Your Device at a Glance
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Before you start, let's take a look at your new device.
l To power on your device, press and hold the power button
until the screen turns on.
l To power off your device, press and hold the power button,
and then touch .
l To restart your device, press and hold the power button,
and then touch .
l Press and hold the power button for 10 or more seconds to
forcibly restart your device.
Infrared sensor Secondary microphone
Rear camera Flash
Front camera Card tray
Headset jack USB-C port
Primary microphone Speaker
Fingerprint scanner Power button
Volume button Earpiece
Light sensor Status indicator
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Getting Started
l Do not insert or remove the SIM card when your device
is powered on.
l Ensure that the card is correctly aligned and that the
card tray is level when you insert it into your device.
l Be careful not to scratch your device or hurt yourself
when using the eject pin.
l Store the eject pin out of the reach of children to
prevent accidental swallowing or injury.
l Do not use cut or modied SIM cards with your device
as these may not be recognized and could damage the
card tray (slot).
l If your SIM card does not match your device, please
contact your carrier.
Follow the instructions in the following gures to set up your
device. Please use the eject pin included.
Dual-SIM:
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Dual Card Dual Standby Single
Pass (dual-SIM devices only)
Your device supports only dual card dual standby single pass,
which means you cannot use both SIM cards for calls or data
services simultaneously.
l When you are on a call using SIM card 1, SIM card 2 cannot
be used to make or answer calls. If someone calls SIM card
2, the caller will hear a voice message similar to "The
subscriber you dialed is out of the service area" or "The
subscriber you dialed cannot be connected for the moment,
please try again later." The actual message will vary by
service provider.
l When you are using SIM card 1's data service, SIM card 2's
data service will be disabled.
Your device's single pass feature helps reduce power
consumption and increase your device's standby time. It is not
related to your service provider's network conditions.
You can go to Settings > Wireless & networks > Dual SIM
settings, and enable Enable call forwarding between SIMs
to avoid the conicts mentioned above.
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