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Copy-SUN2000-(8KTL-20KTL)-M2
User ManualAbout This Document
About This Document
Purpose
This document describes the SUN2000-8KTL-M2, SUN2000-10KTL-M2,
SUN2000-12KTL-M2, SUN2000-15KTL-M2, SUN2000-17KTL-M2, and
SUN2000-20KTL-M2 (SUN2000 for short) in terms of installation, electrical
connections, commissioning, maintenance, and troubleshooting. Read this
document through, understand the safety information, and get familiar with the
functions and features of the SUN2000 before installing and operating it.
The SUN2000-8KTL-M2 and SUN2000-10KTL-M2 inverters are applicable only to Australia.
Intended Audience
This document is intended for:
●Installers
●Users
Symbol Conventions
The symbols that may be found in this document are
Symbol
dened as follows.
Description
Indicates a hazard with a high level of risk which, if not
avoided, will result in death or serious injury.
Indicates a hazard with a medium level of risk which, if
not avoided, could result in death or serious injury.
Indicates a hazard with a low level of risk which, if not
avoided, could result in minor or moderate injury.
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User ManualAbout This Document
SymbolDescription
Indicates a potentially hazardous situation which, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.
Supplements the important information in the main text.
NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.
Change History
Changes between document issues are cumulative. The latest document issue
contains all updates made in previous issues.
Issue 06 (2022-03-10)
●Updated A Grid Codes.
●Updated C Setting Power Adjustment Parameters.
Issue 05 (2021-08-10)
●Updated 5.4 Connecting the DC input power cable.
●Updated 5.5 (Optional) Installing the Smart Dongle.
●Updated 5.5 (Optional) Installing the Smart Dongle.
●Updated 7 Man-Machine Interaction.
●Updated B Device Commissioning.
Issue 04 (2021-01-21)
●Updated 10.1 SUN2000 Technical
●Updated 4.3.2 Space Requirements.
●Updated 5.6.2 Connecting the RS485 Communications Cable (Smart Power
Sensor).
Issue 03 (2020-12-10)
Specications.
●Updated 7.1.1 Downloading the FusionSolar App.
●Updated 7.1.3 Creating a PV Plant and a User.
●Updated 7.1.4 (Optional) Setting the Physical Layout of the Smart PV
1.1 General Safety.......................................................................................................................................................................... 1
1.7 Maintenance and Replacement..........................................................................................................................................6
2.4 Working Principles................................................................................................................................................................ 15
2.4.2 Working Modes.................................................................................................................................................................. 15
4.1 Checking Before Installation............................................................................................................................................. 18
4.3 Determining the Installation Position............................................................................................................................20
4.3.2 Space Requirements......................................................................................................................................................... 21
4.4 Moving an Inverter............................................................................................................................................................... 24
4.5 Installing the Mounting Bracket...................................................................................................................................... 24
5.1 Preparing for Installation................................................................................................................................................... 32
5.2 Connecting the PE cable.....................................................................................................................................................35
5.3 Connecting the AC Output Power Cable...................................................................................................................... 37
5.4 Connecting the DC input power cable.......................................................................................................................... 40
5.5 (Optional) Installing the Smart Dongle........................................................................................................................ 44
5.6 (Optional) Installing the Signal Cable........................................................................................................................... 45
5.6.1 Connecting the RS485 Communications Cable (Inverter Cascading)............................................................. 48
5.6.2 Connecting the RS485 Communications Cable (Smart Power Sensor)..........................................................49
5.6.3 Connecting the Rapid shutdown signal cable......................................................................................................... 53
5.6.4 Connecting the Power Grid Scheduling Signal Cable........................................................................................... 54
5.6.5 Connecting the NS Protection Signal Cable............................................................................................................. 55
6.1 Check Before Power-On......................................................................................................................................................58
6.2 Powering On the System....................................................................................................................................................59
7.1.1 Downloading the FusionSolar App..............................................................................................................................64
7.1.2 (Optional) Registering an Installer Account............................................................................................................ 65
7.1.3 Creating a PV Plant and a User.................................................................................................................................... 66
7.1.4 (Optional) Setting the Physical Layout of the Smart PV Optimizers.............................................................. 66
7.2.1 Energy Control.................................................................................................................................................................... 69
7.2.1.1 Grid-tied Point Control................................................................................................................................................. 70
8.1 System Power-O.................................................................................................................................................................78
9 Handling the Inverter...........................................................................................................91
9.1 Removing a SUN2000......................................................................................................................................................... 91
9.2 Packing the SUN2000..........................................................................................................................................................91
9.3 Disposing of the SUN2000................................................................................................................................................ 91
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1 Safety Information
1.1 General Safety
Statement
Before installing, operating, and maintaining the equipment, read this document
and observe all the safety instructions on the equipment and in this document.
The "NOTICE", "CAUTION", "WARNING", and "DANGER" statements in this
document do not cover all the safety instructions. They are only supplements to
the safety instructions. Huawei will not be liable for any consequence caused by
the violation of general safety requirements or design, production, and usage
safety standards.
Ensure that the equipment is used in environments that meet its design
specications. Otherwise, the equipment may become faulty, and the resulting
equipment malfunction, component damage, personal injuries, or property
damage are not covered under the warranty.
Follow local laws and regulations when installing, operating, or maintaining the
equipment. The safety instructions in this document are only supplements to local
laws and regulations.
Huawei will not be liable for any consequences of the following circumstances:
●Operation beyond the conditions
●Installation or use in environments which are not
international or national standards
●Unauthorized modications to the product or software code or removal of the
product
●Failure to follow the operation instructions and safety precautions on the
product and in this document
●Equipment damage due to force majeure, such as earthquakes, re, and
storms
●Damage caused during transportation by the customer
●Storage conditions that do not meet the requirements specied in this
document
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General Requirements
Do not work with power on during installation.
●Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, and performing outdoor installation) in harsh
weather conditions such as lightning, rain, snow, and level 6 or stronger wind.
●After installing the equipment, remove idle packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.
●In the case of a
and turn on the re alarm bell or make an emergency call. Do not enter the
building on re in any case.
●Do not scrawl, damage, or block any warning label on the equipment.
●Tighten the screws to the specied torque using tools when installing the
equipment.
●Understand the components and functioning of a grid-tied PV power system
and relevant local standards.
●Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches cannot be exposed
to an outdoor environment for a long period of time.
●Do not open the host panel of the equipment.
●You shall not reverse engineer, decompile, disassemble, adapt, add code to
the device software or alter the device software in any other way, research the
internal implementation of the device, obtain the device software source
code, infringe on Huawei's intellectual property, or disclose any device
software performance test results.
re, immediately leave the building or the equipment area,
Personal Safety
●If there is a probability of personal injury or equipment damage during
operations on the equipment, immediately stop the operations, report the
case to the supervisor, and take feasible protective measures.
●Use tools correctly to avoid hurting people or damaging the equipment.
●Do not touch the energized equipment, as the enclosure is hot.
1.2 Personnel Requirements
●Personnel who plan to install or maintain Huawei equipment must receive
thorough training, understand all necessary safety precautions, and be able to
correctly perform all operations.
●Only
●Only qualied professionals are allowed to remove safety facilities and inspect
qualied professionals or trained personnel are allowed to install,
operate, and maintain the equipment.
the equipment.
Page 11
NO TE
D ANGER
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●Personnel who will operate the equipment, including operators, trained
personnel, and professionals, should possess the local national required
qualications in special operations such as high-voltage operations, working
at heights, and operations of special equipment.
●Only professionals or authorized personnel are allowed to replace the
equipment or components (including software).
● Professionals: personnel who are trained or experienced in equipment operations
and are clear of the sources and degree of various potential hazards in equipment
installation, operation, and maintenance
● Trained personnel: personnel who are technically trained, have required experience,
are aware of possible hazards on themselves in certain operations, and are able to
take protective measures to minimize the hazards on themselves and other people
● Operators: operation personnel who may come in contact with the equipment,
except trained personnel and professionals
1.3 Electrical Safety
Grounding
●For the equipment that needs to be grounded, install the ground cable
when installing the equipment and remove the ground cable last when
removing the equipment.
●Do not damage the ground conductor.
●Do not operate the equipment in the absence of a properly installed ground
conductor.
●Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is securely grounded.
General Requirements
Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or
●Ensure that all electrical connections comply with local electrical standards.
●Obtain approval from the local electric utility company before using the
equipment in grid-tied mode.
●Ensure that the cables you prepared meet local regulations.
●Use dedicated insulated tools when performing high-voltage operations.
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AC and DC Power
Do not connect or disconnect power cables with power on. Transient contact
between the core of the power cable and the conductor will generate electric arcs
or sparks, which may cause
●Before making electrical connections, switch o the disconnector on the
upstream device to cut o the power supply if people may contact energized
components.
●Before connecting a power cable, check that the label on the power cable is
correct.
●If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
re or personal injury.
Cabling
●When routing cables, ensure that a distance of at least 30 mm exists between
the cables and heat-generating components or areas. This prevents damage
to the insulation layer of the cables.
●Bind cables of the same type together. When routing cables of
ensure that they are at least 30 mm away from each other.
●Ensure that the cables used in a grid-tied PV power system are properly
connected and insulated and meet
specications.
1.4 Installation Environment Requirements
●Ensure that the equipment is installed in a well ventilated environment.
●To prevent re due to high temperature, ensure that the ventilation vents or
heat dissipation system are not blocked when the equipment is running.
●Do not expose the equipment to
not perform any operation on the equipment in such environments.
ammable or explosive gas or smoke. Do
1.5 Mechanical Safety
Using Ladders
dierent types,
●Use wooden or berglass ladders when you need to perform live working at
heights.
●When a step ladder is used, ensure that the pull ropes are secured and the
ladder is held rm.
●Before using a ladder, check that it is intact and conrm its load bearing
capacity. Do not overload it.
●Ensure that the wider end of the ladder is at the bottom, or protective
measures have been taken at the bottom to prevent the ladder from sliding.
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●Ensure that the ladder is securely positioned. The recommended angle for a
ladder against the oor is 75 degrees, as shown in the following gure. An
angle rule can be used to measure the angle.
●When climbing a ladder, take the following precautions to reduce risks and
ensure safety:
–Keep your body steady.
–Do not climb higher than the fourth rung of the ladder from the top.
–Ensure that your body's center of gravity does not shift outside the legs
of the ladder.
Drilling Holes
When drilling holes into a wall or
●Wear goggles and protective gloves when drilling holes.
●When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings that have accumulated inside or outside the equipment.
Moving Heavy Objects
●Be cautious to avoid injury when moving heavy objects.
oor, observe the following safety precautions:
●When moving the equipment by hand, wear protective gloves to prevent
injuries.
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1.6 Commissioning
When the equipment is powered on for the rst time, ensure that professional
personnel set parameters correctly. Incorrect settings may result in inconsistency
with local certication and aect the normal operation of the equipment.
1.7 Maintenance and Replacement
High voltage generated by the equipment during operation may cause an electric
shock, which could result in death, serious injury, or serious property damage.
Prior to maintenance, power o the equipment and strictly comply with the safety
precautions in this document and relevant documents.
●Maintain the equipment with sucient knowledge of this document and
using proper tools and testing equipment.
●Before maintaining the equipment, power it
the delayed discharge label to ensure that the equipment is powered o.
●Turn o the AC and DC switches of the SUN2000 when maintaining the
electric equipment or power distribution equipment connected the SUN2000.
●Place temporary warning signs or erect fences to prevent unauthorized access
to the maintenance site.
●If the equipment is faulty, contact your dealer.
●The equipment can be powered on only after all faults are
do so may escalate faults or damage the equipment.
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2 Overview
2.1 Product Introduction
Function
Models
The SUN2000 is a three-phase grid-tied PV string inverter that converts the DC
power generated by PV strings into AC power and feeds the power into the power
grid.
This document involves the following product models:
●SUN2000-8KTL-M2
●SUN2000-10KTL-M2
●SUN2000-12KTL-M2
●SUN2000-15KTL-M2
●SUN2000-17KTL-M2
●SUN2000-20KTL-M2
The SUN2000-8KTL-M2 and SUN2000-10KTL-M2 inverters are applicable only to
Australia.
Figure 2-1 Model description (SUN2000-20KTL-M2 is used as an example)
4Product codeM2: the product series with the 1080 V DC input voltage
Network Application
The SUN2000 applies to grid-tied PV systems for residential rooftops and small
ground plants. Typically, a grid-tied system consists of the PV string, SUN2000, AC
switch, and alternating current distribution unit (ACDU).
Figure 2-2 Networking application - Single inverter scenario (optional in dashed
boxes)
● indicates a power cable, indicates a signal cable, indicates wireless
communication.
● If the inverter is connected to the FusionSolar app over its built-in WiFi network, only
local commissioning can be performed.
● In the RS485 cascading communication networking, the master inverter model is
SUN2000-(3KTL-20KTL)-M2 and SUN2000-(3KTL-20KTL)-M0, and the slave inverter
model can be SUN2000-(3KTL-20KTL)-M2, SUN2000-(3KTL-20KTL)-M0,
SUN2000-50KTL/60KTL/65KTL-M0, SUN2000-29.9KTL/36KTL, or SUN2000-33KTL-A.
(A) PV string
(B) DC switch(C) SUN2000
(D) AC switch(E) ACDU(F) Smart Power Sensor
(G) Power grid(H) 4G Smart Dongle(I) WLAN-FE Smart
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2.3 Label Description
2.3.1 Enclosure Labels
SymbolNameMeaning
Delayed dischargeResidual voltage exists
after the SUN2000 is
powered o. It takes 5
minutes for the
SUN2000 to discharge
to the safe voltage.
Burn warningDo not touch an
operating SUN2000
because it generates
high temperatures on
the shell.
Electric shock warning
label
Refer to
documentation
● High voltage exists
after the SUN2000
is powered on. Only
qualied and
trained electrical
technicians are
allowed to perform
operations on the
SUN2000.
● High touch current
exists after the
SUN2000 is
powered on. Ensure
that the SUN2000
has been grounded
before powering on
it.
Reminds operators to
refer to the documents
shipped with the
SUN2000.
GroundingIndicates the position
for connecting the
protective earthing
(PE) cable.
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The nameplate gure is for reference only.
2.4 Working Principles
2.4.1 Circuit Diagram
Four PV strings connect to the SUN2000, and their maximum power points are
tracked by two maximum power point tracking (MPPT) circuits. The SUN2000
converts DC power into three-phase AC power through an inverter circuit. Surge
protection is supported on both the DC and AC sides.
Figure 2-7 SUN2000 conceptual diagram
2.4.2 Working Modes
The SUN2000 can work in Standby, Operating, or Shutdown mode.
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Figure 2-8 Working modes
Table 2-3 Working mode description
Working
Description
Mode
StandbyThe SUN2000 enters Standby mode when the external environment does not
meet the operating requirements. In Standby mode:
● The SUN2000 continuously performs status check and enters the Operating
mode once the operating requirements are met.
● The SUN2000 enters Shutdown mode after detecting a shutdown command or
a fault after startup.
OperatingIn Operating mode:
● The SUN2000 converts DC power from PV strings into AC power and feeds the
power to the power grid.
● The SUN2000 tracks the maximum power point to maximize the PV string
output.
● If the SUN2000 detects a fault or a shutdown command, it enters the
Shutdown mode.
● The SUN2000 enters Standby mode after detecting that the PV string output
power is not suitable for connecting to the power grid for generating power.
Shutdown● In Standby or Operating mode, the SUN2000 enters Shutdown mode after
detecting a fault or shutdown command.
● In Shutdown mode, the SUN2000 enters Standby mode after detecting a
startup command or that the fault is rectied.
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4 Installation
4.1 Checking Before Installation
Outer Packing Materials
Before unpacking the inverter, check the outer packing materials for damage, such
as holes and cracks, and check the inverter model. If any damage is found or the
inverter model is not what you requested, do not unpack the package and contact
your supplier as soon as possible.
You are advised to remove the packing materials within 24 hours before installing the
inverter.
Package Contents
After unpacking the inverter, check that the contents are intact and complete. If
any damage is found or any component is missing, contact your supplier.
●The SUN2000 is protected to IP65 and can be installed indoors or outdoors.
●Do not install the SUN2000 in a place where personnel are easy to come into
contact with its enclosure and heat sinks, because these parts are extremely
hot during operation.
●Do not install the SUN2000 in areas with
●Do not install the SUN2000 at a place within children's reach.
●Do not install the SUN2000 outdoors in salt areas because it will be corroded
there and may cause
from the coast or prone to sea breeze. The regions prone to sea breeze vary
depending on weather conditions (such as typhoons and monsoons) or
terrains (such as dams and hills).
●The SUN2000 must be installed in a well-ventilated environment to ensure
good heat dissipation.
●Recommended: Install the SUN2000 in a sheltered place or a place with an
awning.
re. A salt area refers to the region within 500 meters
ammable or explosive materials.
Safety shoes
Mounting Structure Requirements
●The mounting structure where the SUN2000 is installed must be
●Do not install the SUN2000 on ammable building materials.
●The SUN2000 is heavy. Ensure that the installation surface is solid enough to
bear the weight load.
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●In residential areas, do not install the SUN2000 on drywalls or walls made of
similar materials which have a weak sound insulation performance because
the noise generated by the SUN2000 is noticeable.
4.3.2 Space Requirements
Installation Angle Requirements
The SUN2000 can be wall-mounted or pole-mounted. The installation angle
requirements are as follows:
●Install the SUN2000 vertically or at a maximum back tilt of 15 degrees to
facilitate heat dissipation.
●Do not install the SUN2000 at forward tilted, excessive back tilted, side tilted,
horizontal, or upside down positions.
Figure 4-1 Installation tilts
Installation Space Requirements
●Reserve enough space around the SUN2000 to ensure sucient space for
installation and heat dissipation.
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Figure 4-2 Installation space
●When installing multiple SUN2000s, install them in horizontal mode if
sucient space is available and install them in triangle mode if no sucient
space is available. Stacked installation is not recommended.
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Figure 4-7 Mounting bracket dimensions
Two M6 screw holes are reserved on both left and right sides of the enclosure for installing
an awning.
4.5.1 Wall-mounted Installation
Procedure
Step 1 Determine the installation positions for drilling holes, and mark the positions
using a marker.
Step 2 Secure the mounting brackets.
● M6x60 expansion bolts are delivered with the SUN2000. If the length and amount of the
bolts do not meet installation requirements, prepare M6 stainless steel expansion bolts
by yourself.
● The expansion bolts delivered with the inverter are used for solid concrete walls. For
other types of walls, prepare bolts by yourself and ensure that the wall meets the load
bearing requirements of the inverter.
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Avoid drilling holes in the utility pipes or cables attached to the back of the wall.
● To prevent dust inhalation or contact with eyes, wear safety goggles and an
anti-dust respirator when drilling holes.
● Clean up any dust in and around the holes using a vacuum cleaner and
measure the distance between holes. If large hole tolerance exists, position and
drill holes again.
● After removing the bolt, spring washer, and at washer, level the front of the
expansion tube with the concrete wall. Otherwise, the mounting brackets will
not stay steady on the concrete wall.
● Partially loosen the nut,
at washer and spring washer of the two expansion
bolts below.
Figure 4-9 Installing the Mounting Bracket
Step 3 (Optional) Install the locking screw for the DC switch.
● The screws for DC switches are delivered with solar inverters. According to Australian
standards, the screws are used to secure DC switches (DC SWITCH) to prevent them
from being turned on by mistake.
● For the model used in Australia, perform this step to meet the local standards.
Figure 4-10 Installing a locking screw for the DC switch
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4.5.2 Support-mounted Installation
Prerequisites
Prepare M6 stainless bolt assemblies (including at washers, spring washers, and
M6 bolts) with appropriate lengths as well as matched at washers and nuts
based on the support
Procedure
Step 1 Determine the hole positions based on the marking-o template, and then mark
the hole positions using a marker.
Figure 4-13 Determining hole positions
specications.
Step 2 Drill holes using a hammer drill.
You are advised to apply anti-rust paint on the hole positions for protection.
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5 Electrical Connections
Precautions
Before connecting cables, ensure that the DC switch on the SUN2000 and all the
switches connecting to the SUN2000 are OFF. Otherwise, the high voltage of the
SUN2000 may result in electric shocks.
● The equipment damage caused by incorrect cable connections is beyond the
warranty scope.
● Only certied electricians are allowed to connect cables.
● Operation personnel must wear proper PPE when connecting cables.
The cable colors shown in the electrical connection diagrams provided in this chapter are
for reference only. Select cables in accordance with local cable specications (green-andyellow cables are only used for PE).
● Note a: The minimum cable diameter depends on the fuse rating on the AC side.
● Note b: The SUN2000-8KTL-M2 and SUN2000-10KTL-M2 inverters are applicable only to
Australia.
● Note c: The SUN2000-8KTL-M2 and SUN2000-10KTL-M2 inverters are applicable only to
Australia.
● The minimum cable diameter should comply with the local cable standard.
● Factors inuencing cable selection are as follows: nominal AC current, type of cable,
routing method, ambient temperature, and maximum desired line losses.
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5.2 Connecting the PE cable
Precautions
● Ensure that the PE cable is properly connected. If it is disconnected or loose,
electric shocks may occur.
● Do not connect the neutral wire to the enclosure as a PE cable. Otherwise,
electric shocks may occur.
● The PE point at the AC output port is used only as a PE equipotential point, and cannot
substitute for the PE point on the enclosure.
● After the ground cable is installed, it is recommended that the silica gel or paint be
applied to the ground terminal for protection.
Additional Information
The SUN2000 has the grounding detection function. This function detects whether
the SUN2000 is grounded properly before its startup, or whether the ground cable
is disconnected when the SUN2000 is running. This function works under limited
conditions. To ensure the safe operation of the SUN2000, ground the SUN2000
properly according to the connection requirements of the PGND cable. For some
power grid types, if the output side of the inverter is connected to an isolation
transformer, ensure that the inverter is properly grounded and set isolationsettings to Input not grounded, with a transformer to enable the inverter to run
properly.
●According to IEC62109, to ensure safe application in case of the ground cable
is damaged or disconnected, connect the PE cable properly before the
grounding detection function is disabled. Ensure that the PE cable meets at
least one of the following requirements.
–If the PE terminal is not connected to the AC connector, use a single-core
outdoor copper cable with a conductor cross-sectional area of at least 10
mm2 as the PE cable on the chassis.
–Use cables that have the same diameter as the AC output cable, and
ground the PE terminal on the AC connector and the ground screw on
the enclosure respectively.
●In some countries and regions, additional ground cables are required for the
SUN2000. In this case, use cables that have the same diameter as the AC
output cable, and ground the PE terminal on the AC connector and the
ground screw on the enclosure respectively.
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Figure 5-3 Connecting the PE cable
----End
5.3 Connecting the AC Output Power Cable
Precautions
A three-phase AC switch needs to be installed on the AC side of the SUN2000. To
ensure that the SUN2000 can safely disconnect itself from the power grid when an
exception occurs, select a proper overcurrent protection device in compliance with
local power distribution regulations.
Do not connect loads between the SUN2000 and the AC switch directly connected
to it.
The SUN2000 is integrated with a comprehensive residual current monitoring unit.
Once detecting that the residual current exceeds the threshold, the SUN2000
immediately disconnects itself from the power grid.
● If the external AC switch can perform earth leakage protection, the rated
leakage action current should be greater than or equal to 300 mA.
● If multiple SUN2000s connect to the general residual current device (RCD)
through their respective external AC switches, the rated leakage action current
of the general RCD should be greater than or equal to the number of
SUN2000s multiplied by 300 mA.
● A knife switch cannot be used as an AC switch.
● The hex key is delivered with the inverter and bound to the hanging kit at the
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Ensure that the AC connector is connected securely.
Figure 5-10 Securing the AC connector
Step 3 Check the route of the AC output power cable.
Figure 5-11 Cable route
----End
Disconnection
Disconnection can be performed in reverse order.
5.4 Connecting the DC input power cable
Precautions
● Before connecting the DC input power cable, ensure that the DC voltage is
within the safe range (lower than 60 V DC), and that the DC SWITCH is set to
the OFF position. Failure to do so could generate high voltage, which may
cause electric shocks.
● When the SUN2000 is operating, it is not allowed to operate the DC input
power cable, such as connecting or disconnecting a PV string or a PV module in
a PV string. Failing to do so may cause electric shocks.
● If no PV string is connected to a DC input terminal of the SUN2000, do not
remove the watertight cap from the terminal. Otherwise, the IP rating of the
SUN2000 will be
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Ensure that the following conditions are met. Otherwise, the SUN2000 may be
damaged, or even a
re could happen.
● PV modules connected in series in each PV string are of the same specications.
● The open-circuit voltage of each PV string is always lower than or equal to
1080 V DC.
● The maximum short-circuit current of each PV string must be lower than or
equal to 15 A.
● The DC input power cable is correctly connected. The positive and negative
terminals of a PV module are connected to corresponding positive and negative
DC input terminals of the SUN2000.
● If the DC input power cable is reversely connected, do not operate the DC
switch and positive and negative connectors. Wait until the solar irradiance
declines at night and the PV string current reduces to below 0.5 A, and then
o the DC switch. Remove the positive and negative connectors to correct
turn
the polarity.
● Because the output of the PV string connected to the SUN2000 cannot be
grounded, ensure that the PV module output is insulated to ground.
● The PV strings connecting to the same MPPT route should contain the same
number and model of PV modules or Smart PV optimizers.
● During the installation of PV strings and the SUN2000, the positive or negative
terminals of PV strings may be short-circuited to ground if power cables are not
properly installed or routed. An AC or DC short circuit may occur and damage
the device when the SUN2000 is operating. The caused device damage is not
covered under any warranty.
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(3) Terminals of DC input 3(4) Terminals of DC input 4
Procedure
Before inserting the positive and negative connectors into the positive and
negative DC input terminals of the SUN2000, check that the DC SWITCH is OFF.
● Cables with high rigidity, such as armored cables, are not recommended as DC
input power cables, because poor contact may be caused by the bending of the
cables.
● Before assembling DC connectors, label the cable polarities correctly to ensure
correct cable connections.
● After crimping the positive and negative metal contacts, pull the DC input
power cables back to ensure that they are connected securely.
● Insert the crimped metal contacts of the positive and negative power cables
into the appropriate positive and negative connectors. Then pull back the DC
input power cables to ensure that they are connected securely.
● If the DC input power cable is reversely connected and the DC SWITCH is set to
the ON position, do not operate the DC SWITCH and positive and negative
connectors. Otherwise, the device may be damaged. The caused device damage
is not covered under any warranty. Wait until the solar irradiance declines and
the PV string current drops to below 0.5 A. Then set the two DC SWITCH to the
OFF position, remove the positive and negative connectors, and rectify the
connection of the DC input power cable.
● The DC voltage measurement range of the multimeter must be at least 1080 V. If the
voltage is a negative value, the DC input polarity is incorrect and needs correction. If the
voltage is greater than 1080 V, too many PV modules
Remove some PV modules.
● If the PV string is congured with an optimizer, check the cable polarity by referring to
the Smart PV optimizer quick guide.
congured in the same string.
Step 1 Connect the DC input power cable.
Use the Staubli MC4 positive and negative metal terminals and DC connectors
delivered with the SUN2000. Using incompatible positive and negative metal
terminals and DC connectors may result in serious consequences. The caused
device damage is not covered under any warranty or service agreement.
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5.5 (Optional) Installing the Smart Dongle
Procedure
● If WLAN-FE communication is used, install a WLAN-FE Smart Dongle (SDongleA-05).
● If 4G communication is used, install a 4G Smart Dongle (SDongleA-03).
● You need to purchase the Smart Dongle by yourself.
●WLAN-FE Smart DongleDongle (FE Communication)
You are advised to use a CAT 5E outdoor shielded network cable (outer
diameter < 9 mm; internal resistance ≤ 1.5 ohms/10 m) and shielded RJ45
connectors.
Figure 5-15 Installing a WLAN-FE Smart Dongle (FE communication)
●4G Smart Dongle (4G Communication)
● If you prepared a Smart Dongle without a SIM card, you need to prepare a
standard SIM card (size: 25 mm x 15 mm) with the capacity greater than or equal
to 64 KB.
● When installing the SIM card, determine its installation direction based on the silk
screen and arrow on the card slot.
● When being pressed into place, the SIM card will be locked, which means that the
card is installed correctly.
● To remove the SIM card, push it inwards. Then the SIM card springs out
automatically.
● When reinstalling the WLAN-FE Smart Dongle or 4G Smart Dongle, ensure that the
buckle springs back in place.
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● Not all inverter models are delivered with the signal cable connector.
● When routing the signal cable, ensure that it is separate from the power cable
and away from interfering sources to prevent communication from being
aected.
● The protection layer of the cable is in the connector. Cut o surplus core wires
from the protection layer. Ensure that the core wires are completely inserted
into the cable holes, and that the cable is securely connected.
● If the Smart Dongle is
before connecting the signal cable.
Figure 5-17 Signal denitions
Table 5-3 Signal denitions
Pin
Deni
FunctionDescriptionPinDeni
tion
1485A1-1RS485
dierential
signal+
3485B1-1RS485
dierential
signal–
congured, you are advised to install the Smart Dongle
Used to
connect to the
RS485 signal
port on the
SUN2000 or
SmartLogger10
00
FunctionDescription
tion
2485A1-2RS485
dierential
signal+
4485B1-2RS485
dierential
signal–
Used to
connect to the
RS485 signal
port on the
SUN2000 or
SmartLogger10
00A
5PEShielding
ground
7485A2RS485
dierential
signal+
9485B2RS485
dierential
signal–
N/A6PEShielding
ground
Used to
connect to an
RS485 signal
port on a
Smart Power
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● In the SmartLogger networking scenario, the Smart Dongle cannot be connected.
● A maximum of 80 devices can connect to a single SmartLogger, such as inverters,
Smart Power sensor, and EMI. You are advised to connect fewer than 30 devices to
each RS485 route.
● The Smart Power Sensor is necessary for export limitation. Select the Smart Power
Sensor according to the actual project.
● To ensure the system response speed, the Smart Power Sensor is recommended to
be connected to a COM port separately from inverter COM port.
5.6.1 Connecting the RS485 Communications Cable (Inverter
Cascading)
Procedure
Step 1 Connect the signal cable to the signal cable connector.
Figure 5-20 Installing the cable
Step 2 Connect the signal cable connector to the COM port.
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5.6.3 Connecting the Rapid shutdown signal cable
Procedure
Step 1 Connect the signal cable to the signal cable connector.
● If optimizers are congured for some PV modules, the rapid shutdown function
is not supported.
● To enable the rapid shutdown function, you need to connect the access switch
to pins 13 and 15. The switch is closed by default. The rapid shutdown is
triggered when the switch changes from closed to open.
Figure 5-26 Installing the cable
Step 2 Connect the signal cable connector to the COM port.
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Figure 5-30 Securing the signal cable connector
----End
5.6.5 Connecting the NS Protection Signal Cable
Connecting the Inverter to the NS Protection Signal Cable
● The NS protection function applies to areas in compliance with with the VDE4105
standard, and the grid code needs to be set to VDE-AR-N-4105.
● The NS protection switch is connected to GND (pin 13) at one end and to DIN5 (pin 15)
at the other end. The switch is turned o by default. When the switch is turned on, NS
protection is triggered. Rapid shutdown and NS protection use the same pins, which are
GND (pin 13) and DIN5 (pin 15). Therefore, you can use only one of the functions.
● The NS protection switch connection is the same for a single inverter and for cascaded
inverters.
● Log in to the FusionSolar app as an installer, choose My > Device Commissioning, and
connect to the WLAN hotspot of the SUN2000. Log in to the local commissioning
system as an installer user, choose Settings > Feature parameters > Dry contact
function, and set Dry contact function to NS protection.
Figure 5-31 Connecting cascaded inverters to the NS protection switch
Step 1 Connect the signal cables of the cascaded inverters to the signal cable connectors.
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Figure 5-32 Installing cables
Step 2 Connect the signal cable connectors to the COM ports.
Figure 5-33 Securing the signal cable connector
----End
Setting NS Protection Remote Shutdown
● The NS protection function is applicable to areas in compliance with the VDE4105
standard. To
Parameters and set Grid code to VDE-AR-N-4105.
● The NS protection device is connected to the AI1 port and 12V power output port. The
SmartLogger shuts down the inverter over the voltage change detected at the AI1 port.
When the NS protection device is disconnected, the AI1 port voltage is 0 V, and the
inverter shuts down. When the NS protection device is connected again, the AI1 port
voltage is 12 V, and you need to start the inverter manually.
congure this function, choose Monitoring > Running Param. > Grid
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6.2 Powering On the System
Precautions
● Before turning on the AC switch between the SUN2000 and the power grid, use
a multimeter set to the AC position to check that the AC voltage is within the
specied range.
Procedure
Step 1 Turn on the AC switch between the SUN2000 and the power grid.
Step 2 (Optional) Remove the locking screw from the DC switch.
Step 3 If there is a DC switch between the PV string and the inverter, turn on the DC
● If the DC is on and the AC is
The SUN2000 starts normally only after the fault is automatically rectied.
Figure 6-1 Removing the locking screw from a DC switch
switch.
o, the SUN2000 reports a Grid Failure alarm.
Step 4 Set the DC SWITCH at the bottom of the SUN2000 to the ON position.
Step 5 Wait for about 1 minute, and then observe the LED indicators of the inverter to
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Table 6-4 LED indicator description
LED ColorStatusRemarksDescription
N/AONormalThe Dongle is not secured or
is not powered on.
Yellow (blinking
Steady onNormalThe Dongle is secured and
green and red
simultaneously)
GreenBlinking in a 2-second
cycle (on for 0.1s and
then o for 1.9s)
Blinking at long intervals
(on for 1s and then o
for 1s)
Steady onNormalSuccessfully connected to
powered on.
NormalDialing (duration < 1 min).
AbnormalIf the duration is longer
than 1 min, the 4G
parameter settings are
incorrect. Reset
theparameters.
NormalThe dial-up connection is set
up successfully (duration <
30s).
AbnormalIf the duration is longer
than 30s, the settings of the
management system
parameters are incorrect.
Reset the parameters.
the management system.
Blinking at short
intervals (on for 0.2s and
then o for 0.2s)
The inverter is
communicating with the
management system
through the Dongle.
RedSteady onAbnormalThe Dongle is faulty.
Replace Dongle.
Blinking at short
intervals (on for 0.2s and
then o for 0.2s)
The Dongle has no SIM card
or the SIM card is in poor
contact. Check whether the
SIM card has been installed
or is in good contact. If not,
install the SIM card or
remove and insert the SIM
card.
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LED ColorStatusRemarksDescription
Blinking red and
green alternatively
Blinking at long intervals
(on for 1s and then o
for 1s)
Blinking at long intervals
(on for 1s and then o
for 1s)
The Dongle fails to connect
to the management system
because it has no signals,
weak signal, or no trac. If
the Dongle is reliably
connected, check the SIM
card signal through the APP.
If no signal is received or
the signal strength is weak,
contact the carrier. Check
whether the
tari and
trac of the SIM card are
normal. If not, recharge the
SIM card or buy
trac.
No communication with the
inverter.
– Remove and insert the
Dongle.
– Check whether inverters
match the Dongle.
– Connect the Dongle to
other inverters. Check
whether the Dongle or
the USB port of the
inverter is faulty.
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7.1.3 Creating a PV Plant and a User
Figure 7-5 Creating a PV plant and a user
For details about how to use the site deployment wizard, see
Guide
. During the FusionSolar app upgrade, scan the QR code to download the
corresponding quick guide according to the downloaded app version.
FusionSolar App Quick
7.1.4 (Optional) Setting the Physical Layout of the Smart PV
Optimizers
● If smart PV optimizers are congured for PV strings, ensure that the smart PV
optimizers have been successfully connected to the SUN2000 before performing the
operations in this section.
● Check that the SN labels of smart PV optimizers are correctly attached to the physical
layout template.
● Take and save a photo of the physical layout template. Keep your phone parallel to the
template and take a photo in landscape mode. Ensure that the four positioning points in
the corners are in the frame. Ensure that each QR code is attached within the frame.
● For details about the physical layout of smart PV optimizers, see
Quick Guide
corresponding quick guide according to the downloaded app version.
. During the FusionSolar app upgrade, scan the QR code to download the
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Scenario 1: Setting on the FusionSolar Server Side (Solar Inverter Connected
to the Management System)
Step 1 Log in to the FusionSolar app and tap the plant name on the Home screen to
access the plant screen. Select Layout, tap , and upload the physical layout
template photo as prompted.
Figure 7-6 Uploading the physical layout template photo (App)
You can also upload the physical layout template photo on the WebUI as follows: Log in to
https://intl.fusionsolar.huawei.com to access the WebUI of the FusionSolar Smart PV
Management System. On the Home page, click the plant name to go to the plant page.
Choose Layout, click Click to Uploag, and upload the physical layout template photo.
Figure 7-7 Uploading the physical layout template photo (WebUI)
Step 2 Log in to https://intl.fusionsolar.huawei.com to access the WebUI of the
FusionSolar Smart PV Management System. On the Home page, click the plant
name to go to the plant page. Select Layout. Choose Generate layout, and create
a physical layout as prompted. You can also manually create a physical location
layout.
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Figure 7-8 Physical layout design of PV modules
----End
Scenario 2: Setting on the Solar Inverter Side (Solar Inverter Not Connected
to the Management System)
Step 1 Access the Device Commissioning screen on the FusionSolar app to set the
physical layout of Smart PV Optimizers.
1.Log in to the FusionSolar app. On the Device Commissioning screen, choose
Maintenance > Optimizer layout. The Optimizer layout screen is displayed.
2.Tap the blank area. The Identify image and Add PV modules buttons are
displayed. You can use either of the following methods to perform operations
as prompted:
–Method 1: Tap Identify image and upload the physical layout template
photo to complete the optimizer layout. (The optimizers that fail to be
identied need to be manually bound.)
–Method 2: Tap Add PV modules to manually add PV modules and bind
the optimizers to the PV modules.
Figure 7-9 Physical layout design of PV modules
----End
7.1.5 Detect optimizer disconnection
Log in to the FusionSolar app, choose Device Commissioning > Maintenance >
Optimizer disconnection detection, tap the detection button to detect the
optimizer disconnection, and rectify the fault based on the detection result.
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Figure 7-10 Detect optimizer disconnection
7.2 Parameters Settings
Go to the Device Commissioning screen and set SUN2000 parameters. For details
about entering the Device Commissioning screen, see B Device Commissioning.
To set more parameters, tap Settings. For details about the parameters, see the
FusionSolar APP and SUN2000 App User Manual
to obtain the document.
7.2.1 Energy Control
On the home screen, tap Power adjustment to perform the corresponding
operation.
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7.2.1.1 Grid-tied Point Control
Function
Limits or reduces the output power of the PV power system to ensure that the
output power is within the power deviation limit.
Procedure
Step 1 On the home screen, choose Power adjustment > Grid-tied point control.
Figure 7-12 Grid-tied point control
Table 7-1 Grid-tied point control
Parameter Name
Active
power
Unlimited-If this parameter is set to Unlimited,
Grid connection
with zero power
Description
the output power of the SUN2000 is
not limited and the SUN2000 can
connect to the power grid at the
rated power.
Closed-loop controller● If multiple SUN2000s are
cascaded, set this parameter to
SDongle/SmartLogger.
● If there is only one SUN2000, set
this parameter to Inverter.
Limitation modeTotal power indicates export
limitation of the total power at the
grid-tied point.
Power adjustment
period
Power control
hysteresis
Species the shortest interval for a
single anti-backfeeding adjustment.
Species the dead zone for adjusting
the SUN2000 output power. If the
power uctuation is within the power
control hysteresis, the power is not
adjusted.
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Parameter NameDescription
Active power output
limit for fail-safe
Communication
disconnection fail-safe
Communication
disconnection
detection time
Species the derating value of the
SUN2000 active power by percentage.
If the Smart Dongle does not detect
any meter data or the
communication between the Smart
Dongle and the SUN2000 is
disconnected, the Smart Dongle
delivers the derating value of the
SUN2000 active power by percentage.
In the SUN2000 anti-backfeeding
scenario, if this parameter is set to
Enable, the SUN2000 will derate
according to the active power
derating percentage when the
communication between the
SUN2000 and the Smart Dongle is
disconnected for a period longer than
Communication disconnection
detection time.
Species the time for determining the
communication disconnection
between the SUN2000 and the
Dongle.
This parameter is displayed when
Communication disconnection failsafe is set to Enable.
Grid connection
with limited power
(kW)
Closed-loop controller● If multiple SUN2000s are
cascaded, set this parameter to
SDongle/SmartLogger.
● If there is only one SUN2000, set
this parameter to Inverter.
Limitation modeTotal power indicates export
limitation of the total power at the
grid-tied point.
Maximum grid feed-in
power
Species the maximum active power
transmitted from the grid-tied point
to the power grid.
Power adjustment
period
Power control
hysteresis
Species the shortest interval for a
single anti-backfeeding adjustment.
Species the dead zone for adjusting
the SUN2000 output power. If the
power uctuation is within the power
control hysteresis, the power is not
adjusted.
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Parameter NameDescription
Active power output
limit for fail-safe
Communication
disconnection fail-safe
Communication
disconnection
detection time
Species the derating value of the
SUN2000 active power by percentage.
If the Smart Dongle does not detect
any meter data or the
communication between the Smart
Dongle and the SUN2000 is
disconnected, the Smart Dongle
delivers the derating value of the
SUN2000 active power by percentage.
In the SUN2000 anti-backfeeding
scenario, if this parameter is set to
Enable, the SUN2000 will derate
according to the active power
derating percentage when the
communication between the
SUN2000 and the Smart Dongle is
disconnected for a period longer than
Communication disconnection
detection time.
Species the time for determining the
communication disconnection
between the SUN2000 and the
Dongle.
This parameter is displayed when
Communication disconnection failsafe is set to Enable.
Grid connection
with limited power
(%)
Closed-loop controller● If multiple SUN2000s are
cascaded, set this parameter to
SDongle/SmartLogger.
● If there is only one SUN2000, set
this parameter to Inverter.
Limitation modeTotal power indicates export
limitation of the total power at the
grid-tied point.
PV plant capacitySpecies the total maximum active
power in the SUN2000 cascading
scenario.
Maximum grid feed-in
power
Species the percentage of the
maximum active power of the gridtied point to the PV plant capacity.
Power adjustment
period
Species the shortest interval for a
single anti-backfeeding adjustment.
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Parameter NameDescription
Power control
hysteresis
Active power output
limit for fail-safe
Communication
disconnection fail-safe
Species the dead zone for adjusting
the SUN2000 output power. If the
power uctuation is within the power
control hysteresis, the power is not
adjusted.
Species the derating value of the
SUN2000 active power by percentage.
If the Smart Dongle does not detect
any meter data or the
communication between the Smart
Dongle and the SUN2000 is
disconnected, the Smart Dongle
delivers the derating value of the
SUN2000 active power by percentage.
In the SUN2000 anti-backfeeding
scenario, if this parameter is set to
Enable, the SUN2000 will derate
according to the active power
derating percentage when the
communication between the
SUN2000 and the Smart Dongle is
disconnected for a period longer than
Communication disconnection
detection time.
7.2.2 AFCI
Function
Communication
disconnection
detection time
----End
If PV modules or cables are not properly connected or damaged, electric arcs may
occur, which may cause
compliance with UL 1699B-2018 to ensure the safety of users' lives and property.
This function is enabled by default. The SUN2000 automatically detects arc faults.
To disable this function, log in to the FusionSolar app, enter the DeviceCommissioning screen, choose Settings > Feature parameters, and disable AFCI.
re. Huawei SUN2000s provide unique arc detection in
Species the time for determining the
communication disconnection
between the SUN2000 and the
Dongle.
This parameter is displayed when
Communication disconnection failsafe is set to Enable.
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Clearing Alarms
The AFCI function involves the DC arc fault alarm.
The SUN2000 has the AFCI alarm automatic clearance mechanism. If an alarm is
triggered for less than ve times within 24 hours, the SUN2000 automatically
clears the alarm. If the alarm is triggered for ve times or more within 24 hours,
the SUN2000 locks for protection. You need to manually clear the alarm on the
SUN2000 so that it can work properly.
You can manually clear the alarm as follows:
●Method 1: FusionSolar App
Log in to the FusionSolar app and choose My > Device Commissioning. On
the Device Commissioning screen, connect and log in to the SUN2000 that
generates the AFCI alarm, tap Alarm management, and tap Clear on the
right of the DC arc fault alarm to clear the alarm.
Figure 7-13 Alarm management
●Method 2: FusionSolar Smart PV Management System
Log in to the FusionSolar Smart PV Management System using a non-owner
account, choose Maintenance > Alarm Management, select the DC arc fault
alarm, and click Clear to clear the alarm.
Figure 7-14 Clearing alarms
Switch to the owner account with PV plant management rights. On the home
page, click the PV plant name to go to the PV plant page, and click OK as
prompted to clear the alarm.
The Italy CEI0-21 grid code requires an IPS check for the SUN2000. During the
self-check, the SUN2000 checks the protection threshold and protection time of
the maximum voltage over 10 min (59.S1), maximum overvoltage (59.S2),
minimum undervoltage (27.S1), minimum undervoltage (27.S2), maximum
overfrequency (81.S1), maximum overfrequency (81.S2), minimum
underfrequency (81.S), and minimum underfrequency (81.S2).
Procedure
Step 1 On the home screen, choose Maintenance > IPS test to access the IPS test screen.
Step 2 Tap Start to start an IPS test. The SUN2000 detects maximum voltage over 10 min
(59.S1), maximum overvoltage (59.S2), minimum undervoltage (27.S1), minimum
undervoltage (27.S2), maximum overfrequency (81.S1), maximum overfrequency
(81.S2), and minimum underfrequency (81.S1), and minimum underfrequency
(81.S2).
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8 Maintenance
8.1 System Power-O
Precautions
Procedure
Step 1 Send a shutdown command on the app.
Step 2 Turn o the AC switch between the SUN2000 and the power grid.
Step 3 Turn o the DC switch at the bottom of the SUN2000.
Step 4 (Optional) Install the locking screw for the DC switch.
● After the SUN2000 powers o, the remaining electricity and heat may still
cause electric shocks and body burns. Therefore, put on protective gloves and
begin operating the SUN2000
● Before maintaining the optimizers and PV strings, power o the system by
performing the following steps. Otherwise, the PV strings may be energized,
resulting in electric shocks.
Figure 8-1 Installing a locking screw for the DC switch
Contact your dealer or Huawei technical support if the measures listed in the
Troubleshooting Suggestion column have been taken but the fault persists.
Alarm severities are
●Major: The inverter is faulty. As a result, the output power decreases or the
grid-tied power generation is stopped.
●Minor: Some components are faulty without aecting the grid-tied power
generation.
dened as follows:
Page 88
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●Warning: The inverter works properly. The output power decreases or some
authorization functions fail due to external factors.
Table 8-2 Common alarms and troubleshooting measures
AlarmIDAlarm NameAlarm
Possible CauseTroubleshooting Suggestion
Severity
2001High String
Input Voltage
MajorThe PV array is not
properly
congured.
Excessive PV
modules are
connected in series
to the PV string,
and therefore the
open-circuit voltage
exceeds the
maximum inverter
operating voltage.
Cause ID 1 = PV1
and PV2
Cause ID 2 = PV3
and PV4
2002DC Arc FaultMajorThe PV string
power cable arcs or
is in poor contact.
Cause ID 1 = PV1
and PV2
Cause ID 2 = PV3
and PV4
Reduce the number of PV modules
connected in series to the PV string
until the PV string open-circuit
voltage is less than or equal to the
maximum inverter operating
voltage. After the PV array is
correctly
congured, the inverter
alarm disappears.
Check that the PV string power
cable does not arc and is in good
contact.
2011String Reverse
Connection
MajorThe PV string
polarity is reversed.
Cause ID 1 = PV1
Check whether the PV string is
reversely connected to the
SUN2000. If yes, wait until the PV
string current decreases below 0.5
Cause ID 2 = PV2
Cause ID 3 = PV3
A, set DC SWITCH to OFF, and
adjust the PV string polarity.
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AlarmIDAlarm NameAlarm
Severity
2012String Current
WarningThe number of PV
Backfeed
2021AFCI Self-Check
MajorCause ID = 1, 2
Failure
Possible CauseTroubleshooting Suggestion
1. Check whether the number of
modules connected
in series to this PV
string is
insucient. As a
result, the end
voltage is lower
than that of other
strings.
Cause ID 1 = PV1
PV modules connected in series
to this PV string is less than the
number of PV modules
connected in series to the other
PV strings connected in parallel
with this PV string. If yes, wait
until the PV string current
decreases below 0.5 A, set DCSWITCH to OFF, and adjust the
number of PV modules in the PV
Cause ID 2 = PV2
Cause ID 3 = PV3
Cause ID 4 = PV4
string.
2. Check whether the PV string is
shaded.
3. Check whether the open-circuit
voltage of the PV string is
normal.
Turn o the AC output switch and
AFCI check fails.
DC input switch, and then turn
them on after 5 minutes. If the
fault persists, contact your dealer
or Huawei technical support.
2031Phase Wire
Short-Circuited
to PE
MajorCause ID = 1
The impedance of
the output phase
wire to PE is low or
the output phase
wire is shortcircuited to PE.
2032Grid LossMajorCause ID = 1
● The power grid
experiences an
outage.
● The AC power
cable is
disconnected or
the AC circuit
breaker is OFF.
Check the impedance of the output
phase wire to PE, locate the
position with lower impedance, and
rectify the fault.
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AlarmIDAlarm NameAlarm
Severity
2033Grid
MajorCause ID = 1
Undervoltage
Possible CauseTroubleshooting Suggestion
1. If the alarm occurs accidentally,
The grid voltage is
below the lower
threshold or the
low voltage
duration has lasted
for more than the
specied by
value
LVRT.
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the grid voltage
is within the acceptable range. If
no, contact the local power
operator. If yes, login to the
mobile phone app, SmartLogger,
or NMS to modify the grid
undervoltage protection
threshold with the consent of
the local power operator.
3. If the fault persists, check the
connection between the AC
switch and the output power
cable.
2034Grid
Overvoltage
MajorCause ID = 1
The grid voltage
exceeds the higher
threshold or the
high voltage
duration has lasted
for more than the
specied by
value
HVRT.
1. If the alarm occurs accidentally,
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the power grid
voltage is within the acceptable
range. If no, contact the local
power operator. If yes, log in to
the mobile app, SmartLogger, or
network management system
(NMS) to modify the grid
overvoltage protection threshold
with the consent of the local
power operator.
3. Check whether the peak voltage
of the power grid is too high. If
the fault persists and cannot be
rectied for a long time, contact
the power grid operator.
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AlarmIDAlarm NameAlarm
Severity
2035Grid Voltage
MajorCause ID = 1
Imbalance
Possible CauseTroubleshooting Suggestion
1. If the alarm occurs accidentally,
The dierence
between grid phase
voltages exceeds
the upper
threshold.
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the power grid
voltage is within the acceptable
range. If no, contact the local
power operator.
3. If the fault persists for a long
time, check the connection of
the AC output power cables.
4. If the AC output power cables
are correctly connected, but the
alarm persists and
aects the
energy yield of the PV plant,
contact the local power
operator.
2036Grid
Overfrequency
MajorCause ID = 1
Power grid
exception: The
actual grid
frequency is higher
than the
requirement of the
local power grid
standard.
1. If the alarm occurs accidentally,
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the grid
frequency is within the
acceptable range. If no, contact
the local power operator. If yes,
log in to the mobile phone app,
SmartLogger, or NMS to modify
the grid underfrequency
protection threshold with the
consent of the local power
operator.
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AlarmIDAlarm NameAlarm
Severity
2037Grid
MajorCause ID = 1
Underfrequency
2038Unstable Grid
MajorCause ID = 1
Frequency
Possible CauseTroubleshooting Suggestion
1. If the alarm occurs accidentally,
Power grid
exception: The
actual grid
frequency is lower
than the
requirement of the
local power grid
standard.
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the grid
frequency is within the
acceptable range. If no, contact
the local power operator. If yes,
log in to the mobile phone app,
SmartLogger, or NMS to modify
the grid underfrequency
protection threshold with the
consent of the local power
operator.
1. If the alarm occurs accidentally,
Power grid
exception: The
actual grid
frequency change
rate does not
comply with the
local power grid
standard.
the power grid may be
abnormal temporarily. The
inverter automatically recovers
after detecting that the power
grid becomes normal.
2. If the alarm occurs frequently,
check whether the grid
frequency is within the
acceptable range. If no, contact
the local power operator.
The grid voltage
drops dramatically
or the power grid is
short-circuited. As a
result, the inverter
transient output
current exceeds the
upper threshold,
and inverter
protection is
triggered.
1. The inverter monitors its
external working conditions in
real time. The inverter
automatically recovers after the
fault is rectied.
2. If the alarm occurs frequently
and aects the power
production of the PV plant,
check whether the output is
short-circuited. If the fault
persists, contact your dealer or
Huawei technical support.
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AlarmIDAlarm NameAlarm
Severity
2040Output DC
MajorCause ID = 1
Component
Overhigh
2051Abnormal
MajorCause ID = 1
Residual Current
2061Abnormal
MajorCause ID = 1
Grounding
Possible CauseTroubleshooting Suggestion
1. The inverter monitors its
The DC component
in the grid current
exceeds the upper
threshold.
external working conditions in
real time. The inverter
automatically recovers after the
fault is rectied.
2. If the alarm occurs frequently,
contact your dealer or Huawei
technical support.
1. If the alarm occurs accidentally,
The input-toground insulation
impedance has
decreased during
the inverter
operation.
the external power cable may be
abnormal temporarily. The
inverter automatically recovers
after the fault is rectied.
2. If the alarm occurs frequently or
persists, check that the
impedance between the PV
string and ground is not below
the lower threshold.
Power o the inverter (turn o the
● The neutral wire
or ground cable
is not connected.
AC output switch and DC input
switch, and wait for 5 minutes),
and then perform the following
operations:
● The PV array is
grounded, but
the inverter
output does not
connect to an
isolation
transformer.
1. Check that the PE cable for the
inverter is connected properly.
2. If the inverter is connected to
the TN power grid, check
whether the N cable is properly
connected and whether the
voltage to ground is normal.
3. Check whether the AC output
connects to an isolation
transformer. If yes, after
powering on the inverter, log in
to the mobile phone app,
SmartLogger, or NMS and
disable Grounding inspection.
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AlarmIDAlarm NameAlarm
Severity
2062Low Insulation
MajorCause ID = 1
Resistance
Possible CauseTroubleshooting Suggestion
1. Check the impedance between
● The PV array is
short-circuited
to ground.
● The PV array is
in a moist
environment
and the power
cable is not well
insulated to
ground.
the PV array output and PE, and
eliminate short circuits and poor
insulation points.
2. Check that the PE cable for the
inverter is connected correctly.
3. If you are sure that the
impedance is less than the
preset protection threshold in a
cloudy or rainy environment, log
in to the mobile phone app,
SmartLogger, or NMS and reset
the insulation impedance
protection threshold.
For details about how to query
the low insulation resistance
alarm, see HUAWEI
● The inverter is
installed in a
place with poor
ventilation.
● The ambient
temperature
exceeds the
upper threshold.
● The inverter is
not working
properly.
2064Device FaultMajorCause ID = 1–12
An unrecoverable
fault has occurred
on a circuit inside
the inverter.
● Check the ventilation and
ambient temperature at the
inverter installation position.
● If the ventilation is poor or the
ambient temperature exceeds
the upper threshold, improve the
ventilation and heat dissipation.
● If the ventilation and ambient
temperature both meet
requirements, contact your
dealer or Huawei technical
support.
Turn o the AC output switch and
DC input switch, and then turn
them on after 5 minutes. If the
fault persists, contact your dealer
or Huawei technical support.
Note: If the cause ID is ID 1,
perform the preceding operation
when the PV string current is less
than 1 A.
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AlarmIDAlarm NameAlarm
Possible CauseTroubleshooting Suggestion
Severity
2065Upgrade Failed
or Version
Mismatch
MinorCause ID = 1, 2 and
4
The upgrade ends
abnormally.
NOTE
Upgrade the inverter
again if it is stuck in
initialization state
without generating
any alarms and
cannot be restored
to the normal state
during the upgrade
when the PV inputs
are disconnected
and reconnected
next time.
2066License ExpiredWarningCause ID = 1
● The privilege
certicate has
entered the
grace period.
● The privilege
feature will be
invalid soon.
1. Upgrade again.
2. If the upgrade fails several
times, contact your dealer or
Huawei technical support.
1. Apply for a new certicate.
2. Load the new certicate.
61440Faulty
Monitoring Unit
2067Faulty Power
Collector
MinorCause ID = 1
● The ash
memory is
insucient.
● The ash
memory has bad
sectors.
MajorCause ID = 1
Power meter
disconnection.
Turn o the AC output switch and
DC input switch, and then turn
them on after 5 minutes. If the
fault persists, replace the
monitoring board or contact your
dealer Huawei technical support.
1. Check that the preset power
meter model is the same as the
actual model.
2. Check that the preset
communications parameters for
the power meter are the same
as the actual
congurations.
3. Check that the power meter is
powered on and the RS485
communications cable is
connected.
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AlarmIDAlarm NameAlarm
Severity
2072Transient AC
MajorCause ID = 1
Overvoltage
Possible CauseTroubleshooting Suggestion
1. Check whether the grid
The inverter detects
that the phase
voltage exceeds the
transient AC
overvoltage
protection
threshold.
connection voltage exceeds the
upper threshold. If yes, contact
the local power operator.
2. If you have conrmed that the
grid connection voltage exceeds
the upper threshold and
obtained the consent of the
local power operator, modify the
overvoltage protection
threshold.
3. Check that the peak grid voltage
does not exceed the upper
threshold.