IBM BladeCenter QS20 Installation And User Manual

Download

BladeCenter QS20 Type 0200

Before installing the BladeCenter QS20 in a BladeCenter unit, complete the following procedures:

Installation and User’s Guide

Welcome.

Thank you for buying an IBM blade server. server features superior performance, availability, and scalability.

This

Installation and User’s Guide

contains information for setting up, configuring, and using your blade server.

Additionally, a service information label is attached to each BladeCenter unit and blade server. This label provides a graphical summary of many of the installation and service activities that are associated with each device.

Your blade

Install and configure the rack according to the documentation that came with the rack. Install the BladeCenter unit into the rack and configure it, according to the documentation that comes with the BladeCenter unit. Supply 200 - 240 V ac to the BladeCenter unit. Install the latest firmware in all BladeCenter components.

Before you install the blade server into the BladeCenter unit, install devices such as drives, memory modules, and processor or expansion cards in the blade server, if applicable. Install the blade server in the BladeCenter unit. See Chapter 4 for more information.

Configure the blade server. See Chapter 6 for more information.

Install the operating system. See Chapter 7 for more information.

Install additional applications according to the instructions that comes with the applications.

For more information about your BladeCenter components and features, you can view the publications on the

Documentation

CD or download them from the IBM Support Web site.

Go to

http://www.ibm.com/support/

The blade server is now

ready to use. Be sure to

blade server on the

IBM Support Web site.

Server Support

Is the server working

correctly?

Yes

Update the firmware to the latest level.

Is the problem

solved?

Yes

http://www.ibm.com/support/mysupport/.

View information about IBM Support Line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/.

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at

http://www.ibm.com/servers/eserver/ serverproven/compat/us/.

Is the problem

solved?

Yes

See the troubleshooting information that comes with the server to determine the cause of the problem and the action to take.

Yes

Is the problem

solved?

View support telephone numbers at

http://www.ibm.com/planetwide/.

Hardware

No Software

Hardware or

software problem?

BladeCenter QS20 Ty pe 0200

Installation an d User’s Guide



SC33-8284-02

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 61.

Third Edition (September 2006)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1

The BladeCenter QS20 . . . . . . . . . . . . . . . . . . . . . . 1

The BladeCenter . . . . . . . . . . . . . . . . . . . . . . . . .2

Power modules and power module bays . . . . . . . . . . . . . . .2

Using this book . . . . . . . . . . . . . . . . . . . . . . . . . 3

Related documentation . . . . . . . . . . . . . . . . . . . . . .4

The Documentation CD . . . . . . . . . . . . . . . . . . . . . . 5

Hardware and software requirements . . . . . . . . . . . . . . . . 5

Using the Documentation Browser . . . . . . . . . . . . . . . . .6

Notices and statements used in this document . . . . . . . . . . . . . .7

Features and specifications . . . . . . . . . . . . . . . . . . . . .7

Reliability, availability, and serviceability features . . . . . . . . . . . . . 8

Chapter 2. Blade server power, controls, and indicators . . . . . . . . . 9

Turning on the blade server . . . . . . . . . . . . . . . . . . . . . 9

Turning off the blade server . . . . . . . . . . . . . . . . . . . . 10

Blade server controls and LEDs . . . . . . . . . . . . . . . . . . . 11

System-board internal and option connectors . . . . . . . . . . . . . . 12

Chapter 3. Preparing the BladeCenter unit . . . . . . . . . . . . . . 15

Preinstallation checklist . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 4. Installing the blade server in the BladeCenter unit . . . . . . 17

Installing the blade server . . . . . . . . . . . . . . . . . . . . . 17

Chapter 5. Installing and removing replaceable units . . . . . . . . .21

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .21

System reliability guidelines . . . . . . . . . . . . . . . . . . .21

Handling static-sensitive devices . . . . . . . . . . . . . . . . .22

Removing the blade server from the BladeCenter unit . . . . . . . . . .23

Opening the blade server cover . . . . . . . . . . . . . . . . . . .25

Removing the blade-server bezel assembly . . . . . . . . . . . . . .27

Installing the IDE hard disk drive . . . . . . . . . . . . . . . . . .27

Installing InfiniBand . . . . . . . . . . . . . . . . . . . . . . .29

InfiniBand package content . . . . . . . . . . . . . . . . . . .29

What you need to install InfiniBand . . . . . . . . . . . . . . . . 30

Installing InfiniBand . . . . . . . . . . . . . . . . . . . . . . 30

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . 37

Completing the installation . . . . . . . . . . . . . . . . . . . . .40

Installing the blade server bezel assembly . . . . . . . . . . . . . .40

Closing the blade server cover . . . . . . . . . . . . . . . . . .42

Input/output connectors and devices . . . . . . . . . . . . . . . . .43

Chapter 6. Configuring the blade server . . . . . . . . . . . . . . .45

Communicating with the blade server . . . . . . . . . . . . . . . .45

Using the command-line interface . . . . . . . . . . . . . . . . . .46

Using the serial interface . . . . . . . . . . . . . . . . . . . . .46

Starting the management and configuration program in the Management Module 47

Integrating the Gigabit Ethernet controllers into the BladeCenter . . . . . . .47

Blade server Ethernet controller enumeration . . . . . . . . . . . . . .48

Upgrading the system firmware . . . . . . . . . . . . . . . . . . .48

Firmware package and contents . . . . . . . . . . . . . . . . .49

Determining current blade server firmware code levels . . . . . . . . .49

Installing the firmware . . . . . . . . . . . . . . . . . . . . .49

Installing the firmware manually . . . . . . . . . . . . . . . . . . 50

Updating the host and service processor images . . . . . . . . . . . 50

Updating the host firmware on PERM . . . . . . . . . . . . . . . 50

Chapter 7. Installing the operating system . . . . . . . . . . . . . . 51

Chapter 8. Solving problems . . . . . . . . . . . . . . . . . . . 53

Firmware startup process . . . . . . . . . . . . . . . . . . . . . 53

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . 54

Problems indicated by LEDs . . . . . . . . . . . . . . . . . . . 54

Power problems . . . . . . . . . . . . . . . . . . . . . . . 56

Network connection problems . . . . . . . . . . . . . . . . . . 56

Service processor problems . . . . . . . . . . . . . . . . . . . 57

Recovering the system firmware code . . . . . . . . . . . . . . . . 58

Starting the TEMP image . . . . . . . . . . . . . . . . . . . . 58

Recovering the TEMP image from the PERM image . . . . . . . . . . 58

Appendix A. Getting help and technical assistance . . . . . . . . . . 59

Before you call . . . . . . . . . . . . . . . . . . . . . . . . . 59

Using the documentation . . . . . . . . . . . . . . . . . . . . . 59

Getting help and information from the World Wide Web . . . . . . . . . . 59

Software service and support . . . . . . . . . . . . . . . . . . .60

Hardware service and support . . . . . . . . . . . . . . . . . . .60

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .61

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .62

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .64

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .65

Product recycling and disposal . . . . . . . . . . . . . . . . . . .65

Battery return program . . . . . . . . . . . . . . . . . . . . . .66

Electronic emission notices . . . . . . . . . . . . . . . . . . . .66

Federal Communications Commission (FCC) statement . . . . . . . . .66

Industry Canada Class A emission compliance statement . . . . . . . .67

Australia and New Zealand Class A statement . . . . . . . . . . . .67

United Kingdom telecommunications safety requirement . . . . . . . . .67

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A

EU-Richtlinie zur Elektromagnetischen Verträglichkeit . . . . . . . . .67

Deutschland: Einhaltung des Gesetzes über die elektromagnetische

Verträglichkeit von Geräten . . . . . . . . . . . . . . . . .68

Zulassungsbescheinigung laut dem Deutschen Gesetz über die

elektromagnetische Verträglichkeit von Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der

Klasse A . . . . . . . . . . . . . . . . . . . . . . . .68

European Union EMC Directive conformance statement . . . . . . . . .68

Taiwanese Class A warning statement . . . . . . . . . . . . . . .69

Japanese Voluntary Control Council for Interference (VCCI) statement . . .69

Korean Class A warning statement . . . . . . . . . . . . . . . .69

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . .70

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

iv BladeCenter QS20 Type 0200: Installation and User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.

For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1.

Be sure to read all caution and danger statements in this documentation before performing the instructions. Read any additional safety information that comes with the blade server or optional device before you install the device.

vi BladeCenter QS20 Type 0200: Installation and User’s Guide

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

5. Turn device ON.

Safety vii

Statement 2:

CAUTION:

When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose

of the battery as required by local ordinances or regulations.

viii BladeCenter QS20 Type 0200: Installation and User’s Guide

Statement 3:

CAUTION:

When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

laser products contain an embedded Class 3A or Class 3B laser

Some diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

Safety ix

Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power

supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

x BladeCenter QS20 Type 0200: Installation and User’s Guide

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following

label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 13:

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard

under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.

Statement 21:

CAUTION: Hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade.

Safety xi

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

xii BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 1. Introduction

This chapter gives an overview of the processor and the BladeCenter QS20.

The BladeCenter QS20

The high performance BladeCenter QS20 is based on the 64 bit Cell Broadband Engine

processor (Cell BE) with a frequency of 3.2 GHz. Two processors are

supported per blade and are directly mounted on the blade planar board to provide multiprocessing capability. Each processor includes 32/32 KB L1 (data/instruction) and 512 KB L2 cache.

The Cell BE implementation of the broadband processor architecture (CBEA) includes one PowerPC® Processor Element (PPE) core and eight synergistic processing cores (SPE). Each SPE core includes one synergistic processing unit (SPU) with its own local storage (LS) area, and one dedicated memory flow controller (MFC), which has an associated memory management unit (MMU) to hold and process memory protection and access permission information. To facilitate data flow on-chip and externally, the Cell BE also implements the broadband engine bus and other I/O structures.

There is a highspeed RAMBUS interface to the processor, a 4x PCI-Express channel, a 32bit/33MHZ PCI bus interface, which is specified to attach the PATA controller to the board, 1 Gigabit Ethernet MAC, a UART and an external bus controller. Attached to the external bus are a Flash EPROM device (8 Mbyte), 1 MB of battery-backed NVRAM and battery-backed RTC.

The local service processor supports environmental monitoring, front panel, chip initialization and the Management Module interface.

To ensure compatibility with existing blades, the BladeCenter QS20 provides two midplane connectors. These connectors contain Gigabit Ethernet links, power and a chassis management bus. On-card VRMs generate all required voltages from the 12V bulk supply from the Blade midplane connection. The blade includes an IDE hard disk (that can provide a boot mechanism for an operating system), and optional BladeCenter QS20 InfiniBand 2945 Option daughter card (referred to as InfiniBand card in this document) support. The BladeCenter QS20 operates in a BladeCenter® (8677) chassis.

For more information about the processor, see

http://www.ibm.com/developer/power/cell.

Figure 1 on page 2 shows a BladeCenter QS20.

Control-panel door

Release levers

InfiniBand ports

Figure 1. BladeCenter QS20

The BladeCenter QS20 is an accessory for the 8677 BladeCenter Enterprise chassis only.

For more information about the BladeCenter QS20, see “Features and specifications” on page 7.

The BladeCenter

The BladeCenter unit has Management Module firmware. The BladeCenter unit also provides power, and Sense Logic Control firmware to connect processor and support logic to the service processor.

Configuring the BladeCenter is straightforward. The basic building blocks consist of double-width blades. You insert these blades into the IBM BladeCenter unit. Yo u can install up to seven hot-swap BladeCenter QS20 blades in each BladeCenter unit. Because a BladeCenter chassis is seven U high, six BladeCenter unit completely fill a standard 42 U rack. Communication between blades within a unit and between blades in different unit is by Ethernet. Communications with the outside world is the same.

Power modules and power module bays

This section briefly describes power modules and power module bays.

Figure 2 on page 3 shows the location of the power module bays in the BladeCenter Type 8677.

2 BladeCenter QS20 Type 0200: Installation and User’s Guide

Figure 2. BladeCenter Type 8677 rear view showing the power module bays

Note: Make sure that you review and understand the design of the BladeCenter

unit. Refer to the following documents if you need help to determine your system configuration requirements and the bays and connectors where you install or remove components:

v The IBM Eserver BladeCenter (Type 8677) Planning and Installation

Guide on the IBM BladeCenter Documentation CD.

v http://www.ibm.com/pc/support/ on the World Wide Web.

Table 1. Power module and power module bay allocation

Minimum number of power

Blade server installed in:

modules required

Install power module in the following power module bays:

Blade bays 1-6 One 1 (for redundancy you can install a second

power module in power module bay 2)

Blade bays 7-14 One 3 (for redundancy you can install a second

power module in power module bay 4)

Note: Do not insert a blade server in blade bays 6/7. This is because the blade

server would be split between the two sets of power modules.

Using this book

This Installation and User’s Guide provides information to help you:

v Set up the BladeCenter QS20 v Start and configure the BladeCenter QS20 v Install options

Chapter 1. Introduction 3

v Install the operating system v Perform basic troubleshooting of the BladeCenter QS20

Record

information about the blade server in the following table.

Product name BladeCenter QS20 Machine type 0200 Model number _____________________________________________ Serial number _____________________________________________

The machine type, model number, and serial number are on the identification label that is behind the control-panel door on the front of the blade server, and on a label on the side of the blade server that is visible when the blade server is not in the BladeCenter unit. You need these numbers when you register the blade server with IBM.

The Documentation CD

The Documentation CD contains documentation for the blade server in PDF and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM BladeCenter Documentation CD requires the following minimum hardware and software:

v Microsoft® Windows NT® 4.0 (with Service Pack 3 or later), Windows 98,

Windows 2000, Windows XP, AIX®, UNIX®, SUSE LINUX, or Red Hat Linux

v 100 MHz microprocessor v 32 MB of RAM v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Note: Acrobat Reader software is included on the CD, and you can install it

when you run the Documentation Browser.

Chapter 1. Introduction 5

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the books, and view books using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your system and displays the books in the language for that region (if available). If a book is not available in the language for that region, the English version is displayed.

Use one of the following procedures to start the Documentation Browser: v If Autostart is enabled, insert the CD into your CD-ROM drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users:

– If you are using a Windows operating system, insert the CD into your

CD-ROM drive and click Start  Run. In the Open field, type:

x:\win32.bat

where x is the drive letter of your CD-ROM drive, then click OK.

– If you are using a Linux operating system, insert the CD into your CD-ROM

drive; then, run the following command from the /mnt/cdrom directory:

sh runlinux.sh

The Available Topics list displays all the books for the blade server. Some books might be in folders. A plus sign (+) indicates each folder or book that has additional books under it. Click the plus sign to display the additional books.

When you select a book, a description of the book appears under Topic Description. To select more than one book, press and hold the Ctrl key while you select the books. Click View Book to view the selected book or books in Acrobat Reader or xpdf. If you selected more than one book, all the selected books are opened in Acrobat Reader or xpdf.

To search all the books, type a word or word string in the Search field and click Search. The books in which the word or word string appears are listed in order of the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat search function or Alt+F to use the xpdf search function within the book.

Click Help for detailed information about using the Documentation Browser.

6 BladeCenter QS20 Type 0200: Installation and User’s Guide

Notices and statements used in this document

The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM BladeCenter Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

v Notes: These notices provide important tips, guidance, or advice.

v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Features and specifications

The following table provides a summary of the features and specifications of the BladeCenter QS20.

Through the BladeCenter Management Module, you can view the blade server firmware code and other hardware configuration information.

The BladeCenter QS20 does not support the function of any USB ports, optical drives, or floppy drives native to the BladeCenter.

The BladeCenter QS20 InfiniBand option only supports the IP-over-IB protocol.

The BladeCenter QS20 is an accessory for the 8677 BladeCenter Enterprise chassis only.

Note: Power, cooling, removable-media drives, external ports, and advanced

system management are provided by the IBM BladeCenter Type 8677. For more information, see the IBM BladeCenter (Type 8677) Planning and Installation Guide.

Chapter 1. Introduction 7

Table 2. Blade server features and specifications

Microprocessor:

Two IBM Cell Broadband Engines PowerPC 64-bit architecture w/VMX with 8 SPUs, 512 KB L2 cache, 256 KB on each SPE.

Memory:2 x 256 MB or 2 x 512 MB XDR DRAM with ECC. (Only configuration supported.)

IDE device: Support for one internal integrated drive electronics (IDE)

2.5-inch hard disk drive.

Size:

v Height: 24.5 cm (9.7 inches) v Depth: 44.6 cm (17.6 inches) v Width: 5.8 cm (2.28 inches) v Maximum weight: 6 kg (13.2 lb)

Integrated

functions:

v Two 1 Gigabit Ethernet controllers

v Local service processor v One IDE hard disk drive controller

with one channel

v RS-485 interface for

Environment:

v Air temperature:

Humidity:

communication with BladeCenter Management Module

Electrical

v Power supply: 12 V DC

Reliability, availability, and serviceability features

Three important features in server design are reliability, availability, and serviceability (RAS). These RAS features are designed to help you protect the integrity of the data stored on your blade server; help ensure that your blade server is available when you want to use it; and, in the event of a failure, help you easily diagnose and repair the failure with minimal inconvenience.

– Operating temperature: maximum

25°C (77°F). Altitude: 0 to 914 m

(0 to 3000 ft)

– Operating temperature: maximum

25°C (77°F). Altitude: 914 m to 2133 m (3000 ft to 7000 ft)

– Storage temperature: -40° to

60°C (–40° to 140° F)

– Operating temperature: 8% to

80%

– Storage temperature: 5% to 80%

input:

The following is a list of some of the RAS features that your blade server supports:

v Automatic error retry or recovery v Automatic server restart v Built-in monitoring for temperature, voltage, and hard disk drives v Customer-upgradeable system firmware code v Diagnostic support of Ethernet controller ports v Error codes and messages v Error correcting code (ECC) protection on the Level 2 (L2) cache v ECC memory v Service processor that communicates with the BladeCenter Management Module

to enable remote blade server management

v SDRAM with serial presence detect (SPD) and vital product data (VPD) v System error logging v VPD (includes information stored in nonvolatile memory for easier remote

viewing)

8 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 2. Blade server power, controls, and indicators

This chapter describes the power features, how to turn on and turn off the blade server, and what the controls and indicators mean.

Turning on the blade server

Notes:

v After you have installed the BladeCenter QS20, wait until the power-on LED on

the blade server flashes slowly before pressing the blade server power-control button. Before the LED flashes, the service processor in the BladeCenter Management Module is initializing, and the power-control button on the blade server will not respond.

v While the blade server is powering up, the power-on LED on the front of the

server is lit. See “Blade server controls and LEDs” on page 11 for the power-on LED states.

v Throughout this document, the Management Module Web-based user interface is

also known as the BladeCenter Management Module Web interface.

you have installed the BladeCenter QS20, the blade server can start in any of

After the following ways:

v You can press the power-control button on the front of the blade server (behind

the control-panel door) to start the server.

v If a power failure occurs, the BladeCenter unit and then the blade server can

start automatically when power is restored (if the blade server is configured through the BladeCenter Management Module to do so).

v You can use the BladeCenter Management Module Web interface to turn on the

blade server remotely.

Turning off the blade server

When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server.

To avoid loss of data, shut down the Linux operating system before you turn off the blade server. Shut down the operating system by typing the shutdown -h now command. See your operating-system documentation for additional information about shutting down the operating system.

If the blade server has not been turned off, the blade server can be turned off in any of the following ways:

v You can press the power-control button on the blade server (behind the

control-panel door). This starts an orderly shutdown of the operating system, if this feature is supported by your operating system.

Note: After turning off the blade server, wait at least 5 seconds before you press

the power-control button to turn on the blade server again.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the blade server.

v You can use the BladeCenter Management Module Web interface to turn on the

blade server remotely.

After you have turned off the blade server, wait at least 30 seconds for the

Note:

hard disk drives to stop spinning before you remove the blade server from the BladeCenter unit.

10 BladeCenter QS20 Type 0200: Installation and User’s Guide

Blade server controls and LEDs

This section describes the controls and LEDs on the blade server.

Power-control button: This button is behind the control-panel door. Press this button to manually turn the blade server on or off.

Note: The power-control button has effect only if local power control is enabled for

the blade server. Local power control is enabled and disabled through the BladeCenter Management Module Web interface.

Figure 3. Power-control button

Chapter 2. Blade server power, controls, and indicators 11

Notes:

v The control-panel door is shown in the closed (normal) position in this illustration. v The blade-error LED, information LED, and location LED can be turned off

through the BladeCenter Management Module Web interface.

v For additional information about errors, see “Problems indicated by LEDs” on

page 54.

v This blade server does not have a keyboard/mouse/video select button.

Blade-error LED

Information LED

Location LED

Activity LED

Power-on LED

Figure 4. Controls and LEDs

Blade-error LED: When this amber LED is lit, it indicates that a system error has occurred in the blade server.

Information LED: Not supported.

Location LED: When this blue LED is lit, it has been turned on remotely by the

system administrator to aid in visually locating the blade server. The location LED on the BladeCenter unit will be lit also.

Activity LED: When this green LED is lit, it indicates that there is network activity.

Power-on LED: This green LED indicates the power status of the blade server in

the following manner:

v Flashing rapidly - The service processor on the blade server is communicating

with the BladeCenter Management Module.

v Flashing slowly - The blade server has ac power but is not turned on. v Lit continuously (steady) - The blade server has ac power and is turned on.

v Not lit. Power failure occurred on the blade server

System-board internal and option connectors

The following illustration shows the location of the system-board components, including connectors for user-installable options.

Note: The illustrations in this document might differ slightly from your hardware.

12 BladeCenter QS20 Type 0200: Installation and User’s Guide

PCI-Express

(J14)

Battery (BH1)

(J15)

PCI expansion slot

Figure 5. System board components

Microprocessor 1 and heat sink (U31)

Microprocessor 0 and heat sink (U1)

Control panel connector (J9)

Chapter 2. Blade server power, controls, and indicators 13

14 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 3. Preparin g the BladeCenter unit

This chapter describes the tasks that you must perform before you can use the BladeCenter unit with the blade server.

Preinstallation checklist

Before you can use the BladeCenter unit with the blade server, you must correctly set up and configure the BladeCenter unit, and install and configure the required components in the BladeCenter unit. If you have not already done so, perform the activities on the following checklist:

__ 1. Set up the rack in which you will install the BladeCenter unit. __ 2. Install the BladeCenter unit in a rack. __ 3. Install and configure the required BladeCenter unit components:

__ a. Make sure that the BladeCenter unit has adequate power to support

all the installed devices. The BladeCenter unit must contain either two or four power modules. If necessary, upgrade the power modules in the BladeCenter unit. For additional information, see the IBM BladeCenter Power Module Upgrade Guidelines.

__ b. Install and configure one or two Management Modules in the

BladeCenter unit. For the BladeCenter QS20, BladeCenter 8677 with Management Module 1 is the only supported chassis.

__ c. Install and configure one or two Gigabit Ethernet modules in the

BladeCenter unit. For the BladeCenter QS20 only the following BladeCenter Ethernet switch-modules are supported:

v Nortel Networks Layer 2/3 Copper Gigabit Ethernet Switch Module

(P/N: 26K6530)

v Cisco Systems Intelligent Gigabit Ethernet Switch Module (P/N:

13N2281 / 32R1892 / FRU 13N2285)

Cisco Ethernet switch-modules need a special configuration

Note:

to work properly with a BladeCenter QS20.

4. If the BladeCenter unit was shipped to you before June 2003, make sure

that: __ a. The hardware and firmware in the BladeCenter unit are at the

supported levels for the blade server. Go to the IBM Support Web site, http://www.ibm.com/pc/support/, for additional information.

__ b. The BladeCenter unit has the correct customer interface card (CIC).

For illustrations and additional information, see the following related documentation on the World Wide Web at http://www.ibm.com/pc/support/:

v IBM BladeCenter (Type 8677) Planning and Installation Guide

v IBM BladeCenter Power Module Upgrade Guidelines

v IBM BladeCenter Management Module Installation Guide

v IBM BladeCenter Management Module Command-Line Interface Reference

Guide

v The documentation that comes with the Ethernet switch module that you are

using; for example:

– IBM BladeCenter Cisco Systems Intelligent Gigabit Ethernet Switch Module

Installation Guide

– IBM BladeCenter Nortel Networks Layer 2/3 GbE Switch Module Installation

Guide

For more information, see “Related documentation” on page 4.

Note:

16 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 4. Installin g the blade server in the BladeCenter unit

If you have options to install in the blade server, refer to the BladeCenter QS20 Problem Determination and Service Guide for instructions; then, return here.

Otherwise, continue with the instructions in this chapter.

Installing the blade server

Figure 6. Inserting the blade server into the BladeCenter

Notes:

v For information about the design of the BladeCenter unit, including the hot-swap

blade bays, see the IBM BladeCenter (Type 8677) Planning and Installation Guide.

v The blade server is a hot-swap device. Yo u can install or remove the blade

server without removing power from the BladeCenter unit. However, you must turn off the blade server before removing it from the BladeCenter unit.

v The maximum number of blade servers that the BladeCenter unit supports varies

by the wattage of the power supplies that are installed in the BladeCenter unit. For more information about determining the power requirements for the blade server, see the IBM BladeCenter Power Module Upgrade Guidelines.

v Do not install a blade server in blade bays 6/7. For more information and

explanation, see Table 1 on page 3.

v To help ensure proper cooling, performance, and system reliability, do not

operate the BladeCenter unit for more than 1 minute without a blade server or filler blades installed in each blade bay.

When you remove filler blades from a blade bay in the BladeCenter unit so that you can install a blade server, do not discard the filler blades. Yo u need the filler blades if you ever remove the blade server. For future use, store the filler blades in a static-protective environment, such as the static-protective package that comes with the blade server.

Attention: If you plan to remove a blade server and reinstall it, be sure to note the number of the bay that contains the blade server before you remove it. Then, reinstall the blade server in the same bay from which it was removed. Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences, such as incorrectly reconfiguring the blade server. Some blade server configuration information and update options are established according to bay number. If you reinstall the blade server into a different bay, you might have to reconfigure the blade server.

Statement 21:

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

Complete the following steps to install a blade server into the BladeCenter unit:

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. If you have not done so already, install any options needed, such as disk drives or memory, in the blade server.

3. Select the bay for the blade server.

4. If the bay that you selected contains filler blades, remove the filler blades. For future use, store the filler blades in a static-protective environment.

5. Make sure that the release levers on the blade server are in the open position (perpendicular to the blade server).

6. Slide the blade server into the bay until it stops. The spring-loaded doors further back in the bay that cover the bay opening move out of the way as you insert the blade server.

7. Push the release levers on the front of the blade server to the closed position.

8. (Optional) A set of user labels comes with the blade server. Write identifying information on one of the user labels for the blade server; then, place the label on the BladeCenter unit bezel just below the blade server, as shown in Figure 7 on page 19.

If you install a blade server in bay 13-14, place the label next to the product name. Do not cover the label that contains the system information.

18 BladeCenter QS20 Type 0200: Installation and User’s Guide

Attach here

Figure 7. Where to attach user labels

Important: Do not place the label on the blade server or in any way block the ventilation holes on the blade server.

9. If this is not the initial installation of this blade server in the BladeCenter unit,

continue with the next step.

If this is the initial installation of this blade server in the BladeCenter unit, you must perform the following additional tasks:

a. Turn on the blade server by pressing the power-control button on the blade

server control panel. The power-on LED on the blade server changes from the slowly-flashing state to a continuously lit (steady) state.

b. Install the operating system. Use the installation instructions that come with

the operating system. For more information, see Chapter 7, “Installing the operating system,” on page 51.

If you have already installed the operating system on the blade server, the

10.

blade server is ready to use.

If you have not already done so, turn on the blade server by pressing the power-control button on the blade server control panel. The power-on LED on the blade server changes from the slowly-flashing state to a continuously lit

(steady) state.

11. If you have other blade servers to install, you can do so now.

Chapter 4. Installing the blade server in the BladeCenter unit 19

20 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 5. Installin g and removing replaceable units

This chapter provides instructions for replacing units on the blade server. Replaceable units are components, such as memory modules, the hard disk drive, and I/O expansion cards. (Some removal instructions are provided in case you need to remove one replaceable unit to install another.)

The following replaceable units are supported:

v Battery v IDE hard disk (one only) v The bezel assembly (control panel) v InfiniBand cards (optional)

Installation guidelines

Before you begin, read the following information: v Read the safety information beginning on page v and the guidelines in “Handling

static-sensitive devices” on page 22. This information will help you work safely with the blade server and options.

v Read the information in .

v Back up all important data before you make changes to disk drives.

v Have a small flat-blade screwdriver and a Phillips screwdriver available.

v You do not have to turn off the blade server or disconnect the BladeCenter unit

from power to install or replace any of the hot-swap modules on the rear of the BladeCenter unit.

v Before you remove a hot-swap blade server from the BladeCenter unit, you must

shut down the operating system by typing the shutdown -h now command. If the blade server was not turned off, press the power-control button (behind the blade-server control-panel door) to turn off the blade server. You do not have to shut down the BladeCenter unit itself.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the blade server or BladeCenter unit, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the blade server or BladeCenter unit and operating system support hot-swap capability, you can remove or install the component while the blade server or BladeCenter unit is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

System reliability guidelines

To help ensure proper cooling and system reliability, make sure that:

v The ventilation holes on the blade server are not blocked. v Each of the blade bays on the front of the BladeCenter unit has a blade server or

filler blade installed. Do not operate the BladeCenter unit for more than 1 minute without a blade server or filler blade installed in each blade bay.

v You have followed the reliability guidelines in the documentation that comes with

the BladeCenter unit.

v You have not installed any small computer system interface (SCSI) devices. The

blade server does not support SCSI devices. If you attach SCSI devices to the blade server, these devices will not be recognized or configured, and they will not operate.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To

avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed printed circuitry.

v Do not leave the device where others can handle and damage it.

v While the device is still in its static-protective package, touch it to an unpainted

metal part of the BladeCenter chassis for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the blade server or

BladeCenter unit without setting the device down. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the blade server cover or on a metal surface.

v Take additional care when handling devices during cold weather. Heating reduces

indoor humidity and increases static electricity.

v Wear an electrostatic-discharge wrist strap, if one is available.

22 BladeCenter QS20 Type 0200: Installation and User’s Guide

Removing the blade server from the BladeCenter unit

The following illustration shows how to remove the blade server from the BladeCenter unit.

Figure 8. Removing the blade server

Attention:

v To maintain proper system cooling, do not operate the BladeCenter unit for more

than 1 minute without a blade server or filler blades installed in each blade bay.

v Note the number of the bay that contains the blade server that you remove. Yo u

need this information if you decide to reinstall the blade server in the BladeCenter unit. If you reinstall the blade server, be sure to reinstall it in the same bay from which it was removed. Reinstalling a blade server into a different bay than the one from which it was removed could have unintended consequences, such as incorrectly reconfiguring the blade server. Some blade server configuration information and update options are established according to bay number. If you reinstall the blade server into a different bay, you might have to reconfigure the blade server.

The blade server is a hot-swap device, and the blade bays in the

Note:

BladeCenter unit are hot-swap bays. Therefore, you can install or remove the blade server without removing power from the BladeCenter unit. However, you must turn off the blade server before removing it from the BladeCenter unit.

Complete the following steps to remove the blade server:

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. If the blade server is operating, the power-on LED is lit continuously (steady). Shut down the operating system by typing the shutdown -h now command. If the blade server was not turned off, press the power-control button (behind the blade-server control-panel door) to turn off the blade server. See “Blade server controls and LEDs” on page 11 for more information about the location of the power-control button.

Attention: Wait at least 30 seconds for the hard disk drives to stop spinning, before proceeding to the next step.

3. Open the two release levers as shown in the illustration. The blade server moves out of the bay approximately 0.6 cm (0.25 inch).

Chapter 5. Installing and removing replaceable units 23

4. Pull the blade server out of the bay.

5. Place either a filler blade or a new blade server in the bay within 1 minute.

24 BladeCenter QS20 Type 0200: Installation and User’s Guide

Opening the blade server cover

The following illustration shows how to open the cover on the blade server. The BladeCenter QS20 has an inner cover as well as an outer cover.

1. Open outer cover

Outer cover release

2. Remove outer cover from blade server

3. Remove second power board

4. Open inner cover

and front bezel

Second power board

Front bezel release

Front bezel

Inner cover release

Figure 9. Opening the blade server cover

Complete the following steps to open the blade server cover:

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. Carefully place the blade server on a flat, static-protective surface, with the cover side up.

3. Press the blue blade-cover release on each side of the blade server and lift the outer cover open (see Figure 9, step 1).

4. Lift the cover from the blade server and set it aside (see Figure 9, step 2).

5. Remove the second power board (see Figure 9, step 3).

6. Disconnect any (optionally) installed PCI-Express cables.

7. Press the two front bezel release buttons on each side of the server and remove the front bezel assembly (see Figure 10 on page 27 and Figure 9, step

3).

8. Press the blue blade-cover release on each side of the blade server and lift the

inner cover open (see Figure 9, step 4).

Chapter 5. Installing and removing replaceable units 25

Statement 21:

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

26 BladeCenter QS20 Type 0200: Installation and User’s Guide

Removing the blade-server bezel assembly

Before you can replace a defective system-board assembly or blade-server bezel assembly, you must first remove the blade-server bezel assembly. The following illustration shows how to remove the bezel assembly from a blade server.

Bezel release buttons

Control panel connector

Control panel cable

Serial connector

Serial cable

Front bezel

Figure 10. Removing the bezel assembly

Complete the following steps to remove the blade-server bezel assembly:

1. Read the safety information beginning on page v and “Installation guidelines” on

page 21.

2. Open the blade server cover.

3. Press the bezel-assembly release and pull the bezel assembly away from the blade server approximately 1.2 cm (0.5 inch).

4. Disconnect the control panel cable from the control panel connector.

5. Disconnect the serial cable from the serial connector.

6. Pull the bezel assembly away from the blade server.

7. Store the bezel assembly in a safe place.

Installing the IDE hard disk drive

The blade server has a connector on the system board for installing a 2.5-inch integrated drive electronics (IDE) hard disk drive. The BladeCenter QS20 model comes with the IDE hard disk drive already installed.

Note: Some hard disk drives have Phillips screws; therefore, make sure that a

Phillips screwdriver is available.

Attention: To maintain proper system cooling, do not operate the BladeCenter

unit for more than 1 minute without a blade server or filler blade installed in each blade bay.

Chapter 5. Installing and removing replaceable units 27

1. Install the hard disk into the blade server

PCI ATA Controller

Cable connected to hard disk

Tray

Cable connected to PCI ATA Controller

IDE Drive

2. Hard disk and PCI ATA controller installed on the blade server system board

PCI ATA controller

Cable connected to PCI ATA controller

Cable connected to hard disk

Hard disk

Figure 11. Installing the hard disk

Attention:

v Do not press on the top of the hard disk drive when installing it. Pressing the top

could damage the hard disk drive.

v IDE hard disk drives must be set to master.

Complete

1. Read the safety information beginning on page v and “Installation guidelines”

the following steps to install a 2.5-inch IDE hard disk drive:

on page 21.

2. If the blade server is operating, shut down the Linux operating system by

typing the shutdown -h now command. If the blade server was not turned off, press the power-control button (behind the blade-server control-panel door) to turn off the blade server. See “Blade server controls and LEDs” on page 11 for more information about the location of the power-control button.

3. Remove the blade server from the BladeCenter unit. (See “Removing the blade server from the BladeCenter unit” on page 23 for instructions.) Carefully place the blade server on a flat, static-protective surface.

4. Open the blade server cover. See “Opening the blade server cover” on page 25 for instructions.

5. Place the tray from the option kit on the system board, aligning the tray with the screws on the system board. Note the four screws that are under the four screw holes in the tray. Set the tray aside and remove the four screws.

6. Replace the tray and secure the tray to the system board with screws from the hardware kit.

7. Connect the cable to the PCI ATA controller at one end and the hard disk drive at the other end.

8. Insert the PCI ATA controller card into the slot on the system board

9. Place the hard disk drive into the tray and, from the rear edge of the hard disk

drive, push it into the tray. The hard disk drive clicks into place.

10. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 40.

28 BladeCenter QS20 Type 0200: Installation and User’s Guide

Installing InfiniBand

This section describes how to install the InfiniBand option.

Notes:

1. The QS20 InfiniBand card requires the replacement of the front bezel to meet EMC standards. The new bezel comes with the QS20 InfiniBand card and

should replace the original as part of the installation process.

2. Before installing any InfiniBand option make sure you have the operating system (Fedora Core 5) and a patched kernel supporting BladeCenter QS20 with InfiniBand installed otherwise the blade will hang during the initial reboot after the OS installation.

3. If your BladeCenter QS20 comes with InfiniBand option(s) already installed, unplug the PCI-Express cable(s) on the board side or uninstall the InfiniBand option(s), then install the OS and the patched kernel, and finally refit the PCI-Express cable(s) or re-install the InfiniBand option(s).

InfiniBand package content

Each InfiniBand

option package consists of:

Table 3. InfiniBand package contents

Description What the item looks like

1 x Mellanox InfiniBand card

1 x adapter card

1 x PCI-Express cable

Chapter 5. Installing and removing replaceable units 29

Table 3. InfiniBand package contents (continued)

Description What the item looks like

1 x blade bezel

4 x screws

1 x gasket

What you need to install InfiniBand

Make sure you have a small flat screwdriver before you install your InfiniBand card.

Installing InfiniBand

To install an InfiniBand option, do the following:

1. Shut down the BladeCenter QS20.

2. Remove the BladeCenter QS20 from BladeCenter.

3. Open the top cover.

4. Unlatch the front bezel and partially remove it from the metal guides.

5. Unplug the control panel and serial cable connectors from the blade’s board as shown in Figure 12 on page 31.

30 BladeCenter QS20 Type 0200: Installation and User’s Guide

Figure 12. Unplugging the control panel and serial cable connectors

6. Set the bezel aside.

7. Plug the InfiniBand card into the PCIe Express adapter card. Make sure the

index hole of the InfiniBand card matches the index mark of the adapter, see Figure 13 on page 32.

Chapter 5. Installing and removing replaceable units 31

Figure 13. InfiniBand card connected to PCI Express adapter card

8. Mount this assembly into the BladeCenter QS20 so that the InfiniBand ports of the InfiniBand card point to the front bezel and match the respective ports of the front bezel.

9. Secure the assembly with the four screws that were delivered with your InfiniBand card, see Figure 14 on page 33.

32 BladeCenter QS20 Type 0200: Installation and User’s Guide

Figure 14. Mounting point and position description

10. Optional: repeat the above steps for the second InfiniBand option.

11. Prepare the new front bezel by attaching the control panel and serial cable connectors onto the blade’s board.

12. Partially insert the side fins of the bezel into the metal guides while ensuring

that the top of the bezel rests on the foam gasket on the InfiniBand card as shown in Figure 15 on page 34.

Make sure the serial cable, routed along the inside and across the

Note:

bottom of the bezel, is housed underneath the blade’s board

13. After you have checked the routing, fully latch the bezel to the blade.

Chapter 5. Installing and removing replaceable units 33

Figure 15. Refitting the bezel to the blade

14. Remove the small metal cover on the front bezel from the slot where the

InfiniBand option was installed.

Figure 16. Removing the InfiniBand slot cover

Note: If only one InfiniBand option is to be installed, it is recommended that

you install it in the upper slot.

15. Plug the PCI-Express cable into the BladeCenter QS20's PCI-Express

connector closest to the InfiniBand card. Leave the other end unconnected.

34 BladeCenter QS20 Type 0200: Installation and User’s Guide

Note: The cable is assymetric! Yo u must plug the connector with two clamps

into the BladeCenter QS20 and the connector with only one clamp into the adaptor card (with the clamp facing you), see Figure 17.

16. Fan out the cables and carefully bend them sidewards.

17. Connect the second connector of the PCI-Express cable to the InfiniBand card

adaptor. If you have installed the lower (second) InfiniBand option, be careful not to damage the second card when you install the connector to the upper card.

Figure 17. PCI Express connector installation (if you have installed the second InfiniBand option)

18. Optional: repeat the above steps for the second InfiniBand option.

Note: When you install the lower (second) InfiniBand option, make sure that

the PCI-Express cable is not blocking the top cover.

19. Peel the back of the 8.75 inch gasket to expose the adhesive. Apply the

gasket to the QS20 cover as shown in the figure below. The gasket is applied on the inside of the cover so that it rests on the edge of the front bezel.

Chapter 5. Installing and removing replaceable units 35

Figure 18. Cover with gasket

20. Carefully close the cover.

36 BladeCenter QS20 Type 0200: Installation and User’s Guide

Replacing the battery

IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.

Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.

If you replace the original lithium battery with a heavy-metal battery or a battery with heavy-metal components, be aware of the following environmental consideration. Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper manner.

To order replacement batteries, call 1-800-IBM-SERV within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM authorized reseller or IBM marketing representative.

Note: After you replace the battery, the blade server is automatically reconfigured;

however, you must reset the system date and time through the operating system that you installed.

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or 15F8409 or an equivalent type battery recommended by the manufacturer. If

your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble

Dispose

of the battery as required by local ordinances or regulations.

Note: See “Battery return program” on page 66 for more information about battery

disposal.

Complete the following steps to replace the battery:

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. Follow any special handling and installation instructions that come with the battery.

3. If the blade server is operating, shut down the operating system by typing the shutdown -h now command. If the blade server was not turned off, press the power-control button (behind the blade-server control-panel door) to turn off

Chapter 5. Installing and removing replaceable units 37

the blade server. See “Blade server controls and LEDs” on page 11 for more information about the location of the power-control button.

4. Remove the blade server from the BladeCenter unit (see “Removing the blade server from the BladeCenter unit” on page 23 for information).

5. Carefully place the blade server on a flat, static-protective surface.

6. Open the blade server cover (see “Opening the blade server cover” on page 25 for instructions).

7. Locate the battery (connector BH1) on the system board.

Battery (BH1)

Figure 19. Battery location

8. Remove the battery: a. Use your finger to press down on one side of the battery; then, slide the

battery out from its socket. The spring mechanism will push the battery out toward you as you slide it from the socket.

Note: Yo u might need to lift the battery clip slightly with your fingernail to

make it easier to slide the battery.

b. Use your thumb and index finger to pull the battery from under the battery

clip.

Note: After you remove the battery, press gently on the clip to make sure

that the battery clip is touching the base of the battery socket.

9. Insert the new battery:

a. Tilt the battery so that you can insert it into the socket, under the battery

clip. Make sure that the side with the positive (+) symbol is facing up.

b. As you slide it under the battery clip, press the battery down into the

socket.

38 BladeCenter QS20 Type 0200: Installation and User’s Guide

10. Close the blade server cover (see “Closing the blade server cover” on page

42).

Statement 21:

CAUTION: Hazardous energy is present when the blade server is connected to the

power source. Always replace the blade cover before installing the blade server.

11. Reinstall the blade server into the BladeCenter unit .

12. Turn on the blade server (see “Turning on the blade server” on page 9).

13. Reset the system date and time through the operating system that you

installed. For additional information, see your operating-system documentation.

Chapter 5. Installing and removing replaceable units 39

Completing the installation

To complete the installation, perform the following tasks, if you have not already done so.

1. Install the blade-server bezel assembly on the blade server (see “Installing the blade server bezel assembly”).

2. Close the blade server cover (see “Closing the blade server cover” on page 42).

Statement 21:

CAUTION: Hazardous energy is present when the blade server is connected to the

power source. Always replace the blade cover before installing the blade server.

3. Reinstall the blade server into the BladeCenter unit .

4. Turn on the blade server (see “Turning on the blade server” on page 9).

5. After you replace the battery or the system-board assembly, reset the system date and time through the operating system that you installed. For additional information, see your operating-system documentation.

If you have just connected the power cords of the BladeCenter unit to

Note:

electrical outlets, you will have to wait until the power-on LED on the blade server flashes slowly before pressing the power-control button on a blade server.

Installing the blade server bezel assembly

The following illustration shows how to install the bezel assembly on the blade server.

Bezel release buttons

Serial connector

Serial cable

Control panel connector

Control panel cable

Figure 20. Installing the bezel assembly

Complete the following steps to install the blade-server bezel assembly:

40 BladeCenter QS20 Type 0200: Installation and User’s Guide

Front bezel

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. Connect the control-panel cable to the control-panel connector on the system-board assembly.

3. Connect the serial cable from the serial connector to the serial connector on the system-board assembly.

4. Carefully slide the bezel assembly onto the blade server as shown in the illustration, until it clicks into place.

Note:

v If InfiniBand is installed, partially insert the side fins of the bezel into the

metal guides while ensuring that the top of the bezel rests on the foam gasket on the InfiniBand card.

v Make sure the serial cable, routed along the inside and across the bottom

of the bezel, is housed underneath the blade’s board.

Chapter 5. Installing and removing replaceable units 41

Closing the blade server cover

Important: The blade server cannot be inserted into the BladeCenter unit until the

cover is installed and closed. Do not attempt to override this protection.

The following illustration shows how to close the blade server cover.

2. Replace second power board and front bezel1. Close inner cover

Second power board

Front bezel

3. Close outer cover

Figure 21. Closing the blade server cover

Complete the following steps to close the blade server cover:

1. Read the safety information beginning on page v and “Installation guidelines” on page 21.

2. Close the inner cover. It clicks into place when it is closed, see Figure 21, step

3. If you removed the blade bezel assembly, replace it now. See “Installing the

blade server bezel assembly” on page 40 for instructions, and Figure 21, step 2.

4. If you removed the second power board, replace it now, see Figure 21, step 2.

5. If you disconnected any PCI-Express cables reconnect them now. See the documentation that comes with the InfiniBand option for detailed installation instructions.

6. Lower the cover so that the slots at the rear slide down onto the pins at the rear of the blade server, as shown in the illustration. Before closing the cover, make sure that all components are installed and seated correctly and that you have not left loose tools or parts inside the blade server.

42 BladeCenter QS20 Type 0200: Installation and User’s Guide

7. Pivot the cover to the closed position as shown in the illustration, until it clicks

into place, see Figure 21 on page 42, step 3.

If you have an InfiniBand option installed, make sure that you do not to pinch

Note:

or bend any PCI-Express cable. Do not use excessive force to close the cover. If it does not close remove the cover and carefully bend the PCI-Express cables so that they no longer block the cover. Take care not to exceed the cable's minimum bending radius.

Input/output connectors and devices

The BladeCenter unit contains the input/output connectors that are available to the blade server. See the documentation that comes with the BladeCenter unit for information about the input/output connectors.

The BladeCenter QS20 supports an external UART connection at the front panel. A special cable (part number 83421-9208) is required to connect this UART connection to a standard 9-pin UART connection. .

Chapter 5. Installing and removing replaceable units 43

44 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 6. Configuring the blade server

This chapter contains the configuration tasks that you must perform so that you can use the IBM BladeCenter Management Module command-line interface. This chapter also describes other configuration requirements for the blade server.

After you install the blade server in the BladeCenter unit, the blade server is automatically configured. The blade server is automatically reconfigured after you install software or hardware. IBM periodically make firmware updates available for the blade server. Before you continue, make sure that the blade server has the latest version of firmware code. For additional information, see “Upgrading the system firmware” on page 48.

Because the firmware code in the blade server uses auto-configuration, additional blade-server configuration programs are not required for the blade server. However, if you have attached other devices to the blade server or the BladeCenter unit, you must configure those devices as described in the applicable documentation that comes with those devices or the BladeCenter unit.

You do not have to set any passwords to use the blade server. If you change the battery or replace the system-board assembly, you must reset the date and time through your operating system.

For information about setting up your network configuration for remote management, see the IBM BladeCenter Planning and Installation Guide or the IBM BladeCenter T Installation and User’s Guide located at http://www.ibm.com/pc/ support/

on the World Wide Web.

Notes:

v The BladeCenter unit needs to be configured only once. v If your blade server contains a different type of optional Ethernet-compatible

switch module in I/O bay 1 than the switch modules that are mentioned in this chapter, see the documentation that comes with the Ethernet switch module that you are using.

v Before you can run programs on the blade server, you must install an operating

system on the blade server. For information about installing the operating system, see Chapter 7, “Installing the operating system,” on page 51.

v Throughout this document, the Management Module Web-based user interface is

also known as the BladeCenter Management Module Web interface.

v Throughout this document, the user name is also known as the user identifier or

user ID for logging on to the management module.

Communicating with the blade server

You can access the blade server through:

v The management module, either through

– The Web-based management and configuration program. This is your main

access method to the blade server.

The command-line interface. See “Using the command-line interface” on page

–

46.

v The serial interface. See “Using the serial interface” on page 46.

Web interface

Management

module

telnet

Command-line

interface

Figure 22. Communication with the blade servers

The next sections describe the management and configuration program in the Management Module in more detail.

Using the command-line interface

The IBM Eserver BladeCenter Management Module command-line interface provides direct access to BladeCenter management functions as an alternative to using the BladeCenter Management Module Web interface.

Through the command-line interface, you can issue commands to control the power and configuration of the blade server and other components in the BladeCenter unit. For information and instructions, see the IBM BladeCenter Management Module Command-Line Interface Reference Guide.

BladeCenter

BladeCenter QS20

Note: Each BladeCenter QS20 needs its own serial connection

Serial connection

Terminal emulator

Note: Serial-over-LAN (SOL) is not implemented on BladeCenter QS20s, therefore

you cannot use the command-line interface to access the BladeCenter QS20's text console command prompts. Yo u must use the serial interface instead.

Using the serial interface

Use the serial interface to:

v Observe firmware progress.

v Access the Linux terminal in order to configure Linux.

can connect a PC serially through the front panel using a specific UART cable.

You To connect to the serial console, plug the serial cable into the front panel and connect the other end to a serial device or computer with a serial port.

Set the following parameters for the serial connection on the Hyperterminal:

v 115200 baud v 8 data bits

v No parity v One stop bit

v No flow control

46 BladeCenter QS20 Type 0200: Installation and User’s Guide

Starting the management and configuration program in the Management Module

Use the Management Module Web-based management and configuration program to:

v Configure the BladeCenter unit.

v Update and configure BladeCenter components.

v Monitor the current system status.

v Check the event log for system and other errors.

Complete the following steps to start the Web-based management and configuration program. (For additional information, see the IBM BladeCenter (Type 8677)

Planning and Installation Guide.)

1. Open a Web browser. In the address or URL field, type the Internet protocol (IP)

address or host name that is assigned for the Management Module remote connection. The default IP address is:

192.168.70.125

The Enter Network Password window opens.

2. Type your user name and password. Before you log onto the Management Module for the first time, contact your system administrator regarding whether your organization has assigned a user name and password to you. Use the initial (default) user name and password the first time that you log onto the Management Module. If you have an assigned user name and password, use them for all subsequent logins. All login attempts are documented in the event log.

The initial user ID and password for the Management Module are:

v User ID: USERID (all capital letters) v Password: PASSW0RD (note the number zero, not the letter O, in

PASSW0RD)

3. Follow the instructions that appear on the screen. Be sure to set the timeout

value that you want for your Web session.

BladeCenter management and configuration window opens.

The

Integrating the Gigabit Ethernet controllers into the BladeCenter

Two dual-port Gigabit Ethernet controllers are integrated on the blade server system board. Each controller port provides a 1000-Mbps full-duplex interface for connecting to one of the Ethernet-compatible switch modules in I/O bays 1 and 2, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN).

Each Ethernet-controller port on the system board is routed to a different switch module in I/O bay 1 or bay 2. The routing from the Ethernet-controller port to the I/O bay varies according to whether an Ethernet adapter is enabled and the operating system that is installed. See “Blade server Ethernet controller enumeration” on page 48 for information about how to determine the routing from the Ethernet-controller ports to I/O bays for your blade server.

Chapter 6. Configuring the blade server 47

You do not have to set any jumpers or configure the controllers for the blade server operating system. However, you must install a device driver to enable the blade server operating system to address the Ethernet-controller ports. For device drivers and information about configuring your Ethernet controller ports, see the Ethernet software documentation that comes with your blade server, or contact your IBM marketing representative or authorized reseller. For updated information about configuring the controllers, go to the IBM Support Web site at http://www.bsc.es/ projects/deepcomputing/linuxoncell/.

Blade server Ethernet controller enumeration

The enumeration of the Ethernet controllers or controller ports in a blade server is operating system dependent. Yo u can verify the Ethernet controller or controller port designations that a blade server uses through your operating system settings.

The routing of an Ethernet controller or controller port to a particular BladeCenter unit I/O bay depends on the type of Ethernet expansion card that is installed. Yo u can verify which Ethernet-controller port in this blade server is routed to which I/O bay by using the following test:

1. Install only one Ethernet switch module or pass-thru module, in I/O bay 1.

2. Make sure that the ports on the switch module or pass-thru module are enabled

(Switch Tasks → Management → Advanced Switch Management in the BladeCenter Management Module Web interface).

3. Enable only one of the Ethernet-controller ports on the blade server. Note the

designation that the blade server operating system has for the controller port.

4. Ping an external computer on the network connected to the Ethernet switch module. If you can ping the external computer, the Ethernet-controller port that you enabled is associated with the switch module in I/O bay 1. The other Ethernet-controller port in the blade server is associated with the switch module in I/O bay 2.

Upgrading the system firmware

The following section describes how to update the firmware.

48 BladeCenter QS20 Type 0200: Installation and User’s Guide

BladeCenter QS20 firmware contains a proprietary implementation of Cell BE hardware initialization code. The user and operating system interfaces are based on the Open Firmware standard. Detailed system information is provided through the Open Firmware device tree. Yo u can use the client interface and Run-Time Abstraction Services (RTAS) to run management functions.

Firmware package and contents

The firmware consists of :

v A firmware package, which runs on the Cell BE (Host FW) v A firmware package for the on-board service processor (SP™ FW)

packages follow the same versioning scheme. Yo u must ensure that both

Both versions are the same when you perform an upgrade. Table 4 describes the firmware files.

Table 4. Firmware files

Filename Description

CB1–FW-<version>-boot_rom.bin Image for flashing through Linux

CBlade-<version>.pkt Firmware image to flash the service

processor using the BladeCenter Management Module.

Determining current blade server firmware code levels

Complete the following steps to view the current firmware code levels for the blade server and the service processor:

1. Access and log onto the BladeCenter Management Module Web interface as

described in the IBM BladeCenter (Type 8677) Planning and Installation Guide.

2. From the Blade Tasks section, select Firmware VPD.

The Blade Server Firmware VPD window contains the build identifier, release, and revision. Compare this information to the firmware information on the IBM Support Web site at http://www.ibm.com/pc/support/. If these two types of information match, then the blade server has the latest firmware code. If these two types of information differ, download the latest firmware code from the IBM Support Web site. Follow the update instructions on the IBM Support Web site.

Note: The firmware version displayed by the BladeCenter Management Module

might be different from the version displayed by your operating system. Cross-referenced information is given in the firmware information on the IBM Support Web site at http://www.ibm.com/pc/support/, and in the readme file for the firmware image.

Installing the firmware

You only need to install the BladeCenter QS20 firmware if you need to do either of the following:

v Upgrade to a newer version

v Downgrade to an older version if there are problems with the current version

firmware for the on-board service processor can only be installed using the

The standard firmware update feature of the BladeCenter Management Module. For more information, see the Management Module documentation or ask your IBM support representative.

Chapter 6. Configuring the blade server 49

Host FW can only be installed using the Linux operating system. If Linux is not installed or cannot be started, then no upgrade or recovery is possible. Call your IBM support representative. Linux needs to have a current version of rtas_flash device driver installed. For instructions about how to get this driver and how to install it, read the BladeCenter QS20 SDK Toolkit Installation and Users Guide.

This device driver offers a number of different methods for installing and managing a system flash using the /proc interface. The script, update_flash, simplifies the procedure, and your Linux distributor should provide you with this script. For more information, see the BladeCenter QS20 SDK Toolkit Installation and Users Guide.

Installing the firmware manually

Where older versions of the update_flash script exist on your system or where it is not installed you can use rtas_flash over /proc. To install the firmware, do the following:

1. Ensure the rtas-flash driver is loaded. To do this, run lsmod.

2. If the module is not yet in the kernel, invoke the following to load it:

modprobe rtas_flash

3. To update your current firmware, copy the image file to /proc/ppc64/rtas/ flash_update and reboot manually:

cp <image-file> /proc/ppc64/rtas/flash_update

shutdown —r now

Updating the host and service processor images

To update the host and service processor images, do the following:

1. Boot the operating system if it is not running already.

2. Update the host firmware image as described in the section above.

3. Restart the blade.

4. Shut down the blade.

5. Update the service processor firmware using the Management Module.

Updating the host firmware on PERM

To update an old image on PERM you must copy the TEMP image to PERM side. The command is:

echo 0 > /proc/rtas/manage_flash.

Note: The script checks whether the board is booted from the TEMP image. If not,

the script does not complete.

For more information, see “Recovering the system firmware code” on page 58.

50 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 7. Installin g the operating system

Before you install the operating system on the blade server, make sure that you provide a connection to the blade server.

Important:

v If you plan to install the operating system through the Ethernet network, see:

– Chapter 3, “Preparing the BladeCenter unit,” on page 15 – “Integrating the Gigabit Ethernet controllers into the BladeCenter” on page 47 – “Blade server Ethernet controller enumeration” on page 48 – The documentation that comes with the Ethernet switch module that you are

using

v After you install the operating system on the blade server, you must install any

service packs or update packages that come with the operating system. For additional information, see the instructions that come with your operating-system documentation and the service packs or update packages.

To install the operating system on a blade server, follow the installation instructions that come with the operating system. Yo u can download the latest operating-system installation instructions from BladeCenter QS20 SDK Toolkit Installation and Users Guide and install the operating system at the BladeCenter unit (local deployment).

Note: Some options have device drivers that you must install. See the

documentation that comes with the options for information about installing any required device drivers.

If your operating system does not have the required device drivers, contact your IBM marketing representative or authorized reseller, or see your operating-system documentation for additional information.

52 BladeCenter QS20 Type 0200: Installation and User’s Guide

Chapter 8. Solving problems

This chapter provides basic troubleshooting information to help you solve some common problems that might occur while setting up your blade server.

A problem with the BladeCenter BladeCenter QS20 can relate to either the BladeCenter BladeCenter QS20 or the BladeCenter unit.

v A blade-server problem exists if the BladeCenter unit contains more than one

blade server and only one of the blade servers has the symptom.

v If all of the blade servers have the same symptom, then the problem relates to

the BladeCenter unit. For more information, see the IBM BladeCenter (Type

8677) Hardware Maintenance Manual and Troubleshooting Guide.

If you install the blade server in the BladeCenter unit and the blade server does not start, perform the following actions:

v Make sure that the BladeCenter unit is correctly connected to a power source. v Reseat the blade server in the BladeCenter unit (see Chapter 4, “Installing the

blade server in the BladeCenter unit,” on page 17).

v If the power-on LED is flashing slowly, turn on the blade server (see “Turning on

the blade server” on page 9).

v If you have just added a new optional device or component, make sure that it is

correctly installed and compatible with the blade server and its components. If the device or component is not compatible, remove it from the blade server, reinstall the blade server in the BladeCenter unit, and then restart the blade server.

the blade server does not start after you have performed the preceding actions,

If see the Problem Determination and Service Guide for your blade server on the Documentation CD.

Firmware startup process

The firmware displays the progress of the startup process on the serial console from the time that ac power is connected to the system until the operating-system login prompt is displayed after a successful operating-system startup.

If the firmware encounters an error during the startup process, a message describing the error together with an error code is displayed on the serial console.

There are two types of error, where xxxx represents the number of the error code:

Cxxxx This is an internal checkpoint. If the system hangs during the

Exxxx This type of error means that there is a failure that does not allow

Descriptions this document, see the Problem Determination and Service Guide for your blade server.

of each of the error codes for Cxxxx, and Exxxx are not included in

startup process and displays this type of error, contact a service support representative.

the firmware to continue the startup process. Contact a service support representative.

Troubleshooting charts

The following tables list problem symptoms and suggested solutions.

Notes:

v Blade Center 8677 with Management Module 1 is the only supported chassis for

the BladeCenter QS20.

v If you have problems with an adapter, monitor, keyboard, mouse, or power

module, see the BladeCenter Type (8677) Hardware Maintenance Manual and Troubleshooting Guide for more information.

v If you have problems with an Ethernet switch module, I/O adapter, or other

optional device that can be installed in the BladeCenter unit, see the applicable Hardware Maintenance Manual and Troubleshooting Guide or other documentation that comes with the device for more information.

Problems indicated by LEDs

Table 5. Explanation of LEDs and their states

LED State Explanation Suggested action

Blade-error LED Amber system error has

occurred in the blade server. Information about a system error for this blade server has been placed in the BladeCenter system error log.

Information LED Amber Not used / supported not applicable Activity LED Green There is network

activity.

Check the BladeCenter error log, see the Problem

Determination and Service Guide

No action required

54 BladeCenter QS20 Type 0200: Installation and User’s Guide

Table 5. Explanation of LEDs and their states (continued)

LED State Explanation Suggested action

Power-on LED Flashing rapidly The service

No action required

processor on the blade server is communicating with the BladeCenter management module.

Flashing slowly The blade server has

Turn on if required

power but is not turned on.

Lit continuously (steady)

The blade server has power and is turned

No action required

on.

Not lit. Blade server not

powered.

1. Reseat blade

server.

2. Check if BladeCenter power supplies numbers 3 and 4 are installed and powered. If they are not, install and power them or use slots 1-5.

3. Go to “Power problems” on page 56

Chapter 8. Solving problems 55

Power problems

Power symptom Suggested action

The blade server does not turn on.

1. Make sure that: a. The power-on LED on the front of the BladeCenter unit is lit. b. The LEDs on all the BladeCenter power modules are lit. c. If the blade server is in blade bays 7 through 14, power modules are in

power-module bays 1, 2, 3, and 4.

d. The power-on LED on the blade-server control panel is flashing slowly.

v If the power-on LED is flashing rapidly and continues to do so, the blade

server is not communicating with the Management Module; reseat the blade server and go to step 3.

v If the power LED is off, either the blade bay is not receiving power, the

blade server is defective, or the LED information panel is loose or defective.

Local power control for the blade server is enabled (use the BladeCenter

Management Module Web interface to make sure), or the blade server was instructed through the Management Module (Web interface) to turn on.

f. The blade server is not installed in blade bay 6/7, because if a blade server is

installed in either of these bays, it can cause damage to the power supply. A blade server can be installed in blade bays 5/6 or 7/8, but not in 6/7.

If you just installed an option in the blade server, remove it, and restart the blade

2. server. If the blade server now turns on, troubleshoot the option (see the documentation that comes with the option for information).

3. Try another blade server in the blade bay; if it works, replace the faulty blade server.

4. If the problem remains, BladeCenter QS20 Problem Determination and Service Guide.

Network connection problems

Network connection symptom Suggested action

One or more blade servers are unable to communicate with the network.

Make sure that: v The switch modules for the network interface being used are installed in the

correct BladeCenter bays and are configured and operating correctly.

v The settings in the switch module are correct for the blade server (settings in the

switch module are blade server specific).

For

additional information, see:

v Chapter 6, “Configuring the blade server,” on page 45

v The following documentation:

– IBM BladeCenter (Type 8677) Hardware Maintenance Manual and

Troubleshooting Guide

For the latest editions of the IBM BladeCenter documentation, go to

Note:

http://www.ibm.com/pc/support/ on the World Wide Web.

v Other product-specific documentation that comes with the switch module

the problem remains, see the BladeCenter QS20 Problem Determination and

Service Guide.

56 BladeCenter QS20 Type 0200: Installation and User’s Guide

Service processor problems

Service processor symptom Suggested action

Service processor reports a general monitor failure.

1. If the blade server is operating, shut down the operating system.

2. If the blade server was not turned off, press the power-control button (behind the blade-server control-panel door) to turn off the server.

3. Remove the blade server from the BladeCenter unit.

4. Wait 30 seconds and reinstall the blade server into the BladeCenter unit.

5. Restart the blade server.

the problem remains, BladeCenter QS20 Problem Determination and Service

Guide.

Chapter 8. Solving problems 57

Recovering the system firmware code

The system firmware is contained in two separate images in the flash memory of the blade server: temporary and permanent. These images are referred to as TEMP and PERM, respectively. The system normally starts from the TEMP image, and the PERM image serves as a backup. If the TEMP image becomes damaged, such as from a power failure during a flash update, you can recover the TEMP image from the PERM image.

If the TEMP image becomes damaged, you can see one of two symptoms: v The system automatically starts from the PERM image. To check whether the

system has started from the PERM image, enter:

cat /proc/device-tree/openprom/ibm,fw-bank

A P is returned.

v The system hangs or is non-responsive after the system is started with no

checkpoints.

Starting the TEMP image

To force the system to start the TEMP image, complete the following steps:

1. Turn off the blade server.

2. Restart the blade system management processor from the Management Module.

3. Turn on the blade server.

If the blade server does not restart, you must replace the system-board

Note:

assembly. Contact a service support representative for assistance.

Recovering the TEMP image from the PERM image

To recover the TEMP image from the PERM image, you must perform the reject function. The reject function copies the PERM image into the TEMP image. To perform the reject function, complete the following steps:

1. Reject the TEMP image. Using the Linux operating system, type the following command:

update_flash -r

2. Shut down the blade server using the operating system.

3. Restart the blade system management processor from the Management Module.

4. Turn on the blade server.

might need to update the firmware code to the latest version. See

You http://www.ibm/.com/pc/support for more information about how to update the firmware code.

58 BladeCenter QS20 Type 0200: Installation and User’s Guide

Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your BladeCenter product or optional device, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

v Check all cables to make sure that they are connected.

v Check the power switches to make sure that the system and any optional

devices are turned on.

v Use the troubleshooting information in your system documentation, and use the

diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual and Troubleshooting Guide or Problem Determination and Service Guide on the IBM Documentation CD that comes with your system.

v Go to http://www.ibm.com/bladecenter/ and click Support to check for information

to help you solve the problem.

can solve many problems without outside assistance by following the

You troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product. The documentation that comes with BladeCenter systems also describes the diagnostic tests that you can perform. Most BladeCenter systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the software.

Using the documentation

Information about your IBM BladeCenter system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/bladecenter/, click Support, and follow the instructions. Also, some documents are available through the IBM Publications Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM BladeCenter systems, optional devices, services, and support at http://www.ibm.com/bladecenter/. For service information, click Support.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with BladeCenter products. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. See http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

60 BladeCenter QS20 Type 0200: Installation and User’s Guide

Appendix B. Notices

This information was developed for products and services offered in the U.S.A.

The manufacturer may not offer the products, services, or features discussed in this document in other countries. Consult the manufacturer’s representative for information on the products and services currently available in your area. Any reference to the manufacturer’s product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any intellectual property right of the manufacturer may be used instead. However, it is the user’s responsibility to evaluate and verify the operation of any product, program, or service.

The manufacturer may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. Yo u can send license inquiries, in writing, to the manufacturer.

The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: THIS

INFORMATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. The manufacturer may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

Any references in this information to Web sites not owned by the manufacturer are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this product and use of those Web sites is at your own risk.

The manufacturer may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact the manufacturer.

Such information may be available, subject to appropriate terms and conditions, including in some cases, payment of a fee.

The licensed program described in this information and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement, IBM License Agreement for Machine Code, or any equivalent agreement between us.

Information concerning products not produced by this manufacturer was obtained from the suppliers of those products, their published announcements or other publicly available sources. This manufacturer has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to products not produced by this manufacturer. Questions on the capabilities of products not produced by this manufacturer should be addressed to the suppliers of those products.

All statements regarding the manufacturer’s future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.

This information contains sample application programs in source language, which illustrate programming techniques on various operating platforms. Yo u may copy, modify, and distribute these sample programs in any form without payment to the manufacturer, for the purposes of developing, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples have not been thoroughly tested under all conditions. The manufacturer, therefore, cannot guarantee or imply reliability, serviceability, or function of these programs.

Edition notice

SUBJECT TO ANY STATUTORY WARRANTIES WHICH CAN NOT BE EXCLUDED, THE MANUFACTURER, ITS PROGRAM DEVELOPERS AND

SUPPLIERS MAKE NO WARRANTIES OR CONDITIONS EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, REGARDING THE PROGRAM OR TECHNICAL SUPPORT, IF ANY.

UNDER NO CIRCUMSTANCES IS THE MANUFACTURER, ITS PROGRAM DEVELOPERS OR SUPPLIERS LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR POSSIBILITY:

1. LOSS OF, OR DAMAGE TO, DATA;

2. SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR

3. LOST PROFITS, BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED SAVINGS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

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62 BladeCenter QS20 Type 0200: Installation and User’s Guide

U.S. Government Users Restricted Rights — Use, duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Appendix B. Notices 63

Trademarks

The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both:

BladeCenter Power Architecture

™

e-business logo PowerPC Eserver Predictive Failure Analysis IBM pSeries IBM (logo) ServerProven IntelliStation POWER

™

xSeries

Intel®, MMX™, and Pentium® are trademarks of Intel Corporation in the United States, other countries, or both.

Microsoft, Windows®, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Java™ and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other countries, or both.

Linux is a trademark of Linus Torvalds in the United States, other countries, or both.

Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and logos are trademarks or registered trademarks of Red Hat, Inc., in the United States and other countries.

InfiniBand is a trademark of the InfiniBand Trade Association.

XDR is a trademark of Rambus Inc. in the United States and other countries.

PCI Express is a trademark of PCI-SIG.

Cell Broadband Engine is a trademark of Sony Computer Entertainment Inc.

Other company, product, or service names may be trademarks or service marks of others.

64 BladeCenter QS20 Type 0200: Installation and User’s Guide

Important notes

Processor speeds indicate the internal clock speed of the microprocessor; other factors also affect application performance.

CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible.

When referring to processor storage, real and virtual storage, or channel volume, KB stands for approximately 1000 bytes, MB stands for approximately 1 000 000 bytes, and GB stands for approximately 1 000 000 000 bytes.

When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM.

Maximum memory may require replacement of the standard memory with an optional memory module.

IBM makes no representation or warranties regarding non-IBM products and services that are ServerProven, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

Product recycling and disposal

This unit contains materials such as circuit boards, cables, electromagnetic compatibility gaskets, and connectors which may contain lead and copper/beryllium alloys that require special handling and disposal at end of life. Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. IBM offers product-return programs in several countries. Information on product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.

IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/environment/products/prp.shtml.

Appendix B. Notices 65

Battery return program

This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml

In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the battery available prior to your call.

In California, the following applies:

Perchlorate Material - special handling may apply.

See http://www.dtsc.ca.gov/hazardouswaste/perchlorate.

The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate Materials. This product/part includes a lithium manganese dioxide battery which contains a perchlorate substance.

or contact your local waste disposal facility.

In the Netherlands, the following applies.

For Taiwan: Please recycle batteries.

Electronic emission notices

Federal Communications Commission (FCC) statement

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

66 BladeCenter QS20 Type 0200: Installation and User’s Guide

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada Class A emission compliance statement

The following statement applies to the BladeCenter QS20.

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Australia and New Zealand Class A statement

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

Attention: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect connection to public telecommunication systems in the United Kingdom.

Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 89/336/EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit

in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für

Appendix B. Notices 67

die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne

Empfehlung der IBM gesteckt/eingebaut werden.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

"Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im

Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen zu ergreifen und dafür aufzukommen."

Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten

Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)". Dies ist die Umsetzung der EU-Richtlinie 89/336/EWG in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) vom 18. September 1998 (bzw. der EMC EG Richtlinie 89/336) für Geräte der Klasse A

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die IBM Deutschland GmbH, 70548 Stuttgart.

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:

Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.

European Union EMC Directive conformance statement

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC, as amended by Council Directive 93/68/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards.

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

European Community contact:

IBM Technical Regulations Pascalstr. 100, 70569 Stuttgart, Germany Tel: 0049 (0)711 785 1176 Fax: 0049 (0)711 785 1283 Email: tjahn@de.ibm.com

68 BladeCenter QS20 Type 0200: Installation and User’s Guide

Taiwanese Class A warning statement

The following statement applies to the BladeCenter QS20.

Japanese Voluntary Control Council for Interference (VCCI) statement

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

Korean Class A warning statement

The following statement applies to the BladeCenter QS20 and the 2945 InfiniBand Option.

Appendix B. Notices 69

Power cords

For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

IBM power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA).

For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel blade, grounding-type attachment plug rated 15 amperes, 125 volts.

For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.

For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

IBM power cords for a specific country or region are usually available only in that country or region.

IBM power cord part number Used in these countries and regions

02K0546 China 13F9940 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea 13F9979 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,

Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo

(Democratic Republic of), Congo (Republic of), Cote D’Ivoire (Ivory Coast), Croatia (Republic of), Czech Republic, Dahomey,

Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Finland, France, French Guyana, French Polynesia, Germany, Greece, Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran, Kazakhstan, Kyrgyzstan, Laos (People’s Democratic Republic of), Latvia, Lebanon, Lithuania, Luxembourg, Macedonia (former Yugoslav Republic of), Madagascar, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova (Republic of), Monaco, Mongolia, Morocco, Mozambique, Netherlands, New Caledonia, Niger, Norway, Poland, Portugal, Reunion, Romania, Russian Federation, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia (Republic of), Somalia, Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire

13F9997 Denmark 14F0015 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal,

Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda

70 BladeCenter QS20 Type 0200: Installation and User’s Guide

IBM power cord part number Used in these countries and regions

14F0033 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel

Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tan zania (United Republic of), Trinidad and Tobago, United Arab

Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe 14F0051 Liechtenstein, Switzerland 14F0069 Chile, Italy, Libyan Arab Jamahiriya 14F0087 Israel 1838574 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,

Bermuda, Bolivia, Brazil, Caicos Islands, Canada, Cayman

Islands, Costa Rica, Colombia, Cuba, Dominican Republic,

Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras,

Jamaica, Japan, Mexico, Micronesia (Federal States of),

Netherlands Antilles, Nicaragua, Panama, Peru, Philippines,

Taiwan, United States of America, Venezuela 24P6858 Korea (Democratic People’s Republic of), Korea (Republic of)

34G0232 Japan 36L8880 Argentina, Paraguay, Uruguay

49P2078 India 49P2110 Brazil 6952300 Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize,

Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands,

Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El

Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,

Micronesia (Federal States of), Netherlands Antilles, Nicaragua,

Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan,

United States of America, Venezuela

Appendix B. Notices 71

72 BladeCenter QS20 Type 0200: Installation and User’s Guide

Index

attention notices 7 automatic configuration 45

battery

connector

replacing 37 before you begin 15 bezel assembly

installing

removing 27 BladeCenter unit

Management

Module 15, 46

power modules 15

power requirements 3

preinstallation requirements 15

caution statements 7 checklist

preinstallation

static-sensitive devices 22

system reliability 21 Class A electronic emission notice 66 command-line interface

configuration

components

system

board 12

configuration

automatic

command-line interface 46

Ethernet controller 47, 48

Management Module program 47 connectors

battery

I/O expansion card 12

input/output 43

integrated drive electronics (IDE) 12

memory 12

microprocessor 12

system board 12 controller

enumeration

Ethernet 47

IDE 8 cover

closing

removing 25

danger statements 7 device driver

Ethernet

controller 48

documentation CD 5 drive

connectors

integrated drive electronics (IDE)

hard

disk drives 27

internal, installing 27 requirements 27 specifications 7

electrical input 8 electronic emission Class A notice 66 environment 8 errors

firmware

startup process 53

Ethernet

network

requirements 51

Ethernet controller

configuring

device driver 48 enumeration 48

FCC Class A notice 66 filler blade 23, 24 firmware

startup

process errors 53

firmware code

determining

current levels 49

recovering 58 viewing 49

hard disk drives

integrated

drive electronics (IDE)

installing

identifying problems

network power 56 service processor 57

image

PERM TEMP 58

important notices 7 InfiniBand

installing package content 29 steps to install 30

installation

completing

connection 56

installing

battery

bezel assembly 40 blade server 18 IDE hard disk drives 27 InfiniBand 29 Linux ppc64 utilities 51 operating system 51 options 21 update packages 51

integrated drive electronics (IDE)

connectors

controller 8 drives 27

integrated functions 8

LEDs

activity

blade system error 12 control panel 11 information 12 location 12 power-on 12

Linux operating system

ppc64

utilities 51

using the reject function 58

logging onto the Management Module 47

Management Module Web interface 47 memory

specifications

7, 8

memory module

specifications

microprocessor

specifications

network connection

identifying

problems 56

network requirements

installing

the operating system 51

notes 7 notes, important 65 notices

electronic

emission 66

FCC, Class A 66

notices and statements 7

operating system

Ethernet installation requirements 51 installing 51

network requirements 51

operating system (continued)

Linux

ppc64

utilities 51

network connection requirements 51 service packs 51 update packages 51

option

hard

disk drives 27

installing 21

PERM image

using,

to recover TEMP image 58

ports, input/output 43 power

identifying

problems 56

problem 56 requirements 3

power cords 70 power module

bay

power module bay 2 power-control button 11 preinstallation requirements 15 prerequisites 15 problems

power

service processor 57 solving 53

publications 4

recovering

system

firmware code 58

TEMP image from PERM image 58

reject function, TEMP image 58 removing

battery

blade bezel assembly 27 blade server 23 cover 25

replacing

battery

service packs, installing 51 service processor

identifying updating firmware code 49

small computer system interface (SCSI)

devices, specifications 7 starting

blade

TEMP image 58 statements and notices 7 static electricity 22 static-sensitive devices, handling 22

problems 57

installation guidelines for 22

server 9

74 BladeCenter QS20 Type 0200: Installation and User’s Guide

stopping the blade server 10 system board

connectors

system reliability 21

TEMP image

recovering

reject function 58 starting 58

trademarks 64 troubleshooting

charts

overview 53 turning off the blade server 10 turning on the blade server 9

United States electronic emission Class A notice 66 United States FCC Class A notice 66 update packages, installing 51

Web site

BladeCenter

documentation 45

Index 75

76 BladeCenter QS20 Type 0200: Installation and User’s Guide



Part Number: 43W7874

Printed in USA

SC33-8284-02

(1P) P/N: 43W7874

IBM BladeCenter QS20 Installation And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Chapter 1. Introduction

The BladeCenter QS20

The BladeCenter

Power modules and power module bays

Using this book

Related documentation

The Documentation CD

Hardware and software requirements

Using the Documentation Browser

Notices and statements used in this document

Features and specifications

Reliability, availability, and serviceability features

Chapter 2. Blade server power, controls, and indicators

Turning on the blade server

Turning off the blade server

Blade server controls and LEDs

System-board internal and option connectors

Chapter 3. Preparin g the BladeCenter unit

Preinstallation checklist

Chapter 4. Installin g the blade server in the BladeCenter unit

Installing the blade server

Chapter 5. Installin g and removing replaceable units

Installation guidelines

System reliability guidelines

Handling static-sensitive devices

Removing the blade server from the BladeCenter unit

Opening the blade server cover

Removing the blade-server bezel assembly

Installing the IDE hard disk drive

Installing InfiniBand

InfiniBand package content

What you need to install InfiniBand

Installing InfiniBand

Replacing the battery

Completing the installation

Installing the blade server bezel assembly

Closing the blade server cover

Input/output connectors and devices

Chapter 6. Configuring the blade server

Communicating with the blade server

Using the command-line interface

Using the serial interface

Starting the management and configuration program in the Management Module

Integrating the Gigabit Ethernet controllers into the BladeCenter

Blade server Ethernet controller enumeration

Upgrading the system firmware

Firmware package and contents

Determining current blade server firmware code levels

Installing the firmware

Installing the firmware manually

Updating the host and service processor images

Updating the host firmware on PERM

Chapter 7. Installin g the operating system

Chapter 8. Solving problems

Firmware startup process

Troubleshooting charts

Problems indicated by LEDs

Power problems

Network connection problems

Service processor problems

Recovering the system firmware code

Starting the TEMP image

Recovering the TEMP image from the PERM image

Appendix A. Getting help and technical assistance

Before you call

Using the documentation

Getting help and information from the World Wide Web

Software service and support

Hardware service and support

Appendix B. Notices

Edition notice

Trademarks

Important notes

Product recycling and disposal