IBM 4693, 4694, 4695 Installation And Operation Manual

Store Systems:

ÉÂÔ

Installation and Operation Guide for
Point-of-Sale Input/Output Devices

GA27-4028-01

Created February 23, 1997

Store Systems:

ÉÂÔ

Installation and Operation Guide for
Point-of-Sale Input/Output Devices

GA27-4028-01

Created February 23, 1997

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page v.
Translations of the safety notices are found in the
60G1330, that is shipped with the point-of-sale terminal if required.

IBM 4693/4694 Point of Sale Terminals: Product Safety Information

, P/N

Created February 23, 1997

Second Edition (November 1995)

This is the second edition of the
edition replaces and obsoletes IBM Store Systems: Installation and Operation Guide for Point-of-Sale Input/Output Devices,
GA27-4028-00.

Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the
address given below.

Forms for readers’ comments appear at the back of this publication. If the forms have been removed, address your comments to:

IBM Corporation, Information Development, Department CJMA
PO Box 12195
Research Triangle Park, North Carolina 27709-9990

USA
When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes

appropriate without incurring any obligation to you.

 Copyright International Business Machines Corporation 1994, 1995. All rights reserved.

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

IBM* Store Systems: Installation and Operation Guide for Point-of-Sale Input/Output Devices

. This

Created February 23, 1997

Contents

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

General Safety Information ............................................ vi

Electronic Emission Notices .......................................... vii

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Related Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Summary of Changes .............................................. ix

Chapter 1. Installing Input/Output Devices ................................ 1-1

Installing I/O Devices .............................................. 1-3

Installing the Cash Drawer and the System Unit ............................. 1-5

Installing the Compact Cash Drawer Coin Roll Cutter .......................... 1-6

Using the Compact Cash Drawer Coin Roll Cutter ............................ 1-6

Installing the 9-Inch Video Display ..................................... 1-7

Installing an Integrated Keyboard ...................................... 1-7

Installing the Fillers .............................................. 1-8

Installing the Printer .............................................. 1-9

Securing I/O Devices to the System Unit ................................ 1-10

Installing the Alphanumeric Display .................................... 1-10

Installing the 40-Character Liquid Crystal Display ........................... 1-11

Install 40-Character Vacuum Fluorescent Display II .......................... 1-12

Installing the Character Graphics Display ................................ 1-12

Installing the Shopper Display ....................................... 1-13

Installing a Flat Panel or Sure Point Touch Display .......................... 1-14

Installing the Distribution Kit ........................................ 1-15

Installing the Integration Kit ........................................ 1-15

Installing the Optional MSR Kit on the Sure Point Touch Display .................. 1-16

Installing the Signature Capture Device ................................... 1-17

Installing the RS232 Interface Model ................................... 1-17

Installing the RS485 Interface Model ................................... 1-17

Installing and Removing Keylocks ...................................... 1-18

Preparing to Install a Lock or a Blank Lock Insert ........................... 1-18

Installing a Lock Insert ........................................... 1-19

Removing a Lock Insert .......................................... 1-20

Installing a Blank Lock Insert ....................................... 1-20

Removing a Blank Lock Insert ....................................... 1-20

Installing the System Unit Rear Cover .................................. 1-21

Chapter 2. Operating Point-of-Sale I/O Devices ............................. 2-1

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Adjusting the Controls on Video Displays ................................. 2-3

Cash Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Keylock Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Document Storage Area Under Cash Till ................................. 2-5

Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Manager’s Keylock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Keyboard Lights (Status Indicators) ..................................... 2-7

 Copyright IBM Corp. 1994, 1995 iii

Created February 23, 1997

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Operating the Model 2 Point of Sale Printer ................................. 2-8

Opening/Closing the Document Insert Station ............................... 2-8

Inserting Documents in the Model 2 Printer ................................ 2-9

Advancing the Journal Paper on the Model 2 Printer .......................... 2-10

Advancing the Customer Receipt ..................................... 2-10

Tearing the Customer Receipt ....................................... 2-10

Unlocking the Journal Cover ........................................ 2-10

Testing the Model 2 Printer ........................................ 2-11

Operating the Model 3 or 4 Point of Sale Printer .............................. 2-11

Inserting Documents in the Model 3 or 4 Printer ............................ 2-11

Aligning the Print Line on an Inserted Document ............................ 2-13

Advancing the Customer Receipt Paper or Journal Paper ....................... 2-13

Unlocking the Journal Cover ........................................ 2-13

Testing the Model 3 or 4 Printer ..................................... 2-14

Model 4A Point of Sale Printer ........................................ 2-15

Model 3R and Model 4R Point of Sale Printers .............................. 2-15

Operating the Model 3R and Model 4R Printer ............................. 2-16

Entering Data at Your Terminal ........................................ 2-18

Operating Card Readers and Bar Code Readers ............................ 2-18

Cleaning the Card Reader ......................................... 2-19

Entering Data with the Hand-Held Bar Code Readers ......................... 2-19

Operating the Signature Capture Device .................................. 2-20

Signature Submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Replacing the Pen Refill – Version 1 ................................... 2-20

Replacing the Pen Refill – Version 2 ................................... 2-20

Appendix A. Expendable Supplies and Replaceable Parts ...................... A-1

How to Order Expendable Supplies ...................................... A-1

Ribbon Cartridge for Point-of-Sale Printers ................................ A-1

Roll Paper for Point-of-Sale Printers .................................... A-2

Additional Forms for Point-of-Sale Printer Model 2 ............................ A-3

Additional Forms for Point-of-Sale Printer Model 3 or 4 ......................... A-4

Appendix B. Operator and Programmer Information .......................... B-1

Operator Techniques for the Point-of-Sale Printers ............................. B-1

Application Program Techniques for Point-of-Sale Printers ......................... B-1

Appendix C. Display Configurations and Controls ........................... C-1

Flat Panel Display Controls ........................................... C-1

Flat Panel Display Sleep Control ...................................... C-2

Sure Point Touch Display Controls ....................................... C-3

Sure Point Touch Display Beeper Controls ................................ C-3

Touch Display Sleep Control ........................................ C-4

Sure Point Touch Display Calibration .................................... C-5

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1

iv Installation and Operation for POS I/O Devices

Created February 23, 1997

Notices

The following paragraph does not apply to the United Kingdom or any country where such provisions are

inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied

warranties in certain transactions, therefore, this statement may not apply to you.

References in this publication to IBM products, programs, or services do not imply that IBM intends to

make these available in all countries in which IBM operates. Any reference to an IBM product, program,

or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any

functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property

rights maybe used instead of the IBM program, product, or service. Evaluation and verification of

operation in conjunction with other products, except those expressly designated by IBM, are the user’s

responsibility.

IBM may have patents or pending patent applications covering subject matter in this document. The

furnishing of this document does not give you any license to these patents. You can send license

inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus Avenue, Thornwood,

NY 10594 USA.

Trademarks

The following terms, denoted by an asterisk (*) in this publication, are trademarks of the IBM Corporation

in the United States or other countries or both:

IBM PS/2 Sure Point Touch Screen

The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other

companies:

Checkmate Checkmate Electronics Inc.

Cross A.T.X International Inc.

Contents v

Created February 23, 1997

General Safety Information

The following general safety considerations should be observed whenever you work with electricity or with
any electronic equipment.

DANGER

Never work on equipment or connect or disconnect signal cables during periods of
lightning activity.

CAUTION:
For your safety, connect equipment requiring electrical power to a properly wired and grounded
outlet.

The following general safety considerations should be observed whenever you work with a point-of-sale
printer.

CAUTION:
For safety when running the printer test, make sure personal articles such as ties, necklaces, or
bracelets do not get caught in the moving print head.

The following general consideration should be observed whenever you replace batteries in a point-of-sale
terminal.

Return used Ni Cd (storage retention) batteries to IBM.
Replaceable Lithium Battery inside system unit.
Non-replaceable Lithium Battery inside adapter.

vi Installation and Operation for POS I/O Devices

Created February 23, 1997

Electronic Emission Notices

Federal Communications Commission (FCC) Statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission

limits. IBM is not responsible for any radio or television interference caused by using other than

recommended cables and connectors or by unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Canadian Department of Communications compliance statement

This equipment does not exceed Class A limits per radio noise emissions for digital apparatus, set out in

the Radio Interference Regulation of the Canadian Department of Communications. Operation in a

residential area may cause unacceptable interference to radio and TV reception requiring the owner or

operator to take whatever steps are necessary to correct the interference.

Avis de conformité aux normes du ministère des Communications du Canada

Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les

appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par le

ministère des Communications du Canada. L'exploitation faite en milieu résidentiel peut entraîner le

brouillage des réceptions radio et télé, ce qui obligerait le propriétaire ou l'opérateur à prendre les

dispositions nécessaires pour en éliminer les causes.

United Kingdom Statement of Compliance

The United Kingdom Telecommunications Act 1984. This apparatus is approved under approval number

NS/G/1234/J/100003

for indirect connections to the public telecommunications systems in the United Kingdom.

Laser Product Identification

Some IBM Scanners are laser products. Where required, the scanner has a label that identifies its

classification. For example, information on the label in the U.S.A. is shown below.

Class IIa Laser Product -

Avoid Long-Term

Viewing of Direct Light

Contents vii

Created February 23, 1997

Preface

This guide describes how to install and operate the Input/Output (I/O) devices on IBM point-of-sale
terminals. It also describes how to exchange expendable supply items, such as ribbons and paper. It
contains two chapters and three appendies.

It is written primarily for users who prepare training material and store procedures. Retain the guide for
future use when installing additional terminals or point-of-sale devices.

Chapter 1 Describes the procedures for installing I/O devices
Chapter 2 Provides illustrations of terminals and I/O devices and includes descriptions on how to use

the devices. on IBM point-of-sale terminals.

Appendix A Contains information for ordering customer replaceable parts and expendable supplies.
Appendix B Contains information for operators and programmers.
Appendix C Contains information on display configurations and controls.

Related Publications

Related Publication Name Form No.

IBM 4693 Point of Sale Terminals: Installation and Operation Guide
IBM 4694 Point of Sale Terminals: Installation and Operation Guide
IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices
IBM 4693, 4694, and 4695 Point of Sale Terminals: Hardware Service Manual
IBM 4693, 4694, and 4695 Point of Sale Terminals: Maintenance and Test Summary
IBM 4695 Point of Sale Terminals: Installation and Operation Guide
IBM Store Systems: Parts Catalog
IBM Store Systems: Supplement for Point of Sale Terminals – Installation, Operation,
and Service

SA27-3978
SA27-4005
SY27-0339
SY27-0337
SX27-3919
GA27-4031
S131-0097
GA27-4035

Related Diskettes

Related Diskettes Form No.

IBM 4693 Point of Sale Terminals: Reference Diskette
IBM 4693 Point of Sale Terminals: Diagnostic Diskette
IBM 4693 Point of Sale Terminals: Support Diskette for Medialess Terminals
IBM 4694 Point of Sale Terminals Service Diskette
IBM 4693/4694 Point of Sale Terminals Supplemental Drivers
IBM 4695 Point of Sale Terminals Service Diskette
IBM Point-of-Sale Subsystem for DOS

SX27-3961

IBM Point-of-Sale Subsystem for OS/2

SX27-3943

(1 of 2) SX27-3960

(1 of 2) SX27-3942

SX27-3918
SX27-3928
SX27-3929
SX27-3933
SX27-3934
SX27-3965

viii Installation and Operation for POS I/O Devices

Created February 23, 1997

Summary of Changes

GA27-4028-01 (November 1995)

This edition includes installation and operation information about the following point-of-sale input/output

devices:

¹ 9–inch Video Display
¹ Sure Point Monochrome Touch Screen
¹ Sure Point Color Touch Screen
¹ Compact Cash Drawer
¹ Keyboard Filler Panel
¹ Special characters for the MICR Printer.

 Copyright IBM Corp. 1994, 1995 ix

Created February 23, 1997

x Installation and Operation for POS I/O Devices

Created February 23, 1997

Chapter 1. Installing Input/Output Devices

Installing I/O Devices .............................................. 1-3

Installing the Cash Drawer and the System Unit ............................. 1-5

Installing the Compact Cash Drawer Coin Roll Cutter .......................... 1-6

Using the Compact Cash Drawer Coin Roll Cutter ............................ 1-6

Installing the 9-Inch Video Display ..................................... 1-7

Installing an Integrated Keyboard ...................................... 1-7

Installing the Fillers .............................................. 1-8

Installing the Keyboard Filler Panel ................................... 1-9

Installing the Printer .............................................. 1-9

Securing I/O Devices to the System Unit ................................ 1-10

Installing the Alphanumeric Display .................................... 1-10

Installing the 40-Character Liquid Crystal Display ........................... 1-11

Install 40-Character Vacuum Fluorescent Display II .......................... 1-12

Installing the Character Graphics Display ................................ 1-12

Installing the Shopper Display ....................................... 1-13

Installing a Flat Panel or Sure Point Touch Display .......................... 1-14

Installing the Distribution Kit ........................................ 1-15

Installing the Integration Kit ........................................ 1-15

Installing the Optional MSR Kit on the Sure Point Touch Display .................. 1-16

Installing the Signature Capture Device ................................... 1-17

Installing the RS232 Interface Model ................................... 1-17

Installing the RS485 Interface Model ................................... 1-17

Installing and Removing Keylocks ...................................... 1-18

Preparing to Install a Lock or a Blank Lock Insert ........................... 1-18

Installing a Lock Insert ........................................... 1-19

Removing a Lock Insert .......................................... 1-20

Installing a Blank Lock Insert ....................................... 1-20

Removing a Blank Lock Insert ....................................... 1-20

Installing the System Unit Rear Cover .................................. 1-21

 Copyright IBM Corp. 1994, 1995 1-1

Before You Start

These setup instructions describe how to install devices and connect cables on IBM 4693, 4694, and
4695 Point of Sale Terminals.

Your Store Planner should provide some instructions that show the devices your terminal has and
where you should connect them. If that arrangement is different than the one shown here, follow the
Planner’s instructions.

The printer, short keyboard, displays, and fillers can be placed on the left or on the right.
Video displays should be placed on the left side of the Model 3R and 4R printers.

To install the terminal:

1 Get the cables from the OPEN FIRST box as needed.
2 Follow the directions of your Store Planner in arranging the devices.

Created February 23, 1997

Figure 1-1. Point-of-Sale Terminal with I/O Devices

1-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing I/O Devices

Note: This section provides information to set up I/O devices most often found on point-of-sale terminals.

The figure below shows typical socket panels at the rear of the system unit. The panels differ slightly,
depending on the model of your terminal. Refer to Table 1-1 on page 1-4 when plugging your cables.

VideoAC PowerOutlet

34

Power

Connector

ACin

5A 5B 9C

3A 3B 4A 4B 9A 9B 11

7

38V

Typical 4693

PCMCIASlots

A

B

4694 Model 041, 044 or 144

12

SerialBSerialA

Parallel Video Auxiliary

Keyboard

1234

Power

Connector

A

Chapter 1. Installing Input/Output Devices 1-3

PCMCIASLOTS

B

1234

4694 Model 001, 004 or 024

Table 1-1. Plug Locations for I/O Devices

Type of Device Box No. Cable No. System Unit

Socket

Cash Drawer 3 3 3A or 3B 1
40-Character Vacuum Fluorescent Display

40-Character VFD II,
40-Character Liquid Crystal Display,
Character/Graphics Display,
Shopper Display

Flat Panel Display LCD 4 and LCD
Video Display

4 4 4, 4A, 4B, 9A, 9B 1

4 and

Created February 23, 1997

Notes

2

Keyboard 5 5
Printer 7 7 7
Scanner or Hand-held Bar Code Reader 9, 9C, or 9/E 1
4693 Model 202 (satellite terminal) 11 11
RS232C Device

Parallel Printer

Mouse
Option Adapters 2

Notes: :

1. Plug the cables according to your Store Planner’s instructions.

2. Your terminal may have one or more option adapters installed at the time of manufacture. Follow your Store
Planner’s instructions for connecting any cables to these adapters.

5, 5A, 5B, or

or

, option adapter

slots 1 or 2

1

1

1-4 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the Cash Drawer and the System Unit

1 Place the cash drawer in the desired

location.

2 Place the system unit on top of the cash

drawer, if the unit is integrated.

3 Open the rear cover on the cash drawer and

remove it.

4 Connect the cash drawer cable to the 3A or

3B socket on the rear panel of the system
unit.

5 Connect the other end of the cable to the

rear of the cash draw (socket 3).

6 Connect the AC power cord to the system

unit.

Do not plug the other end of power cord
to an outlet yet.

7 Route the power cord down toward the

bottom of the cash drawer.

8 Install the cash drawer rear cover.

Note: Other models may vary.

9 The cash drawer is installed. Install any

other I/O devices at this time, otherwise go
to “Installing the System Unit Rear Cover” on
page 1-21.

3

Cover
Release
Button
(Both Sides)

Pin

Hole

Rear Cover

PowerCord

Chapter 1. Installing Input/Output Devices 1-5

Installing the Compact Cash
Drawer Coin Roll Cutter

1 Open the cash drawer and pull it all the way

out.

2 Remove the till.
3 From inside the drawer, squeeze the cutter

latches together with your fingers and push
the cutter outward until it can be removed
from the outside.

4 To exchange the cutter, snap the new one

into position from the outside.

5Reassemble.

Created February 23, 1997

Coin Roll Opener

Using the Compact Cash Drawer
Coin Roll Cutter

1. Either push or pull the roll against the coin roll
cutter until a score is made in the outside
cover.

2. Then break roll open with your hands.

1-6 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the 9-Inch Video
Display

1 Hold the display and its base over the

system unit and route the two cables through
the opening at the rear of the base.

Tab

2 Ensure that two tabs at bottom rear of the

display base fit into slots in top of system
unit.

3 Place the display base over the three screw

holes in top of the system unit and tighten
the screws.

Note: The display should be mounted on
the left side when used with the Model 3R or
4R printer.

4 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Installing an Integrated Keyboard

Note: If your keyboard cable has a round plug

on one end, it may be easier to first connect the
round plug to the system unit and then route the
cable up through the opening of the system unit
that is inline with the keyboard socket. If the plug
is not round, follow these instructions.

Slot

Slots

1 Connect cable 5 to the keyboard.
2 Route the keyboard cable straight back and

through the nearest opening at the rear of
the system unit.

3 Place the keyboard so the slots in the front

of keyboard engage with tabs at the front
edge of system unit.

4 Be sure the side of the keyboard overlaps

the tabs on the side of the system unit.

5 Be sure the carder reader opening is aligned

with the slot in the system unit.

6 The keyboard is installed. Install any other

I/O devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Chapter 1. Installing Input/Output Devices 1-7

Tabs

Card
Reader
Openings

Installing the Fillers

Notes:

1. On an integrated unit, pull out on the locking
lever at the left side of system unit.

2. Ensure that the side of each filler overlaps the
tab on the side of the system unit.

1 If you have a video display on an integrated

terminal:

Created February 23, 1997

a Move the display on its arm to the side

and remove any tape holding the
alignment ring.

b Remove knockout section of display

filler.

c Align the display filler with the

alignment ring and slide the filler onto
the ring. Press the display filler into
place.

2 If you do not have a video display:

a Place the display filler on the system

unit. DO NOT REMOVE the knockout
section.

3 If you have a short keyboard:

a Place the keyboard filler beside the

keyboard. The fillers are installed.
Install any other I/O devices at this
time, otherwise go to “Installing the
System Unit Rear Cover” on
page 1-21.

Display
Filler

Knockout
Section

Alignment
Ring

DisplayFiller

Keyboard
Filler

1-8 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the Keyboard Filler Panel:

The keyboard filler panel is available on the
following models with a Sure Point Touch Screen:
4693, 4694 Models 041, 044, and on the Cash
Drawer I/O Integration Kit.

1 Place the filler so the slots in the front of

filler engage with tabs at the front edge of
system unit.

2 Make sure the side of the filler overlaps the

tabs on the side of the system unit.

3 Press in on the locking levers at the left side

of the integration kit so that its lugs engage
the filler. Check to be sure the locking lever
securely holds the filler to the integration kit.

Locking
Level

Tabs

Slots

Installing the Printer

1 Remove any packing material from inside or

under the printer.

2 Connect cable 7 at the bottom of the printer.

Route the cable through the center opening
and place the printer on the system unit.

3 Be sure the side of the printer overlaps the

tab on the side of system unit. On an
integrated unit pull out on the locking lever at
the left side of system unit. The printer is
installed. Install any other I/O devices at this
time, otherwise go to “Installing the System
Unit Rear Cover” on page 1-21.

Chapter 1. Installing Input/Output Devices 1-9

Securing I/O Devices to the
System Unit

1 Press in on the locking lever at left side of

system unit so that its lugs engage the
keyboard, printer, and fillers.

2 Check to be sure that the locking lever

securely holds the I/O devices and fillers to
the system unit.

Installing the Alphanumeric
Display

Created February 23, 1997

Locking Lever

1 Plug display cable 4 to the display and route

it through the yoke and post as shown. The
end of the cable that has the round core
connects to the display.

2 Spread the arms of the yoke open slightly

and slide the display into the yoke.

3 Route the cable through opening in the

system unit at base of display.

4 Attach the display post to the system unit,

using two plastic thumbscrews. The notch in
the base of the post faces the rear.

5 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Core

Yoke

Front

Post

1-10 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the 40-Character Liquid Crystal Display

1 Slide the display up into its holder until it

latches securely in place.

2 Route display cable 4 up through the post.

The end of the cable that has the round core
connects to the display.

3 Plug the cable into the display unit.

4 Hold the display holder against the post as

shown so the interlocking surfaces contact
each other.

5 Rotate the display holder toward you to its

final position. Make sure the display is
securely attached to the post.

6 Snap the round top cover onto the post.
7 Route the cable through opening in the

system unit at the base of display.

8 Attach the display post to the system unit,

using two plastic thumbscrews. The notch in
the base of the post faces the rear.

9 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Notes:

a. Two displays can be stacked on a single

post. The displays can face toward the
front or the rear.

b. The optional ‘Y’ cable is required when

connecting two LCD displays to a 4694.

Chapter 1. Installing Input/Output Devices 1-11

Install 40-Character Vacuum Fluorescent Display II

Note: The yoke for a two-sided display is taller

than the yoke for a single-sided display. The
installation procedure is the same for both.

1 Plug display cable 4 into the display. The

end of the cable that has the round core
connects to the display.

2 Spread the arms of the yoke open slightly

and slide the display into the yoke.

3 Route the cable through opening in the

system unit at the base of display.

4 Attach the display post to the system unit,

using two plastic thumbscrews. The notch in
the base of the post faces the rear.

Created February 23, 1997

Display

Yoke

5 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Installing the Character Graphics
Display

1 Press the release buttons at bottom of

display to open the rear cover.

2 Display cable 4 has a black core near one

end. Plug that end into the correct socket
on the system unit. See Table 1-1 on
page 1-4 for plug locations.

3 Route the cable up through the opening in

the system unit and up through the display
post.

4 Plug the cable into the display.
5 Attach the display post to the system unit,

using two plastic thumbscrews. The notch in
the base of the post faces the rear.

Release Buttons

Notch

Core

6 Snap the rear cover closed.
7 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

1-12 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the Shopper Display

1 Route the cable through the post or arm.
2 Firmly press the display into the post or arm

until it snaps into place.

3 If the display is mounted on an arm, press

the cable into two notches on the underside
of the arm.

4 Route the cable through the opening in

system unit at the base of the display.

5 Attach the display post or arm to the system

unit, using two plastic thumbscrews.
Note: The notch in the base of post faces

the rear.

6 The display is installed. Install any other I/O

devices at this time, otherwise go to
“Installing the System Unit Rear Cover” on
page 1-21.

Post or Arm

Chapter 1. Installing Input/Output Devices 1-13

Installing a Flat Panel or Sure Point Touch Display

This section explains the installation of the flat panel or touch display and its accessory kits.

Before Installing the Display

The adapter for this display (if required), should be installed before setting up the display. See the

IBM Store System Adapters: Installation and Service

1 Connect the two cables to the connectors on

the rear of the touch display.

, GA27-4009.

Created February 23, 1997

2 Attach the display to the display holder. See

Figure 1-2.

3 Continue to page 1-15 and choose either the

integration or distribution installation
instructions.

Cable
Position
Mark

Display
Holder
Tilted Up

Display

Display
Holder

Figure 1-3. Installing the Display Unit

Figure 1-2. Display Holder Tilted Up

1-14 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the Distribution Kit

1 Place the distribution kit on the checkstand.
2 If required, install an M5 screw (not

provided) to the bottom to secure the
distribution kit to the checkstand.

Note: If it is necessary for the operator to
change the tilt and rotate positions of the
display, the distribution kit must be secured
to the checkstand.

3 Plug the large cable into the socket of the

adapter card or system unit LCD socket.

4 Plug the small cable into socket 4, 4A, 4B,

9A, or 9B.

5 Refer to testing information in the reference

documentation for your system and run the
Touch Display Test.

Installing the Integration Kit

1 Ask your Store Planner to determine whether

the integration kit should be installed on the
left or right side of the system unit or cash
drawer.

2 Hold the integration kit over the system unit

and route the two cables through the
opening at the rear. Be sure the cables are
completely pulled through the opening.

3 Place the integration kit over the two screw

holes of the system unit or cash drawer.
There are alignment slots to ensure proper
positioning of the integration kit.

4 Tighten two thumbscrews on the base to

secure the integration kit to the system unit.

5 Plug the large cable into the socket of the

adapter card or system unit LCD socket.

6 Plug the small cable into socket 4, 4A, 4B,

9A, or 9B.

Figure 1-4. Distribution Kit with Display Attached

7 To install the filler panel and rear panel, see

the

IBM Store Systems: Installation and
Operation Guide for Point-of-Sale
Input/Output Devices

, GA27-4028.

8 Refer to testing information in the reference

documentation for your system and run the
Touch Display Test.

Tabs

Alignment
Slots

Chapter 1. Installing Input/Output Devices 1-15

Figure 1-5. Integration Kit with Display Attached

Installing the Optional MSR Kit on the Sure Point Touch Display

1 Remove the tab on the back of the touch display.
2 Plug in the MSR cable.
3 Align the MSR into position.
4 Slide it into the attached position.
5 Reinstall the MSR tab.

Created February 23, 1997

1 2

4

3

5

1-16 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the Signature Capture Device

There are two different models of the signature capture device that attach to an IBM 4683, 4684, 4693, or
a 4694 Point of Sale Terminal:

¹ Checkmate** 2020 Model A01 consists of an electromagnetic tablet, pen, and RS485 interface cable.
¹ Checkmate 2020 Model A02 consists of an electromagnetic tablet, pen, and RS232 interface cable

and AC adapter.

Note: The pen refill is a supply item that is exchanged by the user.

Installing the RS232 Interface
Model

1 Connect the pen cable to the rear four-pin

modular socket.

2 Connect the RS232 interface cable to the

remaining rear socket. Connect the other
end of the cable to an available RS232 port
on the point-of-sale terminal.

3 Connect the AC adapter cable to the RS232

connector.

Pen

RS232
Interface
Cable

AC Adapter

4 Plug the AC adapter in the upright position

into an AC electrical outlet.

Installing the RS485 Interface
Model

1 Connect the pen cable to the rear four-pin

modular socket.

2 Connect the RS485 cable to the remaining

rear socket.

3 Connect the other end of the cable to an

available port on the rear panel of the
point-of-sale terminal: 4B, 9A, 9B, 9C, or
9/E.

Figure 1-6. Signature Capture Device RS232 Interface
Model

Pen

RS485
Interface
Cable

Figure 1-7. Signature Capture Device RS485 Interface
Model

Chapter 1. Installing Input/Output Devices 1-17

Created February 23, 1997

Installing and Removing Keylocks

The system unit, cash drawer, keyboard, and printer can have optional keylocks that prevent unauthorized
persons from using the terminal. If no lock is installed, a blank lock insert can be used to cover the
opening made for the lock.

Preparing to Install a Lock or a Blank Lock Insert

To install a lock insert, you need the following
items:

Aligner

Lock insert and keys
Brass installation/removal key

LockInsertand Keys

Aligner

BrassInstallation/
RemovalKey

To install a blank lock insert, you need the
following items:

Blank lock installation handle
Blank lock insert

The aligner is a tool used to ensure that the slot at
the bottom of the lock cylinder aligns with the lock
insert being installed.

The figure shows the aligner in place in the lock
cylinder of different devices. Note that when the
aligner is in place, the arrow points in different
directions, depending on the kind of device. Refer
to this figure for reference when you install a lock
in the different devices.

InstallationHandle

Keyboard

BlankLock

CashDrawer

Blank
LockInsert

Printer

1-18 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing a Lock Insert

The example shows how to install a lock insert in
a cash drawer. However, the procedure is the
same for installing a lock in any device. To check
that the slot at the bottom of the lock cylinder
aligns with the end of the lock insert:

1 Put the aligner into the empty lock cylinder.
2 Gently turn the aligner until you feel it go into

the slot at the bottom of the lock cylinder.

3 Turn the aligner so that the arrow points in

the proper direction for this device.

4 Remove the aligner.

Note: Some cash drawers may have a different

style lock. If the lock for your cash drawer is
different than the one described here, refer to the
instructions that came with the lock.

Be sure each lock and its keys have matching
numbers. To install the lock insert:

1 Remove the keys from the lock insert.
2 Push the brass installation/removal key fully

into the lock insert.

3 Hold the lock and brass key so that the key

points in the same direction as did the
aligner.

4 Push the lock insert and brass key fully into

the empty lock cylinder.

5 Hold the lock insert in place with your finger

and remove the brass key.

The lock insert is now installed.

6 Test the lock to be sure it operates correctly

with the keys.

7 Return the brass installation/removal key, the

aligner, and blank lock installation handle to
your supervisor for safekeeping.

Chapter 1. Installing Input/Output Devices 1-19

Removing a Lock Insert

To remove a lock insert:

1 Put the brass installation/removal key into

the lock until you hear it click into place.

2 Gently pull the brass key.

The brass key and the lock insert should
come out of the lock cylinder together.
Pressing down on the brass key as you pull
makes it easier for the lock insert to come
out along with the brass key.

Installing a Blank Lock Insert

Blank lock inserts are used to cover the opening
at the lock cylinder if no lock has been installed.

Created February 23, 1997

1 Hold the blank lock insert so that the lug is

aligned with the slot in the lock cylinder.

2 Push the blank lock insert into the empty

lock cylinder until it is flush with the top of
the lock cylinder.

3 Use the blank lock installation handle to turn

the locking screw clockwise until it reaches
the bottom of the hole. Do not overtighten.

The blank lock insert is now installed.

4 Return the brass installation/removal key,

aligner, and blank lock installation handle to
your supervisor for safekeeping.

Removing a Blank Lock Insert

To remove a blank lock insert:

Use the blank lock installation handle to turn
the locking screw counterclockwise until you
can lift the blank lock insert out of the lock
cylinder.

1-20 Installation and Operation for POS I/O Devices

Created February 23, 1997

Installing the System Unit Rear
Cover

1 Hold the system unit rear cover in position

as shown.

2 Choose one end of the rear cover, insert the

pin on the cover into the hole in the system
unit.

3 At the other end of the cover, press the

flexible strip holding the pin to permit the
cover to snap into place.

4 Arrange the cables neatly and close the rear

cover.

Note: See “Installing and Removing Keylocks” on
page 1-18 to install any locks or blank lock inserts
that go in your I/O devices.

You have completed installation of the I/O
devices. Save any publications or diskettes that
came in the OPEN FIRST box.

Hole

Pin

If you have not yet configured the terminal, refer
to one of the following guides:

IBM 4693 Point of Sale Terminal: Installation

¹

and Operation Guide

¹

IBM 4694 Point of Sale Terminal: Installation
and Operation Guide

¹

IBM 4695 Point of Sale Terminals: Installation
and Operation Guide

, SA27-3978

, SA27-4005

, GA27-4031.

Chapter 1. Installing Input/Output Devices 1-21

Created February 23, 1997

1-22 Installation and Operation for POS I/O Devices

Created February 23, 1997

Chapter 2. Operating Point-of-Sale I/O Devices

This chapter describes and illustrates the input and output devices on point-of-sale terminals and tells how
to operate them. For illustration purposes, we show the devices on an IBM 4693 Point of Sale Terminal.

Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Adjusting the Controls on Video Displays ................................. 2-3

Cash Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Keylock Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Document Storage Area Under Cash Till ................................. 2-5

Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Enhanced Alphanumeric Keyboard ................................... 2-6

Manager’s Keylock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Keyboard Lights (Status Indicators) ..................................... 2-7

Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Operating the Model 2 Point of Sale Printer ................................. 2-8

Opening/Closing the Document Insert Station ............................... 2-8

Inserting Documents in the Model 2 Printer ................................ 2-9

Inserting a Document at the Front .................................... 2-9

Inserting a Document at the Side .................................... 2-9

Advancing the Journal Paper on the Model 2 Printer .......................... 2-10

Advancing the Customer Receipt ..................................... 2-10

Tearing the Customer Receipt ....................................... 2-10

Unlocking the Journal Cover ........................................ 2-10

Testing the Model 2 Printer ........................................ 2-11

Operating the Model 3 or 4 Point of Sale Printer .............................. 2-11

Inserting Documents in the Model 3 or 4 Printer ............................ 2-11

Inserting a Document at the Front ................................... 2-12

Inserting a Document at the Top .................................... 2-12

Aligning the Print Line on an Inserted Document ............................ 2-13

Advancing the Customer Receipt Paper or Journal Paper ....................... 2-13

Unlocking the Journal Cover ........................................ 2-13

Testing the Model 3 or 4 Printer ..................................... 2-14

Model 4A Point of Sale Printer ........................................ 2-15

Model 3R and Model 4R Point of Sale Printers .............................. 2-15

Operating the Model 3R and Model 4R Printer ............................. 2-16

MICR Read Head Cleaning ....................................... 2-16

Installing the Ribbon Cartridge ..................................... 2-16

Inserting MICR Checks in the Printer ................................. 2-16

Running the Stand-Alone MICR Test ................................. 2-16

Special MICR Characters ........................................ 2-18

Entering Data at Your Terminal ........................................ 2-18

Operating Card Readers and Bar Code Readers ............................ 2-18

Cleaning the Card Reader ......................................... 2-19

Entering Data with the Hand-Held Bar Code Readers ......................... 2-19

Operating the Signature Capture Device .................................. 2-20

Signature Submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Replacing the Pen Refill – Version 1 ................................... 2-20

Replacing the Pen Refill – Version 2 ................................... 2-20

 Copyright IBM Corp. 1994, 1995 2-1

Created February 23, 1997

Displays

The 40-character vacuum fluorescent display,
40-character liquid crystal display, and the
character/graphics each displays two lines of 20
characters each. The 40-character display can be
used in graphic mode.

Alphanumeric Display

Character/Graphics Display

The terminal can have a 9 inch monitor; either
monochrome or color. The monitor can be
integrated with the terminal or distributed in a
desired location.

The flat panel display has 640(H) x 480(V) dots.

Distributed 9-Inch
Color Display

Distributed 9-Inch

Monochrome Display

40 Character Vacuum
Fluorescent
Display II (single sided)

Liquid Crystal Display

Vacuum Fluorescent

40 Character

Display II (Two sided)

Flat Panel Display

Monochrome and Color

Sure Point Touch Screen

The Sure Point Touch Screens are 9.5 inch liquid
crystal displays with a touch screen panel. They
can be setup in an integrated arrangement or they
can be placed by themselves in a distributed
arrangement.

2-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

The shopper display can display one row of eight
characters, with commas and decimal points. It
also has six indicator lights to further provide
information to the customer.

Shopper Display
on Post

Shopper Display

on Arm

Adjusting the Controls on Video
Displays

There are two versions of the 9-inch monochrome
display. One version has an ON/OFF switch and
has brightness and contrast controls. See
Figure 2-1. The other version has an ON/OFF
switch and has brightness contrast, vertical size,
and horizontal center controls. See Figure 2-2.

Video controls
are located under
the front edge.

Vertical

Size

Horizontal

Center

Contrast

Brightness

Off/On
Switch

Figure 2-2. Controls on 9-Inch Monochrome Display

The 9-inch color display has an ON/OFF switch
and has five video controls for adjusting the
screen.

Video controls
are located under
the front edge.

Horizontal

Center

Vertical

Size

Vertical
Center

Brightness

Contrast

Off/On
Switch

Figure 2-3. Controls on 9-Inch Color Display

Figure 2-1. Controls on 9-Inch Monochrome Display

Chapter 2. Operating Point-of-Sale I/O Devices 2-3

Created February 23, 1997

Cash Drawers

There are three kinds of cash drawers. All three
cash drawers can have removable cash tills and
till covers with locks. Two cash drawers are
similar in size to the system unit and opens
toward the front. One fits wide system units and
one fits small systems. They can serve as the
base for the terminal in an integrated arrangement
or placed by themselves in a distributed
arrangement. An optional keylock permits them to
open under an application program control or by
means of a key.

The compact drawer, is smaller in size. It can
serve as the base for the terminal in an integrated
arrangement or it can be placed by itself in a
distributed arrangement. An optional keylock
permits it to open under application program
control or by means of a key.

Cash Drawer

The flip-top cash drawer, is smaller in size. It can
be used in distributed arrangements where space
may be limited. Its top cover hinges up. It, too,
can have an optional keylock to permit the top
cover to open under application program control or
by means of a key.

Flip-top
Cash Drawer

2-4 Installation and Operation for POS I/O Devices

Created February 23, 1997

Keylock Positions

The cash drawer keylock has three positions:
¹ Locked closed

¹ Operate

¹ Manual open/locked open

The Operate position permits the cash drawer to
open under application program control. The key
is normally turned to this position while the
terminal is in operation. The key can be removed
while in any of the three positions.

Document Storage Area Under
Cash Till

Space is available under the cash till for storing
documents. Use the slot at the front of the cash
drawer for depositing documents. An adjustment
bar inside lets you adjust the size of the document
storage area to suit your needs.

LockedClosed Operate ManualOpen/LockedOpen

Depth
Adjustment
Bar

Keyboards

Several kinds of keyboards are available with a variety of features. Most have a built-in magnetic card
reader.

RetailPointofSaleKeyboard

RetailPointofSaleKeyboard
withCardReader

RetailPointofSaleKeyboard
withCardReaderandDisplay

EnhancedAlphanumericKeyboard

RetailAlphanumericPointofSale
Keyboard withCardReader

Chapter 2. Operating Point-of-Sale I/O Devices 2-5

ModifiableLayoutKeyboard
withCardReader

Function Keys

Function keys, such as S1 and S2, permit the
terminal to perform certain functions or operations
with few keystrokes by the operator.

On keyboards that have a Ctrl (Control) key, the
S1 and S2 functions require a combination of two
keys:

1 Press and hold the Ctrl key.
2 Then, press the S1 or S2 key.

If no Ctrl key is present, you need only to press
the S1 or S2 key. Figure 2-4 illustrates the keys
on a typical keyboard.

S2

S1

CtrlKey

Figure 2-4. Example of S1 and S2 Function Keys

Created February 23, 1997

Enhanced Alphanumeric Keyboard:

On the enhanced alphanumeric keyboard:

The ESC (Escape) key functions as S1.
The ENTER key functions as S2.

Manager’s Keylock

The keyboards can be equipped with a manager’s
keylock, for special override functions as
determined by your store procedures.

During normal operations, the keylock is in the
OFF position. When needed, it can be turned to
the ON position to enable special keying functions,
and then turned OFF again. The key cannot be
removed while it is in the ON position.

Enter(S2)

ESC(S1)

Figure 2-5. Example of Function Keys on Enhanced
Alphanumeric Keyboard

Manager's
Keylock

Figure 2-6. Manager’s Keylock

2-6 Installation and Operation for POS I/O Devices

Created February 23, 1997

Keyboard Lights (Status Indicators)

Four lights, or status indicators, on the keyboard
provide information about the system. Three of
the lights are labeled: Wait, Offline, and Message
Pending. The fourth light is not labeled.

The lights operate under application program
control. The following table describes the typical
use of these lights. Refer to your store operating
procedures for specific information on how these
lights work.

Light Meaning
Wait The application program

running on the terminal is
waiting for an action to
complete (for example, waiting
for a program to load).

Offline Normal online operations have

been interrupted and you can
display an offline message
using system function keys. An
offline message gives you
information related to the offline
condition.

Message
Pending

Unlabeled Reserved

A system message is waiting to
be displayed on the terminal,
and can be displayed using
system function keys.

Printers

The Model 4 Printer is designed for a 4693
system unit that has a slanted fence on top.

Figure 2-8. Point-of-Sale Printer Model 4

A base is available for the Model 2 and 3 printers,
that allows them to be placed on an I/O integration
kit. The base holds the printer in a slanted
position, in the same manner in which a Model 4
printer is held.

Message Pending

Offline

Wait

Figure 2-7. Keyboard Status Lights

Chapter 2. Operating Point-of-Sale I/O Devices 2-7

Figure 2-9. Point-of-Sale Printer Model 2

Figure 2-10. Point-of-Sale Printer Model 3

Operating the Model 2 Point of Sale Printer

Note: Consult your store procedures for information on the correct method of operating the document

insert station.

The Model 2 printer has four buttons located on
the top of the printer. These buttons are used to:

Created February 23, 1997

III Advance paper at the journal station
II Advance paper at the customer receipt

station

I Open and close the document insert

station

T Test the printer
Three of the buttons are visible when the printer

cover is closed. The test button is visible only
when the printer cover is raised.

Opening/Closing the Document
Insert Station

The document insert station can be opened or
closed under application program control or it can
be operated manually using the document insert
button.

JournalAdvanceButton
Customer ReceiptAdvanceButton
Document InsertButton

TestButton

Figure 2-11. Buttons on a Model 2 Printer

The document insert station is normally open and
ready for insertion of a document.

1 Insert the document. (The following sections

describe how to insert documents.)

2 Press the I button to manually close the

station.
Note: Pressing the I button is not

necessary if your printer has been
programmed to close the document insert
station automatically.

2-8 Installation and Operation for POS I/O Devices

Created February 23, 1997

Inserting Documents in the Model 2 Printer

Note: Consult your store procedures for information on the correct method of operating the document

insert station.
When you want to print on a check or form, insert the document into the document insert station. You can

insert the document at either the front or the side. Consult your store procedures or authorized personnel
at your store for information on inserting documents. You can insert documents that are fastened
together, provided they are not fastened together on the right side.

Note: Do not insert a document with staples, metal inserts, or holes in the area to be printed.

Inserting a Document at the Front

1 Insert the document with the side to be

printed facing up.

2 Push the document against the right wall of

the insert station and forward until it comes
to a stop.

Inserting a Document at the Side

Your store procedures or a message on your
terminal display may tell you which documents
should be inserted at the side. Use the raised
mark on the left side of the printer to help you line
up documents.

1 Insert the document, sliding it to the right as

far as it can go.

2 Be sure to line up your document correctly;

the first line of printing begins where the
mark is located.

3 Press the document insert button marked I

to manually close the station after the
document is lined up correctly. Pressing the
I button is not necessary if the printer has
been programmed to close automatically.

If the document needs to be adjusted after
you have closed the document insert station,
press the document insert button marked I
and adjust the document. Press the button
marked I again to close the document insert
station.

Right Wall

Figure 2-12. Inserting a Document at the Front of
Model 2 Printer

Raised
Mark

Chapter 2. Operating Point-of-Sale I/O Devices 2-9

Figure 2-13. Inserting a Document at the Side of
Model 2 Printer

Created February 23, 1997

Advancing the Journal Paper on
the Model 2 Printer

To advance the journal paper:

1 Press the III button.
2 The journal roll advances one line each time

you press the button, or it continues to
advance if you press and hold the button.

Advancing the Customer Receipt

To advance the customer receipt:

1 Press the II button.
2 The customer receipt advances one line

each time you press the button, or it
continues to advance if you press and hold
the button.

Note: If you have a document inserted in the
document insert station, pressing the II button
advances the document. Be sure to remove all
documents from the document insert station
before pressing the II button to advance the
customer receipt.

Unlocking the Journal Cover

Your terminal may have an optional keylock for
securing the journal cover. This keylock is located
under the printer cover near the printer buttons.

To unlock the journal cover:

1 Raise the printer cover.
2 Insert the journal cover key into the journal

keylock and turn it to the unlocked position.

3 Open the journal cover.
4 To lock the journal cover, reverse these

steps. Be sure to remove the journal cover
key. The printer cover does not close until
the key is removed.

Locked

Unlocked

Tearing the Customer Receipt

To tear off the customer receipt, pull the paper
toward the front of the printer (not toward the
sides) and tear it against the tear bar.

2-10 Installation and Operation for POS I/O Devices

Created February 23, 1997

Testing the Model 2 Printer

The printer test button is located under the printer
cover and can only be used when the cover is
open. This button runs a test that lets you know
that the print head is seated properly and the
printer is working correctly. Use this button each
time you install the paper, ribbon cartridge, or print
head.

CAUTION:
For safety when running the printer test, make
sure personal articles such as ties, necklaces,
or bracelets do not get caught in the moving
print head.

To run the printer test:

1 Raise the printer cover.
2 Press the T button.

Operating the Model 3 or 4 Point
of Sale Printer

Note: Consult your store procedures or

authorized personnel at your store for information
on inserting documents.

Model 3 and 4 printers have two buttons located
on the top and three on the front. These buttons
are used to:

Advance journal station paper
Advance customer receipt station paper
Advance an inserted document a preset
number of lines (Ready)
Advance an inserted document
Withdraw an inserted document
Run tests on the printer

The buttons on a Model 3 printer differ slightly in
appearance, but their function remains the same.

T

Figure 2-14. Test Button on Model 2 Printer

3 A test begins that prints two lines of 38

characters in both stations. A quick visual
scan verifies that the printer is printing
correctly.

IHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIH
IHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIH

Button

AdvanceJournalButton

CustomerReceiptAdvanceButton

ReadyButton

DocumentInsert Upbutton

DocumentInsert Downbutton

Figure 2-16. Buttons on Model 4 Printer

Inserting Documents in the Model
3 or 4 Printer

When you want to print on a check or form, insert
the document into the printer at the front or at the
top.

Figure 2-15. Printer Test Pattern

4 Tear off the customer receipt paper before

closing the cover.

Chapter 2. Operating Point-of-Sale I/O Devices 2-11

Created February 23, 1997

Inserting a Document at the Front

To insert a document at the front:

1 With the side to be printed facing up, insert

the document into the front of the document
insert station until it stops.

Note: The form must be inserted into the
document insert station with enough force so
that it moves between the rollers.

2 When the green light next to the Ready

button goes ON:

¹ Consult your store procedures or

authorized personnel at your store for
information on completing the document
insert transaction.

¹ Press the Ready button to move the

document a preset number of lines into
the printer.

¹ Press the document insert button Up

button to move the document into the
printer one line at a time.

Inserting a Document at the Top

1 With the side to be printed facing you, insert

the document into the top of the document
insert station until it stops.

2 When the green light next to the Ready

button goes ON:

¹ Consult your store procedures or

authorized personnel at your store for
information on completing the document
insert transaction.

¹ Press the Ready button to move the

document a preset number of lines into
the printer.

¹ Press the document insert button Down

button to move the document into the
printer one line at a time.

Note: If the document is not inserted
correctly, the document insert button Up
button to back it out. Return to Step 1 and
try again.

Note: If the document is not inserted
correctly, press the document insert button
Down button to back it out. Return to Step
1 and try again.

Top Load
Form Guide

Tab

Figure 2-17. Inserting a Document at the Front of
Model 4 Printer

MICR and Wide Load
Load Form Guide

Normal Front Load
Form Guide

Figure 2-18. Inserting a Document at the Top of
Model 4 Printer

2-12 Installation and Operation for POS I/O Devices

Created February 23, 1997

Aligning the Print Line on an
Inserted Document

To align an inserted document:

Press the Ready button to move the
document a preset number of lines into the
printer.

- or -

Press the document insert button Up or the
document insert button Down to move the
document into the printer one line at a time.

Advancing the Customer Receipt
Paper or Journal Paper

To advance the customer receipt, press the
customer receipt button. To advance the journal
station, press the journal button. See page 2-11.

The customer receipt advances or the journal
station advances one line each time you press the
button with the cover open or 12 lines each time
you press the button with the cover closed. They
continue to advance if you press and hold the
button with the cover open or closed.

Unlocking the Journal Cover

Your terminal may have an optional keylock for
securing the journal cover. This keylock is located
under the printer cover, to the right of the journal
cover.

To unlock the journal cover:

1 Raise the printer cover.
2 Insert the journal cover key into the journal

keylock (on the right side of the journal
cover).

3 Turn the key to the unlocked position.
4 Open the journal cover.

To lock the journal cover, reverse these
steps. Be sure to remove the journal cover
key. The printer cover does not close until
the key is removed.

Locked

Note: If the document insert station is occupied,
you will be able to advance the customer receipt
paper or journal paper, but the printer does not
print at the customer receipt station.

Unlocked

Chapter 2. Operating Point-of-Sale I/O Devices 2-13

Created February 23, 1997

Testing the Model 3 or 4 Printer

The printer test lets you know the printer is
working correctly. It can only be run when the
cover is open and the printer has power.

CAUTION:
For safety when running the printer test, make
sure personal articles such as ties, necklaces,
or bracelets do not get caught in the moving
print head.

To run the printer test on the journal station:

1 Close the printer cover. Then open the

cover to clear any outstanding journal errors.

2 Press and hold the Ready button and then

press the journal advance button.

3 The test begins and prints 50 lines of 38

characters at the journal station.
You can stop the test at any point by

pressing the Ready button.

IHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIH
IHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIHIH

Figure 2-19. Printer Test Pattern

A quick visual scan verifies that the printer is
printing correctly.
You can stop the test at any point by pressing
the Ready button.

To run the printer test on the customer receipt
station:

1 Raise the printer cover.
2 Press and hold the ready button and then

press the customer advance receipt button.

3 The test begins and prints 50 lines of 38

characters at the customer receipt station.

A quick visual scan verifies that the printer is
printing correctly. You can stop the test at
any point by pressing the Ready button. If
necessary, tear off the customer receipt paper
before closing the cover.

Note: Pressing the Ready button while the test is
running stops the test and causes the customer
receipt paper cutter to cut the paper. This verifies
that the cutter is functioning correctly.

To run the printer test on the document
station:

1 Raise the printer cover.
2 Insert a blank document into:

The top of the printer and move it into
the printer by pressing the document
insert button Down button.

- or -

The front of the printer and move it into
the printer by pressing the document
insert button Up button.

3 Press and hold the Ready button and then

press:

The document insert button Up button to
run the test and move the document out
the top of the printer.

- or -

The document insert button Down button
to run the test and move the document
out the front of the printer.

4 The test begins and prints 50 lines of 38 test

pattern characters on the inserted document.

5 Remove the document from the printer by

pressing:

The document insert button Up button to
move the document out the top of the
printer.

- or -

The document insert button Down button
to move the document out the front of
the printer.

A quick visual scan verifies that the printer is
printing correctly. You can stop the test at
any point by pressing the Ready button.

AdvanceJournalButton

CustomerReceiptAdvanceButton

ReadyButton

DocumentInsert Upbutton

DocumentInsert Downbutton

2-14 Installation and Operation for POS I/O Devices

Figure 2-20. Testing the Model 4 Printer

Created February 23, 1997

Model 4A Point of Sale Printer

Installing a model 4A Printer

The Model 4A Point of Sale Printer is available on
the IBM 4693 and 4694 Point of Sale Terminal.
This model is similar to the Model 4, but in
addition, contains non-volatile (FLASH) memory.
FLASH memory provides the capability for the
user to download any country-specific character
sets (fonts) into the printer.

the

IBM 4693 Point of Sale Terminals:

Introduction and Planning Guide

, SA27-3977.

Operating the Model 4A Point of Sale Printer

For DOS systems, the FLASH memory loading
procedure is described in the FL.DOC file in the
\FL directory on diskette 2 of the

Subsystem/DOS Drivers

, SX27-3960 and

Point of Sale

SX27-3961, Version 1.20 or later.

There is no unique installation procedure or
planning required for the Model 4A Point of Sale
Printer. Use the

Terminals: Setup Instructions

IBM 4693 Point of Sale

, PN 73G1012 and

For POSS/2 systems, the FLASH memory loading
procedure is described in

Point of Sale
Subsystem/2 Programming Reference and User's
Guide

Version 1.1 (or later), SC30-3560.

Model 3R and Model 4R Point of Sale Printers

Introduction

Model 3R and Model 4R Point of Sale Printers read the magnetic ink characters printed at the bottom of
most checks, while maintaining the functions of the standard Model 3 and Model 4 printers. The Magnetic
Ink Character Recognition (MICR) device consists of a read head, located in the document insert station
and the associated circuitry on the printer extension card and printer logic card. Model 3R and 4R printers
are identified by the presence of a check orientation label at the front of the printer. Figure 2-21 shows
the location of the label on a Model 4R printer.

X

0103

Figure 2-21. Model 4R Printer With Check Orientation Label

Installing and Planning

Model 3R and 4R printers are designed to read
Model 3R and 4R printers automatically position checks for franking at the completion of a MICR read

operation. Franking is limited to a maximum of 20 characters per line at 15 characters per inch. If more
characters per line are required the check must be reinserted at the normal document stop.

Video Display Placement

Terminals should be configured with the video display to the left of the printer. If a video display is
installed too close to the right side of the Model 3R or 4R printer, check reading failures may occur. If
you experience this problem, move the display away from the printer as far as practical. A spacing of
25 mm or more should be maintained between a video display and the side of the Model 3R or Model
4R printer.

Chapter 2. Operating Point-of-Sale I/O Devices 2-15

E13B

and

CMC7

MICR character fonts.

Created February 23, 1997

Operating the Model 3R and Model 4R Printer

MICR Read Head Cleaning: A cleaning kit consisting of 10 individually wrapped cleaners is

available using order number 73G2600. Cleaning instructions are printed on each package.

Installing the Ribbon Cartridge: When installing or replacing the ribbon cartridge on a Model 3R

or 4R printer, make sure that the ribbon does not get caught behind the MICR pressure pad.
To help prevent this, install the ribbon cartridge in the printer before placing the ribbon holder onto the

print head.

Inserting MICR Checks in the Printer: Checks are automatically positioned for franking at the

end of a MICR read operation. Do not insert a check with staples, paper clips, or other items that may
hinder the check movement.

¹ With the check face down and the bottom of the check against the right side frame (not the normal

document stop), push the check inward until it is stopped. The green light next to the Ready button
comes ON.

Notes:

1. Model 3R and 4R printers cannot read punched card checks.

2. Model 3R and 4R printers cannot read checks that have data printed in the last 33 mm of the
character line (amount field).

3. Consult the store procedures or authorized personnel at your store for information on completing
the check reading operation.

X

0103

Figure 2-22. Inserting a Check in the MICR Printer

Figure 2-23. Check Orientation Label on Printer

Running the Stand-Alone MICR Test: When the printer access cover is open, the Ready button

functions as a test button. The other four buttons, when pressed individually, function as paper advance
buttons. See Figure 2-24 on page 2-17.

Note: Order P/N 73G2601 for a package of 10 checks.

2-16 Installation and Operation for POS I/O Devices

Created February 23, 1997

ReadyButton
Hold for
3seconds.

MICRCharacters

Figure 2-24. Printer Buttons

CAUTION:
For your safety when running this test, make
sure personal articles such as ties, necklaces,
or bracelets do not get caught in the moving
print head.

MICR Check Reading Failure

Magnetic interference from a nearby video
display, transformer, power supply, or other
electrical device can cause MICR check
reading failures. If you experience this
problem, try moving any suspected electrical
devices away from the printer as far as
practical.

¹ The paper is installed correctly in the

customer receipt print station. For
installation instructions, see the
reference documentation for your
system.

3 With the check face down and against the

right side frame, push the check inward until
it stops. The green Ready LED comes ON.

4 Press and hold the green Ready button for

three seconds to initiate the MICR test.
Note: If you continue to hold the Ready

button, the test repeats every three seconds.
The check is fed into the printer until it gets

to the top. The checkfeed is reversed and
the MICR characters are read while feeding
out the front. The MICR characters read are
then printed at the customer receipt station.

When the test detects failures on the first
read operation, it automatically feeds and
reads the check a second time. After the
check is read a second time, the characters
that were read are printed, regardless of any
read errors.

5 Compare the characters at the bottom of the

check with those that are printed. The
numeric characters should be the same.
See Table 2-1 on page 2-18 for special
characters.

1 Open the cover on the printer.
2 Ensure the following conditions are met:

¹ The printer is attached to the POS

terminal.

¹ The power is ON at the POS terminal.
¹ There is no document inserted in the

document insert station.

¹ The test does not detect the presence of

a check (Green Ready LED does not
come ON).

¹ No characters are printed after the check

is read.

¹ The printed characters are different than

those printed on the check.

¹ Two passes of the check are required to

read the characters.

¹ The checks jam.

6 The stand-alone MICR test is complete.

Chapter 2. Operating Point-of-Sale I/O Devices 2-17

Created February 23, 1997

Special MICR Characters: Some of the

special MICR characters at the bottom of a check
cannot be printed. Table 2-1 illustrates the
characters that print when these special
characters are read.

Table 2-1. Printing Special MICR
Characters

Special
Character

Printed
Character

$
A
T

- (dash)

Table 2-2. CMC7 Special
Characters

Special
Character

Printed
Character

a
b

c
d

Entering Data at Your Terminal

The following sections show how to enter sales
transaction data at your terminal using the card
reader and bar code readers and scanners.

Operating Card Readers and Bar
Code Readers

The card reader is also referred to as a magnetic
stripe reader (MSR). To enter data:

1 Hold the magnetic stripe card horizontally

with the stripe at the bottom and facing you.

2 Place the card in the card reader.
3 With a steady, smooth motion, pass the card

through the reader. You can pass the card
through the reader in either direction; from
the left or from the right.

The response you receive is controlled by the
application program for your store. If the data was
not accepted, check to see if you positioned the
card correctly. If you did not, turn the card to the
correct position and pass the card through the
reader again with a steady, smooth motion.

e

Figure 2-25. Reading a Magnetic Stripe Card

2-18 Installation and Operation for POS I/O Devices

Created February 23, 1997

Cleaning the Card Reader

If you are using the card reader correctly and get
a large number of misreads, you may need to
clean the read head with an MSR cleaning card.
The cleaning card, Part Number 6019483, is
available through your IBM Marketing
Representative. The card reader should be
cleaned about every 10,000 passes. To clean the
card reader:

1 Locate the special cleaning card.
2 Hold the card horizontally with the stripe at

the bottom and facing you.

3 Pass the card through the reader several

times in either direction, using a smooth,
steady motion.

Entering Data with the Hand-Held
Bar Code Readers

To read the barcode label on an item, do the
following:

1 Holding the item in one hand, put the bar

code reader steadily over the bar code label
so that it is square with the label.

move the bar code reader from side to side

2 Gently touch the reader to the label.

If you have used the bar code reader correctly,
some action takes place at your terminal,
depending on your application. For example, a
“beep” may sound, the display may change, or the
printer may start printing.

If the reading was not successful:

1 Check to see that the bar code label is not

blocked by debris or damaged.

2 Make sure the bar code label is

perpendicular to the reader, and not angled
sideways. The bars on the label should be
in a vertical position for successful reading.

Do not

.

Figure 2-26. Hand-Held Bar Code Reader

Chapter 2. Operating Point-of-Sale I/O Devices 2-19

Operating the Signature Capture Device

This section describes how to operate the signature capture device.

Signature Submission

1 The Sales Associate should slide the

document under the document guide.

Checkmate

Created February 23, 1997

620

2 Start the signature when the green SIGN

light comes on.
Note: The length of time the SIGN light is

on can be varied (10–100 seconds),
dependent on the application program. The
default is set at 20 seconds.

Replacing the Pen Refill –
Version 1

1 Unscrew the nose cone.
2 Pull out the old pen refill.
3 Install the new pen refill, ensuring it is firmly

inserted into the pen until the end bottoms
out on the refill holder.

4 Screw the nose cone back onto the end of

the pen.

Replacing the Pen Refill –
Version 2

Sign
Light

Do Not
Sign Light

Versions 1

Refill

Cone

Version 2

1 Unscrew the two halves of the pen.
2 Pull out the pen refill. Install the new pen

refill, ensuring it is firmly inserted into the
pen until the end bottoms out on the refill
holder.

3 Screw the pen halves back together.

Note: Use a Cross** pen refill or the

equivalent.

2-20 Installation and Operation for POS I/O Devices

Created February 23, 1997

Appendix A. Expendable Supplies and Replaceable Parts

This appendix describes expendable supplies and replaceable parts for your terminal and identifies how to
order them.

How to Order Expendable Supplies

In the U.S.A, order expendable supplies from IBM Direct. In IBM World Trade countries, order from IBM
Direct, if it is available in your country. If IBM Direct is not available in your country, order through your
IBM Marketing Representative or your dealer.

Table A-1. Expendable Supplies

Item IBM Part Number

Ribbon cartridges for Point-of-Sale Printer Model 2 4483015 (black ink)

1040247 (purple ink)

Ribbon cartridges for Point-of-Sale Printer Models 3 and 4 1040888 (black ink)

1040875 (purple ink)

1040900 (black Auto-Inking)
Roll paper for IBM point-of-sale printers 432767 (1 case, 50 rolls per case)
Storage retention battery (standard duration)

Storage retention battery (extended duration/4693 only)

Notes:

1. These batteries have a shelf life of two years and should not be
purchased in bulk as spares.

2. These batteries are of nickel-cadmium (Ni Cd) composition.
Due to laws in some countries, they require special disposal
procedures according to local country regulations. Return used
storage retention batteries to IBM for disposal.

3-1/2 inch - 2.0 MB High Density Diskettes 6404078 (Box of 10)

3-1/2 inch - 4.0 MB Diskettes 72X6111 (Box of 10)
MICR cleaning cards for Model 3R and Model 4R Printers 7362600 (Box of 10)

93F1135
93F1785

or
6404083 (Box of 10)

Ribbon Cartridge for Point-of-Sale Printers

A ribbon cartridge, two rolls of paper, and a printer cable are shipped as a kit with IBM Model 2 printers.
A ribbon cartridge and two rolls of paper are shipped as a kit with IBM Model 3 and 4 printers.

Note: Use the IBM printer ribbons listed in Table A-1 or other equivalent ribbons that use dye-based ink.
The use of carbon-particle ribbons or other ribbons that are not equivalent to the IBM ribbons affect print
head life and print quality.

 Copyright IBM Corp. 1994, 1995 A-1

Created February 23, 1997

Roll Paper for Point-of-Sale Printers

Two rolls of paper are shipped with the printer cable. One for the journal print station and the other for the
document insert customer receipt station. For additional rolls, you can order the IBM part numbers listed
in Table A-1 on page A-1 or equivalent. Both print stations use standard adding machine roll paper. The
roll paper must meet the specifications in the following table:

Table A-2. Specifications for Roll Paper used in Point-of-Sale Printers

Width 69.85 + 0.5 mm – 0.76 mm (2.75 +0.02 in. – 0.03 in.)

The maximum the core may protrude on either side is 0.76 mm (0.030 in.).

Outside diameter 89 mm (3.5 in.) maximum (for Model 2 printers)

81 mm (3.2 in.) maximum (for Model 3 or 4 printers)
Thickness 0.076 ±10% (0.003 ±10%)
Weight 61 grams/m² (16 lb)
Grade Service or high grade (economy or bond)
Attachment The inner end of the roll must be secured by a reverse-tuck-start with a 19 mm (0.75 in.)

maximum fold back.
Splices There must be no splices within the paper roll.
Marking There must be dye stripes on the paper beginning 122 ±15 cm (48 ±6 in.) from the inner

end of the roll and extending to within 30 cm (12 in.) of the end of the roll.
Core Core material and center hole diameter are optional.

Paper must not be attached to the core in any way

.

A-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

Additional Forms for Point-of-Sale Printer Model 2

The use of printed forms at the document insert station is optional. The following specifications apply to
forms that may be used at the document insert station:

Table A-3. Specifications for Document Insert Forms used in the Model 2 Printer

Form Type Specifications

Single-part form 216 mm x 330 mm (8.5 in. x 13 in.) is the recommended maximum.

69.9 mm x 152.4 mm (2.75 in. x 6 in.) is the recommended minimum.

69.9 mm x 82.5 mm (2.75 in. x 3.25 in.) is the minimum single-part form that can be used, but

it only allows approximately three (3) lines of printing.

Multi-part form 216 mm x 330 mm (8.5 in. x 13 in.) is the recommended maximum.

82.5 mm x 187.3 mm (3.25 in. x 7.37 in.) is the recommended minimum.

Tab card Size: 82.5 mm x 123.2 mm (3.25 in. x 4.85 in.)

Weight: 57 to 90 grams/m² (15 to 24 lb. paper or tab card stock

Thickness: 0.0762 mm (0.003 in.) paper to 0.2 mm (0.008 in.)

Ledger card stock maximum (uncoated card stock only)

Multi-part Forms for Point-of-Sale Printer Model 2: Multi-part forms may be used in the

document insert station. The maximum form thickness is 0.47 mm (0.0185 in.).
Top fastening is recommended on all forms regardless of size. Fastening is permitted on the left side of

forms that are a minimum of 101.6 mm (4 in.) wide. Fastening on the right side is not permitted.
Fastening must not extend more than 19.05 mm (.75 in.) from the top, bottom, or left edge of a form.

When bottom fastening is used, printing must start at least 63.5 mm (2.5 in.) from the fastening to help
eliminate potential document feeding problems.

Note: No staples or metal inserts may be used on any area of the form that is inserted in the machine.
No holes or openings are allowed on the form or its fastening. Forms with pre-printed lines or boxes
located in areas to be printed can be used. However, the accuracy of printing between lines or in the
boxes depends on the positioning of the document by the operator.

Appendix A. Expendable Supplies and Replaceable Parts A-3

Created February 23, 1997

Additional Forms for Point-of-Sale Printer Model 3 or 4

The following specifications apply to forms that may be used for document insertion:

Table A-4. Specifications – Document Insert Forms for Models 3 and 4 Printer

Form Specifications

Single-part form 216 mm x 330 mm (8.5 in. x 13 in.) is the recommended maximum.

82.5 mm x 69.9 mm (3.25 in. x 2.75 in.) is the recommended minimum.

69.9 mm (2.75 in.) is the minimum width for check franking.

Multi-part form 216 mm x 330 mm (8.5 in. x 13 in.) is the recommended maximum.

82.5 mm x 69.9 mm (3.25 in. x 2.75 in.) is the recommended minimum.

Multi-part Forms for Point-of-Sale Printer Model 3 or 4: Multi-part forms may be used in

the document insertion station. The maximum form thickness is 0.47 mm (0.0185 in.) when inserted into
the front of the printer and 0.25 mm (0.010 in.) when inserted into the top of the printer. The front sheet
should not exceed 0.08 mm (0.003 in.) in thickness. If the multi-part form contains card stock, the card
stock must be the last copy and not exceed 0.2 mm (0.008 in.) in thickness. Also, the sheets of a
multi-part form should be the same size; not uneven or stepped.

Form Design

¹ Print on blank areas of the form. If printing is done inside boxes on the form, the boxes should be

three characters high and the margins should be three characters wide to allow for printer tolerances
and operator variances.

¹ Forms should allow for some amount of alignment error.
¹ The form layout should have the loose edge of the form going into the printer first.

– Sometimes the operator bends the binding along the perforation line. Ensure that the forms are

flat.

– Sometimes forms are produced with a defective or marginal binding. The leading edge on the

form causes most of the problems.

¹ Use a top margin of 29 mm or 1.14 in. or larger. This allows the operator to see the form exit the top

cover before printing starts. The operator can open the top cover to stop the printer and clear out the
jam before any printing occurs.

¹ Order the form without holes or openings. For example, tractor feed holes sometimes get dislodged

inside the printer and turn on the DI sensors. Sometimes the sensors cannot sense the form because
it is looking through a hole.

¹ No staples or metal inserts should be used on any area of the forms that are inserted into the machine

and no holes or openings are allowed on the forms or their fastenings.

A-4 Installation and Operation for POS I/O Devices

Created February 23, 1997

Appendix B. Operator and Programmer Information

This appendix has helpful techniques both for the operator and for the programmer, when using
point-of-sale printers.

Operator Techniques for the Point-of-Sale Printers

The following techniques should be followed by the operator.

¹ The operator must insert the form so that it is engaged between the feed rollers. The green sensor

light is activated before the form is between the rollers.

¹ The operator reduces the form twist by pushing the entire width of the form into the feed rollers.
¹ Bent, curled, or defective forms cause problems. The leading edge causes most of the problems.

Ensure that the form is flat.

– Crumpled or curled forms should be smoothed out or flattened as much as possible.
– Select forms from the middle of the stack. Forms on the top tend to curl. This method minimizes

form curl problems.

¹ Folded, wadded, crumpled, or damaged checks are difficult to feed through the printer.

1 The best solution is to fill the check out using a pen rather than attempt to use the printer.
2 If for some reason this cannot be done, the operator should flatten the check out as much as

possible before inserting it into the printer. The entire length of the check must be pushed into
the feed rollers to eliminate the form twist that occurs.

3 If the check does not feed out of the printer correctly, lift the printer cover to stop the printer from

tearing the check.
Note: Damaged checks may feed more reliably if they are inserted from the top rather than

from the front. The application program can allow the operator to insert the check from either
direction.

Application Program Techniques for Point-of-Sale Printers

If the printer jams repeatedly, there are techniques that the application programmer can use to ensure that
the printer should not jam:

1 Move the print head into position before prompting the operator to insert the form.

a. On

narrow

130 mm or 2 1/2 in. to 5 1/8 in. wide.

forms, move the print head to the left-most position. A narrow form is between 70 to

b. On

wide

forms or very narrow forms, move the print head to the center position before prompting

the operator to insert the form into the top or into the front of the printer.
Note: The application program should allow the operator to insert the form from the front and

top of the printer. The application can check the direction of insertion by reading the status of
the upper and lower document insert sensors.

2 The application program should check the status of the document insert Ready bit which gets turned

on when the form activates both document insert sensors.

 Copyright IBM Corp. 1994, 1995 B-1

If the operator has pressed the key and document insert Ready bit is not turned on, prompt the
operator to push the form further into the printer and press the key again.

3 Move the print head onto the form.

Created February 23, 1997

¹ For front-loaded

the form. The cover holds the form flat so the print head can slide freely over the form.

narrow

forms the first print line is located 20 mm or .75 in. from the top edge of

a Feed the form up past the cover.

b Move the print head onto the form.

c Move the form back down to the first line of print.

¹ For front loaded

the form. Move the print head to the center before advancing the form past the cover. Keeping
the print head at the right or left position can deflect a form so that it catches on the cover inside
the printer.

wide

forms the first print line is located 20 mm or .75 in. from the top edge of

4 After printing is completed, eject the form. Prompt the operator to remove the form.
5 Check the document insert sensors to ensure that the operator has removed the form. Continue with

normal receipt and journal printing.

B-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

Appendix C. Display Configurations and Controls

This appendix has information on display configurations and controls.

Flat Panel Display Controls

There are controls on the front to change contrast, brightness, and reverse video.
Contrast The right-hand pair of up and down triangle buttons control contrast. The contrast

changes continuously within the allowable range while the buttons are pressed.

Brightness The left-hand pair of up and down triangle buttons control brightness. The brightness

changes continuously while the buttons are pressed.

Reverse Video The right-hand round button switches the display between normal and reverse video.
Sleep/Resume The left-hand round button controls the Sleep and Resume functions. See “Flat Panel

Display Sleep Control” on page C-2.

Sleep/Resume Button
Sleep Indicator

Figure C-1. Visual Controls

Contrast Control

Brightness Control

Reverse Video/Shift Button

 Copyright IBM Corp. 1994, 1995 C-1

Flat Panel Display Sleep Control

There is an indicator and a button on the front of the display for sleep control. The following table
describes how to control the sleep modes.

Table C-1. Sleep Control

Sleep
Indicator

Sleep/
Resume
Button

Auto
Sleep
Mode

Is ON when the display is in sleep mode. This also indicates the mode while in setup state.

The left round button controls sleep/resume of display.

In this mode, the display sleeps when the selected sleep time has expired. If no screen
change occurs during this time (1 to 15 minutes), the display automatically goes into sleep
mode. The default time selected by Auto Configuration is three minutes.

Note: Application programs that are constantly changing the screen, such as graphic clocks,
never allow the display to automatically sleep.

The display resumes when at least one of the following conditions is met:

1 Display screen is changed by the application program that is running.

Note: When the display is sleeping and a key is pressed, the screen resumes after

processing the keystroke. This may cause a different screen than expected to appear.

Created February 23, 1997

Manual
Sleep
Mode

Switching
between
Auto and
Manual Mode

Changing
Sleep
Type

2 Sleep/Resume button is pushed.

In this mode, the display toggles between sleep and resume by pressing the Sleep/Resume
button. The selected sleep time chosen by using the Reference Disk Setup Menu has no
effect in manual mode.

To switch between auto and manual sleep mode:

1 Push both the Sleep/Resume button and the Reverse Video button for more than three

seconds to enter setup state.

2 In setup state, the indicator blinks. There are two different sequences of indicator blinks

and by observing this sequence, the current sleep mode can be determined.
Auto mode blink sequence is as follows:

01234567

ON
OFF

Manual mode blink sequence is as follows:

01234567

ON
OFF

SECONDS

SECONDS

3 Push the Reverse Video button to change the sleep mode. Observe the blink sequence.
4 Push the Sleep/Resume button to exit setup state.

While in sleep mode the sleep type can be selected from one of the following choices:

Dim Backlight brightness is fixed to the lowest value
Off Backlight is turned off
Blank Backlight is turned off and the screen is blanked

The sleep type is cyclically changed by using the contrast up/down buttons while in setup
state.

C-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

Sure Point Touch Display Controls

There are controls on the front of the touch display that change contrast, brightness, and reverse video.

Sleep/Resume The left-hand round button controls the sleep and resume functions.
Reverse Video The right-hand round button switches the display between normal and reverse video.

This function is available on the monochrome model only.

Brightness The left-hand pair of up and down triangle buttons control the brightness. The

brightness changes continuously while the buttons are pressed.

Contrast The right-hand pair of up and down triangle buttons control the contrast. The contrast

changes continuously within the allowable range while the buttons are pressed.

Sure Point Touch Display Beeper Controls

The controls on the front of the touch display change the frequency and loudness of the beeper.

Beeper Control
Frequency The right-hand pair of up and down triangle buttons and the reverse/shift video button

pressed at the same time control the frequency of the beeper. The frequency changes
continuously within the allowable range (1500-3500 Hz) while the buttons are pressed.

Loudness The left-hand pair of up and down triangle buttons and the reverse video/shift button

pressed at the same time control the loudness of beeper.

Contrast Control

Brightness Control

Reverse Video/Shift Button

Sleep/Resume Button
Sleep Indicator

Mercury Disposal

The touch display contains a cold cathode fluorescent lamp (CCFL) that contains mercury. Dispose of
it in accordance with local ordinances or regulations.

Appendix C. Display Configurations and Controls C-3

Created February 23, 1997

Touch Display Sleep Control

There is an indicator and a button on the front of the display for sleep control. Table C-2 describes how
to control the sleep modes.

Table C-2. Sleep Control

Sleep
Indicator

Sleep/
Resume
Button

Auto
Sleep
Mode

Is ON when the display is in sleep mode. This also indicates the mode while using setup.

The left round button controls the sleep/resume function of the display.

In this mode, the display enters sleep condition when the time programmed by the backlight
command has passed after the last touch. The time can be programmed in the range of 1 to
65535 seconds, by the SIO command.
The touch display wakes up when the screen is touched, resume button pushed or when the
SIO command is issued.

The display resumes when one or more of the following conditions are met:

1 The screen is touched.

Manual
Sleep
Mode

Switching
between
Auto and
Manual Mode

2 Sleep/Resume button is pushed.

In this mode, the Sleep/Resume does not cause the display to go to sleep.

3 SIO Backlight command is issued.

In this mode, the display toggles between sleep and resume by pressing the Sleep/Resume
button.
The Sleep/Resume button or SIO commands can be used to put the display to sleep.

To switch between auto and manual sleep mode:

1 Push both the Sleep/Resume button and the Reverse Video button for more than three

seconds to enter setup state.

2 In setup state, the indicator blinks. There are two different sequences of indicator blinks

and by observing this sequence, the current sleep mode can be determined.
Auto mode blink sequence is as follows:

01234567

ON
OFF

Manual mode blink sequence is as follows:

01234567

ON
OFF

SECONDS

SECONDS

3 Push the Reverse Video button to change the sleep mode. Observe the blink sequence.
4 Push the Sleep/Resume button to exit setup state.

Changing
Sleep
Type

C-4 Installation and Operation for POS I/O Devices

Dim Backlight brightness is fixed to the lowest value
Off Backlight is turned off
Blank Backlight is turned off and the screen is blanked

The sleep type is cyclically changed by using the contrast up/down buttons while in setup
state.

Created February 23, 1997

Sure Point Touch Display
Calibration

1. Press and hold down the Sleep/Resume
button and at the same time switch Ready
mode On.

2. Wait to hear three beeps, then touch the lower
left corner of the screen. See Figure C-2.

3. Wait to hear two beeps, then touch the upper
right corner of the screen.

4. One more beep indicates calibration is
complete.

5. Load the Reference diskette (Micro Channel)
or the Service diskette (ISA bus).

The menu flow to run the Calibration test is
the same for IBM ISA bus and Micro Channel
Point-of-Sale Terminals. The menus are
dynamic and change depending upon the
configuration.

6. Select Test Menu, when the Main Menu is
displayed.

7. Select Run POS Device Tests.

8. Select Run Terminal X (X=terminal being
tested).

The touch display test and calibration test is
displayed, when the touch display is attached.

Figure C-2. Low Resolution Calibration

Appendix C. Display Configurations and Controls C-5

Created February 23, 1997

C-6 Installation and Operation for POS I/O Devices

Created February 23, 1997

Index
Numerics

40-character liquid crystal display 2-2
40-character vacuum fluorescent displays 2-2

A

adjusting

controls on 9-Inch video displays 2-3
size of document storage area in cash drawer 2-5

advancing paper in printers

model 2 printer 2-10
model 3 or 4 printer 2-13

aligning the print line on an inserted document, model 3

or 4 printer 2-13

attachment kit

B

base, optional, for model 2 or 3 printer 2-7
blank lock inserts, installing and removing 1-20
buttons

on model 2 printer 2-8
on model 3 or 4 printer 2-11

C

cable plugging chart 1-3
card reader, magnetic

cleaning 2-19
entering data with 2-18

cash drawer

adjusting size of document storage area 2-5
descriptions of 2-4
flip-top 2-4
installing 1-5
keylock positions 2-5
removable cash tills 2-4
special lock insert on some cash drawers 1-19

storing documents in 2-5
character/graphics display 2-2
chart for plugging cables to system unit 1-3
checks, inserting in MICR printer 2-16
cleaning card, for magnetic card reader 2-19
color display, 9 inch 2-2
compact cash drawer

coin roll cutter 1-6

using, coin roll cutter 1-6
controls on 9-inch video displays 2-3
customer setup of devices 1-2

D

displays, description of

40-character liquid crystal 2-2
40-character vacuum fluorescent 2-2
9 inch video 2-2
adjusting controls on 9-Inch video 2-3
character/graphics 2-2
flat panel 2-2
shopper 2-3

document storage in cash drawer 2-5

E

entering data with

hand-held bar code reader 2-19
magnetic card reader 2-18

expendable supplies A-1

F

FCC information vii
fillers, installing 1-8
flash memory in model 4A printer 2-15
flat panel display 1-14
flip-top cash drawer, illustration of 2-4
forms specifications
franking checks 2-15
function keys on keyboards 2-6

I

illustrations

cash drawers 2-4
displays 2-2
keyboards 2-5
point-of-sale printers 2-7

using the magnetic card reader 2-18
indicators, status lights on keyboards 2-7
inserting checks in MICR printer 2-16
inserting documents

for storage under cash till 2-5

model 2 printer 2-9

model 3 or 4 printer 2-11, 2-12
installing

40-character 1-11

40-character VFD II 1-12

4693 terminal I/O devices 1-2

9-inch video display 1-7

alphanumeric display 1-10

cable plugging chart for 4693 terminal 1-3

cash drawer and system unit 1-5

character graphics display 1-12

 Copyright IBM Corp. 1994, 1995 X-1

Created February 23, 1997

installing

installing a model 4A printer 2-15
installing the model 3R 2-15

(continued)

fillers 1-8
flat panel display 1-14
keyboard 1-7
locks and blank locks 1-18
printer 1-9
securing I/O devices to system unit 1-10
shopper display 1-13

K

keyboard

function keys 2-6
illustrations of 2-5
installing 1-7
manager’s keylock 2-6
status indicator lights on 2-7

keylock

cash drawer 2-5
installing and removing 1-18
manager’s 2-6
model 2 printer 2-10
model 3 or 4 printer 2-13
special lock insert on some cash drawers 1-19

L

lights on keyboard 2-7
liquid crystal display 2-2
locks

install lock insert 1-19
installing and removing blank lock inserts 1-20
preparing to install 1-18
removing a lock insert 1-20
special lock insert on some cash drawers 1-19

M

magnetic card reader

cleaning 2-19

entering data with 2-18
manager’s keylock 2-6
memory, FLASH, in model 4A printer 2-15
MICR printer 2-15
monochrome display, 9 inch 2-2
multipart forms

for model 2 printer A-3

for model 3 or 4 printer A-4

N

non-volatile (FLASH) memory in model 4A printer 2-15
notices

general v

safety ii, vi

O

opening/closing document insert station, model 2

printer 2-8

operate

flat panel display sleep control C-2
flat panel display visual control C-1

inserting MICR checks in printer 2-16
operating a model 4A printer 2-15
optional base for model 2 or 3 printer 2-7
ordering supplies A-1

P

paper

additional forms for model 2 A-3

additional forms for model 3 or 4 A-4

multi-part forms for model 2 A-3

multi-part forms for model 3 or 4 A-4

part number of paper rolls A-1

roll paper specifications A-2
plugging chart for 4693 terminal 1-3
printer test, stand-alone MICR printer 2-16
printer, installing 1-9
printer, model 2

additional forms for A-3

advancing customer receipt paper 2-10

advancing journal paper 2-10

buttons on 2-8

inserting documents 2-9

keylock at the journal station 2-10

multi-part forms for A-3

opening/closing document insert station 2-8

operate 2-8

optional base 2-7

ribbon cartridge part number A-1

roll paper for A-2

tearing the customer receipt paper 2-10

testing 2-11

unlocking the journal cover 2-10
printer, model 3 or 4

additional forms for A-4

advancing customer receipt paper 2-13

aligning print line on an inserted document 2-13

buttons on 2-11

inserting documents 2-11

keylock at the journal station 2-13

multi-part forms for A-4

operate 2-11

ribbon cartridge part number A-1

roll paper for A-2

testing 2-14

unlocking the journal cover 2-13
printers, illustration of 2-7
publications, related viii

X-2 Installation and Operation for POS I/O Devices

Created February 23, 1997

R

related diskettes viii
related publications viii
removing and replacing
ribbon, printer

part numbers A-1

roll paper

part number A-1
specifications A-2

S

safety information ii, vi
shopper display 2-3
signature capture device 1-17, 2-20
signature submission 2-20
specifications

roll paper for printers A-2
stand-alone MICR printer test 2-16
status indicator lights on keyboards 2-7
summary of changes ix
supplies

additional forms for printers A-3, A-4

diskettes A-1

how to order A-1

printer ribbons A-1

ribbon cartridges A-1

roll paper A-1, A-2
Sure Point Touch Screen

beeper controls C-3

calibration procedure C-5

color touch display controls C-3

distribution kit 1-15

integration kit 1-15

monochrome touch display controls C-3

optional MSR kit 1-16

touch display 1-14

touch sleep control C-4

T

tearing customer receipt, model 2 printer 2-10
test pattern, example of 2-11
testing

model 2 printer 2-11

model 3 and 4 printers 2-14
till, cash 2-5
touch display 1-14

Index X-3

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Store Systems:
Installation and Operation Guide for

Point-of-Sale Input/Output Devices
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