IBM 4400 User’s Guide

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IBM 4400 Series Thermal Printer

User’s Guide

Form Number G544-5731-00

SHIPPING INSTRUCTIONS: REMOVE MEDIA ANDRIBBON BEFORE MOVING OR

SHIPPING PRINTER.

INSTRUCTIONES DE TRANSPORTE: REMOV A O MEIO DE IMPRESSAO E A FITA ANTES DE

DESCLOCAR OU TRANSPORTAR A IMPRESSORA.

VERSANDHINWEISE: ENTFERNEN SIE MEDIUM UN FARBBAND BEVOR SIE

DEN DRUCKER TRANSPORTIEREN ODER VERSENDEN.

INSTRUCCIONES DE TRANSPORTE: RETIRAR EL MATERIAL Y LA CINTAANTES DE MOVER O

TRANSPORTAR LA IMPRESORA.

ISTRUZIONI PER IL TRASPORTO: RIMUOVERE LA CARTA E IL NASTRO PRIMA

DISPOSTARE O SPEDIRE LA STAMPANTE.

INSTRUCTIONS D’EXPEDITION: RETIRER LE SUPPORT ET LE RUBAN AVANT DE

DEPLACER OU DE RENVOYER L’IMPRIMANTE.

IBM Thermal Printer

User’s Guide

G544-5731-00

NERGYSTAR

The EPA ENERGY STAR** Computers program is a partnership effort with manufacturers of data processing equipment to promote the introduction of energy-efficient personal computers, monitors, and printers, and to reduce air pollution caused by power generation.

IBM participates in this program by introducing printers that reduce power consumption when they are not being used. This feature can cut energy use by up to 50 percent.

Note: The any product or service.

ENERGY STAR emblem does not represent EPA endorsement of

Notices

References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM licensed product, program, or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product. Evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, is the user’s responsibility.

Any performance data contained in this document was obtained in a controlled environment based on the use of specific data. The results that may be obtained in other operating environments may vary significantly. Users of this document should verify the applicable data in their specific environment. Therefore, such data does not constitute a performance guarantee or warranty.

IBM may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to the IBM Corporation, IBM Director of Licensing,208 Harbor Drive, Stamford, Connecticut, United States, 06904.

Communication Notices

Federal Communications Commission (FCC) Statement: This equipment

has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.

Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Canadian Department of Communications Compliance Statement: This Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.

Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe A respecte toutes les

exigences du Reglement sur le materiel brouilleur du Canada.

The United Kingdom Telecommunications Statement of Compliance:

This apparatus is approved under the approval No. NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.

New Zealand: Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Japanese VCCI:

Communication Notices

European Union (EC) Electromagnetic Compatibility Directives: This

product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards.

Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen EMVG vom 9.Nov.92 das EG-Konformitätszeichen zu furhren.

Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communication and to other electrical or electronic equipment.

This product has been tested and found to comply with limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment.

Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Dieses Gerät erfüllt die Bedingungen der EN 55022 Klasse A. Für diese Klasse von Geräten gilt folgende Bestimmung nach dem EMVG:

Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.

(Auszug aus dem EMVG vom 9.Nov.92, Para.3, Abs.4) Hinweis: Dieses Genehmigungsverfahren ist von der Deutschen Bundespost

noch nicht veröffentlict worden.

Electrical Safety

This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. IBM equipment meets a very high standard of safety in design and manufacture. Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary.

Trademarks and Service Marks

The following terms, denoted by an asterisk (*) in this publication, are trademarks of IBM Corporation in the United States or other countries or both:

AS/400 IBM IPDS PC-DOS Proprinter RISC System/6000 SCS

The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other companies:

Acrobat Adobe Systems Incorporated Adobe Adobe Systems Incorporated Centronics Genicom Corporation Code V Quality Micro Systems Dataproducts Dataproducts Corporation ECOS ECOS Electronics Corp., Inc., Oak Park, Ill. EIA Electronic Industries Association Energy Star United States Environmental Protection Agency Epson Seiko Epson Corporation Ethernet Xerox Corporation Fluke John Fluke Manufacturing Co., Inc. FX Seiko Epson Corporation IEEE Institute of Electrical and Electronics Engineers, Inc. IGP Printronix, Inc. MS-DOS Microsoft Corporation MTOS Industrial Programming, Inc. PrintNet Printronix,Inc. Printronix Printronix, Inc. QMS Quality Micro Systems, Inc. SureStak Printronix, Inc. Torx Camcar/Textron Inc.

Communication Notices

NOTE: Before using the information and the product it works with, make sure

that you read the general information under “Notices.” First Edition (April 2000) This edition applies to the IBM Thermal Printer. The following paragraph does not apply to any other country where such

provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES

THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. Requests for IBM publications should be made to your IBM representative or to the IBM branch office serving your locality. Publications are not stocked at the address given below.

You may send your comments by facsimile to 1-800-524-1519, by E-mail to print_pubs@vnet.ibm.com, or by mail to:

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When you send information to IBM or IBM Printing Systems Division, you grant a nonexclusive right to use or distribute the information in any way IBM or IBM Printing Systems Division believes appropriate without incurring any obligation to you.

rights reserved.

Note to U.S. Government Users - Documentation related to restricted rights Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Table of Contents

1 Introduction..........................................................13

Notes and Notices ............................................................................... 13

Requesting IBM Service................................................................ 15

Printing Conventions in This Manual............................................. 16

The 4400 Thermal Label Printer.......................................................... 17

Features........................................................................................ 17

Thermal Printer Technology ................................................................ 18

The Printing Process..................................................................... 18

Dynamic Print Control ................................................................... 19

Thermal Consumables......................................................................... 19

Media Selection............................................................................. 19

Ribbons......................................................................................... 20

Thermal Features ................................................................................ 21

Emulations .................................................................................... 21

Hardware Options ......................................................................... 21

Setting Up The Printer ......................................................................... 22

Unpacking The Printer .................................................................. 22

Check List ..................................................................................... 24

Installation..................................................................................... 25

2 Operation..............................................................31

Using The Printer................................................................................. 31

Controls & Indicators..................................................................... 31

The POWER Switch and Indicator ................................................ 34

Powering On The Printer............................................................... 34

Operating Modes........................................................................... 35

Loading Media and Ribbon.................................................................. 36

Loading Roll Media ....................................................................... 37

Loading Fanfold Media.................................................................. 44

Loading Ribbon............................................................................. 48

Print Option.......................................................................................... 50

Label Peel Off ............................................................................... 50

Printing Adjustments............................................................................ 54

Printhead Pressure Adjustment..................................................... 54

Printhead Pressure Block Adjustments......................................... 55

Label Variations and the TOF/Paper Out Sensor.......................... 56

Table of Contents

TOF/Paper Out Sensor Horizontal Adjustment............................. 56

Calibrating the TOF/Paper Out Sensor......................................... 57

Calibrate Procedure ...................................................................... 58

Cleaning............................................................................................... 60

General ......................................................................................... 60

Printhead....................................................................................... 60

3 Configuring the Printer......................................... 63

Overview.............................................................................................. 63

Menu Navigation.................................................................................. 63

Setting Printer Configuration Parameters ..................................... 64

Moving Within the Configuration Menu ......................................... 64

Selecting a Menu Option............................................................... 65

Changing Printer Settings ............................................................. 66

Configuration Options.......................................................................... 68

Saving a Configuration.................................................................. 68

Modifying a Saved Configuration .................................................. 69

Printing a Configuration................................................................. 71

Menu Overview.................................................................................... 75

Menu Options ...................................................................................... 76

Printer Configuration Menu Items........................................................ 82

Control Functions.......................................................................... 82

Emulation Setup Functions ........................................................... 103

Diagnostics Functions................................................................... 150

Parallel Port Functions .................................................................. 152

Serial Port Functions..................................................................... 154

Optional Ports Functions............................................................... 160

Downloading True Type Fonts...................................................... 163

4 Interfaces........................................................... 165

Overview.............................................................................................. 165

Auto Switching..................................................................................... 165

Centronics Parallel Interface................................................................ 166

Centronics Parallel Interface Signals ............................................ 167

IEEE 1284 Parallel Interface................................................................ 168

Compatibility Mode........................................................................ 168

Nibble Mode.................................................................................. 168

Byte Mode..................................................................................... 168

Signals .......................................................................................... 169

Terminating Resistor Configurations............................................. 171

RS-232 and RS-422 Serial Interfaces ................................................. 172

RS-232.......................................................................................... 172

RS-422.......................................................................................... 173

Table of Contents

5 Diagnostics and Troubleshooting ......................175

Requesting IBM Service ...................................................................... 175

Printer Self-Test................................................................................... 176

Troubleshooting Common Situations................................................... 177

Improving Processing Time........................................................... 177

Data Exchange.............................................................................. 177

Controlling Print Quality................................................................. 179

Determining Printhead Wear......................................................... 180

Replacing The Printhead ..................................................................... 181

Prepare the Printer........................................................................ 181

Replace the Printhead................................................................... 182

Restore the Printer to Operation ................................................... 185

Other Printer Problems.................................................................. 186

Printer Alarms ............................................................................... 191

Fault Messages............................................................................. 191

A Specifications.................................................... 201

Standard.............................................................................................. 201

Print Method.................................................................................. 201

Media ............................................................................................ 202

Ribbon........................................................................................... 204

Indicators and Switches ................................................................ 204

Memory ......................................................................................... 204

Host Interfaces.............................................................................. 205

Power............................................................................................ 205

Environmental ............................................................................... 205

Physical......................................................................................... 205

Acoustic Specifications ................................................................. 206

Options ................................................................................................ 206

B Printer Options ...................................................207

C Setting the Label Length................................... 209

D ASCII Control Codes..........................................211

E Glossary ............................................................ 213

Table of Contents

1 Introduction

Notes and Notices

For your safety and to protect valuable equipment, it is very important that you

read and comply with all information highlighted under notes and notices:

<#> The word Danger next to the lightning slash indicates the

DANGER

presence of a hazard that could cause death or serious personal injury. Danger and Caution notices are numbered to help you find the translated versions in the

Notices

booklet.

IBM 4400 Safety

CAUTION

<#> The word Caution next to the exclamation point (!) indicates the

presence of a hazard that could cause moderate or minor personal injury.

CAUTION

<#> The word Caution next to this symbol indicates a heavy

assembly that requires two or more persons to lift or hold.

Chapter 1 Notes and Notices

CAUTION

<#> The word Caution next to this symbol indicates a part or

assembly that is hot enough to burn you.

CAUTION

<#> The word Caution next to this symbol indicates a part or

assembly that is sharp enough to cut you.

ATTENTION

The wo rd Attention indica tes the possibility of damage to a program, device, system, or data.

IMPORTANT

The word Important indicates information vital to proper operation of the printer.

NOTE:

A note gives you helpful information and tips about printer operation

and maintenance.

Requesting IBM Service

Follow the actions in the troubleshooting tables in chapter 5, Diagnostics and

Troubleshooting. Most problems can be easily resolved using these tables. If

you are unable to resolve the problem, you may want to request service from

your IBM service team. To request service on your IBM 4400 Series Thermal

Printer in the U.S. or Canada, call 1-800-358-6661. Service is available from 8

a.m. to 8 p.m. eastern time. To request service in other countries, call your

countryCall Center.

You may call for service free of charge during the printer's warranty period.

You can obtain service after the warranty period has expired if you sign a

service contract agreement with an authorized service provider.

You also can obtain service on a billable-per-call basis after the warranty

period has expired. Please have your service contract information and printer

serial number available when you call. The four digit machine type is 4400.

Please enter this number when prompted.

NOTE: Technical support is also available from the IBM Printing Systems

Division home page at:

http://www.printers.ibm.com

Chapter 1 Notes and Notices

Printing Conventions in This Manual

Operator panel keys and LCD messages are set off from regular text in this manual:

• Operator panel keys and indicators are printed boldface.

Example: Press the Cancel key, then press the Pause key.

• Liquid Crystal Display (LCD) messages are printed in capital letters inside

quotationmarks(“”). Key combinations are denoted by the + (plus) symbol.

Example: Press ↑ + ↓ means

Press the Up↑key and the Down↓key at the same time.

The 4400 Thermal Label Printer

NOTE: As used in this manual, the terms “4400” and “printer” refer to all

models within the 4400 series.

The printer series consists of a family of high quality, direct thermal and

thermal transfer printers specifically designed for printing labels and tags,

from any MS-DOS

option) based compatible computer.

The IBM thermal printer series is comprised of the products detailed in Table

, Windows**, ASCII or EBCDIC (with the Coax/Twinax

Table 1. The IBM thermal printer Series

Features

Model

4400-004 10 203 4.1 4400-004 8 300 4.1 4400-006 10 203 6.6 4400-006 8 300 6.6 4400-008 8 203 8.5 4400-008 6 300 8.5

Max Print

Speed (ips)

Printing

Density (dpi)

Max Print

Width (inches)

Features

• Thermal transfer and direct thermal printing.

• Supports over 20 types of bar codes.

• Download forms, fonts and graphics to printer memory.

• High resolution printhead for sharp graphics and text.

• Built-in label rewinder for label Peel-Off operation.

• Label Taken Sensor for detecting removal of labels in Peel-Off or Tear-

Off modes.

• Peel-Off mode for peeling off labels one at a time, before printing the next

label.

• Tear-Off mode for positioning the label at the tear-off position and

detecting its removal before printing the next label.

• Tear-Off Strip mode for printing a specified number of labels and

positioning the last label at the tear-off position.

• 8MB DRAM memory (4MB for the 4400-004).

• 4MB Flash memory.

Chapter 1 Thermal Printer Technology

Dynamic Print Control provides exceptional print quality. A circuit monitors the data to be printed and automatically adjusts the energy applied to the thermal printhead for maximum performance.

The printer can be connected to communicate with the host via RS-232 and RS-422 serial, Centronics parallel, and, optionally, coax/twinax host connections or Ethernet Base-T. The interface cable needed to connect the printer to the host device is supplied by the user.

Thermal Printer T echnolog y

Quiet and fast, with excellent print quality, the IBM multifunction thermal printer uses an inline thermal printhead. The operation of a thermal printer is different from that of a line-matrix or laser printer. The thermal printer uses a printhead with heating elements and special paper or ribbon.

The Printing Process

The thermal printhead allows two modes of operation:

• Direct Thermal

direct

During small, rectangular paper, the dyes and developers in the coating react to the heat and develop an image. This mode of printing is generally used for short-term labeling applications.

thermal printing, the thermal printhead selectively heats

thermal

-compatible parallel, IEEE**1284 compliant

dots. When these contact the coated thermal

10/100

• Thermal Transfer

During thermal thermal ribbon. The heat reacts with the ribbon and bonds the image to the paper. This method is used especially for abrasive, long-storage applications and for specialized applications, such as in extreme environmental conditions or where tamper-proofing is required.

transfer

printing, the heated thermal dots contact a

Dynamic Print Control

The thermal printer has a unique feature that provides excellent print quality

by preventing unevenness of print density. Unevenness is usually caused by

the stored heat from previous dots. Print quality largely depends on how the

thermal paper or the thermal ribbon and thermal transfer paper responds to

the heat of the thermal printhead.

During printing, the thermal printhead must reach a set temperature in the

shortest possible time. Then it must cool down to the original temperature in

the shortest possible time after printing. Thus print quality is dependent on the

precise control of the energy supplied to the thermal dots.

The Dynamic Print Control is a method for predicting the quantity of heat

required to print dots based on the results of the previous printing. This

prevents unevenness of print density and results in the printing of narrow-

ladder bar codes or vertical grid lines that are straight from the microscopic

viewpoint.

Thermal Consumables

Dynamic Print Control

Media Selection

Since there are two print modes of operation, there are two kinds of thermal

media:

• Direct thermal media

• Thermal transfer media

Direct thermal media is paper coated with special chemicals that act as an

accelerator, acceptor dye and binder. During direct thermal mode, the heat

from the thermal printhead contacts the paper and causes a chemical reaction

to take place.

There is a wide range of thermal transfer media available, such as film or

synthetic paper substitutes that are excellent in their ability to transfer an

image (print quality) and others in scratch resistance (long storage). Most of

these media options can be die-cut for easy label applications.

NOTE: The term “media” used in this manual refers to all the different kinds

of paper or tag stock that can be used in the printer.

Chapter 1 Thermal Consumables

Ribbons

IBM offers a wide range of ribbons that have been specifically engineered to enhance printing capabilities and to prevent premature printhead wear. Therefore, it is strongly recommended that you use a Genuine IBM Thermal Ribbon in your printer.

IBM 4400 TTW Thermal T ransf er Ribbon

This ribbon provides superior print quality on coated and uncoated thermal transfer paper, labels and tags. IBM 4400 TTW ribbons are an excellent choice for general-purpose applications.

IBM 4400 TTB Thermal T ransf er Ribbon

This ribbon provides excellent high-speed print quality with premium durability and performance on a wide range of thermal transfer paper and synthetic labels. IBM 4400 TTB ribbons are formulated to provide excellent print quality at the highest IBM 4400 print speeds.

IBM 4400 TTR Thermal T ransf er Ribbon

Specifically designed for use with high-end synthetic labels. Provides the highest heat, chemical, and abrasion resistance where toughness and label durability are needed.

Ordering Ribbons (U.S. Only)

Ribbons may be purchased from Lexmark Authorized IBM Supplies Dealers or directly from Lexmark by calling: 1-800-438-2468

Fax orders may be sent to: 1-800-522-3422 Mail orders may be sent to: Lexmark International, Inc., 1221 Alverser Drive,

Midlothian, VA 23113.

Ordering Ribbons (Outside of U.S.) Order supplies by contacting your local Lexmark International distributor or by

writing to Lexmark International, Inc.

Lexmark International, Inc. P.O. Box 11427 Lexington, KY, 40575-1427 USA

Thermal Features

Emulations

The 4400 has the standard IBM ASCII Emulation which provides direct

compatibility with IBM series printers. In addition, the printer has co-resident

IGP and Code V emulations which provide printer system commands for text,

barcodes, graphics, lines, and boxes.

Hard ware Options

Ask your IBM representative about the following options, which can enhance

the versatility of your printer.

• Memory Expansion

16MB DRAM SIMM - Provides additional memory to accommodate long label formats.

• Coax/Twinax Host Interface

Emulations

Provides connection to an IBM host computer system using a coax or twinax interface.

• Ethernet** 10/100 BASE T

Allows the user to attach the printer to a LAN (Local Area Network) rather than attaching it directly to a host system. This Ethernet Interface server supports 10/100 Base T (UTP) only and is mounted inside the printer.

Chapter 1 Setting Up The Printer

Setting Up The Printer

CAUTION

<6> The printer weighs between 15.9 kg (35 lb.) and 22.7 kg

(50 lb.). Use two persons to carry the printer. Use appropriate lifting precautions.

Unpacking The Printer

The printer is shipped in a carton and protective bag. Keep all packing material in case you need to move or re-ship the printer. Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.

ATTENTION

The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

Damage to the p rinter interface connector may result from placing the printer on its backside during unpacking or handling.

Unpacking The Printer

Open the media cover by lifting it in the center of its bottom right edge.

Legend:

1) Media Cover

Remove the tape securing the liner rewinder clamp to the rewinder spindle.

Slide the Media Hanger Guide outward to the end of the Media Hanger. Place

the Guide in the down (horizontal) position and remove the sample roll of

ribbon and media from the media hanger and set them to one side.

Chapter 1 Setting Up The Printer

Check List

Your thermal printer kit contains the items listed below.

• The thermal printer.

• AC Powercord

• User’s Manual

• Quick Reference Manual

• Printer Manual CD

• Terminating Resistor Packs

• Ribbon Take-Up Core (mounted in printer)

• Starter Kit Roll Media

• Sample Roll of IBM Thermal Transfer Wax Ribbon (wrapped inside media

roll)

• Printhead Cleaning Pen (wrapped inside media roll)

NOTE: If any items are missing, contact your dealer for replacement parts.

Installation

The following sections will guide you through the installation of the printer.

DANGER

<6> The printer should never be operated in a location where

the operator or printer can get wet.

1. Place the printer in a suitable location on a flat level surface that allows easy access to all sides of the printer. The printer should never be operated while resting on its side or upside down.

2. Check that the printer power switch is in the OFF (O) position.

Legend:

1) AC Power Receptacle

2) On/Off Power Switch

On Position Off Position

Chapter 1 Setting Up The Printer

DANGER

<4>

The following sections will guide you through the installation of the printer.

3. Attach Interface a. Parallel Interface

Do not connect or disconnect any communication port, teleport, attachment connector, or power cord during an electrical storm.

Attach a suitable parallel printer cable from the computer to the Centronics interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.

Installation

b. Serial Interface

Attach a suitable serial printer cable from the computer to the DB-25 RS-232 Serial interface connector at the back of the printer. For additional information on serial cable wiring, refer to “Diagnostics and Troubleshooting” on page 175.

NOTE: The printer supports simultaneous connection of the Parallel and

Serial interfaces using the Auto Switching feature. See Auto Switching described on page 165.

Chapter 1 Setting Up The Printer

If your printer is equipped with the Coax/Twinax and ethernet interfaces, the rear I/O panel will look like the picture below.

c. Coax Interface

Attach a suitable coaxial cable from the computer to the coax connector located in the I/O plate in the back of the printer.

d. Twinax Interface

Attach a suitable twinax cable from the computer to the twinax connector located in the I/O plate in the back of the printer.

Installation

e. Ethernet Interface

Insert a suitable ethernet cable from your hub or switch to the ethernet connector located in the I/O panel in the rear of your printer.

Chapter 1 Setting Up The Printer

4. Attach the AC power cord to the AC power receptacle in the rear of the printer.

Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.

DANGER

<1>

Before powering on the printer, ensure that the printer is plugged into the appropriate power source.

2 Operation

Using The Printer

Controls & Indicators

All printer controls and indicators, except for the power switch and ONLINE status indicator, are located on the front panel of the printer. The power switch is located in the bottom left hand corner at the rear of the printer. The ONLINE status indicator is located on top of the printer, directly above the control panel.

The Control Panel is located at the top left of the printer. The panel has a back-lighted Liquid-Crystal Display (LCD) with 2 rows of 16-characters each. The Control Panel also contains the printer control keys. A summary of each key’s function is provided on the following pages. Detailed descriptions of key functionality are provided in Chapter 3.

Chapter 2 Using The Printer

Button Description

PAUSE Key

Toggles the printer between online and offline modes.

JOB SELECT Key None Selects a pre-stored

Decrement Key

FEED Key

Up Key

TEST PRINT Key

Pressing the↵ (Enter) key with a Diagnostic Test displayed initiates the test. Pressing the (Enter) key again terminates the test.

Function in Online

Mode

Sets printer to Offline Mode.

Advances the media one form length.

None Navigates the Test

↵

Function in Offline

Mode

Sets printer to Online Mode.

printer configuration.

Advances the media one form length.

Print pattern.

Function in Menu

Mode

Sets printer to Offline Mode.

Decrements values in the current menu selection, or navigates through selections to the left.

Navigates the current menu selection one level up.

Increments values in the current menu selection, or navigates through selections to the right.

Control Panel Keys

Increment K ey

Button Description

Function in Online

Mode

Function in Offline

Mode

Function in Menu

Mode

Cancel Key

This key is set to disable from the factory, except when the Coax/ Twinax option is present. In this case, the factory default setting is enable. CANCEL can also be enabled in the PRINTER CONTROL menu.



Down Key

Menu Key Sets the printer to

Enter Key

If the↵(Enter) key is locked, the value will not be selected and an “ENTER SWITCH LOCKED” message displays for one second, followed by a display of the previously selected value. Pressing the↓(Down) and↵(Enter) keys unlocks the↵(Enter) key and permits value selection. After unlocking the↵(Enter) key, it is then used to select the desired value.

Clears all data in the printer data buffer when enabled.

Offline and selects the Menu mode.

None None Selects the current

Clears all data in the printer data buffer when enabled.

Selects the Menu mode.

Navigates the current menu selection one level down.

Navigatesbetween top level menu selections.

menu value and displays an asterisk (*) next to the value.

Controls & Indicators

Chapter 2 Using The Printer

The POWER Switch and Indicator

The printer’s POWER SWITCH is located on the back panel of the printer, in the bottom left corner. Placing this switch in the ON (|) position applies power to the printer. Place this switch in the OFF (O) position to remove power when you have finished using your printer. An illuminated LCD Message Display indicates the printer power is ON.

Powering On The Printer

When you power on the printer, it executes a self-test. The default power-up state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.

If there is a fault during the self-test, the ONLINE status indicator flashes, and a fault message appears on the display. The alarm may also sound, if it is configured to do so.

Operating Modes

Online - In online mode, the printer can receive and print data sent from the

host. Pressing the PAUSE key toggles the printer between the online and offline mode. The ONLINE status indicator is lit in online mode.

Offline - In offline mode, you may perform operator functions, such as loading media, or navigating through the printer configuration menu to make changes or verify option settings. Pressing the PAUSE key toggles the printer from offline to online mode. The ONLINE status indicator is not illuminated in offline mode.

Fault - In fault mode, a fault condition exists that must be cleared before printing can continue. The ONLINE status indicator flashes, the alarm beeps (if configured to do so) and a descriptive fault message displays.

The current operating mode can be selected through the control panel keys, or may result from routine operations such as powering on the printer.

Chapter 2 Loading Media and Ribbon

Loading Media and Ribbon

This section explains how to load roll media, fanfold media, and the ribbon. The term “media” used in this manual refers to all the different kinds of paper, label, or tag stock material that can be printed on by the printer.

Your thermal printer can print on continuous paper, adhesive backed labels or non-adhesive tags packaged in roll or fanfold form.

ATTENTION

IMPORTANT

DO NOT TOUCH the Printhead or the electronic components under the Printhead Assembly. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

Adhesive backed labels that DO NOT lay flat on the backing liner may jam the printer. This can cause the label to peel off the liner. The exposed edges may stick to the label guides and rollers inside the printer.

If you run out of labels while printing, do not turn the power switch to the O FF position while reloading labels. Lost data may result. Prior to printing labels, it is also recommended you enable the Error Recover sub-menu of the MEDIA CONTROL menu, and save it as the power-on default. Error Recover forces the printer to automatically reprint a label that may have been partially printed prior to the PAPER OUT fault message, after additional labels are properly loaded.

Loading Roll Media

1. Open the media cover.

2. Slide the media hanger guide outward to the end of the media hanger, and rotate it downward to a horizontal position.

Legend:

1) Media Hanger Guide

2) Media Hanger

Chapter 2 Loading Media and Ribbon

3. Open the pivoting deck by rotating the deck lock lever clockwise to the end of its travel. The pivoting deck will swing open.

Legend:

1) Pivoting Deck

2) Deck Lock Lever

Loading Roll Media

4. Slide the media width guide located on the media damper outward to the fully extended position.

Legend:

1) Media Damper

2) Media Width Guide

Chapter 2 Loading Media and Ribbon

5. Slide a roll of media over the media hanger guide and onto the media hanger. The media feeds from the top of the roll and towards the front of the printer.

6. Push the roll to the back of the media hanger, rotate the media hanger guide to its upright position and slide it inward against the outer edge of the media roll.

Legend:

1) Media Roll

2) Media Hanger

3) Media Hanger Guide

Loading Roll Media

7. Thread the media under the media damper and then between the platen (drive roller) and the printhead. You can also ref er to the arrows on the printer frame or the Ribbon and Media Loading instruction label inside the media cover.

Legend:

1) Printhead Assembly

2) Platen (Drive Roller)

3) Media Damper

Chapter 2 Loading Media and Ribbon

8. Push the media width guide inward until it is flush with the outer edge of the media.

9. Check the location of the TOF (Top-of-Form)/Paper Out sensor (it is blue in color and located just behind the platen), and refer to Top-of-Form Sensor Horizontal Adjustment on page 56.

Legend:

1) Media Width Guide

Loading Roll Media

10. Close the printhead by pressing down on both sides of the front of the pivoting deck and rotating the deck lock lever counterclockwise against its stop. This locks the pivoting deck and printhead assembly into the printing position.

ATTENTION

Legend:

1) Pivoting Deck

2) Deck Lock Lever

Ensure the pivoting deck is down and locked before attempti ng to print. Failure to do so will cause a premature failure of the printhead assembly.

11. For direct thermal operation (no ribbon required) close the media cover and go to step 12.

For thermal transfer operation (use of ribbon) complete the ribbon loading procedure (See “Loading Ribbon” on page 48).

Verify that Print Mode in the Printer Configuration Menu is set for the media type installed (Direct or Transfer). The Print Mode submenu is located in the MEDIA CONTROL Main Menu. See “Menu Options” on page 76 for details.

12. Press the FEED key once to verify that the media advances.

13. Press the PAUSE key to place the printer online. The printer is now ready for printing.

Chapter 2 Loading Media and Ribbon

Loading Fanfold Media

1. Open the media cover.

2. Slide the media hanger guide outward to the end of the media hanger, and rotate it downward to a horizontal position.

3. Remove any roll media.

4. Place the fanfold media either behind or beneath the printer, depending on the desired fanfold supply location. Insert the first few labels through either the rear or bottom panel opening.

5. Place the media over the media hanger, flush against the back of the printer.

6. Rotate the media hanger guide to its upright position and slide it inward against the outer edge of the loaded media.

Legend:

1) Media Hanger Guide

2) Media Hanger

3) Fanfold Media

Loading Fanfold Media

7. Rotate the fanfold tension arm down by pushing on it through the opening at the top of the media hanger guide.

8. Open the pivoting deck by rotating the deck lock lever clockwise to the end of its travel. The pivoting deck will swing upward.

Legend:

1) Fanfold Tension Arm

2) Pivoting Deck

3) Deck Lock Lever

Chapter 2 Loading Media and Ribbon

9. Slide the media width guide outward to the end of the media damper.

10. Thread the media between the platen (drive roller) and the printhead. You can also refer to the Ribbon and Media Loading instructions label inside the media cover. The inner edge of the media should be positioned as far inward as possible.

11. Slide the media width guide inward against the outer edge of the media.

12. Check the location of the TOF/Paper Out sensor, and refer to “TOF/Paper Out Sensor Horizontal Adjustment” on page 56. The TOF/Paper Out sensor is blue in color and located just behind the platen.

Legend:

1) Printhead Assembly

2) Platen

3) Media Width Guide

Loading Fanfold Media

13. Close the printhead by pressing down on both sides of the front of the pivoting deck and rotating the deck lock lever counterclockwise against its stop. This locks the pivoting deck and printhead assembly into the printing position.

Verify that Print Mode in the Printer Configuration Menu is set for the media type installed (Direct or Transfer). If Thermal Transfer media is installed, see “Loading Ribbon” on page 48. The Print Mode submenu is located in the MEDIA CONTROL Main Configuration menu. See “Menu Options” on page 76 for more information.

ATTENTION

Legend:

1) Pivoting Deck

2) Deck Lock Lever

Ensure the pivoting deck is down and latched before attempting to print. Failure to do so may cause a premature failure of the printhead.

14. Press the FEED key once to verify that the labels advance.

15. Close the printer media cover if the thermal transfer operation is not needed.

16. Press the PAUSE key to place the printer online. The printer is now ready for printing.

Chapter 2 Loading Media and Ribbon

Loading Ribbon

Skip this section when using Direct Thermal Printing

1. Slide the appropriate thermal transfer ribbon supply roll onto the ribbon supply spindle until it is flush against the printer.

2. Open the pivoting deck by rotating the deck lock lever clockwise to the end of its travel. The pivoting deck will swing upward.

3. Thread the end of the transfer ribbon below the rear ribbon guide and continue threading between the platen (or media, if loaded) and the printhead. You can also refer to the arrows on the printer frame or the Ribbon and Media Loading Instruction label located inside the printer on the media cover.

Legend:

1) Pivoting Deck

2) Platen

3) Deck Lock Lever

4) Rear Ribbon Guide

5) Ribbon Supply Spindle

6) Ribbon Supply Roll

Loading Ribbon

4. Wrap the transfer ribbon from the front of the printhead assembly to the front side of the ribbon take-up spindle. Attach the ribbon to the take-up core (fiberboard tube) on the ribbon take-up spindle with tape.

When installing a new roll of ribbon, attach the ribbon leader adhesive strip to the ribbon take-up core. Manually rotate the spindle clockwise to feed the unusable portion of the ribbon leader around the take-up spindle.

NOTE: Do not attach the ribbon to the ribbon take-up spindle without a core

installed. Proper ribbon tension and ribbon removal is based on use of fiberboard core.

Legend:

1) Ribbon Take-up Spindle

2) Ribbon Take-up Core

5. Close the pivoting deck (see page 47).

6. Close the printer media cover if the rewinder is not needed.

7. Verify that Print Mode is set for Transfer in the Print Mode submenu located in the MEDIA CONTROL Main Configuration menu. See “Menu Options” on page 76 for more information.

8. The printer is now ready to print.

Chapter 2 Print Option

Print Option

Label Peel Off

The printer can be set up to automatically peel off labels from the backing liner and dispense them one at a time while rewinding the liner. This configuration requires routing the liner through the rollers on the Peel/Tear assembly properly and use of the printer’s internal rewinder.

1. Open the media cover.

2. Open the front cover.

3. Open the pivoting deck by rotating the deck lock lever clockwise to the end of its travel. The pivoting deck will swing upward.

4. With the label stock already loaded and exiting from the front of the printer (see “Loading Roll Media” on page 37), separate the labels from their liner (about 20 inches worth).

Label Peel Off

5. Thread the liner over the tear bar behind the top roller and around the outside of the bottom of the Peel/Tear assembly.

Chapter 2 Print Option

6. Manually position the leading edge of the first label to just behind the tear bar of the Peel/Tear assembly.

7. Thread the liner counterclockwise around the rewinder and the rewinder clamp as shown, and insert the liner end into one of the slots in the rewinder. Make sure the rewinder clamp is pushed in against the rewinder.

8. With one hand holding the liner in the slot, use the other hand on the rewinder clamp and rotate the rewinder counterclockwise until the lever is taught on the rewinder spindle.

Legend:

1) Rewinder Clamp

2) Rewinder

Label Peel Off

9. Verify the leading edge of the first label is still behind the tear bar of the Peel/Tear assembly.

10. Close the printhead by pressing down on both sides of the front of the pivotingdeck and rotatingthe decklock counterclockwiseagainst its stop. This locks the pivoting deck and printhead assembly into the printing position.

11. Close the front door. The door must be closed for the Label Sensor to first sense the label and then its removal.

Legend:

1) PIvoting Deck

2) Label Only

3) Deck Lock Lever

12. For automatic label peel-off mode, set Media Handling to Peel-Off under the MEDIA CONTROL Main menu. See Chapter 3 for more information on configuring the printer.

13. Close the media cover.

Chapter 2 Printing Adjustments

Printing Adjustments

Printhead Pressure Adjustment

Legend:

1) Printhead Pressure Adjustment Dial

Adjustment of the printhead pressure is sometimes required to obtain optimum printing results with variations in media thickness and width. The printhead pressure adjustment dial is shown above.

In general, the printhead pressure should be adjusted to the minimum value which produces the desired print quality. Following this procedure will help to minimize printhead wear. The numbers on the Printhead Pressure Adjustment Lever are relative only and do not indicate a specific printhead pressure.

Printhead Pressure Block Adjustments

Legend:

1) Left Pressure Block

2) Left Pressure Block Handle

3) Pressure Block Adjustment Scale

4) Right Pressure Block

5) Right Pressure Block Pointer

6) Lead Screw Knob

The Printhead Pressure Pad Adjustments are used to obtain best printing results under a variety of media and ribbon conditions.

Under normal printing conditions, the optimum position of the left pressure block when its handle detent is positioned in the notch in the pivoting deck. If media/ribbon widths of less than one-third the printer’s maximum printing width are used, it may be necessary to move the left pressure block further left by using the handle and overriding the detent. The left pressure block can only be moved manually using its handle.

The proper setting for the pressure blocks is when they are evenly spaced across the width of the media. The proper setting for the right pressure block is with the right pressure block pointer positioned on the right edge of the media in use. The right pressure block is adjusted by turning the Lead Screw Knob located in the right side of the pivoting deck.

To check the correctness of the pressure block positions, print the grey test pattern (see the DIAGNOSTICS/Printer Tests menu item). The pressure blocks should then be positioned to obtain a uniform printing density across the media. In most cases, only the right pressure block will need adjustment.

3 4

Chapter 2 Printing Adjustments

Label V ariations and the TOF/Paper Out Sensor

Your printer is equipped with a sensor that is used to detect the TOF (Top-ofForm) position as well as a paper out condition. Depending on the type of media used, the sensor will either “see through” the label liner, index hole or notch in the media ( on the media with reflective label backing ( the correct option must be selected under the Gap Sense item in the MEDIA CONTROL Main Menu. When Transmissive is selected, the TOF position is based on the trailing edge of the gap, notch, or hole. When Reflective is selected, the TOF position is based on the leading edge of the black stripe.

A third option, None, is also available under the Gap Sense item in the MEDIA CONTROL menu. The None option must be selected when continuous media with no gap, notch hole, or black stripe is installed. The TOF will be based on the Label Length value set under the Media Control menu or by the Forms Length command sent via host computer software.

NOTE: When Gap Sense = None, Calibrate should still be performed to

automatically establish the optimum Paperout Threshold value.

Transmissive

sensing) or detect a black horizontal stripe

Reflective

sensing). In either case,

TOF/Paper Out Sensor Horizontal Adjustment

In order to accurately detect the gap, hole, notch or narrow width black stripe, the Top-of-Form sensor can be moved along the width of the media from the inner media edge to within .65 inches from the maximum media width or the right side. The position of the sensor is changed by using the handle at the back of the sensor to slide the sensor to the desired position. The actual location of the sensor is indicated by the notch located in the center in the sensor visible when the pivoting deck is in the open position.

In the Transmissive Mode, the sensor should be located directly under the inter-label gap, hole or notch, while in the Reflective mode it should be positioned as close as possible in the middle of the width of the label black stripe. For media with no gap and no black stripe, the sensor should be set under the media to detect a paperout condition.

When using the TOF/Paper Out sensor, it is the responsibility of the user to adhere to the media specifications described in Appendix A of this manual and to ensure that the Label Length value set in the MEDIA CONTROL Main Menu (or Label Length value sent via software command) matches the physical length of the label or tag stock installed in the printer. In addition, the operator should perform the TOF sensor Calibrate procedure described below whenever a different type of media sensing will be required (Transmissive or Reflective), when installing never-before-tried media, or when the printer is experiencing loss of TOF position. Loss of Top-of-Form is usually followed by a fault message on the LCD, such as “GAP NOT DETECTED See Manual” or “PAPER OUT Load Paper.”

Calibrating the TOF/Paper Out Sensor

Due to manufacturing differences in media, the TOF (Top-of-Form)/Paper Out sensor may have difficulty distinguishing the difference between the label and the liner (gap) or the label and the black stripe or a paperout condition. When this occurs, the printer will display an error message on the LCD such as “GAP NOT DETECTED See Manual” or “PAPER OUT Load Paper.” The printer’s sensitivity for detecting the TOF position or paper out condition of the media installed can be optimized by using the Calibrate feature of the printer.

TOF/Paper Out sensor sensitivity can be improved by changing the values of Paper Calibrate/Gap Threshold and/or Paper Out Threshold. These values can be changed manually within the MEDIA CONTROL menu, or can be determined by the printer automatically by performing the Calibrate procedure.

Any changes to sensor parameters which occur as a result of the Calibrate procedure, regardless if performed automatically or manually, take effect immediately within the current configuration menu, but are not automatically saved. If the Calibrate is performed again the new values will overwrite the previous values for the current menu.

The new values can be saved into non-volatile memory (menus 1-8 only) by using the Save Configuration procedure. If the current menu in use is the Factory menu, the values will take effect but will not be saved into memory and will be lost when the printer is powered off.

When Paper Calibrate has completed successfully, the Sensed Distance selection in the MEDIA CONTROL menu will display a distance in inches based on the media type in use:

• transmissive media = the label length plus one gap length

• reflective media = the distance from the leading edge of one black

stripe to the leading edge of the next black stripe.

The Sensed Distance value can not be changed manually and is updated only as a result of the Paper Calibrate procedure. The factory default value of Sensed Distance is 0.00 inches.

If Calibrate fails to determine the proper values and ends with a fault message displayed (GAP NOT DETECTED or LOAD PAPER), you can either try it again or manually change the Gap Threshold and/or Paper Out Threshold values under the Media Control/Paper Calibrate menu.

Once the correct values are determined and the Label Length setting in the MEDIA CONTROL menu is equal to or slightly less than the physical label length, press the FEED key to advance media and determine if it consistently stops at the correct TOF position each time.

Chapter 2 Printing Adjustments

Calibrate Procedure

Calibrate is enabled via the front panel by using the Menu Key and navigating through the MEDIA CONTROL menu or by using the Test Print Key.

The Test Print Key requires the fewest key strokes to begin the Calibrate, but the user must still navigate through the MEDIA CONTROL menu to view the results regarding value changes to the Gap Threshold, Paper Out Threshold, and Sensed Distance.

NOTE: Verify that the media installed in the printer matches the M EDIA

CONTROL menu Gap Sense option (Transmissive, Reflective, or None).

Verify that the Top-of-Form sensor is horizontally positioned to permit sensing of the notch, gap, or black stripe. (See “TOF/Paper Out Sensor Horizontal Adjustment” on page 56.)

Running Calibrate via the MEDIA CONTROL Menu

1. Press and release the PAUSE key to place the printer Offline.

2. Press and release the↓and↵keys simultaneously to unlock the printer menu. “ENTER SWITCH UNLOCKED” appears on the LCD.

3. Press the key until “MEDIA CONTROL” appears on the LCD.

4. Press the↓key until “Paper Calibrate/Run Calibrate” appears.

5. Press the↵key. The media will advance approximately 11 inches.

The procedure is completed successfully if no fault is displayed and the Sensed Distance value is correct (See “Sensed Distance” on page 98). Sensed Distance value will be updated only when Gap Sense = Transmissive or Reflective. When Gap Sense = None, only Paper Out Threshold will be updated.

If a fault message such as “GAP NOT DETECTED See Manual” or “PAPER OUT Load Paper” appears while performing the Paper Calibrate procedure, press the PAUSE key and perform the Calibrate procedure again.

6. Press the PAUSE key until “OFFLINE” appears on the LCD.

7. Press the FEED key. The media should advance one forms length.

NOTE: If Clip Page = Enable (factory default) in the MEDIA CONTROL

menu, the printer will stop at the first TOF (Top Of Form) position of the transmissive gap, notch, or hole, or reflective black strip that it detects. This is regardless of the Label Length value selected under the MEDIA CONTROL menu.

If Clip Page = Disable in the MEDIA CONTROL menu and the Label Length value is longer than the physical label length of the media in use, the printer will continue to advance media to achieve that Label Length value and then stop at the next TOF position.

8. Press the PAUSE key to place the printer Online.

Calibrate Procedure

NOTE: The amount of media advancement is also based on which Media

Handling selection is enabled under the MEDIA CONTROL Main menu. ‘Tear-Off’ and ‘Tear-Off Strip’ will advance the media until the Top-of-Form of the next label is positioned over the Tear bar. When ‘Continuous’ Media Handling is selected the media will advance only until the Top-of-Form of the next label is positioned under the printhead.

Running Calibrate Via The T est Print Key

1. Press and release the PAUSE key to place the printer Offline.

2. Press the Test Print Key until Printer Test/Calibrate appears on the LCD.

3. Press the The procedure is completed successfully if no fault is displayed and the

Sensed Distance value is correct (See “Sensed Distance” on page 98). Sensed Distance value will be updated only when Gap Sense = Transmissive or Reflection. When Gap Sense = None, only Paper Out Threshold will be updated.

4. Press the PAUSE key until “OFFLINE” appears on the LCD.

5. Press the FEED key. The media should advance one forms length.

NOTE: If Clip Page = Enable (factory default) in the MEDIA CONTROL

6. Press the PAUSE key to place the printer Online.

↵ key. The media will advance approximately 11 inches.

The amount of media advancement is also based on which Media Handling selection is enabled under the MEDIA CONTROL Main menu. ‘Tear-Off’ and ‘Tear-Off Strip’ will advance the media until the Top-of-Form of the next label is positioned over the Tear bar. When ‘Continuous’ Media Handling is selected the media will advance only until the Top-of-Form of the next label is positioned under the printhead.

Chapter 2 Cleaning

Cleaning

Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of the normal printing process. To maintain top printing quality, these residues should be removed by a periodic cleaning of the printer.

General

Periodic cleaning should be performed on all rollers, guides, and assemblies. Low pressure air can be used to remove dust in the printer. Isopropyl alcohol and a cotton swab should be used to clean any areas where media dust, adhesives, etc. have accumulated. This general cleaning will insure that all parts are free of residue which may degrade print quality.

The media path and printhead should be cleaned each time a new roll of media is installed in the printer.

Printhead

As you use your printer, the printhead may become dirty resulting in poor print quality. You should clean the printhead when replacing the ribbon or installing new media.Clean the printhead with the printhead Cleaning Pen supplied with the printer. The printhead heating elements (light brown area) is most important. Keeping your printhead clean will help to maintain its life.

Printhead

1. Rotate the deck lock clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.

Legend:

1) Pivot Deck

2) Deck Lock Lever

2. Gently rub the felt tip of the Cleaning Pen or a cotton swab with Isopropyl alcohol across the printhead heating elements (light brown area).

Allow the printheadto dry for one minute before reloading the labels.

Chapter 2 Cleaning

3 Configuring the Printer

Overview

The configuration process is done using the printer configuration keys on the control panel and includes the following:

• Configuring the printer for different host interface options

• Customizing label formats

• Checking printer status

• Running various maintenance tests

NOTE: Control codes sent by the host system will override the control panel

Menu Navigation

settings.

This section explains how to use the control panel to change individual settings and save them as a customized configuration. For details on the control panel keys and how they work, see “Controls & Indicators” on page

31.

Pressing↓and↵ together unlocks or locks the printer menu (offline mode only) and permits value selection. This is the default key combination for locking/unlocking the printer. You can change the key combination. See “Set Lock Key” on page 101.

Chapter 3 Menu Navigation

Setting Printer Configuration Parameters

Configuration parameters are set from the control panel or are retrieved from the printer’s memory. The parameters define how the printer will respond to command and interface signals from the host computer.

The configuration menu structure consists of top-level menus and various parameter selections under each top-level menu.

NOTE: Many of the selectable configurations refer to printer options or

features that may or may not be present in your printer. Selecting an option or feature that is not present will result in no action being performed by the printer, or an ‘OPTION NOT INSTALLED’ message displayed.

Moving Within the Configuration Menu

Movement within the configuration menus is controlled by using the appropriate navigation keys. Figure 1 shows how to move through the menu system. See “Controls & Indicators” on page 31, for more details on the function of the operator panel keys.) This example configures the printer for Direct Thermal operation.

Figure 2 is a configuration printout of a typical printer. This printout illustrates some of the possible parameter selections which can be made from either the printer configuration menu or a host computer.

Figure 3 shows the top level overview of the menu structure. A brief description of the function of each top-level menu selection is given below each top-level menu selection.

Figure 4 shows a more detailed view of the top level of the menu system. Not all possible top-level menu selections are available simultaneously since their presence depends on the installed options as well as specific selections made in other areas of the menu system.

Use these basic guidelines to move throughout all the configuration menus. You can select different options and save them as the power on default;

however, they can only be saved to configurations menus 1-8, as the factory configuration menu can not be altered or saved over.

When the printer is online, the first line of the LCD indicates ONLINE and the second line lists the active interface port and type of emulation.

To configure the printer, it must be offline. If the ONLINE indicator is lit, press and release the PAUSE key to place the printer offline. When the printer is offline, OFFLINE appears on the top line of the LCD. Pressing the key causes the printer to enter the printer configuration menu system and CONFIG. CONTROL appears on the next line. When in the printer configuration menu system the LED indicator is illuminated.

Selecting a Menu Option

Step Press LCD Notes

1. OFFLINE

3. OFFLINE

4. OFFLINE

Figure 1. Moving within the Configuration Menu

↓& ↵

↓ UNTIL

+or –

↵

ENTER SWITCH UNLOCKED

CONFIG. CONTROL

MEDIA CONTROL

Print Mode Transfer*

Print Mode Direct

Print Mode Direct*

Allows you to make configuration changes.

Enables the printer configuration menu.

Selects the MEDIA CONTROL top level menu.

Cycle through the choices.

Selects the Direct transfer mode.

Selecting a Menu Option

By default, the↵key is “locked” when the printer is turned on. The purpose of this is to prevent accidental changes to the configuration menu. If you press the↵key when the key is locked, the message ENTER SWITCH LOCKED is displayed on the LCD for one second, and the value will not be selected.

To unlock the↵key, press the↓and↵keys simultaneously. This toggles the enter lock function.

IMPORTANT

If this function is performed while the↵key is locked, the message ENTER SWITCH UNLOCKED will be displayed for one second, and the ENTER key will be unlocked.

If this function is performed while the↵key is unlocked, the message ENTER SWITCH LOCKED will be displayed for one second, and the key will be locked.

When the ↵ key is pressed (with the ↵ key unlocked), the value displayed is entered and the configuration is changed immediately.

This c hange takes effect for all subsequent data and operations for the printer as soon as ENTER Key is pressed and the asterisk (*) is displayed. The configuration change(s), stay in effect only while the printer is powered on. When the power is turned off, all current configuration w ill be lost unless changes made to it are saved via the CONFIG. CONTROL menu.

↵

Chapter 3 Menu Navigation

To save configuration information permanently or to select it as the power-up default, see “Saving a Configuration” on page 68.

Changing Printer Settings

Changing printer settings, such as print speed or emulation, is referred to as configuration. Configure the printer through the control panel.

1. Make sure the printer is offline. If the ONLINE indicator is lit, press the PAUSE key to enter the offline mode. The following message will display:

OFFLINE

2. Press key until the following message displays.

OFFLINE MEDIA CONTROL

3. Press↑ or↓to cycle through these options:

• Print Intensity

• Print Speed

• Slew Speed

• Print Mode

• Ribbon Select

• Media Handling

• Paper Feed Shift

• Gap Sense

• Label Length

• Label Width

• Ver Image Shift

• Hor Image Shift

• Orientation

• Ribbon Width

• Paper Calibrate (Run)

• Paper Calibrate (Gap Threshold)

• Paper Calibrate (Paper Out Threshold)

• Sensed Distance

• Auto Map Select

• Auto Label Width

• Num Auto Labels

• Tear Strip Time

• Clip Page

• Error Recover

• Display Ribbon

• Ribbon Low

• Units

Changing Pr inter Settings

4. When the menu item displays, press the + or - key and hold to scroll

through the possible selections.

5. Press the↵key to select a value. An asterisk (*) displays next to the selected value.

6. If there are more values you want to change, use the keys to access the value and the↵key to select it. At any time, you may press the key to return to the top level menu.

7. At any time, you may press the PAUSE key twice to exit the configuration menu and place the printer online. Once you have finished selecting all your options, save your configuration.

,↑, ↓, +,

and

−

IMPORTANT

If you do not save your configuration, all your new values will be lost when you turn off the printer.

Chapter 3 Configuration Options

Configuration Options

Saving a Configuration

You can save up to eight different configurations to meet eight unique print job requirements. For example:

Factory: Factory Default (This cannot be altered.) Config. 1: Selects IEEE 1284 Parallel Interface

Selects Label Width of 4 inches Selects Label Length of 24 inches Selects Hor Image Shift of 0.20 inches, etc.

Config. 2: Selects Centronics Parallel Interface

Selects Label Width of 2.2 inches Selects Page Label Length of 25.0 mm Selects Ver Image Shift of 0.10 inches, etc.

The configurations are saved and stored in non-volatile memory for later use. These configurations, including the factory default configuration, will not be erased from memory when the printer power is turned off.

If you do not save your configuration (to the non-volatile memory) before you turn off the printer, any changes made to that current configuration will be lost.

NOTE: If the Protect Configs. option is enabled, the new configuration will not

be saved unless the existing configuration has been deleted.

Follow these steps to save a new configuration:

1. Make sure that the printer is offline. If the ONLINE indicator is lit, press the PAUSE key to take the printer offline. Press the key until the followingmessage displays:

OFFLINE CONFIG. CONTROL

2. Press the↓key until the following message displays:

Save Config. 1*

3. Press the factory default configuration is not listed.

4. When the desired number displays, press ↵ to select it. The following message displays briefly:

Saving Configuration

- or + key to cycle through the options (1-8). Note that the

Modifying a Saved Configuration

When processing is completed, the display shows:

Save Config. X*

NOTE: If the configuration number has been previously saved and the

Protect Configs. option is enabled under CONFIG CONTROL, the followingerror message displays:

CONFIG. EXISTS Delete First

If the above occurs, see “Modifying a Saved Configuration” on page 69, step 4.

It is recommended that you print your configuration and store it in a safe place for future reference. Refer to “Printing a Configuration” on page 71.

Modifying a Saved Configuration

You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface.

Config. 1: Selects IEEE 1284 Parallel Interface

Selects Label Width of 4 inches Selects Label Length of 24 inches Selects Hor Image Shift of 0.20 inches, etc.

1. Load the configuration to be changed (for example, Config. 1). a. Make sure that the printer is offline. If the ONLINE indicator is lit,

press the PAUSE key to take the printer offline. Press the key until the following message displays.

OFFLINE CONFIG. CONTROL

b. Press the↓key until the following message displays.

Load Config. Factory

c. Press the d. When the desired number displays, press the ↵ key to select it. The

following message is displayed while loading. Loading Saved

Configuration

+ or - key to cycle through the options: Factory 1-8.

Chapter 3 Configuration Options

Then, the following message displays when it is loaded:

Load Config. X*

2. Move through the menu and change all the desired values. (In this example, under Parallel Port, you would change the value from IEEE 1284 to Centronics.)

3. Press the↵key to save each new value. An asterisk (*) displays.

4. Before saving the modified configuration, you must delete the original configuration if the Protect Configs. option is enabled.

a. Press the↑or↓key until the following message displays:

Delete Config. 1*

b. Press the

desired number displays, press the ↵key to select it. The following message is displayed.

Deleting Configuration

Then, the following displays when it is deleted:

Delete Config. X*

5. Save the new configuration as described in the “Saving a Configuration” on page 68. Make sure you select the same number (e.g., Config. 1) when saving the modified configuration. The new configuration writes over the existing one.

6. Print a copy of this newest configuration and store it in a safe place. Refer to the “Printing a Configuration” on page 71.

+ or - key to cycle through t he options (1-8). When the

Printing a Configuration

It is recommended that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer. A sample configuration printout is shown in Figure

2. To print a configuration:

1. Make sure the printer is offline. If the ONLINE indicator is lit, press the PAUSE key to take the printer offline. Press the key until the followingmessage displays.

OFFLINE CONFIG. CONTROL

2. Press the ↓key until the following message displays:

Print Config. Current*

3. Press the Current*

Factory Power-Up All 1-8 customized configurations

4. When the desired option displays, press the ↵key. The printer prints the specified configuration. Refer to Figure 2, for a sample configuration printout.

NOTE: If the configuration you want to print has not been saved, the

+ or - key to cycle through the following printout options.

following message will display momentarily:

CONFIG. DOES NOT EXIST/Save First

This message indicates that no configuration menu has been saved under the configuration value you have selected and therefore cannot be printed. You must either select another configuration to print or load and then save a configuration to that configuration value first.

Chapter 3 Configuration Options

Figure 2. Sa m ple Configuration Printout (sheet 1 of 3)

Printing a Configuration

Figure 2. Sample Configuration Printout (sheet 2 of 3)

Chapter 3 Configuration Options

Figure 2. Sample Configuration Printout (sheet 3 of 3)

Menu Overview

Printing a Configuration

PRINTER

CONTROL

(page 76)

Used to select the desired emulations and various printer operating parameters.

CONFIG.

CONTROL

(page 76)

Used to name, store, and retrieve up to eight different printer configurations.

SELECTED

EMULATIONS

(page 77-page 80)

Emulations selected from the PRINTER CONTROL menu appear here. There are typically multiple emulations relating to graphics languages, particular printers and optional host interface protocols.

MEDIA

CONTROL

(page 76)

Used to control various parameters related to print quality, media, and ribbon.

DIAGNOSTICS

(page 80)

Used to select various printer tests, monitor and record printer performance.

PARALLEL

PORT

(page 80)

Used to select various parallel port related parameters.

Press to select the next top level menu.

Press ↓ or ↑ to move within each top level menu.

Notes:

1. Shaded boxes denotes the top-level menu location where the selected ite ms appear. Only the selected items will appear in the top-level menu.

2. Page numbers in top-level menu selections refer to the location of detailed menu item information.

SERIAL

PORT

(page 80)

Used to select various serial port related parameters.

OPTIONAL

PORT(S)

(page 80-page 81)

Used to select optional host interfaces.

Figure 3. Configuration Top-Level Menu Overview

Chapter 3 Menu Options

Menu Options

CONFIG.

CONTROL

Load Config. (page 92) Save Config. (page 100) Print Config. (page 98) Delete Config. (page 89) Power-Up Config. (page 98) Protect Configs. (page 99) Name Config 1-8 (page 94) Reset Cfg Names (page 99)

PRINTER

CONTROL

ASCII Emulation (page 92) CTHI Emulation (1) (page 88) Active IGP Emul (page 82) Power Saver Time (page 98) Display Language (page 89) Alarm (page 83) Power-up State (page 98) Ptr Setup SFCC (page 99) Overwrite Files (page 97) View File List (page 102) Optomize&Reboot (page 95) Print File List (page 98) Cancel Key (page 87) Compatibility (page 87) Advanced User (page 83)

Auto Locking (page 83) Set Lock Key (page 101) Ptr Setup Parse (page 99) Glob Mem Adjust (page 90) Max Cache Memory (page 93) Max Cached Char (page 93) Standard Chars. (page 102) Bold Chars. (page 87) Extra Bold Char. (page 89)

MEDIA

CONTROL

Print Intensity (page 98) Print Speed (page 99) Slew Speed (page 101) Print Mode (page 99) Ribbon Select (page 100) Media Handling (page 94) Paper Feed Shift (page 97) Gap Sense (page 90) Label Length (page 91) Label Width (page 92) Ver Image Shift (page 102) Hor Image Shift (page 90) Orientation (page 95) Ribbon Width (page 100) Paper Calibrate (page 97) Paper Calibrate (Gap Thresh)(page 90) Paper Calibrate (Pap Out Th) (page 97) Sensed Distance (page 101) Auto Map Select (page 84) Auto Label Width (page 83) Num Auto Labels (page 94) Tear-Strip Time (page 102) Clip Page (page 87) Error Recover (page 89) Display Ribbon (page 89) Ribbon Low (page 100) Units (page 102)

Press to select the next top level menu.

Press ↓ or ↑ to move within each top level menu. Press + or - to cycle through each possible menu item value.

1. Appears only if the CTHI emulation is installed. NOTE: Bold selections are available only when the Advanced User

selection (under PRINTER CONTROL) is enabled.

Figure 4. Menu Options

Printing a Configuration

COAX

(1)(2)(3)

SETUP

Primary Sets (page 136) Translation Tbl (page 145) PA1 (page 134) PA2 (page 134) Buffer Reprint (page 111) Buffer Print (page 111) Coax Type (page 118)

Active Char Set (page 108) Secondary Sets (page 140) Prt Partial Line (page 139) Early Print Cmpl (page 121) Alt. Set 80-9F (page 108) Intervention Req (page 130) CR at MPP+1 (page 119) NL at MPP+1 (page 133) Position Aft FF (page 135) Last Char = FF (page 131) Null Suppression (page 133) FF Validity (page 124) Auto Skip At End (page 109) FF After Job (page 123) CR, EM, & NL (page 119) Host Override (page 128) Format Control (page 125) Cancel IGP/DCU (page 112) Lead-in Chars (page 131) Change Case (page 112) Set Text Orientn (page 142) Max. Print Width (page 132)

TWINAX

(1)(2)(3)

SETUP

Primary Sets (page 137) Translation Tbl (5) (page 146) Buffer Print (page 111) Twinax Type (page 146)

Active Char Set (page 108) Secondary Sets (page 141) Prt Partial Line (page 139) 5225 World Trade (page 107) Cancel IGP/DCU (page 112) Lead-in Chars (page 131) Alt. Set 80-9F (page 108) Graphic Chek Err (page 126) Graphic Check Code (page 125) LAC Option (page 131) Set Text Orientn (page 142) Host Override (page 128) Format Control (page 125) Max. Print Width (page 132)

SPC TWINAX

SETUP

(1)(2)(4)

SPC Type (page 144) SPC Char Set (page 144) SFCC Char (page 143) Translation Tbl (page 145) Buffer Print (page 111)

SPC COAX

(1)(2)(4)

SETUP

SPC Type (page 144) Logical Buf Size (page 132)

Intervention Req (page 130)

Buffer Print (page 111) Translation Tbl (page 145) PA1 (page 134) PA2 (page 134) Buffer Reprint (page 111) Null Handling (page 133) SPC Null Supp (page 144) SFCC Char (page 143)

NL At MPP+1 (page 133)

Press to select the next top level menu.

Press ↓ or ↑ to move within each top level menu. Press + or - to cycle through each possible menu item value.

NOTE: Bold selections available only when the Advanced User selection (found under PRINTER CONTROL) is

NOTES:

1. Appears only if the CTHI option is installed.

2. Presence of thes e Top Level items depends on the Port Type selection (under PRINTER CONTROL).

3. Appears only if CTHI emulation (under PRINTER CONTROL) is set to Standard.

4. Appears only if CTHI emulation (under PRINTER CONTROL) is set to Sim p Prot Conv.

enabled.

Figure 4. Menu Options (continued)

Chapter 3 Menu Options

IGP

(1)

SETUP

Character Group (page 113) Standard Sets (page 144) Select LPI (page 141) Define CR Code (page 120) Define LF Code (page 120) Autowrap (page 110) Auto Uppercase (page 109) Slash 0 (page 143) Select SFCC (page 142)

Host Form Length (page 128) Optimized Ratio (page 133) PI Slew Range (page 135) CR Edit (page 119) Skip Cmd Prefix (page 143) Ignore Text (page 130) Power on IGP (page 135) Ext Execute Copy (page 123) Al 00 Spaces (page 108) Select SO Char (page 142) Ignore Mode (page 130) Select Char (page 141) Do FF at TOF (page 121) IGP 100 Compatbl. (page 130) Autoeject (page 110) IGP Normal (page 134) UPC Descenders (page 147) I-2/5 Selection (page 129) Error Report (page 122) Repeat Form Opt (page 139)

Press to select the next top

level menu.

↑

Press ↓

to move within

each top level menu. Press + or - to cycle through

each possible menu item value.

Code V

(1)

SETUP

SFCC (page 143) Power-up ^X (page 136) Power-up ^F (page 135) Power-up ^PY (page 135) LPI (page 132) Btm Margin Ctl (page 111) Text Length (page 145) Autoeject (page 110) Copy Count (page 118) Host Form Length (page 128) Slash 0 (page 143) Ignore Dots (page 130) Append Rotated (page 109) Truncate Alpha (page 146) True Vert 1/10 (page 146) Absorb After ^PY (page 108) UPC Descenders (page 147) Rot. Char Size (page 140) Ignore Spaces (page 130) Midline PY (page 132) Width Limit (page 149) Absorb After ^PN (page 107) Error Msgs (page 122) Error Markers (page 122) Offpage Errors (page 133) Barcode Errors (page 110) Ignore Chars (page 129) Ignore Ch#1 (page 129) Ignore Ch#2 (page 129) Data Bit 8 (page 119) Cmd Resolution (page 118) ^Dnn Dot Slew (page 107) Var Ratio Barcd (page 148) Character Group (page 114) Standard Sets (page 144) Uniform Fonts (page 147) Prop Line Length (page 138) Printer Pl (page 138) Host Pl (page 128) Max PI 16 (page 132)

P-SERIES

(2)

SETUP

Select CPI (page 141) Select LPI (page 141) Typeface (page 146) Character Group (page 117) Character Set (page 118) Primary Subset (page 138) Extended Subset (page 123) Horizontal DPI (page 127) Vertical DPI (page 148) Prop. Spacing (page 138) Italic Print (page 131) Slashed Zero (page 1 44) Left Margin (page 132) Right Margin (page 139) Top Margin (page 145) Bottom Margin (page 111) Print Char. Set (page 138) Define CR Code (page 120) Auto LF (page 109) Define LF Code (page 120)

Control Code 06 ((page 118) Control Code 08 (page 118) Bold (page 111) Overstrike (page 134) Select SFCC (page 142) EVFU Select (page 123) Alt. Set 80-9F (page 108) SFCC d command (page 143) PSeries Dbl High (page 139) FF valid at TOF (page 123) Text Position (page 145) Host Command (page 127) Reset Cmd CFG Ld (page 139) Form Length (in.) (page 124) Form Length (mm) (page 124) Form Length (lines) (page 124) Form Width (in.) (page 124) Form Width (mm) (page 125) Form Width (char.) (page 124)

NOTE: Bold selections available only when the Advanced User selection (found under PRINTER CONTROL) is

NOTES:

1. Presence of these T op Level items depends on the Ac tive IGP Emul selection (under PRINTER CONTROL).

2. Presence of these T op Level items depends on the AS CII Emulation selection (under PRINTER CONTROL).

enabled.

Figure 4. Menu Options (continued)

Printing a Configuration

P-SER XQ

SETUP

(1)

Select CPI (page 141) Select LPI (page 141) Typeface (page 146) Horizontal DPI (page 127) Vertical DPI (page 148) Prop. Spacing (page 138) Italic Print (page 131) Slashed Zero (page 144) Left Margin (page 132) Right Margin (page 139) Top Margin (page 145) Bottom Margin (page 111) Print Char. Set (page 138) Define CR Code (page 120) Auto LF (page 109) Define LF Code (page 120)

Control Code 06 (page 118) Compressed Print (page 118) Bold (page 111) Elong/Alt. Font (page 121) Gothic Typeface (page 125) EVFU Select (page 123) Upr. Case Select (page 147) Slew Relative (page 144) Text Position (page 145) Host Command (page 127) Reset Cmd CFG Ld (page 139) Form Length (in.) (page 124) Form Length (mm) (page 124) Form Length (lines) (page 124) Form Width (in.) (page 124) Form Width (mm) (page 125) Form Width (char.) (page 124)

SER MATRIX

SETUP

(1)

Select CPI (page 141) Select LPI (page 141) Typeface (page 146) Character Group (page 117) Character Set (page 118) Primary Subset (page 138) Extended Subset (page 123) Horizontal DPI (page 127) Vertical DPI (page 148) Prop. Spacing (page 138) Italic Print (page 131) Slashed Zero (page 144) Left Margin (page 132) Right Margin (page 139) Top Margin (page 145) Bottom Margin (page 111) Print Char. Set (page 138) Define CR Code (page 120) Auto LF (page 109) Define LF Code (page 120)

ControlCode06(page118) Bold (page 111) Overstrike (page 134) Printer Select (page 138) Alt. Set 80-9F (page 108) ESC d command (page 122) Text Position (page 145) Host Command (page 127) Reset Cmd CFG Ld (page 139) Form Length (in.) (page 124) Form Length (mm) (page 124) Form Length (lines) (page 124) Form Width (in.) (page 124) Form Width (mm) (page 125) Form Width (char.) (page 124)

PROPRINTER

SETUP

(1)

Select CPI (page 141) Select LPI (page 141) Typeface (page 146) Character Group (page 116) Character Set (page 118) Horizontal DPI (page 127) Vertical DPI (page 148) Prop. Spacing (page 138) Italic Print (page 131) Slashed Zero (page 144) Left Margin (page 132) Right Margin (page 139) Top Margin (page 145) Bottom Margin (page 111) Print Char. Set (page 138) Define CR Code (page 120) Auto LF (page 109) Define LF Code (page 120)

20 CPI Condensed (page 107) Bold (page 111) FF valid at TOF (page 123) Text Position (page 145) Host Command (page 127) Reset Cmd CFG Ld. (page 139) Form Length (in.) (page 124) Form Length (mm) (page 124) Form Length (lines) (page 124) Form Width (in.) (page 124) Form Width (mm) (page 125) Form Width (char.) (page 124)

Press to select the next top level menu.

Press ↓ or ↑ to move within each top level menu. Press + or - to cycle through each possible menu item value.

NOTE: Bold selections available only when the Advanced User selection (found under PRINTER CONTROL) is

enabled.

NOTES:

1. Presence of thes e Top Level items depends on the ASCII Emulation selection (under PRINTER CONTROL).

Figure 4. Menu Options (continued)

Chapter 3 Menu Options

EPSON FX

SETUP

(2)

Select CPI (page 141) Select LPI (page 141) Typeface (page 146) Character Group (page 115) Character Set (page 118) Epson Set (page 121) Horizontal DPI (page 127) Vertical DPI (page 148) Prop. Spacing (page 138) Italic Print (page 131) Slashed Zero (page 144) Left Margin (page 132) Right Margin (page 139)

DIAGNOSTICS

Printer Tests (page 151) Test Count (page 152) Hex Dump Mode (page 150) Print Error Log (page 150) Clear Error Log (page 150) System Memory (page 151) PtrOnTime(page151) Ptr Print Dist (page 151) Head Prt Dist (page 150) Head On Time (page 150) Reset Head Data (page 151) Head Type (page 150) Head Voltage (page 150)

PARALLEL

PORT

Port Type (page 154) Data Bit 8 PI Ignored

(page 153)

(page 153) BufferSizeinK(page152) Trickle Time (page 160) Timeout (page 159) Report Status (page 159)

Prime Signal (page 154) Data Polarity Resp. Polarity Busy on Strobe Latch Data On

(page 153)

(page 154)

(page 152)

(page 153)

Top Margin (page 145) Bottom Margin (page 111) Print Char. Set (page 138) Define CR Code (page 120) Auto LF (page 109)

SERIAL

PORT

C/T PORT

(1)

Define LF Code (page 120)

Printer Select (page 138) 20 CPI Condensed (page 107) Bold (page 111) Alt. Set 80-9F (page 108) Text Position (page 145) Host Command (page 127) Reset Cmd CFG Ld (page 139) Form Length (in.) (page 124) Form Length (mm) (page 124) Form Length (lines) (page 124) Form Width (in.) (page 124) Form Width (mm) (page 125) Form Width (char.) (page 124)

Port Type (page 154) Baud Rate (page 155) Word Length (page 160) Stop Bits (page 159) Parity (page 158) Data Protocol (page 155) Buffer Size in K (page 155) Trickle Time (page 160) Timeout (page 159) Report Status (page 159)

Data Term Ready (page 157) Request to Send (page 159) Poll Character (page 158)

Port Type (page 162) Device Address (page 160) Image Buf Size (page 161) Timeout (page 163) Report Status (page 162)

Poll Response (page 158) Idle Response (page 157) One Char Enquiry (page 158) Printer Status (page 159)

Press to select the next top level menu.

Press ↓ or

↑

to move within each top level menu.

Press + or - to cycle through each possible menu item value.

NOTE: Bold selections available only when the Advanced User selection (found under PRINTER CONTROL) is

NOTES:

1. Appears only if the CTHI option is installed.

2. Presence of thes e Top Level items depends on the ASCII Emulation selection (under PRINTER CONTROL).

3. Appears only if the Ethernet Interface option is installed.

4. Does not appear in menu after an ONLINE/OFFLINE sequence of the IEEE 1284 port type is selected.

enabled.

Figure 4. Menu Options (continued)

Printing a Configuration

ETHERNET PARAMS

(3)

MAC Address (page 161) Novell Protocol (page 161) NetBIOS Protocol (page 161) Novell Frame (page 161) PMU Port Number (page 162) PMU Port Timeout (page 162)

ADDRESS

(page 161)

IP Addr Seg 1 IP Addr Seg 2 IP Addr Seg 3 IP Addr Seg 4

(2)

GATEWAY

ADDRESS

(page 161)

GW Addr Seg 1 GW Addr Seg 2 GW Addr Seg 3 GW Addr Seg 4

SUBNET

MASK

(page 162)

Subnet Mask Seg 1 Subnet Mask Seg 2 Subnet Mask Seg 3 Subnet Mask Seg 4

Press to select the next top level menu.

↑

Press ↓

to move within each top level menu.

Press + or - to cycle through each possible menu item value.

NOTE: Bold selections available only when the Adv anced User selection (found under PRINTER CONTROL) is

NOTES:

1. Appears only if the CTHI option is installed.

2. Presence of these Top Level items depends on the ASCII Emulation selection (under PRINTER CONTROL).

3. Appears only if the Ethernet Interface option is installed.

enabled.

Figure 4. Menu Options (continued)

Chapter 3 Printer Configuration Menu Items

Printer Configuration Menu Items

The following sections provide detailed information on the function of each printer configuration item listed in Figure 4. Each section contains several of the top-level menu items shown in Figure 4, grouped according to basic function. The introduction to each section provides an overall view of each top-level menu item with that section, after which detailed explanations are given for each menu item within that section. Please note that since this manual covers more than one model of printer, in some cases the full range of values listed for a menu item may not be available on a specific printer. Menu items are listed in alphabetical order within each section.

Control Functions

Introduction

The Control Functions section is comprised of the Config. Control, Media Control, and Printer Control top-level menu items.

• Config. Control. (from page 76) The Config. Control menu items are

used to control the printer’s configurations according to the specifications required for a specific print job.

• Media Control. (from page 76) The Media Control menu items are used

to set various parameters relating to print quality, media and ribbon handling, printing method and label layout.

• Printer Control. (from page 76) The Printer Control menu items are used

to select the desired emulations and various printer operating parameters.

Control Menu Items

(From The following list describes all menu items in the Control Functions toplevel menus.

Active IGP Emul

(From page 76.) This function allows the user to activate either the IGP or Code V emulation. There are two methods for selecting the desired emulation. The first is by selecting the emulation directly from the printer menu. The second is by sending a host command which will switch the emulation automatically (see the appropriate

Manual

When changing from one IGP emulation to the other, the printer will load the saved configuration. Thus, any setting performed before selecting those interfaces and not saved in NVRAM will be lost.

for details).

Programmer’s Reference

Control Functions

IMPORTANT

When the ACTIVE IGP EMUL is switched from one IGP emulation to another, the printer will load the settings saved under the Power-Up Config. menu. These settings may not be the current settings in use prior to switching the Active IGP emulation. The Print Mode, Media Sensor, Media Handling, Calibration, Label Length and Width and numerous other settings in use will change to the settings saved under the Power-Up Config. menu. Users should therefore insure that all desired settings are saved as the printer Power-Up Config. menu settings pr ior to switching the Active IGP emulation.

The factory default is IGP.

Advanced User

(From page 76.) When enabled, this function permits access to menu items which would not normally be changed by a typical user.

The factory default is Disable.

Alarm

(From page 76.)

• On. An audible alarm sounds (3 beeps) when a fault occurs, such as a

paper jam.

• Cont. Beep. A continuous audible alarm sounds when a fault occurs,

which can be stopped by pressing CLEAR.

• Off. No audible alarm will sound.

The factory default is On.

Auto Label Width

(From page 76.) The width of a single label to be printed or the maximum width of the media that will be used for the print file. The value is selectable from 00.1 inch through the maximum print width of the printer.

NOTE: The maximum Auto Label Width value will be limited to the current

MEDIA CONTROL/Label Width value selected in the configuration menu.

The factory default is the maximum printing width.

Auto Locking

(From page 76.)

• Disable. The ↵ key must be locked manually.

• Enable. The printer automatically locks the ↵ key five minutes after the

last front key press.

The factory default is Disable.

Chapter 3 Printer Configuration Menu Items

Auto Map Select

(From page 76.) This option specifies the maximum print width to be used by the application. The IGP/Auto Label Mapping** feature allows backward compatibility of programs written for 6400 line-matrix printers using IBM IGP graphics languages. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.

When enabled, the printer will automatically reposition the horizontally adjacent labels to a vertical adjacent position, or combination of horizontal and vertical position based on the values selected under the Auto Label Width and Num Auto Labels menu items.

When disabled, excess data in any program sent to the printer with horizontally adjacent labels that exceed the physical page width of the printer will be clipped or wrapped depending upon the setting of the Autowrap menu option.

The factory default is Disable.

Examples

All of the examples below assume that the logical form length is set to the label length.

Example 1: Simple Case

Problem: A file has been constructed with two horizontally adjacent 4” labels

for a printer with a physical width of 8”. The user now desires to use this file with a printer that has a 4” physical width.

Solution: The user sets Auto Label Width to 4” (the width of the label), configures the Num Auto Labels to 2, and enables the Auto Label Mapping feature.

Printer Operation: The printer will print the first (leftmost) 4” label first. Once the first label has been completed, the printer will print the second 4” label. These labels will appear vertically adjacent on the form.

Thermal Printer Output

Line-Matrix Printer Output

Label 1 Label 2

Wide Web Width Narrow

Example 2: Uneven Number Case

Control Functions

Label 1

Label 2

Web

Width

Problem: A file has been constructed with three horizontally adjacent 2” labels. The user now desires to use this file with a printer that has a 4” physical width.

Solution #1: The user sets configures the feature.

Printer Operation for Solution #1: The printer will print the first two labels at the same time. These first two labels will be horizontally adjacent. Once these labels have been completed, the printer will print the remaining 2” labels along with a blank 2” label.

File Contents:

Num Auto Labels

Label

Label2Label

Auto Label Width

to 2, and enables the Auto Label Mapping

to 4” (the width of two labels),

Print Output:

Label

Blank Label

Solution #2: The user sets

Labels

to 3, and enables the Auto Label Mapping feature.

Auto Label Width

to 2”, configures the

Num Auto

Chapter 3 Printer Configuration Menu Items

Printer O peration for Solution #2: The printer will print the first 2” label by

itself, the second 2” label by itself, and finally, the last 2” label by itself.

Label

Example 3: Past Maximum File Width

Problem: A file has been constructed with three horizontally adjacent 4”

labels. The user now desires to use this file with a printer that has a 8” physical width. The user should have used a solution similar to one of the solutionsin the section above, but the user erroneously enters an

Width

of 12” and a

Printer Operation: Maximum to 2. The printer will automatically reduce the

Example 4: Blank Label Case

Label2Label

Num Auto Labels

Num Auto Labels=(20”/12”) = 1.67

of 3.

Num Auto Labels

Label

Auto Label

rounded up

to 2.

Problem: A file exists with two horizontally adjacent 4” labels. The user now desires to use this file with a printer that has a 4” physical width. The user decides to set the that these values are not optimum.

Printer Operation: The maximum selected value of 3 is legal. After the file is sent, the printer will begin by printing the first 4” width label. Once that label is complete, it will print the second 4” width label. Finally, once both of those labels have been printed, the printer will print a blank 4” label.

Num Labels

to 3 and the

Label Width

to 4” despite the fact

Num Auto Labels = (20”/4”) = 5

.The

Control Functions

File Contents:

Label

Print Output:

Label

Blank Label

Bold Chars.

(From page 76.) This menu entry permits the user to adjust the thickness or font weight of bold text fonts. The factory default is 448. This menu will not take effect unless it is saved in a configuration and the printer is powered up with that configuration.

Cancel Key

(From page 76.) When enabled, theûkey may be used to clear all data in the print buffer without printing any of the data.

The factory default is Disable.

Clip Page

(From page 76.) This option determines how the printer handles images that are too large for one physical page length.

• Disabled. When the user selected page length is greater than the physical page length, the printer continues to print the remaining excess data onto the next physical page.

NOTE: This should be used only when attempting to ignore labels with a

predetermined length.

•Enable.When the user selected page length is greater than the physical page length, the printer clips the excess data to fit the physical page. The excess data is lost. The predetermined label length established by the gap, notch hole, or black stripe is used to establish TOF position.

The factory default is Enable.

Compatibility

(From page 76.) This parameter allows you to make 4400 Series thermal printers compatible with other printers.

Chapter 3 Printer Configuration Menu Items

When trying to preserve compatibility with respect to barcodes, you may not always be able to make them equal in size. This is due to the various Dot-PerInch differences between printer types. In the case where an exact match cannot be made, the barcode is reduced in size so that the form bounds will not be compromised and the barcode will be readable.

• Default. The default. Use for optimum performance.

• Laser. Forces the output to correspond with the laser line of printers.

• P5000. Forces the output to correspond with the P5000 line of line matrix

printers.

• T3000. Forces the output to correspond with the T3000 line of thermal

printers.

• T1006. Forces the output to correspond with the T1006 line of thermal

printers.

The factory default is Default.

CTHI Emulation

(From page 76.) This menu item selects the operation of the CTHI option as either a standard or simple protocol converter, and appears only when the CTHI option is installed.

The factory default is Standard.

Standard CT Interface

With a standard coax interface, the printer emulates the following IBM coax printer models:

• 3287 Models 1 and 2

• 4234 Models 1

WIth a standard twinax interface, the printer emulates the following IBM twinax printer models:

• 4234 Models 2 and 12

• 5225 Models 1,2,3 and 4

The standard Coax/Twinax emulation selection will only be available if Coax or Twinax is selected from the HOST INTERFACE menu.

NOTE: For more information, consult the

Reference Manual

Simple Protocol Converter

The Simple Protocol Converter (SPC) option allows those who use add-oncoax or twinax protocol converters to produce the same output on a IBM thermal printer with the Coax/Twinax (CTHI) capability as done using a nonCT printer with the third party converter interfaces.

The SPC gives the printer the operational ability to connect to any PC, or network system supporting parallel or serial interfaces, and to three different IBM host systems.

Coax/Twinax Programmer’s

• System 3x

• AS/400*

Control Functions

• 327x Control Units

The SPC will support the same models for Twinax as the IBM 6400 printer. The printer emulations supported by the SPC are Twinax 5225 and Coax

3287. The SPC also provides a range of interfaces available in your thermal

printer: Centronics, serial, coax, and twinax. Also supported are Epson, Proprinter, P-Series, Serial Matrix, Code V, and IGP emulations.

The SPC has the ability to handle multiple print jobs concurrently through coax/twinax and parallel and serial interfaces. This is accomplished through the Auto Switching feature (see “Auto Switching” on page 165). Because of hardware restrictions, coax and twinax cannot be selected together.

For more information, consult the Coax/Twinax

Manual

for the Simple Protocol Converter Option.

Programmer’s Reference

Delete Config.

(From page 76.) You can delete one or all of your eight customized configurations. The factory default configuration cannot be deleted.

The factory default is 1.

Display Language

(From page 76.) This parameter chooses the language that will appear on the LCD: English, Spanish, French, Italian, or German.

The factory default is English.

Display Ribbon

(From page 76.) When enabled, the remaining length of unused ribbon will be displayed on the LCD when in the online mode.

The factory default is Enable.

Error Recover

(From page 76.) This option determines how the printer handles data that was printing when an error occurred.

• Disabled. The printer will not reprint the label that was printing when the

error condition occurred.

• Enable. The printer reprints the label that was printing when the error

condition occurred.

The factory default is Disable.

Extra Bold Char.

(From page 76.) This menu entry permits the user to adjust the thickness or font weight of extra bold text fonts. The factory default is 504.

NOTE: For most applications, the default settings for font memory are

acceptable. Therefore, do not change the defaults unless your application requires an uncommon memory configuration.

Chapter 3 Printer Configuration Menu Items

Gap Sense

(From page 76.) This option specifies the method need to detect the media Top-of-Form condition.

None - indicates that continuous media with no black strip and no transmissive gap is being used. Forms length is based on the Label Length value in the Media in the Control Menu.

Reflective - Indicates media with a horizontal black stripe on the back side of the liner is being used. The leading edge of the black stripe establishes the top-of-form position.

Transmissive - Indicates media with a space or “gap” between die cut labels is being used, where the media backing or liner is present between labels. Transmissive sensing is also used to detect pre-punched notches or holes in butt-cut or tag stock media. The trailing edge of the “gap” or notch establishes the top-of-form position.

The factory default is None.

Gap Thresh

(From page 76.) This menu item sets a value that, when exceeded by the output of the Top-of-Form sensor, is recognized by the printer as the interlabel gap (Top-of-Form). When the automatic Paper Calibrate procedure is performed, the value displayed is equal to the gap threshold value set by this procedure. If running the procedure does not provide a reliable Top-Of-Form detection, e.g., when using unusual media, the Gap Thresh value can be manually set to the desired value.

Glob Mem Adjust

(From page 76.) This menu item permits the user to adjust the ratio of global memory allocated to label size vs. IGP forms, fonts and logos. For example, if short labels are used, the user can allocate more memory to forms, fonts, and logos by increasing the Glob Mem Adjust value. The default settings and adjustment ranges depend upon the amount of installed printer memory, and are listed below.

4 MB 8 MB 16 MB

Factory Default Range

0MB 0MB 3MB 0to1MB 0to1MB 0to9MB

Hor Image Shift

(From page 76.) This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -

1.00 through +1.00 inches in .01 inch increments, displayed as xx/100. The factory default value in inches is 0.00.

Control Functions

Label Length

(From page 76.) This option specifies the user-selected Label Length in inches or millimeters. In most applications this user-selected Label Length will match the of the media installed.

Physical label length for transmissive media represents the leading edge to trailing edge distance of the die-cut label. It does not include the distance of the transmissive gap.

Physical label length for reflective media is the distance from the trailing edge of one black stripe to the trailing edge of the next black stripe.

NOTE: When using reflective media it is recommended that the user-

When continuous media with no transmissive gap, or black stripe is installed (no predetermined length) and the MEDIA CONTROL/Gap Sense menu item = None, the user-selected Label Length under the MEDIA CONTROL menu will determine the length of the physical label.

Physical

selected Label Length be set approximately 0.10 inches less than the physical label length distance or intermittent shifting of TOF (Top-ofForm) position or label skip may result.

label length. Physical label length is the actual label length

When transmissive or reflective media is installed (media with a predetermined physical label length established by a transmissive gap, notch, hole or black stripe) the user should set the Label Length value to match the predetermined physical length of the media.

When the user-selected Label Length value is shorter than the physical label length of the transmissive or reflective media, the printer will leave a blank space the remaining distance of the physical label and advance the media to the next TOF position. When user-selected Label Length is longer than the physical label length, the printer will print the remaining part of the label on the next label and then advance to the next TOF position. However, if the Clip Page menu option = Enable, the printer will clip the label to fit the physical label and the data not printed will be lost. See Appendix C for details regarding user-selected label length vs. physical label length.

The MEDIA CONTROL menu Label Length value will override and change the ASCII Emulation menu Absolute Form Length value.

If the ASCII Emulation, IGP or Code V Host Form Length = Enable in the configuration menu, then Host Form Length software commands will override and change the MEDIA CONTROL Label Length value. The sent Host Form Length value can be viewed under the Label Length option in the MEDIA CONTROL configuration menu.

If the ASCII Emulation, IGP or Code V Host Form Length = Disable, then Host Form Length software commands will have no effect on the MEDIA CONTROL menu Label Length value.

Chapter 3 Printer Configuration Menu Items

The allowable Label Length range is 00.1 to 99.0 inches (2.5 - 2514.6mm) The factory defaults are listed below:

Table 2. Factory Default Label Length

Printer

4400-004 4400-006 4400-008

Label Length range is limited to a maximum value of 47.0 inches (1193.8mm) when Label Width is set to 4.1 inches. Decreasing (narrowing) the Label Width will extend the range limits of the Label Length and permit a longer Label Length selection (99.0 inches maximum).

Inches mm Lines

6” 152.4 36 4” 101.6 24 6” 152.4 36

Label Width

(From page 76.) This option specifies the physical width of the image to be printed. The value can be specified in inches or millimeters depending on the setting of the Units option under the MEDIA CONTROL menu. The allowable range in inches is 00.1 to the maximum print width of the printer. The allowable range in millimeters is 2.5 to the maximum width of the printer.

The factory default value is the maximum printing width.

Load Config.

(From page 76.) The printer can store up to eight configurations in memory. This parameter allows you to select and load a specific configuration. The factory default is Factory.

ASCII Emulation

(From page 76.) This menu item selects the line or dot matrix printer to be emulated by the 4400 printer.

The factory default is 6400 Series.

Control Functions

Max Cache Memory

(From page 76.) The Maximum Cache Memory option specifies the size of the memory block that can be allocated to the font cache. The font cache stores bitmaps that are created on demand from the font outlines stored on the printer flash. The cache allows the printer to print scalable fonts at optimum speed.

To calculate the memory requirement, use this equation:

horizontal resolution

vertical resolution

average character height

(inches)

average character width (inches)

# of characters to be cached

The allowable range is 50 KBytes through 900 KBytes in 50-KByte increments.

The factory default is 900 KB. NOTE: For most applications, the default settings for font memory are

acceptable. Therefore, do not change the defaults unless your application requires an uncommon memory configuration.

Max Cached Char

(From page 76.) The Maximum Cached Characters option specifies the size of the largest character that can be stored in the font cache. To calculate the memory requirement, use this equation:

horizontal resolution x

vertical resolution x

average character height (inches)

character width (inches)

For example, with a print head that prints at 203 dpi you would use the followingformula:

203 X 203 X 1 X 1

= 5,151

Therefore, select a value that is equal to or greater than 5,151. The closest available value is 6 KBytes.

The allowable range is 1 KByte through 20 KBytes, in 1-KByte increments. The factory default is 1 KB.

NOTE: For most applications, the default settings for font memory are

acceptable. Therefore, do not change the defaults unless your application requires an uncommon memory configuration.

Chapter 3 Printer Configuration Menu Items

Media Handling

(From page 76.) This option specifies how the printer will handle the media (paper or tag stock).

• Continuous. Printer prints on the media and sends it out the front.

• Tear-Off Strip. Printer prints on the media and sends it out the front until

the print buffer is empty, then positions the last label over the tear-off bar for removal.

• Tear-Off. After each label is printed, the printer positions the label over the tear-off bar and waits for you to tear-off the label before printing the next one (on-demand printing). A LABEL PRESENT/Remove Label message will display to remind you to remove the label before the next one can be printed.

•Peel-Off.Prints and peels die-cut labels from the liner without assistance. The printer waits for you to take away the label before printing the next one (on-demand printing). The label backing is rewound on the internal rewinder. A LABEL PRESENT/Remove Label message will display to remind you to remove the label before the next one can be printed.

The factory default is Continuous.

Name Config (1-6)

(From page 76.)You may specify a 15 character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus. The names can only be cleared by using the Reset Cfg Names menu.

When you move into the Name Configs. menu, the top line of the display shows the current configuration name. The second line of the display is initially the same as the top line. You can modify the second line of the display without affecting the top line until the↵keyispressed,whichsetsthe modified name as the current selection.

Press the↑ or at the cursor location. Press the + key to move to the next character to be modified. Press the - key to go back to a character you have already modified. Continue until you have entered the name you want to give to this configuration, then press↵to save. The name you entered will now represent this configuration on the printer's front panel. To exit this menu without saving, press any key other than the↵key. The configuration name will revert to the last saved value.

The factory default is 1.

↓

keys to cycle through the values available for that character

Num Auto Labels

(From page 76.) The desired number of labels to be printed vertically adjacent on the form. The value is selectable with a range of 1 through 40 (4400-004), 1 through 21 (4400-006) and 1-17 (4400-008).

The factory default is 2.

Optimize&Reboot

Control Functions

(From page 76.) Reclaims flash space from deleted flash files. After pressing

↵

wait for the printer to reboot.

Orientation

(From page 76.) This menu item selects the image orientation to be used when printing the label.

• Portrait. Portrait refers to vertical page orientation, where the height of a

page is greater than its width. The top edge of the image is parallel to the leading edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

4”

FEED

the media.

6”

leading edge of parallel to the the image is The top edge of

Leading Edge

• Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the

height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

Trailing Edge

4”

FEED

The top edge of the image is parallel to the trailing edge of the media.

Leading Edge

6”

Chapter 3 Printer Configuration Menu Items

• Landscape. Landscape refers to horizontal orientation, where the width

of a page is greater than its height. The top edge of the image is the left edge of the media. The following illustration is an example, with the operator viewing the front of the printer.

FEED

The top edge of

the image is

Leading Edge

• Inv. Landscape. Inverse Landscape refers to horizontal orientation,

where the width of a page is greater than its height. The top edge of the image is the right edge of the media (the left edge of the image is the trailing edge of the media). The following illustration is an example, with the operator viewing the front of the printer.

4”

6”

parallel to the left

edge of the media.

FEED

The factory default is Portrait.

4”

parallel to the right

edge of the media.

Leading Edge

The top edge of

the image is

6”

Control Functions

Overwrite Files

(From page 76.) This allows you to prevent files from being overwritten by disabling the overwrite function.

The factory default is Enable.

Pap Out Th

(From page 76.) This menu item selects a value that, when exceeded by the output of the Top-of-Form sensor, is recognized by the printer as a paper out condition. When the automatic Paper Calibrate/Run Calibrate procedure is performed, the value displayed is equal to the paper out threshold value set by this procedure. If running the procedure does not provide a reliable paper out detection, e.g., when using non-standard media, the Pap Out Th value can be manually set to the desired value.

Paper Calibrate

(From page 76.) This feature is used to optimize the sensitivity of the Top-ofFormsensorin detectingthe TOF (Top-of-Form) positionof the currentmedia installed. The sensitivity is adjusted manually by changing the Gap Thresh or Pap Out Th menu settings or is determined automatically by using the Paper Calibrate/Run Calibrate procedure.

The change in values (derived automatically or manually entered) take effect immediately within the current configuration menu. They can be saved into non-volatile memory (menu’s 1-8 only) by using the Save Configuration procedure. We highly recommend that you take advantage of the values automatically determined by the Paper Calibrate/Run Calibrate procedure before attempting to make any manual changes to the Gap Thresh or Pap Out Th values. If the Paper Calibrate/Run Calibrate procedure fails to determine the proper values and ends with a fault message displayed (GAP NOT DETECTED or PAPER OUT), you can manually enter the Gap Thresh or Pap Out Th values and press the FEED key to determine if the gap or black stripe can be consistently detected.

Pressing the↵key with Paper Calibrate/Run Calibrate displayed initializes the automatic calibration procedure. This advances the media a minimum of 11 inches plus the distance required to detect 3 additional TOF positions. The procedure is successfully completed if no fault message is displayed and the Sensed Distance value is correct. The result is that the Gap Thresh, Pap Out Th (depending on which media type is installed) and the Sensed Distance values will be determined automatically. The Calibrate procedure can also be performed under the TEST PRINT menu, Printer Tests/Calibrate.

Paper Feed Shift

(From page 76.) This option represents the distance to advance a label when the Tear-Off Strip, Tear-Off, Peel-Off, or Cut media handling option is enabled.

The default value is 0.00 inches.

Chapter 3 Printer Configuration Menu Items

Power Saver Time

(From page 76.) The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. When instant is chosen, the printer goes into Power Saver mode as soon as printing stops.

Pressing any key removes the power saver message from the control panel. Sending a print job to the printer also turns off power saver mode.

The factory default is 15 minutes.

Power-Up Config.

(From page 76.) You can specify which of the nine configurations (Factory or 1-8) will be the power-up configuration.

The factory default is Factory.

Power-up State

(From page 76.)

• Online. The printer powers up in the online state.

• Offline. The printer powers up in the offline state. This selection must be

saved as a power-up configuration to be used.

The factory default is Online.

Print Config.

(From page 76.) This option is used to print a listing of various stored printer configurations. It is recommended you store printouts of your configurations in a safe place for quick referral.

The factory default is Current.

Print File List

(From page 76.) Prints a summary of the files stored in flash memory and several statistics on File System usage.

Print Intensity

(From page 76.) This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed.

Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and barcode grades.

The factory default is -3.

Control Functions

Print Mode

(From page 76.) This option specifies the type of printing to be done. Direct - indicates the Direct Thermal type of printing (no ribbon) and requires

special heat sensitive media. Transfer - indicates the Thermal Transfer type of printing (ribbon installed). The factory default is Transfer.

Print Speed

(From page 76.) This option specifies the speed at which the media passes through the printer.

The factory default print speed is the maximum printing speed of the printer.

Protect Configs.

(From page 76.) You can specify whether or not a new configuration should overwrite an existing configuration when you activate the Save Configs. parameter. When disabled (default), the new configuration will overwrite the

not

existing configuration. When enabled, the new configuration will the existing configuration, and the message “CONFIG. EXISTS / Delete First” displays.

overwrite

The factory default is Disable.

Ptr Setup Parse

(From page 76.) Disables or enables the PTR SETUP command. The factory default is Enable.

Ptr Setup SFCC

(From page 76.) Allows you to choose the hex value of the ASCII character you wish to use as the SFCC for the PTR SETUP command. Valid hex values are 01-FF.

The factory default value is hex 21, which corresponds to the “!” character.

Reset Cfg Names

(From page 76.) You can reset specific configuration names back to the default value of the configuration number.

The factory default is 1.

Chapter 3 Printer Configuration Menu Items

Ribbon Low

(From page 76.) This menu item defines the Ribbon Low condition for the ribbon supply spindle. When set to a specific value from the available ranges (100, 75, 50, 25m), a ribbon low message will be displayed along with a flashing ONLINE status indicator when the length of ribbon remaining on the ribbon supply spindle has reached that value. The indicator will continue to flash until the ribbon supply is exhausted. When Disabled, no ribbon low condition will be indicated. A Ribbon Low condition will not prevent printing.

The factory default is 50 meters.

Ribbon Select

(From page 76.)This menu item selects the type of ribbon which will be used for a print job. When a particular ribbon is selected, the printer automatically adjusts the print intensity for optimum results with that ribbon. If Other is selected, the user must manually adjust the Print Intensity and Print Speed values for optimal printing results.

The factory default is IBM 4400 TTW.

Ribbon Width

(From page 76.) When Same As Paper is selected, the printer automatically adjusts the ribbon operating parameters to match the installed media width. In those cases where the media width is less than the installed ribbon width, the Set In Menu option should be selected. After selection, the ribbon width is set to the propervalue by pressing the↓ key and choosing the actual ribbon width using the + and - keys. The chosen width is then selected by pressing the key.

The factory default is Same As Paper.

↵

Save Config.

(From page 76.) This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory, and will not be lost if you turn off the printer. If the Protect Configs. parameter is enabled, the new configuration will not be saved unless the existing configuration has been deleted first. The factory default configuration cannot be changed. See “Saving a Configuration” on page 68 for details.

100

The factory default is 1.

IBM 4400 User’s Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User’s Guide

Notices

Communication Notices

Electrical Safety

Trademarks and Service Marks

1 Introduction

Notes and Notices

Requesting IBM Service

Printing Conventions in This Manual

The 4400 Thermal Label Printer

Features

Thermal Printer T echnolog y

The Printing Process

Dynamic Print Control

Thermal Consumables

Media Selection

Ribbons

IBM 4400 TTW Thermal T ransf er Ribbon

IBM 4400 TTB Thermal T ransf er Ribbon

IBM 4400 TTR Thermal T ransf er Ribbon

Thermal Features

Emulations

Hard ware Options

Setting Up The Printer

Unpacking The Printer

Check List

Installation

2 Operation

Using The Printer

Controls & Indicators

Control Panel Keys

The POWER Switch and Indicator

Powering On The Printer

Operating Modes

Loading Media and Ribbon

Loading Roll Media

Loading Fanfold Media

Loading Ribbon

Skip this section when using Direct Thermal Printing

Print Option

Label Peel Off

Printing Adjustments

Printhead Pressure Adjustment

Printhead Pressure Block Adjustments

Label V ariations and the TOF/Paper Out Sensor

TOF/Paper Out Sensor Horizontal Adjustment

Calibrating the TOF/Paper Out Sensor

Calibrate Procedure

Running Calibrate via the MEDIA CONTROL Menu

Running Calibrate Via The T est Print Key

Cleaning

General

Printhead

3 Configuring the Printer

Overview

Menu Navigation

Setting Printer Configuration Parameters

Moving Within the Configuration Menu

Selecting a Menu Option

Changing Printer Settings

Configuration Options

Saving a Configuration

Modifying a Saved Configuration

Printing a Configuration

Menu Overview

Menu Options

Printer Configuration Menu Items

Control Functions

Introduction

Control Menu Items

Active IGP Emul

Advanced User

Alarm

Auto Label Width

Auto Locking

Auto Map Select