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written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specied in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every eort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualAbout This Document
About This Document
Overview
This document describes the SUN2000-50KTL-ZHM3 and SUN2000-50KTL-M3
(also referred to as SUN2000) in terms of their installation, electrical connections,
commissioning, maintenance, and troubleshooting. Before installing and operating
the SUN2000, ensure that you are familiar with the features, functions, and safety
precautions provided in this document.
Intended Audience
This document is applicable to:
●Installers
●Users
Symbol Conventions
The symbols that may be found in this document are
Symbol
dened as follows.
Description
Indicates a hazard with a high level of risk
which, if not avoided, will result in death or
serious injury.
Indicates a hazard with a medium level of
risk which, if not avoided, could result in
death or serious injury.
Indicates a hazard with a low level of risk
which, if not avoided, could result in minor
or moderate injury.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualAbout This Document
SymbolDescription
Indicates a potentially hazardous situation
which, if not avoided, could result in
equipment damage, data loss, performance
deterioration, or unanticipated results.
NOTICE is used to address practices not
related to personal injury.
Supplements the important information in
the main text.
NOTE is used to address information not
related to personal injury, equipment
damage, and environment deterioration.
Change History
Changes between document issues are cumulative. The latest document issue
contains all changes made in earlier issues.
1.1 General Safety.......................................................................................................................................................................... 1
1.7 Maintenance and Replacement..........................................................................................................................................6
2.4 Working Principles................................................................................................................................................................ 12
2.4.2 Working Modes.................................................................................................................................................................. 12
4.1 Checking Before Installation............................................................................................................................................. 15
4.3 Selecting an Installation Position.................................................................................................................................... 17
4.4 Moving the SUN2000.......................................................................................................................................................... 21
4.5 Installing the Mounting Bracket...................................................................................................................................... 22
4.6 Installing a SUN2000........................................................................................................................................................... 25
5.3 Connecting the PE Cable.................................................................................................................................................... 30
5.4 Connecting the AC Output Power Cable...................................................................................................................... 32
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualContents
5.5 Installing the DC Input Power Cable.............................................................................................................................. 37
5.6 (Optional) Installing the Smart Dongle........................................................................................................................ 40
5.7 Connecting the Signal Cable............................................................................................................................................. 42
5.7.1 Communication Modes................................................................................................................................................... 44
5.7.2 (Optional) Connecting the RS485 Communications Cable to the SUN2000............................................... 46
5.7.3 (Optional) Connecting the RS485 Communications Cable to the Power Meter.........................................47
5.7.4 (Optional) Connecting the Power Grid Scheduling Signal Cable..................................................................... 48
6.1 Checking Before Power-On................................................................................................................................................50
6.2 System Power-On................................................................................................................................................................. 51
7.1 Scenario in Which SUN2000s Are Connected to the FusionSolar Smart PV Management System.........54
7.1.1 (Optional) Registering an Installer Account............................................................................................................ 54
7.1.2 Creating a PV Plant and a User.................................................................................................................................... 55
7.2 Scenario in Which SUN2000s Are Connected to Other Management Systems..............................................56
7.3 Energy Control....................................................................................................................................................................... 56
7.3.1 Grid-tied Point Control.................................................................................................................................................... 56
7.3.2 Apparent Power Control on the Inverter Output Side..........................................................................................60
8.1 System Power-O.................................................................................................................................................................62
8.4 Replacing a Fan..................................................................................................................................................................... 74
9 Handling the Inverter...........................................................................................................77
9.1 Removing the SUN2000..................................................................................................................................................... 77
9.2 Packing the SUN2000..........................................................................................................................................................77
9.3 Disposing of the SUN2000................................................................................................................................................ 77
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
1 Safety Information
1.1 General Safety
Statement
Before installing, operating, and maintaining the equipment, read this document
and observe all the safety instructions on the equipment and in this document.
The "NOTICE", "CAUTION", "WARNING", and "DANGER" statements in this
document do not cover all the safety instructions. They are only supplements to
the safety instructions. Huawei will not be liable for any consequence caused by
the violation of general safety requirements or design, production, and usage
safety standards.
Ensure that the equipment is used in environments that meet its design
specications. Otherwise, the equipment may become faulty, and the resulting
equipment malfunction, component damage, personal injuries, or property
damage are not covered under the warranty.
Follow local laws and regulations when installing, operating, or maintaining the
equipment. The safety instructions in this document are only supplements to local
laws and regulations.
Huawei will not be liable for any consequences of the following circumstances:
●Operation beyond the conditions
●Installation or use in environments which are not
international or national standards
●Unauthorized modications to the product or software code or removal of the
product
●Failure to follow the operation instructions and safety precautions on the
product and in this document
●Equipment damage due to force majeure, such as earthquakes, re, and
storms
●Damage caused during transportation by the customer
●Storage conditions that do not meet the requirements specied in this
document
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
General Requirements
Do not work with power on during installation.
●Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, and performing outdoor installation) in harsh
weather conditions such as lightning, rain, snow, and level 6 or stronger wind.
●After installing the equipment, remove idle packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.
●In the case of a
and turn on the re alarm bell or make an emergency call. Do not enter the
building on re in any case.
●Do not scrawl, damage, or block any warning label on the equipment.
●Tighten the screws to the specied torque using tools when installing the
equipment.
●Understand the components and functioning of a grid-tied PV power system
and relevant local standards.
●Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches cannot be exposed
to an outdoor environment for a long period of time.
●Do not open the host panel of the equipment.
●You shall not reverse engineer, decompile, disassemble, adapt, add code to
the device software or alter the device software in any other way, research the
internal implementation of the device, obtain the device software source
code, infringe on Huawei's intellectual property, or disclose any device
software performance test results.
re, immediately leave the building or the equipment area,
Personal Safety
●If there is a probability of personal injury or equipment damage during
operations on the equipment, immediately stop the operations, report the
case to the supervisor, and take feasible protective measures.
●Use tools correctly to avoid hurting people or damaging the equipment.
●Do not touch the energized equipment, as the enclosure is hot.
1.2 Personnel Requirements
●Personnel who plan to install or maintain Huawei equipment must receive
thorough training, understand all necessary safety precautions, and be able to
correctly perform all operations.
●Only
●Only qualied professionals are allowed to remove safety facilities and inspect
qualied professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
the equipment.
NO TE
D ANGER
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
●Personnel who will operate the equipment, including operators, trained
personnel, and professionals, should possess the local national required
qualications in special operations such as high-voltage operations, working
at heights, and operations of special equipment.
●Only professionals or authorized personnel are allowed to replace the
equipment or components (including software).
● Professionals: personnel who are trained or experienced in equipment operations
and are clear of the sources and degree of various potential hazards in equipment
installation, operation, and maintenance
● Trained personnel: personnel who are technically trained, have required experience,
are aware of possible hazards on themselves in certain operations, and are able to
take protective measures to minimize the hazards on themselves and other people
● Operators: operation personnel who may come in contact with the equipment,
except trained personnel and professionals
1.3 Electrical Safety
Grounding
●For the equipment that needs to be grounded, install the ground cable
when installing the equipment and remove the ground cable last when
removing the equipment.
●Do not damage the ground conductor.
●Do not operate the equipment in the absence of a properly installed ground
conductor.
●Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is securely grounded.
General Requirements
Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or
●Ensure that all electrical connections comply with local electrical standards.
●Obtain approval from the local electric utility company before using the
equipment in grid-tied mode.
●Ensure that the cables you prepared meet local regulations.
●Use dedicated insulated tools when performing high-voltage operations.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
AC and DC Power
Do not connect or disconnect power cables with power on. Transient contact
between the core of the power cable and the conductor will generate electric arcs
or sparks, which may cause
●Before making electrical connections, switch o the disconnector on the
upstream device to cut o the power supply if people may contact energized
components.
●Before connecting a power cable, check that the label on the power cable is
correct.
●If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
re or personal injury.
Cabling
●When routing cables, ensure that a distance of at least 30 mm exists between
the cables and heat-generating components or areas. This prevents damage
to the insulation layer of the cables.
●Bind cables of the same type together. When routing cables of
ensure that they are at least 30 mm away from each other.
●Ensure that the cables used in a grid-tied PV power system are properly
connected and insulated and meet
specications.
1.4 Installation Environment Requirements
●Ensure that the equipment is installed in a well ventilated environment.
●To prevent re due to high temperature, ensure that the ventilation vents or
heat dissipation system are not blocked when the equipment is running.
●Do not expose the equipment to
not perform any operation on the equipment in such environments.
ammable or explosive gas or smoke. Do
1.5 Mechanical Safety
Using Ladders
dierent types,
●Use wooden or berglass ladders when you need to perform live working at
heights.
●When a step ladder is used, ensure that the pull ropes are secured and the
ladder is held rm.
●Before using a ladder, check that it is intact and conrm its load bearing
capacity. Do not overload it.
●Ensure that the wider end of the ladder is at the bottom, or protective
measures have been taken at the bottom to prevent the ladder from sliding.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
●Ensure that the ladder is securely positioned. The recommended angle for a
ladder against the oor is 75 degrees, as shown in the following gure. An
angle rule can be used to measure the angle.
●When climbing a ladder, take the following precautions to reduce risks and
ensure safety:
–Keep your body steady.
–Do not climb higher than the fourth rung of the ladder from the top.
–Ensure that your body's center of gravity does not shift outside the legs
of the ladder.
Drilling Holes
When drilling holes into a wall or
●Wear goggles and protective gloves when drilling holes.
●When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings that have accumulated inside or outside the equipment.
Moving Heavy Objects
●Be cautious to avoid injury when moving heavy objects.
oor, observe the following safety precautions:
●When moving the equipment by hand, wear protective gloves to prevent
injuries.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual1 Safety Information
1.6 Commissioning
When the equipment is powered on for the rst time, ensure that professional
personnel set parameters correctly. Incorrect settings may result in inconsistency
with local certication and aect the normal operation of the equipment.
1.7 Maintenance and Replacement
High voltage generated by the equipment during operation may cause an electric
shock, which could result in death, serious injury, or serious property damage.
Prior to maintenance, power o the equipment and strictly comply with the safety
precautions in this document and relevant documents.
●Maintain the equipment with sucient knowledge of this document and
using proper tools and testing equipment.
●Before maintaining the equipment, power it
the delayed discharge label to ensure that the equipment is powered o.
●Turn o the AC and DC switches of the SUN2000 when maintaining the
electric equipment or power distribution equipment connected the SUN2000.
●Place temporary warning signs or erect fences to prevent unauthorized access
to the maintenance site.
●If the equipment is faulty, contact your dealer.
●The equipment can be powered on only after all faults are
do so may escalate faults or damage the equipment.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual2 Overview
2 Overview
2.1 Product Introduction
Function
Model
The SUN2000 inverter is a three-phase grid-tied PV string inverter that converts
the DC power generated by PV strings into AC power and feeds the power into the
power grid.
This document covers the following SUN2000 models:
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual2 Overview
IDMeaningValue
5Product codeM3: product series with an input voltage level
of 1100 V DC
Networking Application
The SUN2000 applies to the grid-tied systems of industrial and commercial
rooftops and small ground PV plants. Typically, a grid-tied system consists of PV
strings, grid-tied inverters, AC switches, and power distribution units.
Figure 2-2 Networking application - single inverter scenario
(1) PV string(2) SUN2000(3) AC power distribution
(4) Isolation transformer(5) Power grid
Supported Power Grid Types
The SUN2000 supports TN-S, TN-C, TN-C-S, TT, and IT power grids.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual2 Overview
2.4 Working Principles
2.4.1 Circuit Diagram
A SUN2000 can connect to a maximum of eight PV strings and has four MPPT
circuits inside. Each MPPT circuit tracks the maximum power point of two PV
strings. The SUN2000 converts DC power into single-phase AC power through an
inverter circuit. Surge protection is supported on both the DC and AC sides.
Figure 2-5 Schematic diagram
2.4.2 Working Modes
The SUN2000 can work in Standby, Operating, or Shutdown mode.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual2 Overview
Table 2-2 Working mode description
Working
Description
Mode
StandbyThe SUN2000 enters Standby mode when the external
environment does not meet the operating requirements. In
Standby mode:
● The SUN2000 continuously performs status check and enters
the Operating mode once the operating requirements are met.
● The SUN2000 enters Shutdown mode after detecting a
shutdown command or a fault after startup.
OperatingIn Operating mode:
● The SUN2000 converts DC power from PV strings into AC power
and feeds the power to the power grid.
● The SUN2000 tracks the maximum power point to maximize
the PV string output.
● If the SUN2000 detects a fault or a shutdown command, it
enters the Shutdown mode.
● The SUN2000 enters Standby mode after detecting that the PV
string output power is not suitable for connecting to the power
grid for generating power.
Shutdown● In Standby or Operating mode, the SUN2000 enters Shutdown
mode after detecting a fault or shutdown command.
● In Shutdown mode, the SUN2000 enters Standby mode after
detecting a startup command or that the fault is rectied.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual3 SUN2000 Storage
3 SUN2000 Storage
The following requirements should be met if the SUN2000 is not put into use
directly:
●Do not unpack the SUN2000.
●Keep the storage temperature at –40°C to +70°C and the humidity at 5%–
95% RH.
●Store the SUN2000 in a clean and dry place and protect it from dust and
water vapor corrosion.
●A maximum of six SUN2000s can be stacked. To avoid personal injury or
device damage, stack SUN2000s with caution to prevent them from falling
over.
●During the storage period, check the SUN2000 periodically (recommended:
every three months). If any rodent bites are found on the packing materials,
replace the packing materials immediately.
●If the SUN2000 has been stored for more than two years, it must be checked
and tested by professionals before being put into use.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual4 Installation
4 Installation
4.1 Checking Before Installation
Outer Packing Materials
Before unpacking the inverter, check the outer packing materials for damage, such
as holes and cracks, and check the inverter model. If any damage is found or the
inverter model is not what you requested, do not unpack the package and contact
your supplier as soon as possible.
You are advised to remove the packing materials within 24 hours before installing the
inverter.
Package Contents
After unpacking the inverter, check that the contents are intact and complete. If
any damage is found or any component is missing, contact your supplier.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual4 Installation
TypeTools and Instruments
Steel measuring tapeLevelMultimeter
Cable tieHeat shrink tubingVacuum cleaner
Person
al
protec
tive
equip
ment
(PPE)
GogglesWork shoesDust mask
--
Protective gloves
4.3 Selecting an Installation Position
Basic Requirements
●The SUN2000 is IP66-rated and can be installed indoors or outdoors.
●Do not install the SUN2000 in a place where a person can easily be exposed
to its enclosure and heat sinks, because these parts are extremely hot during
operation.
●Do not install the SUN2000 in areas with
●Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.
ammable or explosive materials.
●If inverters are installed in a place with abundant vegetation, in addition to
routine weeding, harden the ground underneath the inverters using cement or
gravel (recommended area: 3 m x 2.5 m).
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual4 Installation
●Do not install the SUN2000 in a place within children's reach.
●The SUN2000 will be corroded in salt areas, and the salt corrosion may cause
re. Do not install the SUN2000 outdoors in salt areas. A salt area refers to
the region within 500 m from the coast or prone to sea breeze. The eect
from sea breeze depends on weather conditions (such as typhoon and season
wind) or terrains (such as dams and hills).
Site Requirements
●The SUN2000 should be installed in a well-ventilated environment to ensure
good heat dissipation.
●If the SUN2000 is installed in a place exposed to direct sunlight, the power
may decrease as the temperature rises.
●You are advised to install the SUN2000 in a sheltered place or install an
awning over it.
Mounting Structure Requirements
●The mounting structure where the SUN2000 is installed must be
●Do not install the SUN2000 on ammable building materials.
●The SUN2000 is heavy. Ensure that the installation surface is solid enough to
bear the weight load.
●In residential areas, do not install the SUN2000 on drywalls or walls made of
similar materials which have a weak sound insulation performance because
the noise generated by the SUN2000 is noticeable.
Installation Angle Requirements
The SUN2000 can be wall-mounted or support-mounted. Requirements for the
installation angle:
●Install the SUN2000 vertically or at a maximum back tilt of 15 degrees to
facilitate heat dissipation.
●Do not install the SUN2000 with a front tilt, excessive back tilt, side tilt,
horizontally, or upside down.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual4 Installation
Installation Space Requirements
●Reserve enough clearance around the SUN2000 to ensure sucient space for
installation and heat dissipation.
Figure 4-2 Installation space
●When installing multiple SUN2000s, install them in horizontal mode if ample
space is available and install them in triangle mode if no ample space is
available. Stacked installation is not recommended.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual4 Installation
Figure 4-13 Installing expansion bolts
----End
4.6 Installing a SUN2000
Step 1 (Optional) Install the locking screw for the DC switch.
● The DC switch locking screw is used to lock the DC switch to prevent the switch from
rotating.
● For models used in Australia, install the DC switch locking screw according to local
standards. The DC switch locking screw is delivered with the SUN2000.
Figure 4-14 Installing the locking screw for the DC switch
Step 2 Install the SUN2000 onto the mounting bracket.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
5 Electrical Connections
5.1 Precautions
When exposed to sunlight, the PV arrays supply DC voltage to the SUN2000.
Before connecting cables, ensure that the two DC switches on the SUN2000 are
OFF. Otherwise, the high voltage of the SUN2000 may result in electric shocks.
● The equipment damage caused by incorrect cable connections is beyond the
warranty scope.
● Only certied electrician can perform electrical terminations.
● Wear proper PPE at all time when terminating cables.
● To prevent poor cable connection due to overstress, it is recommended that the
cables be bent and reserved, and then connected to the appropriate ports.
The cable colors shown in the electrical connection diagrams provided in this chapter are
for reference only. Select cables in accordance with local cable specications (green-andyellow cables are only used for grounding).
● The SUN2000 supports the input
from eight PV strings.
safely disconnected from the power
grid when an exception occurs,
connect an AC switch to the AC side
of the inverter. Select an
appropriate AC switch in
accordance with local industry
standards and regulations. Huawei
recommends the following switch
specications:
Recommended: a three-phase AC
circuit breaker with a rated voltage
greater than or equal to 500 V AC
and a rated current of 125 A.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
No.ComponentDescriptionSource
CPower
meter
[1]
The SUN2000 can connect to the
DTSU666-H, DTSU666-HW, and
YDS60-80 power meters.
[2]
Purchased from
Huawei
DSUN2000Select a proper model as required.Purchased from
Huawei
ESmartLoggerSmartLogger3000Purchased from
Huawei
FSmart
Dongle
Note [1]: For details about meter operations, see
Select a proper model as required.Purchased from
Huawei
DTSU666-HW Smart Power
Sensor Quick Guide, YDS60-80 Smart Power Sensor Quick Guide, DTSU666H and DTSU666-H 250 A (50 mA) Smart Power Sensor Quick Guide
DTSU666-H 100 A and 250 A Smart Power Sensor User Manual
and
.
Note [2]: SUN2000MA V100R001C20SPC116 and later versions can connect to
DTSU666-HW and YDS60-80 power meter.
The cable specications must comply with local standards. Device damage caused
by using cables with incorrect specications will not be covered by the warranty.
Note [1]: Five-core cables with a cross-sectional area of 5 x 35 mm2 or 5 x 50
mm2 are not supported.
5.3 Connecting the PE Cable
Specications
● Conductor crosssectional area: 0.2–
2
1 mm
● Cable outer
diameter: 4–11 mm
Conductor crosssectional area ≥ 16
2
mm
Source
Prepare
d by
users
Prepare
d by
users
Procedure
Step 1 Crimp OT terminals.
● Ensure that the PE cable is securely connected. Otherwise, electric shocks may
occur.
● Do not connect the neutral wire to the enclosure as a PE cable. Otherwise,
electric shocks may occur.
● The PE point at the AC output port is used only as a PE equipotential point, not a
substitute for the PE point on the enclosure.
● It is recommended that silicone sealant or paint be applied around the ground terminal
after the PE cable is connected.
● Avoid scratching the core wire when stripping a cable.
● The cavity formed after the conductor crimp strip of the OT terminal is crimped
must wrap the core wires completely. The core wires must contact the OT
terminal closely.
● Wrap the wire crimping area with heat shrink tubing or PVC insulation tape.
The heat shrink tubing is used as an example.
● When using a heat gun, protect devices from being scorched.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
5.4 Connecting the AC Output Power Cable
Precautions
An AC switch must be installed on the AC side of the SUN2000 to ensure that the
SUN2000 can be safely disconnected from the power grid.
● Do not connect loads between the inverter and the AC switch that directly
connects to the inverter. Otherwise, the switch may trip by mistake.
● If an AC switch is used with specications beyond local standards, regulations,
or Huawei's recommendations, the switch may fail to turn
manner in case of exceptions, causing serious faults.
o in a timely
Each inverter must be equipped with an AC output switch. Multiple inverters
cannot connect to the same AC output switch.
● If the external AC switch can perform earth leakage protection, the rated
leakage action current should be greater than or equal to 500 mA.
● If multiple SUN2000s connect to the general residual current device (RCD)
through their respective external AC switches, the rated leakage action current
of the general RCD should be greater than or equal to the number of
SUN2000s multiplied by 500 mA.
● Use a socket wrench and extension rod to connect the AC power cable. The
extension rod must be longer than or equal to 100 mm.
Sucient slack should be provided in the PE cable to ensure that the last cable
●
bearing the force is the PE cable when the AC output power cable bears pulling
force due to force majeure.
● Do not install third-party devices in the AC connection box.
● You need to prepare M8 OT terminals by yourself.
● If the AC MBUS is used, multi-core cables are recommended, supporting a
maximum communication distance of 1000 m. To use other types of AC power
cables, contact the Company's technical support.
Requirements for the OT or DT Terminal
●If a copper cable is used, use copper wiring terminals.
●If a copper-clad aluminum cable is used, use copper wiring terminals.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
●If an aluminum alloy cable is used, use copper-aluminum transition wiring
terminals, or aluminum wiring terminals along with copper-aluminum
transition spacers.
● Do not connect aluminum wiring terminals to the AC terminal block. Otherwise
the electrochemical corrosion will occur and aect the reliability of cable
connections.
● Comply with the IEC61238-1 requirements when using copper-aluminum
transition wiring terminals, or aluminum wiring terminals along with copperaluminum transition spacers.
● If copper-aluminum transition spacers are used, pay attention to the front and
rear sides. Ensure that the aluminum sides of spacers are in contact with
aluminum wiring terminals, and copper sides of spacers are in contact with the
AC terminal block.
Figure 5-4 Requirements for the OT/DT terminal
Procedure
Step 1 Remove the AC terminal box and install partition boards.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
Figure 5-11 Wiring requirements
----End
5.5 Installing the DC Input Power Cable
Precautions
● Before connecting the DC input power cables, ensure that the DC voltage is
within the safe range (lower than 60 V DC) and that the DC switch on the
SUN2000 is OFF. Failing to do so may result in electric shocks.
● When the SUN2000 is running, it is not allowed to work on the DC input power
cables, such as connecting or disconnecting a PV string or a PV module in a PV
string. Failing to do so may cause electric shocks.
● If no PV string connects to a DC input terminal of the SUN2000, do not remove
the watertight cap from the DC input terminals. Otherwise, the IP rating of the
SUN2000 will be
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
Ensure that the following conditions are met. Otherwise, the SUN2000 may be
damaged, or even a re could happen.
● PV modules connected in series in each PV string are of the same specications.
● The DC input voltage of the SUN2000 shall not exceed 1100 V DC under any
circumstance.
● The polarities of electric connections are correct on the DC input side. The
positive and negative terminals of a PV string connect to corresponding positive
and negative DC input terminals of the SUN2000.
● If polarity of the DC input power cable is reversed and the DC switch is ON, do
not turn
o the DC switch immediately or remove positive and negative
connectors. Wait until the solar irradiance declines at night and the PV string
current reduces to below 0.5 A, and then turn
o the DC switch and remove
the positive and negative connectors. Correct the PV string polarity before
reconnecting the PV string to the SUN2000.
● The SUN2000 does not support power supplies other than PV strings. Since the
output of the PV string connected to the SUN2000 cannot be grounded, ensure
that the PV module output is well insulated to ground.
● During the installation of PV strings and the SUN2000, the positive or negative
terminals of PV strings may be short-circuited to ground if the power cable is
not properly installed or routed. In this case, an AC or DC short circuit may
occur and damage the SUN2000. The caused device damage is not covered
under any warranty.
Figure 5-12 DC input terminals
When the DC input is not fully congured, the DC input terminals must meet the
following requirements:
1.Distribute the DC input power cables evenly over four MPPT circuits, and
connect them preferentially through MPPT1 and MPPT4.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
Procedure
Step 1 Connect the DC power cable.
Number
of PV
Strings
Terminal SelectionNumber
of PV
Strings
Terminal Selection
3PV1, PV3 and PV74PV1, PV3, PV5 and PV7
5PV1, PV2, PV3, PV5 and
PV7
7PV1, PV2, PV3, PV4, PV5,
PV7 and PV8
6PV1, PV2, PV3, PV5, PV7
and PV8
8PV1, PV2, PV3, PV4, PV5,
PV6, PV7 and PV8
Use the positive and negative Amphenol Helios H4 metal terminals and DC
connectors supplied with the solar inverter. Using incompatible positive and
negative metal terminals and DC connectors may result in serious consequences.
The caused device damage is not covered under any warranty.
● You are advised to use the H4TC0003 (Amphenol) crimping tool and do not use
it with the positioning block. Otherwise, the metal terminals may be damaged.
● The H4TW0001 (Amphenol) open-end wrench is recommended.
● Cables with high rigidity, such as armored cables, are not recommended as DC
input power cables, because poor contact may be caused by the bending of the
cables.
● Before assembling DC connectors, label the cable polarities correctly to ensure
correct cable connections.
● After the positive and negative connectors snap into place, pull the DC input
cables back to ensure that they are connected securely.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
Figure 5-13 Connecting the DC power cable
During DC input power cabling, leave at least 50 mm of slack. The axial tension
on PV connectors must not exceed 80 N. Radial stress or torque must not be
generated on PV connectors.
----End
5.6 (Optional) Installing the Smart Dongle
Procedure
The Smart Dongle is not provided in standard conguration.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
● If your Smart Dongle is not equipped with a SIM card, prepare a standard
SIM card (size: 25 mm x 15 mm) with the capacity greater than or equal to
64 KB.
● When installing the SIM card, determine its installation direction based on
the silk screen and arrow on the card slot.
● Press the SIM card in place to lock it, indicating that the SIM card is
correctly installed.
● When removing the SIM card, push it inwards to eject it.
● When reinstalling the cover of the Smart Dongle, ensure that the buckle
springs back in place.
Figure 5-14 Installing a 4G Smart Dongle
●WLAN-FE Smart Dongle (WLAN Communication)
Figure 5-15 Installing a WLAN-FE Smart Dongle (WLAN communication)
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual5 Electrical Connections
Scenarios Where No Signal Cable Is Connected
If no signal cable is required for the SUN2000, use waterproof plugs to block the
wiring holes on the signal cable connector and connect the signal cable connector
to the communications port on the SUN2000 to improve the waterproof
performance of the SUN2000.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual6 Commissioning
6.2 System Power-On
Prerequisites
● Before turning on the AC switch between the SUN2000 and the power grid,
check that the AC voltage is within the
● If the DC power supply is connected but the AC power supply is disconnected,
the SUN2000 will report a Grid Loss alarm. The SUN2000 can start properly
only after the power grid recovers.
Procedure
Step 1 Turn on the AC switch between the SUN2000 and the power grid.
specied range using a multimeter.
Step 2 (Optional) Remove the locking screw beside the DC switch.
Figure 6-1 Removing the locking screw beside the DC switch
Step 3 Turn on the DC switch at the bottom of the SUN2000.
Step 4 Observe the LED indicators to check the operating status of the SUN2000.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
7 Man-Machine Interaction
● If the SUN2000 is connected to the FusionSolar Smart PV Management System, the
FusionSolar app is recommended. In areas where the FusionSolar app is not available, or
when a third-party management system is used, only the SUN2000 app can be used for
commissioning.
● Access the Huawei app store (http://appstore.huawei.com), search for FusionSolar or
SUN2000, and download the app installation package. You can also scan the QR codes
below to download the apps.
● The screenshots are for reference only. The actual screens may vary.
● Obtain the initial password for connecting to the solar inverter WLAN from the
label on the side of the solar inverter.
● Set the password at the
password periodically and keep the new password in mind. Not changing the
password may cause password disclosure. A password left unchanged for a long
period of time may be stolen or cracked. If a password is lost, devices cannot
be accessed. In these cases, the user is liable for any loss caused to the PV
plant.
● Set the correct grid code based on the application area and scenario of the
SUN2000.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
Figure 7-2 Creating multiple installer accounts for the same company
7.1.2 Creating a PV Plant and a User
Figure 7-3 Creating a PV plant and a user
● In the quick settings for SUN2000-50KTL-M3, the grid code is N/A by default (automatic
startup is not supported). Set the grid code based on the area where the PV plant is
located.
● For details about how to use the site deployment wizard, see
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
Figure 7-5 Grid-tied point control
Table 7-1 Grid-tied point control
ParameterDescription
Active
power
Unlimited-If this parameter is set to Unlimited, the output power of
the SUN2000 is not limited and the SUN2000 can connect
to the power grid at the rated power.
Grid
connecti
on with
zero
Closed-loop
controller
● If multiple SUN2000s are cascaded, set this parameter
to SDongle/SmartLogger.
● If there is only one SUN2000, set this parameter to
Inverter.
power
Limitation
mode
● Total power indicates export limitation of the total
power at the grid-tied point. (When a single-phase
meter is connected, only Total power can be selected.)
● Single-phase power indicates export limitation of the
power in each phase at the grid-tied point.
Power
adjustment
Species the shortest interval for a single export limitation
adjustment.
period
Maximum
protection time
Species the time for detecting power meter data. If the
Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Activepower output limit for fail-safe for protection.
Power raising
Species the step for grid-tied power adjustment.
threshold
Active power
output limit for
fail-safe
Species the derating value of the SUN2000 active power
by percentage. If the Smart Dongle does not detect any
meter data or the communication between the Smart
Dongle and the SUN2000 is disconnected, the Smart
Dongle delivers the derating value of the SUN2000 active
power by percentage.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
ParameterDescription
Grid
connecti
on with
limited
power
(kW)
Communicatio
n
disconnection
fail-safe
Communicatio
n
disconnection
detection time
Closed-loop
controller
Limitation
mode
Maximum grid
feed-in power
In the inverter export limitation scenario, if this parameter
is set to Enable, the inverter will derate according to the
active power derating percentage when the
communication between the inverter and the Smart
Dongle is disconnected for a period longer than
Communication disconnection detection time.
Species the fail-safe detection time for the disconnection
between the SUN2000 and the Smart Dongle.
This parameter is displayed when Communicationdisconnection fail-safe is enabled.
● If multiple SUN2000s are cascaded, set this parameter
to SDongle/SmartLogger.
● If there is only one SUN2000, set this parameter to
Inverter.
Total power indicates export limitation of the total power
at the grid-tied point. (When a single-phase meter is
connected, only Total power can be selected.)
Single-phase power indicates export limitation of the
power in each phase at the grid-tied point.
Species the maximum active power transmitted from the
grid-tied point to the power grid.
Power
adjustment
period
Maximum
protection time
Power raising
threshold
Power
adjustment
period
Active power
output limit for
fail-safe
Species the shortest interval for a single export limitation
adjustment.
Species the time for detecting power meter data. If the
Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Activepower output limit for fail-safe for protection.
Species the step for grid-tied power adjustment.
Species the shortest interval for a single export limitation
adjustment.
Species the derating value of the inverter active power by
percentage. If the Smart Dongle does not detect any power
meter data or the communication between the Smart
Dongle and the inverter is disconnected, the Smart Dongle
delivers the derating value of the inverter active power by
percentage.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
ParameterDescription
Grid
connecti
on with
limited
power
(%)
Communicatio
n
disconnection
fail-safe
Communicatio
n
disconnection
detection time
Closed-loop
controller
Limitation
mode
PV plant
capacity
In the inverter export limitation scenario, if this parameter
is set to Enable, the inverter will derate according to the
active power derating percentage when the
communication between the inverter and the Smart
Dongle is disconnected for a period longer than
Communication disconnection detection time.
Species the time for determining the communication
disconnection between the inverter and the Smart Dongle.
This parameter is displayed when Communicationdisconnection fail-safe is set to Enable.
● For a single inverter, set Closed-loop controller to
Inverter.
● For multiple inverters, Closed-loop controller can only
be set to SDongle/SmartLogger.
● Total power indicates export limitation of the total
power at the grid-tied point.
● Single-phase power indicates export limitation of the
power in each phase at the grid-tied point.
Species the total maximum active power in the inverter
cascading scenario.
Maximum grid
feed-in power
Maximum
protection time
Power raising
threshold
Power
adjustment
period
Active power
output limit for
fail-safe
Communicatio
n
disconnection
fail-safe
Species the percentage of the maximum active power of
the grid-tied point to the PV plant capacity.
Species the time for detecting power meter data. If the
Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Activepower output limit for fail-safe for protection.
Species the step for grid-tied power adjustment.
Species the shortest interval for a single export limitation
adjustment.
Species the derating value of the inverter active power by
percentage. If the Smart Dongle does not detect any power
meter data or the communication between the Smart
Dongle and the inverter is disconnected, the Smart Dongle
delivers the derating value of the inverter active power by
percentage.
In the inverter export limitation scenario, if this parameter
is set to Enable, the inverter will derate according to the
active power derating percentage when the
communication between the inverter and the Smart
Dongle is disconnected for a period longer than
Communication disconnection detection time.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
ParameterDescription
Shutdo
wn at
high
feed-in
power
Communicatio
n
disconnection
detection time
Shutdown at high feed-in
power
1
Upper feed-in power
threshold for inverter
shutdown (kW)
High feed-in power
duration threshold for
triggering inverter
shutdown (s)
Species the time for determining the communication
disconnection between the inverter and the Smart Dongle.
This parameter is displayed when Communicationdisconnection fail-safe is set to Enable.
● The default value is Disable.
● If this parameter is set to Enable, the inverter shuts
down for protection when the grid-connection point
power exceeds the threshold and remains in this
condition for the specied time threshold.
The default value is 0. This parameter species the power
threshold of the grid-connection point for triggering
inverter shutdown.
The default value is 20. This parameter species the
duration threshold of high feed-in power for triggering
inverter shutdown.
● When High feed-in power duration threshold for
triggering inverter shutdown is set to 5. Shutdown at
high feed-in power takes precedence.
● When High feed-in power duration threshold for
triggering inverter shutdown is set to 20, Grid
connection with limited power takes precedence
(when Active power control is set to Grid connection
with limited power).
Note 1: This parameter is supported only for the AS4777 grid code.
----End
7.3.2 Apparent Power Control on the Inverter Output Side
On the home screen, tap Settings > Power adjustment to set inverter
parameters.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual7 Man-Machine Interaction
Figure 7-6 Apparent power control
Table 7-2 Apparent power
ParameterDescriptionValue Range
Maximum apparent
power (kVA)
Species the output
upper threshold for the
[Maximum active power,
S
]
max
maximum apparent
power to adapt to the
capacity requirements of
standard and customized
inverters.
Maximum active power
(kW)
Species the output
upper threshold for the
[0.1, P
max
]
maximum active power
to adapt to dierent
market requirements.
The lower threshold for the maximum apparent power is the maximum active power. To
lower the maximum apparent power, lower the maximum active power rst.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
8 Maintenance
8.1 System Power-O
Precautions
Procedure
Step 1 Send a shutdown command on the app.
Step 2 Turn
Step 3 Turn o the DC switch at the bottom of the SUN2000.
Step 4 (Optional) Install the locking screw for the DC switch.
After the SUN2000 powers o, the remaining electricity and heat may still cause
electric shocks and body burns. Therefore, put on protective gloves and begin
operating the SUN2000
o the AC switch between the SUN2000 and the power grid.
Figure 8-1 Installing the locking screw for the DC switch
Air tightnessCheck that all terminals and ports are
properly sealed.
Once a year
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
Check ItemCheck MethodMaintenance
Interval
Clear
vegetation
around the
inverters
8.3 Troubleshooting
Alarm severities are dened as follows:
●Major: The inverter is faulty. As a result, the output power decreases or the
grid-tied power generation is stopped.
●Minor: Some components are faulty without
generation.
●Warning: The inverter works properly. The output power decreases or some
authorization functions fail due to external factors.
Table 8-2 Common fault alarm list
ID
2001High
NameSeverityCauseSolution
MajorThe PV array is not
string
input
voltage
● Perform inspection and weeding as
required.
● Clean the site promptly after
weeding.
aecting the grid-tied power
Reduce the number of PV
properly congured.
Excessive PV modules are
connected in series to the
PV string, and therefore the
PV string open-circuit
voltage exceeds the
maximum inverter
operating voltage.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2002DC arc
fault
2003DC arc
fault
2011String
reverse
connecti
on
MajorThe PV string power cables
arc or are in poor contact.
● Cause ID 1: PV strings 1
and 2
● Cause ID 2: PV strings 3
and 4
● Cause ID 3: PV strings 5
and 6
● Cause ID 4: PV strings 7
and 8
MajorThe PV string power cables
arc or are in poor contact.
Cause ID 1–8: PV strings 1–
8
MajorThe PV string polarity is
reversed.
Cause ID 1–8: PV strings 1–
8
Check whether the PV string
cables arc or are in poor contact.
Check whether the PV string
cables arc or are in poor contact.
1. Check whether the PV string
is connected to the device in
reverse polarity. If yes, wait
until the PV string current
decreases to below 0.5 A, set
DC SWITCH to OFF, and
adjust the PV string polarity.
2. If the fault persists, reset the
device on the local
maintenance app or WebUI
of the upper-layer controller.
Alternatively, you can turn
o
the AC and DC switches, wait
for 5 minutes, and then turn
on the AC and DC switches.
2012String
current
backfeed
WarningThe number of PV modules
connected in series to the
PV string is insucient. As
a result, the terminal
voltage is lower than that
of other strings.
Cause ID 1–8: PV strings 1–
8
1. Check whether the number of
PV modules connected in
series to the PV string is less
than that of other PV strings.
If yes, wait until the PV string
current drops below 0.5 A,
o all DC switches, and
turn
adjust the number of PV
modules in the PV string.
2. Check whether the opencircuit voltage of the PV
string is abnormal.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2021AFCI
self-
MajorCause ID = 1, 2
The AFCI self-check fails.
check
failure
2031Phase
wire
shortcircuited
to PE
MajorCause ID = 1
The impedance of the
output phase wire to PE is
low or the output phase
wire is short-circuited to PE.
2032Grid lossMajorCause ID = 1
● Power grid outage
occurs.
● The AC circuit is
disconnected or the AC
switch is
2033Grid
undervol
tage
MajorCause ID = 1
The power grid voltage is
below the lower threshold
or the low-voltage duration
has lasted for more than
the value
specied by LVRT.
o.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the alarm persists, contact
Huawei technical support.
Check the impedance of the
output phase wire to PE, locate
the position with low
impedance, and rectify the fault.
1. The alarm is cleared
automatically after the power
grid recovers.
2. Check whether the AC circuit
is disconnected or the AC
switch is
o.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid undervoltage protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
3. If the alarm persists for a
long time, check the AC
circuit breaker and AC output
power cable.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2034Grid
overvolt
age
MajorCause ID = 1
The power grid voltage
exceeds the upper
threshold or the high
voltage duration has lasted
for more than the value
specied by HVRT.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The device
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm occurs frequently,
check whether the power grid
voltage is within the allowed
range. If not, contact the
local power operator. If yes,
modify the power grid
overvoltage protection
threshold after obtaining the
consent of the local power
operator.
3. Check whether the peak
voltage of the power grid is
too high. If the fault occurs
frequently and persists for a
long time, contact the local
power operator.
2035
Grid
volt.
Imbalan
ce
MajorCause ID = 1
The dierence between
power grid phase voltages
exceeds the upper
threshold.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
voltage is within the
acceptable range. If not,
contact the local power
operator.
3. If the alarm lasts for a long
time, check the AC output
power cable connection.
4. If the AC output power cable
is correctly connected, yet the
alarm persists and
aects the
energy yield of the PV plant,
contact the local power
operator.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2036Grid
overfreq
uency
2037Grid
underfre
quency
MajorCause ID = 1
Power grid exception: The
actual power grid
frequency is higher than
the requirements for the
local power grid code.
MajorCause ID = 1
Power grid exception: The
actual power grid
frequency is lower than the
requirements for the local
power grid code.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
frequency is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid overfrequency protection
threshold through the app,
SmartLogger, or NMS with
the consent of the local
power operator.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
frequency is within the
acceptable range. If not,
contact the local power
operator. If yes, modify the
grid underfrequency
protection threshold through
the app, SmartLogger, or
NMS with the consent of the
local power operator.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2038Unstable
grid
frequenc
y
2039Output
overcurr
ent
MajorCause ID = 1
Power grid exception: The
actual change rate of the
power grid frequency does
not meet the requirements
for the local power grid
code.
MajorCause ID = 1
The power grid voltage
drops dramatically or the
power grid is shortcircuited. As a result, the
inverter transient output
current exceeds the upper
threshold, and protection is
triggered.
1. If the alarm occurs
occasionally, the power grid
may be abnormal
temporarily. The inverter
automatically recovers after
detecting that the power grid
becomes normal.
2. If the alarm persists, check
whether the power grid
frequency is within the
acceptable range. If not,
contact the local power
operator.
1. The inverter monitors its
external operating conditions
in real time and
automatically recovers after
the fault is rectied.
2. If the alarm persists and
aects the energy yield of the
PV plant, check whether the
output is short-circuited. If
the fault cannot be
rectied,
contact your dealer or
Huawei technical support.
2040Output
DC
compon
ent
overhigh
2051Abnorm
al
residual
current
MajorCause ID = 1
The DC component of the
inverter output current
exceeds the upper
threshold.
MajorCause ID = 1
The insulation impedance
of the input side to PE
decreases when the
inverter is operating.
1. The inverter monitors its
external operating conditions
in real time and
automatically recovers after
the fault is rectied.
2. If the alarm persists and
aects the energy yield of the
PV plant, contact your dealer
or Huawei technical support.
1. If the alarm occurs
accidentally, the external
power cable may be
abnormal temporarily. The
inverter automatically
recovers after the fault is
rectied.
2. If the alarm persists or lasts a
long time, check whether the
impedance between the PV
string and ground is too low.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2061Abnorm
al
groundin
g
MajorCause ID = 1
● The neutral wire or PE
cable of the inverter is
not connected.
● The output mode set for
the inverter is
inconsistent with the
cable connection mode.
Power o the inverter (turn o
the AC output switch and DC
input switch, and wait for a
period of time. For details about
the wait time, see the
description on the device safety
warning label), and then
perform the following
operations:
1. Check whether the PE cable
for the inverter is connected
properly.
2. If the inverter is connected to
a TN power grid, check
whether the neutral wire is
properly connected and
whether the voltage of the
neutral wire to ground is
normal.
3. After the inverter is powered
on, check whether the output
mode set for the inverter is
consistent with the output
cable connection mode.
2062
Low
insulatio
n
resistanc
e
MajorCause ID = 1
● The PV array is shortcircuited with PE.
● The PV string has been
in a moist environment
for a long time and the
circuit is not well
insulated to ground.
1. Check the impedance
between the PV string and
the PE cable. If a short circuit
occurs, rectify the fault.
2. Check whether the PE cable
of the inverter is correctly
connected.
3. If you have
conrmed that
the impedance is lower than
specied protection
the
threshold in a cloudy or rainy
environment, log in to the
app, SmartLogger, or NMS
and set Insulation resistanceprotection threshold.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2063Cabinet
overtem
perature
2064Device
fault
MinorCause ID = 1
● The inverter is installed
in a place with poor
ventilation.
● The ambient
temperature exceeds the
upper threshold.
● The inverter is not
operating properly.
MajorCause ID = 1–15
An unrecoverable fault
occurs on a circuit inside
the inverter.
1. Check the ventilation and
ambient temperature at the
inverter installation position.
2. If the ventilation is poor or
the ambient temperature
exceeds the upper threshold,
improve the ventilation and
heat dissipation.
3. If both the ventilation and
ambient temperature meet
requirements yet the alarm
persists, contact your dealer
or Huawei technical support.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the alarm persists, contact your
dealer or Huawei technical
support.
NOTICE
Cause ID = 1: Perform the preceding
operations when the PV string
current is less than 1 A.
2065Upgrade
failed or
version
mismatc
h
2066License
expired
MinorCause ID = 1–6
The upgrade is not
completed normally.
WarningCause ID = 1
● The privilege license has
entered the grace
period.
● The privilege feature is
about to expire.
1. Perform an upgrade again.
2. If the upgrade fails several
times, contact your dealer or
Huawei technical support.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2067Faulty
power
collector
61440Faulty
monitori
ng unit
MajorCause ID = 1
The power meter is
disconnected.
MinorCause ID = 1
● The ash memory is
insucient.
● The ash memory has
bad sectors.
1. Check whether the
congured power meter
model is the same as the
actual model.
2. Check whether the
communications parameters
of the power meter are the
same as the RS485
congurations of the inverter.
3. Check whether the power
meter is powered on and
whether the RS485
communications cable is
connected.
Turn o the AC output switch
and DC input switch, and then
turn them on after 5 minutes. If
the alarm persists, replace the
monitoring board or contact
your dealer or Huawei technical
support.
2072Transient
AC
overvolt
age
MajorCause ID = 1
The inverter detects that
the phase voltage exceeds
the transient AC
overvoltage protection
threshold.
1. If the voltage at the grid
connection point is too high,
contact the local power
operator.
2. If you have conrmed that
the voltage at the grid
connection point exceeds the
upper threshold and obtained
consent from the local power
operator, modify the
overvoltage protection
thresholds.
3. Check whether the peak grid
voltage exceeds the upper
threshold.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2085Built-in
PID
operatio
n
abnorma
l
MinorCause ID = 1, 2
● The output resistance of
PV arrays to ground is
low.
● The system insulation
resistance is low.
● Cause ID = 1
1. Turn o the AC output
switch and DC input
switch, wait for a period of
time (for details about the
wait time, see the
description on the device
safety warning label), and
then turn on the DC input
switch and AC output
switch.
2. If the alarm persists,
contact your dealer or
Huawei technical support.
● Cause ID = 2
1. Check the impedance
between the PV array
output and the ground. If
a short circuit occurs or
the insulation is
insucient, rectify the
fault.
2. If the alarm persists,
contact your dealer or
Huawei technical support.
2086
External
fan
abnorma
l
MajorCause ID = 1
The external fan is shortcircuited, the power supply
is insucient, or the air
channel is blocked.
1. Shut down the fan, turn o
the DC switch, check whether
the fan blades are damaged,
and clear the foreign matter
around the fan.
2. Reinstall the fan, turn on the
DC switch, and wait for the
inverter to start. If the alarm
persists after 15 minutes,
replace the external fan.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
IDNameSeverityCauseSolution
2090Abnorm
al active
power
scheduli
ng
instructi
on
2091Abnorm
al
reactive
power
scheduli
ng
instructi
on
MajorCause ID = 1
● The DI input is
abnormal.
● The DI input is
inconsistent with the
conguration.
MajorCause ID = 1
● The DI input is
abnormal.
● The DI input is
inconsistent with the
conguration.
1. Check whether the cables are
connected correctly to the DI
ports.
2. On the DI active scheduling
screen under the dry contact
scheduling settings, view the
DI signal
mapping table. Contact the
power grid company to check
whether the
the mapping table are
complete and meet the
requirements.
1. Check whether the cables are
connected correctly to the DI
ports.
2. On the DI reactive powerscheduling screen under the
dry contact scheduling
settings, view the DI signal
conguration mapping table.
Contact the power grid
company to check whether
the
mapping table are complete
and meet the requirements.
conguration
congurations in
congurations in the
Contact your dealer or Huawei technical support if all troubleshooting procedures listed
above are completed and the fault still exists.
8.4 Replacing a Fan
● Before replacing a fan, power o the inverter.
● When replacing a fan, use insulated tools and wear PPE.
Step 1 Remove the screws from the fan mounting plate and store them properly. Turn the
fan mounting plate until the fan surface is horizontal with the inverter.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual8 Maintenance
Figure 8-2 Removing screws from the fan mounting plate
Step 2 Remove the cable tie, loosen the connector, disconnect the cable, and remove the
faulty fan.
Figure 8-3 Removing a faulty fan
Step 3 Install the new fan in the reverse order, bind the fan cable, and reconnect the
cable.
When binding the cable, you are advised to reserve 80 mm at one end of the
terminal, fold the rest of the cable and bind it in the middle using a cable tie, and
then bind the cable to the cable bridge.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User Manual10 Technical Specications
ItemSUN2000-50KTL-ZHM3SUN2000-50KTL-M3
Full-load MPPT
voltage range
Rated input
voltage
Maximum
b
530–800 V (380 V AC/400 V AC)530–800 V (380 V AC/400 V AC)
625–850 V (480 V AC)
600 V (380 V AC/400 V AC)600 V (380 V AC/400 V AC)
710 V (480 V AC)
8
number of inputs
Number of
4
MPPTs
Note a: The maximum input voltage is the maximum DC input voltage that the inverter can
withstand. If the input voltage exceeds this value, the inverter may be damaged.
Note b: PV strings connecting to the same MPPT must contain the same quantity and model of
PV modules. The voltage dierence between dierent MPPTs must be less than 80 V. It is
recommended that the PV string voltage be higher than the lower threshold of the full-load
MPPT voltage.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualB Device Commissioning
Figure B-2 Method 2: after login (connected to the Internet)
Step 2 Connect to the solar inverter WLAN and log in to the device commissioning screen
as the installer user.
● When connecting to the SUN2000 directly from the mobile phone, keep the
mobile phone visible within 3 meters of the SUN2000 to ensure the
communication quality between the app and SUN2000. The distances are for
reference only and may vary with mobile phones and shielding conditions.
● When connecting the SUN2000 to the WLAN over a router, ensure that the
mobile phone and SUN2000 are in the WLAN coverage of the router and the
SUN2000 is connected to the router.
● The router supports WLAN (IEEE 802.11 b/g/n, 2.4 GHz) and the WLAN signal
reaches the SUN2000.
● The WPA, WPA2, or WPA/WPA2 encryption mode is recommended for routers.
Enterprise-level encryption is not supported (for example, public hotspots
requiring authentication such as airport WLAN). WEP and WPA TKIP are not
recommended because these two encryption modes have serious security
defects. If the access fails in WEP mode, log in to the router and change the
encryption mode of the router to WPA2 or WPA/WPA2.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualB Device Commissioning
● Obtain the initial password for connecting to the solar inverter WLAN from the label on
the side of the solar inverter.
● Use the initial password upon rst power-on and change it immediately after login. To
ensure account security, change the password periodically and keep the new password
in mind. Not changing the initial password may cause password disclosure. A password
left unchanged for a long period of time may be stolen or cracked. If a password is lost,
devices cannot be accessed. In these cases, the user is liable for any loss caused to the
PV plant.
● When you access the Device commissioning screen of the SUN2000 for the
you need to manually set the login password because the SUN2000 does not have an
initial login password.
SUN2000-(50KTL-ZHM3, 50KTL-M3)
User ManualC Built-in PID Recovery
C Built-in PID Recovery
Ensure that the inverter ground cable is securely connected. Otherwise, the built-in
PID repair function will be aected and electric shocks may occur.
Procedure
Step 1 On the home screen, choose Settings > Feature Parameters and set related
parameters.
Figure C-1 Setting PID suppression parameters
● Set PID running mode to Repair (disabled by default).
● Set Nighttime o-grid repair to (this parameter is displayed when Built-in PID