IBM SAN384B User Manual
IBM System Storage SAN384B
Installation, Service, and User Guide
Service information: 2499-192
Read Before Using
This product contains software that is licensed under written license agreements. Your use of such software is subject to
the license agreements under which they are provided.
GC52-1333-02
IBM System Storage SAN384B
Installation, Service, and User Guide
Service information: 2499-192
GC52-1333-02
Note:
Before using this information and the product it supports, read the information in “Notices” on page 141.
Copyright © 2009-2010 Brocade Communications Systems, Inc. All Rights Reserved.
The following paragraph does not apply to any country (or region) where such provisions are inconsistent with
local law.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT
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IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states (or
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may not apply to you.
© Copyright IBM Corporation 2009, 2010.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Read this first
Summary of changes
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Third edition
This is the third edition of the IBM System Storage SAN384B Installation, Service, and
User Guide. The content changes since the last edition of this publication are noted
by a vertical line placed in the left margin beside each change. Minor edits are not
identified by this mark. A summary of the changes for each edition are listed
below.
The following changes were made in this edition:
v Addition of a Fibre Channel 8 Gbps 64-port blade (FC8-64)–Feature code 3864
v New mini-SFP (mSFP) transceivers associated with the FC8-64 blade
v Introduction of 8 Gbps FICON Accelerator
v Addition of the Server Application Optimization (SAO) optional feature
v A change to the Fabric Operating System (FOS) version required for the FC8-64
blade
v Update of the Notices section
Second edition
The following changes were made in the second edition:
v The addition of the CEE 10GbE 24-port blade (FCOE10-24)
v The addition of the 8 Gbps routing blade (FX8-24)
v 3-way ICL connection configuration was added
v An update of how to submit comments on this publication
v Battery removal and disposal instructions were added
Getting help
For the latest version of your product documentation, visit the web at
www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?. Search by form
number or title.
®
For more information about IBM
www.ibm.com/servers/storage/san/
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© Copyright IBM Corp. 2009, 2010 iii
IBM Redbooks often provide in depth information about product best practices,
configurations, and more technical information. For redbooks associated with this
product, enter search terms on the following Web site: www.redbooks.ibm.com/.
For support information for this product and other SAN products, see the
following Web site: www.ibm.com/systems/support/, select System Storage, then
select Storage Area Network (SAN) from the linked page.
For Fabric OS Release Notes and access to Fabric OS firmware downloads, go to
www.ibm.com/systems/support/, select System Storage, then select Storage Area
SAN products, see the following Web site:
Network (SAN) from the linked page. From the displayed page, select your
product, then select Download. From the displayed page, click the release notes or
firmware links.
You can also contact IBM within the United States at 1-800-IBMSERV
(1-800-426-7378). For support outside the United States, you can find the service
number at: http://www.ibm.com/planetwide/.
Visit www.ibm.com/contact for the contact information for your country or region.
For detailed information about the Fibre Channel standards, see the Fibre Channel
Industry Association (FCIA) Web site at: www.fibrechannel.org/
For information about storage industry standards, see the Storage Networking
Industry Association (SNIA) Web site at: www.snia.org/
Taiwan Contact Information
IBM Taiwan Product Service Contact Info:
IBM Taiwan Corporation
3F, No 7, Song Ren Rd., Taipei Taiwan
Tel: 0800-016-888
How to send your comments
Your feedback is important in helping us provide the most accurate and
high-quality information. If you have comments or suggestions for improving this
document, send us your comments by e-mail to starpubs@us.ibm.com . Be sure to
include the following:
v Exact publication title
v Publication form number (for example, GC26-1234-02)
v Page, table, or illustration numbers
v A detailed description of any information that should be changed
iv SAN384B Installation, Service, and User Guide
Contents
Read this first ............iii
Summary of changes ...........iii
Third edition .............iii
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Second edition ............iii
Getting help ..............iii
Taiwan Contact Information ........iv
How to send your comments ........iv
Figures ...............ix
Tables ...............xi
Safety notices ...........xiii
Safety notices and labels..........xiii
Danger notices ............xiii
Caution notices ............xvi
Safety labels.............xvii
Attention notices ...........xviii
Rack safety ..............xix
Rack installation ...........xix
Rack relocation (19" rack).........xx
Safety inspections ............xxi
Removing AC power ..........xxi
External machine checks .........xxi
Internal machine checks .........xxi
Product recycling and disposal .......xxii
About this document ........xxiii
Who should read this document .......xxiii
Product documents ...........xxiii
Brocade documents ...........xxiii
IBM and Brocade product matrix .....xxiv
Accessibility features for SAN384B .....xxiv
Chapter 1. Introduction ........1
Overview of the SAN384B ..........1
Hardware components ...........2
SAN384B blades .............5
High availability .............7
Reliability ...............7
Serviceability ..............7
Software features .............8
Security ...............8
Network Manageability..........9
Unpacking the SAN384B .........16
Installing the port-side exhaust kit ......18
Torque requirements ..........20
Installing the exhaust kit hardware .....20
Installing the SAN384B into the cabinet ....24
Port numbering .............28
Chassis slots ..............30
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Cable organization ............30
Chapter 3. Starting and configuring the
SAN384B..............33
Providing power to the SAN384B .......35
Connecting the SAN384B and host with a serial
cable ................35
Logging in to the serial console port ......36
Configuring the IP addresses ........36
Logging off the serial console port and
disconnecting the serial cable .......37
Establishing an Ethernet connection ......38
Customizing the switch name ........38
Customizing a chassis name.........38
Setting the Domain ID...........39
Setting the date and time ..........39
Setting the date ............39
Setting the time zone ..........39
Synchronizing local time .........40
Verifying the PID mode and connecting to the fabric 41
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Software licenses ............41
Installing transceivers and attaching cables ....41
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Managing cables.............42
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Verifying correct operation and backing up the
configuration ..............43
Fabric OS firmware updates .........43
Downloading and installing firmware ....44
Powering off the SAN384B .........44
Chapter 4. Monitoring system
components ............45
Port or application blade status ........45
Control processor blade (CP8) status ......53
Core switch blade (CR4S-8) status .......55
Power supply status ...........56
Blower assembly status ..........57
WWN card status ............59
Chapter 2. Installing a SAN384B in a
cabinet...............11
Ordering the lift tool ...........11
World trade locations ..........12
United States locations .........12
Installation guidelines ...........13
Installing a SAN384B in a 2109 C36 cabinet....14
Time required ............14
Unpacking and assembling the lift tool ....15
© Copyright IBM Corp. 2009, 2010 v
Chapter 5. Removing and installing
components ............61
Removing and installing the chassis door ....61
Time and items required .........61
Removing the chassis door ........61
Removing and installing cable management finger
assemblies ...............62
Time and items required .........62
Removing a cable management finger assembly 62
Installing a cable management finger assembly 63
Removing and installing port and application blades 64
Time and items required .........64
Removing a blade ...........64
Installing a blade ...........66
Removing and installing blade filler panels ....67
Removing a filler panel .........67
Installing a filler panel..........67
Removing and installing a CP8 control processor
blade ................68
Time and items required .........68
Verifying the need for replacement .....68
Recording critical SAN384B information ....69
Removing a control processor blade (CP8) . . . 69
Installing a control processor blade (CP8) . . . 70
Verifying operation of the new CP blade....71
Downloading firmware from an FTP server. . . 71
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Downloading firmware from a USB drive . . . 72
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Removing and installing a CR4S-8 core switch blade 72
Time and items required .........73
Verifying the necessity of installation .....73
Removing a CR4S-8 core switch blade ....73
Installing a CR4S-8 core switch blade .....74
Removing and installing a power supply ....75
Time and items required .........75
Removing a power supply ........75
Installing a power supply ........76
Removing and installing a blower assembly . . . 77
Time and items required .........77
Removing a blower assembly .......77
Installing a blower assembly........78
Removing and installing a WWN bezel and WWN
card.................78
Time and items required .........78
Verifying necessity of installation ......79
Determining the status of a WWN card ....79
Removing the WWN bezel and WWN card. . . 79
Installing the WWN bezel and WWN card . . . 80
Removing and installing transceivers ......81
Time required ............81
Items required ............81
Removing and replacing an SFP, SFP+, or XFP
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optical transceiver ...........82
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Removing and replacing an mSFP optical
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transceiver..............83
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Removing and installing inter-chassis link (ICL)
cables ................84
Time and items required .........85
Removing an ICL cable .........85
Installing an ICL cable ..........85
Removing and replacing a SAN384B chassis . . . 91
Time required ............92
Items required ............92
Verifying need for replacement .......92
Recording critical SAN384B and SAN
information .............92
Disconnecting from the network and fabric . . . 96
Removing components from the chassis ....97
Removing a SAN384B from the cabinet ....98
Installing the replacement chassis ......99
Installing components into the new chassis . . . 99
Downloading the configuration ......100
Verifying correct operation of system ....100
Reconnecting the system to the network and
fabric ...............102
Verifying correct configuration of the fabric . . 102
Cable routing table template .......104
Removing the battery ..........105
Chapter 6. Installing new features . . 107
FC3816, FC3832, FC3848 - Installing a 8-Gb port
blade (16, 32, or 48 ports) .........107
Time required ............107
Items required ............107
Procedures .............108
FC3864 - Installing an 8-Gb 64-port port blade . . 109
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Time required ............109
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Items required ............109
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Procedures .............109
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FC3850 - Installing an FR4-18i routing blade . . . 111
Time required ............111
Items required ............111
Procedures .............111
FC3870 - Installing an FC10-6 10 Gb blade....112
Time required ............112
Items required ............112
Procedures .............113
FC3880 - Installing an FCOE10-24 blade ....114
Time required ............114
Items required ............114
Procedures .............114
FC3890 - Installing an FX8-24 extension blade . . 115
Time required ............115
Items required ............115
Procedures .............115
FC7870 - Installing an inter-chassis cable kit . . . 116
Time required ............116
Items required ............116
Procedures .............116
Appendix A. Product specifications 119
General specifications...........119
System architecture ...........119
System size and weights..........122
System blade and FRU weights ......122
Facility requirements ...........123
Environmental requirements ........123
Fibre channel port specifications .......124
Power specifications ...........124
Data transmission ranges .........125
FR4-18i routing blade port specifications ....125
Fibre Channel port specifications ......125
GbE port specifications .........126
Powercords..............126
Appendix B. Application blades . . . 127
FR4-18i blade .............127
FX8-24 blade .............127
FCOE10-24 blade ............129
vi SAN384B Installation, Service, and User Guide
Appendix C. Diagnostics and
troubleshooting ..........131
Obtaining chassis and component status ....131
Interpreting POST and boot results ......132
POST...............132
Boot ...............133
Diagnostics ..............133
Troubleshooting ............133
Appendix D. Blade port numbering 137
Notices ..............141
Trademarks ..............143
Electronic emission notices .........144
Federal Communications Commission (FCC)
Class A Statement ...........144
Industry Canada Class A Emission Compliance
Statement .............144
Avis de conformité à la réglementation
d'Industrie Canada ..........144
European Union EMC Directive Conformance
Statement .............144
Germany Electromagnetic Compatibility
Directive ..............145
People's Republic of China Class A Electronic
Emission Statement ..........146
Japan VCCI Council Class A Statement....146
Japan Electronics and Information Technology
Industries Association (JEITA) Statement . . . 146
Korea Communications Commission (KCC)
Statement .............146
Russia Electromagnetic Interference (EMI) Class
A Statement .............147
Australia and New Zealand Class A Statement 147
Index ...............149
Contents vii
viii SAN384B Installation, Service, and User Guide
Figures
1. Port side of the SAN384B (sample
configuration) ............3
2. Port side of the SAN384B with the exhaust kit
installed (sample configuration) ......4
3. Blower (non-port) side of the SAN384B . . . 4
4. Assembled lift tool with 24-inch load plate 16
5. Lift tool positioned next to the chassis on the
shipping tray ............17
6. Port-side exhaust kit assembly for 27 to 31 in.
(68.58 to 78.74 cm) cabinets .......19
7. Clip and retainer nut locations on exhaust side
cabinet rails (example showing relative
positions) .............21
8. Shelf installed in cabinet ........22
9. Air duct installed into side slot in shelf 22
10. Installing the top rail assembly to the duct
assembly and cabinet rails .......23
11. Lift tool and chassis positioned at rear of
cabinet ..............24
12. Load plate extended inside the cabinet to the
exhaust kit shelf ...........25
13. Chassis half way into cabinet on load plate 26
14. Location of screws to attach the chassis to the
cabinet rails ............27
15. Attaching the vertical cable management
finger assemblies to the cabinet rails ....28
16. Cable design for the mSFP patch cables for the
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FC8-64 high density port blade ......30
17. Flow of configuration tasks for the SAN384B 34
18. FC8-16 port blade ..........46
19. FC8-32 port blade ..........46
20. FC8-48 port blade ..........47
21. FC8-64 port blade ..........47
22. FC10-6 port blade ..........48
23. FR4-18i routing blade .........49
24. FX8-24 extension blade.........49
25. FCOE10-24 blade...........49
26. Control processor blade (CP8) LEDs ....54
27. Core switch blade (CR4S-8) .......55
28. Power supply ............57
29. Blower assembly LEDs .........58
30. WWN bezel ............59
31. Chassis door ............62
32. Cable management finger assemblies ....63
33. Port blade removal and installation (48-port
blade shown as example) ........65
34. Filler panel removal and installation ....67
35. Removing the control processor (CP8) blade 70
36. Removing and replacing the core switch blade 74
37. Location of the two power supplies ....75
38. Removing and installing a power supply 76
39. Blower assembly removal and replacement 78
40. WWN bezel and card removal and installation 80
41. Optical transceiver (SFP, SFP+, and XFP)
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extraction tool............82
42. Replacing an optical transceiver......82
43. Optical mSFP transceiver ........83
44. ICL cable .............85
45. ICL cable connections between two SAN384B
chassis ..............87
46. ICL cable connections between a SAN384B
chassis and a SAN768B chassis. ......88
47. 3-way ICL cable connections between a
SAN384B chassis and two SAN768B chassis. . 89
48. 3-way ICL cable connections between a
SAN768B chassis and two SAN384B chassis. . 90
49. 3-way ICL cable connections between three
SAN384B chassis. ..........91
50. Battery locations on the SAN384B.....106
51. FC8-16 port blade ..........137
52. FC8-32 port blade ..........137
53. FC8-48 port blade ..........138
54. FC8-64 port blade ..........138
55. FC10-6 port blade, ports 0-5 from right to left 138
56. FR4-18i routing blade .........138
57. FX8-24 extension blade ........139
58. FCOE10-24 blade ..........139
© Copyright IBM Corp. 2009, 2010 ix
x SAN384B Installation, Service, and User Guide
Tables
1. Brocade and IBM product and model
number matrix ...........xxiv
2. Blades available for the SAN384B .....5
3. Security features ...........8
4. Installation tasks, time, and items required 14
5. Parts list for port-side exhaust kit for C36
cabinets ..............18
6. Torque requirements for mounting screws 20
7. Port blades available on the SAN384B....28
8. Configuration parameters ........36
9. Port and routing blade LED descriptions 51
10. CP blade LED descriptions .......54
11. CR4S-8 blade LED descriptions ......56
12. Power supply LED descriptions ......57
13. Blower assembly LED descriptions .....58
14. Messages that may indicate WWN card failure 59
15. Commands identifying the WWN card status 79
16. WWN card related system log messages 79
17. ICL connector port LEDs ........84
18. Critical information checklist example....94
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19. Cable routing table for SAN384B (64 ports
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shown)..............104
20. General product specifications ......119
21. System architecture .........119
22. System sizes and weights .......122
23. System FRU weights .........122
24. Environmental requirements ......123
25. Power specifications .........124
26. Supported optics, speeds, cables, and
distances .............125
27. Environmental status and maintenance
commands ............132
28. Troubleshooting...........133
© Copyright IBM Corp. 2009, 2010 xi
xii SAN384B Installation, Service, and User Guide
Safety notices
This section contains information about:
v “Safety notices and labels”
v “Rack safety” on page xix
v “Safety inspections” on page xxi
Safety notices and labels
When using this product, observe the danger, caution, and attention notices
contained in this guide. The notices are accompanied by symbols that represent the
severity of the safety condition. The danger and caution notices are listed in
numerical order based on their IDs, which are displayed in parentheses, for
example (D004), at the end of each notice. Use this ID to locate the translation of
these danger and caution notices in the IBM Systems Safety Notices (G229–9054)
publication, which is on the CD-ROM that accompanies this product.
The following notices and statements are used in IBM documents. They are listed
below in order of increasing severity of potential hazards. Follow the links for
more detailed descriptions and examples of the danger, caution, and attention
notices in the sections that follow.
v Note: These notices provide important tips, guidance, or advice.
v “Attention notices” on page xviii: These notices indicate potential damage to
programs, devices, or data.
v “Caution notices” on page xvi: These statements indicate situations that can be
potentially hazardous to you.
v “Danger notices”: These statements indicate situations that can be potentially
lethal or extremely hazardous to you. Safety labels are also attached directly to
products to warn of these situations.
v In addition to these notices, “Safety labels” on page xvii may be attached to the
product to warn of potential hazards.
Danger notices
A danger notice calls attention to a situation that is potentially lethal or extremely
hazardous to people. A lightning bolt symbol accompanies a danger notice to
represent a dangerous electrical condition. Read and comply with the following
danger notices before installing or servicing this device.
DANGER
To prevent a possible shock from touching two surfaces with
different protective ground (earth), use one hand, when possible, to
connect or disconnect signal cables. (D001)
© Copyright IBM Corp. 2009, 2010 xiii
DANGER
Overloading a branch circuit is potentially a fire hazard and a
shock hazard under certain conditions. To avoid these hazards,
ensure that your system electrical requirements do not exceed
branch circuit protection requirements. Refer to the information
that is provided with your device or the power rating label for
electrical specifications. (D002)
DANGER
If the receptacle has a metal shell, do not touch the shell until you
have completed the voltage and grounding checks. Improper wiring
or grounding could place dangerous voltage on the metal shell. If
any of the conditions are not as described, STOP. Ensure the
improper voltage or impedance conditions are corrected before
proceeding. (D003)
DANGER
An electrical outlet that is not correctly wired could place
hazardous voltage on metal parts of the system or the devices that
attach to the system. It is the responsibility of the customer to
ensure that the outlet is correctly wired and grounded to prevent
an electrical shock. (D004)
A general electrical danger notice provides instructions on how to avoid shock
hazards when servicing equipment. Unless instructed otherwise, follow the
procedures in the following danger notice.
xiv SAN384B Installation, Service, and User Guide
DANGER
When working on or around the system, observe the following
precautions:
Electrical voltage and current from power, telephone, and
communication cables are hazardous. To avoid a shock hazard:
v Connect power to this unit only with the IBM provided power
cord. Do not use the IBM provided power cord for any other
product.
v Do not open or service any power supply assembly.
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an
electrical storm.
v The product might be equipped with multiple power cords. To
remove all hazardous voltages, disconnect all power cords.
v Connect all power cords to a properly wired and grounded
electrical outlet. Ensure that the outlet supplies proper voltage
and phase rotation according to the system rating plate.
v Connect any equipment that will be attached to this product to
properly wired outlets.
v When possible, use one hand only to connect or disconnect
signal cables.
v Never turn on any equipment when there is evidence of fire,
water, or structural damage.
v Disconnect the attached power cords, telecommunications
systems, networks, and modems before you open the device
covers, unless instructed otherwise in the installation and
configuration procedures.
v Connect and disconnect cables as described below when
installing, moving, or opening covers on this product or attached
devices.
To Disconnect:
1. Turn off everything (unless instructed otherwise).
2. Remove the power cords from the outlets.
3. Remove the signal cables from the connectors.
4. Remove all cables from the devices.
To Connect:
1. Turn off everything (unless instructed otherwise).
2. Attach all cables to the devices.
3. Attach the signal cables to the connectors.
4. Attach the power cords to the outlets.
5. Turn on the devices.
(D005)
The weight of the SAN cabinet (2109-C36) with two SAN384Bs is greater than 227
kg (500 lb), and has a fully loaded capacity of 816 kg (1795 lb). Under these
conditions, the following statement and notice apply.
Safety notices xv
Delivery and subsequent transportation of the equipment
The customer should prepare his environment to accept the new product based on
the installation planning information provided, with assistance from an IBM
Installation Planning Representative (IPR) or IBM authorized service provider. In
anticipation of the equipment delivery, the final installation site should be prepared
in advance such that professional movers/riggers can transport the equipment to
the final installation site within the computer room. If for some reason, this is not
possible at the time of delivery, the customer will need to make arrangements to
have professional movers/riggers return to finish the transportation at a later date.
Only professional movers/riggers should transport the equipment. The IBM
authorized service provider will only perform minimal frame repositioning within
the computer room, as needed, to perform required service actions. The customer
is also responsible for using professional movers/riggers in the case of equipment
relocation or disposal.
>(>)500 lbs. 227 kg.
Caution notices
A caution notice calls attention to a situation that is potentially hazardous to
people because of some existing condition. A caution notice can be accompanied
by different symbols, as in the examples below:
DANGER
Heavy equipment—personal injury or equipment damage might
result if mishandled. (D006)
a69i0333
If the symbol
is... It means....
A hazardous electrical condition with less severity than electrical danger.
A generally hazardous condition not represented by other safety
symbols.
A specification of product weight that requires safe lifting practices. The
weight range of the product is listed below the graphic, and the wording
of the caution varies, depending on the weight of the device.
55 kg ( 121.2 lbs)
svc00169
>55kg (121.2 lb)
A potential hazard of pinching the hand or other body parts between
parts.
P/N 18P5850-B
SJ000752
A hazardous condition due to moving parts nearby.
A hazardous condition due to the use of a laser in the product. Laser
symbols are always accompanied by the classification of the laser as
defined by the U.S. Department of Health and Human Services (for
example, Class I, Class II, and so forth).
xvi SAN384B Installation, Service, and User Guide
Read and comply with the following caution notices before installing or servicing
this device.
CAUTION:
Energy hazard present. Shorting may result in system outage and
possible physical injury. Remove all metallic jewelry before servicing.
(C001)
CAUTION:
The weight of this part or unit is more than 55 kg (121.2 lb). It takes
specially trained persons, a lifting device, or both to safely lift this
55 kg ( 121.2 lbs)
>55kg (121.2 lb)
part or unit. (C011)
svc00169
CAUTION:
This product is equipped with a 3-wire (two conductors and ground)
power cable and plug. Use this power cable with a properly grounded
electrical outlet to avoid electrical shock. (C018)
CAUTION:
Servicing of this product or unit is to be performed by trained service
personnel only. (C032)
CAUTION:
For CA residents only: IBM recommends installing this product in a room size
of 62 cubic meters (2190 cubic feet) or larger at 0.4 ACH ventilation rate to
reduce the concentrations of any chemicals emitted by the product.
Safety labels
As an added precaution, safety labels are often installed directly on products or
product components to warn of potential hazards. These can be either danger or
caution notices, depending upon the level of the hazard.
The actual product safety labels may differ from these sample safety labels:
DANGER
Hazardous voltage, current, or energy levels are present inside
any component that has this label attached. Do not open any
cover or barrier that contains this label. (L001)
DANGER
Rack-mounted devices are not to be used as a shelf or work space.
(L002)
Safety notices xvii
DANGER
Multiple power cords. The product might be equipped with
multiple power cords. To remove all hazardous voltages,
disconnect all power cords. (L003)
DANGER
Hazardous voltage present. Voltages present constitute a shock
hazard, which can cause severe injury or death. (L004)
CAUTION:
Hazardous energy present. Voltages with hazardous energy might
cause heating when shorted with metal, which might result in
splattered metal, burns, or both. (L005)
CAUTION:
Hazardous moving parts nearby (L008)
P/N 18P5850-B
SJ000752
Attention notices
An attention notice indicates the possibility of damage to a program, device, or
system, or to data. An exclamation point symbol may accompany an attention
notice, but is not required. A sample attention notice follows:
Attention: Do not bend a fibre cable to a radius less than 5 cm (2 in.); you can
damage the cable. Tie wraps are not recommended for optical cables because they
can be easily overtightened, causing damage to the cable.
ESD precautions
Attention: Many of the field replaceable units (FRUs) are sensitive to electrostatic
discharge (ESD), and can potentially be damaged by improper handling. Wear a
wrist grounding strap connected to chassis ground (if the SAN384B is plugged in)
or a bench ground. Store all ESD-sensitive components in antistatic packaging.
CAUTION:
Pinch hazard. (L012)
xviii SAN384B Installation, Service, and User Guide
Rack safety
Rack installation
DANGER
Observe the following precautions when working on or around your IT rack system:
v Heavy equipment—personal injury or equipment damage might result if
mishandled.
v Always lower the leveling pads on the rack cabinet.
v Always install stabilizer brackets on the rack cabinet.
v To avoid hazardous conditions due to uneven mechanical loading, always install the
heaviest devices in the bottom of the rack cabinet. Always install servers and
optional devices starting from the bottom of the rack cabinet.
v Rack-mounted devices are not to be used as shelves or work spaces. Do not place
objects on top of rack-mounted devices.
v Each rack cabinet might have more than one power cord. Be sure to disconnect all
power cords in the rack cabinet when directed to disconnect power during servicing.
v Connect all devices installed in a rack cabinet to power devices installed in the
same rack cabinet. Do not plug a power cord from a device installed in one rack
cabinet into a power device installed in a different rack cabinet.
v An electrical outlet that is not correctly wired could place hazardous voltage on the
metal parts of the system or the devices that attach to the system. It is the
responsibility of the customer to ensure that the outlet is correctly wired and
grounded to prevent an electrical shock.
(R001 part 1 of 2)
CAUTION:
v Do not install a unit in a rack where the internal rack ambient temperatures will
exceed the manufacturer’s recommended ambient temperature for all your
rack-mounted devices.
v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow
is not blocked or reduced on any side, front, or back of a unit used for air flow
through the unit.
v Consideration should be given to the connection of the equipment to the supply circuit
so that overloading of the circuits does not compromise the supply wiring or
overcurrent protection. To provide the correct power connection to a rack, refer to the
rating labels located on the equipment in the rack to determine the total power
requirement of the supply circuit.
v (For sliding drawers) Do not pull out or install any drawer or feature if the rack stabilizer
brackets are not attached to the rack. Do not pull out more than one drawer at a time.
The rack might become unstable if you pull out more than one drawer at a time.
v (For fixed drawers) This drawer is a fixed drawer and must not be moved for servicing
unless specified by the manufacturer. Attempting to move the drawer partially or
completely out of the rack might cause the rack to become unstable or cause the
drawer to fall out of the rack.
(R001 part 2 of 2)
Safety notices xix
Rack relocation (19" rack)
CAUTION:
Removing components from the upper positions in the rack cabinet improves
rack stability during relocation. Follow these general guidelines whenever you
relocate a populated rack cabinet within a room or building:
v Reduce the weight of the rack cabinet by removing equipment starting at the
top of the rack cabinet. When possible, restore the rack cabinet to the
configuration of the rack cabinet as you received it. If this configuration is not
known, you must do the following:
– Remove all devices in the 32U position and above.
– Ensure that the heaviest devices are installed in the bottom of the rack
cabinet.
– Ensure that there are no empty U-levels between devices installed in the
rack cabinet below the 32U level.
– If the rack cabinet you are relocating is part of a suite of rack cabinets,
detach the rack cabinet from the suite.
– Inspect the route that you plan to take when moving the rack to eliminate
potential hazards.
– Verify that the route that you choose can support the weight of the loaded
rack cabinet. Refer to the documentation that came with your rack cabinet
for the weight of a loaded rack cabinet.
– Verify that all door openings are at least 760 x 2030 mm (30 x 80 in.).
– Ensure that all devices, shelves, drawers, doors, and cables are secure.
– Ensure that the four leveling pads are raised to their highest position.
– Ensure that there is no stabilizer bracket installed on the rack cabinet
during movement.
– Do not use a ramp inclined at more than 10 degrees.
– Once the rack cabinet is in the new location, do the following:
- Lower the four leveling pads.
- Install stabilizer brackets on the rack cabinet.
- If you removed any devices from the rack cabinet, repopulate the rack
cabinet from the lowest position to the highest position.
– If a long distance relocation is required, restore the rack cabinet to the
configuration of the rack cabinet as you received it. Pack the rack cabinet in
the original packaging material, or equivalent. Also, lower the leveling
pads to raise the casters off of the pallet and bolt the rack cabinet to the
pallet.
(R002)
xx SAN384B Installation, Service, and User Guide
Safety inspections
Perform the following safety checks to identify unsafe conditions. Be cautious of
potential safety hazards that are not covered in the safety checks. If unsafe
conditions are present, determine how serious the hazards are and whether you
should continue before you correct the problem.
Removing AC power
Perform the following steps to remove the alternating current (ac) power:
1. Perform a controlled system shutdown.
2. Set the power switch on the product to the off position.
3. Disconnect the power cables from the power source.
External machine checks
Perform the following external machine checks:
1. Verify that all external covers are present and are not damaged.
2. Ensure that all latches and hinges are in correct operating condition.
3. Check the power cable for damage.
4. Check the external signal cable for damage.
5. Check the cover for sharp edges, damage, or alterations that expose the internal
6. Check that any unused serial ports are covered for dust and ESD protection.
7. Correct any problems that you find.
DANGER
Multiple power cords. (L003)
parts of the device.
The cover should be kept on the serial port whenever it is not being used.
Internal machine checks
Perform the following internal machine checks:
1. Check for any non-IBM changes that might have been made to the machine. If
any are present, obtain the “Non-IBM Alteration Attachment Survey” form,
number R009, from the IBM branch office. Complete the form and return it to
the branch office.
2. Check the condition of the inside of the machine for:
v Metal or other contaminants
v Indications of water or other fluid
v Fire or smoke damage
3. Check for any obvious mechanical problems, such as loose components.
4. Check any exposed cables and connectors for wear, cracks, or pinching.
Safety notices xxi
Product recycling and disposal
Refer to the IBM Systems Environmental Notices and User Guide (Z125-5823) on the
product documentation CD for translated environmental statements and
information regarding product recycling and disposal. This document may be
provided either in printed version or on the product documentation CD. See
“Removing the battery” on page 105 for battery removal instructions, if needed to
meet environmental regulations.
xxii SAN384B Installation, Service, and User Guide
About this document
This document describes how to install and service the IBM System Storage
SAN384B fabric backbone product. Throughout this document, the product is
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referred to as the SAN384B. This document includes information specific to the
SAN384B running Fabric OS version 6.4.0. and later. For information about a Fabric
OS version other than 6.4.0, refer to the documentation specific to your Fabric OS
version.
The sections that follow provide information about:
v “Who should read this document”
v “Product documents”
v “Brocade documents”
v “Accessibility features for SAN384B” on page xxiv
Who should read this document
This document is intended for trained service representatives who are responsible
for installing and servicing the SAN384B, and for network administrators
responsible for maintaining and using the SAN384B.
Product documents
The following documents contain information related to this product. The
documentation may be printed material or may be on the documentation CD that
is shipped with the product.
v IBM System Storage SAN384B Installation, Service, and User Guide, GC52-1333 (this
document, which is also available in accessible HTML format on the
documentation CD)
v IBM Systems Safety Notices, G229–9054
v IBM Systems Environmental Notices and User Guide, Z125-5823
v IBM Warranty
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v Implementing an IBM/Brocade SAN with 8 Gbps Directors and Switches, (an IBM
Redbook), SG24-6116
™
Brocade documents
IBM switches use software licensed from Brocade Communications Systems, Inc.
You can find information related to the software that supports the SAN384B in the
following documents on the CD-ROM supplied with this product:
Brocade Fabric OS
v Fabric OS Administrator's Guide
v Fabric OS Command Reference Manual
v Fabric OS MIB Reference
v Fabric OS Message Reference
v Fabric OS Troubleshooting and Diagnostics Guide
v Fabric OS FCIP Administrator's Guide
v FICON Administrator's Guide
© Copyright IBM Corp. 2009, 2010 xxiii
v SAN Glossary
Brocade Fabric OS optional features
v Fabric Watch Administrator's Guide
v Web Tools Administrator's Guide
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Brocade HBA publication
v Brocade Adapters Administrator’s Guide
IBM and Brocade product matrix
When you use any of the Brocade documents, you will notice that the model
numbers reflect the original Brocade products. Table 1 provides a product matrix
for you to use to correlate the Brocade products and models to the IBM product
names and machine types and model numbers. Products withdrawn from
marketing are not listed.
Table 1. Brocade and IBM product and model number matrix
IBM machine type and
Brocade product name IBM product name
Brocade DCX-4S SAN384B 2499 Model 192
Brocade DCX SAN768B 2499 Model 384
Brocade 48000 SAN256B Director 2109 Model M48
Brocade 8000 IBM Converged Switch B32 3758 Models B32 and L32
Brocade 7800 SAN06B-R 2498 Model R06
Brocade 7500E SAN04B–R 2005 Model R04
Brocade 5300 SAN80B-4 2498 Model B80
Brocade 5100 SAN40B-4 2498 Models B40 and 40E
Brocade 300 SAN24B-4 2498 Models B24 and 24E
model number
Accessibility features for SAN384B
Accessibility features help users who have a disability, such as restricted mobility
or limited vision, to use information technology products successfully.
Accessibility features
Use and operation of this device is accomplished primarily through external
devices which may provide different accessibility features.
The following list includes the major accessibility features in the SAN384B either
directly or through external devices or interfaces:
v Keyboard-only operation
v Interfaces that are commonly used by screen readers
v Keys that are discernible by touch but do not activate just by touching them
v Industry-standard devices for ports and connectors
v The attachment of alternative input and output devices
Keyboard navigation
This product uses standard Microsoft®Windows®navigation keys.
xxiv SAN384B Installation, Service, and User Guide
Vendor software
The SAN384B includes certain vendor software that is not covered under the IBM
license agreement. IBM makes no representation about the accessibility features of
these products. Contact the vendor for the accessibility information about its
products.
Related accessibility information
You can view the publications for the SAN384B in Adobe Portable Document
Format (PDF) using the Adobe Acrobat Reader. The PDFs are provided on a CD
that is packaged with the product. An accessible HTML version of this document is
also included on the documentation CD for this product.
IBM and accessibility
See the IBM Human Ability and Accessibility Center for more information about
the commitment that IBM has to accessibility: www.ibm.com/able.
About this document xxv
xxvi SAN384B Installation, Service, and User Guide
Chapter 1. Introduction
This chapter introduces the features and components of the IBM System Storage
SAN384B fabric backbone. Throughout this document, the product is referred to as
the SAN384B, or more generically as system, device,orchassis, where appropriate.
This chapter contains the following information:
v “Overview of the SAN384B”
v “Hardware components” on page 2
v “High availability” on page 7
v “Reliability” on page 7
v “Serviceability” on page 7
v “Software features” on page 8
Overview of the SAN384B
The SAN384B is part of IBM's industry-leading backbone-class product line, a
highly robust class of network switching platform that combines breakthrough
performance, scalability, and energy efficiency with long-term investment.
Supporting open systems and System z
the data growth and application demands of evolving enterprise data centers,
achieve server, SAN, and data center consolidation, and reduce infrastructure and
administrative costs.
®
, SAN backbones are designed to address
Key features of the SAN384B include:
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v A horizontal chassis with up to 256 ports through four port blades (in addition
to two core switching and two core processing blades).
v Support for all of the application, port blade, and control processor (CP) blades
supported in the SAN768B, providing flexible system configurations and fewer
types of new blades. (SAN768B CR8 core switch blades are not supported in the
SAN384B chassis.)
v Up to 768 ports can connect with the use of inter-chassis links (ICLs).
v Support for high-performance port blades running at 1-, 2-, 4-, 8-, or 10-Gbps,
enabling flexible system configuration.
v Supports 1-, 2-, 4-, and 8-Gbps auto-sensing Fibre Channel ports. Trunking
technology groups up to eight ports to create high performance 64-Gbps ISL
trunks between switches. (10 Gbps ports (FC10-6) are 10 Gbps only.)
v Dual-redundant control processor blades (CP8) and core switch blades (CR4S-8)
provide high availability and enable nondisruptive software upgrades.
v Redundant and hot-swappable CP8 and CR4S-8 blades, power supplies, blower
assemblies, and WWN cards enable a high availability platform for mission
critical SAN applications.
v Universal ports that self-configure as E_ports, F_ports, FL_ports, Ex_ports, and
M_ports (mirror ports). 10 Gbps ports (FC10-6) are E-Ports only.
v Fibre Channel over IP (FCIP) functionality through the FX8-24 blade.
v Fibre Channel over Ethernet (FCoE) capability through the FCOE10-24 blade.
© Copyright IBM Corp. 2009, 2010 1
Hardware components
The SAN384B features a modular and scalable mechanical construction that allows
a wide range of flexibility in installation, fabric design, and maintenance. The
chassis may be mounted with the cables facing the front of the equipment rack or
to the rear, and consists of the following:
v Up to four hot-swappable port blade assemblies can be configured in a single
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chassis, delivering up to 256 Fibre Channel ports
v Two slots for control processor blades (CP8):
– A single active CP8 blade can control all 256 ports in the chassis
– The standby CP8 blade assumes control of the SAN384B if the active CP fails
v Two slots for core switch blades (CR4S-8):
– CR4S-8 blade interconnects all port blades
– Two inter-chassis link (ICL) connectors per blade to connect to another chassis
– Both CR4S-8 blades are active
v Modular hot-swappable port blades:
– 16-port, 8-Gbps blades (FC8-16)
– 32-port, 8-Gbps blades (FC8-32)
– 48-port, 8-Gbps blades (FC8-48)
– 64-port 8-Gbps blades (FC8-64)
– 6-port, 10-Gbps blades (FC10-6)
v Modular hot-swappable application blades:
– FR4-18i: 18-port (16 FC + 2 GbE), up to 4 blades per chassis, supporting Fibre
– FX8-24: 24-port (12 FC, 10 GbE, 2 10GbE) FCIP extension blade enabling long
– FCOE10-24: 24-port (24 10GbE) CEE-based FCoE blade enabling enhanced
v Modular hot-swappable field replaceable units (FRUs):
– Two blower assemblies
– Two 100 to 240 VAC power supplies. 240 VAC is recommended for efficiency
– Two WWN cards
– Small Form-factor Pluggable (SFP, SFP+, and mSFP) optical transceivers. SFP
– Extended Form-factor Pluggable (XFP) optical transceivers (10-Gbps)
– 1 GbE copper SFP transceivers for the IP ports on the routing blade
Channel Routing Services and FCIP
distance communication over existing IP infrastructure
connectivity using existing Ethernet infrastructure. This blade cannot be used
in the same chassis as the high density port blade FC8-64 or the FX8-24 or
FR4-18i application blades.
and high availability.
transceivers support speeds of 1, 2, and 4 Gbps. SFP+ and mSFP transceivers
support speeds of 2, 4, and 8 Gbps.
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Note: The 8-Gbps SFPs and mSFPs auto-negotiate at 2, 4, and 8 Gbps. The
4-Gbps SFPs auto-negotiate at 1, 2, and 4 Gbps.
v Port-side exhaust kit (standard), which directs the exhaust airflow to the cabinet
service aisle
v All blades are serviced from the port side of the SAN384B. Blowers, power
supplies, and power cables are serviced from the nonport side
v World Wide Name (WWN) cards on the nonport side, with WWN status LEDs
located under the bezel
2 SAN384B Installation, Service, and User Guide
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