Huawei Q2 Quick guide

Once one of the three HUAWEI WiFi Q2 routers is configured to access the
Internet, simply connect the other two routers to their power supplies to gain
Internet access.

HUAWEI WiFi Q2 (3 Pack·Hybrid)

Quick Start Guide

Search for “HUAWEI SmartHome” in an app store, or scan the QR code below with your phone to download
and install the HUAWEI SmartHome app .

Step 1: Install the app

Android/iOS users can download the app from the Google Play Store and App Store respectively.
If the HUAWEI SmartHome app is already installed on your phone, make sure you have the latest

version of the app.

Download on the

GET IT ON

Play

96725050_01

Take out a HUAWEI WiFi Q2, then connect the Ethernet cable and power supply.

Step 2: Connect the cables

LAN

Modem

Insert the cable to

any port on the router

1 2

3

POWER

1000M WAN/LAN

Do not bundle the Ethernet cable and the power cable together. Otherwise,
the router's signal may be affected.

Avoid using power strips

!

!

Wall socket

HUAWEI WiFi Q2

Internet

Step 3: Set up the router

1

Touch SET UP.

2

3

Open the HUAWEI SmartHome
app. After the app has detected
the router, touch CONFIGURE.

If the prompt box
does not appear,
touch +.

Connect your mobile phone to the
router's Wi-Fi (no password).
Check for the Wi-Fi name on the
bottom of the router.

HUAWEI-XXXXXX

SET UP

WiFi

HUAWEI-XXXXXX

WiFi

Connected

LATER

HUAWEI WiFi Q2

CONFIGURE

Enter your broadband
account and password.

Obtain the broadband account and password from the old
router. Take another Ethernet cable and connect the WAN
port of the old router to any port on the new router.

Or contact your carrier and obtain a broadband account and
password.

If your Internet
connection does not
require an account
and password:

If you remember your
broadband account

and password:

If you have forgotten your broadband account and
password:

Please skip to the
next step.

4

Broadband account

Broadband password

CONNECT

1000M WAN/LAN

1 2 3

Step1

WAN

RETRIEVE...

Broadband account

Broadband password

CONNECT

Step1

...

Step1

Broadband account

Broadband password

CONNECT

RETRIEVE...

Retrieving…

XXXXXXXX

........

Set a new Wi-Fi name, Wi-Fi password, and management password for the new router. You can use
the Wi-Fi password as the router's management password.

5

Enable Prioritize 5 GHz: The 2.4 GHz and 5 GHz
Wi-Fi names are the same.

You will automatically connect to the faster Wi-Fi
network.

Reconnect to the router's Wi-Fi
to access the Internet.

Network settings

NEXT

Wi-Fi name

Wi-Fi password

Prioritize 5 GHz

Use Wi-Fi password as router
management password

NEXT

Step2

The other two routers are plug and play. Place the two routers in a room with poor Wi-Fi signal
reception and connect them to a wall socket. Wait for approximately two minutes until the indicator
turns steady blue, indicating that the router is connected to the network. You can also check their
network connection through the HUAWEI SmartHome app.

6

The three routers share the same Wi-Fi name and password. When you move
across rooms, you will automatically connect to the faster Wi-Fi network.

If the indicator on the router is steady red or the HUAWEI SmartHome app
shows the router is not connected to the network, this indicates that the router
has no Internet access.

Make sure that:

1) Ensure that all three routers are connected to wall sockets (some power strips
have EMI filters that may cause a router to be unable to connect to the network).

2) The distance between any two routers is less than 10 meters and there are
no more than two walls in between.

40 Mbps

HUAWEI WiFi Q2

Indicator

When other HUAWEI routers (with H or Hi button) are detected, the indicator will flash.
When this happens, press the router's H button. The indicator should flash quickly,
indicating that the pairable device is connecting to the router's Wi-Fi. The connection
process is complete when the indicator stops flashing.

Flashing

Steady red

Steady blue Connected to the Internet.

Not connected to the Internet.

The router has detected a pairable device.

Ensure that the Ethernet cable is properly connected.
Ensure that the Ethernet cable and the power cable are not bundled together.
Ensure that all three routers are connected to wall sockets.
Connect it to a different wall socket to ensure all three routers are on the same
circuit, and try again.
Ensure that the distance between any two routers is less than 10 meters and there
are no more than two walls in between.
Contact your carrier to check for any network failure.

If you touch the H button accidentally, wait for approximately two minutes and
the indicator will be reset automatically.

Indicator