IBM eserver xSeries 220 Type 8648 Installation Manual

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Page 1

Install options:

• Drives

• Microprocessors

• Adapters

• Memory

xSeries 220

Type 8646

Installation Guide

Welcome. . .

Thank you for buying an IBM xSeries server. is based on the X-Architecture technology, and it features superior performance, availability, and scalability.

This server

Installation Guide

contains information for setting up and configuring your server.

Your server

Install the server in

the rack, if required

Cable the server

and options

Start the server

Did the server start correctly?

Ye s

Use ServerGuide™

to set up and

configure hardware

Go to the Server Support

flow chart

For detailed information about your server, view the

User's Reference

on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Did configuration

complete?

Ye s

Use

ServerGuide to

install operating

system?

Ye s

Use ServerGuide to install applications, such as IBM systems management software and IBM ServeRAID programs

System is ready to use.

Go to the Server Support

flow chart to register

and profile your server.

Go to the Web for instructions,

http://www.ibm.com/pc/support

Page 2

Server Support

Server working

properly?

Ye s

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at:

http://www.ibm.com/pc/compat

Problem

solved?

Ye s

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates

related to your profiled products

http://www.ibm.com/pc/register http://www.ibm.com/pc/support

You can view the HelpCenter phone numbers in the Support Phone List at:

http://www.ibm.com/pc/support

Problem

solved?

Ye s

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at:

http://www.ibm.com/pc/support

Ye s

Problem

solved?

Phone an

IBM HelpCenter

Page 3

IBM

xSeries 220

Installation Guide

Page 4

Note: Before using this information and the product it supports, be sure to read the general information in Appendix A,

“Warranty information,” on page 51 and Appendix B, “Notices,” on page 61.

Second Edition (October 2001)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Page 5

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Major components of the xSeries 220 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System-board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

System-board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System-board external port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

System-board jumpers and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System reliability considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rotating the stabilizing feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Removing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Removing the support-bracket assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installing an adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Internal drive bays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Preinstallation steps (all bays) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing a drive in bay 1, 2, 3, or 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Installing a non-hot-swap hard disk drive in bay 5, 6, or 7 . . . . . . . . . . . . . . . . . . . . 22

Installing a hot-swap hard disk drive in bay 5, 6, or 7 . . . . . . . . . . . . . . . . . . . . . . . . 23

Installing a microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Cabling the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 3. Server power, controls, and indicators . . . . . . . . . . . . . . . . . . . . . . . 31

Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Server controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Chapter 4. Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Starting the utility programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using the PXE Boot Agent Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ServerGuide problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

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iv xSeries 220: Installation Guide

Appendix A. Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Warranty service and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Before you call for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Calling for service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

IBM Statement of Limited Warranty Z125-4753-06 8/2000 . . . . . . . . . . . . . . . . . 53

Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Part 2 - Country-unique Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Appendix B. Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Federal Communications Commission (FCC) statement . . . . . . . . . . . . . . . . . . . 63

Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . 63

Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . 64

United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . 64

European Union EMC Directive conformance statement. . . . . . . . . . . . . . . . . . . 64

Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . . 64

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

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Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

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vi xSeries 220: Installation Guide

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1

DANGER

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• When possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless

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Safety vii

Statement 2

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

• Throw or immerse into water.

• Heat to more than 100 C (212 F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

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viii xSeries 220: Installation Guide

Statement 3

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct

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Safety ix

Statement 4

CAUTION:

Use safe practices when lifting.

Statement 5

CAUTION:

The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

≥18 kg (39.7 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

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x xSeries 220: Installation Guide

Statement 8

CAUTION:

Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

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Chapter 1. Introduction

Thank you for purchasing an IBM® xSeries 220 server. Your server is based on IBM X-Architecture™ technologies

. This Installation Guide provides the

information that is needed to:

• Set up and cable your server

• Start and configure your server

• Install your network operating system (NOS)

Packaged with the Installation Guide are software CDs that help you to configure hardware, install device drivers, and install the network operating system.

Also included is an IBM xSeries Documentation CD, which provides detailed information about your server.

Your server comes with a limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your server and other IBM server products at the following World Wide Web address: http://www.ibm.com/eserver/xseries.

To install your server in a rack, refer to the Tower-to-Rack Conversion Kit manual and the Rack Installation Instructions that are provided with your optional rack hardware for complete installation and removal instructions.

The server serial number is located on labels on the rear of the server and on the front of the server below the bezel.

Note: Your server keys cannot be duplicated by locksmiths. If you lose them, order

replacement keys from the key manufacturer. The key serial number and telephone number of the manufacturer are on a tag that is attached to the keys.

1.X-Architecture is an IBM design blueprint that takes full advantage of existing IBM technologies to build the most powerful and reliable Intel processor-based servers. For more information about IBM X-Architecture, refer to the following World Wide Web address: http://www.pc.ibm.com/us/eserver/xseries/xarchitecture/index.html.

Record your product information in this table.

Product name _____________________________________________

Machine type _____________________________________________

Model number _____________________________________________

Serial number _____________________________________________

Key:

Serial number __________________________

Manufacturer __________________________

Phone number __________________________

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2 xSeries 220: Installation Guide

Features and specifications

Table 1 provides a summary of the features and specifications for your server.

Microprocessor:

• Intel

Pentium® III

microprocessor with MMX

™

technology and SIMD extensions

• 256 KB or 512 KB ECC, Level-2 cache

• 133 MHz front-side bus (FSB)

• Support for up to two

microprocessors

Memory:

• Standard: 128 MB or 256 MB

• Maximum: 4 GB

• Type: 133 MHz, ECC, SDRAM,

registered DIMMs

• Slots: Four DIMM connectors, noninterleaved

Drives standard:

• Diskette: 1.44 MB

• CD-ROM: 20X - 48X IDE

• Supports hot-swap SCSI hard

disk drives (some models)

Expansion bays:

• Two 5.25-in. bays (one CD-ROM drive installed)

• Two 3.5-in. bays (one diskette drive installed)

• Three 3.5-in. slim bays available in drive cage (some models have a hard disk drive installed)

PCI expansion slots:

• Three 64-bit/33 MHz

• Two 32-bit/33 MHz

Power supply:

One 330 watt autosensing (115-230 V ac)

Video:

• S3 video controller (integrated on system board)

• Compatible with SVGA and VGA

• 8 MB SDRAM video memory

Size:

• Height: 470 mm (18.5 in.)

• Depth: 508 mm (20 in.)

• Width: 165 mm (6.5 in.)

• Weight: approximately 19.5 kg

(43 lb) when fully configured or

15.9 kg (35 lb) minimum

Integrated functions:

• Ultra160 SCSI low voltage differential (LVD) controller

• One 10BASE-T/100BASE-TX Intel Ethernet controller on the system board with Wake on LAN

support

• Automatic BIOS Recovery (ABR)

• Automatic Server Restart (ASR)

• Two serial ports

• Parallel port

• Two Universal Serial Bus (USB)

ports

• Keyboard port

• Mouse port

• IDE controller port

• Video port

Acoustical noise emissions:

• Sound power, idling: 5.9 bel maximum

• Sound power, operating: 6.1 bel maximum

Environment:

• Air temperature: — Server on: 10° to 35° C (50.0°

to 95.0° F). Altitude: 0 to 914 m (2998.7 ft)

— Server on: 10° to 32° C (50.0°

to 89.6° F). Altitude: 914 m (2998.7 ft) to 2133 m (6998.0 ft)

— Server off: 10° to 43° C (50.0°

to 109.4° F). Maximum altitude: 2133 m (6998.0 ft)

• Humidity: — Server on: 8% to 80% — Server off: 8% to 80%

Heat output:

Approximate heat output in British thermal units (Btu) per hour

• Minimum configuration: 341 Btu (100 watts)

• Maximum configuration: 1604 Btu (470 watts)

Electrical input:

• Sine-wave input (50-60 Hz) required

• Input voltage low range: — Minimum: 100 V ac — Maximum: 127 V ac

• Input voltage high range: — Minimum: 200 V ac — Maximum: 240 V ac

• Input kilovolt-amperes (kVA),

approximately:

— Minimum: 0.08 kVA — Maximum: 0.52 kVA

Table 1. Features and specifications.

Page 15

Chapter 1. Introduction 3

Notices and statements used in this book

The caution and danger statements also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD that comes with your xSeries product. Each statement is numbered for easy reference to the corresponding statement in the safety book.

The following types of notices and statements are used in this book:

• Note: These notices provide important tips, guidance, or advice.

• Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

• Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.

• Caution: These statements indicate situations that can be potentially hazardous to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

• Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To avoid

damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

• Limit your movement. Movement can cause static electricity to build up around you.

• Handle the device carefully, holding it by its edges or its frame.

• Do not touch solder joints, pins, or exposed printed circuitry.

• Do not leave the device where others can handle and possibly damage the

device.

• While the device is still in its static-protective package, touch it to an unpainted metal part of the system unit for at least 2 seconds. (This drains static electricity from the package and from your body.)

• Remove the device from its package and install it directly into your system unit without setting it down. If it is necessary to set the device down, place it in its static-protective package. Do not place the device on your system unit cover or on a metal table.

• Take additional care when handling devices during cold weather, because heating reduces indoor humidity and increases static electricity.

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4 xSeries 220: Installation Guide

Major components of the xSeries 220 server

The blue color on components and labels indicates touch points where a component can be gripped, a latch moved, and so on.

Notes:

1. You must turn off the server before touching these touch points.

2. The illustrations in this document might differ slightly from your hardware.

The following illustration shows the locations of major components in your server.

Rear adapter retaining bracket

Front adapter support bracket

Drive cage

Microprocessor

Memory modules

Cover

Support bracket assembly

EMC shield

Filler panels

Page 17

Chapter 1. Introduction 5

System board

The illustrations in the following sections show the components on the system board.

System-board option connectors

The following illustration identifies system-board connectors for user-installable options.

Note: If your server and operating system support system-management functions,

and if the IBM Remote Supervisor Adapter is installed in your server, the Remote Supervisor connector (J32) is dedicated for use by the Remote Supervisor Adapter.

Microprocessor 2 (U11)

Microprocessor 1 (U12)

Voltage regulator module (VRM) 2 (J12)

Voltage regulator module (VRM) 1 (J42)

DIMM 1 (J23)

DIMM 2 (J21)

DIMM 3 (J19)

DIMM 4 (J18)

PCI 1 (J29)

PCI 2 (J31)

PCI 3 (J35)

PCI 4 (J39)

PCI 5 (J40)

Battery (BH1)

System management (J32)

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6 xSeries 220: Installation Guide

System-board internal cable connectors

The following illustration identifies system-board connectors for internal cables.

System-board external port connectors

The following illustration identifies system-board connectors for external devices.

Note: For information on adding external small computer system interface (SCSI)

devices to your server, refer to the User’s Reference on the IBM xSeries Documentation CD.

Microprocessor 2 fan 4 (J2)

Microprocessor 1 fan 3 (J3)

Fan 5 power (J22) (not used)

IDE (J30)

Diskette drive (J27)

SCSI channel (J41)

Fan 2 power (J18)

Fan 1 power (J10)

Main power (J1)

DASD I C (J43)

Keyboard/mouse

USB

Serial B

Parallel

Serial A

Ethernet

Video

Page 19

Chapter 1. Introduction 7

System-board jumpers and switches

The following illustration identifies the jumpers and switches on the system board.

System-board jumper blocks

Any jumper blocks on the system board that are not shown in the illustration are reserved. For normal operation of the system, the default jumpers shown in the following table should be installed. To disable the functions listed in the table, install a jumper (except for J38).

Flash ROM

Flash ROM page jumper J38 determines whether primary or secondary (backup) POST/BIOS code is used by the system to startup. The default setting for J38 is a jumper between pins 2 and 3 (primary POST/BIOS). For secondary POST/BIOS, place a jumper between pins 1 and 2 of J38. Changing the jumper position after system power-on is not permitted, it may cause unpredictable problems. Refer to the User’s Reference on the IBM xSeries Documentation CD for additional information about the flash read-only memory (ROM) page-swap jumper.

Jumper Description Default

J14 Automatic Server Restart (ASR) No jumper

J15 Forces an NMI signal No jumper

J16 On-board Ethernet controller No jumper

J20 Automatic BIOS Recovery (ABR) No jumper

J28 On-board Video controller No jumper

J33 Reserved

J37 On-board SCSI controller No jumper

J38 Flash ROM page jumper Jumper pins 2 and 3

Table 2. Jumper descriptions.

Flash ROM page-swap jumper (J38)

Switch block

ABR disable jumper (J20)

NMI (J15)

Ethernet (J16)

Video (J28)

ASR (J14)

SCSI (J37)

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8 xSeries 220: Installation Guide

Automatic Server restart (ASR)

To enable Automatic Server restart, a special device driver must be loaded. This device driver enables the ASR watch-dog timer and then periodically resets it (within 5 minutes). If not reset, the ASR watch-dog timer will expire and start the system. The watch-dog timer will re-arm itself after reset. To disable the ASR hardware, a jumper must be installed between pins 1 and 2 of J14. The default is no jumper installed (ASR enabled).

System-board switch block

The switch block contains microswitches 1 through 8. As pictured in the previous illustration, switch 8 is at the right of the switch block, and switch 1 is at the left.

The following table describes the function for each switch. The default setting is Off for all switches in the switch block.

Switch number

Switch description

8 Power-on password-override switch

When toggled to the side that is opposite the default position, bypasses the power-on password, if one is set.

7 Reserved

6 Reserved

5 Force power on

4 Reserved

3 Reserved

2 Reserved

1 Reserved

Table 3. Switches 1 through 8.

Page 21

Chapter 2. Installing options

This chapter provides the basic information that is needed to install hardware options in your server. If you need more detailed installation information, refer to the User’s Reference on the IBM xSeries Documentation CD.

Before you begin

Before you begin to install options in your server, read the following information:

• Become familiar with the safety and handling guidelines under “Handling staticsensitive devices” on page 3, and read the safety statements in “Safety” on page v. These guidelines will help you work safely while working with your server or options.

• Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and any other options that you intend to install.

• Back up all important data before you make changes to disk drives.

• Have a small, flat-blade screwdriver available.

• For a list of supported options for your server, refer to

http://www.ibm.com/pc/compat on the World Wide Web.

System reliability considerations

To help ensure proper cooling and system reliability, make sure that:

• Each of the drive bays has either a drive or a filler panel installed.

• The cover is in place during normal operation, or is removed for no longer than 30

minutes while the server is operating.

• There is space around the server to enable the server cooling system to work properly. Leave approximately 127 mm (5 in.) of space around the front and rear of the server.

• Cables for optional adapters are routed according to the instructions that are provided with the adapters.

• A failed fan is replaced immediately.

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10 xSeries 220: Installation Guide

Rotating the stabilizing feet

The feet attached to the bottom cover rotate 90 degrees to provide additional stability for your server.

Place the server in an upright position; then, rotate the feet a quarter turn away from the server. Carefully position the server on its feet.

When you need to access the inside of the server to install options, you might find it easier to place the server on its side, so that the system board is facing you. If you do so, rotate the feet in towards the server, so that they do not break off due to the weight of the server.

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Chapter 2. Installing options 11

Removing the side cover

The following information describes how to remove the side cover. Note: The illustrations in this document might differ slightly from your hardware.

To remove the left-side cover from the server, do the following:

1. Review the information in “Before you begin” on page 9.

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables.

3. If necessary, unlock the server cover.

4. Rotate the stabilizing feet on the bottom of the server, and place the server on its side to install or remove components (see “Rotating the stabilizing feet” on page

10).

5. Pull out on the cover-release latch; then, slide the cover toward the rear of the server and remove it.

Key lock

Cover-release latch

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12 xSeries 220: Installation Guide

Removing the support-bracket assembly

When working with some options such as hard disk drives and microprocessors, you must first remove the support-bracket assembly to access the location of the option. The support-bracket assembly consists of a support bracket, an air baffle, and a fan.

To remove the support-bracket assembly, do the following:

1. Review the safety precautions in “Safety” on page v.

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables.

3. Remove the cover (see “Removing the side cover” on page 11 for details).

4. Disconnect the fan 1 cable (connector J10) from the system board. (See “System- board internal cable connectors” on page 6 for connector locations.)

Note: Remember to reconnect this cable after you reinstall the support-bracket

assembly.

5. Carefully pull up on the end of the support-bracket assembly that is closer to the rear of the server; then, rotate and lift the support-bracket assembly out of the server.

6. Store the support-bracket assembly in a safe place.

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Chapter 2. Installing options 13

Working with adapters

You can install up to five peripheral component interconnect (PCI) adapters in the PCI slots on the system board.

Your server comes with an integrated video controller. When you install a video adapter, the server BIOS code automatically disables the integrated video controller.

The following illustration shows the location of the PCI expansion slots.

Note: The illustrations in this document might differ slightly from your hardware.

Adapter considerations

Before you install adapters, review the following:

Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emission characteristics of the system and ensures proper cooling of system components.

• Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions given in this chapter. If you need to change switch or jumper settings on your adapter, follow the instructions that come with the adapter.

• In general, you can install full-length adapters in all expansion slots. Note: Due to variations in adapters, particularly adapter component heights and

locations, some adapters might be easier to install in specific slots.

• You can install a 32-bit adapter in any of the PCI slots, but you might want to install it in a 32-bit slot and use the 64-bit slots for 64-bit adapters.

• Your server supports 5.0 V and universal PCI adapters; it does not support 3.3 V adapters.

• Your server uses a rotational interrupt technique to configure PCI adapters. You can use this technique to install a variety of PCI adapters that currently do not support sharing of PCI interrupts.

• The server has two PCI buses. PCI slots 1 and 2 are on PCI bus A, and PCI slots 3, 4, and 5 are on PCI bus B.

Note: PCI bus A is sometimes referred to as bus 0; PCI bus B is sometimes

referred to as bus 1.

PCI slot 1 32-bit 33 MHz (J29)

PCI slot 2 32-bit 33 MHz (J31)

PCI slot 3 64-bit 33 MHz (J35)

PCI slot 4 64-bit 33 MHz (J39)

PCI slot 5 64-bit 33 MHz (J40)

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14 xSeries 220: Installation Guide

The system scans PCI slots 1 through 5 to assign system resources; then, the system starts (boots) the PCI devices in the following order: PCI slots 1 and 2, system board SCSI devices, and then PCI slots 3 through 5.

• If you plan to use the IBM Remote Supervisor Adapter function in the server, you must install the IBM Remote Supervisor Adapter in PCI slot 2. Only PCI slot 2 supports the IBM Remote Supervisor Adapter. For additional information on the IBM Remote Supervisor Adapter, refer to the documentation that comes with the adapter.

Installing an adapter

Note: The illustrations in this document might differ slightly from your hardware.

Attention: When you handle static-sensitive devices, take precautions to avoid

damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 3.

To install an adapter, do the following:

1. Review the safety precautions in “Safety” on page v and the information in “Adapter considerations” on page 13.

2. Turn off the server and all attached devices and disconnect all power cords; then, disconnect all external cables.

3. Remove the cover (see “Removing the side cover” on page 11 for details).

4. Carefully remove the support-bracket assembly from the server (see “Removing the support-bracket assembly” on page 12). Store the cover and the supportbracket assembly in a safe place.

5. Determine which expansion slot you will use for the adapter. Note: Check the instructions that come with the adapter for any requirements or

restrictions.

Rear adapter retaining bracket

Front adapter support bracket

Adapter

Expansion-slot cover

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Chapter 2. Installing options 15

6. Remove the rear adapter retaining bracket from the server. If you are installing a full-length adapter, rotate the front adapter-support bracket to the open (unlocked) position.

7. Remove the expansion-slot cover. Store it in a safe place for future use. Attention: Expansion-slot covers must be installed on all vacant slots. This

maintains the electronic emission characteristics of the system and ensures proper cooling of system components.

8. Refer to the documentation that comes with your adapter for any cabling instructions. It might be easier for you to route cables before you install the adapter.

9. Remove the adapter from the static-protective package. Attention: Avoid touching the components and gold-edge connectors on the

adapter.

10. Place the adapter, component-side up, on a flat, static-protective surface.

11. Set any jumpers or switches as described by the adapter manufacturer.

12. Install the adapter: a. Carefully grasp the adapter by its top edge or upper corners, and align it with

the expansion slot on the system board.

b. Press the adapter firmly into the expansion slot.

Attention: When you install an adapter in the server, be sure that it is completely and correctly seated in the system-board connector before you apply power. Incomplete insertion might cause damage to the system board or the adapter.

c. When the adapter is fully seated, release the front adapter-support bracket by

pushing inward on the latch. Make sure that the front adapter-support bracket holds the adapter securely in place.

d. If you opened the front adapter-support bracket, rotate it to the closed

(locked) position; then, reinstall the rear adapter retaining bracket in the server.

13. Connect any needed cables to the adapter. Attention: Route cables so that they do not block the flow of air from the fans. The following illustration shows how to reroute the SCSI cable. If you install a

ServeRAID™ adapter and intend to use it with hot-swap, hard disk internal drives, remove the cable from the internal SCSI connector (J41) on the system board and connect it to the ServeRAID adapter.

Note: You can also install a ServeRAID adapter in non-hot-swap models;

however, non-hot-swap models do not support hot-swap hard disk drives.

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16 xSeries 220: Installation Guide

14. If you have other options to install or remove, do so now; otherwise, replace the support bracket assembly and the side cover (see “Installing the cover” on page 29 for details).

15. Reconnect the external cables and power cords; then, turn on the server.

Installing memory modules

Your server comes with a dual inline memory module (DIMM) that is installed on the system board in DIMM slot 1 (connector J19).

Notes:

1. When installing additional memory modules, install the second memory module in the connector labeled DIMM2, the third in DIMM3, and the fourth in DIMM4. (See the following illustration for memory-connector locations.)

2. Your xSeries 220 server supports 128 MB, 256 MB, 512MB, and 1GB DIMMs. Your server supports a maximum of 4GB of system memory. See the ServerProven™ list at http://www.ibm.com/pc/us/compat for a list of memory modules for use with your server.

3. Installing or removing DIMMs changes the configuration information in the server. Therefore, after installing or removing a DIMM, you must save the new configuration information by using the Configuration/Setup Utility program. When you restart the server, the system displays a message that indicates that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. Refer to the User’s Reference on the IBM xSeries Documentation CD for more information.

Note: The illustrations in this document might differ slightly from your hardware.

ServeRAID adapter

SCSI connector (J41)

SCSI cable

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Chapter 2. Installing options 17

Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 3.

To install a DIMM, do the following:

1. Review the safety precautions in “Safety” on page v.

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables.

3. Remove the cover (see “Removing the side cover” on page 11 for details).

4. Select the connector in which to install the DIMM.

5. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently.

DIMM connector 1DIMM 1 DIMM connector 2DIMM 2 DIMM connector 3 DIMM connector 4

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18 xSeries 220: Installation Guide

6. Install the DIMM: a. Open the retaining clips on the connector.

b. Turn the DIMM so that the pins align correctly with the connector. c. Insert the DIMM into the connector by pressing on one edge of the DIMM and

then on the other edge of the DIMM. Ensure that you press the DIMM straight into the connector.

d. Make sure that the retaining clips are in the closed position. If a gap exists

between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

7. If you have other options to install or remove, do so now.

8. Replace the cover (see “Installing the cover” on page 29 for details).

9. Reconnect the external cables and power cords; then, turn on the server.

DIMM 2

DIMM 3

DIMM 4

DIMM 1

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Chapter 2. Installing options 19

Internal drive bays

Internal drives are installed in bays. The bays of the xSeries 220 server are in the front of the server, as shown in the following illustration.

Note: The illustrations in this document might differ slightly from your hardware.

To remove or install a drive, you must turn off the server first, unless you are removing or installing a hot-swap hard disk drive. Diskette drives, tape drives, and CD-ROM drives are removable-media drives. You can install removable-media drives in bays 1, 2, 3, and 4. You can install SCSI hard disk drives in bays 4, 5, 6, and 7.

• Your server comes with a 3.5-inch, 1.44 MB diskette drive in bay 3, an integrated drive electronics (IDE) CD-ROM drive in bay 1, and a hard disk drive in bay 7 (in some models).

• The xSeries 220 server supports five 3.5-inch drives; however, the server supports only one diskette drive.

• The diskette drive uses 1 MB and 2 MB diskettes. For optimum use, format 1 MB diskettes to 720 KB and format 2 MB diskettes to 1.44 MB.

• The xSeries 220 server supports two 5.25-inch drives and four SCSI hard disk drives. The server does not support IDE hard disk drives. Some models support hot-swap hard disk drives. Other models support only non-hot-swap hard disk drives.

Your server supports four 1-inch (26 mm) slim, 3.5-inch SCSI hard disk drives in the hard disk drive bays (4, 5, 6, and 7). You can install four non-hot-swap hard disk drives in the models that have the standard non-hot-swap drive cage. You can install three hot-swap hard disk drives and one non-hot-swap hard disk drive in the models that come with the hot-swap drive cage. Both the non-hot-swap and hot-swap drive cages hold a maximum of three hard disk drives. The drive cages comprise bays 5, 6, and 7.

Bay 1

Bay 2

Bay 3

Bay 4

Bay 5

Bay 6

Bay 7

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20 xSeries 220: Installation Guide

• Bay 2 comes without a device installed. This bay is for a 5.25-inch, half-high, removable-media drive, such as a tape backup drive.

• Bay 4 is for a 3.5-inch, slim, removable-media drive or SCSI hard disk drive.

Note: The electromagnetic interference (EMI) integrity and cooling of the server are

both protected by having bays 1 through 4 covered or occupied. When you install a drive, save the filler panel from the bay, in case you later remove the drive and do not replace it with another.

Preinstallation steps (all bays)

Before you install drives in your server, verify that you have all the cables and any other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.

1. Read “Safety” on page v, “Handling static-sensitive devices” on page 3, and the documentation that comes with your drive.

2. Choose the bay in which you want to install the drive.

3. Check the instructions that come with the drive to see if you need to set any switches or jumpers on the drive.

Installing a drive in bay 1, 2, 3, or 4

EMC shield

Filler panel

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Chapter 2. Installing options 21

To install a drive in bay 1, 2, 3, or 4, do the following:

1. Read the information in “Preinstallation steps (all bays)” on page 20.

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables and remove the side cover (see “Removing the side cover” on page 11 for details).

3. Insert a screwdriver into the slot on the right side of the filler panel, and remove the filler panel from the server.

4. Insert a screwdriver into the slots on the front of the EMC shield, and remove the EMC shield from the bay.

5. If the drive is a laser product, observe the following safety precaution.

6. Touch the static-protective package containing the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.

7. Set any jumpers or switches on the drive according to the documentation that comes with the drive.

8. Push the drive into the bay. If your drive has electronic components exposed, pay particular attention to the angle at which you push the drive into the bay to prevent damage to the drive.

9. If the drive is an IDE device, plug one connector of the IDE cable into the back of the drive and the other end of the cable into the IDE connector (J30) on the system board.

If the drive is a SCSI device, plug one connector of the SCSI cable into the back of the drive and make sure that the other end of the cable is connected to the SCSI connector (J41) on the system board.

Note: Ensure that you route the SCSI cable so that it does not block the airflow

to the rear of the drives or over the microprocessors.

10. Connect a power cable to the back of the drive. The connectors are keyed and can be inserted only one way.

11. If you are installing another drive, do so now. Otherwise, continue with the next step.

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

• Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

• Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

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22 xSeries 220: Installation Guide

12. If you have other options to install or remove, do so now; otherwise, replace the cover (see “Installing the cover” on page 29 for details).

Installing a hard disk drive

Refer to the following sections to install a hard disk drive.

Attention:

• When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.

• To maintain proper system cooling, do not operate the server for more than 2 minutes without either a drive or a filler panel installed in each bay.

Notes:

1. The illustrations in this document might differ slightly from your hardware.

2. If your server has a redundant array of independent disks (RAID) adapter installed, refer to the information provided with the RAID adapter for information about configuring a drive.

Installing a non-hot-swap hard disk drive in bay 5, 6, or 7

Note: You can also install a non-hot-swap hard disk drive in bay 4. See “Installing a

drive in bay 1, 2, 3, or 4” on page 20 for instructions.

To install a non-hot-swap hard disk drive in bay 5, 6, or 7, do the following:

1. Read the information in “Preinstallation steps (all bays)” on page 20.

Locking tab

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Chapter 2. Installing options 23

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables and remove the cover (see “Removing the side cover” on page 11 for details).

3. Carefully remove the support-bracket assembly from the server (see “Removing the support-bracket assembly” on page 12). Store the cover and the support bracket assembly in a safe place.

4. Rotate the drive cage upward. If your server has a hard disk drive installed in the drive cage, disconnect the cables from the rear of the drive.

5. Remove the plastic bag that contains the drive rails and screws from inside the drive cage.

6. Install rails on each drive in the drive cage: a. Pull the blue slide rails out of the plastic bag. b. Install the screws on the sides of the drive. c. Align the rails on the drive with the guide rails in the drive bay. d. Push the drive into the bay until it clicks into place.

7. Rotate the drive cage up slightly, depress the locking tab, then rotate the drive cage downward until it snaps into place.

8. Connect the server SCSI and power cables to the rear of the drives. Note: Ensure that you route the SCSI cable so that it does not block the airflow

to the rear of the drives or over the microprocessors.

9. If you have other options to install or remove, do so now; otherwise, replace the support-bracket assembly and the side cover (see “Installing the cover” on page 29 for details); then, reconnect all device signal cables and power cords.

Installing a hot-swap hard disk drive in bay 5, 6, or 7

If you purchased a hot-swap model, your server contains hardware that you can use to replace a failed hard disk drive without turning off the server. Therefore, you have the advantage of continuing to operate your system while a hard disk drive is removed or installed. These drives are known as hot-swap drives. If these drives are connected to an optional controller, such as a ServeRAID controller, that supports this function, and if one of these drives becomes defective, the ServeRAID controller can rebuild the data from that drive onto another hot-swap drive. Refer to the information that comes with your ServeRAID controller for details.

Each hot-swap drive has two indicator lights: the hard disk drive activity light and the hard disk drive status light. When the green hard disk drive activity light is flashing, the controller is accessing the hard disk drive. When this occurs, the SCSI activity light on the front of the server is also illuminated. The SCSI activity light is illustrated and described in “Server controls and indicators” on page 33. If the amber hard disk drive status light for a drive is lit continuously, that individual drive is faulty and requires replacement. When the hard disk drive status light indicates a drive fault, you can replace a hot-swap drive without turning off the server.

Note: The hard disk drive activity light is also known as the SCSI hard disk drive

activity light.

Each hot-swap drive that you plan to install comes mounted in a hot-swap-drive tray. The drive must have a single connector attachment (SCA) connector. Hot-swap-drive trays come with hot-swap drives.

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24 xSeries 220: Installation Guide

The hot-swap bays are connected to a SCSI backplane. This backplane is the printed circuit board behind the bay. The backplane controls the SCSI IDs for the hot-swap drives.

The following illustration shows the hot-swap-drive backplane component locations, as viewed from the front of the server.

Note: The illustrations in this document might differ slightly from your hardware.

Note: The hard disk drive activity light and hard disk drive status light on the

backplane match the hard disk drive activity light and hard disk drive status light on the hot-swap drive.

The following illustration shows the rear connectors on the hot-swap-drive backplane, as viewed from the rear of the server.

The following illustration shows how to install a hot-swap hard disk drive in the server. When you install hot-swap hard disk drives, install them in the following order: bay 7, bay 6, and bay 5.

Hard disk drive activity light (green)

Hard disk drive status light (amber)

SCSI hot-swap hard disk drive connector

SCSI cable connector

SCSI power cable connector

I C cable connector

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Chapter 2. Installing options 25

Attention:

• When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.

• To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay.

To install a hot-swap hard disk drive in bay 5, 6, or 7, do the following:

1. Review “Before you begin” on page 9.

2. Read the information in “Preinstallation steps (all bays)” on page 20. Note: You do not have to turn off the server to install hot-swap hard disk drives in

these bays.

3. Remove the filler panel from one of the empty hot-swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server.

4. Install the hard disk drive in the hot-swap bay: a. Ensure that the tray handle is open (that is, perpendicular to the drive). b. Align the drive-tray assembly with the guide rails in the bay. c. Gently push the drive-tray assembly into the bay until the drive stops. d. Push the tray handle to the closed (locked) position. e. Check the hard disk drive status light to verify that the hard disk drive is

operating properly. If the amber hard disk drive status light for a drive is lit continuously, that

individual drive is faulty and needs to be replaced. If the green hard disk drive activity light is flashing, the drive is being accessed.

Note: If your server has a ServeRAID controller, you might need to reconfigure

your disk arrays after installing hard disk drives. Refer to the information that comes with your ServeRAID controller.

5. If you have other options to install or remove, do so now.

Filler panel

Drive tray assembly

Drive tray handle (in open position)

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26 xSeries 220: Installation Guide

Installing a microprocessor

Your server comes with one microprocessor, which is installed in microprocessor connector U12 (the microprocessor connector that is furthest from the power supply). This is the startup (boot) microprocessor. If you install a microprocessor in microprocessor connector U11, that one becomes the startup microprocessor, and the microprocessor that is installed in microprocessor connector U12 is the application microprocessor. You must also install a VRM when you install a microprocessor.

Notes:

1. The illustrations in this document might differ slightly from your server.

2. If necessary, see “System-board internal cable connectors” on page 6 for connector locations.

Attention:

• To avoid damage and ensure proper server operation when you install a new or additional microprocessor, use microprocessors that have the same cache size and type and the same clock speed. Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with your server.

• When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 3.

To install an additional microprocessor, do the following:

1. Review the safety precautions in “Safety” on page v.

2. Turn off the server and all attached devices, and disconnect all power cords; then, disconnect all external cables and remove the cover (see “Removing the side cover” on page 11 for details).

3. Carefully remove the support bracket assembly from the server (see “Removing the support-bracket assembly” on page 12). Store the cover and the supportbracket assembly in a safe place.

4. Lift the release lever on the microprocessor connector, and remove the terminator card from the microprocessor connector.

5. Install the microprocessor: a. Touch the static-protective package containing the new microprocessor to any

unpainted metal surface on the server; then, remove the microprocessor from the package.

b. Orient the microprocessor over the microprocessor connector, as shown in

the following illustration. Carefully press the microprocessor into the connector.

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Chapter 2. Installing options 27

Attention: To avoid bending the pins, do not use excessive force when pressing the microprocessor into the connector.

6. Press the release lever down to lock the microprocessor into place.

7. Install a fan sink on the microprocessor and connect the fan-sink power cable to the system board:

a. Peel the plastic protective strip off the bottom of the fan sink. Make sure that

the square of thermal material is still on the bottom of the fan sink.

b. Align and place the fan sink on top of the microprocessor.

Microprocessor 2

Terminator card

Microprocessor 2 connector

Microprocessor orientation indicator

Lever

Terminator card

Microprocessor fan 2 (J2)

Microprocessor

Microprocessor fan 1 (J3 )

Fan sink

Fan-sink retainer

VRM 1 (J42)

VRM 2 (J12)

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28 xSeries 220: Installation Guide

c. Align and place the fan-sink retainer (clip) over the fan sink. d. Press down on the fan-sink retainer to snap it into place in the slot on the

microprocessor.

e. Connect the built-in fan-sink power cable to the appropriate connector on the

system board:

• If you installed the microprocessor in connector U11, connect the fan-sink power cable to connector J2.

• If you installed the microprocessor in connector U12, connect the fan-sink power cable to connector J3.

8. Place the terminator card in the static-protective package that your new microprocessor was shipped in, and store it in a safe place. You will need to install the terminator card again if you ever remove the microprocessor and do not replace it with another microprocessor.

9. Install the VRM that is included in the microprocessor kit. Attention: Use of other VRMs might cause your server to overheat. a. Center the VRM over the appropriate VRM connector:

1) If you installed the microprocessor in connector U11, press down on the latches on either side of connector J12, and install the VRM in connector J12.

2) If you installed the microprocessor in connector U12, press down on the latches on either side of connector J42, and install the VRM in connector J42.

b. Make sure that the VRM is oriented and aligned correctly. c. Press the VRM into the connector.

Note: If you remove the microprocessor later, remember to install the

terminator card in the appropriate microprocessor connector and to remove the VRM from the appropriate VRM connector. Refer to the User’s Reference on the IBM xSeries Documentation CD for details.

10. If you have other options to install or remove, do so now; otherwise, replace the support-bracket assembly.

11. Replace the cover (see “Installing the cover” on page 29 for details).

12. Reconnect the external cables and power cords; then, turn on the server.

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Chapter 2. Installing options 29

Installing the cover

The following information describes the cover installation procedure.

Note: The illustrations in this document might differ slightly from your hardware.

Note: If you removed the support-bracket assembly after you removed the cover,

reinstall it before you install the cover.

To install the server left-side cover:

1. Clear any cables that might impede the replacement of the cover.

2. Align the bottom tabs of the side cover with the matching slots in the server chassis; then, insert the tabs into the slots.

3. Close the cover-release latch to pull the cover forward and lock the cover in place.

4. Make sure that the stabilizing feet are rotated outward so that they properly support the server (see “Rotating the stabilizing feet” on page 10).

5. Reconnect the external cables and cords to the server; then, plug the power cords into properly grounded electrical outlets.

Key lock

Cover-release latch

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30 xSeries 220: Installation Guide

Cabling the server

When you cable the server, ensure that you route the power, keyboard, and mouse cables through the two plastic cable ties on the rear of the server. Route the power cable through the upper cable tie; route the keyboard and mouse cables through the lower cable tie.

Notes:

1. The illustrations in this document might differ slightly from your hardware.

2. Refer to the documentation that comes with your options for additional cabling instructions. It might be easier for you to route any cables before you install certain options.

3. To install your server in a rack, refer to the Tower-to-Rack Conversion Kit manual and the Rack Installation Instructions that are provided with your optional rack hardware for complete installation and removal instructions.

4. Cable identifiers are printed on the cables that come with your server and options. Use these identifiers to connect the cables to the correct connectors. For example, the hard disk drive cables are labeled HDD.

Cabling the rear of the server

The following illustration shows the external cable-access areas for a typical server configuration.

Power cord

Mouse Keyboard

Parallel Serial A

Serial B

USB 2

USB 1

Ethernet Video

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Chapter 3. Server power, controls, and indicators

This chapter describes how to start the server, and what the controls and indicators mean.

Turning on the server

Turning on the server refers to the act of plugging the power cord of your server into the power source and starting the operating system.

The server can start in any of the following ways:

• You can press the power-control button on the front of the server to start the server.

Note: After you plug the power cord of your server into an electrical outlet, wait

approximately 20 seconds before pressing the power-control button. During this time, the system is initializing; therefore, the power-control button does not respond.

• If the server is turned on and a power failure occurs, the server will start automatically when power is restored.

• The Wake on LAN feature will turn on the server at the set time (when a Magic Packet is received), provided that all of the following conditions are met:

— AC power is present. — The server is either off or shut down from an Advanced Configuration and

Power Interface (ACPI) operating system.

— The Wake on LAN feature is enabled in the Configuration/Setup Utility

program.

• If the IBM Remote Supervisor Adapter is installed in the server, the Remote Supervisor Adapter can turn on the server.

• The server provides Automatic Server Restart (ASR) logic that supports restarting the system when there is an operating system hang.

Note: To enable Automatic Server Restart a special device driver must be

loaded. This device driver enables the ASR watch-dog timer and then periodically resets it (within 5 minutes). If not reset, the ASR watch-dog timer will expire and boot the system. The watch-dog timer will re-arm itself after reset. To disable the ASR hardware, a jumper must be installed on pins 1 and 2 of J14. The default is no jumper installed (ASR enabled).

• The server has an Automatic BIOS Recovery (ABR) feature, which supports recovery from some cases of defective BIOS.

Note: You can install a circular disk over the power-control button to prevent

accidental manual power-off. This disk, known as the power-control button shield, comes with your server.

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32 xSeries 220: Installation Guide

Turning off the server

Turning off the server refers to the act of disconnecting the server from the power source.

You can turn off the server in any of the following ways:

• You can press the power-control button on the front of the server. If this feature is supported by your operating system, this starts an orderly shutdown of the operating system, and places the server in Standby mode.

Note: After turning off the server, wait at least 5 seconds before you press the

power-control button to turn on the server again.

• You might need to press and hold the power-control button for more than 4 seconds to cause an immediate shutdown of the server and to force the power off. You can use this feature if the operating system stops functioning.

• You can disconnect the server power cords from the electrical outlets to shut off all power to the server.

Note: After disconnecting the power cords, wait about 15 seconds for your

system to stop running. Watch for the power-on light on the front of the server to stop blinking.

Statement 5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

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Chapter 3. Server power, controls, and indicators 33

Server controls and indicators

The following illustrations show the controls and indicators on the front of the server.

CD-eject button: Press this button to release a CD from the drive.

CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM

drive is in use.

Diskette-eject button: Press this button to release a diskette from the drive.

Diskette-drive activity light: When this light is on, it indicates that the diskette drive

is in use.

SCSI activity light: When this green light is flashing, the controller is accessing a SCSI device, for example, a hard disk drive.

Note: Hot-swap hard disk drives also have a green activity light. This light is also

known as the SCSI hard disk drive activity light.

If your server has a ServeRAID controller and this light flashes slowly (one flash per second), the drive is being rebuilt. When the light flashes rapidly (three flashes per second), the controller is identifying the drive.

Power-on light: When this green light is on, system power is present in the server.

Power-control button: Press this button to manually turn the server on or off.

System-error light: When this amber light is on, it indicates that a system error has

occurred. An amber error light on the interior of the server, adjacent to the faulty

CD-ROM eject button

CD-ROM drive activity light

Diskette-eject button

SCSI activity light

Power-on light

Power-control button

System error light

Diskette drive activity light

Ethernet speed 100 Mbps

Ethernet transmit/receive activity

Cover-release latch

Key lock

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34 xSeries 220: Installation Guide

component, will also be on to further isolate the error. Refer to the User’s Reference on the IBM xSeries Documentation CD for detailed information on using the Diagnostic LEDs.

Ethernet transmit/receive activity: When this light is on, there is activity between the server and the network. The Ethernet transmit/receive light is located on the Ethernet (RJ-45) connector on the rear of the server.

Key lock: Use the key that comes with your server to unlock the cover.

Ethernet speed 100 Mbps: When this light is on, the Ethernet speed is 100 Mbps.

When the light is off, the Ethernet speed is 10Mbps. The Ethernet speed light is located on the Ethernet (RJ-45) connector on the rear of the server.

Cover-release latch: Slide this latch to release the cover.

Page 47

Chapter 4. Configuring your server

The ServerGuide™ CDs provide software setup tools and installation tools that are specifically designed for your IBM server. Use these CDs during the initial installation of your server to configure basic hardware features and to simplify your network operating system (NOS) installation. (See “Using the ServerGuide CDs” on page 37 for more information.) The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.

In addition to the ServerGuide CDs, you can use the following configuration programs to customize your server hardware:

The following configuration programs are provided with your server:

• Configuration/Setup Utility This program is part of the basic input/output system (BIOS) code that comes with

your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 36 for more information.

• SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices that are attached to the integrated SCSI controller. See “Using the SCSISelect utility program” on page 36 for more information.

• PXE Boot Agent Utility

The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of the BIOS code that comes with your server. You can use this program to select operating-system wake-up support and to set menu wait times. See “Using the PXE Boot Agent Utility program” on page 37 for more information.

Attention: The network startup protocols and startup order options are not supported on this product.

• ServerGuide CDs

The ServerGuide

™

CDs include software setup and installation tools that are specifically designed for IBM xSeries servers. You can use these CDs during the initial installation of your server to configure the server hardware and simplify your network operating system installation. The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running. See “Using the ServerGuide CDs” on page 37 for more detailed information.

• ServeRAID programs

The ServeRAID

™

programs come with the optional ServeRAID adapters. If your server has a ServeRAID adapter installed, you must use the ServeRAID Configuration program to define and configure your disk-array subsystem before you install your operating system.

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36 xSeries 220: Installation Guide

Starting the utility programs

This section provides the instructions for starting the utility programs. For more detailed information about these utility programs, refer to the User’s Reference on the IBM xSeries Documentation CD.

Using the Configuration/Setup Utility program

Configuration/Setup is a menu-driven utility that is part of the BIOS code that comes with your server. You can use it to:

• Configure serial connector assignments

• Change the drive startup sequence

• Enable USB keyboard and mouse support

• Resolve configuration conflicts

• Set the date and time

• Set passwords

Complete the following steps to start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. Follow the instructions that appear on the screen.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can use to:

• View the default SCSI IDs

• Locate and correct configuration conflicts

Note: If your server has a redundant array of independent disks (RAID) adapter

installed, use the configuration method that is supplied with the RAID adapter to view or change SCSI settings for devices attached to the adapter.

Complete the following steps to start the SCSISelect Utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears, press Ctrl+A.

3. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.

4. Use the arrow keys to select a choice from the menu.

• Press Esc to exit the SCSISelect Utility program.

• Press F5 to switch between color and monochrome modes (if your monitor

permits).

5. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

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Chapter 4. Configuring your server 37

Using the PXE Boot Agent Utility program

The PXE boot agent is a built-in, menu-driven configuration utility program that comes with your server. Depending on your server model, you can:

• Select whether to display the setup prompt

• Set menu wait time

• Select operating-system wake-up support

Attention: The network startup protocols and startup order options are not supported on this product.

To start the PXE Boot Agent Utility program:

1. Turn on the server.

2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build XXX (WfM 2.0) prompt appears, press Ctrl+S.

Note: By default, you will have 2 seconds after the prompt appears on the screen

to press Ctrl+S.

3. Use the arrow keys or press Enter to select a choice from the menu.

• Press Esc to return to the previous menu.

• Press the F4 key to exit.

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter.

Using the ServerGuide CDs

The ServerGuide CDs provide state-of-the-art programs to detect the server model and hardware options that are installed, configure the server hardware, provide device drivers, and install your network operating system (NOS).

Note: If the ServerGuide CD does not start, see “ServerGuide problems” on page

42.

1. Insert the Setup and Installation CD, and restart the server.

2. Follow the instructions that appear on the screen to: a. Select your language. b. Select your keyboard layout and country. c. View the Overview to learn about ServerGuide features. d. View the README file to review installation tips about your NOS and adapter. e. Start the setup and hardware configuration programs. f. Start the NOS installation. You will need your copy of the NOS CD.

Note: For information on the supported NOS versions, refer to the Setup and

Installation CD label.

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38 xSeries 220: Installation Guide

Page 51

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up your server.

If you cannot locate and correct the problem using the information in this section, refer to the User’s Reference on the IBM xSeries Documentation CD and the "Server Support" flowchart in the front of this booklet for additional information.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related problems:

• Beep codes and error messages The power-on self-test (POST) generates beep codes to indicate successful test

completion or the detection of a problem.

— One beep indicates successful completion of POST. — More than one beep indicates that POST detected a problem. Error

messages also appear during startup if POST detects a hardwareconfiguration problem.

See “POST beep code descriptions” on page 40 and “POST error messages” on page 41 for more information.

• Troubleshooting chart

This chart lists problem symptoms and suggested steps to correct the problems. See the “Troubleshooting chart” on page 43 for more information.

• Event/error logs

The POST error log contains the three most recent error codes and messages that the system generated during POST. The system event/error log contains all error messages that are issued during POST and all system status messages from the IBM Remote Supervisor Adapter, if installed.

To view the contents of the error logs, start the Configuration/Setup Utility program; then, select Event/Error Logs from the main menu.

• Diagnostic programs and error messages The server diagnostic programs are stored in upgradeable read-only memory

(ROM) on the system board. These programs are the primary method of testing the major components of your server.

Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for

more detailed information about the diagnostic programs.

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40 xSeries 220: Installation Guide

POST beep code descriptions

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. You can use the following beep code descriptions to help identify and resolve problems that are detected during startup.

Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for more

detailed information about the POST beep codes.

Table 4. POST beep code descriptions.

Beep code Descriptions of the POST beep codes

No beep Call for service.

Continuous If no video appears, the startup microprocessor failed. Verify that the startup microprocessor is

installed correctly. If it is, call for service.

One short POST was completed successfully. One beep also occurs after POST if you type an incorrect

password.

Two short Follow the instructions that appear on the screen.

Three short POST detected a system memory error. Verify that the memory is installed correctly. If it is, replace

the failing memory module.

Repeating short The system board might contain a failing component.

1. Verify that the keyboard and pointing devices are connected properly.

2. Ensure that nothing is resting on the keyboard.

3. Disconnect the pointing device; then, restart the server. If the problem goes away, replace the pointing device. If the problem remains, call for service.

One long and one short

If the video controller on the system board is being used, call for service. If you installed an optional video adapter, replace the failing adapter

One long and two short

A video I/O adapter ROM is not readable, or the video subsystem is defective. If you installed an optional video adapter, replace the failing adapter. If the problem remains, call for service.

One long and three short

The system-board video subsystem has not detected a monitor connection to the server. Ensure that the monitor is connected to the server. If the problem persists, replace the monitor.

Two long and two short

POST does not support the optional video adapter. Replace the optional video adapter with one that is supported by the server, or use the integrated video controller.

All other beep codes

1. Verify that the system memory modules are installed correctly.

2. Turn off the server.

3. Disconnect all power cords.

4. Wait 30 seconds; then, reconnect all power cords and restart the server. If the problem remains, call for service.

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Chapter 5. Solving problems 41

POST error messages

The following table provides an abbreviated list of the error messages that might appear during POST.

Note: Refer to the User’s Reference on the IBM xSeries Documentation CD for more

detailed information about POST error messages.

Table 5. Abbreviated list of POST error messages.

POST message Failing device or problem found Suggested action

129 L1 cache of a microprocessor Check the installation of your microprocessors.

162 Change in device configuration Verify that your optional devices are turned on and installed

correctly.

163 Time of day has not been set Set the correct date and time.

164 Change in memory configuration Verify that your memory is installed properly; then, restart

the server and run the Configuration/Setup Utility program.

201 Change in memory configuration Verify that your memory is fully seated and installed

properly.

229 L2 cache of a microprocessor Check the installation of your microprocessors.

289 Failing DIMM was disabled Verify that your memory is correct for your server and that it

is installed properly.

301

303

Keyboard and keyboard controller Ensure that the keyboard cable is connected and nothing is

resting on the keyboard keys.

962 Parallel port configuration error Start the Configuration/Setup program and verify that the

parallel-port setting is correct.

11xx Serial port error Verify that the serial cable is connected correctly.

1162 Serial port configuration conflict Start the Configuration/Setup program and ensure that the

IRQ and I/O port assignments needed by the serial port are available.

1601 BIOS update needed Download and install the latest system BIOS code level.

1800 PCI adapter hardware interrupt Start the Configuration/Setup program and verify that the

interrupt resource settings are correct.

2400

2462

Video controller and memory Verify that the monitor is connected correctly.

00019xxx Processor x is not functioning or failed

the built-in self-test

Verify that processor x is installed correctly. If the problem remains, replace processor x.

00180xxx A PCI adapter requested a resource

that is not available

Start the Configuration/Setup program and ensure that the resources needed by the PCI adapter are available.

012980xx

012981xx

Data for processor x Download and install the latest system BIOS code level.

01298200 Microprocessor speed mismatch Install microprocessors with identical speeds.

I9990305 POST could not find an operating

system.

Install your operating system.

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42 xSeries 220: Installation Guide

ServerGuide problems

Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column.

Table 6. Setup and Installation CD.

Symptom Suggested action

Setup and Installation CD will not start.

• Ensure that the system is a supported server with a startable (bootable) CD-ROM drive.

• If the startup (boot) sequence settings have been altered, ensure that the CD-ROM drive is first in the startup sequence.

• If more than one CD-ROM drive is installed, ensure that only one drive is set as the primary drive. Start the CD from the primary drive.

ServeRAID program cannot view all installed drives - or cannot install NOS.

• Ensure that there are no duplicate SCSI IDs or IRQ assignments.

• Ensure that the hard disk drive is connected properly.

The Operating System Installation program continuously loops.

Make more space available on the hard disk.

ServerGuide will not start your NOS CD.

Ensure that the NOS CD you have is supported by the ServerGuide program. See the Setup and Installation CD label for a list of supported NOS versions.

Cannot install NOS - option is unavailable.

Ensure that the NOS is supported on your server. If the NOS is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program, and ensure that setup is complete.

Table 7. Updates and Applications CD.

Symptom Suggested action

Get "time out" or "Unknown host" errors

Be sure you have access to the Internet through FTP directly.

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Chapter 5. Solving problems 43

Troubleshooting chart

Notes:

1. Refer to the User’s Reference on the IBM xSeries Documentation CD for more detailed troubleshooting charts.

2. If you cannot find the problem in the troubleshooting charts, run the diagnostic programs. If you have run the diagnostic test programs, or if running the tests does not reveal the problem, call for service.

Table 8. Troubleshooting chart.

Device Suggested action

CD-ROM drive Verify that:

• The primary IDE channel is enabled in the Configuration/Setup Utility program.

• All cables and jumpers are installed correctly.

• The correct device driver is installed for the CD-ROM drive.

CD-ROM drive is not recognized.

Diskette drive If there is a diskette in the drive, verify that:

• The diskette drive is enabled in the Configuration/Setup Utility program.

• The diskette is good and not damaged. (Try another diskette if you have one.)

• The diskette contains the necessary files to start the system.

• Your software program is working properly.

If the diskette drive in-use light stays on, or the system continues to bypass the diskette drive, call for service.

Diskette drive in-use light stays on, or the system bypasses the diskette drive.

Other devices Call for service.

Problems such as broken cover locks or indicator lights not working.

Intermittent problems Verify that:

• All cables and cords are connected securely to the rear of the system and attached options.

• When the system is turned on, air is flowing from the rear of the system at the fan grille. If there is no airflow, the fan is not working. This causes the system to overheat and shut down.

• Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly.

If the items above are correct, call for service.

A problem occurs only occasionally and is difficult to detect.

Keyboard, mouse, or

pointing-device

1. Make sure that the keyboard cable is properly connected to the system.

2. Make sure that the system and the monitor are turned on.

3. Try using another keyboard.

If the problem remains, call for service.

All or some keys on the keyboard do not work.

The mouse or pointing device does not work.

1. Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly.

2. Try using another mouse or pointing device.

If the problem remains, call for service.

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44 xSeries 220: Installation Guide

USB keyboard, mouse, or

pointing-device

• Make sure that the keyboard USB cable is properly connected to the system.

• Make sure that the system and the monitor are turned on.

• Ensure that the USB mouse and keyboard support are enabled in BIOS.

• Try using another keyboard.

If the problem remains, call for service.

All or some keys on the keyboard do not work.

The mouse or pointing device does not work.

• Make sure that the mouse or pointing-device USB cable is properly connected to the system.

• Make sure that the system and the monitor are turned on.

• Ensure that the USB mouse and keyboard support are enabled in BIOS.

• Try using another mouse or pointing-device.

If the problem remains, call for service.

Memory Verify that:

• The memory modules are seated properly.

• You have installed the correct type of memory.

• If you changed the memory, you must update the memory configuration with the

Configuration/Setup Utility program.

• All banks of memory on the DIMMs are enabled. The system might have automatically disabled a DIMM bank if it detected a problem, or a DIMM bank could have been manually disabled.

If the items above are correct and the screen remains blank, call for service.

The amount of memory displayed is less than the amount of memory installed.

Monitor Verify that:

• The primary monitor cable is connected to the video port.

• You installed the necessary device drivers for the applications.

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.

If you still cannot find the problem, call for service.

The monitor works when you turn on the system, but goes blank when you start some application programs.

The screen is blank. Verify that:

• The system power cord is plugged into the server and a working electrical outlet.

• The monitor cables are connected properly.

• The monitor is turned on and the brightness and contrast controls are adjusted

correctly.

If the items above are correct and the screen remains blank, call for service.

Only the cursor appears. Call for service.

Table 8. Troubleshooting chart.

Device Suggested action

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Chapter 5. Solving problems 45

Wavy, unreadable, rolling, distorted screen, or screen jitter.

If the monitor self-tests show the monitor is working properly, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM reseller or IBM marketing representative.

If the problem remains, call for service.

Wrong characters appear on the screen.

If the wrong language is displayed, update the BIOS code with the correct language.

If the problem remains, call for service.

Option Verify that:

• The option is designed for the server. Refer to the "Server Support" flowchart for information about obtaining ServerProven compatibility information from the World Wide Web.

• You followed the installation instructions that came with the option.

• The option is installed correctly.

• You have not loosened any other installed options or cables.

• You updated the configuration information in the Configuration/Setup Utility

program. Whenever memory or an option is changed, you must update the configuration.

If the problem remains, call for service.

An IBM option that was just installed does not work.

An IBM option that used to work does not work now.

Verify that all of the option hardware and cable connections are secure.

If the option comes with its own test instructions, use those instructions to test the option.

If the failing option is a SCSI option, verify that:

• The cables for all external SCSI options are connected correctly.

• The last option in each SCSI chain, or the end of the SCSI cable, is terminated

correctly.

• All external SCSI options are turned on. You must turn on external SCSI options before turning on the server.

If the problem remains, call for service.

Power Verify that:

• The power cables are properly connected to the server.

• The electrical outlet functions properly.

• The type of memory installed is correct.

• If you just installed an option, remove it, and restart the server. If the server now

turns on, you might have installed more options than the power supply supports.

If the problem remains, call for service.

The system does not power on.

Table 8. Troubleshooting chart.

Device Suggested action

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46 xSeries 220: Installation Guide

Serial port Verify that:

• Each port is assigned a unique address by the Configuration/Setup Utility program and none of the serial ports is disabled.

• The serial-port adapter, if you installed one, is seated properly.

If the problem remains, call for service.

The number of serial ports identified by the operating system is less than the number of serial ports installed.

A serial device does not work. Verify that:

• The device is compatible with the server.

• The serial port is enabled and is assigned a unique address.

If the problem remains, call for service.

Software To determine if problems are caused by the software, verify that:

• Your system has the minimum memory requirements needed to use the software. For memory requirements, refer to the information that comes with the software.

Note: If you have just installed an adapter or memory, you might have a

memory address conflict.

• The software is designed to operate on your system.

• Other software works on your system.

• The software that you are trying to use works on another system.

If you received any error messages when using the software program, refer to the information that comes with the software for a description of the messages and solutions to the problem.

If the items above are correct and the problem remains, contact your place of purchase.

Suspected software problem.

System Error LED When the system error light is lit, see the User’s Reference on the IBM xSeries

Documentation CD for more information on what action you should take.

Light is lit.

Universal Serial Bus (USB)

ports

Verify that:

• You are not trying to use a USB device during POST, if you have a standard (nonUSB) keyboard attached to the keyboard port.

Note: If a standard (non-USB) keyboard is attached to the keyboard port, then

the USB is disabled and the USB device might not work during POST.

• The correct USB device driver is installed.

• Your operating system supports USB devices.

If the problem remains, call for service.

A USB device does not work.

Table 8. Troubleshooting chart.

Device Suggested action

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Chapter 5. Solving problems 47

Getting information, help, and service

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

Getting information

Information about your IBM server product and preinstalled software, if any, is available in the documentation that comes with your server. That documentation includes printed books, online books, README files, and help files. In addition, information about IBM products is available on the World Wide Web and through the IBM Automated Fax System.

Using the World Wide Web: On the World Wide Web, the IBM Web site has up-todate information about IBM products and support. The address for the IBM Personal Computing home page is http://www.ibm.com/pc/.

You can find support information for your IBM products at http://www.ibm.com/pc/support/.

If you click Profile from the support page, you can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips, and Downloadable Files. In addition, you can choose to receive e-mail notifications whenever new information becomes available about your registered products.

You also can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting information by fax: If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada, you can receive, by fax, marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs).

You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.

Getting help and service

If you have a problem with your server product, you will find a wide variety of sources available to help you.

Using the documentation and diagnostic programs: Many problems can be solved without outside assistance. If you experience a problem with your server product, the first place to start is the troubleshooting information in your IBM documentation. If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program.

Most IBM server products come with a set of diagnostic programs that you can use to help you identify hardware problems. See the troubleshooting information in your IBM documentation for instructions on using the diagnostic programs.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on

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48 xSeries 220: Installation Guide

the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions.

Calling for service: If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the IBM HelpCenter®. The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

• IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service.

• Engineering Change management - Occasionally, there might be changes that are required after a product has been sold. IBM or your reseller, if authorized by IBM, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

• Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted parts contain a 7-character identification in the format IBM FRU XXXXXXX.

• Identification of software problem sources.

• Configuration of BIOS as part of an installation or upgrade.

• Changes, modifications, or upgrades to device drivers.

• Installation and maintenance of network operating systems (NOS).

• Installation and maintenance of application programs.

Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m.

Note: Response times vary; may exclude some holidays.

In addition, you are eligible for IBM Start Up Support for 90 days after installation. This service provides assistance for:

• Setting up your network operating system

• Installing and configuring interface adapters

• Installing and configuring network adapters

Please have the following information ready when you call:

• Machine type and model

• Serial numbers of your IBM hardware products

• Description of the problem

• Exact wording of any error messages

• Hardware and software configuration information

Telephone numbers: Phone numbers are subject to change without notice. For the most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.

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Chapter 5. Solving problems 49

In all other countries or regions, contact your IBM reseller or IBM marketing representative.

International Warranty Service

If you travel with your server product or relocate it to a country where your server machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your server product.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your server product is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.ibm.com/pc/support/, and click Warranty Lookup. Eligible IBM server products are identified by their four-digit machine types. For more information about International Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Announcement letters, and

Country

Telephone

number

Austria Österreich 01-24 592 5901

Belgium - Dutch Belgie 02-210 9820

Belgium - French Belgique 02-210 9800

Canada Toronto only 416-383-3344

Canada Canada - all other 1-800-565-3344

Denmark Danmark 45 20 82 00

Finland Suomi 09-22 931 840

France France 02 38 55 74 50

Germany Deutschland 07032-1549 201

Ireland Ireland 01-815 9202

Italy Italia 02-7031 6101

Luxembourg Luxembourg 298-977 5063

Netherlands Nederland 020-514 5770

Norway Norge 23 05 32 40

Portugal Portugal 21-791 51 47

Spain España 91-662 49 16

Sweden Sverige 08-477 4420

Switzerland Sch-

weiz/Suisse/Svizzera

058-333 0900

United Kingdom United Kingdom 01475-555 055

U.S.A. and Puerto Rico

U.S.A. and Puerto Rico 1-800-772-2227

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50 xSeries 220: Installation Guide

click Announcements search. In the Search by letter number only field, type 601- 034, and click Search.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.

For more information about these services, contact your IBM marketing representative.

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Appendix A. Warranty information

This appendix contains the warranty period for your product, information about obtaining warranty service and support, and the IBM Statement of Limited Warranty.

Warranty period

The warranty period varies by country or region.

Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed.

A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for:

1. parts and labor during the first year of the warranty period

2. parts only, on an exchange basis, in the second and third years of the warranty period.

IBM will charge you for any labor it provides in performance of the repair or replacement.

IBM

xSeries 220 Machine type 8646

Warranty service and support

With the original purchase of an IBM server product, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller

for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.

The following services are available during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

• IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.

• Engineering Change management - Occasionally, there might be changes that are required after a product has been shipped from IBM. In those instances, IBM will make Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered under warranty service:

• Replacement or use of non-IBM parts. All IBM parts contain a 7-character identification in the format IBM FRU XXXXXXX.

• Identification of non-IBM software problem sources.

Country or region Warranty period

United States and Canada Parts - 3 years, labor - 1 year

All Others Parts - 3 years, labor - 3 years

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52 xSeries 220: Installation Guide

• Installation of customer replaceable units (CRUs).

• Installation and configuration of machine code or licensed internal code that is

designated as customer installable.

If you do not register your server with IBM, you might be required to present proof of purchase to obtain warranty service.

Before you call for service

You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your server and software.

Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. The information that comes with your server also describes the diagnostic tests that you can perform.

If you suspect a software problem, refer to the information for the operating system or application program.

Calling for service

Please have the following information ready:

• Machine type, model, and serial number

• Description of the problem

• Exact wording of any error messages

• Hardware and software configuration information

To find the telephone number for the HelpCenter nearest you, see “Getting help and service” on page 47.

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Appendix A. Warranty information 53

IBM Statement of Limited Warranty Z125-4753-06 8/2000

This warranty statement consists of two parts: Part 1 and Part 2. Be sure to read Part 1 and the country-unique terms in Part 2 that apply to your country or region.

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications ("Specifications"). The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

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54 xSeries 220: Installation Guide

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with "how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.

Warranty Service

To obtain warranty service for a Machine, contact IBM or your reseller. If you do not register your Machine with IBM, you may be required to present proof of purchase.

During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service, provides without charge certain types of repair and exchange service to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. At its discretion, IBM or your reseller will 1) either repair or exchange the failing Machine and 2) provide the service either at your location or a service center. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Some parts of IBM Machines are designated as Customer Replaceable Units (called "CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must return all defective CRUs to IBM within 30 days of your receipt of the replacement CRU. You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. where applicable, before service is provided: a. follow the problem determination, problem analysis, and service request

procedures that IBM or your reseller provides; b. secure all programs, data, and funds contained in a Machine; c. provide IBM or your reseller with sufficient, free, and safe access to your

facilities to permit them to fulfill their obligations; and d. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

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Appendix A. Warranty information 55

Limitation of Liability

Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months' charges apply) for the Machine that is subject of the claim. For purposes of this item, the term "Machine" includes Machine Code and Licensed Internal Code.

This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:

1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE

UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.

Part 2 - Country-unique Terms

AMERICAS

BRAZIL

Governing Law: The following is added after the first sentence:

Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro.

NORTH AMERICA

Warranty Service: The following is added to this Section:

To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).

CANADA

Governing Law: The following replaces "laws of the country in which you acquired

the Machine" in the first sentence:

laws in the Province of Ontario.

UNITED STATES

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Governing Law: The following replaces "laws of the country in which you acquired

the Machine" in the first sentence:

laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this Section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces "laws of the country in which you acquired

the Machine" in the first sentence:

laws of the State of New York.

The following is added to this Section:

Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration. The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator.

The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference. The third arbitrator shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the ICC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

The English language version of this Agreement prevails over any other language version.

HONG KONG AND MACAU

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Appendix A. Warranty information 57

Governing Law: The following replaces "laws of the country in which you acquired the Machine" in the first sentence:

laws of Hong Kong Special Administrative Region.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

JAPAN

Governing Law: The following sentence is added to this Section:

Any doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust.

NEW ZEALAND

The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section:

Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

PEOPLE'S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces this Section:

Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles.

Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations, failing which either of us has the right to submit the dispute to the China International Economic and Trade Arbitration Commission in Beijing, the PRC, for arbitration in accordance with its arbitration rules in force at the time. The arbitration tribunal will consist of three arbitrators. The language to be used therein will be English and Chinese. An arbitral award will be final and binding on all the parties, and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (1958).

The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award.

During the course of arbitration, this Agreement will continue to be performed except for the part which the parties are disputing and which is undergoing arbitration.

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EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.

Warranty Service:

If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, approved by IBM to perform warranty service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM authorized service provider.

Governing Law:

The applicable laws that govern, interpret and enforce rights, duties, and obligations of each of us arising from, or relating in any manner to, the subject matter of this Statement, without regard to conflict of laws principles, as well as Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania, Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger, Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations between the parties will be determined in accordance with the French laws and all disputes arising out of this Agreement or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe, this Agreement will be governed by English Law and disputes relating to it will be submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.

THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

AUSTRIA AND GERMANY

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Appendix A. Warranty information 59

The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications.

The following paragraphs are added to this Section:

The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply.

Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense.

Limitation of Liability: The following paragraph is added to this Section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

EGYPT

Limitation of Liability: The following replaces item 2 in this Section:

as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term "Machine" includes Machine Code and Licensed Internal Code.

Applicability of suppliers and resellers (unchanged).

FRANCE

Limitation of Liability: The following replaces the second sentence of the first

paragraph of this Section:

In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

IRELAND

Extent of Warranty: The following is added to this Section:

Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by

IBM's negligence; and

2. the amount of any other actual direct damages, up to 125 percent of the charges (if

recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

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Applicability of suppliers and resellers (unchanged).

The following paragraph is added at the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

ITALY

Limitation of Liability: The following replaces the second sentence in the first

paragraph:

In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than:

1. (unchanged)

2. as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged).

The following replaces the third paragraph of this Section:

Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

Limitation of Liability: The following is added to this Section:

IBM's entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

UNITED KINGDOM

Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of

this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence;

2. the amount of any other actual direct damages or loss, up to 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim;

The following item is added to this paragraph:

3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or

Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged).

The following is added to the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

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Appendix B. Notices

This publication was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this publication to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Edition notice

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

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Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

Lotus and Domino are trademarks of Lotus Development Corporation in the United States, other countries, or both.

Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Other company, product, or service names may be the trademarks or service marks of others.

Important notes

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1000000 bytes, and GB stands for approximately 1000000000 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1000000 bytes, and GB stands for 1000000000 bytes. Total user-accessible capacity may vary depending on operating environments.

Alert on LAN ServeRAID

EtherJet ServerGuide

e-business logo ServerProven

HelpCenter TechConnect

HelpWare Tivoli

IBM Update Connector

Light Path Diagnostics Wake on LAN

NetView X-Architecture

Predictive Failure Analysis xSeries

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Appendix B. Notices 63

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Maximum memory may require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven®, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

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64 xSeries 220: Installation Guide

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN

55022. The Limits for Class A equipment were derived for commercial and industrial

environments to provide reasonable protection against interference with licensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Taiwan electrical emission statement

Japanese Voluntary Control Council for Interference (VCCI) statement

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Appendix B. Notices 65

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

IBM power cord part

number

Used in these countries and regions

13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New

Guinea, Paraguay, Uruguay, Western Samoa

13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,

Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland, France, French Guiana, Germany, Greece, Guinea, Hungary, Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon, Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius, Monaco, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia, Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR, Vietnam, former Yugoslavia, Zaire, Zimbabwe

13F9997 Denmark

14F0015 Bangladesh, Burma, Pakistan, South Africa, Sri Lanka

14F0033 Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong

S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya, Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar, Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom, Yemen, Zambia

14F0051 Liechtenstein, Switzerland

14F0069 Chile, Ethiopia, Italy, Libya, Somalia

14F0087 Israel

1838574 Thailand

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66 xSeries 220: Installation Guide

6952301 Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman

Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela

IBM power cord part

number

Used in these countries and regions

Page 79

Index

Numerics

933 MHz microprocessor, installing 27

acoustical noise emissions 2 activity lights

CD-ROM drive 33 diskette drive 33 hard disk drive 23, 33 SCSI 23, 33

adapter

considerations 13 installing 13, 14 optional system-management 14 PCI 13 PCI bus 13

RAID 15, 22, 25 air baffle, removing 12 air circulation 21

bay

drive 19

EMC shield 21

filler panel 21 bays 1, 2, 3, and 4 21 bays 5, 6, and 7 22, 25 boot block jumper 7 boot, microprocessor 26 bus, PCI 13

cabling

external 30

RAID adapter 15

routing on back 30

SCSI device 21, 23 CD-ROM drive

activity light 33

eject button 33

specifications 2 CD-ROM drive, installing 21 CD-ROM, problems 43 Class A electronic emission notice 63 components

location of 4

major 4 configuration, cabling for hardware 30 Configuration/Setup Utility 36

description 35 configuring

server 35 configuring your server 35 connectors, external 30 controls and indicators 33 cooling 9 cover

installing 29

removing 11

depth 2 DIMM

installation sequence 16

installing 17

retaining clips 17 DIMM connector, locations 17 DIMM See memory module 16 diskette drive

activity light 33

installing 21

problem 43

specifications 2 diskette, eject button 33 documentation CD 1 drive

bay filler panel 21

bay locations 19

cage 23

hot-swap

installation sequence 24

installing 25 non-hot-swap 22 preinstallation 20 standard 2

eject button

CD-ROM 33 diskette 33

electrical input 2 electronic emission Class A notice 63 electrostatic discharge-sensitive devices, handling 3,

14, 17

EMC shield 21 environment

air temperature 2 humidity 2

expansion bays

location 19 specifications 2 type 19

expansion slot cover 15 expansion slots

location 13 specifications 2

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68 xSeries 220: Installation Guide

type 13

external

cabling 30 port connectors 6

fan sink

installing 27

removing 28 FCC Class A notice 63 features 2 feet

rotatiing 10

stabilizing 10 filler panel 21

hard disk drive

activity light 23, 33

installing 21, 22, 25

specifications 2

status light 23 heat output 2 heat sink, removing 28 height 2 hot-swap drive

backplane 24

installing 19, 25

I/O ports 30 installation sequence

DIMMs 16

hot-swap drives 24 installing

adapter 14

fan sink 27

hard disk drive 19

memory module 16

microprocessor 27

side cover 29

VRM 28 installing options 9 integrated functions 2 internal cable connectors 6

J41 connector 15 jumper blocks 7 jumpers and switches 7

keyboard, problem 43, 44

LEDs

CD-ROM drive activity 33 diskette drive activity 33 front of server 33 hard disk drive activity 23, 33 hard disk drive status 23 power-on 33 SCSI activity 23, 33

system error 34 lights See LEDs 33 logs

error 39

event 39

major components 4 memory

configuration changes 16

problem 44

specifications 2 memory module

installing 16

order of installation 16

specifications 2

supported 16 microprocessor

fan sink 27, 28

heat sink 28

installing 26, 27

removing 28

specifications 2

startup 26

VRM 26, 28 microswitches 8 mouse, problem 43, 44

non-hot-swap drives, installing 19 NOS See operating system notes, important 62 notices

electronic emission 63

FCC, Class A 63

operating system, installing 37 operator information lights 33

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Index 69

option, problem 45 optional system-management adapter 14

PCI

adapters 13 bus A 13 bus B 13 expansion slots 13

system-management adapter slot 14 pointing device, problem 43, 44 population order

DIMMs 16

hot-swap drives 24 power supply, specifications 2 power, problem 45 power-control button 34 power-control button shield 31 power-on light 33 problem

CD-ROM 43

diskette drive 43

intermittent 43

keyboard or mouse 43, 44

memory 44

option 45

power 45

serial port 46

software 46

USB port 46 problem solving 39 PXE Boot Agent Utility 35

RAID See adapter 15, 22, 25 reliability, system 9 removable-media drives, installing 21 removing

fan sink 28

heat sink 28

microprocessor 28

side cover 11

support bracket 12

VRM 28 removing, air baffle 12 retainer, adapter 15 retaining clips, DIMM 17 rotating the stabilizing feet 10

SCSI

activity light 23, 33

adapter boot option 13

cable, rerouting for ServeRAID adapter 15

device 21 SCSISelect Utility

description 35 serial port, problem 46 ServeRAID adapter 15 ServeRAID programs 35 ServerGuide

CDs 35, 37

error symptoms 42 service summary 47 shield, power-control button 31 shutting down the server 32 side cover

installing 29

removing 11 size, server 2 slots See expansion slots 5, 13 software, problem 46 specifications 2 stabilizing feet 10 starting the server 31 static-sensitive devices, handling 3 status lights 33 stopping the server 32 support bracket, removing 12 switch block 8 switch functions 8 switches and jumpers 7 system board

connectors

internal cables 6

options 5 external port connectors 6 jumper blocks 7 switch block 8 switches and jumpers 7

system reliability 9 system-management adapter 14

tape drive, installing 21 temperature, air 2 terminator card, microprocessor 26, 28 thermal material 27 trademarks 62 troubleshooting 39, 43 turning off the server 32 turning on the server 31

U11, connector 26 U12, connector 26 United States electronic emission Class A notice 63 United States FCC Class A notice 63 USB port, problem 46 utility, Configuration/Setup 36

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70 xSeries 220: Installation Guide

video controller

disabling 13 specifications 2

voltage regulator module

installing 26, 28 removing 28

VRM See voltage regulator module 26, 28

weight 2 width 2

Page 83

Page 84

IBM

Part Number: 33P2492

Printed in the United States of America

33P2492