Hughes BGAN 9201 User Manual
Copyright 2005 Hughes Network Systems, LLC.
All rights reserved. This publication and its contents are proprietary to Hughes
Network Systems, LLC. No part of this publication may be reproduced in any
form or by any means without the written permission of Hughes Network Systems,
LLC., 11717 Exploration Lane, Germantown, Maryland 20876.
Hughes Network Systems, LLC., has made every effort to ensure the correctness
and completeness of the material in this document. Hughes Network Systems,
LLC., shall not be liable for errors contained herein. The information in this
document is subject to change without notice. Hughes Network Systems, LLC.
makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular
purpose.
Trademarks
All trademarks, marks, names, or product names referenced in this publication
are the property of their respective owners, and Hughes Network Systems, LLC.
neither endorses nor otherwise sponsors any such products or services referred to
herein.
HUGHES and Hughes Network Systems are trademarks of Hughes Network
Systems, LLC.
INMARSAT is a trademark of the International Mobile Satellite Organization. The
Inmarsat LOGO and the trademark BGAN are trademarks of Inmarsat (IP)
Company Limited. All trademarks are licensed to Inmarsat Limited.
SAFETY INFORMATION
For your safety and protection, read this entire user manual before you
attempt to use the Broadband Global Area Network (BGAN) Satellite
Terminal. In particular, read this safety section carefully. Keep this safety
information where you can refer to it if necessary.
WARNING SYMBOLS USED IN THIS MANUAL
WARNING
Potential radio Frequency (RF) hazard. Where you see this
alert symbol and WARNING heading, strictly follow the
warning instructions to avoid injury to eyes or other
personal injury.
WARNING
Where you see this alert symbol and WARNING heading,
strictly follow the warning instructions to avoid personal
injury.
DANGER
Electric shock hazard: Where you see this alert symbol and
DANGER heading, strictly follow the warning instructions to
avoid electric shock injury or death.
WARNINGS FOR SATELLITE TERMINAL
DO NOT STAND IN FRONT OF THE ANTENNA
This device emits radio frequency energy when in the
transmit mode. To avoid injury, do not place head or other
body parts in front of the satellite antenna when system is
operational. Maintain a distance of two meters away from
the front of the Satellite Terminal antenna.
BGAN Terminal User's Guide i
PROPERLY GROUND THE ANTENNA
Failure to properly ground the optional external antenna
may result in severe personal injury or death. Do not
attempt to ground the optional external antenna unless
you have the skills to do so in accordance with local
electrical codes.
DO NOT OPERATE DURING ELECTRICAL STORMS
Operation of the Satellite Terminal during electrical storms
may result in severe personal injury or death. Disconnect
the Terminal from the computer and store the unit indoors
if lightning is anticipated in the area of operation.
GENERAL
Handle your Satellite Terminal with care. The enclosure is
weather resistant per IEC 60529 IP55; however, do not
submerge the unit or expose it to severe rain storms. Avoid
exposing your Satellite Terminal to extreme hot or cold
Terminal is -25ºC to +60ºC.
Avoid placing the Terminal close to cigarettes, open
flames or any source of heat.
Changes or modifications to the Terminal not expressly
approved by Hughes Network Systems could void your
authority to operate this equipment.
Only use a soft damp cloth to clean the Terminal.
To avoid impaired Terminal performance, please ensure
the unit’s antenna is not damaged or covered with foreign
material like paint or labeling.
When inserting the USIM/SIM, do not bend the it or
damage the contacts in any way. When connecting the
interface cables, do not use excessive force.
IN THE VICINITY OF BLASTING WORK AND IN EXPLOSIVE
ENVIRONMENTS
Never use the Satellite Terminal where blasting work is in
ii BGAN Terminal User's Guide
progress. Observe all restrictions and follow any regulations
or rules. Areas with a potentially explosive environment are
often, but not always, clearly marked. Do not use the
Terminal while at a petrol filling station. Do not use near
fuel or chemicals.
QUALIFIED SERVICE
Do not attempt to disassemble your Satellite Terminal. The
unit does not contain consumer-serviceable components.
Only qualified service personnel may install or repair
equipment.
BATTERIES AND ACCESSORIES
Use approved batteries (HNS P/N 3003702-0001) and
accessories only. Use of non-approved accessories may
result in loss of performance, damage to the Satellite
Terminal, fire, electric shock or injury.
AC Mains power adapter (HNS P/N 3003727-0001) is for
indoor use only. It has an indoor operating temperature
range of 0ºC to +40ºC and provides an output voltage of
20 VDC.
The storage capability of the battery decreases when
operated.
Battery charging should only be attempted when the
temperature is within the range of 0 to 45 degrees C.
CONNECTING DEVICES
Never connect incompatible products. When connecting
the Satellite Terminal to any other device, read the
device’s User Manual for detailed safety instructions.
BGAN Terminal User's Guide iii
PACEMAKERS
The various brands and models of cardiac pacemakers
available exhibit a wide range of immunity levels to radio
signals. Therefore, people who wear a cardiac pacemaker
and who want to use a Satellite Terminal should seek the
advice of their cardiologist. If, as a pacemaker user, you
are still concerned about interaction with the Satellite
Terminal, we suggest you follow these guidelines:
Maintain a distance of 30 cm between the Terminal
and your pacemaker;
Maintain a distance of two meters from the front of
the unit’s antenna;
Refer to your pacemaker product literature for
information on your particular device.
If you have any reason to suspect that interference is
taking place, turn off your Satellite Terminal immediately!
iv BGAN Terminal User's Guide
HEARING AIDS
Most new models of hearing aids are immune to radio
frequency interference from Satellite Terminals that are
more than 2 meters away. Many types of older hearing
aids may be susceptible to interference, making it very
difficult to use them near a Terminal. Should interference
be experienced, maintain additional separation between
you and the unit.
BGAN Terminal User's Guide v
CONTENTS
SAFETY INFORMATION _______________________________________I
Warning Symbols Used in this Manual ............................................. i
Warnings for Satellite Terminal .......................................................... i
CONTENTS _____________________________________________ VI
INTRODUCTION ___________________________________________1
Coverage............................................................................................ 2
CONTENTS ______________________________________________ 4
MINIMUM SYSTEM REQUIREMENTS _____________________________ 6
SOFTWARE INSTALLATION ___________________________________ 7
Supported Operating Systems......................................................... 7
Installation CD and Installation Wizard........................................... 7
QUICK START USER GUIDE __________________________________ 9
FIRST TIME SETUP _________________________________________ 10
Portable Setup.................................................................................. 10
USIM/SIM .....................................................................................10
Power .......................................................................................... 13
Terminal Stand Positioning ....................................................... 17
Connecting Satellite Terminal to Terminal Equipment (TE).22
Obtaining GPS Fix...................................................................... 26
Antenna Pointing ......................................................................28
Connecting to the Network ....................................................32
Fixed/Semi-Fixed Installation ..........................................................37
TERMINAL OVERVIEW _____________________________________ 38
Size and Weight................................................................................ 38
Terminal Interfaces Available ........................................................ 38
Interface Overview and Defaults........................................... 38
vi BGAN Terminal User's Guide
Establishing Computer <-> Satellite Terminal Communications
...................................................................................................... 41
Terminal Features .............................................................................43
USIM/SIM Card ........................................................................... 43
Battery......................................................................................... 44
Buttons ........................................................................................ 44
Indicator Lights (LEDs) and Audio Buzzer............................... 45
Compass..................................................................................... 51
Solar Panel Compatibility......................................................... 51
Terminal Accessories .......................................................................52
DC Power Adapter ...................................................................52
Extended Battery....................................................................... 53
AC Mains Power Adapter (w/30mm Cable) ........................ 53
Cables......................................................................................... 54
Compatible Devices................................................................. 54
Fixed Installation Kit................................................................... 55
MAN-MACHINE INTERFACE (MMI) OVERVIEW__________________ 56
PIN Code entry................................................................................. 56
Personalization.................................................................................. 56
Pointing.............................................................................................. 56
Main Display ..................................................................................... 56
Configurability .................................................................................. 56
Multiple Users ....................................................................................58
Software Download/Upgrade....................................................... 58
Connecting Terminal to PC and Other Devices......................... 59
BGAN SERVICES ________________________________________60
Voice Telephony Services............................................................... 60
Supplementary Services .................................................................60
Messaging Services.......................................................................... 64
Short Message Service (SMS) via MMI.................................... 64
Data Services.................................................................................... 64
BGAN Terminal User's Guide vii
Default Connections ................................................................ 64
Dedicated Streaming Connections ....................................... 65
ISDN Data ................................................................................... 67
SERVICE FEATURES________________________________________68
Automatic Mode ............................................................................. 68
Auto “On” Mode....................................................................... 68
LED On/Off Mode...................................................................... 68
Antenna Pointing Bypass .........................................................69
Automatic Context Activation................................................ 69
Phonebook .......................................................................................69
Emergency Calls ..............................................................................69
Personalization Services .................................................................. 71
LAN Access Point Setup.................................................................. 72
PDP Contexts – Primary and Secondary................................ 72
IP Addressing.............................................................................. 73
Firewall and DMZ Host .............................................................. 73
Multiple User Scenarios.................................................................... 74
Managing Contacts........................................................................ 75
TCP PEP SOFTWARE.......................................................................... 76
Exit, Reset And Restart Features.....................................................76
Exiting LaunchPad..................................................................... 76
Resetting the Terminal ..............................................................77
Restarting the Terminal ............................................................. 78
GETTING HELP.................................................................................... 78
Time Zone Customization................................................................ 78
BGAN User Profile Maker................................................................. 80
Security .............................................................................................. 80
Software Upgrade ........................................................................... 80
Log Files .............................................................................................80
Turning Logging On and Off.................................................... 81
Emailing Log Files....................................................................... 84
viii BGAN Terminal User's Guide
Printing Log Files......................................................................... 86
Saving Log Files to Disk ............................................................. 87
Deleting or Clearing Log Files.................................................. 88
POWER-ON SELF-TEST_____________________________________90
Satellite Terminal Boot Behavior .................................................... 90
Software Initialization....................................................................... 92
Digital Signal Processing (DSP) Download ................................... 92
Parameter Access ...........................................................................92
SIM Access ........................................................................................ 92
TROUBLESHOOTING _______________________________________ 93
TECHNOLOGY OVERVIEWS _________________________________ 93
TECHNICAL SPECIFICATIONS ________________________________ 94
DECLARATION OF CONFORMITY _____________________________95
EU WEEE (Waste Electrical and Electronic Equipment) directives96
GLOSSARY OF TERMS _____________________________________ 97
ERROR CODES _________________________________________101
BGAN Terminal User's Guide ix
INTRODUCTION
The Hughes Network System (HNS) 9201 Broadband Satellite Terminal
and Wi-Fi Access Point is your gateway to global communication.
The 9201 allows you to simultaneously send and receive IP packet
and circuit-switched data via Universal Serial Bus (USB), Ethernet,
Integrated Services Digital Network (ISDN), and Wi-Fi interfaces over
the Inmarsat BGAN satellite network. The unit offers you the following
features and benefits:
432 kbps IP data (transmit and receive)
Speech (4Kbps)
ISDN voice (3.1KHz audio)
ISDN data (64kbps)
Wi-Fi access point
Multi-user capability for sharing a single unit
Selectable Quality-of-Service (QoS)
Full IP compatibility for Email, file transfer (FTP), browsing, VPN,
etc.
Cost-effective “always-on” access – charges only for data
sent and received
UMTS IP-based services
Wi-Fi, FCC, UL, CE, and GMPCS certified
Subscriber Identification Module (SIM) card security
LED indicators and audio pointing aids for obtaining an
Inmarsat satellite signal
GPS status light
The unit is easy to install and connects in minutes. It is built for use in
fixed, semi-fixed, and portable environments. The rugged design
allows the unit to be installed outside in extreme weather conditions
for extended periods of time, and the small size and weight lets you
easily move it from site to site.
BGAN Terminal User's Guide 1
In this document, the following names and abbreviations are used
to identify the Satellite Terminal, your computer, and the linked
Satellite Terminal and computer:
Term Definition
Terminal Satellite Terminal
TE Terminal Equipment (your computer)
UT User Terminal Station (Terminal + TE)
MMI Man-Machine Interface on the TE
COVERAGE
The coverage map shows the globally-available satellite coverage.
You are able to access multiple satellites around the world. The
BGAN Radio Access Network (RAN) includes the BGAN Radio
Network Controller (RNC) and BGAN RF Subsystem. It handles all
radio-related aspects of the BGAN ground system network
infrastructure. The RF subsystem provides communication to and
from the User Equipment community via the Inmarsat 4 satellite
2 BGAN Terminal User's Guide
constellation. The RNC interfaces to the Core Network (CN) for
switching and routing calls and data connections to and from the
external networks.
BGAN Terminal User's Guide 3
CONTENTS
When you unpack the Satellite Terminal package, you will find these
standard components:
BGAN 9201 Broadband Satellite Terminal and Wi-Fi Access
Point
Rechargeable lithium ion battery pack
AC Mains Power Adapter and cable (100 – 240 VAC)
USB cable
Ethernet cable
ISDN cable
User Guide (this document)
Installation CD
These are optional accessories you may choose to include in the
package:
Extra standard lithium ion battery pack
Extended lithium ion battery pack
Standard AC Mains power adapter (100 – 240 VAC)
Fixed installation kit
Vehicular Power Adapter
4 BGAN Terminal User's Guide
Your Service Provider will supply a Subscriber Identification Module
(SIM) and Satellite Terminal configuration instructions – you will need
these to access the network.
BGAN Terminal User's Guide 5
MINIMUM SYSTEM
REQUIREMENTS
These are the minimum computer system requirements for successful
interface with the Satellite Terminal:
CD-ROM (for installation CD)
Internet Browser: Microsoft Internet Explorer version 5.5 or
later; Netscape Communicator version 7.0 or later (Java must
be active).
PC Support for at least one of these interfaces – USB, Ethernet,
ISDN or WiFi.
Intel Pentium III CPU, or equivalent.
100 MB of free hard disk space.
128 MB of RAM.
6 BGAN Terminal User's Guide
SOFTWARE INSTALLATION
e
o
N
SUPPORTED OPERATING SYSTEMS
The Satellite Terminal supports the following Laptop/PC operating
systems:
Microsoft Windows® XP
Linux Red Hat 9 - KDE 3.1.10 (Kernel Version 20.4.20-8)
Mac 10.x
Mac 9.2 (Classic)
You must disconnect any existing LAN connections on your PC
;
Note
before proceeding with installation. This avoids any conflict
with the network configuration that you are setting up for the
Satellite Terminal.
You must verify that the proxy server settings in your browser
are disabled. For Microsoft Internet Explorer, select Tools /
Internet Options / Connections / LAN Settings and uncheck th
box labeled ‘Use a proxy server for your LAN’. For Netscape,
go to Advanced Preferences and select ‘Direct connection t
the Internet’. When complete please close your browser. DO
NOT FORGET YOU MAY NEED TO RECHECK THIS BOX ON RETUR
TO YOUR OTHER INTERNET CONNECTION.
INSTALLATION CD AND INSTALLATION WIZARD
Insert the installation CD into your computer’s CD-ROM drive to
initiate the software installation. If the Installation Wizard, the
program which guides you through the installation process, does not
automatically begin, use your Windows® Explorer utility or Mac OS X
Finder utility to find setup.exe on the installation CD; then, doubleclick that program to start the Installation Wizard. Follow the steps in
the Installation Wizard
BGAN Terminal User's Guide 7
[GLC1].
8 BGAN Terminal User's Guide
QUICK START USER GUIDE
BGAN Terminal User's Guide 9
FIRST TIME SETUP
PORTABLE SETUP
USIM/SIM
Your Service Provider will supply you with a Subscriber Identification
Module (SIM). The SIM is either a Universal Mobile
Telecommunications System (UMTS) Subscriber Identification Module
(USIM) or a Global System for Mobile (GSM) SIM.
A USIM/SIM is a card commonly used in a GSM phone. The card
holds a microchip that stores information and encrypts voice and
data transmissions, making it close to impossible to listen in on calls.
The SIM card also stores data that identifies the caller to the network
service provider.
Installation Instructions
1. Position the MT so that the Satellite Terminal battery door is
facing you.
2. Open the battery door. If you have already installed the battery,
release and then remove it.
10 BGAN Terminal User's Guide
3. Push the button on the left-hand side of the USIM/SIM card
holder. This releases the holder from its slot.
4. Install the USIM/SIM card in the card holder with the gold shield
facing up. Snap the card into place in the holder.
5. With the card in place, orient the holder with the card’s gold
shield facing down. Place the holder back in its slot in the MT.
BGAN Terminal User's Guide 11
12 BGAN Terminal User's Guide
6. Put the battery into its slot (positioned as shown below) in the MT
and lock it in place. Then close and lock the battery door.
When you start the MMI application on your computer (TE) and
connect to the Terminal, the Terminal will query the current USIM/SIM
card to see if the Personal Identification Number (PIN) is enabled. If
the PIN is enabled, the MMI displays a PIN window and requires you
to enter a valid SIM PIN before service is enabled. If the SIM PIN is
disabled then the MMI bypasses this display.
POWER
Battery Charging
Battery charging can take place as long as the following conditions
are satisfied:
The Satellite Terminal is connected to an external power
source.
The battery is less than fully charged.
BGAN Terminal User's Guide 13
The temperature of the battery is within 0 to 45 degrees C.
The battery has not been found by software to be defective.
The Satellite Terminal contains battery charging circuitry that will
automatically charge the battery whenever the Terminal is plugged
into DC power.
Insert the battery as shown in the previous section. Battery
installation should be coordinated with USIM/SIM installation
(see USIM/SIM installation instructions previously detailed in this
section).
Plug in the Power Cable and charge the battery for three
hours.
;
Note
You can run the User Terminal Station (UT) while the
battery is charging.
14 BGAN Terminal User's Guide
AC/DC Adapter
The AC Mains power adapter (HNS P/N 3003727-0002) is for indoor
use only. It has an indoor operating temperature range of -10ºC to
+55ºC and provides an output voltage of 20 VDC.
1. Remove the power adapter from the Satellite Terminal box.
2. Insert the power adapter output connector to the DC Power
Input Jack on the back of the Terminal. Insert the plug end into
any AC outlet between 100 and 240 VAC.
BGAN Terminal User's Guide 15
16 BGAN Terminal User's Guide
TERMINAL STAND POSITIONING
The positioning of the Satellite Terminal stand at an appropriate
angle is very important as a prerequisite for getting a fix on the
satellite. The Terminal elements used in this process are the knobs,
protractor, and compass.
1. Place the Satellite Terminal on a flat table. Locate the knobs on
one end of the unit. Loosen the knobs by turning them counterclockwise.
2. To prepare to lift the Terminal, place a finger in the lower right
hand corner of the unit and place your other hand in the middle
of the unit.
3. Pull out the front stabilizer. Lay the Terminal back on the table.
BGAN Terminal User's Guide 17
18 BGAN Terminal User's Guide
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