SHIPPING INSTRUCTIONS:REMOVE MEDIA ANDRIBBON BEFORE MOVING OR
SHIPPING PRINTER.
INSTRUCTIONES DE TRANSPORTE:REMOV A O MEIO DE IMPRESSAO E A FITA ANTES DE
DESCLOCAR OU TRANSPORTAR A IMPRESSORA.
VERSANDHINWEISE:ENTFERNEN SIE MEDIUM UN FARBBAND BEVOR SIE
DEN DRUCKER TRANSPORTIEREN ODER VERSENDEN.
INSTRUCCIONES DE TRANSPORTE:RETIRAR EL MATERIAL Y LA CINTAANTES DE MOVER O
TRANSPORTAR LA IMPRESORA.
ISTRUZIONI PER IL TRASPORTO:RIMUOVERE LA CARTA E IL NASTRO PRIMA
DISPOSTARE O SPEDIRE LA STAMPANTE.
INSTRUCTIONS D’EXPEDITION:RETIRER LE SUPPORT ET LE RUBAN AVANT DE
DEPLACER OU DE RENVOYER L’IMPRIMANTE.
IBM Thermal Printer
User’s Guide
G544-5731-00
E
NERGYSTAR
The EPA ENERGY STAR** Computers program is a partnership effort with
manufacturers of data processing equipment to promote the introduction of
energy-efficient personal computers, monitors, and printers, and to reduce air
pollution caused by power generation.
IBM participates in this program by introducing printers that reduce power
consumption when they are not being used. This feature can cut energy use
by up to 50 percent.
Note: The
any product or service.
ENERGY STAR emblem does not represent EPA endorsement of
Notices
References in this publication to IBM products, programs, or services do not
imply that IBM intends to make these available in all countries in which IBM
operates. Any reference to an IBM licensed product, program, or service is
not intended to state or imply that only IBM’s product, program, or service
may be used. Any functionally equivalent product, program, or service that
does not infringe any of IBM’s intellectual property rights may be used instead
of the IBM product. Evaluation and verification of operation in conjunction with
other products, except those expressly designated by IBM, is the user’s
responsibility.
Any performance data contained in this document was obtained in a
controlled environment based on the use of specific data. The results that
may be obtained in other operating environments may vary significantly.
Users of this document should verify the applicable data in their specific
environment. Therefore, such data does not constitute a performance
guarantee or warranty.
IBM may have patents or pending patent applications covering subject matter
in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to the IBM
Corporation, IBM Director of Licensing,208 Harbor Drive, Stamford,
Connecticut, United States, 06904.
Communication Notices
Federal Communications Commission (FCC) Statement: This equipment
has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provided reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order
to meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and
connectors or by any unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s
authority to operate the equipment.
Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Canadian Department of Communications Compliance Statement: This
Class A digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis de conformite aux normes du ministere des Communcations du
Canada: Cet appareil numerique de la classe A respecte toutes les
exigences du Reglement sur le materiel brouilleur du Canada.
The United Kingdom Telecommunications Statement of Compliance:
This apparatus is approved under the approval No. NS/G/1234/J/100003 for
the indirect connections to the public telecommunications systems in the
United Kingdom.
New Zealand: Warning - This is a Class A product. In a domestic
environment this product may cause radio interference in which case the user
may be required to take adequate measures.
Japanese VCCI:
Communication Notices
European Union (EC) Electromagnetic Compatibility Directives: This
product is in conformity with the protection requirements of EC Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM
option cards.
Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG
vom 9.Nov.92 das EG-Konformitätszeichen zu furhren.
Properly shielded and grounded cables and connectors must be used in order
to reduce the potential for causing interference to radio and TV
communication and to other electrical or electronic equipment.
This product has been tested and found to comply with limits for Class A
Information Technology Equipment according to CISPR 22/European
Standard EN 55022. The limits for Class A equipment were derived for
commercial and industrial environments to provide reasonable protection
against interference with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.
Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese
Klasse von Geräten gilt folgende Bestimmung nach dem EMVG:
Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit
besonderer Genehmigung des Bundesminesters für Post und
Telekommunikation oder des Bundesamtes für Post und Telekommunikation
betrieben werden. Die Genehmigung wird erteilt, wenn keine
elektromagnetischen Störungen zu erwarten sind.
(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4)
Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost
noch nicht veröffentlict worden.
Electrical Safety
Electrical Safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian
Standards Association (CSA) in Canada. Listing of a product by a national
testing laboratory indicates that the product is designed and manufactured in
accordance with national requirements intended to minimize safety hazards.
IBM equipment meets a very high standard of safety in design and
manufacture. Remember, however, that this product operates under
conditions of high electrical potentials and heat generation, both of which are
functionally necessary.
Trademarks and Service Marks
The following terms, denoted by an asterisk (*) in this publication, are
trademarks of IBM Corporation in the United States or other countries or both:
AS/400
IBM
IPDS
PC-DOS
Proprinter
RISC System/6000
SCS
The following terms, denoted by a double asterisk (**) in this publication, are
trademarks of other companies:
AcrobatAdobe Systems Incorporated
AdobeAdobe Systems Incorporated
CentronicsGenicom Corporation
Code VQuality Micro Systems
DataproductsDataproducts Corporation
ECOSECOS Electronics Corp., Inc., Oak Park, Ill.
EIAElectronic Industries Association
Energy StarUnited States Environmental Protection Agency
EpsonSeiko Epson Corporation
EthernetXerox Corporation
FlukeJohn Fluke Manufacturing Co., Inc.
FXSeiko Epson Corporation
IEEEInstitute of Electrical and Electronics Engineers, Inc.
IGPPrintronix, Inc.
MS-DOSMicrosoft Corporation
MTOSIndustrial Programming, Inc.
PrintNetPrintronix,Inc.
PrintronixPrintronix, Inc.
QMSQuality Micro Systems, Inc.
SureStakPrintronix, Inc.
TorxCamcar/Textron Inc.
Communication Notices
NOTE: Before using the information and the product it works with, make sure
that you read the general information under “Notices.”
First Edition (April 2000)
This edition applies to the IBM Thermal Printer.
The following paragraph does not apply to any other country where such
provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES
THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not
apply to you. Requests for IBM publications should be made to your IBM
representative or to the IBM branch office serving your locality. Publications
are not stocked at the address given below.
You may send your comments by facsimile to 1-800-524-1519, by E-mail to
print_pubs@vnet.ibm.com, or by mail to:
THE IBM PRINTING SYSTEMS DIVISION
INFORMATION DEVELOPMENT
DEPARTMENT H7FE, BUILDING 003G
P.O. BOX 1900
BOULDER, CO 80301-9191
USA
When you send information to IBM or IBM Printing Systems Division, you
grant a nonexclusive right to use or distribute the information in any way IBM
or IBM Printing Systems Division believes appropriate without incurring any
obligation to you.
Note to U.S. Government Users - Documentation related to restricted rights Use, duplication or disclosure is subject to restrictions set forth in GSA ADP
Schedule Contract with IBM Corp.
For your safety and to protect valuable equipment, it is very important that you
read and comply with all information highlighted under notes and notices:
<#>The word Danger next to the lightning slash indicates the
DANGER
presence of a hazard that could cause death or serious
personal injury. Danger and Caution notices are numbered to
help you find the translated versions in the
Notices
booklet.
IBM 4400 Safety
CAUTION
<#>The word Caution next to the exclamation point (!) indicates the
presence of a hazard that could cause moderate or minor
personal injury.
CAUTION
<#>The word Caution next to this symbol indicates a heavy
assembly that requires two or more persons to lift or hold.
13
Chapter1Notes and Notices
CAUTION
<#>The word Caution next to this symbol indicates a part or
assembly that is hot enough to burn you.
CAUTION
<#>The word Caution next to this symbol indicates a part or
assembly that is sharp enough to cut you.
ATTENTION
The wo rd Attention indica tes the possibility of damage to a program,
device, system, or data.
IMPORTANT
The word Important indicates information vital to proper operation of
the printer.
NOTE:
A note gives you helpful information and tips about printer operation
and maintenance.
14
Requesting IBM Service
Requesting IBM Service
Follow the actions in the troubleshooting tables in chapter 5, Diagnostics and
Troubleshooting. Most problems can be easily resolved using these tables. If
you are unable to resolve the problem, you may want to request service from
your IBM service team. To request service on your IBM 4400 Series Thermal
Printer in the U.S. or Canada, call 1-800-358-6661. Service is available from 8
a.m. to 8 p.m. eastern time. To request service in other countries, call your
countryCall Center.
You may call for service free of charge during the printer's warranty period.
You can obtain service after the warranty period has expired if you sign a
service contract agreement with an authorized service provider.
You also can obtain service on a billable-per-call basis after the warranty
period has expired. Please have your service contract information and printer
serial number available when you call. The four digit machine type is 4400.
Please enter this number when prompted.
NOTE: Technical support is also available from the IBM Printing Systems
Division home page at:
http://www.printers.ibm.com
15
Chapter1Notes and Notices
Printing Conventions in This Manual
Operator panel keys and LCD messages are set off from regular text in this
manual:
•Operator panel keys and indicators are printed boldface.
Example: Press the Cancel key, then press the Pause key.
•Liquid Crystal Display (LCD) messages are printed in capital letters inside
quotationmarks(“”).
Key combinations are denoted by the + (plus) symbol.
Example: Press ↑ + ↓
means
Press the Up↑key and the Down↓key at the same time.
16
The 4400 Thermal Label Printer
NOTE: As used in this manual, the terms “4400” and “printer” refer to all
models within the 4400 series.
The printer series consists of a family of high quality, direct thermal and
thermal transfer printers specifically designed for printing labels and tags,
from any MS-DOS
option) based compatible computer.
The IBM thermal printer series is comprised of the products detailed in Table
1.
**
, Windows**, ASCII or EBCDIC (with the Coax/Twinax
•Download forms, fonts and graphics to printer memory.
•High resolution printhead for sharp graphics and text.
•Built-in label rewinder for label Peel-Off operation.
•Label Taken Sensor for detecting removal of labels in Peel-Off or Tear-
Off modes.
•Peel-Off mode for peeling off labels one at a time, before printing the next
label.
•Tear-Off mode for positioning the label at the tear-off position and
detecting its removal before printing the next label.
•Tear-Off Strip mode for printing a specified number of labels and
positioning the last label at the tear-off position.
•8MB DRAM memory (4MB for the 4400-004).
•4MB Flash memory.
17
Chapter1Thermal Printer Technology
Dynamic Print Control provides exceptional print quality. A circuit monitors the
data to be printed and automatically adjusts the energy applied to the thermal
printhead for maximum performance.
The printer can be connected to communicate with the host via RS-232 and
RS-422 serial, Centronics
parallel, and, optionally, coax/twinax host connections or Ethernet
Base-T. The interface cable needed to connect the printer to the host device
is supplied by the user.
Thermal Printer T echnolog y
Quiet and fast, with excellent print quality, the IBM multifunction thermal
printer uses an inline thermal printhead. The operation of a thermal printer is
different from that of a line-matrix or laser printer. The thermal printer uses a
printhead with heating elements and special paper or ribbon.
The Printing Process
The thermal printhead allows two modes of operation:
•Direct Thermal
direct
During
small, rectangular
paper, the dyes and developers in the coating react to the heat and
develop an image. This mode of printing is generally used for short-term
labeling applications.
thermal printing, the thermal printhead selectively heats
thermal
**
-compatible parallel, IEEE**1284 compliant
dots. When these contact the coated thermal
**
10/100
•Thermal Transfer
During thermal
thermal ribbon. The heat reacts with the ribbon and bonds the image to
the paper. This method is used especially for abrasive, long-storage
applications and for specialized applications, such as in extreme
environmental conditions or where tamper-proofing is required.
transfer
printing, the heated thermal dots contact a
18
Dynamic Print Control
The thermal printer has a unique feature that provides excellent print quality
by preventing unevenness of print density. Unevenness is usually caused by
the stored heat from previous dots. Print quality largely depends on how the
thermal paper or the thermal ribbon and thermal transfer paper responds to
the heat of the thermal printhead.
During printing, the thermal printhead must reach a set temperature in the
shortest possible time. Then it must cool down to the original temperature in
the shortest possible time after printing. Thus print quality is dependent on the
precise control of the energy supplied to the thermal dots.
The Dynamic Print Control is a method for predicting the quantity of heat
required to print dots based on the results of the previous printing. This
prevents unevenness of print density and results in the printing of narrow-
ladder bar codes or vertical grid lines that are straight from the microscopic
viewpoint.
Thermal Consumables
Dynamic Print Control
Media Selection
Since there are two print modes of operation, there are two kinds of thermal
media:
•Direct thermal media
•Thermal transfer media
Direct thermal media is paper coated with special chemicals that act as an
accelerator, acceptor dye and binder. During direct thermal mode, the heat
from the thermal printhead contacts the paper and causes a chemical reaction
to take place.
There is a wide range of thermal transfer media available, such as film or
synthetic paper substitutes that are excellent in their ability to transfer an
image (print quality) and others in scratch resistance (long storage). Most of
these media options can be die-cut for easy label applications.
NOTE: The term “media” used in this manual refers to all the different kinds
of paper or tag stock that can be used in the printer.
19
Chapter1Thermal Consumables
Ribbons
IBM offers a wide range of ribbons that have been specifically engineered to
enhance printing capabilities and to prevent premature printhead wear.
Therefore, it is strongly recommended that you use a Genuine IBM Thermal
Ribbon in your printer.
IBM 4400 TTW Thermal T ransf er Ribbon
This ribbon provides superior print quality on coated and uncoated thermal
transfer paper, labels and tags. IBM 4400 TTW ribbons are an excellent
choice for general-purpose applications.
IBM 4400 TTB Thermal T ransf er Ribbon
This ribbon provides excellent high-speed print quality with premium durability
and performance on a wide range of thermal transfer paper and synthetic
labels. IBM 4400 TTB ribbons are formulated to provide excellent print quality
at the highest IBM 4400 print speeds.
IBM 4400 TTR Thermal T ransf er Ribbon
Specifically designed for use with high-end synthetic labels. Provides the
highest heat, chemical, and abrasion resistance where toughness and label
durability are needed.
Ordering Ribbons (U.S. Only)
Ribbons may be purchased from Lexmark Authorized IBM Supplies Dealers
or directly from Lexmark by calling: 1-800-438-2468
Fax orders may be sent to: 1-800-522-3422
Mail orders may be sent to: Lexmark International, Inc., 1221 Alverser Drive,
Midlothian, VA 23113.
Ordering Ribbons (Outside of U.S.)
Order supplies by contacting your local Lexmark International distributor or by
writing to Lexmark International, Inc.
Lexmark International, Inc.
P.O. Box 11427
Lexington, KY, 40575-1427 USA
20
Thermal Features
Emulations
The 4400 has the standard IBM ASCII Emulation which provides direct
compatibility with IBM series printers. In addition, the printer has co-resident
IGP and Code V emulations which provide printer system commands for text,
barcodes, graphics, lines, and boxes.
Hard ware Options
Ask your IBM representative about the following options, which can enhance
the versatility of your printer.
•Memory Expansion
16MB DRAM SIMM - Provides additional memory to accommodate
long label formats.
•Coax/Twinax Host Interface
Emulations
Provides connection to an IBM host computer system using a coax or
twinax interface.
•Ethernet** 10/100 BASE T
Allows the user to attach the printer to a LAN (Local Area Network)
rather than attaching it directly to a host system. This Ethernet
Interface server supports 10/100 Base T (UTP) only and is mounted
inside the printer.
21
Chapter1Setting Up The Printer
:
Setting Up The Printer
CAUTION
<6>The printer weighs between 15.9 kg (35 lb.) and 22.7 kg
(50 lb.). Use two persons to carry the printer. Use
appropriate lifting precautions.
Unpacking The Printer
The printer is shipped in a carton and protective bag. Keep all packing
material in case you need to move or re-ship the printer. Avoid touching the
electrical connectors to prevent electrostatic discharge damage while setting
up the printer.
ATTENTION
ATTENTION
The discharge of electrostatic energy that accumulates on the surface
of the human body or other surfaces can damage or destroy the
printhead or electronic components used in this device.
Damage to the p rinter interface connector may result from placing the
printer on its backside during unpacking or handling.
22
Unpacking The Printer
Open the media cover by lifting it in the center of its bottom right edge.
1
Legend:
1) Media Cover
Remove the tape securing the liner rewinder clamp to the rewinder spindle.
Slide the Media Hanger Guide outward to the end of the Media Hanger. Place
the Guide in the down (horizontal) position and remove the sample roll of
ribbon and media from the media hanger and set them to one side.
23
Chapter1Setting Up The Printer
Check List
Your thermal printer kit contains the items listed below.
•The thermal printer.
•AC Powercord
•User’s Manual
•Quick Reference Manual
•Printer Manual CD
•Terminating Resistor Packs
•Ribbon Take-Up Core (mounted in printer)
•Starter Kit Roll Media
•Sample Roll of IBM Thermal Transfer Wax Ribbon (wrapped inside media
roll)
•Printhead Cleaning Pen (wrapped inside media roll)
NOTE: If any items are missing, contact your dealer for replacement parts.
24
Installation
Installation
The following sections will guide you through the installation of the printer.
DANGER
<6>The printer should never be operated in a location where
the operator or printer can get wet.
1. Place the printer in a suitable location on a flat level surface that allows
easy access to all sides of the printer. The printer should never be
operated while resting on its side or upside down.
2. Check that the printer power switch is in the OFF (O) position.
Legend:
1) AC Power Receptacle
2) On/Off Power Switch
On PositionOff Position
2
1
25
Chapter1Setting Up The Printer
DANGER
<4>
The following sections will guide you through the installation of the printer.
3. Attach Interface
a. Parallel Interface
Do not connect or disconnect any communication port,
teleport, attachment connector, or power cord during an
electrical storm.
Attach a suitable parallel printer cable from the computer to the
Centronics interface connector at the back of the printer. Snap the
bail locks to the Centronics connector to secure the interface cable to
the printer.
26
Installation
b. Serial Interface
Attach a suitable serial printer cable from the computer to the DB-25
RS-232 Serial interface connector at the back of the printer. For
additional information on serial cable wiring, refer to “Diagnostics and
Troubleshooting” on page 175.
NOTE: The printer supports simultaneous connection of the Parallel and
Serial interfaces using the Auto Switching feature. See Auto
Switching described on page 165.
27
Chapter1Setting Up The Printer
If your printer is equipped with the Coax/Twinax and ethernet interfaces, the
rear I/O panel will look like the picture below.
c. Coax Interface
Attach a suitable coaxial cable from the computer to the coax
connector located in the I/O plate in the back of the printer.
28
d. Twinax Interface
Attach a suitable twinax cable from the computer to the twinax
connector located in the I/O plate in the back of the printer.
Installation
e. Ethernet Interface
Insert a suitable ethernet cable from your hub or switch to the
ethernet connector located in the I/O panel in the rear of your printer.
29
Chapter1Setting Up The Printer
4. Attach the AC power cord to the AC power receptacle in the rear of the
printer.
Attach the AC power cord to a grounded (three prong) electrical outlet of the
proper voltage.
DANGER
30
<1>
Before powering on the printer, ensure that the printer is
plugged into the appropriate power source.
Loading...
+ 200 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.