IBM BladeCenter HS22V 7871, BladeCenter HS22V 1949 Problem Determination And Service Manual

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BladeCenter HS22V Type 7871 and 1949

Problem Determination and Service Guide

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BladeCenter HS22V Type 7871 and 1949

Problem Determination and Service Guide

Note

Before using this information and the product it supports, read the general information in “Notices” on page 229, the Warranty Information document, the IBM Safety Information, and IBM Systems Environmental Notices and User Guide documents on the IBM Documentation CD.

The most recent version of this document is available at http://www.ibm.com/systems/support/.

Thirteenth Edition (July 2014)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety ...............v

Guidelines for trained service technicians ....vii

Inspecting for unsafe conditions ......vii

Guidelines for servicing electrical equipment . . vii

Safety statements ............viii

Chapter 1. Start here .........1

Diagnosing a problem ...........1

Undocumented problems ..........3

Chapter 2. Introduction ........5

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d'installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Bu ürünü kurmadan önce güvenlik bilgilerini okuyun.

vi BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Guidelines for trained service technicians

This section contains information for trained service technicians.

Inspecting for unsafe conditions

Use this information to help you identify potential unsafe conditions in an IBM product that you are working on.

Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury. The information in this section addresses only those items. Use good judgment to identify potential unsafe conditions that might be caused by non-IBM alterations or attachment of non-IBM features or optional devices that are not addressed in this section. If you identify an unsafe condition, you must determine how serious the hazard is and whether you must correct the problem before you work on the product.

Consider the following conditions and the safety hazards that they present: v Electrical hazards, especially primary power. Primary voltage on the frame can

cause serious or fatal electrical shock.

v Explosive hazards, such as a damaged CRT face or a bulging capacitor. v Mechanical hazards, such as loose or missing hardware.

To inspect the product for potential unsafe conditions, complete the following steps:

1. Make sure that the power is off and the power cords are disconnected.

2. Make sure that the exterior cover is not damaged, loose, or broken, and observe

any sharp edges.

3. Check the power cords: v Make sure that the third-wire ground connector is in good condition. Use a

meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.

v Make sure that the power cords are the correct type. v Make sure that the insulation is not frayed or worn.

4. Remove the cover.

5. Check for any obvious non-IBM alterations. Use good judgment as to the safety

of any non-IBM alterations.

6. Check inside the system for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.

7. Check for worn, frayed, or pinched cables.

8. Make sure that the power-supply cover fasteners (screws or rivets) have not

been removed or tampered with.

Guidelines for servicing electrical equipment

Observe these guidelines when you service electrical equipment. v Check the area for electrical hazards such as moist floors, nongrounded power

extension cords, and missing safety grounds.

v Use only approved tools and test equipment. Some hand tools have handles that

are covered with a soft material that does not provide insulation from live electrical current.

v Regularly inspect and maintain your electrical hand tools for safe operational

condition. Do not use worn or broken tools or testers.

Safety vii

v Do not touch the reflective surface of a dental mirror to a live electrical circuit.

The surface is conductive and can cause personal injury or equipment damage if it touches a live electrical circuit.

v Some rubber floor mats contain small conductive fibers to decrease electrostatic

discharge. Do not use this type of mat to protect yourself from electrical shock.

v Do not work alone under hazardous conditions or near equipment that has

hazardous voltages.

v Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical

outlet so that you can turn off the power quickly in the event of an electrical accident.

v Disconnect all power before you perform a mechanical inspection, work near

power supplies, or remove or install main units.

v Before you work on the equipment, disconnect the power cord. If you cannot

disconnect the power cord, have the customer power-off the wall box that supplies power to the equipment and lock the wall box in the off position.

v Never assume that power has been disconnected from a circuit. Check it to

make sure that it has been disconnected.

v If you have to work on equipment that has exposed electrical circuits, observe

the following precautions: – Make sure that another person who is familiar with the power-off controls is

near you and is available to turn off the power if necessary.

– When you work with powered-on electrical equipment, use only one hand.

Keep the other hand in your pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock.

– When you use a tester, set the controls correctly and use the approved probe

leads and accessories for that tester.

– Stand on a suitable rubber mat to insulate you from grounds such as metal

floor strips and equipment frames.

v Use extreme care when you measure high voltages. v To ensure proper grounding of components such as power supplies, pumps,

blowers, fans, and motor generators, do not service these components outside of their normal operating locations.

v If an electrical accident occurs, use caution, turn off the power, and send another

person to get medical aid.

Safety statements

These statements provide the caution and danger information that is used in this documentation.

Important:

Each caution and danger statement in this documentation is labeled with a number. This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document.

For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the Safety Information document under Statement 1.

viii BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Be sure to read all caution and danger statements in this documentation before you perform the procedures. Read any additional safety information that comes with your system or optional device before you install the device.

Statement 1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical storm.

v Connect all power cords to a properly wired and grounded electrical outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

Safety ix

Statement 2

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water

v Heat to more than 100°C (212°F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Statement 3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

v Use of controls or adjustments or performance of procedures other than those

specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1

x BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Statement 8

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Statement 12

CAUTION: The following label indicates a hot surface nearby.

Statement 13

Safety xi

DANGER

Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.

Statement 21

CAUTION: Hazardous energy is present when the blade is connected to the power source. Always replace the blade cover before installing the blade.

Statement 32

CAUTION: To avoid personal injury, before lifting the unit, remove all the blades, power supplies, and removable modules to reduce the weight.

108 kg

(237 lbs)

(2X)

(6X)

(4X)

43.2 kg (95 lbs)

Statement 33

CAUTION: This device does not provide a power control button. Removing power supply modules or turning off the server blades does not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

xii BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Rack Safety Information, Statement 2

DANGER

v Always lower the leveling pads on the rack cabinet.

v Always install stabilizer brackets on the rack cabinet.

v Always install servers and optional devices starting from the bottom of the

rack cabinet.

v Always install the heaviest devices in the bottom of the rack cabinet.

UL regulatory information

This device is for use only with Listed chassis.

Safety xiii

xiv BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Chapter 1. Start here

You can solve many problems without outside assistance by following the troubleshooting procedures in this documentation and on the World Wide Web.

This document describes the diagnostic tests that you can perform, troubleshooting procedures, and explanations of error messages and error codes. The documentation that comes with your operating system and software also contains troubleshooting information.

Diagnosing a problem

Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your blade server.

1. Return the server to the condition it was in before the problem occurred. If any hardware, software, or firmware was changed before the problem occurred, if possible, reverse those changes. This might include any of the following items:

v Hardware components v Device drivers and firmware v System software v UEFI firmware v System input power or network connections

2. View the light path diagnostics LEDs and event logs. The blade server is designed for ease of diagnosis of hardware and software problems.

v Light path diagnostics LEDs: See “Light path diagnostics” on page 181 for

information about using light path diagnostics LEDs.

v Event logs: See “Error logs” on page 99 for information about notification

events and diagnosis.

v Software or operating-system error codes: See the documentation for the

software or operating system for information about a specific error code. See the manufacturer's website for documentation.

3. Run IBM Dynamic System Analysis (DSA) and collect system data. Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact IBM or an approved warranty service provider. For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide.

To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-DSA.

4. Check for and apply code updates. Fixes or workarounds for many problems might be available in updated UEFI firmware, device firmware, or device drivers. To display a list of available updates for the blade server, go to http://www.ibm.com/support/fixcentral.

Attention: Installing the wrong firmware or device-driver update might cause the blade server to malfunction. Before you install a firmware or device-driver

update, read any readme and change history files that are provided with the downloaded update. These files contain important information about the update and the procedure for installing the update, including any special procedure for updating from an early firmware or device-driver version to the latest version.

Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.

a. Install UpdateXpress system updates. You can install code updates that are

packaged as an UpdateXpress System Pack or UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your blade server. In addition, you can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics. For more information about UpdateXpress System Packs, see http://www.ibm.com/support/entry/portal/docdisplay?lndocid=SERVXPRESS . For more information about the Bootable Media Creator, see http://www.ibm.com/support/entry/portal/docdisplay?lndocid=TOOLBOMC.

Be sure to separately install any listed critical updates that have release dates that are later than the release date of the UpdateXpress System Pack or UpdateXpress image (see step 4b).

b. Install manual system updates.

1) Determine the existing code levels.

From the advanced management module web interface, click Monitors and then click Firmware VPD.

In DSA, click Firmware/VPD to view system firmware levels, or click Software to view operating-system levels.

2) Download and install updates of code that is not at the latest level.

To display a list of available updates for the blade server, go to http://www.ibm.com/support/fixcentral.

When you click an update, an information page is displayed, including a list of the problems that the update fixes. Review this list for your specific problem; however, even if your problem is not listed, installing the update might solve the problem.

5. Check for and correct an incorrect configuration. If the blade server is incorrectly configured, a system function can fail to work when you enable it; if you make an incorrect change to the blade server configuration, a system function that has been enabled can stop working.

a. Make sure that all installed hardware and software are supported. See

http://www.ibm.com/systems/info/x86servers/serverproven/compat/us to verify that the blade server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove nonsupported hardware before you contact IBM or an approved warranty service provider for support.

b. Make sure that the server, operating system, and software are installed

and configured correctly. Many configuration problems are caused by loose

power or signal cables or incorrectly seated adapters. You might be able to solve the problem by turning off the blade server, reconnecting cables, reseating adapters, and turning the blade server back on. For information about performing the checkout procedure, see “Checkout procedure” on page 163

2 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

page 163. For information about configuring the blade server, see Chapter 3, “Configuring the blade server,” on page 19.

6. See controller and management software documentation. If the problem is associated with a specific function (for example, if a RAID hard disk drive is marked offline in the RAID array), see the documentation for the associated controller and management or controlling software to verify that the controller is correctly configured.

Problem determination information is available for many devices such as RAID and network adapters.

For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal.

7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions. To search for troubleshooting procedures and RETAIN tips, go to http://www.ibm.com/supportportal.

8. Use the troubleshooting tables. See “Troubleshooting tables” on page 164 to find a solution to a problem that has identifiable symptoms.

A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the most obvious symptom. If that procedure does not diagnose the problem, use the procedure for another symptom, if possible.

If the problem remains, contact IBM or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. To open an online service request, go to http://www.ibm.com/ support/entry/portal/Open_service_request. Be prepared to provide information about any error codes and collected data.

Undocumented problems

If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by IBM. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact IBM or an approved warranty service provider for assistance.

To open an online service request, go to http://www.ibm.com/support/entry/ portal/Open_service_request. Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used.

Chapter 1. Start here 3

4 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Chapter 2. Introduction

Use this information to help you solve problems that might occur in your blade server.

This Problem Determination and Service Guide contains information to help you solve problems that might occur in your IBM BladeCenter HS22V Type 7871 or 1949 blade server. It describes the diagnostic tools that come with the blade server, error codes and suggested actions, and instructions for replacing failing components.

Replaceable components are of three types: v Consumable parts: Purchase and replacement of consumable parts (components,

such as batteries and printer cartridges, that have depletable life) is your responsibility. If IBM acquires or installs a consumable part at your request, you will be charged for the service.

v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

v Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at

no additional charge, under the type of warranty service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance, see the Warranty Information document on the IBM Documentation CD.

Notices and statements in this document

Use this information to understand the most common documentation notices and statements and how they are used.

The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice. v Important: These notices provide information or advice that might help you

avoid inconvenient or problem situations.

v Attention: These notices indicate possible damage to programs, devices, or data.

An attention notice is placed just before the instruction or situation in which damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Chapter 2. Introduction 7

Features and specifications

Use this table to view specific information about the blade server, such as blade server hardware features and the dimensions of the blade server.

Notes:

1. Power, cooling, removable-media drives, external ports, and advanced system management are provided by the BladeCenter unit.

2. The operating system in the blade server must provide USB support for the blade server to recognize and use USB media drives and devices. The BladeCenter unit uses USB for internal communications with these devices.

The following table is a summary of the features and specifications of the blade server.

8 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Table 1. Features and specifications

Microprocessor: Supports up to two multi-core Intel Xeon microprocessors Note: Use the Setup utility to determine the type and speed of the microprocessors in the blade server.

Integrated functions:

v Horizontal-compact-form-factor

(CFFh) expansion card interface

v Vertical-combination-I/O (CIOv)

expansion card interface

v Local service processor: Integrated

Management Module (IMM) with Intelligent Platform Management Interface (IPMI) firmware

v Vitesse VSC452 iBMC controller v Integrated Matrox G200e video

adapter

v LSI 1064E SAS controller v Broadcom BCM5709S dual-port

Gigabit Ethernet controller

v Integrated keyboard/video/mouse

(cKVM) controller through IMM

v Light path diagnostics v RS-485 interface for communication

with the management module

v Automatic server restart (ASR) v USB 2.0 for communication with

cKVM and removable media drives (an external USB port is not supported)

v Serial over LAN (SOL) v Redundant buses for

communication with keyboard, mouse, and removable media drives

Predictive Failure Analysis (PFA) alerts:

v Microprocessors v Memory v Storage drives

Memory:

v 18 dual inline memory module

(DIMM) connectors

v Type: Very Low Profile (VLP)

double-data rate (DDR3) DRAM. Supports 1 GB, 2 GB, 4 GB, 8 GB, and 16 GB DIMMs with up to 288 GB of total memory on the system board

Electrical input: 12Vdc

Environment:

v Air temperature:

– Blade server on: 10°C to 35°C

(50°F to 95°F). Altitude:0mto

914.4 m (0 ft to 3000 ft)

– Blade server on: 10°C to 32°C

(50°F to 89.6°F). Altitude: 914.4 m to 2133.6 m (3000 ft to 7000 ft)

– Blade server off: 10°C to 43°C

(50°F to 109.4°F). Altitude: 914.4 m to 2133.6 m (3000 ft to 7000 ft)

– Blade server storage: 1°C to

60°C (34 to 140°F)

– Blade server shipping: -40°C to

60°C (-40°F to 140°F)

v Humidity:

– Blade server on: 8% to 80% – Blade server off: 8% to 80% – Blade server storage: 5% to 80% – Blade server shipment: 5% to

100%

v Particulate contamination:

Attention: Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 231.

Drives: Supports up to two solid state drives (SSD)

Size:

v Height: 24.5 cm (9.7 inches) (6U) v Depth: 44.6 cm (17.6 inches) v Width: 2.9 cm (1.14 inches) v Maximum weight: 4.8 kg (10 lb)

NEBS Environment:

v Air temperature:

– Blade server on: 5°C to 40°C (41°F

to 104°F). Altitude: -60 m to 1800 m (-197 ft to 6000 ft)

– Blade server on: 5°C to 30°C (41°F

to 86°F). Altitude: 1800 m to 4000 m (6000 ft to 13000 ft)

– Blade server off: -5°C to 55°C

(23°F to 131°F). Altitude: -60 m to 1800 m (-197 ft to 6000 ft)

– Blade server off: -5°C to 45°C

(23°F to 113°F). Altitude: 1800 m to 4000 m (6000 ft to 13000 ft)

– Blade server storage: -40°C to

60°C (-40°F to 140°F)

v Humidity: 8% to 85% v Particulate contamination:

Chapter 2. Introduction 9

Blade server controls and LEDs

Use this information for details about the controls and LEDs on the blade server.

The following illustration identifies the buttons and information LEDs on the blade-server control panel.

Note: The control panel is covered by a protective access panel. Use your finger and pull down on the access panel to open it.

Activity LED

Location LED

KVM select button

Information LED

Blade-error LED

Media-tray select button

NMI button

Power-control button

Power-on LED

Keyboard/video/mouse (KVM) select button: Press this button to associate the shared BladeCenter unit keyboard port, video port, and mouse port with the blade server. The LED on this button flashes while the request is being processed and then is lit when the ownership of the keyboard, video, and mouse has been transferred to the blade server. It can take approximately 20 seconds to switch the keyboard, video, and mouse control to the blade server.

Using a keyboard that is directly attached to the Advanced-Management-Module, you can press keyboard keys in the following sequence to switch KVM control between blade servers instead of using the KVM select button:

NumLock NumLock blade_server_number Enter blade_server_number is the two-digit number of the blade-server bay in which

the blade server is installed. A blade server that occupies more than one blade-server bay is identified by the lowest bay number that it occupies.

If there is no response when you press the KVM select button, you can use the Advanced-Management-Module Web interface to determine whether local control has been disabled on the blade server. See http://www.ibm.com/systems/ management/ for more information.

Notes:

1. The operating system in the blade server must provide USB support for the blade server to recognize and use the keyboard and mouse, even if the keyboard and mouse have PS/2-style connectors.

10 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

2. If you install a supported Microsoft Windows operating system on the blade server while it is not the current owner of the keyboard, video, and mouse, a delay of up to 1 minute occurs the first time that you switch the keyboard, video, and mouse to the blade server. All subsequent switching takes place in the normal KVM switching time frame (up to 20 seconds).

Media-tray select button: Press this button to associate the shared BladeCenter unit media tray (removable-media drives) with the blade server. The LED on the button flashes while the request is being processed and then is lit when the ownership of the media tray has been transferred to the blade server. It can take approximately 20 seconds for the operating system in the blade server to recognize the media tray.

If there is no response when you press the media-tray select button, you can use the Advanced-Management-Module Web interface to determine whether local control has been disabled on the blade server.

Notes:

1. The operating system in the blade server must provide USB support for the blade server to recognize and use the removable-media drives and front-panel USB ports.

Activity LED: When this green LED is lit, it indicates that there is activity on the external storage device or network.

Location LED: The system administrator can remotely turn on this blue LED to aid in visually locating the blade server. When this LED is lit, the location LED on the BladeCenter unit is also lit. The location LED can be turned off through the Advanced-Management-Module Web interface or through IBM For more information about the Advanced-Management-Module Web interface, see http://www.ibm.com/systems/management/. For more information about IBM

Director Console.

Director, see the documentation on the IBM®Director CD that comes with the server, or visit the IBM®Director Information Center at http:// publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp.

Information LED: When this amber LED is lit, it indicates that information about a system event in the blade server has been placed in the Advanced-ManagementModule event log. The information LED can be turned off through the Advanced-Management-Module CLI, SNMP, or Web interface or through IBM

Director Console. For more information about the Advanced-Management-Module Web interface, see http://www.ibm.com/systems/management/. For more information about IBM that comes with the server, or visit the IBM

Director, see the documentation on the IBM®Director CD

Director Information Center at

http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp.

Blade-error LED: When this amber LED is lit, it indicates that a system error has occurred in the blade server. The blade-error LED turns off only after the error is corrected.

Chapter 2. Introduction 11

Power-on LED: This green LED indicates the power status of the blade server in the following manner:

v Flashing rapidly: The blade server does not have power permissions assigned to

it through the Advanced Management Module, the BladeCenter unit does not have enough power to turn on the blade server, or the service processor (IMM) on the blade server is not communicating with the Advanced Management Module.

v Flashing slowly: The blade server has power supplied and is ready to be turned

on.

v Lit continuously: The blade server has power and is turned on.

Power-control button: Use your finger to open the access panel on the front of the blade server, then, press the power-control button to turn on or turn off the blade server.

Note: The power-control button has effect only if local power control is enabled for the blade server. Local power control is enabled and disabled through the Advanced-Management-Module Web interface.

NMI button (recessed): The nonmaskable interrupt (NMI) dumps the partition. Use this recessed button only as directed by IBM Support.

Note: You can also send an NMI event to the selected blade server remotely using the AMM. For more information, see the BladeCenter Advanced Management Module User's Guide.

12 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Turning on the blade server

Use this information to turn on the blade server.

After you connect the blade server to power through the BladeCenter unit, the blade server can start in any of the following ways:

v You can press the power-control button on the front of the blade server (see

“Blade server controls and LEDs” on page 10) to start the blade server.

Notes:

1. Wait until the power-on LED on the blade server flashes slowly before you press the power-control button. While the service processor in the blade server is initializing and synchronizing with the management module, the power-on LED flashes rapidly, and the power-control button on the blade server does not respond. This process can take approximately two minutes after the blade server has been installed.

2. While the blade server is starting, the power-on LED on the front of the blade server is lit and does not flash. See “Blade server controls and LEDs” on page 10 for the power-on LED states.

v If a power failure occurs, the BladeCenter unit and the blade server can be

configured to start automatically when power is restored through the Advanced Management Module.

v You can turn on the blade server remotely by using the management module. v If the blade server is connected to power (the power-on LED is flashing slowly),

the blade server is communicating with the management module, the operating system supports the Wake on LAN feature, and the Wake on LAN feature has not been disabled through the management module, the Wake on LAN feature can turn on the blade server.

Turning off the blade server

Use this information to turn off the blade server.

When you turn off the blade server, it is still connected to power through the BladeCenter unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove it from the BladeCenter unit. Shut down the operating system before you turn off the blade server. See the operating-system documentation for information about shutting down the operating system.

The blade server can be turned off in any of the following ways: v You can press the power-control button on the blade server (see “Blade server

controls and LEDs” on page 10). This starts an orderly shutdown of the operating system, if this feature is supported by the operating system.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the blade server.

v The management module can turn off the blade server through the

Advanced-Management-Module Web interface. For additional information, see the IBM BladeCenter Advanced Management Module User's Guide or go to http://www.ibm.com/systems/management/ for more information.

Chapter 2. Introduction 13

System-board layouts

Use this layout to locate connectors, LEDs and switches on the system board of the blade server.

The following illustrations show the connectors, LEDs, and switches on the system board. The illustrations in this document might differ slightly from your hardware.

Blade server connectors

Use this information to locate blade server system-board components and connectors for optional devices.

The following illustration shows the system-board components, including connectors for user-installable optional devices, in the blade server.

14 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

System-board switches

Use this information to locate and define system-board switches in the blade server.

The following illustration shows the location of the light path diagnostics switch on the system board.

SW3

The following table describes the function of each switch in the switch blocks (SW1 and SW3).

SW1

Switch number Description Switch setting Definition

SW1 - 1 Password override

switch

SW1 - 2 Trusted Platform

Module (TPM) physical presence

SW1 - 3 ICH10 RTC reset Normally open. Toggle

SW1 - 4 Boot using the backup

IMM code.

Changing position of this switch resets the power on password.

The default position is off.

to reset RTC.

The default position is off, allowing the blade server to boot from the primary IMM firmware.

This switch overrides the power on password. The system ships with this switch off, but it can be on or off in a functioning system.

Turning this switch to the on position indicates a physical presence to the TPM.

Resets the RTC. A momentary toggle is all that is required. To avoid excessive battery drain, do not leave this switch closed.

When the switch is in the default off position, the blade server will boot using the primary IMM firmware. When the switch is on, the blade server will boot using a backup of the IMM firmware.

Chapter 2. Introduction 15

Switch number Description Switch setting Definition

SW1 - 5 Boot block recovery The default position is

off, allowing the blade server to boot from the primary UEFI firmware.

SW1 - 6 IMM force update The default position is

off.

SW1 - 7 Wake on LAN (WOL)

disable

SW1 - 8 Force H8 update The default position is

SW3 Light path diagnostics

switch

The default position is off.

off. The default position is

off. Turning this switch on lights the light path diagnostic LEDs.

When the switch is on it allows the blade server to boot using the backup UEFI.

For trained service technician only.

Turning this switch to the on position disables WOL.

N/A

Push down on the light path diagnostics switch push button to light the diagnostic LEDs.

16 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

System-board LEDs

Use this information to locate system-board LEDs in the blade server.

The following illustration shows the LEDs on the system board.

H8 Heartbeat LED

Microprocessor 1 error LED

IMM Heartbeat LED

CIOv error LED

DIMM 1 - 9 error LED

Connector pannel error LED

DIMM 10 - 18 error LED

IMM error LED

Light path diagnostic panel

Microprocessor 2 error LED

SSD 1 error LED

Battery error LED

SSD 0 error LED

You must remove the blade server from the BladeCenter unit, open the cover or remove any optional expansion units, and press the light path diagnostics switch (see “System-board switches” on page 15) to light any error LEDs that were turned on during processing. Diagnosing problems using the light path diagnostic LEDs is described in “Light path diagnostics” on page 181.

The following illustration shows the light path diagnostics panel on the system board.

NMI MIS

S BRD

TEMP

LP 1

NMI error LED

Microprocessor mismatch error LED

System-board error LED

Over temperature error LED

Light path diagnostics LED

Light path diagnostics switch

Chapter 2. Introduction 17

18 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Chapter 3. Configuring the blade server

Use this information for details about the configuration requirements of the blade server.

This chapter describes the configuration requirements of the blade server. Before you continue, make sure that the blade server has the latest version of firmware code. For additional information, see “Firmware updates” on page 33.

The following configuration programs come with the blade server:

v Setup utility

The Setup utility is used to change system settings, such as interrupt requests (IRQ), date and time, and password. See “Using the Setup utility” on page 20 for more information.

v LSI Logic Configuration Utility program

The LSI Logic Configuration Utility program is stored in the blade-server firmware. Use it to set the device scan order and to set the storage drive controller IDs. See “Using the LSI Logic Configuration Utility program” on page 36 for more information.

v IBM FastSetup

IBM FastSetup is a no-cost software tool that helps simplify the maintenance and deployment of selected IBM BladeCenter chassis, servers, and components. The intuitive graphical interface initializes all phases of server setup, including discovery, update, and configuration. Features include templates that enable replication of settings to many servers and automation that reduces hands-on time and user errors. Wizards and other default settings enable customization capabilities. The low-touch, set-once and walk-away feature reduces the hands-on server setup time from days to minutes, particularly for larger deployments. For information about this tool, see http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=TOOL-FASTSET .

v IBM ServerGuide Setup and Installation CD

The ServerGuide program provides software-setup tools and installation tools that are designed for the blade server. Use this CD during the installation of the blade server to configure basic hardware features and to simplify the installation of the operating system. For information about obtaining and using this CD, see “Using the ServerGuide Setup and Installation CD” on page 29.

v Preboot Execution Environment (PXE) boot agent utility program

The PXE boot agent utility program is part of the blade server firmware. Use it to select the boot protocol and other boot options and to select a power-management option. For information about using this utility program, see “Using the PXE boot agent utility program” on page 33.

The IBM Remote Deployment Manager (RDM) Version 4.4 program is available for purchase. You can use RDM to install a UEFI code update onto a blade server. For the latest information about RDM, including which operating systems that RDM supports and how to purchase the software, see http://www.ibm.com/systems/ management/.

Using the Setup utility

Use these instructions to start the Setup utility.

To start the Setup utility, complete the following steps:

1. Turn on the blade server (see “Turning on the blade server” on page 13).

2. Immediately give the blade server control of the BladeCenter unit shared

keyboard, video, and mouse ports. v If you are managing the blade server by using the BladeCenter system

console, press the KVM select button on the blade server (see “Blade server controls and LEDs” on page 10 for information).

v If you are managing the blade server from a remote location, see the IBM

BladeCenter Advanced Management Module User's Guide, IBM BladeCenter Advanced Management Module Command-Line Interface Reference Guide,orIBM BladeCenter Serial over LAN Setup Guide for information and instructions.

3. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password, you must type the administrator password to access the full Setup-utility menu. If you do not type the administrator password, a limited Setup-utility menu is available.

4. Follow the instructions on the screen.

Setup utility menu

Use the Setup utility main menu to view and configure blade server configuration data and settings.

The following menu items are on the Setup utility main menu. Depending on the version of the Unified Extensible Firmware Interface (UEFI), some menu items might differ slightly from these descriptions. Use the help within the Setup utility for more information on the available menu items and selections.

v System Information

Select this choice to view information about the server. When you make changes through other choices in the Setup utility, some of those changes are reflected in the system information; you cannot change settings directly in the system information. This choice is on the full Setup utility menu only.

– System Summary

Select this choice to view configuration information, including the ID, speed, and cache size of the microprocessors, machine type and model of the server, the serial number, the system UUID, and the amount of installed memory. When you make configuration changes through other options in the Setup utility, the changes are reflected in the system summary; you cannot change settings directly in the system summary.

– Product Data

Select this choice to view the system-board identifier, the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date.

Note: The following choices are on the full UEFI Setup Utility menu only.

v System Settings

Select this choice to view or change the server component settings. – Processors

Select this choice to view or change the processor settings.

20 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

– Memory

Select this choice to view or change the memory settings.

– Devices and I/O Ports

Select this choice to view or change assignments for devices and input/output (I/O) ports. You can configure the remote console redirection, enable or disable integrated Ethernet controllers, and the SAS controller. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device).

– Power

Select this choice to view or change power capping to control power consumption and processor performance states.

– Legacy Support

Select this choice to view or set legacy support.

- Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does

not support UEFI video output standards.

- Rehook INT Select this choice to enable or disable devices from taking control of the

boot process. The default is Disable.

- Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass

storage devices that are non-UEFI compliant.

– Integrated Management Module

Select this choice to view or change the settings for the integrated management module.

- POST Watchdog Timer Select this choice to view or enable the POST watchdog timer.

- POST Watchdog Timer Value Select this choice to view or set the POST loader watchdog timer value.

- Reboot System on NMI Enable or disable restarting the system whenever a nonmaskable interrupt

(NMI) occurs. Disabled is the default.

- Network Configuration Select this choice to view the system management network interface port,

the IMM MAC address, the current IMM IP address, and host name; define the static IMM IP address, subnet mask, and gateway address, specify whether to use the static IP address or have DHCP assign the IMM IP address, save the network changes, and reset the IMM.

- Reset IMM to Defaults Select this choice to view or reset IMM to the default settings.

– System Security

Select this choice to view or configure security options.

– Adapters and UEFI Drivers

Select this choice to view information about the adapters and UEFI drivers installed in the server.

– Network

Select this choice to view or configure the network device options, such as iSCSI, PXE, and Broadcom.

Chapter 3. Configuring the blade server 21

– Trusted Platform Module (TPM)

Select this choice to view and configure TPM settings.

v Date and Time

Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second).

This choice is on the full UEFI Setup Utility menu only.

v Start Options

Select this choice to view or change the start options, including the startup sequence, keyboard NumLock state, PXE boot option, and PCI device boot priority. Changes in the startup options take effect when you start the server.

The startup sequence specifies the order in which the server checks devices to find a boot record. The server starts from the first boot record that it finds. If the server has Wake on LAN hardware and software and the operating system supports Wake on LAN functions, you can specify a startup sequence for the Wake on LAN functions. For example, you can define a startup sequence that checks for a disc in the CD-RW/DVD drive, then checks the hard disk drive, and then checks a network adapter.

This choice is on the full UEFI Setup Utility menu only.

v Boot Manager

Select this choice to view, add, delete, or change the device boot priority, boot from a file, select a one-time boot, or reset the boot order to the default setting.

v System Event Logs

Select this choice to enter the System Event Manager, where you can view the error messages in the system event logs. You can use the arrow keys to move between pages in the error log.

The system event logs contain all event and error messages that have been generated during POST, by the systems-management interface handler, and by the system service processor. Run the diagnostic programs to get more information about error codes that occur. See Chapter 6, “Diagnostics,” on page 97 for instructions on running the diagnostic programs.

Important: If the system-error LED on the front of the server is lit but there are no other error indications, clear the IMM system-event log. Also, after you complete a repair or correct an error, clear the IMM system-event log to turn off the system-error LED on the front of the server.

– POST Event Viewer

Select this choice to enter the POST event viewer to view the POST error messages.

– IMM System Event Log

Select this choice to view the IMM system event log.

– Clear IMM System Event Log

Select this choice to clear the IMM system event log.

v User Security

Select this choice to set, change, or clear passwords. See “Using passwords” on page 23 for more information.

v Save Settings

Select this choice to save the changes that you have made in the settings.

v Restore Settings

Select this choice to cancel the changes that you have made in the settings and restore the previous settings.

22 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

v Load Default Settings

Select this choice to cancel the changes that you have made in the settings and restore the factory settings.

v Exit Setup

Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them.

Using passwords

Use this information to set, change, or delete a power-on password.

You can set, change, and delete a power-on password in the Setup/Configuration utility by selecting System Settings then System Security.

If you set a power-on password, you must type the power-on password to complete the system startup and to have access to the Setup utility.

You can use any combination of up to seven characters (A - Z,a-z,and0-9)for the password. Keep a record of your password in a secure place.

If you forget the power-on password, you can regain access to the blade server either by removing the blade server battery and then reinstalling it or by using the power-on password override switch (see “Removing the battery” on page 71 and “Installing the battery” on page 72).

Using the Boot Menu program

Use the Boot Menu program to temporarily redefine the first startup device without changing settings in the Setup utility.

The Boot Menu program is a built-in, menu-driven configuration utility program that you can use to temporarily redefine the first startup device without changing settings in the Setup utility.

To use the Boot Menu program, complete the following steps:

1. Turn off the server.

2. Restart the server.

3. When the prompt <F12> Select Boot Device is displayed, press F12 . If a

bootable USB mass storage device is installed, a submenu item (USB Key/Disk) is displayed.

4. Use the Up arrow and Down arrow keys to select an item from the Boot Selection Menu and press Enter.

The next time the server starts, it returns to the startup sequence that is set in the Setup utility.

Updating the Universal Unique Identifier (UUID)

The Universal Unique Identifier (UUID) must be updated when the system board is replaced.

The Universal Unique Identifier (UUID) must be updated when the system board is replaced. Use the Advanced Settings Utility (ASU) to update the UUID in the UEFI-based server. The ASU is an online tool that supports several operating

Chapter 3. Configuring the blade server 23

systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Download the Advanced Settings Utility (ASU): a. Go to http://www.ibm.com/systems/support/. b. Under Product support, select BladeCenter. c. Under Popular links, select Tools and utilities. d. Scroll down to Configuration; then, select Advanced Settings Utility (ASU). e. In the next window under Download, click the Advanced Settings Utility

link and download the ASU version for your blade server.

Note: To view more information about using the Advanced Settings Utility, scroll down to Online Help; then, click User's Guide for the IBM Advanced Settings Utility.

f. In the next window under File link, click the Advanced Settings Utility link

for your operating system to begin downloading the utility.

2. ASU sets the UUID in the Integrated Management Module (IMM). Select one of the following methods to access the Integrated Management Module (IMM) to set the UUID:

v Online from the target system (LAN or keyboard console style (KCS) access) v Remote access to the target system (LAN based) v Bootable media containing ASU (LAN or KCS, depending upon the bootable

media)

Note: IBM provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media. These tool kits provide an alternate method to creating a Windows Professional Edition or Master Control Program (MCP) based bootable media, which will include the ASU application.

3. Copy and unpack the ASU package, which also includes other required files, to the server. Make sure that you unpack the ASU and the required files to the same directory. In addition to the application executable (asu or asu64), the following files are required:

v For Windows based operating systems:

– ibm_rndis_server_os.inf – device.cat

v For Linux based operating systems:

– cdc_interface.sh

4. After you install ASU, use the following command syntax to set the UUID:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> [access_method]

Where:

<uuid_value>

Up to 16-byte hexadecimal value assigned by you.

24 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

[access_method]

The access method that you selected to use from the following methods:

v Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]

Where:

imm_internal_ip

The IMM internal LAN/USB IP address. The default value is

169.254.95.118.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

Note: If you do not specify any of these parameters, ASU will use the default values. When the default values are used and ASU is unable to access the IMM using the online authenticated LAN access method, ASU will automatically use the unauthenticated KCS access method.

The following commands are examples of using the userid and password default values and not using the default values:

Example that does not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> user <user_id> password <password>

Example that does use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>

v Online KCS access (unauthenticated and user restricted):

You do not need to specify a value for access_method when you use this access method.

Example:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value>

The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the IBM Web site.

v Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client, the host and the imm_external_ip address are required parameters.

host <imm_external_ip> [user <imm_user_id>[[password <imm_password>]

Where:

imm_external_ip

The external IMM LAN IP address. There is no default value. This parameter is required.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

Chapter 3. Configuring the blade server 25

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

The following commands are examples of using the userid and password default values and not using the default values:

Example that does not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> host <imm_ip> user <user_id> password <password>

Example that does use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> host <imm_ip>

v Bootable media:

You can also build a bootable media using the applications available through the Tools Center Web site at http://publib.boulder.ibm.com/infocenter/ toolsctr/v1r0/index.jsp. From the left pane, click IBM System x and BladeCenter Tools Center, then click Tool reference for the available tools.

5. Restart the server.

Updating the DMI/SMBIOS data

The Desktop Management Interface (DMI) must be updated when the system board is replaced.

The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the Advanced Settings Utility (ASU) to update the DMI in the UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the DMI, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

link and download the ASU version for your blade server.

Note: To view more information about using the Advanced Settings Utility, scroll down to Online Help; then, click User's Guide for the IBM Advanced Settings Utility.

f. In the next window under File link, click the Advanced Settings Utility link

for your operating system to begin downloading the utility.

2. ASU sets the DMI in the Integrated Management Module (IMM). Select one of the following methods to access the Integrated Management Module (IMM) to set the DMI:

v Online from the target system (LAN or keyboard console style (KCS) access) v Remote access to the target system (LAN based) v Bootable media containing ASU (LAN or KCS, depending upon the bootable

media)

26 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Note: IBM provides a method for building a bootable media. You can create

a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media. These tool kits provide an alternate method to creating a Windows Professional Edition or Master Control Program (MCP) based bootable media, which will include the ASU application.

v For Windows based operating systems:

– ibm_rndis_server_os.inf – device.cat

v For Linux based operating systems:

– cdc_interface.sh

4. After you install ASU, Type the following commands to set the DMI:

asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> [access_method] asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> [access_method] asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>

[access_method]

Where:

The server machine type and model number. Type mtm xxxxyyy, where

xxxx is the machine type and yyy is the server model number.

<s/n> The serial number on the server. Type sn zzzzzzz, where zzzzzzz is the

serial number.

<asset_method>

The server asset tag number. Type asset aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, where

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the asset tag number.

[access_method]

The access method that you select to use from the following methods:

v Online authenticated LAN access, type the command:

[host <imm_internal_ip>] [user <imm_user_id>][password <imm_password>]

Where:

imm_internal_ip

The IMM internal LAN/USB IP address. The default value is

169.254.95.118.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

Note: If you do not specify any of these parameters, ASU will use the default values. When the default values are used and ASU is unable to access

Chapter 3. Configuring the blade server 27

the IMM using the online authenticated LAN access method, ASU will automatically use the following unauthenticated KCS access method.

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> --user <imm_user_id> --password <imm_password>

asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --user <imm_user_id>

--password <imm_password> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag> --user

<imm_user_id> --password <imm_password> Examples that do use the userid and password default values:asu set

SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>

v Online KCS access (unauthenticated and user restricted):

You do not need to specify a value for access_method when you use this access method.

The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. See the Advanced Settings Utility Users Guide at http://www-947.ibm.com/ systems/support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=MIGR-55021 for more details.

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag>

v Remote LAN access, type the command:

Note: When using the remote LAN access method to access IMM using the LAN from a client, the host and the imm_external_ip address are required parameters.

host <imm_external_ip> [user <imm_user_id>][password <imm_password>]

Where:

imm_external_ip

The external IMM LAN IP address. There is no default value. This parameter is required.

imm_user_id

The IMM account (1 of 12 accounts). The default value is USERID.

imm_password

The IMM account password (1 of 12 accounts). The default value is PASSW0RD (with a zero 0 not an O).

The following commands are examples of using the userid and password default values and not using the default values:

Examples that do not use the userid and password default values:

28 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> --host <imm_ip>

--user <imm_user_id> --password <imm_password> asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> --host <imm_ip> --user

<imm_user_id> --password <imm_password> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag> --host

<imm_ip> --user <imm_user_id> --password <imm_password>

Examples that do use the userid and password default values:

asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> --host <imm_ip> asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> --host <imm_ip> asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host

<imm_ip>

v Bootable media:

5. Restart the server.

Using the ServerGuide Setup and Installation CD

Use this information as an overview for using the ServerGuide Setup and Installation CD.

The ServerGuide Setup and Installation CD contains a setup and installation program that is designed for your blade server. The ServerGuide program detects the blade server model and optional hardware devices that are installed and uses that information during setup to configure the hardware. The ServerGuide program simplifies operating-system installations by providing updated device drivers and, in some cases, installing them automatically.

You can download a free image of the ServerGuide Setup and Installation CD or purchase the CD from the ServerGuide fulfillment Web site at http://www.ibm.com/systems/management/serverguide/sub.html. To download the free image, click IBM Service and Support Site.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is in this document.

The ServerGuide program performs the following tasks:

v An easy-to-use interface v Diskette-free setup and configuration programs that are based on detected

hardware

v Device drivers that are provided for the blade server model and detected

hardware

v Operating-system partition size and file-system type that are selectable during

setup

ServerGuide features

Use this information to determine the ServerGuide features.

Chapter 3. Configuring the blade server 29

Features and functions can vary slightly with different versions of the ServerGuide program. To learn more about the version that you have, start the ServerGuide Setup and Installation CD and view the online overview. Not all features are supported on all blade server models.

The ServerGuide program requires a supported IBM blade server that is associated with an enabled startable (bootable) CD drive. In addition to the ServerGuide Setup and Installation CD, you must have the operating-system CD to install the operating system.

The ServerGuide program has the following features:

v Sets system date and time v Detects installed optional hardware devices and provides updated device drivers

for most adapters and devices

v Provides diskette-free installation for supported Windows operating systems v Includes an online readme file with links to tips for the hardware and

operating-system installation

Setup and configuration overview

Use this information to setup and configure the blade server.

When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM blade server model. The setup program provides a list of tasks that are required to set up the blade server.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

When you start the ServerGuide Setup and Installation CD, the program prompts you to complete the following tasks:

v Select your language. v Select your keyboard layout and country. v View the overview to learn about ServerGuide features. v View the readme file to review installation tips for your operating system and

adapter.

v Start the operating-system installation. You will need your operating-system CD.

Installing the operating system

Use these instructions to install the operating system on the blade server.

To install the operating system on a blade server, you can use any of the following methods:

v Use the ServerGuide Setup and Installation CD to install a supported Microsoft

Windows operating system.

v Use Remote Deployment Manager (RDM) Version 4.20 (or later) to install a

supported operating system. To determine whether RDM supports an operating system, see http://www.ibm.com/systems/management/.

v Download the latest operating-system installation instructions and install the

operating system.

30 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Important: The operating system in the blade server must provide USB support for

the blade server to recognize and use the keyboard, mouse, and removable-media drives. The BladeCenter unit uses USB for internal communication with these devices.

Chapter 3. Configuring the blade server 31

Typical operating-system installation

Use this information for a typical ServerGuide operating-system installation.

The ServerGuide program can reduce the time it takes to install an operating system. It provides the device drivers that are required for the hardware and for the operating system that you are installing. This section describes a typical ServerGuide operating-system installation.

Note: Features and functions can vary slightly with different versions of the ServerGuide program.

1. After you have completed the setup process, the operating-system installation program starts. (You will need your operating-system CD to complete the installation.)

2. The ServerGuide program stores information about the blade server model, service processor, hard disk drive controllers, and network adapters. Then, the program checks the CD for newer device drivers. This information is stored and then passed to the operating-system installation program.

3. The ServerGuide program presents operating-system partition options that are based on your operating-system selection and the installed hard disk drives.

4. The ServerGuide program prompts you to insert your operating-system CD and restart the blade server. At this point, the installation program for the operating system takes control to complete the installation. The BladeCenter CD drive must be associated with the blade server when this step is performed.

Installing the operating system without using ServerGuide

Use these instructions to install the operating system on the blade server without using a ServerGuide.

If you have already configured the blade server hardware and you are not using the ServerGuide program to install the operating system, complete the following steps to download the latest operating-system installation instructions from the IBM Web site.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/support/.

2. Under Support type, select BladeCenter.

3. Under Popular links, select Operating system installation.

4. Under Choose the system you want instructions for, click BladeCenter

HS22V.

5. From the Installation list, select your operating system to display the available installation documents.

32 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Using the PXE boot agent utility program

Use these instruction to start the PXE boot agent utility program.

Use the Preboot Execution Environment (PXE) boot agent utility program to select the boot protocol and other boot options and to select a power-management option.

Notes:

1. The blade server does not support Remote Program Load (RPL) selection for the boot protocol option.

2. Enabling PXE might reduce the number of optional expansion modules that your blade server can manage.

To start the PXE boot agent utility program, complete the following steps:

1. Turn on the server (see “Turning on the blade server” on page 13).

2. When the Broadcom NetXtreme Boot Agent vX.X.X prompt is displayed, press

Ctrl + S. You have 2 seconds (by default) to press Ctrl + S after the prompt is displayed.

3. Follow the instructions on the screen to change the settings of the selected items.

Firmware updates

Use this information to update the blade server to the latest levels of UEFI code and firmware updates.

IBM periodically makes UEFI code, service processor firmware, and diagnostic firmware updates available for the blade server and the BladeCenter unit. Before you install the blade server in a BladeCenter unit, go to http://www.ibm.com/ systems/support/ to download the latest firmware for the BladeCenter unit and the blade server. Install the updates, using the instructions that are included with the downloaded files.

Important: To avoid problems and to maintain system performance, always make sure that the UEFI code, service processor (IMM) firmware, and diagnostic firmware levels are consistent for all blade servers within the BladeCenter unit.

Chapter 3. Configuring the blade server 33

Configuring UEFI compatible devices

Use this information to configure UEFI compatible devices.

Your IBM BladeCenter HS22V Type 7871 and 1949 blade server is UEFI compatible. UEFI compatible expansion cards can be configured through the Setup utility. To configure a UEFI compatible expansion card, complete the following steps:

Note: Before configuring a UEFI compatible device, it is recommended to update the firmware for your blade server. See “Firmware updates” on page 33 for information on how to update the firmware for your blade server.

1. Run the Setup utility (see “Using the Setup utility” on page 20).

2. Select System Settings → Adapters and UEFI drivers.

3. Select Please refresh this page first and press Enter.

4. Select the device driver that you want to configure and press Enter.

5. When you have finished changing settings, press Esc to exit from the program;

select Save to save the settings that you have changed.

Configuring the Gigabit Ethernet controller

Use this information to locate the device drivers for the Gigabit Ethernet controller.

One dual-port Gigabit Ethernet controller is integrated on the blade server system board. The controller provides a 1000 Mbps full-duplex interface for connecting to one of the Ethernet-compatible I/O modules in I/O-module bays 1 and 2, which enables simultaneous transmission and reception of data on the Ethernet local area network (LAN). The Ethernet controller on the system board is routed to I/O-module bay 1 or bay 2. The logical link of each Ethernet port to an I/O-module bay is assigned by the operating system.

You do not have to set any jumpers or configure the controller for the blade server operating system. However, you must install a device driver to enable the blade server operating system to address the Ethernet controller. For device drivers and information about configuring the Ethernet controller, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/support/.

2. Under Select product or service type for support, select BladeCenter.

3. Under Popular links, click Software and device drivers.

4. From the IBM BladeCenter menu, select BladeCenter HS22V.

5. From the download categories, click the Networking category.

6. Find the device driver for your operating system; then, click on the version

number to go to the download page for the device driver.

34 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Configuring a RAID array

Use this information to configure a RAID array.

Configuring a RAID array applies only to a blade server in which two or more storage drives are installed.

Note: The SSD storage drives in your blade server can not be configured into a RAID configuration which spans multiple blade servers, expansion units, or expansion modules.

You can use two storage drives in the blade server to implement and manage RAID level-0 (striping) or RAID level-1 (mirror) arrays in operating systems that are listed on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. For the blade server, you must configure the RAID by using the LSI Configuration Utility program.

If an optional RAID expansion card is installed, you can use it to control all of the storage drives that are installed in the blade server. See the documentation that comes with the expansion card for information on how to configure the RAID array.

Important: You must create the RAID array before you install the operating system on the blade server.

You can use the LSI Logic Configuration Utility program to configure the storage drives and the SAS controller. To start the LSI Logic Configuration Utility, see “Using the LSI Logic Configuration Utility program” on page 36.

Chapter 3. Configuring the blade server 35

Using the LSI Logic Configuration Utility program

Use these instructions to start the LSI Logic Configuration Utility program.

You can use the LSI Logic Configuration Utility program to perform the following tasks:

v Set the SSD scan order v Set the ID for the SSD controller v Manage the RAID configuration

To start the LSI Logic Configuration Utility program, complete the following steps:

Note: The LSI controller on your blade server is a UEFI compatible device and can also be configured through the Setup utility for your blade server (see “Configuring UEFI compatible devices” on page 34).

1. Turn on the blade server, and make sure that the blade server is the owner of the keyboard, video, and mouse.

2. When the <<<Press Ctrl-C to start LSI Logic Configuration Utility>>> prompt is displayed, press Ctrl+C.

3. Use the arrow keys to select the controller from the list of adapters; then, press Enter.

4. Follow the instructions on the screen to change the settings of the selected items; then, press Enter. If you select SAS Topology or Advanced Adapter Properties, additional screens are displayed.

Using LAN over USB to interface the IMM

The IMM does not require IPMI device drivers or USB daemons for in-band IMM communication. Instead, a LAN over USB interface enables in-band communications to the IMM; the IMM hardware on the system board presents an internal Ethernet NIC from the IMM to the operating system. LAN over USB is also called the "USB in-band interface" in the IMM Web interface.

Typically, the IMM IP address for the LAN over USB interface is set to a static address of 169.254.95.118 with a subnet mask of 255.255.0.0. In the event of an IP address collision on the network, the IMM might obtain a different IP address in the 169.254.xxx.xxx range.

Because the IMM might obtain a random IP address for the LAN over USB interface, the IBM Advanced Settings Utility (ASU) and firmware flash utilities, DSA, and the IBM Director Agent use the Service Location Protocol (SLP) to discover the IMM IP address. These tools perform an SLP multicast discovery on the LAN over USB interface. When they receive a response from the IMM, they obtain the attributes that contain the IP address the IMM is using for the LAN over USB interface.

Potential conflicts with the LAN over USB interface

In some situations, the IMM LAN over USB interface can conflict with certain network configurations, applications, or both.

For example, Open MPI attempts to use all of the available network interfaces on a server. Open MPI detects the IMM LAN over USB interface and attempts to use it to communicate with other systems in a clustered environment. The LAN over

36 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

USB interface is an internal interface, so this interface does not work for external communications with other systems in the cluster.

Resolving conflicts with the IMM LAN over USB interface

Use this information to resolve LAN over USB conflicts with network configurations and applications.

There are several actions that resolve LAN over USB conflicts with network configurations and applications:

1. For conflicts with Open MPI, configure the application so it does not attempt to use this interface.

2. Take the interface down (run ifdown under Linux).

3. Remove the driver (run rmmod under Linux).

4. Disable the USB in-band interface on the IMM through either the IMM Web

interface or the AMM Web interface.

Important: If you disable the USB in-band interface, you cannot perform an in-band update of the IMM firmware using the Linux or Windows flash utilities. If the USB in-band interface is disabled, use the Firmware Update option on the IMM Web interface to update the firmware.

If you disable the USB in-band interface, also disable the watchdog timeouts to prevent the server from restarting unexpectedly.

v Use the following steps to disable the LAN over USB interface from the IMM

Web interface. a. Log in to the IMM on which you want to disable the USB device driver

interface.

b. In the navigation pane, click System Settings and scroll down to the

Miscellaneous area.

c. Select the Do not allow commands on USB interface check box to

disable the USB in-band interface. Selecting this option does not affect the USB remote presence functions (for example, keyboard, mouse, and mass storage). When you disable the USB in-band interface, the in-band systems-management applications such as the Advanced Settings Utility (ASU) and firmware update package utilities might not work.

Note: The ASU works with a disabled USB in-band interface if an IPMI device driver is installed.

If you try to use systems-management applications while the in-band interface is disabled, they might not work.

d. Click Save.

v Use the following steps to disable the LAN over USB interface from the

Advanced Management Module (AMM) Web interface:

a. Log in to the AMM Web interface. b. In the navigation pane, click Blade Configuration under the Blade Tasks

heading.

c. Scroll down to the Service Processor LAN over USB interface are on the

Blade Configuration web page. The section lists all blades in the chassis which are capable of enabling and disabling the LAN over USB interface.

d. Select the check boxes next to the blade or blades that you want to enable

or disable.

Chapter 3. Configuring the blade server 37

e. Click the Disable button to disable the LAN over USB interface on the

selected blades.

Configuring the LAN over USB interface manually

Use this information to configure a LAN over USB interface.

The IMM using the LAN over USB interface requires operating-system drivers and other configuration. The firmware update package or Advanced Settings Utility attempt to perform the setup automatically, if needed. If the automatic setup fails or if you prefer to set up the LAN over USB manually, use one of the following processes. For more information about LAN over USB configuration on different operating systems, see the IBM white paper Transitioning to UEFI and IMM on the IBM web site (see “Related documentation” on page 6 for information on how to find publications for your blade server).

Windows IPMI device driver

Use this information to install the Microsoft IPMI device driver.

The Microsoft IPMI device driver is not installed by default on Microsoft Windows Server 2003 R2 operating systems. To install the Microsoft IPMI device driver, complete the following steps:

1. From the Windows desktop, click Start → Control Panel→ Add or Remove Programs.

2. Click Add/Remove Windows Components.

3. From the component list, select Management and Monitoring Tools, and then

click Details.

4. Select Hardware Management.

5. Click Next. The installation wizard opens and guides you through the

installation.

Note: The Windows installation disk might be required.

LAN over USB Windows Driver Installation

Use this information to install the LAN over USB driver for Windows.

When you install Windows, there will be an unknown RNDIS device in the device manager. IBM provides a Windows INF file that identifies this device. The signed version of the INF is included in all of the Windows versions of the IMM, UEFI, and DSA update packages. Perform the following steps to install ibm_rndis_server_os.inf.

Note: These steps only need to be performed if the server is running a Windows operating system and the ibm_rndis_server_os.inf file has not been previously installed. The file needs to be installed only once. It is required by Windows operating systems to detect and use the LAN over USB functionality.

1. Obtain a Windows version of the IMM, server firmware, and DSA update package (see “Firmware updates” on page 33 for more information).

2. Extract the ibm_rndis_server_os.inf and device.cat files from the firmware update package and copy them to the \WINDOWS\inf subdirectory.

3. For Windows 2003: Install the ibm_rndis_server_os.inf file by right-clicking on the file and selecting Install. This generates a PNF file of the same name in \WINDOWS\inf.

38 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

For Windows 2008: Go to Computer Management, then Device Manager and find the RNDIS Device. Select Properties > Driver > Reinstall driver. Point the server to the \Windows\inf directory where it can find the ibm_rndis_server_os.inf file and install the device.

4. Go to Computer Management then Device Manager and right-click on Network adapters and select Scan for hardware changes. A small pop-up

confirms that the Ethernet device is found and installed. The New Hardware Wizard starts automatically.

5. When you are prompted with the question, “Can Windows connect to Windows Update to search for software?", select No, not this time. Click Next to continue.

6. When you are prompted with the question, "What do you want the wizard to do?", select Install from a list or specific location (Advanced). Click Next to continue.

7. When you are prompted with the statement, "Please choose your search and installation options", select Don't search. I will choose the driver to install. Click Next to continue.

8. When you are prompted with the statement, "Select a hardware type, and then click Next", select Network adapters. Click Next to continue.

9. You are prompted with the statement, "Completing the Found New Hardware Wizard". Click Finish.

Note: A new local area connection appears and might state, "This connection has limited or no connectivity". Ignore this message.

10. Go back to the Device Manager. IBM USB Remote NDIS Network Device appears under Network Adapters.

11. Open a command prompt, type ipconfig, and press Enter. The local area

connection for the IBM USB RNDIS appears with an IP address in the range of

169.254.xxx.xxx with a subnet mask set to 255.255.0.0.

LAN over USB Linux Driver Installation

Use this information to install the LAN over USB driver for Linux.

Current versions of Linux, such as RHEL5 Update 2 and SLES10 Service Pack 2, support the LAN over USB interface by default. This interface is detected and displayed during the installation of these operating systems. When you configure the device, use a static IP address of 169.254.95.130 with a subnet mask of

255.255.0.0.

Note: Older Linux distributions might not detect the LAN over USB interface, and might require manual configuration. For information about configuring LAN over USB on specific Linux distributions, see the IBM white paper Transitioning to UEFI and IMM on the IBM web site (see “Related documentation” on page 6 for information on how to find publications for your blade server).

The IMM LAN over USB interface requires that the usbnet and cdc_ether drivers be loaded. If the drivers have not been installed, use modprobe to install them. When these drivers are loaded, the IMM USB network interface shows up as a network device in the operating system. To discover the name that the operating system has assigned to the IMM USB network interface, type:

dmesg | grep -i cdc ether

The interface is configured with ifconfig to have an IP address in the range

169.254.xxx.xxx. For example:

Chapter 3. Configuring the blade server 39

ifconfig IMM_device_name 169.254.1.102 netmask 255.255.0.0

This interface is configured to come up with an IP address in the 169.254.xxx.xxx range each time that the operating system is booted.

40 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Chapter 4. Parts listing, Types 7871 and 1949

Use this information to remove and replace blade server components.

The following replaceable components are available for the IBM BladeCenter HS22V Types 7871 and 1949 blade server. For an updated parts listing on the Web, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click BladeCenter.

3. Under Popular links, click Software and device drivers.

4. Click BladeCenter HS22V to display the matrix of downloadable files for the

blade server.

Note: The illustrations in this document might differ slightly from your hardware.

Replaceable components are of the following types: v Consumable parts: Purchase and replacement of consumable parts (components,

such as batteries and printer cartridges, that have depletable life) is your responsibility. If IBM acquires or installs a consumable part at your request, you will be charged for the service.

v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

For information about the terms of the warranty and getting service and assistance, see the Warranty Information document.

CRU part

Index Description

1 Cover (all models) 46C7341 2 Heat sink, microprocessor (Microprocessor 1) 46C7387

Microprocessor, Intel Xeon E5603 1.60 GHz/1066MHz-4MB

80W (quad core) (model A5x) Microprocessor, Intel Xeon L5609 1.86 GHz/1066MHz

QPI-12MB 40W (quad core) Microprocessor, Intel Xeon L5618 1.87 GHz/1066MHz

QPI-12MB 40W (quad core) Microprocessor, Intel Xeon E5503 2.0 GHz/4.8GTps

QPI/800MHz-4MB 80W (dual core) (model D3x) Microprocessor, Intel Xeon L5638 2.0 GHz/1333MHz

QPI-12MB 60W (six core) Microprocessor, Intel Xeon E5506 2.13 GHz/800MHz-4MB 80W

(quad core) Microprocessor, Intel Xeon E5606 2.13 GHz/1066MHz-8MB

80W (quad core) Microprocessor, Intel Xeon L5630 2.13 GHz/5.86GTps

QPI/1066MHz-12MB 40W (quad core) Microprocessor, Intel Xeon E5607 2.26 GHz/1066MHz-8MB

80W (quad core) (model A7x) Microprocessor, Intel Xeon L5640 2.26 GHz/5.86GTps

QPI/1333MHz-12MB 60W (six core) (model N2x) Microprocessor, Intel Xeon E5507 2.26 GHz/4.8GTps

QPI/800MHz-4MB 80W (quad core) (model A4x) Microprocessor, Intel Xeon E5620 2.40 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) (model G2x) Microprocessor, Intel Xeon E5645 2.40 GHz/5.86GTps

QPI/1333MHz-12MB 80W (six core) Microprocessor, Intel Xeon E5540 2.53 GHz/1066MHz-8MB

80W (quad core) (model B4x)

number

(Tier 1)

CRU part

number

(Tier 2)

FRU part

number

81Y5952

69Y0783

69Y4713

69Y0781

69Y4715

46D1270

81Y5953

59Y3691

81Y5954

49Y7054

69Y0782

49Y7053

69Y4714

46D1265

42 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

CRU part

Index Description

number

(Tier 1)

Microprocessor, Intel Xeon E5630 2.53 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) Microprocessor, Intel Xeon E5649 2.53 GHz/1333Mhz-12MB

80W (six core) (models B6x, E2x, D4x, 91x, and 92x) Microprocessor, Intel Xeon E5640 2.66 GHz/5.86GTps

QPI/1066MHz-12MB 80W (quad core) (models G4x, GDx, and EGx)

Microprocessor, Intel Xeon X5650 2.66 GHz/6.4GTps

QPI/1333MHz-12MB 95W (six core) (models H2x and HAx) Microprocessor, Intel Xeon X5660 2.80 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (six core) (models HXx and EHx) Microprocessor, Intel Xeon X5570 2.93 GHz/1333MHz-8MB

95W (quad core) (models C4x and 1949-C4x) Microprocessor, Intel Xeon X5647 2.93 GHz/1066MHz-12MB

130W (quad core) (model B5x) Microprocessor, Intel Xeon X5670 2.93 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (six core) (model H4x) Microprocessor, Intel Xeon X5667 3.06 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (quad core) (model H5x) Microprocessor, Intel Xeon X5675 3.06 GHz/1333MHz-12MB

95W (six core) (models C6x and E3x) Microprocessor, Intel Xeon X5672 3.20 GHz/1333MHz-12M

95W (quad core) (model C5x) Microprocessor, Intel Xeon X5680 3.33 GHz/6.4 GTps

QPI/1333MHz-12MB 95W (six core) (model F2x) Microprocessor, Intel Xeon X5677 3.46 GHz/6.4 GTps

QPI/1333MHz-12MB 130W (quad core) (model F3x) Microprocessor, Intel Xeon X5690 3.46 GHz/1333MHz-12MB

130W (six core) (model C8x) Microprocessor, Intel Xeon X5687 3.60 GHz/1333MHz-12MB

130W (quad core) (model C7x) 4 Memory, 2 GB VLP PC3-10600 DDR3 1333MHz 1Rx8 1.5V 44T1584 4 Memory, 4 GB VLP PC3-10600 DDR3 1333MHz 2Rx8 1.5V 44T1586 4 Memory, 2 GB VLP PC3-10600 DDR3 1333MHz 1Rx8 1.35V 46C0572 4 Memory, 2 GB VLP PC3-10600 DDR3 1333MHz 1Rx4 1.35V 46C0573 4 Memory, 4 GB VLP PC3-10600 DDR3 1333MHz 1Rx4 1.35V 46C0575 4 Memory, 4 GB VLP PC3-10600 DDR3 1333MHz 2Rx8 1.35V 46C0576 4 Memory, 4 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.35V 46C0579 4 Memory, 8 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.35V 46C0580 4 Memory, 8 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.35V 46C0581 4 Memory, 1 GB VLP PC3-10600 DDR3 1333MHz 1Rx8 1.5V 49Y1437 4 Memory, 2 GB VLP PC3-10600 DDR3 1333MHz 2Rx8 1.5V 49Y1438 4 Memory, 2 GB VLP PC3-10600 DDR3 1333MHz 1Rx4 1.5V 49Y1439 4 Memory, 4 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.5V 49Y1440

CRU part

number

(Tier 2)

FRU part

number

49Y7052

81Y5955

49Y7051

49Y7040

49Y7039

46D1262

81Y5956

49Y7038

49Y7050

81Y5958

81Y5957

69Y0849

69Y0850

81Y5960

81Y5959

Chapter 4. Parts listing, Types 7871 and 1949 43

CRU part

Index Description

4 Memory, 8 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.5V 49Y1441

Memory, 16 GB VLP PC3-10600 DDR3 1333MHz 2Rx4 1.35V

(for use with Intel Xeon 5600 series microprocessors)

4 Memory, 16 GB VLP PC3-8500 DDR3 1066MHz 4Rx4 1.35V 90Y3223

Memory, 8 GB VLP PC3L-10600 DDR3 1333MHz 1R x 4 1.35V

(for use with Intel Xeon 5600 series microprocessors) Memory, 8 GB VLP PC3L-10600 DDR3 1333MHz 2R x 8 1.35V

(for use with Intel Xeon 5600 series microprocessors) 5 Memory, DIMM filler 60H2962 6 Solid-state-drive (SSD) drive tray 59Y6424 7 Solid-state-drive (SSD) storage drive, 50GB 43W7737 8 Front bezel 46C7317 9 Heat sink, microprocessor (Microprocessor 2) 46C7382

10 Heat sink filler 59Y6415 11 Battery cover (included in miscellaneous parts kit) 43W8501 12 Battery, 3.0 volt (all models) 33F8354 13 Blade server base assembly (includes the system board without

a microprocessor) (for models with Intel Xeon 5500 series

microprocessors)

13 Blade server base assembly (includes the system board without

a microprocessor) (models F2x, F3x, D4x, 91x, and 92x)

14 Expansion card, 2/4 Port Ethernet (CFFh) (option) 44W4488 14 Expansion card, 4GB Fibre Channel CIOv (option) 46M6068 14 Expansion card, 8GB Fibre Channel CIOv (option) 46M6138 14 Expansion card, Broadcom 10 Gb 2-Port Ethernet (CFFh)

(option)

14 Expansion card, Broadcom 10 Gb 4-Port Ethernet (CFFh)

(option)

14 Expansion card, Broadcom 10 Gb Gen 2 2-port Ethernet

Expansion Card (CFFh) (option)

14 Expansion card, Emulex Virtual Fabric Adapter (CFFh) for IBM

BladeCenter (option)

14 Expansion card, Emulex 10GbE Virtual Fabric Adapter

Advanced II (CFFh) (Models D4x and 91x)

14 Expansion card, Gigabit Ethernet CIOv (option) 44W4487 14 Expansion card, Infiniband 4X DDR (CFFh) (option) 43W4425 14 Expansion card, Intel 2 Port 10GbE (CFFh) (option) 42C1812 14 Expansion card, QLogic (CFFh) Ethernet and 4 Gb Fibre

Channel (option)

14 Expansion card, SAS passthrough CIOv (option) 46C4069 14 Expansion card, LSI 1078 RAID with battery backed cache

CIOv (option)

14 Expansion card, QLogic Ethernet and 8 Gb Fibre Channel

(CFFh) (option)

number

(Tier 1)

49Y1528

00D4983

00D4987

44W4469

44W4472

46M6169

49Y4239

90Y3569

39Y9304

46C7171

44X1943

CRU part

number

(Tier 2)

FRU part

number

81Y6006

69Y4719

44 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

CRU part

Index Description

number

(Tier 1)

14 Expansion card, QLogic 8Gb Fibre Channel (CIOv) (option) 44X1948

Expansion card, QLogic 2-port 10Gb Converged Network

Adapter (CFFh) (Model 92x)

42C1832

ServeRAID MR10ie CIOv expansion card (option) 88Y6397 Alcohol Wipe Kit, Canada, Eng/Fr 59P4739 IBM USB key for VMware ESXi 42D0545 Jumper, 12V 46M6763 Kit, miscellaneous parts (all models) 59Y6432 Label, system service 46C7297 Label, FRU list 46C7298 Label, Warning 90P4797 PCI I/O expansion unit III 43W4390 Thermal grease kit 41Y9292 VMware ESXi 3.5 46D0762 VMware ESXi 3.5 Update 2 46M9236 VMware ESXi 3.5 Update 3 46M9237 VMware ESXi 3.5 Update 4 46M9238 VMware ESXi 3.5 Update 5 68Y9633 VMware ESXi 4.0 49Y8747 VMware ESXi 4.0 Update 1 68Y9634 VMware ESXi 4.1 (without USB key) 81Y2028 VMware ESXi 4.1 Update 1 95Y3065 Windows Server 2008 R2 Datacenter (2 CPU , 5 UserCAL),

multilingual Windows Server 2008 R2 Datacenter (2 CPU , 5 UserCAL),

Simplified Chinese Windows Server 2008 R2 Datacenter (2 CPU , 5 UserCAL),

Traditional Chinese

59Y7332

59Y7333

59Y7334

Windows Server 2008 R2 Foundation (1 CPU), English 81Y2001 Windows Server 2008 R2 Foundation (1 CPU), French 81Y2002 Windows Server 2008 R2 Foundation (1 CPU), German 81Y2003 Windows Server 2008 R2 Foundation (1 CPU), Spanish 81Y2004 Windows Server 2008 R2 Foundation (1 CPU), Italian 81Y2005 Windows Server 2008 R2 Foundation (1 CPU), Brazilian 81Y2006 Windows Server 2008 R2 Foundation (1 CPU), Polish 81Y2007 Windows Server 2008 R2 Foundation (1 CPU), Russian 81Y2008 Windows Server 2008 R2 Foundation (1 CPU), Turkish 81Y2009 Windows Server 2008 R2 Foundation (1 CPU), Japanese 81Y2010 Windows Server 2008 R2 Foundation (1 CPU), Simplified

Chinese

81Y2011

CRU part

number

(Tier 2)

FRU part

number

Chapter 4. Parts listing, Types 7871 and 1949 45

Index Description

Windows Server 2008 R2 Foundation (1 CPU), Traditional

Chinese

Windows Server 2008 R2 Foundation (1 CPU), Korean 81Y2013

Windows Server 2008 R2 Foundation (1 CPU), Czech 81Y2014

Windows Server 2008 R2 Standard (1-4 CPU, 5 CAL),

multilingual

Windows Server 2008 R2 Standard (1-4 CPU, 5 CAL),

Simplified Chinese

Windows Server 2008 R2 Standard (1-4 CPU, 5 CAL),

Traditional Chinese

Windows Server 2008 R2 Enterprise (1-8 CPU, 10 CAL ),

multilingual

Windows Server 2008 R2 Enterprise (1-8 CPU, 10 CAL ),

Simplified Chinese

Windows Server 2008 R2 Enterprise (1-8 CPU, 10 CAL ),

Traditional Chinese

Windows Server 2008 R2 Enterprise (1-8 CPU, 25 CAL ),

multilingual

Windows Server 2008 R2 Enterprise (1-8 CPU, 25 CAL ),

Simplified Chinese

Windows Server 2008 R2 Enterprise (1-8 CPU, 25 CAL ),

Traditional Chinese

Windows Server 2008 R2 Datacenter Service Pack 1,

multilingual

Windows Server 2008 R2 Datacenter Service Pack 1, Simplified

Chinese

Windows Server 2008 R2 Datacenter Service Pack 1, Traditional

Chinese

Windows Server 2008 R2 Foundation Service Pack 1, English 95Y3009

Windows Server 2008 R2 Foundation Service Pack 1, French 95Y3010

Windows Server 2008 R2 Foundation Service Pack 1, German 95Y3011

Windows Server 2008 R2 Foundation Service Pack 1, Spanish 95Y3012

Windows Server 2008 R2 Foundation Service Pack 1, Italian 95Y3013

Windows Server 2008 R2 Foundation Service Pack 1, Brazilian 95Y3014

Windows Server 2008 R2 Foundation Service Pack 1, Polish 95Y3015

Windows Server 2008 R2 Foundation Service Pack 1, Russian 95Y3016

Windows Server 2008 R2 Foundation Service Pack 1, Turkish 95Y3017

Windows Server 2008 R2 Foundation Service Pack 1, Japanese 95Y3018

Windows Server 2008 R2 Foundation Service Pack 1, Simplified

Chinese

Windows Server 2008 R2 Foundation Service Pack 1,

Traditional Chinese

Windows Server 2008 R2 Foundation Service Pack 1, Korean 95Y3022

Windows Server 2008 R2 Foundation Service Pack 1, Czech 95Y3023

CRU part

number

(Tier 1)

81Y2012

81Y2015

81Y2016

81Y2017

81Y2018

81Y2019

81Y2020

81Y2021

81Y2022

81Y2023

88Y7794

88Y7795

88Y7796

95Y3020

95Y3021

CRU part

number

(Tier 2)

FRU part

number

46 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Index Description

Windows Server 2008 R2 Enterprise Service Pack 1, multilingual

Windows Server 2008 R2 Enterprise Service Pack 1, Simplified Chinese

Windows Server 2008 R2 Enterprise Service Pack 1, Traditional Chinese

Windows Server 2008 R2 Standard Service Pack 1, multilingual 95Y3027 Windows Server 2008 R2 Standard Service Pack 1, Simplified

Chinese Windows Server 2008 R2 Standard Service Pack 1, Traditional

Chinese Windows Storage Server 2008 R2 Standard, multilingual 95Y3213 Windows Storage Server 2008 R2 Enterprise, multilingual 95Y3214

CRU part

number

(Tier 1)

95Y3024

95Y3025

95Y3026

95Y3028

95Y3029

CRU part

number

(Tier 2)

FRU part

number

Consumable parts are not covered by the IBM Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store.

Table 2. Consumable parts

Index Description

Battery option for ServeRAID MR10ie CIOv expansion card (option)

Consumable part number

88Y6397

To order a consumable part, complete the following steps:

1. Go to http://www.ibm.com.

2. From the Products menu, select Upgrades, accessories & parts.

3. Click Obtain maintenance parts; then, follow the instructions to order the part

from the retail store.

If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact your local IBM representative for assistance.

Chapter 4. Parts listing, Types 7871 and 1949 47

48 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Chapter 5. Removing and replacing blade server components

Use this information to remove and replace components in the blade server.

Replaceable components are of three types: v Consumable parts: Purchase and replacement of consumable parts (components,

such as batteries and printer cartridges, that have depletable life) is your responsibility. If IBM acquires or installs a consumable part at your request, you will be charged for the service.

v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your

responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

v Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or

request IBM to install it, at no additional charge, under the type of warranty that is designated for your server.

v Field replaceable unit (FRU): FRUs must be installed only by trained service

technicians.

See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU.

For information about the terms of the warranty and getting service and assistance, see the Warranty and Support Information document.

Installation guidelines

Use these guidelines before you install the blade server or optional devices.

Before you install optional devices, read the following information: v Before you begin, read “Safety” on page v and “Handling static-sensitive

devices” on page 50. This information will help you work safely.

v When you install your new blade server, take the opportunity to download and

apply the most recent firmware updates. This step will help to ensure that any known issues are addressed and that your blade server is ready to function at maximum levels of performance.

To download firmware updates for your blade server, complete the following steps.

Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click BladeCenter.

3. Under Popular links, click Software and device drivers.

4. Click BladeCenter HS22V to display the matrix of downloadable files for the

blade server.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v Back up all important data before you make changes to disk drives.

v Before you remove a blade server from the BladeCenter unit, you must shut

down the operating system and turn off the blade server. You do not have to shut down the BladeCenter unit itself.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the blade server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

v For a list of supported optional devices for the blade server, see

http://www.ibm.com/servers/eserver/serverproven/compat/us/.

System reliability guidelines

Use this information to make sure that the blade server meets the proper cooling and reliability guidelines.

To help make sure that proper cooling and system reliability requirements are met, review the following guidelines:

v To ensure proper cooling, do not operate the BladeCenter unit without a blade

server, expansion unit, or blade filler installed in each blade-server bay. See the documentation for your BladeCenter unit for additional information.

v Each microprocessor socket always contains either a microprocessor dust cover

and heat sink filler or a microprocessor and heat sink. If the blade server has only one microprocessor, it must be installed in microprocessor socket 1.

v Each DIMM socket always contains a memory module or filler. v Make sure that the ventilation holes on the blade server are not blocked. v The blade server battery must be operational. If the battery becomes defective,

replace it immediately.

Handling static-sensitive devices

Use this information to observe the static-sensitive device requirements.

Attention: Static electricity can damage the blade server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the following precautions:

v When you work on a BladeCenter unit that has an electrostatic discharge (ESD)

connector, use a wrist strap, especially when you handle modules, optional devices, or blade servers. To work correctly, the wrist strap must have a good contact at both ends (touching your skin at one end and firmly connected to the ESD connector on the front or back of the BladeCenter unit).

v Limit your movement. Movement can cause static electricity to build up around

you.

v Handle the device carefully, holding it by its edges or its frame. v Do not touch solder joints, pins, or exposed circuitry. v Do not leave the device where others can handle and damage it.

50 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

v While the device is still in its static-protective package, touch it to an unpainted

metal part of the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the device for at least 2 seconds. This drains static electricity from the package and from your body.

v Remove the device from its package and install it directly into the blade server

without setting down the device. If it is necessary to set down the device, put it back into its static-protective package. Do not place the device on the blade server cover or on a metal surface.

v Take additional care when you handle devices during cold weather. Heating

reduces indoor humidity and increases static electricity.

Returning a device or component

Use this information for instructions to return a device or component to service and support.

If you are instructed to return a device or component, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 51

Removing the blade server from the BladeCenter unit

Use these instructions to remove the blade server from the BladeCenter unit.

The following illustration shows how to remove a single-width type of blade server or blade filler from a Type 8677 BladeCenter unit. The appearance of your BladeCenter unit might be different; see the documentation for your BladeCenter unit for additional information.

Release handles (open)

Attention:

v To maintain proper system cooling, do not operate the BladeCenter unit without

a blade server, expansion unit, or filler module installed in each blade server bay.

v When you remove the blade server, note the blade-server bay number.

Reinstalling a blade server into a different blade server bay from the one it was removed from can have unintended consequences. Some configuration information and update options are established according to blade-server bay number; if you reinstall the blade server into a different bay, you might have to reconfigure the blade server.

To remove the blade server, complete the following steps:

1. If the blade server is operating, shut down the operating system (see the documentation for your operating system for more information).

2. If the server is still on, press the power-control button for four seconds to turn off the blade server (see “Turning off the blade server” on page 13 for more information).

Attention: Wait at least 30 seconds, until the storage devices stops spinning, before you proceed to the next step.

3. Open the two release handles as shown in the illustration. The blade server moves out of the blade server bay approximately 0.6 cm (0.25 inch).

4. Pull the blade server out of the bay.

5. Place either a blade filler or another blade server in the blade server bay within

1 minute.

52 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Installing the blade server in a BladeCenter unit

Use these instructions to install the blade server in a BladeCenter unit.

The following illustration shows how to install a blade server into a BladeCenter unit. The appearance of your BladeCenter unit might be different; see the documentation for your BladeCenter unit for additional information. To install a blade server in a BladeCenter unit, complete the following steps.

Release handles (open)

Statement 21

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. Select the blade bay for the blade server; at least one blade bay is required.

Notes:

a. When any blade server or device is in blade bay 7 through 14, power

modules must be installed in all four power-module bays. For additional information, see the Installation and User's Guide that comes with the BladeCenter unit.

b. If you are reinstalling a blade server that you removed, you must install it

in the same blade bay from which you removed it. Some blade server configuration information and update options are established according to blade server bay number. Reinstalling a blade server into a different blade server bay number from the one which it was removed can have unintended consequences, and you might have to reconfigure the blade server.

c. To help ensure proper cooling, performance, and system reliability, make

sure that each blade bay on the front of the BladeCenter unit contains a

Chapter 5. Removing and replacing blade server components 53

blade server, expansion unit, or blade filler. Do not operate a BladeCenter unit for more than 1 minute without a blade server, expansion unit, or blade filler in each blade bay.

3. Make sure that the release handles on the blade server are in the open position (perpendicular to the blade server).

4. Slide the blade server into the blade bay until it stops.

5. Push the release handles on the front of the blade server to the closed

position.

Note: After the blade server is installed, the service processor in the blade server initializes and synchronizes with the management module. This process takes approximately two minutes to complete. The power-on LED flashes rapidly, and the power-control button on the blade server does not respond until this process is complete.

6. Turn on the blade server (see “Turning on the blade server” on page 13 for instructions).

7. Make sure that the power-on LED on the blade server control panel is lit continuously, indicating that the blade server is receiving power and is turned on.

8. If you have other blade servers to install, do so now.

9. Optional: Write identifying information on one of the labels that come with

the blade servers and place the label on the BladeCenter unit bezel. See the documentation for your BladeCenter unit for information about the label placement.

Important: Do not place the label on the blade server or in any way block the ventilation holes on the blade server.

10. Reinstall the bezel assembly on the BladeCenter T unit (BladeCenter T unit only). For detailed instructions for reinstalling the bezel assembly, see the Installation and User's Guide that comes with the BladeCenter T unit.

If you have changed the configuration of the blade server or if you are installing a different blade server from the one that you removed, you must configure the blade server through the Setup utility, and you might have to install the blade server operating system. Detailed information about these tasks is available in the Installation and User's Guide.

54 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing and replacing Tier 1 customer replaceable units (CRUs)

Use this information for removing and replacing Tier 1 CRUs.

Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Removing the blade server cover

Use these instructions to open the blade server cover.

The following illustration shows how to open the cover on the blade server.

Blade server cover

Cover pins

Blade server cover release

To open the blade server cover, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface, with the cover side up.

4. Press the blade server cover release on each side of the blade server or expansion unit and lift the cover open, as shown in the illustration.

5. Lay the cover flat, or lift it from the blade server and store for future use.

Statement 21

CAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server.

Chapter 5. Removing and replacing blade server components 55

Closing the blade server cover

Use these instructions for information about how to close the blade server cover.

Attention: You cannot insert the blade server into the BladeCenter unit until the cover is installed and closed or an expansion unit is installed. Do not attempt to override this protection.

To close the blade server cover, complete the following steps:

Blade server cover

Cover pins

Blade server cover release

1. If you removed an expansion unit from the blade server, install it now (see

“Installing an optional expansion unit” on page 58).

2. Lower the cover so that the slots at the rear slide down onto the pins at the rear of the blade server, as shown in the illustration. Before you close the cover, make sure that all components are installed and seated correctly and that you have not left loose tools or parts inside the blade server.

3. Pivot the cover to the closed position, as shown in the illustration, until it clicks into place.

4. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

56 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing an optional expansion unit

Use these instructions to remove the optional expansion unit from the blade server.

To remove an optional expansion unit, complete the following steps:

Expansion unit

Blade server cover release

1. Before you begin, read “Safety” on page v and “Installation guidelines” on

page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface, with the cover side up.

4. Remove the blade server cover, if one is installed (see “Removing the blade server cover” on page 55 for instructions).

5. Remove the expansion unit: a. If the expansion unit has an extraction device, use the extraction device to

disengage the expansion unit from the blade server. These extraction devices can be of several types, including thumbscrews or levers.

b. If the expansion unit does not have an extraction device, press the blade

server cover release on each side of the blade server and lift the expansion unit from the blade server.

c. Rotate the expansion unit open; then, lift the expansion unit from the blade

server.

6. If you are instructed to return the expansion unit, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 57

Installing an optional expansion unit

Use these instructions to install an optional expansion unit.

The optional expansion units supported for this blade server are the PCI Express I/O expansion unit.

Attention: If a horizontal combination-form-factor (CFFh) expansion card is installed on the blade server system board, you cannot install an optional expansion unit.

Notes:

1. The following illustration shows an optional expansion unit in a blade server.

2. The illustrations in this document might differ slightly from your hardware.

To install an optional expansion unit, complete the following steps.

Expansion unit

Blade server cover release

1. Locate the blade expansion connector and remove the cover if one is installed

(see “Blade server connectors” on page 14).

2. Touch the static-protective package that contains the optional expansion unit to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the optional expansion unit from the package.

3. Orient the optional expansion unit as shown in the illustration.

4. Lower the expansion unit so that the slots at the rear slide down onto the cover

pins at the rear of the blade server; then, pivot the expansion unit down onto the blade server.

5. If the expansion unit has an extraction device (such as a thumbscrew or a lever), use it to fully engage the expansion unit on the blade server; otherwise, press the expansion unit firmly into the closed position until it clicks into place.

6. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

7. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

58 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing the bezel assembly

Use this information to remove the bezel assemble from the blade server.

The following illustration shows how to remove a bezel assembly from a blade server.

Note:

1. The illustrations in this document might differ slightly from your hardware.

To remove the bezel assembly, complete the following steps.

Bezel assembly release (both sides)

Control-Panel Connector

Bezel assembly

Control-Panel Cable

1. Before you begin, read “Safety” on page v and “Installation guidelines” on

page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Open the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove it (see “Removing an optional expansion unit” on page 57).

5. Carefully lay the blade server on a flat, static-protective surface.

6. Press the bezel-assembly release on each side of the blade server and pull the

bezel assembly away from the blade server approximately 1.2 cm (0.5 inch).

7. If you are removing the bezel assembly from a blade server, disconnect the control-panel cable from the control-panel connector by lifting up on the control-panel cable.

Note: Some hardware installation and removal procedures that refer to this removal process do not require the control-panel cable to be removed. For example, the DIMM connectors can be accessed without removing the control-panel cable.

8. Pull the bezel assembly away from the blade server.

9. If you are instructed to return the bezel assembly, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 59

Installing the bezel assembly

Use this information to install a bezel assembly in the blade server.

Note:

1. The following illustration shows how to install a bezel assembly in a blade server.

2. The illustrations in this document might differ slightly from your hardware.

To install the bezel assembly, complete the following steps.

Bezel assembly release (both sides)

Control-Panel Connector

Bezel assembly

Control-Panel Cable

1. Orient the bezel with the front of the blade server.

2. If the control-panel cable is not already installed, connect the control-panel

cable to the control-panel connector on the blade server.

Note: Some hardware installation and removal procedures that refer to this installation process do not require the control-panel cable to be installed. For example, the DIMM connectors can be accessed without removing and reinstalling the control-panel cable.

3. Carefully slide the bezel assembly onto the blade server until it clicks into place.

4. Install the optional expansion unit, if you removed one from the blade server (see “Installing an optional expansion unit” on page 58 for instructions).

5. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

6. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

60 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing a SSD storage drive

Use this information to remove an SSD storage drive.

The blade server has two SSD storage bays. To remove an SSD storage drive, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. Remove the blade server from the BladeCenter unit (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the cover from the blade server (see “Removing the blade server cover” on page 55).

4. If an expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

5. Remove the front bezel from the blade server (see “Removing the bezel assembly” on page 59).

Attention: When you remove an SSD drive, use a felt-tip pen to write which SSD connector the drive was removed from on the drive label. Installing an SSD drive into a different SSD connector can damage the RAID configuration.

SSD Storage drive

Note: If there is an SSD drive in SSD connector 1, it must be removed before you can remove the SSD drive in SSD connector 0. SSD connector 1 is on top of SSD connector 0.

6. Locate the SSD storage drive you want to remove; then, press the release button to eject the SSD drive (see “Blade server connectors” on page 14).

7. Use your fingers to pull the SSD drive out of the SSD connector.

8. If you are instructed to return the storage drive, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 61

Installing a SSD storage drive

Use these instructions to install an SSD storage drive into the blade server.

The blade server has two SSD storage bays for installing SSD storage drives. One storage drive might already be installed in the blade server in storage bay 0. If the blade server is equipped with one storage drive, you can install an additional drive in storage bay 1. The blade server supports using RAID 0 or RAID 1 when two storage drives of the same interface type are installed. See “Configuring a RAID array” on page 35 for information about RAID configuration.

To install an SSD storage drive, complete the following steps.

SSD Storage drive

1. Identify the SSD storage bay (storage bay 0 or storage bay 1) in which the

storage drive will be installed (see “Blade server connectors” on page 14). Attention: To maintain a RAID array, an SSD storage drive must be installed

into the same SSD connector it was removed from.

2. Touch the static-protective package that contains the storage drive to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the hard disk drive from the package.

3. Slide the SSD storage drive into the storage bay until it is firmly seated in the connector.

4. Install the front bezel onto the blade server (see “Installing the bezel assembly” on page 60).

5. If an expansion was installed, install the expansion unit (see “Installing an optional expansion unit” on page 58).

6. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

7. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

62 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing a memory module

Use this information to remove a memory module from the blade server.

The following illustration shows how to remove a DIMM from the blade server. This information also applies to removing a DIMM filler.

DIMM

Retaining clip

To remove a DIMM, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the blade server cover (see “Removing the blade server cover” on page

55).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

5. Locate the DIMM connectors (see “Blade server connectors” on page 14). Determine which DIMM you want to remove from the blade server.

Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, handle the clips gently.

Note: To access DIMM connector ten through eighteen, remove the front bezel (see “Removing the bezel assembly” on page 59).

6. Move the retaining clips on the ends of the DIMM connector to the open position by pressing the retaining clips away from the center of the DIMM connector.

7. Using your fingers, pull the DIMM out of the connector.

8. Install a DIMM or DIMM filler in each empty DIMM connector (see “Installing

a memory module” on page 64).

Note: A DIMM or DIMM filler must occupy each DIMM socket before the blade server is turned on.

9. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 63

Installing a memory module

Use these instructions to install memory modules in the blade server.

The blade server has a total of eighteen direct inline memory module (DIMM) slots. The blade server supports very low profile (VLP) DDR3 DIMMs with error code correction (ECC). For a current list of supported DIMMs for the blade server, see http://www.ibm.com/servers/eserver/serverproven/compat/us/.

After you install or remove a DIMM, you must change and save the new configuration information by using the Setup utility. When you turn on the blade server, a message indicates that the memory configuration has changed. Start the Setup utility and select Save Settings (see “Setup utility menu” on page 20 for more information) to save changes.

Depending on the memory mode that is set in the Setup utility, the blade server can support a minimum of 1 GB and a maximum of 144 GB of system memory on the system board in a blade server with one processor. If two microprocessors are installed, the blade server can support a minimum of 2 GB and a maximum of 288 GB of system memory.

Before you install the quad-rank DIMMs, read the following information: v Quad-rank DIMMs must be installed first. You can install up to two quad-rank

DIMMs per channel.

v DIMM connectors 1, 4, 7, 10, 13, and 16 are not supported when a quad-rank

DIMM is installed. The maximum number of DIMMs supported is 12 (two microprocessors installed).

There are three different memory modes: v Independent channel mode: Independent channel mode gives a maximum of

144 GB of usable memory with one microprocessor installed, and 288 GB of usable memory with 2 microprocessors installed (using 16 GB dual-rank DIMMs). The DIMMs can be installed without matching sizes. See the table below for the memory installation order.

Table 3. System memory configuration for independent channel mode (1 microprocessor)

Installed

memory

1 DIMM X

DIMMs

1 2 3 4 5 6 7 8 9 101112131415161718

XX X X

XX XX X

XX XX XX

XXX1XX XX

XXX

DIMM connector

64 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Table 3. System memory configuration for independent channel mode (1 microprocessor) (continued)

Installed

memory

1 2 3 4 5 6 7 8 9 101112131415161718

XXX1XXX1XX

DIMM connector

DIMMs

1. Not supported when a quad-rank DIMM is installed.

Chapter 5. Removing and replacing blade server components 65

Table 4. System memory configuration for independent channel mode (2 microprocessors)

Installed

memory

123456789101112131415161718

DIMM connector

DIMMs

XX X

DIMMs

XX XX

DIMMs

XXXXX

DIMMs

XXXXXX

DIMMs

XXXXXXX

DIMMs

XXXXXXXX

DIMMs

XX XX X XX X X

DIMMs

XX XX X XX XX X

DIMMs

XX XX XX XX XX X

DIMMs

XX XX XX XX XX XX

DIMMs

XX XX XX XX XX XX

DIMMs

XX XX XXX1XX XX XX

DIMMs

XXX1XX XXX1XX XX XX

DIMMs

XXX1XX XXX1XXX1XX XX

DIMMs

XXX1XXX1XXX1XXX1XX XX

DIMMs

XXX1XXX1XXX1XXX1XXX1XX

DIMMs

1. Not supported when a quad-rank DIMM is installed.

66 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

v Mirrored channel mode: In mirrored channel mode, channels 2 is not used. The

memory contents on channel 0 are duplicated in channel 1. The effective memory available to the system is only half of that installed. The maximum available memory (with 16 GB dual-rank DIMMs) is 48 GB for a single-microprocessor system and 96 GB for a dual-microprocessor system.

The following table shows the order that memory DIMMs are installed to use a mirrored channel mode.

Table 5. System memory configuration for mirrored channel mode (1 microprocessor)

Installed

memory

1 2 3 4 5 6 7 8 9 101112131415161718

DIMM socket

DIMMs

XX XX

DIMMs

XX X1XX

DIMMs

1. Not supported when a quad-rank DIMM is installed.

Table 6. System memory configuration for mirrored channel mode (2 microprocessors)

Installed

memory

DIMMs

1 2 3 4 5 6 7 8 9 101112131415161718

XXXX

XX XX X X

XX XX XX XX

XX X1XX XX XX

XX X1XXX1XX X1XX

DIMM socket

1. Not supported when a quad-rank DIMM is installed.

Chapter 5. Removing and replacing blade server components 67

v Spare channel mode: In Spare Channel Mode, channel 2 is the spare of the

active channels 0 and 1. Channel 5 is the spare of the active channels 3 and 4. The spare channel is not available as active memory. When using spare channel mode, two-thirds of the installed memory is available as active memory. The maximum memory available (with 16 GB dual-rank DIMMs) is 96GB in a single-microprocessor system and 96 GB in a dual-microprocessor system. All three channels must have identical population with regards to size and organization. DIMMs within a channel do not have to be identical. The population ordering for Spare Channel Mode is shown in the table below.

Note: Spare channel mode is only supported if the blade server has an Intel Xeon 5600 series microprocessor. Use the Setup utility to view the system summary and verify the type of microprocessor installed in your blade server (see “Using the Setup utility” on page 20).

The following table shows the order that memory DIMMs are installed to use spare channel mode.

Table 7. System memory configuration for spare channel mode (1 microprocessor)

Installed

memory

DIMMs

1 2 3 4 5 6 7 8 9 101112131415161718

XXX

XX XX XX

XXX1XXX1XX

DIMM socket

1. Not supported when a quad-rank DIMM is installed.

Table 8. System memory configuration for spare channel mode (2 microprocessors)

Installed

memory

DIMMs

1 2 3 4 5 6 7 8 9 101112131415161718

XXXXXX

XX XX XX X X X

XX XX XX XX XX XX

XXX1XXX1XX XX XX XX

XXX1XXX1XXX1XXX1XXX1XX

DIMM socket

1. Not supported when a quad-rank DIMM is installed.

68 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

To install a DIMM, complete the following steps:

1. Locate the DIMM connectors (see “Blade server connectors” on page 14). Determine which DIMM connectors you will be installing memory into.

2. If you are installing a DIMM in DIMM connectors ten through eighteen, remove the front bezel (see “Removing the bezel assembly” on page 59).

3. If a DIMM filler or another memory module is already installed in the DIMM connectors, remove them (see “Removing a memory module” on page 63).

Note: A DIMM or DIMM filler must occupy each DIMM socket before the blade server is turned on.

4. To install the DIMMs, repeat the following steps for each DIMM that you install:

DIMM

Retaining clip

a. Make sure that the retaining clips are in the open position, away from the

center of the DIMM connector.

b. Touch the static-protective package that contains the DIMM to any unpainted

metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the DIMM for at least two seconds; then, remove the DIMM from its package.

c. Turn the DIMM so that the DIMM keys align correctly with the DIMM

connector on the system board. Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, handle the clips gently.

d. Press the DIMM into the DIMM connector. The retaining clips will lock the

DIMM into the connector.

e. Make sure that the small tabs on the retaining clips are in the notches on

the DIMM. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Press the DIMM firmly into the connector, and then press the retaining clips toward the DIMM until the tabs are fully seated. When the DIMM is correctly installed, the retaining clips are parallel to the sides of the DIMM.

5. If the front bezel has been removed, install it now (see “Installing the bezel assembly” on page 60).

6. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

7. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Chapter 5. Removing and replacing blade server components 69

Removing a USB Flash key

Use this information to remove a USB Flash key from the blade server.

The following illustration shows the removal of a USB Flash key from the blade server.

To remove the USB Flash key, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the blade server cover (see “Removing the blade server cover” on page

55).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

5. If an optional CIOv expansion card is installed, remove the CIOv expansion card (see “Removing a CIOv-form-factor expansion card” on page 74).

6. Locate the USB Flash key on the system board (see “Blade server connectors” on page 14).

7. Using your fingers, push the USB Flash key out of the connector. It is recommended to use your finger to push the shoulder of the USB Flash key away from the connector.

8. If you are instructed to return the USB Flash key, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

70 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Installing a USB Flash key

Use these instructions to install a USB Flash key in the blade server.

The following illustration shows the installation of the USB Flash key.

To install a USB module, complete the following steps:

1. If a CIOv expansion card is installed, remove the expansion card (see “Removing a CIOv-form-factor expansion card” on page 74).

2. Locate the USB connector on the blade server (see “Blade server connectors” on page 14).

3. Touch the static-protective package that contains the USB Flash key to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component in the rack in which you are installing the USB module for at least two seconds; then, remove the USB module from its package.

4. Orient the connector on the USB Flash key with the USB connector on the blade server.

5. Use your fingers to push the USB Flash key into the USB connector on the blade server.

6. If a CIOv expansion card was removed during the install process, install the expansion card (see “Installing a CIOv-form-factor expansion card” on page

78).

7. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

8. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing the battery

Use this information to remove the battery from the blade server.

Chapter 5. Removing and replacing blade server components 71

To remove the battery, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

5. Locate the battery on the system board.

6. If there is a rubber cover on the battery holder, use your fingers to lift the

battery cover from the battery connector.

7. Release the battery by using your finger to press the top of the battery towards the middle of the blade server and out of the battery connector.

8. Use your thumb and index finger to lift the battery from the socket.

9. Dispose of the battery as required by local ordinances or regulations.

Installing the battery

Use this information to install a battery on the system board in the blade server.

The following notes describe information that you must consider when you are replacing the battery in the blade server.

v You must replace the battery with a lithium battery of the same type from the

same manufacturer.

v To order replacement batteries, call 1-800-426-7378 within the United States, and

1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM marketing representative or authorized reseller.

v After you replace the battery, you must reconfigure the blade server and reset

the system date and time.

v To avoid possible danger, read and follow the following safety statement.

Statement 2

Do not:

v Throw or immerse into water

v Heat to more than 100° C (212° F)

v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Note:

72 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

1. The following illustration shows how to install the battery in the system board.

2. The illustrations in this document might differ slightly from your hardware.

To install the battery, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57 for instructions).

5. Follow any special handling and installation instructions that come with the battery.

6. Locate the battery connector on the system board (see “Blade server connectors” on page 14).

7. Orient the battery so that the positive (+) side faces in towards the center of the blade server.

8. Tilt the battery so that you can insert it into the bottom of the socket.

9. As you slide the battery into place, press the top of the battery into the socket.

10. If you removed a rubber cover from the battery holder, use your fingers to

install the battery cover on top of the battery connector.

11. Install the optional expansion unit, if you removed one from the blade server to replace the battery (see “Installing an optional expansion unit” on page 58 for instructions).

12. Install the cover onto the blade server (see “Closing the blade server cover”

on page 56).

13. Install the blade server into the BladeCenter unit (see “Installing the blade

server in a BladeCenter unit” on page 53).

14. Turn on the blade server, start the Setup utility, and reset the configuration

(see “Using the Setup utility” on page 20 for instructions).

Chapter 5. Removing and replacing blade server components 73

Removing an I/O expansion card

The following sections describe how to remove the following expansion cards:

v vertical-combination-I/O (CIOv) v horizontal-combination-form-factor (CFFh) v CIOv storage interface card

Removing a CIOv-form-factor expansion card

Use these instructions to remove a CIOv-form-factor expansion card from the blade server.

The following illustration shows how to remove a vertical-combination-I/O (CIOv) expansion card.

Expansion card

To remove a CIOv expansion card, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover (see “Removing the blade server cover” on page

55 for instructions).

5. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

74 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

6. Locate the CIOv expansion connector (see “Blade server connectors” on page

14).

Retaining

Expansion card

clips

7. Using your fingers, move the retaining clips away from the CIOv card; then, lift

the card out of the connector.

Removing a horizontal-combination-form-factor expansion card

Use these instructions to remove a horizontal-combination-form-factor expansion card from the blade server.

The following illustration shows how to remove a horizontal-compact-form-factor (CFFh) expansion card.

Expansion card

Release lever

Blade expansion connector cover

Expansion card standoff

To remove a CFFh expansion card, complete the following steps:

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Carefully lay the blade server on a flat, static-protective surface.

4. Open the blade server cover (see “Removing the blade server cover” on page

55 for instructions).

5. Locate the CFFh expansion card. The CFFh is installed into the blade expansion connector (see “Blade server connectors” on page 14).

6. Locate the release lever on the CFFh expansion card; then, use your finger to lift up on the release lever to loosen the expansion card from the expansion connector.

Chapter 5. Removing and replacing blade server components 75

7. Use your fingers to hold the edge of the CFFh expansion card where it connects to the blade expansion connector; then, lift up on the card.

8. Pull the card away from the expansion-card standoff.

Removing a storage interface card

Use this information to remove a storage interface card from the blade server.

The storage interface card controls the SAS storage drives. The following illustrations and installation instructions show how to remove a ServeRAID-MR10ie CIOv storage interface card from the blade server. The illustrations and removal instructions are similar for other CIOv storage interface cards.

ServeRAID controller

Cable "B "

To remove a storage interface card, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. If the blade server is installed in a BladeCenter unit, remove it (see “Removing the blade server from the BladeCenter unit” on page 52 for instructions).

3. Remove the blade server cover (see “Removing the blade server cover” on page 55 for instructions).

4. If an optional expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57). The storage-interface-card option includes the storage interface card, backup battery, and backup-battery cable. These parts can be removed separately from each other.

5. To remove the storage interface card, complete the following steps. a. Locate the storage interface card installed in the CIOv connector on the

system board (see “Blade server connectors” on page 14).

76 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Retaining

Expansion card

clips

b. Gently push the retaining clips away from the expansion card; then, lift the

card out of the expansion-card connector.

c. Remove the cable from the storage interface card by holding the card in one

hand; then, use your other hand to pull the cable away from the card. When pulling the cable, make sure that you hold the cable where there is a blue touchpoint.

6. To remove the backup-battery cable, complete the following steps. a. Remove the cable from the storage interface card by holding the blue

touchpoint on the cable; then, pull the cable away from the card.

b. Remove the cable from the backup battery by holding the blue touchpoint

on the cable; then, pull the cable away from the backup battery.

7. The backup battery is installed in DIMM connector ten. To remove the backup battery, complete the following steps.

Cable "B"

Battery

DIMM 10 connector

a. If you have not already done so, remove the backup-battery cable from the

backup battery by holding the blue touchpoint on the cable; then, pull the cable away from the backup battery.

b. Remove the backup battery from the DIMM connector ten by using the

instructions to remove a memory module (see “Removing a memory module” on page 63).

8. Remove the backup battery from DIMM connector ten.

9. If you are instructed to return the storage interface card, backup battery, or the

backup-battery cable; then, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.

Chapter 5. Removing and replacing blade server components 77

Installing an I/O expansion card

The following sections describe how to install the following expansion cards:

v vertical-combination-I/O (CIOv) v horizontal-combination-form-factor (CFFh) v CIOv storage interface card

Installing a CIOv-form-factor expansion card

Use these instructions to install a CIOv-form-factor expansion card in the blade server.

The following illustration shows the location and installation of a CIOv expansion card.

Expansion card

Attention: Before you install one of the following CIOv expansion cards in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

v Ethernet Expansion Card (CIOv) for IBM BladeCenter v QLogic 4 Gb Fibre Channel Expansion Card (CIOv) for IBM BladeCenter v SAS Connectivity Card (CIOv) for IBM BladeCenter v ServeRAID-MR10ie (CIOv) Controller for IBM BladeCenter

To install a CIOv expansion card, complete the following steps:

1. Locate the CIOv expansion connector (see “Blade server connectors” on page

14).

2. Touch the static-protective package that contains the expansion card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the expansion card from the package.

3. Orient the connector on the expansion card with the CIOv expansion connector on the system board; then, press the card into the CIOv expansion connector.

4. Firmly press on the indicated locations to seat the expansion card.

78 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Note: For device-driver and configuration information to complete the

installation of the expansion card, see the documentation that comes with the expansion card.

5. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

6. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Installing a horizontal-combination-form-factor expansion card

Use these instructions to install a horizontal-combination-form-factor expansion card in the blade server.

The following illustration shows how to install a horizontal-combination-formfactor (CFFh) expansion card.

Attention: Do not install a CFFh expansion card in the blade server if an expansion unit will be installed. The CFFh expansion card uses the blade-expansion connector on your blade server.

Expansion card

Release lever

Blade expansion connector cover

Expansion card standoff

Attention: Before you install one of the following CFFh expansion cards in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

v 2/4 Port Ethernet Expansion Card for BladeCenter v Broadcom 10 Gb 2-port Ethernet Expansion Card (CFFh) for IBM BladeCenter v Broadcom 10 Gb 4-port Ethernet Expansion Card (CFFh) for IBM BladeCenter

To install a CFFh expansion card, complete the following steps:

1. Locate the blade server expansion connector (see “Blade server connectors” on page 14).

2. If a cover is installed on the blade expansion connector, remove it by using your fingers to lift the cover from the blade expansion connector.

3. Touch the static-protective package that contains the expansion card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the expansion card from the package.

Chapter 5. Removing and replacing blade server components 79

4. Orient the expansion card and slide the slots at the back end of the card onto the pins on the expansion-card standoff; then, gently pivot the card into the blade server expansion connector.

5. Firmly press on the indicated locations to seat the expansion card.

Note: For device-driver and configuration information to complete the installation of the expansion card, see the documentation that comes with the expansion card.

6. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

7. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Installing a storage interface card

Use this information to install a storage interface card in the blade server.

The storage interface card controls the SAS storage drives. The following illustrations and installation instructions show how to install a ServeRAID-MR10ie controller into the CIOv expansion connector of the blade server. The illustrations and installation instructions are similar for other CIOv storage interface cards.

Note: The backup-battery will be installed in DIMM connector ten and might affect how much memory is recognized by the blade server. Review the tables in “Installing a memory module” on page 64 to make sure that your memory configuration will not be affected.

ServeRAID controller

Cable "B "

Attention: Before you install a ServeRAID-MR10ie controller in the blade server, make sure the PCIe speed is set to Gen1. You can configure the PCIe speed in the Setup utility by selecting System Settings and Devices and I/O Ports.

To install a storage interface card, complete the following steps.

1. Locate the CIOv expansion connector (see “Blade server connectors” on page

14).

80 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

2. Touch the static-protective package that contains the storage interface card to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the storage interface card from the package.

3. If an interposer card is installed on the storage interface card, remove it.

a. If the interposer has a pull strap, move the pull strap away from the

storage interface card. If the pull strap surrounds the storage interface card, the pull strap will interfere with the removal of the interposer card.

b. Press out on the plastic latch that holds the interposer card to the storage

interface card and simultaneously lift up on the controller, as shown.

c. Separate the interposer card from the storage interface card and store the

interposer card in a safe place.

4. Install the backup-battery cable to the storage interface card. a. If you are installing a ServeRAID-MR10ie controller, select cable "B" from

the packaging.

b. Locate the end of the cable marked “EXPANSION CARD”; then, with the

blue side of the cable end facing up, carefully insert the cable end into the cable connector on the ServeRAID controller.

ServeRAID controller

Cable "B "

5. Orient the connector on the storage interface card with the CIOv expansion

connector on the system board; then, press the storage interface card into the CIOv expansion connector.

6. Firmly press on the indicated locations to seat the storage interface card.

Chapter 5. Removing and replacing blade server components 81

Note: For device-driver and configuration information to complete the installation of the expansion card, see the documentation that comes with the storage interface card.

7. Install the backup battery for the storage interface card into DIMM connector ten (see “Blade server connectors” on page 14 and “Installing a memory module” on page 64).

Cable "B"

Battery

DIMM 10 connector

8. Install the backup-battery cable to the backup battery. The side of the cable with the blue touchpoint should be oriented towards the center of the blade server.

9. Orient the backup-battery cable so that it lays flat over the top of the heat sink for microprocessor two.

Cable "B"

Battery

10. If you removed an optional expansion unit, reinstall it (see “Installing an optional expansion unit” on page 58).

11. Install the cover onto the blade server (see “Closing the blade server cover” on

page 56).

12. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

Removing and replacing Tier 2 customer replaceable units (CRUs)

Use this information for removing and replacing Tier 2 CRUs.

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

82 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

Removing an SSD storage tray

Use this information to remove an SSD storage tray.

The blade server has an SSD drive tray which contains two SSD storage bays for installing SSD storage drives. To remove an SSD storage tray, complete the following steps.

1. Before you begin, read “Safety” on page v and “Installation guidelines” on page 49.

2. Remove the blade server from the BladeCenter unit (see “Removing the blade server from the BladeCenter unit” on page 52).

3. Remove the cover from the blade server (see “Removing the blade server cover” on page 55).

4. If an expansion unit is installed, remove the expansion unit (see “Removing an optional expansion unit” on page 57).

5. Remove the front bezel from the blade server (see “Removing the bezel assembly” on page 59).

6. Locate the SSD storage tray (see “Blade server connectors” on page 14).

7. Remove any SSD storage drives from the SSD storage tray (see “Removing a

SSD storage drive” on page 61). Attention: When you remove an SSD drive, use a felt-tip pen to write which

SSD connector the drive was removed from on the drive label. Installing an SSD drive into a different SSD connector can damage the RAID configuration.

8. Using a screwdriver, remove the two screws that secure the SSD storage tray to the blade server.

9. Use your fingers to lift the SSD storage tray from the blade server.

10. If you are instructed to return the storage drive, follow all packaging

instructions, and use any packaging materials for shipping that are supplied to you.

Installing an SSD storage tray

Use these instructions to install an SSD storage tray in the blade server.

The blade server has an SSD drive tray which contains two SSD storage bays for installing SSD storage drives.

To install an SSD storage tray, complete the following steps.

Chapter 5. Removing and replacing blade server components 83

1. Identify the location on the blade server where the SSD drive tray will be installed (see “Blade server connectors” on page 14).

2. Touch the static-protective package that contains the drive tray to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component; then, remove the hard disk drive from the package.

3. Orient the SSD drive tray so that the release latches are towards the front of the blade server.

4. Align the screw holes in the drive tray with the screw holes on the blade server.

5. Use a screwdriver to install two screws into the SSD drive tray and tighten the screws until the SSD drive tray is secure.

Note: Make sure the SSD drives are installed into the same SSD connector that they were removed from to maintain any RAID array that might be configured.

6. Install any SSD storage drives that were removed from your blade server (see “Installing a SSD storage drive” on page 62).

7. Install the front bezel onto the blade server (see “Installing the bezel assembly” on page 60).

8. If an expansion was installed, install the expansion unit (see “Installing an optional expansion unit” on page 58).

9. Install the cover onto the blade server (see “Closing the blade server cover” on page 56).

10. Install the blade server into the BladeCenter unit (see “Installing the blade server in a BladeCenter unit” on page 53).

84 BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide

IBM BladeCenter HS22V 7871, BladeCenter HS22V 1949 Problem Determination And Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Guidelines for trained service technicians

Inspecting for unsafe conditions

Guidelines for servicing electrical equipment

Safety statements

Chapter 1. Start here

Diagnosing a problem

Undocumented problems

Chapter 2. Introduction

Related documentation

Notices and statements in this document

Features and specifications

Blade server controls and LEDs

Turning on the blade server

Turning off the blade server

System-board layouts

Blade server connectors

System-board switches

System-board LEDs

Chapter 3. Configuring the blade server

Using the Setup utility

Setup utility menu

Using passwords

Using the Boot Menu program

Updating the Universal Unique Identifier (UUID)

Updating the DMI/SMBIOS data

Using the ServerGuide Setup and Installation CD

ServerGuide features

Setup and configuration overview

Installing the operating system

Typical operating-system installation

Installing the operating system without using ServerGuide

Using the PXE boot agent utility program

Firmware updates

Configuring UEFI compatible devices

Configuring the Gigabit Ethernet controller

Configuring a RAID array

Using the LSI Logic Configuration Utility program

Using LAN over USB to interface the IMM

Potential conflicts with the LAN over USB interface

Resolving conflicts with the IMM LAN over USB interface

Configuring the LAN over USB interface manually

Windows IPMI device driver

LAN over USB Windows Driver Installation

LAN over USB Linux Driver Installation

Chapter 4. Parts listing, Types 7871 and 1949

Chapter 5. Removing and replacing blade server components

Installation guidelines

System reliability guidelines

Handling static-sensitive devices

Returning a device or component

Removing the blade server from the BladeCenter unit

Installing the blade server in a BladeCenter unit

Removing and replacing Tier 1 customer replaceable units (CRUs)

Removing the blade server cover

Closing the blade server cover

Removing an optional expansion unit

Installing an optional expansion unit

Removing the bezel assembly

Installing the bezel assembly

Removing a SSD storage drive

Installing a SSD storage drive

Removing a memory module

Installing a memory module

Removing a USB Flash key

Installing a USB Flash key

Removing the battery

Installing the battery

Removing an I/O expansion card

Removing a CIOv-form-factor expansion card

Removing a horizontal-combination-form-factor expansion card

Removing a storage interface card

Installing an I/O expansion card

Installing a CIOv-form-factor expansion card

Installing a horizontal-combination-form-factor expansion card