IBM 243X User Manual

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User's Manual

P/N 071791-001

Trakker Antares

243X Hand-Held Terminal

Intermec Technologies Corporation 6001 36th Avenue West P.O. Box 4280 Everett, WA 98203-9280

U.S. service and technical support: 1-800-755-5505 U.S. media supplies ordering information: 1-800-227-9947

Canadian service and technical support: 1-800-668-7043 Canadian media supplies ordering information: 1-800-268-6936

Outside U.S.A. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.

2001 by Intermec Technologies Corporation



The word Intermec, the Intermec logo, INCA (under license), MobileLAN, JANUS, IRL, Trakker Antares, EZBuilder, TE 2000, Data Collection Browser, dcBrowser, Universal Access Point, UAP, and CrossBar are either trademarks or registered trademarks of Intermec.

Throughout this manual, trademarked names may be used. Rather than put a trademark ( or ) symbol in every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Contents

Before You Begin vii

Warranty Information vii Safety Summary vii Warnings, Cautions, and Notes viii About This Manual viii

Learning About the Terminal

What Are the Trakker Antares 243X Terminals? 1-3

Learning About the 243X’s Features 1-4 Options for the Terminals 1-5 Accessories for the Terminals 1-6

Unpacking the Terminal 1-7

Using the Terminal’s Battery Pack 1-8

Determining When the Battery Pack Is Low 1-8 Charging the Battery Pack 1-9 Installing the Battery Pack 1-9 Managing Battery Power 1-11

Using the Keypad 1-11

Finding the Special Keys 1-12 Typing the Characters Printed on the Keypad 1-13 Using the Suspend/Resume Key 1-13 Using the Modifier Keys 1-14 Capitalizing All Characters 1-14 Using the International Keypads 1-15 Using the TE 2000 Keypads 1-16

Using the Screen 1-17

Learning About the Status Icons 1-18

Learning About the Audio Signals 1-19

Using the Terminal’s Serial Port 1-20

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Using the Terminal’s Scanner 1-21

Learning About the Connector Modules 1-23 Connecting an Input Device 1-24 Scanning Options 1-24

Connecting to a Serial Device or Network 1-24

Defining the Terminal’s Drives 1-25

Using the Terminal for the First Time 1-26

Configuring the Terminal

*1233*

Helvetica Condensed

How to Configure the Terminal 2-3

About the Configurations 2-3

Configuring the Terminal With the Menu System 2-4

Accessing Online Help 2-6 Selecting Menus and Commands 2-6 Filling In Fields 2-6 Marking Check Boxes 2-7 Entering ASCII Control Characters 2-8 Exiting Screens and Saving Changes 2-9 Exiting the Menu System 2-10

Configuring the Terminal With the Clone Application 2-11

Configuring Drives and Memory on the Terminal 2-12

Configuring the RAM Drive 2-12 Configuring Flash Memory 2-13

Operating the Terminal in a Network

How the Terminals Fit Into Your Network 3-3

Using Serial Communications on the Terminal 3-7

Choosing a Communications Protocol 3-8

Binary Protocol 3-8 Configurable Protocol 3-9 Master Polling Protocol 3-10 Point-to-Point Protocol 3-10 Polling Mode D Protocol 3-10

Contents

Using RF Communications on the Terminal 3-11

Planning the Network Connection 3-11 Configuring the DCS 30X 3-12 Configuring the Access Points 3-12

OpenAir Radio 3-13

802.11b Radio 3-13 About the Network Parameters 3-14 Monitoring Network Communications 3-14

Troubleshooting and Maintaining the Terminal

How to Use This Chapter 4-3

Problems While Operating the Terminal 4-4 Problems While Configuring the Terminal 4-6 Problems Communicating With RF Network Devices 4-11 Problems While Running Applications 4-13 Problems Transmitting Data Through the Serial Port 4-14 Problems Transmitting Data Through the DCS 30X 4-14 Problems Scanning Bar Code Labels 4-15

Booting the Terminal 4-17

Booting the Terminal on Resume 4-17 Using the Boot Menu 4-18

Troubleshooting a Locked Up Application 4-18

Resetting the Terminal 4-19

Cleaning the Scanner Window and Terminal Screen 4-20

Specifications

Physical and Environmental Specifications A-3

Pin Assignments A-6

Pin Assignments for COM1 A-6 Pin Assignments for the Input Device Connectors A-7

Index

blank page

Before You Begin

This section introduces you to standard warranty provisions, safety precautions, warnings and cautions, document formatting conventions, and sources of additional product information. A documentation roadmap is also provided to guide you in finding the appropriate information.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact your local Intermec support services organization. In the U.S.A. call 1-800-755-5505, and in Canada call 1-800-668-7043. If you live outside the U.S.A. or Canada, you can find your local Intermec support services organization on the Intermec Web site at www.intermec.com.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this book before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

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Before You Begin

Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances. Someone capable of providing first aid must always be present for your safety.

First aid Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no matter how slight it seems.

Resuscitation Begin resuscitation immediately if someone is injured and stops breathing. Any delay could result in death. To work on or near high voltage, you should be familiar with approved industrial first aid methods.

Energized equipment Never work on energized equipment unless authorized by a responsible authority. Energized electrical equipment is dangerous. Electrical shock from energized equipment can cause death. If you must perform authorized emergency work on energized equipment, be sure that you comply strictly with approved safety regulations.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Warnings, Cautions, and Notes

The warnings, cautions, and notes in this manual use the following format.

Warning

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

Avertissement

Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence de mort ou de blessures graves aux personnes manupulant l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

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Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit être strictement respecté pour empêcher l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de données.

Notes are statements that either provide extra information about a topic or

Note:

contain special instructions for handling a particular condition or set of circumstances.

About This Manual

This manual contains all of the necessary information to connect, operate, configure, troubleshoot, and maintain the Trakker Antares Use this manual in conjunction with the Trakker Antares 2400 Family System Manual (Part No. 071389), which contains detailed information about configuring, operating, and programming all terminals in the 2400 Family.

This manual was written for two audiences:

All users who need to know how to use the terminal to collect data.

•

MIS personnel, operations personnel, analysts, and programmers who need to know

•

how to install, configure, test, troubleshoot, and use the terminal to operate in a network. You should have a good knowledge of your company’s network and data collection software. You should be familiar with data communications and network protocols.

2430 and 2435 hand-held terminal.

viii

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Before You Begin

What You Will Find in This Manual

This table summarizes the information in each chapter and appendix.

Chapter Summary

1 Introduces the Trakker Antares 2430 and 2435 hand-held terminals and their

features. Also describes the batteries, memory, drives, and input devices.

2 Describes the different methods that you can use to configure the 243X and its

memory and drives. Also explains how to configure the terminal using the TRAKKER Antares 2400 Menu System and the clone application.

3 Describes how to install and configure the 243X in a serial or RF network. Also

explains how the 243X fits into a particular network and how to use serial or network communications.

4 Lists problems you may encounter while using the terminal and provides some

possible solutions. Also describes how to boot or reset the terminal and clean the scanner window and terminal screen.

A Lists the Trakker Antares 243X terminal’s specifications.

This manual explains how to use the features and options available on the 243X. For more detailed information about configuring, operating, and programming the 243X, see the Trakker Antares 2400 Family System Manual (Part No. 071389).

For additional help using terminal emulation, see the appropriate TE 2000 manual:

TE 2000 5250 Terminal Emulation Programmer’s Guide (Part No. 977-055-004)

•

TE 2000 3270 Terminal Emulation Programmer’s Guide (Part No. 977-055-003)

•

TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide (Part No.

•

977-055-005).

For additional help using dcBrowser, see the documentation that ships with your DCS 30X or dcBrowser gateway software.

Terminology

You should be aware of how these terms are being used in this manual:

Term Description

DCS 300 and Model 200 Controller

DCS 30X DCS 30X refers to the DCS 300, the DCS 301, and the DCS 302 data

The DCS 300 is a data collection server that replaced the Model 200 Controller. The 2435 can communicate with either the DCS 300 or the Model 200 Controller. Unless otherwise noted, you can use either the DCS 300 or the Model 200 Controller.

collection servers. The ter m DCS 3 0X is used throughout this manual. Unless otherwise noted, you can use either the DCS 300, the DCS 301, or the DCS 302.

Trakker Antares 243X Hand-Held Terminal User’s Manual

Terminology (continued)

Term Description

Host The term “host” refers to a personal computer or other computer that

communicates with the terminal.

243X The generic term “243X” indicates either the Trakker Antares 2430

terminal or the Trakker Antares 2435 terminal.

Terminal The generic term “terminal” indicates either the Trakker Antares 2430

terminal or the Trakker Antares 2435 terminal.

Trakker Antares The term “Trakker Antares” identifies the product family of Trakker

Antares 2400 Family terminals, which includes the hand-held terminals, stationary terminals, vehicle-mount terminals, and light industrial terminals.

Conventions for Input From a Keypad or Keyboard

This table describes the formatting conventions for input from PC or host computer keyboards and terminal keypads:

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Convention How to Interpret the Convention

Special text

Italic text Indicates that you must replace the parameter with a value. See

Bold text

T

–

Note:

(

) on the 39-key keypad to access the TRAKKER Antares 2400 Main Menu. Do



You must use the Field Exit key (

use the Enter key (

Shows the command as you should enter it into the terminal. See

“Conventions for Commands” later in this chapter.

Indicates the keys you must press on a PC or host computer keyboard. For example, “press Enter” means you press the key labeled “Enter” on the PC or host computer keyboard.

Shows the key you must press on the terminal. For example, “press

” directs you to press the Enter key on the terminal keypad.



Shows a series of terminal keys you must press and release in the order





shown. For example, “Press TRAKKER Antares 2400 Menu System.”

Shows a series of terminal keys you must press simultaneously. Also, you must press and hold the keys in the order shown.

) on the 57-key keypad or the Return key

) in this key sequence.







to access the



not

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*$+*

Change Configuration

*$+*

Name

Bar code (Code 39)

Human-readable interpretation

243XU099.eps

MAIN MENU

Configuration Menu

Diagnostics Menu System Menu About TRAKKER 2400

_` Select item [Enter] Next screen [F1] Help [Esc] Exit

243XU050.eps

File name:

243XU060.eps

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Before You Begin

Conventions for Bar Codes

You can scan the bar codes listed in this manual to enter data or perform a command. The bar code labels in this manual are printed in the Code 39 symbology. Each bar code includes the name and human-readable interpretation. For example:

The asterisks (*) at the beginning and end of the human-readable interpretation are the start and stop codes for a Code 39 bar code label. If you are using a bar code printing utility, it may automatically supply the asterisks as the start and stop code, so that you only need to type the actual text of the command. You can also create and print configuration labels and reader command labels in Code 93, which has its own start and stop codes.

Conventions for Software Screens and Messages

This manual includes illustrations that represent how the Trakker Antares 2430 and 2435 terminals display software screens and messages. Here are two examples:

The TRAKKER Antares 2400 Menu System software screens are 16 lines by 20 characters (like the Main Menu screen example shown here). These screens are centered and formatted to fit on the 2430 and 2435 screens.

Trakker Antares 243X Hand-Held Terminal User’s Manual

Conventions for Commands

This manual includes sample commands that are shown exactly as you should type them on your terminal or network device. The manual also describes the syntax for many commands, defining each parameter in the command. This example illustrates the format conventions used for commands:

To send a configuration command from the DCS 30X, use this syntax:

command[command

where:

$+ is the Change Configura tion command.

]...[

command n

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]

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command

is a configuration command. For example, BV is the command to set the Beep Volume on the terminal. Enter the command BV0 to turn off the beep volume. You can include multiple configuration parameters in the command to configure the terminal.

command

This table defines the conventions used in the example:

Convention Description

Special font

Italic text

[ ] Brackets enclose a parameter that you may omit from the command. Do

Required parameters If a parameter is not enclosed in brackets [ ], the parameter is required.

where This word introduces a list of the command’s parameters and explains

Commands appear in this font. You enter the command exactly as it is shown.

Italics indicate a variable, which you must replace with a real value, such as a number, file name, keyword, or command.

not include the brackets in the command.

You command will not execute correctly.

the values you can specify for them.

include the parameter in the command; otherwise, the

must

Other Intermec Manuals

You may need additional information when working with the 243X in a data collection system. Please visit our Web site at www.intermec.com to download many of our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

xii

Learning About the Terminal

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This chapter introduces the Trakker Antares 2430 and 2435 hand-held terminals and their features including the batteries, memory, drives, and input devices. It also describes how to start using the 243X.

Learning About the Terminal

What Are the Trakker Antares 243X Terminals?

The 2430 and 2435 are ergonomic hand-held data collection terminals. You can use these programmable terminals to run custom applications or terminal emulation applications.

2435

243XU010.eps

2430 The 2430 is a programmable data collection terminal that runs custom batch applications. The 2430 has a flash drive to store applications and files and an integrated input/output (I/O) port to transmit data to and accept data from a host computer or other serial device using RS-232 communications. The versatile display features of the 2430 allow you to resize the screen based on operator preference and work environment.

2435 The 2435 has all of the same functionality as the 2430 with the additional ability for real-time communications through an RF network. The 2435 can communicate with a host either through the access points and the DCS 30X or directly through the access points. The 2435 can also run client/server application s, TE 2000 terminal emulation applications, and Data Collection Browser (dcBrowser), which lets you run Webbased applications.

™

The 2435 with an IEEE 802.11b radio (with radio firmware 4.52/6.04 and higher) installed is Wi-Fi certified for interoperability with other 802.11b w ire le ss LAN devices.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

2435

Rechargeable battery pack

CGA-compatible screen

Handstrap

Keypad

243XU001.eps

Good Read LED

Integrated I/O connector

Docking connector

Input device connector

Learning About the 243X’s Features

The 243X is designed to make data collection easy and includes these features:

CGA-compatible screen

The screen is a backlit LCD that is configurable up to 21 lines by 31 characters. The screen also supports doublebyte characters, userprogrammable fonts, and bitmap graphics.

Good Read LED and audio signals

The Good Read LED indicates the status of bar code scanning. The 243X also has status icons and a beeper that provide you with feedback for terminal operations.

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Keypad There are two keypad options with different overlays. The 243X ships with a keypad and an overlay that supports the type of application that you ordered.

Integrated I/O connector The 6-pin connector acts as a serial port or power supply. You can connect the 243X to a serial device with the serial adapter cable. You can also connect the 243X to the external power supply with the external power adapter cable.

Input device connector The 9-pin connector on the connector module allows you to connect an input device to the 243X. Depending on the type of connector module you choose, the terminal supports either non-decoded input devices or decoded input devices.

Docking connector The docking connector allows you to insert the 243X into the vehicle dock accessory.

Handstrap The elastic handstrap attaches to the back of the terminal to let you hold the terminal easily and securely for long periods of use.

Rechargeable battery pack and backup power source The 243X uses a rechargeable lithium-ion battery pack as its main power source. The terminal has a backup power source that maintains the terminal’s status, memory, and real-time clock (for up to 15 minutes) when the battery pack is changed.

Internal Antenna (2435 only) The 2435 uses an internal antenna that supports RF communications.

1-4

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Learning About the Terminal

Options for the Terminals

These options are available for the 2430:

Programmable terminal with 57-key alphanumeric or 39-key function numeric

•

keypad and overlays for U.S. English or International languages Integrated laser scanner (standard range, long range, or extra long range)

•

2MB or 4MB extended storage drive, used for custom applications or files

•

Standard connector module (supports non-decoded tethered scanners) or serial

•

connector module (supports decoded tethered scanners) Trakker Antares ROM-DOS support

•

These options are available for the 2435:

Programmable terminal with 57-key alphanumeric or 39-key function numeric

•

keypad and overlays for U.S. English or International languages Integrated laser scanner (standard range, long range, or extra long range)

•

Standard connector module (supports non-decoded tethered scanners) or serial

•

connector module (supports decoded tethered scanners)

IBM 3270, IBM 5250, and VT100/220/320 and ANSI TE 2000 terminal emulation

•

application with 57-key alphanumeric or 39-key function numeric keypads UDP Plus (DCS 30X network) or TCP/IP network protocol

•

dcBrowser application

•

Trakker Antares ROM-DOS support

•

WLI Forum 2.4 GHz OpenAir radio or IEEE 802.11b radio

•

This manual explains how to use the features and options available on all models of the Trakker Antares terminals.

For additional help using terminal emulation, see the appropriate TE 2000 manual:

TE 2000 5250 Terminal Emulation Programmer’s Guide

•

TE 2000 3270 Terminal Emulation Programmer’s Guide

•

TE 2000 VT/ANSI Terminal Emulation Programmer’s Guide

•

977-055-005)

For additional help using dcBrowser, see the documentation that ships with your DCS 30X, the dcBrowser gateway software, or the

User’s Guide

(Part No. 070011).

Data Collection Browser Client

(Part No. 977-055-004) (Part No. 977-055-003)

(Part No.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Accessories for the Terminals

You can use these accessories (sold and ordered separately) with the 243X:

Vehicle Dock The vehicle dock is available in a standard model (Part No. 071805) and a powered model (Part No. 071695). This accessory allows you to easily mount the 243X to a variety of surfaces.

Z2400 Battery Charger The battery charger (Part No. Z2400A) lets you charge up to four lithium-ion battery packs at one time. The battery charger senses when a battery pack is fully charged and will not overcharge it, ensuring long and consistent battery pack life.

Handle The detachable pistol-grip handle (Part No. 067802) provides a convenient way to hold the terminal and use trigger-activated scanning.

External Power Supply The external power supply (Part No. 065236) allows you to power the terminal and charge the battery pack. The power supply comes with a North American power cord. If you are using the terminal outside North America, you need to purchase the appropriate power cord for your local power supply.

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External Power Supply Adapter Cable The external power supply adapter cable (Part No. 071776) is shipped with the 243X. Use this cable to connect the 243X to the external power supply.

Serial Adapter Cable The serial adapter (Part No. 216-807-001) allows the 243X to communicate with a host computer or other serial device through the serial port.

Cloning Cable The cloning cable (Part No. 216-909-001) allows you to connect two 243X terminals so that you can use the clone application to copy configuration parameters from one 243X to another 243X.

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Unpacking the Terminal

5020

Information packet

243XU0013.eps

2430 or 2435 hand-held terminal

External power supply adapter cable

Getting Started Guide

l A

yste

s D

ion

Trackker Anteres

243X Hand-Held Termianl

2435

When you remove the 243X from its box, save the box and shipping material in case you need to ship or store the terminal.

The terminal shipping box contains:

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Learning About the Terminal

2430 or 2435 hand-held terminal

•

External power supply adapter cable

•

243X quick start guide

•

Manual safety supplement (Important 243X Information!)

•

Handstrap (attached to the back of the 243X)

•

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Trakker Antares 243X Hand-Held Terminal User’s Manual

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Using the Terminal’s Battery Pack

Warning

The lithium-ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100ºC (212ºF) or incinerate it.

Avertissement

Le paquet de piles d’ions de lithium qui est utilisé dans cet appareil peut presenter un risque feu ou un risque chimique de brûlure s’il est maltraité. Il ne faut pas le désassembler, le réchauffer à une température plus élevée que 100o C (212o F) ou l’incinérer.

The main power source for the 243X is a lithium-ion battery pack. When you change the battery pack, a backup power source maintains the terminal status, memory, and real-time clock for at least 15 minutes. Follow these tips to get the best battery performance and life possible:

Do not press

Note:

Keep a spare, fully charged battery pack on hand.

•

Keep a charged battery pack installed in the terminal to maximize the backup power

•

source’s life and so you can continue to operate the terminal without interruption. If the terminal turns off due to a low battery, do not turn the terminal back on.

•

Replace or charge the battery pack before you continue using the terminal.

when there is no battery pack installed in the terminal.

Determining When the Battery Pack Is Low

The battery pack is the main power source for the terminal, and it charges the backup power source when required. If the battery charge goes low, you need to replace it with a charged battery pack or charge the battery pack as soon as possible.

There are two ways to determine if the battery pack is low:

The Battery status icon turns on and the terminal beeps once every 15 seconds. For

•

help using the status icons, see “Learning About the Status Icons” on page 1-18. Check the status of the battery pack using the Battery/PIC Status diagnostic test. For

•

help, see Chapter 4, “Running Diagnostics,” in the Trakker Antares 2400 Family System Manual (Part No. 071389).

1-8

While the battery is charging, do not use this diagnostic test to determine

Note:

when the battery is fully charged. To determine when the battery is fully charged, use the status LEDs on the battery chargers.

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Handstrap hook

243XU011.eps

Learning About the Terminal

Charging the Battery Pack

You must fully charge the battery pack before you can use the terminal.

To charge the battery pack

Place the battery pack in an empty slot in the battery charger. The battery pack fully

•

charges in 3 to 4 hours. For help, see the documentation that came with your charger.

Install the battery pack in the terminal. For help, see the next section, “Installing the

•

Battery Pack.” Connect one end of the AC power supply adapter cable to the AC power supply, and connect the other end of the AC power supply adapter cable to the power port on the 243X. The battery pack is fully charged in about 3 to 4 hours.

You can also use the powered vehicle dock (Part No. 071695) (sold and ordered separately) connected to an external power supply to charge the battery. For help, see

Trakker Antares 243X Vehicle Dock Installation Instructions

the

Warning

Replace the battery pack with Part No. 068537 only. The use of any other battery pack may present a risk of fire or explosion.

(Part No. 071793).

Avertissement

Remplacez le bloc-batterie par la pièce réf. n° 068537 seulement. L’utilisation de tout autre bloc-batterie présente un risque d’incendie ou d’explosion.

Contact your local Intermec sales representative for a replacement battery pack. DISPOSE OF USED BATTERY PACKS PROMPTLY. KEEP THEM AWAY FROM CHILDREN.

Installing the Battery Pack

Do not press

Note:

To install the battery pack

1. The 243X ships with the handstrap installed. Before you install the battery pack, you must remove the handstrap. Rotate the handstrap hook 90 degrees, and unhook it from the 243X.

when there is no battery pack installed in the terminal.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

2. Open the battery door. a. Push down on the battery door latch

and slide it toward the bottom end of the 243X.

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b. Lift up the bottom edge of the

battery door to remove it. You may need to pry the door open with a pointed object. Remove the foam

243XU015.eps

insert if necessary.

3. Place the battery pack into the battery compartment with the contacts pointed toward the bottom of the 243X.

4. Push the battery pack down until it locks into the connectors in the battery compartment.

5. Insert the top edge of the battery door into the top of the battery compartment. Push the door down to close it over the battery compartment.

6. Push the battery door latch up and slide it

243XU005.eps

toward the top end of the 243X to lock the door in place.

The 243X initializes after you install a charged battery pack. The green LED above the screen turns on briefly.

7. Attach the handstrap by inserting the handstrap hook as shown and rotating the handstrap hook 90 degrees toward the top of the terminal.

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Handstrap hook

243XU002.eps

The handstrap is most effective if it crosses the entire back of the hand and not

Note:

just the fingers.

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Learning About the Terminal

Managing Battery Power

To maximize the life of the battery pack, use these power management features.

Situation Ways to Save Battery Power

You are operating the terminal and the Battery status icon turns on.

You are not using the terminal for 5 minutes or longer.

You are goin g to store the terminal for more than a day.

Using the Keypad

Press

to turn off the terminal. Remove the battery pack

and insert another fully charged battery pack. You must insert another fully charged battery pack within 15 minutes of removing the old battery pack or you may lose data.

Or, if you wa nt to contin ue using the te rminal and you do not have another battery pack, insert the terminal into the powered vehicle dock. The vehicle dock must be connected to an external power supply.

Make sure the Battery status icon is not on. Press off the terminal.

Or, use the Automatic Shutoff feature. Automatic shutoff turns off the terminal when there is no activity on the terminal for the length of time you set. For help, see “Automatic Shutoff” in Chapter 6 of the 2400 Family system manual.

Save your data and end your terminal session to minimize the risk of data loss. Press fully charged battery pack before you store the terminal.

to turn off the terminal. Insert a

to turn

The 243X has the following keypad options and overlays:

•

57-key alphanumeric keypad

•

39-key function numeric keypad

•

TE 2000 terminal emulation overlays

The 57-key alphanumeric keypad and the 39-key function numeric keypad are available in U.S. English and International. The International option supports French, German, Italian, Portuguese, and Spanish. Although the keypads are smaller than standard PC or terminal keyboards, you can use special keys to access all the keys and functions that you need.

Both keypad options support overlays for TE 2000 3270, TE 2000 5250, and TE 2000 VT/ANSI. When you order a TE 2000 application, you also receive the appropriate TE 2000 keypad overlay. Each TE 2000 keypad overlay is similar to the standard U.S. English keypad overlay, but it contains additional keys that are available on an IBM 3270, IBM 5250, or VT/ANSI keyboard. For additional help using terminal emulation, see the appropriate TE 2000 manual.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Finding the Special Keys

Before you use the terminal’s keypad, make sure you are familiar with the different types of keys on the keypad. You need to use these special keys on all keypad options. The special keys that you use to type characters or perform functions are explained in the next sections.

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You must use the Field Exit key (

Note:

(

) on the 39-key keypad to access the TRAKKER Antares 2400 Main Menu. Do

use the Enter key (

) in the key sequence to access the main menu.

Suspend resume key

) on the 57-key keypad or the Return key

Shift key

Arrow key (4 places)

Control key

Function right key

Function left key

Field exit key

Return key

not

1-12

39-key U.S. English

function numeric keypad

Enter key

57-key U.S. English

alphanumeric keypad

243XU034.eps

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Learning About the Terminal

Typing the Characters Printed on the Keypad

The keypads are easy to use. Characters, symbols, and functions are printed in four places on or above the keys. The keys are also color-coded to make it easier to remember key combinations.

Position on the Keypad Color on Overlay To Type the Character

Printed on the key Press the key. Left side above the key Orange Press the Centered above the key Pink Right side above the key Blue

To learn how to type characters, use the following illustration and example from the 57-key U.S. English alphanumeric keypad.

Typing characters using the 57-key U.S. English alphanumeric keypad

To type the * character, press .

To type the number 8, press .

243XU017.eps

Press the Press the

key and then the key.

L W

key and then the key.

W R

key and then the key.

Using the Suspend/Resume Key

The terminal’s Suspend/Resume key is the

When you press goes into a Suspend mode. In Suspend mode, the terminal continues to power all memory and turns off the power to most of the hardware. This mode is referred to as “off” in the rest of this manual.

to turn off the terminal, the terminal does not actually shut off but

key on the top left side of the keypad.

When you press was when you turned it off, or the terminal boots and restarts your application. Resume is controlled through the Resume Execution command. For help, see “Resume Execution” in Chapter 6 of the 2400 Family system manual.

Note:

The terminal displays the boot menu the first time you turn it on. At the boot

menu, press



to turn on the terminal, the terminal either resumes exactly where it

to initialize the firm ware and boot the terminal.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Using the Modifier Keys

The keypad does not have a physical key for every character and function available.

), Function Right (

, or

You use the Function Left ( keys to access characters or perform functions that do not have a physical key on the keypad. You also use the Shift key to type uppercase alphabetic characters.

When you press another key. The Modifier Key status icon on the right side of the terminal’s screen turns on to remind you that the key is being held in the buffer. When you press another key, the key combination is entered into the te rminal. The Modifier Key status icon turns off unless the second key that you pressed is another modifier key that is different from the first one that you pressed. For help using the status icons, see “Learning About the Status Icons” on page 1-18.

To flush the just press the key again. The Modifier Key status icon turns off.

To use the Function Left, Function Right, Control, and Shift keys

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, the key is held in a buffer until you press

key from the buffer without performing any action,

), Control (

), and Shift (

)

1. Press

2. Press the second key. The Modifier Key status icon turns off.

For example, to type the Euro symbol ( Key status icon turns on. Press symbol appears on the screen.

, or

. The Modifier Key status icon turns on.

¼ RQ D NH\ NH\SDG SUHVV



. The Modifier Key status icon turns off, and a Euro



. The Modifier

Capitalizing All Characters

To type all alphabetic characters as uppercase letters, you can

press

•

enable the Caps Lock feature. For help, continue with the next procedure.

•

Note:

Caps Lock feature is enabled.

use the Keypad Caps Lock configuration command. For help, see “Keypad Caps

•

Lock” in Chapter 6 of the 2400 Family system manual.

before every letter you type.

You cannot access the TRAKKER Antares 2400 Menu System while the

1-14

To enable Caps Lock

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Learning About the Terminal

1. Press

2. Press

3. Type an alphabetic character. The letter appe ars as an upperc a se cha racte r on the

To type a lowercase letter with Caps Lock enabled

•

To disable Caps Lock

1. Press

2. Press

3. Type an alphabetic character. The letter appears as a lowercase lette r on the

. The Modifier Key status icon turns on.

L R

. The Caps Lock icon turns on and the Modifier Key icon turns off.

terminal’s screen. The Caps Lock feature remains on until you disable it.

Press

terminal’s screen.

and an alphabetic character.

. The Modifier Key status icon turns on.

L R

. The Caps Lock and Modifier Key status icons turn off.

Using the International Keypads

You can order the 243X with an International keypad overlay that supports French, German, Italian, Portuguese, and Spanish. Like the U.S. English keypads, you use the international keypad to enter all the characters printed on or above the keys. For help, see “Typing the Characters Printed on the Keypad” on page 1-13. You can also use the international keypad to type characters with diacritical marks.

To type characters with a diacritical mark

1. (39-key ke yp a d ) Press

2. Press

3. Press the key that the diacritical mark appears above.

. The Modifier Key status icon turns on.

To Type 39-Key 57-Key



ˆ (circumflex) ` (grave) ¨ (umlaut) ´ (acute) ~ (tilde)

To flush the accent mark from the keypad buffer without entering any key, press

twice. The Modifier Key status icon tu rns off.

 K

X @

. The Caps Lock status icon turns on.



 6

6 3

3 4

4 $

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Trakker Antares 243X Hand-Held Terminal User’s Manual

4. Enter one of the following types of characters:

To accent a lowercase character

•

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(39-key ke yp a d ) Press (57-key keypad) Press the character. To accent an uppercase character

•

(39-key keypad) Press the character. (57-key ke yp a d ) Press (57-key keypad) To type the accent mark by itself, press the

•

(39-key keypad) The accented character or accent mark appears on the screen, the Modifier Key status icon turns off, and the Caps Lock status icon remains on.

(57-key keypad) The accented character or accent mark appears on the screen and the Modifier Key status icon turns off.

If you are using a 39-key keypad, you must use the Left Arrow key (

Note:

the Right Arrow key ( respectively.

If you try to accent a character and the resulting character is not supported on the terminal, the plain (unaccented) character appears on the terminal screen. For a complete list of the international characters available in the terminal font, see Appendix C, “International Character Support,” in the 2400 Family system manual.

, and then press the character.

key.

) to type an accent mark above the letters “U” and “Y”

) and

1-16

Using the TE 2000 Keypads

The 243X supports TE 2000 VT100/220/320/340 and ANSI, TE 2000 5250, and TE 2000 3270. When you order a TE 2000 application, you also receive the appropriate TE 2000 keypad overlay. TE 2000 keypad overlays let you enter the same keys that you can enter from a VT/ANSI keyboard, an IBM 5250 keyboard, or an IBM 3270 keyboard.

Like the 39-key function numeric and the 57-key alphanumeric keypad overlays, the TE 2000 keypad overlay lets you enter all the characters printed on or above the keys. For help, see “Typing the Characters Printed on the Keypad” on page 1-13. The TE 2000 keypad overlays also come with the same special keys that are on the 39-key function numeric and the 57-key alphanumeric keypad overlays. For help, see “Finding the Special Keys” on page 1-12.

For more help, see the appropriate TE 2000 manual.

Using the Screen

You can use the terminal’s screen to view data, run applications, monitor the terminal’s status, and perform many other functions. The CGA-compatible screen is a backlit LCD that is configurable up to 21 lines by 31 characters. The screen also supports doublebyte characters, user-programmable fonts, and bitmap graphics.

The 243X screen has versatile display features that allow you to resize the screen based on operator preference and work environment. For help, see “Display Spacing” in Chapter 6 of the 2400 Family system manual. Depending on the application, you can also use the viewport feature to move around a full 25-line by 80-character screen.

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Learning About the Terminal

The Shift key is built into the terminal’s keypad. You can use the Shift key to

turn the backlight on and off.

•

adjust the display contrast.

•

When you use this key to change the backlight or contrast, these changes are not saved permanently in flash memory.

To turn the backlight on and off

Press

•

Turn the backlight on to see the terminal’s screen more easily in dimly lit environments. The backlight stays on for the length of time set in the Display Backlight Timeout command as long as there is no keypad or scanning activity or until you press again. For more information, see “Display Backlight Timeout” in Chapter 6 of the 2400 Family system manual.

You use the battery power at a faster rate with the backlight turned on.

Note:

To change the display contrast

, it makes the display contrast one level darker. There are

Press

•

Each time you press eight contrast levels. If the contrast is at the darkest level and you press contrast changes to the lightest contrast level. For help, see “Display Contrast” in Chapter 6 of the 2400 Family system manual.

, the

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Battery

Network Connect

Network T r ansmit

Modifier Key

Caps Lock

User Defined

243XU032.eps

Learning About the Status Icons

You can use the status icons on the right side of the screen to monitor the status of battery power, special keys, and network communications. The status icons only turn on to indicate the current status. When the 243X is off, the icons are also off.

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Battery This icon remains off when you have a charged battery pack in the terminal. The icon turns on when there is a low battery charge and the terminal is on. When the terminal beeps once every 15 seconds, replace the battery pack with a charged battery pack or charge the battery pack as soon as possible.

Network Connect This icon tells you if the 2435 is connected to your network. The Network Connect status icon may be off, blinking, or on.

Protocol Status Icon Off Status Icon Blinks Status Icon On

TCP/IP Not connected. Nothing Connected to an

access point.

UDP Plus Not connected. Connected to an

access point, but

Connected to a DCS 30X.

not to a DCS 30X.

When the Network Connect icon is off, you are not connected to the network. Make sure the Network Activate command is enabled and that the terminal is configured correctly for your RF network. Make sure that you are in range of an access point.

In a UDP Plus network, this icon is not instantaneously updated, but it does tell you the communications status the last time data was sent or received from the 2435.

1-18

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Network Transmit This icon turns on when data is buffered in the RF network interface. The data is either waiting to be transmitted to the DCS 30X or host, or received data has not been accepted by the application on the 2435. When no data is being buffered in the interface, the Network Transmit icon is off.

Learning About the Terminal

Modifier Key This icon indicates that one of the modifier keys, such as enabled. When you press another key, the key combination is available to the application. The Modifier icon turns off unless the second key that you pressed is another modifier key that is different from the first one that you pressed.

Caps Lock This icon turns on when you press

feature. When you press If Caps Lock is enabled, this icon remains on until you disable Caps Lock. User Defined This icon is user defined. You can program this icon to turn on and off

for any task or error within your application.

again to disable Caps Lock, the icon turns off.

Learning About the Audio Signals

The terminal has a beeper that provides you with audio feedback as you use the terminal. For example, you hear a beep tone each time you enter or scan a valid command. You can change the beep volume and the beep duration to meet the needs of your working environment.

When you change the beep volume, you also change the keyclick volume if the Keypad Clicker command is enabled. The keyclick is the sound that you hear when you press a key on the terminal.

to enable the Caps Lock

, is

There are three ways to change the beep volume:

Press

•

louder. There are five beep volume levels including off. If the volume is at the loudest level and you press

Note:

changes are not saved permanently in flash memory. You can save the changes in flash memory later. For help, see “Exiting Screens and Saving Changes” in Chapter 2.

Use the TRAKKER Antares 2400 Menu System. From the Main Menu, choose

•

Configuration Menu, then Terminal Menu, and then Beeper. Use the Beep Volume command. For help, see “Beep Volume” in Chapter 6 of the

•

2400 Family system manual.

again, the volume changes to the quietest level.

When you use the keypad to change the beep and keyclick volume, the

. Each time you press

, the beep volume is turned off. If you press

, the beep volume becomes one level

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Trakker Antares 243X Hand-Held Terminal User’s Manual

COM1

243XU008.eps

This table lists each beep sequence and describes the situations under which they occur.

Beep Sequence Situation

High beep You entered valid data, you entered a valid command, the terminal

decoded a label, or the terminal decoded the last row of a two-

dimensional bar code. Three low beeps You entered or scanned an invalid command or data. Four low beeps You booted the terminal and the power-on self test (POST) was

successful.

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Low beep, high beep, low beep, high beep

Click You pressed a key and the Keypad Clicker command was enabled. To

Low beep (every 15 seconds)

You booted the terminal and the POST failed. For help, see “Problems

While Operating the Terminal” in Chapter 4.

disable the keyclick, see “Keypad Clicker” in Chapter 6 of the 2400

Family system manual.

The battery pack is low. You must replace or recharge the battery pack.

For help, see “Using the Terminal’s Battery Pack” on page 1-8.

Using the Terminal’s Serial Port

Serial ports, also called COM (communications) ports, are locations from which data can be passed into and out of the terminal. The 243X supports RS-232 serial communications.

1-20

Port COM Port Designation for Applications

COM1 Use for serial port communications on the terminal. You can use a serial cable

to connect this terminal to another serial device, such as a modem, a PC, or a printer. If you have a serial connector module, you can also use the input device connector as COM1. For help, see “Learning About the Connector Modules” on page 1-23.

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Port COM Port Designation for Applications

Note: The serial/power connector and the input device connector lead to the same serial port, COM1. Do not connect more than one serial device to the 243X.

RF (NET) Use for RF communications on the 2435. The Trakker Antares PSK functions

use NET to d esignate the RF ne twork port.

Using the Terminal’s Scanner

Warning

Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision.

Avertissement

Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser lorsque celui-ci est en opération. Si vous regardez trop longtemps un rayon laser, cela peut endommager votre vue.

Learning About the Terminal

You can use the scanner to scan and enter bar code data. When you press the Scan button or one of the side scan buttons, the scanner emits a beam of laser light that is visible on the bar code label as you scan it. The terminal decodes the bar code and enters the data or command you scanned.

Note:

The Scan button on the keypad and the side scan buttons on the terminal do not

activate the tethered input device that m ay be connected to the term ina l.

When you unpack the 243X, these three bar code symbologies are enabled:

•

Code 39

•

Code 128

•

UPC/EAN

To scan other bar code symbologies, you must enable them on the 243X. For help, find the symbology in Chapter 6 of the 2400 Family system manual.

To scan a bar code label with the scanner

1. Press

2. Hold the terminal at a slight angle a few inches from the bar code label. The scanner

to turn on the terminal.

must be pointing toward the label.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

If you have a long range or extra long range scanner, you may need hold the

Note:

terminal further away.

3. Push the Scan button on the keypad or one of the side scan buttons on the terminal.

Direct the beam so that it falls across all bars in the bar code label. When the terminal successfully reads the label, you will hear a high beep.

Scan button

2435

*2435ROCKSs*

Side scan button (2 places)

nugget

243XU009.eps

The green Good Read LED turns on when you successfully scan a bar code label with the integrated scanner or an input device that is connected to the terminal. This LED turns off after 2 seconds unless you start scanning another label.

4. Release the Scan button.

You can configure scanning options to scan multiple bar code labels without

Note:

pressing the Scan button each time. For help, see “Scanning Options” on page 1-24.

To successfully read a bar code label, the laser beam in the scan module must see all the bars in a label and a clean, non-printed space, or “quiet zone,” at each end of the label.

*NANCY*

1-22

Quiet zone before and

after bar code

243XU098.eps

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Input device connector

Serial/Power connector

243XU009.eps

Standard

Connector Module

Input device connector

Serial/Power connector

243XU007.eps

Serial

Connector Module

Use the following guidelines to achieve a successful scan:

Hold the terminal so that the scanner is pointing toward the bar code label. Tilt the

•

terminal up or down slightly (20 degrees). Optimum scan angles vary with the type and print quality of the bar code label, the

•

distance of the scanner from the label, and the lighting in the area. Do not scan the bar code label “straight on.” In a 2-degree conical “dead zone”

•

directly above the label, the laser beam may reflect back into the scanner window and prevent the terminal from reading the label. At certain angles and straight on, you may not see the laser beam.

Learning About the Terminal

Learning About the Connector Modules

The 243X has two different connector module options.

Standard Connector Module The input device connector on the standard connector module supports non-decoded input devices. For a list of these input devices, see “Input Devices and Cables” in Appendix A.

Serial Connector Module The input device connector on the serial connector module supports decoded input devices. For a list of these input devices, contact your local Intermec sales representative. You can also use the input device connector to connect to a serial device. For help, see “Connecting to a Serial Device or Network” on page 1-24.

The serial/power connector and the input device connector lead to the same serial

Note:

port, COM1. Do

The 243X supports different bar code symbologies depending on the type of input device connected to the terminal. For a list of these symbologies, see “Bar Code Symbologies” in Appendix A.

connect more than one serial device to the 243X.

not

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Input device connector

Serial/Power connector

243XU007.eps

Serial

Connector Module

Connecting an Input Device

1. Use the appropriate interface cable to at tach an inpu t device to the input devi ce

connector on the connector module. For a list of supported input devices and cables, see “Input Devices and Cables” in Appendix A.

2. Configure the Scanner Selection command and select the input device that is

connected to the terminal. For help, see “Scanner Selection” in Chapter 6 of the 2400 Family system manual.

You must configure the Scanner Selection command. If this command is not

Note:

defined for the appropriate input device, the scanner trigger on the input device may activate the integrated scanne r on the terminal.

Scanning Options

After you connect an input device to the 243X, you can modify the following scanner command options to meet your needs:

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Decode Security

•

Scan Ahead

•

Scanner Mode

•

Scanner Redundancy

•

For more information about these commands, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Scanner Selection

•

Scanner Timeout

•

Scanner Trigger

•

Connecting to a Serial Device or Network

You can physically connect the 243X to a serial device, such as a host computer or printer, through the serial/power connector using a serial adapter cable. If you have a serial connector module, you can use either the serial/power connector or the input device connector to connect to a serial device.

1-24

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Drive D or font set

Drive C

Drive E

Drive G

243X030.eps

Drive C

Drive D or font set

Drive E

2435

2430

2MB flash drive/ font set

750K flash drive

256K configurable RAM drive

Optional 2MB or 4MB extended storage drive

The serial/power connector and the input device connector lead to the same serial

Note:

port, COM1. Do

connect more than one serial device to the 243X.

not

Learning About the Terminal

To connect the 243X to a serial device using the serial/power connector

1. Attach a serial device to the serial adapter cable (Part No. 216-807-001) (sold and ordered separately).

2. Connect the serial adapter cable to the serial/power connector on the 243X.

To connect the 243X to a serial device using the input device connector

1. Attach a serial device to the RS-232 null-modem serial cable (Part No. 070268) (sold and ordered separately).

2. Connect the serial cable to the input device connector on the 243X.

You can transfer data between the 243X and the serial device. For help, see “Using Serial Communications on the Terminal” in Chapter 3.

Defining the Terminal’s Drives

The terminals come with the following memory and drives. On each drive, filenames are customer defined using eight characters with a three-character extension. You cannot define any subdirectories.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Drive C is a 2MB flash drive. You can use up to 750K of this flash drive to store up to

128 files on drive C. Applications must be stored on drive C. You use standard ANSI C library interface definitions to access the information on this drive.

Drive D or font set is 2MB drive of flash memory that you can configure as drive D. Use this flash drive to store large lookup tables and data files. You can store up to 128 files. You can also order the flash memory to come pre-loaded with a double-byte font set. To configure this flash m emory, see “Flash Memory Configuration” in Chapter 6 of the 2400 Family system manual.

Drive E is a configurable RAM drive (up to 256K). The contents of this drive are erased when you boot or reset the terminal. You can store up to 128 files on drive E, and you can access these files using standard ANSI C functions. By default, the RAM drive is not configured and the memory is available for programmable (Malloc) memory allocations. To configure the RAM drive, see “RAM Drive Size” in Chapter 6 of the 2400 Family system manual.

Drive G (optional) is an optional 2MB or 4MB extended storage drive that is only available on the 2430. Use this drive to store large lookup tables and data files. You can store up to 128 files on drive G, and you can access these files using standard ANSI C functions.

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Malloc/free memory On the terminals, applications are customer defined. You have 512K total RAM that you can use for the application execution space. You can also configure this RAM to be the RAM drive (up to 256K). The remaining RAM is the Malloc/free memory pool.

Application

execution space

+RAM drive

(drive E)

+ Malloc/free

Using the Terminal for the First Time

Before you can use the 243X for the first time, you must perform certain steps, such as setting the time and date. You can find this information throughout this user’s manual. However, if you want to start using the terminal immediately, see the Trakker Antares 243X Hand-Held Terminal Quick Start Guide (Part No. 071792).

To use the 243X for the first time

1. Unpack the terminal and documentation.

2. Charge and install the battery pack (sold separately). For more information about batteries, see “Using the Terminal’s Battery Pack” on page 1-8.

= 512K RAM

memory pool

1-26

3. Press

4. (Optional) Set the time and date. For help using the TRAKKER Antares 2400 Menu

to turn on the terminal. For more information about the keypad, see

“Using the Keypad” on page 1-11.

System, see “Configuring the Terminal With the Menu System” in Chapter 2.

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5. Configure the serial port par ameters. For more information, see “Using Serial Communications on the Terminal” in Chapter 3.

6. (2435 only) Configure the RF parameters. For more information, see “Using RF Communications on the Terminal” in Chapter 3.

7. Enable the bar code symbologies that you want to be able to scan. For more information, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

8. Exit the menu system and save your configuration changes to flash memory. For help, see “Exiting the Menu System” in Chapter 2.

When you are done with these steps, the default application or TE 2000 application that is loaded on your terminal will start. You are ready to use the terminal.

Learning About the Terminal

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Blank page

Configuring the Terminal

blank page

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This chapter describes the different methods that you can use to configure the 243X and its memory and drives. It also explains how to configure the terminal using the TRAKKER Antares 2400 Menu System and the clone application.

How to Configure the Terminal

You can customize many of the operating characteristics of the 243X terminals, such as the volume of their audio signals and the bar code symbologies they decode. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the terminal operates. To learn about each parameter, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

You can configure the terminals by using any of these methods: Use the TRAKKER Antares 2400 Menu System You can use the menus and screens of

the TRAKKER Antares 2400 Menu System to view the current configuration and change the configuration parameters. For help, see “C on fig ur ing the Terminal With the Menu System” on page 2-4.

Configuring the Terminal

Scan bar code labels You can change the terminal’s configuration parameters by scanning Code 39 or Code 93 bar code labels that contain configuration commands. This method is a fast, easy way to change the terminal’s configuration. You can scan the bar code labels in this manual and the 2400 Family system manual, or you can create your own bar code labels. For help, see Chapter 2, “Configuring the Terminals,” in the 2400 Family system manual.

Send commands through the serial port You can change the terminal’s configuration parameters by sending commands from a host computer or PC that is connected to the terminal’s serial port. For help, see Chapter 2, “Configuring the Terminals,” in the 2400 Family system manual.

Send commands through the RF port (2435 only) You can change the terminal’s configuration parameters by sending commands through the UDP Plus or TCP/IP network. This method lets you configure one or more terminals at the same time. For help, see Chapter 2, “Configuring the Terminals,” in the 2400 Family system manual.

Use the clone application You can set the terminal’s configuration parameters by using the clone application to copy configuration parameters from one 243X to another 243X. This method is a fast, easy way to configure your new 243X with the same parameters as your existing 243X. For help, see “Configuring the Terminal Wi th the Clone Application” on page 2-11.

About the Configurations

The terminal uses three configurations: current, active, and default. Having separate current and active configurations lets you control the active configuration while letting each operator make some changes to the current configuration, such as scanning a bar code to change the beep volume.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

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Current This configuration, also called the runtime configuration, uses the configuration that is saved in RAM. When you change a parameter by using the menu system, by scanning a bar code, by sending it from a host application, or by sending it from the DCS 30X, the terminal updates the current configuration. The changes to the current configuration are lost when you boot or reset the terminal.

Active When you update the flash memory, the terminal copies the current configuration to the active configuration. The active configuration is the configuration that the terminal uses when you boot or reset the terminal.

Default This configuration is the factory default configuration. To restore the default configuration, see “Restoring the Terminal’s Default Configuration” in Chapter 2 of the 2400 Family system manual.

Configuring the Terminal With the Menu System

The TRAKKER Antares 2400 Menu System is a menu-driven application that lets you configure the terminal, manage files, view system information, and run diagnostics. You can access the TRAKKER Antares 2400 Menu System while running any application.

When you are using the menu system, you may not see a parameter until you set a value for another key field. For example, EOM is a key field when you configure the Configurable protocol. That is, several fields are invalid (do not appear) until you enable EOM. You also may not see a parameter if your terminal does not support a particular feature.

To access the TRAKKER Antares 2400 Menu System

•

Press







(57-key keypad),









(39-key





keypad), or scan this bar code:

Menu System

*..-.*

The Main Menu appears, displaying four menu options.

Configuration Menu

bar code symbologies, network and communications parameters, serial port parameters, and the terminal’s operating characteristics. In the Symbologies Menu, active symbologies are noted with an asterisk (*).

Diagnostics Menu

hardware, software, or system diagnostics to help analyze and fix problems. You can also view battery and system information. For help, see Chapter 4, “Running Diagnostics” in the 2400 Family system manual.

Choose this menu to configure

Choose this menu to run

MAIN MENU

Configuration Menu

Diagnostics Menu System Menu About TRAKKER 2400

_` Select item [Enter] Next screen [F1] Help [Esc] Exit

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MAIN MENU

Configuration Menu Diagnostics Menu System Menu About TRAKKER 2400

SYSTEM MENU

File Manager

Load Default Values Set Time and Date Store Configuration Upgrade Firmware Clone Unit

DIAGNOSTICS MENU

Software Diagnosticss Hardware Diagnostics System Diagnostics

SOFTWARE DIAGNOSTICS

Error Logger

Application Events Task Status Clear Task Profiles Font Test Keypad Table

HARDWARE DIAGNOSTICS

Hardware Config

Battery/PIC Status Display Test Keypad Test Main Board Menu Radio Test Scanner Test

SYSTEM DIAGNOSTICS

Subsystem Versions

Access Point App Efficiency Serial Port Test Malloc Info Menu Code Verify

CONFIGURATION MENU

Symbologies Menu

Symbology IDs Menu Communications Menu Terminal Menu

CONFIGURATION MENU

Symbologies Menu Symbology IDs Menu

Communications Menu

Terminal Menu

TERMINAL MENU

Append Time

Beeper Display Keypad Power Management Preamble/Postamble RAM Drive Reader Command Menu Scanner

SYMBOLOGIES MENU

*Code 39

Codabar Code 93

*Code 128

2of5 / I 2of5 MSI Plessey

*UPC / EAN

COMMUNICATIONS MENU

Primary Network

Advanced Network Radio

Serial Port [COM1]

CONFIGURATION MENU

Symbologies Menu Symbology IDs Menu

Communications Menu

Terminal Menu

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CONFIGURATION MENU

Symbologies Menu

Symbology IDs Menu

Communications Menu Terminal Menu

SYMBOLOGY IDs MENU

All Symbology IDs

Code 39 Code 128 Codabar Code 93 Code 11 I 2of5 MSI Plessey UPC A UPC E EAN 8 EAN 13 S 2of5 2 Bar St/Sp S 2of5 3 Bar St/Sp

System Menu Choose this menu to manage files, load the default configuration, set the time and date, store the terminal’s configuration in flash memory, and upgrade the firmware.

About TRAKKER 2400 Choose this option to see the part number, firmware version, radio, and RF protocol (UDP Plus or TCP/IP) that is loaded on the terminal. You may need this information if you are working a problem with an Intermec representative.

The TRAKKER Antares 2400 Menu System at a Glance

Configuring the Terminal

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Accessing Online Help

The TRAKKER Antares 2400 Menu System provides online help for the menus and commands.

To access a help screen

•

Press

to access a help screen.

To exit a help screen

•

Press

to exit the help screen.

Selecting Menus and Commands

A menu consists of a list of secondary menu items or commands. From the Main Menu,

you can press For example, from the Main Menu, press

to select a menu, and then press

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to display the System Menu:

MAIN MENU

Configuration Menu

Diagnostics Menu System Menu About TRAKKER 2400

_` Select item [Enter] Next screen [F1] Help [Esc] Exit

243XU050.eps

SYSTEM MENU

File Manager

Load Default Values Set Time and Date Store Configuration Upgrade Firmware Clone Unit

_` Select item [Enter] Next screen [F1] Help [Esc] Exit

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Filling In Fields

Screens contain fields into which you can enter data. In the TRAKKER Antares 2400

Menu System, this data configures the terminal. You can press on a screen and then enter data.

There are two types of fields: toggle fields and entry fields .

In a toggle field, press

•

In an entry field, type a value into the field. To edit the data in an entry field, use the

•

, or

keys. You can also use the Delete (DEL) and Insert (INS) keys to edit

, or

to view the options for that field.

an entry field.

to choose a field

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PRIMARY NETWORK

Activate:

Disabled

Host IP Addr:

0.0.0.0

Terminal IP Address:

0.0.0.0

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OK CANCEL

READER COMMAND MENU

[Space] to enable or disable a command

[X] Abort Program [X] Backlight [X] Backspace [X] Change Config [X] Clear [X] Default Config [X] Delete File [X] Enter Accum [X] Exit Accum [X] List Files

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CANCEL

[X] Multi-Read [X] Receive File [X] Rename File [X] Reset [X] Run Program [X] Scanner On [X] Scanner Off [X] Test & Service [X] Transmit File

Configuring the Terminal

For example, the Primary Network screen has toggle and entry fields. The Activate field is a toggle field. Press

to toggle between Disabled and 802.11 DS or OpenAir. The

Host IP Address and Terminal IP Address fields are entry fields. You type a value into the field for each IP address.

Marking Check Boxes

Screens may contain check boxes. Check boxes are used when you can select more than one option at a time. To mark or clear check boxes, press to choose the Backspace check box and press

to clear the check box. The

Backspace command is now disabled.

. For example, press

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Trakker Antares 243X Hand-Held Terminal User’s Manual

PREAMBLE / POSTAMBLE

Preamble:

abc

Postamble:

\x0D\x0A

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OK CANCEL

Entering ASCII Control Characters

You can include ASCII control characters in a postamble or preamble by using the TRAKKER Antares 2400 Menu System. For a definition of the postamble or preamble, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

You can configure the postamble or preamble to be characters from the full or extended ASCII character sets. For example, the Field Exit code (Ü) for 5250 terminal emulation is an extended ASCII character that is often configured as the postamble.

For help using the 5250 Field Exit code, see the appropriate TE manual.

Note:

To enter ASCII characters for a preamble or postamble

1. Decide which ASCII control character you want to set for the preamble or postamble. Look up the control character in the “Full ASCII Table” in Appendix B of the 2400 Family system manual and find the two-digit hexadecimal number. For example, ETX in the Full ASCII Table is the hexadecimal value 03.

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To enter an extended ASCII character, look up the two-digit hexadecimal number for the character in the “Trakker Antares Terminal Font Set” in Appendix C of the 2400 Family system manual. For example, Ü (the 5250 Field Exit code) has the hexadecimal value 9A.

2. Use the TRAKKER Antares 2400 Menu System to configure a preamble or postamble. From the Main Menu, choose Configuration Menu.

3. From the Configuration Menu, choose Terminal Menu.

4. From the Terminal Menu, choose Preamble/Postamble.

5. Move the cursor to the field for the preamble or postam ble.

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6. Type the control character, extended ASCII character, or escape character sequence in the preamble or postamble field.

To type a control character or extended ASCII character in the preamble or

•

postamble field, use this syntax:

where hh is the two-digit hexadecimal number for the control character or extended ASCII character. For example, to enter ETX as a preamble, type:

\x03

To enter Ü (the 5250 Field Exit code) as the postamble, type:

\x9A

To type an escape character (backslash) in the preamble or postamble field, you

•

must type two backslashes. The application ignores the first backslash (\) character and saves the next characters. For example:

Enter These Characters Preamble/Postamble Saved

Configuring the Terminal

\\ \ \\k \k \ no data

7. Press

or choose OK to save your changes and exit the screen.

For help exiting the menu system, see the next two sections, “Exiting Screens and Saving Changes” and “Exiting the Menu System.”

Exiting Screens and Saving Changes

When you exit a screen, you can save or discard your changes:

Task Description

To exit a screen and save the changes

To exit a screen and discard the changes

Choose OK and press cursor positioned anywhere except on the Cancel button.

Choose Cancel and press the cursor in any field.

. You can also press

with the

with

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Save new

configuration

(in RAM)?

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YES NO

CANCEL

Store configuration

changes in flash

memory?

(used when rebooting

the terminal)

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YES NO

CANCEL

Exiting the Menu System

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1. Press

until you exit the TRAKKER Antares 2400 Menu System. If you have

made any changes to the current configuration, the next screen prompts you to save the configuration parameters that are currently enabled on the terminal to RAM.

2. Choose Yes and press

to save your changes in RAM and update the current

configuration on the terminal. The Main Menu appears. Choose No and press

to exit without changing the configuration. The Main

Menu appears. Choose Cancel and press

to return to the previous menu or screen.

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3. From the Main Menu press

. If you have made any changes, the next screen

prompts you to store the changes in flash memory.

You can also save the current configuration in flash memory by choosing the

Note:

Store Configuration command from the System Menu. For help, see “Saving Configuration Changes in Flash Memory” in Chapter 2 of the 2400 Family system manual.

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Exiting

TRAKKER Antares 2400

Menu System

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OK CANCEL

Configuring the Terminal

4. Choose Yes and press saves the current configuration as the active configuration. The Exiting TRAKKER Antares 2400 Menu System screen appears.

Choose No and press changes until you boot or reset the terminal. The Exiting TRAKKER Antares 2400 Menu System screen appears.

Choose Cancel and press

5. Choose OK and press

to save your changes in flash memory. The terminal

to exit without saving. The terminal continues to use your

to return to the Main Menu.

to exit the TRAKKER Antares 2400 Menu System.

Configuring the Terminal With the Clone Application

Choose Cancel and press

After you exit the menu system, the terminal will resume the application you were running when you started the menu system.

The clone application uses applications from one 243X (server terminal) to another (client terminal). The server and client terminals must have the same

hardware configuration.

•

version of firmware.

•

version of the clone application.

•

The clone application copies all configuration parameters, except for terminal IP address, from the server terminal to the client terminal. You must configure the terminal IP address separately. The clone application also removes all existing files on the client terminal’s C drive, and replaces them with the files on the server terminal’s C drive.

to return to the Main Menu.

XMODEM-1K

protocol to copy configuration parameters and

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Trakker Antares 243X Hand-Held Terminal User’s Manual

For more information about upgrading firmware, see Chapter 2 in the 2400 Family system manual. For more information about downloading applications, see “How to Download and Run Applications” in Chapter 3 of the 2400 Family system manual.

To clone configuration parameters and applications

1. Make sure the server terminal’s configuration is saved in flash memory by scanning this bar code:

Save Configuration in Flash Memory

*.+1*

2. Load all applications and files to clone on the server terminal’s C drive.

3. Run the clone application on the server unit. a. From the Main Menu, select System Menu, and then select Clone Unit. b. Select Server.

4. Connect COM1 on the server terminal to COM1 on the client terminal using the cloning cable (Part No. 216-909-001) (sold and ordered separately).

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The cloning process automatically begins once you connect the terminals. The client terminal lists the app lic at ion s when clon ing is complete.

5. On the server terminal, press by connecting it to the server terminal.

to exit. You can also configure another terminal

Configuring Drives and Memory on the Terminal

The 243X come with a 750K flash drive (C), 512K RAM reserved for applications, and an additional 2MB extended flash memory. You can customize the terminal to your needs by configuring

up to 256K of the 512K RAM as a RAM drive.

•

the additional 2MB flash memory to either store double-byte fonts or to use as a

•

2MB drive.

Configuring the RAM Drive

The 243X has a total of 512K RAM for the application execution space. You can configure up to 256K of the total 512K application execution space as a RAM drive. If the RAM drive is configured, your application execution space is reduced by the amount of the RAM drive.

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For example, if your application size is 64K and drive E is configured as a 256K RAM drive, you are using 320K of the 512K application execution space. The application uses the remaining 192K of RAM as a Malloc/free dynamic memory pool.

By default, the RAM drive is not configured and the memory is available for applications. You can configure the size of the RAM drive (E) and use drive E to temporarily store data and files (up to 128 files).

After you disable or configure the RAM drive, you must save the configuration in flash memory and boot the terminal for the change to take effect. For help, see “Saving Configuration Changes in Flash Memory” in Chapter 2 of the 2400 Family system manual.

When you boot or reset the terminal, all files on the RAM drive are destroyed.

Note:

For help configuring the RAM drive, see “RAM Drive Size” in Chapter 6 of the 2400 Family system manual.

Configuring the Terminal

Configuring Flash Memory

You can use the 2MB extended flash memory either to store double-byte fonts or to use as a 2MB drive. By default, the 2MB of flash memory is configured to store a doublebyte font set (up to 2MB maximum).

If you are not using double-byte fonts, you can configure the 2MB flash memory as a storage drive (D). If you configure the flash memory as drive D, use this drive to store large lookup tables and data files (up to 128 files).

You can only configure the 2MB flash memory as a drive or to store fonts. You

Note:

cannot use the space for both. If you configure drive D, you cannot store a font in flash memory.

For help configuring flash memory, see “Flash Memory Configuration” in Chapter 6 of the 2400 Family system manual. For help loading double-byte fonts, see “Loading Double-Byte Fonts” in Chapter 2 of the 2400 Family system manual.

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Operating the Terminal in a Network

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This chapter describes how to install and configure the 243X in a serial or RF network. It also explains how the 243X fits into a particular network and how to use serial or network communications.

Operating the Terminal in a Network

How the Terminals Fit Into Your Network

The 2430 and 2435 are versatile hand-held terminals that you can easily add to your network or distributed data collection sy stem .

The terminals have a serial port to transmit data to and receive data from a host computer or PC through RS-232 serial communications. You can use the 2430 and the 2435 as end devices in your wired network. You can also use the 2435 as an end device in the RF network.

243X in a Wired Network

Mainframe

Ethernet

243X hardwired to PC

File server

Terminals

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Ethernet

Access point

TCP/IP

Direct Connect

UDP Plus

Access point

2435s

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Host

DCS 30X

UDP Plus Network In a UDP Plus RF network, the 2435 communicates with a host computer through the DCS 30X. The DCS 30X translates UDP Plus packets on the RF network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the RF network.

TCP/IP Direct Connect Network In a TCP/IP network, the 2435 communicates with a host computer directly using TCP/IP for the RF protocol. The access point acts as a bridge to allow communications between the wired network and the RF network.

2435s in a UDP Plus Network or a TCP/IP Direct Connect Network

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21XX access point 21XX access point 21XX access point

Router

Ethernet

192.9.200.X subnetwork

192.9.175.X subnetwork

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192.9.175.7 DCS 30X

2435s

192.9.175.10

192.9.175.11

192.9.175.12

2435s

192.9.200.5, 192.9.200.6

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Multiple Subnetworks (UDP Plus) In a UDP Plus network, you can install the 2435 terminals, access points, and DCS 30X as shown in the next illustration. All the terminals and access points in this illustration communicate with the DCS 30X at IP address 192.9.175.7. If you are using access points, a terminal can roam across subnetworks.

If you are using the 011X Access Points, a terminal can only communicate with access points that are in the same subnetwork. In this illustration, if you substituted the 011X Access Points for the 21XX access points, the terminal at IP address 192.9.200.5 could not communicate with the DCS 30X on the 192.9.175.X subnetwork.

Operating the Terminal in a Network

2435s in Multiple Subnetworks (UDP Plus)

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Trakker Antares 243X Hand-Held Terminal User’s Manual

21XX access point21XX access point21XX access point

Router

Ethernet

Host

192.9.200.X subnetwork

192.9.175.X subnetwork

2435s

192.9.175.10

192.9.175.11

192.9.175.12

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2435s

192.9.200.5, 192.9.200.6

192.9.175.7

Multiple Subnetworks (TCP/IP) In a TCP/IP network, you can install the 2435 terminals and access points as shown in the next illustration. All the terminals and access points in this illustration communicate with the host at IP address 192.9.175.7. If you are using 21XX access points, a terminal can roam across subnetworks.

2435s in Multiple Subnetworks (TCP/IP)

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Access point

192.9.200.X subnetwork

192.9.175.X subnetwork

Ethernet

Router

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192.9.175.1

2435s

192.9.175.9

192.9.175.10

192.9.175.11

192.9.200.5 DCS 30X

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Communicating Across Subnetworks (UDP Plus) You can install the 2435 terminals and access points in one subnetwork and install the DCS 30X or host in another subnetwork. In this network, you must configure additional network parameters (default router and subnet mask). The next illustration shows the DCS 30X in another subnetwork from the terminals.

2435s Communicating Across Subnetworks (UDP Plus)

Operating the Terminal in a Network

Using Serial Communications on the Terminal

The 243X has a serial port to transfer data to and from another device, such as a printer, modem, or PC, using serial communications. Before you can use serial communications, you must perform these steps:

1. Connect the terminal to a serial device or network. For help, see “Connecting to a Serial Device or Network” in Chapter 1.

2. Choose a communications protocol. For help, see the next section, “Choosing a Communications Protocol.”

3. Configure the serial port parameters to allow the terminal to communicate with a host computer or serial device in a wired network. For help configuring the terminal, see Chapter 2.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Depending on the protocol you choose in Step 2, you must set some or all of the serial port parameters to have the terminal communicate with a host computer or serial device in a wired network. The values you set for the terminal’s serial port parameters must match the values set for the host’s (or other device’s) serial port parameters.

Choosing a Communications Protocol

After you connect the 243X to a host computer or other serial device, you are ready to configure the serial port parameters on the two devices. The terminal uses a communications protocol and through the serial ports.

You can configure a different communications protocol for each COM port. The terminal’s built-in file operations use

Communications protocols determine exactly how data is transmitted between the terminal and the connected device. Each protocol has parameters you can set, such as baud rate and parity. Both the terminal and the connected device must use the same protocol and parameter settings to communicate properly. For help with protocols, see the Data Communications Reference Manual (Part No. 044737).

XMODEM

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YMODEM

XMODEM

to handle data communications

YMODEM

for file transfer.

Binary Protocol

Binary protocol has no protocol. Characters are sent and received without being altered. The Data Link Escape character (DLE) is characters are not stripped out of the incoming data stream. No protocol characters, such as EOM or SOM, are added. Binary mode supports CTS/RTS flow control.

You can configure the following serial port parameters:

Baud rate

•

Data bits

•

Parity

•

Stop bits

•

Flow control

•

inserted before any character, and DLE

not

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Operating the Terminal in a Network

Configurable Protocol

Configurable protocol is based on Intermec’s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol, such as poll or handshake.

You can configure the following serial port parameters:

Baud rate

•

Data bits

•

Parity

•

Stop bits

•

Flow control

•

EOM (End of Message)

•

Configuration commands via serial port

•

LRC

•

SOM (Start of Message)

•

Handshake (enabled or disabled)

•

Poll (Polling) (enabled or disabled)

•

Timeout Delay

•

Configurable protocol uses EOM to determine one of the following serial communications modes.

Character mode When EOM is disabled, the terminal communicates in Character mode processing each character. Character mode supports both XON/XOFF and CTS/RTS flow control.

Frame mode When EOM is enabled, the terminal communicates in Frame mode. When a terminal sends a packet, it adds a protocol character. When a terminal receives a packet, it strips any protocol characters before it sends the information to the terminal application. Frame mode supports both XON/XOFF and CTS/RTS flow control. In Frame mode, you can also configure the following serial port parameters:

Configuration commands via serial port

•

Handshake

•

LRC

•

SOM

•

After you enable Handshake, you can define poll and timeout delay.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Master Polling Protocol

Master Polling Mode D protocol requires the terminal to ask the downline serial device for data it may have (polling) and to request to send data to the serial device (selecting). There is no automatic polling, so your application must poll periodically for data.

Before each transmit operation, the terminal issues the SEL sequence for the device addressed and sends the data if an acknowledge is received. Before each receive operation, the terminal issues a poll sequence and waits for data or the RES character (no data is available to send).

You can configure the following serial port parameter:

Baud rate

•

Point-to-Point Protocol

Point-to-Point protocol is not directly supported on the terminals. However, you can simulate this protocol by setting the protocol to Configurable and configuring these parameters:

Baud rate

•

Data bits

•

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Parity

•

Stop bits

•

Flow control

•

EOM (Set EOM1 to \x0D, which is <CR>, and set EOM2 to \x0A, which is <LF>)

•

LRC (Disable)

•

Handshake (Disable)

•

With this protocol, you cannot configure values for intercharacter delay, turnaround delay, and timeout delay. This protocol supports CTS/RTS flow control only.

Polling Mode D Protocol

Polling Mode D protocol requires the host computer to ask the terminal for data it may have (polling) and to request to send data to the terminal (selecting). This protocol uses an RS-232 interface and implements the user interface through reader commands. Polling Mode D also supports XON/XOFF and CTS/RTS flow control.

You can configure the following serial port parameters:

Baud rate

•

Flow control

•

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Operating the Terminal in a Network

Using RF Communications on the Terminal

Caution

Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Conseil

Assurez-vous que la distance entre tous les éléments avec antennes soit d'au moins 30 centimètres (un pied) avant de faire la connexion avec l'alimentation électrique, faute de quoi vous risquez d'endommager votre installation.

The 2435 has an internal antenna to transfer data using RF communications. Before you can use RF communications, you must perform these steps:

1. Plan and prepare your RF network. For help, see the next section, “Planning the Network Connection.”

2. (UDP Plus network only) Configure the DCS 30X. For help, see “Configuring the DCS 30X” on page 3-12.

3. Configure the access points. For help, see “Configuring the Access Points” on page 3-12.

4. Configure the network parameters on each terminal in the network. The set of network parameters you must configure depends on whether you install

the terminal on the same subnetwork as the DCS 30X or host (TCP/IP) or on a different subnetwork. For help determining which network parameters you must configure, see “About the Network Parameters” on page 3-14.

Planning the Network Connection

To use the 2435 in the RF network, you need these minimum requirements:

DCS 30X (UDP Plus network)

•

Access point

•

When you first consider purchasing a wireless data collection system, an Intermec representative works with you to perform a site survey at your facility. The site survey analyzes the range of radio frequency devices in your facility and determines the placement of the access points. The site survey ensures that the coverage of each access point overlaps to provide uninterrupted wireless access at any location within the building. This manual assumes that a site survey is complete and the access points are installed in your facility.

You must work with your network administrator to plan and assign the IP address for each device in the RF network. You must assign and set the IP address for each access point (RF) and each 2435. If you are using a UDP Plus network, you must also assign an IP address to the DCS 30X.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Configuring the DCS 30X

The DCS 30X supports and manages communications with other devices in the UDP Plus network. When you install and configure the DCS 30X, you identify the host computers and 2435 terminals in your network. The terminals communicate using a reliable RF protocol (UDP Plus) to the DCS 30X. The DCS 30X translates UDP Plus to a reliable wired protocol (TCP/IP) and sends the data to the host. For more information, see the user’s manual for the DCS 30X.

You can use a 2435 running TCP/IP and the DCS 30X in a pass-through network.

Note:

You establish a direct TCP/IP socket connection from the 2435 to the host through the server.

To allow the 2435 to communicate with the DCS 30X, you must perform these tasks on the server:

Define the host communications parameters, which includes the physical

•

connection (network adapter cards) to the host. Configure the UDP Plus network.

•

Assign an IP address to each 2435. If your DCS 30X is operating as a DHCP

•

(Dynamic Host Configuration Protocol) server, you also can leave the default terminal IP address as 0.0.0.0 to enable the 243X as a DHCP client. The 243X can receive terminal IP addresses dynamically from the DHCP server. For help, see “DHCP (Terminal)” in Chapter 6 of the 2400 Family system manual.

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Enable all 2435 terminals.

•

Define the host environment parameters, which includes configuring for terminal

•

emulation or client/serv er appl ic at ions.

To use dcBrowser, you do not define the host environment parameters. You must

create an HTML application.

•

configure the dcBrowser gateway.

•

Configuring the Access Points

Access points act as bridges to provide communicat ions between the wire d network and the RF (UDP Plus or TCP/IP) networks. After you configure the network, you can collect data anywhere within range of the access points in the wireless network. When you move out of range of one access point, the 2435 automatically searches for other access points to continue the network connection.

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If you are out of range of all access points in the network, the data is stored in the terminal’s radio buffer. The Network Connect status icon turns off. You can continue to collect data until the radio buffer is full. When the buffe r is ful l, the appl ic ation d isp lay s a communication timeout status. When you move back into range and network communications are re-established, the data in the radio buffer is transmitted to the access point and you can once again transmit data.

In a TCP/IP direct connect network with a terminal running a terminal emulation application, the application may disconnect from the host if you remain out of communications range too long or if the host sends “Keep Alive” messages while the terminal is in Suspend mode. You may need to restart the application and log back into the host to re-establish a terminal emulation session. In a UDP Plus network, the session is maintained any time the terminal is out of range or in Suspend mode.

To communicate through the network, all RF terminals must contain the same type of radio, either a WLI Forum 2.4 GHz OpenAir or an IEEE 802.11b radio.

Depending on the radio in the terminal, you must set certain parameters to the same configuration on both the terminal and the access points.

Operating the Terminal in a Network

OpenAir Radio

To use OpenAir radios in your network, you must set the following parameters:

Domain

•

(Optional) Security Identification (ID)

•

These parameters must be set to the same values on the terminals and the access points. Each access point is configured with a different channel/subchannel combination.

On the access points, the Domain parameter is called the LAN ID (Domain)

Note:

parameter.

802.11b Radio

To use 802.11b radios in your network, you must set the following parameters:

Network Name

•

(Optional) WEP Encryption

•

These parameters must be set to the same value on the terminals and the access points. You can also set the Network Name parameter to “ANY” on the terminal, allowing the terminal to communicate with any access point that has the same radio and is within range. The Network Name parameter is case-sensitive. For more information about the WEP Encryption parameter, see Chapter 6 in the 2400 Family system manual.

On the access points, the Network Name parameter is called the SSID (Network

Note:

Name) parameter.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

About the Network Parameters

When you install the 2435 in a network, you must configure the network parameters that control how the terminal communicates in the network.

The set of network parameters you must configure depends on whether you install the terminal on the same subnetwork as the DCS 30X or host (TCP/IP) or on a different subnetwork.

You must define the following network parameters:

Network Activate

•

(UDP Plus) Controller IP Address

•

(TCP/IP) Host IP Address

•

Terminal IP Address (Non-DHCP environment only)

•

Network Port

•

(DCS 30X or host on different subnetwork) Default Router

•

(DCS 30X or host on different subnetwork) Subnet Mask

•

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For help understanding these parameters and their syntax, see Chapter 6 in the 2400 Family system manual. For more information about network connectivity and protocols, see Chapter 2 in the 2400 Family system manual.

Monitoring Network Communications

After you configure the 2435 in the RF network, you can use the application on the 2435 to collect and transmit data through network communications. If the 2435 is communicating with your host computer, it will connect to your host computer and begin running the application that shipped on the terminal.

As you use the 2435 to collect data, the Network Connect icon helps you monitor network communications between the 2435 and other devices in the RF network. To learn how to use the Network Connect icon, see “Learning About the Status Icons” in Chapter 1.

3-14

Troubleshooting and Maintaining the Terminal

Blank page

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This chapter lists problems you may encounter while using the terminal and provides some possible solutions. It also describes how to boot or reset the terminal and clean the scanner window and terminal screen.

How to Use This Chapter

If you have any problems using the 243X, use this table as a guide to find the problem and solution in this chapter:

Problem See This Section to Find a Solution Page

Troubleshooting and Maintaining the Terminal

Screen is blank, terminal is locked up, or message i s displayed.

Configuri ng the terminal “Problems While Con figuring the Terminal” 4-6

(2435 only) RF communications error

Running applications on the terminal

Serial port communications error “Problems Transmitting Data Through the

DCS 30X application error “Problems Transmitting Data Thro ugh the

Scanning labels “Problems Scanning Bar Code Labels” 4-15

Boot Menu appears or terminal is locked up.

Terminal or application is locked up.

“Problems While Operating the Terminal” 4-4

“Problems Communicating With RF Network Devices”

“Problems While Running Applications” 4-13

Serial Port”

DCS 30X”

“Booting the Terminal” 4-17

“Troubleshooting a Locked Up Application” 4-18

4-11

4-14

Terminal is not responding to the Reset Firmware command.

Scanner window or termina l screen is dirty.

“Resetting the Terminal” 4-19

“Cleaning the Scanner Window and Terminal Screen”

4-20

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Trakker Antares 243X Hand-Held Terminal User’s Manual

You can also use the error numbers and messages table and the terminal diagnostics to help analyze and solve problems. For help, see Chapter 4, “Running Diagnostics,” in the 2400 Family system manual.

If you have problems with the TE 2000 terminal emulation applications, see the appropriate TE manual.

If you send the terminal in for service, it is your responsibility to save the terminal data and configuration. Intermec is only responsible for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your terminal.

Problems While Operating the Terminal

If you are operating the terminal and have trouble, check these possible problems and solutions.

Problem Solution

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You press screen is blank and nothing happens.

The terminal is booting and you see a message that POST failed.

The terminal displays the Boot Menu. The Boot Menu appears if you just upgraded the firmware on the

You are sending and receiving information through the network, and the terminal appears to be opera ting slowly.

to turn on the terminal and the

The battery pack may not be installed correctly. For help, see “Installing the Battery Pack” in Chapter 1.

The battery pack may be discharged. Replace the battery pack with a spare charged battery pack, or charge the battery pack and try again.

The screen displays the system that failed POST. Report the error message to your supervisor.

Press to boot the terminal. Your application appears on the screen. If the terminal still will not boot, contact your local Intermec service representative for help.

terminal and POST failed. Press problem to your supervisor.

If the main battery was removed from the terminal for an extended period of time, when you replace the main battery, the Boot Menu appears. Press

For help with t he Boot Menu, see “Booting the Terminal” on page 4-17.

The terminal may be configured for the 5x6, 6x8, or 12x16 font type. These font type values may cause the 243X to scroll, and therefore operate, more slowly when it displays information on t he scre en. Change the font type to a value other than 5x6, 6x8, or 12x16. For help, see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400 Family system manual. If the terminal continues to operate slowly, contact your local Intermec service representative for help.

to exit the error message. The Boot Menu appears. Press



to boot the terminal. Report the



to boot the terminal and continue working.



4-4

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Troubleshooting and Maintaining the Terminal

Problems While Operating the Terminal (continued)

Problem Solution

You cannot scan bar code labels. See “Problems Scanning Bar Code Labels” on page 4-15.

You are scanning bar code labels, and the terminal appears to be operating slowly.

You scan a reader command, such as Change Configuration, and nothing happens.

You scan a valid bar code label to enter data for your application. The data decoded by the terminal does not match the data encoded in the bar code label.

The terminal may be configured for the 5x6, 6x8, or 12x16 font type. These font type values may cause the 243X to scroll, and therefore operate, more slowly when it displays bar code values on the screen. Change the font type to a value other than 5x6, 6x8, or 12x16. For help, see “Display Font Type” or “Display Spacing” in Chapter 6 of the 2400 Family system manual. If the terminal continues to operate slowly, contact your local Intermec service representative for help.

The reader commands are disabled. Scan the Enable Override command shown here to temporarily enable all of the reader commands. You can also enable or disable reader commands with the TRAKKER Antares 2400 Menu System. For help, see “Command Processing” in Chapter 6 of the 2400 Family system manual. When you are finished, remember to disable the override so that your data is not interpreted as a command.

Enable Override

*$+DC3*

*$+DC3* The terminal may have decoded the bar code label in a symbology

other than the label’s actual symbology. Try scanning the bar code label again. Make sure you scan the entire label.

To operate the terminal quickly and efficiently, you should enable only the bar code symbologies that you are going to scan. If you enable multiple symbologies, the terminal may, on rare occasions, decode a bar code according to the wrong symbology and produce erroneous results.

You want to restore the terminal’s default configuration so that you can reconfigure the terminal.

Scan this bar code label:

Default Configuration

*.+*

*.+* You can also use the TRAKKER Antares 2400 Menu System. For help,

see “Restoring the Terminal’s Default Configuration” in Chapter 2 of the 2400 Family system manual.

After you load the default configuration, you may need to set the primary network communications parameters to communicate with other devic es in the net work.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Problems While Operating the Terminal (continued)

Problem Solution

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The terminal appears to be locked up and you cannot enter data.

Try these possible solutions:

•

(2435 only) Wait at least 10 seconds and try again. If the 2435 is still connecting to the DCS 30X or host, it will ignore any input from the keypad or scanner. Make sure the Network Connect icon is on before continuing.

•

Scan a bar code label to see if the terminal responds.

•

Follow the instructions in “Troubleshooting a Locked Up Application” on page 4-18.

•

If the terminal will not boot or reset, contact your local Intermec service representative for help.

Problems While Configuring the Terminal

You can configure the terminal by using the TRAKKER Antares 2400 Menu System, by scanning configuration commands, or by using the clone application. If you have trouble configuring the terminal, check these possible problems and solutions.

Problem Solution

On the 2435, you configure the security ID and the changes do not appear to be saved.

You can only set the security ID with the RF network enabled. The Network Activate command must be set to the RF network befor e you can save any changes to the Security ID command.

You are configuring SOM or EOM in the Configuration Menu and cannot set two characters.

You are scanning a configuration command to set one of the serial port parameters and hear three low beeps. For example, you are trying to set EOM or SOM.

You scan or enter an option for the Scanner Selection configuratio n command and you hear three low beeps.

4-6

You may have a space in the SOM or EOM field. The space does not show, but it is a valid character. To clear a space from the field, put the

cursor in the field and press for SOM or EOM.

The order in which you scan serial port protocol configuration commands is important. Configurable Serial Port (CSP) protocol uses EOM to determine the serial communications mode. When EOM is disabled, the terminal communicates in Character mode. When EOM is enabled, the terminal communicates in Frame mode.

To use Frame mode, you need to set EOM first. Next, configure Handshake, Configuration Commands Via Serial Port, LRC, SOM, and then Poll. To use Character mode, you need to disable these same parameters in reverse order.

For help, see “Using Serial Communications on the Terminal” in Chapter 3.

You may have sc anned or e ntered a Scanner Selection command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Selection command again and select an option for the type of module you have installed.

. Now set the two-character value

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Troubleshooting and Maintaining the Terminal

Problems While Configuring the Terminal (continued)

Problem Solution

You scan a configuration command, such as Keypad Caps Lock, and nothing happens.

You scan a configuration command, such as Keypad Caps Lock, and you hear three low beeps.

One or more reader commands, such as Change Configuration, may be disabled, so that you cannot change the configuration. Enable all of the reader commands and try again.

The terminal may be waiting for another command to complete the configurat ion change. If you started by scanning the Enter Accumulate command, you must finish the comma nd by scanning the Exit Accumulate command. For help, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Scan Enable Override to temporarily enable all of the reader commands. When you are finished, remember to disable the override so that your data is not interpreted as a command.

Enable Override

*$+DC3*

*$+DC3* If you are working in the TRAKKER Antares 2400 Menu System, you

cannot scan configurati on commands. Use the Configuration Menu to change the terminal’s configuration, or exit the menu system to scan configura t ion commands.

Check the command you are trying to scan. Make sure the command is set correctly for the options and network communications you are using with the terminal. For help, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

On the 2435, you scan a configuration command to set one of these parameters and hear three low beeps:

•

Controller IP Address (UDP Plus) or Host IP Address (TCP/IP)

•

Terminal IP Address

•

Default Router

•

Network Acti vat e

If the Network Activate command is enabled (RF network enabled) and you are configuring the 2435, these IP addresses must define a valid network configuration. For example, an invalid network configuration would be a controller (or host) IP address set to 0.0.0.0 with the network ena bled.

To set these four parameters, follow these steps:

1. Disable the Network Activate (NA) configuration command.

2. Set the terminal IP address and the controller IP address or the host IP address.

3. Set the default router address (if necessary).

4. Enable the Network Activate command.

You can change an IP address with the network enabled as long as it still defines a valid network configuration.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Problems While Configuring the Terminal (continued)

Problem Solution

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You are configuring the serial port and see this error message when exiting the Configuration Menu:

Serial port configuration error.

SOM cannot equal EOM.

Configuration was not updated.

You are configuring the serial port and see this error message when exiting the Configuration Menu:

Serial port configuration error. DLE, XON, XOFF are not valid values for either SOM or EOM.

Configuration was not updated.

You are configuring the serial port and see this error message when exiting the Configuration Menu:

Serial port configuration error.

SOM cannot equal the same value that is set for EOM. You cannot set SOM to any of these values: AFF (ACK), DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You need to change the value of SOM. Choose Serial Port from the Communications Menu.

For help, see “Start of Message (SOM)” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

EOM or SOM cannot be set to any of these values: AFF (ACK), DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You must change the value of EOM or SOM. Choose Serial Port from the Communications Menu.

For help, see “End of Message (EOM)” or “Start of Message ( SOM)” in Chapter 6, “Configura t ion Command Reference,” in the 2400 Family system manual .

EOM can be one or two ASCII characters, but the value for the first character cannot be the same as the value for the second character. Also, EOM cannot be set to any of these values: AFF (ACK), DLE, NEG (NAK), Poll, RES (EOT), REQ (ENQ), SEL, XOFF, or XON. You must change the value of EOM #1 or #2. Choose Serial Port from the Communications Menu.

EOM #1 cannot equal EOM #2. Configuration was not updated.

You are configuring the serial port and see this error message when exiting the Configuration Menu:

Serial port configuration error.

SOM is set. You must also set EOM.

Configuration was not updated.

4-8

For help, see “End of Message (EOM)” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

You must co nfigure a val ue for EOM before you can se t SOM or disable SOM. You need to change the value of SOM. Choose Serial Port from the Communications Menu.

Configurable Serial Port (CSP) protocol uses EOM to determine the serial communications mode. When EOM is disabled, the terminal communicates in Character mode. When EOM is enabled, the terminal communicates in Frame mode.

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Troubleshooting and Maintaining the Terminal

Problems While Configuring the Terminal (continued)

Problem Solution

You are configuring the serial port and see this error message when exiting the Configuration Menu:

PG command failed.

Configuration was not updated.

You see this error message when exiting the Configuration Menu:

Commandname

command failed.

Remainder of configuration not updated.

You are configuring a 243X with the clone application and see an error message.

PG is the Handshake configuration command. You must change the value of Handshake or set other serial port parameters. Choose Serial Port from the Communications Menu.

The order in which you set serial port protocol configuration commands is important. To use Frame mod e, you need to set EOM first. Next, configure Handshake, LRC, SOM, and then Poll. To use Character mode, you must disable these parameters in reverse order. For help, see “Using Serial Communications on the Terminal” in Chapter 3.

The two-character name (syntax) of the configuration command that failed is listed on the first line of the error message.

Check the command listed in the message. To find the command, use the “Configura t ion Commands by Syntax” table in Appendix A of the 2400 Family system manual. Make sure the command is set correctly for the options and network communications you are using with the terminal. For help, see Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual. For example, you may see this message:

SS command failed.

There may be a problem with the configuration due to a change made with the Scanner Selection (SS) command.

The server terminal and the client terminal may not have the same hardware or software configuration. Make sure that both termi nals have the same hardware configuration, fi rmware vers i on, and clone application version. For help, see “Configuring the Terminal With the Clone Application” in Chapter 2.

On the 2435, you see this error message when exiting the Configuration Menu:

Network configuration error. Network is enabled. Terminal IP address or Controller (Host) IP address set to an invalid address of 0.x.x.x or

127.x.x.x. Configuration was not updated.

The RF network is enabled and there is a problem with the network configuration. You must change the terminal IP address, the controller IP address (host IP address for a TCP/IP network), or both. Choose Primary Network from the Communications Menu.

The terminal IP address or the controller/host IP address is set to

0.x.x.x or 127.x.x.x. These are invalid addresses. Set a valid IP address

for the terminal and DCS 30X or host. For help, see “Using RF Communications on the Terminal” in

Chapter 3. If you cannot fix the addressing problem, check with your network administrator to get the IP address assigned to the terminal and the controller or host.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Problems While Configuring the Terminal (continued)

Problem Solution

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On the 2435, you see this error message when exiting the Configuration Menu:

Network configuration error. Network is enabled. Terminal IP address and Default Router address set to the same address. Configuration was not updated.

On the 2435, you see this error message when exiting the Configuration Menu:

Network configuration error. Network is enabled. Terminal IP address or Controller (Host) IP address set to the same address. Configuration was not updated.

The RF network is enabled and there is a problem with the network configuration. You must change the terminal IP address, the default router address, or both. Choose Primary Network or Advanced Network from the Communications Menu.

The terminal IP address and the default router address are both set to the same address. Set a valid IP address for the terminal and the default router.

For help, see “Using RF Communications on the Terminal” in Chapter 3. If you cannot fix the addressing problem, check with your network administrator to get the IP addresses for each RF network device.

The terminal IP address and the controller/host IP address are both set to the same address. Set a valid IP address for the terminal and DCS 30X or host.

For help, see “Using RF Communications on the Terminal” in Chapter 3. If you cannot fix the addressing problem, check with your network administrator to get the IP address assigned to the terminal and the DCS 30X or host.

On the 2435, you see this error message when exiting the Configuration Menu:

Network configuration error. Network is enabled. Default Router address is not on the terminal’s network. Configuration was not updated.

4-10

The RF network is enabled and there is a problem with the network configuration. You must change the default router address. Choose Advanced Ne twork from the Communications Menu.

The terminal and DCS 30X (UDP Plus network) or host (TCP/IP network) are on different networks, and the terminal is not on the same network as the default router. When the terminal is on a different IP subnetwork from the DCS 30X or host, you must set the Default Router and Subnet Mask commands. Set a valid IP address for terminal, DCS 30X or host, and default router.

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Troubleshooting and Maintaining the Terminal

Problems Communicating With RF Network Devices

If the 2435 is not communicating with other devices in the RF network, check these possible problems.

Problem Solution

When you turn on the terminal after it was suspended for 10-15 minutes or longer, the terminal can no longer send or receive messages over the network.

The Network Connect icon is off. The 2435 is not communicating with the access point.

The host may have deactivated or lost your current terminal emulat ion session. In a TCP/IP direct connect network, you need to turn off the “Keep Alive” message (if possible) from the host so that the TCP session is maintained while a terminal is suspe nde d.

Make sure the access point is turned on and operating. You may also be using the terminal out of range of an access point. Try moving closer to an access point to re-establish communications.

Make sure the Network Activate command is enabled . For help, see “Network Acti va te” in Chapter 6 of the 2400 Family system manual.

Make sure the 2435 is configured correctly for your network. In an OpenAir network, the domain and the security ID on the terminal must match the values set for all access points the terminal may communicate with. In an 802.11b network, the network name on the terminal must match the values set for all access points the terminal may communicate with. For help, see “Using RF Communications on the Terminal” in Chapter 3.

In a TCP/IP direct connect network, you cannot scan or enter data when the 2435 is not communicating with an access point or you may lose your TCP session.

If you are within range of an access point, the Network Activate command is enabled, and the Network Connect icon is still off, you may have a defective radio card. For help, contact your local Intermec service representative.

The Network Connect icon blinks on the terminal screen.

In a UDP Plus network, the terminal is communicating with an access point, but it is not connected to the DCS 30X. You may need to check the 2435 configuration or make sure the DCS 30X is running and that data collection is started.

The 2435 may be out of range of an access point or the access point may have recently been turned off. Make sure the access point is still turned on and the 2435 is with in range.

Each device in the network must have a valid IP address. The IP addresses set on the terminal must match the addresses configured on the DCS 30X or host. For help, see “Using RF Communications on the Terminal” in Chapter 3.

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Problems Communicating With RF Network Devices (continued)

Problem Solution

The Network Connect icon blinks on the terminal screen and you see this message:

Unable to connect to controller. Error 102.

Unable to establish connection to host. Session ended.

The Network Connect icon is on, but you cannot establish a terminal emulation session with the host computer.

The Network Connect icon is on, but the host computer is not receiving any data from the

2435.

The 2435 is connected to the access point but is trying to establish communications with the DCS 30X and the host computer. Make sure the terminal is correctly configured for your network. In a UDP Plus network, make sure the DCS 30X is configured and data collection is started. In a TCP/IP network, make sure the host computer is configure d and running.

If the network is configured correctly, try shutting down and restarting the DCS 30X to establish communications. You can also reset the terminal. For help, see “Resetting the Terminal” on page 4-19.

There may be a problem with the host computer, a problem with the connection between the DCS 30X and the host computer, or a problem with the connection between the access point and the host (TCP/IP). Check with your network administrator to make sure the host is running and allowing users to login to the system.

In a UDP Plus network, there may be a problem with the connection between the DCS 30X and the host computer. Check with your network administrator or use the user’s manual for the DCS 30X to troubleshoot any potential problems with the server.

In a TCP/IP network, there may be a problem with the connection between the access point and the host computer. Check with your network administrator or use your access point user’s manual to trouble shoot any potential problems with the access point.

The 2435 is connected to the DCS 30X or host compute r, and you move to a new site t o collect data. The Network Connect icon was on and now begins to blink or turns off.

You are sending and receiving information through the network, and the terminal appears to be opera ting slowly.

4-12

You may have gone out of range of an access point. Try moving closer to an access point or to a different location to re-establish communications. Once you are in range again, the Network Connect icon will appear and remain on. Any data you collected while you were out of range will be transmitted over the network.

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Troubleshooting and Maintaining the Terminal

Problems While Running Applications

If you are running applications on the terminal and have trouble, check these possible problems and solutions.

Problem Solution

There is not enough memory to load a program.

You see this er ror message when trying to load a program:

ERROR LOADING MODULE LIBRARY NAME: <

libraryname

FILE NAME: <

filename

libraryname

where library and files names of the progra m.

You see one of these error messages while running a PSK or EZBuilder application:

SCREEN ERROR: 30 Code: 9 Hit any key To exit!

filename

and

are the

You need to free conventional me mory.

You must set the RAM Drive Size configuration command. For help, see “RAM Drive Size” in Chapter 6, “Configuratio n Command Reference,” in the 2400 Family system manual.

SCREEN ERROR: 31 Code: 3 Hit any key To exit!

You try to run a DOS application in the TRAKKER Antares 2400 Menu System and see this message:

Not a valid application.

A DOS command does not work. For a list of commands, see “Using ROM-DOS Commands” in

The terminal does not boot after you modified the CONFIG.SYS file to configure a ROM-DOS RAM drive.

You tried to run a DOS .EXE application from the TRAKKER Antares 2400 Menu System. You can only run .BIN applications in the menu system. To run a DOS .EXE application, enter the filename at the DOS prompt. For help, see “Running DOS Applications and Using ROMDOS Commands” in Appendix D of the 2400 Family system manual.

Appendix D of the 2400 Family system manual.

Correct the error in CONFIG.SYS and use the DOS software tools to recreate drive A with the corrected CONFIG.SYS file.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

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Problems Transmitting Data Through the Serial Port

If you are having problems sending or receiving data through the serial port on the terminal, check these possible problems:

Make sure the terminal is connected to the PC, host computer, or serial device

•

through COM1. For help, see “Connecting to a Serial Device or Network” in Chapter 1.

Make sure you are using the appropriate cable to connect the terminal to the PC,

•

host, or serial device. Make sure the terminal’s serial port parameters are config ured to m atch the ser ia l

•

port configuration on the host computer or serial device. For help, see “Using Serial Communications on the Terminal” in Chapter 3.

Problems Transmitting Data Through the DCS 30X

If you have a problem while running the application on the terminal in a UDP Plus network, check these possible communications problems.

Problem Solution

Transaction Buffer Full. The buffer holding transactions to be sent to the controller is full. Stop

collecting data with this terminal. Make sure the terminal is communicating with the DCS 30X and let the terminal send all the transactions in the buffer before you continue collecting data.

Sending Buffer Transactions. This is an information message to tell you that buffered transactio ns are

now being sen t to the DCS 30X. You can begi n collecting data again once the message clears.

Transaction Aborted. The transaction just sent to the DCS 30X was not received. Try sending

the transaction again.

Transmit Error XX, press Enter. There is an error tr ans mitting data to the DC S 3 0X. XX represents the

status code error. Note the error code listed in the message and contact your local Intermec service representative for help. Press continue.

Receive Error XX, press Enter. There is an error receiving data from the DCS 30X. XX represents the

status code error. Note the error code listed in the message and contact your local Intermec service representative for help. Press continue.

Shutting down. The DCS 30X is shutting down. You may continue collecting data and

buffer the transactions in the terminal until the DCS 30X starts again or stop collecting data with the terminal.

Controller Shutdown. The DCS 30X ha s shut down. You may continue collecting data and

buffer the transactions in the terminal until the DCS 30X starts again or stop collecting data with the terminal.

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Troubleshooting and Maintaining the Terminal

Problems Scanning Bar Code Labels

If you cannot scan bar code labels or you are having problems with the scanner, check these possible problems.

Problem Solution

The terminal is turned off. Make sure the terminal is turned on. Press

You cannot see a red beam of light from the scanner when you press the scan button and aim the scanner at a bar code label.

You have an input device attached to the terminal and it cannot read any bar code labels.

You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.

You may be scanning the bar code lab el “straight on.” Try changing the scanning angle.

Warning

Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision.

Avertissement

You may not be using an input device that is supported by the 243X. Make sure you are using one of the supported input devices listed in Appendix A, “Specifications.”

to turn on the terminal.

You try to scan a bar code label with an input device and the integrated scanner on the terminal turns on.

The input device connected to the terminal does not appear to work well or read bar code labels very quickly.

Your 243X may not be configured for the input device connected to it. You must configure the Scanner Selection command and select the input device that is connected to the terminal. If this command is not defined for the appropriate input device, the scanner trigger on the input device may activate the integrated scanner on the terminal. For help, see “Scanner Selection” in Chapter 6, “Configuration Command Reference,” in the 2400 Family system manual.

Make sure that the Scanner Selection command is set to the specific tethered scanner you have attached. For help, see “Scanner Selection” in Chapter 6, “Configura t ion Command Reference,” in the 2400 Family system manual .

Check the bar code symbologies you have enabled on the terminal. Enable only the symbologies that you are using.

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Problems Scanning Bar Code Labels (continued)

Problem Solution

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The integrated scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.

When you release the Scan Button, the Good Read LED does not turn off.

The scanner will not read the bar code label. Make sure you aim the scanner beam so it crosses the entire bar code

The scanner window may be dirty. Clean the window with a solution of mild soap and water. Wipe dry. Do not allow abrasive material to touch the window.

The Good Read LED remains on if you configure the terminal to use edge trigge ring. If you configure the terminal for level triggering and the Good Read LED remains on, there may be a problem with the LED. Press the Scan Button again without scanning a bar code label. If the LED is still on, contact your local Intermec service representative.

label in one pass. The angle at which you are scanning the bar code label may not be

working well, or you may be scanning the label “straight on.” Try scanning the bar code la bel again, but va ry the scanning angle.

The bar code label print quality may be poor or unreadable. To check the quality of the bar code label, try scanning a bar code label that you know scans. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.

Make sure the bar code symbology you are scanning is enabled. Use the TRAKKER Antares 2400 Menu System to check the symbologies. On the Symbologies Menu, each symbology that is enabled has an asterisk (*) next to the name of the symbology. If your bar code symbology is disabled, enable it and then try scanning the bar code label again.

You are scanning bar code labels, and the terminal appears to be operating slowly.

4-16

Make sure that the application you are running on the terminal is expecting input from a bar code. You may need to type this information instead of scanning it.

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Booting the Terminal

You seldom need to boot or reset the terminal. When you boot the terminal, it runs through power-on self test (POST) to test each major subsystem. The terminal uses the configuration currently saved in flash memory. After the terminal is finished booting, your application appears on the screen.

You can boot the terminal using these two methods:

Troubleshooting and Maintaining the Terminal

Configure the

•

Use the Boot Menu.

•

key to boot the terminal when you turn on the terminal.

Booting the Terminal on Resume

When you press When you press terminal configuration.

There are two ways to configure the command:

Resume Execution Not Allowed Configures the terminal to boot and restart your application each time you press to restart your application every time you turn on the terminal.

Resume Execution Allowed Configures the terminal to resume exactly where it was when you turned off the terminal. Use this option to resume working each time you turn on the terminal.

You can configure the Resume Execution command by using the TRAKKER Antares 2400 Menu System or by scanning these bar code labels. For help, see Chapter 2, “Configuring the Terminal,” or “Resume Execution” in Chapter 6 of the 2400 Family system manual.

to turn off the terminal, it turns off and goes into Suspend mode.

F F

to turn on the terminal, it resumes or boots depending on the

key using the Resume Execution configuration

to turn on the terminal. Use this option if you want

Resume Execution Not Allowed Resume Execution Allowed

*$+ER0* *$+ER1*

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Using the Boot Menu

To access the Boot menu, you can

upgrade the firmware. For help, see “Upgrading the Firmware” in Chapter 2 of the

•

2400 Family system manual. reset the terminal. For help, see “Resetting the Terminal” on page 4-19.

•

remove the main battery and wait longer than 15 minutes to install a charged main

•

battery. This procedure also performs a destructive reset, which can have unpredictable results.

The Boot Menu contains these commands:

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Boot System Press



to boot the terminal. Once



the terminal is finished booting, your application appears on the screen.

Run Loader Press



to load the terminal



firmware. To upgrade or load the firm w are, use the Firmware Upgrade option in the TRAKKER Antares 2400 Menu System. For help, see Chapter 2 in the 2400 Family system manual.

Power Down Press



to turn off the terminal.



When you turn on the terminal, the Boot Menu screen appears again if POST passes.

Troubleshooting a Locked Up Application

If the terminal or application is locked up and the term ina l will not resp ond to any key sequences, try the following steps in order:

1. Press

to turn off the terminal. Press

2. Use the TRAKKER Antares 2400 Menu System to reboot the terminal.





a. Press







Antares 2400 Menu System.

to turn on the terminal.



BOOT MENU

1 - Boot System

2 - Run Loader

3 - Power Down

POWER DOWN IN 60 SEC







to enter the TRAKKER



248XU104.eps

4-18

b. Choose System Menu and then Upgrade Firmware. c. Choose OK, then YES, then press d. Press



to boot the terminal.



. The Boot Menu appears.

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3. Scan the Reset Firmware label to restart the firmware and application.

Reset Firmware

*-.*

If the terminal or application still will not respond, reset the terminal. For help, continue with the next section.

Resetting the Terminal

If you performed the steps in “Troubleshooting a Locked Up Application” and the terminal or application is locked up and the terminal will not respond to the Reset Firmware command, follow the steps in this section to reset the terminal.

To reset the terminal

Scan the Boot Terminal label to reboot the terminal.

•

Troubleshooting and Maintaining the Terminal

Boot Terminal

*-.1*

If the terminal will not scan, you can perform a destructive reset. A destructive reset can have unpredictable results.

1. If possible, press

2. Press and hold the blinks once and the terminal turns off.

3. Press

4. Press

5. Set the time and date. For help using the TRAKKER Antares 2400 Menu System,

to turn on the terminal. The Boot Menu appears.

F 

to boot the terminal. Once the terminal has finished booting, your



application appears.

see “Configuring the Term inal Wi th the Menu Sy stem ” in Chapter 2.

to turn off the terminal.

key for approximately 12 seconds. The Good Read LED

4-19

Trakker Antares 243X Hand-Held Terminal User’s Manual

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Cleaning the Scanner Window and Terminal Screen

The terminals are built for use in an industrial working environment. You may need to perform these minor maintenance tasks to keep the terminal in good working order:

Clean the scanner window.

•

Clean the terminal screen.

•

Clean the scanner window and terminal screen as often as needed for the environment in which you are using the terminal.

To clean the scanner window and terminal screen

1. Press

2. Use a solution of mild soap and water.

3. Dip a clean towel or rag in the soap and water solution and wring out the excess

4. Wipe dry.

Caution

There are no user-serviceable parts inside the terminal. Opening the unit will void the warranty and may cause damage to the interna l componen ts.

Conseil

La terminal ne contient pas de pièces révisibles par l’utilisateur. Le fait d’ouvrir l’unité annule la garantie et peut endommager les pièc es inte rn es.

to turn off the terminal.

solution. Wipe off the scanner window and terminal screen. Do not allow any abrasive material to touch these sur fac es.

4-20

Specifications

Blank page

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This appendix lists the terminal’s physical and environmental specifications.

Physical and Environmental Specifications

You can use the tables in this section to find technical information about these features and options:

Terminal Dimensions

•

Power Specifications

•

Electrical Specifications

•

Temperature and Environmental Specifications

•

Screen

•

Keypad Options

•

Application Options

•

Connectivity Options

•

Memory

•

Specifications

802.11b Radio Specifications

•

OpenAir Radio Specifications

•

Wired Data Communications

•

Bar Code Symbologies

•

Input Devices and Cables

•

Pin Assignments

•

Terminal Dimensions

Length: 25.4 cm (10 in) Height: 4.6 cm (1.8 in) at grip Width: 10.2 cm (4 in) at screen Weight: 708.7 g (25 oz) with battery

Power Specifications

Operating: Rechargeable 1500 mAh battery pack Backup: Rechargeable capacitor

Electrical Specifications

Models: 2430, 2435 Electrical rating:

7,4 to 12V; 750 mA

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Trakker Antares 243X Hand-Held Terminal User’s Manual

Temperature and Environmental Specifications

Operating the terminal: -20°C to 50°C -4°F to 122°F Storing the terminal: -20°C to 50°C -4°F to 122°F Charging the terminal: 0°C to 40°C 32°F to 104°F Relative humidity: 0 to 90% non-condensing

Screen

•

CGA-compatible, backlit LCD

•

Configurable up to 21 lines by 31 columns

Keypad Options

•

(57-key) Alphanumeric keypad, available with programmable, international, 3270 TE, 5250 TE, or VT/ANSI TE overlays

•

(39-key) Alphanumeric keypad, available with programmable, international, 3270 TE, 5250 TE, or VT/ANSI TE overlays

Application Options

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•

Programmable terminal

•

(2435) Data Collection Browser (dcBrowser)

•

(2435) TE 2000 terminal emulation

Connectivity Options

•

RS-232

•

(2435) TCP/IP with DHCP

•

(2435) UDP Plus with TFTP

Memory

•

4MB flash memory, 750K available for use (additional 2MB flash for double-byte fonts or drive D)

•

1MB battery-backed RAM, 512K available for user

•

(2430) Extended memory option for an additional 2MB or 4MB SRAM storage drive

A-4

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Specifications

802.11b Radio Specifications

Radio type Direct sequence, spread spectrum Channels 11 (North America), 13 (Europe), 4 (France), 1 (Japan) Data rate 11 Mbps (High), 5.5 Mbps (Medium), 2 Mbps (Standard),

1 Mbps (Low) with automatic fallback for increased range

Range (11 Mbps) 160 m (525 ft) open environment

50 m (165 ft) semi-open environment 24 m (80 ft) closed environment

Frequency band 2.4 to 2.5 GHz world-wide

OpenAir Radio Specifications

Radio type Frequency hopping, spread spectrum Channels 15 Data rate 1.6 Mbps, 0.8 Mbps fallback Range Up to 150 m (500 ft) indoors

Up to 300 m (1,000 ft) outdoors

Frequency band 2.4 to 2.5 GHz worldwide

Wired Data Communications

•

RS-232C serial port (COM1)

•

XMODEM/YMODEM

•

Protocols: Binary, Configurable Serial Protocol, Master Polling, and Polling

protocol for data transfer

Mode D

Bar Code Symbologies

•

Codabar

•

Code 11

•

Code 2 of 5

•

Code 39

•

Code 93

•

Code 128

The Code 11 symbology is only supported on 243X terminals configured for

Note:

•

Interleaved 2 of 5

•

MSI

•

PDF 417

•

Plessey

•

UPC/EAN

non-decoded scanning. The PDF 417 symbology is only supported on 243X terminals configured for decoded scanning. For more information, see “Code 11” or “PDF 417” in Chapter 6 of the 2400 Family system manual.

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Trakker Antares 243X Hand-Held Terminal User’s Manual

1-TXD

3-GND

RTS-4

5-CTS

Charge in (12 VDC)-6

RXD-2

243XU036.eps

Input Devices and Cables

You must use an interface cable to connect an input device to the input device connector. Use the following table to determine which non-decoded input device you can attach to the 243X and which cable you need:

Non-Decoded Intermec Input Device Part No. Cable Part No.

1550C laser scanner 1550C0501 068424 1553E laser scanner 1550E0603 3-606031-00 1550C high visibility laser scanner 1550C0504 068424 1550C standard range laser scanner 1550C0500 068424 1551C standard range laser scanner 1551C0200 068424 1551E standard range laser scanner 1551E0600 Contact your Intermec

For a list of decoded input devices, contact your Intermec sales representative.

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sales representative.

Note:

supports non-decoded input devices while the serial connector module supports decoded input devices. Make sure that you select the appropriate input device for your connector module. For help, see “Learning About the Connector Modules” in Chapter 1.

Intermec is constantly testing and developing new input devices. For an updated list of Intermec-approved input devices for the 243X or for help determining which adapter cable you need, see your Intermec sales representative.

Pin Assignments

You can use these pin assignments to make your own serial cables or troubleshoot problems.

Pin Assignments for COM1

The following illustration shows the type of connector and the pin assignments for the COM1 port.

The 243X has two connector module options. The standard connector module

A-6

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1 Not used

Not used-6

RTS-7 CTS-8

+5 V-9

2-RXD

3-TXD

4 Not used

5-GND

243XU040.eps

1-SSOS

ENABLE-6

GND-7 GND-8

+5 V-9

2-S DATA 3-SCAN LED

4-SPARE1 5-TRIGGER

243XU042.eps

Specifications

Pin Assignments for the Input Device Connectors

The following illustrations show the type of connectors and pin assignments for the input device connectors on both the standard connector module and the serial connector module.

Serial Connector Module Standard Connector (Decoded Scanner Connector) (Module Non-Decoded Scanner Connector)

A-7

Blank page

Index

Blank page

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Index

Symbols and Numbers

key, See Control key

key, See Shift key

key, See Function Left key

key, See Function Right key

key

configuring to boot the terminal, 4-17 turning the terminal on and off, 1-13

See also Suspend/Resume key 243X, See terminal 3270 and 5250 termina l em ula tion, See the TE 2000 5250

Terminal Emulation Programmer’s Guide or the TE 2000 3270 Terminal Emul ati on Pr ogrammer’s Guide

802.11b radio

access points, configuring, 3-13

specifications, A-5

Wi-Fi certified, 1-3

About TRAKKER 2400 screen, defined, 2-5 accent marks, entering, 1-15 accessories, described, 1-6 active configuration, 2-4 alphanumeric keypad, options, described, 1-11 Antares, See terminal antenna, internal, 1-4 applications

options, described, A-4

TRAKKER Antares 2400 Menu System, using, 2-4 to 2-11

troubleshooting, 4-13 ASCII

control characters, post amble and preamble, entering, 2-8

extended characters, configuring, 2-8 audio signals, 1-4

list of, 1-20

volume, adjusting, 1-19 Automatic Shutoff command, managing battery power, 1-11

backlight, turning on and off, 1-17 backup power source

described, 1-4

specifications, A-3 bar code conventions, defined, xi bar code labels

quiet zone, defined, 1-22

reader commands, troubleshooting, 4-5, 4-7

scanning

described, 1-21 troubleshooting, 4-15

bar code symbologies

list of, A-5 troubleshooting bad dec ode , 4- 5

See also the Trakker Antares 2400 Family System Manual battery charger, terminal accessory, described, 1-6 battery charger, using, 1-9 battery pack

charging, 1-9

described, 1-4

determining when low, 1-8

installing, 1-9

managing power, 1-11 Battery status icon

described, 1-18

using, 1-8 beep

audio signals, list of, 1-20

three low beeps, troubleshooting, 4- 6, 4-7

volume, adjusting, 1-19

See also audio signals Binary protocol, described, 3-8 blue keys, using, 1-13 booting the terminal

cold boot, 4-19

configuring the

POST failed, error message, 4-4

troubleshooting, 4-4

turning on the terminal, 1-13

warm boot, 4-19 box, shipping, contents of, 1-7

key, 4-17

cables

for input devices, A-6

terminal accessories, 1-6 capitalizing characters, 1-14 Caps Lock status icon, described, 1-19 cautions, defined, viii CGA-compatible screen

described, 1-4

specifications, A-4 Character mode

EOM, described, 3-9

troubleshooting, 4-8 characters

capitalizing, 1-14

typing, 1-13 charging the battery pack, 1- 9 check boxes, marking, 2 - 7 cleaning

scanner window, 4-20

terminal screen, 4-20 clone application, configuring the terminal, 2-11

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Trakker Antares 243X Hand-Held Terminal User’s Manual

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cloning cable

connecting to terminal, 2-12

terminal accessory, described, 1-6 cold boot, 4-19 COM ports, See serial port COM1

described, 1-20

pin assignments, A-6

IBM 243X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Before You Begin

Warranty Information

Safety Summary

Warnings, Cautions, and Notes

About This Manual

What Are the Trakker Antares 243X Terminals?

Learning About the 243X’s Features

Options for the Terminals

Accessories for the Terminals

Unpacking the Terminal

Using the Terminal’s Battery Pack

Determining When the Battery Pack Is Low

Charging the Battery Pack

Installing the Battery Pack

Managing Battery Power

Using the Keypad

Finding the Special Keys

Typing the Characters Printed on the Keypad

Using the Suspend/Resume Key

Using the Modifier Keys

Capitalizing All Characters

Using the International Keypads

Using the TE 2000 Keypads

Using the Screen

Learning About the Status Icons

Learning About the Audio Signals

Using the Terminal’s Serial Port

Using the Terminal’s Scanner

Learning About the Connector Modules

Connecting an Input Device

Scanning Options

Connecting to a Serial Device or Network

Defining the Terminal’s Drives

Using the Terminal for the First Time

How to Configure the Terminal

About the Configurations

Configuring the Terminal With the Menu System

Accessing Online Help

Selecting Menus and Commands

Filling In Fields

Marking Check Boxes

Entering ASCII Control Characters

Exiting Screens and Saving Changes

Exiting the Menu System

Configuring the Terminal With the Clone Application

Configuring Drives and Memory on the Terminal

Configuring the RAM Drive

Configuring Flash Memory

How the Terminals Fit Into Your Network

Using Serial Communications on the Terminal

Choosing a Communications Protocol

Binary Protocol

Configurable Protocol

Master Polling Protocol

Point-to-Point Protocol

Polling Mode D Protocol

Using RF Communications on the Terminal

Planning the Network Connection

Configuring the DCS 30X

Configuring the Access Points

OpenAir Radio

802.11b Radio

About the Network Parameters

Monitoring Network Communications

How to Use This Chapter

Problems While Operating the Terminal

Problems While Configuring the Terminal

Problems Communicating With RF Network Devices

Problems While Running Applications

Problems Transmitting Data Through the Serial Port

Problems Transmitting Data Through the DCS 30X

Problems Scanning Bar Code Labels

Booting the Terminal

Booting the Terminal on Resume

Using the Boot Menu

Troubleshooting a Locked Up Application