Page 1
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
xSeries 225
Type 8647
Installation Guide
Welcome. . .
Thank you for buying an
IBM xSeries server.
This server
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Guide
Documentation CD.
Installation Guide
on the
Install the server in
the rack, if required
Cable the server
and options
Start the server
Did the server
start correctly?
Yes
Use ServerGuide™
to setup and
configure hardware
No
Go to the Server Support
flow chart
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Did configuration
complete?
Yes
Use
ServerGuide to
install operating
system?
Yes
Use ServerGuide to
install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
No
No
Go to the Web for Instructions,
http://www.ibm.com/pc/support/
Page 2
Server Support
Server working
properly?
Yes
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at
http://www.ibm.com/pc/compat/
Problem
solved?
®
Yes
No
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
Register:
Profile:
http://www.ibm.com/pc/register/
http://www.ibm.com/pc/support/
View information about IBM support line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/
View support telephone numbers at
http://www.ibm.com/planetwide/
Problem
solved?
Yes
No
Flash the latest levels of BIOS
and RAID code, and download the
latest level of diagnostics code.
You can download this code at
http://www.ibm.com/pc/support/
Yes Hardware
Problem
solved?
No Software
Hardware or
software problem?
Page 3
IBM xSeries 225
Type 8647
Installation Guide
SC59-P210-30
Page 4
Note:
Before using this information and the product it supports, read the general information in Appendix B, “Warranty information” on
page 63 and Appendix C, “Notices” on page 75.
First Edition (November 2002)
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Page 5
Contents
Safety ............................vii
Chapter 1. Introduction ......................1
About your documentation CD....................2
System requirements ......................2
Starting the IBM Documentation Browser ...............2
Using the IBM Documentation Browser ...............2
Using the search feature .....................3
Features and specifications .....................4
Notices and statements used in this book ...............5
Major components of your server ..................6
System-board option connectors ...................7
System-board internal connectors ..................7
System-board external connectors ..................8
Chapter 2. Installing options....................9
Installation guidelines .......................9
System reliability guidelines....................9
Handling static-sensitive devices .................10
Moving the stabilizing feet .....................10
Removing the side cover .....................11
Removing the bezel .......................12
Removing and installing the support bracket ..............13
Working with adapters ......................13
Adapter considerations .....................13
Installing an adapter ......................14
Cabling an optional SCSI adapter .................17
Installing internal drives......................18
Internal drive bays ......................18
Preinstallation steps ......................20
Installing a drive in bay 2 ....................20
Installing a non-hot-swap hard disk drive ..............22
Power and signal cables for internal drives .............25
Installing a hot-swap drive .....................26
SCSI IDs for hot-swap hard disk drives ...............27
Installing memory modules ....................28
Installing an additional microprocessor ................30
Installing a security rope clip ....................33
Completing the installation.....................34
Replacing the bezel ......................34
Replacing the side cover ....................35
Cabling the server.......................36
Updating your server configuration.................36
Chapter 3. Server controls, indicators, and power ...........37
Controls and indicators ......................37
Server power features ......................38
Turning on the server .....................38
Turning off the server .....................40
Chapter 4. Configuring your server ................41
Using the ServerGuide Setup and Installation CD ............41
Using the Configuration/Setup Utility program .............42
© Copyright IBM Corp. 2002 iii
Page 6
Using ServeRAID Manager ....................42
Using ServeRAID Manager in startable-CD mode ...........43
Viewing your configuration....................47
Getting assistance ......................48
Using the LSI Logic Configuration Utility program ............49
Chapter 5. Installing IBM Director updates ..............51
Chapter 6. Solving problems ...................53
Diagnostic tools overview .....................53
Power-on self-test (POST).....................54
POST beep codes ......................54
POST error messages .....................54
ServerGuide problems ......................55
Troubleshooting charts ......................56
CD-ROM drive problems ....................56
Diskette drive problems.....................56
Hark disk drive problems ....................56
Keyboard, mouse, or pointing-device problems ............57
Memory problems .......................57
Microprocessor problems ....................57
Monitor problems .......................58
Power problems .......................59
System-board error LEDs .....................59
Appendix A. Getting help and technical assistance ..........61
Before you call .........................61
Using the documentation .....................61
Getting help and information from the World Wide Web ..........61
Software service and support ...................62
Hardware service and support ...................62
Appendix B. Warranty information .................63
Warranty period ........................63
Problem determination .....................63
Warranty service and support ..................64
International Warranty Service ..................64
Purchasing additional services ..................65
IBM Statement of Limited Warranty Z125-4753-06 8/2000 .........66
Part 1 - General Terms .....................66
Part 2 - Country-unique Terms ..................68
Appendix C. Notices ......................75
Edition notice .........................75
Trademarks ..........................76
Important notes.........................76
Electronic emission notices ....................77
Federal Communications Commission (FCC) statement .........77
Industry Canada Class A emission compliance statement ........77
Australia and New Zealand Class A statement ............78
United Kingdom telecommunications safety requirement .........78
European Union EMC Directive conformance statement .........78
Taiwan electrical emission statement ................78
Japanese Voluntary Control Council for Interference (VCCI) statement . . . 79
Power cords ..........................79
iv IBM xSeries 225 Type 8647: Installation Guide
Page 7
Index ............................81
Contents v
Page 8
vi IBM xSeries 225 Type 8647: Installation Guide
Page 9
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2002 vii
Page 10
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or structural
damage.
v Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
v Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type made
by the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.
Do not:
v Throw or immerse into water.
v Heat to more than 100°C (212°F)
v Repair or disassemble
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Dispose of the battery as required by local ordinances or regulations.
viii IBM xSeries 225 Type 8647: Installation Guide
Page 11
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
Statement 4
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Safety ix
Page 12
Statement 5
CAUTION:
The power-control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If you
suspect a problem with one of these parts, contact a service technician.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 13
DANGER:
Overloading a branch circuit is potentially a fire hazard and a shock hazard under
certain conditions. To avoid these hazards, ensure that your system electrical
requirements do not exceed the branch circuit protection requirements. Refer to the
information that is provided with your IBM device for electrical specifications.
x IBM xSeries 225 Type 8647: Installation Guide
Page 13
Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is
extended.
Statement 23
CAUTION:
Do not place any object weighing more than 50 kg (110 lb) on top of rack-mounted
devices.
>50 kg (110 lb)
Declaración 23
PRECAUCIÓN:
No coloque ningún objeto que pese más de 50 kg (110 libras) encima de los
dispositivos montados en bastidor.
>50 kg (110 libras)
Hinweis 23
ACHTUNG:
Keine Gegenstände, die mehr als 50 kg wiegen, auf Rack-Einheiten ablegen.
>50 kg
Safety xi
Page 14
Noticenø23
ATTENTION:
Ne posez pas d’objet dont le poids dépasse 50 kg sur les unités montées en armoire.
>50 kg
Varningsmeddelande 23
VARNING:
Placera inte något föremål som väger mer än 50 kg ovanpå rackmonterade enheter.
>50 kg
Merknad 23
ADVARSEL:
Ikke sett gjenstander som veier mer enn 50 kg oppå enheter som er montert i et
kabinett.
>50 kg
xii IBM xSeries 225 Type 8647: Installation Guide
Page 15
Avviso 23
ATTENZIONE:
Non poggiare oggetti che pesano più di 50 kg sulla parte superiore delle unità montate
in rack.
>50 kg
Turvaohje 23
Varoitus:
Telineeseen asennettujen laitteiden päälle ei saa asettaa yli 50 kilon painoista esinettä.
>50 kg
Voorschrift 23
WAARSCHUWING:
Plaats geen objecten die meer dan 50 kg wegen op apparaten die in het rek zijn
gemonteerd.
>50 kg
Safety xiii
Page 16
Forskrift 23
Pas på!:
Anbring ikke genstande, der vejer mere end 50 kg, oven på enheder, der er monteret i
rack.
>50 kg
Instrução 23
CUIDADO:
Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos
montados em rack.
>50 kg (110 lbs)
xiv IBM xSeries 225 Type 8647: Installation Guide
Page 17
23
50
110
50
110
Safety xv
Page 18
50
23
50
23
50
23
·
50
50
50
110
xvi IBM xSeries 225 Type 8647: Installation Guide
110
Page 19
23
> 50 Kg
23
50
50
110
50
110
50 110
50 110
23
Safety xvii
Page 20
50
23
50
23
50 110
50
50 110
110
23
50 110
xviii IBM xSeries 225 Type 8647: Installation Guide
Page 21
50 110
23
23
50
50 110
50 110
Safety xix
Page 22
23
50 110
50 110
Instrução 23
CUIDADO:
Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos
montados em rack.
>50 kg (110 lbs)
xx IBM xSeries 225 Type 8647: Installation Guide
Page 23
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®Eserver
xSeries™225 Type 8647 server and basic instructions for installing some options.
More detailed instructions for installing options are in the Option Installation Guide
on the IBM xSeries Documentation CD, which comes with your server. This
publication contains information about:
v Setting up and cabling your server
v Starting and configuring your server
v Installing your operating system
The latest version of this publication is available from the IBM Web site. Go to
http://www.ibm.com/ and click Support & downloads.IntheTechnical support
keyword search field, type 8647 and click Go. A list of publications for your server is
displayed.
Your server comes with an IBM ServerGuide
you configure the hardware, install device drivers, and install the operating system.
Your server comes with a limited warranty. If you have access to the World Wide
Web, you can obtain up-to-date information about your server and other IBM server
products at http://www.ibm.com/eserver/xseries/.
Record information about your server in the following table. You will need this
information when you register your server with IBM.
™
Setup and Installation CD to help
Product name IBM Eserver xSeries 225 server
Machine type 8647
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
Key phone number _____________________________________________
Your server serial number and model number are on labels on the bottom of the
server and on the front of the server near the bottom of the bezel behind the door.
The information label containing the serial number, machine type, model number,
and agency marks for your server is on the bottom of the server.
Important: Your server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial
number and the telephone number of the manufacturer are on a tag
attached to the keys.
If you plan to install your server in a rack, you need to purchase a Tower-to-Rack
Kit conversion kit. For a list of supported options for your server, see the
ServerProven
®
list at http://www.ibm.com/pc/compat/.
© Copyright IBM Corp. 2002 1
Page 24
About your documentation CD
Your server comes with a documentation CD, which contains documentation for
your server in Portable Document Format (PDF) and includes the IBM
Documentation Browser to help you find information quickly.
System requirements
To run the documentation CD, your system must have the following minimum
hardware and software:
®
v Microsoft
Windows 2000, or Windows XP Professional.
v 100 MHz Intel Pentium
v 32 MB RAM.
v Adobe Acrobat Reader 3.0 or later. Adobe Acrobat Reader software is included
on the documentation CD, and you can install it when you run the IBM
Documentation Browser.
Windows NT®4.0 (with Service Pack 3 or later), Windows®98,
®
microprocessor.
Starting the IBM Documentation Browser
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the documentation CD into your CD-ROM drive.
The Documentation Browser will start automatically.
v If Autostart is disabled, insert the documentation CD into your CD-ROM drive;
then, click Start --> Run.IntheOpen field, type
e:\win32.bat
where e is the drive letter of your CD-ROM drive, and click OK.
Using the IBM Documentation Browser
Use the IBM Documentation Browser to browse the contents of the documentation
CD, select from a list of available topics, see brief descriptions of the selected
topics, and view selected topics using Adobe Acrobat Reader. The Documentation
Browser automatically detects the regional settings in use on your system and
presents the information in the language for that region (if available). If a topic is not
available in the language for that region, the English version is displayed.
Click Help for detailed information about using the IBM Documentation Browser.
Complete the following steps to use the Documentation Browser:
1. Select your product from the Product drop-down list.
The Topics list appears. It lists all topics that pertain to the selected product.
Topics are in folders or under other topics. A plus sign (+) appears beside each
folder or topic that has additional topics under it. Click the plus sign to display
the additional topics.
2. Click a topic to select it.
When you select a topic, a description of the topic contents appears in the
Description field.
Note: To select multiple topics, press and hold down the Ctrl key while
selecting your topics.
3. View selected topics.
Click View Book. Adobe Acrobat Reader starts, and the selected topics are
displayed.
2 IBM xSeries 225 Type 8647: Installation Guide
Page 25
Using the search feature
Complete the following steps to use the Documentation Browser search feature:
1. Type a key word in the Search field.
2. Click Search. The topics containing the search word are listed in order based
on the number of occurrences.
3. Click a file to open it.
4. Press Ctrl+F and use the Adobe Acrobat search function to search within the
file.
Chapter 1. Introduction 3
Page 26
Features and specifications
The following table provides a summary of the features and specifications of your
server. Depending on your server model, some features might not be available, or
some specifications might not apply.
You can use the Configuration/Setup Utility program in your server to determine the
specific type of microprocessor that is on the system board.
Table 1. Features and specifications
Microprocessor:
v Intel Xeon
v 512 KB Level-2 cache
v 400 MHz or 533 MHz front-side bus
(FSB)
v Support for up to two
microprocessors
Memory:
v Minimum: 256 MB
v Maximum: 8 GB
v Type: PC2100, double-data-rate
(DDR)
v Connectors: four dual inline memory
module (DIMM) connectors, two-way
interleaved
Drives standard:
v Diskette: 1.44 MB (two mode)
v CD-ROM: IDE
Expansion bays:
v Six open hot-swap, slim-high,
3.5-inch drive bays (some models)
v Four slim-high, 3.5-inch drive bays
with one hard disk drive installed
(some models)
v Two 5.25-inch bays (CD-ROM drive
installed in one bay)
v One 3.5-inch removable-media drive
bay (diskette drive installed)
PCI expansion slots:
v Four PCI-X 100 MHz/64-bit
v One PCI 33 MHz/32-bit
Cooling:
Three speed-controlled fans
Upgradeable microcode:
BIOS upgrades (when available) can
update EEPROMs on the system board
™
Processor
Integrated functions:
v Support for IBM Remote Supervisor
Adapter
v Broadcom 5703 10/100/1000 Ethernet
controller on the system board with
RJ-45 Ethernet port
v Two serial ports
v One parallel port
v Integrated SCSI controller with RAID
capabilities and two Ultra320 SCSI
ports (one internal, one optional
external)
v Four Universal Serial Bus (USB) v2.0
ports (two on front and two on rear of
enclosure)
v Keyboard port
v Mouse port
v Audio ports (rear)
– Line out
–Mic
– Line in
v ATA-100 dual-channel IDE controller
v ATI Rage XL video (mini-PCI)
– Compatible with SVGA and VGA
– 8 MB video memory
Failure LEDs:
v Fans
v Memory
v Microprocessors
Power supplies:
v Hot-swap (some models)
Standard: Two 350 watt output (115-230
V ac) for redundancy
v Non-hot-swap (some models)
Standard: One 425 watt output (115-230
V ac)
Electrical input:
v Sine-wave input (50 or 60 Hz) required
v Input voltage and frequency ranges
automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Input kilovolt-amperes (kVA) approximately:
– Minimum: 0.15 kVA (all models)
– Maximum: 0.80 kVA with standard power
supply, 0.62 kVA with optional redundant
hot-swap power supplies
Heat output:
Approximate heat output in British thermal
units (Btu) per hour
v Minimum configuration: 341 Btu/hour (100
watts)
v Maximum configuration: 2455 Btu/hour (720
watts) with standard power supply, 1910
Btu/hour (560 watts) with optional redundant
hot-swap power supplies
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to 95°F)
Altitude: 0 to 2134 m (7000 ft)
– Server off: -40° to +60°C (-40° to 140°F)
Maximum altitude: 2133 m (7000 ft)
v Humidity (operating and storage): 8% to
80%
Acoustical noise emissions:
v Sound power, idle: 5.3 bel maximum
v Sound power, operating: 5.6 bel maximum
Size:
v Height: 440 mm (18.4 in.)
v Depth: 660 mm (26 in.)
v Width: 217 mm (6.5 in.)
v Weight:20kg(44lb)to25.8kg(57lb)
depending upon configuration
4 IBM xSeries 225 Type 8647: Installation Guide
Page 27
Notices and statements used in this book
The caution and danger statements that appear in this book are also in the
multilingual Safety Information book, which is on the IBM xSeries Documentation
CD. Each statement is numbered for reference to the corresponding statement in
the Safety Information book.
The following notices and statements are used in the documentation:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 5
Page 28
Major components of your server
The orange color on components and labels in your server identifies hot-swap or
hot-plug components. You can install or remove these components while the server
is running, provided that the server is configured to support hot-swap and hot-plug
features. For complete details about installing or removing a hot-swap or hot-plug
component, see the information in Chapter 2, “Installing options” on page 9.
The blue color on components and labels indicates touch points where a
component can be gripped, a latch moved, and so on.
The following illustration shows the major components in the server.
Note: The illustrations in this publication might differ slightly from your hardware.
Cover
Air baffle
EMC shield
Filler
panels
Rear adapterretaining bracket
Adapter airflow
guide
Microprocessor
Heatsink
Memory module
Large hot-swap
drive cage
Frame-support bracket
Front adaptersupport bracket
Bezel
Bezel
door
6 IBM xSeries 225 Type 8647: Installation Guide
Page 29
System-board option connectors
The following illustration shows the system-board connectors for user-installable
options.
Microprocessor 1
(CPU1)
Microprocessor 2
(CPU2)
AGP Pro slot
PCI slot 1
(PCI1)
PCI-X slot 2
(PCI2)
PCI-X slot 3
(PCI3)
PCI-X slot 4
(PCI4)
PCI-X slot 5
(PCI5)
System-board internal connectors
DIMM 1
DIMM 2
DIMM 3
DIMM 4
Battery
Video
adapter
Mini-PCI
type III slot 6
(PCI6)
Remote Supervisor Adapter (JMGT1)
The following illustration shows the internal connectors on the system board.
Diskette
drive (FDD1)
Rear fan 1
(SYSFAN1)
Rear fan 2
(SYSFAN2)
CD audio
(JCD1)
Main power
(POWER1)
PCI fan
(SYSFANS)
Powe r
(POWER2)
Wake-on-LAN
(JWL)
SCSI LED
(J18)
Secondary IDE
(IDE2)
Primary IDE
(IDE1)
Error LED
(JER2)
Cover switch
(JCI2)
Front panel
switch/LEDs
(JFP1)
SCSI
channel A
(SCSI1)
SCSI
channel B
(SCSI2)
Chapter 1. Introduction 7
Page 30
System-board external connectors
The following illustration shows the external input/output port connectors on the
system board.
Mouse
Keyboard
USB 1/
USB 2
Parallel
(LPT1)
Serial A/
Serial B
(COMA/
COMB)
Ethernet
Audio
Front panel USB (JUSB3)
8 IBM xSeries 225 Type 8647: Installation Guide
Page 31
Chapter 2. Installing options
This chapter provides basic instructions for installing hardware options in your
server. These instructions are intended for users who are experienced with setting
up IBM server hardware. If you need more detailed instructions, see the Option
Installation Guide on the IBM xSeries Documentation CD.
Installation guidelines
Before you begin installing options in your server, read the following information:
v Review the safety information beginning on page vii and the guidelines in
“Handling static-sensitive devices” on page 10. This information will help you
work safely with your server and options.
v When you need to access the inside of the server to install options, you might
find it easier to lay the server on its side. If your server has stabilizing feet that
rotate, before laying the server on its side, rotate the stabilizing feet a quarter
turn inward toward the server, so that they do not break. Before returning the
server to an upright position, rotate the stabilizing feet a quarter turn outward
from the server. See “Moving the stabilizing feet” on page 10 for more
information.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and other devices that you will connect to the
server.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, or hot-plug Universal Serial Bus (USB) devices.
v The blue color on components and labels identifies touch points, where you can
grip a component, move a latch, and so on.
v For a list of supported options for your server, go to
http://www.ibm.com/pc/us/compat/ on the World Wide Web.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2 in.) of open space around the front
and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (over 30 minutes) with the
server cover removed might damage server components.
When installing the server in a rack, make sure that space is available around
the server to enable the server cooling system to work properly. See the
documentation that comes with the rack for additional information.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan as soon as possible.
v You replace a hot-swap drive within 2 minutes of its removal.
© Copyright IBM Corp. 2002 9
Page 32
v You do not remove the air baffle when the server is operational. Operating the
server without the air baffle might cause the microprocessor to overheat.
v Microprocessor socket 2 always contains either a microprocessor baffle or a
microprocessor and heat sink.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices, including your server.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on your server cover or on
a metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Moving the stabilizing feet
On some server models, the four feet on the bottom of the server rotate 90 degrees
to provide additional stability.
When installing options in the server, you might find it easier to lay the server on its
side. If you do so, rotate the feet inward toward the server, so that they do not
break.
10 IBM xSeries 225 Type 8647: Installation Guide
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Removing the side cover
To remove the side cover, you might find it easier to lay the server on its side. If
you do, and your server has stabilizing feet that rotate, move the stabilizing feet so
that they do not break (see “Moving the stabilizing feet” on page 10).
Complete the following steps to remove the side cover of the server:
1. Review the “Installation guidelines” on page 9.
2. Turn off the server and all attached devices (see “Turning off the server” on
page 40); then, disconnect all power cords and external cables.
3. Unlock the side cover; then, pull the cover-release latch away from the server,
and push the cover toward the rear of the server. Lift the side cover off the
server and set it aside.
Cover-release
latch
Key lock
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server with the cover removed might damage server
components.
Chapter 2. Installing options 11
Page 34
Removing the bezel
When working with some devices, such as additional optical drives, you must first
remove the bezel to access the device.
Complete the following steps to remove the bezel:
1. Remove the side cover (see “Removing the side cover” on page 11).
2. For hot-swap hard disk drive models:
a. Open the server door.
b. Rotate the hot-swap lock bar forward and remove it from the bezel (see the
3. Locate the bezel-release lever; then, press the bezel-release lever toward the
front of the server.
4. Pull the top of the bezel away from the chassis; then, push the bezel down to
disengage the bottom tabs.
5. Remove the bezel from the server and store the bezel in a safe place.
illustration on page 26). If the hot-swap lock bar will not rotate, press the top
of the hot-swap lock bar to release the lock mechanism.
12 IBM xSeries 225 Type 8647: Installation Guide
Page 35
Removing and installing the support bracket
When working with some devices, such as hard disk drives, adapters, and memory
modules, you must first remove the support bracket to access the device.
Complete the following steps to remove the support bracket:
1. Remove the side cover (“Removing the side cover” on page 11).
2. Pull out on the rear end of the support bracket approximately 150 mm (6 in.).
3. Disengage the front end of the support bracket from the server and set the
bracket aside.
To reinstall the support bracket, reverse the previous steps.
Working with adapters
Your server comes with adapter connectors or slots. The standard video adapter is
installed in mini-PCI slot 6 (PCI6). You can install up to five additional optional
adapters in PCI slot 1 (PCI1) and PCI-X slots 2 through 5 (PCI2 through PCI5).
See “System-board option connectors” on page 7 for the locations of expansion
slots on the system board.
Adapter considerations
Before you install an adapter, review the following information:
v Read the documentation that comes with your operating system.
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch or jumper settings on your adapter, follow the instructions that come
with the adapter.
v Installation of an AGP video adapter in the AGP slot is not supported.
Chapter 2. Installing options 13
Page 36
v You can install a only 32-bit adapter in the 32-bit PCI slot 1 and 64-bit adapters
in the 64-bit PCI-X slots 2 through 5.
v You can install full-length adapters in all five expansion slots. None of the
expansion slots are hot-plug.
v The 32-bit PCI slot 1 supports 5.0 V signaling PCI adapters; it does not support
3.3 V signaling adapters or 64-bit adapters.
v The 64-bit PCI-X slots 2 through 5 support 3.3 V signaling PCI or PCI-X
adapters; they do not support 5.0 V signaling adapters.
v The PCI bus configuration is as follows:
– The 32-bit PCI slot 1 and mini-PCI slot 6 (video adapter) are on the 33 MHz
PCI bus.
Note: Do not install any adapters other than the standard video adapter in
mini-PCI slot 6. Other adapter types are not supported.
– The 64-bit PCI-X slots 2 and 3 and the integrated Ethernet controller are on
the 100 MHz PCI-X bus, channel A.
– The 64-bit PCI-X slots 4 and 5 and the integrated SCSI controller with RAID
capabilities are on the 100 MHz PCI bus, channel B. If an optional
ServeRAID
the integrated SCSI controller with RAID capabilities and forces PCI-X slots 4
and 5 to 66 MHz.
v The optional IBM Remote Supervisor Adapter can be installed only in PCI slot 1.
Use the ribbon cable that comes with this adapter to connect it to the Remote
Supervisor Adapter connector (JMGT1) on the system board.
v The optional ServeRAID-5i controller can be installed only in PCI-X slot 4 and
must use the 3-U bracket that comes preinstalled on the controller.
v To provide failover protection, an optional Ethernet adapter can be installed only
in PCI-X slots 2 through 5.
v The server scans the AGP slot, mini-PCI slot 6, PCI expansion slot 1, and PCI-X
expansion slots 2 through 5 to assign system resources. Then, the server starts
the PCI devices in the following order, if you have not changed the default
startup sequence: AGP slot, mini-PCI slot 6, PCI expansion slot 1, system-board
integrated drive electronics (IDE) or SCSI devices (including optional
ServeRAID-5i controller), and then PCI-X expansion slots 2 through 5.
v For a list of supported options for your server, go to
http://www.ibm.com/pc/support/ on the World Wide Web.
™
-5i controller is installed, it overrides the standard functionality of
Installing an adapter
Note: You can install an optional ServeRAID-5i controller only in PCI-X slot 4. Slot
4 is the only PCI-X slot that supports the ServeRAID-5i controller
requirements. Install the ServeRAID-5i controller using the 3-U bracket that
comes preinstalled on the controller. See the documentation that comes with
the ServeRAID-5i controller for additional information.
Complete the following steps to install an adapter in your server:
1. Review the “Installation guidelines” on page 9 and “Handling static-sensitive
devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Determine which slot you will use for the adapter. Check the instructions that
come with the adapter for any requirements, restrictions, or cabling
instructions. It might be easier to route cables before you install the adapter.
14 IBM xSeries 225 Type 8647: Installation Guide
Page 37
4. Rotate the rear adapter-retention bracket to the open (unlocked) position and
remove it from the server. Rotate the front adapter-retention bracket to the
open position. If you are installing a smaller adapter, remove only the rear
adapter-retention bracket.
5. Remove the expansion-slot cover. From the rear of the server, press on the
slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place
for future use.
Note: Expansion-slot covers must be installed on all vacant slots. This
maintains the electronic emissions standards of the server and ensures
proper ventilation of server components.
6. Set any jumpers or switches on the adapter or system board according to the
documentation that comes with the adapter.
Attention: Avoid touching the components and gold-edge connectors on the
adapter.
7. If you are installing a full-length adapter, remove the blue adapter guide (if any)
from the end of the adapter.
Adapter guide
Attention: Be certain that the adapter is correctly seated in the expansion
slot before you turn on the server. Incomplete installation of an adapter might
damage the system board or the adapter.
Chapter 2. Installing options 15
Page 38
8. Carefully grasp the adapter by the top edge or upper corners, and align it with
the expansion slot guides; then, press the adapter firmly into the expansion
slot. Move the adapter directly from the static-protective package to the
adapter slot.
Expansion-slot
cover
Rear adapterretaining
bracket
Adapter
Front adapter-
bracketretaining
9. Connect required cables to the adapter. Route cables so that they do not block
the flow of air from the fans. If you are installing an optional SCSI adapter, see
“Cabling an optional SCSI adapter” on page 17 for additional information.
10. If you have another adapter to install, repeat steps 3 through 9.
11. If you have installed a full-length adapter, rotate the front adapter-support
bracket to the closed (locked) position.
12. Reinstall the rear adapter-retention bracket; then, rotate the bracket to the
closed (locked) position.
Note: If any adapters in your server are large or have heavy cables attached
to them, you can remove the rear adapter-retention bracket and secure
all of the adapters with expansion-slot screws. The expansion-slot
screws are stored on the back of the server next to slot 1.
13. If you have other options to install, do so now; otherwise, go to “Completing
the installation” on page 34.
16 IBM xSeries 225 Type 8647: Installation Guide
Page 39
Cabling an optional SCSI adapter
You can install an optional SCSI adapter in your server to control the internal hard
disk drives. With a SCSI adapter installed, you can configure the internal hard disk
drives into disk arrays. You can also cable a SCSI adapter to external hard disk
drives. See your SCSI adapter option documentation for complete instructions for
installing a SCSI adapter in your server and for additional information about SCSI
adapters.
Notes:
1. This information in this section does not apply to the ServeRAID-5i controller,
which uses the integrated SCSI controller with RAID capabilities on the system
board.
2. An optional SCSI adapter or cable option is required to connect external SCSI
devices.
Complete the following steps to cable an optional SCSI adapter:
1. Install the SCSI adapter (see “Installing an adapter” on page 14).
2. Connect the SCSI signal cable to the adapter and to one or more of the
signal-cable connectors to the rear of the SCSI devices.
3. Connect the SCSI-activity-indicator cable to the adapter and to the SCSI-LED
connector (J18) on the system board. See “System-board internal connectors”
on page 7 for the location of the SCSI-LED connector.
SCSI
signal
cable
Expansion-slot
cover
Rear adapterretaining
bracket
SCSI signal
cable connector
SCSI
Adapter
SCSI activity
indicator cable
connector
Front adapter-
bracketretaining
4. Complete the installation of the optional SCSI adapter.
SCSI
LED
SCSI
activity
indicator
cable
Chapter 2. Installing options 17
Page 40
Installing internal drives
Depending on your server model, you might have one or more of the following
drives installed:
v Diskette
v Hard disk
v CD-ROM
Internal drive bays
Some server models come with an IDE CD-ROM drive in bay 1, a 3.5-in., 1.44 MB
diskette drive in bay 3, and six hot-swap hard disk drive bays. Other server models
come with an IDE CD-ROM drive in bay 1, a 3.5-in., 1.44 MB diskette drive in bay
3, and a hard disk drive in bay 7.
Server with hot-swap hard disk drives
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Bay 8
Bay 9
18 IBM xSeries 225 Type 8647: Installation Guide
Page 41
Server with non-hot-swap hard disk drives
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Notes:
1. Diskette drives, tape drives, CD-ROM, DVD/CD-RW, and DVD-ROM drives are
examples of removable-media drives. You can install removable-media drives in
bays 1, 2, and 3 only.
2. The integrated IDE controller in your server supports the connection of up to
four IDE devices.
3. You can install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive,
such as a tape backup drive, CD-RW, or DVD drive, in bay 2.
4. The server supports only one diskette drive.
5. To install a 3.5-in. drive in a 5.25-in. bay, you must use the 5.25-in. conversion
kit, supplied with the option.
6. The electromagnetic interference (EMI) integrity and cooling of the server are
protected by having all bays and PCI slots covered or occupied. When you
install a drive or PCI adapter, save the EMC shield and filler panel from the bay
or the PCI adapter slot cover in the event you later remove the option.
7. For a complete list of supported options for your server, go to
http://www.ibm.com/pc/support/ on the World Wide Web.
Chapter 2. Installing options 19
Page 42
Preinstallation steps
Some of these steps are required only the first time a drive is installed in a specific
bay:
1. Review the safety information beginning on page vii, “Installation guidelines” on
page 9, and the documentation that comes with your drive.
2. Verify that you have all the cables and other equipment specified in the
documentation that comes with the drive.
3. Choose the bay in which you want to install the drive.
4. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in bay 2
Complete the following steps to install a drive in bay 2:
1. Follow the instructions in “Preinstallation steps” on page 20.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the bezel (see “Removing the bezel” on page 12).
4. Remove the support bracket (see “Removing and installing the support
bracket” on page 13).
5. Use a screwdriver to pry the filler panel and EMC shield away from the server.
Note: If you are installing a drive that contains a laser, observe the following
safety precaution.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the
device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
20 IBM xSeries 225 Type 8647: Installation Guide
Page 43
EMC shield
Filler panel
6. Touch the static-protective package containing the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on
a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
Note: You might find it easier to install the new drive into the appropriate
opening on the front, and then attach the cables.
8. If you are installing a 5.25-in. drive in bay 2, push the drive into the bay; then,
use the two screws to attach the drive to the drive cage. If you are installing a
3.5-in. drive in bay 2, you must attach the 5.25-in. conversion kit, supplied with
the option, to the 3.5-in. drive.
9. Determine whether the drive is an IDE or SCSI device; then, connect one end
of the appropriate signal cable into the back of the drive and make sure that
the other end of this cable is connected into the appropriate IDE or SCSI
connector on the system board.
v If you are installing a SCSI removable-media drive, use the one-drop SCSI
cable that comes with the drive and connect it to SCSI channel B (SCSI2).
See “Power and signal cables for internal drives” on page 25 for additional
information about cabling drives and “System-board internal connectors” on
page 7 for the location of IDE and SCSI connectors on the system board.
v If there are open connectors on the cables connecting an existing IDE drive,
this cable can be used to connect the new drive. The 4-connector SCSI
cable that comes with non-hot-swap model servers cannot be used to
connect a SCSI drive in bay 2.
10. Route the signal cable so that it does not block the airflow to the rear of the
drives or over the microprocessor and memory.
Chapter 2. Installing options 21
Page 44
11. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
12. If you have other options to install or remove, do so now; otherwise replace
the support bracket and then go to “Completing the installation” on page 34.
Installing a non-hot-swap hard disk drive
Some server models come with non-hot-swap hard disk drives. Non-hot swap hard
disk drives are in the drive cage in bays 4, 5, 6, and 7. The drive cage is behind the
front of the adapter-support bracket. Drives are installed starting at the bottom in
bay 7. Additional drives are then installed in bays 6, 5, and 4.
Notes:
1. You can install up to four non-hot-swap hard disk drives in your server. The
additional space in the drive cage above bay 4 is not designed to accommodate
any additional drives.
2. When installing non-hot-swap hard disk drives, you might find it easier to lay the
server on its side. If you do so, and your server has stabilizing feet that rotate,
move the feet inward toward the server, so that they do not break.
Complete the following steps to install a non-hot-swap hard disk drive in bay 4, 5, 6,
or 7:
1. Follow the instructions in “Preinstallation steps” on page 20.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (see “Removing and installing the support
bracket” on page 13).
22 IBM xSeries 225 Type 8647: Installation Guide
Page 45
4. Press the drive cage release lever down and then rotate the cage out of the
server until the drive-cage retention tab locks into place and the open ends of
the drive slots and installed drives are facing you. Ensure that the drive cage
locks into place over the drive-cage retention tab by rotating the drive cage all
the way out of the server.
5. Attach the blue guide rails to the side of the drive using the screws that are
provided.
6. Slide the drive into the drive cage until the plastic tabs on the drive guide rails
lock into place in the drive cage. Clear any cables that might impede the
replacement of the drive cage.
7. Connect one end of the SCSI signal cable into the back of the drive and make
sure that the other end of this cable is connected into the SCSI connector on
the system board. See “Power and signal cables for internal drives” on
page 25 for additional information about cabling drives and “System-board
internal connectors” on page 7 for the location of the SCSI connectors on the
system board. If there are open connectors on the cables connecting existing
SCSI drives, these cables can be used to connect the new drive.
8. Route the signal cable so that it does not block the air flow to the rear of the
drives or over the microprocessor and memory.
9. Connect the power cable to the back of the drive. The connectors are keyed
and can be inserted only one way.
Chapter 2. Installing options 23
Page 46
10. Push the drive cage outward, and press in on the drive-cage release tab; then,
rotate the cage back into the server.
11. If you have other options to install or remove, do so now; otherwise, replace
the support bracket (see “Removing and installing the support bracket” on
page 13) and then go to “Completing the installation” on page 34.
24 IBM xSeries 225 Type 8647: Installation Guide
Page 47
Power and signal cables for internal drives
Your server uses cables to connect IDE and SCSI devices to the power supply and
to the system board. (See “System-board internal connectors” on page 7 for the
location of system-board connectors.) Review the following information before
connecting power and signal cables to internal drives:
v The drives that are preinstalled in your server come with power and signal cables
attached. If you replace any drives, remember which cable is attached to which
drive.
v When you install a drive, ensure that one of the drive connectors of the signal
cable is connected to the drive and that the connector at the other end of the
signal cable is connected to the system board.
v The server has two IDE buses, primary and secondary. Each of these buses
supports up to two IDE devices. The primary IDE bus uses connector IDE1 on
the system board and the secondary IDE bus uses connector IDE2.
v If you have only one IDE device on a cable, it must be set as a master device.
v If two IDE devices are used on a single cable, one must be designated as the
master device and the other as the subordinate device; otherwise, the server
might not recognize some of the IDE devices. The master and subordinate
designation is determined by switch or jumper settings on each IDE device.
The following cables are provided:
v Power cables: Four-wire power cables connect the drives to the power supply.
At the end of these cables are plastic connectors that can be attached to
different drives; these connectors vary in size.
v Signal cables: Signal cables are typically flat cables, also called ribbon cables,
that connect IDE, SCSI, and diskette drives to the system board. Two or three
types of signal cable come with your server:
– IDE: The wider IDE signal cable has three connectors. One of these
connectors is attached to the drive, one is a spare, and the third is attached to
the primary or secondary IDE connector on the system board. The spare
connector can be used to connect an additional IDE drive to your server.
The CD-ROM drive is attached to an ATA 100 signal cable. ATA 100 signal
cables are color-coded. The blue connector is attached to the system board.
The black connector is attached to the master IDE device. The gray middle
connector is attached to the subordinate IDE device.
– Diskette drive: The narrower signal cable has two connectors. One is
attached to the diskette drive, and the other is attached to the connector
(FDD1) on the system board.
– SCSI: A round SCSI cable connects SCSI devices to the integrated SCSI
controller with RAID capabilities on the system board. For hot-swap models,
the maximum cable length that supports Ultra320 SCSI hard disk drives is 16
inches. For more information about connecting SCSI devices, see the SCSI
documentation.
Chapter 2. Installing options 25
Page 48
Installing a hot-swap drive
Some server models support a maximum of six 1-inch (26 mm) slim-high, 3.5-inch,
hot-swap hard disk drives in the standard hot-swap bays. The hot-swap bays are
arranged vertically in the standard hard disk drive cage; the bay numbers are 4
through 9 (from top to bottom) with SCSI IDs of 0 through 5 (from bottom to top).
The hot-swap bays are below the removable-media drive bays.
For increased security, the hot-swap drives and filler panels are locked in the server
by the hot-swap lock bar. The hot-swap lock bar cannot be released, allowing
installation and removal of the hot-swap drives and filler panels, unless the key lock
on the server side cover is unlocked.
Notes:
1. All hot-swap drives being used in the server should have the same speed
rating; mixing speed ratings will cause all drives to operate at the lower speed.
2. You do not have to turn off the server to install hot-swap drives in the hot-swap
drive bays. However, you must turn off the server when performing any steps
that involve installing or removing cables.
3. The SCSI ID for each hot-swap hard disk drive is printed on the hot-swap lock
bar.
The following illustration shows how to install a hot-swap hard disk drive.
Complete the following steps to install a drive in a hot-swap bay.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each bay.
1. Review the “Installation guidelines” on page 9, and “Handling static-sensitive
devices” on page 10.
2. Open the server door.
26 IBM xSeries 225 Type 8647: Installation Guide
Hot-swap
lock bar
Filler panel
Drive-tray
assembly
Drive tray-handle
(in open position)
Page 49
3. Remove the hot-swap lock bar:
a. Unlock the side-cover lock.
b. Rotate the hot-swap lock bar forward and remove it from the bezel. If the
hot-swap lock bar will not rotate, press the top of the hot-swap lock bar to
release the lock mechanism.
4. Remove the filler panel from one of the empty hot-swap bays by inserting your
finger into the depression at the left side of the filler panel and pulling it away
from the server.
5. Install the hard disk drive in the hot-swap bay:
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b. Align the drive assembly with the guide rails in the bay.
c. Gently push the drive assembly into the bay until the drive stops.
d. Push the tray handle to the closed (locked) position.
e. Check the hard disk drive status indicator to verify that the hard disk drive is
operating properly.
If the amber hard disk drive status LED for a drive is lit continuously, this
indicates that drive is faulty and needs to be replaced. If the green hard disk
drive activity LED is flashing, this indicates that the drive is being accessed.
Note: If your server is configured for RAID operation using the integrated SCSI
controller with RAID capabilities or an optional ServeRAID controller, you
might need to reconfigure your disk arrays after installing hard disk
drives. See the ServeRAID documentation on the IBM ServeRAID
Support CD for additional information about RAID operation and
complete instructions for using ServeRAID Manager.
6. If you are installing additional hot-swap hard disk drives, do so now; otherwise,
replace the hot-swap lock bar.
7. If you have other options to install or remove, do so now; otherwise go to
“Completing the installation” on page 34.
SCSI IDs for hot-swap hard disk drives
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. The SCSI ID for each hot-swap hard disk drive is printed on the hot-swap
lock bar. Table 2 lists the SCSI IDs for the hard disk drives and backplane that are
connected to one channel in hot-swap hard disk drive models. In the typical
configuration, the standard hard disk drives and backplane are connected to
channel A.
Table 2. SCSI IDs for standard hot-swap hard disk drives and backplane
Device SCSI ID
Drive bay 9 0
Drive bay 8 1
Drive bay 7 2
Drive bay 6 3
Drive bay 5 4
Drive bay 4 5
Backplane 8
Chapter 2. Installing options 27
Page 50
Installing memory modules
You can increase the amount of memory in your server by installing memory
modules. Your server uses industry-standard PC2100 double-data-rate (DDR) dual
inline memory modules (DIMMs).
Notes:
1. The system board contains four DIMM connectors and supports two-way
memory interleaving.
2. The DIMM options available for your server are 128 MB, 256 MB, 512 MB, 1
GB, and 2 GB. Your server supports a minimum of 256 MB and a maximum of 8
GB of system memory.
3. The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. The BIOS will display the total amount of installed memory and the
amount of configured memory.
4. Your server comes with two 256 MB or 512 MB DIMMs (for a total of 512 MB or
1024 MB) installed in the DIMM 3 and DIMM 4 memory connectors. When you
install additional DIMMs, be sure to install them as a pair in DIMM connectors 1
and 2.
5. DIMMs must be installed in matched pairs. The first pair of DIMMs you install in
DIMM 3 and DIMM 4 memory connectors must be the same size, speed, type,
and technology. You can mix compatible DIMMs from various manufacturers. If
you install a second pair of DIMMs in DIMM 1 and DIMM 2 memory connectors,
they do not have to be the same size, speed, type, and technology as the
DIMMs you installed in DIMM 3 and DIMM 4 memory connectors. However, the
size, speed, type, and technology of the DIMMs you install in DIMM 1 and
DIMM 2 memory connectors must match each other.
6. Install only 133 MHz (memory bus), 2.5 V, 184-pin, double-data-rate (DDR),
PC2100, registered synchronous dynamic random-access memory (SDRAM)
with error correcting code (ECC) DIMMs. These DIMMs must be compatible
with the latest PC2100 SDRAM Registered DIMM specification. For a list of
supported options for your server, go to http://www.ibm.com/us/compat/ on the
World Wide Web.
7. Your server supports Chipkill
MB or larger. Using any 128 MB DIMMs or DIMMs that are not type x4 on your
server disables Chipkill memory.
™
memory if the DIMMs are all type x4 and are 256
Complete the following steps to install a DIMM:
1. Review the safety information beginning on page vii, “Installation guidelines” on
page 9, and “Handling static-sensitive devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (see “Removing and installing the support bracket”
on page 13).
4. Locate the DIMM connectors on the system board. Determine the connectors
into which you will install the DIMMs. Install the DIMMs in the order shown in
the following table.
Table 3. DIMM installation sequence
Installation order DIMM connectors Diagnostic reference
First DIMM 3 and DIMM 4 Bank 2
Second DIMM 1 and DIMM 2 Bank 1
28 IBM xSeries 225 Type 8647: Installation Guide
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5. Open the retaining clips and, if necessary, remove any existing DIMM.
6. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the server. Then remove the new DIMM from the package.
7. Gently open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
8. Insert the DIMM into the connector. Firmly press the DIMM straight down into
the connector by applying pressure on both ends of the DIMM simultaneously.
The retaining clips snap into the locked position when the DIMM is firmly seated
in the connector. If there is a gap between the DIMM and the retaining clips, the
DIMM has not been correctly installed. Open the retaining clips, remove the
DIMM, and then reinsert it.
DIMM 1
DIMM 2
DIMM 3
DIMM 4
9. If you have other options to install or remove, do so now; otherwise, replace the
support bracket (see “Removing and installing the support bracket” on page 13)
and go to “Completing the installation” on page 34.
Chapter 2. Installing options 29
Page 52
Installing an additional microprocessor
Your server comes with one microprocessor installed on the system board. Your
server supports up to two microprocessors. With two microprocessors, your server
can operate as a symmetric multiprocessing (SMP) server. With SMP, certain
operating systems and application programs can distribute the processing load
among the microprocessors.
Before you begin:
v Thoroughly review the documentation that comes with the microprocessor to
determine the required BIOS update. The latest level of BIOS code for your
server is available from the World Wide Web. See the User’s Guide on the IBM
xSeries Documentation CD for the World Wide Web addresses.
v (Optional) Obtain an SMP-capable operating system. For a list of supported
operating systems and other options, go to http://www.ibm.com/pc/us/compat/ on
the World Wide Web.
Attention: To ensure proper server operation when you install an additional
microprocessor, use microprocessors that have the same cache size and type, and
the same clock speed. Microprocessor internal and external clock frequencies must
be identical. You can use the Configuration/Setup Utility program in your server to
determine the specific type of microprocessor on your system board.
Important: A microprocessor must always be installed in socket CPU1 of the
system board.
Notes:
1. To order additional microprocessor options, contact your IBM marketing
representative or authorized reseller.
2. Terminator cards are not required for empty microprocessor sockets. However,
for airflow, an empty microprocessor socket must contain a microprocessor
baffle.
3. The microprocessor speeds are automatically set for this server; therefore, you
do not need to set any microprocessor frequency-selection jumpers or switches.
4. If you need to replace a microprocessor, call for service.
5. For additional illustrations of the system-board components, see “System-board
option connectors” on page 7.
Some operating systems need to be configured to support an additional
microprocessor. See the Option Installation Guide on the IBM xSeries
Documentation CD for instructions.
30 IBM xSeries 225 Type 8647: Installation Guide
Page 53
The following illustration shows how to install an additional microprocessor.
Microprocessor
baffle
Microprocessor 2
Heatsink 2
Captive screws
Microprocessor
release lever
DIMMs
Complete the following steps to install an additional microprocessor:
1. Review the “Installation guidelines” on page 9 and “Handling static-sensitive
devices” on page 10.
2. Remove the side cover (see “Removing the side cover” on page 11).
3. Remove the support bracket (“Removing and installing the support bracket” on
page 13).
4. Remove the adapter airflow guide:
a. Rotate the front and rear adapter-retention brackets to the open (unlocked)
position.
b. Slide the adapter airflow guide out of the guides on the air baffle and front
adapter-support bracket; then, remove it from the chassis.
5. Remove the air baffle by unhooking it from its retaining tabs and lifting it off the
chassis.
6. Locate the second microprocessor socket (connector CPU2) on the system
board.
7. Remove the microprocessor baffle from the second microprocessor socket.
8. If the second microprocessor socket is covered with protective film, peel and
remove the film.
9. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the server; then, remove the
microprocessor from the package.
Chapter 2. Installing options 31
Page 54
Attention:
1) Do not use excessive force when pressing the microprocessor into the
socket.
2) Make sure that the microprocessor is oriented and aligned correctly
with pin number 1 in the socket before you try to close the
microprocessor-release lever. The following illustration shows the
alignment marks for both microprocessors and sockets.
Alignment marks
Microprocessor 2
Alignment marks
Microprocessor
socket 2
Microprocessor 1
Microprocessor
socket 1
b. Pull out and lift up on the microprocessor-release lever to unlock the
microprocessor socket.
c. Center the microprocessor over the microprocessor socket. Align the
triangle on the corner of the microprocessor with the triangle on the corner
of the socket and carefully press the microprocessor into the socket.
d. Carefully close the microprocessor-release lever to secure the
microprocessor in the socket.
Attention: Do not set the heat sink down after you remove the plastic cover
and do not touch the thermal grease on the bottom of the heat sink. Touching
the thermal grease will contaminate it. If the thermal grease on the
microprocessor or heat sink becomes contaminated, contact your service
technician.
10. Install the heat sink on the microprocessor.
a. Remove the plastic cover from the bottom of the heat sink.
b. Align and place the heat sink on top of the microprocessor, grease side
down, in the retention bracket. Press firmly on the heat sink.
Attention: Alternate the tightening of the two captive screws to prevent
damage to the microprocessor. Ensure that the screws are completely
tightened (until they stop); otherwise, damage to the microprocessor will
occur.
c. Secure the heat sink to the microprocessor by tightening the captive
screws. Alternate between the two captive screws in the heat sink while
tightening them.
11. Install the air baffle.
32 IBM xSeries 225 Type 8647: Installation Guide
Thermal grease
Heat sink
Page 55
12. Install the adapter airflow guide:
a. Rotate the front and rear adapter-retention brackets to the open (unlocked)
position.
b. Slide the adapter airflow guide into the guides on the air baffle and front
adapter-support bracket; then, push it into place, using care to not damage
any cables.
c. Rotate the front and rear adapter-retention brackets to the closed (locked)
position.
13. If you have other options to install or remove, do so now; otherwise, replace
the support bracket and go to “Completing the installation” on page 34.
Installing a security rope clip
To help prevent theft, you can add a security rope clip and cable to your server.
Complete the following steps to install a rope clip:
1. Remove the side cover (see “Removing the side cover” on page 11).
2. Use a screwdriver to remove the two metal knockouts.
3. Insert the rope clip through the rear panel; then, attach and tighten the nuts.
4. Thread a cable through the rope clip and around an object that is not part of or
permanently secured to the building structure or foundation, and from which the
cable cannot be removed. Fasten the cable ends together with a lock. After you
add the security cable, be certain it does not interfere with other cables
connected to the server.
Rope clip
Chapter 2. Installing options 33
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5. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation”.
Completing the installation
To complete your installation, you must reinstall the bezel, reinstall the side cover,
connect all the cables and, for certain options, run the Configuration/Setup Utility
program. Follow the instructions in this section.
Replacing the bezel
The following illustration shows how to install the bezel on the server.
Complete the following steps to replace the bezel:
1. Insert the two tabs on the bottom of the bezel into the matching holes on the
server chassis.
2. Push the top of the bezel toward the server until the two tabs at the top of the
bezel snap into place.
3. For hot-swap hard disk drive models, make sure the side cover is unlocked;
then, insert the hot-swap lock bar into the slots on the bezel and rotate it to the
locked position. The hot-swap lock bar locks when you lock the side cover key
lock.
34 IBM xSeries 225 Type 8647: Installation Guide
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Replacing the side cover
If you removed the support bracket or bezel, reinstall it before you replace the side
cover. See “Removing and installing the support bracket” on page 13 and
“Replacing the bezel” on page 34.
Note: The rear adapter retaining bracket rests against the server side cover. You
might find it easier to lay the server on its side to replace the side cover.
Complete the following steps to replace the side cover:
1. Before installing the cover, check that all cables, adapters, and other
components are installed and seated correctly and that you have not left loose
tools or parts inside the server.
2. Place the bottom lip of the side cover over the bottom edge of the server
chassis.
3. Rotate the side cover to a vertical position, inserting the tabs at the top of the
side cover into the matching slots in the server chassis.
4. Slide the side cover forward until it locks in place. Press down on the
cover-release-latch button as you close the cover-release latch to lock the side
cover.
Cover-release
latch
Key lock
5. For hot-swap hard disk drive models, open the server door and hold the
hot-swap lock bar in the closed position, lock the side cover key lock, and close
the server door.
6. If your server has stabilizing feet that rotate, make sure that the four stabilizing
feet are rotated outward so that they properly support the server. Rotate each
foot outward 90 degrees (see “Moving the stabilizing feet” on page 10).
Chapter 2. Installing options 35
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Cabling the server
If your server cables and connector panel have color-coded connections, match the
color of the cable end with the color of the connector. For example, match a blue
cable end with a blue panel connector, a red cable end with a red connector, and
so on.
Attention: To prevent damage to equipment, connect the power cords last.
The following illustration shows the input/output (I/O) connectors on the rear of the
server.
Power cord
connector
Mouse
Keyboard
USB 2
USB 1
Serial 1
Parallel
Serial 2
Ethernet
Line out (green)
Line in (blue)
Mic (pink)
2
1
1
2
Video
SCSI knockout
Updating your server configuration
When you start your server for the first time after you add or remove an internal
option or an external SCSI device, you might see a message telling you that the
configuration has changed. The Configuration/Setup Utility program automatically
starts so that you can save the new configuration information. See Chapter 4,
“Configuring your server” on page 41 for additional information.
Some options have device drivers that you need to install. See the documentation
that comes with your option for information about installing any required device
drivers.
Your server comes with one microprocessor installed on the system board. If you
have installed an additional microprocessor, your server can now operate as an
SMP server. Therefore, you might need to upgrade your operating system to
support SMP. See the User’s Guide on the IBM xSeries Documentation CD and
your operating-system documentation for additional information.
If your server has a RAID configuration using the integrated SCSI controller with
RAID capabilities or has a ServeRAID controller installed and you have installed or
removed a hard disk drive, see the ServeRAID documentation that comes with your
server for information about reconfiguring your disk arrays.
36 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 3. Server controls, indicators, and power
This section identifies the controls and indicators on the front and rear of your
server. It also describes the power features of your server.
Controls and indicators
The following illustration shows the controls and LEDs on the server.
Ethernet link
status LED
Ethernet
transmit/receive
activity LED
CD-eject
button
CD-ROM drive
activity LED
Diskette-eject
button
Diskette drive
activity LED
Hard disk drive
activity LED
Power-on
LED
Power-control
button
System error
LED
AC power LED
This LED is on each hot-swap power supply on the back of some server
models. During typical operation, both the ac and dc power LEDs are on.
For any other combination of LEDs, see the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM xSeries Documentation CD.
CD-eject button
Press this button to release a CD from the CD-ROM drive.
CD-ROM drive activity LED
When this LED is lit, it indicates that the CD-ROM drive is in use.
DC power LED
This LED is on each hot-swap power supply on the back of some server
models. During typical operation, both the ac and dc power LEDs are on.
For any other combination of LEDs, see the Hardware Maintenance Manual
and Troubleshooting Guide on the IBM xSeries Documentation CD.
Diskette-eject button
Press this button to release a diskette from the diskette drive.
Diskette drive activity LED
When this LED is lit, it indicates that the diskette drive is in use.
Ethernet link status LED
This LED is on the Ethernet connector on the back of the server. When this
LED is lit, it indicates that there is an active connection on the Ethernet
port.
© Copyright IBM Corp. 2002 37
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Ethernet transmit/receive activity LED
This LED is on the Ethernet connector on the back of the server. When this
LED is lit, it indicates that there is activity between the server and the
network.
Hard disk drive activity LED
When this LED is flashing, it indicates that a hard disk drive is in use.
Hot-swap hard disk drive activity LED
On some server models, each hot-swap drive has a hard disk drive activity
LED. When this green LED is flashing, it indicates that the drive is in use.
Hot-swap hard disk drive status LED
On some server models, each hot-swap drive has a hard disk drive status
LED. When this amber LED is lit, it indicates that the drive has failed. If an
optional IBM ServeRAID controller is installed in the server, when the LED
flashes slowly (one flash per second), the drive is being rebuilt. When the
LED flashes rapidly (three flashes per second), the controller is identifying
the drive.
Power-control button
Press this button to turn the server on and off manually. A
power-control-button shield comes with your server. You can install this
disk-shaped shield to prevent the server from being turned off accidentally.
Power-on LED
When this LED is lit and not flashing, it indicates that the server is turned
on. When this LED is flashing, it indicates that the server is off and still
connected to an ac power source (standby mode).
System-error LED
When this LED is lit, it indicates that a system error has occurred. An LED
on the system board might also be lit to help isolate the error. See
Chapter 6, “Solving problems” on page 53 for additional information.
Detailed troubleshooting information is in the Hardware Maintenance
Manual and Troubleshooting Guide on the IBM xSeries Documentation CD.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic is shut down; however, the server
can respond to remote requests to turn on the server. The power-on LED flashes to
indicate that the server is connected to an ac power source but is not turned on
(standby mode).
Turning on the server
Notes:
1. Turn on all external devices, such as the monitor, before turning on the server.
2. The power-on LED on the front of the server is lit when the server is on and
while it is powering-up.
3. You can install a circular disk over the power-control button to prevent
accidental manual power-off. This disk, known as the power-control button
shield, comes with your server.
38 IBM xSeries 225 Type 8647: Installation Guide
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Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button. The server can also be
turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If the server is connected to an ASM interconnect network that contains at least
one server with an optional Remote Supervisor Adapter installed, the server can
be turned on from the Remote Supervisor Adapter user interface.
v If an optional Remote Supervisor Adapter is installed in the server, the server can
be turned on from the Remote Supervisor Adapter user interface.
®
v When you plug in your server for the first time, the Wake on LAN
feature can
turn on the server. If your server was previously turned on, it must be properly
turned off for the Wake on LAN feature to turn on the server.
Note: When 4 GB or more of memory (physical or logical) is installed, some
memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system
resources depends on the operating system, the configuration of the server,
and the configured PCI options.
Chapter 3. Server controls, indicators, and power 39
Page 62
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to remote requests to turn on the server. To remove all power from the
server, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5
CAUTION:
The power-control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Note: After turning off the server, wait at least 5 seconds before you press the
power-control button to turn on the server again.
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v If the server is connected to an ASM interconnect network that contains at least
one system with an optional Remote Supervisor Adapter installed, the server can
be turned off from the Remote Supervisor Adapter user interface.
v If an optional Remote Supervisor Adapter is installed in the server, the server can
be turned off from the Remote Supervisor Adapter user interface.
v The server can turn itself off as an automatic response to a critical system
failure.
40 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 4. Configuring your server
The ServerGuide Setup and Installation CD provides software setup tools and
installation tools that are specifically designed for your IBM server. Use this CD
during the initial installation of your server to configure basic hardware features and
to simplify your operating system installation. (See “Using the ServerGuide Setup
and Installation CD” for more information.)
In addition to the ServerGuide Setup and Installation CD, you can use the following
configuration programs to customize your server hardware:
v Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes
with your server. You can use this program to configure serial- and
parallel-connector assignments, change the drive startup sequence, set the date
and time, and set passwords. For more information about how to start this utility,
see “Using the Configuration/Setup Utility program” on page 42.
v ServeRAID Manager
The ServeRAID programs come with your server. If your server has a ServeRAID
controller installed, you must use the ServeRAID Configuration program to define
and configure your disk-array subsystem before you install your operating
system. See “Using ServeRAID Manager” on page 42 for more information.
v LSI Logic Configuration Utility
With the built-in LSI Logic Configuration Utility program, you can configure the
integrated SCSI controller and the devices that are attached to it. For information
about how to start this utility, see “Using the LSI Logic Configuration Utility
program” on page 49.
This section provides the instructions for starting the utility programs. See the
User’s Guide on the IBM xSeries Documentation CD for detailed instructions for
using the configuration programs and ServerGuide Setup and Installation CD.
Using the ServerGuide Setup and Installation CD
The ServerGuide Setup and Installation CD provides state-of-the-art programs to
detect the server model and hardware options that are installed, configures the
server hardware, provides device drivers, and helps you install your operating
system. For information about the supported operating-system versions, see the
label on the CD.
1. Insert the ServerGuide Setup and Installation CD, and restart the server. If the
CD does not start, see “ServerGuide problems” on page 55.
2. Follow the instructions that appear on the screen to:
a. Select your language.
b. Select your keyboard layout and country.
c. View the overview to learn about ServerGuide features.
d. View the readme file to review installation tips about your operating system
and adapter.
e. Start the setup and hardware configuration programs.
f. Start the operating system installation. You will need your copy of the
operating-system CD.
© Copyright IBM Corp. 2002 41
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Using the Configuration/Setup Utility program
The Configuration/Setup Utility program is part of the BIOS code. You can use it to:
v Change interrupt request (IRQ) settings
v Change the startup drive sequence
v Configure serial port assignments
v Enable USB keyboard and mouse support
v Resolve configuration conflicts
v Set the date and time
v Set passwords
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1. If
an administrator password has been set, you must type the administrator
password to access the full Configuration/Setup Utility menu.
3. Follow the instructions on the screen.
See the User’s Guide on the IBM xSeries Documentation CD for more detailed
information about the Configuration/Setup Utility.
Using ServeRAID Manager
You can use the ServeRAID Manager program, provided on the IBM ServeRAID
Support CD, to:
v Configure a redundant array of independent disks (RAID)
v Restore a SCSI hard disk to factory-default settings, erasing all data
v View your RAID configuration and associated devices
v Monitor operation of your RAID controllers
You can run ServeRAID Manager in startable-CD mode from the IBM ServeRAID
Support CD or as an installed program. For information about installing ServeRAID
Manager, see the documentation on the CD.
The following sections provide instructions for running ServeRAID Manager in
startable-CD mode to configure your integrated SCSI controller with RAID
capabilities and perform an initial RAID configuration on your server. See the
ServeRAID documentation on the IBM ServeRAID Support CD for additional
information about RAID technology and instructions for using ServeRAID Manager
to configure your integrated SCSI controller with RAID capabilities.
Notes:
1. The integrated SCSI controller with RAID capabilities in your server supports
only RAID level 1. Installing an optional ServeRAID-5i controller provides
additional RAID levels.
2. If you install a different type of RAID adapter in your server, use the
configuration method supplied with the RAID adapter to view or change SCSI
settings for attached devices.
Before you install your operating system, you must configure the controller that is
attached to the hard disk drives. You must use the configuration program on the
42 IBM xSeries 225 Type 8647: Installation Guide
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IBM ServeRAID Support CD to configure the integrated SCSI controller with RAID
capabilities or to configure an optional IBM ServeRAID controller.
Notes:
1. You cannot use the ServerGuide Setup and Installation CD to configure the
optional controllers.
2. To update the firmware and BIOS for an optional ServeRAID controller, you
must use the IBM ServeRAID Support CD that comes with the ServeRAID
option.
Using ServeRAID Manager in startable-CD mode
The information in this section focuses on using the ServeRAID Manager program
in startable-CD mode to configure your controller. For information about installing
ServeRAID Manager, see the documentation on the IBM ServeRAID Support CD.
When you run the ServeRAID Manager program from the startable IBM ServeRAID
Support CD, you are using startable-CD mode, in which you can configure your
controller before you install your operating system.
To run the ServeRAID Manager program in startable-CD mode, turn on the server;
then, insert the IBM ServeRAID Support CD into the CD-ROM drive. If the
ServeRAID Manager program detects an unconfigured controller and ready drives,
the program automatically starts the Configuration wizard, and a window similar to
that shown in Figure 1 opens.
Figure 1. “Configuration wizard” window
Configuring the controller
You can use the Configuration wizard to configure your controller. The Configuration
wizard provides two configuration options: Express and Custom. Express
Chapter 4. Configuring your server 43
Page 66
configuration automatically configures your controller, and you can use Custom
configuration to configure your controller manually.
Note: If the integrated RAID controller has two channels, it will appear in the
ServeRAID Manager tree as two controller objects. However, you can
configure only one array and one RAID level-1 logical drive.
Using Express configuration: Express configuration automatically configures
your controller. It creates an array by grouping together the first two physical drives
that appear in the ServeRAID Manager tree, and it creates a RAID level-1 logical
drive.
Complete the following steps to use Express configuration:
1. In the ServeRAID Manager tree, click the controller.
2. Click Express configuration.
3. Click Next. The “Configuration summary” window opens.
4. Review the information that is displayed in the “Configuration summary” window.
To change the configuration, click Modify arrays.
Figure 2. “Configuration summary” window
5. Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
6. Exit from the ServeRAID Manager program and remove the CD from the
CD-ROM drive.
7. Restart the server.
44 IBM xSeries 225 Type 8647: Installation Guide
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Using Custom configuration: To configure your controller manually, select
Custom configuration. Using Custom configuration, you can select which two
physical drives you want to configure and create a hot-spare drive.
Complete the following steps to use Custom configuration:
1. In the ServeRAID Manager tree, click the controller.
2. Click Custom configuration.
3. Click Next. The “Create arrays” window opens.
Figure 3. “Create arrays” window
4. From the list of ready drives, select the two drives you want to move to the
array.
5. Click
(Add selected drives) to add the drives to the array.
6. Complete the following steps if you want to configure a hot-spare drive:
a. Click the Spares tab.
b. Select the physical drive you want to designate as the hot-spare drive;
then, click
(Add selected drives).
Chapter 4. Configuring your server 45
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7. Click Next. The “Configuration summary” window opens.
Figure 4. “Configuration summary” window
8. Review the information that is displayed in the “Configuration summary”
window. To change the configuration, click Back.
9. Click Apply; then, click Yes when asked if you want to apply the new
configuration. The configuration is saved in the controller and in the physical
drives.
10. Exit from the ServeRAID Manager program, and remove the CD from the
CD-ROM drive.
11. Restart the server.
46 IBM xSeries 225 Type 8647: Installation Guide
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Viewing your configuration
You can use ServeRAID Manager to view information about RAID controllers and
the RAID subsystem (such as arrays, logical drives, hot-spare drives, and physical
drives).
To view information, expand the ServeRAID Manager tree; then, click the relevant
tree object. Detailed information about the selected device appears in the right
pane.
Figure 5. ServeRAID Manager window
To display available actions for an item, click the item in the ServeRAID Manager
tree and click Actions.
Chapter 4. Configuring your server 47
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Getting assistance
For more information about ServeRAID Manager, see the online help system. To
start the help system, either click
toolbar or select an item from the Help menu.
(Information about this window) on the
Figure 6. ServeRAID Manager help menu
The help system (ServeRAID Assist) will open within the ServeRAID Manager
interface.
To learn more about the ServeRAID Manager tree objects and the actions that
apply to them, select a tree object and click Actions → Hints and tips. ServeRAID
Assist will start, and information about the tree object will appear in the right pane
of ServeRAID Manager.
48 IBM xSeries 225 Type 8647: Installation Guide
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Figure 7. Hints and tips feature
Using the LSI Logic Configuration Utility program
Use the LSI Logic Configuration Utility to:
v Perform a low-level format on a SCSI hard disk drive
v View or change SCSI IDs for attached devices
v Set SCSI protocol parameters on SCSI hard disk drives
Notes:
1. The integrated SCSI controller with RAID capabilities in your server supports
redundant array of independent disks (RAID). You can use the LSI Logic
Configuration Utility program to configure RAID level 1 for a single pair of
attached devices.
2. If your server has a RAID adapter installed, use the configuration method
supplied with the RAID adapter to view or change SCSI settings for attached
devices.
Complete the following steps to start the LSI Logic Configuration Utility program:
1. Turn on the server.
2. When the prompt <<< Press <CTRL><C> to start LSI Logic Configuration
Utility >>> appears, press Ctrl+C. If you have set an administrator password
you are prompted to type the password.
3. Use the arrow keys to select a controller (channel) from the list of adapters;
then, press Enter.
Chapter 4. Configuring your server 49
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4. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter. The Device Properties and Mirroring Properties
choices produce additional screens of parameters to review or change.
See the User’s Guide on the IBM xSeries Documentation CD for more detailed
information about the LSI Logic Configuration Utility.
50 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 5. Installing IBM Director updates
If you plan to use IBM Director to manage your server, you must install the
applicable IBM Director updates, which could include a Service Pack for your
release of IBM Director, individual emergency fixes (eFixes), and a Director System
Support Package (DSSP) for this server.
Note: For Automatic Server Restart (ASR) support and environmental-sensor
support, you must install version 4.1 of IBM Director.
To install the IBM Director updates, complete the following steps, in order:
1. If you plan to enable the Automatic Server Restart (ASR) feature, install the
ASR device driver, which is available from the IBM Web site:
a. Go to the IBM Web site at http://www.ibm.com.
b. Click Support & downloads.
c. In the Technical support keyword search field, type Advanced System
Management 8647 and click Go.
d. From the next page, click IBM Advanced System Management Device
Driver Diskette for Microsoft Windows 2000 and Windows NT 4.0
Version 2.07 (or a later version, if it is available).
e. From the next page, download the executable file and follow the instructions
in the readme file to install the device driver.
2. Install the IBM Director application.
3. If the IBM Director CD that comes with your server includes the IBM Director
Service Pack, install the Service Pack. If the CD does not contain the Service
Pack, check the IBM Web site to see if a Service Pack is available. If it is,
download and install the Service Pack according to the instructions in its
readme file.
4. Install any applicable eFixes, DSSPs, and additional updates for your server
from the IBM Web site.
Complete the following steps to obtain and install eFixes, DSSPs, or other updates:
1. Go to the IBM Web site at http://www.ibm.com.
2. Click Support & downloads.
3. In the Technical support keyword search field, type Director 8647 and click
Go.
4. From the next page, click the eFix, DSSP, or update that you want to download.
5. From the next page, download the executable file and follow the instructions in
the readme file to install the update.
© Copyright IBM Corp. 2002 51
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52 IBM xSeries 225 Type 8647: Installation Guide
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Chapter 6. Solving problems
This section provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up your server.
If you cannot locate and correct the problem using the information in this section,
see Appendix A, “Getting help and technical assistance” on page 61, the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation
CD, and the “Server Support” flowchart in the front of this book.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
v POST beep codes and error messages
The power-on self-test (POST) indicates the detection of a problem. See
“Power-on self-test (POST)” on page 54.
v Diagnostic programs and error messages
The diagnostic programs are provided on the IBM Enhanced Diagnostics CD.
These programs test the major components of your server.
Note: See “Solving problems” in the Hardware Maintenance Manual and
Troubleshooting Guide on the IBM xSeries
information about the diagnostic programs.
v ServerGuide problems
This chart lists problem symptoms and steps to correct problems when using the
ServerGuide Setup and Installation CD. See the “ServerGuide problems” on
page 55 for information.
v Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 56 for information.
v System-board error LEDs
An LED on the system board might also be lit to help isolate an error indicated
by the system error LED on the front of the server. See the “System-board error
LEDs” on page 59 for more information.
®
Documentation CD for
© Copyright IBM Corp. 2002 53
Page 76
Power-on self-test (POST)
When you turn on the server, the power-on self-test (POST) performs a series of
tests to check the operation of system components and some of the installed
options.
If POST finishes without detecting any problems, the first window of your operating
system or application program appears.
If POST detects a problem, more than one beep might sound, an error message
might appear on your screen, or both.
Notes:
1. If you have a user password set, you must type the password and press Enter,
when prompted, before the operating system will load.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of
the first error message, the other error messages typically will resolve the next
time you run the test.
POST beep codes
The possible types of beep codes are:
No beeps
No beep codes indicates that your server successfully completed POST
without finding any errors.
Continuous beep
Your startup (boot) microprocessor has failed, or your system board or
speaker subsystem might contain a failing component. If the system
continues through POST with no errors, call for service. If no video appears,
the startup processor has failed.
Beep codes for specific failures
Beep codes indicating specific system problems are listed in the Hardware
Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD.
POST error messages
The following table provides an abbreviated list of the error messages that might
appear during POST.
Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the
IBM xSeries Documentation CD for more information about the POST error
messages.
POST
message
162 Change in device
163 Time of day has not
164 Change in memory
Failing device or
problem found
configuration
been set
configuration
Suggested action
Verify that your optional devices are turned on and
installed correctly.
Set the correct date and time.
Verify that your memory is installed properly; then,
restart the server and run the Configuration/Setup
Utility program.
54 IBM xSeries 225 Type 8647: Installation Guide
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POST
message
201 Memory error Verify that your memory is fully seated and installed
289 Failing DIMM was
301 and
303
11xx Serial port error Verify that the serial cable is connected correctly.
1162 Serial port configuration
1601 BIOS code update
1800 PCI adapter hardware
2400 and
2462
00180xxx A PCI adapter requested
012980xx
and
012981xx
I9990305 POST could not find an
Failing device or
problem found
disabled
Keyboard and keyboard
controller
error
needed
interrupt
Video adapter and
memory
a resource that is not
available
Data for microprocessor Download and install the latest level of system BIOS
operating system
Suggested action
properly.
Verify that your memory is correct for your server
and that it is installed properly.
Ensure that the keyboard cable is connected and
nothing is resting on the keyboard keys.
Start the Configuration/Setup Utility program and
ensure that the IRQ and I/O port assignments
needed by the serial port are available.
Download and install the latest level of system BIOS
code.
Start the Configuration/Setup Utility program and
verify that the interrupt resource settings are correct.
Call for service.
Start the Configuration/Setup Utility program and
ensure that the resources needed by the PCI
adapter are available.
code.
Install your operating system.
ServerGuide problems
The following table lists problem symptoms and suggested solutions.
Table 4. ServerGuide Setup and Installation CD
Symptom Suggested action
ServerGuide Setup and
Installation CD will not
start.
ServeRAID program
cannot view all installed
drives - or - cannot install
NOS.
The Operating System
Installation program
continuously loops.
ServerGuide will not start
your NOS CD.
Cannot install NOS option is unavailable.
v Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.
v If the startup (boot) sequence settings have been altered, ensure that the CD-ROM
drive is first in the startup sequence.
v If more than one CD-ROM drive is installed, ensure that only one drive is set as the
primary drive. Start the CD from the primary drive.
v Ensure that there are no duplicate SCSI IDs or IRQ assignments.
v Ensure that the hard disk drive is connected properly.
Make more space available on the hard disk.
Ensure that the NOS CD you have is supported by the ServerGuide program. See the
ServerGuide Setup and Installation CD label for a list of supported NOS versions.
Ensure that the NOS is supported on your server. If the NOS is supported, either there is
no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not
present. Run the ServerGuide setup and configuration program, and ensure that setup is
complete.
Chapter 6. Solving problems 55
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Troubleshooting charts
The following table lists problem symptoms and suggested solutions. See the
Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries
Documentation CD for more detailed troubleshooting charts. If you cannot find the
problem in the troubleshooting charts, run the diagnostic programs. If you have run
the diagnostic test programs, or if running the tests does not reveal the problem,
call for service.
CD-ROM drive problems
CD-ROM Drive symptom Suggested action
CD-ROM drive is not
recognized.
CD is not working properly. Clean the CD.
CD-ROM drive tray is not
working. (The server must be
turned on.)
Verify that:
v The IDE channel to which the CD-ROM drive is attached (primary or secondary)
is enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
If the problem remains, call for service.
Insert the end of a straightened paper clip into the manual tray-release opening.
If the problem remains, call for service.
Diskette drive problems
Diskette drive symptom Suggested action
Diskette drive activity LED stays
on, or the system bypasses the
diskette drive.
1. If there is a diskette in the drive, verify that:
v The diskette drive is enabled in the Configuration/Setup utility program.
v The diskette is good and not damaged. (Try another diskette if you have
one.)
v The diskette is inserted correctly in the drive.
v The diskette contains the necessary files to start the server.
v The software program is working properly.
v The cable is installed correctly (in the proper orientation).
2. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
If the problem remains, call for service.
Hark disk drive problems
Hark disk drive symptom Suggested action
Not all drives are recognized by
the hard disk drive diagnostic
test (Fixed Disk test).
1. Remove the first drive not recognized and try the hard disk drive diagnostic test
again.
2. If the remaining drives are recognized, replace the drive you removed with a
new one.
If the problem remains, call for service.
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Keyboard, mouse, or pointing-device problems
Keyboard, mouse, or
pointing-device symptom
All or some keys on the
keyboard do not work.
The mouse or pointing device
does not work.
Suggested action
Verify that:
v The keyboard cable is securely connected to the system, and the keyboard and
mouse cables are not reversed.
v Both the server and the monitor are turned on.
v Try using another keyboard.
If the problem remains, call for service.
Verify that:
v The mouse or pointing-device cable is securely connected, and that the
keyboard and mouse cables are not reversed.
v The mouse device drivers are installed correctly.
v Both the server and the monitor are turned on.
v Try using another mouse or pointing device.
If the problem remains, call for service.
Memory problems
Memory symptom Suggested action
The amount of system memory
displayed is less than the
amount of physical memory
installed.
1. Verify that:
v The memory modules are seated properly.
v You have installed the correct type of memory.
v If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
v All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem or a DIMM
bank could have been manually disabled.
2. Check POST error log for error message 289:
v If the DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
v If the DIMM was disabled by the user or by POST:
a. Start the Configuration/Setup Utility program.
b. Enable the DIMM.
c. Save the configuration and restart the server.
If the problem remains, call for service.
Microprocessor problems
Microprocessor symptom Suggested action
The server emits a continuous
tone during POST. (The startup
(boot) microprocessor is not
working properly.)
Call for service.
Chapter 6. Solving problems 57
Page 80
Monitor problems
Monitor symptom Suggested action
The screen is blank. Verify that:
v The server power cord is plugged into the server and a working electrical outlet.
v The monitor cables are connected properly.
v The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
v If the servers are C2T chained together, verify that:
– The C2T chain cables are securely connected to the servers.
– The C2T breakout cable is connected properly.
– A server that is turned on is selected.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST followed by a blank display screen. If this occurs and the Boot Fail
Count feature in the Start Options of the Configuration/Setup Utility program is set
to Enabled (its default setting), you must restart the server three times to force the
system BIOS code to reset the CMOS values to the default configuration (memory
connector or bank of connectors enabled).
If the problem remains, call for service.
Only the cursor appears. Call for service.
The screen is wavy, unreadable,
rolling, distorted, or has screen
jitter.
If the monitor self-tests show the monitor is working properly, consider the location
of the monitor. Magnetic fields around other devices (such as transformers,
appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy,
unreadable, rolling, or distorted screen images. If this happens, turn off the monitor.
(Moving a color monitor while it is turned on might cause screen discoloration.)
Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the
monitor.
Notes:
1. To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2. Non-IBM monitor cables might cause unpredictable problems.
3. An enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, contact
your IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on the
screen.
No video.
If the wrong language is displayed, update the BIOS code with the correct
language.
If the problem remains, call for service.
1. Make sure the correct machine is selected, if applicable.
2. Make sure all cables are locked down.
If the problem remains, call for service.
58 IBM xSeries 225 Type 8647: Installation Guide
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Power problems
Power symptom Suggested action
The server does not turn on. Verify that:
v The power cords are properly connected to the server.
v The electrical outlet functions properly.
v The type of memory installed is correct.
v If you just installed an option, remove it, and restart the server. If the server now
turns on, you might have installed more options than the power supply supports.
If the problem remains, call for service.
System-board error LEDs
The following illustration shows the LEDs on the system board. You might need to
refer to this illustration when solving problems with the server.
Fan 1
error LED
(D2)
Fan 2
error LED
(D19)
Microprocessor 2
error LED
(D32)
PCI fan error LED
(D55)
DIMM 1 error LED
(D27)
DIMM 2 error LED
(D26)
DIMM 3 error LED
(D29)
DIMM 4 error LED
(D28)
SCSI controller
status LED
(D45)
Table 5. Error LEDs
Error LED Without optional Remote
Supervisor Adapter
DIMM error (D26, D27, D28,
D29)
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 error (D32) Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
With optional Remote
Supervisor Adapter
Memory problem (also turns
on system error LED on the
front bezel)
Microprocessor 2 problem
(also turns on system error
LED on the front bezel)
Fan error (D2, D19, D55) No function Fan failure
Hard disk error (LEDs on
hot-swap hard disk drives)
Hot-swap hard disk drive
failure
Hot-swap hard disk drive
failure
Each error LED is lit to indicate a problem with a specific component. After a
problem is corrected, its LED will not be lit the next time the server is restarted; if
the problem remains, the LED will be lit again. See the User’s Guide on the IBM
xSeries Documentation CD for additional information.
Chapter 6. Solving problems 59
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60 IBM xSeries 225 Type 8647: Installation Guide
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Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This appendix contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your xSeries or IntelliStation system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system.
v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for
technical information, hints, tips, and new device drivers.
v Use an IBM discussion forum on the IBM Web site to ask questions.
You can solve many problems without outside assistance by following the
troubleshooting procedures that IBM provides in the online help or in the
publications that are provided with your system and software. The information that
comes with your system also describes the diagnostic tests that you can perform.
Most xSeries and IntelliStation systems, operating systems, and programs come
with information that contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the information
for the operating system or program.
Using the documentation
Information about your IBM xSeries or IntelliStation system and preinstalled
software, if any, is available in the documentation that comes with your system.
That documentation includes printed books, online books, README files, and help
files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/pc/support/ and follow the
instructions. Also, you can order publications through the IBM Publications Ordering
System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting help and information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
xSeries and IntelliStation products, services, and support. The address for IBM
xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM
IntelliStation information is http://www.ibm.com/pc/intellistation/.
© Copyright IBM Corp. 2002 61
Page 84
You can find service information for your IBM products, including supported options,
at http://www.ibm.com/pc/support/. If you click Profile from the support page, you
can create a customized support page. The support page has many sources of
information and ways for you to solve problems, including:
v Diagnosing problems, using the IBM Online Assistant
v Downloading the latest device drivers and updates for your products
v Viewing Frequently Asked Questions (FAQ)
v Viewing hints and tips to help you solve problems
v Participating in IBM discussion forums
v Setting up e-mail notification of technical updates about your products
Software service and support
Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with xSeries servers, IntelliStation
workstations, and appliances. For information about which products are supported
by Support Line in your country or region, go to
http://www.ibm.com/services/sl/products/.
For more information about Support Line and other IBM services, go to
http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support
telephone numbers.
Hardware service and support
You can receive hardware service through IBM Integrated Technology Services or
through your IBM reseller, if your reseller is authorized by IBM to provide warranty
service. Go to http://www.ibm.com/planetwide/ for support telephone numbers.
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
62 IBM xSeries 225 Type 8647: Installation Guide
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Appendix B. Warranty information
This section contains information about your warranty period and the service and
support that are provided by your warranty.
Warranty period
The warranty period varies by machine type and country or region.
Contact your place of purchase for warranty service information. Some IBM
Machines are eligible for on-site warranty service depending on the country or
region where service is performed.
Prior to on-site warranty service, you are required to go through problem
determination with an IBM service specialist call center technician.
This paragraph applies only to products with a warranty period of 3 years on parts
and 1 year on labor. A warranty period of 3 years on parts and 1 year on labor
means that IBM will provide warranty service without charge for:
1. parts and labor during the first year of the warranty period
2. parts only, on an exchange basis, in the second and third years of the warranty
period. IBM will charge you for any labor it provides in performance of the repair
or replacement.
The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a worldwide
overview of the IBM Statement of Limited Warranty for IBM Machines, a glossary of
terms used in the Statement of Limited Warranty, Frequently Asked Questions
(FAQ), and links to Product Support Web pages. The IBM Statement of Limited
Warranty is available from this Web site in 29 languages in Portable Document
Format (PDF).
Machine - IBM Eserver xSeries 225 Type 8647
Country or region Warranty period Service delivery method
Worldwide Parts - 1 year, labor - 1
Problem determination
Prior to on-site warranty service, you are required to go through problem
determination with an IBM service specialist call center technician. The service
specialist will run diagnostic tests on the hardware and check the software.
Running diagnostics
The IBM service specialist will help you determine whether your equipment is
functioning as specified. It might be necessary to isolate the failing xSeries,
Netfinity
production environment to run diagnostics and perform defect-isolation programs.
You are responsible for making the system, IBM component, or both available for
running diagnostics and defect-isolation programs.
®
, or IntelliStation system; IBM component; or both from any active
On-site
year
Checking software
The IBM service specialist will help you ensure that the correct BIOS code,
firmware, device drivers, and other supporting IBM software are installed and
© Copyright IBM Corp. 2002 63
Page 86
correctly configured. It might be necessary to manually gather information about the
relevant software levels or run IBM-approved utility programs to gather this
information. It might be necessary to isolate the failing system from any active
production environment to gather this information. You are responsible, with
assistance from the service specialist, for gathering this information. The IBM
Statement of Limited Warranty does not include on-site assistance with this activity.
Warranty service and support
With the original purchase of an IBM xSeries or IntelliStation system, you have
access to extensive service and support. During the IBM Machine warranty period,
you may call IBM or your reseller for problem-determination assistance under the
terms of the IBM Statement of Limited Warranty.
The following services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
v IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service, either on-site or at an IBM service center as
determined by IBM.
v Engineering Change management - Occasionally, there might be changes that
are required after a product has been shipped from IBM. In those instances, IBM
will make Engineering Changes (ECs) available that apply to your hardware.
v Customer replaceable units (CRUs) - Some parts of IBM servers are
designated as customer replaceable units. IBM ships CRUs to you for
replacement by you. CRUs include keyboards, monitors, memory, diskette drives,
hard disk drives, and mice (this list is not inclusive of all CRUs).
The following items are not covered under warranty service:
v Replacement or use of non-IBM parts. All IBM parts contain a 7-character
identification in the format IBM FRU XXXXXXX.
v Identification of software problem sources.
v Installation of customer replaceable units (CRUs).
v Installation and configuration of BIOS code, firmware, or device drivers that are
designated as customer installable.
See the IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms. Be sure to retain your proof of purchase to obtain warranty service.
Please have the following information ready when you call:
v The machine type and model of your IBM hardware product (if available)
v Serial numbers of your IBM hardware products
v A description of the problem
v The exact wording of any error messages
v Hardware and software configuration information
International Warranty Service
If you travel with your xSeries or IntelliStation system or relocate it to a country
where your system is sold and serviced by IBM or IBM resellers authorized to
64 IBM xSeries 225 Type 8647: Installation Guide
Page 87
perform warranty service, International Warranty Service (IWS) is available during
the warranty period. Eligible IBM systems are identified by their four-digit machine
types.
You can obtain IWS through the service delivery method (such as depot, carry-in, or
on-site) provided in the servicing country. Service methods and procedures vary by
country, and some service or parts might not be available in all countries. Service
centers in certain countries might not be able to service all models of a particular
machine type. In addition, some countries might have fees and restrictions that
apply at the time of service.
To determine whether your system is eligible for IWS, go to
http://www.ibm.com/pc/support/ and click Warranty lookup.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country or region.
For more information about these services, contact your IBM marketing
representative.
Appendix B. Warranty information 65
Page 88
IBM Statement of Limited Warranty Z125-4753-06 8/2000
Part1-General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term “Machine” means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term “Machine” does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines: IBM warrants that each Machine 1) is free from
defects in materials and workmanship and 2) conforms to IBM’s Official Published
Specifications (“Specifications”). The warranty period for a Machine is a specified,
fixed period commencing on its Date of Installation. The date on your sales receipt
is the Date of Installation unless IBM or your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty: The warranty does not cover the repair or exchange of a
Machine resulting from misuse, accident, modification, unsuitable physical or
operating environment, improper maintenance by you, or failure caused by a
product for which IBM is not responsible. The warranty is voided by removal or
alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty: IBM does not warrant uninterrupted or error-free
operation of a Machine. Any technical or other support provided for a Machine
under warranty, such as assistance via telephone with “how-to” questions and those
regarding Machine set-up and installation, will be provided WITHOUT
WARRANTIES OF ANY KIND.
Warranty Service: To obtain warranty service for a Machine, contact IBM or your
reseller. If you do not register your Machine with IBM, you may be required to
present proof of purchase.
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During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service
for a Machine based on its country of installation. At its discretion, IBM or your
reseller will 1) either repair or exchange the failing Machine and 2) provide the
service either at your location or a service center. IBM or your reseller will also
manage and install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units
(called “CRUs”), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to
you for replacement by you. You must return all defective CRUs to IBM within 30
days of your receipt of the replacement CRU. You are responsible for downloading
designated Machine Code and Licensed Internal Code updates from an IBM
Internet Web site or from other electronic media, and following the instructions that
IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally
equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item. Many features, conversions, or upgrades involve the
removal of parts and their return to IBM. A part that replaces a removed part will
assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Limitation of Liability: Circumstances may arise where, because of a default on
IBM’s part or other liability, you are entitled to recover damages from IBM. In each
such instance, regardless of the basis on which you are entitled to claim damages
from IBM (including fundamental breach, negligence, misrepresentation, or other
Appendix B. Warranty information 67
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contract or tort claim), except for any liability that cannot be waived or limited by
applicable laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term “Machine” includes Machine Code and Licensed
Internal Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST
PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR
RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
Governing Law: Both you and IBM consent to the application of the laws of the
country in which you acquired the Machine to govern, interpret, and enforce all of
your and IBM’s rights, duties, and obligations arising from, or relating in any manner
to, the subject matter of this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:Any litigation arising
from this Agreement will be settled exclusively by the court of Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section: To obtain warranty
service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378).
CANADA
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
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The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section: Where IBM is in
breach of a condition or warranty implied by the Trade Practices Act 1974 or other
similar legislation, IBM’s liability is limited to the repair or replacement of the goods
or the supply of equivalent goods. Where that condition or warranty relates to right
to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired
for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence:laws of the State of New York.
The following is added to this Section: Disputes and differences arising out of or in
connection with this Agreement shall be finally settled by arbitration which shall be
held in Singapore in accordance with the rules of the International Chamber of
Commerce (ICC). The arbitrator or arbitrators designated in conformity with those
rules shall have the power to rule on their own competence and on the validity of
the Agreement to submit to arbitration. The arbitration award shall be final and
binding for the parties without appeal and the arbitral award shall be in writing and
set forth the findings of fact and the conclusions of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of
the ICC. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the
sole arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces “laws of the country in which you acquired
the Machine” in the first sentence: laws of Hong Kong Special Administrative
Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
Appendix B. Warranty information 69
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1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:Any doubts
concerning this Agreement will be initially resolved between us in good faith and in
accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section: Where Machines are
not acquired for the purposes of a business as defined in the Consumer
Guarantees Act 1993, the limitations in this Section are subject to the limitations in
that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section: Both you and IBM consent to
the application of the laws of the State of New York (except when local law requires
otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and
obligations arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved
by friendly negotiations, failing which either of us has the right to submit the dispute
to the China International Economic and Trade Arbitration Commission in Beijing,
the PRC, for arbitration in accordance with its arbitration rules in force at the time.
The arbitration tribunal will consist of three arbitrators. The language to be used
therein will be English and Chinese. An arbitral award will be final and binding on all
the parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed
except for the part which the parties are disputing and which is undergoing
arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: The terms of this
Statement of Limited Warranty apply to Machines purchased from IBM or an IBM
reseller.
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Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark,
Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United
Kingdom, you may obtain warranty service for that Machine in any of those
countries from either (1) an IBM reseller approved to perform warranty service or
(2) from IBM. If you purchase an IBM Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic,
Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former
Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia,
Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that
Machine in any of those countries from either (1) an IBM reseller approved to
perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
authorized service provider. You are responsible for transportation costs for
Machines located outside 50 kilometers of an IBM authorized service provider.
Governing Law: The applicable laws that govern, interpret and enforce rights,
duties, and obligations of each of us arising from, or relating in any manner to, the
subject matter of this Statement, without regard to conflict of laws principles, as well
as Country-unique terms and competent court for this Statement are those of the
country in which the warranty service is being provided, except that in 1) Albania,
Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of
Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia,
Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and
Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of
Finland apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central
African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial
Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon,
Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will
be construed and the legal relations between the parties will be determined in
accordance with the French laws and all disputes arising out of this Agreement or
related to its violation or execution, including summary proceedings, will be settled
exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana,
Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi,
Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi
Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United
Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be
governed by English Law and disputes relating to it will be submitted to the
exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal,
and Spain any legal claim arising out of this Statement will be brought before, and
finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid,
respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the
first paragraph of this Section: The warranty for an IBM Machine covers the
functionality of the Machine for its normal use and the Machine’s conformity to its
Specifications.
Appendix B. Warranty information 71
Page 94
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for
a cancellation of the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section: During the warranty
period, transportation for delivery of the failing Machine to IBM will be at IBM’s
expense.
Limitation of Liability: The following paragraph is added to this Section: The
limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2: IBM’s liability under this item
is limited to the violation of essential contractual terms in cases of ordinary
negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section: as to any
other actual direct damages, IBM’s liability will be limited to the total amount you
paid for the Machine that is the subject of the claim. For purposes of this item, the
term “Machine” includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:In such instances, regardless of the basis on which you
are entitled to claim damages from IBM, IBM is liable for no more than: (items 1
and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section: Except as expressly
provided in these terms and conditions, all statutory conditions, including all
warranties implied, but without prejudice to the generality of the foregoing all
warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:1. death or personal injury or physical damage to your
real property solely caused by IBM’s negligence; and 2. the amount of any other
actual direct damages, up to 125 percent of the charges (if recurring, the 12
months’ charges apply) for the Machine that is the subject of the claim or which
otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
72 IBM xSeries 225 Type 8647: Installation Guide
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The following paragraph is added at the end of this Section: IBM’s entire liability
and your sole remedy, whether in contract or in tort, in respect of any default shall
be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:In each such instance unless otherwise provided by mandatory law, IBM
is liable for no more than: 1. (unchanged) 2. as to any other actual damage arising
in all situations involving nonperformance by IBM pursuant to, or in any way related
to the subject matter of this Statement of Warranty, IBM’s liability, will be limited to
the total amount you paid for the Machine that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section: Unless otherwise
provided by mandatory law, IBM and your reseller are not liable for any of the
following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your
reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section: IBM’s entire liability
to you for actual damages arising in all situations involving nonperformance by IBM
in respect of the subject matter of this Statement of Warranty will be limited to the
charge paid by you for the individual Machine that is the subject of your claim from
IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph
of this Section:
1. death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph: 3. breach of IBM’s obligations implied
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods
and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section: IBM’s entire liability and your sole
remedy, whether in contract or in tort, in respect of any default shall be limited to
damages.
Appendix B. Warranty information 73
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74 IBM xSeries 225 Type 8647: Installation Guide
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Appendix C. Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
Edition notice
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2002.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights —
Use, duplication or disclosure is subject to restrictions set forth in GSA ADP
Schedule Contract with IBM Corp.
© Copyright IBM Corp. 2002 75
Page 98
Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
Active Memory Predictive Failure Analysis
Active PCI PS/2
Active PCI-X ServeRAID
Alert on LAN ServerGuide
C2T Interconnect ServerProven
Chipkill TechConnect
EtherJet Tivoli
e-business logo Tivoli Enterprise
FlashCopy Update Connector
HelpWare Wake on LAN
IBM XA-32
Light Path Diagnostics XA-64
NetBAY X-Architecture
Netfinity XceL4
NetView XpandOnDemand
OS/2 WARP xSeries
Lotus, Lotus Notes, and Domino are trademarks of Lotus Development Corporation
and/or IBM Corporation in the United States, other countries, or both.
Important notes
ActionMedia, MMX, LANDesk, Pentium, and ProShare are trademarks of Intel
Corporation in the United States, other countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of
Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds.
Other company, product, or service names may be the trademarks or service marks
of others.
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often
less than the maximum possible.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000
bytes, and GB stands for approximately 1 000 000 000 bytes.
76 IBM xSeries 225 Type 8647: Installation Guide
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When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity may vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives available from IBM.
Maximum memory may require replacement of the standard memory with an
optional memory module.
IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven
of merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.
IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
®
, including but not limited to the implied warranties
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Properly shielded and grounded cables and connectors
must be used in order to meet FCC emission limits.IBM is not responsible for any
radio or television interference causedby using other than recommended cables and
connectors or by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada
Appendix C. Notices 77
Page 100
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
78 IBM xSeries 225 Type 8647: Installation Guide
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