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DW6002
Installation Manual
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Hughes DW6000, DW6002 Installation Manual

Hughes
DW6000/DW6002 Series Installation Guide
1033295-0001 Revision A
March 31, 2006
Copyright © 2003, 2004, 2006 Hughes Network Systems, LLC
20876.
Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Trademarks
Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems, LLC. All other trademarks are the property of their respective owners.
Contents
Important safety information . . . . . . . . . . . . . . . . . . . xvii
Types of warnings used in this manual . . . . . . . . . . . . . . . . . .xvii
About this document . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Scope and audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Audience profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Organization and updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Revision record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxii
Chapter 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Equipment overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Equipment and cable specifications . . . . . . . . . . . . . . . . . . . . . . .4
Installation methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Satellite-based commissioning (SBC) overview . . . . . . . . . . . . .8
SBC configuration file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2 Installing the DW6000 using satellite-based
commissioning (SBC). . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System pre-installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installation PC requirements . . . . . . . . . . . . . . . . . . . . . . . . .10
Customer installation requirements . . . . . . . . . . . . . . . . . . . .10
Summary of DW6000 installation process. . . . . . . . . . . . . . . . .12
Post-installation tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
DW6000 items required for installation. . . . . . . . . . . . . . . . . . .14
Qualifying the customer’s PC with the qualification tool . . .14
Installing the antenna assembly . . . . . . . . . . . . . . . . . . . . . . . . .15
The power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Assembling the DW6000 and connecting it to the installer PC.18
Powering up and reading the DW6000 LED display. . . . . . . . .21
Obtaining the IP address and testing the Ethernet
connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Uploading the SBC configuration file to the DW6000 . . . . . . .23
Commissioning the DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . .26
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Post-installation tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Confirming all files up-to-date . . . . . . . . . . . . . . . . . . . . . . . .40
Connecting the DW6000 to the customer’s computer . . . . . .42
If the customer cannot browse . . . . . . . . . . . . . . . . . . . . . .42
Printing the System Information page . . . . . . . . . . . . . . . . . .43
Creating a shortcut to the System Control Center . . . . . . . . .44
Chapter 3
The System Control Center . . . . . . . . . . . . . . . . . . . . . .45
System Control Center overview . . . . . . . . . . . . . . . . . . . . . . . .46
Accessing the System Control Center . . . . . . . . . . . . . . . . . . . .47
If the System Control Center is not accessible. . . . . . . . . . . . 48
The Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Connectivity Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
System Status page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Reception Information page. . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Receive Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Transmission Information page . . . . . . . . . . . . . . . . . . . . . . . . .56
Transmit status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
The Connectivity Test Link . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Network Operations Center (NOC) Connectivity . . . . . . . . .62
The Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Advanced pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
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Chapter 4
DW6000 LEDs and troubleshooting . . . . . . . . . . . . . . .67
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Cannot surf but can access the System Control Center . . . . . . .68
Checking that the unit is commissioned. . . . . . . . . . . . . . . . .68
Checking receive signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Checking transmit signal . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Checking that TCP acceleration is operational . . . . . . . . . . .71
Checking Network Operations Center (NOC) connectivity. .72
Checking for viruses and firewall issues . . . . . . . . . . . . . . . .74
Cannot access the System Control Center . . . . . . . . . . . . . . . . .74
The DW6000 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Fatal error indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
All LEDs off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Checking the Power LED. . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Checking the LAN LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
LAN LED is lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
If LAN LED stays lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
If LAN LED goes dark . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Device other than computer connected to DW6000 . . . . . . . . .80
Problem: Receive LED not on . . . . . . . . . . . . . . . . . . . . . . . .80
Problem: System LED not lit . . . . . . . . . . . . . . . . . . . . . . . . .80
Problem: Power LED not on . . . . . . . . . . . . . . . . . . . . . . . . .81
Problem: Power LED blinking. . . . . . . . . . . . . . . . . . . . . . . .81
Appendix A Installing the DW6000 using dial-up commissioning . .83
System pre-installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Installation PC requirements . . . . . . . . . . . . . . . . . . . . . . . . .83
Customer installation requirements . . . . . . . . . . . . . . . . . . . .84
Summary of DW6000 installation process. . . . . . . . . . . . . . . . .85
Post-installation tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Installing the antenna assembly . . . . . . . . . . . . . . . . . . . . . . . . .86
Installing the installation software . . . . . . . . . . . . . . . . . . . . . .87
Installing the DW6000 using a modem . . . . . . . . . . . . . . . . . . .89
Qualifying the customer’s PC with the qualification tool . . .91
The power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Modem installation method . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Powering up and reading the DW6000 LED display. . . . . . . . .97
Obtaining the IP address and testing the Ethernet connection97
Running the DW6000 installation software, commissioning, and
registering the customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Post-commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Peaking the satellite signal . . . . . . . . . . . . . . . . . . . . . . . . . .105
Connecting the DW6000 to the customer’s computer . . . . .111
Post-installation tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
If the customer cannot surf. . . . . . . . . . . . . . . . . . . . . . . . . .112
Appendix B Installing the DW6000 using the Installer Console. . .113
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Items needed for installation . . . . . . . . . . . . . . . . . . . . . . . . . .114
Qualifying the customer’s PC with the qualification tool . .114
Installation PC requirements . . . . . . . . . . . . . . . . . . . . . . . .114
Customer installation requirements . . . . . . . . . . . . . . . . . . .115
Installing the antenna assembly . . . . . . . . . . . . . . . . . . . . . . . .116
The power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
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AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Installer console installation method . . . . . . . . . . . . . . . . . .119
Powering up and reading the DW6000 LED display. . . . . . . .123
Obtaining the IP address and testing the Ethernet
connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Communicating with the DW6000 via Hyperterminal . . . . . .125
Configuring Boot Parameters. . . . . . . . . . . . . . . . . . . . . . . .129
The Installation Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Antenna Pointing - Receiver. . . . . . . . . . . . . . . . . . . . . . .132
Antenna Pointing - Transmitter, Manual . . . . . . . . . . . . .134
Antenna Pointing - Transmitter, Automatic . . . . . . . . . . . 134
Force ranging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Verifying software download. . . . . . . . . . . . . . . . . . . . . . . . . .136
DW6000 status information via the Installer Console . . . . . . .137
Verifying correct DW6000 operation. . . . . . . . . . . . . . . . . . . .138
Displaying traffic statistics . . . . . . . . . . . . . . . . . . . . . . . . . .139
Displaying PEP statistics . . . . . . . . . . . . . . . . . . . . . . . . . . .139
The Final Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Other options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Display active routing table . . . . . . . . . . . . . . . . . . . . . . .140
Reset history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Reading factory information. . . . . . . . . . . . . . . . . . . . . . .140
Appendix C Configuring the installer laptop for IP addressing. . .141
Windows 98SE and ME . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Appendix D
Installing VADB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
VADB pre-installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Installation procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Verifying the VADB profile is loaded on the DW6002. . . .151
Testing the telephone line. . . . . . . . . . . . . . . . . . . . . . . . . . .153
Connecting the DW6002 to the telephone line. . . . . . . . . . .153
Testing VADB functionality . . . . . . . . . . . . . . . . . . . . . . . .154
DW6002 LED appearance during VADB operation . . . . . . . .156
Troubleshooting VADB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Appendix E
Using the Fallback Updater utility . . . . . . . . . . . . . . . .159
Saving the utility on the installer laptop. . . . . . . . . . . . . . . . . .159
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1033295-0001 Revision A
Configuring the TCP/IP properties on the installer laptop. . . . 160
Windows 98SE and ME . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
Updating the fallback.bin file. . . . . . . . . . . . . . . . . . . . . . . . . .166
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Appendix F
Disabling the Web browser’s proxy connection . . . . .171
Internet Explorer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Netscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Appendix G
Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Installation summary and checklist . . . . . . . . . . . . . . . . . . . . .175
Appendix H
Lat/Long Decimals to Minutes Table. . . . . . . . . . . . . .177
Appendix I
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . .179
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Abbreviations and Acronyms . . . . . . . . . . . . . . . . . . . .187
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
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• Contents 1033295-0001 Revision A
Figures
Chapter 1
1. DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2. Remote site with DW6000 installed, single computer . . . . . . . . . . . . . . . . . . . . .2
3. Remote site with DW6000 installed, wired (Ethernet) LAN . . . . . . . . . . . . . . . .3
4. Remote site with DW6000 installed, wireless LAN. . . . . . . . . . . . . . . . . . . . . . .3
Chapter 2
5. Items required for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
6. AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
7. DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
8. Orienting pedestal base and DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
9. DW6000 ridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
10. Two front guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
11. Pedestal base clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
12. Connecting component interconnection cables . . . . . . . . . . . . . . . . . . . . . . . . .20
13. TCP/IP Properties screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
14. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
15. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
16. Advanced page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
17. Setup screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
18. Configuration File Upload screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
19. Locating the sbc.cfg file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
20. Confirming sbc.cfg file upload to the DW6000 . . . . . . . . . . . . . . . . . . . . . . . . .25
21. Initial registration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
22. Antenna location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
23. Entering location manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
24. Verifying antenna location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
25. Selecting the satellite and transponder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
26. Entering satellite parameters manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
27. Verifying satellite parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
28. Receive pointing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
29. Receive pointing results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
30. Cross Pol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
31. Manual cross-pol warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
32. Manual cross-pol test results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
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33. Selecting the registration server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
34. Registration in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
35. Secure connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
36. Entering SAN and PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
37. Registration information (to be recorded on Quick Start Guide) . . . . . . . . . . . .38
38. Registration complete - restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
39. Close for terminal reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
40. System Control Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
41. System Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
42. Final configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
43. System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
44. Creating a shortcut on the desktop to the System Control Center . . . . . . . . . . . 44
Chapter 3
45. System Control Center Home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
46. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
47. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
48. System indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
49. System Status indicator reporting a problem . . . . . . . . . . . . . . . . . . . . . . . . . . .49
50. System Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
51. Reception info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
52. DW6000 connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
53. Transmission Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
54. System Information; print and save this page . . . . . . . . . . . . . . . . . . . . . . . . . .62
55. Connectivity Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
56. Help menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
57. Advanced pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
• Figures
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1033295-0001 Revision A
Chapter 4
58. System Information page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
59. Reception info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
60. Transmission info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
61. System Status, TCP Acceleration Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
62. Connectivity Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
63. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
64. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
65. DW6000 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
66. DW6000 power and cable connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Appendix A
67. Installation screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
68. Device Installation Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
69. Websetup Welcome screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
70. Items required for installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
71. AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
72. DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
73. Orienting pedestal base and DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
74. DW6000 ridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
75. Two front guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
76. Pedestal base clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
77. Connecting the power supply and installer PC to the DW6000. . . . . . . . . . . . .96
78. TCP/IP Properties screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
79. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
80. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
81. Welcome screen; choose proper registration server. . . . . . . . . . . . . . . . . . . . . .99
82. Websetup - Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
83. Dial up connection may be necessary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
84. Registration Connection - Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
85. Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
86. Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
87. Enter ZIP code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
88. Antenna Pointing - Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
89. Finish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
90. Antenna Location; verify ZIP code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
91. Antenna Pointing - Satellite Parameters screen . . . . . . . . . . . . . . . . . . . . . . . .106
92. Antenna Pointing - Receiver screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
93. Start manual cross-pol; pass and peak isolation. . . . . . . . . . . . . . . . . . . . . . . .107
94. Transmit pointing caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
95. Transmit pointing caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
96. Manual ACP caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
97. Manual cross-pol passed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
98. Auto cross-pol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
99. Transmit pointing caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
100. ACP passes; select Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
101. Exiting Antenna Pointing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
102. Final cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Appendix B
103. Items required for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
104. AC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
105. DC/DC power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
106. Orienting pedestal base and DW6000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
107. DW6000 ridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
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108. Two front guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
109. Pedestal base clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
110. Connecting component interconnection cables . . . . . . . . . . . . . . . . . . . . . . . .122
111. TCP/IP Properties screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
112. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
113. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
114. Connection Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
115. Connect To . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
116. DW6000 Properties, Settings tab selected . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
117. ASCII Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
118. Initial Install Console screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
119. BOOT ROM installer console Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .128
120. Satellite Interface Statistics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
121. VSAT Return Path Parameter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
122. Display Current Configuration screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
123. Installation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
124. Antenna Pointing - Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
125. Display Main Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
126. DW6000 reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
127. Display Main Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
128. Display Traffic Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
129. Display PEP Statistics screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
130. Final Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
131. Active Routing Table display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
132. Reset history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
xii
Appendix C
133. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
134. Network window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
135. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
136. Gateway tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
137. Network and Dial-up Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
138. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
139. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
140. Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
141. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
142. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Appendix D
143. Advanced pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
144. Verifying the VADB profile is loaded on the DW6002. . . . . . . . . . . . . . . . . .152
145. Final hardware installation for VADB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
• Figures 1033295-0001 Revision A
146. Verify VADBLINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
147. DW6002 LED appearance during VADB operation . . . . . . . . . . . . . . . . . . . .156
Appendix E
148. Saving the Fallback Updater utility on the installer laptop . . . . . . . . . . . . . . .159
149. Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
150. Network window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
151. TCP/IP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
152. Network and Dial-up Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
153. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
154. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
155. Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164
156. Local Area Connection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
157. Internet Protocol Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
158. Successful ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
159. Failed ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
160. Entering the DW6000’s IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
161. Failed ping test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Appendix F
162. Internet Options, Connections tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
163. “Use a proxy browser” unchecked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
164. Proxy settings screen; delete HTTP information . . . . . . . . . . . . . . . . . . . . . . .173
165. Direct Connection to the Internet disables proxy. . . . . . . . . . . . . . . . . . . . . . .173
• Figures
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xiv
• Figures 1033295-0001 Revision A
Tables
Chapter 1
1. DW6000 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2. RG-6 cable specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3. RG-11 cable specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
4. Heliax cable specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chapter 3
5. Receive code (RxCode) messages and corrective actions . . . . . . . . . . . . . . . . .53
6. Transmit (TxCode) messages and corrective actions. . . . . . . . . . . . . . . . . . . . .57
Chapter 4
7. DW6000 LED operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Appendix D
8. DW6002 LED appearance during VADB operation . . . . . . . . . . . . . . . . . . . .157
• Tables
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• Tables 1033295-0001 Revision A
Important safety information
For your safety and protection, read this entire manual before you attempt to install the DW6000. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary.
Types of warnings used in this manual
This section introduces the various types of warnings used in this manual to alert you to possible safety hazards.
DANGER
Indicates an imminent electric shock hazard, which, if not avoided, will result in death or serious injury.
WARNING
Indicates a potential electric shock hazard, which, if not avoided, could result in death or serious injury.
DANGER
Indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury.
WARNING
Indicates a potentially hazardous situation, which, if not avoided, could result in death or serious injury.
• Important safety information 1033295-0001 Revision A
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CAUTION
Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.
CAUTION
Indicates a situation or practice that might result in property damage.
Note: A note provides additional information.
xviii
• Important safety information 1033295-0001 Revision A
About this document
Scope and audience
Audience profile
This manual describes installing and servicing the Hughes DW6000 terminal. The instructions in this manual are also applicable to the DW6002. The DW6002 is a DW6000 equipped with an internal modem to support the Virtual Private Network Automatic Dial Backup (VADB) feature.
This manual addresses installers, network system engineers, and network operators who install, commission, operate, and maintain the system.
The DW6000/DW6002 is installed by professional telecommunications installers. This product cannot be installed by the end user.
There are four primary audiences:
• Hughes Installers – at this time, only Hughes installers will install this product.
• Installer trainers, who prepare separate instructions for the installers.
• Call center operators, who respond to user’s calls.
• Call center trainers, who train call center operators.
Organization and updates
This manual is organized into the following chapters and appendices:
Chapter 1 – Introduction gives an overview of the DW6000 and its components.
Chapter 2 – Installing the DW6000 using satellite-based commissioning (SBC) explains how to install the DW6000 using
satellite-based commissioning (SBC).
Chapter 3 – The System Control Center describes the System Control Center that provides configuration and status information.
Chapter 4 – DW6000 LEDs and troubleshooting describes LED activity and troubleshooting strategies.
• About this document
1033295-0001 Revision A
xix
Appendix A – Installing the DW6000 using dial-up commissioning provides instructions on how to use the backup
dial commissioning method.
Appendix B – Installing the DW6000 using the Installer Console explains how to use the Installer Console to commission DW6000s for enterprise customers. Only use this installation method if instructed to do so by Hughes.
Appendix C – Configuring the installer laptop for IP addressing provides information on configuring the laptop in various Microsoft operating systems.
Appendix D – Installing VADB provides instructions on how to install the optional Virtual Private Network Automatic Dial Backup (VADB) feature.
Appendix E – Using the Fallback Updater utility explains how to use the Fallback Updater utility to update the fallback.bin file on a DW6000.
Appendix F – Disabling the Web browser’s proxy connection explains how to disable proxy server settings for Internet Explorer and Netscape.
Appendix G – Installation checklist provides an installation checklist.
Appendix H – Lat/Long Decimals to Minutes Table provides conversion information for installations where this data is entered manually.
There is also a safety summary, glossary, list of abbreviations and acronyms, and index.
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• About this document 1033295-0001 Revision A
Conventions
This manual follows the typographical conventions shown below to help clarify instructions:
Example Explanation
Click Exit.
The system displays the following:
Are you ready?
Type exit Enter a value in the Time field.
Retrieve the following file:
O:\template\techman_r3
Press ALT+V to view the menu.
Select the Edit menu.
Go to Edit →
Spelling Checker
Indicates the names of command buttons that execute an action. Indicates all system messages and prompts as the system displays them. Indicates operator input. Indicates the names of fields on windows. Indicates file names or file paths referenced in the manual. Indicates function or keyboard keys. Press two keys simultaneously—in this case, Alt and V. Indicates the names of menu bar options on a software screen. Indicates a menu/submenu sequence for selecting an action or option
Related publications
The installation of this product may also require the use of one of the following antenna or outdoor unit manuals:
• Satellite Dish Installation Guide DW4000-Ku Two-Way Ku-band Antenna Model AN4-074 (1035567-0001)
• Satellite Dish Installation Guide DW4000 Ku Antenna for Enterprise Mounts Model AN6-074 (1035566-0001)
• Outdoor Unit Installation Guide DW4000-098 DW4000-120
(1032025-0001)
• .89/.98M Ku-Band Rx/Tx Series 1892/1982 Antenna System Assembly Manual (Prodelin 4906-629)
• 1.2m Ku-Band Rx/Tx Series 1132 Antenna System
(Prodelin 4906-630)
• 1.8m Ku-Band Rx/Tx Series 1194 Antenna System (Prodelin 4096-394)
• Ku/Ka Upgradeable Antenna Site Preparation Guide .98m and 1.2m (1035678-0001)
• Assembly Instructions for the 1.2m Ku-Band Upgradeable Antenna (1035931-0001)
• Assembly Instructions for the 98cm Ku-Band Upgradeable Antenna (1035930-0001)
• About this document
1033295-0001 Revision A
xxi
Revision record
Revision Date of issue Scope
Rev 1 6/28/03 Initial release
Rev 2 9/16/03 SBC installation instructions
revised to use 192.168.0.1; troubleshooting instructions ported from User Guide 1033294-0001.
Rev 3 03/04/04 Added information on SBC
configuration file.
Rev 4 05/18/04 Added software release 4.2.3
updates and an appendix for disabling Web browser proxy server settings.
Rev 5 10/27/04 Added "DW6002" to the document
title. Revised DVADB appendix to support DW6002. Added a new appendix for the Fallback Updater utility.
Rev 6 12/23/04 Updated manual to support new
DC/DC power supply.
Rev A 03/31/06 New Hughes branding
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• About this document
Chapter 1
Introduction
This chapter discusses:
• Equipment overview on page 1
• Equipment and cable specifications on page 4
• Installation methods on page 7
• Satellite-based commissioning (SBC) overview on page 8
Equipment overview
The DW6000 is designed to provide Internet or corporate Intranet connectivity via satellite through a single terminal. The receive and transmit capability is housed in a single chassis as shown in Figure 1.
The DW6002 is a DW6000 equipped with an internal modem to support the Virtual Private Network Automatic Dial Backup (VADB) feature for enterprise customers.
Note: The instructions in this manual apply to both the DW6000 and DW6002; however, only the DW6000 is referenced in the instructions. The DW6002 is specifically referenced in Appendix D.
Figure 1: DW6000
Chapter 1 • Introduction
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1
The DW6000, in combination with an antenna and an Ethernet hub or wireless base station, provides satellite connectivity for multiple local area network (LAN) hosts. All the necessary software resides on the DW6000, which serves as the router. Because the software is on the DW6000, there is no need for a computer to run any client software.
The end user or customer must supply and configure all hardware and software necessary to install and operate a wired (Ethernet) or wireless LAN.
Figure 2 illustrates the functionality of the DW6000 within a network. The DW6000 is independent of operating platforms. It can also be used with devices other than computers, such as point-of-sale (POS) terminals or credit verification devices.
Figure 3 illustrates the functionality of a DW6000 within a wired local area network (LAN). The Ethernet hub that supports the LAN is connected to the DW6000.
Figure 4 illustrates the functionality of a DW6000 within a wireless LAN. The wireless base station that supports the LAN is connected to the DW6000.
POS Terminal
or other device
Unix Mac PC
Linux
G-28342 F 03/17/06
Note: Customers who install networks may need a router rather than a hub, depending on their service plan.
Satellite
Inroute
(to NOC)
Outroute
(from NOC)
Antenna
DW6000
Internet
Figure 2: Remote site with DW6000 installed, single computer
Network
Operations
Center (NOC)
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Unix
POS terminal
or other device
Ethernet
hub
Satellite
Inroute
Mac
PC
Linux
Unix
Mac
G-25787 F 08/05/03
POS terminal
or other device
Outroute
Antenna
Gateway
Internet
Figure 3: Remote site with DW6000 installed, wired (Ethernet) LAN
Wireless
base station
Satellite
Inroute
Network
Operations
Center (NOC)
PC
Linux
G-26179 F 08/20/03
Outroute
Antenna
Gateway
Internet
Figure 4: Remote site with DW6000 installed, wireless LAN
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Network
Operations
Center (NOC)
3
Equipment and cable specifications
Table 1 lists DW6000 equipment specifications.
Tables 2 - 4 list cable specifications for RG-6, RG-11, and Heliax cable. The cable specifications are the same regardless of the type of antenna used and are determined by the distance from the DW6000 to the antenna assembly.
Ta b l e 1 : DW6000 Specifications
Product Element Specification
Weight 2.4 lb (1.089 kg)
Width 1.7 in (4.32 cm)
Height 9.5 in (24.13 cm)
Depth 10.5 in (26.67 cm)
AC/DC power supply
Electrical requirements:
• Input line voltage
• Input line frequency
• Rated power consumption
4.5 in (11.43 cm) with pedestal base
9.75 in (24.77 cm) with pedestal base
PN 1031105-0001 Rev B
100 - 240 V - 2A max
50-60 HZ AC
64 W
Power cord
DC/DC power supply
Electrical requirements:
• Input line voltage
• Rated power consumption
Power cord
Safe operating tempera­ture range
Safe operating humidity 5% to 95% non-condensing
Safe altitude 10,000 ft.
Cooling method Convection
Por ts • One Ethernet LAN port supporting
Main processor 133 Mhz
Detachable power cord for 110 VAC outlet
type
PN 1033554-0001 Rev B
12.7 - 25 V - 10A max 64 W
Detachable power input cables and
connector
0 to 40 degrees C (above 5000 feet altitude, reduce maximum temperature by 1 degree C per 1000 feet)
10BaseT or 100BaseT operation, RJ45 switched
• Telephone line port (DW6002 only)
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Table 1: DW6000 Specifications
Product Element Specification
Main memory 32MB
Flash memory 8MB
Protocol Support TCP/IP protocol suite
Note: The following cable specifications represent minimum cable requirements. Failure to meet these requirements may require you to replace the cables at a later time with cables that meet the requirements listed in this section.
Tab l e 2 : RG-6 cable specifications
Cable length from
antenna assembly to
Type of cable to be used
computer
Receive Tran smi t
Up to 100 ft. RG-6 with copper
clad steel conductor (DC resistance of CommScope 5730 or less)
Up to 300 ft. RG-6 with solid
copper center conductor (CommScope 5729 or equivalent)
300 ft. to 420 ft. RG-6 with solid
copper center conductor and quad shield (CommScope 5781 or equivalent) (PN 1029265-0001)
• A higher grade of cable can be used for an installation where a lower grade is specified. For example, an RG-6 cable with solid copper center conductor and quad shield can be used for installations where the cable length is less than 300 ft. Never use a lower grade of cable than specified. Be sure to record the grade of the cable used for the installation. The grade is printed on the cable every few feet. Never use a cable which does not have the manufacturers name and its grade clearly printed on it!
• The choice of grounding scheme may affect the choice of cable used. Meeting the National Electrical Code grounding requirements is easier if you use RG-6 cable with a solid copper center conductor and quad shield. However, you can also meet the requirements by using RG-6 cable with a solid copper center conductor or copper clad steel conductor only and grounding the mast as described in the appropriate antenna installation manual.
RG-6 with copper clad steel conductor (DC resistance of CommScope 5730 or less (32 ohms/1000 ft.))
RG-6 with solid copper center conductor (CommScope 5729 or equivalent)
RG-6 with solid copper center conductor and quad shield (CommScope 5781 or equivalent) (PN 1029265-0001)
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Tab l e 3 : RG-11 cable specifications
Cable length from
antenna assembly to
Type of cable to be used
computer
Receive Tran smi t
Up to 270 ft. RG-11 with copper
clad steel conductor (CommScope 5916)
Tab l e 4 : Heliax cable specifications
Cable length from
antenna assembly to
Type of cable to be used
computer
Receive Tran smi t
Up to 1370 ft. 1/2-inch Heliax
cable (Andrew LDF4-75A or equivalent)
CAUTION
Remember to:
• Install 360° weatherproofing for all connections.
• Install drip loops when needed.
• Install service loops when needed.
RG-11 with copper clad steel conductor (CommScope 5916)
1/2-inch Heliax cable (Andrew LDF4-75A or equivalent)
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Note: Coaxial cables with copper clad steel center conductors must have the DC resistance of CommScope 5730 or less (32 ohms/1000 feet). The cable length cannot exceed 100 feet.
Note: Do not use splitters.
Note: Use plenum rated cable only if the cable is to be run in plenum space which is carrying return air for the air circulation system, or when local laws require it.
Installation methods
There are three ways to install the DW6000:
• Satellite-based commissioning (SBC) is now the preferred method. All commissioning is done over the satellite connection. No installer software is required. Assemble and install the system using the instructions in
Chapter 2 –
Installing the DW6000 using satellite-based commissioning (SBC).
• If SBC is not available and an analog phone line is available, use the installer software and your laptop to install and commission the system. See
Appendix A – Installing the
DW6000 using dial-up commissioning, on page 83.
• If SBC and an analog phone line are not available, use the Installer Console to install and commission the system. See Appendix B – Installing the DW6000 using the Installer Console, on page 113.
CAUTION
Only use the Installer Console to install the DW6000 if instructed to do so by Hughes.
Note: Sometimes the unit must be configured via the Installer Console for various reasons. Only units installed for enterprise customers can be configured via the Installer Console. The installation specification will note when SBC or dial-up commissioning is not available. In those cases, follow the instructions in Installer Console, on page 113.
Appendix B – Installing the DW6000 using the
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Satellite-based commissioning (SBC) overview
Satellite-based commissioning (SBC) is currently the preferred commissioning method for registering DW6000 units. The SBC process is completed via satellite and does not require a dial-up connection to the registration server.
Note: A dial-up connection to the registration server is required if SBC is not available.
Procedures to complete SBC are provided in Chapter 2 –
Installing the DW6000 using satellite-based commissioning (SBC).
SBC configuration file
An SBC configuration file (sbc.cfg) is present in DW6000s that support SBC. The sbc.cfg file contains satellite information for SBC and the auto-commissioning server (ACS) to be used during the commissioning process. Occasionally, new satellites are activated to support satellite service. As a result, installers might be required to upload an sbc.cfg file to the DW6000 prior to installation or manually enter satellite parameters during the installation process.
If a new satellite is activated, and a new sbc.cfg file is available for installers, then installers will be instructed to download the sbc.cfg file from an installation support Web site. The sbc.cfg file must be saved on the installer laptop prior to commissioning and then uploaded to the DW6000. Instructions for uploading the sbc.cfg file to the DW6000 are provided in configuration file to the DW6000 on page 23.
If a new satellite is activated, and a new sbc.cfg file is not available, then the new satellite parameters will be distributed to installers via a technical update e-mail or in an installation specification. The satellite parameters must be manually entered.
If SBC is not available, the DW6000 system must be installed using a dial-up connection to the registration server (refer to Appendix A – Installing the DW6000 using dial-up
commissioning) or manually (refer to Appendix B – Installing the DW6000 using the Installer Console).
Uploading the SBC
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