IBM 4332-004, Infoprint 32, Infoprint 40 Printer User Manual

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Infoprint 32 Infoprint 40

User’s Guide

S544-5484-02

IBM

Infoprint 32 Infoprint 40

User’s Guide

S544-5484-02

IBM

Note!

Before using this information and the product it supports, be sure to read the general information under “Appendix E. Notices” on page 265.

Third Edition (May 1999)

The following paragraph does not apply to any other country where such provisions are inconsistent with local law. INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT

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Contents

About This Book .........vii

Conventions Used .........vii

Related Publications.........vii

Safety Notices ...........viii

Safety Precautions .........viii

Electrical Safety .........viii

Fire Safety ...........viii

Lightning Safety ......... ix

Laser Safety .......... ix

Chapter 1. About Your Printer ..... 1

Locations—Main Unit ........ 1

Front of Printer ......... 1

Rear View ........... 2

Locations—Optional Features ..... 3

2500-Sheet Input Unit ....... 3

Face-Up Output Bin........ 3

Envelope Feeder ......... 4

2000-Sheet Finisher ........ 5

Standard Features ......... 5

Optional Features ......... 6

Technical Support ......... 7

Ordering Supplies ......... 7

Memory Requirements ........ 8

The Infoprint 32 and Infoprint 40 CD-ROM 9 Obtaining Documents, Drivers, and Utilities

fromtheWeb........... 10

Obtaining Code Updates from the Web 10

Chapter 2. Installing Your Printer.... 11

Installation Checklist ........ 11

Unpacking and Setting Up the Printer. . . 12 Applying the Operator Panel Overlay . . . 14

Powering On the Printer ....... 16

Selecting a Language ........ 17

Connecting the Parallel Cable ..... 18

Installing Printer Drivers ....... 20

Chapter 3. Using the Operator Panel . . 21

Understanding the Operator Panel Indicator

Lights ............. 22

Using the Operator Panel Keys ..... 23

Navigating Menus ......... 24

Locking Menus ......... 25

Printing the Printer Configuration Page 25

Other Operator Panel Tasks ...... 27

Making Duplex or Simplex Printing the

Printer Default ......... 28

Canceling a Print Job ....... 28

Printing the Ethernet Network Interface

Card Configuration Page ...... 28

Printing the Token-Ring Network Interface Card Configuration Page . . . 29

Printing a List of PCL5e Fonts .... 29

Printing a List of PostScript Fonts . . . 29 Printing a List of IPDS Resident Fonts 30

Adjusting Print Density ...... 30

Changing the Power Savings (Sleep

Mode) Interval ......... 31

Changing the Language Shown on the

Display Panel .......... 31

Chapter 4. Paper Handling ...... 33

Selecting Paper and Other Printable

Material............. 34

Media Size Specifications ...... 35

Media Weight and Thickness

Specifications .......... 37

Selecting Paper and Pre-printed Forms 38

Selecting Adhesive Labels ...... 38

Selecting Overhead Transparencies . . . 39

Selecting Envelopes ........ 39

Loading Paper and Envelopes into the

Printer ............. 39

Loading Paper into a 500-Sheet Paper

Tray(Tray1orTray2)....... 40

Loading Paper into the Auxiliary Tray 45

Loading Universal Paper into the

Auxiliary Tray.......... 49

Loading Envelopes into the Auxiliary

Tray............. 50

Loading Paper into the 2500-Sheet Input

Unit (Trays 3, 4, and 5)....... 52

Loading Envelopes into the Envelope

Feeder ............ 60

Loading Universal Envelopes into the

Envelope Feeder ......... 62

Common Paper Handling Tasks..... 63

Selecting the Default Input Tray.... 64

Selecting the Default Output Bin . . . 64

Defining the Auxiliary Tray Paper Size 65 Defining the Envelope Feeder Envelope

Size ............. 65

Turning Tray Switching On or Off . . . 66 Making Duplex or Simplex Printing the

Printer Default ......... 67

Changing the Default PCL Page Size 67 Defining Custom Form Sizes for IPDS 68

Stapling ............ 69

Chapter 5. Clearing Jams ......73

Typical Causes of Paper Jams ..... 74

Handling Precautions ........ 74

Procedures ............ 74

Clearing Exit Area Jams ...... 74

Clearing Paper Tray Area Jams .... 77

Clearing Auxiliary Tray Jams..... 81

Clearing Duplex Unit Jams ..... 83

Clearing Envelope Feeder Jams .... 85

Clearing 2500-Sheet Input Unit Jams 86 Clearing 2000-Sheet Finisher Jams . . . 88

Chapter 6. Operator Panel Menus . . . 91

Test Menu ............ 92

Reset Menu ........... 94

Paper Menu ........... 95

Custom Forms Menu (IPDS) ......101

Configuration (Config) Menu .....102

Memory Configuration (Memconfig) Menu 104

Parallel Menu ...........105

PCL Menu ............106

PS Menu ............110

IPDS Menu............111

Token Ring Menu .........121

Ethernet Menu ..........124

Coaxial SCS Menu .........127

Twinax SCS Menu .........131

Coax Setup Menu .........134

Twinax Setup Menu.........136

Coax DSC/DSE Menu ........138

Machine Information Menu ......140

Language Menu ..........141

Chapter 7. Maintaining the Printer . . . 143

Replacing Supplies .........143

Changing the Toner Cartridge .....144

Replenishing Staples in the 2000-Sheet

Finisher .............149

Changing the Usage Kit .......152

Cleaning the Printer.........163

Chapter 8. Installing Printer Options . . 165

Handling Static Sensitive Devices ....165

The SIMM and Hard Drive Options . . . 166

Removing the Controller Card ....166

Installing a SIMM ........167

Installing a Hard Drive.......168

Reinstalling the Controller Card....170

The Network Interface Card ......172

Installing a Network Interface Card . . 172

The Face-Up Output Bin Option ....175

Installing the Face-Up Output Bin (with

Duplex Unit Installed) .......175

Removing the Face-Up Output Bin (with

Duplex Unit Installed) .......178

Installing the Face-Up Output Bin (with

No Duplex Unit) .........179

Removing the Face-Up Output Bin (no

Duplex Unit) ..........180

The 2500-Sheet Input Unit Option ....181

Installing the 2500-Sheet Input Unit . . 181 Removing the 2500-Sheet Input Unit 185

The Envelope Feeder Option ......188

Installing the Envelope Feeder ....189

Removing the Envelope Feeder ....190

The 2000-Sheet Finisher .......191

Installing the 2000-Sheet Finisher . . . 191

About the Pause Button ......199

Installing the Staple Cartridge ....200

Removing the 2000-Sheet Finisher . . . 201

The Duplex Unit ..........206

Installing the Duplex Unit......206

Removing the Duplex Unit .....208

Chapter 9. Configuring Printer Network

Addresses............211

Setting IP, Subnet Mask, and Gateway

Addresses ............211

Setting the Locally Administered MAC

Address (LAA) ..........212

Appendix A. Troubleshooting .....215

Troubleshooting Checklist .......215

Appendix B. Print Quality Problems. . . 225

Print Is Too Light .........226

Toner Spots on the Print .......227

Repetitive Marks on the Print .....227

Random Deletions or Light Areas on the

Print ..............228

Vertical Marks on the Print ......228

iv Infoprint 32 and Infoprint 40: User’s Guide

Vertical Bands of Deletions or Light Areas

on the Print ...........229

Entire Print is Black .........229

Entire Print Is Blank.........230

White Spots Within Black Image Area . . . 230

Printed Image Rubs Off or Smears ....231

The Print Is Damaged ........231

The Printed Image Is Blurred......232

Appendix C. Printer Messages.....233

Status Messages ..........233

Error Messages ..........240

Appendix D. Specifications ......263

Printer Specifications ........263

Cartridge Specifications .......264

Appendix E. Notices ........265

Trademarks ...........265

Energy Star ...........266

Appendix F. Glossary ........267

Index .............275

Contents v

vi Infoprint 32 and Infoprint 40: User’s Guide

About This Book

This book is designed to help you use the Infoprint 32 and Infoprint 40. It describes how to:

v Use the operator panel to navigate menus and control the printer v Load and select paper and other print materials v Clear paper jams v Change printer supplies v Install printer options v Troubleshoot printer problems v Interpret messages displayed on the operator panel

Conventions Used

Names of keys on the operator panel are shown in bold typeface. For example:

v Press the Enter key. v Press Enter.

Related Publications

The following books contain information that relates to the Infoprint 32 and Infoprint 40. Note that all books are available on the CD-ROM that ships with the printer, they are also available on the web (see “Obtaining Documents, Drivers, and Utilities from the Web” on page 10).

v Quick Reference Card, G544-5480, provides quick access to information such

as using the operator panel, navigating menus, calling IBM for technical assistance, and clearing paper jams.

v Quick Setup Poster, S544-5481, shows how to set up the printer. v Warranty, Communication Statements, and Safety Information, G544-5523,

contains safety notices and warranty information in several languages.

v Ethernet and Token Ring Configuration Guide, G544-5240, describes how to

configure the Ethernet and token-ring network interface cards.

v Ethernet and Token Ring Quick Configuration Guide, G544-5499, is a condensed

version of Ethernet and Token Ring Configuration Guide. It is shipped with the network interface cards.

v Twinax/Coax Configuration Guide, G544-5241, describes how to configure the

twinax and coax network interface cards. This book is shipped with the cards.

v PCL5e and PostScript Technical Reference, S544-5344, contains technical

reference information about PCL5e and PostScript support.

v IPDS and SCS Technical Reference, S544-5312, contains technical reference

information about printer IPDS and SCS support.

v IBM Advanced Function Printer Cut Sheet Paper Reference for Use with IBM

Electrophotographic Printers, G544-3915, contains paper specification

information.

Safety Notices

There are two types of safety notices:

DANGER indicates the presence of a hazard that has the potential of causing death or serious injury.

CAUTION indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.

Safety Precautions

Electrical Safety

This printer is inspected and listed by recognized national testing laboratories, such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian Standards Association (CSA) in Canada. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. IBM equipment meets a very high standard of safety in design and manufacture. Remember, however, that this product operates under conditions of high electrical potentials and heat generation, both of which are functionally necessary.

Fire Safety

Because the paper and toner used in the printer can burn, you should take normal precautions to prevent fire. These precautions include common-sense measures, such as keeping potentially combustible materials (for example, curtains and chemicals) away from the printer, providing adequate ventilation and cooling, limiting unattended operation, and having trained personnel available and assigned to the printer.

viii Infoprint 32 and Infoprint 40: User’s Guide

Lightning Safety

To avoid personal risk, do not install or reconfigure a communication port or a teleport during an electrical storm.

Laser Safety

This printer complies with the performance standards set by the U.S. Food and Drug Administration for a Class 1 Laser Product. This means that the printer belongs to a class of laser products that does not produce hazardous laser radiation in a customer accessible area. This classification was accomplished by providing the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible or within Class 1 limits.

There are various tool-operated machine covers that should be moved, removed, or replaced only by trained service personnel. There are no operator controls or adjustments associated with the laser.

No operator maintenance is required to keep the product in compliance as a Class 1 Laser Product. No adjustments that affect laser operation or power are accessible to the operator.

This printer is a Class 1 Laser Product that contains an enclosed Class 3B laser.

About This Book ix

x Infoprint 32 and Infoprint 40: User’s Guide

Chapter 1. About Your Printer

The Infoprint 32 and Infoprint 40 are multifunctional, 32 and 40 page-per-minute laser printers. You can attach them directly to your workstation and, using optional network interface cards, you can attach them to networks.

Locations—Main Unit

Front of Printer

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1 Face-down output bin 2 Paper stopper 3 Operator panel 4 Power switch 5 Paper Tray 1 6 Paper Tray 2 7 Toner cartridge area cover 8 Auxiliary tray 9 Cover B 10 Cover A (inside duplex unit)

11 Duplex unit (optional)

Rear View

hc3u002F

1 Duplex connector 2 2000-Sheet Finisher connector 3 2500-Sheet Input Unit connector 4 Power cord receptacle 5 AC power outlet (for 2000-Sheet Finisher)

2 Infoprint 32 and Infoprint 40: User’s Guide

Locations—Optional Features

2500-Sheet Input Unit

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Tray 3

Tray 5

Tray 4

Cover C

Face-Up Output Bin

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Chapter 1. About Your Printer 3

Envelope Feeder

Note: The envelope feeder replaces the auxiliary tray.

4 Infoprint 32 and Infoprint 40: User’s Guide

2000-Sheet Finisher

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Cover H (Stapler cover)

Horizontal transport

Docking station

Upper bin (Finishr1)

Middle bin (Finishr2)

Lower bin (Finishr3)

Standard Features

Standard features of the printer include: v Printing speed of up to 32 pages per minute for Infoprint 32, 40 pages per

minute for Infoprint 40

v Resolution of 600 dots per inch (dpi) v PCL5e support v Adobe PostScript 3 v Printer drivers v 8MB of memory for Infoprint 32, 16MB of memory for Infoprint 40. v Parallel interface (IEEE Std 1284-1994) v Two 500-sheet paper trays

Chapter 1. About Your Printer 5

v 50-sheet auxiliary tray v 500-sheet Face-down output bin with offset capability v Duplex unit

Optional Features

The following table lists optional features for the Infoprint 32 and Infoprint

40.

Notes:

1. To order optional features, contact your IBM Authorized Dealer or IBM

Sales Representative.

2. For information about installing optional features, see “Chapter 8.

Installing Printer Options” on page 165.

3. For information about printer memory requirements, see “Memory

Requirements” on page 8.

Feature Feature Number Part Number

500-Sheet Paper Tray (Extra) 4501 90H3538 2500-Sheet Input Unit 4520 90H3539 2000-Sheet Finisher (Low Voltage) 4620 90H3540 2000-Sheet Finisher (High Voltage) 4621 90H3541 Envelope Feeder 4511 90H3542 Duplex Unit 4402 38L1045 Optional Face-Up Output Bin 4630 90H3543 Network Card for Token-Ring 4120 06L9835 Network Card for Ethernet (10BaseT and

10Base2)

4161 06L9838

Network Card for Ethernet (100BaseTx) 4162 11L6573 IBM IPDS SIMM 4820 90H3547 IBM Coax SCS Interface 4171 06L9846 IBM Twinax SCS Interface 4141 06L9849 4MB Memory SIMM 4304 63H2463 8MB Memory SIMM 4308 63H2465 16MB Memory SIMM 4316 63H2467 32MB Memory SIMM 4332 63H2469 2MB Flash Memory 4030 63H2443 4MB Flash Memory 4032 63H2444

6 Infoprint 32 and Infoprint 40: User’s Guide

Feature Feature Number Part Number

Hard Drive 4320 90H0610 PC Parallel Cable 4180 63H2804 Printer Stand 4530 90H3544 6 foot US (Chicago) Line Cord 9250 63H5828

Technical Support

If you run into a problem, see “Appendix A. Troubleshooting” on page 215. If you still cannot solve the problem, IBM customer support is available at no additional charge during the warranty period. In the U.S. and Canada, call 1-800-358-6661.

Notes:

1. Have your printer serial number ready. The serial number is next to the

toner cartridge on the printer frame. It is also listed in the Printer Details section of the printer configuration page (see “Printing the Printer Configuration Page” on page 25). If you are asked for a machine type, specify Infoprint 32 or Infoprint 40.

2. If you need IBM operating system support (for example, AIX, OS/2,

OS/400, and MVS), contact IBM software support (1-800-237-5511 in the U.S.A., 1-800-465-2222 in Canada).

Ordering Supplies

You can order printing supplies through your IBM authorized printer or printer supplies reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer Supplies.

In other countries, contact your point of purchase for information about where to order supplies.

In Europe, you can call the IBM Supplies Fulfillment Operation at 31-43-350 2756 or at the following numbers:

v Belgium: 0800 71950 v Denmark: 80015534 v Finland: 08001-13110 v France: 0800 905871 v Germany: 0130 818005 v Italy: 1-678 78349

Chapter 1. About Your Printer 7

v Norway: 800-11389 v Spain: 900-983131 v Sweden: 020-794270 v United Kingdom: 0800-968679

The following table lists supplies for the Infoprint 32 and Infoprint 40. See “Chapter 7. Maintaining the Printer” on page 143 for more information.

Supply Part Number

Toner Cartridge 90H3566 Usage Kit (100 Volt) (Japan only) 90H3569 Usage Kit (120 Volt) 90H3567 Usage Kit (230 Volt) 90H3568 Staple Refill 90H3570 Staple Cartridge (with staples) 90H3571

Memory Requirements

Table 1 on page 9 shows the minimum memory requirements for Infoprint 32 and Infoprint 40.

Notes:

1. The PAGEPROT menu item is available on the PCL Menu, the PostScript

(PS) Menu, and the IPDS Menu. It determines whether or not the printer uses compression when it prints complex pages.

v PAGEPROT=AUTO—the printer uses compression when it runs into

memory constraints. This can reduce print speed and requires less memory than PAGEPROT=ON.

v PAGEPROT=ON—the printer does not use compression and therefore

requires more memory.

2. When a column contains two values, the second value indicates the

amount of memory required to support context saving. Context saving allows the printer to remember information about the current data stream when it switches back and forth from one job type (PostScript or PCL5e) to another. The printer always does context saving for IPDS.

The Memory Configuration (MEMCONFIG) Menu provides two menu items, PCL SAVE and PS SAVE, which allow you to set context saving on or off for each of these two data streams. These menu items are displayed only if there is enough memory in the printer to permit context saving.

3. If you use Japanese DBCS (double-byte character set) PostScript fonts, IBM

recommends that you have at least 16MB of memory.

8 Infoprint 32 and Infoprint 40: User’s Guide

Table 1. Memory Requirements

Requirements Simplex Duplex

Base configuration PAGEPROT=AUTO (letter-size paper) 8/12 MB 8/12 MB PAGEPROT=AUTO (A3-size paper) 8/12 MB 8/12 MB PAGEPROT=ON (letter-size paper) 8/12 MB 12/16 MB PAGEPROT=ON (A3-size paper) 12/16 MB 24/28 MB

Base configuration and IPDS PAGEPROT=AUTO (letter-size paper) 8/12 MB 8/12 MB PAGEPROT=AUTO (A3-size paper) 12/16 MB 12/16 MB PAGEPROT=ON (letter-size paper) 12/16 MB 16/20 MB PAGEPROT=ON (A3-size paper) 16/20 MB 28/32 MB

The Infoprint 32 and Infoprint 40 CD-ROM

The printer ships with a CD-ROM which includes documentation, drivers, programs, and utilities, including:

v Documentation—the CD-ROM includes most Infoprint 32 and Infoprint 40

documents in Adobe Acrobat Portable Data File (PDF) format for online viewing and printing.

v PCL5e and PostScript printer drivers for numerous systems, which include

Windows, Windows 95, Windows NT, OS/2, AIX, HP-UX, SCO UNIX, and Sun Solaris. For a complete list of drivers, see the CD-ROM.

v Network Printer Manager (NPM)—NPM is a tool for network

administrators. It runs on the Web, Windows 95, Windows NT, and OS/2. NPM:

– Enables you to install and configure Infoprint 32 and Infoprint 40 in local

area networks (LANs), including TCP/IP and Novell 3.12 and 4.X.

– Monitors printers and provides status information including printer

status, paper jams, out of toner conditions, and empty tray conditions. NPM uses industry standard, open systems Simple Network

Management Protocol (SNMP). SNMP supports Management Information Base (MIB) which is a collection of information that describes the printer’s functions and features.

v Network Printer Resource Utility (NPRU)—NPRU enables administrators to

download fonts and overlays (PCL macros and PostScript overlays) to the printer memory (DRAM, flash memory, or hard drive). NPRU runs on Windows 3.1, Windows 95, and OS/2.

Chapter 1. About Your Printer 9

v IBM TCP/IP Network Port Monitor for Windows NT 4.0—This enables

users to receive up-to-date bidirectional printer and job status (including end-of-job notification) from their printers. The port monitor is fully integrated into the Windows NT 4.0 print subsystem, so the bidirectional status is displayed through the standard Windows NT printer queue view. Clients on other Windows platforms can also see up-to-date status if their printers are defined on Windows NT 4.0 and shared to the network.

v IBM LPR Remote Printing Client Version 2.00—This utility provides a

TCP/IP port driver for seamless Windows 95 network printing. This package also includes a command line LPR, RFC 1179, which is a program you can use to print jobs directly from DOS.

Obtaining Documents, Drivers, and Utilities from the Web

To obtain current versions of the documentation, printer drivers, utilities, and programs, do the following:

1. Access the IBM Printing Systems Company home page:

http://www.printers.ibm.com

2. Go to the document, printer driver, utility, or program you need and

follow the download instructions.

Obtaining Code Updates from the Web

To obtain code updates, do the following:

1. Access the IBM Printing Systems Company home page:

http://www.printers.ibm.com

2. Go to the code update you need and follow the instructions to download

it.

10 Infoprint 32 and Infoprint 40: User’s Guide

Chapter 2. Installing Your Printer

Quick Setup Poster

To set up your printer, see Quick Setup Poster, which is shipped with the printer. Use this checklist as a supplement to Quick Setup Poster.

Installation Checklist

__ 1. Unpack your printer. See “Unpacking and Setting Up the Printer” on

page 12.

__ 2. Load the paper tray shipped with your printer. See:

v Quick Setup Poster v “Loading Paper and Envelopes into the Printer” on page 39.

__ 3. Install the toner cartridge. See:

v Quick Setup Poster v “Changing the Toner Cartridge” on page 144.

__ 4. Apply the operator panel overlay (if it has not already been applied to

the operator panel). See “Applying the Operator Panel Overlay” on page 14.

__ 5. Switch on the printer. See “Powering On the Printer” on page 16. __ 6. Select a language for messages and menus (the default is English). See

“Selecting a Language” on page 17.

__ 7. Print the printer configuration page to verify the printer works. See

“Printing the Printer Configuration Page” on page 25.

__ 8. Connect a parallel cable (if desired). See “Connecting the Parallel

Cable” on page 18.

Note: In addition to the parallel cable attachment, the Infoprint 32

and Infoprint 40 support a wide variety of network attachment interfaces, including twinax, coax, token ring, and Ethernet attachments. For information about installing network attachments and other optional features, please read “The Network Interface Card” on page 172.

__ 9. Install other options, such as the 2500-Sheet Input Unit, extra memory,

the IPDS SIMM, flash memory, the hard drive, and network interface cards (Ethernet, token ring, twinax, and coax). See “Chapter 8. Installing Printer Options” on page 165.

__ 10. Install print drivers and configure your host environment. See

“Installing Printer Drivers” on page 20.

__ 11. Get familiar with your printer. See “Chapter 3. Using the Operator

Panel” on page 21.

Unpacking and Setting Up the Printer

Before you install your printer, make sure you have a place large enough to put it. Without any of its optional features attached, the printer dimensions are:

v Width: 28 inches (762 mm) v Depth: 20.5 inches (520 mm) v Height: 19.1 inches (486 mm)

In addition, make sure you leave enough room around the printer to access and operate it. For the standard configuration with no options, IBM recommends leaving at least 7.8 inches (200 mm) in the back of the printer,

18.1 inches (460 mm) in the front of the printer, 7.8 inches (200 mm) on the right side, and 25.2 inches (640 mm) on the left side of the printer.

hc3u019F

When options are installed, IBM recommends leaving at least 7.8 inches (200 mm) in the back of the printer, 18.1 inches (460 mm) in the front of the printer, 39.4 inches (1000 mm) on the right side, and 25.2 inches (640 mm) on

12 Infoprint 32 and Infoprint 40: User’s Guide

the left side of the printer.

hc3u020F

hc3u409F

Remove all items from the packing box including packaging pieces. Lift the printer and place it on a flat surface. If any of the following items are missing, contact your point of purchase:

v Infoprint 32 or Infoprint 40

Chapter 2. Installing Your Printer 13

v Toner cartridge v The following documents: Quick Reference Card, Quick Setup Poster, and

Warranty, Communication Statements, and Safety Information

v CD-ROM v Power cord (In some countries the power cord needs to be ordered

separately and is shipped in a separate box.)

Note: Save all packing materials in case you need to ship or store your

printer.

Applying the Operator Panel Overlay

Important!

Some printers may have the overlay installed already. If yours does, skip this procedure.

1. Peel the thin layer of protective plastic off the operator panel.

2. Use a dry cloth or towel to remove dust from the operator panel.

3. Locate the overlay. The overlay lists the names of the keys on the operator

panel.

14 Infoprint 32 and Infoprint 40: User’s Guide

4. Remove the backing from the overlay.

5. Position the overlay so that the top of it lines up squarely with the top of

the operator panel. Working down from the top of the overlay, gently press it into place.

Chapter 2. Installing Your Printer 15

Powering On the Printer

1. Make sure the printer is off. The printer is off when the O on the switch is

pressed in.

2. Plug the power cord into the receptacle located on the back of the printer.

3. Plug the other end of the cord into a grounded AC wall outlet or an

equivalent fixture.

16 Infoprint 32 and Infoprint 40: User’s Guide

4. To switch on the printer, press the | on the power switch.

5. After a moment, the printer displays the message WARMING UP... while

it warms up (this usually takes a little longer than a minute). When the printer is ready, it displays the message READY.

Selecting a Language

Important!

English is the default language for messages and menus. If you use English, skip this procedure.

To display messages and menus in a language other than English, do the following:

1. Press the Online key once; you see OFFLINE in the message display area.

2. Press the Menu key until you see LANGUAGE MENU in the message

display area. Then press the Item key until you see LANG=ENGLISH.

3. Press the Value key until you see the language you want to select.

4. To change the value, press the Enter key. An asterisk appears next to the

language you select, indicating that it is now active.

5. Press the Online key to make the printer ready. You see the READY

message in the language you selected.

Chapter 2. Installing Your Printer 17

Connecting the Parallel Cable

Important!

You need to supply the parallel cable; it is not included with the printer. The parallel cable must be IEEE Std 1284-1994 compliant (IBM part number 63H2804 or its equivalent). To order a parallel cable or other optional feature, contact your IBM Authorized Dealer or IBM Sales Representative. To install the following optional network interface cards, see “The Network Interface Card” on page 172:

v IBM Network Card for Ethernet (10Base2/10BaseT) v IBM Network Card for Ethernet (10/100BaseTx) v IBM Network Card for Token Ring v IBM Twinax SCS Interface v IBM Coax SCS Interface

1. Switch off the printer.

18 Infoprint 32 and Infoprint 40: User’s Guide

2. Unplug the printer.

3. Attach the parallel cable to the parallel interface port on the back of the

printer.

hc3u411F

Chapter 2. Installing Your Printer 19

4. Attach the other end of the cable into the parallel interface slot on your PC

or workstation.

Note: If there is a ground strap on your cable, attach it to the attachment

screw provided.

5. Plug the printer power cord into the wall and switch the printer on.

Installing Printer Drivers

Before you can print from your PC or workstation to your printer, you need to install the correct printer driver on your system. The printer includes a CD-ROM which contains PCL5e and PostScript printer drivers for numerous systems. (See the CD-ROM for a complete list.) To use the setup wizard provided on the CD-ROM, choose Set up printer or Browse products, click Start wizard, and follow the instructions.

Notes:

1. For your printer driver to work effectively, you must indicate to your

printer driver what features are installed on your printer, for example, what trays are installed, and how much memory is installed. Therefore, after you install a driver, make sure you update it to indicate the features installed on your printer. Also, if you install (or remove) a feature at a later date, make sure you update your printer driver.

2. Each operating system has unique driver installation procedures. For

specific installation instructions, see the driver installation procedure and README documentation for your operating system.

3. Your printer may include additional drivers not included in this list.

4. Printer drivers are also available as follows: a. Access the IBM Printing Systems Home Page at:

http://www.printers.ibm.com

b. Go to the printer driver you need and follow the download

instructions.

20 Infoprint 32 and Infoprint 40: User’s Guide

Chapter 3. Using the Operator Panel

This chapter describes how to use the operator panel. The operator panel is located on the front of the printer. It consists of a message display area, status indicator lights, and operator keys.

v For information about indicator lights, see “Understanding the Operator

Panel Indicator Lights” on page 22.

v For a description of all messages, see “Appendix C. Printer Messages” on

page 233.

v For information about operator panel keys, see “Using the Operator Panel

Keys” on page 23 and “Navigating Menus” on page 24.

v For an overview of some common operator panel tasks, see “Other

Operator Panel Tasks” on page 27.

v For an overview of all printer menus, see “Chapter 6. Operator Panel

Menus” on page 91.

Understanding the Operator Panel Indicator Lights

The status indicators are located on the left side of the operator panel.

Indicator lights can be on, off, or blinking.

Indicator Condition

Online On—the printer is online and idle.

Blinking—the printer is online and receiving or processing data.

Off—the printer is offline. Note that the printer must be offline before you can change menu settings.

Continue On—a condition that requires operator attention exists. Press

the Continue key to continue printing or press the Cancel Print key to cancel printing. (If the Auto-continue function is on, the printer may automatically resume printing after thirty seconds. For more information, see the description of the AUTOCONTINU item under “Configuration (Config) Menu”

on page 102.)

Off—the printer is operating normally.

Buffer On—a page or partial page is stored in memory. The page

prints when it completes, or, for partial pages, when (a) another job starts, (b) a port timeout occurs, or (c) you press the Enter key.

Blinking—the printer is receiving data.

Off—no pages are stored in the printer memory.

22 Infoprint 32 and Infoprint 40: User’s Guide

Indicator Condition

Attention Blinking—the printer requires attention.

Off—the printer is operating normally.

Using the Operator Panel Keys

The operator panel keys enable you to configure and operate the printer. They are located on the right side of the operator panel.

Use the Online key to take the printer offline or to put it back online. Note: The printer must be offline before you can change menu settings or cancel jobs.

Use the Continue key to continue printing when the Continue indicator is on. When the Continue indicator is on, a condition that requires operator attention exists. If the Continue indicator is on and you do not want to continue printing, press the Cancel Print key to cancel printing.

Use the Enter key to select an action menu item or a menu item value. Also use Enter to print a partial page stored in memory. (The Buffer indicator light goes on to indicate a partial page is in memory.) Note: To select a new value for a menu item, you must press the Enter key when the value is displayed in the message display area. After you press Enter, an asterisk (*) appears next to the new value, indicating that it is active.

Use the Cancel Print key to cancel the current print job. (After you press the Cancel Print key, it may take a while before the current job stops printing.) After the job is canceled, the printer begins printing the next job in the queue. Note: The printer must be offline or the Continue indicator must be on before you can cancel a job.

Use the Menu key to scroll through the menu list. As you scroll through the list, the current menu is displayed in the message display area. Note: The printer must be offline before you can move between menus.

Use the Item key to scroll through the list of items for the menu listed in the message display area. As you scroll through the list, the current item and, if applicable, the current value for the item is displayed in the message display area, just below the name of the current menu.

Chapter 3. Using the Operator Panel 23

Use the Value key to scroll through a list of acceptable values for a menu item. Press the Value key once to scroll forward one value. Press and hold the Value key to scroll more quickly through the list (especially for numeric values). Note: To select a new value, press the Enter key when the value is displayed in the message display area. An asterisk (*) appears next to the value, indicating that it is now active.

Use the Shift key to reverse the order in which you scroll when you use the Menu, Item,orValue keys. To scroll up instead of down, press both keys at the same time.

Navigating Menus

There are two types of menus: action menus and configuration menus.

Action menus contain a list of actions you can perform, such as printing a list of active fonts or printing a printer configuration page. There are three action menus: the Test Menu, the Reset Menu, and the Machine Info Menu.

To work with action menus:

1. Make sure that the printer is offline. If the printer is online, press the Online key to take it offline.

2. Press the Menu key to display the menu you want.

3. Press the Item key to display the action item you want.

4. Press the Enter key to perform the action.

For an example of working with an action menu, see “Printing the Printer Configuration Page” on page 25.

Configuration menus contain lists of items that define current settings for the printer, such as default fonts, default input trays and output bins, and attachment configuration settings.

To work with configuration menus:

1. Make sure that the printer is offline. If the printer is online, press the Online key to take it offline.

2. Press the Menu key to display the menu you want.

3. Press the Item key to display the item you want.

4. Press the Value key to display the value you want.

5. Press the Enter key to change the setting to the new value. An asterisk (*)

appears next to the value to indicate that you have selected it.

24 Infoprint 32 and Infoprint 40: User’s Guide

Notes:

1. When you select a new value, it stays selected until you change it or you

reset the printer defaults. Menu settings are saved when you switch off the printer.

2. Many print applications and printer drivers allow you to specify values

such as fonts and input trays. Values that are set in print applications or printer drivers override values that are set at the printer.

Locking Menus

To lock menus, simultaneously press the Enter key and Shift key while you switch on the printer. When menus are locked, users can view menu settings, but they cannot change them. Users can print configuration pages and demo pages while menus are locked.

To unlock menus, simultaneously press the Enter key and Item key while you switch on the printer.

Printing the Printer Configuration Page

1. Make sure that the printer is offline. If the printer is online, press the

Online key to take it offline.

2. Make sure the default page size for PCL jobs is Letter, A4-size, or larger.

See “Changing the Default PCL Page Size” on page 67 for more information. The configuration page will print on smaller page sizes, but it may be unreadable.

3. Press the Menu key once. TEST MENU appears in the message display

area.

4. Press the Item key once. CONFIG PAGE appears in the message display

area. Note that the menu name appears on the top line and the menu item appears on the second line.

Chapter 3. Using the Operator Panel 25

5. Press the Enter key to print the configuration page. (It takes about a minute.) The following figure shows a sample printer configuration page.

hc3u248F

IBM InfoPrint 32 Configuration Page

CUSTOM FORMS

LANGUAGE MENU

INSTALLED OPTIONS

AUTOSENSED PAPER

PRINTER DETAILS

PARALLEL MENU

PS MENU

MEMCONFIG MENU

PCL MENU

IPDS MENU

PAPERMENU

FORM1 UNITS = mm FORM1LEN = 508 FORM1WIDTH = 330 FORM2 UNITS = mm FORM2LEN = 508 FORM2WIDTH = 330 FORM3 UNITS = mm FORM3LEN = 508 FORM3WIDTH = 330 FORM4 UNITS = mm FORM4LEN = 508 FORM4WIDTH = 330 FORM5 UNITS = mm

LANG = ENGLISH

TRAY3 TRAY4 TRAY5 AUX TRAY FINISHER FACE-UP TRAY DUPLEX IPDS TOKEN RING TOTAL MEMORY= 40MB

TRAY1 TRAY2 = LTR-LEF TRAY3 = LTR-LEF TRAY4 = LTR-LEF TRAY5 = LTR-LEF

PAGECOUNT = 5586 TONER CTR = 5502 FUSER CTR =5502 ERROR LOG

0:50 4700, 1:07 4700 4:07 3979, 5: 3979

CODE LEVELS

CTL 1.06F1 PCL 1.4.7 PS 4.08 TR 6.20 IPDS 2.11H

S/N XX-XXXXX

PERSONALITY = AUTO BI-DI = ON PORT TIMEOUT = 15

PAGEPROT =AUTO COPIES = 1 PRINT ERRS = OFF EDGE-EDGE = ON

PCL SAVE = OFF PS SAVE = OFF

PAGEPROT =AUTO COPIES = 1 EDGE-EDGE = OFF FORM = 60 LINES FNTSRC = INTERNAL FONTNUM = 0 PT.SIZE = 12.00 PITCH = 10.00 SYMSET = ROMAN-8 AUTO RESET = ON

PAGEPROT =AUTO DEF CD PAG = 037 EMULATION= 4028 DEF FGID = 416 CPI = 10.0 VPACHK = ON X-OFFSET = 0 Y-OFFSET = 0

SOURCE = TRAY5 OUTPUT = FINISHR1 DUPLEX = ON BINDING = LONG TRAYSWITCH= ON TRAYRENUM = OFF MANUAL = OFF PCL ORIENT = P BLANK PG = PRINT TRAY1PROT = OFF TRAY1TYPE= PLAIN TRAY2PROT = OFF TRAY2TYPE= PLAIN TRAY3PROT = OFF TRAY3TYPE= PLAIN TRAY4PROT = OFF TRAY4TYPE= PLAIN TRAY5PROT = OFF TRAY5TYPE= PLAIN AUXTRAYPROT =OFF AUXTYPE = PLAIN AUXSIZE = LTR-LEF

The configuration page lists: v Menus—All of the menu settings currently active for your printer. Note

that the list of menus you see is determined by the options you have installed. For example, you see the Ethernet Menu only when you have the Ethernet attachment installed. The configuration page displays the configuration menus and options in the order they appear on the operator panel. The action menus (Test, Reset, and Machine Info) are not displayed on the configuration page.

For a description of all available menus, see “Chapter 6. Operator Panel Menus” on page 91.

v Installed Options—The options and memory you have installed.

Important: IBM recommends doing the following whenever you install

a feature: – Print the printer configuration page. Then look under Installed

Options to make sure that the printer recognizes the option and the installation was successful.

26 Infoprint 32 and Infoprint 40: User’s Guide

– Update your printer driver to indicate that the new feature is

available. (This includes features such as new trays and extra memory; you do not need to indicate new network interface cards.)

v Autosensed Paper—The trays, the media size they contain, and the

media orientation. All trays except the auxiliary tray can automatically determine the loaded media size and its orientation.

v Printer Details

– Serial Number—The machine serial number. – Page Count—The number of pages printed on the printer. – Toner CTR—The number of pages printed since the cartridge was

replaced.

– Fuser CTR—The number of pages printed with the fuser since the

fuser counter was reset. You should reset the fuser counter whenever you install a new usage kit. See “Machine Information Menu” on page 140 for more information.

– Error Log—The last ten error messages that were logged by the

printer and the printer page count when each message occurred. Note that not all error messages get logged, including some severe errors that stop printer operations. See “Machine Information Menu”

on page 140 for more information.

– Code Levels—Code levels of the printer controller and other

programs.

- CTL—The code level of the printer controller.

- PCL—The code level of the printer PCL code.

- PS—The code level of the printer PostScript code.

Note: In addition, the configuration page will list code levels for

other installed options, such as network interface cards.

6. To restore the printer to READY status, press the Online key.

Other Operator Panel Tasks

The rest of this chapter contains examples of how to perform some other common operator panel tasks. In addition, “Common Paper Handling Tasks”

on page 63 contains examples of how you can use the operator panel to change Paper Menu settings, such as default input trays and output bins, and default paper sizes. See “Chapter 9. Configuring Printer Network Addresses”

on page 211 for information about how to set TCP/IP network values (IP address, gateway address, subnet mask, locally administered MAC address) from the operator panel.

Chapter 3. Using the Operator Panel 27

Making Duplex or Simplex Printing the Printer Default

Situation: You want to set the printer default to either duplex or simplex printing.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see DUPLEX=ON or DUPLEX=OFF* in the

display.

4. Press the Value key until you see the new value you want.

5. Press the Enter key to select the new setting. An asterisk appears next to

the value to show that it is now active.

6. To restore the printer to READY status, press the Online key. Notes:

1. Values set in print jobs by the print application or by the printer driver

override values you set at the printer. If a print job specifies simplex printing and the printer default is duplex, the printer honors the print job setting and prints on one side only.

2. The BINDING item on the Paper Menu lets you specify how you want

duplex jobs to print. If BINDING is set to LONG (the default value), the job prints as if the paper is to be bound along the long edge of the paper (on the left for portrait documents, along the top for landscape documents.) If you set BINDING to SHORT, the job prints as if the paper is to be bound along the short edge of the paper (on the top for portrait documents, on the left for landscape documents).

Canceling a Print Job

Situation: You want to cancel the job that is currently printing.

Action:

1. Press the Online key to take the printer offline.

2. Press the Cancel Print key. The current job will be canceled and removed

from the queue after the printer completes the pages in the buffer.

3. To restore the printer to READY status, press the Online key.

Printing the Ethernet Network Interface Card Configuration Page

Situation: You want to print the configuration page for the Ethernet network interface card.

1. If the printer is online, press the Online key to take it offline.

28 Infoprint 32 and Infoprint 40: User’s Guide

2. Press the Menu key once. TEST MENU appears in the message display

area.

3. Press the Item key until you see PRINT EN CONFIG.

4. Press the Enter key.

5. Press the Online key to restore the printer to READY status, and print the

configuration page. The printer must be online to print the configuration page. It takes about a minute.

Note: The configuration page prints on the paper size that is specified by the

PAGESIZE item in the PCL Menu.

Printing the Token-Ring Network Interface Card Configuration Page

Situation: You want to print the configuration page for the token-ring network interface card.

1. Make sure that the printer is offline. If the printer is online, press the

Online key to take it offline.

2. Press the Menu key once. TEST MENU appears in the message display

area.

3. Press the Item key until you see PRINT TR CONFIG.

4. Press the Enter key.

5. Press the Online key to restore the printer to READY status, and print the

configuration page. The printer must be online to print the configuration page. It takes about a minute.

Note: The configuration page prints on the paper size that is specified by the

PAGESIZE item in the PCL Menu.

Printing a List of PCL5e Fonts

Situation: You want to see a list of the PCL5e fonts installed on the printer.

Action:

1. Press the Online key to take the printer offline.

2. Press the Menu key. TEST MENU appears in the display area.

3. Press the Item key until you see PRINT PCL FONTS.

4. Press the Enter key to print the PCL5e fonts list.

5. After the page prints, press the Online key to restore the printer to

READY status.

Printing a List of PostScript Fonts

Situation: You want to see a list of the PostScript fonts installed on the printer.

Chapter 3. Using the Operator Panel 29

Action:

1. Press the Online key to take the printer offline.

2. Press the Menu key. TEST MENU appears in the display area.

3. Press the Item key until you see PRINT PS FONTS.

4. Press the Enter key to print the PostScript fonts list.

5. After the page prints, press the Online key to restore the printer to

READY status.

Printing a List of IPDS Resident Fonts

Situation: You have the optional IPDS SIMM installed on your printer and you want to see a list of the IPDS resident fonts.

Action:

1. Press the Online key to take the printer offline.

2. Press the Menu key. TEST MENU appears in the display area.

3. Press the Item key until you see PRINT IPDS FONTS. (This item appears

only if you have the IPDS SIMM installed on your printer.)

4. Press the Enter key to print the IPDS resident fonts list.

5. After the page prints, press the Online key to restore the printer to

READY status.

Adjusting Print Density

Situation: You want to increase or decrease the print density, making the print darker or lighter.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see CONFIG MENU in the display.

3. Press the Item key until you see DENSITY=n* in the display, where n is

the density value currently selected.

4. Press the Value key until you see the value you want to assign to the

toner density. 6 is the most dense, 0 is the least dense, and 3 is the default.

5. Press the Enter key to select the new density. An asterisk (*) appears next

to the value, showing that it is active.

6. To restore the printer to READY status, press the Online key. the density value that is currently selected

Notes:

1. Increasing density may make documents appear darker; however, it also

uses more toner, which decreases the number of images you can expect to print with your toner cartridge.

30 Infoprint 32 and Infoprint 40: User’s Guide

2. Decreasing toner density may improve image clarity.

3. Lowering density may have little effect on large black areas, unless the

Config Menu QUALITY item is set to ECONO.

4. The Config Menu DENSITY item always controls the printer density

setting. You cannot use a printer driver to change the density setting.

Changing the Power Savings (Sleep Mode) Interval

Situation: You want to increase or decrease the interval before your printer goes into power-saving mode. The default interval is 30 minutes. In power-saving mode, the printer powers down most of its systems. This saves energy, but also requires extra time to warm up when the next print is requested.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see CONFIG MENU in the display.

3. Press the Item key until you see PWRSAV=30* in the display. (If this value

has already been changed, a number other than 30 will appear in the display.)

4. Press the Value key until you see the value (number of minutes) you want

to assign to the power-saver feature. Select OFF if you never want the printer to go into power-saving mode.

5. Press the Enter key to select the new power-savings value. An asterisk (*)

appears next to the value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Changing the Language Shown on the Display Panel

Situation: You want to display operator panel messages and menus in a language other than English.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Shift and Menu keys at the same time. You see LANGUAGE

MENU.

3. Press the Item key. LANG=ENGLISH* appears as the first menu item

unless the language has already been changed.

4. Press the Value key until you see the language you want to select.

5. Press the Enter key. An asterisk (*) appears next to the language, showing

that it is active.

6. To restore the printer to READY status, press the Online key. The READY

message displays in the language you selected.

Chapter 3. Using the Operator Panel 31

32 Infoprint 32 and Infoprint 40: User’s Guide

Chapter 4. Paper Handling

This chapter describes how to:

v Select print media v Load print media into the following:

– Upper 500-sheet paper tray – Lower 500-sheet paper tray – 50-sheet auxiliary tray – Envelope feeder – 2500-Sheet Input Unit

v Use the Paper Menu to turn tray switching on or off, or to specify default

input trays, output bins, and paper sizes for your printer.

Notes:

1. Printer menus refer to trays as follows:

v TRAY 1 is the upper 500-sheet input tray on the printer. Tray 1 is the

default source tray if the 2500-Sheet Input Unit is not installed.

v TRAY 2 is the lower 500-sheet input tray on the printer. v TRAY 3 is the 500-sheet input tray in the 2500-Sheet Input Unit. v TRAY 4 is the left 1000-sheet input tray in the 2500-Sheet Input Unit. It

is below Tray 3.

v TRAY 5 is the right 1000-sheet input tray in the 2500-Sheet Input Unit. It

is also below Tray 3. If the 2500-Sheet Input Unit is installed, Tray 5 is the default source tray.

v AUXTRAY is the 50-sheet tray on the left side of the printer. v ENV is the optional envelope feeder.

2. Values specified in your print jobs normally override defaults that are set

at the printer. For example, if a print job requests the main paper tray (Tray 1), the printer will use the main paper tray, even if the default tray is set to something else.

3. If the TRAY SWITCH item in the Paper Menu is ON, the printer

automatically looks for the correct paper in another tray when the current tray is empty. The printer always looks in other trays when the specified tray contains the wrong size of paper, regardless of the TRAY SWITCH setting. See “Turning Tray Switching On or Off” on page 66.

Selecting Paper and Other Printable Material

The following sections contain information about selecting print materials, including:

v “Media Size Specifications” on page 35 v “Media Weight and Thickness Specifications” on page 37 v “Selecting Paper and Pre-printed Forms” on page 38 v “Selecting Adhesive Labels” on page 38 v “Selecting Overhead Transparencies” on page 39 v “Selecting Envelopes” on page 39

IBM recommends that you use print media specifically designed for use in electrophotographic or “laser” printers. Before you purchase large quantities of any media or specialized form, make sure that your paper supplier obtains and understands the media selection guidelines for your printer.

Notes:

1. IBM recommends you test small amounts of print media using your

printing application in your current operating environment before you purchase large quantities of the media or you print large volumes.

2. Some print media, although they conform to size specifications and weight

specifications, may still function poorly in your printer. Print quality, jam rates, and output stacking can be affected by the printing environment (temperature and humidity) and other characteristics of the paper itself (such as structure, moisture, content, smoothness, or thickness).

For more information about paper specifications see IBM Page Printers

Paper Reference Booklet, G544-3178, or IBM Advanced Function Printer Cut Sheet Paper Reference for Use with IBM Electrophotographic Printers,

G544-3915.

3. The friction-feed design of the printer may cause skew and slight

registration variations in the print position on the page, especially when you use small size papers or preprinted forms.

4. Using media that is outside of the media specifications may cause

problems that require service or that shorten the life of supplies. The IBM warranty or service agreement does not cover such problems.

5. IBM neither warrants nor recommends the use of any particular brand of

print media. Media properties are subject to change by the manufacturer, and IBM has no control over these changes. It is possible that paper will meet all of the specifications and guidelines, but still not print satisfactorily. This might be due to improper handling or storage, over which IBM has no control.

34 Infoprint 32 and Infoprint 40: User’s Guide

Media Size Specifications

The following table lists supported media sizes and compatible input trays.

Style Size

Tray

Auxiliary Tray 1 Tray 2/3 Tray 4/5

Envelope

Feeder

Paper

Letter 8.5 x 11 in

215.9 x 279.4 mm

SEF/LEF SEF/LEF SEF/LEF LEF No

Legal 8.5 x 14 in

215.9 x 355.6 mm

SEF SEF SEF No No

Folio 8.5 x 13 in

215.9 x 330.2 mm

SEF SEF SEF No No

Ledger 11 x 17 in

279.4 x 431.8 mm

SEF SEF SEF No No

A4 8.27 x 11.69 in

210 x 297 mm

SEF/LEF SEF/LEF SEF/LEF LEF No

B5-JIS 7.16 x 10.12 in

182 x 257 mm

SEF/LEF SEF/LEF SEF/LEF LEF No

B4 10.12 x 14.33 in

257 x 364 mm

SEF SEF SEF No No

A5 5.85 x 8.27 in

148.5 x 210 mm

SEF/LEF LEF No No No

A3 11.69 x 16.54 in

297 x 420 mm

SEF SEF SEF No No

Executive 7.25 x 10.5 in

184.2 x 266.7 mm

LEF LEF LEF LEF No

Statement 5.5 x 8.5 in

139.7 x 215.9 mm

SEF/LEF LEF No No No

Universal Minimum:

3.94 x 5.83 in

100 x 148 mm

Maximum:

11.69x17in

297.4 x 431.8 mm

Simplex SEF

No No No No

Envelopes and Card Stock

Hagaki 3.94 x 5.83 in

100 x 148 mm

SEF No No No No

Monarch envelope 3.875 x 7.5 in

98.4 x 190.5 mm

LEF No No No LEF

Chapter 4. Paper Handling 35

Style Size

Tray

Auxiliary Tray 1 Tray 2/3 Tray 4/5

Envelope

Feeder

COM10 envelope 4.125 x 9.5 in

104.8 x 241.3 mm

LEF No No No LEF

C5 envelope 6.38 x 9.02 in

162 x 229 mm

LEF No No No LEF

DL envelope 4.33 x 8.66 in

110 x 220 mm

LEF No No No LEF

Universal envelopes Minimum:

3.94 x 5.83 in 100 x 148 mm

Maximum:

8.5 x 9.6 in

215.9 x 245 mm

No No No No LEF

Transparencies

Letter 8.5 x 11 in

215.9 x 279.4 mm

SEF/LEF SEF/LEF Tray 2

SEF/LEF Tray 3 No

No No

A4 8.27 x 11.69 in

210 x 297 mm

SEF/LEF SEF/LEF Tray 2

SEF/LEF Tray 3 No

No No

Labels

Letter 8.5 x 11 in

215.9 x 279.4 mm

SEF/LEF No No No No

A4 8.27 x 11.69 in

210 x 297 mm

SEF/LEF No No No No

Notes:

1. Envelopes, card stock, labels, and transparencies are simplex only.

2. Duplexing universal paper sizes can cause jams and is not recommended

or supported, although it is not restricted.

3. You may print duplex pages from the auxiliary tray using the same paper

sizes as Tray 1. Paper feeds to the paper path one sheet at a time, though you can stack multiple sheets in the tray. Duplex printing from the auxiliary tray impacts printing speed.

4. As indicated in the previous table, some print media can be loaded

long-edge feed (LEF) or short-edge feed (SEF). If you print SEF, there is some degradation in printing speed.

36 Infoprint 32 and Infoprint 40: User’s Guide

5. You may print universal paper sizes, but some small sizes may jam or

6. The printer cannot distinguish between B4 and legal size paper or B5 and

executive size paper. A4 paper group machines will display B4 and B5 paper sizes, but allow you to feed legal or executive if you load the paper and press the Continue key. Letter paper group machines will display legal and executive paper sizes but allow you to feed B4 or B5 paper sizes if you load the paper and press the Continue key.

7. Offset restrictions:

v Offsetting is not supported in the Face-Up Output Bin. v Only the following media sizes can be offset: Letter, Legal, Folio, Ledger,

A4, and A3.

8. 2000-Sheet Finisher restrictions:

v You must load the following paper sizes long-edge (LEF) first, not

short-edge (SEF): A5, Executive, and Statement.

v The 2000-Sheet Finisher cannot process envelopes, Japanese Official

Postcard (Hagaki), universal envelope sizes, or universal paper sizes.

v The 2000-Sheet Finisher can finish jobs requiring one paper size within a

job. Do not submit a job to the 2000-Sheet Finisher that requires mixed paper sizes.

v Several conditions can cause the 2000-Sheet Finisher bins to fill at a

reduced capacity, including: – Paper sizes larger than A4 – Stapled output – Powering on the printer while there is output in the bins.

If a problem occurs, empty the output bins, power off the printer, and then power on the printer.

v When stapling, you can stack approximately 48mm or 600 sheets, in up

to 100 stapled sets. (Results vary somewhat depending on paper characteristics such as thickness and weight.) For example, you can staple up to 12 sets of 50 sheets or 30 sets of 20 sheets, but you cannot staple more than 100 sets even if the total page count would be less than 600.

Media Weight and Thickness Specifications

The following media weights and thicknesses are supported: v All standard paper trays: 17–24 pound paper (64 to 90 grams/meter²) for

single-sided (simplex) printing

v All standard paper trays: 17–24 pound paper (64 to 90 grams/meter²) for

two-sided (duplex) printing

v Envelope Feeder: should not exceed 24 pound (90 grams/meter²) bond

Chapter 4. Paper Handling 37

v Auxiliary tray:

– Paper: 17–24 pound (64 to 90 grams/meter²)

– Hagaki: 57 pound (190 grams/meter²)

– Transparencies: 0.0039 to 0.0045 inches (0.099 to 0.114 mm) thick

– Plain paper labels: 0.005 to 0.007 inches (0.127 to 0.178 mm) thick

v 2500-Sheet Input Unit: 17 to 24 pound (64 to 90 grams/meter²) for

single-sided (simplex) printing or for two-sided (duplex) printing.

v 2000-Sheet Finisher: 17 to 24 pound (64 to 90 grams/meter²) for

single-sided (simplex) printing or for two-sided (duplex) printing.

Selecting Paper and Pre-printed Forms

v Use only a high-quality xerographic paper from chemically pulped wood

for optimum paper performance and print quality, and store it according to

the manufacturer’s recommendations.

v Recycled paper can be successfully used in your printer. Make sure that the

recycled paper contains chemically pulped wood and has been designed for

use in electrophotographic or laser printers.

v Make sure the paper is free of nicks and cuts, curled or bent edges, ragged

edges, and loose dust.

v Keep your paper stored in its moisture-proof wrapping according to the

manufacturer’s recommendations.

v The paper should lie flat, with less than 0.25 inch (6 mm) of curl, or

jamming may result.

v Your printer can print on pre-punched paper. Please note the labels on the

printer trays indicating recommended orientation. The pre-punched paper

should be free of interlocked edges around the pre-punched holes. Do not

use paper with cutouts or perforations larger than 8 mm or with

pre-punched holes in non-standard locations.

v Do not use letterhead papers that are printed with low-temperature inks.

Use only colored papers or pre-printed forms that are compatible with your

printer’s fusing temperature of 392°F (200°C).

v Do not use paper that is very rough, very smooth, or embossed. Such paper

may cause feeding or print quality problems. Very rough paper may have

poor toner adhesion.

v The following types of paper are not recommended for use in your printer:

duplicator papers, mimeo papers, carbonless papers, coated papers, highly

electrically conductive papers, and papers with talc, wax, stearates, or

plasticizers.

Selecting Adhesive Labels

v Only use plain paper labels recommended for use in electrophotographic or

laser printers, and store them according to the manufacturer’s

recommendations.

38 Infoprint 32 and Infoprint 40: User’s Guide

v Print labels using the auxiliary tray. v The label adhesive material must be stable at the 392°F (200°C)

temperatures encountered during printing.

v Do not use labels with exposed areas between the labels. These types of

labels may detach or shift during printing, causing serious jamming problems.

v The labels should lie flat with less than 0.25 inch (6 mm) of curl in any

direction.

Selecting Overhead Transparencies

v Select only overhead transparencies recommended for use in

electrophotographic or laser printers, and store them according to the manufacturer’s recommendations.

v The transparencies should be able to withstand the 392°F. v (200°C) temperatures encountered during printing. v Only use the auxiliary tray, Tray 1, or Tray 2 for printing transparencies.

Selecting Envelopes

v Select only envelopes recommended for use in electrophotographic or laser

printers, and store them according to the manufacturer’s recommendations.

v Only use the auxiliary tray or the envelope feeder for printing envelopes. v Orient the envelope flaps as indicated on the envelope feeder. v In the auxiliary tray, load envelopes with the flaps folded, flap-side up,

long-edge feed, and flap edge first if the flap is on the long edge.

v The weight of the envelope paper should not exceed 24 pounds (90

grams/meter²).

v The envelopes should lie flat with less than 0.25 inch (6 mm) of curl. v Do not use envelopes with windows, clasps, or with peel-off adhesive

strips.

Loading Paper and Envelopes into the Printer

You need to add paper when the message LOAD <paper-size> IN <tray> is displayed. This message indicates the printer has stopped because the current print job requires paper from a tray that is empty. You can also add paper anytime the READY message is displayed, the printer is off, or offline. It is possible to add paper while the printer is printing, but do not open the tray the printer is drawing its paper from or you may cause a paper jam.

Chapter 4. Paper Handling 39

Loading Paper into a 500-Sheet Paper Tray (Tray 1 or Tray 2)

Note

Many applications allow you to specify the input tray you want to use. This value will override any value set at the printer. If your application does not let you pick an input tray, use the Paper Menu to select the tray.

To select a 500-sheet main paper tray, set SOURCE to TRAY 1 or TRAY 2 (see “Selecting the Default Input Tray” on page 64).

Use the following procedure to load paper into a 500-sheet paper tray:

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on media you can load. This illustration shows media loaded

40 Infoprint 32 and Infoprint 40: User’s Guide

in LEF and SEF orientation.

SEF

(Short-edge feed)

SEF

(Short-edge feed)

LEF

(Long-edge feed)

LEF

(Long-edge feed)

Simplex

Duplex

hc3u169F

Chapter 4. Paper Handling 41

2. Pull the paper tray out until it stops.

hc3u091F

3. Gently lift up on the side paper guide, and slide it to the position for your

paper size. Make sure that the guide is locked firmly in the guide hole.

42 Infoprint 32 and Infoprint 40: User’s Guide

4. While pressing down on the gray handle, slide the rear paper guide to the

position for your paper size.

5. Prepare a stack of paper.

a. Fan the stack of paper to loosen any pages that may be stuck together. b. Make sure that the tops of the sheets are properly aligned.

Chapter 4. Paper Handling 43

6. Insert the paper into the tray. The paper should fit easily between the

guides. Make sure the paper fits snugly in the indicated corner of the tray.

Notes:

a. Make sure that the height of the paper stack does not exceed the paper

limit mark. The paper should lay flat in the tray; it should not be bowed.

b. Failure to adjust the paper guides to the correct paper size could result

in a paper jam.

7. From the bag of labels shipped in Tray 1, insert the correct paper size label

into the label slot on the top of the paper tray.

hc3u100F

44 Infoprint 32 and Infoprint 40: User’s Guide

8. Slide the paper tray back into the printer until it clicks into place.

hc3u099F

Loading Paper into the Auxiliary Tray

Note

To select the auxiliary tray, set SOURCE to AUXTRAY (see “Selecting the Default Input Tray” on page 64).

Use the following procedure to load paper into the auxiliary tray:

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on media you can load. This illustration shows media loaded

Chapter 4. Paper Handling 45

in LEF and SEF orientation.

LEF

(Long-edge feed)

LEF

(Long-edge feed)

Simplex

Duplex

SEF

(Short-edge feed)

SEF

(Short-edge feed)

hc3u171F

46 Infoprint 32 and Infoprint 40: User’s Guide

2. Pull out the extension tray to the desired paper length.

hc3u106F

3. Place paper along the right side of the auxiliary tray.

hc3u107F

4. Push the paper guide to the right until it lightly touches the paper stack.

hc3u108F

Chapter 4. Paper Handling 47

5. Insert the paper stack into the printer as far as it can go.

hc3u109F

6. When the auxiliary tray is no longer needed, remove any remaining paper

and push back the extension tray.

hc3u110F

7. Use your print application or the AUXSIZE item in the PAPER MENU to

match the paper size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray Paper Size” on page 65). Values specified in print jobs override values you set at the printer.

If you want to feed the paper manually from the auxiliary tray, use your print application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on page 95).

Note: PostScript jobs can override MANUAL=OFF; however, they cannot

override MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset MANUAL to OFF after you complete the jobs you want to print manually.

48 Infoprint 32 and Infoprint 40: User’s Guide

Loading Universal Paper into the Auxiliary Tray

Note

To select the auxiliary tray, set SOURCE to AUXTRAY (see “Selecting the Default Input Tray” on page 64).

You can use the auxiliary tray to print any paper size that falls within the following range:

Minimum:

3.92 x 5.75 in 100 x 148 mm

Maximum:

11.6x17in

297.4 x 431.8 mm

To print a custom form size, do the following:

1. Set the AUXSIZE item in the Paper Menu to UNIV.

2. Make sure your print application knows what size paper it is printing to.

The printer does not reflow data to fit the paper you load in the auxiliary tray.

v For the top and left margins, use whatever value you would normally

use. No special calculations are required.

v To determine the minimum bottom margin, subtract the length of the

universal size paper from 431.8 mm or 17 in. For example, if your custom form is 300 mm long, subtract the custom form length from

431.8 mm (431.8 mm − 300 mm = 131.8 mm). Your application would then apply at least a 131.8 mm bottom margin.

v To determine minimum right margin for a universal size paper: subtract

the width of the universal size paper from 297.4 mm or 11.6 in. For example, if your paper is 210 mm wide, subtract the paper width from

297.4 mm (297.4 mm − 210 mm= 87.4 mm). Your application would then apply at least a 87 mm right margin.

3. If you are printing from an IPDS application:

a. Use the Custom Forms Menu to define the custom form size. You can

define up to five custom form sizes.

Chapter 4. Paper Handling 49

b. Use the IPDS Menu to set the Custom Form item to the custom form

you want to use.

See “Defining Custom Form Sizes for IPDS” on page 68 for more information.

4. Load paper short-edge first.

Loading Envelopes into the Auxiliary Tray

Note

To select the auxiliary tray, set SOURCE to AUXTRAY (see “Selecting the Default Input Tray” on page 64).

You can use the auxiliary tray to print Monarch, COM10, C5, and DL envelopes. You can print universal envelopes from the envelope feeder. See “Loading Universal Envelopes into the Envelope Feeder” on page 62 for information.

Use the following procedure to load envelopes into the auxiliary tray:

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on envelopes you can load.

2. Press the VALUE key to display the size envelope you are going to load.

3. Press the ENTER key to select the envelope size.

4. Place a stack of up to 4 envelopes along the right side of the auxiliary tray

with the flaps folded, long-edge first, and flap-edge first if the flaps are on

50 Infoprint 32 and Infoprint 40: User’s Guide

the long edge of the envelope.

hc3u172F

5. Push the paper guide to the right until it lightly touches the envelope

stack.

hc3u173F

6. Insert the envelope stack into the printer as far as it can go.

Notes:

a. Use your print application or the AUXSIZE item in the PAPER MENU

to match the envelope size you loaded in the auxiliary tray (see “Defining the Auxiliary Tray Paper Size” on page 65). Values specified in print jobs override values you set at the printer.

b. If you want to feed the envelopes manually from the auxiliary tray, use

your print application or the Paper Menu to set MANUAL to ON (see “Paper Menu” on page 95)

c. PostScript jobs can override MANUAL=OFF; however, they cannot

override MANUAL=ON. Therefore, if you do set MANUAL to ON, make sure you reset MANUAL to OFF after you complete the jobs you want to print manually.

d. If you want to print universal envelopes from the auxiliary tray, set the

AUXSIZE Paper Menu item to UNIV.

Chapter 4. Paper Handling 51

Loading Paper into the 2500-Sheet Input Unit (Trays 3, 4, and 5)

The 2500-Sheet Input Unit adds one 500-sheet and two 1000-sheet paper trays for high-volume printing.

Loading Paper into Tray 3

Note

To select the 2500-Sheet Input Unit 500-sheet paper tray, set SOURCE to TRAY 3 (see “Selecting the Default Input Tray” on page 64).

Use the following procedure to load paper into the 2500-Sheet Input Unit 500-sheet paper tray (Tray 3):

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on media you can load. This illustration shows media in LEF

52 Infoprint 32 and Infoprint 40: User’s Guide

and SEF orientation.

SEF

(Short-edge feed)

SEF

(Short-edge feed)

LEF

(Long-edge feed)

LEF

(Long-edge feed)

Simplex

Duplex

hc3u169F

Chapter 4. Paper Handling 53

2. Pull the paper tray out until it stops.

hc3u200F

3. Gently lift up on the side guide, and slide it to the position for your paper

size. Make sure that the guide is locked firmly in the guide hole.

54 Infoprint 32 and Infoprint 40: User’s Guide

4. While pressing down on the gray handle, slide the rear guide to the

position for your paper size.

5. Prepare a stack of paper.

a. Fan the paper stack to loosen any pages that may be stuck together. b. Make sure that the tops of the sheets are properly aligned.

Chapter 4. Paper Handling 55

6. Insert the paper into the tray. The paper should fit easily between the

guides. Make sure the paper fits snugly in the indicated corner of the tray.

Notes:

a. Make sure that the height of the paper stack does not exceed the paper

limit mark. The paper should lay flat in the tray; it should not be bowed.

b. Failure to adjust the paper guides to the correct paper size could result

in a paper jam.

7. Insert the correct paper size label into the label slot on the top of the paper

tray.

hc3u175F

56 Infoprint 32 and Infoprint 40: User’s Guide

8. Slide the paper tray back into the printer until it clicks into place.

hc3u207F

Loading Paper into Tray 4 or Tray 5

Note

To select Tray 4 or Tray 5, set SOURCE to TRAY 4 or TRAY 5 (see “Selecting the Default Input Tray” on page 64).

Use the following procedure to load paper into the 1000-sheet paper trays (Tray 4 or Tray 5):

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on media you can load. Tray 4 and Tray 5 do not support SEF printing. This illustration shows media in LEF orientation.

LEF

(Long-edge feed)

Simplex

Duplex

LEF

(Long-edge feed)

hc3u170F

Chapter 4. Paper Handling 57

2. Pull out the paper tray until it stops.

hc3u208F

3. While pulling the gray handle toward you, slide the rear guide to the

position for your paper size. Make sure the rear guide locks into place.

4. Prepare a stack of paper. a. Fan the paper stack to loosen any pages that are stuck together. b. Make sure that the tops of the sheets are properly aligned.

58 Infoprint 32 and Infoprint 40: User’s Guide

5. Insert the paper into the tray. Make sure the paper fits snugly in the

indicated corner of the tray.

Notes:

a. If your paper has a curl, load the paper with the curl-side down. b. Make sure that the height of the paper stack does not exceed the paper

limit mark. The paper should lay flat in the tray; it should not be bowed.

c. Failure to adjust the rear guide to the correct paper size could result in

a paper jam.

Chapter 4. Paper Handling 59

6. Apply the correct paper size label under the tray number on the paper tray.

hc3u176F

7. Slide the paper tray back into the printer.

hc3u210F

Loading Envelopes into the Envelope Feeder

Note

To select the envelope feeder, set SOURCE to ENVELOPE (see “Selecting the Default Input Tray” on page 64).

See “Installing the Envelope Feeder” on page 189 for envelope feeder installation instructions.

60 Infoprint 32 and Infoprint 40: User’s Guide

Use the following procedure to load envelopes into the envelope feeder. The envelope feeder replaces the auxiliary tray.

1. See “Selecting Paper and Other Printable Material” on page 34 for

information on envelopes you can load.

2. Prepare a stack of envelopes. Envelopes must not be stuck together, and

all flaps must be closed.

3. While lifting the envelope weight, insert the envelope stack as shown,

flap-side up and long edge first.

hc3u307F

Chapter 4. Paper Handling 61

4. Slide the size guide to the right until it lightly touches the edge of the envelope stack.

hc3u308F

Notes:

a. Make sure the envelope stack does not exceed the paper limit mark. b. Adding envelopes while printing can cause paper jams.

5. Use your print application or the PAPER MENU to set the ENVSIZE item

to match the envelope size you loaded in the envelope feeder. Values specified in print jobs override values you set at the printer.

Loading Universal Envelopes into the Envelope Feeder

Note

To select the envelope feeder, set SOURCE to ENVELOPE (see “Selecting the Default Input Tray” on page 64).

See “Installing the Envelope Feeder” on page 189 for envelope feeder installation instructions.

You can use the envelope feeder to print any envelope size that falls within the following range:

Minimum:

3.87 x 7.5 in

98.4 x 190.5 mm

62 Infoprint 32 and Infoprint 40: User’s Guide

Maximum:

8.5 x 9.6 in

215.9 x 245 mm

To print universal envelopes, do the following:

1. Set the ENVSIZE item in the Paper Menu to UNI-ENV.

2. Make sure your print application knows what size envelope it is printing

to. The printer does not reflow data to fit the envelope you load in the envelope tray.

v For the top and left margins, use whatever value you would normally

use. No special calculations are required.

v To determine the minimum bottom margin, subtract the length of the

envelope from 215.9 mm or 8.5 in. For example, if your envelope is 100 mm long, subtract the envelope length from 215.9 mm (215.5 mm − 100 mm = 115.5 mm).

Your application would then apply at least a 115.5 mm bottom margin.

v To determine minimum right margin for universal envelopes: subtract

the width of the envelope from 245 mm or 9.6 in. For example, if your envelope is 210 mm wide, subtract the envelope width from 245 mm (245 mm − 210 mm= 35 mm).

Your application would then apply at least a 35 mm right margin.

3. If you are printing from an IPDS application: a. Use the Custom Form Menu to define the universal envelope size. You

can define up to five universal sizes.

b. Use the IPDS Menu to set the Custom Form item to a universal size

you defined.

See “Defining Custom Form Sizes for IPDS” on page 68 for more information.

4. Load envelopes as described in “Loading Envelopes into the Envelope Feeder” on page 60.

Common Paper Handling Tasks

This section describes some of the basic tasks you can perform using the operator panel menus, including how to:

v Select default input trays and output bins v Define the media size used by the auxiliary tray and envelope feeder v Turn tray switching on and off v Make simplex or duplex printing the printer default v Define custom sizes for IPDS

Chapter 4. Paper Handling 63

Note: The printer driver or print application you use may allow you to

specify values such as paper size, input tray, output bin, and manual feeding. Values set in print jobs (either by the print application or by the printer driver) override values you set at the printer.

Selecting the Default Input Tray

Situation: You want to change the default input tray for your printer.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see SOURCE=source* in the display, where

source is the current default.

4. Press the Value key until you see the input tray you want to use as the

default.

5. Press the Enter key to select the new tray. An asterisk appears next to the

value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Note: Values specified in your print jobs override defaults set at the printer.

For example, if a print job requests Tray 1, the printer will use Tray 1, even if the default tray is set to something else.

Selecting the Default Output Bin

Situation: You have installed the 2000-Sheet Finisher and you want to make it the default output bin.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see OUTPUT=output* in the display, where

output is the current default.

4. Press the Value key until you see the value you want. If you have the

2000-Sheet Finisher installed, you can select one of the following values:

v MAIN is the face-down output bin. v FACE-UP is the Face-Up Output Bin. v FINISHR1 is the upper bin of the 2000-Sheet Finisher. v FINISHR2 is the middle bin of the 2000-Sheet Finisher. v FINISHR3 is the lower bin of the 2000-Sheet Finisher. v ANY-FIN specifies automatic bin switching.

64 Infoprint 32 and Infoprint 40: User’s Guide

5. Press the Enter key to select the new bin. An asterisk appears next to the value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Note: Values specified in your print jobs override defaults set at the printer. If

a print job requests the main bin, the printer uses it, even if the default bin is set to something else.

Defining the Auxiliary Tray Paper Size

Situation: You want to select a new paper size for the auxiliary tray.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see AUXSIZE=size* in the display, where size

is the current default.

4. Press the Value key until you see the new value you want.

Note: To select a paper size not on the menu, select UNIV. For more

information, see “Loading Universal Paper into the Auxiliary Tray”

on page 49.

5. Press the Enter key to select the new size. An asterisk appears next to the value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Defining the Envelope Feeder Envelope Size

Situation: You have the optional envelope feeder installed and want to change the envelope feeder default size.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see ENVSIZE=size* in the display, where size

is the current default.

4. Press the Value key until you see the new value you want.

5. Press the Enter key to select the new size. An asterisk appears next to the

value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Chapter 4. Paper Handling 65

Turning Tray Switching On or Off

Situation: You want to turn tray switching on or off. When switching is ON (the default value) the printer automatically looks in other trays for the right size of paper if the current tray is empty. Tray switching always occurs when the current tray contains the wrong size paper.

The search sequence is: v The tray selected by the job, or the printer default tray if the job does not

specify a tray

v Tray 5 (if installed) v Tray 4 (if installed) v Tray 3 (if installed) v Tray 2 v Tray 1 v The auxiliary tray if the DUPLEX item in the Paper Menu is OFF. If duplex

is ON, the auxiliary tray is not included in the tray switching sequence.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see TRAY SWITCH=ON* or TRAY

SWITCH=OFF in the display.

4. Press the Value key until you see the new value you want.

5. Press the Enter key to select the new setting. An asterisk appears next to

the value, showing that it is active.

6. To restore the printer to READY status, press the Online key. Notes:

1. You can exclude trays from the tray switching search sequence that occurs

when a tray is empty. See the description for the following items in the Paper Menu: AUXTRAYPROT (page 100), TRAYnPROT (page 99), or ENVTRAYPROT (page 101).

2. Tray switching does not occur when two trays have the same size paper

but different orientations. For example, if Tray 1 and Tray 3 both have letter-size paper, but Tray 1 is short-edge feed and Tray 3 is long-edge feed, tray switching will not occur.

3. Tray switching is automatic when the printer detects the wrong size paper

in the requested tray. You cannot turn this type of switching off; nor can you “protect” trays from being included in this switching sequence.

4. Tray switching is also automatic when the printer first looks for a tray to

print a PostScript job. In other words, when you first send a PostScript job

66 Infoprint 32 and Infoprint 40: User’s Guide

to the printer, the printer selects the first tray it finds that has the correct paper size, regardless of whether tray switching is on or the tray is protected. You cannot turn this type of switching off; nor can you “protect” trays from being included in this switching sequence.

If the initial tray runs out of paper, however, regular tray switching and tray protection rules apply. (No switching if TRAY SWITCH is OFF, no selecting paper from “protected” trays.)

5. If the printer cannot find the correct size paper in any tray, it may display 11 LOAD size IN tray, where tray is the last tray it looked in, not necessarily the tray you requested.

Making Duplex or Simplex Printing the Printer Default

Situation: You have the duplex unit installed and you want to make duplex printing or simplex printing the printer default.

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PAPER MENU in the display.

3. Press the Item key until you see DUPLEX=ON or DUPLEX=OFF in the

display.

4. Press the Value key until you see the new value you want.

5. Press the Enter key to select the new setting. An asterisk appears next to

the value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Notes:

1. Values set in print jobs (either by the print application or by the printer driver) override values you set at the printer. If a print job specifies simplex printing and the printer default is duplex, the printer honors the print job setting and prints on one side only.

2. The BINDING item on the Paper Menu lets you specify how you want duplex jobs to print. If BINDING is set to LONG (the default value), the job prints as if the paper is to be bound along the long edge of the paper (on the left for portrait documents, along the top for landscape documents.) If you set BINDING to SHORT, the job prints as if the paper is to be bound along the short edge of the paper (on the top for portrait documents, on the left for landscape documents.)

Changing the Default PCL Page Size

Situation: You want to change the default page size for PCL jobs. For example, you need to print a configuration page, and the PCL page size default is currently set to something smaller than A4 or letter.

Chapter 4. Paper Handling 67

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see PCL MENU in the display.

3. Press the Item key until you see PAGESIZE=size* in the display.

4. Press the Value key until you see the new value you want. If you are

trying to print a configuration page, this value must be LETTER, A4, or something larger.

5. Press the Enter key to select the new setting. An asterisk appears next to

the value, showing that it is active.

6. To restore the printer to READY status, press the Online key.

Note: Values set in print jobs (either by the print application or by the printer

driver) override values you set at the printer. The printer configuration page, however, does use the value specified in the PCL Menu.

Defining Custom Form Sizes for IPDS

Situation: You want to define a custom form size for IPDS jobs.

Note: You can define up to five custom forms. The following procedure

shows how to define the first one (FORM1).

Action:

1. Press the Online key until you see OFFLINE in the display.

2. Press the Menu key until you see CUSTOM FORM MENU in the display.

3. Select the unit of measure. a. Press the Item key until you see FORM1 UNITS=mm* in the display. b. Press the Value key until you see the new value you want. c. Press the Enter key to select the new setting. An asterisk appears next

to the value, showing that it is active.

4. Define the form length. a. Press the Item key until you see FORM1LEN=nn* in the display. b. Press the Value key until you see the new value you want. c. Press the Enter key to select the new setting. An asterisk appears next

to the value, showing that it is active.

5. Define the form width. a. Press the Item key until you see FORM1WIDTH=nn* in the display. b. Press the Value key until you see the new value you want. c. Press the Enter key to select the new setting. An asterisk appears next

to the value, showing that it is active.

6. Specify the form on the IPDS Menu.

68 Infoprint 32 and Infoprint 40: User’s Guide

a. Press the Menu key until you see IPDS MENU in the display. b. Press the Item key until you see CUSTOM FORM=n* in the display. c. Press the Value key until you see CUSTOM FORM=1* in the display. d. Press the Enter key to select the new setting. An asterisk appears next

to the value, showing that it is active.

7. To restore the printer to READY status, press the Online key.

Note: Custom forms can be printed only from the auxiliary tray or the

envelope feeder. For the auxiliary tray, set the AUXSIZE item in the Paper Menu to UNIV. See “Loading Universal Paper into the Auxiliary Tray” on page 49 for more information. For the envelope feeder, set the ENVSIZE item in the Paper Menu to UNI-ENV. See “Loading Universal Envelopes into the Envelope Feeder” on page 62 for more information.

Stapling

Situation: You want to staple print jobs using the 2000-Sheet Finisher.

Action:

1. Make sure the 2000-Sheet Finisher is installed.

2. Select one of the 2000-Sheet Finisher bins as the output destination. You

can set the output destination at the operator panel (update the OUTPUT item on the Paper Menu), or from within the print job (for example, using the printer driver). Values set within the print job (by the printer driver or a print application) override values set at the operator panel.

3. Review Figure 1 on page 70 to determine which staple option to select.

Staple position is determined by three factors:

v The number of staples you want v The paper orientation you select (portrait or landscape) v The paper feed orientation (short-edge or long-edge)

Chapter 4. Paper Handling 69

4. Select the staple option you want. You can use the printer driver to specify the staple option; or the option can be set from within the PostScript, PCL, or IPDS datastream. You cannot select staple options from the operator panel. From the printer driver, there are four options:

a. NONE -- no staples b. ONEPORT -- one staple, portrait mode c. ONELAND -- one staple, landscape mode d. TWO -- two staples (this value is for compatibility with the IBM

Network Printer 24, it does support landscape mode or SEF paper loading)

e. TWOPORT -- two staples, portrait mode f. TWOLAND -- two staples, landscape mode

Long Edge Feed

(LEF)

Short Edge Feed

(SEF)

Portrait

Landscape

hc3u0000

ONEPORT

ONELAND

TWO/TWOPORT

TWOPORT

TWOLAND

Figure 1. Staple Positions

70 Infoprint 32 and Infoprint 40: User’s Guide

Notes:

1. Stapling is available for all paper sizes, excluding UNIV (Universal). A5,

Statement, and Executive must be loaded long-edge first (LEF) for stapling to be available.

2. Single-sheet jobs are not stapled.

3. If a print job requests staples and the 2000-Sheet Finisher is not installed,

the printer ignores the request.

4. The printer cannot staple jobs that contain both simplex and duplex sheets.

This limitation may affect some IPDS jobs; it should not affect PCL or PostScript jobs, which are entirely simplex or entirely duplex.

5. You can stack approximately 48mm or 600 sheets, in up to 100 stapled

sets. (Results vary somewhat depending on paper characteristics such as thickness and weight.) For example, you can staple up to 12 sets of 50 sheets or 30 sets of 20 sheets, but you cannot staple more than 100 sets even if the total page count would be less than 600.

Chapter 4. Paper Handling 71

72 Infoprint 32 and Infoprint 40: User’s Guide

Chapter 5. Clearing Jams

When paper gets jammed inside the printer, printing stops and an error message indicates the area of the jam.

Typical Causes of Paper Jams

The most common causes of paper jams are:

v Paper is not loaded correctly. v The print media does not conform to specifications. v The paper guides are not adjusted for the current paper size. v The paper is wrinkled or curled. v The printer is not placed on a level surface.

Handling Precautions

When removing jammed paper, make sure that no paper scraps or paper dust remain in the printer. Paper remnants in the printer can become a fire hazard. If paper cannot be removed or is tightly wound around the fuser or a roller, do not try to remove it by force. Contact your dealer or an authorized service representative.

A high-temperature warning label is affixed to the fuser and its peripheral parts to indicate that these parts should not be touched. Please do not remove this label.

Notes:

1. Do not try to remove paper by force. If paper is hard to see, hard to grasp, or wrapped tightly around a component, contact your dealer or an authorized service representative.

2. To prevent tearing the paper, remove jammed paper slowly and carefully. Always remove paper in the direction it flows through the printer.

Procedures

The following sections describe how to clear paper jams from different parts of the printer. When the printer detects a jam, it displays a message. Note, however, that when paper gets jammed in one area of the paper path, it often gets jammed in other areas. Therefore it is a good idea to check the entire paper path whenever you see a paper jam message.

Clearing Exit Area Jams

Before performing this procedure, see “Typical Causes of Paper Jams” and “Handling Precautions”.

74 Infoprint 32 and Infoprint 40: User’s Guide

1. If the leading edge of the paper is already in the output tray, pull the

paper out in the direction of the arrow.

hc3u145F

2. Remove the envelope feeder if it is installed. See “Removing the Envelope

Feeder” on page 190 for removal instructions.

3. If the leading edge of the paper is not already in the output tray, pull up

on the indicated latch to open the duplex unit if installed.

4. Pull on the latch to open Cover A.

hc3u083F

Chapter 5. Clearing Jams 75

CAUTION:

<2-25> High temperature;switch off the printer and allow at least 20 minutes

for parts in this area to cool before handling.

hcsf0225

5. If the paper is jammed in the fuser area, pull it out carefully without touching the fuser. If the paper is difficult to pull, use the green lever to turn the roller in the direction of the arrow until you can pull the paper out. Push the lever in to engage the roller, and move it in the direction of the arrow.

6. If the paper is jammed as shown, pull it out in the direction of the arrow.

76 Infoprint 32 and Infoprint 40: User’s Guide

7. Close Cover A.

hc3u148F

8. Close the duplex unit.

hc3u089F

Clearing Paper Tray Area Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

1. Remove the envelope feeder if it is installed. See “Removing the

Envelope Feeder” on page 190 for removal instructions.

Chapter 5. Clearing Jams 77

2. Pull up on the indicated latch to open the duplex unit (if installed).

3. Pull on the latch to open Cover A.

hc3u083F

4. If the paper is jammed at Cover A, pull it out in the direction of the

arrow.

78 Infoprint 32 and Infoprint 40: User’s Guide

5. Close Cover A.

hc3u148F

6. Close the duplex unit.

hc3u089F

7. Pull on the latches to open Covers B and C.

Chapter 5. Clearing Jams 79

hc3u137F

8. If the paper is jammed at Cover B or C, pull it out in the direction of the

arrow.

hc3u140F

hc3u139F

9. Check trays 1 and 2 for jammed paper. Pull out a tray and remove

jammed paper in the direction of the arrow. Then gently push the tray back into the printer.

80 Infoprint 32 and Infoprint 40: User’s Guide

Note: If the printer continues to jam in the tray area, try turning the

paper stack over so the other edge feeds first.

10. Close Covers B and C ensuring both sides of the covers latch.

hc3u163F

Clearing Auxiliary Tray Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

Chapter 5. Clearing Jams 81

1. Remove the jammed paper by pulling it out in the direction of the arrow.

hc3u143F

2. Remove all paper from the auxiliary tray and load the stack again.

hc3u109F

3. To clear the jam message, open the duplex unit (if installed), open and close Cover A. Close the duplex unit.

hc3u083F

82 Infoprint 32 and Infoprint 40: User’s Guide

hc3u148F

hc3u089F

Clearing Duplex Unit Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

1. Remove the envelope feeder if it is installed. See “Removing the Envelope

Feeder” on page 190 for removal instructions.

Chapter 5. Clearing Jams 83

2. Pull up on the latch to open the duplex unit.

3. Open the cover inside the duplex unit.

hc3u149F

4. Remove any jammed paper by pulling the paper in the direction of the arrow.

hc3u150F

84 Infoprint 32 and Infoprint 40: User’s Guide

5. Close the inside cover, and then close the duplex unit.

hc3u151F

Clearing Envelope Feeder Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

1. Remove the envelope feeder. See “Removing the Envelope Feeder” on

page 190 for removal instructions.

Chapter 5. Clearing Jams 85

2. Remove any jammed envelopes.

hc3u369F

3. Replace the envelope feeder.

Clearing 2500-Sheet Input Unit Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

86 Infoprint 32 and Infoprint 40: User’s Guide

1. Remove Tray 3. Check the paper feed area and pull out any jammed

paper.

hc3u227F

2. Pull out Tray 4.

hc3u228F

3. If the paper is jammed in the paper tray area, remove any jammed paper,

and gently push the paper tray back into the printer.

Chapter 5. Clearing Jams 87

4. Open Tray 5 so you have room to work. (Tray 5 does not come all the way out.)

hc3u164F

5. Check the paper feed area, and remove any jammed paper by pulling in the direction of the arrow. Then, gently push the paper tray back into the printer.

hc3u370F

Notes:

1. If the printer continues to jam in the 2500-Sheet Input Unit, try turning the paper stack over so the other edge feeds first.

2. If the error message does not clear and you removed all of the jammed paper, open and close cover B or C to reset the printer. Ensure both sides of the cover latch.

Clearing 2000-Sheet Finisher Jams

Before performing this procedure, see “Typical Causes of Paper Jams” on page 74 and “Handling Precautions” on page 74.

88 Infoprint 32 and Infoprint 40: User’s Guide

IBM 4332-004, Infoprint 32, Infoprint 40 Printer User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual