IBM 4364, 4365 User Manual
System x3250
Types 4364 and 4365
Start the server.
Installation Guide
Welcome.
Thank you for buying an
IBM server.
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Your server
Installation Guide
Documentation CD.
Did the server
start correctly?
Ye s
Turn off the server
and install options.
Install the server in a rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Ye s
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
No
No
No
Go to the Server Support
flow chart on the reverse
side of this page.
Go to the Server Support
flow chart on the reverse
side of this page.
You can also find the most
current information about
your server at:
http://www.ibm.com/servers
/eserver/support/xseries/index.html/.
http://www.ibm.com/support/mysupport/
Ye s
Use
ServerGuide to
install the operating
system?
Ye s
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
to register the server.
No
Go to the Web for instructions:
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
Server Support
Is the server working
correctly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the problem
solved?
Ye s
No
Register the server. Go to
http://www.ibm.com/support/mysupport/.
View information about IBM Support Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/.
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Is the problem
solved?
Ye s
No
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/servers/
eserver/support/xseries/
index.html
Ye s
Is the problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/.
Hardware
No Software
Hardware or
software problem?
IBM System x3250 Ty pes 4364 and 4365
Installation Guid e
Note:
Before using this information and the product it supports, read the general information in Appendix B,
“Notices,” on page 51 and the Warranty and Support Information document on the IBM System x
Documentation CD.
Third Edition (January 2007)
© Copyright International Business Machines Corporation 2007. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .2
Notices and statements in this document . . . . . . . . . . . . . . . .3
Features and specifications . . . . . . . . . . . . . . . . . . . . .4
Major components of the server . . . . . . . . . . . . . . . . . . .5
System-board optional-device connectors . . . . . . . . . . . . . . .6
Chapter 2. Installing optional devices . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .8
Removing the cover . . . . . . . . . . . . . . . . . . . . . . .9
Installing a memory module . . . . . . . . . . . . . . . . . . . . .9
Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .11
Installing a simple-swap Serial ATA hard disk drive . . . . . . . . . . .11
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .12
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .13
Installing a Remote Supervisor Adapter II SlimLine . . . . . . . . . . . .17
Completing the installation . . . . . . . . . . . . . . . . . . . . .18
Installing the cover . . . . . . . . . . . . . . . . . . . . . .18
Connecting the cables . . . . . . . . . . . . . . . . . . . . .19
Updating the server configuration . . . . . . . . . . . . . . . . .19
Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .21
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .21
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Server power features . . . . . . . . . . . . . . . . . . . . . .23
Turning on the server . . . . . . . . . . . . . . . . . . . . .23
Turning off the server . . . . . . . . . . . . . . . . . . . . .23
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .25
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .25
Using the Configuration/Setup Utility program . . . . . . . . . . . . .26
Using the LSI Logic Configuration Utility program . . . . . . . . . . . .26
Using the baseboard management controller . . . . . . . . . . . . . .27
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .29
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .29
POST beep codes . . . . . . . . . . . . . . . . . . . . . . .29
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .30
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .37
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .37
General problems . . . . . . . . . . . . . . . . . . . . . . .38
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .38
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .39
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .39
Memory problems . . . . . . . . . . . . . . . . . . . . . . .40
Microprocessor problems . . . . . . . . . . . . . . . . . . . .41
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .41
© Copyright IBM Corp. 2007 iii
Optional-device problems . . . . . . . . . . . . . . . . . . . .44
Power problems . . . . . . . . . . . . . . . . . . . . . . .45
Serial port problems . . . . . . . . . . . . . . . . . . . . . .46
ServerGuide problems . . . . . . . . . . . . . . . . . . . . .46
Software problems . . . . . . . . . . . . . . . . . . . . . .47
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .48
Video problems . . . . . . . . . . . . . . . . . . . . . . . .48
Appendix A. Getting help and technical assistance . . . . . . . . . .49
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the documentation . . . . . . . . . . . . . . . . . . . . .49
Getting help and information from the World Wide Web . . . . . . . . . .50
Software service and support . . . . . . . . . . . . . . . . . . .50
Hardware service and support . . . . . . . . . . . . . . . . . . .50
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .50
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .51
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .51
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .52
Product recycling and disposal . . . . . . . . . . . . . . . . . . .53
Battery return program . . . . . . . . . . . . . . . . . . . . . .54
Electronic emission notices . . . . . . . . . . . . . . . . . . . .55
Federal Communications Commission (FCC) statement . . . . . . . . .55
Industry Canada Class A emission compliance statement . . . . . . . .55
Australia and New Zealand Class A statement . . . . . . . . . . . .55
United Kingdom telecommunications safety requirement . . . . . . . . .55
European Union EMC Directive conformance statement . . . . . . . . .56
Taiwanese Class A warning statement . . . . . . . . . . . . . . .56
Chinese Class A warning statement . . . . . . . . . . . . . . . .56
Japanese Voluntary Control Council for Interference (VCCI) statement . . .56
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
iv IBM System x3250 Types 4364 and 4365: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2007 v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled “Statement 1”, translations for that
caution statement are in the Safety Information document under “Statement 1”.
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
vi IBM System x3250 Types 4364 and 4365: Installation Guide
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Safety vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM® Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii IBM System x3250 Types 4364 and 4365: Installation Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
x IBM System x3250 Types 4364 and 4365: Installation Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.
Safety xi
xii IBM System x3250 Types 4364 and 4365: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM System x3250
Type 4364 or 4365 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s
Guide on the IBM System x™ Documentation CD, which comes with the server. This
document contains information about:
v Setting up and cabling the server
v Starting and configuring the server
v Installing some optional devices
v Solving problems
firmware and documentation updates are available, you can download them from
If
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, go to http://www.ibm.com/servers/eserver/
support/xseries/index.html,
Go. For firmware updates, click the Download tab. For documentation updates,
click the Install and use tab, and click Product documentation.
select System x3250 from the Hardware list, and click
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
The server comes with an IBM ServerGuide™ Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. Yo u can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/ .
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3250 server
Machine type 4364 or 4365 (circle the machine type that applies)
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label on the bezel, as shown in
the following illustration.
© Copyright IBM Corp. 2007 1
ID label
Note: This illustration shows a serial-attached SCSI (SAS) hot-swap hard disk drive
model (3.5-inch drives). A Serial ATA ( SATA) hot-swap hard disk drive model
(3.5-inch drives), SATA simple-swap hard disk drive model (3.5-inch drives), and a
SAS hot-swap model with 2.5-inch hard disk drives are also available. This
illustration might differ slightly from your hardware.
For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
v Microsoft Windows XP, Windows 2000, or Red Hat Linux
v 100 MHz microprocessor
v 32 MB of RAM
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
2 IBM System x3250 Types 4364 and 4365: Installation Guide
v If Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD drive
and click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the CD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System x Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.
Table 1. Features and specifications
Microprocessor:
One Intel
®
LGA 775 Xeon 3000
series, Pentium® D, or Celeron D,
depending on the server model
Note: Use the Configuration/Setup
Utility program to determine the size
of the L2 cache, speed of the
microprocessor, and speed of the
front-side bus.
Memory:
v Minimum: One or two 512 MB
DIMMs, depending on the server
model
v Maximum: 8 GB
v Type: PC2-5300, 667 MHz, ECC,
DDR II unbuffered SDRAM DIMMs
only
v Slots: Four dual inline
v Supports 512 MB, 1 GB, and 2 GB
DIMMs
Drives:
Ultrabay
Enhanced: CD or CD/DVD
Expansion bays:
One
of the following configurations:
v Two 3.5-inch slim-high bays for
hard disk drives.
– Hot-swap models: Supports
maximum of two serial-attached
SCSI (SAS) drives or two serial
ATA ( SATA) drives.
– Simple-swap models: Supports
maximum of two SATA drives
Four 2.5-inch small form-factor
v
(SFF) hot-swap bays for hard disk
drives. Supports a maximum of four
2.5-inch SAS drives.
Expansion
Two
slots:
PCI Express x8 slots, one
low-profile and one 3/4-length full
height
Video controller:
v ATI ES1000 video on system board
v 16 MB DDR video memory
Power supply:
351 watt (110 or 220 V ac
auto-sensing)
Size:
v Height: 43 mm (1.75 inches, 1 U)
v Depth: 559 mm (22 inches)
v Width: 440 mm (17.32 inches)
v Maximum weight: 12.7 kg (28 lb)
depending on your configuration
Integrated
v Two Broadcom NetXtreme™ GB
Ethernet controllers on the system
board with Wake on LAN® support
v Serial port
v Four USB ports (two on front and
two on rear of server)
v Keyboard port
v Mouse port
v Systems-management port if an
optional Remote Supervisor
Adapter II SlimLine is installed
Hard
v Serial ATA (SATA ) controller
(simple-swap SATA models)
v Serial-attached SCSI (SAS)
controller with integrated RAID
(hot-swap SAS/SATA models)
Environment:
v Air temperature:
– Server on: 10° to 35°C (50.0°
– Server on: 10° to 32°C (50.0°
– Server off: 10° to 43°C (50.0°
– Shipping: -40° to 60°C
v
Humidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
functions:
disk controllers:
to 95.0°F); altitude: 0 to 914.4
m (3000 ft)
to 89.6°F); altitude: 914.4 m
(3000 ft) to 2133 m (6998.0 ft)
to 109.4°F); maximum altitude:
2133 m (6998.0 ft)
(-40° to 140°F); maximum
altitude: 2133 m (6998.0 ft)
Acoustical noise emissions:
v Sound power, idling: 6.5 bel
maximum
v Sound power, operating: 6.5 bel
maximum
Heat
output:
Approximate
heat output in British
thermal units (Btu) per hour:
v Minimum configuration: 341 Btu per
hour (100 watts)
v Maximum configuration: 1024 Btu
per hour (300 watts)
Electrical
input:
v Sine-wave input (47 - 63 Hz)
required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v
Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v
Approximate input kilovolt-amperes
(kVA):
– Minimum: 0.102 kVA
– Maximum: 0.55 kVA
Notes:
1. Power consumption and heat
output vary depending on the
number and type of optional
features that are installed and the
power-management optional
features that are in use.
2. These levels were measured in
controlled acoustical environments
according to the procedures that
are specified by the American
National Standards Institute (ANSI)
S12.10 and ISO 7779 and are
reported in accordance with ISO
9296. Actual sound-pressure levels
in a given location might exceed
the average stated values because
of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an
upper limit, below which a large
number of computers will operate.
4 IBM System x3250 Types 4364 and 4365: Installation Guide
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Heat sink
Microprocessor
Fans
CD/DVD interface card
Operator information
panel assembly
CD/DVD
drive
3.5-inch hot-swap
hard disk drive
(some models)
Bezel
Hot-swap hard
disk drive filler
Air baffle
DIMM
3.5-inch drive cage
3.5-inch simpleswap SATA
hard disk drive
(some models)
Simple-swap SATA filler
Riser-card
Assembly
SAS/SATA controller
(some models)
System board
SAS/SATA backplane
(some models)
SATA simple-swap
back panel (some models)
Fans
2.5-inch hard
disk drive
2.5-inch filler panel
Power supply
2.5-inch
drive cage
2.5-inch hard
disk drive
backplane
Chapter 1. Introduction 5
System-board optional-device connectors
The following illustration shows the connectors for user-installable optional devices.
Riser-card
connector
DIMM 1
connector
DIMM 2
connector
DIMM 3
connector
DIMM 4
connector
The following illustration shows the location of the PCI Express slots on the
riser-card assembly.
PCI Express x8 slot 1
Remote Supervisor
Adapter II SlimLine
connector
Other
systems-management
adapter connector
Battery connector
SAS/SATA controller
connector
6 IBM System x3250 Types 4364 and 4365: Installation Guide
PCI Express x8 slot 2
Chapter 2. Installing optional devices
This chapter provides basic instructions for installing optional hardware devices in
the server. These instructions are intended for users who are experienced with
setting up IBM server hardware.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page v and the guidelines in
“Handling static-sensitive devices” on page 8. This information will help you work
safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, go to
http://www.ibm.com/servers/eserver/support/xseries/index.html, select System
x3250 from the Hardware list, click Go, and then click the Download tab. For
additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
v Before you install optional hardware devices, make sure that the server is
working correctly. Start the server, and make sure that the operating system
starts, if an operating system is installed, or that a 19990305 error code is
displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see Chapter 5,
“Solving problems,” on page 29 for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-plug Universal
Serial Bus (USB) devices.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
© Copyright IBM Corp. 2007 7
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of removal.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal surface on the outside of the server for at least 2 seconds. This drains
static electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when you handle devices during cold weather. Heating
reduces indoor humidity and increases static electricity.
8 IBM System x3250 Types 4364 and 4365: Installation Guide
Removing the cover
To remove the cover, complete the following steps:
1. Read the safety information that begins on page v and “Installation guidelines”
on page 7.
2. Turn off the server and all attached devices.
3. Disconnect all external cables and power cords.
Cover-release
button
4. Press the cover-release button.
5. Slide the cover back approximately 1.27 cm (0.5 inches); then, lift it off the
server.
Attention: For proper cooling and airflow, replace the cover before turning on the
server. Operating the server for extended periods of time (more than 30 minutes)
with the cover removed might damage server components.
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when installing
DIMMs:
v The server supports 512 MB, 1 GB, and 2 GB DIMMs, for a maximum of 8 GB of
system memory. See http://www.ibm.com/servers/eserver/serverproven/compat/
us/ for a list of memory modules that you can use with the server.
v The amount of usable memory will be reduced depending on the system
configuration. A certain amount of memory must be reserved for system
resources. Use the system summary in the Configuration/Setup Utility program to
view the total amount of installed memory and the amount of configured memory
(see “Using the Configuration/Setup Utility program” on page 26).
v The server comes with one 512 MB DIMM installed in DIMM connector 1. Some
models come with a second 512 MB DIMM installed in DIMM connector 3. If one
DIMM is installed, when you install an additional DIMM, it must be installed in
DIMM connector 3, and it must be the same size, speed, type, and technology as
the DIMM that is installed in DIMM connector 1. You can mix compatible DIMMs
from various manufacturers. The third and fourth DIMMs must be installed as a
pair, in DIMM connectors 2 and 4.
v If you install a pair of DIMMs in DIMM connectors 2 and 4, they do not have to
be the same size, speed, type, and technology as the DIMMs that are installed in
Chapter 2. Installing optional devices 9
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