IBM CFFh Installation And User Manual

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2/4 Port Ethernet Expansi on Card (CFFh) for IBM BladeCenter

Installation an d User's Guide

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2/4 Port Ethernet Expansi on Card (CFFh) for IBM BladeCenter

Installation an d User's Guide

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Note: Before using this information and the product it supports, read the general information in Appendix B, “Warranty,” on page 17

and Appendix C, “Notices,” on page 35.

Second Edition (September 2008)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1

Features and specifications . . . . . . . . . . . . . . . . . . . . .1

Supported operating systems . . . . . . . . . . . . . . . . . . . .2

Option package contents . . . . . . . . . . . . . . . . . . . . . .2

Related documentation . . . . . . . . . . . . . . . . . . . . . .2

The IBM Documentation CD . . . . . . . . . . . . . . . . . . . .3

Hardware and software requirements . . . . . . . . . . . . . . . .3

Using the Documentation Browser . . . . . . . . . . . . . . . . .3

Notices and statements in this document . . . . . . . . . . . . . . . .4

Chapter 2. Installing an expansion card . . . . . . . . . . . . . . .5

Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .5

Media Access Control (MAC) addresses . . . . . . . . . . . . . . . .7

Handling static-sensitive devices . . . . . . . . . . . . . . . . . . .7

Installing the expansion card . . . . . . . . . . . . . . . . . . . .8

Installing device drivers and firmware . . . . . . . . . . . . . . . . .9

Device drivers . . . . . . . . . . . . . . . . . . . . . . . . .9

Firmware . . . . . . . . . . . . . . . . . . . . . . . . . .10

Replacing an expansion card . . . . . . . . . . . . . . . . . . . .11

Chapter 3. Solving problems . . . . . . . . . . . . . . . . . . .13

Appendix A. Getting help and technical assistance . . . . . . . . . .15

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the documentation . . . . . . . . . . . . . . . . . . . . .15

Getting help and information from the World Wide Web . . . . . . . . . .15

Software service and support . . . . . . . . . . . . . . . . . . .16

Hardware service and support . . . . . . . . . . . . . . . . . . .16

IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .16

Appendix B. Warranty . . . . . . . . . . . . . . . . . . . . . .17

IBM Statement of Limited Warranty Z125-4753-09 08/2006 . . . . . . . .17

Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . .17

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . .21

Part 3 - Warranty Information . . . . . . . . . . . . . . . . . .31

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .35

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .35

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .36

Product recycling and disposal . . . . . . . . . . . . . . . . . . .37

Battery return program . . . . . . . . . . . . . . . . . . . . . .38

Electronic emission notices . . . . . . . . . . . . . . . . . . . .39

Federal Communications Commission (FCC) statement . . . . . . . . .39

Industry Canada Class A emission compliance statement . . . . . . . .40

Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .40

Australia and New Zealand Class A statement . . . . . . . . . . . .40

United Kingdom telecommunications safety requirement . . . . . . . . .40

European Union EMC Directive conformance statement . . . . . . . . .40

Taiwanese Class A warning statement . . . . . . . . . . . . . . .41

Chinese Class A warning statement . . . . . . . . . . . . . . . .41

Japanese Voluntary Control Council for Interference (VCCI) statement . . .41

Korean Class A warning statement . . . . . . . . . . . . . . . .41

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

iv 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

Each caution and danger statement in this document is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information document.

For example, if a caution statement is labeled “Statement 1,” translations for that caution statement are in the IBM Safety Information document under “Statement 1.”

Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device.

vi 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

Statement 21:

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade server-cover before installing the blade server.

Safety vii

viii 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Chapter 1. Introduction

This Installation and User's Guide contains instructions for installing a 2/4 Port Ethernet Expansion Card (CFFh) for IBM® BladeCenter® in an IBM BladeCenter blade server.

Notes:

1. The 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter is referred to throughout this document as the expansion card.

2. The two Broadcom BCM5709s communication modules are referred to throughout this document as the communication modules.

3. The communication module is part of the NetXtreme II family.

expansion card provides additional 1 Gb per second, full duplex, Ethernet links

The between a blade server and Ethernet switch modules in the BladeCenter I/O switch module bays. The expansion card interfaces to the blade server using the PCI Express bus. The expansion card functions as a 4-port card when it is installed into a BladeCenter H unit and a 2-port card when installed into a BladeCenter S unit.

For information about teaming and failover options for the expansion card blade server connections, see the Broadcom NetXtreme II Gigabit Ethernet Software CD. See “Device drivers” on page 9 for instructions for locating the CD on the IBM Support Web site.

This document provides the following information about the expansion card:

v Installation procedure v Procedures for determining and updating the firmware and device drivers v Troubleshooting information

expansion card comes with a one-year limited warranty. For information about

The your warranty, see Appendix B, “Warranty,” on page 17. You can obtain up-to-date information about the expansion card and other IBM server products at http://www.ibm.com/systems/x/.

This Installation and User's Guide and the most recent versions of other documents that provide detailed information about the BladeCenter unit, blade server, and available optional devices are provided in Portable Document Format (PDF) at http://www.ibm.com/systems/support/.

For service or assistance, see Appendix A, “Getting help and technical assistance,” on page 15.

Features and specifications

The expansion card has the following features:

v Connection to 1000BASE-X environments using BladeCenter Ethernet switches v Compliance with U.S. and international safety and emissions standards v Full-duplex (FDX) capability, enabling simultaneous transmission and reception of

data on the Ethernet local area network (LAN)

v Failover support v Preboot Execution Environment (PXE) support v Support for direct memory access (DMA) v Support for bus mastering

The expansion card has the following specifications.

Table 1. Expansion-card specifications

Type Specification

Host data transfer PCI Express

NVRAM Two programmable, 4 Mb flash modules

Dimensions Approximately 15.9 cm x 12.5 cm (6.26 in. x 4.92 in.)

Operating power Approximately 6.5 watts

Communication module Two Broadcom BCM5709s communication modules

Supported operating systems

The following operating systems support the expansion card:

v Microsoft® Windows® 2000 Server v Microsoft Windows 2003 Server v Microsoft Windows 2008 Server v Red Hat Advanced Server v SUSE Linux Enterprise Server (SLES) v Netware v Unixware

Option package contents

The expansion-card option package includes the following items:

v 2/4 Port Ethernet Expansion Card

v Documentation CD

The IBM Documentation CD

The IBM Documentation CD contains documentation for the expansion card in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM Documentation CD requires the following minimum hardware and software:

v Microsoft Windows XP, Windows 2000, or Red Hat Linux v 100 MHz microprocessor v 32 MB of RAM v Adobe® Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the documents, and view documents, using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in your system and displays the documents in the language for that region (if available). If a document is not available in the language for that region, the English-language version is displayed.

Use one of the following procedures to start the Documentation Browser:

v If Autostart is enabled, insert the CD into the CD or DVD drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users, use one of the following

procedures: – If you are using a Windows operating system, insert the CD into the CD or

DVD drive and click Start --> Run. In the Open field, type

e:\win32.bat

where e is the drive letter of the CD or DVD drive, and click OK.

– If you are using a Linux operating system, insert the CD into the CD or DVD

drive; then, run the following command from the /mnt/cdrom directory:

sh runlinux.sh

Select the expansion card from the Product menu. The Available Topics list displays all the documents for your expansion card. Some documents might be in folders. A plus sign (+) indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents.

When you select a document, a description of the document is displayed under Topic Description. To select more than one document, press and hold the Ctrl key while you select the documents. Click View Book to view the selected document or

Chapter 1. Introduction 3

documents in Acrobat Reader or xpdf. If you selected more than one document, all the selected documents are opened in Acrobat Reader or xpdf.

To search all the documents, type a word or word string in the Search field and click Search . The documents in which the word or word string appears are listed in order of the most occurrences. Click a document to view it, and press Crtl+F to use the Acrobat search function, or press Alt+F to use the xpdf search function within the document.

Click Help for detailed information about using the Documentation Browser.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual

Safety Information document, which is on the IBM Support CD. Each caution and

danger statement is numbered for reference to the corresponding statement in your language in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

4 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Chapter 2. Installing an expansion card

This chapter provides instructions for installing an expansion card in your blade server or expansion unit. The following documents provide related information:

v The Installation and User's Guide for your blade server or expansion unit

provides server-specific expansion-card installation requirements.

v The Installation and User's Guide for your BladeCenter unit shows I/O-module

bay locations.

v The Installation and User's Guide for your I/O module has installation and

configuration instructions for the I/O module.

Installation guidelines

Before you install the expansion card, read the safety information and the guidelines in “Handling static-sensitive devices” on page 7. This information will help you work safely.

Make sure that you are using the latest versions of device drivers and firmware for your blade server, management module, and I/O modules that are used by the expansion card. Go to http://www.ibm.com/systems/support/ for the latest information about upgrading the device drivers and firmware for BladeCenter components. See the latest instructions in the documentation that comes with the updates.

Before you install an expansion card into a blade server or expansion unit, consider the following BladeCenter I/O-module information.

Table 2. Expansion-card connections to expansion-card ports

Expansion-card

BladeCenter Unit I/O module bays

BladeCenter H 7 (upper left

interconnect-module bay)

8 (upper right interconnect-module bay)

9 (lower left interconnect-module bay)

10 (lower right interconnect-module bay)

BladeCenter S 2 (lower left) 1 Module 1: port 1,

2 (lower left) 3 Module 1: port 2,

ports Module ports

1 Module 1: port 1,

MAC 1

2 Module 2: port 1,

MAC 3

3 Module 1: port 2,

MAC 2

4 Module 2: port 2,

MAC 4

MAC 1

MAC 2

Notes:

1. If a blade server with an expansion card is installed in a BladeCenter H unit, I/O module bays 7, 8, 9, and 10 must either contain an Ethernet switch module or be empty. Installing a second I/O module in the BladeCenter unit provides a backup I/O module in case one I/O module fails.

2. If a blade server with an expansion card is installed in a BladeCenter S unit, I/O module bay 2 must contain an Ethernet switch module or be empty.

The following diagrams show the Ethernet connectivity paths, port names, and MAC address assignments for BladeCenter chassis.

Figure 1. Expansion card in BladeCenter H unit

6 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Figure 2. Expansion card in BladeCenter S unit

Media Access Control (MAC) addresses

Media Access Control (MAC) addresses have been assigned and installed on the expansion card. Each port has two MAC addresses: the first address is the Ethernet address, and the second MAC address is for the iSCSI function. Port 1 of the first communication module is assigned the base MAC address. Port 2 of the first communication module receives the next MAC address assignment, followed by like assignments on the second communication module. The Ethernet MAC assignments for all ports are even-numbered addresses. The odd-numbered MAC addresses are iSCSI assignments.

Note: The iSCSI and RDMA offload functions of the communication module are not

supported for this release of the expansion card. Firmware updates for the iSCSI function of the expansion card might fail during a successful firmware-update operation.

Handling static-sensitive devices

Attention: Static electricity can damage the blade server and other electronic

devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

Chapter 2. Installing an expansion card 7

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v When you work on a BladeCenter unit that has an electrostatic discharge (ESD)

connector, use a wrist strap when you handle modules, optional devices, or blade servers. To work correctly, the wrist strap must have a good contact at both ends (touching your skin at one end and firmly connected to the ESD connector on the front or back of the BladeCenter unit).

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it. v While the device is still in its static-protective package, touch it to any unpainted

metal surface of the BladeCenter unit or any unpainted metal surface on any other grounded component in the rack you are installing the device in for at least 2 seconds. (This drains static electricity from the package and from your body.)

v Remove the device from its package and install it directly into the blade server

without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not put the device on the blade server cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

Installing the expansion card

Figure 3 on page 9 shows installation of the expansion card in a typical blade server system board; the procedure for installing the card in an expansion unit is similar. The appearance of your blade server or expansion unit might be different. See the documentation that came with your blade server or expansion unit for more information.

To install the expansion card, complete the following steps:

1. Read the safety information in “Handling static-sensitive devices” on page 7.

2. If the blade server is installed in the BladeCenter unit, remove it (see the documentation that came with your BladeCenter unit for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover or expansion-unit cover (see the documentation that came with your BladeCenter unit for instructions).

5. Touch the static-protective package that contains the expansion card to any

unpainted metal surface on the BladeCenter unit or any unpainted metal

surface on any other grounded rack component; then, remove the expansion card from the package.

6. If present, remove the black protective cover from the connector on the expansion card.

7. If present, remove the black protective cover from the blade server expansion-card connector.

8. Hold the expansion card at an approximate 30 degree angle and slide it into the two mounting posts, making sure that the card-guide holes are aligned; then, gently pivot the card into the expansion-card connector. Press firmly on the Press to Install label to seat the expansion card.

8 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Figure 3. Installing the expansion card into a blade server

9. Replace the blade server cover or expansion-unit cover. See the documentation that came with your BladeCenter unit for instructions.

10. Install the blade server into the BladeCenter unit or expansion unit and turn on the blade server.

11. Install the expansion card device driver. See “Installing device drivers and

firmware” for more information.

12. Verify that the latest-level firmware is installed. See “Installing device drivers and firmware” for more information

Installing device drivers and firmware

After you install the expansion card you must install the device drivers. Yo u can also verify that the latest firmware is installed if desired. The expansion card comes with the latest level of firmware. However, periodic updates are made available.

Note: Before you install the device driver and firmware, make sure that the

following firmware are at the latest level:

v Advanced Management Module v Blade server BIOS and Baseboard Management Controller

Device drivers

After you install the expansion card, you must install the device driver for your operating system. See “Supported operating systems” on page 2 for a list of supported operating systems.

Notes:

1. Windows users are encouraged to install the Broadcom Advanced Control Suite,

which is included on the Broadcom NetXtreme II Gigabit Ethernet Software CD.

Chapter 2. Installing an expansion card 9

2. Note that this procedure is often similar or identical to the device-driver installation procedure for the blade server integrated Ethernet communications controllers.

To find the latest device driver, complete the following steps:

1. Go to http://www.ibm.com/systems/support.

2. Under Select product or service type for support, click the down arrow, select BladeCenter , and click Go.

3. Under Product family, select HS21 or any other server blade that supports the expansion card and click Go.

4. From the Refine results menu, select Networking and click Go. The following are the pertinent items are among those that are displayed:

v Broadcom NetXtreme II Gigabit Ethernet Software CD v Broadcom (bnx2) NetXtreme II driver for Red Hat Enterprise Linux 5 Servers v Broadcom (bnx2) NetXtreme II driver for SUSE Linux Enterprise Servers v Broadcom NetXtreme II device driver for Microsoft Windows and Windows

Server

See the Broadcom NetXtreme II Gigabit Ethernet Software CD for a

Note:

complete selection of drivers and instructions for installing the drivers.

5. Install the device driver using the instructions that are provided.

Firmware

The expansion card is shipped with the latest level of firmware that was available at the time of manufacture. Yo u can verify that the latest firmware is installed if desired. The change history file that is posted with the firmware update utility provides the latest firmware level that is available.

Notes:

1. For Windows operating systems, use the Broadcom Advanced Control Suite to identify the level of firmware and device driver that is installed on the expansion card. Select a BCM5709S NetXtreme II GigE device from the System devices

(VBD) menu on the left side of the screen. The Information pane on the right

side displays the device-driver and firmware level.

2. For Linux operating systems, use a command like ethtool -i DEVNAME to display the firmware levels. DEVNAME is the name of the device.

the following procedure to find the latest firmware update utility:

Use

1. Go to http://www.ibm.com/systems/support.

2. Under Select product or service type for support, click the down arrow, select BladeCenter and click Go.

3. Under Product family, select HS21 or any other server blade that supports the expansion card.

4. From the Refine results menu, select Networking and click Go. The following firmware update utilities are among the items that are displayed:

v Broadcom NetXtreme II firmware update utility (DOS bootable) - Server v Broadcom NetXtreme and NetXtreme II firmware update utility for Linux -

Server

v Broadcom NetXtreme and NetXtreme II firmware update utility for Microsoft

Windows - Server

Install the firmware using the tool for your operating system. Instructions are

5. provided with the firmware update utility.

10 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

The latest firmware levels for the expansion card are listed in the change history file of the firmware update utility. If the tool has a later level of firmware than the firmware level that is installed on the card, use the update tools to install the latest level.

Notes:

1. The Windows and Linux versions of the update tool automatically update all Broadcom communications modules that are encountered during the scan for devices.

2. There are two groups of devices: NetXtreme and NetXtreme II. The expansion card is part of the NetXtreme II group. If a message is displayed that the NetXtreme Adapters were not found, ignore this message.

Replacing an expansion card

If you have to replace the expansion card, use the procedure in this section to install the replacement expansion card.

The expansion card is a Tier 1 customer replaceable unit (CRU). Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

The CRU part number of the expansion card is 44W4488.

For more information about the terms of the warranty and getting service and assistance, see Appendix B, “Warranty,” on page 17.

If you are instructed to return a component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

To remove the expansion card, complete the following steps:

1. Read the safety information that begins on page v.

2. If the blade server is installed in the BladeCenter unit, remove it (see the documentation that came with your BladeCenter unit for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover or expansion-unit cover (see the documentation that came with your BladeCenter unit for instructions).

5. Locate the expansion card.

6. Rotate the handle on the expansion card labeled “RELEASE ONLY” to the vertical position, while you gently pull upward on the edge of the expansion card near the “Press to Install label”.

Chapter 2. Installing an expansion card 11

7. Pivot the expansion card out of the connector and remove the card.

Figure 4. Expansion card removal

8. Install the replacement expansion card. See “Installing the expansion card” on page 8 for the installation procedure.

12 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Chapter 3. Solving problems

If you are having a problem with the expansion card, use the following information to help you determine the cause of the problem and the action to take. Additional troubleshooting and debugging procedures are available in the Hardware

Maintenance Manual and Troubleshooting Guide or in the Problem Determination and Service Guide for your blade server.

Make sure that you are using the latest versions of device drivers and firmware for your blade server and management module. If these items are not at the latest levels, the BladeCenter unit might not recognize the expansion card and might not turn it on. Go to http://www.ibm.com/systems/support/ for the latest information about upgrading the device drivers and firmware for BladeCenter components. The latest instructions are in the documentation that comes with the updates.

To determine whether the problem is caused by the hardware, perform the following tasks:

v Make sure that the expansion card is installed correctly. v Make sure that the Ethernet I/O modules are installed in the appropriate I/O bay,

are operating correctly, and are correctly connected.

To determine whether the installation problem is caused by the device driver or firmware, perform the following tasks:

v Make sure that the correct device driver is installed. To download or get

information about the latest supported device drivers, utilities, and documentation, go to http://www.ibm.com/systems/support/. Also see the

Installation and User’s Guide and the Problem Determination and Service Guide

for your blade server, and the Problem Determination and Service Guide for your BladeCenter H or BladeCenter S units for more information.

v Make sure that the expansion-card firmware is at the latest level. See “Installing

device drivers and firmware” on page 9 for more information

you still have a system configuration problem, see the documentation that comes

If with your blade server, or contact IBM technical support to determine whether your system board requires a special configuration. See Appendix A, “Getting help and technical assistance,” on page 15

14 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system and any optional

devices are turned on.

v Use the troubleshooting information in your system documentation, and use the

diagnostic tools that come with your system. Information about diagnostic tools is in the Problem Determination and Service Guide on the IBM Documentation CD that comes with your system.

v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check

for technical information, hints, tips, and new device drivers or to submit a request for information.

can solve many problems without outside assistance by following the

You troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product. The documentation that comes with IBM systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your IBM system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/systems/support/ and follow the instructions. Also, some documents are available through the IBM Publications Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x

™

and xSeries® information is http://www.ibm.com/systems/x/. The address for IBM BladeCenter information is http://www.ibm.com/systems/bladecenter/. The address for IBM IntelliStation® information is http://www.ibm.com/intellistation/.

You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services. To locate a reseller authorized by IBM to provide warranty service, go to http://www.ibm.com/partnerworld/ and click Find a Business Partner on the right side of the page. For IBM support telephone numbers, see http://www.ibm.com/ planetwide/.

In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:

IBM Taiwan Corporation 3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone: 0800-016-888

16 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Appendix B. Warranty

IBM provides hardware warranty service for this product equivalent to that described in the IBM Statement of Limited Warranty (“SOLW”), a copy of which is included, notwithstanding the section entitled, “What this Warranty Does not Cover” of the SOLW. All references to “Machine” in the SOLW apply to this product (except for its firmware or accompanying software) for purposes of the warranty. References to “IBM’s Official Published Specifications” mean the specifications for the product designated by IBM. Any firmware or software included in or which accompanies this product is subject to the terms and conditions of the manufacturer’s end user license agreement.

IBM Statement of Limited Warranty Z125-4753-09 08/2006

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 - Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1.

The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. NOTHING IN THIS STATEMENT OF LIMITED WARRANTY AFFECTS

ANY STATUTORY RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.

This Statement of Limited Warranty is available, in multiple languages, at the following IBM Internet website: http://www.ibm.com/servers/support/ machine_warranties/.

What this Warranty Covers

IBM warrants that each Machine is free from defects in materials and workmanship and conforms to its Specifications. “Specifications” is information specific to a Machine in a document entitled “Official Published Specifications” which is available upon request.

During the warranty period, IBM provides repair and exchange service for the Machine under the type of warranty service IBM designates for the Machine. The warranty period for the Machine is a fixed period starting on its original Date of Installation. The date on your purchase invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. The warranty period, type of warranty, and service level that apply to your Machine are designated in Part 3.

Many features, conversions, or upgrades involve the removal of parts and their return to IBM. An IBM part that replaces a removed part will assume the warranty service status of the removed part. An IBM part that is added to a Machine without replacing a previously-installed part is subject to warranty effective on its Date of Installation. Unless IBM specifies otherwise, the warranty period, type of warranty, and service level of such part is the same as the Machine on which it is installed.

Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What this Warranty Does not Cover

This warranty does not cover the following:

1. failure or damage resulting from misuse (including but not limited to use of any Machine capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

2. failure caused by a product for which IBM is not responsible;

3. any non-IBM Products, including those provided with, or installed on, an IBM Machine at your request;

4. accessories, supply items and consumables (e.g. batteries and printer cartridges), and structural parts (e.g. frames and covers);

5. service of Machine alterations; and

6. service of a Machine on which you are using capacity or capability, other than that authorized by IBM in writing.

warranty is voided by removal or alteration of identification labels on the

The Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. Contact information for IBM is provided in Part 3. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

IBM will attempt to diagnose and resolve your problem over the telephone or electronically by access to an IBM Internet website. Certain Machines contain remote support capabilities for direct problem reporting, remote problem determination and resolution with IBM. When you contact IBM for service, you must

18 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, a service technician will be scheduled for service at your location.

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. Yo u may request IBM to install Machine Code changes, however, you may be charged for that service.

Some parts of IBM Machines are designated as Customer Replaceable Units (“CRUs”). If your problem can be resolved with a CRU (e.g., keyboard, memory, hard disk drive), IBM will ship the CRU to you for you to install.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of Machine Code or software updates, or with a CRU, IBM or its subcontractor or a reseller that has been approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or

2) replace it with one that is at least functionally equivalent. If IBM or its subcontractor or the reseller is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or its subcontractor or the reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or its subcontractor or the reseller replaces becomes IBM’s property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

You agree:

1. before IBM or its subcontractor or the reseller exchanges a Machine or part, to remove all features, parts, options, alterations, and attachments not under warranty service and ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. to obtain authorization from the owner to have IBM or its subcontractor or the reseller service a Machine that you do not own;

3. where applicable, before service is provided: a. follow the service request procedures that IBM or its subcontractor or its

reseller provides;

b. backup and secure all programs, data, and funds contained in the Machine;

and

c. inform IBM or its subcontractor or the reseller of changes in the Machine’s

location;

4. to provide IBM or its subcontractor or the reseller with sufficient and safe access to your facilities to permit IBM to fulfill its obligations;

Appendix B. Warranty 19

5. to allow IBM or its subcontractor or the reseller to install mandatory engineering changes, such as those required for safety;

6. when the type of warranty service requires that you deliver a failing Machine to IBM, you agree to ship it suitably packaged, as IBM specifies, to a location IBM designates. After the Machine has been repaired or exchanged, IBM will return the repaired Machine or provide a replacement Machine to you at its expense, unless IBM specifies otherwise. IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges; and

7. to securely erase from any Machine you return to IBM for any reason all programs not provided by IBM with the Machine, and data, including without limitation the following: 1) information about identified or identifiable individuals or legal entities (“Personal Data”) and 2) your confidential or proprietary information and other data. If removing or deleting Personal Data is not possible, you agree to transform such information (e.g., by making it anonymous or encrypting it) so that it no longer qualifies as Personal Data under applicable law. You also agree to remove all funds from Machines returned to IBM. IBM is not responsible for any funds, programs not provided by IBM with the Machine, or data contained in a Machine that you return to IBM. You acknowledge that, to perform its responsibilities under this Statement of Limited Warranty, IBM may ship all or part of the Machine or its software to other IBM or third party locations around the world, and you authorize IBM to do so.

Limitation

of Liability

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than:

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the charges (if recurring, 12 months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

limit also applies to IBM’s suppliers, subcontractors, and resellers. It is the

This maximum for which IBM and its suppliers, subcontractors and resellers are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM OR ITS SUPPLIERS, SUBCONTRACTORS, OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law

20 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Statement of Limited Warranty, without regard to conflict of law principles.

THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VA RY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.

Part 2 - Country-unique Terms

AMERICAS

Jurisdiction: The following sentence is added to this section as it applies to

countries in bold print below:

Any litigation arising from this Statement of Limited Warranty will be settled exclusively by 1) in Argentina; the Ordinary Commercial Court of the city of Buenos Aires; 2) in Bolivia; the courts of the city of La Paz; 3) in Brazil; court of Rio de Janeiro, RJ; 4) in Chile; the Civil Courts of Justice of Santiago; 5) in Colombia; the Judges of the Republic of Colombia; 6) in Equador; the civil judges of Quito for executory or summary proceedings (as applicable); 7) in Mexico; the courts located in Mexico City, Federal District; 8) in Paraguay; the courts of the city of Asuncion;

9) in Peru; the judges and tribunals of the judicial district of Lima, Cercado; 10) in Uruguay; the courts of the city of Montevideo; 11) in Venezuela; the courts of the metropolitan area of the city of Caracas.

BRAZIL

Exchange of a Machine or Part: Delete the last sentence:

The replacement assumes the warranty service status of the replaced item.

CANADA

What this Warranty Covers: The following replaces the 2

paragraph to this

section:

During the warranty period, IBM provides repair and exchange service for the Machine under the type of warranty service IBM designates for the Machine. The warranty period for the Machine is a fixed period starting on its original Date of Installation. The date on your purchase invoice or sales receipt is the Date of Installation unless IBM informs you otherwise. The warranty period, type of warranty, and service level that apply to your Machine are designated in Part 3.

Limitation of Liability: The following replaces item 1 and item 2 of this section:

1. damages for bodily injury (including death) or physical harm to real property and tangible personal property caused by IBM’s negligence; and

2. the amount of any other actual direct damages, up to the greater of $100,000.00 or the charges (if recurring, 12 months’ charges apply) for the

Appendix B. Warranty 21

Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Governing

Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

PERU

Limitation of Liability: The following is added at the end of this section:

In accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).

UNITED STATES

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York

ASIA PACIFIC

AUSTRALIA

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired the Machine” in the first sentence:

laws of the State or Territory

CAMBODIA AND LAOS

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York, United States of America

CAMBODIA, INDONESIA, AND LAOS

22 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Singapore in accordance with the Arbitration Rules of Singapore International Arbitration Center (“SIAC Rules”) then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the SIAC. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.

HONG KONG S.A.R.

As applies to transactions initiated and performed in Hong Kong S.A.R., phrases throughout this Agreement containing the word “country” (for example, “country of purchase” and “country of Installation”) are replaced with “Hong Kong S.A.R.”

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; and

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

Appendix B. Warranty 23

JAPAN

Governing Law: The following sentence is added to this section:

Any doubts concerning this Statement of Limited Warranty will be initially resolved between us in good faith and in accordance with the principle of mutual trust.

MACAU S.A.R.

As applies to transactions initiated and performed in Macau S.A.R., phrases throughout this Agreement containing the word “country” (for example, “country of purchase” and “country of Installation”) are replaced with “Macau S.A.R.”

MALAYSIA

Limitation of Liability: The word “SPECIAL” in item 3 of the fifth paragraph is

deleted.

NEW ZEALAND

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this section:

Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

PEOPLE’S REPUBLIC OF CHINA (PRC)

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York, United States of America (except when local law requires otherwise).

PHILIPPINES

Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:

24 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Metro Manila, Philippines in accordance with the laws of the Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties shall appoint a third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Philippine Dispute Resolution Center, Inc. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

SINGAPORE

Limitation of Liability: The words “SPECIAL” and “ECONOMIC” in item 3 in the

fifth paragraph are deleted.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:

The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller.

How to Obtain Warranty Service:

Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican State, and any country subsequently added to the European Union, as from the date of accession):

The warranty for Machines acquired in Western Europe shall be valid and applicable in all Western Europe countries provided the Machines have been announced and made available in such countries.

If you purchase a Machine in one of the Western European countries, as defined above, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from

Appendix B. Warranty 25

IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service.

If you purchase a Machine in a Middle East or African country, you may obtain warranty service for that Machine from the IBM entity within the country of purchase, if that IBM entity provides warranty service in that country, or from an IBM reseller, approved by IBM to perform warranty service on that Machine in that country. Warranty service in Africa is available within 50 kilometers of an IBM approved service provider. You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM approved service provider.

Governing Law: The phrase “the laws of the country in which you acquired the Machine” is replaced by:

1) “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan;

2) “the laws of France” in Algeria, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Libya, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) “the laws of Finland” in Estonia, Latvia, and Lithuania; 4) “the laws of England” in Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe; and 5) “the laws of South Africa” in South Africa, Namibia, Lesotho and Swaziland.

Jurisdiction: The following exceptions are added to this section:

1) In Austria the choice of jurisdiction for all disputes arising out of this Statement of Limited Warranty and relating thereto, including its existence, will be the competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,

Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related

to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4) in France,

Algeria, Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Libya, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out

of this Statement of Limited Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris; 5) in South Africa, Namibia, Lesotho and Swaziland, both of us agree

26 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg; 6) in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and Execution Directorates of Istanbul, the Republic of Turkey; 7) in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a) Athens for Greece, b) Te l Aviv-Jaffa for

Israel, c) Milan for Italy, d) Lisbon for Portugal, and e) Madrid for Spain; and 8) in the United Kingdom, both of us agree to submit all disputes relating to this

Statement of Limited Warranty to the jurisdiction of the English courts.

Arbitration: The following is added under this heading:

In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, Libya, FYR Macedonia, Moldova, Montenegro, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan all disputes arising out of this

Statement of Limited Warranty or related to its violation, termination or nullity will be finally settled under the Rules of Arbitration and Conciliation of the International Arbitral Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three arbitrators appointed in accordance with these rules. The arbitration will be held in Vienna, Austria, and the official language of the proceedings will be English. The decision of the arbitrators will be final and binding upon both parties. Therefore, pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM may, however, institute proceedings in a competent court in the country of installation.

In Estonia, Latvia and Lithuania all disputes arising in connection with this

Statement of Limited Warranty will be finally settled in arbitration that will be held in Helsinki, Finland in accordance with the arbitration laws of Finland then in effect. Each party will appoint one arbitrator. The arbitrators will then jointly appoint the chairman. If arbitrators cannot agree on the chairman, then the Central Chamber of Commerce in Helsinki will appoint the chairman.

EUROPEAN UNION (EU)

THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:

The warranty for Machines acquired in EU countries is valid and applicable in all EU countries provided the Machines have been announced and made available in such countries.

DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Except as otherwise provided by mandatory law:

1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty or due to any other cause related to this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a

Appendix B. Warranty 27

maximum amount equal to the charges you paid for the Machine. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

2. UNDER NO CIRCUMSTANCES IS IBM, OR ITS SUPPLIERS,

SUBCONTRACTORS, OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS.

FRANCE

AND BELGIUM

Limitation of Liability: The following replaces the terms of this section in its entirety:

Except as otherwise provided by mandatory law:

1. IBM’s liability for any damages and losses that may arise as a consequence of the fulfillment of its obligations under or in connection with this Statement of Limited Warranty is limited to the compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount equal to the charges you paid for the Machine that has caused the damages. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

The above limitation shall not apply to damages for bodily injuries (including death) and damages to real property and tangible personal property for which IBM is legally liable.

2. UNDER NO CIRCUMSTANCES IS IBM, OR ITS SUPPLIERS,

FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:

THE

AUSTRIA AND GERMANY

What this Warranty Covers: The following replaces the first sentence of the first

paragraph of this section:

The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine’s conformity to its Specifications.

The following paragraphs are added to this section:

The minimum warranty period for Machines is twelve months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a price

28 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

reduction as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

The second paragraph does not apply.

What IBM Will Do to Correct Problems: The following is added to this section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM’s expense.

Limitation of Liability: The following paragraph is added to this section:

The limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

The following sentence is added to the end of item 2:

IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

IRELAND

What this Warranty Covers: The following is added to this section:

Except as expressly provided in these terms and conditions or Section 12 of the Sale of Goods Act 1893 as amended by the Sale of Goods and Supply of Services Act, 1980 (“the 1980 Act”), all conditions or warranties (express or implied, statutory or otherwise) are hereby excluded including, without limitation, any warranties implied by the Sale of Goods Act 1893 as amended by the 1980 Act (including, for the avoidance of doubt, section 39 of the 1980 Act).

Limitation of Liability: The following replaces the terms of this section in its entirety:

For the purposes of this section, a “Default” means any act, statement, omission, or negligence on the part of IBM in connection with, or in relation to, the subject matter of this Statement of Limited Warranty in respect of which IBM is legally liable to you, whether in contract or tort. A number of Defaults which together result in, or contribute to, substantially the same loss or damage will be treated as one Default occurring on the date of occurrence of the last such Default.

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

1. IBM will accept unlimited liability for death or personal injury caused by the negligence of IBM.

2. Subject always to the Items for Which IBM is Not Liable below, IBM will accept unlimited liability for physical damage to your tangible property resulting from the negligence of IBM.

3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual damages for any one Default will not in any event exceed the greater of 1) EUR 125,000, or 2) 125% of the amount you paid for the Machine directly relating to the Default.

Appendix B. Warranty 29

Items for Which IBM is Not Liable

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM, its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

1. loss of, or damage to, data;

2. special, indirect, or consequential loss; or

3. loss of profits, business, revenue, goodwill, or anticipated savings.

SOUTH

AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND

Limitation of Liability: The following is added to this section:

IBM’s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

SWITZERLAND

Your Additional Responsibilities: The following sentence is added to this section:

Personal Data also includes information about you as a legal entity.

TURKEY

What this Warranty Covers: The following is added to this section:

The minimum warranty period for Machines is 2 years.

UNITED KINGDOM

Limitation of Liability: The following replaces the terms of this section in its

entirety:

Circumstances may arise where, because of a Default, you are entitled to recover damages from IBM.

This section sets out the extent of IBM’s liability and your sole remedy.

1. IBM will accept unlimited liability for: a. death or personal injury caused by the negligence of IBM; and b. any breach of its obligations implied by Section 12 of the Sale of Goods Act

1979 or Section 2 of the Supply of Goods and Services Act 1982, or any statutory modification or re-enactment of either such Section.

2. IBM will accept unlimited liability, subject always to the Items for Which IBM is

Not Liable below, for physical damage to your tangible property resulting from

the negligence of IBM.

3. IBM’s entire liability for actual damages for any one Default will not in any event, except as provided in items 1 and 2 above, exceed the greater of 1) Pounds

30 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Sterling 75,000, or 2) 125% of the total purchase price payable or the charges for the Machine directly relating to the Default.

limits also apply to IBM’s suppliers and resellers. They state the maximum

These for which IBM and such suppliers and resellers are collectively responsible.

Items for Which IBM is Not Liable

Save with respect to any liability referred to in item 1 above, under no circumstances is IBM or any of its suppliers or resellers liable for any of the following, even if IBM or they were informed of the possibility of such losses:

1. loss of, or damage to, data;

2. special, indirect, or consequential loss;

3. loss of profits, business, revenue, goodwill, or anticipated savings; or

4. third party claims against you for damages.

Part 3 - Warranty Information

2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Country or Region of Purchase Warranty Period

Worldwide 1 year 1 1

* See “Types of Warranty Service” and “Service Levels” for explanations of warranty-service types and service levels.

Type of Warranty Service* Service Level*

Scheduling of a warranty service will depend upon the following: 1) the time your request for service is received, 2) Machine technology, and 3) availability of parts. Contact your local IBM representative or the subcontractor or reseller performing services on behalf of IBM for country and location specific information.

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service IBM provides replacement CRUs to you for you to install. CRU information and

replacement instructions are shipped with your Machine and are available from IBM at any time on your request. CRUs are designated as being either Tier 1 or a Tier 2 CRU. Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service designated for your Machine. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

2. On-site Service IBM or your reseller will either repair or exchange the failing Machine at your

location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose. For some Machines, certain repairs may require sending the Machine to an IBM service center.

3. Courier or Depot Service You will disconnect the failing Machine for collection arranged by IBM. IBM will

provide you with a shipping container for you to return your Machine to a

Appendix B. Warranty 31

designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. Yo u are responsible for its installation and verification.

4. Customer Carry-In or Mail-In Service You will deliver or mail as IBM specifies (prepaid unless IBM specifies

otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM specifies otherwise. You are responsible for the subsequent installation of the Machine and verification of its operation.

5. CRU and On-site Service* This type of Warranty Service is a combination of Type 1 and Type 2 (see

above).

6. CRU and Courier or Depot Service* This type of Warranty Service is a combination of Type 1 and Type 3 (see

above).

7. CRU and Customer Carry-In or Mail-In Service* This type of Warranty Service is a combination of Type 1 and Type 4 (see

above).

8. Machine Exchange Service IBM will initiate shipment of a replacement Machine to your location. You are

responsible for its installation and verification of its operation. You must pack the failing Machine into the shipping container that contained the replacement Machine and return the failing Machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement Machine if IBM does not receive the failing Machine within 15 days of your receipt of the replacement Machine.

(*) When a 5, 6, or 7 type of warranty service is listed, IBM will determine which type of warranty service is appropriate for the repair.

Service Levels

Service levels specified below are response-time objectives only and are not guarantees. The specified service level may not be available in all worldwide locations. Charges may apply outside IBM’s normal service area. Certain Machines with a Same Day On-site response-time objective may require the installation and use of remote connectivity tools and equipment for direct problem reporting, remote problem determination and resolution.

1. Next Business Day (NBD), 9X5 After we receive your call, following problem determination, if IBM determines

on-site service is required, a service technician will be scheduled to arrive at your location on the next business day. Service will be provided from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding holidays.

2. Same Business Day (SBD), 9X5 After we receive your call, following problem determination, if IBM determines

on-site service is required, a service technician will be scheduled to arrive at your location within four hours. Service will be provided from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding local IBM

32 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

holidays. If after 1:00 p.m. it is determined that on-site service is required, a service technician will be scheduled to arrive the morning of the following business day.

3. Same Day (SD), 24X7 After we receive your call, following problem determination, if IBM determines

on-site service is required, a service technician will be scheduled to arrive at your location within four hours. This type of service will be provided 24 hours a day, every day, including holidays.

IBM Contact Information

For IBM in Canada or the United States, call 1-800-IBM-SERV (or 1-800-426-7378). For IBM in the European Union (EU), Asia Pacific, and Latin America countries, contact IBM in that country or visit the following IBM Internet website: http://www.ibm.com/servers/support/machine_warranties/.

Appendix B. Warranty 33

34 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Appendix C. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A.

Trademarks

INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at http://www.ibm.com/legal/ copytrade.shtml.

Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in the United States, other countries, or both and is used under license therefrom.

Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc., in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other company, product, or service names may be trademarks or service marks of others.

Important notes

Processor speed indicates the internal clock speed of the microprocessor; other factors also affect application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible maximum.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM.

Maximum memory might require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven®, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

36 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

Product recycling and disposal

This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products. Information on IBM product recycling offerings can be found on IBM’s Internet sites at http://www.ibm.com/ibm/ recycle/us/index.shtml index.shtml.

Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable. IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI. Se puede encontrar información sobre las ofertas de reciclado de productos de IBM en el sitio web de IBM http://www.ibm.com/ibm/recycle/us/index.shtml y http://www.ibm.com/ibm/ environment/products/index.shtml.

and http://www.ibm.com/ibm/environment/products/

Notice: This mark applies only to countries within the European Union (EU) and

Norway.

This appliance is labeled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive.

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne

et à la Norvège.

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à travers

Appendix C. Notices 37

l’Union européenne. Conformément à la directive, ladite étiquette précise que le produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin de vie.

In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and recovery of WEEE. Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative.

Battery return program

This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml

or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call.

For Taiwan: Please recycle batteries.

For the European Union:

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European

38 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.

Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés. Les directives déterminent la marche à suivre en vigueur dans l’Union Européenne pour le retour et le recyclage des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt récupérée en fin de cycle de vie selon cette norme.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life. The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste, but use the collection framework available to customers for the return, recycling, and treatment of batteries and accumulators. Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, contact your local IBM representative.

This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power cells includes the cost of the environmental management of their waste.

For California:

Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/ hazardouswaste/perchlorate/.

The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part may include a lithium manganese dioxide battery which contains a perchlorate substance.

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

Appendix C. Notices 39

communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate measures.

European Community contact:

IBM Technical Regulations Pascalstr. 100, Stuttgart, Germany 70569

40 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Telephone: 0049 (0)711 785 1176 Fax: 0049 (0)711 785 1283 E-mail: tjahn@de.ibm.com

Taiwanese Class A warning statement

Chinese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI) statement

Korean Class A warning statement

Appendix C. Notices 41

42 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter

Index

assistance, getting 15

battery return program 38

Class A electronic emission notice 39 country unique terms 21 courier or depot service 32 CRU list 11 customer carry-in service 32 customer replaceable unit (CRU) service 31

depot or courier service 32 device driver installation 9 device drivers, installing 9 documentation CD 3 documents

electronic emission Class A notice 39 exchange of a machine or part 19 expansion card 1

features 1 installing the expansion card 8 overview 1 removal procedure 11 specifications 2

help, getting 15

IBM Support Line 16 installation guidelines 5 installing the expansion card 5 inventory checklist 2

jurisdiction 21

law, governing 21 liability, limitation of 20 limitation of liability 20

machine exchange service 32 machine or part, exchange of 19 mail-in service 32 Microsoft Windows 2000

installing

device driver 9

next business day service level 32 notes, important 36 notices 35

electronic emission 39 FCC, Class A 39 used in this book 4

notices and statements 4

FCC Class A notice 39 features

expansion features and specifications 1 firmware installation 9 firmware update 9

card 1

obtaining warranty service 18 on-site service 31 overview

expansion

card 1

general terms, warranty 17 getting help 15 governing law 21

handling static-sensitive devices 7 hardware problems 13 hardware service and support 16

parts list 11 product recycling and disposal 37

recycling and disposal, product 37 Red Hat Linux

installing related documentation 2 related documents 2

device driver 9

same business day service level 33 same day service level 33 service

courier

or depot 32

CRU and on-site 32 customer carry-in or mail-in 32 customer replaceable unit (CRU) 31 machine exchange 32 on-site 31

service level

business day 32

same business day 33

same day 33 software service and support 16 specifications

expansion

card 2

specifications, expansion card 2 support, web site 15

telephone numbers 16 terms, country unique 21 trademarks 35 troubleshooting

hardware

installation problems 13 type of warranty 31

unique terms, country 21 United States electronic emission Class A notice 39 United States FCC Class A notice 39

warranty

general

terms 17

service, obtaining 18

type 31 web site

machine

publication ordering 15

support 15

support line, telephone numbers 16

warranty 33

44 2/4 Port Ethernet Expansion Card (CFFh) for IBM BladeCenter



Part Number: 44R5250

Printed in USA

(1P) P/N: 44R5250

IBM CFFh Installation And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Chapter 1. Introduction

Features and specifications

Supported operating systems

Option package contents

Related documentation

The IBM Documentation CD

Hardware and software requirements

Using the Documentation Browser

Notices and statements in this document

Chapter 2. Installing an expansion card

Installation guidelines

Media Access Control (MAC) addresses

Handling static-sensitive devices

Installing the expansion card

Installing device drivers and firmware

Device drivers

Firmware

Replacing an expansion card

Chapter 3. Solving problems

Appendix A. Getting help and technical assistance

Before you call

Using the documentation

Getting help and information from the World Wide Web

Software service and support

Hardware service and support

IBM Taiwan product service

Appendix B. Warranty

IBM Statement of Limited Warranty Z125-4753-09 08/2006

Part 1 - General Terms

Part 2 - Country-unique Terms

Part 3 - Warranty Information

Appendix C. Notices

Trademarks

Important notes

Product recycling and disposal

Battery return program

Electronic emission notices

Federal Communications Commission (FCC) statement

Industry Canada Class A emission compliance statement

Australia and New Zealand Class A statement

United Kingdom telecommunications safety requirement

European Union EMC Directive conformance statement

Taiwanese Class A warning statement

Chinese Class A warning statement

Japanese Voluntary Control Council for Interference (VCCI) statement

Korean Class A warning statement

Index