IBM IdeaPad S10E Service Manual

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IdeaPad S9e, S10e, an d S10 Hardw are Maintenance Manual

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page

131.

LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

About this manual . . . . . . . . . .v

Safety information . . . . . . . . . .1

General safety . . . . . . . . . . . . . .2

Electrical safety . . . . . . . . . . . . .3

Safety inspection guide . . . . . . . . . . .5

Handling devices that are sensitive to electrostatic

discharge . . . . . . . . . . . . . . .6

Grounding requirements . . . . . . . . . .6

Safety notices: multilingual translations . . . . .7

Laser compliance statement . . . . . . . . .14

Important service information . . . . .17

Strategy for replacing FRUs . . . . . . . . .17

Strategy for replacing a hard disk drive . . . .18

Important notice for replacing a system board . .18

How to use error message . . . . . . . .18

Strategy for replacing FRUs for CTO, CMV, and

GAV . . . . . . . . . . . . . . . . .19

Product definition . . . . . . . . . . .19

FRU identification for CTO, CMV, and GAV

products . . . . . . . . . . . . . .19

Important information about replacing RoHS

compliant FRUs . . . . . . . . . . . . .21

General checkout . . . . . . . . . .23

What to do first . . . . . . . . . . . . .24

Checkout guide . . . . . . . . . . . . .25

Diagnostics using PC-Doctor for DOS . . . .26

PC-Doctor for Windows . . . . . . . . .28

Power system checkout . . . . . . . . . .29

Checking the ac adapter . . . . . . . . .29

Checking operational charging . . . . . . .29

Checking the battery pack . . . . . . . .30

Checking the backup battery . . . . . . .30

Related service information . . . . . .33

Restoring the factory contents by using Product

Recovery discs . . . . . . . . . . . . .33

Passwords . . . . . . . . . . . . . . .34

Hard-disk password . . . . . . . . . .34

Supervisor password . . . . . . . . . .35

User password . . . . . . . . . . . .35

Power-on password . . . . . . . . . .35

How to remove the hard-disk password . . . .35

How to remove the supervisor password . . .36

How to remove the user password . . . . .36

Power management . . . . . . . . . . .37

Screen blank mode . . . . . . . . . . .37

Standby mode . . . . . . . . . . . .37

Hibernation mode . . . . . . . . . . .38

Symptom-to-FRU index . . . . . . . . . .39

Numeric error codes . . . . . . . . . .39

Error messages . . . . . . . . . . . .41

Beep symptoms . . . . . . . . . . . .42

No-beep symptoms . . . . . . . . . . .42

LCD-related symptoms . . . . . . . . .43

Intermittent problems . . . . . . . . . .44

Undetermined problems . . . . . . . . .44

IdeaPad S9e, S10e, and S10 . . . . .45

Specifications . . . . . . . . . . . . . .46

Status indicators . . . . . . . . . . . . .47

FRU tests . . . . . . . . . . . . . . .49

Fn key combinations . . . . . . . . . . .50

FRU replacement notices . . . . . . . . . .51

Screw notices . . . . . . . . . . . . .51

Retaining serial numbers . . . . . . . . .52

Removing and replacing a FRU . . . . . . . .54

Before servicing IdeaPad S9e, S10e, and S10 . .55

1010 Battery pack . . . . . . . . . . .57

1020 Wireless WAN/SIM door . . . . . . .58

1030 Hard disk drive (HDD) . . . . . . . .59

1040 DIMM . . . . . . . . . . . . .62

1050 PCI Express Mini Card for wireless WAN

(for IdeaPad S10) . . . . . . . . . . .63

1060 Palm rest assembly . . . . . . . . .65

1070 PCI Express Mini Card for wireless LAN . .68 1080 Bluetooth daughter card and Bluetooth

cable . . . . . . . . . . . . . . .70

1090 Keyboard . . . . . . . . . . . .72

1100 Keyboard bezel . . . . . . . . . .75

1110 Fan, backup battery, and system board . .77

1120 Speaker assembly . . . . . . . . .84

1130 Second fan assembly (for IdeaPad S10) . .85 1140 LCD assembly (for IdeaPad S9e and S10e) 87

1150 LCD assembly (for IdeaPad S10) . . . . .90

2010 LCD front bezel . . . . . . . . . .93

2020 Hinges . . . . . . . . . . . . .94

2030 LCD panel and LCD cable . . . . . .96

2040 Integrated camera, camera cable, and LCD rear cover assembly (for IdeaPad S9e and S10e) . 100 2050 Integrated camera, camera cable, and LCD

rear cover assembly (for IdeaPad S10) . . . . 102

Locations . . . . . . . . . . . . . . . 104

Front view . . . . . . . . . . . . . 104

Bottom view . . . . . . . . . . . . . 105

Parts list . . . . . . . . . . . . . . . 106

Overall . . . . . . . . . . . . . . 107

LCD FRUs . . . . . . . . . . . . .114

Keyboard . . . . . . . . . . . . . . 120

Miscellaneous parts . . . . . . . . . . 123

AC adapters . . . . . . . . . . . . . 124

Power cords . . . . . . . . . . . . . 125

Recovery discs . . . . . . . . . . . . 126

Common service tools . . . . . . . . . 130

Notices . . . . . . . . . . . . . . 131

Trademarks . . . . . . . . . . . . . . 132

iv IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

About this manual

This manual contains service and reference information for the following IdeaPad products.

IdeaPad S9e and S10e

MT 4068 and 4187

IdeaPad S10

MT 4329 and 4333

Use this manual along with the advanced diagnostic tests to troubleshoot

problems.

The manual is divided into sections as follows:

v The common sections provide general information, guidelines, and safety

information required in servicing computers.

v The product-specific section includes service, reference, and product-specific

parts information.

Important:

This manual is intended only for trained servicers who are familiar with IdeaPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

™

Before servicing an IdeaPad product, be sure to read all the information under “Safety information” on page 1 and “Important service information” on page 17.

vi IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety information

This chapter presents following safety information that you need to be familiar with before you service a IdeaPad computer.

v “General safety” on page 2 v “Electrical safety” on page 3 v “Safety inspection guide” on page 5 v “Handling devices that are sensitive to electrostatic discharge” on page 6 v “Grounding requirements” on page 6 v “Safety notices: multilingual translations” on page 7 v “Laser compliance statement” on page 14

General safety

Follow these rules to ensure general safety:

v Observe good housekeeping in the area of the machines during and after

maintenance.

v When lifting any heavy object:

1. Make sure that you can stand safely without slipping.

2. Distribute the weight of the object equally between your feet.

3. Use a slow lifting force. Never move suddenly or twist when you attempt to

lift.

4. Lift by standing or by pushing up with your leg muscles; this action removes

the strain from the muscles in your back. Do not attempt to lift any object that

weighs more than 16 kg (35 lb) or that you think is too heavy for you.

v Do not perform any action that causes hazards to the customer, or that makes

the equipment unsafe.

v Before you start the machine, make sure that other service representatives and

the customer’s personnel are not in a hazardous position.

v Place removed covers and other parts in a safe place, away from all personnel,

while you are servicing the machine.

v Keep your toolcase away from walk areas so that other people will not trip over

it.

v Do not wear loose clothing that can be trapped in the moving parts of a

machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

v Insert the ends of your necktie or scarf inside clothing or fasten it with a

nonconductive clip, about 8 centimeters (3 inches) from the end.

v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your

clothing. Attention: Metal objects are good electrical conductors.

v Wear safety glasses when you are hammering, drilling, soldering, cutting wire,

attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

v After service, reinstall all safety shields, guards, labels, and ground wires.

Replace any safety device that is worn or defective.

v Reinstall all covers correctly before returning the machine to the customer.

v Fan louvers on the machine help to prevent overheating of internal components.

Do not obstruct fan louvers or cover them with labels or stickers.

2 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Electrical safety

Observe the following rules when working on electrical equipment.

Important:

Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

v Find the room emergency power-off (EPO) switch, disconnecting switch, or

electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Disconnect all power before:

– Performing a mechanical inspection – Working near power supplies – Removing or installing main units

v Before you start to work on the machine, unplug the power cord. If you cannot

unplug it, ask the customer to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.

v If you need to work on a machine that has exposed electrical circuits, observe the

following precautions: – Ensure that another person, familiar with the power-off controls, is near you.

Attention: Another person must be there to switch off the power, if necessary.

– Use only one hand when working with powered-on electrical equipment;

keep the other hand in your pocket or behind your back. Attention: An electrical shock can occur only when there is a complete

circuit. By observing the above rule, you may prevent a current from passing through your body.

– When using testers, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you

from grounds such as metal floor strips and machine frames.

Observe

the special safety precautions when you work with very high voltages;

Instructions for these precautions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition.

v Do not use worn or broken tools and testers.

v Never assume that power has been disconnected from a circuit. First, check that it

has been powered off.

v Always look carefully for possible hazards in your work area. Examples of these

hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

Safety information 3

v Do not touch live electrical circuits with the reflective surface of a plastic dental

mirror. The surface is conductive; such touching can cause personal injury and machine damage.

v Do not service the following parts with the power on when they are removed

from their normal operating places in a machine: – Power supply units – Pumps – Blowers and fans – Motor generators

and similar units. (This practice ensures correct grounding of the units.)

v If an electrical accident occurs:

– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid.

4 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. Yo u should use good judgment to identify potential safety hazards due to attachment of non-IdeaPad features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

v Electrical hazards, especially primary power (primary voltage on the frame can

cause serious or fatal electrical shock)

v Explosive hazards, such as a damaged CRT face or a bulging capacitor

v Mechanical hazards, such as loose or missing hardware

determine whether there are any potentially unsafe conditions, use the

To following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1. Check exterior covers for damage (loose, broken, or sharp edges).

2. Power off the computer. Disconnect the power cord.

3. Check the power cord for:

a. A third-wire ground connector in good condition. Use a meter to measure

third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.

b. The power cord should be the type specified in the parts list.

c. Insulation must not be frayed or worn.

4. Check for cracked or bulging batteries.

5. Remove the cover.

6. Check for any obvious non-IdeaPad alterations. Use good judgment as to the

safety of any non-IdeaPad alterations.

7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

8. Check for worn, frayed, or pinched cables.

9. Check that the power-supply cover fasteners (screws or rivets) have not been

removed or tampered with.

Safety information 5

Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes:

1. Use product-specific ESD procedures when they exceed the requirements noted here.

2. Make sure that the ESD protective devices you use have been certified (ISO

9000) as fully effective.

When handling ESD-sensitive parts:

v Keep the parts in protective packages until they are inserted into the product.

v Avoid contact with other people.

v Wear a grounded wrist strap against your skin to eliminate static on your body.

v Prevent the part from touching your clothing. Most clothing is insulative and

retains a charge even when you are wearing a wrist strap.

v Use the black side of a grounded work mat to provide a static-free work surface.

The mat is especially useful when handling ESD-sensitive devices.

v Select a grounding system, such as those listed below, to provide protection that

meets the specific service requirement.

Note:

use of a grounding system to guard against ESD damage is desirable but not

The necessary.

– Attach the ESD ground clip to any frame ground, ground braid, or green-wire

ground.

– When working on a double-insulated or battery-operated system, use an ESD

common ground or reference point. Yo u can use coax or connector-outside shells on these systems.

– Use the round ground prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

6 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety notices: multilingual translations

The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish.

Safety notice 1

Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.

Avant de remettre l’ordinateur sous tension après remplacement d’une unité en clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez l’unité et assurez-vous qu’aucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit.

Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muß sichergestellt werden, daß keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen.

Prima di accendere l’elaboratore dopo che é stata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all’interno dell’elaboratore. Verificare ciò scuotendo l’elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi.

Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos.

Safety information 7

Safety notice 2

DANGER

Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu ni à l’eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d’exploser.

Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell’acqua né cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell’RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma.

8 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety notice 3

DANGER

The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.

La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau. Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la batterie, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d’exploser.

Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

La batteria contiene piccole quantità di nichel. Non smontarla, gettarla nel fuoco o nell’acqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma.

Safety information 9

Safety notice 4

DANGER

The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

La pile de sauvegarde contient du lithium. Elle présente des risques d’incendie, d’explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas. Ne l’exposez pas à une temperature supérieure à 100°C, ne la faites pas brûler et n’en exposez pas le contenu à l’eau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d’exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

La batería de repuesto es una batería de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.

10 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety notice 5

If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.

Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent après le lavage.

Die Leuchtstoffröhre im LCD-Bildschirm enthält Quecksilber. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt. Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden.

Nel caso che caso l’LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani, lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti; poi consultare un medico se i sintomi dovessero permanere.

Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos, lave inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse.

Safety information 11

Safety notice 6

DANGER

To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.

Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.

Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.

Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore.

Para evitar descargas, no quite la cubierta de plástico que rodea la parte baja de la tarjeta invertida.

Safety notice 7

DANGER

Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.

Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise à la masse d’une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves.

Obwohl Hauptbatterien eine niedrige Spannung haben, können sie doch bei Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen.

Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione.

Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal.

12 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Safety notice 8

DANGER

Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.

Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione.

Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos.

Safety information 13

Laser compliance statement

Some models of IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

If a CD-ROM drive, a DVD-ROM drive, or another laser device is installed, note the following:

CAUTION:

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação.

Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de réglage et d’utilisation des commandes, ainsi que les procédures décrites.

Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann gefährliche Laserstrahlung auftreten.

L’utilizzo di controlli, regolazioni o l’esecuzione di procedure diverse da quelle specificate possono provocare l’esposizione a.

El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas.

Opening the CD-ROM drive, the DVD-ROM drive, or any other optical storage device could result in exposure to hazardous laser radiation. There are no serviceable parts inside those drives. Do not open.

14 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following:

DANGER

Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.

Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.

Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden.

Kinyitáskor lézersugár ! Ne nézzen bele se szabad szemmel, se optikai eszközökkel. Kerülje a sugárnyalábbal való érintkezést !.

Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l’esposizione diretta al fascio.

Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz.

Safety information 15

16 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Important service information

This chapter presents following important service information: v “Strategy for replacing FRUs”

– “Strategy for replacing a hard disk drive” on page 18 – “Important notice for replacing a system board” on page 18 – “How to use error message” on page 18

v “Strategy for replacing FRUs for CTO, CMV, and GAV” on page 19

– “Product definition” on page 19 – “FRU identification for CTO, CMV, and GAV products” on page 19

v “Important information about replacing RoHS compliant FRUs” on page 21

Important:

BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/support

System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/

Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or installing any software fixes, drivers, and BIOS downloads.

Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information.

Strategy for replacing FRUs

Before replacing parts:

sure that all software fixes, drivers, and BIOS downloads are installed

Make before replacing any FRUs listed in this manual.

After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action.

To download software fixes, drivers, and BIOS, do as follows:

1. Go to http://www.lenovo.com/support

2. Enter the product number of the computer or press Auto-detect button on the

screen.

3. Select Downloads and drivers.

4. Follow the directions on the screen and install the necessary software.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

v If you are instructed to replace a FRU but the replacement does not correct the

problem, reinstall the original FRU before you continue.

v Some computers have both a processor board and a system board. If you are

instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

v If an adapter or a device consists of more than one FRU, any of the FRUs may

be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.

Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction.

Attention: When handling a system board:

v Do not drop a system board or apply any excessive force to it.

v Avoid rough handling of any kind.

v Avoid bending a system board and hard pushing to prevent cracking at each

BGA (Ball Grid Array) chipset.

How to use error message

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing.

18 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Strategy for replacing FRUs for CTO, CMV, and GAV

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

Custom Model Variant (CMV)

This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced.

v The MTM portion of the machine label is the 4-digit MT and 3-digit model,

where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).

v The PEW record is the 4-digit MT and 3-digit model, where model = “CTO”

(Example: 1829-CTO).

v eSupport will show both the CTO and CMV machine type models (Example:

1829-CTO and 1829-W15 will be found on the eSupport site.)

v The HMM will have the 4-digit MT and 3-digit CTO model only (Example:

1829-CTO). Again, CMVs are custom models and are not found in the HMM.

General Announce Variant (GAV)

This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these products under the same fixed model number.

FRU identification for CTO, CMV, and GAV products

There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.

Using PEW

v PEW is the primary source for identifying FRU part numbers and FRU

descriptions for the key commodities for CTO, CMV and GAV products at a MT

- serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

v Remember, all CTO and CMV products are loaded in PEW under the 4-digit MT

and 3-digit model, where model = “CTO” (Example: 1829-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U).

v PEW can be accessed at the following Web site:

http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTY

Select Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.

Important service information 19

v Business Partners using Eclaim will access PEW when performing Entitlement

Lookup. Business Partners will enter Loc ID, MT and Serial, and the key commodities will be returned in the Eclaim record under SYSTEM DETAILS.

v Authorized IBM Business Partners can access Eclaim at the following We b site:

https://wca.eclaim.com

Using eSupport

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

v eSupport can be used to view the list of key commodities built in a particular

machine serial (this is the same record found in PEW).

v eSupport can be accessed at the following Web site: http://www.lenovo.com/

support

v To view the key commodities, click on PA RT S INFORMATION, then PARTS

LOOKUP. Type in the model type and serial number. The key commodities will be returned in the eSupport record under PARTS SHIPPED WITH YOUR SYSTEM.

the Remaining FRUs (the complete list of FRUs at the MT Model level)

For

v eSupport can be used to view the complete list of FRUs for a machine type and

model.

v To view the complete list of FRUs, type in the machine type and model

(Example: 1829-CTO) under QUICK PATH. Under “View by Document Type” select PARTS INFORMATION. Under “Filter by Category” select SERVICE PARTS. Under “Parts Information by Date” select SYSTEM SERVICE PARTS. The list of service parts by description, with applicable machine type model and FRU will be displayed.

Using the HMM

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the MT Model level.

20 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Important information about replacing RoHS compliant FRUs

RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requirements must be implemented on Lenovo products placed on the market after June 2006. Products on the market before June 2006 are not required to have RoHS compliant parts. If the original FRU parts are non compliant, replacement parts can also be non compliant. In all cases if the original FRU parts are RoHS compliant, the replacement part must also be RoHS compliant.

Note: RoHS and non-RoHS FRU part numbers with the same fit and function are

identified with unique FRU part numbers.

Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs.

RoHS compliant FRUs have unique FRU part numbers. Before or after the RoHS implementation date, failed RoHS compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as compliant in the system HMM or direct substitutions for those FRUs may be used.

Products marketed before June 2006 Products marketed after June 2006 Current or original

part

Replacement FRU Current or original

part

Replacement FRU

Non-RoHS Can be Non-RoHS Must be RoHS Must be RoHS

Non-RoHS Can be RoHS

Non-RoHS Can sub to RoHS

RoHS Must be RoHS

Note: A direct substitution is a part with a different FRU part number that is automatically shipped by the distribution center at the time of the order.

Important service information 21

22 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

General checkout

This chapter presents following information:

v “What to do first” on page 24 v “Checkout guide” on page 25

– “Diagnostics using PC-Doctor for DOS” on page 26 – “PC-Doctor for Windows” on page 28

v “Power system checkout” on page 29

The descriptions in this chapter apply to any IdeaPad model that supports the PC-Doctor® for DOS diagnostics program. Some descriptions might not apply to your particular computer.

Before you go to the checkout guide, be sure to read the following important notes.

Important notes:

v Only certified trained personnel should service the computer. v Before replacing any FRU, read the entire page on removing and replacing

FRUs.

v When you replace FRUs, use new nylon-coated screws. v Be extremely careful during such write operations as copying, saving, or

formatting. Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten.

v Replace a FRU only with another FRU of the correct model. When you

replace a FRU, make sure that the model of the machine and the FRU part number are correct by referring to the FRU parts list.

v A FRU should not be replaced because of a single, unreproducible failure.

Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

v Be careful not to replace a nondefective FRU.

What to do first

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:

__ 1. Name and phone number of servicer __ 2. Date of service __ 3. Date on which the machine failed __ 4. Date of purchase __ 5. Failure symptoms, error codes appearing on the display, and beep

symptoms

__ 6. Procedure index and page number in which the failing FRU was detected __ 7. Failing FRU name and part number __ 8. Machine type, model number, and serial number __ 9. Customer’s name and address

for warranty: During the warranty period, the customer may be responsible

Note

for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.

Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:

The following are not covered under warranty:

v LCD panel cracked from the application of excessive force or from being

dropped

v Scratched (cosmetic) parts v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been cracked or broken by

excessive force

v Damage caused by liquid spilled into the system v Damage caused by the improper insertion of a PC Card or the installation of an

incompatible card

v Improper disc insertion or use of an optical drive v Diskette drive damage caused by pressure on the diskette drive cover, foreign

material in the drive, or the insertion of a diskette with multiple labels

v Damaged or bent diskette eject button v Fuses blown by attachment of a nonsupported device v Forgotten computer password (making the computer unusable) v Sticky keys caused by spilling a liquid onto the keyboard v Use of an incorrect ac adapter on laptop products

following symptoms might indicate damage caused by nonwarranted

The activities:

v Missing parts might be a symptom of unauthorized service or modification. v If the spindle of a hard disk drive becomes noisy, it may have been subjected to

excessive force, or dropped.

24 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the IdeaPad computer.

Note: The diagnostic tests are intended to test only IdeaPad products. The use of non-IdeaPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.

1. Identify the failing symptoms in as much detail as possible.

2. Verify the symptoms. Tr y to re-create the failure by running the diagnostic test

or by repeating the operation.

General checkout 25

Diagnostics using PC-Doctor for DOS

The IdeaPad computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to “IdeaPad S9e, S10e, and S10” on page 45.

Note:

PC-Doctor

support

To create the PC-Doctor diagnostic CD or DVD, follow the instruction on the Web site.

For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor.

To enter the BIOS Setup Utility, do as follows:

1. Turn on the computer.

2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS Setup

Utility.

for DOS is available at following We b site: http://www.lenovo.com/

If the customer has set a supervisor password, the BIOS Setup Utility menu

Note:

appears after the password is entered. If the customer has set a user password, you can start the utility by entering that password; however, you cannot change all of the parameters.

On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter.

Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support

Testing the computer

To run the test, do as follows:

1. Insert the PC-Doctor disc into the optical drive; then power on the computer.

If the computer cannot be powered on, go to “Power system checkout” on page 29, and check the power sources.

If an error code appears, go to “Symptom-to-FRU index” on page 39.

On the first screen, select the model and press Enter. Follow the instructions on the screen.

2. The main panel of PC-Doctor appears.

3. Select Diagnostics with the arrow keys, and press Enter.

A pull-down menu appears. (Its exact form depends on the model.)

Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu.

26 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Diagnostics

Run Normal Test Run Quick Test CPU/Coprocessor Systemboard Video Adapter Fixed Disks Diskette Drives Other Devices

PM Memory

Use the cursor keys and ESC to move in menus.Press ENTER to select.

Interactive Tests Hardware Info Utility Quit F1=Help

The options on the test menu are as follows:

Diagnostics Interactive Tests

v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Fixed Disks

v Keyboard v Video v Mouse v Diskette v System Load

v Optical Drive Test v Diskette Drives v Other Devices v PM Memory

Notes:

v In the Keyboard test in Interactive Tests, the Fn key should be held down for

at least 2 seconds; otherwise, it cannot be sensed.

v Video Adapter test supports only the LCD display on the IdeaPad computer. If

you have an external monitor attached to your computer, detach it before running PC-Doctor for DOS.

4. Run the applicable function test.

5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows

messages describing it.

6. To exit the test, select Quit — Exit Diag.

To cancel the test, press Esc.

After running PC-Doctor, check the time and date on the system and reset

Note:

them if they are incorrect.

Detecting system information with PC-Doctor

PC-Doctor can detect the following system information:

Hardware Info

v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info

General checkout 27

v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info v Hardware Events Log

Utility

v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v Quick Erase Hard Drive

PC-Doctor for Windows

This product is designed to help you troubleshoot and resolve problems related to your computer. Select one of the categories listed below to display symptoms and solutions:

v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support

28 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Power system checkout

To verify a symptom, do the following:

1. Turn off the computer.

2. Remove the battery pack.

3. Connect the ac adapter.

4. Check that power is supplied when you turn on the computer.

5. Turn off the computer.

6. Disconnect the ac adapter and install the charged battery pack.

7. Check that the battery pack supplies power when you turn on the computer.

you suspect a power problem, see the appropriate one of the following power

If supply checkouts:

v “Checking the ac adapter” v “Checking operational charging” v “Checking the battery pack” on page 30 v “Checking the backup battery” on page 30

Checking the ac adapter

You are here because the computer fails only when the ac adapter is used.

v If the power-on indicator does not turn on, check the power cord of the ac

adapter for correct continuity and installation.

v If the computer does not charge during operation, go to “Checking operational

charging”

To check the ac adapter, do the following:

1. Unplug the ac adapter cable from the computer.

2. Measure the output voltage at the plug of the ac adapter cable. See the

following figure:

Pin Voltage (V dc)

1 +20

2 Ground

(20V)

3. If the voltage is not correct, replace the ac adapter.

4. If the voltage is acceptable, do the following:

v Replace the system board. v If the problem persists, go to “IdeaPad S9e, S10e, and S10” on page 45.

Noise from the ac adapter does not always indicate a defect.

Note:

Checking operational charging

To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

General checkout 29

Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, replace the battery pack.

If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If it is still not charged, go to the next section.

Checking the battery pack

Battery charging does not start until the Power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life.

To check your battery, move your cursor to the Power Meter icon in the icon tray of the Windows® taskbar and wait for a moment (but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon.

Note: If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave it at room temperature for a while. After it cools down, reinstall and recharge it.

To check the battery pack, do the following:

1. Power off the computer.

2. Remove the battery pack and measure the voltage between battery terminals 1

(+) and 7 (-). See the following figure:

Terminal Voltage (V dc)

1 + 0 to + 12.6

1(+)

2(+)

7(-)

6(-)

7 Ground (-)

3. If the voltage is less than +11.0 V dc, the battery pack has been discharged.

Note: Recharging will take at least 3 hours, even if the indicator does not turn on.

If the voltage is still less than +11.0 V dc after recharging, replace the battery.

4. If the voltage is more than +11.0 V dc, measure the resistance between battery

terminals 5 and 7. The resistance must be 4 to 30 K .

If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.

Checking the backup battery

Do the following:

1. Power off the computer, and unplug the ac adapter from it.

2. Turn the computer upside down.

3. Remove the battery pack (see “1010 Battery pack” on page 57).

30 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

4. Remove the backup battery (see “1110 Fan, backup battery, and system board” on page 77).

5. Measure the voltage of the backup battery. See the following figure.

Red (+)

Black (-)

Wire Voltage (V dc)

Red +2.5 to +3.2

Black Ground

v If the voltage is correct, replace the system board.

v If the voltage is not correct, replace the backup battery.

v If the backup battery discharges quickly after replacement, replace the system

board.

General checkout 31

32 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Related service information

This chapter presents following information:

v “Restoring the factory contents by using Product Recovery discs” v “Passwords” on page 34 v “Power management” on page 37 v “Symptom-to-FRU index” on page 39

Service Web site:

the latest maintenance utility and the system program service diskette

When become available, they will be posted on http://www.lenovo.com/spm

Restoring the factory contents by using Product Recovery discs

When the hard disk drive (HDD) or system board with a solid state drive (SSD) is replaced because of a failure, no Product Recovery program is on the new drive. In this case, you must use the recovery discs for the computer. Order the recovery discs and the hard disk drive or system board with a solid state drive at the same time so that you can recover the new drive with the pre-installed software when they arrive. For information on which discs to order, see “Recovery discs” on page

126.

To install the factory contents by using Product Recovery discs, do the following:

Note: Recovery takes several hours. The length of time depends on the method you use. If you use recovery discs, recovery takes at least five hours.

Windows XP Home Edition:

1. Insert the bootable disc.

2. Reboot the computer.

3. When the Lenovo logo comes up, press F12 to enter the Boot Menu.

4. To boot from the optical drive, select the optical drive, and then press Enter.

5. Select your language, and click Next.

6. Read the license. If you agree to the terms, select I accept these terms and

conditions and click Next.

7. Click Next to begin the recovery precess.

8. When prompted, insert the Product Recovery Disc and click OK.

9. When all of the data has been copied from the Product Recovery Disc, the

computer will restart automatically.

The remainder of the recovery process is fully automated; no action is

Note:

required by you. The computer will restart into the Windows desktop several times, and you might experience periods when no activity is apparent on the screen for several minutes at a time. This is normal.

Passwords

10. When the recovery process is complete, the Welcome to Microsoft Windows screen is displayed. Follow the instructions on the screen to complete the Windows setup.

SUSE Linux Enterprise Desktop 10:

1. Insert the bootable disc.

2. Reboot the computer.

3. When the Lenovo logo comes up, press F12 to enter the Boot Menu.

4. To boot from the optical drive, select the optical drive, and then press Enter.

5. To begin the recovery process, select Restore System.

6. A box pops up that says, “Think again... This will destroy ALL data on your

computer. There is no way back. Please save everything you might need before you continue! Are you really sure? OK/Cancel.” Click OK.

7. A black screen appears, with messages showing that system data is being

written and then that data is being verified.

8. When the recovery process is complete, you will be prompted to remove the

disc and press a key to reboot the computer. Follow the instructions on the screen.

As many as three passwords may be needed for any IdeaPad computer: the hard-disk password (HDP), the supervisor password (SVP), and the user password.

If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered.

Exception: If only an SVP and a user password are installed, and Password on boot is set to Disabled, the password prompt does not appear when the operating

system is booted.

Hard-disk password

Note: Computers with the solid state drive (SSD) do not support the hard-disk password.

There are two hard-disk passwords (HDPs):

v User HDP—for the user

v Master HDP—for the system administrator, who can use it to get access to the

hard disk even if the user has changed the user HDP

The Master + User mode requires two HDPs; the system administrator

Note:

enters both in the same operation. The system administrator then provides the user HDP to the system user.

Attention:

If the user HDP has been forgotten, check whether the master HDP is

available. If it is, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized servicers provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced, for a scheduled fee.

34 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

For how to remove the HDP, see “How to remove the hard-disk password.”

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The user enters the SVP to get access to the BIOS Setup Utility and change the system configuration. It also can be used as a power-on password (POP), if Password on boot is set to Enabled.

For how to remove the SVP, see “How to remove the supervisor password” on page 36.

User password

If a user password has been set and Password on boot is set to Enabled, a password prompt appears on the screen whenever the computer is turned on. The user password is also used to enter the BIOS Setup Utility, but only a part of the options can be set. The user password can be set only when the SVP has been set.

For how to remove the user password, see “How to remove the user password” on page 36.

Power-on password

A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted. The SVP and the user password can be used as the POP, if Password on boot is set to Enabled.

How to remove the hard-disk password

Attention: If the user HDP has been forgotten and the master HDP cannot be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced, for a scheduled fee.

To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following:

1. Turn on the computer.

2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS

Setup Utility.

3. Enter the master HDP.

4. Select Security, using the cursor directional keys to move down the menu.

5. Select Set Hard Disk Passwords.

6. Select Change Master Password.

7. Type the current master HDP in the Enter Current Password field. then leave

the Enter New Password field blank, and press Enter twice.

8. In the Changes have been saved window, press Enter.

9. Press F10.

10. Select Yes in the Setup Configuration window.

Both user HDP and master HDP will have been removed.

Related service information 35

How to remove the supervisor password

To remove an SVP, do the following:

(A) If an SVP is know to the servicer:

1. Turn on the computer.

2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS Setup

Utility.

3. If Password on boot is set to Enabled, enter the SVP.

4. Select Security, using the cursor directional keys to move down the menu.

5. Select Set Supervisor Password.

6. Type the current SVP in the Enter Current Password field. Then leave the Enter

New Password field blank, and press Enter twice.

7. In the Changes have been saved window, press Enter.

8. Press F10; then, in the Setup confirmation window, select Yes .

Both the SVP and the user password will be removed.

If an SVP has been forgotten:

(B)

1. Turn on the computer.

2. Unplug the AC adapter cable from the computer.

3. Remove the battery pack.

For how to remove the battery pack, see “1010 Battery pack” on page 57.

4. Remove the backup battery.

For how to remove the backup battery, see “1110 Fan, backup battery, and system board” on page 77.

5. Wait about one minute.

6. Reinstall the backup battery and the battery pack.

Both the SVP and the user password will be removed.

How to remove the user password

To remove a user password that is known to the servicer, do the following:

1. Turn on the computer.

2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS Setup

Utility.

3. If Password on boot is set to Enabled, enter the user password.

4. Select Security, using the cursor directional keys to move down the menu.

5. Select Set User Password.

6. Type the current user password in the Enter Current Password field. Then

leave the Enter New Password field blank, and press Enter twice.

7. In the Changes have been saved window, press Enter.

8. Press F10; then, in the Setup confirmation window, select Yes .

remove a user password that has been forgotten, when the SVP is known, see

To “How to remove the supervisor password”

36 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Power management

To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation.

Screen blank mode

To enter screen blank mode, press Fn + F2. To end screen blank mode and resume normal operation, press Fn + F2.

In certain circumstances, the computer goes into screen blank mode automatically:

v If the time set on the “Turn off monitor” timer in the operating system expires,

the LCD backlight turns off.

end screen blank mode and resume normal operation, press any key.

Standby mode

When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode:

v The LCD is powered off. v The hard disk drive is powered off. v The CPU stops.

enter standby mode, press Fn+F1.

Note: If you are using the ACPI operating system, you can change the action of Fn+F1.

In certain circumstances, the computer goes into standby mode automatically:

v If a “suspend time” has been set on the timer, and the user does not do any

operation with the keyboard, the touch panel, the hard disk, the parallel connector, or the optical drive within that time.

v If the battery indicator blinks orange, indicating that the battery power is low.

(Alternatively, if Hibernate when battery becomes low has been selected in the “Power Management Properties” window, the computer goes into hibernation mode.)

for the APM operating system: Even if you do not set the low-battery alarm,

Note

the charge indicator notifies you when the battery is low, and then the computer enters the power-saving mode automatically. This default low-battery behavior is independent of the operating system; so if you have set the low-battery alarm, the computer may not do what you specified. It chooses either your setting or the default setting, whichever is appropriate.

If you are using the ACPI operating system, only the low-battery alarm is available.

To cause the computer to return from standby mode and resume operation, do one of the following:

v Press the Fn key. v Open the LCD cover. v Turn on the power switch.

Related service information 37

Also, in either of the following events, the computer automatically returns from standby mode and resumes operation:

v The ring indicator (RI) is signaled by a serial device or a PC Card device.

v The time set on the resume timer elapses.

Note: The computer does not accept any input immediately after it enters standby mode. Wait a few seconds before taking any action to reenter operation mode.

Hibernation mode

Note: Computers with the solid state drive (SSD) do not support hibernation mode.

In hibernation mode, the following occurs:

v The system status, RAM, VRAM, and setup data are stored on the hard disk.

v The system is powered off.

cause the computer to enter hibernation mode, do any of the following:

v If you are using the APM operating system and have set the mode to Power

switch mode [Hibernation], turn off the power switch.

v If you are using the ACPI operating system and have defined one of the

following actions as the event that causes the system to go into hibernation mode, perform that action. – Closing the lid. – Pressing the power button. – Pressing Fn+F1 keys.

the computer goes into hibernation mode automatically in either of the

Also, following conditions:

v If a “hibernation time” has been set on the timer, and if the user does not do

any operation with the keyboard, the touch panel, the hard disk drive, the parallel connector, or the optical drive within that time.

v If the timer conditions are satisfied in suspend mode. v If you are using the APM operating system and have set the mode to Hibernate

when battery becomes low, and the battery charge becomes critically low.

the power is turned on, the computer returns from hibernation mode and

When resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive.

38 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Symptom-to-FRU index

This section contains following information:

v “Numeric error codes” v “Error messages” on page 41 v “Beep symptoms” on page 42 v “No-beep symptoms” on page 42 v “LCD-related symptoms” on page 43 v “Intermittent problems” on page 44 v “Undetermined problems” on page 44

symptom-to-FRU index in this section lists symptoms and errors and their

The possible causes. The most likely cause is listed first, in boldface type.

Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in the computer. Do not replace a nondefective FRU.

This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next.

A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number.

If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 44.

Note:

a device not supported by diagnostic codes in the IdeaPad computers, see

For the manual for that device.

Numeric error codes

Table 1. Numeric error codes

Symptom or error FRU or action, in sequence 0200

Failure Fixed Disk.

1. Reseat the hard disk drive.

2. Load Setup Defaults in BIOS Setup

Utility.

3. Hard disk drive.

4. System board.

0210

Stuck Key.

Run interactive tests of the keyboard and the auxiliary input device.

0211

Keyboard error.

0212

Keyboard Controller Failed.

0220

Load Setup Defaults in BIOS Setup Utility.

Monitor type error—Monitor type does not match the one specified in CMOS.

0230

System board.

Shadow RAM Fails at offset:

Related service information 39

Table 1. Numeric error codes (continued)

Symptom or error FRU or action, in sequence 0231

System RAM Fails at offset:

0232

Extended RAM Fails at address line:

0250

System battery dead—Replace and run SETUP.

1. DIMM.

2. System board.

1. DIMM.

2. System board.

1. Charge the backup battery for more

than 8 hours by connecting the ac adapter.

2. Replace the backup battery and run BIOS Setup Utility to reset the time and date.

0251

System CMOS checksum bad— Default configuration used.

1. Charge the backup battery for more than 8 hours by connecting the ac adapter.

2. Replace the backup battery and run BIOS Setup Utility to reset the time and date.

0252

Password checksum bad—The password is

Reset the password by running BIOS Setup Utility.

cleared.

0260

System

timer error.

1. Charge the backup battery for more

than 8 hours by connecting the ac adapter.

2. Replace the backup battery and run BIOS Setup Utility to reset the time and date.

3. System board.

0270

Real time clock error.

1. Charge the backup battery for more than 8 hours by connecting the ac adapter.

2. Replace the backup battery and run BIOS Setup Utility to reset the time and date.

3. System board.

0271

Check date and time settings.

0280

Previous boot incomplete— Default configuration used.

Run BIOS Setup Utility to reset the time and date.

1. Load “Setup Default” in BIOS Setup Utility.

2. DIMM.

3. System board.

02F0

System board.

CPU ID:xx Failed.

02F4

EISA CMOS not writable.

1. Load Setup Defaults in BIOS Setup Utility.

2. Replace the backup battery.

3. System board.

02F5

DMA test failed.

02F6

Software

NMI failed

02F7

Fail-safe timer NMI failed

1. DIMM.

2. System board.

1. DIMM.

2. System board.

1. DIMM.

2. System board.

40 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Error messages

Table 2. Error messages

Symptom or error FRU or action, in sequence Device address conflict. 1. Load “Setup Defaults” in the BIOS

Setup Utility.

2. Backup battery.

3. System board.

Allocation error for device. 1. Load “Setup Defaults” in the BIOS

Setup Utility.

2. Backup battery.

3. System board.

Failing bits: nnnn. 1. DIMM.

2. System board.

Invalid system configuration data. 1. DIMM.

2. System board.

I/O device IRQ conflict. 1. Load “Setup Defaults” in the BIOS

Setup Utility.

2. Backup battery.

3. System board.

Hibernation error. 1. Restore the system configuration to

what it was before the computer entered hibernation mode.

2. If memory size has been changed, re-create the hibernation file.

Fan error. 1. Fan.

2. Thermal grease.

3. System board.

Thermal sensing error. System board. Cannot boot from any device. Check the status of device which you want

to boot from.

Device not found.

1. The device you want to boot from.

2. System board.

Device Error.

1. The device you want to boot from.

2. System board.

valid operating system.

1. Check that the operating system has no

failure and is installed correctly.

2. Reinstall the operation system.

Excluded

from boot order.

v Enter the BIOS Setup Utility and add the

device in boot order.

Related service information 41

Beep symptoms

Table 3. Beep symptoms

Symptom or error FRU or action, in sequence

One beep and a blank, unreadable, or flashing LCD.

1. Reseat the LCD connector.

2. LCD assembly.

3. External CRT.

4. System board.

One long and two short beeps, and a blank or unreadable LCD.

1. System board.

2. LCD assembly.

3. DIMM.

Two short beeps with error codes. POST error. See “Numeric error codes” on

page 39.

Two short beeps and a blank screen. 1. System board.

2. DIMM.

Three short beeps, pause, three more short beeps, and one short beep.

1. DIMM.

2. System board

One short beep, pause, three short beeps, pause, three more short beeps, and one short beep.

Only the cursor appears. Reinstall the operating system.

Four cycles of four short beeps and a blank

System board

screen. Five short beeps and a blank screen. System board

No-beep symptoms

Table 4. No-beep symptoms

Symptom or error FRU or action, in sequence

No beep, power-on indicator on, LCD blank, and no POST.

1. Make sure that every connector is connected tightly and correctly.

2. DIMM.

3. System board.

No beep, power-on indicator on, and LCD blank during POST.

1. Reseat DIMM.

2. System board.

The power-on password prompt appears. A power-on password or a supervisor

password is set. Type the password and press Enter.

The hard-disk password prompt appears. A hard-disk password is set. Type the

password and press Enter.

42 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

LCD-related symptoms

Important: The TFT LCD for the notebook computer contains many thin-film transistors (TFTs). The presence of a small number of dots that are missing, discolored, or always lighted is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is as follows:

Table 5. Minimum quantity of defective pixels required for LCD replacement in IdeaPad S9e, S10e, and S10

LCD resolution Bright dots Dark dots Bright and dark dots

WSVGA 5 5 7

Notes:

v Lenovo will not provide replacement if the LCD is within specification as we

cannot guarantee that any replacement LCD will have zero pixel defects.

v A bright dot means a pixel is always on (white or color.)

v A dark dot means a pixel is always off (black color.)

v One pixel consists of R, G, B sub-pixels.

Table 6. LCD-related symptoms

Symptom or error FRU or action, in sequence

No beep, power-on indicator on, and a

System board.

blank LCD during POST.

v LCD backlight not working. v LCD too dark. v LCD brightness cannot be adjusted.

1. Reseat the LCD connectors.

2. LCD assembly.

3. System board.

v LCD contrast cannot be adjusted.

v LCD screen unreadable. v Characters missing pixels. v Screen abnormal. v Wrong color displayed.

1. See important note for “LCD-related symptoms.”

2. Reseat all LCD connectors.

3. LCD assembly.

4. System board.

Horizontal or vertical lines displayed on

LCD assembly.

LCD.

Related service information 43

Intermittent problems

Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a problem recurs.

When analyzing an intermittent problem, do the following:

1. Run the diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRUs.

3. If any error is detected, replace the FRU shown by the FRU code. Rerun the

test to verify that no more errors exist.

Undetermined problems

If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).

Verify that all attached devices are supported by the computer.

Verify that the power supply being used at the time of the failure is operating correctly. (See “Power system checkout” on page 29.)

1. Turn off the computer.

2. Visually check each FRU for damage. Replace any damaged FRU.

3. Remove or disconnect all of the following devices: a. Non-IdeaPad devices b. Printer, mouse, and other external devices c. Battery pack d. Hard disk drive e. External diskette drive or optical drive f. DIMM g. Optical disk or diskette in the internal drive h. PC Cards

Turn on the computer.

5. Determine whether the problem has been solved.

6. If the problem does not recur, reconnect the removed devices one at a time

until you find the failing FRU.

7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU):

a. System board b. LCD assembly

44 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

IdeaPad S9e, S10e, and S10

This chapter presents following product-specific service references and product-specific parts information.

v “Specifications” on page 46 v “Status indicators” on page 47 v “FRU tests” on page 49 v “Fn key combinations” on page 50 v “FRU replacement notices” on page 51 v “Removing and replacing a FRU” on page 54 v “Locations” on page 104 v “Parts list” on page 106

Specifications

The following table lists the specifications of the IdeaPad S9e, S10e, and S10 :

Table 7. Specifications

Feature Description

Processor v Intel® ATO M™ Processor N270 (1.6 GHz), 533-MHz FSB,

512-MB L2 cache

Bus architecture v 533-MHz FSB

v 667-MHz DDR2 SDRAM (PC2-5300) v PCI bus v PCI Express bus v DMI

Graphic memory chip v Intel® 945GSE

Display v 8.9-inch, 16M colors, WSVGA (1024 × 600 resolution) TFT

color, LED backlight LCD (IdeaPad S9e)

v 10.1-inch, 16M colors, WSVGA (1024 × 576 resolution) TFT

color, LED backlight LCD (IdeaPad S10 and S10e)

Standard memory (on-board memory)

v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300)

(IdeaPad S9e and S10e)

v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) (IdeaPad

S10)

Extended memory device v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1

v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1

maximum maximum

of 1.5 GB (IdeaPad S9e and S10e) of 2.0 GB (IdeaPad S10)

CMOS RAM v 242 bytes

Hard disk drive v 80 GB, 5400 rpm, 9.5 mm high, SATA interface

v 160 GB, 5400 rpm, 9.5 mm high, SATA interface

Supported

hard disk drives depend on the model.

Solid state drive v 4 GB (some models of IdeaPad S9e and S10e)

I/O port v External monitor connector

v Stereo headphone jack v Monaural microphone jack v RJ-45 (Ethernet) connector v Universal serial bus (USB) connector × 2 v Multi-media reader slot v ExpressCard slot (IdeaPad S9e and S10e)

Audio v Built-in speakers

v Software control volume

Ethernet v 10/100 Base Ethernet

PCI Express Mini Card v Broadcom 11b/g WiFi wireless adapter

v Ericsson F3507g USA - Wireless WA N card (IdeaPad S10) v Ericsson F3507g Other - Wireless WAN card (IdeaPad S10)

Bluetooth wireless v Bluetooth with Enhanced Data Rate (BDC-2.1)

Battery v Li-ion battery (3 cells, 2.6 Ah)

v Li-ion battery (6 cells, 2.4 Ah)

AC adapter v 40-watt type (20V)

Preinstalled operating system

v Windows XP Home Edition v SUSE Linux Enterprise Desktop 10 (some models of

IdeaPad S9e and S10e)

46 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Status indicators

The system status indicators show the status of the computer, as follows:

1 2 3

Table 8. Status indicators

4 5 6

Indicator Meaning

1 Caps lock

Blue: Caps lock mode is enabled. To enable or disable Caps

lock mode, press the CapsLk key.

2 Num lock

Blue: The numeric keypad on the keyboard is enabled. To

enable or disable the keypad, press and hold the Shift key, and press the NmLk key.

IdeaPad S9e, S10e, and S10 47

Table 8. Status indicators (continued)

Indicator Meaning

3 Drive in use

Blue: Data is being read from or written to the hard disk

drive, the solid state drive, or the optical disk drive. When this indicator is on, do not put the computer into standby mode or turn off the computer.

Note:

Do not move the system while the blue drive-in-use light

is on. Sudden physical shock could cause drive errors.

4 Power

Blue: The computer is on and ready to use. This indicator

stays on whenever the computer is on and is not in standby mode.

Blinking blue:

The computer is in standby mode.

5 Battery status Blue: The battery is charged to 95% or more of its capacity.

Blinking blue:

The battery is being trickle-charged.

Orange:

The battery is being normally charged.

Off: The computer is operating on battery power, and the

battery has enough power.

Blinking orange:

The computer is operating on battery power, and the battery is charged to no more than 8% of capacity.

6 Wireless status IdeaPad S9e and S10e:

Purple: The wireless LAN and the Bluetooth features are on, and

the radio link is ready for use.

Orange:

The Bluetooth feature is on, and the radio link is ready for use.

Blue: The wireless LAN feature is on, and the radio link is

ready for use.

Blinking blue:

The wireless LAN feature is on, and the networks are being scanned.

IdeaPad S10: Blue: Any one of the wireless features — wireless LAN,

wireless WAN, and Bluetooth — is on, and the radio link is ready for use.

Blinking blue:

Any one of the wireless features is on, and the networks are being scanned.

48 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

FRU tests

The following table shows the test for each FRU.

Table 9. FRU tests

FRU Applicable test System board 1. Diagnostics --> CPU/Coprocessor

2. Diagnostics --> Systemboard

LCD unit 1. Diagnostics --> Video Adapter

2. Interactive Tests --> Video

Keyboard 1. Diagnostics --> Systemboard --> Keyboard

2. Interactive Tests --> Keyboard Hard disk drive Diagnostics --> Fixed Disks Diskette drive Diagnostics --> Diskette Drives Optical drive 1. Diagnostics --> Other Devices--> Optical Drive

2. Interactive Tests --> Optical Drive Test Memory Diagnostics --> PM Memory Touch Pad Interactive Tests --> Mouse

IdeaPad S9e, S10e, and S10 49

Fn key combinations

The following table shows the function of each combination of Fn with a function key.

Table 10. Fn key combinations

Key combination Description

Fn+Esc Turn on or off the integrated camera.

Fn+F1 Put the computer in standby mode. To return to normal operation,

press the power button or the Fn key, without pressing a function key.

Fn+F2 Turn off or on the LCD screen.

Fn+F3 Shift to other connected display devices.

Fn+F4 Reserved.

Fn+F5 Enable or disable the built-in wireless networking features and the

Bluetooth features. If you press Fn+F5, a list of wireless features is displayed. You can quickly change the power state of each feature in the list.

Fn+F6 Enable or disable the touch pad.

Fn+F7/NmLk Enable or disable the numeric keypad.

Fn+F8/ScrLk Enable or disable Scroll Lock.

Fn+F9/Break Activate the Break function.

Fn+F10/Pause Activate the Pause function.

Fn+F11/F12 Activate the F12 function.

Fn+PgUp/Home Activate the Home function.

Fn+PgDn/End Activate the End function.

Fn+Ins/SysRq Activate the System Request.

Fn+up/down

Increase or decrease display brightness.

arrow

Fn+right/left

Increase or decrease computer volume.

arrow

50 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

FRU replacement notices

This section contains notices related to removing and replacing parts. Read this section carefully before replacing any FRU.

Screw notices

Loose screws can cause a reliability problem. In the IdeaPad computer, this problem is addressed with special nylon-coated screws that have the following characteristics:

v They maintain tight connections. v They do not easily come loose, even with shock or vibration. v They are harder to tighten. v Each one should be used only once.

the following when you service this machine:

Do v Keep the screw kit (for the P/N, see “Miscellaneous parts” on page 123) in your

tool bag.

v Always use new screws. v Use a torque screwdriver if you have one.

Tighten

screws as follows:

v Plastic to plastic

Turn an additional 90 degrees after the screw head touches the surface of the plastic part:

90 degrees more

(Cross-section)

v Logic card to plastic

Turn an additional 180 degrees after the screw head touches the surface of the logic card:

180 degrees more

(Cross-section)

v Torque driver

If you have a torque driver, refer to the “Torque” column for each step.

v Make sure that you use the correct screw. If you have a torque screwdriver,

tighten all screws firmly to the torque shown in the table. Never use a screw

that you removed. Use a new one. Make sure that all of the screws are tightened firmly.

v Ensure torque screw drivers are calibrated correctly following country

specifications.

IdeaPad S9e, S10e, and S10 51

Retaining serial numbers

This section includes the following descriptions:

v “Restoring the Product Name and the P/N (part number) of the system unit” v “Retaining the UUID”

Restoring the Product Name and the P/N (part number) of the system unit

When the computer was manufactured, the EEPROM on the system board was loaded with the Product Name and the P/N (part number) of the system unit. These numbers need to remain the same throughout the life of the computer.

If you replace the system board, you must restore the Product Name and the P/N of the system unit to their original values.

Table 11. the Product Name and the P/N

BIOS menu text Meaning

Product Name Four digits for the machine type and three digits of the

model

P/N The seven-digit serial number of the system unit

Before replacing the system board, find the original Product Name and P/N by doing the following:

1. Boot the computer with DOS.

2. To see the Product Name, run the maintenance utility, FL1RW.EXE as follows:

> FL1RW.EXE /r MM

3. To see the P/N, run the maintenance utility, FL1RW.EXE as follows:

> FL1RW.EXE /r SN

4. Write down the result of each of these procedures.

The Product Name and the P/N of the system unit are also written on the

Note:

label attached to the bottom of the computer.

After you have replaced the system board, restore the Product Name and the P/N by doing the following:

1. Boot the computer with DOS.

2. To restore the product name, run the maintenance utility, FL1RW.EXE with the

‘/w MM’ option as the following example.

If the product name is ″4068xxx,″ type the following command:

> FL1RW.EXE /w MM ″4068xxx″

3. To restore the P/N, run the maintenance utility, FL1RW.EXE with the ‘/w SN’ option as the following example.

If the P/N is ″LxxNNNN,″ type the following command:

> FL1RW.EXE /w SN ″LxxNNNN″

Retaining the UUID

The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your computer at production and stored in the EEPROM of your system board. The algorithm that generates the number is designed to provide unique IDs until the year A.D. 3400. No two computers in the world have the same number.

52 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

When you replace the system board, you must set the UUID on the new system board as follows:

1. Boot the system with DOS.

2. Run the maintenance utility, FL1RW.EXE as follows:

> FL1RW.EXE /w UU

A new UUID is created and written. If a valid UUID already exists, it is not overwritten.

IdeaPad S9e, S10e, and S10 53

Removing and replacing a FRU

This section presents directions and drawings for use in removing and replacing a FRU. Be sure to observe the following general rules:

1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts.

2. Before replacing any FRU, review “FRU replacement notices” on page 51.

3. Begin by removing any FRUs that have to be removed before the failing FRU.

Any such FRUs are listed at the top of the page. Remove them in the order in which they are listed.

4. Follow the correct sequence in the steps for removing the FRU, as given in the drawings by the numbers in square callouts.

5. When turning a screw to replace a FRU, turn it in the direction as given by the arrow in the drawing.

6. When removing the FRU, move it in the direction as given by the arrow in the drawing.

7. To put the new FRU in place, reverse the removal procedure and follow any notes that pertain to replacement. For information about connecting and arranging internal cables, see “Locations” on page 104.

8. When replacing a FRU, use the correct screw as shown in the procedures.

DANGER

Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.

Attention: After replacing a FRU, do not turn on the computer until you have

made sure that all screws, springs, and other small parts are in place and none are loose inside the computer. Verify this by shaking the computer gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits.

Attention: The system board is sensitive to, and can be damaged by, electrostatic

discharge. Before touching it, establish personal grounding by touching a ground point with one hand or by using an electrostatic discharge (ESD) strap (P/N

6405959).

54 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Before servicing IdeaPad S9e, S10e, and S10

Table 12. Before servicing IdeaPad S9e, S10, and S10e

Removing the SIM card:

Some models of IdeaPad S10 you are servicing might have the SIM card that the customer has been installed.

If the computer you are servicing has the SIM card, remove it before you start the servicing.

To remove the SIM card, you need to remove the battery pack first. (See “1010 Battery pack” on page 57).

After you finish the servicing, make sure that you insert the card back into the slot firmly.

IdeaPad S9e, S10e, and S10 55

Table 12. Before servicing IdeaPad S9e, S10, and S10e (continued)

Notice on disconnecting the cable from flip-lock ZIF connector:

Some cables used in IdeaPad S9e, S10e, and S10 are connected to the flip-lock ZIF connectors.

When disconnecting the cable from those connectors, do as shown in this figure.

56 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1010 Battery pack

DANGER

Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode.

Table 13. Removal steps of battery pack

Unlock the battery release lever 1. Holding the battery release lever in the unlocked position 2, remove the battery pack in the direction shown by arrow 3.

When installing: Install the battery pack along the slide rails of the slot. Then make sure that the battery release lever is in the locked position.

IdeaPad S9e, S10e, and S10 57

1020 Wireless WAN/SIM door

For access, remove this FRU: v “1010 Battery pack” on page 57

Table 14. Removal steps of Wireless WAN/SIM door

58 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1030 Hard disk drive (HDD)

For access, remove this FRU: v “1010 Battery pack” on page 57

Attention:

v Do not drop the hard disk drive or apply any physical shock to it. The hard

disk drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.

v Before removing the drive, have the user make a backup copy of all the

information on it if possible.

v Never remove the drive while the system is operating or is in suspend mode.

Table 15. Removal steps of HDD

Note: Loosen the screws 1, but do not remove them.

IdeaPad S9e, S10e, and S10 59

Table 15. Removal steps of HDD (continued)

Step 3 is only for IdeaPad S10. For IdeaPad S9e and S10e, skip step 3.

60 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 15. Removal steps of HDD (continued)

When installing:

1. Align the HDD as shown in this figure, and then place it downward.

2. Slide the HDD in the direction of the arrow.

Step 3 is only for IdeaPad S10. For IdeaPad S9e and S10e, skip step 3.

3. Close the HDD door, and then fasten the screws.

IdeaPad S9e, S10e, and S10 61

1040 DIMM

For access, remove this FRU in order: v “1010 Battery pack” on page 57

Table 16. Removal steps of dimm

Note: Loosen the screws 1, but do not remove them.

When installing: Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into the place. Make sure that it is firmly fixed in the slot and does not move easily.

62 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1050 PCI Express Mini Card for wireless WAN (for IdeaPad S10)

For access, remove these FRUs in order:

v “1010 Battery pack” on page 57 v “1020 Wireless WAN/SIM door” on page 58

Table 17. Removal steps of PCI Express Mini Card for wireless WAN (for IdeaPad S10)

In step 1, unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the connectors with your fingers and gently unplug them in direction of the arrow.

Step Screw (quantity) Color Torque

2 M2 × 2.5 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 63

Table 17. Removal steps of PCI Express Mini Card for wireless WAN (for IdeaPad S10) (continued)

When installing: Plug the black cable into the jack labeled MAIN on the card, and the gray cable into the jack labeled AUX.

64 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1060 Palm rest assembly

For access, remove this FRU in order: v “1010 Battery pack” on page 57

Table 18. Removal steps of palm rest assembly

Step Screw (quantity) Color Torque

1 M2 × 6 mm, wafer-head, nylon-coated (5) Black 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 65

Table 18. Removal steps of palm rest assembly (continued)

Turn the palm rest over, and then disconnect the cable from the flip-lock ZIF connector.

66 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 18. Removal steps of palm rest assembly (continued)

When installing:

1. Attach the touch pad cable to the flip-lock ZIF connector on the palm rest.

2. Attach the touch pad cable to the flip-lock ZIF connector on the system board.

3. Attach the microphone connector firmly to the system board.

4. Attach the front side of the palm rest to the front side of the base cover.

5. Press the left and right top edges of the palm rest to fit it into place.

6. Close the LCD cover and turn the computer over. Then fasten the four screws to secure the palm rest.

IdeaPad S9e, S10e, and S10 67

1070 PCI Express Mini Card for wireless LAN

For access, remove these FRUs in order:

v “1010 Battery pack” on page 57 v “1060 Palm rest assembly” on page 65

Table 19. Removal steps of PCI Express Mini Card for wireless LAN

In step 1, unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the connectors with your fingers and gently unplug them in direction of the arrow.

Step Screw (quantity) Color Torque

2 M2 × 2.5 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm

kgfcm)

(1.85

68 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 19. Removal steps of PCI Express Mini Card for wireless LAN (continued)

When installing: Plug the black cable into the jack labeled MAIN or 1 on the card, and the gray cable into the jack labeled AUX or 2.

IdeaPad S9e, S10e, and S10 69

1080 Bluetooth daughter card and Bluetooth cable

For access, remove these FRUs in order:

v “1010 Battery pack” on page 57 v “1060 Palm rest assembly” on page 65

Table 20. Removal steps of Bluetooth daughter card and Bluetooth cable

Step Screw (quantity) Color Torque

1 M2 × 4 mm, wafer-head, nylon-coated (1) Silver 0.181 Nm

When installing: Make sure that the connector 2 is attached firmly.

70 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

(1.85

kgfcm)

Table 20. Removal steps of Bluetooth daughter card and Bluetooth cable (continued)

When installing: Make sure that the connector 4 is attached firmly.

IdeaPad S9e, S10e, and S10 71

1090 Keyboard

For access, remove this FRU in order:

v “1010 Battery pack” on page 57 v “1030 Hard disk drive (HDD)” on page 59 v “1060 Palm rest assembly” on page 65

Table 21. Removal steps of keyboard

Step Screw (quantity) Color Torque

1 M2 × 6 mm, wafer-head, nylon-coated (1) Black 0.181 Nm

kgfcm)

(1.85

72 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 21. Removal steps of keyboard (continued)

Step Screw (quantity) Color Torque

2 M2 × 2.5 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 73

Table 21. Removal steps of keyboard (continued)

When installing: Make sure that the keyboard edges a are under the frame as shown in this figure. Then press the keys to latch the keyboard firmly in place.

74 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1100 Keyboard bezel

For access, remove these FRUs in order:

v “1010 Battery pack” on page 57 v “1030 Hard disk drive (HDD)” on page 59 v “1060 Palm rest assembly” on page 65 v “1090 Keyboard” on page 72

Table 22. Removal steps of keyboard bezel

Step Screw (quantity) Color Torque

1 M2 × 6 mm, wafer-head, nylon-coated (2) Black 0.181 Nm

kgfcm)

(1.85

Step Screw

cap

2

Screw (quantity) Color Torque

M2 × 4 mm, wafer-head, nylon-coated (2)

Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 75

Table 22. Removal steps of keyboard bezel (continued)

Step Screw (quantity) Color Torque

3-6 M2 × 6 mm, wafer-head, nylon-coated (2) Black 0.181 Nm

kgfcm)

(1.85

In step 7, detach the claws. Then remove the keyboard bezel in the direction shown by arrow 8.

When installing: Make sure that all the claws are attached firmly.

76 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1110 Fan, backup battery, and system board

For access, remove these FRUs in order:

v “1010 Battery pack” on page 57 v “1020 Wireless WAN/SIM door” on page 58 v “1030 Hard disk drive (HDD)” on page 59 v “1040 DIMM” on page 62 v “1050 PCI Express Mini Card for wireless WA N (for IdeaPad S10)” on page 63 v “1060 Palm rest assembly” on page 65 v “1070 PCI Express Mini Card for wireless LAN” on page 68 v “1080 Bluetooth daughter card and Bluetooth cable” on page 70 v “1090 Keyboard” on page 72 v “1100 Keyboard bezel” on page 75

IdeaPad S9e, S10e, and S10 77

Table 23. Removal steps of fan assembly

Following components soldered on the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling.

a SSD (Solid State Drive) (some models of IdeaPad S9e and S10e) b ICH (I/O Controller Hub) c On-board memory d CPU e MCH (Memory Controller Hub) f SSD controller (some models of IdeaPad S9e and S10e)

Top

Bottom

78 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 23. Removal steps of fan assembly (continued)

Step Screw (quantity) Color Torque

1 M2 × 4 mm, wafer-head, nylon-coated (1) Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 79

Table 23. Removal steps of fan assembly (continued)

Step 5 is only for IdeaPad S10. For IdeaPad S9e and S10e, skip step 5.

Step Screw (quantity) Color Torque

9 M2 × 4 mm, wafer-head, nylon-coated (1) Silver 0.181 Nm

kgfcm)

(1.85

When installing: Make sure that the connectors are attached to the system board firmly.

80 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Table 23. Removal steps of fan assembly (continued)

In step 11 , remove the system board and the fan assembly together from the base cover assembly.

Note: The fan assembly is attached to the underside of the system board.

Step Screw (quantity) Color Torque

1-3 M2 × 4 mm, wafer-head, nylon-coated (3) Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 81

Table 23. Removal steps of fan assembly (continued)

When installing: Make sure that the fan connector is attached to the system board firmly.

When installing:

v Before you attach the fan assembly to the computer, peel the thin film off from

the rubber a.

82 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

DANGER

Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode.

Table 24. Removal steps of backup battery and system board

When installing: Make sure that the battery connector is attached firmly.

IdeaPad S9e, S10e, and S10 83

1120 Speaker assembly

For access, remove these FRUs in order:

Table 25. Removal steps of speaker and base cover assembly

When installing: Route the speaker cables as shown in this figure.

84 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1130 Second fan assembly (for IdeaPad S10)

For access, remove these FRUs in order:

Table 26. Removal steps of second fan assembly

In step 1, release the cable from the cable guide of the rear cover.

IdeaPad S9e, S10e, and S10 85

Table 26. Removal steps of second fan assembly (continued)

Step Screw (quantity) Color Torque

3 M2 × 2.5 mm, wafer-head, wafer-coated (4) Silver 0.181 Nm

kgfcm)

(1.85

When installing: Route the fan cable as shown in this figure.

86 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

1140 LCD assembly (for IdeaPad S9e and S10e)

For access, remove these FRUs in order:

Table 27. Removal steps of LCD assembly (for IdeaPad S9e and S10e)

In step 1, release the cables from the cable guides of the base cover.

Step Screw (quantity) Color Torque

2 M2 × 4 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm

kgfcm)

(1.85

IdeaPad S9e, S10e, and S10 87

Table 27. Removal steps of LCD assembly (for IdeaPad S9e and S10e) (continued)

When installing: Route the LCD cable (a), the camera cable (b), and the wireless LAN antenna cables (c) along the cable guides. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.

88 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

Applying labels to the base cover:

new base cover FRU is shipped with a kit containing labels of several kinds.

The When you replace the base cover, you need to apply the following labels:

1 Product label 2 Homologation label

Following

labels need to be peeled off from the old base cover, and need to be

put on the new base cover.

3 Serial number label 4 MAC address label 5 Brazil label (wireless LAN) 6 Brazil label (Bluetooth) 7 China label or Israel label 8 Windows license label (COA)

some models, you also need to apply one or two FCC labels. Check the old

For base cover; if it has one or two FCC labels, find duplicates of them in the label kit and apply them to the new base cover.

For the location of each label, refer the following figure:

IdeaPad S9e, S10e, and S10 89

1150 LCD assembly (for IdeaPad S10)

For access, remove these FRUs in order:

Table 28. Removal steps of LCD assembly (for IdeaPad S10)

In step 1, release the LCD cable, the camera cable, and the wireless WAN antenna cables from the cable guides of the base cover.

Step Screw (quantity) Color Torque

2 M2 × 4 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm

90 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

(1.85

kgfcm)

Table 28. Removal steps of LCD assembly (for IdeaPad S10) (continued)

When installing: Route the LCD cable (a), the camera cable (b), and the wireless WA N antenna cables (c) along the cable guides. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.

IdeaPad S9e, S10e, and S10 91

Applying labels to the base cover:

new base cover FRU is shipped with a kit containing labels of several kinds.

The When you replace the base cover, you need to apply the following labels:

1 Product label 2 Homologation label

Following

labels need to be peeled off from the old base cover, and need to be

put on the new base cover.

3 Serial number label 4 MAC address label 5 Wireless WAN IMEI label 6 SIM ICC ID label 7 Windows license label (COA)

some models, you also need to apply one or two FCC labels. Check the old

For base cover; if it has one or two FCC labels, find duplicates of them in the label kit and apply them to the new base cover.

For the location of each label, refer the following figure:

92 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

IBM IdeaPad S10E Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About this manual

Safety information

General safety

Electrical safety

Safety inspection guide

Handling devices that are sensitive to electrostatic discharge

Grounding requirements

Safety notices: multilingual translations

Laser compliance statement

Important service information

Strategy for replacing FRUs

Strategy for replacing a hard disk drive

Important notice for replacing a system board

How to use error message

Strategy for replacing FRUs for CTO, CMV, and GAV

Product definition

FRU identification for CTO, CMV, and GAV products

Important information about replacing RoHS compliant FRUs

General checkout

What to do first

Checkout guide

Diagnostics using PC-Doctor for DOS

Testing the computer

Detecting system information with PC-Doctor

PC-Doctor for Windows

Power system checkout

Checking the ac adapter

Checking operational charging

Checking the battery pack

Checking the backup battery

Related service information

Restoring the factory contents by using Product Recovery discs

Passwords

Hard-disk password

Supervisor password

User password

Power-on password

How to remove the hard-disk password

How to remove the supervisor password

How to remove the user password

Power management

Screen blank mode

Standby mode

Hibernation mode

Symptom-to-FRU index

Numeric error codes

Error messages

Beep symptoms

No-beep symptoms

LCD-related symptoms

Intermittent problems

Undetermined problems

IdeaPad S9e, S10e, and S10

Specifications

Status indicators

FRU tests

Fn key combinations

FRU replacement notices

Screw notices

Retaining serial numbers

Restoring the Product Name and the P/N (part number) of the system unit

Retaining the UUID

Removing and replacing a FRU

Before servicing IdeaPad S9e, S10e, and S10

1010 Battery pack

1020 Wireless WAN/SIM door

1030 Hard disk drive (HDD)

1040 DIMM

1050 PCI Express Mini Card for wireless WAN (for IdeaPad S10)

1060 Palm rest assembly

1070 PCI Express Mini Card for wireless LAN

1080 Bluetooth daughter card and Bluetooth cable

1090 Keyboard

1100 Keyboard bezel

1110 Fan, backup battery, and system board