IBM F10, D00, 2102 F10, 2102 D00 Service Manual
Fibre Channel RAID Storage Server and
Expandable Storage Unit, IBM 2102
ModelF10andModelD00
Service Guide
IBM
SY27-7604-02
Fibre Channel RAID Storage Server and
Expandable Storage Unit, IBM 2102
ModelF10andModelD00
Service Guide
IBM
SY27-7604-02
Take Note!
Before using this information and the product it supports, be sure to read the general information under “Notices” on page xv.
Second Edition (April 1999)
Publications are not stocked at the address given below. If you want additional IBM publications, ask your IBM
representative or write to the IBM branch office serving your locality.
A form for reader’s comments is provided at the back of this publication. If the form has been removed, address your
comments to:
International Business Machines Corporation
RCF Processing Department
Dept G26/Bldg. 050-3
5600 Cottle Road
SAN JOSE, CA 95193-0001
U.S.A.
You can also send your comments electronically to:
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any
way it believes appropriate without incurring any obligation to you.
© Copyright International Business Machines Corporation 1999. All rights reserved.
US Government Users Restricted Rights – Use duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Figures ........................... xi
Notices ...........................xv
Safety and Environmental Notices .................xv
Safety Notices........................ xv
Environmental Notices and Statements ..............xvi
Electronic Emission Statements ..................xvi
Federal Communications Commission (FCC) Statement ........xvi
Industry Canada Compliance Statement ..............xvii
European Community Compliance Statement ............xvii
Germany Only........................xvii
Japanese Voluntary Control Council for Interference (VCCI) Class A
Statement ........................xviii
Korean Government Ministry of Communication (MOC) Statement ....xviii
Taiwan Class A Compliance Statement...............xviii
Trademarks..........................xviii
IBM License Agreement for Machine Code .............xxi
Statements of Limited Warranty .................xxiii
Production Status .......................xxiii
The IBM Warranty for Machines ..................xxiii
Warranty Service........................xxiv
Extent of Warranty .......................xxiv
Limitation of Liability ......................xxv
About This Book .......................xxvii
Who Should Use This Book....................xxvii
Related Publications ......................xxvii
Web Site...........................xxvii
Part 1. Maintenance Starting Points...................... 1
Chapter 1. Maintenance Starting Points .............. 3
2102 Fibre Channel RAID Storage Server Start Tables .......... 4
Start Table A ........................ 4
Start Table B ........................ 8
Start Table C ........................11
Start Table D ........................13
AIX Error Codes (SRNs) .....................15
The Error Code Table .....................15
Using the Error Code Table ...................15
Location Codes Displayed By Diagnostics .............31
Part 2. Installation and Removal .......................33
Chapter 2. Installation And Removal Guide .............35
Preparatory Tasks .......................35
Tools and Equipment You May Need ...............35
About the Installation Procedure .................35
Preparing the Site .......................36
Floor Space ........................36
© Copyright IBM Corp. 1999 iii
Heating and Air Conditioning ..................38
Electrical..........................39
Interface Connectors and Cables .................41
Preparing the Rackmount Cabinet .................43
Cabinet Preparation Task List ..................43
Installing the Support Rails ....................44
About Support Rails......................44
Instructions .........................44
Installing the Controller Module ..................45
Tools and Equipment .....................45
Instructions .........................45
Installing the Drive Module ....................49
Tools and Equipment .....................49
Instructions .........................49
Configuring the Controller Module .................54
Completing the Installation ....................56
Start-up Notes........................56
Configuration Notes......................56
Starting Up the Subsystem ...................56
Verifying the Installation ....................58
Removal ...........................59
LVD-SCSI Drive Cable Routing Examples ..............59
Drive Cabling Example A....................59
Drive Cabling Example B....................60
Drive Cabling Example C....................61
Drive Cabling Example D....................62
Drive Cabling Example E....................63
Drive Cabling Example F ....................64
Part 3. Controller Module Service Guide ...................67
Chapter 3. Getting Started....................69
Identifying the Parts.......................69
Controller Module Cabinets ...................69
Removable Components ....................69
Internal Components .....................70
Basic Operation ........................72
Gaining Access to the Controls .................72
Turning On the Power .....................72
Turning Off the Power .....................74
Restoring Power .......................74
Using the Status LEDs.....................75
Instructions for Modifying the Controller Module ............78
Preparing to Move the Controller Module ..............79
Removing and Installing FRUs..................79
Removing the Module from the Rackmount Cabinet ..........81
Disassembling and Reassembling the Chassis ............83
Chapter 4. Controllers .....................87
Overview...........................87
General Description......................87
Identifying Interface Problems ...................87
Types of Interface Problems...................87
Hints for Troubleshooting Interface Problems ............88
Controller FRU ........................89
Controller Description .....................89
iv IBM 2102 Model F10 and Model D00 Service Guide
Controller Specifications ....................91
Controller Servicing Notes ...................91
Troubleshooting Controller Problems ...............92
Replacing a Failed Controller ..................93
Controller Backpanel ......................96
Controller Backpanel Description .................96
Controller Backpanel Specifications ................97
Controller Backpanel Servicing Notes ...............97
Troubleshooting Controller Backpanel Problems ...........97
Replacing a Failed Controller Backpanel ..............98
Chapter 5. Cooling System ...................101
Overview of Cooling System ...................101
General Description......................101
Servicing the Cooling System ...................101
Preserving Proper Air Flow ...................102
Determining Which Fan Failed ..................102
Controller Fan FRU .......................103
Controller Fan Description ...................103
Controller Fan Specifications ..................104
Controller Fan Servicing Notes..................105
Troubleshooting Controller Fan Problems..............105
Replacing a Failed Controller Fan ................106
Power Supply Fan FRU .....................107
Power Supply Fan Description ..................107
Power Supply Fan ......................108
Power Supply Fan Servicing Notes ................109
Troubleshooting Power Supply Fan Problems ............109
Replacing a Failed Power Supply Fan ...............109
Chapter 6. Power System ....................111
Overview of Power System ....................111
General Description......................111
Servicing the Power System ...................111
Types of Power System Problems ................112
Hardware-Related Problems ..................112
Battery FRU .........................112
Battery Description ......................112
Battery Specifications .....................113
Battery Servicing Notes ....................113
Troubleshooting Battery Problems ................114
Checking the Battery Service Date ................115
Replacing the Battery FRU ...................116
Power Supply FRU .......................118
Power Supply Description ...................118
Power Supply Specifications ..................119
Power Supply Recovery Notes..................119
Troubleshooting Power Supply Problems ..............120
Recovering from a Power Supply Shutdown .............121
Replacing a Failed Power Supply.................122
Battery Harness ........................123
Battery Harness Description...................123
Battery Harness Specifications..................124
Battery Harness Servicing Notes .................124
Troubleshooting Battery Harness Problems .............125
Replacing the Battery Harness..................125
Contents v
DC Power Harnesses ......................126
DC Power Harness Description .................126
DC Power Harness Specifications ................127
DC Power Harness Servicing Notes................127
Troubleshooting DC Power Harness Problems ............127
Replacing the DC Power Harnesses................128
Power Interface Board......................130
Power Interface Board Description ................130
Power Interface Specifications ..................130
Power Interface Board Servicing Notes ..............130
Troubleshooting Power Interface Board Problems...........131
Replacing a Controller Module Chassis ..............131
Chapter 7. Reference......................133
Troubleshooting Quick Reference..................133
Controller and Interface Problems ................133
Cooling Problems ......................135
Power Problems .......................136
Part 4. Drive Module Service Guide ......................139
Chapter 8. Getting Started with the Drive Module...........141
What is the Drive Module? ....................141
Basic Components .......................142
Front View .........................142
Back View .........................142
About the Drives ........................143
Front Panel.........................143
Drive FRUs.........................144
Drive Numbering .......................144
Drive Capacities .......................145
About the SCSI Components ...................146
Environmental Services Monitor Board ...............146
Mid-Plane .........................148
Interface Cables .......................149
About the Power System .....................149
Power Supply FRUs .....................149
About the Cooling System ....................151
Fan FRUs .........................151
Moving The Drives .......................151
Chapter 9. Operating the Drive Module...............153
Basic Operation ........................153
Controls on the Front .....................153
Controls on the Back .....................153
Turn On the Power ......................153
Turn Off the Power ......................154
Perform an Emergency Shutdown ................155
Restore Power After an Emergency ................156
Checking the Drive Module ....................156
Status LEDs ........................156
Check the Overall Hardware Status ................156
Chapter 10. Servicing the Drives .................159
Disk Drive Overview ......................159
General Notes........................159
vi IBM 2102 Model F10 and Model D00 Service Guide
Drive Failure Notes ......................160
Maintaining the Drives ......................160
Replace a Failed Drive ....................160
Identify Other Drive-Related Problems ...............164
Chapter 11. Servicing the SCSI Components ............167
SCSI Component Overview ....................167
Servicing SCSI Components ..................167
Maintaining the SCSI Components .................168
Types of Interface Problems...................168
Hints for Troubleshooting Interface Problems ............169
Replace a SCSI Interface Cable .................169
Replace a Failed ESM FRU...................170
Replace a Failed MidPlane ...................173
Chapter 12. Servicing the Power System ..............179
Power System Overview .....................179
Power Supply Servicing Notes ..................179
Power Supply Recovery Notes..................179
Maintaining the Power System...................180
Types of Power System Problems ................180
Recover from a Power Supply Shutdown ..............180
Replace a Failed Power Supply .................183
Chapter 13. Servicing the Cooling System .............187
Cooling System Overview ....................187
Fan Servicing Notes .....................187
Maintaining the Cooling Fans ...................187
Replace a Failed Fan .....................188
Chapter 14. Technical Reference .................191
Technical Specifications .....................191
Factory Settings .......................191
Hardware Features ......................192
Software Features ......................192
Interface Connections and Cables .................193
Drive Module Interface Connections................193
Host SCSI Interface Connections.................193
SCSI Cables ........................194
Host SCSI Pin Assignments and Signals ..............194
SCSI Drive Pin Assignments and Signals ..............195
Chapter 15. Quick References ..................197
Drive Module Parts .......................197
Drive Module Troubleshooting Chart.................198
Part 5. Debugging Tools and Procedures ...................203
Chapter 16. RAID Manager for DOS ................205
What is RAID Manager for DOS?..................205
When to Use RAID Manager for DOS ................205
Menu Options Summary .....................206
Task Summary ........................208
PC Requirements and Preparation Tasks ...............208
PC Requirements ......................208
Preparation Tasks ......................209
Contents vii
Changing DRM Boot Up Defaults (Floppy Drive and COM Port) ......210
Using DRM with a Monochrome Display ...............210
Connecting to the Controller Locally.................210
Starting DRM .........................211
Verifying the Installation .....................212
Using the Array Configuration Editor (ACE) ..............212
Starting ACE ........................213
The Logical Unit Window ....................214
The Drive Window ......................216
Navigating in ACE ......................221
Identifying Drives and Logical Units ................222
Identify the Controller or Change the Name .............222
Scan the Bus for Array Devices .................222
Using the Array Monitor ....................223
Diagnostics .........................225
Changing the Password ....................226
Display and Set the Battery Age .................226
Checking Array Status.....................226
Chapter 17. Installing the Remote Support Feature ..........229
Remote Support Attachment of the WTI Data Switch and Modem ......229
Remote Support Feature Initial Installation .............229
Chapter 18. Drive Microcode Download ..............239
Downloading Drive Microcode from Windows NT using DriveDload .....239
What is DriveDload? .....................239
When to Use DriveDload ....................239
Installing DriveDload .....................239
Starting DriveDload ......................240
Using DriveDload ......................240
Drive Mode Page Download...................243
Downloading Drive Microcode from HP-UX or SUN Solaris Using drvDLoad . . 244
What is drvDLoad? ......................244
When to Use drvDLoad ....................244
Installing drvDLoad ......................244
Starting drvDLoad ......................245
Using drvDLoad .......................245
Downloading Drive Microcode From An AIX Host ............246
Chapter 19. Controller Debug Shell ................247
Accessing the Controller Debug Shell ................247
Controller Debug Shell Commands .................248
Summary of Common Debug Shell Commands ...........248
Part 6. Appendixes .............................251
Appendix A. AIX Code Information ................253
2102-F10 Error Log Sense Information................253
Field Replaceable Unit (FRU) Codes ................258
Additional FRU Information ....................258
Disk Array Errors........................260
2102 Array Additional Sense Codes And Qualifiers (ASC/ASQ) .......261
Appendix B. Safety Inspection Procedure..............269
Appendix C. Safety Inspection Procedure in German .........273
viii IBM 2102 Model F10 and Model D00 Service Guide
Appendix D. Safety Inspection Procedure in Traditional Chinese.....277
Appendix E. Fibre Channel RAID Storage Server and Expandable Storage
Unit Parts Catalog ......................281
2102 Model F10 Controller Module FRUs...............282
2102 Model D00 Drive Module FRUs ................286
Glossary ..........................289
Index ............................291
Readers’ Comments — We’d Like to Hear from You..........309
Contents ix
x IBM 2102 Model F10 and Model D00 Service Guide
Figures
1. Controller Module Dimensions .................37
2. Dimensions of Drive Module..................38
3. Interface Connections on Controller Module ............41
4. Media Interface Adapter (MIA) .................42
5. Rackmount Cabinet .....................43
6. Removable Covers on the Controller Module............46
7. Removing The FRUs ....................46
8. Removing The FRUs – cont...................47
9. Removing The FRUs – cont...................47
10. Chassis Mounting on Support Rails ...............48
11. Interface Connections on a Rackmount Controller Module .......49
12. Removing the Drive Module FRUs ...............50
13. Removing the Drive Module FRUs – cont..............51
14. Tray ID and Option Switches .................53
15. Connecting Interface Cables and Power Cords ...........54
16. Setting the Fibre Host IDs ..................55
17. Controller Module Power Cords and Power Switches.........57
18. Drive Module Power Switches .................57
19. Rackmount Cabling to One Drive Module .............60
20. Rackmount Cabling to Two Drive Modules ............61
21. Rackmount Cabling to Three Drive Modules ............62
22. Rackmount Cabling to Four Drive Modules ............63
23. Rackmount Cabling to Five Drive Modules ............64
24. Rackmount Cabling to Six Drive Modules .............65
25. Rackmount Cabinet .....................69
26. Front View of Controller Module ................70
27. Back View of Controller Module ................70
28. Internal Components ....................71
29. Internal Components – cont...................71
30. Removable Cover on the Controller Module ............72
31. Controller Module Power Switches ...............73
32. LEDs on the Front .....................76
33. LEDs on the Back .....................78
34. Removing and Installing FRUs .................80
35. Removing and Installing FRUs – cont. ..............80
36. Removing and Installing FRUs – cont. ..............81
37. Disconnecting Interface Cables.................82
38. Removing and Installing the Chassis on Support Rails ........82
39. Removing and Replacing the Cover Plate.............83
40. Removing Screws, Harnesses, and Power Supply Assembly ......84
41. DC Battery and Power Harness Connections ...........85
42. Removing the Controller Card Cage ...............85
43. Controller FRUs in Controller Module ..............87
44. Controller FRU, Slots and LEDs ................89
45. Controller FRU, Slots and LEDs – cont. .............90
46. LEDs on Front Covers ....................93
47. Removing and Installing a Controller FRU.............95
48. Controller Card Cage ....................96
49. Controller Module Cooling System ...............101
50. Air Flow through Chassis ...................102
51. Controller Module Fan Fault LEDs ...............103
52. Controller Fan FRU and Status LEDs ..............104
53. Removing and Installing a Controller Fan .............107
© Copyright IBM Corp. 1999 xi
54. Power Supply Fan FRU ...................108
55. Removing and Installing a Power Supply Fan FRU .........110
56. Controller Module Power System FRUs .............111
57. Battery FRU........................113
58. Removing and Replacing a Front Cover .............115
59. Battery FRU Service Label ..................116
60. Removing and Installing the Battery FRU .............117
61. Power Supply FRU .....................119
62. Fault Indicators for a Failed Power Supply ............122
63. Turning Off the Power and Unplugging the Power Cord........123
64. Removing and Installing a Power Supply FRU ...........123
65. Battery Harness ......................124
66. Removing and Installing a Battery Harness ............126
67. DC Power Harnesses ....................127
68. Reconnecting the DC Power Harnesses .............129
69. Power Supply Assembly ...................130
70. Drive Module .......................141
71. Front Views of the Drive Module ................142
72. Back View of the Drive Module.................143
73. Drive LEDs ........................144
74. Drive FRU ........................144
75. Drive Channel and SCSI ID Numbering..............145
76.ESMFRU........................146
77. ESM Board Connectors, Switches, and LEDs ...........147
78. Location of Mid-Plane ....................149
79. Power Supply FRU .....................150
80.FanFRU.........................151
81. Power Cords and Switches ..................154
82. Drive LEDs on the Front Panel.................157
83. LEDs on Drive Module with ESM Board .............158
84. Drive FRU and Front Panel LEDs................162
85. Removing/Installing Drive FRUs ................163
86. Amber Fault LEDs (Rackmount) ................171
87. Power Switches, Power Cords, and SCSI Interface Cables ......172
88. Removing/Installing an ESM FRU................173
89. Power Switches, Power Cords, and SCSI Cables ..........175
90. Removing/Installing Power Supplies and Interface FRUs .......175
91. Removing/Installing Drive and Fan FRUs .............176
92. Rear Mounting Screws ....................177
93. Front Mounting Screws....................177
94. Fault LEDs on the Back of the Drive Module............181
95. Fault LEDs on the Back of the Drive Module............184
96. Power Switches and Power Cords ...............185
97. Removing/Installing a Power Supply FRU .............186
98. Fault LEDs on the Back of the Drive Module............189
99. Removing/Installing a Fan FRU ................190
100. RAID Manager for DOS Main Menu ...............212
101. The Array Configuration Editor (ACE) Display ...........213
102. The Logical Unit window ...................214
103. The Logical Unit Status Display ................215
104. The Drive window .....................217
105. The Drive Matrix ......................218
106. Device Drawer with Single Drive Bus (Bridge Disable OFF) ......218
107. Device Drawer with 2 Drive Buses (Bridge Disable ON)........219
108. Attachment of the Modem and WTI Switch to a IBM 2102 F10 Fibre
Channel Storage Server ...................229
xii IBM 2102 Model F10 and Model D00 Service Guide
109. Help Menu. ........................231
110. Port Configuration Menu ...................232
111. Port Configuration Menu ...................233
112. Help Menu. ........................237
113. DriveDload Main Menu....................241
114. 2102 Model F10 Controller Module FRUs .............282
115. 2102 Model F10 Controller Module FRUs – cont. ..........283
116. 2102 Model F10 Controller Module FRUs – cont. ..........284
117. 2102 Model D00 Drive Module FRUs ..............286
Figures xiii
xiv IBM 2102 Model F10 and Model D00 Service Guide
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not intended to state or imply
that only that IBM product, program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protected rights, any functionally equivalent
product, program, or service, may be used instead of the IBM product, program, or
service. The evaluation and verification of operation in conjunction with other
products, except those expressly designated by IBM, are the responsibility of the
user.
IBM may have patents or pending patent applications covering subject matter in this
document. The furnishing of this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Read Before Using
IMPORTANT
YOU ACCEPT THE TERMS OF THIS IBM LICENSE AGREEMENT FOR
MACHINE CODE BY YOUR USE OF THE HARDWARE PRODUCT OR
MACHINE CODE. PLEASE READ THE AGREEMENT CONTAINED IN THIS
BOOK BEFORE USING THE HARDWARE PRODUCT. SEE “IBM License
Agreement for Machine Code” on page xxi.
Safety and Environmental Notices
This section contains information about:
v Safety notices used in this guide
v Environmental notices and statements for this product
Safety Notices
Note: For a translation of the danger and caution notices, see
Notices for Open Attachment
Definitions of Safety Notices
DANGER
A danger notice indicates the presence of a hazard that has the potential of
causing death or serious personal injury.
Translated Safety
, GC26-7246.
CAUTION:
A caution notice indicates the presence of a hazard that has the potential of
causing minor or moderate personal injury.
© Copyright IBM Corp. 1999 xv
CAUTION:
The drawer weighs approximately 25 kg (55 lb) with no devices installed. Do
not try to lift it by yourself. Ask another service representative for assistance.
CAUTION:
Energy hazard, remove power before servicing.
CAUTION:
This unit weighs between 18 kg (39.7 pounds) and 32 kg (70.5 pounds). Two
persons are required to safely move it. Using less than two persons to move
it can result in injury.
Attention: An attention notice indicates the possibility of damage to a program,
device, system or data.
Translations of the Safety Inspection Procedure
See “Appendix C. Safety Inspection Procedure in German” on page 273 and
“Appendix D. Safety Inspection Procedure in Traditional Chinese” on page 277 for
the German and Chinese translations of “Appendix B. Safety Inspection Procedure”
on page 269.
Environmental Notices and Statements
Product Disposal
This product contains a SEALED LEAD ACID BATTERY. When the battery
assembly is replaced, the used battery assembly must be returned to IBM for
proper disposal.
Product Recycling
This unit contains recyclable materials. These materials should be recycled where
processing sites are available and according to local regulations. In some areas
IBM provides a product take-back program that ensures proper handling of the
product. Contact your IBM representative for more information.
Electronic Emission Statements
This section gives the electronic emission notices or statements for the United
States and other countries.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at
his own expense.
xvi IBM 2102 Model F10 and Model D00 Service Guide
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d’Industrie Canada: Cet appareil
numérique de la classe A est conform à la norme NMB-003 du Canada.
European Community Compliance Statement
This product is in conformity with the protection requirements of EC Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
Germany Only
Zulassungsbescheinigung laut Gesetz ueber die elektromagnetische
Vertraeglichkeit von Geraeten (EMVG) vom 30. August 1995.
Dieses Geraet ist berechtigt, in Uebereinstimmung mit dem deutschen EMVG das
EG-Konformitaetszeichen - CE - zu fuehren.
Der Aussteller der Konformitaetserklaeung ist die IBM Deutschland.
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Geraet erfuellt die Schutzanforderungen nach EN 50082-1 und
EN 55022 Klasse A.
EN 55022 Klasse A Geraete beduerfen folgender Hinweise:
Nach dem EMVG:
"Geraete duerfen an Orten, fuer die sie
nicht ausreichend entstoert
sind, nur mit besonderer Genehmigung des Bundesministeriums
fuer Post und Telekommunikation oder des Bundesamtes fuer Post und
Telekommunikation
betrieben werden. Die Genehmigung wird erteilt, wenn keine
elektromagnetischen Stoerungen zu erwarten sind." (Auszug aus dem
EMVG, Paragraph 3, Abs.4)
Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung
mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.
Nach der EN 55022:
Notices xvii
"Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im
Wohnbereich Funkstoerungen verursachen. in diesem Fall kann vom
Betreiber verlangt werden, angemessene Massnahmen durchzufuehren
und dafuer aufzukommen."
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen, sind die Geraete wie in den
Handbuechern angegeben zu installieren und zu betreiben.
Japanese Voluntary Control Council for Interference (VCCI) Class A
Statement
Korean Government Ministry of Communication (MOC) Statement
Please note that this device has been approved for business purposes with regard
to electromagnetic interference. If you find this is not suitable for your use, you may
exchange it for one with a non-business purpose.
Taiwan Class A Compliance Statement
Trademarks
The following terms are trademarks of the International Business Machines
Corporation in the United States or other countries or both:
IBM
Seascape
StorWatch
HP-UX and Hewlett-Packard are trademarks of Hewlett-Packard Company.
Sun, SPARC, SunOS, and Solaris, are trademarks of Sun Microsystems, Inc.
xviii IBM 2102 Model F10 and Model D00 Service Guide
Windows NT and Alpha Windows NT are trademarks of Microsoft Corporation.
UNIX is a registered trademark in the United States and other countries licensed
exclusively through X/Open Company Limited.
Other company, product, or service names, may be trademarks or service marks of
others.
Notices xix
xx IBM 2102 Model F10 and Model D00 Service Guide
IBM License Agreement for Machine Code
Regardless of how you acquire (electronically, preloaded, on media or otherwise)
BIOS, Utilities, Diagnostics, Device Drivers or Microcode (collectively called
“Machine Code”), you accept the terms of this Agreement by your initial use of a
Machine or Machine Code. The term “Machine” means an IBM machine, its
features, conversions, upgrades, elements or accessories, or any combination of
them. Acceptance of these license terms authorizes you to use Machine Code with
the specific product for which it is provided.
International Business Machines Corporation or one of its subsidiaries (“IBM”), or an
IBM supplier, owns copyrights in Machine Code.
IBM grants you a nonexclusive license to use Machine Code only in conjunction
with a Machine. As the rightful possessor of a Machine, you may make a
reasonable number of copies of Machine Code as necessary for backup,
configuration, and restoration of the Machine. You must reproduce the copyright
notice and any other legend of ownership on each copy of Machine Code you
make.
You may transfer possession of Machine Code and its media to another party only
with the transfer of the Machine on which the Machine Code is used. If you do so,
you must give the other party a copy of these terms and provide all user
documentation to that party. When you do so, you must destroy all your copies of
Machine Code.
Your license for Machine Code terminates when you no longer rightfully possess the
Machine.
No other rights under this license are granted.
You may not, for example, do any of the following:
1. otherwise copy, display, transfer, adapt, modify, or distribute in any form,
Machine Code, except as IBM may authorize in a Machine’s user
documentation.
2. reverse assemble, reverse compile, or otherwise translate the Machine Code,
unless expressly permitted by applicable law without the possibility of
contractual waiver;
3. sublicense or assign the license for the Machine Code; or
4. lease the Machine Code or any copy of it.
The terms of IBM’s Machine warranty, which is incorporated into this Agreement by
reference, apply to Machine Code. Please refer to that warranty for any questions
or claims regarding performance or liability for Machine Code.
© Copyright IBM Corp. 1999 xxi
xxii IBM 2102 Model F10 and Model D00 Service Guide
Statements of Limited Warranty
International Business Machines Corporation
Armonk, New York, 10504
The warranties provided by IBM in this Statement of Limited Warranty1apply only to
Machines you originally purchase for your use, and not for resale, from IBM or your
reseller. The term “Machine” means an IBM machine, its features, conversions,
upgrades, elements, or accessories, or any combination of them.
Unless IBM specifies otherwise, the following warranties apply only in the country
where you acquire the Machine. If you have any questions, contact IBM or your
reseller.
Machine: IBM Fibre Channel RAID Storage Server and
Warranty Period: One Year*
* Contact your place of purchase for warranty service information.
Production Status
Each Machine is manufactured from new parts, or new and used parts. In some
cases, the Machine may not be new and may have been previously installed.
Regardless of the Machine’s production status, IBM’s warranty terms apply.
Expandable Storage Unit
2102 Model F10 and 2102 Model D00
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications. The
warranty period for a Machine is a specified, fixed period commencing on its Date
of Installation. The date on your receipt is the Date of Installation, unless IBM or
your reseller informs you otherwise.
During the warranty period IBM or your reseller, if authorized by IBM, will provide
warranty service under the type of service designated for the Machine and will
manage and install engineering changes that apply to the Machine.
For IBM or your reseller to provide warranty service for a feature, conversion, or
upgrade, IBM or your reseller may require that the Machine on which it is installed
be 1) for certain Machines, the designated, serial-numbered Machine and 2) at an
engineering-change level compatible with the feature, conversion, or upgrade. Many
of these transactions involve the removal of parts and their return to IBM. You
represent that all removed parts are genuine and unaltered. A part that replaces a
removed part will assume the warranty service status of the replaced part.
If a Machine does not function as warranted during the warranty period, IBM or your
reseller will repair it or replace it with one that is at least functionally equivalent,
without charge. The replacement may not be new, but will be in good working order.
1. Form Z125-4753
© Copyright IBM Corp. 1999
xxiii
If IBM or your reseller is unable to repair or replace the Machine, you may return it
to your place of purchase and your money will be refunded.
If you transfer a Machine to another user, warranty service is available to that user
for the remainder of the warranty period. You should give your proof of purchase
and this Statement to that user. However, for Machines which have a lifetime
warranty, this warranty is not transferable.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call
IBM. In the United States, call IBM at 1-800-IBM-SERV (426-7378) In Canada, call
IBM at 1-800-465-6666. You may be required to present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either
at your location or at IBM’s or your reseller’s service center, to restore a Machine to
good working order.
When a type of service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours.
You represent that all removed items are genuine and unaltered. The replacement
may not be new, but will be in good working order and at least functionally
equivalent to the item replaced. The replacement assumes the warranty service
status of the replaced item. Before IBM or your reseller exchanges a Machine or
part, you agree to remove all features, parts, options, alterations, and attachments
not under warranty service. You also agree to ensure that the Machine is free of
any legal obligations or restrictions that prevent its exchange.
You agree to:
1. obtain authorization from the owner to have IBM or your reseller service a
2. where applicable, before service is provided:
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
The warranties may be voided by misuse, accident, modification, unsuitable
physical or operating environment, improper maintenance by you, removal or
alteration of Machine or parts identification labels, or failure caused by a product for
which IBM is not responsible.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
Machine that you do not own; and
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provide,
b. secure all programs, data, and funds contained in a Machine, and
c. inform IBM or your reseller of changes in a Machine’s location.
xxiv IBM 2102 Model F10 and Model D00 Service Guide
PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT
EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
IBM is liable only for:
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages or loss, up to the greater of U.S.
$100,000 or the charges (if recurring, 12 months’ charges apply) for the
Machine that is the subject of the claim.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR LOSSES OR DAMAGES (OTHER
THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR
DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR
INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES
(INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM OR YOUR RESELLER
IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO
YOU.
Statements of Limited Warranty xxv
xxvi IBM 2102 Model F10 and Model D00 Service Guide
About This Book
This book provides the information for servicing the IBM Fibre Channel RAID
Storage Server with the Expandable Storage Unit.
Who Should Use This Book
This publication is for Service Representatives who are installing and maintaining
the 2102 subsystem.
Related Publications
Additional information that is related to the subsystem is available in the following
publications:
Seascape Solution Rack, Installation and Service Guide, IBM 2101 Model 100
v
SY27-7606
v
Fibre Channel RAID Storage Server, Introduction and Planning Guide, IBM 2102
GC26-7281
Fibre Channel Storage Manager, Installation Guide for Microsoft Windows NT
v
SC26-7283
v
StorWatch Fibre Channel RAID Specialist, Installation Guide for Microsoft
Windows NT and Windows 95
v
Fibre Channel Storage Manager and StorWatch Fibre Channel RAID Specialist,
User’s Guide
Fibre Channel Storage Manager, Installation Guide for Sun Solaris Operating
v
System
v
Fibre Channel Storage Manager, Installation Guide for Hewlett Packard HP-UX
Operating System
v
Fibre Channel RAID Storage Server and Expandable Storage Unit, User’s Guide,
IBM 2102 Model F10 and Model D00
v
Fibre Channel Storage Hub, Installation, Service, and User’s Guide, IBM 2103
Model H07
v
Fibre Channel Storage Manager, Installation and User’s Guide for the AIX
Operating System
v
Diagnostic Information for Multiple Bus Systems
, SC26-7285
, SC26-7286
, SC26-7289
,
,
,
, SC26-7284
, SC26-7287
, SC26-7288
, SC26-7290
, SA38-0509
Additional publications are available for purchase from IBM. For a list of publications
available in your country:
v In the U.S. and Puerto Rico, call 1–800–426–7282.
v In the United Kingdom, call 01705–565000 or 0161–9056001.
v In Canada, call 1–800–465–1234.
v In other countries, contact the IBM support organization that services your area,
your IBM marketing representative, or your IBM reseller.
Web Site
For more Fibre Channel Storage information, go to
http://www.ibm.com/storage/fcss on the World Wide Web.
© Copyright IBM Corp. 1999 xxvii
xxviii IBM 2102 Model F10 and Model D00 Service Guide
Loading...