Please check HUDDLECAMHD.com for
the most up to date version of this document Ver 1.3 11/17
HuddleCamHD 3X-Wide
USB 3.0 PTZ CAMERA
INSTALLATION & OPERATION MANUAL
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Precautions………………………………………………………………………………………….
Safety Tips…………………………………………………………………………………………….
• Please read this manual carefully before using the camera.
• Avoid damage from stress, violent vibration or liquid intrusion during
transportation, storage or installation.
• Take care of the camera during installation to prevent damage to the camera
case, ports, lens or PTZ mechanism.
• Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you
may experience electrical shock.
• Keep the camera away from strong electromagnetic sources.
• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for
extended periods of time.
• Do not clean the camera with any active chemicals or corrosive detergents.
• Do not disassemble the camera or any of the camera's components. If problems
arise, please contact your authorized dealer.
• After long term operation, moving components can wear down. Contact your
authorized dealer for repair.
In The Box…………………………………………………………………………….
Supplied Equipment
• HD Color Video Camera (1)
• 12V/2.0A DC Power Adapter (1)
• Installation Bracket (1)
• Installation Screw (1)
• USB 3.0 Data Cable (3m), Serial Control Cables (RS-232C to RS-485)
• IR Remote Controller (1)
• User Manual (1)
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1
4
Physical Description………………………………………………………………………
1. Front View…………………………………………………………………………………
1. Lens
2. IR Receiver
To receive IR remote controller signal.
3. Power LED
Blue LED lights when unit is powered and on.
4. Stand by LED
Orange LED lights when unit is powered and in standby.
5. IR Receiver
To receive IR remote controller signal.
2 5 3
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6 7 89 10
2. Rear View………………………………………………………………………………………….
6. USB 3.0 Interface
For connection to PC USB 3.0 port (also compatible with USB 2.0 port and driver).
7. IR Selective Switch
When using only one remote to control more than one camera, this switch will
assign a unique ID to each camera.
8. VISCA IN Port
For hard wired remote control from a 3
rd
party PC, joystick, etc...
9. VISCA Out Port/RS485
Used for daisy chaining multiple cameras for RS-232/RS-485 control.
10. DC IN 12V Socket
Only use the Power Adapter supplied with this camera.
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1. Bottom View………………………………………………………………………………….
1. Dip-Switch
Used for selecting baud rate and the remote signal output switch.
2. Tripod
Will accept 1/4-20 bolt from 3rd party tripod, wall or ceiling mount.
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4. Dip-Switch Settings…………………………………………………………………………..
Note: When changing Dip-Switch settings, make all changes with camera powered off.
Dip-Switch 1 - (To set communication baud rate).
Dip-Switch 2 - (To set control protocol).
Dip-Switch 3 - (Set only for firmware upgrading).
Dip Switch 4 & 5 - (To set camera’s RS232/RS485 ID number – for daisy chain wired
control).
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Cable Connection Info…………………………………………………………………………
VISCA RS-232C - IN Reference………………………………………………………………
VISCA RS-232C - Out Reference……………………………………………………………
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OSD MENU……………………………………………………………………………………………..
On Screen Display Menu - Use the OSD menu to access and change the camera’s
settings.
Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible
on the screen.
The Dome OSD Menu is as follows:
• Pan Speed Default Value: 20
o Set speed of Pan motor
▪ Range = 1 - 63
• Tilt Speed Default Value: 20
o Set speed of Pan motor
▪ Range = 1 – 63
• Scan Speed (Auto Pan Mode) Default Value: 6
o Set speed of boundary scan
▪ Range = 1 – 63
• Tour Path (uses presets) Default Value: 1
o Select desired tour path
▪ Range = 1 – 4
• Tour Dwell Default Value: 5
o Set duration to dwell on each preset
▪ Range = 1 – 60
• Proportion (Pan + Tilt speed proportional to Zoom level)
Default Value: On
o Set Proportion
▪ Range = On – Off
• Auto Rev Default Value: P
o Set camera mounting orientation
▪ N for inverted ceiling mount, P for std. mount
• Frame Default Value: 60Hz
o Set Refresh Rate
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▪ Range = 50Hz or 60 Hz
• Preset Freeze (Provides auto freeze frame when switching presets)
Default Value: Off
▪ Range = On – Off
The Lens OSD Menu is as follows:
• BL (BACKLIGHT) Default Value: OFF
o ON/OFF
• SATURATION Default Value: 3
o 0-15
• SHARPNESS Default Value: 9
o 0-15
• NR (Noise Reduction) Default Value: Auto
o Adjustable Value: Off, AUTO, 1-4
• WB (White Balance) Default Value: Auto
o Auto/Manual/Outdoor/Indoor/One Push/ATW
(Manual Settings):
• R GAIN (Red Gain) Default Value: 76
o Adjustable Scope: 0-255
• B GAIN (Blue Gain) Default Value: 82
o Adjustable Scope: 0-255
• AE (Auto Exposure) Default Value: Auto
o Auto/Manual/Shutter/Iris/Bright
(Manual Settings):
• SHUTTER Default Value: 1/90
o Shutter Speed Range: 1/60-1/10000
• IRIS Default Value: F8.0
o Close/F1.6-F14
• BRIGHT Default Value: 23
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o Set Brightness 0 - 31
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IR Remote Controller (Note: Some buttons do not operate for all camera models)
1. Reset:
Restarts the camera and restores it
to Factory Default settings.
(Note: Will delete all memory).
2. Camera Selection
Select Camera ID: 1, 2 or 3
3. Preset Positions
1-9: Preset Positions
Set: Setting Preset Position
Clear: Clear Preset Position
Call: Call Preset Position
Note: If you want to set (or call) the first
preset position to 1, you should press
number key “1”, then press
“Set” (or “Call”) to set (call) the position.
4. Fast Zoom in/out Control Zone
+: Zoom in quickly
-: Zoom out quickly
5. Pan/Tilt Controller
Move Up
Move Down
Move Left
Move Right
Auto Pan
6. Additional Function Zone
Freeze: Image Freeze
BL: Back-light Compensation
WB: White Balance
AE: Auto Exposure
D Zoom: Digital Zoom
HDMI: Swap to HDMI video output
DVI: Swap to DVI video output
Format: Swap between different formats
7. Power Supply Switch
Switch for turning camera on
(i.e. Stand-By mode vs. Working mode)
8. OSD Menu Zone
Dome OSD: Enter Pan Tilt Zoom OSD menu
Lens OSD: Enter lens OSD menu
9. Slow Zoom In/Out Zone
+: Zoom in slowly
-: Zoom out slowly
10. Focus Control Zone
Auto: Turn on auto focus
Manual: Turn on manual focus
Far: Set focus at farther distance
Near: Set focus at nearer distance
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11. Pan/Tilt Function Zone
L-Limit: Set left boundary limit scanning position
Scan: Enable Boundary Scanning (Auto Panning)
R-Limit: Set right boundary limit scanning position
Home: Go to camera’s Home position
Tour: Enable automatic patrol tour of presets
Rev: Enable image flip for ceiling mounting
Connection Instructions………………………………………………………………………
1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 3.0 cable to camera and USB 3.0 port of PC (unit is also
backwards compatible with USB 2.0 port).
4. Select and configure camera in your software of choice.
NOTE: Failure to follow this sequence may result in no connection to PC.
Care Of The Unit………………………………………………………………………………….
Remove dust or dirt on the surface of the lens with a blower (commercially available).
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Installation Instructions………………………………………………………………………
Desktop Installation………………………………………………………………………………
When using the HuddleCam on a desk, make sure that it will stand level. If you want
to use the camera on an incline, make sure the angle is less than 15 degrees to ensure
that the camera’s pan and tilt mechanism operates normally.
Tripod Installation…………………………………………………………………………………
When using the HuddleCamwith a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit below specifications:
Note: Tripod must stand on a level surface.
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Ceiling Mount…………………………………………………………………………………………
Step 1:
Ceiling
Bracket
Ceiling
For hard ceilings Use the supplied plastic anchors and screws to fix
the ceiling bracket to the ceiling.
For acoustic tile ceilings cut a piece of plywood 12” x 23.75” to use
as a tile bridge above the ceiling tile. Use the supplied screws
(without plastic anchors) to fix the ceiling bracket to the plywood,
sandwiching the ceiling tile in between. Do not over-tighten.
NOTE: The four raised areas of the ceiling bracket must face
towards the ceiling.
Step 2:
Slotted bolts
Use the two slotted bolts to fix the
camera bracket to the bottom of the
camera body. The 1/4 -20 bolt is for the
threaded insert in the camera body. The
smaller bolt threads into the bracket and
pins the camera in place using the
unthreaded opening on the camera body.
Camera Bracket
Step 3:
Slide the camera bracket assembly on to
the ceiling bracket, allowing the 2 slotted
bolt heads to fit over the large keyhole
opening in the ceiling bracket. Slide the
camera and camera bracket until both
bolt heads are fitted into the narrower
slot of the large keyhole opening.
Step 4:
Use the locking screw to lock the ceiling and camera
brackets together to finish the installation
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Troubleshooting………….…………………………………………………………………………
Problem
Cause
Resolution
There is no power to the
camera.
Power adapter is
disconnected from mains
or from camera.
Check the connections
between the camera,
power adapter and mains.
If anything is
disconnected, reconnect
it.
Power switch is set to
OFF.
Set the power switch to
ON.
Camera will not connect
to the PC via USB.
USB cable is bad.
Try new USB Cable
Camera connects
sometimes.
Connect USB only after
camera has completely
booted.
Camera unable to pan,
tilt, and/or zoom.
Menu is currently
displayed on the screen.
Retry after exiting the
menu.
Pan, tilt or zoom range
limit was reached.
Try to pan/tilt/zoom in
the other direction.
Remote control not
working.
The “camera select”
button on the remote
control is not set to match
the “IR select” switch
number set on the
camera.
Choose the correct “IR
select” number to match
camera settings.
Camera cannot be
controlled via VISCA.
The connection between
the PC and camera is
incorrect.
Refer to Cable Connection
Info section of this
manual.
Commands being sent are
incorrect.
Refer to VISCA manual.
The Camera is not
working at all.
No response or image
from camera.
Disconnect power, and
wait a few minutes, then
connect the power again.
Retry.
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Important Notes Regarding USB Connectivity:
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not
completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to
USB 2.0 with limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device)
as they are not well suited to transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using
and must utilize an external power supply, when required. Caution: Some “compatible”
USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for
uncompressed HD video – so check bandwidth specs. Always connect the HuddleCam
directly to the device in order to associate the UVC drivers before attempting to use any
extension system.
USB 3.0 power saving settings in the device’s operating system should be turned off
completely for reliable USB 3.0 camera connectivity.
HuddleCam Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into
Windows, Mac OS and Linux to stream HD video to your device via your device’s USB port
(USB 2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully
recognizes the camera, your device will register the HuddleCam as an “imaging device”.
You can see this in your Windows Device Manager program (type “device manager” into the
Windows search tool) as shown in the screenshot, below:
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In this example, you can see the HuddleCam model in use connected as a fully functional
USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality
(USB2.0 Camera).
If your device has not connected to or has not recognized the HuddleCam as an imaging
device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3”
labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section
rather than in the “Imaging Devices” section), the HuddleCam will not be available to
programs that utilize a camera. In this case, try restarting the device and reconnecting the
camera via USB (USB 2.0 or USB 3.0 depending upon HuddleCam model).
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Similarly, you can see a connected device in System Information on a MAC. See screenshot
below:
In this example, you can see the HuddleCam model in use connected as a fully functional
USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality
(USB2.0 camera).
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Specs……………………………………………………………………………………………..
Model Number: HC3XW-xx-G2
Camera & Lens
• Video CMOS Sensor 1/2.8” CMOS 3.27 Mega Pixel
• Frame Rate 30fps 1920 x 1080p, 30fps 1280 x 720p
• Lens Zoom 3X Optical Zoom, f=3-9mm F1.2-F2.2
• Field of View 23° (tele) to 90° (wide)
• Min Lux 0.25 Lux at F1.2
• Warranty 2 years parts and labor
Pan/Tilt Movement
• Pan Movement 0-359°
• Tilt Rotation Up: 90°, Down: 45°
• Presets 64 Presets, 4 Patrol lines
Rear Board Connectors
• Video Interface USB 3.0
• Control Signal Interface Mini DIN-8 (VISCA IN, VISCA OUT/RS485)
• Control Signal Config. Dip-Switch Pin 6/TTL Signal
• Baud Rate 9600 bps
• Power Supply Interface DC 12V 2A
Electrical Index
• Power Supply Adapter 12V DC 2A
• Input Voltage 12V DC (10.5-14V DC)
• Input Power 24W (Max)
• Working Environment Indoor
Physical
• Material Aluminum, Plastic
• Dimensions 5.7”W x 6.4”H x 5.8”D [7.2”H w/ Tilt Up]
(145mm x 163mm x 148mm [183mmH w/ Tilt Up])
• Weight 2. 4 lbs (1.1 kg)
• Box Dimensions 12.13” x 9.25” x 9.5” (309mm x 235mm x 242mm)
• Boxed Weight 5.6 lbs (2.55 kg)
• Color Gray or White
• Operating Temperature 32°F to +113°F (0°C to +45°C)
• Storage Temperature -14°F to 140°F (-10°C +60°C)
• Working Environment Indoor only
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