Hypercom M4230, T4230, T4220 Quick Manual

Hypercom Quick Guide
Terminal Models: T4220, T4230, M4230
Purchase Transaction (Debit)
Insert or swipe card
Select Merchant (multi merchant only)
Select Account
Enter PIN
Terminal/PIN Pad displays result
Purchase Transaction (Credit)
Insert or swipe card
Select Merchant (multi merchant only)
Select Credit on PIN Pad/Terminal
Enter PIN or Enter
Customer Sign (unless PIN)
Check signature
Press Yes/No on terminal
Purchase + Cash (Debit)
Press ENTER, Select 2
Insert or swipe card
Select Merchant (multi merchant only)
Enter Amount, press ENTER
Enter Cash Amount, press ENTER
Select Account
Enter PIN
Terminal/PIN Pad displays result
Manual Entry (Credit)
Enter card number
Enter expiry date
CSC on card, Enter YES or NO
Select 1 for Single Moto
Select Merchant (multi merchant only)
Enter Amount, press ENTER
Select credit on Terminal/PIN Pad
Chip Cards and PIN Bypass
When using a chip card a customer may not know their PIN number and need to sign. An option called PIN Bypass is available, press ENTER on the terminal when the PIN pad is waiting for a PIN to activate.
Tipping Transaction (Credit*)
Press ENTER, Select 5
Enter purchase amount, press ENTER
Insert or swipe card
Select credit on Terminal/PIN Pad
Customer signs receipt
Add Tip now YES/NO
Enter Tip Amount
* Works with signature only
Modify Tip Transactions
Press Blue Function, type 21
Find tip transaction and select adjust to
modify.
Transmit Tip Transactions
Press Merchant, 3 (Batch), 4 (TX Tip Trans).
Hospitality (Credit Pre-Authorisation)
Press ENTER, Select 6
Insert or swipe card
Select Merchant (multi merchant only)
Enter Amount, press Enter
Select Credit on PIN Pad/Terminal
Enter PIN or Enter
Customer Sign (unless PIN)
Check signature
Press Yes/No on terminal
Finalise (Complete Pre-Authorisation)
Press ENTER, Select 7
Enter Trans. No or ENTER to scroll
Modify transaction or confirm value.
Refund Transaction
Press ENTER, Select Refund
Select Merchant (multi merchant only)
Enter Amount, press Enter
Swipe merchant card
Enter merchant PIN
Insert or swipe card
Select Account
Enter PIN
Terminal/PIN Pad displays result
Hypercom Quick Guide © Zintel Payments Ltd 2009 Version 1.0
Hypercom Quick Guide
Terminal Models: T4220, T4230, M4230
Purchase Transaction (Debit)
Insert or swipe card
Select Merchant (multi merchant only)
Select Account
Enter PIN
Terminal/PIN Pad displays result
Purchase Transaction (Credit)
Insert or swipe card
Select Merchant (multi merchant only)
Select Credit on PIN Pad/Terminal
Enter PIN or Enter
Customer Sign (unless PIN)
Check signature
Press Yes/No on terminal
Purchase + Cash (Debit)
Press ENTER, Select 2
Insert or swipe card
Select Merchant (multi merchant only)
Enter Amount, press ENTER
Enter Cash Amount, press ENTER
Select Account
Enter PIN
Terminal/PIN Pad displays result
Manual Entry (Credit)
Enter card number
Enter expiry date
CSC on card, Enter YES or NO
Select 1 for Single Moto
Select Merchant (multi merchant only)
Enter Amount, press ENTER
Select credit on Terminal/PIN Pad
Chip Cards and PIN Bypass
When using a chip card a customer may not know their PIN number and need to sign. An option called PIN Bypass is available, press ENTER on the terminal when the PIN pad is waiting for a PIN to activate.
Tipping Transaction (Credit*)
Press ENTER, Select 5
Enter purchase amount, press ENTER
Insert or swipe card
Select credit on Terminal/PIN Pad
Customer signs receipt
Add Tip now YES/NO
Enter Tip Amount
* Works with signature only
Modify Tip Transactions
Press Blue Function, type 21
Find tip transaction and select adjust to
modify.
Transmit Tip Transactions
Press Merchant, 3 (Batch), 4 (TX Tip Trans).
Hospitality (Credit Pre-Authorisation)
Press ENTER, Select 6
Insert or swipe card
Select Merchant (multi merchant only)
Enter Amount, press Enter
Select Credit on PIN Pad/Terminal
Enter PIN or Enter
Customer Sign (unless PIN)
Check signature
Press Yes/No on terminal
Finalise (Complete Pre-Authorisation)
Press ENTER, Select 7
Enter Trans. No or ENTER to scroll
Modify transaction or confirm value.
Refund Transaction
Press ENTER, Select Refund
Select Merchant (multi merchant only)
Enter Amount, press Enter
Swipe merchant card
Enter merchant PIN
Insert or swipe card
Select Account
Enter PIN
Terminal/PIN Pad displays result
Hypercom Quick Guide © Zintel Payments Ltd 2009 Version 1.0
Hypercom Quick Guide
Terminal Models: T4220, T4230, M4230
Terminal Logon
Press Merchant key, then select “4” or Terminal.
1. Transaction
2. Print
3. Batch
Press “1” to Logon the terminal.
1. Logon
2. Password
3. Training Mode
Reprint Receipt
Press Merchant key, then select “2” or Print.
1. Transaction
2. Print
3. Batch
Press “1” to reprint a transaction.
1. Reprint Trans
2. Reports
3. Batch Pending
Press “1” to reprint the last transaction or “2” to find a transaction based on the Tran number.
Setup Merchant Function Home
Select Item or Scroll
Terminal
Setup Merchant Function Home
Select Item or Scroll
Print
Print
1. Last
2. Invoice
Settlement Cutover
Press Merchant key, then select “3” or Batch.
Setup Merchant Function Home
Select Item or Scroll
1. Transaction
2. Print
3. Batch
Press “1” to initiate Settle Cutover.
1. Settle Cutover
2. Settle Inquiry
3. TX Vouchers
A settlement cutover will send stored transactions prior to starting Cutover.
Settlement Inquiry
Press Merchant key, then select “3” or Batch. Press “2” to initiate Settle Inquiry.
1. Settle Cutover
2. Settle Inquiry
3. TX Vouchers
Select day, month and year for inquiry to return cutover receipt.
Batch
Batch
Hypercom Quick Guide © Zintel Payments Ltd 2009 Version 1.0
Hypercom Quick Guide
Terminal Models: T4220, T4230, M4230
Terminal Logon
Press Merchant key, then select “4” or Terminal.
1. Transaction
2. Print
3. Batch
Press “1” to Logon the terminal.
1. Logon
2. Password
3. Training Mode
Reprint Receipt
Press Merchant key, then select “2” or Print.
1. Transaction
2. Print
3. Batch
Press “1” to reprint a transaction.
1. Reprint Trans
2. Reports
3. Batch Pending
Press “1” to reprint the last transaction or “2” to find a transaction based on the Tran number.
Setup Merchant Function Home
Select Item or Scroll
Terminal
Setup Merchant Function Home
Select Item or Scroll
Print
Hypercom Quick Guide © Zintel Payments Ltd 2009 Version 1.0
Print
1. Last
2. Invoice
Settlement Cutover
Press Merchant key, then select “3” or Batch.
Setup Merchant Function Home
Select Item or Scroll
1. Transaction
2. Print
3. Batch
Press “1” to initiate Settle Cutover.
1. Settle Cutover
2. Settle Inquiry
3. TX Vouchers
A settlement cutover will send stored transactions prior to starting Cutover.
Settlement Inquiry
Press Merchant key, then select “3” or Batch. Press “2” to initiate Settle Inquiry.
1. Settle Cutover
2. Settle Inquiry
3. TX Vouchers
Select day, month and year for inquiry to return cutover receipt.
Batch
Batch
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