chapter 2. Installing the storage server
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of
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v
v Do
v
it
v
©
Chapter 3. Cabling the storage server
This chapter provides fibre channel and power cabling information for the storage
server.
After you attach the storage server power cables, use the instructions that are
provided in “Turning the storage server on and off” on page 57 for the initial startup
the storage server.
Working with SFPs and fiber-optic cables
Each RAID controller has two host ports and one expansion port. You use a
small-form factor pluggable transceiver (SFP) to connect each host port and
expansion port to hosts and expansion units. The SFP is inserted into the port, and
then a fiber-optic cable is inserted into the SFP. The other end of the fiber-optic
cable connects to an external device. SFPs are laser products.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Handling fiber-optic cables
Before you use fiber-optic cables, read the following precautions.
Copyright IBM Corp. 2004
Attention: To avoid damage to the fiber-optic cables, follow these guidelines:
not route the cable along a folding cable-management arm.
When attaching to a device on slide rails, leave enough slack in the cable so that
does not bend to a radius of less than 38 mm (1.5 in.) when extended or
become pinched when retracted.
Route the cable away from places where it can be snagged by other devices in
the rack.
39
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Do
mm
v Do
v Do
v
v
v
v
v
v
v Do
v
40
v
not overtighten the cable straps or bend the cables to a radius of less than 38
(1.5 in.).
not put excess weight on the cable at the connection point. Be sure that the
cable is well supported.
Installing SFP modules
The FAStT100 host ports require SFP modules. SFP modules are used to convert
electrical signals to optical signals that are required for fibre channel transmission to
and from RAID controllers. The FAStT100 supports two types of SFP modules: one
with a plastic latch and one with a wire latch. After you install the SFP modules, you
use fiber-optic cables to connect the FAStT100 to other fibre channel devices.
Before you install SFP modules and fiber-optic cables, read the following
information:
not mix long-wave SFPs and short-wave SFPs on a single storage server.
Use either long-wave SFPs or short-wave SFPs. You can use the Storage
Manager client to view the Storage Subsystem Profile in order to verify that you
are not mixing long-wave and short-wave SFPs.
The SFP module housing has an integral guide key designed to prevent you from
inserting the SFP module improperly.
Use minimal pressure when you insert the SFP module into a port. Forcing the
SFP module into a port could cause damage to the SFP module or the port.
You can insert or remove the SFP module while the port is powered on.
The operational loop performance is not affected when you install or remove an
SFP module.
You must insert the SFP module into a port before you connect the fiber-optic
cable.
You must remove the fiber-optic cable from the SFP module before you remove
the SFP module from the port. See “Removing SFP modules” on page 42 for
more information.
install an SFP module, complete the following steps.
To
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber-optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1.
2.
3.
4.
5.
DANGER
Some
laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling static-sensitive devices,
see “Handling static-sensitive devices” on page 14.
Remove the SFP module from its static-protective package.
Remove the protective cap from the SFP module, as shown in Figure 28. Save
the protective cap for future use.
Plastic tab
Protective cap
SFP module
F10ug014
Figure 28. Small Form-Factor Pluggable (SFP) Module
Remove the protective cap from the host port. Save the protective cap for future
use.
Insert the SFP module into the host port until it clicks into place. See Figure 29.
RAID controller
SFP module
Fiber-optic
cable
Figure 29. Installing an SFP module into the host port
Connect a fibre channel cable.
f10ug041
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To
1.
2.
v
v
3.
v
v
5.
6.
To
42
Removing SFP modules
remove the SFP module from the host port, perform the following steps.
Attention: To avoid damage to the cable or to the SFP module, make sure you
unplug the LC-LC fibre channel cable before you remove the SFP module.
Remove the LC-LC fibre channel cable from the SFP module. For more
information, see “Handling fiber-optic cables” on page 39.
Unlock the SFP module latch:
For SFP modules that contain plastic tabs, unlock the SFP module latch by
pulling the plastic tab outward 10°, as shown in Figure 30.
Protective cap
o
10
Plastic tab
SFP module
F10ug009
Figure 30. Unlocking the SFP module latch - plastic variety
For SFP modules that contain wire tabs, unlock the SFP module latch by
pulling the wire latch outward 90°, as shown in Figure 31.
Wire
tab
Protective
cap
o
90
SFP
F10ug010
module
Figure 31. Unlocking the SFP module latch - wire variety
With the SFP latch in the unlocked position, extract the SFP module.
For SFP modules that contain plastic tabs, slide the SFP module out of the
port.
For SFP modules that contain wire tabs, grasp the wire latch and pull the
SFP module out of the minihub port.
4.
Replace the protective cap on the SFP module.
Place the SFP module into a static-protective package.
Replace the protective cap on the port.
Installing fiber-optic cables
connect the fiber-optic cables, perform the following steps.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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2.
3.
4. To
v An
v An
1.
Remove the protective cap from the fiber-optic cable. See Figure 32.
Fiber-optic
cable
Protective cap
F10ug011
Figure 32. Removing caps from fiber-optic cables
Connect the fiber-optic cable to the installed SFP, as shown in Figure 33.
RAID controller
Fiber-optic
cable
Figure 33. Connecting cables to the installed SFP
Check the LEDs on the RAID controller. When the RAID controller is operating
properly, the amber Fault LED is off. For information about the status of the
RAID controller LEDs, see Table 11 on page 64.
remove the fiber-optic cables, gently pull the fiber-optic cable from the SFP;
then replace the protective caps.
Using LC-LC fibre-channel cables
SFP module
f10ug041
The LC-LC fibre-channel cable is a fiber-optic cable that you use to connect into
one of the following devices:
SFP module installed in an IBM FAStT100
SFP module installed in an IBM FAStT EXP100 Expansion Unit
Figure 34 on page 44 for an illustration of the LC-LC fibre-channel cable.
See
Chapter 3. Cabling the storage server
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FC
v Do
v
1.
44
For more information about cabling these devices, see the documentation that
comes with the LC-LC fibre-channel cable.
fg0ug019
Figure 34. LC-LC fibre-channel cable
Note: If you are connecting the FAStT100 to a 1 Gbps device (such as a 1 Gbps
switch), you must also use an LC-SC fibre-channel cable adapter. For
more information about using an LC-SC fibre-channel cable adapter, see
“Using LC-SC fibre-channel cable adapters” on page 46.
Connecting an LC-LC cable to an SFP module
Complete the following steps to connect an LC-LC fibre-channel cable to an SFP
module:
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Read the information in “Handling fiber-optic cables” on page 39.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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If
3.
4.
in
5.
6.
2.
necessary, remove the protective cap from the SFP module, as shown in
Figure 28 on page 41. Save the protective cap for future use.
Remove the two protective caps from one end of the LC-LC cable, as shown in
Figure 35. Save the protective caps for future use.
Fiber-optic
cable
Protective cap
F10ug011
Figure 35. Removing fiber-optic cable protective caps
Carefully insert this end of the LC-LC cable into an SFP module that is installed
the FAStT100. The cable connector is keyed to ensure it is inserted into the
SFP module correctly. Holding the connector, push in the cable until it clicks into
place, as shown in Figure 36.
F10ug016
36. Inserting an LC-LC fibre-channel cable into an SFP module
Figure
Remove the two protective caps from the other end of the LC-LC cable. Save
the protective caps for future use.
Connect this end of the LC-LC cable to the SFP module that is installed in a
FAStT EXP100.
Removing an LC-LC fibre-channel cable
Complete the following steps to remove an LC-LC fibre-channel cable:
Attention: To avoid damaging the LC-LC cable or SFP module, make sure that
you press and hold the lever to release the latches before you remove the cable
from the SFP module. Ensure that the levers are in the released position when
removing the cable. When removing the cable from the SFP module, make sure
that you do not grasp the SFP module plastic tab.
Chapter 3. Cabling the storage server
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On
2.
3.
4.
an LC
v
v FC
46
1.
the end of the LC-LC cable that connects into the SFP module or host bus
adapter, press down and hold the lever to release the latches, as shown in
Figure 37.
Lever
Latches
f10ug018
Figure 37. LC-LC fibre-channel cable lever and latches
Carefully pull on the connector to remove the cable from the SFP module, as
shown in Figure 38.
f10ug017
Figure 38. Removing the LC-LC fibre-channel cable
Replace the protective caps on the cable ends.
Replace the protective cap on the SFP module.
Using LC-SC fibre-channel cable adapters
The LC-SC fibre-channel cable adapter is a fiber-optic cable that is used to connect
connector into one of the following devices that require SC connectors:
1-Gbps FC switch
Host Bus adapter
more information about connecting to these devices, see the documentation
For
that comes with the LC-SC fibre-channel cable adapter.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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an
v Do
v
1.
2.
LC connector
f10ug012
SC connector
Figure 39. LC-SC fibre-channel cable adapter
The following sections provide the procedures for properly connecting and removing
LC-SC fibre-channel cable.
Connecting an LC-SC cable adapter to a device
Complete the following steps to connect an LC-SC fibre-channel cable adapter to a
device:
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Read the information in “Handling fiber-optic cables” on page 39.
Connect one end of an LC-LC cable to an SFP module in the FAStT100. For
instructions, see “Using LC-LC fibre-channel cables” on page 43.
Chapter 3. Cabling the storage server
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4.
5. If
1. On
on
48
3.
Remove the two protective caps from the LC connector end of the LC-SC cable
adapter as shown in Figure 40. Save the protective caps for future use.
f10ug013
Figure 40. Removing the LC-SC cable adapter protective caps
Carefully insert the other end of the LC-LC cable into the LC connector end of
the LC-SC cable adapter as shown in Figure 41. Push in the connector until it
clicks into place.
f10ug020
Figure 41. Connecting an LC-LC cable into the LC-SC cable adapter
you are connecting the FAStT100 to a 1-Gbps FC switch or FC Host Bus
adapter, connect the SC connector end of the LC-SC cable adapter to a Gigabit
Interface Converter (GBIC) that is installed in the 1-Gbps FC switch or FC Host
Bus adapter. For more information about connecting to these devices, see the
documentation that comes with the device.
Removing an LC-LC cable from an LC-SC cable adapter
Complete the following steps to remove an LC-LC cable from an LC-SC cable
adapter:
Attention: To avoid damaging the LC-LC cable, make sure you press and hold
the lever to release the latches before you remove the cable from an LC-SC cable
adapter. Ensure that both levers are in the released position when removing the
cable. When removing the cable from the SFP module, make sure you do not grasp
the SFP module plastic tab.
the end of the cable that connects into the LC connector end of the LC-SC
cable adapter, press down and hold the lever to release the latches. Figure 42
page 49
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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2.
3.
To
1.
2.
on
on page 49 shows the location of the lever and latches.
Lever
Latches
f10ug018
Figure 42. LC-LC fibre-channel cable lever and latches
Carefully pull on the connector to remove it. Make sure you grasp the connector
and not the cable when removing the LC-LC cable from the LC-SC cable
adapter as shown in Figure 43.
43. Removing the LC-LC fibre-channel cable from an LC-SC fibre-channel cable
Figure
adapter
Replace the protective caps on the cable ends.
Connecting hosts to the RAID controllers
connect a host adapter to the RAID controller, perform the following steps:
Install an SFP in a host port on the RAID controller.
Connect the host-system cables to the RAID controller or to switches. Figure 44
page 50 shows the location on the RAID controllers where the host-system
cables connect.
f10ug015
Chapter 3. Cabling the storage server
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If
50
Controller A
Host A: Host Adapter 1
(or from managed hub
or switch)
Host A: Host Adapter 2
(or from managed hub
or switch)
Figure 44. Location of host cables
For examples of redundant, partially-redundant, and non-redundant host and drive
loop configurations, see “Fibre channel loop configurations” on page 33.
Connecting secondary interface cables
Use the Ethernet interface ports on the back of the storage server to connect the
controllers for direct management of the storage subsystems (see 32). Connect a
pair of Ethernet cables from the storage-management station to the Ethernet ports
for Controller A (located on the left) and Controller B (located on the right) on the
back of the storage server. Figure 45 shows the location of the ports.
Controller B
f10ug029
Power cabling
Controller A
Ethernet port
Controller A
Serial port
Controller B
Ethernet port
Controller B
Serial port
f10ug030
Figure 45. Ethernet and serial port locations
Note: The serial interface ports are intended to be used by service technicians to
perform diagnostic operations on the storage server. Incorrect use of the
serial port can result in loss of data access and, in some cases, in loss of
data.
The storage server uses two standard power cords. You can connect the power
cords to a primary power unit inside the rack, such as a properly grounded ac
distribution unit, or to an external source, such as a properly grounded electrical
outlet.
you have not already done so, attach the power cords by using Figure 46 on
page 51 for the location of the component parts.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1.
2.
3.
4.
ac
on
Lever
f10ug027
AC power
connector
Strain-relief
clamp
-
AC power
switch
Figure 46. Power cord locations
Perform the following to cable the power cords:
Wrap the strain-relief clamp around the power cord approximately 20 cm (8 in.)
from the power supply connection end.
Attach the power-supply nut, and tighten it securely.
Connect the power cord to the power supply.
Plug the power cord into a properly grounded electrical outlet.
Note: To maintain power redundancy, plug the storage server’s right and the
left power supplies into two independent external power circuits through
distribution units inside a rack cabinet or directly into external
receptacles. Similarly, the right and left power supplies of the FAStT drive
enclosures attached to the FAStT100 should be plugged into the same
two independent external power circuits as the FAStT100. See Figure 47
page 52 for an example of redundant power cabling.
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5. Go to
52
Rack power cable connector
Drive expansion unit
Rack power cable
power supplies
Controller power supplies
AC distribution units
AC distribution unit
power cord
Figure 47. Redundant AC power connections to controllers and drive expansion units
For details about power requirements, see “FAStT100 specifications” on
page 10.
“Turning the storage server on and off” on page 57 for the initial startup of
the storage server.
Installing the Storage Manager client
Install the Storage Manager 8.42.xx.xx client by using the procedures in the
software installation and support guide for your operating system. Use that
document and the online help to configure the logical drives, partitions, and so on
for the RAID controllers. Use your operating system documentation to make the
new logical drives accessible to the operating system.
Important: Controller firmware version 5.42.xx.xx is required for the FAStT100.
However, this version of the controller firmware should be used only for
the FAStT100. Do not use controller firmware version 5.42.xx.xx for any
FAStT storage servers other than the FAStT100.
f10ug060
Note:
Make sure that you start the Storage Manager client to continuously monitor
the status of the storage server. For information about the importance of this
information, see “Monitoring status through software” on page 62.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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To
1.
2.
a.
b.
c.
Connecting expansion units
Attention: The minimum EXP100 ESM firmware level (9551 or later) is required
before attaching an EXP100 to the FAStT100.
After you install the storage server, you can connect additional expansion units. You
can do this at any time after you install the storage server, even while it is turned on
and processing data. You can even install one expansion unit now and an additional
expansion unit later.
Attention: You can add only new expansion units to the storage server. This
means that there must be no existing configuration information on the expansion
unit that you want to install. If the expansion unit that you want to install currently
contains logical drives or configured hot spares, and you want them to be part of
the FAStT100 storage server, you must contact IBM for information. Improper drive
migration might cause loss of configuration and other storage server problems.
connect a single additional expansion unit to the storage server, perform the
following steps:
Note:
The following procedures are for ″cold-case″ procedures (the FAStT100 is
powered down when expansion units are connected, as in the case of a new
installation). For ″hot-case″ procedures (the FAStT100 is powered on when
expansion units are connected), see “Adding a FAStT EXP100 to an existing
FAStT100 configuration” on page 91.
Follow the instructions in your expansion unit installation manual to set up and
mount the new expansion unit.
Use the following procedure and Figure 48 on page 54 to connect a single
expansion unit to the storage server:
Use a fiber-optic cable to connect to the FC-Expansion Units port on the left
RAID controller in the storage server to the In port on the left ESM board of
the expansion unit.
Use a second fiber-optic cable to connect the FC-Expansion Units port on
the right RAID controller in the storage server to the Out port on the right
ESM board of the expansion unit.
Ensure that the enclosure ID switch is set to a value different from one set
for the FAStT100 server and other drive expansion enclosures in the loop.
Also, ensure that the link speeds of the expansion units are set to 2 Gb.
Note: When connecting the FAStT100 to EXP100 drive enclosures, do not
use the tens digit (x10) setting. Use only the ones digit (x1) setting to
set unique server IDs or enclosure IDs. For more information, see
“Server ID (Enclosure ID) settings” on page 29.
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4.
A,
55
54
Left ESM board Right ESM board
In port
Out port
New expansion unit
Figure 48. Adding an expansion unit
3.
Remove the blank filler trays and insert drive trays. Connect power to the drive
expansion unit first, then connect power to the FAStT100. After the storage
server is powered-on, the storage server locates the new drives.
Use the Storage Manager client to check the status of the new drives, correct
any errors found, and configure the new drives.
For more detailed information about how to cable the storage server and expansion
units, see the FAStT100 Fibre Channel Cabling Instructions that come with the
storage server.
FAStT EXP100 loop redundancy
The FAStT EXP100 provides redundant loop support when the second ESM is
configured, and when both loops (called A and B) are connected to a FAStT storage
server that supports redundant loops. If a cable or SFP module fails on drive loop
drive loop B provides redundancy, which is an alternate path to your disk drives.
Figure 49 on page 55 shows a redundant loop that you might create with a
FAStT100 and three FAStT EXP100s. The numbers provided in Figure 49 on page
show the order in which cables should be attached.
Storage server with
f10ug031
two RAID controllers
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide
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1.
2.
3.
4.
Left ESM board Right ESM board
Input
Output
Output
Last expansion unit
3
4
Second expansion unit
6
Loop B Fibre Channel
interface cable
Loop A Fibre Channel
1
2
interface cable
First expansion unit
5
f10ug048
FAStT100 Storage Server
with two RAID controllers
Figure 49. FAStT EXP100 redundant loop configuration
To create the redundant loop shown in Figure 49, you would perform the following
steps:
Make two fibre-channel connections from the First expansion unit to the Second
expansion unit (connections 1 and 2).
Make two fibre-channel connections from the Second expansion unit to the Last
expansion unit (connections 3 and 4). Currently, you can connect up to three
FAStT EXP100s together in a redundant drive loop. Contact your IBM support
representative for information about the availability of future support for
connecting more than three FAStT EXP100 units.
Make a fibre-channel connection from the storage server drive port to the OUT
port in the left ESM of the First expansion unit in the redundant drive loop
(connection 5).
Make a fibre-channel connection from the storage server drive port to the IN
port in the right ESM of the Last expansion unit in the redundant drive loop
(connection 6).
IBM SATA disk drives are dual-ported, providing individual access from two
fibre-channel loops to the same disk drive. When configuring the ESMs, configure
the second ESM the same way that you configured the first ESM. Refer to the Fibre
Channel Cabling Instructions that come with your storage server for more
information about dual-loop support and implementation.
Each ESM on the EXP100 has an SFP module input port and an SFP module
output port. As you cable FAStT EXP100s together, connecting input ports to output
ports can improve diagnostic capability. Refer to the FAStT100 Storage Server Fibre
Channel Cabling Instructions for cabling connections between input and output
ports.
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To
v
v To
v
v
v
v
v A
–
–
–
If
©
Chapter 4. Operating the storage server
ensure optimal operation of your system, always follow these best practices
guidelines:
Back up the data on your storage drives periodically.
maintain power redundancy, plug the storage server’s right and the left power
supplies into two independent external power circuits through ac distribution units
inside a rack cabinet or directly into external receptacles. Similarly, the right and
left power supplies of the FAStT drive enclosures attached to the FAStT100
should be plugged into the same two independent external power circuits as the
FAStT100 . This ensures that the FAStT100 and all its attached drive enclosures
will have power if only one power circuit is available. In addition, having all the
right or all the left power supplies plug into the same power circuit will enable the
components in the storage subsystem to power on simultaneously during an
unattended restoration of power. See Figure 47 on page 52 for an example of
redundant power connections.
Before any planned system shutdown or after any system changes (additions,
removals, or modifications), save controller subsystem profiles as explained in
the Storage Manager guide for your operating system.
Ensure that your system is in an optimal state before you shut it down. Never
turn the power off if any fault light is lit; be sure to resolve any error conditions
before you shut down the system.
During any maintenance or attended power-up procedure, carefully follow the
power-up sequence listed in “Turning on the storage server.” You should check
that each component of the subsystem is powered-on in the proper order during
this entire power-up procedure to ensure that the controller will optimally access
all of your storage subsystems.
The storage subsystem supports simultaneous power-up to the system
components; however, you should always follow the power-up sequence listed in
“Turning on the storage server” during any attended power-up procedure.
storage system in an optimal state should recover automatically from an
unexpected shutdown and unattended simultaneous restoration of power to
system components. After power is restored, call IBM support if any of the
following conditions occur:
The storage subsystem logical drives and arrays are not displayed in the
Storage Manager graphical user interface (GUI).
The storage subsystem logical drives and arrays do not come online.
The storage subsystem logical drives and arrays seem to be degraded.
Turning the storage server on and off
This section contains instructions for turning the storage server on and off under
normal and emergency situations.
you are turning on the storage server after an emergency shutdown or power
outage, see “Restoring power after an emergency shutdown” on page 61.
Turning on the storage server
Important: You must turn on the drive enclosures and verify that the drive
enclosures’ FC connections are optimal by checking the indicator lights
before you turn on the FAStT100. The controllers might not recognize
Copyright IBM Corp. 2004
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1.
a.
b.
in
2.
a.
up
b.
c.
To
4.
of
of
58
the correct configuration if the hard disk drives are powered up after the
FAStT100. For instructions on how to power up the drive enclosures,
refer to the drive enclosure documentation.
Note:
Always wait at least 30 seconds between the time you turn off a power
switch and the time you turn on the power again.
Perform the following steps to turn on the power for the initial startup of the storage
server:
Verify that:
All communication and power cables are plugged into the back of the
storage server and a properly grounded ac electrical outlet.
All hard disk drives are locked securely in place. For more information, see
“Installing hot-swap hard disk drives” on page 70.
Note: At least one drive must be present before you start the FAStT100.
Attention: If you are restarting the system after a normal shutdown, wait at
least 10 seconds before you turn on the power by using the power-on sequence
step 2.
Check the system documentation for the hardware devices that you intend to
power up, and then determine the proper startup sequence. Use the following
power-on sequence, where applicable:
Turn on the power to the supporting devices (for example, Ethernet switches
and management stations) before the storage server.
Attention: If you will be directly managing the storage array, you must set
the Dynamic Host Configuration Protocol (DHCP) or BOOT-P server
before you turn on the power. Setting up the server allows the controllers to
obtain the corresponding IP address when you turn on the power to the
array module. For more information, see the software installation guide for
your operating system.
You must turn on the expansion units before the storage server. The
controllers might not recognize the correct configuration if the drives are
powered up after the storage server. For instructions on how to power up
the expansion units, see the expansion-unit documentation.
Turn on the power to the storage server; then restart or turn on the power to
the host.
Note: Depending on your operating system, you might not have to restart
the host. For more information, see the software installation guide for
your operating system.
Turn on the power to each device, based on the power-on sequence in step 2.
3.
turn on power to the storage server, turn on the power-supply switches on
the back of the storage server. You must turn on both power-supply switches to
take advantage of the redundant power supplies.
Use the Storage Manager client and the Fault LEDs to check the overall status
the storage server and its components. All LEDs should be green on the front
the storage server. If they are not, use the Storage Manager client to
diagnose the problem (see “Monitoring status through software” on page 62).
Note: The green drive active LED and amber drive fault LED below the drive
CRUs might flash intermittently as the drives spin-up. Wait until the
storage server is finished powering up before checking the LEDs on the
front of the storage server. For more information, see “Checking the
LEDs” on page 63.
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on
v
v A
v A
1.
2.
3.
v
v
4. If
Turning off the storage server
Attention: Except in an emergency, never turn off the power if any storage server
Fault LEDs are on. Correct the fault before you turn off the power. Use the Storage
Manager client and the Fault LEDs to check the overall status of the storage server
and its components. All LEDs should be green on the front of the storage server. If
they are not, use the Storage Manager client to diagnose the problem (see
“Monitoring status through software” on page 62). This ensures that the storage
server will power up correctly later. For more information, see Chapter 6, “Hardware
maintenance,” on page 95.
The storage server is designed to run continuously, 24 hours a day. After you turn
the storage server, do not turn it off. Turn off the power only when:
Instructions in a hardware or software procedure require you to turn off the
power.
service technician tells you to turn off the power.
power outage or emergency situation occurs (see “Performing an emergency
shutdown” on page 61).
Statement 5:
CAUTION:
The power control button on the device and the power supply do not turn off
the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
Perform the following steps to turn off the power:
Before proceeding, use the Storage Manager client to determine the status of
the system components and special instructions. The operating system software
might require you to perform other procedures before you turn off the power.
Use the Storage Manager client to check the status of the storage server.
Correct problems that are reported before you turn off the power.
Stop all I/O activity to the storage server and attached expansion units. Make
sure that:
All of the green Drive active LEDs on the front of the storage server (and on
all attached expansion units) are not flashing.
The green Cache active LEDs on the back of the storage server are off.
Attention: To turn off all power to the storage server, you must turn off both
power-supply switches and disconnect both power cords. Use the procedure in
step 5 on page 60 for the proper shutdown sequence.
applicable, use the operating system software to disconnect the storage
server logical drives from the host before the storage server is powered off.
Chapter 4. Operating the storage server
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a.
b.
c.
v
If
v
v
If
an
is
60
5.
Turn off the power to each device based on the following shutdown sequence:
Turn off power to the host before the storage server. If the host must stay
powered on to support an existing network, see the operating system
documentation for information about disconnecting the storage server logical
drives from the host before the storage server is powered off.
Turn off power to the storage server before you turn off power to the
expansion units. Turn off both power supply switches on the back of the
storage server.
Turn off power to other supporting devices (for example, management
stations, fibre-channel switches, or Ethernet switches).
Note: You do not need to perform this step if you are servicing only the
storage server.
After you perform the necessary maintenance procedures, turn on the power
6.
using the procedure in “Turning on the storage server” on page 57.
Restoring power after an unexpected shutdown
The storage server might shut down unexpectedly under any of the following
conditions:
Attention: There might be data loss in each of the following cases:
The internal temperature of the storage server exceeds the maximum operating
temperature (an over-temperature condition).
both fan CRUs fail or are unable to maintain an internal temperature below
70°C (158°F), one or both of the power supplies in the storage server will shut
down. If both power supplies shut down, the unit is inoperable.
The Storage Manager client warns you if the temperature of the unit is rising
before it has risen sufficiently to shut down the power supplies. The first warning
comes when the storage server internal temperature exceeds 45°C (113°F). The
storage server shuts down if the temperature rises to 70°C (158°F).
There is a general power failure or a loss of power to the unit.
You are forced to shut down the storage server without performing the normal
shutdown procedures (listed in “Turning off the storage server” on page 59)
because of an emergency situation.
Attention: To avoid damage to the hardware, take special care when you restart
the system after an unexpected shutdown.
the storage server shuts down unexpectedly, go to “Restoring power after an
over-temperature shutdown” on page 61. Otherwise, go to “Restoring power after
emergency shutdown” on page 61.
Note: Unattended restoration of power is supported; however, if power restoration
attended, you should follow the best practices guidelines and the power
restoration sequence in “Turning on the storage server” on page 57.
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1. If
2.
3.
1.
2.
3.
4.
to an
1.
2. Do
3.
4.
5.
Performing an emergency shutdown
Attention: Emergency situations might include fire, flood, extreme weather
conditions, or other hazardous circumstances. If a power outage or emergency
situation occurs, always turn off all power switches on all computing equipment.
This will help safeguard your equipment from potential damage due to electrical
surges when power is restored. If the storage server loses power unexpectedly, it
might be due to a hardware failure in the power system or midplane (see Chapter 6,
“Hardware maintenance,” on page 95).
Use this procedure to shut down the storage server during an emergency:
you have time, stop all I/O activity to the storage server by shutting down the
host or disconnecting the storage server logical drives through the host.
Check the LEDs (front and back). Make note of any Fault LEDs that are on so
you can correct the problem when you turn on the power again.
Turn off all power-supply switches; then unplug the power cords from the
storage server.
Restoring power after an emergency shutdown
Use this procedure to restart the storage server if you turned off the power-supply
switches during an emergency shutdown, or if a power failure or a power outage
occurred:
After the emergency situation is over or power is restored, check the storage
server for damage. If there is no visible damage, continue with step 2;
otherwise, have your system serviced.
After you have checked for damage, ensure that the power-supply switches are
off; then plug in the storage-server power cords.
Complete step 2 on page 58 to determine the proper power-on sequence for
your system.
Complete steps 3 and 4 on page 58 to turn on power to the devices in your
system and to check the status of the storage server.
Restoring power after an over-temperature shutdown
Use this procedure to restart the storage server after an unexpected shutdown due
over-temperature condition:
Make sure that the power-supply switches on the back of the storage server are
turned off.
whatever is necessary to cool the unit (replace the fans, use external fans to
cool the room, and so on).
Check all components and cables for visible damage. Do not start the storage
server if you find evidence of damage.
Complete step 2 on page 58 to determine the proper power-on sequence for
your system.
When the internal temperature of the storage server is below 35°C (95°F),
complete steps 3 and 4 on page 58 to turn on power to the devices in your
system and to check the status of the storage server.
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62
Monitoring status through software
Attention
ensure proper operation when connecting EXP100 expansion units to the
FAStT100, you must verify that the EXP100 ESM firmware level is at level
9551 or later. If the ESM firmware level is lower than 9551, disconnect the
EXP100 and contact IBM support, your IBM reseller, or your IBM
representative for assistance. See the IBM TotalStorage FAStT EXP100
Expansion Unit Installation and User′ s Guide for details on how to determine
ESM firmware versions.
Use the Storage Manager client to monitor the status of the storage server. Run the
software constantly, and check it frequently.
Important:
Refer to the IBM TotalStorage FAStT Storage Manager 8.42 Installation
and Support Guide for the appropriate operating system for instructions
how to install the FAStT Storage Manager 8.42.xx.xx host software.
addition, to download the latest version of the FAStT Storage
Manager 8.42.xx.xx host software, the FAStT storage server controller
firmware and NVSRAM 5.42.xx.xx, and the latest FAStT EXP100 R2
ESM firmware (version 955x or higher), go to the following Web site:
www.ibm.com/storage/support/fastt
The Storage Manager client provides the best way to diagnose and repair
storage-server failures. The software can help you:
Determine the nature of the failure
Locate the failed component
Determine the recovery procedures to repair the failure
Although
the storage server has fault LEDs, these lights do not necessarily indicate
which component has failed or needs to be replaced, or which type of recovery
procedure you must perform. In some cases (such as loss of redundancy in various
components), the fault LED does not turn on. Only the Storage Manager client can
detect the failure.
For example, the recovery procedure for a Predictive Failure Analysis
®
(PFA) flag
(impending drive failure) on a drive varies depending on the drive status (hot spare,
unassigned, RAID level, current logical drive status, and so on). Depending on the
circumstances, a PFA flag on a drive can indicate a high risk of data loss (if the
drive is in a RAID 0 volume) or a minimal risk (if the drive is unassigned). Only the
Storage Manager client can identify the risk level and provide the necessary
recovery procedures.
Note: For PFA flags, the General-system-error LED and Drive fault LEDs do not
turn on, so checking the LEDs will not notify you of the failure, even if the
risk of data loss is high.
Recovering from a storage-server failure might require you to perform procedures
other than replacing the component (such as backing up the logical drive or failing a
drive before removing it). The Storage Manager client gives these procedures.
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Attention: Not following the software-recovery procedures can result in data loss.
Checking the LEDs
The LEDs display the status of the storage server and components. Green LEDs
indicate a normal operating status; amber LEDs indicate a possible failure.
important to check all the LEDs on the front and back of the storage server
when you turn on the power. In addition to checking for faults, you can use the
LEDs on the front of the storage server to determine if the drives are responding to
I/O transmissions from the host.
For information about the LEDs on the front of the storage server, see:
Figure 50
Table 10
For information about the LEDs on the back of the storage server, see:
Figure 52 on page 66
Table 11 on page 64
Table 12 on page 66
Activity LED
Fault LED
Latch Tray handle
Figure 50. Storage server LEDs (front)
Table 10. Storage server LEDs (front)
LED
Drive active
Drive fault
Color
Green
Amber
General system
error LED
Power-on LED
Operating states
1
Normal operation.
Flashing - The drive is reading or writing data.
Flashing every 5 seconds - The drive has not
spun up or the drive is bad.
Off - One of the following situations has occurred:
The storage server has no power.
The drive is not properly seated in the storage
server.
Off - Normal operation.
Flashing - The Storage Manager client is locating
drive, logical drive, or storage subsystem.
The drive has failed, or a user failed the drive.
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–
–
–
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1
2
v
v On -
–
–
–
v On -
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or
– A
–
or
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Table 10. Storage server LEDs (front) (continued)
LED
Power
Color
Green
Operating states
Normal operation.
1
Off - One of the following situations has occurred:
The storage server has no power.
Both power supplies have failed.
There is an over-temperature condition.
General system
error
Amber
Off - Normal operation.
storage server component has failed2.
Always use the Storage Manager client to identify the failure.
Not all component failures turn on this LED. For more information, see “Monitoring status
through software” on page 62.
2Gbps
Host 1
Host 1
indicator
2Gb/s
Host 2
Host 2
indicator
10BT 100BT
2Gb/s
10BT
Figure 51. RAID controller LEDs
Table 11. RAID controller LEDs
Icon
LED
Fault
Host loop
100BT
Color
Amber
Green
Expansion link indicator
Expansion
10101
+
Cache
Battery
charging
Operating states
active
Controller
fault
1
Off - Normal operation.
One of the following situations has
occurred:
The RAID controller has failed.
The RAID controller was placed offline
The controller battery had failed (in
conjunction with the battery LED in off
state).
Normal operation.
Off - One of the following situations has
occurred:
The host loop is down, not turned on,
not connected.
SFP has failed, or the host port is not
occupied.
The RAID controller circuitry has failed,
the RAID controller has no power.
Expansion
by-pass
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+
v On -
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v On -
– An
–
to an
–
– An
on
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at
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v If
is
v If
1
Table 11. RAID controller LEDs (continued)
Icon
LED
Color
Cache active Green
Operating states
There is data in the RAID controller
1
cache.
Off - One of the following situations has
occurred:
There is no data in cache.
There are no cache options selected for
this array.
The cache memory has failed, or the
battery has failed.
Battery
Green
Normal operation.
Flashing - The battery is recharging or
performing a self-test.
Off - The battery or battery charger has
failed.
Expansion
port bypass
Amber
Off - Normal operation.
One of the following situations has
occurred:
SFP module is inserted in the drive
loop port and the fibre-channel cable is
not attached to it.
The fibre-channel cable is not attached
expansion unit.
The attached expansion unit is not
turned on.
SFP has failed, a fibre-channel
cable has failed, or an SFP has failed
the attached expansion unit.
Expansion
loop
Green
Normal operation.
Off - The RAID controller circuitry has
failed, or the RAID controller has no
power.
2Gbps
Fibre channel
port speed
Green
Normal operation (host connection is
2Gbps).
Off - Host connection is at 1Gbps
10BT
10BT
Green
the Ethernet connection is 10BASE-T:
The 10BT LED is on, 100BT LED flashes
faintly.
the Ethernet connection is
100BT
100BT
100BASE-T: 10BT LED is off, 100BT LED
on.
there is no Ethernet connection - Both
LEDs are off.
Always use the Storage Manager client to identify the failure.
Chapter 4. Operating the storage server
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Fan fault LED
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Fan fault LED
Power LED
Power supply
fault LEDs
Power LED
Figure 52. Fan and power supply LEDs
Table 12. Fan LED
LED
Fault
Color
Amber
Operating states
Off - Normal operation.
The fan CRU has failed.
Always use the Storage Manager client to identify the failure.
Table 13. Power supply LEDs
LED
Fault
Color
Amber
Operating states
Off - Normal operation.
One of the following situations has occurred:
The power supply has failed.
over-temperature condition has occurred.
Power
Green
Normal operation.
Off - One of the following situations has occurred:
The power supply is disconnected.
The power supply is seated incorrectly.
The storage server has no power.
The power supply is turned off.
Always use the Storage Manager client to identify the failure.
1
1
Cache memory and RAID controller battery
Each RAID controller in the FAStT100 contains 128 MB of cache data. Each
controller also contains a rechargeable battery that maintains data in the cache in
the event of a power failure. The following sections describe these features and
their associated LEDs.
Cache memory
Cache memory is memory on the RAID controller that is used for intermediate
storage of read and write data. Using cache memory can increase system
performance. The data for a read operation from the host might be in the cache
memory from a previous operation (thus eliminating the need to access the drive
itself), and a write operation is completed when it is written to the cache, rather than
the drives.
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it
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See the Storage Manager client documentation for information on setting cache
memory options.
The RAID controller has a Cache active LED that displays the current status of the
cache. The LED is on if there is data in the cache, and it is off if there is no data in
the cache.
caching is enabled and the Cache active LED never comes on during I/O activity,
indicates that the cache memory has failed or the battery has failed (the green
Battery LED will be off).
Note: Always use the Storage Manager client to check your cache memory
settings before assuming a hardware failure.
Figure 53 shows the location of the Cache active LED on the front of the RAID
controller.
Figure 53. Cache active LED
RAID controller cache battery
Each RAID controller contains a sealed, rechargeable 4-volt lead-acid battery. This
battery provides cache backup for up to three days in the event of a power loss.
The service life of the battery is three years, after which time the battery must be
replaced. See the Storage Manager client for information on how to view and set
the battery expiration date.
Each RAID controller has a green Battery LED on the back that indicates the
battery status, as follows:
The LED is on and remains steady when the battery is fully charged.
The LED flashes when the battery is charging or performing a self-test.
The LED is off if the battery or the battery charger has failed.
battery performs a self-test at startup and every 25 hours thereafter (during
The
which time the Battery LED flashes). If necessary, the battery begins recharging at
that time. If the battery fails the self-test, the Battery LED turns off, indicating a
battery fault.
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Cache
active
LED
Data caching starts after the battery completes the startup tests.
Chapter 4. Operating the storage server
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Figure 54 shows the location of the Battery LED on the front of the RAID controller.
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Battery
LED
Figure 54. Battery LED
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©
Chapter 5. Installing and replacing components
This chapter provides instructions to help you install or remove customer
replaceable units (CRUs), such as hot-swap drives, fans, RAID controllers, and
power supplies. This chapter also provides instructions to help you add new
EXP100 expansion units to existing FAStT100 configuration.
For more field-replaceable unit (FRU) and Option part number information, see the
following Web site:
www.ibm.com/storage/techsup.htm
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To
avoid damage, keep static-sensitive devices in their static-protective packages until
you are ready to install them.
reduce the possibility of electrostatic discharge, observe the following
precautions:
Limit your movement. Movement can cause static electricity to build up around
you.
Handle the device carefully, holding it by its edges or its frame.
not touch solder joints, pins, or exposed printed circuitry.
not leave the device where others can handle and possibly damage the
device.
While the device is still in its static-protective package, touch it to an unpainted
metal part of the storage server for at least two seconds. This drains static
electricity from the package and from your body.
Remove the device from its package and install it directly into your storage
server without setting it down. If it is necessary to set the device down, place it in
its static-protective package. Do not place the device on your storage server
cover or any metal surface.
Take additional care when handling devices during cold weather because heating
reduces indoor humidity and increases static electricity.
Working with hot-swap hard disk drives
Drives are devices that the system uses to store and retrieve data. This section
explains how you can increase the storage-server capacity by adding more drives
replacing existing drives with ones containing a larger capacity.
Copyright IBM Corp. 2004
Before you begin, complete the following tasks:
Read the safety and handling guidelines in “Safety” on page iii and in “Handling
static-sensitive devices” on page 14.
Ensure that your current system configuration is working properly.
Back up all important data before you make changes to data storage devices.
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Attention:
Never hot-swap a drive CRU when its green Activity LED is flashing.
Hot-swap a drive CRU only when its amber Fault LED is completely on and not
flashing or when the drive is inactive with the green Activity LED on and not
flashing.
Before you install or remove drive CRUs, review the following information:
Blank trays: A storage server without a full set of drives (14) contains blank
trays in the unused drive bays. Before installing new drives, you must remove
these empty trays. Save the empty trays for future use. Each of the 14 bays
must always contain either a blank tray or a hot-swap hard disk drive.
Note:
For proper cooling and EMC protection, do not leave a drive slot open
without either a drive blank or a drive CRU inserted.
Drive CRUs: The FAStT100 supports up to fourteen IBM 1.5 Gbps SATA hard
disk drives.
Note: Do not use fibre-channel hard disk drive CRUs in the FAStT100.
These
drives come preinstalled in drive trays. This drive-and-tray assembly is
called a drive CRU. You can install the drive CRUs in the 14 drive bays on the
front of the storage server.
Drive CRU labels: A label is provided on the front of each hard disk drive. Use
this label to record the location information for each drive before you remove it.
Ensure that you keep track of the drives and their corresponding bays. Also,
record the location information in Table 17 on page 103. If you install a drive in
the wrong bay, you might lose data.
Drive LEDs: Each drive tray has two associated LEDs, a green Activity LED and
amber Fault LED, on the chassis of the FAStT100. These LEDs indicate the
status for that drive. See Table 14 for the drive LED states and descriptions.
Table 14. Drive LED activity
LED
LED state
Activity LED Flashing green The green LED flashes to indicate fibre-channel activity to
Activity LED Steady green The green LED lights to indicate that the drive is properly
Fault LED
Flashing
amber
Fault LED
Activity and
Steady amber The amber LED lights to indicate a drive failure.
All unlit
Fault LEDs
Fibre-channel loop IDs: When you install a drive CRU in the storage server, the
drive CRU connects into a printed circuit board called the midplane. The
midplane automatically sets the fibre-channel loop ID to the default value 00.
Hot-swap hardware: The storage server contains hardware that you can use to
replace a failed hard disk drive without turning off the storage server. Therefore,
you can continue operating the system while a hard disk drive is removed or
installed. These drives are known as hot-swap drives.
Installing hot-swap hard disk drives
You can install hard disk drives while the storage server is turned on and running.
Complete the following steps to install hot-swap hard disk drives in the storage
server:
Descriptions
the drive.
installed and is spun up by the FAStT controller.
The amber LED flashes to indicate that a drive has been
identified by the software.
The storage server is powered off.
IBM TotalStorage FAStT100 Storage Server: Installation, User’s, and Maintenance Guide