IBM 4560SLX User Manual

4560SLX Tape Libr ary
User’ s Guide

Important:
To maintain your new IBM 4560SLX Tape Library at peak performance and reliability, follow the maintenance procedures described in Chapter 5, “Maintenance” on page 43. Failure to do so may impact your product warranty.
4560SLX Tape Libr ary
User’ s Guide

Note: Before using this information and the product it supports, read the information in Appendix E, “Warranty information” on page 99 and Appendix F, “Notices” on page 111.
First Edition (August 2002)
© Copyright International Business Machines Corporation 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

Safety ...............v
Preface ..............vii
Product Registration ...........vii
Chapter 1. Introduction ........1
Contents................1
Configurations..............1
Library interfaces .............2
Front panel ...............2
Magazine doors .............3
Magazines ...............4
Mailslots...............4
Power supply ..............5
Tapedrives...............6
Library controller board ..........6
Robotics ................7
Multi-module library systems.........8
Chapter 2. Installation ........11
Setup................11
Attaching the slide members to the library . . . 12
Attaching the slide members to the rack....13
Installing a library in the rack .......14
SCSI cable configurations..........15
SCSI interface connectors .........15
Interface cable specifications........15
SCSI configuration ...........16
Turning on your library ..........19
Chapter 3. Library configuration ....21
Setting a SCSI ID ............21
Setting up reserved tape cartridge slots .....23
Chapter 4. Operation .........27
Usingthetouchscreen ..........27
Technical support information .......27
Mail Slot Access (left magazine only) .....27
Magazine Access ...........28
MoveMedia.............28
LCDcontrastcontrols..........30
Menu...............30
Online...............39
Status...............39
Power...............40
Using tape cartridges ...........40
Removing magazines ..........40
Inserting cartridges into a magazine .....41
Using the mail slot (left magazines only) . . . 41
Barcodelabels............42
Chapter 5. Maintenance .......43
Supported media ............43
Running a cleaning cartridge ........43
Automatically running a cleaning cartridge. . . 43
Manually running a cleaning cartridge ....44
Replacing a cleaning cartridge in a reserved slot . . 45
Replacing a cleaning cartridge in the right
magazine ..............45
Replacing a cleaning cartridge in the mail slot . . 45
Chapter 6. Troubleshooting ......47
Platformproblems............47
Error recovery procedures (ERPs) .......47
Fault symptom codes (FSCs).........49
Chapter 7. Using the NeoCenter utility 55
Establishing communication with your host . . . 55
Setting IP addresses ...........55
Setting an access password .........56
Setting SNMP traps............57
Setting e-mail addresses ..........57
Setting remote FTP server parameters .....57
Setting SCSI parameters .........58
Setting the SCSI identification .......58
Setting library parameters ........58
Setting the drives ...........58
Uploading data .............58
Downloading data ............60
Rebootingthelibrary...........61
Chapter 8. Web TLC .........63
Operation...............64
Web TLC access ............64
Status...............65
Movemedia.............65
Setup...............66
Functions..............66
History ...............66
Appendix A. Adding a tape drive . . . 67
Appendix B. Adding a library module 69
Planning your installation .........69
Positioning the modules ..........70
Cartridge elevator router ..........70
Routerinstallation............70
Installing the cartridge elevator........72
Cartridge elevator extension assembly .....75
Components .............75
Assembly ..............76
Module configuration ...........82
Configuring the primary master module....83
Configuringslavemodules........84
Cabling and interface connections .......85
Verifying firmware level of the slave modules . . . 87
Fail-overoperation............88
Cartridge elevator terms .........88
© Copyright IBM Corp. 2002 iii
Cabling considerations for fail-over operation . . 88
Fail-over initiation ...........88
Restoringnormaloperation........89
Appendix C. Specifications ......91
Hardware...............91
Environmental .............92
Safety ...............92
Electromagnetic emissions ........92
Electrostatic discharge ..........92
Temperature, humidity, and altitude .....93
Shock ...............93
Vibration..............94
Primarypower.............94
Voltagelimits.............95
Frequencylimits............95
Powerrequirements ..........95
Sag/Surge protection ..........95
Power line disturbance .........95
Cooling................96
Installationconsiderations.........96
Rackmounting............96
Input supply .............96
Grounding..............96
Appendix D. Field replaceable units
(FRUs)...............97
Appendix E. Warranty information . . . 99
Warranty period .............99
Service and support ...........99
Warranty information on the World Wide Web . 99
Online technical support .........99
Telephone technical support ........99
IBM Statement of Limited Warranty Z125-4753-06
8/2000 ...............101
Part1-GeneralTerms.........101
Part 2 - Country-unique Terms ......103
Appendix F. Notices.........111
Trademarks..............112
Electronic emission notices .........112
Federal Communications Commission (FCC)
statement..............112
iv 4560SLX Tape Library: User’s Guide

Safety

Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2002 v
vi 4560SLX Tape Library: User’s Guide

Preface

This manual provides step-by-step installation instructions and information required for ongoing use and maintenance of the IBM®4560SLX Tape Library. This manual is written for the installer and user of this equipment. The following information is contained in this manual:
v Chapter 1, “Introduction” provides an introduction to the 4560SLX Tape Library,
along with a brief description of the library parts.
v Chapter 2, “Installation” provides installation procedures and descriptions of
interface connections and configuration options.
v Chapter 3, “Library configuration” explains how to configure the 4560SLX Tape
Library for normal operation.
v Chapter 4, “Operation” explains how to use the touch screen and tape
cartridges.
v Chapter 5, “Maintenance” explains how to run and replace a cleaning cartridge. v Chapter 6, “Troubleshooting” provides problem diagnosis, error recovery
procedures, and fault symptom codes to aid in troubleshooting potential error conditions.
v Chapter 7, “Using the NeoCenter utility” explains how to configure the
4560SLX Tape Library using the NeoCenter utility. Sections in this chapter include setting IP addresses, passwords, and parameters.
v Chapter 8, “Web TLC” describes the web-based graphical interface that enables
you to monitor and control your automated tape library through any terminal connected on your network or the Internet.
v Appendix A, “Adding a tape drive” contains procedures for adding an
additional tape drive.
v Appendix B, “Adding a library module” contains procedures for adding an
additional library module.
v Appendix C, “Specifications” contains specific device specifications and EMI
compliance information.
v Appendix D, “Field replaceable units (FRUs)” provides a list of field
replaceable units (FRUs).
v Appendix E, “Warranty information” provides warranty information. v Appendix F, “Notices” contains trademarks and legal notices.

Product Registration

Thank you for purchasing this IBM®product. Take a few moments to register your product and provide us with information that will help IBM to better serve you in the future. Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the http://www.ibm.com/pc/register/ IBM Web site.
IBM will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.
© Copyright IBM Corp. 2002 vii
viii 4560SLX Tape Library: User’s Guide

Chapter 1. Introduction

The IBM 4560SLX Tape Library is a backup and restore solution for high-end xSeries™servers. The library provides many features and functions not normally found in similarly classed products. Please read this document in its entirety before attempting to install or use the library.
This chapter provides an introduction to the 4560SLX Tape Library. Sections in this chapter include:
v Contents v Configurations v Library interfaces v Front panel v Magazine doors v Magazines v Mail slots v Power supply v Tape drives v Library controller board v Robotics v Multi-module library systems

Contents

Configurations

In addition to this CD, you should have received the following:
v Base library module v External SCSI cable v External SCSI terminator v Power cord v Rack installation hardware v Cleaning cartridge v 4560SLX Tape Library Quick Installation Guide
Depending on your final configuration, the following options might be used with the 4560SLX Tape Library, but are purchased separately:
v SDLT drive upgrade option (Part number: 59P6660)
– Base SDLT drive sled – SCSI jumper cable – 4560SLX Tape Library Quick Installation Guide
v LTO drive upgrade option (Part number: 59P6658)
– Base LTO drive sled – SCSI jumper cable – 4560SLX Tape Library Quick Installation Guide
v Fibre channel option (Part number: 59P6657)
© Copyright IBM Corp. 2002 1
– Fibre Channel Option (FCO) card – Interface cables (two) – Fibre Option User Guide
v SDLT magazine option (Part number: 59P6661)
– Left magazine – Right magazine – Barcode pack – 4560SLX Tape Library Quick Installation Guide
v LTO magazine option (Part number: 59P6659)
– Left magazine – Right magazine – Barcode pack – 4560SLX Tape Library Quick Installation Guide
v Cartridge elevator option (Part number: 59P6662)
– Ethernet router – Base mechanism – Interconnect cables (three) – 4560SLX Tape Library Quick Installation Guide
v Cartridge elevator extension option (Part number: 59P6663)
– Base mechanism – 4560SLX Tape Library Quick Installation Guide
Note: You may also purchase additional 4560SLX Tape Libraries to construct
Contact your place of purchase if an item is missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service. See “Service and support” on page 99 for technical support information.

Library interfaces

The 4560SLX Tape Library includes a SCSI interface-to-host system that supports Low Voltage Differential (LVD). The tape drives and robotics use separate SCSI connections and SCSI ID addresses. The drive SCSI I/O is provided through VHDCI 68-pin SCSI connectors located at the rear of the unit directly under the tape drives. The Robotics SCSI I/O are provided through VHDCI 68-pin SCSI connectors located on the library controller board.
The library can also be attached to fibre channel networks using a Fibre Channel Option (FCO) card (part number: 59P6657).

Front panel

The front panel of the library includes the left and right magazine doors, an internal viewing window, a touch screen, and a library status LED as shown in Figure 1 on page 3.
multi-module library configurations.
2 4560SLX Tape Library: User’s Guide
1 Left magazine door 2 Internal viewing window 3 Touch screen 4 Library status LED 5 Right magazine door
Figure 1. Library front panel
Table 1 describes the different indicator settings of the library status LED.

Magazine doors

The magazine doors have an electrical release on the touch screen and a manual release (1 and 3 in Figure 2). Always open the doors using the touch screen. In an emergency, the doors can be manually opened by pushing in on the mechanical releases directly behind the front panel.
Table 1. Library front panel indicators
Library Indicators
Solid Green The library is operating correctly under normal conditions. Flashing Green The library is operating correctly. However, a change is being
made through the touch screen that is interrupting the current library operation.
Solid Amber The library is in a fault state as indicated by the fault message on
the touch screen.
1 Left magazine door release 2 Touch screen 3 Right magazine door release
Figure 2. Magazine door mechanical release
Chapter 1. Introduction 3

Magazines

The 4560SLX Tape Library contains two removable tape cartridge magazines that are accessible through the magazine doors as shown in Figure 3. The magazine doors are opened using the touch screen.
Note: The magazine must match the installed tape drive. For example, an LTO
magazine should be installed on an LTO drive and an SDLT magazine should be installed on an SDLT drive.
1 Left magazine with integrated mail slot 2 Right magazine
Figure 3. Magazines

Mail slots

As viewed from the front of the 4560SLX Tape Library, the left tape magazine includes a mail slot, which is accessible when the left magazine slot door is open as shown in Figure 4. This mail slot enables you to insert or remove a single media cartridge without interrupting library operation. If a full tape cartridge magazine is required, you can configure the library to disable the mail slot feature. The right tape magazine contains fixed cartridge slots (no mail slot feature), so it retains its full capacity at all times.
Figure 4. Mail slot
4 4560SLX Tape Library: User’s Guide

Power supply

The power supply is accessible from the rear of the library as shown in Figure 5. These auto-ranging power supplies are capable of using any nominal ac voltage between 100 and 240 V power at 50 Hz or 60 Hz.
Power to the library is supplied through the cord on the rear panel of the power supply. Library power is controlled from the touch screen. However, a manual power disconnect switch, located on the rear of the power supply, can also be used.
Note: Only trained service personnel should remove the power supply. Hazardous
voltage is present in the cavity if the power cord is removed.
1 Power on LED (lights after touching the touch screen) 2 Power supply release latch 3 Power switch 4 Power supply 5 Power cord
Figure 5. Power supply
Chapter 1. Introduction 5

Tape drives

The 4560SLX Tape Library supports a 0-drive, 1-drive, or 2-drive configuration as shown in Figure 6. All inactive tape drives are hot-swap capable. SCSI I/O is accomplished through two VHDCI-series 68-pin SCSI connectors located on the rear of the library directly under each tape drive as shown in Figure 7.
1 Tape drive 1 2 Tape drive 2
Figure 6. Tape drive locations
1 Drive 1 2 Drive 2 bay 3 VHDCI 68-pin connectors
Figure 7. Tape drive connectors

Library controller board

The library contains a rear-access adapter cage (see Figure 8 on page 7) and a PCI backplane. This backplane contains the plug-in connectors for the library controller board and FCO card.
6 4560SLX Tape Library: User’s Guide
1 Rear access card cage 2 Library controller board
Figure 8. Library controller adapter and PCI slots
The library controller board contains a single microprocessor and associated logic devices to control all robotics operations and manage overall library functions. The microprocessor enables the SCSI interface between the library and the host system, including Web TLC (Total Library Control).
Web TLC is built into the library controller board. Web TLC enables you to remotely monitor and control the tape library from any terminal on a local network or access the internet. For more information on Web TLC, see Chapter 8, “Web TLC” on page 63.

Robotics

The library contains robotics which consist of a cartridge shuttle, motor hardware, motor drives, and other support electronics. The robotics can pick up and place tapes throughout a 180° arc that consists of the tape drives, tape cartridge magazines, and an optional cartridge elevator.
The cartridge shuttle assembly includes a mounted bar code reader for scanning tape cartridges installed in the magazines and tape drives as shown in Figure 9 on page 8.
A full bar code reader scan and a physical scan are conducted each time the library is powered up or a tape magazine is exchanged.
Chapter 1. Introduction 7
1 Bar code reader 2 Cartridge shuttle assembly
Figure 9. Library robotics

Multi-module library systems

The 4560SLX Tape Library is an expandable tape library that can be configured in a variety of module and drive combinations. The drives are mounted in a removable drive shoe that enables easy installation and removal. Therefore, a failed drive can be swapped without the server or library power needing to be cycled.
The library can be stacked with additional library modules to form a multi-module, rack-mounted configuration. All multi-module libraries in the stack can operate together as a single virtual library system through a rear-mounted cartridge elevator as shown in Figure 10. Stacked units are interconnected through their rear panel Ethernet connections and an external Ethernet router mounted to the rack.
1 Interface connector 2 Cartridge elevator location
Figure 10. Cartridge elevator mounting location and connector
Any combination of modules, not exceeding a height of 40U can comprise a library module system. A library module system appears to the host computer system and
8 4560SLX Tape Library: User’s Guide
library control software as a single library. For multi-module applications, the top library module becomes the primary master module and all other libraries become slave modules.
The library robotics pick up and place tape cartridges into an elevator so that individual tapes can be passed up or down between libraries in a multi-unit library configuration.
The 4560SLX Tape Library supports fail-over protection for multi-unit library configurations. In the event of a master module failure, a pre-selected slave module can become the fail over master. For example, if the primary master library fails, you can invoke the library system fail-over mode. In this mode, one of the connected slave units serves as the secondary master library, communicating with the host system through the SCSI interface. The source of power to the cartridge elevator drive motor is switched from the original primary master library to the newly-assigned secondary master library.
Chapter 1. Introduction 9
10 4560SLX Tape Library: User’s Guide

Chapter 2. Installation

This chapter explains how to install the 4560SLX Tape Library. Sections in this chapter include:
v Setup v SCSI cable configurations v Turning on the library

Setup

Before rack mounting the library, make sure there is adequate space available in the rack. See “Installation considerations” on page 96, for considerations relating to multi-unit rack-mounted environments.
Note: When lifting the library use a mechanical lifter or a two person minimum.
Statement 4
CAUTION:
18 kg (37 lbs) 32 kg (70.5 lbs) 55 kg (121.2 lbs)
Use safe practices when lifting.
Figure 11 on page 12 identifies the parts needed for a rack-mount installation.
© Copyright IBM Corp. 2002 11
1 Inner slide member 8 Clip or cage nut (eight 8-32) 2 Hex screw (eight M4 x 8mm) 9 Screw (eight 10-32 x 5/8) 3 Front mounting bracket 10 Clip or cage nut (two 10-32) 4 Rear mounting bracket 11 Ball bearing slide member 5 Outer slide member 12 Sticker 6 Middle slide member 13 Thumbscrew (two 10-32) 7 Screw, flat washer, lock washer, nut (eight sets) 14 Door latch insert
Note: If you are installing the library on the IBM Netbay42 Enterprise rack, clip nuts (8 and 10) are provided. If
you are installing a Netbay11, Netbay25, or Netbay42 standard rack, cage nuts are provided.
Figure 11. Rack mounting the library

Attaching the slide members to the library

To attach the slide members to the library, complete the following procedures:
1. Remove the inner slide member (1) from each rack-mount slide.
2. Attach the inner slide members to the sides of the chassis using eight hex
screws (2).
12 4560SLX Tape Library: User’s Guide

Attaching the slide members to the rack

To attach the slide members to the rack, complete the following procedure:
1. Attach the front (shorter) and rear (longer) mounting brackets to the outer and middle slide members as shown in Figure 12.
IMPORTANT: Fully tighten the front mounting bracket screws. Leave the rear mounting bracket screws “finger tight” to prevent binding when mounting the library module. Once the distance between rails is set, the screws should be fully tightened.
1 Front mounting bracket 2 Rear mounting bracket 3 Middle slide member
Figure 12. Installing the slide members
2. Depending on the type of rack you are installing, use the clip or cage nuts to attach the slide member assembly to the rack as shown in Figure 13.
1 Clip or cage nuts 2 Vertical member mounting holes 3 Middle slide member
Figure 13. Installing slide member fasteners
Chapter 2. Installation 13
3. Push the middle slide member as far as possible to the front of the slide member assembly.

Installing a library in the rack

To install a library in the rack, complete the following procedure:
1. Install a clip or cage nut on each side of the front vertical rails as shown in Figure 14.
1 Clip or cage nut 2 Vertical member mounting holes
Figure 14. Installing the library module
2. Lighten the library module by removing the drives.
3. Lift the library and visually align the inner and middle slide members. (It is
good practice to use a mechanical lifter to lift the library.)
4. Carefully insert the chassis inner slide members into the extended rack-mounted middle slide members. Ensure that the ball bearing slide members are located in the front position.
5. Slide the library completely into the rack until the front panel touches the rack.
6. Remove the stickers that hold the doors in a closed position.
7. With the doors open, attach the library to the rack using two 10-32 captive
thumbscrews (located on the front panel inside the front doors). (See 1 and 2 in Figure 15 on page 15.)
14 4560SLX Tape Library: User’s Guide
Figure 15. Retaining screws
8. Remove the door latch insert (the red tab located on the front panel).
9. Re-insert the drives.
10. Fully tighten the rear mounting bracket screws.
11. Close the doors.
12. Connect the ac power supply to the library.

SCSI cable configurations

The 4560SLX Tape Library supports multiple SCSI cable configurations on single and dual host systems.

SCSI interface connectors

The library should be attached to a low voltage differential SCSI bus. Each tape drive in the library and its robotics is a separate SCSI device. When two or more devices are connected to the same SCSI bus, each SCSI device must be assigned a unique SCSI ID. For information on assigning SCSI IDs, see “Setting a SCSI ID” on page 21.
To connect a library to a host system, the host system must have at least one wide LVD controller and the appropriate device driver software.

Interface cable specifications

The library is a high-performance system. To avoid degradation of performance, use the highest quality interface cables from a reputable manufacturer of computer cables. All SCSI cables used with the library should meet the following cable specifications:
v Shielded or double-shielded as required to meet EMI specifications v Impedance match with cable terminators that meet current SCSI specifications v Characteristic impedance 115 ohms
All SCSI cables used with the library should meet the following usage guidelines:
v Each end of a twisted pair ground connected to chassis ground v Maximum cable length of 39 ft. (12 m) for an LVD SCSI bus v Cables of different impedances should not be used together
Additional specifications to ensure the highest SCSI performance can be found in the current version of ANSI X3.131.
Chapter 2. Installation 15

SCSI configuration

Your specific configuration will depend on the speed of your host and SCSI controller. The library uses high performance tape drives. The tape drive performance might be degraded if you attach too many drives to a single SCSI host controller.
One tape drive on a single host system
Figure 16 shows a typical SCSI cable configuration for a library with one tape drive (drive 1) installed.
1 SCSI terminator 2 To library controller card 3 To host system
Figure 16. One tape drive single host
Two tape drives on a single host system
Figure 17 on page 17 shows a typical SCSI cable configuration for a library with two tape drives installed using a single host system.
16 4560SLX Tape Library: User’s Guide
1 SCSI terminator 3 Jumper cable 2 To library controller card 4 To host system
Figure 17. Two tape drives single host
Two tape drives on a dual host system
Figure 18 shows a typical SCSI cable configuration for a library with two tape drives installed using a dual host system.
1 SCSI terminator 4 To host (drive 2) 2 To library controller card 5 SCSI terminator 3 To host (drive 1)
Figure 18. Two tape drives dual host
Chapter 2. Installation 17
Multiple libraries on a single host system
Figure 19 shows a typical SCSI cable configuration for a multi-unit library with a varying number of drives using a single host system.
WAN
567
432
1
1 To host system 2 SCSI terminator
Figure 19. Single host multi-unit system
18 4560SLX Tape Library: User’s Guide
Multiple libraries on a dual host system
Figure 20 shows a typical SCSI cable configuration for a library with multiple libraries and tape drives installed using a dual host system.
WAN
567
432
1
1 To host system 2 SCSI terminators
Figure 20. Dual host multi-unit system

Turning on your library

Use the following instructions to apply power to the library:
1. Connect the supplied power cord to the ac receptacle located on the back of the library module as shown in Figure 21 on page 20.
Chapter 2. Installation 19
1 Power cord 2 Power switch 3 Touch screen
Figure 21. Powering library module
2. Toggle the power switch to on “|”.
3. Press the touch screen to activate the display.
When power is first applied to the libraries, a series of Power-On Self Test (POST) diagnostics are performed. After the POST completes, the Initialization screen will appear.
4. Select Continue. The library default screen will display.
20 4560SLX Tape Library: User’s Guide
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