Htek UC926 User Manual

UC926 Usermanual

1

Notices Information

 To use the phone, please follow the instructions in this user manual.

 Use the power adapter supplied with your phone. Other power adapters may damage the

 This phone is for indoor use only, keep your phone away from moisture and do not expose

 Do not use the phone during thunderstorms.

 CE

 FCC

The explanation of the Waste Electrical and Electronic Equipment (WEEE)

Regulations. With electrical waste now one of the fastest-growing waste streams

across the globe, expanding at around three times the rate of general waste, its

aim is to encourage more recycling, recovery and re-use, and ultimately divert

more used goods away from landfill.

Notices Information

Copyright

Copyright © 2005 - 2017 Nanjing Hanlong Technology CO., LTD. All rights reserved.

Nanjing Hanlong Technology Co., LTD. owns all the rights to modify and copy this document at

any time. And all the illustrations and text in this document are copyright protected. Therefore, no

parts of this document may be used or reproduced, retransmitted, in any form or by any means,

electronic, mechanical or otherwise, for reasons other than personal use, is strictly prohibited

without prior written permission from Nanjing Hanlong Technology Co., LTD.

When this document is made available on www.htek.com, Nanjing Hanlong Technology Co., LTD.

gives its right to download and print copies of this content only for private use as a user manual.

No parts shall have the right to modify or use as commercial means without prior written

permission from Nanjing Hanlong Technology Co., LTD.

Safety Instructions

phone.

your phone to rain or moisture

WEEE Warning

Cleaning

To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage

the surface or internal electronics of the phone.

2

Notices Information

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following

(1) This device may not cause harmful interference.

(2) This device must accept any interference received, including interference that may cause

2. Changes or modifications not expressly approved by the party responsible for compliance

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver

 Consult the dealer or an experienced radio/TV technician for help.

FCC Statement

two conditions:

undesired operation.

could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

is connected.

3

Summary of changes

 IPv6

 IPv4&IPv6

 Label Scroll

 Reboot in Talking

 Auto Logout Time

 Daylight Saving Time

 Check-Syn With Authenticate

 Call Back

Summary of changes

This section describes the changes to this user manual for each release and user manual version.

Change for Release x.0.4.2,Manual version x.0.4.2

Major updates have occurred to the following sections:

Change for Release x.0.4.0.10,Manual version x.0.4.0.10

Major updates have occurred to the following sections:

Change for Release x.0.3.98.O,Manual version x.0.3.98.O

Major updates have occurred to the following sections:

Change for Release x.0.3.98.A,Manual version x.0.3.98.A

Major updates have occurred to the following sections:

Change for Release x.0.3.98,Manual version x.0.3.98

Major updates have occurred to the following sections:

Change for Release x.0.3.93,Manual version x.0.3.93

Major updates have occurred to the following sections:

Change for Release x.0.3.88,Manual version x.0.3.88

Major updates have occurred to the following sections:

4

Summary of changes

 Visual Alert for BLF Pickup

 Detect IP Conflict

 Voice Mail Tone

 Backup NTP Server

 Intercom Barge

 Redial Mode

 Suppress DTMF Display

 Suppress DTMF Display Delay

 Auto Redial

Change for Release x.0.3.72,Manual version x.0.3.72

Major updates have occurred to the following sections:

Change for Release x.0.3.65,Manual version x.0.3.65

Major updates have occurred to the following sections:

Change for Release x.0.3.63,Manual version x.0.3.63

Major updates have occurred to the following sections:

Change for Release x.0.3.62,Manual version x.0.3.62

Major updates have occurred to the following sections:

5

Table of Content

Table of Content

Notices Information.......................................................................................................................... 2

Copyright.....................................................................................................................................2

Safety Instructions.......................................................................................................................2

WEEE Warning...........................................................................................................................2

Cleaning...................................................................................................................................... 2

FCC Statement............................................................................................................................3

Summary of changes.......................................................................................................................4

Change for Release x.0.4.2,Manual version x.0.4.2...................................................................4

Change for Release x.0.4.0.10,Manual version x.0.4.0.10.........................................................4

Change for Release x.0.3.98.O,Manual version x.0.3.98.O....................................................... 4

Change for Release x.0.3.98.A,Manual version x.0.3.98.A....................................................... 4

Change for Release x.0.3.98,Manual version x.0.3.98...............................................................4

Change for Release x.0.3.93,Manual version x.0.3.93...............................................................4

Change for Release x.0.3.88,Manual version x.0.3.88...............................................................4

Change for Release x.0.3.72,Manual version x.0.3.72...............................................................5

Change for Release x.0.3.65,Manual version x.0.3.65...............................................................5

Change for Release x.0.3.63,Manual version x.0.3.63...............................................................5

Change for Release x.0.3.62,Manual version x.0.3.62...............................................................5

Table of Content................................................................................................................................6

Getting Started................................................................................................................................10

Packing List...............................................................................................................................10

Phone Installation......................................................................................................................12

1. Attach the phone stand..................................................................................................12

2. Connect the Handset and optional Headset.................................................................. 13

3. Connect the Network and Power..................................................................................13

Initialization Process.................................................................................................................14

Status......................................................................................................................................... 15

Registration............................................................................................................................... 18

Idle Screen.................................................................................................................................20

Getting Familiar with Your Phone................................................................................................ 21

Hardware Components Preview............................................................................................... 21

Icon Preview..............................................................................................................................24

LED Instruction.........................................................................................................................27

Power Indicator LED........................................................................................................ 27

Line LED:(Line or Line Key set as Line).........................................................................27

BLF or BLF List Key LED :( Line/Line Key set as BLF)...............................................28

Shared Line LED:............................................................................................................. 28

Other Key Led...................................................................................................................29

User Interface............................................................................................................................ 29

Line Key Function Overview....................................................................................................31

Basic Setting Configuration.......................................................................................................... 33

General Settings........................................................................................................................ 33

6

Table of Content

Web Login.........................................................................................................................33

Administrator Password....................................................................................................34

Display Mode....................................................................................................................35

Language...........................................................................................................................36

Wallpaper.......................................................................................................................... 38

Screen Saver......................................................................................................................39

Backlight...........................................................................................................................42

Time and Date...................................................................................................................44

LED Status Setting....................................................................................................................49

Key as Send...............................................................................................................................50

Network Setting........................................................................................................................ 51

IPv4................................................................................................................................... 51

IPv6................................................................................................................................... 55

IPv4&IPv6........................................................................................................................ 58

PC Port.............................................................................................................................. 59

Contact Setting..........................................................................................................................61

Local Directory................................................................................................................. 62

Remote Phonebook...........................................................................................................67

LDAP Phonebook............................................................................................................. 68

Search Contact.................................................................................................................. 70

Call History Setting...................................................................................................................72

Call History.......................................................................................................................72

Audio Setting............................................................................................................................ 75

Ring Tone.......................................................................................................................... 75

Volume.............................................................................................................................. 78

Voice Mail Tone................................................................................................................80

Play Hold Tone..................................................................................................................80

Play Hold Tone Delay.......................................................................................................81

System Settings.........................................................................................................................81

Dial Plan............................................................................................................................81

Dial-Now Timeout............................................................................................................ 82

No Key Entry Timeout......................................................................................................83

Emergency Call.................................................................................................................83

Label Scroll.......................................................................................................................84

Show Missed Calls............................................................................................................85

Auto Logout Time.............................................................................................................85

Reboot in Talking..............................................................................................................85

Detect IP Conflict..............................................................................................................85

Redial Mode......................................................................................................................86

Keypad Lock.....................................................................................................................86

Suppress DTMF Display.................................................................................................. 87

Suppress DTMF Display Delay........................................................................................88

Check-Syn With Authenticate...........................................................................................88

Other features settings.................................................................................................................. 88

Action URL...............................................................................................................................88

7

Table of Content

Softkey Layout..........................................................................................................................89

Programmable Key................................................................................................................... 90

Exp Key.....................................................................................................................................91

Basic Call Features........................................................................................................................91

Place a Call................................................................................................................................91

End a Call..................................................................................................................................93

Redial a Call..............................................................................................................................94

Receive a Call........................................................................................................................... 94

Incoming Call Show Mode.......................................................................................................95

Auto Answer..............................................................................................................................95

Call Hold................................................................................................................................... 96

Call Transfer..............................................................................................................................98

Call Conference.......................................................................................................................101

Call Forward............................................................................................................................102

Call Return..............................................................................................................................107

Call Back.................................................................................................................................108

Call Waiting Tone....................................................................................................................109

Hide Caller ID......................................................................................................................... 110

Reject Anonymous.................................................................................................................. 111

Call Mute.................................................................................................................................112

DND........................................................................................................................................ 113

Hot Line...................................................................................................................................113

Auto Redial............................................................................................................................. 115

Function Key Features and Settings.........................................................................................117

Line..........................................................................................................................................117

Speed Dial............................................................................................................................... 118

BLF..........................................................................................................................................119

Visual Alert for BLF Pickup................................................................................................... 121

Audio Alert for BLF Pickup................................................................................................... 122

BLF List.................................................................................................................................. 123

Voice Message.........................................................................................................................125

Direct Pickup...........................................................................................................................127

Group Pickup.......................................................................................................................... 128

Call Park..................................................................................................................................129

Intercom.................................................................................................................................. 130

Intercom Barge........................................................................................................................132

DTMF......................................................................................................................................132

Prefix....................................................................................................................................... 133

Local Group............................................................................................................................ 134

XML Group.............................................................................................................................135

LDAP...................................................................................................................................... 136

XML Browser......................................................................................................................... 137

Broadsoft Group......................................................................................................................138

Conference.............................................................................................................................. 139

Forward................................................................................................................................... 139

8

Table of Content

Transfer................................................................................................................................... 140

Hold.........................................................................................................................................141

Group Listening...................................................................................................................... 142

DND........................................................................................................................................ 142

Redial...................................................................................................................................... 143

SMS.........................................................................................................................................143

Send SMS........................................................................................................................143

Set SMS Line Key.......................................................................................................... 144

Record..................................................................................................................................... 145

URL Record............................................................................................................................ 146

Paging......................................................................................................................................147

Shared Line............................................................................................................................. 147

Public Hold..............................................................................................................................149

Private Hold............................................................................................................................ 150

Share line.................................................................................................................................151

Hot Desking............................................................................................................................ 152

ACD........................................................................................................................................ 153

Zero Touch.............................................................................................................................. 154

Multicast Paging..................................................................................................................... 155

Sending RTP Stream....................................................................................................... 155

Receiving RTP Stream....................................................................................................156

Upgrade..........................................................................................................................................158

Factory Reset...........................................................................................................................158

Pcap Feature............................................................................................................................158

System Log..............................................................................................................................159

Upgrade................................................................................................................................... 159

Configuration File...................................................................................................................161

Troubleshooting............................................................................................................................ 163

Why is the phone LCD screen blank?.................................................................................... 163

When the phone display “Network Unavailable”?.................................................................163

When you can’t I get a dial tone?........................................................................................... 163

Where to set the tone?.............................................................................................................163

How to download XML Configuration?.................................................................................164

How to Import Trusted CA certificate?.................................................................................. 164

How to Import Server CA certificate?.................................................................................... 165

How to use Vlan?.................................................................................................................... 165

How to use LLDP?..................................................................................................................165

How to Set LCD and Web GUI?.............................................................................................165

How to Upgrade via FTP?...................................................................................................... 166

How to make Ringtone?..........................................................................................................166

How to use Open VPN?..........................................................................................................166

Provisioning Guide on Free PBX........................................................................................... 166

Redundancy Server................................................................................................................. 166

How to Use Auto Provision Phonebook?............................................................................... 166

All Documents........................................................................................................................ 166

9

Getting Started

1. The phone station

2. The phone stand

3. Handset

Getting Started

Packing List

The package contains the following parts, please check if all the items are not missed:

10

Getting Started

4. Headset cord

5. Power adapter

6. Ethernet cable

11

7. User Manual

Phone Installation

1. Attach the phone stand

Getting Started

12

Getting Started

2. Connect the Handset and optional Headset

3. Connect the Network and Power

13

Getting Started

Initialization Process.

After your phone has been powered up, the system boots up and performs the following steps:

Automatic Phone Initialization

The phone finishes the initialization process by loading the saved configuration. The phone LCD

screen will display “Booting”

And then show “Initializing “during the initialization.

The IP Phone will upgrade the firmware if there is a new firmware on your server. And the IP

Phone will show “Check firmware, please wait…” after initialization.

14

Then IP Phone will show Reboot information:

1. Press Menu →Status →Information Network/ Account

Getting Started

By default, the phone attempts to contact a DHCP server in your network in order to obtain its

valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.

Status

You can view the system status of your phone via phone user interface or web user interface. The

information of phone status includes: Information (e.g., Model, IPV4,IPV6, MAC, Firmware,

Hardware), Network (e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS …) Account (e.g.,

register status of accounts)

To view the phone status via phone interface:

15

Getting Started

2. Press Menu →Status →Network

3. Press Menu →Status →Network→IPV4

16

Getting Started

4. Press Menu →Status →Network→IPV6

5. Press Menu →Status →Account (UC926 support six accounts)

To view the phone status via Web interface:

Login webpage (For How to login, please refer to Web Login)

View the information of Version, Account and Network.

17

Getting Started

1. Press MenuSettingAdvanced setting (default password: admin)Accounts

2. Select the desired account

3. Select Enable for Account active

4. Filled the SIP Server

5. Filled the Failover SIP server if need (Optional)

6. Filled the Outbound Proxy (Optional)

7. Filled the SIP User ID, Authenticate ID

8. Filled the password, Name (shown on LCD) and Ringtone.

9. Press Save to save the configuration.

Registration

To register via phone interface:

18

Getting Started

1. Login webpage and Click AccountBasic

2. Select the desired Account

3. Select Yes for Account Active

4. Filled the Primary SIP SERVER and other account information

5. Click to save the configuration.

Note:

If there is a port of sip server, you need to press “1” on the keypad, then you will find the “:”.

Additional Information:

When the current input method is ABC/abc/2ab,

Pressing “1”, you will find “?”

Pressing “0”, you will find “< > () {} []”

Pressing “*”, you will find “*/”! @$”

Pressing “#”, you will find “#’%&*|”

To register via web interface:

19

Getting Started

Note:

1. All fields with * must be filled. If changed, it requires a phone restart.

2. Account Status says the account registered successfully or not.

Name

Description

1. Date& Time

It is the area that displays the current set date and time of the phone.

2. Notice

It is the area to display the phone’s notifications such as missed calls,

Idle Screen

20

Getting Familiar with Your Phone

SMS, do not disturb mode and many more. For more info, see Icon

Preview.

3. Line Keys

This area shows the line key labels. The current account is

highlighted. you can switch the account by pressing right or left

navigation key. The Line keys can also be used for other function

keys. For more info, you can refer to

Line Keys

4. Soft Key

This area shows the soft key labels. The default soft key labels are

“History”, “Directory”, “DND” and “Menu”. For more info, see

Programmable Key

5. DSS key

The Line keys can be used for other functions keys (e.g.: BLF)

6.Multipage key

UC926 support 36 keys,you can configure different types.You can

view and use these keys by pressing the multipage key.

7. Wallpaper

This shows the current wallpaper picture. You can also change it.

For more info, you can refer to Wallpaper.

Getting Familiar with Your Phone

Hardware Components Preview

21

Getting Familiar with Your Phone

Item

Description

LCD screen

To Presentation all information about the date& time, accounts,

soft keys, messages, calls and other some information.

Power Indicator LED

To indicate the power status

Line keys

The phone supported up to 4 accounts

1. Steady green: idle interface, during a call..

2. Blink red: a call incoming

Soft keys

Labels automatically to identity their context-sensitive features.

Navigation keys

1. OK.

Up arrow key: To move up of the selection shows on the

screen.

Right arrow key: To move right of the selection

shows on the screen.

Left arrow key: To move left of the selection shows on

the screen.

Down arrow key: To move down of the selection

shows on the screen.

1. To return to idle screen.

2. To cancel the information or call on the screen.

Mute key

1. To mute the voice during the call (Red light).

2. To un-mute the call.

Conference

To place a conference call

Line Keys

To be configured as different function as:

1. Line

2. Speed Dial

3. BLF

4. BLF List

5. Voice mail

6. Direct Pickup

7. Group Pickup

8. Call Park

9. Intercom

10. DTMF

22

Getting Familiar with Your Phone

11. Prefix

12. Hold

13. Conference

14. DND

15. Redial

16. Transfer

17. SMS

18. Hot -desking

19. Call Return

20. Paging

21. Record

22. Shared Line

The LED lights status when set as Shared line:

Stay green: Idle

Stay red: Busy

Blinked green: Ring Back

Blinked red: A call incoming

Steady orange: During a call

Blinked orange: Public Hold

Blinked green: Private Hold

Light Drown: Unregistered

23. Hot desking

24. ACD

25. Zero Touch

26. Multicast paging

Speaker

Press this button to place a call in hands-free mode.

Redial

To dial the previous dialed number.

To act as send key.

Volume

To decrease the volume.

To increase the volume.

Hold

To hold or to resume a call during a conversation.

Transfer

To transfer a call to a third party.

To enable or disable Forward feature during the idle page.

Alphanumeric keypad

To enter the phone numbers, letters and so on.

23

Message

To indicator the New message, and press to read.

Headset

To indicate that the phone is or not in Headset mode.

Icon Preview

Icon

Description

Network down

Line(Registered succeed)

Line (Unregistered)

Line(Ringing)

Speed Dial

BLF

BLF(Ringing)

BLF(Talking)

Speakerphone mode

Handset mode

Headset mode

Getting Familiar with Your Phone

24

Getting Familiar with Your Phone

Voice messages

Text message

Mute

Do Not Disturb

Volume is 0

SRTP

Hold

Dialed calls

Received calls

Missed calls

Forward calls

Conference

Keypad locked

Keypad unlocked

25

Getting Familiar with Your Phone

Pick up

Call Park

Intercom/Paging

DTMF

Prefix

XML Group

Local Group

XML Browser

LDAP

Broadsoft Group

Conference

Forward

Transfer

Hold

Line on Hold

DND

Redial

26

Getting Familiar with Your Phone

Call Return

SMS

Record

Recording

Group Listening

Shared Line

Other Functions

LED Status

Description

Blinked green

Ringing or have missed call

Steady Green

Idle status (Power on)

Off

Powered off.

LED Status

Description

Steady Green

Hold

LED Instruction

This part mainly instructs the LED status. The Power LED Status describe on the premise that the

LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting

Power Indicator LED

Line LED:(Line or Line Key set as Line)

27

Getting Familiar with Your Phone

LED Status

Description

Steady Green

Idle status for the monitored line

Steady Red

The monitored line is calling or during a call

Blinked red

The monitored line is ringing.

Off

All other unknown status

Steady Green

Off hook or during a conversation.

Blinked red

Ringing.

Off

Idle status

LED Status

Description

off

Idle status

Stay green

a member of the SCA group in off-hook

status

Stay red

Other member of the SCA group’s led status

when a member of the SCA group in

off-hook status

Blinked green every 500ms

a member of the SCA group in Private hold

status.

Stay red

Other member of the SCA group’s led status

when a member of the SCA group in Private

hold status

Blinked green every 500ms

a member of the SCA group in public hold

status

Blinked red every 500ms

Other member of the SCA group’s led status

when a member of the SCA group in public

hold status

Blinked green every 500ms

a member of the SCA group in progress

status

Stay red

On Other member of the SCA group’s led

status when a member of the SCA group is in

BLF or BLF List Key LED :

Shared Line LED:

( Line/Line Key set as BLF)

28

Other Key Led

 The user interface on the IP phone

 The user interface in a web browser on your PC

Option

Status

Model

IP

MAC

progressing status.

Blinked red every 100ms

Alerting

Stay green

a member of the SCA group in active status

when there is an incoming call designated

for the SCA group

Stay red

Other member of the SCA group’s led status

when a member of the SCA group in active

status

Key

Description

Headset Key

When using in headset mode, the led is

steady green or the LED is off.

Message Key

Blinked green when there is a new message

or the LED is off.

Mute Key

Red when the mute the call, or the LED is

off.

Getting Familiar with Your Phone

User Interface

There are two ways to customize specific configurations on your IP phone:

The hardware components keypad and LCD screen constitute the phone user interface, which

allows the user to execute all call operation tasks and basic configuration changes directly on the

phone. In addition, you can use the web user interface to access all configuration settings. In many

instances, it is possible to use both the phone user interface and the web user interface to operate

the phone and change settings. However, in some instances, it is only possible to use the phone or

the web user interface.

Phone Interface Overview

29

Getting Familiar with Your Phone

Firmware (IMG, BOOT, ROM)

Device Cert

Language

Expansion Module

EHS Version

Network

Account

Features

Call Forward

Function Key (Line and Line Key setting)

More Key see Line Key Overview

Key as Send

Hot Line

Anonymous Call

DND Code

History Setting

Directory

All Contacts

Local Contacts

Blacklist Contacts

History

Local History

Network Call Log

Message

Voice Mail set and View.

Text Message view and set.

Basic Settings

Language

Time & Date

Time & Date Format

DHCP Time

Ring tone

Headset

Advanced Settings

Account

Network

Phone Setting

Auto provision

Display

Display Mode

Wallpaper

Screensaver

Others

Factory Function

System Restart

Device Reboot

Pcap Feature

30

Line Key Function Overview

Line

Speed Dial

BLF

BLF List

Voice Mail

Direct Pick Up

Group Pick Up

Call Park

Intercom

DTMF

Prefix

Local Group

XML group

LDAP

XML Browser

Broadsoft group

Conference

Forward

Getting Familiar with Your Phone

31

Getting Familiar with Your Phone

Transfer

Hold

Group Listening

DND

Redial

Call Return

SMS

Record

URL Record

Paging

Shared Line

Public Hold

Private Hold

Hot Desking

ACD

Zero Touch

Multicast Paging

32

Basic Setting Configuration

1. Get the IP address: Press Menu →Status →Information.

2. Input the IP Address in the web browser.

3. Input the user name (default is admin), password (default is admin).

4. Login successfully.

Basic Setting Configuration

This part will mainly introduce the basic configuration as the Time, Language, and Volume…

General Settings

Web Login

33

Basic Setting Configuration

Note:

The PC and phone should be in the same segment.

When registering the accounts in web and the server port is not “5060”, the“SIP Server”

should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.

1. Press Menu → setting → Advanced settings → password (default admin) → Phone

2. Enter the current PWD (password), new password and confirm the new password.

3. Press save soft key or to save the new password.

Administrator Password

The password is mainly used for login the web interface or set the advanced settings through

phone interface. And the default password of the administrator is: admin

To change to password via Phone Interface

Setting → Set Password

34

To change to password via Web Interface

1. Management → Password

2. Fill the value

3. Click to save the configuration.

Note:

When you use the web interface: user name: admin password: admin(default)

Basic Setting Configuration

Display Mode

This phone support two Display mode: Text and Icon.

Icon Mode: all Items are shown same as the main with Icon.

Text Mode: Only the 8 main items will be shown as icon, and others all text description.

35

To Configure Display mode via phone interface:

1. Press MenuDisplayDisplay Mode

2. Select Text or Icon

3. Press Save soft key to save the configuration.

1. Login web interface, and click SettingPreference

2. Select Icon Mode or Text Mode for the Display mode

3. Click to save the configuration.

1. Press Menu → Setting → Basic Settings → Language.

To Configure Display mode via web interface:

Basic Setting Configuration

Language

The default Phone interface language is English.

To change the language via Phone interface

36

2. Press or Save soft key to save the configuration.

1. Setting → Preference →Web Language

2. Select the necessary one.

3. Press to save the configuration.

Basic Setting Configuration

To change the language via Web Interface

37

Note:

All languages may not be available for selection. The available languages depend on the

language packs currently loaded to the IP phone.

Wallpaper

1. To press Menu → Display → wallpaper

2. Press and or press Switch soft key to display the different pictures.

3. Press or Save soft key to save the selected picture as the wallpaper.

1. Click SettingPreference

2. Select the desired wallpaper picture to upload.

To change wallpaper, go by the following steps:

To change the wallpaper via phone interface:

Basic Setting Configuration

To change the wallpaper via web interface:

38

3. Click to save the setting.

To delete the wallpaper via web interface:

1. Click SettingPreference

2. Select the desired wallpaper to delete.

3. Click to save the setting.

1. To press Menu → Display → Screensaver...

2. Press and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30

Basic Setting Configuration

Note:

System wallpaper (Wallpaper1-Wallpaper6) cannot be deleted and only color IP Phone support

upload wallpaper.

Screen Saver

There are three types of screen saver: Time & Logo, Photo Switch and Static Photo.

Time & Logo: when the screensaver works, it will show Time and logo in turns.

Photo Switch: all screensaver pictures display one by one.

Static Photo: Only the selected picture will display as screensaver.

Text logo: It works with the Time & Logo, when enter the value, it will display the time and the

entered value in turns.

To enable screen saver via Phone interface:

minute.

39

Basic Setting Configuration

3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo

4. Press or Save soft key to save the selected configuration.

1. To press Menu → Display → Screensaver...

2. Press and or press Switch soft key to Choose the Time-out as off.

3. Press or Save soft key to save the selected configuration.

To disable screen saver via Phone interface

To upload screen saver via Web interface:

1. Setting → Preference

40

2. Choose the picture wanted to use as screen saver

3. Click to save the upload picture

1. Setting → Preference

2. Select the photo that to delete.

3. Click Delete to delete the photo.

Note:

System Screen Photo (ScreenSaver1-ScreenSaver3) cannot be deleted and only color IP Phone

support upload wallpaper.

1. Click SettingPreference.

2. choose the Time-out as 1 min or 2/5/10/30 minute.

3. Enter the desired value in the Text Logo field.

4. Click Saveset to save the configuration.

Basic Setting Configuration

To delete upload screen saver phone via Web interface:

To custom text logo via web interface:

41

Basic Setting Configuration

Note:

1. The upload Photo size should be less than 2MB, name length should be less than 48

characters, and the File name should be letters, numbers or underline '_' and photo

number should be less than 9.

2. The default screensaver photos cannot be deleted.

3. You can only upload screen photos in format of '.bmp' and '.jpg'.

1. Click settingPreference

2. Enter the time for Backlight time (In seconds).

3. Click to save the configuration.

To wake up screen saver via Web interface:

1. Setting → Preference

2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial

Backlight

To set Backlight via web interface:

The default is 0, which means Backlight is always on.

42

To set Backlight via web interface phone interface:

1. To press Menu → Display → Backlight

2. Press or to change the Backlight Active Level

3. Press or to change the Backlight Inactive Level.

4. Fill the Backlight Time.

5. Press or Save soft key to save the configuration.

Note:

1. Backlight Active Level is used to adjust the brightness of backlight

2. Backlight Inactive Level controls the backlight is all dark or brightness can be adjusted

3. Backlight Time refers to the time into the backlight

Basic Setting Configuration

43

Basic Setting Configuration

6. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings

7. Press or to change the Time zone.

8. Fill the NTP server1, NTP Server2, and Daylight Saving.

9. Press or Save soft key to save the configuration.

1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings

2. Press and or change the right time, or you can input the right time.

3. Press or Save soft key to save the configuration.

Time and Date

Time and date is displayed on the idle page, and it can be set automatically by SNTP server or

manually by manual setting.

To configure the time and Date by SNTP setting via phone interface

To configure time and date manually via phone interface

44

To configure the Time & Date Format via phone interface

1. Press Menu → Setting → Basic setting → Time & Date Format

2. Press and to change between 12 Hour or 24 Hour time display.

3. Press and to change date display format.

4. Press or Save soft key to save the configuration.

1. To press Menu → Setting → Basic setting → DHCP time

2. Press and to change between Disable and Enable.

Basic Setting Configuration

To configure the DHCP time via phone interface

45

Basic Setting Configuration

3. Press or Save soft key to save the configuration.

1. Login

2. Setting → Date &Time →NTP Server

3. Fill the value in the blank.

To configure the NTP Server by web interface

Login name: admin, password: admin(default)

To change the Time Zone and Date Display Format via web interface

46

Basic Setting Configuration

1. Setting → Date &Time

2. Select the necessary one.

3. Press to save the configuration.

1. Setting → Date &Time→Account

2. Select On or Off for SIP Date Override Time .

3. Click to save the configuration.

To change the SIP Date Override Time via web interface

47

To change the Account via web interface

1. Setting → Date &Time→Account.

2. Select desired Account.

3. Click to save the configuration.

1. Setting → Date &Time→Daylight Saving Time

Basic Setting Configuration

To change the Daylight Saving Time via web interface

48

Basic Setting Configuration

2. Select Disable or Enable or Auto for Daylight Saving Time.

3. Click to save the configuration.

Note:

If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol

(SNTP) server, please contact your system administrator for more information.

1. Click SettingPreference

Daylight Saving Time

Daylight Saving Time (DST) is the practice of temporary advancing clocks during the

summertime so that evenings have more daylight and mornings have less. Typically, clocks are

adjusted forward one hour at the start of spring and backward in autumn. Many countries have

used the DST at various times, details vary by location. The DST can be adjusted automatically

from the time zone configuration. Typically, there is no need to change this setting

LED Status Setting

The LED Status setting mainly defines the power indicator LED.

To configure LED Status via web interface:

49

Basic Setting Configuration

2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message

3. Click for the setting.

1. Press Menu →Features → Key as Send

2. Press and key to select the enable choice.

3. Press or Save soft key to save the configuration

Status.

For the LED status description, see: LED Instruction Power Indicator LED

Key as Send

To configure Key as Send via phone interface:

To cancel # Key as Send via phone interface:

50

Basic Setting Configuration

1. Press Menu →Features → Key as Send

2. Press and key to select the disable choice.

3. Press or Save soft key to save the configuration

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPortIP

2. Press or to change the IP Port Mode..

3. Press or Save soft key to save the configuration.

Network Setting

Htek IP Phone supports IPv4、IPv6、IPv4&IPv6.They have three mode of Network: DHCP, Static,

and PPPoE. The default mode is DHCP, it will obtain IP address and other information

automatically.

If your phone cannot contact a DHCP server for any reason, you need to configure a static IP

address manually.

When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it

will show the warning of restart as following.

IPv4

If you set IP Mode to IPv4,IP phone will use IPv4 address. IPv4 has three network modes: DHCP,

Static, and PPPoE

To configure IPv4 via phone interface:

Port Mode.

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To configure IPv4 via Web interface:

1. Click NetworkBasicInternet Port

2. Select IPv4 for Internet Port

3. Click for the setting.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWAN Port

2. Click Save and restart the phone.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPort

2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS)

Basic Setting Configuration

To configure DHCP via phone interface:

IPv4DHCP mode.

To configure a static IP address via phone interface:

IPv4 Static mode.

in the corresponding fields.

52

Basic Setting Configuration

3. Click Save and restart the phone.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPort

2. Enter the User ID and password

3. Click Save and restart the phone.

Press the Save soft key to accept the change or the Cancel soft key to cancel. If you are using an

xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN

port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.

Contact your system administrator for the PPPoE user name and password.

To configure PPPoE via phone interface:

PPPoE mode.

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To configure Network via web interface:

1. Click NetworkBasicIPv4 setting

2. Select the desired Type: DHCP, Static or PPPoE

3. Filled the necessary information.

4. Click the SaveSet and restart the phone.

Basic Setting Configuration

54

Basic Setting Configuration

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPortIP

2. Press or to change the IP Port Mode..

3. Press or Save soft key to save the configuration.

IPv6

If you set IP Mode to IPv6,IP phone will use IPv6 address. IPv4 has two network modes: DHCP,

Static

To configure IPv6 via phone interface:

Port Mode.

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To configure IPv6 via Web interface:

1. Click NetworkBasicInternet Port

2. Select IPv6 for Internet Port

3. Click for the setting.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWAN Port

2. Click Save and restart the phone.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPort

2. Enter the parameters: IP, IPV6 Prefix, Gateway, Pri. DNS(primary dns), sec. DNS(second

Basic Setting Configuration

To configure DHCP via phone interface:

IPv6DHCP mode.

To configure a static IP address via phone interface:

IPv6 Static mode.

DNS) in the corresponding fields.

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Basic Setting Configuration

3. Click Save and restart the phone.

1. Click NetworkBasicIPv6 setting

2. Select the desired Type: DHCP, Static

3. Fill required fields.

4. Click the SaveSet and restart the phone.

To configure Network via web interface:

57

Basic Setting Configuration

1. Press MenuSettingAdvanced Settings (password: admin)NetworkWANPortIP

2. Press or to change the IP Port Mode..

3. Press or Save soft key to save the configuration.

IPv4&IPv6

If you set IP Mode to IPv4&IPv6,IP phone will support both IPv4 and IPv6 address. The settings

of DHCP, Static, and PPPoE are same as above.

To configure IPv4&IPv6 via phone interface:

Port Mode.

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To configure IPv4&IPv6 via Web interface:

1. Click NetworkBasicInternet Port

2. Select IPv4&IPv6 for Internet Port

3. Click for the setting.

Note:

Wrong network parameters may result in inaccessibility of your phone and may also have

an impact on your network performance. For more information about these parameters,

contact your system administrator.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkPC PortBridge

2. Click Save

3. Click the OK button, then the phone will reboot.

1. Press MenuSettingAdvanced Settings (password: admin)NetworkPC PortRouter

2. Enter the IP, Netmask and DHCP server

3. Click Save

4. Click the OK button, then the phone will reboot

Basic Setting Configuration

PC Port

Three modes for PC port: bridge, connect to Expansion Module and router.

To configure PC Bridge via Phone interface:

mode.

To configure PC router via Phone interface:

mode.

59

Basic Setting Configuration

1. Press MenuSettingAdvanced Settings (password: admin)NetworkPC Port



2. Click Save

3. Click the OK button, then the phone will reboot

1. Click NetworkBasic

2. Select

3. Click and the phone will reboot automatically

1. Click NetworkBasic

2. Select As Router

3. Fill the IP address and other necessary information.

4. Click and the phone will reboot automatically

To configure PC, Connect to Expansion Module via Phone interface:

Connect to Expansion Module.

To configure Bridge via web interface:

To configure Router via web interface:

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Basic Setting Configuration

1. Click NetworkBasic

2. Select as Connect to Expansion Module

3. Click and the phone will reboot automatically



Local Directory



Remote Phonebook



LDAP



Search Contact

To configure PC, Connect to Expansion Module via web interface:

Contact Setting

This section provides the operating instructions for managing contacts. The topics include:

61

Basic Setting Configuration

1. Press Menu → Directory → Local Directory

2. Press Add soft key.

3. Enter the necessary information as Name, Phone number…

4. Press save soft key or to add the contacts successfully.

1. Press History soft key or press Menu → History → Local history

2. Press and to select the targeted one. (Press and switched among the All

3. Press Option soft key → Add to Contacts

4. Edit the necessary information as Name, Phone number…

Local Directory

In the directory, you can add or delete your friends, business partner or anyone others’ phone No.

so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent

from being disturbed. The local Directory can add up to 1000 contacts.

A. To add contacts list into local directory

To add contacts manually via phone interface

To add contacts from history via phone interface:

calls, Dialed calls, Received calls, Missed Calls and Forward Calls).

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Basic Setting Configuration

5. Press save soft key or to add the contacts successfully.

1. Click DirectoryDirectory

2. Enter the name, number and some other information.

3. Press and then press button.

To add contacts via web interface:

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Basic Setting Configuration

1. Press Menu → Directory → Blacklist

2. Press Add soft key.

3. Enter the necessary information as Name, Phone number…

4. Press save soft key or to add the contacts successfully.

1. Press History soft key or press Menu → History → Local history

2. Press and to select the targeted one.

3. Press Option soft key → Add to Blacklist

4. Edit the necessary information as Name, Phone number…

5. Press save soft key or to add successfully.

B: To add contacts into blacklist

To add blacklist manually via phone interface:

To add blacklist from history via phone interface:

64

Upload Contacts photo via web interface:

1. Click Directory and select the desired contact.

2. Click Choose file to select the photo for the contact

3. Click to upload the photo.

Basic Setting Configuration

When you place a call from the contact, the phone idle screen will show the contact photo.

65

Basic Setting Configuration

Note:

The format of the photo supported is jpg or bmp

Photo size should be less than 2MB, name length should be less than 48 characters.

1. Click on Directory

2. Click Browse to select a contact list file (file format must be .xml) from your local system.

3. Click Import XML to import the contact list.

1. Click on Directory

2. Click Export XML to import the contact list.

1. Click on Directory

2. Click Browse to select a contact list file (file format must be .csv) from your local system.

3. Click Import Csv to import the contact list.

To import or export the contact list

You can manage your phone’s local directory via phone or web user interface. But you can only

import or export the contact list via web interface.

To import an XML file of contact list via web interface:

To export an XML file of contact list via web interface:

To import a CSV file of contact list via web interface:

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To export a CSV file of contact list via web interface:

1. Click on Directory

2. Click Export Csv to import the contact list.

Note:

If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.

1. Login the webpage and click DirectoryRemote Phone Book

2. Fill the path of the remote file in the Phone Book URL field.

3. Fill the Name and then click to save the configuration.

Basic Setting Configuration

Remote Phonebook

To set Remote Phonebook via web interface:

For example,

http://192.168.0.240/Phonebook/Phonebook.xml

To check the contacts via phone interface:

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Basic Setting Configuration

Note:

Every remote contact, only supports 1000 contacts.

1. Login webpage and click DirectoryLDAP

2. Filled the LDAP Name Filter:

a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in

b) For example, (cn=%), when the name prefix of the cn of the contact record matches the

3. Filled LDAP Number Filter:

4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.

5. Port (the port of the LDAP Serve) Base, User Name, Password

6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP

7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.

8. Filled the relative value and then click save button the save the settings.

Press DirectoryLeft ButtonLeft Button, and then you can see the item you set, press enter you

will find the detail.

For More detail, please refer to: Remote Phonebook on www.htek.com .

LDAP Phonebook

When use the LDAP feature, you can get the LDAP Phonebook directly.

To configure LDAP via web interface:

the filter stands for the entering string used as the prefix of the filter condition.

search criteria, the record will be displayed on the IP PHONE LCD.

This parameter specifies the number attributes for LDAP searching.

For example: 192.168.0.9

server.

Following is the example screenshot for the configuration.

68

Basic Setting Configuration

1. Click Function KeyLine Keychoose Line Key 1(for example)

2. Select LDAP in the Type field.

3. Click Saveset to save the configuration.

1. Press MenuFeatureFunction KeysLine Keys as Function KeysLine Key 1

2. Select LDAP in the Type field

To Configure LDAP Key

To configure LDAP Key via web interface:

To Configure LDAP Key via phone interface:

69

3. Press save or OK key to save the configuration.

When press the LDAP Key the LCD will display as following:

1. Click the Directory softkey on Idle interface.

2. Click the More Softkey, then you can see the Search softkey

3. Click the Search softkey, you can enter the desired part of name or part of number.

4. Click Ok softkey, then with the search content to match the contact will be displayed on the

Basic Setting Configuration

For More detail, please refer to LDAP Notes on www.h-tek.com

Search Contact

You can search contact in all contacts, local contacts, remote contacts and LDAP contact.

To search contact in all contacts:

LCD.

70

Basic Setting Configuration

Note:

If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically

within 5 seconds

1. Click the Directory softkey on Idle interface.

2. Click the button and select the Local contacts list.

3. Click the More Softkey, then you can see the Search softkey

4. Click the Search softkey, you can enter the desired part of name or part of number.

5. Click Ok softkey, then with the search content to match the contact will be displayed on the

Note:

If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically

within 5 seconds

1. Click the Directory softkey on Idle interface.

2. Click the button and select the remote contacts list.

3. Select the desired the remote contact and click Enter softkey.

4. Click the Search softkey, you can enter the desired part of name or part of number.

5. Click Ok softkey, then with the search content to match the contact will be displayed on the

To search contact in Local contacts:

LCD.

To search contact in Remote contacts:

71

LCD.

Note:

If you don’t click the OK softkey, then IP Phone will display the relevant contacts automatically

within 5 seconds

1. Click the LDAP function key.

2. Enter the first character or more of contact’s name.

3. Select the desired the remote contact and click Enter softkey.

4. Then IP Phone will display the relevant contacts automatically within Search Delay.

1. Press MenuFeatureHistory Setting

2. Press and or Switch soft key to enable History record.

3. Press Save soft key to save the configuration.

To search contact in LDAP contacts:

Call History Setting

Call History

Basic Setting Configuration

This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and

Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more

than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from

the call history list. You should enable the history record feature in advance.

To enable the history record feature via phone interface:

72

To check the call history via phone interface:

1. Press the History soft key. The LCD screen displays All Calls list.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed

3. Press to select the desired entry.

4. Press the Option soft key, and then select Detail from the prompt list.

5. The detailed information of the entry appears on the LCD screen.

1. Press the History soft key.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls

3. Press UP or DOWN key to select the desired entry.

4. Press the Delete soft key.

1. Press the History soft key.

2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls

Calls and Forwarded Calls.

Basic Setting Configuration

To delete an entry from the call history list via phone interface:

and Forwarded Calls.

To delete all entries from the call history list via phone interface:

73

and Forwarded Calls.

3. Press the Option soft key, and then select Delete All from the prompt list.

4. Press the OK soft key.

5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.

1. Click DirectoryCall History

2. Click Dialed List, Missed List, Received List, Forwarded List then you can see the history

1. Click DirectoryCall History

2. Select the desired history item, and click Tel Number.

3. Then the call is dialed on phone.

To check the call history via web interface:

list.

Basic Setting Configuration

To Dial a call from Call History via web interface:

74

Basic Setting Configuration

1. Press Menu → Setting → Basic Settings → Ring Tone.

2. Press and to select the aimed one.

3. Press or Save soft key to save the configuration.

To Dial a call from Call History via phone interface:

1. Press History soft key or press Menu → History → Local history

2. Press and to select the targeted one.

3. Press the Send soft key, , or , or the corresponding line key.

Audio Setting

Ring Tone

You can adjust the type and volume of the ring tone.

To adjust the Ring Tone Type via Phone interface:

75

To adjust the Ring Tone Type via Web Interface

1. Setting → Preference → Ring Tone

2. Select the wanted one

3. Click to save the configuration.

Basic Setting Configuration

To configure Distinctive Ring Tone via Phone Interface

76

Basic Setting Configuration

1. Press Directory

2. Select the target contact

3. Press Detail soft key to edit the contact.

4. Press and to select the wanted Ring Tone for the contact

5. Press Save soft key to save the contact.

1. Directory → Directory → Contact

2. Choose the Ring Tone you want to use.

3. Click → to save the configuration.

To configure Distinctive Ring Tone via Web Interface

77

Basic Setting Configuration

1. Option 1: To press and on the idle page

2. Option 2: To press and during the call is ringing.

Click Ring tone for more information.

Volume

You can adjust the volume for the phone by the volume keys: and .

To adjust the Ring tone volume via phone interface:

78

Basic Setting Configuration

To adjust the handset volume via phone interface:

To press and during a call in handset mode.

To adjust the headset volume via phone interface:

To press and during a call in headset mode.

To adjust the speaker Volume via phone interface:

To press and during a call in speaker mode.

79

Voice Mail Tone

1. Click the SettingPreference

2. Select On or Off for Voice Mail Tone.

3. Click for the setting.

1. Click the SettingPreference

2. Set On or Off for Play Hold Tone.

3. Click for the setting.

Basic Setting Configuration

This option can set whether to play the beep for phone's voice mail

Play Hold Tone

When you hold the phone, Whether to play hold tone

80

Play Hold Tone Delay

1. Click the SettingPreference

2. Set Enable or Disable for Play Hold Tone Delay.

3. Click for the setting.

Grammar

Description

x

any digit from 0-9;

xx+

at least 2-digit number;

^

exclude;

,

hear dial tone;

[3-5]

any digit of 3, 4, or 5;

[147]

any digit 1, 4, or 7;

<2=011>

replace digit 2 with 011 when dialing.

1. Click Account—Advanced—Dial Plan.

2. Filled the value in dial plan field.

3. Click SaveSet to save the configuration.

When you hold the phone. How many seconds to play beep?

System Settings

Dial Plan

Basic Setting Configuration

Dial plan is a string of characters that governs the way this phone processes the inputs received

from your phone keypad. This phone supports dial plan with following accept digits:

1,2,3,4,5,6,7,8,9,0, *, #

To configure dial plan via web interface:

81

Basic Setting Configuration

Note:

Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan on

www.htek.com

1. Click Webpage Setting → Preference

2. Fill the blank of Dial-Now Timeout: for example, 5(seconds). (0 means dial out

3. Click the button to save the configuration

Dial-Now Timeout

Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will

dial out automatically after some time when you stop entering the number.

To configure Dial-Now Timeout via web interface:

immediately).

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Basic Setting Configuration

1. Click Webpage Setting → Preference

2. Fill the blank of No Key Entry Timeout: for example, 5(seconds). (0 means never timeout), you

No Key Entry Timeout

No Key Entry Timeout means that when you enter the number, it will dial out automatically after

some time when you stop enter the number.

To configure No Key Entry Timeout via web interface:

should press the send key the dial out the number.

3. Click the button to save the configuration.

Emergency Call

Public telephone networks in countries around the world have a single emergency telephone

number (emergency services number), that allows a caller to contact local emergency services for

assistance when required. The emergency telephone number may differ from country to country. It

is typically a three-digit number that can be easily remembered and dialed quickly. Some countries

have a different emergency number for each of the different emergency services.

You can specify the emergency telephone numbers on the IP phone for contacting the emergency

services in an emergency situation.

83

To configure emergency call via web interface:

1. Click SettingFeaturesPhone Lock

2. Enter the emergency services number (e.g.110,119,120) in the Emergency field,

3. Click SaveSet to save the configuration.

1. Click the SettingPreference

2. Select Enable or Disable for Label Scroll.

3. Click for the setting.

Basic Setting Configuration

Label Scroll

When setting function keys, you need to set the label of the function keys. If the words are too

long to show on the label, you can use this function to make labels scroll. Another approach is to

set the labels to long label mode.

To configure Label Scroll via web interface:

84

Show Missed Calls

1. Click the SettingPreference

2. Select Yes or No for Show Missed Calls.

3. Click for the setting.

1. Click the SettingPreference

2. Set number 1~5000 min for Auto Logout Time.

3. Click for the setting.

1. Click the SettingPreference

2. Set Enable or Disable for Reboot in Talking.

3. Click for the setting.

Whether to show missed call notification on LCD

To configure Label Scroll via web interface:

Auto Logout Time

Basic Setting Configuration

Set the Web login timeout

Reboot in Talking

This function is to allow reboot during the calls or not

Detect IP Conflict

LCD can display message when IP conflict

85

Basic Setting Configuration

1. Click the SettingPreference

2. Set Enable or Disable for Detect IP Conflict.

3. Click for the setting.

1. Click the SettingPreference

2. Set Direct Mode or Select Mode for Redial Mode.

3. Click for the setting.

1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock

2. Press Info or Switch to change to choose Off.

3. Press Save or OK key to save the configuration.

Redial Mode

Call redial has two ways:(1) To redial the last placed call from the IP Phone (2) To redial the call

from all calls list

Keypad Lock

To enable Keypad Lock via Phone

1. Press Menu--Settings--Advanced Setting--Phone Setting--Lock

2. Press Info or Switch to change choose lock type: All Keys Menu Key Function Key Lock &

Answer

3. Press Save or OK key to save the configuration.

To disable Keypad Lock via Phone

To enable Keypad Lock via Webpage

86

Basic Setting Configuration

1. Click Webpage Setting → Features

2. To choose the Phone Lock.

3. To fill the unlock PIN and auto lock time

4. Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent.

5. To click to save the configuration.

1. Click the SettingPreference

To Disable Keypad Lock via Webpage

1. Click Webpage Setting →Features

2. To choose Disable for the Phone Lock.

3. To click to save the configuration.

Suppress DTMF Display

In order to ensure safety in Call process, you can choose whether to hide DTMF

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Other features settings

2. Select On or Off for Suppress DTMF Display.

3. Click for the setting.

1. Click the SettingPreference

2. Select On or Off for Suppress DTMF Display Delay.

3. Click for the setting.

1. Click the SettingPreference

2. Set Enable or Disable for Check-Syn With Authenticate.

3. Click for the setting.

Suppress DTMF Display Delay

In order to ensure safety in Call process, you can choose whether to hide DTMF

Check-Syn With Authenticate

If this option is enabled, the server needs to be authenticated before the phone agrees to

synchronize.

Other features settings

Action URL

To configure action URL via web interface:

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Other features settings

1. Click SettingAction URL

2. Fill the needed values in the designated blank spaces.

3. Click to save the setting.

4. Click SettingSoftkey Layout

5. Select Enable for Custom Softkey

6. Select call States.

7. Select the feature form the disable key to enable key field by

Click Action URL for more how to use, or check on www.htek.com

Softkey Layout

This feature mainly defines which shown on the soft key in some status. For example, what the

soft key displays when dialing, or talking.

To configure Soft key via web interface:

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Other features settings

8. Click or to change to position or each feature.

9. Click to save the configuration.

Note:

1. When there more than 5 items in the Enable field, the last softkey will display More, and

last two item will show in the next page softkey, you can check by press more.

1. Click Function KeysProgrammable Keys

2. Select the desired Key to set.

Disable to Enable field. Delete the Enable, and it will back to Disable field.

Programmable Key

For the default keys as Soft keys, Navigation keys and so on, you can define them as some

specific feature, and it works only on the idle page.

To configure Programmable Key via web interface:

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Basic Call Features

3. Click to save the setting.

4. By clicking , all setting of the keys will be back to default.

1. Pick up the handset, or press a line key and dial the necessary number.

2. Press or or press the send softkey, then the call is sending.

Exp Key

It only works when there is expansion module connected with the phone.

For Exp Key configuration, please refer to: UC46 User manual.

Basic Call Features

Place a Call

There are three ways to dialing a call: Handset, Headset and Hands-free loud speaker.

To place a call by Handset

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To place a call by Headset:

1. Press the ( light is Green),

2. Enter the desired number.

3. Press or , or press the Send softkey, then the call is sending.

1. Press the , or press the Line key, then you can hear the dial tone.

2. Press the number.

3. Press or press the Send soft key, then the call is sending.

Using headset to place and answer calls for all time

1. Click webpage Setting Preference

2. HeadSet Priority Enable

3. Ring Device for HeadSet User Headset

4. Press

Basic Call Features

Placing a call by hands-free speakerphone

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Basic Call Features

1. Press the History soft key (On the idle page) or Menu → History /Directory

2. Press and to select the targeted one.

Note:

1. The key is set to be a send key. For more information, refer to the Key as Send on

page

2. During the call, you can also change among Headset, Handset or Free-speaker mode.

3. Dial another phone number,

4. Press the Send soft key, or , then make the second call.

Note:

1. During the conference, to end the call is same as mentioned above.

To place a call by call history or Directory via phone interface.

3. Press the Send soft key, or , or , or the corresponding line key, then the call is
sending.

Making two calls with one line and one account

1. Press a line key and dial the phone number, then make a call.

2. Press the corresponding line key

End a Call

Here shows to end a call during three modes:

To end a call by Handset

Press the Cancel soft key or hang up the handset, or press

To end a call under Headset Mode

Press the Cancel soft key or press , or press .

To end a call under hands-free speakerphone Mode

Press the Cancel soft key or press , or press .

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Redial a Call

1. Option 1: Press directly.

2. Option 2: Press Answer soft key.

3. Option 3: Press the Line key (flashes red).

1. To press the Reject soft key to reject the call. Or press to reject the current call.

2. To press Forward to forward to another phone.

3. To press Silence soft key, and then the call will keep silent, no ring tone display.

1. To redial the last placed call from the IP Phone

2. Press directly when LCD is on the idle interface.

Receive a Call

There are three ways to receive a call when the phone is ringing:

To receive a call by handset

Pick up the handset the conversation is built.

To receive a call by headset

Basic Call Features

Press and now the conversation is built.

To receive a call by hands-free speaker

Moreover, some other action can be done by soft key when the call is coming.

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Incoming Call Show Mode

1. name and number of the contacts

2. name and number of the incoming call and the account which is connecting

1. Click settingpreference

2. Select the desire mode for the incoming call show mode

3. Click to save the setting.

Basic Call Features

There are two incoming call show modes for this phone:

To set incoming call show mode via web interface:

Auto Answer

Enable auto answer feature, you will answer all incoming call automatically.

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To enable Auto Answer via Web interface

1. To Click Account → Advanced

2. To choose Yes for the Auto Answer.

3. To click Saveset to save the configuration.

1. To Click Account → Advanced

2. To choose No for the Auto Answer.

3. To click Saveset to save the configuration.

Basic Call Features

To Disable Auto Answer via Webpage

Call Hold

When using the hold feature, the Hold icon will show on the display.

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To make a call on hold during three modes:

1. Press Hold soft key or to hold the current call.

2. Press Resume soft key or to resume the call on hold.

1. Press Hold soft key or to hold the current call.

2. Press Resume soft key or to resume the call on hold.

1. Press Hold soft key or to hold the current call.

2. Press Resume soft key or to resume the call on hold.

To hold a call under handset mode:

Basic Call Features

To hold a call under headset mode:

To hold a call during the speaker mode:

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Call Transfer

1. Press or Transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfers to.

3. Press , and now the blind transfer completed.

1. Press or transfer soft key during the conversation, the call is on hold now.

2. Enter the number that transfer to, and press the send soft key or .

3. Start the second conversation, press or transfer soft key, then, transfer completed.

This phone supports blind, attended and Semi-Attended Transfer.

Blind Transfer

When you use this feature, you can transfer

Attended Transfer

Basic Call Features

When you use this feature, you can

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NOTE:

To transfer calls across SIP domains, SIP service providers must support transfer across SIP

domains. Blind transfer will usually use the primary account SIP profile.

Semi-Attended Transfer

1. Press or transfer soft key during the conversation, the call is on hold now.

2. Enter the number transfer to, and then press , then you can hear the ring tone.

3. Press or the Tran soft key, and now the Semi-attended transfer completed.

1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to BLF

2. Press or transfer soft key during the conversation, the call is on hold now.

3. Press BLF key then realize blind, attended and Semi-Attended Transfer.

BLF Transfer

Basic Call Features

Hold transfer on hook:

1. Setting  Features  Transfer Setting: Hold Transfer On Hook: ON.

2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call

when C is ringing or answering, then C and B in the same call and the transfer is successful.

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Basic Call Features

1. SettingFeaturesThree Way Call Release Type: Transfer.

2. A place a call to B, B answer, A place a call to C again, C answer, A press the conference then

3. A press the Cancel softkey or on-hook to exit the meeting in the process of talking.

4. Then B and C will continue to talk.

Hold transfer on Three Way conference:

A, B and C will establish meeting.

Transfer to New Call via web interface

1. Click Setting → Feature

2. Select Transfer Mode via DSS key → New Call

3. Select the desired Line or Line Key and select Transfer in the Type.

4. Enter the phone number in the Value field.

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