x IBM 4685-K03 Installation, Operation and Maintenance Guide
Safety Instructions xi
Contents
INTRODUCTION ..................................................................................................................................................................... III
WHO SHOULD USE THIS GUIDE........................................................................................................................................ III
END OF LIFE DISPOSAL ...................................................................................................................................................... III
NOTICES.................................................................................................................................................................................. IV
Japanese Voluntary Control Council for Interference (VCCI) Statement
Korean Communications Statement
ELECTROSTATIC DISCHARGE (ESD)........................................................................................................................................... IV
RELATED PUBLICATIONS..................................................................................................................................................... V
SAFETY INFORMATION FOR USERS...............................................................................................................................VII
SAFETY INFORMATION FOR SERVICE PERSONNEL................................................................................................ VIII
SAFETY INFORMATION FOR JAPAN ............................................................................................................................. VIII
SAFETY INFORMATION FOR KOREA ................................................................................................................................. X
CHAPTER 1 “AN OVERVIEW OF THE IBM 4685-K03 POS KEYBOARD”......................................................................1
AN OVERVIEW ..........................................................................................................................................................................1
CONFIRMATION OF PRODUCT .............................................................................................................................................2
PARTS NAME ............................................................................................................................................................................2
.............................................................................................................................. iv
............................................................... iv
4685-K03 MODEL ........................................................................................................................................................................ 2
KEY LAYOUT AT SHIPMENT TIME ........................................................................................................................................3
4685-K03 MODEL ........................................................................................................................................................................ 3
CHAPTER 2 “INSTALLING THE KEYBOARD”....................................................................................................................5
INSTALLATION FOR IBM 4800 POS TERMINAL.................................................................................................................5
CHAPTER 3 “OPERATING THE KEYBOARD”....................................................................................................................9
SYSTEM KEYS ..........................................................................................................................................................................9
CHAPTER 4 “REPLACING THE KEYS”............................................................................................................................. 15
REPLACING A SINGLE KEY ................................................................................................................................................ 15
REPLACING A DOUBLE KEY.............................................................................................................................................. 17
REPLACING A QUADRUPLE KEY...................................................................................................................................... 19
CHAPTER 5 “MAINTENANCE OF THE KEYBOARD”..................................................................................................... 21
IF PROBLEMS OCCUR ......................................................................................................................................................... 21
REMOVING AND REPLACING PARTS............................................................................................................................... 24
REPLACING THE REAR COVER.................................................................................................................................................... 24
REPLACING THE CONTROL CARD ...............................................................................................................................................25
REPLACING THE MSR................................................................................................................................................................ 25
REPLACING THE MODE KEY ........................................................................................................................................................ 27
REPLACING THE SPEAKER.......................................................................................................................................................... 27
REPLACING THE TOP COVER ASSEMBLY.....................................................................................................................................27
BILL OF MATERIAL ............................................................................................................................................................... 28
APPENDIX A. ACCESSORY UNIT....................................................................................................................................... 31
ACCESSORY UNITS .....................................................................................................................................................................31
APPENDIX B. PRODUCT SPECIFICATIONS..................................................................................................................... 33
CONSUMPTION CURRENT ...........................................................................................................................................................33
The key-controlled mode switch is used to select the operating mode of the 4685-K03.
The mode switch has four positions that are selected with mode keys. Both the operator
key and manager key will control the switch. A mode key cannot be removed unless the
current mode is set to “Inactive” or “Operator”.
4-position mode key
Operator (“OP”) key:
Manager ‘(”MGR”) key:
Mode Meaning
SYS
(System)
・
(Inactive)
OPE
(Operator)
MGR
(Manager)
When setting up items and terminal
addresses by using the application
program, select this mode.
Keyboard functions are disabled. Selectable Selectable
Normal operating mode Selectable Selectable
The store manager or designated
person can use this mode for special
operations, such as canceling a
transaction or changing prices, etc.
This key can select two modes: “Inactive,” “Operator.”
This section explains how to handle problems encountered when using the IBM 4685-K03 keyboard.
Symptom Causes and actions
There is no response to
any of the keyboard keys.
There is no response to
one or several keyboard
keys.
The mode cannot be
changed with a mode key.
Cause 1
Action 1
Cause 2
Action 2
Cause 3
Cause 3
Cause
Actions
Cause
Action 1
Action 2
Status of the mode key is “Inactive”.
Select a mode other than “Inactive”. See “Mode switch” on page 13 for
more information.
The setup for the operating system (OS) had problems.
Confirm the validity of the keyboard type as set up for the OS. Check
the OS documentation for more information.
The keyboard cable, the top cover assembly, or the control card for
the keyboard has problems.
Replace the keyboard cable, then the top cover assembly, and then
the control card (until the faulty part is identified).
The key cap, the top cover assembly or the control card has troubles.
a. Identify the disabled keys by using the diagnostic program or the
self-diagnostic test. See “Diagnostic tests” on page 20 for more
information.
b. Replace the key, the unused key cover over the non-functioning
keys, or the control card. For more about replacing keys, see
Chapter 4 “Replacing a single key” on page 13. For more about
replacing unused key covers, see “Replacing an unused key cover”
on page 18.
The mode key or the control card has problems.
Check the status of the mode key switches using the diagnostic
program or the self-diagnostic test. See “Diagnostic tests” on page 20
for more information.
If the status is still unchanged by Action 1, replace the mode key or the
control card.
Chapter 5 Maintenance of the keyboard 21
Symptom Causes and actions
The MSR is unable to read
cards.
The keyboard cannot be
switched to the online
mode.
The mode key is lost. Contact your dealer or IBM service representative.
If your problems are not resolved by these procedures, please contact an IBM service engineer.
_________________________________________________________________________________________
Cause 1
Action 1
Cause 2
Action 2
Action 3
Cause
Action
There MSR reading head needs to be cleaned.
Clean the MSR reading head by using the MSR cleaning card in the
hardware service kit (P/N: 48G9045).
The MSR or the control card has a problem.
Check if the MSR is functional using the diagnostic program or the
self-diagnostic test. See “Diagnostic test” on page 20 for more
information.
If the condition is still unchanged by Action 2, replace the MSR or the
control card.
The keyboard has problems or the OS settings are incorrect.
a. Check that the keyboard is recognized by the diagnostic program.
See “Diagnostic test” on page 20 for more information.
b. Make sure the keyboard type settings for the OS are valid. See the
OS documentation for more information.
Diagnostic tests
There are two types of diagnostic tests for 4685-K03. The testing method is different depending on POS terminals
connected to the keyboard.
1. Self-diagnostic tests
2. 4800 Diagnostic program
For more about the 4800 Diagnostic program, please see the manual. The manual is available at:
http://www.ibm.com/jp/store/
z
http://www.pc.ibm.com/store/
z
Self-diagnostic tests
Self-diagnostic tests are available for checking the functions of the keyboard. During the diagnostic tests, the
keyboard has power, but cannot communicate with the terminal. The self-diagnostic tests can be activated at any
time, unless the mode key position is “Inactive”.
How to enter the self-diagnostic tests
To enter the self-diagnostic tests:
1. Within 2 seconds after turning the power on, press the top left key twice.
2. The keyboard should respond with six beeps, with the frequency increasing from low to high.
3. After one more beep, the keyboard is ready for the self-diagnostic tests.
22 IBM 4685-K03 Installation, Operation and Maintenance Guide
Mode switch test (Self-diagnostic test)
Switching the mode key switch to a new position should cause the speaker to beep once.
MSR Test (Self-diagnostic test)
If a magnetic card is scanned through the MSR, the speaker should beep twice.
Key Input Test (Self-diagnostic test)
Pressing any key should cause the speaker to beep twice.
Note: This test does not work if the position of the mode key is pointing at “Inactive”. The mode key switch must be
in one of the other positions.
How to terminate the self-diagnostic tests
To terminate the self-diagnostic tests, turn off the POS terminal by pressing the standby switch.