Before using this information and the product it supports, read the information in “Notices” on page 367.
Second Edition (March 2002)
This edition replaces S544-5780-00.
Requests for IBM
®
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your locality. If you request publications from the address given below, your order will be delayed because
publications are not stocked there. Many of the IBM Printing Systems Company publications are available from the
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IBM may use or distribute whatever information you supply in any way it believes appropriate without incurring
any obligation to you.
This guide describes the basic operating procedures for the IBM 4247 Printer
Model 003. This information is useful to those who install or operate the printer, or
for those who supervise printer operations.
You need only basic operating experience to use this printer. This experience
includes an understanding of how printers work, how to connect cables, and how
to select items from an operator panel menu.
How to Use this Guide
The following list describes the contents of each chapter and the appendixes in this
book.
v Chapter 1, “Getting Started”, provides information on setting up the printer and
connecting it to the host computer.
v Chapter 2, “Understanding the Operator Panel”, describes the operator panel
and how to use it.
v Chapter 3, “Checking and Changing Configuration Parameter Values”, describes
the configuration parameters and values and gives you a brief description and
procedure for changing them.
v Chapter 4, “Configuration Storage”, provides information on saving
configuration parameters into a custom set for your printer. The configuration
storage category has eight available custom sets.
v Chapter 5, “Changing Attachment Selection”, provides the procedure for setting
the configuration for printer attachment.
v Chapter 6, “Rear Tractor Use”, describes the procedures for checking and
changing parameter values for rear tractor use.
v Chapter 7, “Twinaxial Configuration”, describes the procedures for checking and
changing parameter values for twinax attachment.
v Chapter 8, “Coax Configuration”, describes the procedures for checking and
changing parameter values for coax attachment.
v Chapter 9, “Parallel and Serial Configuration”, describes the procedures for
checking and changing parameter values for parallel and serial attachments.
v Chapter 10, “Printer Setup”, describes the procedures for checking and changing
the parameter values in the configuration menu for the printer setup category.
v Chapter 11, “Printer Adjustments”, describes the parameters for checking and
changing the parameter values in the configuration menu for the printer
adjustment category.
v Chapter 12, “Power-On Reset (POR)”, describes the procedure to perform a
power-on reset for your printer.
v Chapter 13, “Display Language”, provides information on the display languages
shipped with your printer.
v Chapter 14, “Send Buffer Reprint Code (Coax)”, describes the procedure to set
the Send Buffer Reprint Code to the printer.
v Chapter 15, “Vital Product Data”, provides information to check and change
some of the vital product data for the printer.
v Chapter 16, “Quit From Menu”, describes the procedure to quit from the
configuration menu and restore the previous configuration menu values.
v Chapter 17, “Setting Up Forms Paths”, describes forms and paper loading, and
running a print job through the six different paper paths.
v Chapter 18, “Using the Operator Print Tests”, describes procedures for testing
and adjusting the printer.
v Chapter 19, “Supplies, Optional Features, and Maintenance”, provides the
information you need for ordering new supplies, replacing damaged or worn
ribbons, and available printer options.
v Chapter 20, “Problem Solving”, describes how to diagnose and solve printer
problems. Always start your problem determination procedure with this chapter.
v Appendix A, “Printer Specifications”, contains general printer information and
planning requirements. It also contains information on the electrical and
environmental requirements, cabling information, and forms specifications.
v Appendix B, “Cable Specifications and Assembly of Cables”, contains printer
information on coax and twinax cable specifications and installing the cable
connectors for your printer.
v Appendix C, “Network Print Servers” describes how to install the optional
network print server attachment for your PC Parallel interface printer.
v Appendix D, “Additional Information” provides information about additional
function such as support for the euro currency, and additional information about
commands and code pages.
Related Publications
The following publications provide information about the IBM 4247 Printer.
Contact your IBM marketing representative to order any of these publications.
v IBM 4247 Model 001 Programming Reference, SA24-4410. This manual describes the
programming functions that control the printer, and includes information that is
valid for the 4247 Model 003. This reference is not shipped with the printer.
v IBM 4247 Printer Automatic Sheet Feeder Guide, SA24-4407. This manual describes
the Automatic Sheet Feeder feature. It contains information on installing the
feature, loading forms for it, and general operation. This guide is shipped with
the Automatic Sheet Feeder.
v IBM 4247 Printer Maintenance Information, SA24-4400. This manual provides
detailed maintenance procedures for trouble analysis and repair. It also contains
a parts listing and illustrations of all replacement assemblies and detailed parts
for all 4247 printer models. A softcopy version of this book is provided to IBM
Customer Engineers; hardcopy can be ordered from IBM.
v IBM 4247 Safety Notices, SA24-4406. This manual lists the safety notices contained
in the 4247 printer library in English and many other languages. Safety notices
from both the service and customer documentation are included. This manual is
not shipped with the printer in the United States.
The following publications provide helpful information.
®
v AXIS
which is shipped with the ethernet LAN attachment.
v Continuous Forms Advanced Function Printers – Forms Design Reference (G544-3921).
This reference is not shipped with the printer.
5400 User’s Manual. This guide is available on the "AXIS Online CD"
viii4247 Model 003 User’s Guide
Chapter 1. Getting Started
Locations...............2
Unpacking the Printer ...........4
Handling Attachment Card.........6
Installing Optional Attachment Card ......7
Additional Installation Information For LAN
Attachment Card .............9
Installing Operator Panel Overlay .......9
Installing Wire Forms Guide.........10
Installing Ribbon Cartridge .........11
Installing Forms Tractor ..........14
Installing Forms Tractor in Front Push Position14
Connecting Power Cord .........17
Powering On Printer ..........18
Changing Display Language (From English) .. 19
Loading Forms in Front Push Tractors....20
Printing Your First Document ........22
Attaching the 4247 Printer to Your Computer .. . 23
Twinax Attachment ...........23
This chapter guides you through setting up your 4247 printer. The partial table of
contents at the beginning of the chapter shows the procedures involved in this
setup process. Refer to this list for specific procedures and page locations.
Perform Each Step in Order
Complete each step before you start the next one. If you cannot
successfully complete all of the following steps, call your place of
purchase.
Coax Attachment...........27
Parallel Attachment...........28
Serial Attachment ...........29
LAN Attachment...........30
About ASCII Printer Drivers.........32
For AIX Operating Systems ........32
For OS/400 Operating Systems .......32
For OS/2 and Windows Operating Environment32
4247 Drivers ............33
Other Drivers............33
Installing ASCII Printer Drivers........33
AIX Driver Installation.........33
OS/400 Printer Object Installation ......33
OS/2 Or Windows Printer Driver Installation .. 34
4247 Data Stream On Windows Drivers .. . 34
OS/2 and Windows Drivers .......35
Completing Printer Setup..........35
Note: Any part on a 4247 printer that is blue or has a blue decal on it will be used
Refer to the following illustrations to familiarize yourself with the 4247 Printer:
Operator Panel
Top Cover
FrontTractor Cover
Manual Sheet FeedTray Release
Acoustic Cover
E61A3141
Wire Forms Guide
Acoustic Mat
Push Tractor Paper Slot
Automatic Sheet Feeder (ASF) Cover
Rear Tractor Door
Information Label
Attachment Card Connector
Parallel Interface Connector
Tear Bar
Power Cord Connector
E61A3142
24247 Model 003 User’s Guide
Forms Guide
ADJUSTABLE
Metal Deflector
REMOVE FOR R EAR PULL PATH
Paper Bail
ADJUSTABLE
Push-Pull
Selector
Tractor
Electrical
Connector
Ribbon
Mount
Rear
Tractor
Mounting
Pins
Ribbon
Lift
Assembly
Ribbon
Mount
Rear
Tractor
Mounting
Pins
Print
Head
Chapter 1. Getting Started3
Stacker
Unpacking the Printer
ASF Bin 1
ASF Bin 2
ASF Bin 3
Optional ASF with Optional Bins
Paper Supports
e61a0050
CAUTION:
<80> This assembly weighs between 18 kg (39.7 lbs) and 32 kg (70.5 lbs). If the
entire assembly must be lifted, use two or more persons.
1. Review the following list of contents as you unpack the shipping container.
Contact your point of purchase if any items are missing.
h Printer
h One forms tractor (and optional second tractor)
h Ribbon cartridge
h Documentation
h Attachment card (if ordered - do not remove from protective package)
h Operator panel overlays
h Printer driver diskette
h Power cord
h Interface cable (if ordered)
h Wire forms guide
h Twinaxial V-connector (if twinax attachment was ordered)
44247 Model 003 User’s Guide
(2nd tractor is optional)
Forms TractorPrinter
Documentation
Printer Driver Diskette
Wire Forms Guide
Figure 1. Contents of Shipping Container
Attachment Card
Power Cord
Twinaxial connector
(if ordered)
Ribbon Cartridge
Operator Panel Overlay
Interface Cable(s)
E61A3138
Additionally, you can order the following options (not pictured here). Contact
your IBM marketing representative.
v Automatic Sheet Feeder - Allows feeding of envelopes or single sheets of
paper from as many as three additional cut-sheet paper trays
v Printer Stand - Provides adequate printer support, and especially helpful
when using the Dual Push forms path
v Network Print Server - Provides for ethernet 10Base2, ethernet 10BaseT,
token ring media type 1, or token ring media type 3 connectivity when
attached to the parallel interface at the rear of the printer
2. After opening the shipping container, have another person help you remove the
printer and place it on a table or the optional printer stand. If you select a table
as the permanent location, ensure:
v You have access to both the front and the rear of the printer.
v The table you select is sturdy enough to support the weight of the printer,
and firm enough to contain the action of the printer movement. To meet this
criteria, IBM recommends the optional printer stand which is available from
your IBM marketing representative.
3. Remove the remainder of the contents from the shipping container. (See
Appendix A, “Printer Specifications” for dimensions of the table or printer
stand surface and the clearances required around the printer.)
4. If you have not already done so, remove the plastic bag from the printer.
5. Lift the bottom edge of the front tractor cover into the open position.
Chapter 1. Getting Started5
E61A5003
6. Remove the three plastic shipping blocks (packing) from each side in the front
tractor area.
Packing
Figure 2. Front Tractor Packing
Handling Attachment Card
Attention:Do not remove the attachment card from the protective package until
instructed to do so.
Static electricity, though harmless to you, can damage sensitive attachment-card
components. Use the information in this section to avoid damaging an attachment
card.
v Limit your movement. Your movement can create static electricity that, when
released to the attachment card, can damage the electronic components on the
attachment card. Sliding your foot across carpeting is an example of how you
create unwanted static electricity.
v Handle the attachment card only by the edges and prevent others from making
direct contact with it.
v Before removing the attachment card from the protective package, ground the
package to exposed metal at the back of the printer. This will release any static
charge that may have developed on the package or on your body. Hold the
package against the metal for at least two seconds.
v When you are instructed, remove the attachment card and install it directly into
the attachment card slot without setting it down. If you have removed the
attachment card from the protective package and cannot immediately insert it in
the printer, place the protective package on a flat surface, and set the attachment
card on top of the protective package.
e61a0051
64247 Model 003 User’s Guide
Installing Optional Attachment Card
Use this procedure if you received an optional attachment card with your printer.
Do not remove the attachment card from the protective package until you:
v Read the information in “Handling Attachment Card” on page 6
v Are instructed to remove the card from the protective package
The 4247 printer arrived with a parallel interface port permanently installed at the
rear of the printer. You can install an optional attachment card, positioned above
the parallel port.
1. Ensure the printer is powered off (O).
2. Open the shipping box that contains the attachment card and remove only the
screwdriver.
3. From above the parallel port at the rear of the printer, use the screwdriver to
remove the two screws to remove the plate that covers the attachment card slot.
These screws are not captive, and will fall away from the plate. Retain the plate
and screws if you anticipate future operation of the printer with no attachment
card installed in the slot.
Additional Installation Information For LAN Attachment Card
The LAN attachment card utilizes the AXIS 5400 Network Print Server. The
attachment card connects directly to the printer parallel port.
If you are installing a LAN attachment card, you need to consider the following
additional information.
v Prior to installing the LAN card into the printer, you must ensure access for the
card by pushing aside the parallel-connector retaining clips.
v As you install a LAN attachment card, you must apply additional pressure to
the handle (located on the card) to completely seat the card. First press on the
left side, then the right side of the handle. You are seating two connectors as you
install this card.
v With the installation of a LAN attachment card, you can not install the parallel
interface cable. The LAN attachment card uses the parallel interface port. To
learn more about installing this card, see “LAN Attachment” on page 30.
e61a6000
Installing Operator Panel Overlay
You received two overlays with your printer that are similar in appearance. You
will affix only one overlay to the operator panel. Notice the difference between the
two overlays with the Enter key, the Return key, and the Format Online or Online
status indicator. Compare Figure 6 on page 10 (for a printer without a twinax
attachment card) and Figure 7 on page 10 (for a printer with a twinax attachment
Chapter 1. Getting Started9
card) to determine the required overlay for your printer, and perform the following
steps to install the correct overlay.
Figure 7. 4247 Printer Operator Panel (Printer With Twinax Attachment)
1. Remove the paper backing from the reverse side of the operator panel overlay.
2. Align the bottom of the overlay and align both sides. Ensure that the placement
you choose for the overlay will allow free movement of the operator panel
keys.
3. After being satisfied with the placement, press the overlay in place starting at
the bottom below the keys, and continue working upwards until the overlay is
pressed into place.
Installing Wire Forms Guide
E61A5075
E61A5006
Open the acoustic cover and insert one end of the wire forms guide into a hinge
block. Compress the wire forms guide and insert the other end into the other hinge
block.
104247 Model 003 User’s Guide
Hinge Blocks
Note: Your wire forms guide may appear different than the one pictured in 11.
Acoustic Cover
Wire Forms Guide
Figure 8. Installing Wire Forms Guide
This forms guide will be used for forms stacking in the front push and rear push
forms paths.
Installing Ribbon Cartridge
Attention:IBM recommends that you use an IBM ribbon cartridge. To order
ribbon cartridges, contact your place of printer purchase or call Lexmark at
1-800-438-2468.
To install the ribbon cartridge, follow these steps:
1. Remove the ribbon cartridge from the package. Locate the ribbon guide, snap
arm, ribbon advance knob, and the ribbon mounting pins.
E61A5063
Ribbon Advance
Knob
Ribbon Guide
Snap Arm
e61a0220
Ribbon Mounting Pins
Chapter 1. Getting Started11
2. Turn the ribbon advance knob in the direction of the arrow to take up any
slack in the ribbon. If the ribbon does not move, contact your place of ribbon
purchase to replace the ribbon cartridge.
3. Open the top cover and the forms guide.
Top Cover
Forms Guide
e61a1311
4. Slide the printhead to the center of the printer.
e61a5310
5. Snap the right ribbon mounting pin into place.
6. Position the ribbon guide over the printhead.
7. Turn the ribbon advance knob to take up any slack in the ribbon.
8. With the snap arm raised higher than the ribbon lift assembly, insert the
ribbon guide between the ribbon shield and the printhead. Position the snap
arm with the small lever up onto the ribbon lift assembly. Push the snap arm
down onto the ribbon lift assembly until it snaps into place.
124247 Model 003 User’s Guide
Ribbon Guide
Ribbon Lift
Assembly
Figure 9. Installing Ribbon Cartridge
9. Align the ribbon mounting pins on the left and right side of the ribbon
cartridge with the slots in the cartridge supports. Snap the ribbon cartridge
down into place.
Ribbon Shield
Printhead
Cartridge
Supports
e61a1227
Figure 10. Aligning Ribbon Cartridge Pins
10. Turn the ribbon advance knob again in the direction of the arrow to take up
any slack in the ribbon, as you slide the printhead back and forth to ensure
that the ribbon guide runs freely along the ribbon.
11. If the ribbon is not running freely, or to ensure that you have installed the
ribbon cartridge correctly, check that:
E61A5018
Chapter 1. Getting Started13
a. The left and right ribbon mounting pins are securely snapped into the
cartridge supports.
b. There are no twists or folds in the ribbon.
c. The ribbon is not catching on the printhead.
d. The ribbon moves when you turn the ribbon advance knob in the direction
of the arrow. If the ribbon does not move, replace the ribbon cartridge.
Contact your place of ribbon cartridge purchase if you believe that the
ribbon is faulty.
12. Close the forms guide and the top cover.
Installing Forms Tractor
For continuous forms printing, the forms tractor can be installed in the Front Push,
Rear Push, or Rear Pull positions. In combination with a second forms tractor, you
also can have Dual Push and Push-Pull positions. Manual sheet feed (cut-sheet
forms) is available at all times although its use is not recommended in conjunction
with the Rear Pull or Push-Pull forms paths. For more information on these paths,
see Chapter 17, “Setting Up Forms Paths”.
This procedure is based on the assumption that the forms tractor will be mounted
in the Front Push position.
Note: Your printer comes with one forms tractor. If you ordered a second optional
tractor, after completing this chapter refer to Chapter 17, “Setting Up Forms
Paths” for installing the second tractor.
Paper Exit Front Push and
Manual Sheet F eed
Power Switch
This illustration shows the front push forms path from the left side of the printer.
Installing Forms Tractor in Front Push Position
Note: Ensure that the printer is powered off (O) to perform this procedure.
Manual Sheet F eed
Front Push
144247 Model 003 User’s Guide
1. The front tractor cover should be in the open position.
E61A5003
2. Open the hinged gear protector cover by rotating it down out of the way.
G ear Protector C over
Chapter 1. Getting Started15
3. Remove the black protective cap (connector tab cap) from the electrical
connector located on the forms tractor.
Connector Tab Cap
Electrical Connector Tab
4. Stand facing the front of the printer. Hold the forms tractor with the tractor
doors toward you and the electrical connector tab on the right.
Electrical Connector Tab
Drive Gear
Tractor Unit Release Lever s
Tractor Doors
Locking Levers
Unlocked
Locked
Left Tractor
Alignment Mark
Spacers
Forms Jam Sensor
Unlocked
Locked
5. With both hands supporting the round tractor shaft, gently push the forms
tractor upward until
a. The forms tractor clicks on both sides
b. Both forms tractor release levers are in the locked (up) position
c. The electrical connector tab is fully seated in the connector
d. The bottom of the forms tractor is level with (same amount of space from)
the base of the printer
164247 Model 003 User’s Guide
Front Tractor Electrical C onnector
Round Tractor Shaft
Electrical C onnector Tab
Connecting Power Cord
Base
Chapter 1. Getting Started17
DANGER
<1-30> The construction of this printer provides extra protection against the
risk of electrical shock by grounding appropriate metal parts. The extra
protection may not function unless the power cord is connected to a
properly-grounded outlet. This printer has a grounding-type (3-wire) power
cord because grounding is necessary. It is the responsibility of the customer
to the person installing the printer to connect it to a properly-grounded
outlet. Seek professional assistance before using an adapter or extension cord;
such a device could interrupt the grounding circuit.
If this printer is connected to an outlet that has been incorrectly connected to
the building wiring, serious electric shock could result.
1. The connector for the power cord is located at the rear of the printer. Connect
the power cord to the power connector on the printer. Press firmly to ensure
that the plug is securely seated.
e61a0010
Figure 11. Power Connector Location, Adjacent to Power Switch (View from Rear of Printer)
2. Plug the other end of the power cord into a properly-grounded electrical
receptacle.
Powering On Printer
The power switch is located on the lower left side of the printer, in the area into
which you plugged the power cord.
1. Power on the printer by moving the power switch to the On (|) position.
Power Switch
Figure 12. Powering On Printer
2. Wait until the message IBM 4247 appears, all segments (or character elements)
of the LCD on the operator panel display are lighted, and DIAGNOSTICS IN
PROGRESS appears, then is replaced by one of the following Ready messages.
READY<A>
TwinaxFront
184247 Model 003 User’s Guide
READY<A>
CoaxFront
READY<A>
ParallelFront
READY<A>
SerialFront
READY<A>
LANFront
For twinax or coax attachment:
The printer has not been attached to a computer yet. Within the first minute
after power-on, 015 COMMUNICATIONS CHECK will appear in the display. Press
Stop to silence the alarm.
Note: If the printer does not show the correct display sequence (that is, it does
not complete initialization with a Ready message), go to the status code
section of Status Codes and Messages. Follow the instructions for the
status code shown on the display panel.
Changing Display Language (From English)
The printer is delivered with English as the default language. Follow this
procedure to change the language in which messages and menu items will appear
in the operator panel display.
1. Press Menu to enter configuration.
2. Press Scroll↑ or Scroll↓ until the printer displays:
CONFIGURATION MENU
Display Language
3. Press Enter to display the current value.
4. Press Scroll↑ or Scroll↓ until the language you want is displayed.
5. Press Enter. An asterisk (*) will be displayed in front of the selected value.
6. Press Return to return to the Configuration Menu.
7. Press Start. The printer displays:
Press ENTER to Save a Custom Set
Press START to Not Save in a Set
8. Choose between one of these options:
v If you want to use the selected display language as the printer default for
this session only (the printer will use the existing defaults the next time it is
powered on), press Start. The printer will exit the menu and become ready.
v OR
v If you want to keep the selected display language as the printer default,
press Enter. The printer displays:
Chapter 1. Getting Started19
Save Current Values
Custom Set A
9. Press Enter.
10. Press Start again. The printer will exit the menu and become ready.
Loading Forms in Front Push Tractors
Note: Before starting this procedure, ensure you have single-part, continuous
forms that are at least 210 mm (8.27 in.) wide. You need at least this size
forms to create an offline printout, which will test printer operation.
1. Unlock the locking levers on the tractors. Move the right tractor to the
extreme right.
2. Move the left tractor to the tractor alignment mark.
Alignment Mark
Locking Levers
3. Lock the left locking lever.
4. Open both of the tractor doors.
Left Locking Lever
Tractor Doors
5. Put the left tractor holes of the form over the left tractor pins. Close the
left tractor door.
6. Move the right tractor until the right tractor holes of the form fit on the
right tractor pins. Ensure that the forms go under the forms jam sensor
204247 Model 003 User’s Guide
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