Ver. 1.1 – 10/17
_____________________________________________________________________________________
HuddleCamHD
3XA with Audio
_____________________________________________________________________________________
USB 2.0 PTZ Camera w/ built-in Mic Array
Installation and Operation Manual
Ver. 1.1 – 10/17
Precautions___________________________________________________
Safety Tips______________________________________________________
• Please be aware any deviation from these tips may void your warranty
• Please read this manual carefully before using the camera.
• Avoid damage from stress, violent vibration or liquid intrusion during transportation,
storage, or installation.
• Take care of the camera during installation to prevent damage to the camera case,
ports, lens, or tilt mechanism.
• Keep the camera away from strong electromagnetic sources.
• Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for
extended periods of time.
• Do not clean the camera with any active chemicals or corrosive detergents.
• Do not disassemble the camera or any of the camera’s components. If problems arise,
please contact your authorized HuddleCamHD dealer.
• After long term operation, moving components may wear down. Please contact your
authorized HuddleCamHD dealer for repair.
What’s in the Box___________________________________________
Supplied Hardware______________________________________________
• HuddleCamHD 3XA - 3X Optical Zoom USB 2.0 camera
o Camera
o Dual Microphone Array
• 12V 2.0A DC Power Adapter
• Mounts: Tripod Mount
• USB 2.0 A-A cable (4.8m 16ft)
• IR Remote Controller
• This User Manual
Ver. 1.1 – 10/17
Physical Description________________________________________
Front View of the Camera_______________________________________
1. Lens
3X Optical Zoom
2. Left Microphone Element
3. IR Receiver
To receive IR remote controller signal
4. Power LED
Blue LED lights when unit is powered and is dark in Stand-By status.
5. IR Receiver
To receive IR remote controller signal
6. Right Microphone Element
12345
6
Ver. 1.1 – 10/17
Physical Description________________________________________
Rear View of the Camera________________________________________
7. USB 2.0 Interface
For video/audio connection to PC (USB 2.0 Port. Will also function in a USB 3.0 port as a
USB 2.0 device)
8. IR Receiver
To receive IR remote controller signals
9. DC IN 12V socket
Only use the Power Adapter supplied with this camera
7
8
9
Ver. 1.1 – 10/17
Physical Description________________________________________
Bottom View of the Camera_____________________________________
10. Dip-Switches
Used for selecting serial (virtual com port via USB) and IR communications settings.)
11. Tripod
Will accept 1 / 4 20 bolt from 3rd party tripod, wall or ceiling mount using included
tripod adapter.
10
11
Ver. 1.1 – 10/17
Dip-Switch Settings_________________________________________
Bottom Switch: Used for serial and IR communication settings.
Note: When changing Dip-Switch settings, make all changes with camera powered off.
DIP-1,2:
Virtual COM Port – Baud Rate & Communication Protocol
Baud Rate
Switch State
Communication
Protocol
Switch State
DIP-1
DIP-2
9600bps
OFF (Default)
VISCA
OFF (Default)
38400bps
ON
PELCO-D
ON
DIP-3,4,5:
IR Remote Control – Camera ID
IR Remote Address
Switch State
DIP-3
DIP-4
DIP-5
1 (Default)
OFF (Default)
OFF (Default)
OFF (Default)
1
ON
OFF
OFF
2
OFF
ON
OFF
3
OFF
OFF
ON
OSD Menu_____________________________________________________
Dome__________________________________________________________
• Pan Speed Default Value: 20
o Set speed of Pan motor
▪ Range = 1 – 63
• Tilt Speed Default Value: 20
o Set speed of Tilt Motor
▪ Range = 1 – 63
Ver. 1.1 – 10/17
• Scan Speed (Auto Pan Mode) Default Value: 6
o Set speed of boundary scan
▪ Range = 1 – 63
• Tour Path (Uses presets) Default Value: 1
o Select desired tour path
▪ Range = 1 – 4
• Tour Dwell Default Value: 5
o Set duration to dwell on each preset
▪ Range = 1 – 60
• Proportion Default Value: On
(Pan + Tilt speed proportional to zoom level)
o Set Proportion
▪ Range = On – Off
• Auto Rev Default Value: P
o Set camera mounting orientation
▪ N for inv ceiling mount, P for std. mount
• Frame Default: 60Hz
o Set Refresh Rate
▪ Range = 50Hz or 60Hz
• Preset Freeze Default: On
o Provides automatic temporary freeze frame when switching between presets
▪ Range = On – Off
• POS COMEBACK
o Allows the camera to revert to last position left at for 30+ seconds
▪ Range = On - Off
Lens____________________________________________________________
• BL (Backlight) Default Value: OFF
o ON/OFF
• Saturation Default Value: 9
o 0 – 15
• Sharpness Default Value: 3
o 0 – 15
• NR (Noise Reduction) Default Value: Auto
o Adjustable Value: OFF, AUTO, 1 – 4
• WB (White Balance) Default Value: Auto
o Auto/Indoor/Outdoor/Onepush/ATW/Manual
Ver. 1.1 – 10/17
Manual Settings:
• R GAIN (Red Gain) Default Value: 76
o Adjustable Scope: 0 – 255
• B GAIN (Blue Gain) Default Value: 82
o Adjustable Scope: 0 – 255
• AE (Auto Exposure) Default Value: Auto
o Auto/Manual
Manual Settings:
• SHUTTER Default Value: 1/90
o Shutter Speed Range: 1/60 – 1/10000
• IRIS
o FIXED only
• BRIGHT Default Value: 8
o Set Brightness: 0 – 15
Ver. 1.1 – 10/17
IR Remote Controller_______________________________________
(Note: Some buttons do not operate for all camera modes)
1. Reset
Restarts the camera and restores it to Factory Default
Settings. (Note: Will delete all saved settings and presets.)
2. Camera Selection
Select which Camera to control via IR: 1, 2, or 3
3. Preset Positions
1-9: Preset Position
Set: Set a Preset Position
Clear: Clear a Preset Position
Call: Call a Preset Position
Note: If you want to set (or call) the first preset position
to 1, you simply press the number key “1”, then press
“Set” or “Call” to set (call) the position
4. Fast Zoom in/out Control Zone
+: Zoom in quickly
-: Zoom out quickly
5. Pan/Tilt Controller
Move Up
Move Down
Move Left
Move Right
Auto Pan (through full pan range)
6. Additional Function Zone
Model Dependent Functions
Not Applicable to this model
7. Power Supply Switch
Switch for turning camera on/off
(i.e. Working Mode vs. Stand-By mode)
8. OSD Menu Zone
Model Dependent Functions
Not Applicable to this model
9. Slow Zoom in/out Zone
+: Zoom in quickly
-: Zoom out quickly
10. Focus Control Zone
Auto: Turn on Manual Focus
Manual: Turn on Manual Focus
Far: Set focus at a farther distance (req Man Focus)
Near: Set focus at a nearer distance (req man Focus)
11. Pan/Tilt Function Zone
Home: Go to camera’s home position
Rev: Enable image flip for ceiling mounting
L-Limit: Sets left limit for Scan feature
R-Limit: Sets right limit for Scan feature
Scan: Auto Pan to L&R limits
Tour: Auto tour of all saved presets
Ver. 1.1 – 10/17
Connection Instructions___________________________________
1. Connect included Power Supply to the camera.
2. Wait for camera to come to Home Position.
3. Connect included USB 2.0 cable to camera and USB 2.0 port of PC.
4. Select and configure camera in your software of choice.
NOTE: Failure to follow this sequence may result in no connection to PC.
Care of the Unit______________________________________________
Remove dust or dirt on the surface of the lens with a blower (commercially
available).
Installation Instructions____________________________________
Desktop Installation_____________________________________________
When using the HuddleCam on a desk, make sure that it will stand level. If you
want to use the camera on an incline, make sure the angle is less than 15 degrees
to ensure that the camera’s pan and tilt mechanism operates normally.
Ver. 1.1 – 10/17
Desktop Installation_____________________________________________
When using the HuddleCam with a tripod, screw the tripod to the bottom of the camera. The
tripod screw must fit below specifications:
Note: Tripod must stand on a level surface.
To fix the tripod mount to the bottom of the camera, use the supplied screws to hold it in place.
Then screw the tripod to the tripod bracket.
Ver. 1.1 – 10/17
Troubleshooting________________________________________________
Problem
Cause
Resolution
There is no power to the
camera.
Power adapter is
disconnected from mains or
from camera.
Check the connection
between the camera, power
adapter, and mains. If
anything is disconnected,
reconnect it.
Camera will not connect to
the PC via USB
USB cable is bad.
Try new USB Cable
Camera connects sometimes.
Connect USB only after
camera has completely
booted.
Camera unable to pan, tilt,
and/or zoom.
Power adapter is
disconnected from mains or
from the camera
See Camera Power, above
Pan, tilt, or zoom range limit
was reached
Try to pan/tilt/zoom in the
other direction
Remote control not working
The “camera select” button
on the remote control is not
set to match the “IR address”
set on the camera dip switch.
Choose the correct “IR
select” number to match
camera settings (default
address 1).
Camera cannot be controlled
via VISCA.
The connection between the
PC and camera is incorrect.
Refer to USB connectivity
section of this manual.
Commands being sent are
incorrect.
Refer to VISCA section of this
manual.
The camera is not working at
all.
No response or image from
camera.
Disconnect power, and wait a
few minutes, then connect
the power again. Retry.
Ver. 1.1 – 10/17
Important Notes Regarding USB Connectivity_____________________
USB 3.0 ports are backwards compatible with USB 2.0 devices. USB 2.0 ports are not completely
forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with
limited functionality).
External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as
they are not well suited to transmitting HD video reliably.
USB extension systems must be fully compatible with the version of USB that you are using and
must utilize and external power supply, when required. Always connect the HuddleCam directly
to the device in order to associate the UVC drivers before attempting to USB any extension
system.
USB power saving settings in the device’s operating system should be turned off completely for
reliable USB camera connectivity.
HuddleCam Cameras – Video (General to all HuddleCamHD models)
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into
Windows, Mac OS, and Linux to stream HD video to your device via your device’s USB port (USB
2.0 or USB 3.0 depending upon HuddleCam model). When your device successfully recognizes
the camera, your device will register the HuddleCam as an “image device”. You can see this in
your Windows Device Manager program (type “device manager” into the Windows search tool)
as shown in the screenshot, below:
Ver. 1.1 – 10/17
In this example, you can see the HuddleCam model in use connected as a fully functional USB
3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB 2.0
Camera).
If your device has not connected to or has not recognized the HuddleCam as an imaging device
(in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device
show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the
“Imaging Devices” section), the HuddleCam will not be available to programs that utilize a
camera. In this case, try restarting the device and reconnecting the camera via USB – and to a
different available USB port, if possible.
Similarly, you can see a connected device in System Information on a MAC. See screenshot
below:
In this example, you can see the HuddleCam model in use connected as a fully functional USB
3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB 2.0
camera).
Ver. 1.1 – 10/17
HuddleCam Cameras – Audio (Specific to HuddleCamHD models with built-in audio)
In the case of the HuddleCamHD model HC3XA-xx, the unit also has a built-in microphone array.
Because of this, it also shows up as a UAC (USB Audio Class) device on your PC.
In this example, you can find the camera’s mic system under Sound Controllers in the Windows
Device Manager, shown as “HuddleCamHD Mic”. If the camera is connected properly, the mics
will show up here and be available to any program that is able to utilize your connected audio
devices.
Ver. 1.1 – 10/17
HuddleCam Cameras – Serial Control (Specific to HuddleCamHD models with virtual COM)
Since the HuddleCamHD model HC3XA-xx also includes a virtual serial connection, the camera
will actually make 3 separate connects to your PC: UVC for video, UAC for audio, and virtual
com port for serial communication, as can be seen here:
This view uses the Windows Device Manager’s “View by Connection” mode rather than the
default “View by Type” mode, which allows you to “sort” by physical connection to see your
connected devices. However, all 3 USB connection types may be viewed in any of Device
Manager’s viewing modes (just not grouped together like this).
Changing the Advanced Port properties of the USB Serial Port (right click on “USB Serial Port
(COMx)” connection as shown above) will allow you to set the virtual Com Port address of the
camera to match the Com Port settings of your PTZ controlling software (like the free “Remote
PTZ Control Software” available at http://huddlecamhd.com/resources/
Ver. 1.1 – 10/17
Specifications___________________________________________________
Model Number: HC3XA-(xx)
Color (xx): BK=Black; WH=White; SV=Silver
Camera & Lens
• Video CMOS Sensor 1/2.8” CMOS, 2.1 Mega Pixel
• Resolutions 1080p-30/25, 720p-30/25, SVGA, VGA
• Frame Rate Up to 30fps (MJPEG)
• Lens Zoom 3X Optical Zoom f=3.3-10mm F1.6
• Min Lux 0.1 Lux at F1.6
• Horizontal Field of View 32° (Tele) to 84° (Wide)
Built-in Audio
• Mic Array Dual Mics on front of camera base
• Pickup Range 360° up to 16.5 ft (5m)
• Processing Advanced Auto Gain and Noise Control
Pan/Tilt Movement
• Pan Movement ±340°
• Tilt Rotation Up: 90°, Down: 30°
• Presets 64 Presets
Rear Board Connectors
• Video interface USB 2.0
• Control Signal Interface USB 2.0 Virtual Com Port (VISCA, PelcoD)
• Baud Rate 9600, 38400 bps
• Audio Interface USB 2.0 Plug and Play
• Power Supply Interface DC 12V 1.2A
Electrical Index
• Power Supply Adapter 12V DC 2A
• Input Voltage 12V DC (10.5-14V DC)
• Input Power 15W (Max)
Physical
• Material Aluminum, Plastic
• Dimensions 7.1”W x 5.2”H x 3.1”D
(180mm x 132mm x 78mm [140mmH w/ tilt])
• Weight 1.41 lbs (0.64 kg)
• Color Black, White, *Silver (* Special Order
• Operating Temperature 32°F to + 113°F (0°C to +45°C)
• Storage Temperature -14°F to 140°F (-10°C +60°)
• Working Environment Indoor only
Warranty
• Mfg Warranty 2 Years parts and labor
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