IBM 07N4108 User Manual
OPTIONS
by IBM
IBM 15/20.4/30 GB Ultra ATA/100 (EIDE) Hard Disk Drives User’s Guide Supplement
If you are using Microsoft Windows 3.1, Windows 95, or Windows 98:Disregard this section on setting jumpers; instead, read the “Installing
DiskGo!” section in the User’s Guide.
If you are using Microsoft Windows 2000 Professional, Microsoft Windows NT Workstation or IBMOS/2: Read this entire section on
setting jumpers; this information supplements the information in your User’s Guide.
The IBM15 GB, 20.4 GB, and 30 GB Ultra ATA/100 (EIDE) Hard Disk Drives offer a choice of jumper configurations so that the
drive will function properly on the widest range of computers. In some older computers, the BIOS (basic input/output system) will not
recognize a large capacity hard disk drive, such as 2.1 GB, 4.2 GB, 7.9 GB, or 8.4 GB. The following instructions will help you
determine if your computer has one of these BIOS limitations, and what configuration settings your computer requires so that the drive
will be recognized.
Match your drive part number (on the drive label) with one of the diagrams. If the drive part number is 07N4108, 07N4109, or
07N4110, configure your drive using the jumper setting from Set A in Figure 1. If the drive part number is 19K1618, 19K1619, or
19K1620, configure your drive using the jumper setting from Set A in Figure 2.
Return to the User’s Guide and follow instructions beginning with “Determining Where to Begin” in the Installation Guide (Part 1).
Figure 1
Jumper settings for drives with the following Part
Numbers ONLY: 07N4108, 07N4109, or 07N4110
Set B for overcoming
BIOS limitations
Set A
1Master/single
(2 GB clip setting)
Figure 2
Jumper settings for drives with the following Part
Numbers ONLY: 19K1618, 19K1619, or 19K1620
Set B for overcoming
BIOS limitations
Set A
1Master/single
2Slave
3Cable select
(7.9 GB clip setting)
2Slave
3Cable select
4Slave present
19K4540
Printed in the U.S.A.
Copyright International Business Machines Corporation 2000. All rights reserved
Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is subject to restrictions
set forth in GSA ADP Schedule Contract with IBM Corp.
HelpCenter, IBM, and OS/2 are trademarks of the IBM Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States or other countries or both.
*P19K4540*
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Troubleshooting
If you follow the steps in the User’s Guide, and the configuration-setup program recognizes your drive at its true capacity, partition
and format your drive using instructions given in the “Partitioning and Formatting Your Drive” section in the User’s Guide. If the
configuration-setup program reports the drive capacity as smaller than what it actually is, you must use Disk Manager to access the full
capacity of the drive. For more information, refer to “Partitioning and Formatting Using Disk Manager” in the User’s Guide.
If your drive continues to function incorrectly after you restart your computer, check to make sure that the drive interface cable and the
drive power-supply cable are connected correctly. Next, attempt to disable the autodetection facility of your setup software as
described in “Step 1. Problem solving” in the User’s Guide Appendix B.
If your drive continues to function incorrectly after performing the above actions, your computer might have problems starting up
because the setup program in your BIOS cannot correctly identify your high-capacity drive. To solve these BIOS problems, try the
following actions:
If your drive part number is 07N4108, 07N4109, or 07N4110, change the configuration jumpers on the drive as shown in Set B (2
GB Clip Setting) in Figure 1. Return to the User’s Guide and attempt to complete the installation again. You will need to use
Disk Manager to access the full capacity of the drive. If your computer still functions incorrectly, contact the IBM HelpCenter
using information given in “Step 3. Placing the Call to IBM” in the User’s Guide Appendix B.
If your drive part number is 19K1618, 19K1619, or 19K1620, change the configuration jumpers on the drive as shown in Set B
(7.9 GB Clip Setting) in Figure 2. Return to the User’s Guide and attempt to complete the installation again. You will need to
use Disk Manager to access the full capacity of the drive. If your computer still functions incorrectly, Contact the IBM
HelpCenter using information given in “Step 3. Placing the Call to IBM” in the User’s Guide Appendix B.
Attention OS/2 users: This hard disk drive requires the latest OS/2 device drivers to use its full capacity. Go to the OS/2 Device
Driver Web page (OS/2 Device Driver Pak) at http://service.software.ibm.com/os2ddpak/html/index.htm to obtain the OS/2 hard
disk drive updates. Select OS/2 Component Updates. Select Installation Diskette Updates. Then select Greater than 4.3 GB
IDE Hardfile Support. Next, download the IDEDASD.EXE file. (Read helpful instructions for download instructions.) Follow
all the instructions in the README file included in the IDEDASD.EXE to install the updates. Use the diskettes to install the
device drivers that enable OS/2 to use the full capacity of your hard disk drive.
,
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Specifications
15 GB Drive 20.4 GB Drive 30 GB Drive
Performance (all values typical averages):
Read - seek time
Rotational speed
Buffer size
Part numbers:
Option part number
Drive part number
Field Replaceable Unit (FRU) part number
Logical parameters:
Number of heads
Number of cylinders
Number of sectors per track
LBAs or user sectors per drive
Disk transfer (buffer to host):
Burst (Max. MBps)
Ultra DMA Mode-5 (Ultra ATA/100)
Sustained (MBps) (minimum)
When referring to hard-disk-drive capacity, GB equals approximately 1 000 000 000 bytes and MB equals approximately 1 000000 bytes; total
user-accessible capacity may vary depending on the operating system.
Actual performance varies based upon many factors and is often less than the maximum possible.
Up to 192 KB reserved for drive firmware.
The drive supports all earlier ATA transfer modes.
8.7 ms
7200 RPM
2 MB
19K4460
07N4108 19K1618
19K1564
16
16383
63
29 336 832
100
18–35
8.7 ms
7200 RPM
2 MB
19K4461
07N4109 19K1619
19K4565
16
16383
63
39 876 480
100
18–35
8.7 ms
7200 RPM
2 MB
00N8203
07N4110 19K1620
19K1567
16
16383
63
58 600 080
100
18–35
Product warranties and notices
This section contains the product warranties and electronic emissions notices.
Warranty Statements
The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be
sure to read both the Part 1 that applies to your country and Part 2.
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms on page 3)
Worldwide except Canada, Puerto Rico, Turkey, and United States (Z125-5697-01 11/97)
(Part 1 - General Terms on page 5)
Worldwide Country-Unique Terms
(Part 2 - Country-Unique Terms on page 7)
IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General
Terms)
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify
those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for
resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any
combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or
otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement
of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your
reseller.
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Machine - 15/20.4/30 GB Ultra ATA/100 (EIDE) Hard Disk Drive Option P/Ns: 19K4460, 19K4461, 00N8203
Warranty Period* - Three Years
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where
service is performed.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The
warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of
Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the
Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the
Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it
with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may
not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating
environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or
alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES
APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding
Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at
1-800-565-3344. (In Toronto, call 416-383-3344.) You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore
them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its
country of installation. IBM may repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement
becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order
and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.
Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated,
serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or
upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the
removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under
warranty service.
You also agree to
1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides,
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