IBM 4560SLX User Manual

4560SLX Tape Libr ary

User’ s Guide



Important:

To maintain your new IBM 4560SLX Tape Library at peak performance and reliability, follow the maintenance procedures described in Chapter 5, “Maintenance” on page 43. Failure to do so may impact your product warranty.

4560SLX Tape Libr ary

User’ s Guide



Note: Before using this information and the product it supports, read the information in Appendix E, “Warranty information” on page 99 and Appendix F, “Notices” on page 111.

First Edition (August 2002)

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Safety ...............v

Preface ..............vii

Product Registration ...........vii

Chapter 1. Introduction ........1

Contents................1

Configurations..............1

Library interfaces .............2

Front panel ...............2

Magazine doors .............3

Magazines ...............4

Mailslots...............4

Power supply ..............5

Tapedrives...............6

Library controller board ..........6

Robotics ................7

Multi-module library systems.........8

Chapter 2. Installation ........11

Setup................11

Attaching the slide members to the library . . . 12

Attaching the slide members to the rack....13

Installing a library in the rack .......14

SCSI cable configurations..........15

SCSI interface connectors .........15

Interface cable specifications........15

SCSI configuration ...........16

Turning on your library ..........19

Chapter 3. Library configuration ....21

Setting a SCSI ID ............21

Setting up reserved tape cartridge slots .....23

Chapter 4. Operation .........27

Usingthetouchscreen ..........27

Technical support information .......27

Mail Slot Access (left magazine only) .....27

Magazine Access ...........28

MoveMedia.............28

LCDcontrastcontrols..........30

Menu...............30

Online...............39

Status...............39

Power...............40

Using tape cartridges ...........40

Removing magazines ..........40

Inserting cartridges into a magazine .....41

Using the mail slot (left magazines only) . . . 41

Barcodelabels............42

Chapter 5. Maintenance .......43

Supported media ............43

Running a cleaning cartridge ........43

Automatically running a cleaning cartridge. . . 43

Manually running a cleaning cartridge ....44

Replacing a cleaning cartridge in a reserved slot . . 45

Replacing a cleaning cartridge in the right

magazine ..............45

Replacing a cleaning cartridge in the mail slot . . 45

Chapter 6. Troubleshooting ......47

Platformproblems............47

Error recovery procedures (ERPs) .......47

Fault symptom codes (FSCs).........49

Chapter 7. Using the NeoCenter utility 55

Establishing communication with your host . . . 55

Setting IP addresses ...........55

Setting an access password .........56

Setting SNMP traps............57

Setting e-mail addresses ..........57

Setting remote FTP server parameters .....57

Setting SCSI parameters .........58

Setting the SCSI identification .......58

Setting library parameters ........58

Setting the drives ...........58

Uploading data .............58

Downloading data ............60

Rebootingthelibrary...........61

Chapter 8. Web TLC .........63

Operation...............64

Web TLC access ............64

Status...............65

Movemedia.............65

Setup...............66

Functions..............66

History ...............66

Appendix A. Adding a tape drive . . . 67

Appendix B. Adding a library module 69

Planning your installation .........69

Positioning the modules ..........70

Cartridge elevator router ..........70

Routerinstallation............70

Installing the cartridge elevator........72

Cartridge elevator extension assembly .....75

Components .............75

Assembly ..............76

Module configuration ...........82

Configuring the primary master module....83

Configuringslavemodules........84

Cabling and interface connections .......85

Verifying firmware level of the slave modules . . . 87

Fail-overoperation............88

Cartridge elevator terms .........88

Cabling considerations for fail-over operation . . 88

Fail-over initiation ...........88

Restoringnormaloperation........89

Appendix C. Specifications ......91

Hardware...............91

Environmental .............92

Safety ...............92

Electromagnetic emissions ........92

Electrostatic discharge ..........92

Temperature, humidity, and altitude .....93

Shock ...............93

Vibration..............94

Primarypower.............94

Voltagelimits.............95

Frequencylimits............95

Powerrequirements ..........95

Sag/Surge protection ..........95

Power line disturbance .........95

Cooling................96

Installationconsiderations.........96

Rackmounting............96

Input supply .............96

Grounding..............96

Appendix D. Field replaceable units

(FRUs)...............97

Appendix E. Warranty information . . . 99

Warranty period .............99

Service and support ...........99

Warranty information on the World Wide Web . 99

Online technical support .........99

Telephone technical support ........99

IBM Statement of Limited Warranty Z125-4753-06

8/2000 ...............101

Part1-GeneralTerms.........101

Part 2 - Country-unique Terms ......103

Appendix F. Notices.........111

Trademarks..............112

Electronic emission notices .........112

Federal Communications Commission (FCC)

statement..............112

iv 4560SLX Tape Library: User’s Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.

Antes de instalar este producto lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

vi 4560SLX Tape Library: User’s Guide

Preface

This manual provides step-by-step installation instructions and information required for ongoing use and maintenance of the IBM®4560SLX Tape Library. This manual is written for the installer and user of this equipment. The following information is contained in this manual:

v Chapter 1, “Introduction” provides an introduction to the 4560SLX Tape Library,

along with a brief description of the library parts.

v Chapter 2, “Installation” provides installation procedures and descriptions of

interface connections and configuration options.

v Chapter 3, “Library configuration” explains how to configure the 4560SLX Tape

Library for normal operation.

v Chapter 4, “Operation” explains how to use the touch screen and tape

cartridges.

v Chapter 5, “Maintenance” explains how to run and replace a cleaning cartridge. v Chapter 6, “Troubleshooting” provides problem diagnosis, error recovery

procedures, and fault symptom codes to aid in troubleshooting potential error conditions.

v Chapter 7, “Using the NeoCenter utility” explains how to configure the

4560SLX Tape Library using the NeoCenter utility. Sections in this chapter include setting IP addresses, passwords, and parameters.

v Chapter 8, “Web TLC” describes the web-based graphical interface that enables

you to monitor and control your automated tape library through any terminal connected on your network or the Internet.

v Appendix A, “Adding a tape drive” contains procedures for adding an

additional tape drive.

v Appendix B, “Adding a library module” contains procedures for adding an

additional library module.

v Appendix C, “Specifications” contains specific device specifications and EMI

compliance information.

v Appendix D, “Field replaceable units (FRUs)” provides a list of field

replaceable units (FRUs).

v Appendix E, “Warranty information” provides warranty information. v Appendix F, “Notices” contains trademarks and legal notices.

Product Registration

Thank you for purchasing this IBM®product. Take a few moments to register your product and provide us with information that will help IBM to better serve you in the future. Your feedback is valuable to us in developing products and services that are important to you, as well as in developing better ways to communicate with you. Register your option on the http://www.ibm.com/pc/register/ IBM Web site.

IBM will send you information and updates on your registered product unless you indicate on the Web site questionnaire that you do not want to receive further information.

viii 4560SLX Tape Library: User’s Guide

Chapter 1. Introduction

The IBM 4560SLX Tape Library is a backup and restore solution for high-end xSeries™servers. The library provides many features and functions not normally found in similarly classed products. Please read this document in its entirety before attempting to install or use the library.

This chapter provides an introduction to the 4560SLX Tape Library. Sections in this chapter include:

v Contents v Configurations v Library interfaces v Front panel v Magazine doors v Magazines v Mail slots v Power supply v Tape drives v Library controller board v Robotics v Multi-module library systems

Configurations

In addition to this CD, you should have received the following:

v Base library module v External SCSI cable v External SCSI terminator v Power cord v Rack installation hardware v Cleaning cartridge v 4560SLX Tape Library Quick Installation Guide

Depending on your final configuration, the following options might be used with the 4560SLX Tape Library, but are purchased separately:

v SDLT drive upgrade option (Part number: 59P6660)

– Base SDLT drive sled – SCSI jumper cable – 4560SLX Tape Library Quick Installation Guide

v LTO drive upgrade option (Part number: 59P6658)

– Base LTO drive sled – SCSI jumper cable – 4560SLX Tape Library Quick Installation Guide

v Fibre channel option (Part number: 59P6657)

– Fibre Channel Option (FCO) card – Interface cables (two) – Fibre Option User Guide

v SDLT magazine option (Part number: 59P6661)

– Left magazine – Right magazine – Barcode pack – 4560SLX Tape Library Quick Installation Guide

v LTO magazine option (Part number: 59P6659)

– Left magazine – Right magazine – Barcode pack – 4560SLX Tape Library Quick Installation Guide

v Cartridge elevator option (Part number: 59P6662)

– Ethernet router – Base mechanism – Interconnect cables (three) – 4560SLX Tape Library Quick Installation Guide

v Cartridge elevator extension option (Part number: 59P6663)

– Base mechanism – 4560SLX Tape Library Quick Installation Guide

Note: You may also purchase additional 4560SLX Tape Libraries to construct

Contact your place of purchase if an item is missing or damaged. Be sure to retain your proof of purchase. It might be required to receive warranty service. See “Service and support” on page 99 for technical support information.

Library interfaces

The 4560SLX Tape Library includes a SCSI interface-to-host system that supports Low Voltage Differential (LVD). The tape drives and robotics use separate SCSI connections and SCSI ID addresses. The drive SCSI I/O is provided through VHDCI 68-pin SCSI connectors located at the rear of the unit directly under the tape drives. The Robotics SCSI I/O are provided through VHDCI 68-pin SCSI connectors located on the library controller board.

The library can also be attached to fibre channel networks using a Fibre Channel Option (FCO) card (part number: 59P6657).

Front panel

The front panel of the library includes the left and right magazine doors, an internal viewing window, a touch screen, and a library status LED as shown in Figure 1 on page 3.

multi-module library configurations.

2 4560SLX Tape Library: User’s Guide

1 Left magazine door 2 Internal viewing window 3 Touch screen 4 Library status LED 5 Right magazine door

Figure 1. Library front panel

Table 1 describes the different indicator settings of the library status LED.

Magazine doors

The magazine doors have an electrical release on the touch screen and a manual release (1 and 3 in Figure 2). Always open the doors using the touch screen. In an emergency, the doors can be manually opened by pushing in on the mechanical releases directly behind the front panel.

Table 1. Library front panel indicators

Library Indicators

Solid Green The library is operating correctly under normal conditions. Flashing Green The library is operating correctly. However, a change is being

made through the touch screen that is interrupting the current library operation.

Solid Amber The library is in a fault state as indicated by the fault message on

the touch screen.

1 Left magazine door release 2 Touch screen 3 Right magazine door release

Figure 2. Magazine door mechanical release

Chapter 1. Introduction 3

Magazines

The 4560SLX Tape Library contains two removable tape cartridge magazines that are accessible through the magazine doors as shown in Figure 3. The magazine doors are opened using the touch screen.

Note: The magazine must match the installed tape drive. For example, an LTO

magazine should be installed on an LTO drive and an SDLT magazine should be installed on an SDLT drive.

1 Left magazine with integrated mail slot 2 Right magazine

Figure 3. Magazines

Mail slots

As viewed from the front of the 4560SLX Tape Library, the left tape magazine includes a mail slot, which is accessible when the left magazine slot door is open as shown in Figure 4. This mail slot enables you to insert or remove a single media cartridge without interrupting library operation. If a full tape cartridge magazine is required, you can configure the library to disable the mail slot feature. The right tape magazine contains fixed cartridge slots (no mail slot feature), so it retains its full capacity at all times.

Figure 4. Mail slot

4 4560SLX Tape Library: User’s Guide

Power supply

The power supply is accessible from the rear of the library as shown in Figure 5. These auto-ranging power supplies are capable of using any nominal ac voltage between 100 and 240 V power at 50 Hz or 60 Hz.

Power to the library is supplied through the cord on the rear panel of the power supply. Library power is controlled from the touch screen. However, a manual power disconnect switch, located on the rear of the power supply, can also be used.

Note: Only trained service personnel should remove the power supply. Hazardous

voltage is present in the cavity if the power cord is removed.

1 Power on LED (lights after touching the touch screen) 2 Power supply release latch 3 Power switch 4 Power supply 5 Power cord

Figure 5. Power supply

Chapter 1. Introduction 5

Tape drives

The 4560SLX Tape Library supports a 0-drive, 1-drive, or 2-drive configuration as shown in Figure 6. All inactive tape drives are hot-swap capable. SCSI I/O is accomplished through two VHDCI-series 68-pin SCSI connectors located on the rear of the library directly under each tape drive as shown in Figure 7.

1 Tape drive 1 2 Tape drive 2

Figure 6. Tape drive locations

1 Drive 1 2 Drive 2 bay 3 VHDCI 68-pin connectors

Figure 7. Tape drive connectors

Library controller board

The library contains a rear-access adapter cage (see Figure 8 on page 7) and a PCI backplane. This backplane contains the plug-in connectors for the library controller board and FCO card.

6 4560SLX Tape Library: User’s Guide

1 Rear access card cage 2 Library controller board

Figure 8. Library controller adapter and PCI slots

The library controller board contains a single microprocessor and associated logic devices to control all robotics operations and manage overall library functions. The microprocessor enables the SCSI interface between the library and the host system, including Web TLC (Total Library Control).

Web TLC is built into the library controller board. Web TLC enables you to remotely monitor and control the tape library from any terminal on a local network or access the internet. For more information on Web TLC, see Chapter 8, “Web TLC” on page 63.

Robotics

The library contains robotics which consist of a cartridge shuttle, motor hardware, motor drives, and other support electronics. The robotics can pick up and place tapes throughout a 180° arc that consists of the tape drives, tape cartridge magazines, and an optional cartridge elevator.

The cartridge shuttle assembly includes a mounted bar code reader for scanning tape cartridges installed in the magazines and tape drives as shown in Figure 9 on page 8.

A full bar code reader scan and a physical scan are conducted each time the library is powered up or a tape magazine is exchanged.

Chapter 1. Introduction 7

1 Bar code reader 2 Cartridge shuttle assembly

Figure 9. Library robotics

Multi-module library systems

The 4560SLX Tape Library is an expandable tape library that can be configured in a variety of module and drive combinations. The drives are mounted in a removable drive shoe that enables easy installation and removal. Therefore, a failed drive can be swapped without the server or library power needing to be cycled.

The library can be stacked with additional library modules to form a multi-module, rack-mounted configuration. All multi-module libraries in the stack can operate together as a single virtual library system through a rear-mounted cartridge elevator as shown in Figure 10. Stacked units are interconnected through their rear panel Ethernet connections and an external Ethernet router mounted to the rack.

1 Interface connector 2 Cartridge elevator location

Figure 10. Cartridge elevator mounting location and connector

Any combination of modules, not exceeding a height of 40U can comprise a library module system. A library module system appears to the host computer system and

8 4560SLX Tape Library: User’s Guide

library control software as a single library. For multi-module applications, the top library module becomes the primary master module and all other libraries become slave modules.

The library robotics pick up and place tape cartridges into an elevator so that individual tapes can be passed up or down between libraries in a multi-unit library configuration.

The 4560SLX Tape Library supports fail-over protection for multi-unit library configurations. In the event of a master module failure, a pre-selected slave module can become the fail over master. For example, if the primary master library fails, you can invoke the library system fail-over mode. In this mode, one of the connected slave units serves as the secondary master library, communicating with the host system through the SCSI interface. The source of power to the cartridge elevator drive motor is switched from the original primary master library to the newly-assigned secondary master library.

Chapter 1. Introduction 9

10 4560SLX Tape Library: User’s Guide

Chapter 2. Installation

This chapter explains how to install the 4560SLX Tape Library. Sections in this chapter include:

v Setup v SCSI cable configurations v Turning on the library

Setup

Before rack mounting the library, make sure there is adequate space available in the rack. See “Installation considerations” on page 96, for considerations relating to multi-unit rack-mounted environments.

Note: When lifting the library use a mechanical lifter or a two person minimum.

Statement 4

CAUTION:

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)

Use safe practices when lifting.

Figure 11 on page 12 identifies the parts needed for a rack-mount installation.

1 Inner slide member 8 Clip or cage nut (eight 8-32) 2 Hex screw (eight M4 x 8mm) 9 Screw (eight 10-32 x 5/8) 3 Front mounting bracket 10 Clip or cage nut (two 10-32) 4 Rear mounting bracket 11 Ball bearing slide member 5 Outer slide member 12 Sticker 6 Middle slide member 13 Thumbscrew (two 10-32) 7 Screw, flat washer, lock washer, nut (eight sets) 14 Door latch insert

Note: If you are installing the library on the IBM Netbay42 Enterprise rack, clip nuts (8 and 10) are provided. If

you are installing a Netbay11, Netbay25, or Netbay42 standard rack, cage nuts are provided.

Figure 11. Rack mounting the library

Attaching the slide members to the library

To attach the slide members to the library, complete the following procedures:

1. Remove the inner slide member (1) from each rack-mount slide.

2. Attach the inner slide members to the sides of the chassis using eight hex

screws (2).

12 4560SLX Tape Library: User’s Guide

Attaching the slide members to the rack

To attach the slide members to the rack, complete the following procedure:

1. Attach the front (shorter) and rear (longer) mounting brackets to the outer and middle slide members as shown in Figure 12.

IMPORTANT: Fully tighten the front mounting bracket screws. Leave the rear mounting bracket screws “finger tight” to prevent binding when mounting the library module. Once the distance between rails is set, the screws should be fully tightened.

1 Front mounting bracket 2 Rear mounting bracket 3 Middle slide member

Figure 12. Installing the slide members

2. Depending on the type of rack you are installing, use the clip or cage nuts to attach the slide member assembly to the rack as shown in Figure 13.

1 Clip or cage nuts 2 Vertical member mounting holes 3 Middle slide member

Figure 13. Installing slide member fasteners

Chapter 2. Installation 13

3. Push the middle slide member as far as possible to the front of the slide member assembly.

Installing a library in the rack

To install a library in the rack, complete the following procedure:

1. Install a clip or cage nut on each side of the front vertical rails as shown in Figure 14.

1 Clip or cage nut 2 Vertical member mounting holes

Figure 14. Installing the library module

2. Lighten the library module by removing the drives.

3. Lift the library and visually align the inner and middle slide members. (It is

good practice to use a mechanical lifter to lift the library.)

4. Carefully insert the chassis inner slide members into the extended rack-mounted middle slide members. Ensure that the ball bearing slide members are located in the front position.

5. Slide the library completely into the rack until the front panel touches the rack.

6. Remove the stickers that hold the doors in a closed position.

7. With the doors open, attach the library to the rack using two 10-32 captive

thumbscrews (located on the front panel inside the front doors). (See 1 and 2 in Figure 15 on page 15.)

14 4560SLX Tape Library: User’s Guide

Figure 15. Retaining screws

8. Remove the door latch insert (the red tab located on the front panel).

9. Re-insert the drives.

10. Fully tighten the rear mounting bracket screws.

11. Close the doors.

12. Connect the ac power supply to the library.

SCSI cable configurations

The 4560SLX Tape Library supports multiple SCSI cable configurations on single and dual host systems.

SCSI interface connectors

The library should be attached to a low voltage differential SCSI bus. Each tape drive in the library and its robotics is a separate SCSI device. When two or more devices are connected to the same SCSI bus, each SCSI device must be assigned a unique SCSI ID. For information on assigning SCSI IDs, see “Setting a SCSI ID” on page 21.

To connect a library to a host system, the host system must have at least one wide LVD controller and the appropriate device driver software.

Interface cable specifications

The library is a high-performance system. To avoid degradation of performance, use the highest quality interface cables from a reputable manufacturer of computer cables. All SCSI cables used with the library should meet the following cable specifications:

v Shielded or double-shielded as required to meet EMI specifications v Impedance match with cable terminators that meet current SCSI specifications v Characteristic impedance 115 ohms

All SCSI cables used with the library should meet the following usage guidelines:

v Each end of a twisted pair ground connected to chassis ground v Maximum cable length of 39 ft. (12 m) for an LVD SCSI bus v Cables of different impedances should not be used together

Additional specifications to ensure the highest SCSI performance can be found in the current version of ANSI X3.131.

Chapter 2. Installation 15

SCSI configuration

Your specific configuration will depend on the speed of your host and SCSI controller. The library uses high performance tape drives. The tape drive performance might be degraded if you attach too many drives to a single SCSI host controller.

One tape drive on a single host system

Figure 16 shows a typical SCSI cable configuration for a library with one tape drive (drive 1) installed.

1 SCSI terminator 2 To library controller card 3 To host system

Figure 16. One tape drive single host

Two tape drives on a single host system

Figure 17 on page 17 shows a typical SCSI cable configuration for a library with two tape drives installed using a single host system.

16 4560SLX Tape Library: User’s Guide

1 SCSI terminator 3 Jumper cable 2 To library controller card 4 To host system

Figure 17. Two tape drives single host

Two tape drives on a dual host system

Figure 18 shows a typical SCSI cable configuration for a library with two tape drives installed using a dual host system.

1 SCSI terminator 4 To host (drive 2) 2 To library controller card 5 SCSI terminator 3 To host (drive 1)

Figure 18. Two tape drives dual host

Chapter 2. Installation 17

Multiple libraries on a single host system

Figure 19 shows a typical SCSI cable configuration for a multi-unit library with a varying number of drives using a single host system.

WAN

567

432

1 To host system 2 SCSI terminator

Figure 19. Single host multi-unit system

18 4560SLX Tape Library: User’s Guide

Multiple libraries on a dual host system

Figure 20 shows a typical SCSI cable configuration for a library with multiple libraries and tape drives installed using a dual host system.

WAN

567

432

1 To host system 2 SCSI terminators

Figure 20. Dual host multi-unit system

Turning on your library

Use the following instructions to apply power to the library:

1. Connect the supplied power cord to the ac receptacle located on the back of the library module as shown in Figure 21 on page 20.

Chapter 2. Installation 19

1 Power cord 2 Power switch 3 Touch screen

Figure 21. Powering library module

2. Toggle the power switch to on “|”.

3. Press the touch screen to activate the display.

When power is first applied to the libraries, a series of Power-On Self Test (POST) diagnostics are performed. After the POST completes, the Initialization screen will appear.

4. Select Continue. The library default screen will display.

20 4560SLX Tape Library: User’s Guide

Chapter 3. Library configuration

The library provides several configuration options to support a variety of applications and platforms. The settings for each of the available options are stored in non-volatile memory in the library. For most applications, you do not have to change the default settings. However, if you need to change the configuration, use the instructions provided in the following sections. If you are uncertain whether you need to change a setting, contact your authorized service provider.

You can change configuration settings using the touch screen. For information on operating the touch screen, see Chapter 4, “Operation” on page 27.

Setting a SCSI ID

Each tape drive installed in the library requires a unique SCSI ID.

To set a SCSI ID, complete the following procedure:

1. Turn the library on and wait until the Power-On Self Test (POST) completes. The library default screen appears on the display as shown in Figure 22.

Figure 22. Library default screen

2. Select the Menu option.

3. Enter the appropriate password. For instructions on how to set passwords, see

“Passwords” on page 38.

4. Select SCSI in the Edit Options area to display the screen shown in Figure 23

on page 22.

Figure 23. SCSI ID selection screen

5. Select the button next to the SCSI ID you want to set. The screen will display the current setting as shown in Figure 24.

Figure 24. SCSI ID editing screen

6. Enter a new value for the SCSI ID. This places your request in the New data field.

7. Select Save. A confirmation screen appears on the display as shown in Figure 25.

Figure 25. SCSI ID Confirmation screen

8. Select OK to confirm. The newly selected SCSI ID flashes for a few seconds while the drive is being updated, then remains solid indicating that the operation is complete.

22 4560SLX Tape Library: User’s Guide

Figure 26. Drive 1 Bus 3 Data Field screen

9. Press the Back button to return to the Main menu screen. Repeat this procedure to set any remaining SCSI IDs.

Setting up reserved tape cartridge slots

You might want to reserve tape cartridge slots to meet licensing requirements or dedicate them as cleaning slots.

Standard tape cartridge slots are numbered from the front of the magazine to the rear as shown in Figure 27 on page 24. When you reserve a slot, it becomes reserved slot #1 in the last slot of the magazine. Additional reserved slots are added in a rear-to-front pattern. If your software license limits you to less than the full magazine capacity, reserved slot #1 always follows the last unreserved data tape cartridge.

Chapter 3. Library configuration 23

1 Reserved slot #1 2 Mail slot (left magazine only)

Figure 27. Slot numbering

#12

#11

#10

MAIL SLOT

#25

#24

#23

#22

#21

#20

#19

#18

#17

#16

#15

#14

#13

To reserve a slot, complete the following procedure:

1. From the Menu screen, select the Library option from the Edit Options area.

2. From the Library options screen, press the down arrow to scroll to the screen

that contains the Total Reserved Slots option as shown in Figure 28.

Figure 28. Total Reserved Slots screen

3. Press the box next to the Total Reserved Slots option. A numeric keypad appears on the display as shown in Figure 29 on page 25.

24 4560SLX Tape Library: User’s Guide

Figure 29. Reserved slots numeric keypad

4. Enter a new value and select Save. A confirmation screen appears on the display as shown in Figure 30.

Figure 30. Total Reserved Slots Confirmation screen

5. Press the Back button until you return to the Main menu screen. Your change will take effect the next time you boot the library.

Chapter 3. Library configuration 25

26 4560SLX Tape Library: User’s Guide

Chapter 4. Operation

This chapter describes how to operate the 4560SLX Tape Library.

Using the touch screen

The touch screen enables you to set up and configure the library. This section describes the following options that are available from the library default screen:

v Technical support information v Mail slot access v Magazine access v Move media v LCD contrast control v Menu v Online v Status v Power

Technical support information

Select the Contact IBM button on the top left corner of the library default screen to display technical support information as shown in Figure 31.

Figure 31. Technical Support Assistance screen

Mail Slot Access (left magazine only)

Select this option to display the Mail Slot Access screen as shown in Figure 32 on page 28. This option enables you to access the mail slot while the library is online. Simply select the mail slot you want to open. The locked icon will change to unlocked and the left side door of the selected library will open.

The mail slot is always the first tape cartridge slot in the left magazine. It can be password protected.

Figure 32. Mail Slot Access screen

Note: In a scaled multi-module library system, selecting the Mail Slot Access

button on the master library touch screen displays the mail slots of all the libraries in the stack. This is the only way to access the mailslots of the other libraries.

Magazine Access

Select this option to display the Magazine Access screen as shown in Figure 33. The Magazine Access option enables you to access the magazine doors for tape cartridge placement or removal. Access is gained by selecting the library you want to access and then selecting left, right, or both. The lock icons will change to unlocked and the doors of the selected library will open.

Magazine access can be password protected.

Figure 33. Magazine Access screen

Note: In a scaled multi-module library system, selecting the Magazine Access

button on the master library touch screen is the only way to access the left and right magazines of all libraries in the stack.

Move Media

Select this option to display the Move Media screen as shown in Figure 34 on page 29. The Move Media option enables you to remove cartridges from a tape drive, load cartridges into a drive, or move cartridges within the library.

28 4560SLX Tape Library: User’s Guide

Figure 34. Move Media screen

To move a cartridge, complete the following procedure:

1. Touch the Source box or Source Element Type from the Move Media screen. The Source box will change from gray to an active state as shown in Figure 35.

Figure 35. Move Media screen (source)

2. From the Source Element Type area, select the element type you want to move. Drive 2 is used for this example.

3. Touch the Destination box on the Move Media screen. The Destination box will change from gray to an active state as shown in Figure 36.

Figure 36. Move Media screen (destination)

4. From the Destination Element Type area, select the element type you want to move media to. Continue selecting the destination option until the desired

Chapter 4. Operation 29

option is displayed in the Destination box. For example, touching Slot three times displays Slot 3 in the Destination box.

5. Select the Execute Move button. The library robotics moves the cartridge to the destination you selected.

LCD contrast controls

This option enables you to increase or decrease the contrast of the LCD display. Incremental steps are set by adjusting the LCD contrast controls using the up and down arrows from the upper right corner of the library default screen.

If the mode is implicit, the library unloads a tape drive before attempting to move a cartridge from that tape drive. If the mode is explicit, the host must issue a SCSI UNLOAD command to a tape drive before each MOVE MEDIUM command that removes a cartridge from that tape drive. The default is implicit.

slots from use. Some host software impose size limits on library magazines for licensing purposes. The default is 0.

cycle. To use this option, reserve a slot for a cleaning cartridge using the Total Reserved Slots option. The default is enabled.

library displayed as zero-based or one-based numbers. This only affects the touch screen, not the actual SCSI addresses. The default is one-based.

to random or sequential. The default is random.

frequency mode. The default is normal. Note: This is only available if Library Mode is set to sequential.

of the LCD display.

mail slot enabled.

Chapter 4. Operation 31

Table 2. Library options (continued)

Option Description

Barcode Label Size This option enables you to limit the maximum number of

characters of the bar code label. Possible settings are 1 through 8. The default is 8.

Barcode Label Alignment This option enables you to specify the alignment of a bar

code label. The options are left or right. When used in conjunction with the label size option, this option strips unwanted trailing characters (left alignment) or leading characters (right alignment). The default is left align.

Barcode Label Check Digit This option enables you to specify whether to enable or

disable the verification of a check digit character in the barcode label. The default is disabled.

Barcode Reader This option enables you to specify whether the barcode

reader will retry reading barcode labels. The default is retries enabled.

Module Configuration This option enables you to specify the library module

configuration. Three options are available: v Standalone - This option is used when the library

contains a single module.

v Master - This option is used to select the module which

controls the pass-thru mechanism in a multi-module library.

v Slave - This option is used to select the other modules in

a multi-module library.

SCSI Options: This option enables you to view the settings defined from the SCSI option in the Edit Options area as shown in Figure 39.

Figure 39. View SCSI Options screen (initial screen)

Table 3 describes the available SCSI options.

Table 3. SCSI configuration options

Definition Option and default description Default value

Drive n Bus ID This option enables you to set the SCSI addresses of

the drives. The designators Drive 1 (outer tape drive) through Drive n refer to the first through nth drives. (one based default)

Library SCSI BusIDThis option enables you to set the SCSI addresses

for the library robotics.

Drive1=1 Drive2=2

32 4560SLX Tape Library: User’s Guide

Table 3. SCSI configuration options (continued)

Definition Option and default description Default value

Library SCSI Bus Parity

This option enables you to set the library robotics SCSI bus parity checking.

Enabled

SCSI Mode This option defines the loader as SCSI-2 or SCSI-3. SCSI-3 Mailslot access This option defines when the mailslot is accessible. Prevent/Allow

Medium Command Determines Access

Unit Attention Reporting

This option enables you to select reporting of all or only one stacked-unit attention conditions. If set to

Report All

all, the unit reports all unit attention conditions in sequence. If set to one, the unit reports only the highest priority condition.

Init Element Status This option enables you to specify the library

No Inventory response to the SCSI INITIALIZE ELEMENT STATUS command. The possible settings are no inventory, force inventory, and force label scan.

Test Unit Ready Reporting

This option enables you to specify the response to a TEST UNIT READY command if the library is in

Standard

sequential mode. The possible settings are standard or custom. Standard returns check condition not ready and custom returns good status.

Device Capability Page Length

This option enables you to choose between two lengths of the mode sense/select device capabilities

Short (14 bytes)

page (SCSI page 1Fh), which are short (14 bytes) and long (18 bytes), to accommodate different SCSI device implementations of this page.

Transport Element Base Address

Storage Element Base Address

Transfer Element Base Address

Import/Export Element Base

This option enables you to set the base address for the robotics mechanism.

This option enables you to set the base address for the magazine slots.

This option enables you to set the base address for the tape drives.

This option enables you to set the base address for the mail slot.

1E0

1C0

Address Product

Identification

This option enables you to specify the response of the library robotics to the SCSI INQUIRY command

4560SLX

in the product ID fields.

Vendor Identification

This option enables you to specify the response of the library robotics to the SCSI INQUIRY command

IBM

in the vendor ID field.

Post Recovered Errors

This option enables you to set the post recovered errors.

Disabled

Chapter 4. Operation 33

Table 3. SCSI configuration options (continued)

Definition Option and default description Default value

TapeAlert Mode This option enables you to specify the conditions

for logging and reporting the following tape alert data options:

v Logging Disabled: Inhibits the logging feature. v No Exceptions: Prohibits the library from

reporting information exceptions.

v Generate Unit Attention: Reports information

exceptions with a Unit Attention sense key and an ASC/ASCQ of 5D/00.

v Conditionally Generate Recovered Error:

Reports information exceptions with a Recovered Error sense key and an ASC/ASCQ of 5D/00, if Recovered Error Reporting is enabled.

v Unconditionally Generate Recovered Error:

Reports information exceptions unconditionally with a Recovered Error sense key and an ASC/ASCQ of 5D/00.

v Generate No Sense: Reports information

exceptions with a No Sense sense key and an ASC/ASCQ of 5D/00.

v Report on Unsolicited Request Sense: Reports

information exceptions with a No Sense sense key and an ASC/ASCQ of 5D/00, only in response to an unsolicited REQUEST SENSE command.

Abort Move Status This option enables you to specify the SCSI

response while aborting a SCSI command. The possible settings are busy or not ready.

Door Open Response

Initiate Wide Data Transfer Negotiation

Data Speed Transfer

This option enables you to specify the SCSI response when a library door is open. The settings are ready or not ready.

This option enables you to set the library to initiate a SCSI synchronous and wide data transfer negotiation with the host. The settings are do not initiate or initiate.

This option enables you to set the SCSI data transfer rate to Synchronous, 10 MB/sec, 5 MB/sec or Asynchronous Only.

Logging Disabled

Busy

Not Ready

Initiate

Synchronous, 10 MB/sec

Network Options: This option enables you to view the settings defined in the Network option in the Edit Options area as shown in Figure 40 on page 35.

34 4560SLX Tape Library: User’s Guide

Figure 40. View Network Options screen

Table 4 describes the available Network options.

Table 4. Network configuration options

Definition Option and default description Default value

IP Address Determination

Private IP Base Address

Private IP Subnet This option enables you to specify a private IP

Private IP Gateway

Note: These options are only valid if the IP Address Determination Option is set to User Specified IP Address.

This option enables you to set the way an IP address is determined. The possible choices are: Obtain An IP Address From a DHCP Server and User Specified IP Address.

This option enables you to specify a private IP base address. Note: Master configurations only; ignored otherwise.

subnet. Note: Master configurations only; ignored otherwise.

This option enables you to specify a private IP gateway. Note: Master configurations only; ignored otherwise.

Obtain An IP Address From a DHCP Server

92.168.1.1

255.255.255.0

192.168.1.1

Library Info: This option enables you to display miscellaneous library information. The Miscellaneous Library Info screen displays the library firmware revision, IP address, and the library serial number as shown in Figure 41 on page 36.

Chapter 4. Operation 35

Figure 41. View Library Info screen

Cartridge Map: This option provides a visual indication of all library drives, mail slots and magazine slots, including whether there is a cartridge present and corresponding barcode label, if available.

Figure 42. Cartridge map

Utilities

The Utilities area contains the following screens:

v Maintenance v Diagnostics v Factory v Security Level

Maintenance: This option enables you to:

v Set slave defaults v Reboot server v Fail-over to secondary master

Diagnostics: This option enables you to select and run several self-diagnostic library tests.

Factory: This option is for factory use only.

Security Level: This option enables you to set passwords for one of the four

available security levels as shown in Figure 43 on page 37.

36 4560SLX Tape Library: User’s Guide

Figure 43. Security Level screen

Table 5. Security level options

Security level Access

User Level 1 Mail slot access only User Level 2 Mail slot and magazine access only Service User and Service menus Factory User, Service, and Factory menus

Edit Options

The Edit Options area contains the following screens:

v Library v SCSI v Network v Passwords

Library: This option enables you to define the library options used to configure the library for your specific needs. Defined options can be viewed in the View System Data area as shown in Figure 44. For a description of the available Library options, see Table 2 on page 31.

Figure 44. Edit Library Options screen

SCSI: Select this option to define the SCSI options used to configure the library for your specific needs as shown in Figure 45 on page 38. For a description of the available SCSI options, see Table 3 on page 32.

Chapter 4. Operation 37

Figure 45. Edit SCSI Options screen

Network: This option enables you to define the network options used to configure the library for your specific needs as shown in Figure 46. For a description of the available network options, see Table 4 on page 35.

Figure 46. Edit Network Options screen

Passwords: This option enables you to define the password options used to configure the library for your specific needs as shown in Figure 47 on page 39.

The Password screen offers three levels of security.

v User level 1 - This is the lowest level, which allows users access to the mail slot. v User level 2 - This level allows magazine access and allows users to move

media.

v Service - This is the highest level, which allows users access to the menu that

enables them to view and edit library and SCSI options.

38 4560SLX Tape Library: User’s Guide

Figure 47. Edit Passwords Options screen

Each password is represented by four decimal digits that are stored in NVRAM (non-volatile memory) in a range of 0001 to 9999. 0000 is used to disable password verification for that level.

Enabling a password causes all disabled higher levels to also be enabled to that value. As a result, prior to accessing a higher level operation, you are prompted first to enter the higher level password. This prevents someone from entering an unprotected Menu mode and changing the lower-level password to defeat it.

You can also use a higher level password to gain access to a lower level operation. For example, you can use the Service password to access the Move Media operation. This gives full access (without validating) to the service operations.

Media can also be locked by software running on the host. The library does not provide a touch screen override for this command. Usually, exiting the host software restores media access. In the event of host failure, you can restore media access by cycling the library power. Procedures for locking and unlocking magazine doors and media are described later in this chapter.

Online

This option enables you to place the library online or offline. By default the library comes online after a power-up initialization.

Status

This option displays the Library Initialization screen. You can identify a tape drive type and view physical tape drive status, tape drive cleaning information, and tape cartridge information by opening the corresponding areas on the screen as shown in Figure 48 on page 40.

Chapter 4. Operation 39

Figure 48. Status screen

Power

This option initiates a library power-down operation. Figure 49 shows the confirmation screen that is displayed when this option is selected. The library moves the shuttle assembly to the parked position before powering down.

Figure 49. Power Down Initiation screen

Using tape cartridges

This section describes how to remove magazines, insert cartridges into a magazine, use the mail slot, and use bar codes.

Removing magazines

A magazine must be removed from the library in order to replace tape cartridges. Before you remove a magazine, make sure the slot you want to use is not already reserved for a tape cartridge that is in a tape drive. The safest way to do this is to unload all tape drives before removing a magazine. You can unload all the tape drives either through your host system software or by using the Move Media option on the library default screen.

You must manually remove the library magazines. To access the magazines, use the Magazine Access Option Default screen. This option enables you to open the left or right magazine doors separately or both magazine doors at the same time. After opening the appropriate magazine door, pull the magazine out and away from the library chassis as shown in Figure 50 on page 41.

40 4560SLX Tape Library: User’s Guide

1 Left magazine 2 Right magazine

Figure 50. Removing tape cartridge magazines

Inserting cartridges into a magazine

A full magazine is shown in Figure 51. Note that the lowest numbered tape cartridge slot is the one closest to the front of the magazine.

Insert tape cartridges so that the bar code labels are facing outward.

Note: Handle and store tape cartridges in a clean and dust-free environment.

1 Lowest numbered tape cartridge slot 2 Bar code label 3 Highest numbered tape cartridge slot

Figure 51. Tape magazine with tape cartridges installed

Using the mail slot (left magazines only)

The mail slot is used only with host system software that supports this feature. The mail slot feature enables you to insert or remove a single tape without removing the entire magazine. You access the mail slot using the Mail Slot Access option from the library default screen. This option enables you to open the left

Chapter 4. Operation 41

magazine door for mail slot access. After opening the left magazine door, pivot the mail slot forward to insert a tape cartridge as shown in Figure 52.

IMPORTANT: The mail slot must be enabled (factory default) using the Mail Slot Mode option from the Edit Library Options menu. For more information on Library options, see Table 2 on page 31.

1 Mail slot 2 Tape cartridge

Figure 52. Left magazine mail slot

Bar code labels

Sample bar code labels are included with your purchase. Also included are instructions on ordering additional labels. Figure 53 shows you how to install a bar code label onto a tape cartridge.

Figure 53. Bar code label installation

42 4560SLX Tape Library: User’s Guide

SDLT LTO

Chapter 5. Maintenance

This chapter describes how to replace and run cleaning cartridges in the 4560SLX Tape Library.

Note: Only qualified service technicians should perform the other menu options

contained in the Maintenance submenu.

Supported media

IBM supports the following brands of data and cleaning cartridges: v SDLT data cartridges

– IBM (Part number: 35L1119) – Maxell (Part number: SDLT1/1800) – Quantum (Part number: MR-SAMCL-01)

v SDLT cleaning cartridges

– IBM (Part number: 19P4357) – Quantum (Part number: MR-SACCL-01)

v LTO data cartridges

– IBM (Part number: 08L9120) – Fuji (Part number: 26120010) – Maxell (Part number: LTOU1/100) – Imation (Part number: 0-51122-41089-5)

v LTO cleaning cartridges

– IBM (Part number: 08L9124)

Note: This list can change as new media is introduced. For a current list of

supported brands of data and cleaning cartridges, search for ″supported media″ on the http://www.pc.ibm.com/support IBM Web site.

Running a cleaning cartridge

You can manage the cleaning of the installed tape drives automatically by enabling Auto Clean mode or manually by selecting the Clean Drive menu option from the Maintenance submenu on the front panel display.

Note: It is good practice to run a cleaning cartridge using the Auto Clean Mode.

Automatically running a cleaning cartridge

You can configure the library to automatically run the cleaning cartridge. If a tape drive needs cleaning, it sends a message to the library. This activates an automatic cleaning cycle (if the cleaning cartridge slot has been reserved and Auto Clean mode has been selected from the Options menu).

To automatically run a cleaning cartridge using Auto Clean mode, reserve a cleaning cartridge slot and enable the Auto Clean mode.

Manually running a cleaning cartridge

You can manually run a cleaning cartridge from three locations: v The mail slot - Running a cleaning cartridge from this location does not require

a magazine to be removed, a data cartridge slot to be used, or a cleaning cartridge slot to be reserved.

v A data cartridge slot - Running a cleaning cartridge from this location requires a

magazine to be removed so that a cleaning cartridge can be inserted in a data cartridge slot.

v The cleaning slot - Running a cleaning cartridge from this location requires the

last data cartridge slot be reserved for exclusive use as a cleaning cartridge slot. The advantage of this method is that the cleaning cartridge is stored in the library and is always available for use. It only needs to be handled when it needs to be replaced.

Running a cleaning cartridge from the mail slot

To run a cleaning cartridge from the mail slot, complete the following procedure:

1. Install a cleaning cartridge into the mail slot.

2. Select the Clean Drive menu option from the Maintenance submenu on the

Menu screen.

3. Select Source and then Mail Slot in the Element Type box.

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, select

Drive in the Destination Element Type box to sequence through the available tape drive choices. You can also use the keypad to enter the tape drive number.

5. Select Execute Clean when the source and destination entries are correct. When the cleaning cycle completes, the library returns the cleaning cartridge to the mail slot.

6. Select Mail Slot Access from the Status screen to remove the cleaning cartridge.

Running a cleaning cartridge from a data cartridge slot

To run a cleaning cartridge from a data cartridge slot, complete the following procedure:

1. Install a cleaning cartridge into the appropriate data cartridge slot.

2. Select the Clean Drive menu option from the Maintenance submenu on the

Menu screen.

3. Select Source. If the default entry is not the slot with the cleaning cartridge, select Slot in the Element Type box to sequence through the available cartridge slots. You can also use the Decimal Keypad Backspace and Numeric Keys to enter the slot number.

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, select Drive in the Destination Element Type box to sequence through the available

tape drive choices. You can also use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number.

5. Select Execute Clean when the source and destination entries are correct. When the cleaning cycle completes, the library returns the cleaning cartridge to the data cartridge slot.

6. Select Magazine Access from the Status screen to remove the cleaning cartridge.

Running a cleaning cartridge from the cleaning slot

To run a cleaning cartridge from the cleaning slot, complete the following procedure:

44 4560SLX Tape Library: User’s Guide

1. Reserve the cleaning cartridge slot. For more information, see “Setting up reserved tape cartridge slots” on page 23.

2. Install a cleaning cartridge in the reserved slot.

3. Select the Clean Drive menu option from the Maintenance submenu on the

Menu screen. The Source window defaults to the cleaning slot (cleaning slot 0).

4. Select Cleaning. If the default entry is not the tape drive to be cleaned, select Drive in the Destination Element Type box to sequence through the available

tape drive choices. You can also use the Decimal Keypad Backspace and Numeric Keys to enter the tape drive number.

5. Select Execute Clean, when the destination entry is correct. When the cleaning cycle completes, the library returns the cleaning cartridge to the cleaning cartridge slot.

Replacing a cleaning cartridge in a reserved slot

When the cleaning cartridge has been exhausted, a message appears on the touch screen indicating that the cleaning cartridge has expired. Examine the Status screen to make sure that the cleaning cartridge has been unloaded from the tape drive. If not, unload the cleaning cartridge using the Move Media menu option from the Status screen.

A cleaning cartridge can be removed and replaced by removing the right magazine or by using the mail slot.

Replacing a cleaning cartridge in the right magazine

To replace a cleaning cartridge in the right magazine, complete the following procedure:

1. Select Magazine Access from the Status screen.

2. Remove the magazine from the library.

3. Remove the expired cleaning cartridge from the last slot. Mark it EXPIRED and

then properly dispose of it.

4. Place a new cleaning cartridge in the last slot of the magazine.

5. Replace the right magazine.

Replacing a cleaning cartridge in the mail slot

To replace a cleaning cartridge in the mail slot, complete the following procedure:

1. Select the Move Media menu option from the Status screen.

2. Select Source and then select Cleaning Slot in the Source Element Type box.

3. Select Destination and then select Mail Slot in the Destination Element Type

box.

4. Select Execute Move to place the cleaning cartridge in the mail slot.

5. When the move completes, press the Back button to access the library default

screen.

6. Select Mail Slot Access from the Status screen.

7. Remove the expired cleaning cartridge. Mark it EXPIRED and then properly

dispose of it.

8. Place a new cleaning cartridge in the mail slot.

9. Select the Move Media option from the Status screen.

10. Select Source and then select Mail Slot in the Source Element Type box.

Chapter 5. Maintenance 45

11. Select Destination and then select Cleaning Slot in the Destination Element Type box.

12. Select Execute Move to put the new cleaning cartridge in the reserved slot.

46 4560SLX Tape Library: User’s Guide

Chapter 6. Troubleshooting

The following information might be useful if you experience problems using the 4560SLX Tape Library.

Platform problems

Incorrectly installing or configuring the 4560SLX Tape Drive can cause platform problems. In this occurs, the library appears to be operating normally, but no data can be interchanged. An error code might be displayed on the touch screen. To identify this type of problem, check your installation and configuration setup. For information on how to correctly install and configure the library, see Chapter 2, “Installation” on page 11.

General drive errors usually result from a miscommunication between the library and tape drive, or from a mechanical malfunction within the library. The touch screen displays error messages and fault symptom codes (FSCs) when platform problems and general drive errors occur. Use the FSCs to report errors to IBM technical support or to determine a recovery procedure.

Error recovery procedures (ERPs)

Figure 54 on page 48 outlines the troubleshooting steps for error recovery.

TROUBLESHOOTING

AND ERROR RECOVERY

ERROR, FAULT, MALFUNCTION

Determine Suspected

Error Type

PLATFORM

No FSC displayed.

Normal front panel operation

Cycle the power

to the library

Retry

Check configuration

(see Chapter 3)

Call Technical Support

CARTRIDGE ERROR

FSC might be displayed

Cartridge will not eject

Normal operation impossible

GENERAL DRIVE

FSC and ERP displayed

on touch screen

Follow the ERP on

touch screen

Find FSC in Table 7

Follow the ERP in Table 6

Call Technical Support

Figure 54. Troubleshooting flow chart

Table 6 lists ERPs reported on the touch screen of the library. This list includes only those procedures that can be safely performed by a user. For a list of FSCs and their related ERPs, see Table 7 on page 49.

Table 6. Error recovery procedures

ERP code Procedure/Description

C Cycle power to the library using the power option on the touch screen.

D Turn off power to the library and inspect connectors and cables.

F Invalid operation. Select parameters correctly and try again.

G Call IBM technical support.

48 4560SLX Tape Library: User’s Guide

Wait 30 seconds to power on again.

Fault symptom codes (FSCs)

Table 7 lists the FSCs and their related ERPs that might be displayed on the touch screen. If an FSC continues, report it to IBM technical support.

Table 7. Fault symptom codes

Message FSC ERP

OS Catastrophic Error 0901 G OS Task Exit Error 0902 G SCSI Firmware Error 1001 D,G SCSI FIFO Empty 1002 D,G SCSI FIFO Error 1003 D,G SCSI Gross Error 1004 C,D,G Illegal SCSI Cnt Cmd 1005 C,D,G SCSI Message Error 1006 D,G SCSI Invalid Element 1007 D,G SCSI No Pending Int. 1008 D,G SCSI Invalid Int. 1009 D,G Illegal Move 2008 C,G Door Open (status only) 2009 F Menu Mode (status only) 200A F Cart Unaccessible 200C F Drive In Error 200D C,G No Magazine 200E F Removal Prevented 200F F Ctl. Firmware Error 2010 C,G Drive Code Update Command Error 2080 C,G Move Command Failure 2081 C,G Open Mail Slot Fault 2090 C,G Open Left Door Fault 2091 C,G Open Right Door Fault 2092 C,G Open Doors Fault 2093 C,G Open DLT Handle Fault 2094 C,G No IP Address Found 20a0 C,G No IP Address Mode Fault 20a1 C,G No Gateway Address Found 20a2 C,G Unknown Exchange For The Async message 20b0 C,G Drive In Error 20c0 C,G Drive In Error 20c1 C,G Motor Fault Condition 3000 C,G Shuttle Tach Errors 3001 C,G Picker Tach Errors 3002 C,G Rotary Tach Errors 3003 C,G

Chapter 6. Troubleshooting 49

Table 7. Fault symptom codes (continued)

Message FSC ERP

Vertical Tach Errors 3004 C,G Passthru Tach Errors 3005 C,G Excessive Picker Friction Error 3006 C,G Bin Fetch Failure 3011 C,G Bin Stow Failure 3012 C,G Drive Fetch Failure 3013 C,G Drive Stow Failure 3014 C,G Drive Timeout Failure 3015 C,G Drive Status Failure 3016 C,G Drive In Flux Timeout 3017 C,G Drive Load Retry Failed 3018 C,G Drive Open Door Failed 3019 C,G Drive Close Door Failed 301A C,G Drive Communication Error 301B C,D,G Drive Get General Status Fail 301C C,D,G Drive Get Status 3 Fail 301D C,D,G Undefined Config 3020 C,G Orphan Cartridge not flowed 3030 C,G Chassis S/N Mismatch. Previous S/N retained 3031 G Chassis S/N Character count is not correct 3032 G Chassis S/N did not scan 3033 G Chassis S/N save operation failed 3034 G Motor Firmware Error 3040 C,G Loader Received Invalid Command 3041 C,G Motor Firmware Error 3042 C,G Missing Magazine 3050 F No Cartridges In Library 3051 F Too Many Cartridges 3052 F Need 3 Cartridges Minimum 3053 F Need 1 Drive Minimum 3054 F Need 5 Cartridge Minimum 3056 F Invalid Magazine Type 3057 F Magazine Type Change Not Handled 3058 F Zone Sequence Error 3060 C,G Drive Eject Fail 3070 C,G Drive Eject Fail 3071 C,G Drive Eject Fail 3072 C,D,G Drive Eject Fail 3073 C,D,G Soft Fetch Retry 3080 C,D,G Soft Fetch Retry 3081 C,D,G

50 4560SLX Tape Library: User’s Guide

Table 7. Fault symptom codes (continued)

Message FSC ERP

Drive Stow Failed, Media Returned to Source 3082 F Drive Stow Failed, Media Remains in Drive 3083 F Unsupported Drive For Requested Operation 3084 F No Retry On Fetch/Stow 308F F Picker Jammed 3100 C,G Picker Jammed 2 3102 C,G Picker Jammed 3 3103 C,G Picker Jammed 4 3104 C,G Picker Jammed 5 3105 C,G Picker Jammed 6 3106 C,G Picker Jammed 7 3107 C,G Picker Jammed 8 3108 C,G Picker Jammed 9 3109 C,G Picker Jammed 10 310A C,G Picker Jammed 11 310B C,G Picker Jammed on Stow 310F C,G Picker Retries Exceeded 3110 C,G Picker Retries Exceeded 1 3111 C,G Picker Retries Exceeded 2 3112 C,G Picker Retries Exceeded 3 3113 C,G Picker Retraction Error 3115 C,G Shuttle Jammed 3200 C,G Shuttle Jammed 3201 C,G Shuttle Jammed 3202 C,G Shuttle Jammed 3203 C,G Shuttle Jammed 3204 C,G Shuttle Jammed 3205 C,G Rotary Jammed 3300 C,G Shuttle on Wrong Side of the Rotary 3301 C,G Rotary Cannot Find Zones 3302 C,G Passthrough Elevator Jammed 3400 C,G Vertical Elevator Jammed 3500 C,G No DLTs Attached 5010 F All Slots Empty 5011 F DLT Already Loaded 5014 F Expired Clean’g Cart 5015 F Not a Clean’g Cart 5016 F DLT Timeout Error 5035 C,D,G Move Command Fail 503B F Clean Operation Timeout 503C F

Chapter 6. Troubleshooting 51

Table 7. Fault symptom codes (continued)

Message FSC ERP

Drive Status Fail 503D F Command response from unexpected source 7001 D,G Control command execution failed 7002 D,G Control response not matched to a known command 7003 D,G Loader response not matched to a known command 7004 D,G Drive response not matched to a known command 7005 D,G Flash response not matched to a known command 7006 D,G Drive index on Update Status message was invalid 7007 C,D,G The Drive response was not expected 7008 C,D,G The opcode for a WORD message was unknown 7009 C,D,G The opcode for a DWORD message was unknown 700A C,D,G The button causing library to go offline was unknown 700B C,D,G Destination Xchg was Null 700C C,G Sending of a cmd failed 700D C,G Deactivating a drive that is not attached 700E C,G Deactivation of a drive failed 700F C,G Drive removal failed 7010 C,G HotPlug statue update failed 7011 C,G Drive is Active failed 7012 C,G Control Com Unidentified 7013 C,G Drive status update failed 7014 C,G Loader command execution failed 7015 C,G Sequential command execution failed 7016 C,G Destination Xchg for msg. was Null 7017 C,G Bad src mod in peg msg 7018 C,G Peg message wrapping a Null msg. ptr. 7019 C,G Xchg conversion failed 701A C,G Invalid L-drive number to convert 701B C,G Invalid P-drive number to convert 701C C,G Invalid mod number to convert 701D C,G Cartridge reject recovery failed 8001 C,D,G Drive Fan stalled 8002 C,D,G Drive load did not complete 8003 C,D,G Invalid drive was installed 8004 F Orphan cartridge recovery failed 9001 C,D,G Move operation failed 9002 C,D,G SMX send error A001 C,G SMX receive error A002 C,G Comm free list empty A003 C,G Invalid comm. put attempt A004 C,G

52 4560SLX Tape Library: User’s Guide

Table 7. Fault symptom codes (continued)

Message FSC ERP

Invalid comm. get attempt A005 C,G Comm initialization error A006 C,G Put of a NULL comm A007 C,G Msg contains no comm A008 C,G Comm return address is unknown A009 C,G

Note: If an error message is displayed that is not included in Table 7, write down

the fault code number and follow the recovery procedure. If the same error occurs again, call IBM technical support.

Chapter 6. Troubleshooting 53

54 4560SLX Tape Library: User’s Guide

Chapter 7. Using the NeoCenter utility

The NeoCenter utility enables you to configure the unit using the Windows interface. The utility enables you to perform the following tasks:

v Establishing communication with your host v Setting IP addresses v Setting an access password v Setting SNMP traps v Setting e-mail addresses v Setting remote FTP server parameters v Setting SCSI parameters v Setting the SCSI identification v Setting library parameters v Setting the drives v Uploading data v Downloading data v Rebooting the library

Establishing communication with your host

To establish communication with your host, complete the following procedure:

1. Turn on the power.

2. Connect the RJ11-DB9 cable between the connector labeled RS232 on the library

and a COM port on the host computer. Note the port you select.

3. Power up the host computer and boot into Windows. Windows 95, Windows 98, Windows 2000, or Windows NT

4. Install the configuration utility from the included 3.5” diskette (A:\SETUP).

5. Launch the configuration utility. The Main screen is displayed.

6. Click Connect.

The Serial Port Setting screen is displayed.

7. Verify settings of the COM port and click OK.

4.0 are supported.

Note: If the connection is not successful, check all cable connections and repeat

step 6 and step 7. If communication with the library fails again, contact IBM Technical Support.

Setting IP addresses

To set IP addresses, complete the following procedure:

Note: Configuration addresses are network specific. Contact your network system

administrator for the appropriate values. These settings enable access to your library from your network and the World Wide Web.

1. Establish communications with the library, if not already established.

2. On the Main screen, select Configure.

An upload process screen is displayed for a moment and then the Configure dialog box appears:

Figure 55. Configure dialog box - IP addresses

3. Select the IP Addresses tab.

4. Set the IP addresses by doing one of the following:

v Select the check box if you want the addresses to be set by a Dynamic Host

Configuration Protocol (DHCP) or BootP server.

v Specify the addresses individually.

5. Click OK to save the settings.

Setting an access password

Web TLC limits access to the system by means of passwords set on the configuration screen. Web TLC passwords allow for two levels of system access:

v Level 1 access allows operator viewing of library status only. v Level 2 access allows full control, permitting the user to move tapes and modify

library configuration settings.

Note: Level 2 access can be disabled entirely.

To set an access password, complete the following procedure:

1. Establish communications with the library.

56 4560SLX Tape Library: User’s Guide

2. On the Configure screen, select the Access tab. The Access tab panel is displayed.

3. Place the text cursor into a level field and type in the password.

4. Enable or disable Level 2 access.

5. Enter the library name.

6. Click OK to save the settings.

Note: The Access tab panel permits you to specify a familiar, mnemonic name for

Setting SNMP traps

To set SNMP traps, complete the following procedure:

Note: Configuration addresses are network specific. Contact your network system

1. Establish communications with the library.

2. On the Configure screen, select the SNMP Traps tab.

The SNMP tab panel displays fields that enable you to enter the IP addresses of up to four hosts that can receive SNMP traps.

3. Enter the appropriate values in the fields.

4. Click OK to save the settings.

your library. This name will be displayed on many pages of your Web TLC site.

administrator for the appropriate values. These settings enable the Web TLC to send system events asynchronously to the network.

Setting e-mail addresses

To set e-mail addresses, complete the following procedure:

1. Establish communications with the library.

2. On the Configure screen, click the E-Mail Addresses tab.

The E-Mail Addresses tab panel is displayed.

3. Enter the name or IP address of the SMTP mail server.

4. Enter up to four e-mail addresses.

These addresses will be e-mailed upon notification of specific system events.

5. Click OK to save the settings.

Setting remote FTP server parameters

These settings enable the user to download firmware to the Web TLC or to the library using a remote FTP site.

1. Establish communications with the library.

2. On the Configure screen, click the Remote FTP Server tab.

The Remote FTP Server tab panel is displayed.

3. Enter the necessary server information. If the default name or address has been updated or is unavailable, contact IBM

Technical Support.

4. Click OK to save the settings.

Chapter 7. Using the NeoCenter utility 57

Setting SCSI parameters

1. Establish communications with the library.

2. On the Configure Library screen, click the SCSI Parameters tab.

The SCSI Parameters tab panel is displayed.

3. Click OK to save the settings. For a complete description of the above selectable options, including default

options, see Chapter 3, “Library configuration” on page 21.

Setting the SCSI identification

1. Establish communications with the library.

2. On the Configure Library screen, click the SCSI Identification tab.

The SCSI Identification tab panel is displayed.

3. Click OK to save the settings. For a complete description of the above selectable options, including default

options, see Chapter 3, “Library configuration” on page 21

Setting library parameters

1. Establish communications with the library.

2. On the Configure Library screen, click the Library Parameters tab.

The Library Parameters tab panel is displayed.

3. Click OK to save the settings. For a complete description of the above selectable options, including default

options, see Chapter 3, “Library configuration” on page 21.

Setting the drives

Uploading data

1. Establish communications with the library.

2. On the Configure Library screen, click the Drives tab.

The Drives tab panel is displayed.

3. Click OK to save the settings.

The configuration utility enables you to upload binary data files containing system trace information for diagnostic troubleshooting. Uploads enable you to view the current unit configuration.

The Upload function creates binary files that you can save. The utility includes a post-processor that converts files into readable form. You can view the files using the text editor of your choice.

To upload data, complete the following procedure:

1. Establish communications with the library.

2. On the main screen, select Upload.

The Upload Data From Library prompt is displayed:

58 4560SLX Tape Library: User’s Guide

Figure 56. Upload Data From Library prompt

3. Click the radio button for System Trace or Non-Volatile Trace.

4. Use the Browse button to select a network destination for the uploaded binary

file. The default file name appears in the Binary File field at the end of the network

path.

5. To create a text version of the file, select the Post-Process Upload Data check box.

6. Use the associated Browse button to select NexGen.tdb in the Database File field. This file is necessary to decode the uploaded file into text.

7. Use the associated Browse button to select a destination for the text file. The default file name appears in the Post-Processed File field at the end of the

specified network path.

8. Click OK to start the upload. An Upload Progress screen momentarily displays a percent complete bar. When

the upload is complete, your selected text editor application launches and displays the text version of the file.

Chapter 7. Using the NeoCenter utility 59

Downloading data

The library firmware is resident in flash memory; however, IBM periodically updates this code. You can find the latest firmware files by searching on ″4560SLX″ on the http://www.pc.ibm.com/support IBM Web site. The configuration utility enables you to remotely download flash image files that contain the updated firmware.

The download process takes place in two stages. First, the data is downloaded into RAM and is verified; then, it is programmed into the flash memory.

To download new firmware, complete the following procedure:

1. Establish communications with the library.

2. On the Main screen, select Download.

The Download Data to Neo Library prompt is displayed:

Figure 57. Download Data to Library prompt

3. Use the browse button to display the firmware binary image file you want to download in the Select field.

4. Click OK. A Download Progress screen is displayed that tracks the progress of the

download into RAM and its checksum is verified. When the download completes, another progress screen is displayed that tracks

valid flash programming. When the programming is complete and the NeoCenter is rebooting, a confirmation screen is displayed.

5. Click OK to return to the Main screen. If flash programming does not complete, check all cable connections and repeat

download step 1 through step 5. If the download fails again, contact IBM Technical Support.

60 4560SLX Tape Library: User’s Guide

Rebooting the library

To reboot the library, complete the following procedure:

1. Establish communications with the library.

2. From the Diag menu, select the Reboot NeoCenter option.

3. Click Yes.

4. Click OK.

Chapter 7. Using the NeoCenter utility 61

62 4560SLX Tape Library: User’s Guide

Chapter 8. Web TLC

Web TLC (Total Library Control) is a remote interface device built into your 4560SLX Tape Library that enables you to monitor and control your automated tape library. Web TLC enables you to view overall status and provides a control panel for making adjustments and viewing details down to the cartridge level. Web TLC hosts a dedicated, protected Internet site that displays a graphical representation of your library.

You can access Web TLC from the World Wide Web or from your local area network.

Serial

Configuration

Cable

World Wide Web

ISP

Ethernet

Network PC running

a browser

Figure 58. World Wide Web accessible

Serial

Configuration

Cable

Figure 59. Local area network

In order to use Web TLC, you must have the following:

v A 10 BaseT Ethernet network v A dedicated IP address (either Internet or local) v A host computer with COM port (initial setup and alternative maintenance

procedures only)

v Access to your network v A web browser installed on your computer (either Microsoft Internet Explorer

3.0 or higher or Netscape 3.0 or higher)

Hub

Operation

This section explains the functionality that is available on Web TLC but not always found on deployed hardware systems. To configure Web TLC you must utilize Network Options on the touch screen or set the IP addresses. See “Setting IP addresses” on page 55.

Web TLC access

To access Web TLC:

Note: The library must be in ready mode to establish communications with Web

TLC. If you are unable to access the unit with your browser, check whether the library is being operated locally.

1. Type the Web TLC IP address in the Location field of your Internet browser, and press Enter.

64 4560SLX Tape Library: User’s Guide

Figure 60. Web TLC login prompt

2. Enter your password in the appropriate field and click Login. The Web TLC Control Panel page appears with the Status screen displayed.

Figure 61. Web TLC control panel

Status

Click the Status button to view itemized status information for the library and for each drive. You can configure two browser settings from this screen:

v Auto refresh: off/1min/2min/5min

Auto refresh setting ensures that the status of your library displayed on the browser remains valid.

v Inventory Display: Logical / Physical

The inventory display setting enables you to display your library logically with drives and slots grouped separately or physically with drives and slots grouped by library module.

Information available from the Status screen:

v Library status v Drive status (summary) v Full drive status is available through the Full Drive Status button.

Move media

The Move Media button enables you to move a selected cartridge to a target drive or cartridge slot.

Note: Do not move tape cartridges while the library applications software is

running. If you do, unrecoverable software faults might occur!

Chapter 8. Web TLC 65

To move a selected cartridge using Web TCL, complete the following procedure:

1. Specify the source slot and destination.

2. Click the Execute the move button.

3. Click Confirm to proceed with the move.

Setup

Click Setup to set various configuration options. Select one of the configuration options from the menu to view or change parameters. The settings correspond to those in the Configure Menu on the library touch screen.

Functions

Click Functions to execute a cleaning or a diagnostic.

The functions available from this screen include the following:

v Perform a drive cleaning operations v Perform a free running library diagnostics v Perform standard library diagnostics v Drive flash operations v Reset Web TLC v Reset library

A screen is displayed notifying the user that selecting confirm will cause the library to go offline during the move media operation.

History

Click History to view a list of files that can be displayed or downloaded. When you select a file, a Save As window is displayed, which enables you to select a network destination for the download. When you click Display Trace, the trace log will be viewed through the browser.

66 4560SLX Tape Library: User’s Guide

Appendix A. Adding a tape drive

This appendix explains how to add a tape drive to the library. See Chapter 1, “Introduction” for a list of tape drives supported by the library.

To add a tape drive, complete the following procedure:

1. Unpack the tape drive and inspect it for any damage. If the tape drive has been damaged, return it to IBM for a replacement.

Note: With a blank panel or tape drive removed, there is access to moving

parts. DO NOT reach into open cavities.

2. Remove the blank panel that covers the appropriate tape-drive mounting bay as shown in Figure 62. Save the blank panel for future use.

Figure 62. Removing tape-drive blank panel

3. Carefully insert the tape drive into the mounting bay. Make sure you push the drive in all the way so that it fully seats the mating connectors at the rear of the library.

Note: The tape drives are hot-plug capable so you do not have to turn the

library off when removing or installing a tape drive.

Figure 63. Installing a tape drive

4. Secure the tape drive to the library using the two thumbscrews.

5. Configure the tape drive using the touch screen.

68 4560SLX Tape Library: User’s Guide

Appendix B. Adding a library module

The 4560SLX architecture is uniquely suited to growing storage needs. It enables the robotics in the 4560SLX Tape Library to exchange cartridges by means of a pass-through cartridge elevator, integrating the robotics of each individual module into a single high-performance library robotics system. The 4560SLX Tape Library can be modified by adding modules and cartridge elevators. Add drives to speed performance or magazine space for greater capacity.

The major steps needed to install a cartridge elevator are as follows:

1. Rack preparation Verify the correct installation and alignment of the rack-mounted modules as

described in Chapter 2, “Installation” on page 11. This is crucial when installing a cartridge elevator. Re-alignment of modules might be required during installation of a cartridge elevator.

2. Verify minimum firmware Check the firmware level of the module you select as the master control

module. The top module in the rack is the master control module.

3. Mechanical installation Substeps include:

v Installing a router v Installing a module in the rack v Assembling the cartridge elevator (the 10U is factory assembled)

Combinations of the base unit and available extensions can be added to accommodate virtually any configuration of SDLT modules up to a total of 40U.

v Installing a cartridge elevator in the rack-mounted modules

4. Configuration Touch screen inputs to configure master and slave modules

5. Cabling

v Motor cable from the master module to the primary cartridge elevator v 10BaseT cables from the router to master and slave modules

6. Secondary master Substeps include:

v Configuring the secondary master v Initiating fail-over v Restoring the primary master

Planning your installation

The multiple module cartridge elevator is intended to be mounted in a standard 19-inch equipment rack with a depth of 24 to 30 inches. There are two cartridge elevator accessories:

v 10U base cartridge elevator (Part number: 59P6662) v 5U cartridge elevator extension (Part number: 59P6663)

The cartridge elevator is composed of a 10U motor drive assembly with extensions equal to the combined heights of the number of modules installed in the rack. You will need to install an additional extension section and timing belt with each additional library you install.

Prepare each module in a multi-unit library system for cartridge elevator installation by removing the cartridge elevator cover blanks, drive shoe assemblies (drive 2), and the blank drive shoe covers while they are outside of the storage cabinet. Alignment of the modules might be necessary during the installation.

Positioning the modules

The cartridge elevator motor drive section must be mounted at the top of the module stack. The top module is designated as the master through the touch screen and it senses the position of each module during initialization at power-up. The other modules are designated as slaves.

For ease of installation, the router should be mounted at the top rear of the rack above the master module, allowing for easy expansion of your storage capability.

Cartridge elevator router

The cartridge elevator router is an 8-port configured device. It is a plug-and-play device when installed in a standard rack and connected by 10BaseT cables to individual modules. The router can support up to seven libraries. It is pre-configured specifically for use with a multi-module library. The router is physically encased in a rack-mountable shelf to be installed in the rack.

Router installation

To install the cartridge elevator router, complete the following procedure:

1. Verify that power is not applied to the router and that the power cord is not connected.

70 4560SLX Tape Library: User’s Guide

1 Mounting holes 2 10BaseT connection ports 3 Host port 4 COM port (factory use only) 5 Power switch 6 ac power

1567

WAN

432

Figure 64. Cartridge elevator router

2. Position the router at the top rear of the rack to locate the appropriate mounting holes in the rack rails.

3. Install the four captive fasteners into the rack rails.

4. Mount the router using the four screws (10-32x 1/2 P.H.). Do not apply power

or connect any cables.

5. You have received a pre-assembled 10U cartridge elevator. If the length is correct for your system, proceed to “Installing the cartridge elevator” on page 72. If you need to add an extension to your system, proceed to “Cartridge elevator extension assembly” on page 75.

Appendix B. Adding a library module 71

Figure 65. Cartridge elevator router installed

Installing the cartridge elevator

To install the cartridge elevator, complete the following procedure:

Note: The following procedure assumes that the modules have been prepared for

rack-mount installation or are installed in a rack.

1. Ensure that the router is mounted at the top of the rack.

2. If modules are rack-mounted, verify that all units are powered down and the

power cords are removed.

Note: Attempting to install the cartridge elevator to a fully powered 4560SLX

Tape Library module might cause severe damage to unit circuitry.

3. Remove drive shoe 2 as shown in Figure 66 on page 73 or the blank cover for each module that will use the cartridge elevator.

72 4560SLX Tape Library: User’s Guide

Figure 66. Drive shoe and blank panel removal

Note: With a blank panel or tape drive removed, there is access to moving

parts. DO NOT reach into open cavities.

a. Loosen the captive retainer screws at the top center and lower left of the

drive module.

b. Pull straight back on the drive shoe handle to remove the drive. Some effort

will be required to overcome the initial resistance of unplugging the module from the receiver.

c. Continue to slide the drive out while fully supporting the module until the

drive load handle has cleared the back of the library.

4. Remove the cover plate adjacent to the power supply as shown in Figure 67 on page 74.

a. Remove two screws from the back of the cover plate. b. Remove two inner screws from inside the drive shoe slot. c. Remove top screw. Rack-mounted modules must be slid forward to access

the top cover screw.

Appendix B. Adding a library module 73

Figure 67. Cover plate removal

5. Install all of the modules in the equipment rack.

6. Slide each of the 4560SLX Tape Libraries a few inches forward, starting below

7. Carefully insert the cartridge elevator base unit into the top library module

8. Secure the base unit to the top library, using the base unit top and top-middle

9. Secure the base unit to the second library, using the base unit bottom-middle

10. Using the extension thumbscrews, secure the cartridge elevator to the

the top (master) library module. When installing the cartridge elevator assembly, work from top to bottom of

the library assembly. This eases alignment with less binding of the inner guide pins. As each module is physically connected by the retaining screws, slide the module back until seated and the inside guide pin and retainer holes are aligned. Then tighten the retainer screws.

making sure the top pins are fully engaged.

thumbscrews.

and bottom thumbscrews. If the pins are difficult to align to the bottom (slave) libraries, push them

forward slightly and then engage each one by pulling them one at a time toward the cartridge elevator and then tighten the appropriate thumbscrews.

remaining libraries in the multi-unit library system. If you still cannot align the bottom (slave) libraries to the cartridge elevator

base unit, slightly loosen the rear rail bracket screws for each library, reposition it, and then secure it to the cartridge elevator. Afterwards, re-tighten all rear rail bracket screws.

74 4560SLX Tape Library: User’s Guide

Figure 68. Cartridge elevator (two units) installed

11. Replace drive 2 or the blank cover to all modules. If replacing a drive, repeat

the procedure below for each module. a. Fully support the drive shoe assembly while starting it into the receiver,

being careful not to damage the drive load handle.

b. Push the drive shoe assembly slowly into the receiver until it seats against

the back of the library.

c. Tighten the two captive retainer screws to secure the module to the library. d. Repeat for all modules. See “Module configuration” on page 82.

Cartridge elevator extension assembly

This section provides information on cartridge elevator extension components and assembly.

Components

The cartridge elevator is made up of the following components:

v Primary chassis (10U length) v Media elevator car v PCB v Belt block and brackets v Drive belt v Drive motor v Drive motor pulley v Belt tensioner ramp and idler pulley v Standoff v Motor cable

The cartridge elevator extension contains the following components: v 5U extension

Appendix B. Adding a library module 75

v Tie bars (to connect extensions) v Install hardware

The following are required tools for the cartridge elevator:

v #2 Phillips, stubby, or right-angle screwdriver v Flat-blade screwdriver v 0.05 in. allen wrench v Scissors or knife (for sizing the belt)

Figure 69 shows a typical 10U cartridge elevator assembly. The motor drive section always goes on top, and the base section with the idler pulley always goes on the bottom. Extension sections are mounted between the motor drive section and the base section. All extensions are joined together with tie bars. The cartridge elevator moves tape cartridges vertically between the modules.

1 Drive motor 7 Standoff 2 Primary chassis 8 Belt tensioner ramp and idler pulley 3 Motor cable (master) 9 Belt 4 Secondary master cable 10 Elevator car 5 Printed circuit board 11 Drive belt pulley 6 Drive belt

Figure 69. Factory assembled cartridge elevator

Assembly

You will need a clean, flat work area such as a table or work bench. The surface should be long enough to support the full height of the cartridge elevator. The height is equal to the height of the stack of modules in your system. Use the following procedure to assemble your cartridge elevator.

If you received a pre-assembled 10U cartridge elevator and the length is correct for your system, see “Installing the cartridge elevator” on page 72. If you need to add a cartridge elevator extension section, complete the following procedure:

1. Remove the retaining screws from the bottom plate of the cartridge elevator.

76 4560SLX Tape Library: User’s Guide

Figure 70. Cartridge elevator bottom plate

2. Slide the elevator car to the top of the primary chassis. The elevator car is now positioned over the belt block bracket access cutout

next to the PCB and drive motor.

Figure 71. Cartridge elevator media elevator car

3. On the tensioner ramp/idler pulley base of the primary chassis, compress the springs until the holes in the tensioner ramp are aligned with the holes in the base of the tensioner, and insert a 0.05 in. allen wrench through the holes as shown in Figure 72 on page 78. This sets the idler pulley to the zero position.

Appendix B. Adding a library module 77

Figure 72. Tensioner ramp/idler pulley zero point

4. Turn the primary chassis face down. The belt block brackets and fasteners are now visible through the access

cutout.

5. Remove the four mounting screws from the two belt block brackets as shown in Figure 73.

Figure 73. Cartridge elevator belt block and brackets

6. Turn the primary chassis face up and remove the belt from the media elevator car and the tensioner ramp/idler pulley.

7. Remove the belt tensioner components as shown in Figure 74 on page 79. a. Remove the two screws and springs from tensioner ramp/idler pulley. b. Remove the other two screws from the tensioner ramp/idler pulley. c. Remove the tensioner ramp/idler pulley.

78 4560SLX Tape Library: User’s Guide

Figure 74. Tensioner ramp/idler pulley

8. Mount the cartridge elevator extension: a. Insert alignment pins of the extension to the slot at the bottom of the

primary chassis as shown in Figure 75.

Figure 75. Cartridge elevator extension alignment

b. Align the tie bar pins of the two narrow tie bars to the holes in the

extension and primary chassis and attach with the four mounting screws (two each) as shown in Figure 76 on page 80.

Appendix B. Adding a library module 79

Figure 76. Tie bar installation

9. Remove the bottom stop standoff from the primary chassis and attach it to the

10. Attach the tensioner springs mounting hardware and springs.

11. Attach the tensioner ramp/idler pulley components to the cartridge elevator

12. On the tensioner ramp/idler pulley base of the base expansion section,

13. Cut the new timing belt supplied with the expansion kit (between the teeth)

Table 8. Timing belt lengths

Number of modules Number of teeth Length of belt

c. Attach the large tie bars with the four mounting screws so that the beveled

edge is facing the inside corner of the chassis and extension.

cartridge elevator extension in the corresponding mounting hole as shown in Figure 76.

extension in the same manner as shown in Figure 74 on page 79.

compress the springs until the holes in the tensioner ramp are aligned with the holes in the base of the tensioner, and insert a 0.05 in. allen wrench through the holes. This sets the idler pulley to the zero position.

to the appropriate size for the total number of modules used as shown in Table 8.

The timing belt supplied with the expansion kits is marked and numbered at the appropriate cut points.

Length of belt

(Centimeters)

2 169 85.8 33 13/16 3 257 130.6 51 3/8 4 344 174.8 68 13/16 5 432 219.5 86 3/8 6 519 263.6 103 13/16 7 607 308.4 121 3/8 8 694 352.6 138 13/16

(Inches)

14. Thread the timing belt counter-clockwise through the top of the tensioner ramp/idler pulley and clockwise through the motor drive pulley as shown in Figure 77 on page 81 and Figure 78 on page 81.

80 4560SLX Tape Library: User’s Guide

Figure 77. Timing belt installation base section

Figure 78. Timing belt installation

15. Position the media elevator car over the belt block access cutout.

16. Position the ends of the timing belt under the elevator car at the midpoint of

the belt block access cutout.

17. Turn the cartridge elevator face down.

18. Place the timing belt ends on the belt block as shown in Figure 79 on page 82.

Appendix B. Adding a library module 81

Figure 79. Timing belt to belt block

19. Secure the timing belt with the two belt brackets and four retaining screws. If the belt was sized properly a small space between the belt ends is visible as shown in Figure 79.

20. Remove the 0.05 in. allen wrench from the tensioner ramp.

21. Attach the bottom plate removed from the cartridge elevator in step 1 with

the retaining screws as shown in Figure 80.

Figure 80. Assembled cartridge elevator and extension

22. Go to “Installing the cartridge elevator” on page 72.

Module configuration

Configuring the multi-module library includes identifying which library module is the master and which are the slaves. The module designated as the primary master will monitor and modify the parameters and settings of the entire multi-module cartridge elevator. The primary master can be used to perform many of the

82 4560SLX Tape Library: User’s Guide

common functions in a slave module. The following procedure prepares your multi-module library for cartridge elevator use.

The following procedure assumes that the modules are configured for standalone operation, that they have been rack mounted, that the system router is installed at the top of the rack above the primary master with power off, and that the 10BaseT cabling is not connected to any of the modules.

If the modules are not powered up, apply power to all library modules as shown in Figure 81.

1 Power cord 2 Power switch 3 Touch screen

Figure 81. Powering up the library

1. Connect the power cord to the power supply receptacle.

2. Toggle the power switch located on the power supply to ON.

3. Press the touch screen to apply power to the module.

Configuring the primary master module

To configure the primary master module, complete the following procedure:

1. Press Menu on the primary master library touch screen.

2. Under Edit Options press Library.

3. Press the scroll down arrow until Module Configuration is visible.

4. Press the button adjacent to Module Configuration.

The Module Configuration screen is displayed.

Appendix B. Adding a library module 83

Figure 82. Module Configuration screen

5. Press Master, then press Save.

The Module Configuration Confirmation pop-up window is displayed.

6. Press OK. The module reboots.

The touch screen will display the module as “Primary Master (Active)” when all cabling has been performed.

Configuring slave modules

To configure the slave modules, complete the following procedure:

1. Press Menu on the touch screen of the library you want to configure as a slave.

2. Under Edit Options press Library.

3. Press the scroll down arrow until Module Configuration is visible.

4. Press the button adjacent to Module Configuration.

The Module Configuration screen is displayed.

Figure 83. Module Configuration screen

5. Press Slave.

6. Press Save.

Module Configuration Confirmation pop-up window is displayed.

7. Press OK. The module reboots. Several screen functions are not available to slave modules. Those functions

including Online, Magazine Access, Mail Slot Access, and Move Media are

84 4560SLX Tape Library: User’s Guide

now controlled through the master. The missing options identify the module as a slave as shown in Figure 84.

Figure 84. Module configured as a slave

8. Repeat step 1 through step 6 for all slave modules.

9. Using the touch screen, power off all modules, both master and slaves, after

configuration and then switch the master power switch at the rear of each module to the off (0) position.

10. Verify that all modules are powered down.

11. Proceed to “Cabling and interface connections”.

Cabling and interface connections

Before the cartridge elevator combination can communicate with the host device or user applications, the connections shown in Figure 85 on page 86 must be made. A four module library is used for illustration purposes. The second module (slave 0) has been selected as the secondary master.

1. Verify that the modules and router have been properly installed in the rack. Power down all the modules and the router.

Appendix B. Adding a library module 85

WAN

567

432

1 To host 4 Library controller card terminator connection 2 Master to cartridge elevator 5 10BaseT connections 3 Cartridge elevator to secondary master

Figure 85. Four module library cabling

2. Install a terminator on the master library controller adapter connection.

3. Optional: Connect the WAN point to the host with a 10BaseT cable as shown in

Figure 64 on page 71 and Figure 85. This step is applicable to systems that utilize a host. (For WEB TLC operations.)

4. Using 10BaseT cable, connect a cable from router port 1 to the primary master SDLT module. See Figure 64 on page 71 and Figure 85.

5. Connect a cable from router port 2 to the secondary master.

6. Continue connecting cables, router port 3 to the third module, port 4 to the

fourth module and so on until all modules are connected to the router. Ensure the power is off before proceeding with steps 7 and 8.

86 4560SLX Tape Library: User’s Guide

7. Connect the male to male 9-pin cartridge elevator cable from the primary master to the lower serial port connection on the cartridge elevator.

8. Connect the other 9-pin cartridge elevator cable from the secondary master (module 2 in this example) to the upper serial port connection on the cartridge elevator.

The 9-pin cartridge elevator cable to the secondary master module enables the firmware (by operator initialization) to initiate a fail-over from the primary master to the secondary master and designate it as the secondary master.

9. Connect the power cord to the router.

10. Supply power to the router. Power up the router before the modules.

11. Turn on the library modules as shown in Figure 86.

1 Power cord 2 Power switch 3 Touch screen

Figure 86. Powering up the library

a. Connect the power cord to the power supply’s receptacle. b. Toggle the power switch located on the power supply to ON. c. Repeat steps a and b for all modules connected to the cartridge elevator. d. Press the slave module touch screens to apply power to the libraries. e. Press the master touch screen to apply power to all of the libraries.

Verifying firmware level of the slave modules

To ensure reliable multi-module operation, the slave modules must be using the same firmware level as the master module. The firmware of the slave modules can be updated using the firmware image of the master.

Verify the firmware level of the slave modules as follows:

1. After the POST completes, press Menu on the first slave module.

2. Press Library Info in the View System Data area.

3. The firmware revision is deployed on the Miscellaneous Library Info screen.

4. Repeat step 1 through step 3 for the other slave modules.

After the flash operation completes, the slave modules will reboot.

Appendix B. Adding a library module 87

If any of the slave modules are at a different firmware level than the master, update the multi-module system using the master module touch screen (if firmware version 2.33 or higher is installed). Web TLC or the configuration utility connected to the master module can also be used to update the modules.

For additional assistance on using the configuration utility or the Web TLC to upgrade the firmware, contact IBM Technical Support.

Fail-over operation

The 4560SLX Tape Library in a multi-module configuration enables one of the slave modules to take over control of the library as a temporary master if the primary master module is not operational. This is referred to as fail-over. The fail-over is a manual procedure that needs to be initiated by an operator, either locally through the touch screen or remotely using Web TLC. A fail-over operation can be initiated at any time. This section describes the terminology and methodology used to initiate a fail-over operation, and to restore the library to its normal operating condition.

Cartridge elevator terms

The following list describes the cartridge elevator terms: v Primary master (active): An active primary master is a library that is configured

as a master, connected to the primary cartridge elevator port, and is operating normally.

v Secondary master (standby): A standby secondary master is a library that is

configured as a slave, connected to the standby cartridge elevator port, and is operating normally.

v Secondary master (active): An active secondary master is a library that is

configured as slave, connected to the standby cartridge elevator port, and is in a failed-over condition.

v Primary master (inactive): An inactive primary master is a library that is

configured as master, connected to the primary cartridge elevator port, and is in a failed-over condition.

v Failed-over: Failed-over is the condition of a multi-module library, where a

designated slave module will temporarily act as a master module in the event of a failure of the primary master module.

Cabling considerations for fail-over operation

To enable proper fail-over operation, the SCSI connection to the primary and secondary master should be daisy-chained. This enables the secondary master to assume control of the SCSI bus when the primary master fails.

Fail-over initiation

In order for a fail-over operation to take effect, the library modules must be correctly cabled to the cartridge elevator hardware, as described in “Cabling and interface connections” on page 85:

v The master module must be connected as the primary master as shown in

Figure 85 on page 86.

v One of the slave modules must be connected as the secondary master as shown

in Figure 85 on page 86.

88 4560SLX Tape Library: User’s Guide

Local fail-over to secondary master initiation

The fail-over operation should be initiated when it is determined that the primary master module is in a hard fault condition.

1. From the secondary master touch screen, select Menu.

2. Select Maintenance. The Secondary Master Maintenance screen will appear.

Figure 87. Secondary Master Maintenance screen

3. Select Fail-Over to Secondary Master. The library will transfer control of the cartridge elevator to itself, power down

the primary master, then reboot.

Remote fail-over to secondary master initiation

To configure the secondary master for remote fail-over, complete the following procedure:

1. If the library is connected to a network, use a Web browser to connect to the library’s fail-over URL, which uses the same IP address of the library’s Web TLC, but uses port 8008. For example, if the Web TLC address is 10.1.15.77, the fail-over URL will be http://10.1.15.77:8008.

2. Log in.

3. Select Fail-over to Standby Module.

4. Confirm that you want to fail-over to the standby module.

The secondary master will transfer control of the cartridge elevator to itself, power down the primary master, and then reboot.

Restoring normal operation

After the failed module is replaced, a procedure similar to the one described in the previous section can be invoked to restore the original operation. In order for the restore operation to take effect, the future master module must be connected as the inactive primary master.

Local fail-over to primary master

To configure the primary master for local fail-over, complete the following procedure:

1. From the secondary master touch screen, select Menu.

2. Select Maintenance.

3. Select Fail-over to Primary Master.

The secondary master will transfer control of the cartridge elevator back to the primary master and then reboot.

Appendix B. Adding a library module 89

After rebooting, the modules will revert back to their default configurations and the library will be fully operational.

Remote fail-over to primary master

To configure the primary master for remote fail-over, complete the following procedure:

1. If the library is connected to a network, use a Web browser to connect to the library’s Web TLC URL using the default HTTP port, log in, and select Functions.

2. Confirm that you want to fail over to the primary module.

The secondary master will then transfer control of the cartridge elevator back to the primary master, then reboot. After rebooting, the modules will revert back to their default configurations and the library will be fully operational.

90 4560SLX Tape Library: User’s Guide

IBM 4560SLX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Preface

Product Registration

Chapter 1. Introduction

Contents

Configurations

Library interfaces

Front panel

Magazine doors

Magazines

Mail slots

Power supply

Tape drives

Library controller board

Robotics

Multi-module library systems

Chapter 2. Installation

Setup

Attaching the slide members to the library

Attaching the slide members to the rack

Installing a library in the rack

SCSI cable configurations

SCSI interface connectors

Interface cable specifications

SCSI configuration

One tape drive on a single host system

Two tape drives on a single host system

Two tape drives on a dual host system

Multiple libraries on a single host system

Multiple libraries on a dual host system

Turning on your library

Chapter 3. Library configuration

Setting a SCSI ID

Setting up reserved tape cartridge slots

Chapter 4. Operation

Using the touch screen

Technical support information

Mail Slot Access (left magazine only)

Magazine Access

Move Media

LCD contrast controls

Menu

View System Data

Utilities

Edit Options

Online

Status

Power

Using tape cartridges

Removing magazines

Inserting cartridges into a magazine

Using the mail slot (left magazines only)

Bar code labels

Chapter 5. Maintenance

Supported media

Running a cleaning cartridge

Automatically running a cleaning cartridge

Manually running a cleaning cartridge

Running a cleaning cartridge from the mail slot

Running a cleaning cartridge from a data cartridge slot

Running a cleaning cartridge from the cleaning slot

Replacing a cleaning cartridge in a reserved slot

Replacing a cleaning cartridge in the right magazine

Replacing a cleaning cartridge in the mail slot

Chapter 6. Troubleshooting

Platform problems

Error recovery procedures (ERPs)

Fault symptom codes (FSCs)

Chapter 7. Using the NeoCenter utility

Establishing communication with your host

Setting IP addresses

Setting an access password

Setting SNMP traps

Setting e-mail addresses

Setting remote FTP server parameters