IBM 419452u, System x3250 M2 Installation Manual

System x3250 M2

Types 4190 and 4194

Start the server.

Installation Guide

Welcome.

Thank you for buying an
IBM server.
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.

This server
contains information for setting
up and configuring your server.

For detailed information about
your server, view the publications on
the IBM

Your server

Installation Guide

System x Documentation

CD.

Did the server

start correctly?

Ye s

Turn off the server
and install options.

Install the server in a rack cabinet
and cable the server and options;

then, restart the server.

Did the server
start correctly?

Ye s

Use the IBM

ServerGuide program

to set up and

configure hardware.

Was the

server setup

completed?

No

No

No

Go to the Server Support

flow chart on the reverse

side of this page.

Go to the Server Support
flow chart on the reverse

side of this page.

You can also find the most
current information about
your server at
http://www.ibm.com/systems/support/.

Ye s

Use

ServerGuide to

install the operating

system?

Ye s

Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

The server is ready to use.

Go to

http://www.ibm.com/support/mysupport/

to register the server.

No

Go to the Web for instructions:

http://www.ibm.com/systems/
support/

Server Support

Is the server working

correctly?

Ye s

No

Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at

http://www.ibm.com/servers/eserver/
serverproven/compat/us/.

Is the problem

solved?

Ye s

No

Register the server. Go to

http://www.ibm.com/support/mysupport/.

View information about IBM Support Line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/.

See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.

Is the problem

solved?

Ye s

No

Update the firmware to the
latest level.
You can download firmware from

http://www.ibm.com/systems/
support/

.

Ye s

Is the problem

solved?

View support telephone numbers at

http://www.ibm.com/planetwide/.

Hardware

No Software

Hardware or

software problem?

IBM System x3250 M2 Ty pes 419 0 and 4194

Installation Guid e



Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 57

and the Warranty and Support Information document on the IBM System x Documentation CD.

Second Edition (March 2008)

© Copyright International Business Machines Corporation 2007, 2008. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1

The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2

Hardware and software requirements . . . . . . . . . . . . . . . .2

Using the Documentation Browser . . . . . . . . . . . . . . . . .2

Notices and statements in this document . . . . . . . . . . . . . . . .3

Features and specifications . . . . . . . . . . . . . . . . . . . . .4

Major components of the server . . . . . . . . . . . . . . . . . . .6

System-board optional-device connectors . . . . . . . . . . . . . . .9

Chapter 2. Installing optional devices . . . . . . . . . . . . . . . .11

Installation guidelines . . . . . . . . . . . . . . . . . . . . . .11

System reliability guidelines . . . . . . . . . . . . . . . . . . .12

Working inside the server with the power on . . . . . . . . . . . . .12

Handling static-sensitive devices . . . . . . . . . . . . . . . . .13

Removing the cover . . . . . . . . . . . . . . . . . . . . . . .13

Installing a memory module . . . . . . . . . . . . . . . . . . . .14

Installing a hard disk drive . . . . . . . . . . . . . . . . . . . . .15

Installing a simple-swap Serial ATA hard disk drive . . . . . . . . . . .16

Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . .17

Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .18

Installing a Remote Supervisor Adapter II SlimLine . . . . . . . . . . . .22

Completing the installation . . . . . . . . . . . . . . . . . . . . .24

Installing the cover . . . . . . . . . . . . . . . . . . . . . .25

Connecting the cables . . . . . . . . . . . . . . . . . . . . .25

Updating the server configuration . . . . . . . . . . . . . . . . .26

Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .27

Front view . . . . . . . . . . . . . . . . . . . . . . . . . .27

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Server power features . . . . . . . . . . . . . . . . . . . . . .28

Turning on the server . . . . . . . . . . . . . . . . . . . . .29

Turning off the server . . . . . . . . . . . . . . . . . . . . .29

Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .31

Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .31

Using the Configuration/Setup Utility program . . . . . . . . . . . . .32

Using the LSI Logic Configuration Utility program . . . . . . . . . . . .32

Using the baseboard management controller . . . . . . . . . . . . . .33

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .35

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .35

POST beep codes . . . . . . . . . . . . . . . . . . . . . . .35

POST error codes . . . . . . . . . . . . . . . . . . . . . . . .36

Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .43

CD or DVD drive problems . . . . . . . . . . . . . . . . . . .43

General problems . . . . . . . . . . . . . . . . . . . . . . .44

Hard disk drive problems . . . . . . . . . . . . . . . . . . . .44

Intermittent problems . . . . . . . . . . . . . . . . . . . . . .45

USB keyboard, mouse, or pointing-device problems . . . . . . . . . .45

Memory problems . . . . . . . . . . . . . . . . . . . . . . .47

Microprocessor problems . . . . . . . . . . . . . . . . . . . .47

© Copyright IBM Corp. 2007, 2008 iii

Monitor problems . . . . . . . . . . . . . . . . . . . . . . .48

Optional-device problems . . . . . . . . . . . . . . . . . . . .50

Power problems . . . . . . . . . . . . . . . . . . . . . . .51

Serial-device problems . . . . . . . . . . . . . . . . . . . . .52

ServerGuide problems . . . . . . . . . . . . . . . . . . . . .52

Software problems . . . . . . . . . . . . . . . . . . . . . .53

Universal Serial Bus (USB) device problems . . . . . . . . . . . . .54

Video problems . . . . . . . . . . . . . . . . . . . . . . . .54

Appendix A. Getting help and technical assistance . . . . . . . . . .55

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .55

Using the documentation . . . . . . . . . . . . . . . . . . . . .55

Getting help and information from the World Wide Web . . . . . . . . . .55

Software service and support . . . . . . . . . . . . . . . . . . .56

Hardware service and support . . . . . . . . . . . . . . . . . . .56

IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .56

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .57

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .57

Important notes . . . . . . . . . . . . . . . . . . . . . . . . .58

Product recycling and disposal . . . . . . . . . . . . . . . . . . .59

Battery return program . . . . . . . . . . . . . . . . . . . . . .60

German Ordinance for Work gloss statement . . . . . . . . . . . . . .62

Electronic emission notices . . . . . . . . . . . . . . . . . . . .62

Federal Communications Commission (FCC) statement . . . . . . . . .62

Industry Canada Class A emission compliance statement . . . . . . . .62

Avis de conformité à la réglementation d’Industrie Canada . . . . . . . .62

Australia and New Zealand Class A statement . . . . . . . . . . . .62

United Kingdom telecommunications safety requirement . . . . . . . . .62

European Union EMC Directive conformance statement . . . . . . . . .63

Taiwanese Class A warning statement . . . . . . . . . . . . . . .63

Chinese Class A warning statement . . . . . . . . . . . . . . . .63

Japanese Voluntary Control Council for Interference (VCCI) statement . . .64

Korean Class A warning statement . . . . . . . . . . . . . . . .64

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

iv IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt.

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.

Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.

Avant d’installer ce produit, lisez les consignes de sécurité.

Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

© Copyright IBM Corp. 2007, 2008 v

Antes de instalar este producto, lea la información de seguridad.

Läs säkerhetsinformationen innan du installerar den här produkten.

Important:

Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety

Information document.

For example, if a caution statement is labeled “Statement 1,” translations for that
caution statement are in the Safety Information document under “Statement 1.”

Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.

vi IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,

maintenance, or reconfiguration of this product during an electrical
storm.

v Connect all power cords to a properly wired and grounded electrical

outlet.

v Connect to properly wired outlets any equipment that will be attached to

this product.

v When possible, use one hand only to connect or disconnect signal

cables.

v Never turn on any equipment when there is evidence of fire, water, or

structural damage.

v Disconnect the attached power cords, telecommunications systems,

networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.

v Connect and disconnect cables as described in the following table when

installing, moving, or opening covers on this product or attached
devices.

To Connect: To Disconnect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

5. Turn device ON.

Safety vii

Statement 2:

CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

Dispose

of the battery as required by local ordinances or regulations.

viii IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Statement 3:

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:

v Do not remove the covers. Removing the covers of the laser product could

result in exposure to hazardous laser radiation. There are no serviceable

parts inside the device.
v Use of controls or adjustments or performance of procedures other than

those specified herein might result in hazardous radiation exposure.

DANGER

laser products contain an embedded Class 3A or Class 3B laser

Some
diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.

Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1

`

Safety ix

Statement 4:

≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)

CAUTION:
Use safe practices when lifting.

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2

1

x IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Statement 8:

CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.

Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.

Statement 26:

CAUTION:
Do not place any object on top of rack-mounted devices.

This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.

Safety xi

xii IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Chapter 1. Introduction

This Installation Guide contains instructions for setting up your IBM® System x3250
M2 Type 4190 or 4194 server and basic instructions for installing some optional
devices. More detailed instructions for installing optional devices are in the User’s

Guide on the IBM System x™ Documentation CD, which comes with the server. This

document contains information about:

v Setting up and cabling the server
v Starting and configuring the server
v Installing some optional devices
v Solving problems

firmware and documentation updates are available, you can download them from

If
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps:

Changes are made periodically to the IBM Web site. Procedures for locating

Note:

firmware and documentation might vary slightly from what is described in this
document

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers for firmware updates,

or click Publications lookup for documentation updates.

server comes with an IBM ServerGuide

The

™

Setup and Installation CD to help you

configure the hardware, install device drivers, and install the operating system.

The server comes with a limited warranty. You can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/ .

Record information about the server in the following table. You will need this
information when you register the server with IBM.

Product name IBM System x3250 M2 server
Machine type 4190 or 4194 (circle the machine type that applies)

Model number _____________________________________________
Serial number _____________________________________________

The model number and serial number are on the ID label on the bezel, as shown in
the following illustration.

© Copyright IBM Corp. 2007, 2008 1

ID label

Note: This illustration shows a serial-attached SCSI (SAS) hot-swap hard disk drive

model (3.5-inch drives). A Serial ATA (SATA) hot-swap hard disk drive model
(3.5-inch drives), SATA simple-swap hard disk drive model (3.5-inch drives), and a
SAS hot-swap model with 2.5-inch hard disk drives are also available. This
illustration might differ slightly from your hardware.

For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.

See the Rack Installation Instructions document for complete rack installation and
removal instructions.

The IBM System x Documentation CD

The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.

Hardware and software requirements

The IBM System x Documentation CD requires the following minimum hardware
and software:

v Microsoft Windows XP, Windows 2000, or Red Hat Linux
v 100 MHz microprocessor
v 32 MB of RAM
v Adobe® Acrobat® Reader 3.0 (or later) or xpdf, which comes with Linux operating

systems

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.

Use one of the following procedures to start the Documentation Browser:

2 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

v If Autostart is enabled, insert the CD into the CD or DVD drive. The

Documentation Browser starts automatically.

v If Autostart is disabled or is not enabled for all users, use one of the following

procedures:

– If you are using a Windows operating system, insert the CD into the CD or

DVD drive and click Start --> Run. In the Open field, type

e:\win32.bat

where e is the drive letter of the CD drive, and click OK.

– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,

run the following command from the /mnt/cdrom directory:

sh runlinux.sh

Select your server from the Product menu. The Available Topics list displays all
the documents for your server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.

When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.

To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.

Click Help for detailed information about using the Documentation Browser.

Notices and statements in this document

The caution and danger statements in this document are also in the multilingual

Safety Information document, which is on the IBM System x Documentation CD.

Each statement is numbered for reference to the corresponding statement in the

Safety Information document.

The following notices and statements are used in this document:

v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

v Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which

damage might occur.

v Caution: These statements indicate situations that can be potentially hazardous

to you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

v Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the

description of a potentially lethal or extremely hazardous procedure step or

situation.

Chapter 1. Introduction 3

Features and specifications

The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.

Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.

4 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Table 1. Features and specifications

Microprocessor:

One Intel

®

LGA 775 single core, dual
core, or quad core, depending on the
server model:

v Single core: Celeron 440 or later
v Dual core: Core 2 Duo E4600 or

Xeon E3110, or later

v Quad core: Xeon 3300 series

http://www.ibm.com/servers/

See
eserver/serverproven/compat/us/

for a

list of supported microprocessors.

Notes:

1. Use the Configuration/Setup Utility

program to determine the size of
the L2 cache, type and speed of
the microprocessor, and speed of
the front-side bus.

2. Intel Virtualization Technology (VT)

is not available on the Celeron
440 or the Core 2 Duo E4600;
however, these microprocessors
can run paravirtualization.

Memory:

v Minimum: Two 512 MB DIMMs
v Maximum: 8 GB
v Type: PC2-5300, 667 MHz, ECC,

DDR II unbuffered SDRAM DIMMs

v Slots: Four dual inline
v Supports 512 MB, 1 GB, and 2 GB

DIMMs

Drives:

Ultrabay

Enhanced: CD or CD/DVD

Expansion bays:

One

of the following configurations:

v Two 3.5-inch slim-high bays for

hard disk drives.
– Hot-swap models: Supports

maximum of two serial-attached
SCSI (SAS) drives or two serial
ATA ( SATA) drives.

– Simple-swap models: Supports

maximum of two SATA drives

Four 2.5-inch small form-factor

v

(SFF) hot-swap bays for hard disk
drives. Supports a maximum of four

2.5-inch SAS drives.

Expansion slots:

Two PCI Express x8 slots, one
low-profile and one 3/4-length full
height. Low-profile slot supports x4
electrical.

Video controller:

v AT I ES1000 video on system

board

v 16 MB DDR II video memory

Power

supply:

351

watt (110 or 220 V ac

auto-sensing)

Size:

v Height: 43 mm (1.75 inches, 1 U)
v Depth: 559 mm (22 inches)
v Width: 440 mm (17.32 inches)
v Maximum weight: 12.7 kg (28 lb)

depending on your configuration

Integrated

functions:

v Two Broadcom NetXtreme™ GB

Ethernet controllers on the system
board with Wake on LAN® support

v Serial port
v Four USB ports (two on front and

two on rear of server)

v Systems-management port if an

optional Remote Supervisor
Adapter II SlimLine is installed

Hard

disk controllers:

v Serial ATA (SATA) controller

(simple-swap SATA models)

v Serial-attached SCSI (SAS)

controller with integrated RAID
(hot-swap SAS/SATA models) that
supports RAID levels 0, 1, 1E

Environment:

v Air temperature:

– Server on: 10° to 35°C (50.0°

to 95.0°F); altitude: 0 to 914.4
m (3000 ft)

– Server on: 10° to 32°C (50.0°

to 89.6°F); altitude: 914.4 m
(3000 ft) to 2133.6 m (7000 ft)

– Server off: 10° to 43°C (50.0°

to 109.4°F); maximum altitude:

2133.6 m (7000 ft)

– Shipping: -40° to 60°C

(-40° to 140°F); maximum
altitude: 2133.6 m (7000 ft)

v

Humidity:

– Server on: 8% to 80%
– Server off: 8% to 80%

Acoustical noise emissions:

v Sound power, idling: 6.5 bel

maximum

v Sound power, operating: 6.5 bel

maximum

Heat

output:

Approximate

heat output in British

thermal units (Btu) per hour:

v Minimum configuration: 341 Btu per

hour (100 watts)

v Maximum configuration: 1024 Btu

per hour (300 watts)

Electrical

input:

v Sine-wave input (50 - 60 Hz)

required

v Input voltage low range:

– Minimum: 100 V ac
– Maximum: 127 V ac

v

Input voltage high range:

– Minimum: 200 V ac
– Maximum: 240 V ac

v

Approximate input kilovolt-amperes

(kVA):
– Minimum: 0.102 kVA
– Maximum: 0.55 kVA

Notes:

1. Power consumption and heat
output vary depending on the
number and type of optional
features that are installed and the
power-management optional
features that are in use.

2. These levels were measured in
controlled acoustical environments
according to the procedures that
are specified by the American
National Standards Institute (ANSI)
S12.10 and ISO 7779 and are
reported in accordance with ISO

9296. Actual sound-pressure levels
in a given location might exceed
the average stated values because
of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an
upper limit, below which a large
number of computers will operate.

3. There is no keyboard connector or
mouse connector on the server.
You can connect a USB keyboard
and USB mouse to the server by
using the USB connectors.

Chapter 1. Introduction 5

Major components of the server

Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.

Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.

The following illustration shows the major components in the server.

Note: The illustrations in this document might differ slightly from your hardware.

6 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

3.5-inch models

Riser-card
Assembly

DIMM

Heat-exchanger
assembly

Heat-exchanger
retention module

SAS/SATA controller
(some models)

Microprocessor

Fans

CD/DVD interface card

Operator information
panel assembly

CD/DVD
drive

3.5-inch hot-swap
hard disk drive
(some models)

Bezel

Hot-swap hard
disk drive filler

Air baffle

System board

SAS/SATA backplane
(some models)

SATA simple-swap
back panel (some models)

Power supply

Fans

3.5-inch drive cage

3.5-inch simple­swap SATA
hard disk drive
(some models)

Simple-swap SATA filler

Chapter 1. Introduction 7

2.5-inch models

Heat-exchanger
assembly

Riser-card
Assembly

DIMM

Heat-exchanger
retention module

Microprocessor

Air baffle

Fans

CD/DVD interface card

Operator information
panel assembly

CD/DVD
drive

Bezel

2.5-inch hard
disk drive

2.5-inch filler panel

2.5-inch
drive cage

SAS/SATA controller
(some models)

System board

2.5-inch hard
disk drive
backplane

Fans

Power supply

8 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

System-board optional-device connectors

The following illustration shows the connectors for user-installable optional devices.

Riser-card
connector

DIMM 1
connector

DIMM 2
connector

DIMM 3
connector

DIMM 4
connector

The following illustration shows the locations of the PCI Express slots on the
riser-card assembly.

PCI Express x8 slot 1

SAS/SATA
controller
card

Other
systems-management
adapter connector

Remote Supervisor
Adapter II SlimLine
connector

Battery connector

SAS/SATA controller
connector

PCI Express x8 slot 2

Chapter 1. Introduction 9

10 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Chapter 2. Installing optional devices

This chapter provides basic instructions for installing optional hardware devices in
the server. These instructions are intended for users who are experienced with
setting up IBM server hardware.

Installation guidelines

Before you install optional devices, read the following information:

v Read the safety information that begins on page v and the guidelines in

“Handling static-sensitive devices” on page 13. This information will help you
work safely.

v When you install your new server, take the opportunity to download and apply

the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps:

Changes are made periodically to the IBM Web site. The actual procedure

Note:

might vary slightly from what is described in this document.

1. Go to http://www.ibm.com/systems/support/.

2. Under Product support, click System x.

3. Under Popular links, click Software and device drivers.

4. Click System x3250 M2 to display the matrix of downloadable files for the
server.

For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at
http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.

v Before you install optional hardware, make sure that the server is working

correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a I9990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see Chapter 5, “Solving
problems,” on page 35 for diagnostic information.

v Observe good housekeeping in the area where you are working. Place removed

covers and other parts in a safe place.

v If you must start the server while the cover is removed, make sure that no one is

near the server and that no tools or other objects have been left inside the
server.

v Do not attempt to lift an object that you think is too heavy for you. If you have to

lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy

object.

– To avoid straining the muscles in your back, lift by standing or by pushing up

with your leg muscles.

Make sure that you have an adequate number of properly grounded electrical

v

outlets for the server, monitor, and other devices.

v Back up all important data before you make changes to disk drives.

© Copyright IBM Corp. 2007, 2008 11

v Have a small flat-blade screwdriver available.
v Yo u do not have to turn off the server to install or replace hot-swap fans,

redundant hot-swap ac power supplies, or hot-plug Universal Serial Bus (USB)
devices. However, you must turn off the server before performing any steps that
involve removing or installing adapter cables or non-hot-swap optional devices or
components.

v Blue on a component indicates touch points, where you can grip the component

to remove it from or install it in the server, open or close a latch, and so on.

v Orange on a component or an orange label on or near a component indicates

that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.

v When you are finished working on the server, reinstall all safety shields, guards,

labels, and ground wires.

v For a list of supported optional devices for the server, see http://www.ibm.com/

servers/eserver/serverproven/compat/us/.

System reliability guidelines

To help ensure proper cooling and system reliability, make sure that the following
requirements are met:

v Each of the drive bays has a drive or a filler panel and electromagnetic

compatibility (EMC) shield installed in it.

v If the server has redundant power, each of the power-supply bays has a power

supply installed in it.

v There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.

v Yo u have followed the cabling instructions that come with optional adapters.
v Yo u have replaced a failed fan within 48 hours.
v Yo u have replaced a hot-swap drive within 2 minutes of removal.
v Yo u do not operate the server without the air baffles installed. Operating the

server without the air baffles might cause the microprocessors to overheat.

Working inside the server with the power on

Attention: Static electricity that is released to internal server components when

the server is powered-on might cause the server to halt, which could result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when you work inside the server with the
power on.

You might be instructed to turn on the server while the cover is off, to look at
system-board LEDs. Follow these guidelines when you work inside a server that is
turned on:

v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts

before you work inside the server; do not wear cuff links while you are working
inside the server.

12 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist

watches.

v Remove items from your shirt pocket, such as pens and pencils, that might fall

into the server as you lean over it.

v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,

into the server.

Handling static-sensitive devices

Attention: Static electricity can damage the server and other electronic devices.

To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.

To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:

v Limit your movement. Movement can cause static electricity to build up around

you.

v The use of a grounding system is recommended. For example, wear an

electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when you work
inside the server with the power on

v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted

metal surface on the outside of the server for at least 2 seconds. This drains
static electricity from the package and from your body.

v Remove the device from its package and install it directly into the server without

setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.

v Take additional care when you handle devices during cold weather. Heating

reduces indoor humidity and increases static electricity.

Removing the cover

To remove the cover, complete the following steps:

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Turn off the server and all attached devices.

3. Disconnect all external cables and power cords.

Chapter 2. Installing optional devices 13

Cover-release
button

4. Press the cover-release button.

5. Slide the cover back approximately 1.27 cm (0.5 inches); then, lift it off the
server.

Attention: For proper cooling and airflow, replace the cover before you turn on

the server. Operating the server for extended periods of time (more than 30
minutes) with the cover removed might damage server components.

Installing a memory module

The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when installing
DIMMs:

v The server supports 512 MB, 1 GB, and 2 GB DIMMs, for a maximum of 8 GB of

system memory. See http://www.ibm.com/servers/eserver/serverproven/compat/
us/ for a list of memory modules that you can use with the server.

v The amount of usable memory will be reduced depending on the system

configuration. A certain amount of memory must be reserved for system
resources. Use the system summary in the Configuration/Setup Utility program to
view the total amount of installed memory and the amount of configured memory
(see “Using the Configuration/Setup Utility program” on page 32).

v The server comes with one 512 MB or 1 GB DIMM installed in DIMM connector

1 and an identical DIMM (the same size, speed, type, and technology) installed
in DIMM connector 3.

v If you install a pair of DIMMs in DIMM connectors 2 and 4, the size, speed, type,

and technology of the DIMMs that you install in DIMM connectors 2 and 4 must
match each other. However, they do not have to be the same size, speed, type,
and technology as the DIMMs that are installed in DIMM connectors 1 and 3.

v Yo u can use compatible DIMMs from various manufacturers in the same pair.
v Install only double-data-rate II (DDR II), PC2-5300, unbuffered synchronous

dynamic random-access memory (SDRAM) with error correcting code (ECC)
DIMMs. These DIMMs must be compatible with the latest PC2-5300 SDRAM
unbuffered DIMM specification.

v If you install a pair of 2 GB DIMMs and a pair of other-size DIMMs, the 2 GB

DIMMs must be installed as the first pair (in DIMM connectors 1 and 3).

v When you restart the server after you add or remove a DIMM, a message is

displayed indicating that the memory configuration has changed.

14 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

To install a DIMM, complete the following steps:

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables. Remove the cover.

Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open, and close the clips gently.

3. Open the retaining clip on each end of the DIMM connector.

4. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the outside of the server. Then, remove the DIMM from the
package.

5. Turn the DIMM so that the keys align correctly with the slot.

6. Insert the DIMM into the connector by aligning the edges of the DIMM with the
slots at each end of the DIMM connector. Firmly press the DIMM straight down
into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the DIMM
is firmly seated in the connector. If there is a gap between the DIMM and the
retaining clips, the DIMM has not been correctly inserted; open the retaining
clips, remove the DIMM, and then reinsert it.

If you have other devices to install, do so now. Otherwise, go to “Completing the
installation” on page 24.

Installing a hard disk drive

Locate the documentation that comes with the hard disk drive and follow those
instructions in addition to the instructions in this chapter.

Note: The ID for an installed hard disk drive is on the front of the server, next to

the bay that contains the drive.

Chapter 2. Installing optional devices 15

Table 2. Locations of hard disk drive IDs

3.5-inch drive model servers

3.5-inch hard disk drive IDs

2.5-inch drive model servers

Attention: To avoid damage to the hard disk drive connectors, make sure that the

2.5-inch hard disk drive IDs

cover is in place and fully closed whenever you install or remove a hard disk drive.

Installing a simple-swap Serial ATA hard disk drive

Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all

power from the server before you remove or install a simple-swap hard disk drive.

To install a simple-swap Serial ATA hard disk drive, complete the following steps.

Note: If you have only one hard disk drive, install it in the left drive bay.

SATA hard disk
drive back plate

Hard disk
drive assembly

Attention: To avoid damage to the hard disk drive connectors, make sure that the

Filler panel

cover is in place and fully closed whenever you install or remove a hard disk drive.

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Make sure that the server cover is in place and fully closed.

3. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables.

4. Remove the filler panel from the bay.

16 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

5. Pull the loops of the tray toward each other and slide the drive into the server
until the drive connects to the back panel.

6. Insert the filler panel into the bay to cover the drive.

Notes:

1. If a RAID controller or adapter is installed, you might have to reconfigure the
disk arrays after you install hard disk drives. See your RAID controller or
adapter documentation.

2. To remove a simple-swap SATA drive from the bay, make sure that the server is
turned off and the power cord is removed; then, remove the filler panel, pull the
loops of the drive tray toward each other and pull the tray out of the bay.

If you have other devices to install, do so now. Otherwise, go to “Completing the
installation” on page 24.

Installing a hot-swap hard disk drive

The 3.5-inch drive hot-swap server models support either two SAS 3.5-inch hard
disk drives or two SATA 3.5-inch hard disk drives. The 2.5-inch drive hot-swap
server models support four 2.5-inch SAS hard disk drives.

The installation procedure is the same for any of these drives. The illustrations in
this procedure show 3.5-inch SAS drives.

2.5-inch drives

To install a hot-swap hard disk drive, complete the following steps.

Note: If you have only one hard disk drive, install it in the left or upper-left drive

bay.

Drive-tray assembly

Drive handle
(in open position)

Filler panel

Chapter 2. Installing optional devices 17

Attention: To avoid damage to the hard disk drive connectors, make sure that the

cover is in place and fully closed whenever you install or remove a hard disk drive.

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Make sure that the server cover is in place and fully closed.

3. Remove the filler panel from the bay. Store it in a safe place for possible future
use.

Attention: To maintain proper system cooling, do not operate the server for

more than 10 minutes without either a drive or filler panel installed in each bay.

4. Open the drive tray handle.

5. Gently push the drive assembly into the bay until the drive stops.

6. Close the drive tray handle.

7. Check the hard disk drive status LED to make sure that the hard disk drive is
operating correctly. If the amber hard disk drive status LED for a drive is lit
continuously, that drive is faulty and must be replaced. If the green hard disk
drive activity LED is flashing, the drive is being accessed.

If you have other devices to install, do so now. Otherwise, go to “Completing the
installation” on page 24.

Installing an adapter

The following notes describe the types of adapters that the server supports and
other information that you must consider when you install an adapter:

v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this section. If you have to change
switch settings or jumper settings on the adapter, follow the instructions that
come with the adapter.

v The adapter slots are on the riser-card assembly. Yo u must first remove the

riser-card assembly to access the adapter slots.

v The two PCI Express slots on the riser-card assembly support PCI Express x8

1.0a adapters.

v Yo u can install one full-height three-quarter-length adapter in expansion slot 1

and one low-profile half-length adapter in expansion slot 2.

Note: When the optional Remote Supervisor Adapter II SlimLine is installed in

the server, you can install only a half-length adapter in expansion slot 1.

v If you have installed an optional PCI-X riser-card assembly in the server, you can

install a full-height, three-quarter-length PCI-X 64/133 MHz adapter in the PCI-X
slot on the riser-card assembly.

Note: When the optional Remote Supervisor Adapter II SlimLine is installed in

the server, you can install only a half-length adapter in the PCI-X slot.

v The optional Remote Supervisor Adapter II SlimLine can be installed only in the

dedicated connector on the system board (see “System-board optional-device
connectors” on page 9 for the location of the connector). To install the Remote
Supervisor Adapter II SlimLine, see “Installing a Remote Supervisor Adapter II
SlimLine” on page 22.

v The server uses a rotational interrupt technique to configure PCI Express

adapters so that you can install PCI Express adapters that do not support
sharing of interrupts.

18 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

|
|
|
|

v An optional ServeRAID™-MR10i controller provides RAID level-5 support to the

2.5-inch hot-swap drives and supports an external storage enclosure. A
ServeRAID-MR10i controller supports the 2.5-inch hard disk drives without
modification.

v An optional IBM SAS HBA Controller adapter enables you to connect external

storage devices, such as SAS or SATA hard disk drives or tape drives, to a
simple-swap SATA model server.

v The server scans the PCI slots to assign system resources. The scan sequence

is related to the startup sequence. If you have not changed the default startup
sequence, the server scans the PCI slots in the following order: the integrated
Ethernet controllers 1 and 2; then, the drives that are connected to the
SAS/SATA controller; then, PCI Express slots 1 and 2.

Expansion-slot cover

Adapter

Adapter support
bracket

Expansion slot 1

Riser-card
assembly

Expansion slot 2

Chapter 2. Installing optional devices 19

To install an adapter, complete the following steps:

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables. Remove the cover.

Power cable

PCI-X slot

3. If you have installed an optional PCI-X riser-card assembly, disconnect the
riser-card power cable from the riser-card assembly.

4. Grasp the riser card at the front and rear edges and lift to remove the
riser-card assembly. Place the riser-card assembly on a flat, static-protective
surface.

Riser-card
assembly

5. Remove the expansion-slot cover on the slot that you intend to use.

Attention: PCI expansion-slot covers must be installed on all vacant slots.

This maintains the electronic emissions characteristics of the server and
ensures proper cooling of server components.

6. Follow the instructions that come with the adapter to set any jumpers or
switches.

20 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Attention: When you install an adapter, make sure that it is completely and

correctly seated in the expansion slot in the riser card. Incomplete insertion
might cause damage to the riser card, system board, or the adapter when you
turn on the server.

7. Carefully grasp the adapter by its top edge or upper corners and align it with
the expansion slot in the riser card assembly; then, press the adapter firmly
into the expansion slot.

Adapter
bracket

Expansion-slot
bracket

Adapter

Ta b

Important: Make sure that the U-shaped opening in the metal adapter bracket

engages the tab on the expansion-slot bracket.

8. Follow the cabling instructions, if any, that come with the adapter.

9. Reinstall the riser-card assembly. Make sure that the riser-card assembly is
fully seated in the riser-card connectors on the system board.

Power cable

10. If you have installed an optional PCI-X riser-card assembly in the server,
reconnect the riser-card power cable to the riser-card assembly.

11. If you are installing a ServeRAID-MR10i controller (2.5-inch drive models only),

complete the following steps:
a. Disconnect the existing SAS/SATA controller signal cable from the hard

PCI-X slot

disk drive backplane and from the controller; then, remove the cable from
the server.

Chapter 2. Installing optional devices 21

b. Route the ServeRAID-MR10i signal cable as shown in the following

illustration and connect it to the hard disk drive backplane.

J8

ServeRAID controller

J9

Hard disc drivebackplane

If you have other devices to install, do so now. Otherwise, go to “Completing the
installation” on page 24.

Installing a Remote Supervisor Adapter II SlimLine

Install an optional Remote Supervisor Adapter II SlimLine in the Remote Supervisor
Adapter II SlimLine connector on the system board. See the illustration in
“System-board optional-device connectors” on page 9 for the location of the
connector. After the Remote Supervisor Adapter II SlimLine is installed, the
systems-management port on the rear of the server is active.

Important: When the optional Remote Supervisor Adapter II SlimLine is installed in

the server, you can install only a half-length adapter in expansion slot 1.

Notes:

1. When you start the server for the first time after you install a Remote Supervisor
Adapter II SlimLine, the startup process will take several minutes longer than a
typical startup.

2. Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in
this server. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for
information about the supported Remote Supervisor Adapter II SlimLine
versions.

To install a Remote Supervisor Adapter II SlimLine, complete the following steps.

22 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Remote Supervisor Adapter II SlimLine

Mounting bracket

Mounting bracket
retention latch

Mounting bracket

1. Read the safety information that begins on page v and “Installation guidelines”
on page 11.

2. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables. Remove the cover.

Power cable

3. If you have installed an optional PCI-X riser-card assembly, disconnect the
riser-card power cable from the riser-card assembly.

4. Grasp the riser-card assembly at the front and rear edges and lift to remove it
from the server. Place the riser-card assembly on a flat, static-protective
surface.

5. Put the protective plastic cover that came with the adapter on the Remote
Supervisor Adapter II SlimLine.

6. Turn the Remote Supervisor Adapter II SlimLine so that the keys on the
connector align correctly with the connector on the system board.

7. At a downward angle, insert the free end of the adapter under the tab on the
mounting bracket, aligning the holes in the adapter with the posts on the
mounting bracket. Rotate the rear of the adapter into the rear mounting
bracket, aligning the holes in the adapter with the posts on the rear mounting
bracket.

PCI-X slot

Chapter 2. Installing optional devices 23

8. Press the Remote Supervisor Adapter II SlimLine firmly into the connector and
make sure that all tabs on both mounting brackets secure the adapter in place.

Attention: Incomplete insertion might cause damage to the server or the

adapter.

9. If a three-quarter-length adapter is installed in expansion slot 1 on the
riser-card assembly, remove it. Yo u can replace it with a half-length adapter if
you choose to do so.

10. Reinstall the riser-card assembly. Make sure that the riser-card assembly is
fully seated in the riser-card connectors on the system board.

Power cable

11. If you have installed an optional PCI-X riser-card assembly, reconnect the

riser-card power cable to the riser-card assembly.

the documentation that comes with the Remote Supervisor Adapter II SlimLine

See
for information about installing the firmware and configuring the adapter. Create a
backup copy of the configuration so that if you have to replace the adapter in the
future you can restore the configuration.

If you have other devices to install, do so now. Otherwise, go to “Completing the
installation.”

Completing the installation

To complete the installation, complete the following steps:

1. Install the cover. See “Installing the cover” on page 25 for more information.

2. Install the server in the rack cabinet. See the Rack Installation Instructions that

come with the server for detailed information about how to install the server in a
rack cabinet.

Attention:

v Install the server only in a rack cabinet that has perforated doors.
v Do not leave open space above or below an installed server in your rack

cabinet. To help prevent damage to server components, always install a filler
panel to cover the open space and to help ensure proper air circulation. See
the documentation that comes with the rack cabinet for more information.

Connect the cables and power cords. See “Connecting the cables” on page 25

3.

for more information.

PCI-X slot

24 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

4. Update the server configuration. See “Updating the server configuration” on
page 26 for more information.

Installing the cover

To install the cover, place it into position and slide it forward.

Connecting the cables

The following illustrations show the locations of the input and output connectors on
the front and rear of the server.

Front

Rear

Systems-management
connector

You must turn off the server before you connect or disconnect cables.

USB 1 connector

USB 2 connector

Power-cord connector

USB 3 connector

USB 4 connector

Serial connector

Video connector

Ethernet 2 connector

Ethernet 1 connector

See the documentation that comes with any external devices for additional cabling
instructions. It might be easier for you to route cables before you connect the
devices to the server.

Cable identifiers are printed on the cables that come with the server and devices.
Use these identifiers to connect the cables to the correct connectors.

Chapter 2. Installing optional devices 25

If the server comes with an installed operating system, see the documentation that
comes with the operating system for additional cabling instructions.

There is no keyboard connector or mouse connector on the server. You can
connect a USB keyboard and USB mouse to the server by using the USB
connectors.

Updating the server configuration

When you start the server for the first time after you add or remove an internal
optional device or external SAS device, you might receive a message that the
configuration has changed. The Configuration/Setup Utility program starts
automatically so that you can save the new configuration settings. For more
information, see Chapter 4, “Configuring the server,” on page 31.

Some optional devices have device drivers that you must install. For information
about installing device drivers, see the documentation that comes with each device.

If the server has a RAID configuration that uses the SAS/SATA controller with
integrated RAID and you have installed or removed a hard disk drive, you might
have to reconfigure the disk arrays.

If the server has an optional RAID adapter and you have installed or removed a
hard disk drive, see the documentation that comes with the RAID adapter for
information about reconfiguring the disk arrays.

For information about configuring the integrated Gigabit Ethernet controllers, see
the User’s Guide.

26 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Chapter 3. Server controls, LEDs, and power

This chapter describes the controls and light-emitting diodes (LEDs) and how to
turn the server on and off.

Front view

The following illustration shows the controls, light-emitting diodes (LEDs), and
connectors on the front of the server.

Reset button

Power-control button

Power-on LED

Hard disk drive activity LED

Locator LED

System-error LED

USB 1 connector

USB 2 connector

CD-eject button

CD drive activity LED

Power-on LED: When this LED is lit and not flashing, it indicates that the server is

turned on. When this LED is flashing, it indicates that the server is turned off and
still connected to an ac power source. When this LED is off, it indicates that ac
power is not present, or the power supply or the LED itself has failed.

Note: If this LED is off, it does not mean that there is no electrical power in the

server. The LED might be burned out. To remove all electrical power from the
server, you must disconnect the power cord from the electrical outlet.

Power-control button: Press this button to turn the server on and off manually. A

power-control-button shield comes installed around the button to prevent the server
from being turned off accidentally. You can remove this disk-shaped shield if you
prefer.

Reset button: Press this button to reset the server and run the power-on self-test

(POST). Yo u might have to use a pen or the end of a straightened paper clip to
press the button.

Hard disk drive activity LED: When this LED is flashing, it indicates that a hard

disk drive is in use.

Locator LED: This LED can be lit remotely by the system administrator to aid in

visually locating the server. You can use IBM Director to light this LED remotely.

System-error LED: When this LED is lit, it indicates that a system error has

occurred. An LED on the system board might also be lit to help isolate the error.
See Chapter 5, “Solving problems,” on page 35 for additional information.

USB connectors: Connect a USB device to either of these connectors.

CD-eject button: Press this button to release a CD from the CD drive.

CD drive activity LED: When this LED is lit, it indicates that the CD drive is in use.

© Copyright IBM Corp. 2007, 2008 27

Rear view

The following illustration shows the LEDs on the rear of the server.

Ethernet 1 activity LED

Ethernet 1 link LED

Ethernet 2 link LED

Ethernet 2 activity LED

Ethernet activity LED: This LED is on each Ethernet connector. When this LED is

lit, it indicates that there is activity between the server and the network.

Ethernet link LED: This LED is on each Ethernet connector. When this LED is lit, it

indicates that the Ethernet controller is connected to the network.

The following illustration shows the connectors on the rear of the server.

Systems-management
connector

Power-cord connector

USB 3 connector

USB 4 connector

Serial connector

Video connector

Ethernet 2 connector

Ethernet 1 connector

Power-cord connector: Connect the power cord to this connector.

Serial connector: Connect a 9-pin serial device to this connector.

Video connector: Connect a monitor to this connector.

Ethernet connector: Use either of these connectors to connect the server to a

network. Ethernet connector 1 supports Serial over LAN (SOL).

USB connector: Connect a USB device to either of these connectors.

Systems-management connector: Connect the server to a network for

systems-management information control. This connector is active only if you have
installed a Remote Supervisor Adapter II SlimLine, and it is used only by the
Remote Supervisor Adapter II SlimLine.

Server power features

When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the service processor is
shut down; however, the server can respond to requests from the service processor
(the baseboard management controller), such as a remote request to turn on the
server.

28 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the
power-control button becomes active, and one or more fans might start running to
provide cooling while the server is connected to power. You can turn on the server
and start the operating system by pressing the power-control button.

The server can also be turned on in any of the following ways:

v If a power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

v If your operating system supports the systems-management software for an

optional Remote Supervisor Adapter II SlimLine, the systems-management
software can turn on the server.

v If your operating system supports the Wake on LAN feature, the Wake on LAN

feature can turn on the server.

When 4 GB or more of memory (physical or logical) is installed, some

Note:

memory is reserved for various system resources and is unavailable to the
operating system. The amount of memory that is reserved for system resources
depends on the operating system, the configuration of the server, and the
configured PCI optional devices.

Turning off the server

When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
on the server. While the server remains connected to ac power, one or more fans
might continue to run. To remove all power from the server, you must disconnect it
from the power source.

Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.

Statement 5:

CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.

2

1

The server can be turned off in any of the following ways:

v Yo u can turn off the server from the operating system, if your operating system

supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.

Chapter 3. Server controls, LEDs, and power 29

v Yo u can press the power-control button to start an orderly shutdown of the

operating system and turn off the server, if your operating system supports this
feature.

v If the operating system stops functioning, you can press and hold the

power-control button for more than 4 seconds to turn off the server.

v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the

server can be turned off from the Remote Supervisor Adapter II SlimLine user
interface.

v The integrated systems-management processor (mini-BMC) can turn off the

server as an automatic response to a critical system failure.

v Yo u can turn off the server through a request from the service processor.

30 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Chapter 4. Configuring the server

The ServerGuide Setup and Installation CD provides software setup tools and
installation tools that are specifically designed for your IBM server. Use this CD
during the initial installation of the server to configure basic hardware features and
to simplify the operating-system installation. (See “Using the ServerGuide Setup
and Installation CD” for more information.)

In addition to the ServerGuide Setup and Installation CD, you can use the following
configuration programs to customize the server hardware:

v Configuration/Setup Utility program
v LSI Logic Configuration Utility program
v Baseboard management controller SMBridge management utility program

following table lists the different server configurations and the applications that

The
are available for configuring and managing RAID arrays.

Table 3. Configuration and management applications for RAID arrays

RAID array configuration
(before operating system is

Server configuration

Integrated SATA and no SAS

installed)

None None

controller card installed
SAS/SATA controller card

(LSI 1064) installed

LSI Logic Configuration Utility
(Ctrl+C during server
startup), ServerGuide

|
|
|

ServeRAID-MR10i adapter
installed (2.5-inch drive
models only)

WebBIOS Configuration
Utility (Ctrl+H during server
startup), BIOS
Configuration/Setup Utility
program (Ctrl+A during server
startup), ServerGuide

For more information about these programs, see “Configuring the server” in the

User’s Guide on the IBM System x Documentation CD.

Using the ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD provides programs to detect the server
model and installed optional hardware devices, configure the server hardware,
provide device drivers, and help you install the operating system. For information
about the supported operating-system versions, see the label on the CD. If the

ServerGuide Setup and Installation CD did not come with the server, to download

the latest version, go to http://www.ibm.com/systems/management/serverguide/
sub.html

and click IBM Service and Support Site.

RAID array management
(after operating system is
installed)

MegaRAID Storage Manager

WebBIOS Configuration
Utility (Ctrl+H during server
startup), MegaCLI
(command-line interface)

To start the ServerGuide Setup and Installation CD, complete the following steps:

1. Insert the CD, and restart the server. If the CD does not start, see “ServerGuide
problems” on page 52.

2. Follow the instructions on the screen to:
a. Select your language.
b. Select your keyboard layout and country.

© Copyright IBM Corp. 2007, 2008 31

c. View the overview to learn about ServerGuide features.
d. View the readme file to review installation tips about your operating system

and adapter.
e. Start the setup and hardware configuration programs.
f. Start the operating-system installation. You will need your operating-system

CD.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the BIOS. You can use it to
perform the following tasks:

v View configuration information
v View and change assignments for devices and I/O ports
v Set the date and time
v Set and change passwords
v Set and change the startup characteristics of the server and the order of startup

devices (startup-drive sequence)

v Set and change settings for advanced hardware features
v View and clear the event and error logs
v Change interrupt request (IRQ) settings
v Resolve configuration conflicts

start the Configuration/Setup Utility program, complete the following steps:

To

1. Turn on the server.

2. When the message Press F1 for Configuration/Setup is displayed, press F1.
If an administrator password has been set, you must type the administrator
password to access the full Configuration/Setup Utility menu.

3. Follow the instructions on the screen.

the User's Guide that is on the IBM System x Documentation CD for more

See
information about using the Configuration/Setup Utility program.

Using the LSI Logic Configuration Utility program

Use the LSI Logic Configuration Utility program to configure hot-swap hard disk
drives that are connected to the SAS/SATA controller.

Important:

v If the server is a simple-swap SATA model that contains a SATA RAID back

plate, you can use the LSI Logic Configuration Utility program to configure the
simple-swap SATA hard disk drives.

v If you install an optional RAID controller in the server, such as the

ServeRAID-MR10i controller, use the configuration software that comes with the
adapter to configure the hard disk drives.

start the LSI Logic Configuration Utility program, complete the following steps:

To

1. Turn on the server.

2. When the prompt Press CTRL-C to start LSI Logic Configuration Utility...
is displayed, press Ctrl+C. If you have set an administrator password, you are
prompted to type the password.

32 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

3. Use the arrow keys to select the adapter (SAS controller) for which you want to
change settings. Use the Help function to see instructions and available actions
for this screen. If you select SAS Topology or Advanced Adapter Properties,
additional screens are displayed.

4. To change the settings of the selected items, follow the instructions on the
screen.

5. Press Enter to save your changes.

Using the baseboard management controller

The baseboard management controller provides basic environmental monitoring
functions for the server. If an environmental condition exceeds a threshold or if a
system component fails, the baseboard management controller lights LEDs to help
you diagnose the problem and also records the error in the BMC system event log.

The baseboard management controller also provides command-line interface
remote server management capabilities through the Avocent SMBridge
management utility program. The command-line interface provides direct access to
server management functions through the Intelligent Platform Management Interface
(IPMI) protocol. Use the command-line interface to issue commands to control the
server power, view system information, and identify the server. Yo u can also save
one or more commands as a text file and run the file as a script.

Chapter 4. Configuring the server 33

34 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Chapter 5. Solving problems

This chapter provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up the server.

If you cannot locate and correct a problem by using the information in this chapter,
see Appendix A, “Getting help and technical assistance,” on page 55, the Problem

Determination and Service Guide on the IBM System x Documentation CD, and the

“Server Support” flowchart in the front of this document.

Diagnostic tools overview

The following tools are available to help you diagnose and solve hardware-related
problems:

v POST beep codes

The power-on self-test beep codes indicate the detection of a problem.
– One beep indicates successful completion of POST, with no errors.
– More than one beep indicates that POST detected a problem. Error messages

also appear during startup if POST detects a hardware-configuration problem.
See “POST beep codes” and the Problem Determination and Service Guide
on the IBM System x Documentation CD for more information.

Troubleshooting charts

v

These charts list problem symptoms and actions to correct the problems. See
“Troubleshooting tables” on page 43 for more information.

v Dynamic System Analysis (DSA) Preboot diagnostic programs

The DSA Preboot diagnostic programs are provided on the Dynamic System
Analysis Preboot CD. These programs test the major components of the server
and collect and analyze system information. See the Problem Determination and
Service Guide on the IBM System x Documentation CD for more information.

POST beep codes

POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. Use the following beep code
descriptions to help diagnose and solve problems that are detected during startup.

Note: See the Problem Determination and Service Guide on the IBM System x
Documentation CD for more information about the POST beep codes.

One beep

POST was completed successfully without detecting any errors.

Other beep codes

See the Problem Determination and Service Guide on the IBM System x
Documentation CD for information about other beep codes.

© Copyright IBM Corp. 2007, 2008 35

POST error codes

The following table provides an abbreviated list of the error codes that might appear
during POST. See the Problem Determination and Service Guide on the IBM

System x Documentation CD for more information about the POST error codes. To

check for updated technical information, go to http://www.ibm.com/systems/support/,
select System x3250 M2, and click Go; then, click the Install and use tab and
click Product documentation.

Table 4. Abbreviated list of POST error codes

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

062 Three consecutive boot failures

using the default configuration.

1. Update the system firmware to
the latest level (see the

Problem Determination and
Service Guide on the IBM
System x Documentation CD).

2. (Trained service technician
only) Replace the system
board.

101 Tick timer internal interrupt failure. (Trained service technician only)

Replace the system board.

102 Internal timer channel 2 test

failure.

151 Real-time clock error.

(Trained service technician only)
Replace the system board.

1. Reseat the battery.

2. Replace the following
components one at a time, in
the order shown, restarting the
server each time:

a. Battery
b. (Trained service technician

only) System board

162 Invalid configuration information or

CMOS random-access memory
(RAM) checksum failure.

1. Run the Configuration/Setup
Utility program, select Load
Default Settings, and save the
settings.

2. Reseat the battery.

3. Replace the battery.

4. (Trained service technician
only) Replace the system
board.

163 The time of day has not been set. Run the Configuration/Setup Utility

program, set the date and time,
and save the settings.

36 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

164 Memory size has changed.

1. Run the Configuration/Setup
Utility program; then, exit,
saving the configuration
settings.

2. Reseat the DIMMs.

184 Power-on password damaged.

1. Run the Configuration/Setup
Utility program, select Load
Default Settings, and save the
settings.

2. Reseat the battery.

3. Replace the following
components one at a time, in
the order shown, restarting the
server each time:

a. Battery
b. (Trained service technician

only) System board

187 VPD serial number not set.

1. Reseat the optional Remote
Supervisor Adapter II SlimLine.

2. (Trained service technician
only) Replace the system
board.

189 Three attempts were made to

access the server with an incorrect
password.

Restart the server and enter the
administrator password; then, run
the Configuration/Setup Utility
program and change the power-on
password.

289 A failing DIMM was disabled.

1. Make sure that the DIMM is
installed correctly (see
“Installing a memory module”
on page 14).

2. Reseat the DIMM.

3. Replace the DIMM.

Chapter 5. Solving problems 37

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

178x Fixed disk error.

Note: x is the drive that has the

error.

1. Run the hard disk drive
diagnostic tests on drive x (see
“Running the diagnostic
programs” in the Problem

Determination and Service
Guide on the IBM System x
Documentation CD).

2. Reseat the following
components, depending on the
server model:

v Hot-swap models: Hard disk

drive x

v Simple-swap models:

a. Hard disk drive x
b. Hard disk drive x cable

Replace the following

3.
components one at a time,
depending on the server
model, in the order shown,
restarting the server each time:

v Hot-swap models:

a. Hard disk drive x
b. Hard disk drive

backplane

c. (Trained service

technician only) System
board

v

Simple-swap models:

a. Hard disk drive x
b. Hard disk drive x cable
c. (Trained service

technician only) System
board

180x A PCI adapter requested a

resource that is not available.

Run the Configuration/Setup Utility
program and make sure that the
resources that are needed by the
PCI adapter are available.

38 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

1962 A hard disk drive does not contain

a valid boot sector.

1. Make sure that a startable
operating system is installed.

2. Run the hard disk drive
diagnostic tests.

3. Reseat the following
components:

a. Hard disk drive
b. Hard disk drive backplane

cable or back plate cables

Replace the following

4.
components one at a time, in
the order shown, restarting the
server each time:

a. (Hot-swap models) Hard

disk drive cable
b. Hard disk drive
c. Hard disk drive backplane

or back plate
d. (Trained service technician

only) System board

5962 Internal CD/DVD drive

configuration changed.

An expected CD or DVD drive was
not detected.

1. Run the Configuration/Setup
Utility program and load the
default settings (see “Using the
Configuration/Setup Utility
program” on page 32).

2. Reseat the following
components:

a. DVD drive cable
b. DVD drive

Replace the following

3.
components one at a time, in
the order shown, restarting the
server each time:

a. DVD drive cable
b. DVD drive
c. (Trained service technician

only) System board

Chapter 5. Solving problems 39

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

00012000 Processor machine check error.

1. (Trained service technician
only) Reseat the
microprocessor.

2. Replace the following
components one at a time, in
the order shown, restarting the
server each time:

a. (Trained service technician

only) Microprocessor

b. (Trained service technician

only) System board

00019701 Microprocessor x is not functioning

or failed the built-in self-test.

Make sure that microprocessor x is
installed correctly. If the problem
remains, call for service.

01298001 No update data for microprocessor

1.

1. Update the BIOS code again
(see the Problem

Determination and Service
Guide on the IBM System x
Documentation CD).

2. (Trained service technician
only) Reseat the
microprocessor.

3. (Trained service technician
only) Replace the
microprocessor.

01298101 Bad update data for

microprocessor 1.

1. Update the BIOS code again
(see the Problem

Determination and Service
Guide on the IBM System x
Documentation CD).

2. (Trained service technician
only) Reseat the
microprocessor.

3. (Trained service technician
only) Replace the
microprocessor.

40 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

I9990301 Hard disk drive boot sector error.

1. Reseat the following
components, depending on the
server model:

v Hot-swap models:

a. Hard disk drive
b. SAS/SATA controller

Simple-swap models:

v

a. Hard disk drive
b. Hard disk drive cable

Replace the following

2.
components one at a time,
depending on the server
model, in the order shown,
restarting the server each time:

v Hot-swap models:

a. Hard disk drive
b. Hard disk drive

backplane
c. SAS/SATA controller
d. (Trained service

technician only) System

board

Simple-swap models:

v

a. Hard disk drive
b. Hard disk drive cable
c. (Trained service

technician only) System

board

Chapter 5. Solving problems 41

Table 4. Abbreviated list of POST error codes (continued)

v Follow the suggested actions in the order in which they are listed in the Action

column until the problem is solved.

v See the parts listing in the Problem Determination and Service Guide to determine

which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must

be performed only by a trained service technician.

Error code Description Action

I9990305 An operating system was not

found.

1. Make sure that a bootable
operating system is installed.

2. Run the hard disk drive
diagnostic tests.

3. Reseat the following
components:

a. Hard disk drive
b. CD or DVD drive and

cables

c. (Trained service technician

only) System board

Replace the components listed

4.
in step 3 one at a time, in the
order shown, restarting the
server each time.

I9990650 AC power has been restored.

1. Check the power cables.

2. Check for interruption of the
power supply.

42 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms. See the Problem Determination and Service Guide on the IBM System x

Documentation CD for more detailed troubleshooting information. If you cannot find

a problem in these tables, run the diagnostic programs (see “Running the diagnostic
programs” in the Problem Determination and Service Guide).

If you have just added new software or a new optional device and the server is not
working, complete the following steps before you use the troubleshooting tables:

1. Check the system-error LED on the operator information panel (see Chapter 3,
“Server controls, LEDs, and power,” on page 27).

2. Remove the software or device that you just added.

3. Run the diagnostic tests to determine whether the server is running correctly.

4. Reinstall the new software or new device.

CD or DVD drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The CD or DVD drive is not
recognized.

A CD or DVD is not working
correctly.

1. Make sure that:

v All cables and jumpers are installed correctly.
v The signal cable and connector are not damaged and the connector pins are

not bent.

v All damaged parts are repaired or replaced.
v The correct device driver is installed for the CD or DVD drive.

Run the CD, CD-RW, or DVD drive diagnostic programs.

2.

3. Reseat the following components:
a. CD or DVD drive
b. CD or DVD interface board cable

Replace the following components one at a time, in the order shown, restarting

4.
the server each time:

a. CD or DVD drive
b. CD or DVD drive interface board cable
c. CD or DVD interface board
d. (Trained service technician only) System board

1. Clean the CD or DVD.

2. Run the CD or DVD drive diagnostic programs.

3. Reseat the CD or DVD drive.

4. Replace the CD or DVD drive.

Chapter 5. Solving problems 43

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The CD or DVD drive tray is not
working.

1. Make sure that the server is turned on.

2. Insert the end of a straightened paper clip into the manual tray-release
opening.

3. Reseat the CD or DVD drive.

4. Replace the CD or DVD drive.

General problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A cover lock is broken, an LED
is not working, or a similar
problem has occurred.

If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.

Hard disk drive problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

Not all drives are recognized by
the hard disk drive diagnostic
test.

The server stops responding
during the hard disk drive
diagnostic test.

A hard disk drive was not
detected while the operating
system was being started.

A hard disk drive passes the
diagnostic test, but the problem
remains.

Remove the drive indicated on the diagnostic tests; then, run the hard disk drive
diagnostic test again. If the remaining drives are recognized, replace the drive that
you removed with a new one.

Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.

Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.

See “Solving undetermined problems” in the Problem Determination and Service
Guide.

44 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Intermittent problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A problem occurs only
occasionally and is difficult to
diagnose.

1. Make sure that:

v All cables and cords are connected securely to the rear of the server and

attached devices.

v When the server is turned on, air is flowing from the fan grille. If there is no

airflow, the fan is not working. This can cause the server to overheat and
shut down.

Check the system-error logs (see “Using the Configuration/Setup Utility

2.
program” on page 32).

USB keyboard, mouse, or pointing-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

All or some keys on the
keyboard do not work.

1. See http://www.ibm.com/servers/eserver/serverproven/compat/us/ for keyboard
compatibility.

2. Make sure that:

v The keyboard cable is securely connected.
v The server and the monitor are turned on.

Move the keyboard cable to a different USB connector.

3.

4. Replace the following components one at a time, in the order shown, restarting
the server each time:

a. Keyboard
b. (Only if the problem occurred with a front USB connector) Internal cables to

the operation information panel

c. (Only if the problem occurred with a front USB connector) Operator

information panel

d. (Trained service technician only) System board

Chapter 5. Solving problems 45

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The USB mouse or USB
pointing device does not work.

1. Make sure that:

v The mouse is compatible with the server. See http://www.ibm.com/servers/

eserver/serverproven/compat/us/.

v The mouse or pointing-device USB cable is securely connected to the

server, and the device drivers are installed correctly.

v The server and the monitor are turned on.

If a USB hub is in use, disconnect the USB device from the hub and connect it

2.
directly to the server.

3. Move the mouse or pointing device cable to another USB connector.

4. Replace the following components one at a time, in the order shown, restarting
the server each time:

a. Mouse or pointing device
b. (Only if the problem occurred with a front USB connector) Internal cables to

the operation information panel

c. (Only if the problem occurred with a front USB connector) Operator

information panel

d. (Trained service technician only) System board

46 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Memory problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The amount of system memory
that is displayed is less than the
amount of installed physical
memory.

1. Make sure that:

v No error LEDs are lit on the operator information panel.
v The memory modules are seated correctly.
v Yo u have installed the correct type of memory (see “Installing a memory

module” on page 14).

v All banks of memory are enabled. The server might have automatically

disabled a memory bank when it detected a problem.

Check the system event/error log for error message 289 (see “Using the

2.
Configuration/Setup Utility program” on page 32); if a DIMM was disabled by a
systems-management interrupt (SMI), replace the DIMM.

3. Run memory diagnostics (see “Running the diagnostic programs” in the
Problem Determination and Service Guide).

4. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair
match.

5. Reseat the DIMMs.

6. Replace the following components one at a time, in the order shown, restarting
the server each time:

a. DIMMs
b. (Trained service technician only) System board

Microprocessor problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The server emits a continuous
beep during POST, indicating
that the microprocessor is not
working correctly.

1. Correct any errors that are indicated by the LEDs (see “System-board LEDs” in
the Problem Determination and Service Guide).

2. Make sure that the server supports the microprocessor.

3. (Trained service technician only) Make sure that the microprocessor is seated
correctly.

4. (Trained service technician only) Replace the microprocessor.

Chapter 5. Solving problems 47

Monitor problems

Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, see the documentation that comes with the monitor for instructions for
testing and adjusting the monitor.

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

Testing the monitor

The screen is blank.

The monitor works when you
turn on the server, but the
screen goes blank when you
start some application
programs.

1. Make sure that the monitor cables are firmly connected.

2. Try using a different monitor on the server, or try testing the monitor on a
different server.

3. Run the diagnostic programs (see the Problem Determination and Service
Guide). If the monitor passes the diagnostic programs, the problem might be a
video device driver.

4. (Trained service technician only) Replace the system board.

1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.

2. Make sure that:

v The server is turned on. If there is no power to the server, see “Power

problems” on page 51.

v The monitor cables are connected correctly.
v The monitor is turned on and the brightness and contrast controls are

adjusted correctly.

v Only a single beep sounds when the server is turned on.

Important:

In some memory configurations, the 3-3-3 beep code might sound

during POST, followed by a blank monitor screen. If this occurs and the Boot

Fail Count option in the Start Options of the Configuration/Setup Utility

program is enabled, you must restart the server three times to reset the
configuration settings to the default configuration (the memory connector or
bank of connectors is enabled).

3. Make sure that the correct server is controlling the monitor, if applicable.

4. Make sure that damaged BIOS code is not affecting the video; see “Recovering
from BIOS update failure” in the Problem Determination and Service Guide.

5. See “Solving undetermined problems” in the Problem Determination and
Service Guide.

1. Make sure that:

v The application program is not setting a display mode that is higher than the

capability of the monitor.

v Yo u installed the necessary device drivers for the application.

Run video diagnostics (see the Problem Determination and Service Guide).

2.

v If the server passes the video diagnostics, the video is good; see “Solving

undetermined problems” in the Problem Determination and Service Guide.

v (Trained service technician only) If the server fails the video diagnostics,

replace the system board.

48 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.

1. If the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescent lights, and other monitors) can cause
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor.

Attention: Moving a color monitor while it is turned on might cause screen

discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on

the monitor.

Notes:

a. To prevent diskette drive read/write errors, make sure that the distance

between the monitor and any external diskette drive is at least 76 mm (3
in.).

b. Non-IBM monitor cables might cause unpredictable problems.

Reseat the following components:

2.

v Monitor cable
v Remote Supervisor Adapter II SlimLine (if one is installed)

Replace the following components one at a time, in the order shown, restarting

3.
the server each time:

a. Monitor cable
b. Monitor
c. Remote Supervisor Adapter II SlimLine (if one is installed)
d. (Trained service technician only) System board

Wrong characters appear on the
screen.

1. If the wrong language is displayed, update the BIOS code with the correct
language.

2. Reseat the monitor cable.

3. Replace the following components one at a time, in the order shown, restarting
the server each time:

a. Monitor
b. (Trained service technician only) System board

Chapter 5. Solving problems 49

Optional-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

An IBM optional device that was
just installed does not work.

An IBM optional device that
used to work does not work
now.

1. Make sure that:

v The device is designed for the server (see http://www.ibm.com/servers/

eserver/serverproven/compat/us/).

v Yo u followed the installation instructions that came with the device and the

device is installed correctly.

v Yo u have not loosened any other installed devices or cables.
v Yo u updated the configuration information in the Configuration/Setup Utility

program. Whenever a device is changed, you must update the configuration.

Reseat the device that you just installed.

2.

3. Replace the device that you just installed.

1. Make sure that all of the cable connections for the device are secure.

2. If the device comes with test instructions, use those instructions to test the
device.

3. Reseat the failing device.

4. Replace the failing device.

50 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Power problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The power-control button does
not work, and the reset button
does work (the server does not
start).

Note: The power-control button

will not function until 20
seconds after the server has
been connected to ac power.

The server does not turn off.

The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.

1. Make sure that the power-control button is working correctly:
a. Disconnect the server power cords.
b. Reconnect the power cords.
c. Press the power-control button.
d. If the server does not start, disconnect the server power cords and reseat

the operator information panel cables; then, repeat steps 1b through 1c. If
the problem remains, replace the operator information panel.

Make sure that:

2.

v The ac power cord is correctly connected to the server and to a working

electrical outlet.

v The server contains the correct type of DIMMs.
v The DIMMs are correctly seated.
v (Trained service technician only) The microprocessor is correctly installed.

If you just installed an optional device, remove it, and restart the server. If the

3.
server now starts, you might have installed more devices than the power supply
supports.

4. Reseat the following components:
a. DIMMs
b. (Trained service technician only) Power-supply cables to all internal

components

c. (Trained service technician only) Power connector on the system board

Replace the following components one at a time, in the order shown, restarting

5.
the server each time:

a. DIMMs
b. (Trained service technician only) Power supply
c. (Trained service technician only) System board

See “Solving undetermined problems” in the Problem Determination and

6.
Service Guide.

1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:

a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button for 5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,

disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.

If the problem remains or if you are using an ACPI-aware operating system,

2.
suspect the system board.

Call for service.

Chapter 5. Solving problems 51

Serial-device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The number of serial ports that
are identified by the operating
system is less than the number
of installed serial ports.

A serial device does not work.

1. Make sure that:

v Each port is assigned a unique address in the Configuration/Setup Utility

program and none of the serial ports is disabled.

v The serial-port adapter (if one is installed) is seated correctly.

Reseat the serial port adapter.

2.

3. Replace the serial port adapter.

1. Make sure that:

v The device is compatible with the server.
v The serial port is enabled and is assigned a unique address.
v The device is connected to the correct connector (see “Rear view” on page

28).

Reseat the following components:

2.
a. Failing serial device
b. Serial cable

Replace the following components one at a time, in the order shown, restarting

3.
the server each time:

a. Failing serial device
b. Serial cable
c. (Trained service technician only) System board

ServerGuide problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The ServerGuide Setup and
Installation CD will not start.

The WebBIOS program cannot
view all installed drives, or the
operating system cannot be
installed.

52 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

1. Make sure that the server supports the ServerGuide program and has a
startable (bootable) CD or DVD drive.

2. If the startup (boot) sequence settings have been changed, make sure that the
CD or DVD drive is first in the startup sequence.

3. If more than one CD or DVD drive is installed, make sure that only one drive is
set as the primary drive. Start the CD from the primary drive.

1. Make sure that there are no duplicate IRQ assignments.

2. Make sure that the hard disk drive is connected correctly.

3. Make sure that the hard disk drive cables are securely connected.

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

The operating-system

Make more space available on the hard disk.
installation program
continuously loops.

The ServerGuide program will
not start the operating-system
CD.

The operating system cannot be
installed; the option is not
available.

Make sure that the operating-system CD is supported by the ServerGuide program.

See the ServerGuide Setup and Installation CD label for a list of supported

operating-system versions.

Make sure that the server supports the operating system. If it does, no logical drive

is defined (RAID servers). Run the WebBIOS Configuration Utility program and

make sure that setup is complete.

Software problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

You suspect a software
problem.

1. To determine whether the problem is caused by the software, make sure that:

v The server has the minimum memory that is needed to use the software. For

memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.

v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.

If you received any error messages when using the software, see the

2.
information that comes with the software for a description of the messages and
suggested solutions to the problem.

3. Contact your place of purchase of the software.

Chapter 5. Solving problems 53

Universal Serial Bus (USB) device problems

v Follow the suggested actions in the order in which they are listed in the Action column until the problem

is solved.

v See the parts listing in the Problem Determination and Service Guide to determine which components are

customer replaceable units (CRU) and which components are field replaceable units (FRU).

v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a

trained service technician.

Symptom Action

A USB device does not work.

1. Make sure that:

v The correct USB device driver is installed.
v The operating system supports USB devices.

Make sure that the USB configuration options are set correctly in the

2.
Configuration/Setup Utility program menu (see the User’s Guide for more
information).

3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.

Video problems

See “Monitor problems” on page 48.

54 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Appendix A. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, what to do if you experience a problem
with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the
problem yourself:

v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and any optional

devices are turned on.

v Use the troubleshooting information in your system documentation, and use the

diagnostic tools that come with your system. Information about diagnostic tools is
in the Problem Determination and Service Guide on the IBM Documentation CD
that comes with your system.

v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check

for technical information, hints, tips, and new device drivers or to submit a
request for information.

can solve many problems without outside assistance by following the

You
troubleshooting procedures that IBM provides in the online help or in the
documentation that is provided with your IBM product. The documentation that
comes with IBM systems also describes the diagnostic tests that you can perform.
Most systems, operating systems, and programs come with documentation that
contains troubleshooting procedures and explanations of error messages and error
codes. If you suspect a software problem, see the documentation for the operating
system or program.

Using the documentation

Information about your IBM system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files, and
help files. See the troubleshooting information in your system documentation for
instructions for using the diagnostic programs. The troubleshooting information or
the diagnostic programs might tell you that you need additional or updated device
drivers or other software. IBM maintains pages on the World Wide Web where you
can get the latest technical information and download device drivers and updates.
To access these pages, go to http://www.ibm.com/systems/support/ and follow the
instructions. Also, some documents are available through the IBM Publications
Center at http://www.ibm.com/shop/publications/order/.

Getting help and information from the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about IBM
systems, optional devices, services, and support. The address for IBM System x
and xSeries® information is http://www.ibm.com/systems/x/. The address for IBM
BladeCenter® information is http://www.ibm.com/systems/bladecenter/. The address
for IBM IntelliStation® information is http://www.ibm.com/intellistation/.

© Copyright IBM Corp. 2007, 2008 55

You can find service information for IBM systems and optional devices at
http://www.ibm.com/systems/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with System x and xSeries servers,
BladeCenter products, IntelliStation workstations, and appliances. For information
about which products are supported by Support Line in your country or region, see
http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see
http://www.ibm.com/services/, or see http://www.ibm.com/planetwide/ for support
telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Services or through your IBM
reseller, if your reseller is authorized by IBM to provide warranty service. See
http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.

IBM Taiwan product service

IBM Taiwan product service contact information:

IBM Taiwan Corporation
3F, No 7, Song Ren Rd.
Taipei, Taiwan
Telephone: [phone]

56 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Appendix B. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.

Trademarks

INTERNATIONAL

BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.

This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.

Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product, and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.

The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:

IBM FlashCopy Tivoli
IBM (logo) i5/OS Tivoli Enterprise
e-business logo IntelliStation Update Connector
Active Memory NetBAY Wake on LAN
Active PCI Netfinity XA-32

© Copyright IBM Corp. 2007, 2008 57

Active PCI-X Predictive Failure Analysis XA-64
AIX ServerGuide X-Architecture
Alert on LAN ServerProven XpandOnDemand
BladeCenter System x xSeries
Chipkill TechConnect

Intel, Intel Xeon, Itanium, and Pentium are trademarks or registered trademarks of
Intel Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.

Adobe and PostScript are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other
countries.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in
the United States, other countries, or both.

Important notes

Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.

Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.

Other company, product, or service names may be trademarks or service marks of
others.

Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.

CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.

When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.

When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity can vary depending on operating environments.

Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from IBM.

58 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Maximum memory might require replacement of the standard memory with an
optional memory module.

IBM makes no representation or warranties regarding non-IBM products and
services that are ServerProven®, including but not limited to the implied warranties
of merchantability and fitness for a particular purpose. These products are offered
and warranted solely by third parties.

IBM makes no representations or warranties with respect to non-IBM products.
Support (if any) for the non-IBM products is provided by the third party, not IBM.

Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.

Product recycling and disposal

This unit must be recycled or discarded according to applicable local and national
regulations. IBM encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. IBM offers a
variety of product return programs and services in several countries to assist
equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet site at http://www.ibm.com/ibm/
environment/products/index.shtml.

Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la
normativa nacional o local aplicable. IBM recomienda a los propietarios de equipos
de tecnología de la información (TI) que reciclen responsablemente sus equipos
cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y
servicios de devolución de productos en varios países, a fin de ayudar a los
propietarios de equipos a reciclar sus productos de TI. Se puede encontrar
información sobre las ofertas de reciclado de productos de IBM en el sitio web de
IBM http://www.ibm.com/ibm/environment/products/index.shtml.

Notice: This mark applies only to countries within the European Union (EU) and

Norway.

This appliance is labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various products
to indicate that the product is not to be thrown away, but rather reclaimed upon end
of life per this Directive.

Appendix B. Notices 59

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne

et à la Norvège.

L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers
l’Union européenne. Conformément à la directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin
de vie.

In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling, and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to
the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local IBM representative.

Battery return program

This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride,
lithium, or lithium ion battery. Consult your user manual or service manual for
specific battery information. The battery must be recycled or disposed of properly.
Recycling facilities may not be available in your area. For information on disposal of
batteries outside the United States, go to http://www.ibm.com/ibm/environment/
products/index.shtml or contact your local waste disposal facility.

In the United States, IBM has established a return process for reuse, recycling, or
proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride,
and battery packs from IBM equipment. For information on proper disposal of these
batteries, contact IBM at 1-800-426-4333. Have the IBM part number listed on the
battery available prior to your call.

For Taiwan: Please recycle batteries.

For the European Union:

60 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the European
Union. This label is applied to various batteries to indicate that the battery is not to
be thrown away, but rather reclaimed upon end of life per this Directive.

Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche à suivre en vigueur dans l'Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.

In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include a chemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
for the return, recycling, and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, contact your local
IBM representative.

For California:

Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/
hazardouswaste/perchlorate/.

The foregoing notice is provided in accordance with California Code of Regulations
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate
Materials. This product/part may include a lithium manganese dioxide battery which
contains a perchlorate substance.

Appendix B. Notices 61

German Ordinance for Work gloss statement

The product is not suitable for use with visual display work place devices according
to clause 2 of the German Ordinance for Work with Visual Display Units.

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.

Electronic emission notices

Federal Communications Commission (FCC) statement

Note: This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.

Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Industry Canada Class A emission compliance statement

This Class A digital apparatus complies with Canadian ICES-003.

Avis de conformité à la réglementation d’Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.

Australia and New Zealand Class A statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate
measures.

United Kingdom telecommunications safety requirement

Notice to Customers

This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.

62 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

European Union EMC Directive conformance statement

This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a nonrecommended
modification of the product, including the fitting of non-IBM option cards.

This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN

55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate
measures.

European Community contact:

IBM Technical Regulations
Pascalstr. 100, Stuttgart, Germany 70569
Telephone: [phone]
Fax: [phone]
E-mail: [e-mail]

Taiwanese Class A warning statement

Chinese Class A warning statement

Appendix B. Notices 63

Japanese Voluntary Control Council for Interference (VCCI) statement

Korean Class A warning statement

64 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

Index

A

adapter

installing

18

types supported 18
assistance, getting 55
attention notices 3

B

baseboard management controller (BMC)

functions

33

log 33
battery return program 60
bays 5
beep codes 35

C

caution statements 3
CD drive problems 43
CD-eject button 27
CD/DVD drive

activity

LED 27

problems 43

specification 5
Class A electronic emission notice 62
Configuration/Setup Utility program 32
configuring

hot-swap

SAS or SATA devices 32

SAS/SATA controller 32
configuring hardware 31
connectors 28

front 25

optional devices 9

rear 25
controller

Ethernet

configuring

26

type 5
hard disk drive 5
SAS 5
SATA 5
video 5

cover

installing

25

removing 13

D

danger statements 3
DIMMs

connector
supported 5

display problems 48
documentation CD 2
drives 5
DVD drive problems 43

locations 15

E

electrical input 5
electronic emission Class A notice 62
environment 5
error messages, POST 36
error symptoms

CD-ROM

drive, DVD-ROM drive 43

general 44
hard disk drive 44
intermittent 45
keyboard, USB 45
memory 47
microprocessor 47
monitor 48
mouse, USB 45
optional devices 50
pointing device, USB 45
power 51
serial port 52
software 53
USB port 54

Ethernet

activity

LED 28

connector 28
controller 5

configuring 26

link LED 28
expansion bays 5
expansion slots 5

F

FCC Class A notice 62
features 4
filler panel 12
firmware updates 1

G

getting help 55
gloss statement (Germany) 62

H

hard disk drive

activity

LED 27

hot-swap SATA 17

installing 16

problems 44

removing 17

SAS 16, 17

SCSI

See

SAS

Serial ATA 16
hardware service and support 56
heat output 5
help, getting 55

© Copyright IBM Corp. 2007, 2008 65

humidity 5

I

IBM Support Line 56
important notices 3
installation order, memory modules 14
installing

adapters

18

cover 25
DIMMs 14
hard disk drives 15

integrated

controllers

5

functions 5

intermittent problems 45

L

LED

cd

drive activity 27

Ethernet activity 28
Ethernet link 28
hard disk drive activity 27
locator 27
power-on 27
system error 27

LEDs

front

27

rear 28

locator LED 27

M

major components 6
memory

installing

14

order of installation 14
specifications 5

memory module

installation

14

specifications 14
memory problems 47
microprocessor

problems

47

type 5
monitor problems 48
mouse problems 46

N

noise emissions 5
notes 3
notes, important 58
notices 57

electronic emission 62

FCC, Class A 62
notices and statements 3

O

online documentation 1
optional device problems 50
optional-device connectors 9
order of installation, memory modules 14

P

pointing device problems 46
POST error messages 36
power

problems

51

requirement 5
supply 5

power-control

button

27

button shield 27
power-cord connector 28
power-on LED 27
problems

CD-ROM,

DVD-ROM drive 43

hard disk drive 44

intermittent 45

keyboard 45

memory 47

microprocessor 47

monitor 48

optional devices 50

power 51

serial port 52

software 53

solving 35

USB port 54

video 54
product recycling and disposal 59

R

recycling and disposal, product 59
reset button 27
riser card

connector

location 9

removing 20

slots 9

S

SAS

hard

disk drives, installing 17

hot-swap drives 5

hot-swap models 5
SATA

hot-swap

hot-swap hard disk drives, installing 17

simple-swap 5

simple-swap hard disk drives, installing 16
serial connector 28
serial port problems 52
serial-attached SCSI

See

5

SAS

66 IBM System x3250 M2 Types 4190 and 4194: Installation Guide

ServerGuide

error

symptoms 52

features 31

using 31
simple-swap Serial ATA hard disk drive 16
size 5
slot locations, PCI Express 9
slots 5
software problems 53
software service and support 56
solving problems 35
specifications 4
Standby mode 28
statements and notices 3
support, web site 55
system board connectors 9
System x Web address 1
system-error LED 27
systems-management connector 28

T

telephone numbers 56
temperature 5
trademarks 57
troubleshooting chart 43
turning off the server 29
turning on the server 29
TÜV gloss statement 62

U

United States electronic emission Class A notice 62
United States FCC Class A notice 62
Universal Serial Bus (USB) problems 54
USB connector 27, 28
utility program

BMC

33

Configuration/Setup 32

LSI Logic Configuration Utility program 32

V

video connector 28
video controller 5

W

web site

publication

support 55

support line, telephone numbers 56
weight 5

ordering 55

Index 67

68 IBM System x3250 M2 Types 4190 and 4194: Installation Guide



Part Number: 44R5194

Printed in USA

(1P) P/N: 44R5194