Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology Co., LTD.
When this document is made available on
its right to download and print copies of this content only for private use as a user manual. No
parts shall ha ve the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology Co., LTD.
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.
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Notices Information
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.
2
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Tabl e of Content
Table of Content
Notices Information ........................................................................................................................ 1
How to Upload Wallpaper? ................................................................................................... 140
How to Use Auto Provisi on Phoneb ook ? .............................................................................. 140
All Documents ...................................................................................................................... 140
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Getting Started
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset
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Getting Started
4. Headset cord
5. Power adapter
6. Ethernet cable
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Getting Started
7. Quick installation reference
Phone Installation
1. Attach the Foot stand
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Getting Started
2. Connect the Handset and optional Headset
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Getting Started
3. Connect the Network and Power
Initialization
After your phone has been powered up, the system boots up and performs the following steps:
Automatic Phone Initialization
The phone finishes the initialization process by loading the saved configuration. The phone LCD
screen will display "Booting"
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Getting Started
And then show “Initializing “during the initialization.
By default the phone attempts to contact a DHCP server in your network in order to obtain its
valid network settings, e.g. IP address, subnet mask, default gateway, DNS server.
Status
You can view the system status of your phone via phone user interface or web user interface. The
information of phone status includes: Information(e.g., Model, IP, MAC, Firmware, Hardware),
Network(e.g., WAN Type, IP, Mask, LAN Type, Gateway, DNS… )Account (e.g., register status
of accounts)
To view the phone status via phone interface:
1. Press Menu →Status →InformationNetwork/ Account
2. Press Menu →Status →Network
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Getting Started
3. Press Menu →Status →Account
To view the phone status via Web interface:
Login webpage( For How to login, please refer to
Web Login)
View the information of V ersion, Acc ount and Network.
Filled the password, Name (shown on LCD) and Ringtone.
Press Save to save the configuration.
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Getting Started
To register via web interface:
1. Login webpage and Click AccountBasic
2. Select the desired Account
3. Select Y es for Account Active
4. Filled the Primary SIP SERVER and other account information
5. Click
to save the configuration.
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Getting Started
Note:
When change the account information via phone, it will shown Restart note when back
. For Date&time setting, see
Time&Date
1. All fields with * must be filled. If changed, it requires a phone restart.
2. Account Status says the account registered successfully or not.
3.
to idle page.
Idle Screen
Name Description
1. Date&Time
2. Notice It shows the phone features status, More see Icon Preview
3. Line Keys
4. Soft Key
5. Default Account
6. W all paper
It shows the phone’s time & date
This area shows the four line key labels. Line keys are also can be
used as other function keys. For more information you can refer to
Memo ry Keys
This area shows the soft key labels. The default soft key labels are
“History”, “Directory”, “DND” and “Menu”.More to see
Programmable Key
This shows the current use account. User can use to
change the default use account.
This shows the backgrounds picture. You can also change it.
For more information you can refer to Wallpaper.
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Getting Familiar with Your
soft keys, messages, calls and other some information.
The phone supported up to 3 accounts
2. Blink red: a call incoming
Soft keys
Labels automatically to identity their context-sensitive features.
screen.
Phone
Getting Familiar with Your Phone
Hardware Components Preview
Item Description
LCD screen
Power Indicator LED To indicate the power status
Line keys
Navigation keys
To Presentation all information about the date& time, accounts,
1. Steady green: idle interface, during a call..
1. OK.
Up arrow key: To move up of the selection shows on the
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Getting Familiar with Your
Stay green: Idle
Phone
Right arrow key: To move right of the selection
shows on the screen.
Left ar row key: To move left of the selection shows on
the screen.
Down arrow key: To move down of the selection shows
on the screen.
1. To return to idle screen.
2. To cancel the information or call on the screen.
Mute key
Conference
Line Keys
1. To mute the voice during the call (green light).
2. T o un-mute the call.
To place a conference call
To be configured as different function as:
1. Line
2. Speed Dial
3. BLF
4. BLF List
5. Voice mail
6. Direct Pickup
7. Group Pickup
8. Call Park
9. Intercom
10. DTMF
11. Prefix
12. Hold
13. Conference
14. DND
15. Redial
16. Transfer
17. SMS
18. Hot-desking
19. Call Return
20. Paging
21. Record
22. Shared Line
The LED lights status when set as Shared line:
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Getting Familiar with Your
Alphanumeric keypad
To enter the phone numbers, letters and so on.
Phone
Stay red: Busy
Blinked green: Ring Back
Blinked red: A call incoming
Steady orange: During a call
Blinked orange: Public Hold
Blinked green: Private Hold
Light Drown: Unregistered
Speaker
Redial
Volume
Hold
Information
Transfer
Message
Headset To indicate that the phone is or not in Headset mode.
Press this button to place a call in hands-free mode.
To dial the previous dialed number.
To act as send key.
To decrease the volume.
To increase the volume.
To hold or to resume a call during a conversation.
To show the accounts status and some other relevant
information.
To transfer a call to a third party.
To enable or disable Forward feature during the idle page.
To indicator the New message, and press to read.
Icon Preview
Icon Description
Network available
Network down
Line(Registered succeed)
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Getting Familiar with Your
Phone
Line (Unregistered)
Line(Ringing)
Speed Dial
BLF
BLF(Ringing)
BLF(Talking)
Speakerphone mode
Handset mode
Headset mode
Voice messages
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Getting Familiar with Your
Phone
Text message
Mute
Do Not Disturb
Volume is 0
SRTP
Hold
Dialed calls
Received calls
Missed calls
Forward calls
Conference
Keypad locked
Keypad unlocked
Pick up
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Getting Familiar with Your
Phone
Call Park
Intercom/Paging
DTMF
Prefix
XML Group
Local Group
XML Browser
LDAP
Broadsoft Group
Conference
Forward
Transfer
Hold
Line on Hold
DND
Redial
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Getting Familiar with Your
Phone
Call Return
SMS
Record
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Getting Familiar with Your
Phone
Recording
Group Listening
Shared Line
Other Functions
LED Instruction
This part mainly instructs the LED status. The Po wer LED Status describe on the premise that the
LED setting all set as Yes. For LED status setting, please refer to:
LED Status Setting
Power Indicator LED
LED Status Description
Blinked green Ringing or have missed call
Steady Green Idle status(Power on)
Off Powered off.
Line LED:(Line Key set as Line)
LED Status Description
Steady Green Hold
Steady Green Off hook or during a conversation.
Blinked red Ringing.
Off Idle staus
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Getting Familiar with Your
When use in headset mode, the led is steady
Blinked green when there is new messages
Red when the mute the call, or the LED is
Phone
BLF or BLF List Key LED :( Line Key set as BLF)
LED Status Description
Steady Green Idle status for the monitored line
Steady Red The monitored line is calling or during a call
Blinked red The monitored line is ringing.
Off All other unknown status
Shared Line Key LED :( Line Key set as Shared Line)
LED Status Description
Stay green Idle status
Stay red The line is busy
Blinked green Ring Back, Private hold
Blinked red The line is ringing
Steady orange During a Call
Blinked orange Public Hold
Off Unregistered
Other Key Led
Key Description
Headset Key
Message Key
Mute Key
green or the LED is off.
or the LED is off.
off.
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Getting Familiar with Your
Phone
Info Key Instruction
Info Key plays many roles in this phone:
1. Quick get the Information page.
2. Get the full information of the item with
information is not full display or there more options for the item. Press info key, you can get
the complete content or the prompt list for all options.
3. Fast access to the new missed or Forward calls, New Voicemail or Text Message.
. When the item with , it means the
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Getting Familiar with Your
Phone
4. Get all other parties information during a conference.
User Interface
There are two ways to customize specific configurations on your IP phone:
The user interface on the IP phone
The user interface in a web browser on your PC
The hardware components keypad and LCD screen constitute the phone user interface, which
allows the user to execute all call operation tasks and basic configuration changes directly on the
phone. In addition, you can use the web user interface to access all configuration settings. In many
instances, it is possible to use both the phone user interface and the web user interface to operate
the phone and change settings. However, in some instances, it is only possible to use the phone or
the web user interface.
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Getting Familiar with Your
Firmware
Hardware
More Key see Line Key Overview
Key as Send
Language
Ring tone
Network
History
View and delete
Display Mode
Phone
Phone Interface Overview
Option
Model
IP
MAC
Status
Network
Account
Device Cert
Language
Call Forward
Function Key(Line key setting)
Features
Hot Line
Anonymous Call
DND
History Setting
Time & Date
Basic Settings
Time & Date Format
DHCP Time
Account
Advanced Settings
Factory Reset
Auto provision
Directory Add, view and delete
Message Voice Mail set and View. Text Message view and set.
Display
Others
Wallpaper
Screensaver
Factory Function
System Restart
Device Reboot
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Getting Familiar with Your
Phone
Pcap Feature
Line Key Function Overview
Line
Speed Dial
BLF
BLF List
Voice Mail
Direct Pick Up
Group Pick Up
Call Park
Intercom
DTMF
Prefix
Local Group
XML group
LDAP
XML Browser
Broadsoft group
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Basi c Features Configuration
Conference
Forward
Transfer
Hold
Group Listening
DND
Redial
Call Return
SMS
Record
URL Record
Paging
Shared Line
Public Hold
Private Hold
Basic Features Configuration
This part will mainly introduce the basic configuration as the Time, Language, and Volume…
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Basi c Features Configuration
Web Login
1. Get the IP address: Press Menu →Status →Information.
2. Input the IP Address in the web browser.
3. Input the user name (default is admin), password (default is admin).
4. Login successfully.
Note:
The PC and phone should be in the same segment.
When register the accounts in web and the server port is not “5060”, then “SIP Server”
should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”.
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Basic Features Configuration
Administrator Password
The password is mainly used for login the web interface or set the advanced settings through
phone interface. And the default password of the administrator is: admin
2. Enter the current PWD (password), new password and confirm the new password.
3. Press save soft key or
To change to password via Web Interface
1. Management → Password
2. Fill the value
to save the new password.
3. Click
to save the configuration.
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Basi c Features Configuration
When you use the web interface: user name: admin password: admin(default)
Note:
Basic Network Setting
Htek IP Phone support three mode of Network: DHCP, Static, and PPPoE. The default mode is
DHCP, it will obtain IP address and other information automatically.
If your phone cannot contact a DHCP server for any reason, you need to configure a static IP
address manually.
When switch DHCP, Static IP and PPPoE to each other, or change the Static IP on webpage, it
will show the warning of restart as following.
WAN Port
To configure a static IP address via phone interface:
2. Enter the parameters: IP, Netmask, Gateway, Pri. DNS(primary dns), sec. DNS(second DNS)
in the corresponding fields.
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Basi c Features Configuration
3. Click Save and restart the phone.
Press the Save soft key to accept the change or the Back soft key to cancel. If you are using an
xDSL modem, you can connect your phone to the Internet via PPPoE mode. You can set a WAN
port to be a PPPoE port. The PPPoE port will perform a PPP negotiation to obtain the IP address.
Contact your system administrator for the PPPoE user name and password.
Note:
Wrong network parameters may result in inaccessibility of your phone and may also have
an impact on your network performance. For more information about these parameters,
contact your system administrator.
PC Port
Three modes for PC port: bridge, connect to Expansion Module and router.
To configure PC Bridge via Phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Bridge
mode.
2. Click Save
3. Back to Idle interface and Click the OK button, then the phone will reboot.
To configure PC router via Phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port Router
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Basi c Features Configuration
mode.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Back to Idle interface and Click the OK button, then the phone will reboot
To configure PC Connect to Expansion Module via Phone interface:
1. Press MenuSettingAdvanced Settings (password: admin) NetworkPC Port
Connect to Expansion Module.
2. Enter the IP, Netmask and DHCP server
3. Click Save
4. Back to Idle interface and Click the OK button, then the phone will reboot
To configure Bridge via web interface:
1. Click NetworkBasic
2. Select
3. Click
and the phone will reboot automatically
To configure Router via web interface:
1. Click NetworkBasic
2. Select As Router
3. Fill the IP address and other necessary information.
4. Click
and the phone will reboot automatically
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Basi c Features Configuration
To configure PC Connect to Expansion Module via web interface:
1. Click NetworkBasic
2. Select As Connect to Expansion Module
3. Click
Display Mode
and the phone will reboot automatically
This phone support two Display mode: Text and Icon.
Icon Mode: all Items are shown same as the main with Icon.
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Basi c Features Configuration
Text Mode: Only the 8 main items are shown as Icon, and others all text description.
To Configure Display mode via phone interface:
1. Press Menu DisplayDisplay Mode
2. Select Text or Icon
3. Press Save soft key to save the configuration.
To Configure Display mode via web interface:
1. Login web interface, and click Setting Preference
2. Select Icon Mode or Text Mode for the Display mode
3. Click
to save the configuration.
Language
The default Phone interface language is English.
To change the language via Phone interface
1. Press Menu → Setting → Basic Settings → Language.
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Basi c Features Configuration
2. Press
or Save soft key to save the configuration.
To change the language via Web Interface
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Basi c Features Configuration
1. Setting → Preference →Web Language
2. Select the necessary one.
3. Press
Note:
All languages may not be available for selection. The available languages depend on the
language packs currently loaded to the IP phone.
to save the configuration.
Time and Date
The time and date show on the idle page, and it can be set and change by SNTP server
automatically or manual setting.
To configure the time and Date by SNTP setting via phone interface
1. To press Menu → Setting → Basic setting → Time & Date → SNTP Settings
2. Press
3. Fill the NTP server1, NTP Server2, and Daylight Saving.
4. Press
or , or to change the Time zone.
or Save soft key to save the configuration.
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Basi c Features Configuration
show on the display, select the one you want and press save or
Note:
Press , all zone will
confirm key to save the configuration.
To configure time and date manually via phone interface
1. To press Menu → Setting → Basic setting → Time & Date → Manual Settings
2. Press
3. Press
and or change the right time, or you can input the right time.
or Save soft key to save the configuration.
To configure the Time & Date Format via phone interface
1. To press Menu → Setting → Basic setting → Time & Date Format
2. Press
and or press to change between 12 Hour or 24 Hour.
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Basi c Features Configuration
3. Press and or press to change among Y-M-D(year-month-day),
M-D-Y(month-day-year), D-M-Y(day-month-year).
4. Press
or Save soft key to save the configuration.
To configure the DHCP time via phone interface
1. To press Menu → Setting → Basic setting → DHCP time
2. Press
3. Press
and or press to change between Disable and Enable.
To change the Time Zone and Date Display Format via web interface
1. Setting → Date &Time
2. Select the necessary one.
3. Press
to save the configuration.
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Basi c Features Configuration
cannot obtain the time and date from the Simple Network Time Protocol
Note:
If the IP Phone
(SNTP) server, please contact your system administrator for more information.
Ring Tone
You can adjust the type and volume of the ring tone.
To adjust the Ring Tone Type via Phone interface:
1. Press Menu → Setting → Basic Settings → Ring Tone.
2. Press
3. Press
To adjust the Ring Tone Type via Web Interface
1. Setting → Preference → Ring To ne
2. Select the wanted one
and to select the aimed one.
or Save soft key to save the configuration.
3. Click
to save the configuration.
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Basi c Features Configuration
To configure Distinctive Ring Tone via Phone Interface
1. Press Directory
2. Select the target contact
3. Press Detail soft key to edit the contact.
4. Press
and to select the wanted Ring Tone for the contact
5. Press Save soft key to save the contact.
To configure Distinctive Ring Tone via Web Interface
1. Directory → Directory → Contact
2. Choose the Ring Tone you want to use.
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Basi c Features Configuration
3. Click → to save the configuration.
Click Ring tone for more information.
Volume
You can adjust the volume for the phone by the volume keys: and .
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Basi c Features Configuration
To adjust the Ring tone volume via phone interface:
1. Option 1: To press
2. Option 2: To press
and on the idle page
and during the call is ringing.
To adjust the handset volume via phone interface:
To press
and during a call in handset mode.
To adjust the headset volume via phone interface:
To press
and during a call in headset mode.
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Basic Features Conf iguration
To adjust the speaker Volume via phone interface:
To press
Wallpaper
and during a call in speaker mode.
To change the preferred one picture for you by the following steps:
To change the wallpaper via phone interface:
1. To press Menu → Display → wallpaper
2. Press
3. Press
and or press Switch soft key to display the different pictures.
or Save soft key to save the selected picture as the wallpaper.
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Basi c Features Configuration
To change the wallpaper via web interface:
1. Click SettingPreference
2. Select the desired wallpaper picture to upload.
3. Click
to save the setting.
To delete the wallpaper via web interface:
1. Click SettingPreference
2. Select the desired wallpaper to delete.
3. Click
to save the setting.
Note:
System wallpaper(Wallpaper1-Wallpaper6) can not be deleted!!!
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Basi c Features Configuration
Screen Saver
There are three types of screen saver: Time & Logo, Photo Swit ch and Photo.
Time & Logo: when the screensaver works, it will show Time and logo in turns.
Photo Switch: all screensaver pictures display one by one.
Phone: Only the select phone display as screensaver.
Text logo: It works with the Time & Logo, when enter the value, it will disyplay the time and the
entered value in turns.
To enable screen saver via Phone interface:
1. To press Menu → Display → Screensaver...
2. Press
minute.
3. Enter the Screensaver Type to choose one of the type: Backlight off, Time & Logo and Photo
4. Press
and or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30
or Save soft key to save the selected configuration.
To disable screen saver via Phone interface
1. To press Menu → Display → Screensaver...
2. Press
3. Press
and or press Switch soft key to Choose the Time-out as off.
or Save soft key to save the selected configuration.
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Basi c Features Configuration
To upload screen saver via Web interface:
1. Setting → Preference
2. Choose the picture wanted to use as screen saver
3. Click
to save the upload picture
To delete upload screen saver phone via Web interface:
1. Setting → Preference
2. Select the photo that to delete.
3. Click Delete to delete the photo.
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Basic Features Configuration
Note:
System Screen Photo(ScreenSaver1-ScreenSaver3) can not be deleted!!!
To custom text logo via web interface:
1. Click SettingPreference.
2. choose the Time-out as 1 min or 2/5/10/30 minute.
3. Enter the desired value in the Text Logo field.
4. Click Saveset to save the configuration.
To wake up screen saver via Web interface:
1. Click Setting → Preference
2. Choose Dial First Digit: Screensaver Wakes up or Screensaver Wakes up and Dial
Note:
1. The upload Photo size should be less than 2M bytes, name length should be less than 48,
and the File name should be letters, numbers or underline '_' and photo number should
be less than 9.
2. The default screensaver photos can not be deleted.
LED Status Setting
Backlight
To set Backlight via web interface:
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Basi c Features Configuration
1. Click settingPreference
2. Enter the time for Backlight time(In seconds).
3. Click
The default is 0, which means Backlight is always on.
to save the configuration.
Contact Management
This section provides the operating instructions for managing contacts. The topics
include:
Local Directory
Blacklist
Remote Phonebook
Call History
LDAP
BroadSoft Phonebook
CallLog
Local Directory
In the directory, you can add or delete your friends, business partner or anyone others’ phone No.
so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent
from being disturbed. The local Directory can add up to 1000 contacts.
A. To add contacts list into local directory
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Basi c Features Configuration
To add contacts manually via phone interface
1. Press Menu → Directory → Local Directory
2. Press Add soft key.
3. Enter the necessary information as Name, Phone number…
4. Press save soft key or
to add the contacts successfully.
To add contacts from history via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press
and to select the targeted one. (Press and switched among the All
calls, Dialed calls, Received calls, Missed Calls and Forward Calls).
3. Press Option soft key → Add to Contacts
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or
to add the contacts successfully.
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Basi c Features Configuration
To add contacts via web interface:
1. Click DirectoryDirectory
2. Enter the name, number and some other information.
3. Press
and then press button.
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Basi c Features Configuration
B: To add contacts into blacklist
To add blacklist from Directory via phone interface:
1. Press Menu → Directory → Local Contacts/Remote Contacts/Broadsoft ContactsAP
Contacts
2. Press More →Option →Add to Blacklist.
3. Press save soft key or
to add the contacts successfully.
To add blacklist from history via phone interface:
1. Press History soft key or press Menu → History → Local History
2. Press
and to select the targeted one.
3. Press Option soft key → Add to Blacklist
4. Edit the necessary information as Name, Phone number…
5. Press save soft key or
to add successfully.
Upload Contacts photo via web interface:
1. Click Directory and select the desired contact.
2. Click Choose file to select the photo for the contact
3. Click
to upload the phote.
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Basi c Features Configuration
The format of the photo supported is jpg or bmp, and the size shoud be less than 128 *128
When you place a call from the contact, the phone idle screen will show the contact photo.
Note:
To import or export the contact list
You can manage your phone’s local directory via phone or web user interface. But you can only
import or export the contact list via web interface.
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Basi c Features Configuration
To import an XML file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .xml) from your local system.
3. Click Import XML to import the contact list.
To export an XML file of contact list via web interface:
1. Click on Directory
2. Click Export XML to import the contact list.
To import a CSV file of contact list via web interface:
1. Click on Directory
2. Click Browse to select a contact list file (file format must be .csv) from your local system.
3. Click Import Csv to import the contact list.
To export a CSV file of contact list via web interface:
1. Click on Directory
2. Click Export Csv to import the contact list.
Note:
If the xml file and CSV file more than 1000 contacts, the phone will only upload 1000 contacts.
Remote Phonebook
To set Romote PhoneBook via web interface:
1. Login the webpage and click DirectoryRemote Phone Book
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Basi c Features Configuration
2. Fill the path of the remote file in the Phone Book URL field.
For example,
http://192.168.0.240/Phonebook/Phonebook.xml
3. Fill the Name and then click
To check the contacts via phone interface:
Press DirectoryLeft ButtonLeft Button, and then you can see the item you set, press enter you
will find the detail.
For More detail, please refer to:
Note:
Every remote contact only support 1000 contacts.
Remote Phonebook on www.h-tek.com .
to save the configuration.
Call History
This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and
Forwarded Calls. The call history list supports up to100 entries in all on phone interface and more
than 1500 items. You can check the call history, dial a call, add a contact or delete an entry from
the call history list. You should enable the history record feature in advance.
To enable the history record feature via phone interface:
1. Press MenuFeatureHistory Setting
2. Press
3. Press Save soft key to save the configuration.
and or Switch soft key to enable History record.
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To check the call history via phone interface:
1. Press the History soft key. The LCD screen displays All Calls list.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed
Calls and Forwarded Calls.
3. Press to select the desired entry.
4. Press the Option soft key, and then select Detail from the prompt list.
5. The detailed information of the entry appears on the LCD screen.
To delete an entry from the call history list via phone interface:
1. Press the History soft key.
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2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press UP or DOWN key to select the desired entry.
4. Press the Delete soft key.
To delete all entries from the call history list via phone interface:
1. Press the History soft key.
2. Press Right or Left Key to switch among All Calls, Missed Calls, Received Calls, Dialed Calls
and Forwarded Calls.
3. Press the Option soft key, and then select Delete All from the prompt list.
4. Press the OK soft key.
5. Press the OK soft key to confirm the deleting or the Cancel soft key to cancel.
To check the call history via web interface:
1. Click Directory Call History
2. Click Dialed List, Missed List, Rec eived List, Forwarded List then you can see the history
list.
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To Dial a call from Call History via web interface:
1. Click DirectoryCall History
2. Select the desired history item, and click T el Number.
3. Then the call is dialed on phone.
To Dial a call from Call History via phone interface:
1. Press History soft key or press Menu → History → Local history
2. Press
3. Press the Send soft key, or
and to select the targeted one.
, or , or the corresponding line key.
LDAP Phonebook
When use the LDAP feature, you can get the LDAP Phonebook directly.
To configure LDAP via web interface:
1. Login webpage and click DirectoryLDAP
2. Filled the LDAP Name Filter:
a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in
the filter stands for the entering string used as the prefix of the filter condition.
b) For example (cn=%), when the name prefix of the cn of the contact record matches the
search criteria, the record will be displayed on the IP PHONE LCD.
3. Filled LDAP Number Filter:
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This This parameter specifies the number attributes for LDAP searching.
4. Filled Server Address: Fill the domain name or IP address of the LDAP Server.
For example: 192.168.0.124
5. Port(the port of the LDAP Serve) Base, User Name, Password
6. Max.Hits(1-32000): the maximum number of the search results to be returned by the LDAP
server.
7. LDAP Display Name: the display name of the contact record displayed on the LCD screen.
8. Filled the relative value and then click save button the save the settings.
Following is the example screenshot for the configuration.
To Configure LDAP Key
To configure LDAP Key via web interface:
1. Click Function KeyMemory Key choose Memory Key 1(for example)
2. Select LDAP in the Type field.
3. Click save to save the configuration.
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To Configure LDAP Key via phone interface:
1. Press MenuFeatureFunction KeysLine Keys as Function KeysMemory Key 1
2. Select LDAP in the Type field
3. Press save or OK key to save the configuration.
When press the LDAP Key the LCD will display as following:
For More detail, please refer to
LDAP No t es on www.h-tek.com
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Broadsoft Phonebook
You can access the BroadSoft directory through your phone. You can add local contacts from the
BroadSoft directory. You can also dial a contact from the BroadSoft directory. You can configure
your new phone to access up to 6 BroadSoft directories and every broadsoft directory support 100
contacts. Contact your system administrator for the access URL of the BroadSoft directory.
To Configure Broadsoft via web interface:
1. To click DirectoryBroadsoft
2. Select the desired Broadsoft Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click
to save the configuration.
Call log
You can access the call log of the BroadSoft user through the IP phone. The call log contains call
information such as remote party identification, time and date. You can check the call log and dial
a call from the call log list. The BroadSoft call log allows users to view and dial the stored
numbers in the following lists: missed, received, and placed. You can configure the IP phone to
access up to 3 call log items and every call log item support 100 contacts. Contact your system
administrator for the access URL of the BroadSoft call log.
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Other feat ures settings
x
any digit from 0-9;
To Configure Call log via web interface:
1. To click DirectoryCall log
2. Select the desired Call log Item
3. Enter the Display name
4. Enter the Server, port, User and password
5. Click
to save the configuration.
Other features settings
Dial Plan
Dial plan is a string of characters that governs the way this phone processes the inputs received
from your phone keypad. This phone supports dial plan with following accept digits:
1,2,3,4,5,6,7,8,9,0,*,#
Grammer Description
xx+ at least 2 digit number;
^ exclude;
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,
hear dial tone;
[3-5] any digit of 3, 4, or 5;
[147] any digit 1, 4, or 7;
<2=011> replace digit 2 with 011 when dialing.
To configure dial plan via web interface:
1. Click Account—Advanced—Dial Plan.
2. Filled the value in dial plan field.
3. Click SaveSet to save the configuration.
Note:
Illegal input will fall back to default: {[x*]+}. For More, please refer to dial plan on
www.h-tek.com
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Emergency Call
Public telephone networks in countries around the world have a single emergency telephone
number (emergency services number), that allows a caller to contact local emergency services for
assistance when required. The emergency telephone number may differ from country to country. It
is typically a three-digit number so that it can be easily remembered and dialed quickly. Some
countries have a different emergency number for each of the different emergency services.
You can specify the emergency telephone numbers on the IP phone for contacting the emergency
services in an emergency situation.
To configure emergency call via web interface:
1. Click SettingFeaturesPhone Lock
2. Enter the emergency services number in the Emergency field
3. Click SaveSet to save the configuration.
LED Status Setting
The LED Status setting mainly defines the power indicator LED.
To configure LED Status via web interface:
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1. Click SettingPreference
2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message
Status.
3. Click
For the LED status description, see: LED Instruction
for the setting.
Action URL
To configure action url via web interface:
1. Click SettingAction URL
2. Filled the needed value in the necessary blank.
Power Indicator LED
3. Click
Click
Action URL for more how to use, or check on www.h-tek.com
to save the setting.
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Softkey Layout
This feature mainly defines which shown on the soft key in some status. For example, what the
soft key displays when dialing, or talking.
To configure Soft key via web interface:
1. Click SettingSoft key Layout
2. Select Enable for Custom Soft key
3. Select call States.
4. Select the feature form the disable key to enable key field by
Disable to Enable field. Delete the Enable, and it will back to Disable field.
5. Click
6. Click
or to change to position or each feature.
to save the configuration.
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Note:
1. When there more than 5 items in the Enable field, the last soft key will display More,
and last two item will show in the next page soft key, you can check by press more.
Programmable Key
For the default keys as Soft keys, Navigation keys and so on, you can define them as some
specific feature, and it works only on the idle page.
To configure Programmable Key via web interface:
1. Click Function KeysProgrammable Keys
2. Select the desired Key to set.
3. Click
to save the setting.
4. By clicking
, all setting of the keys will be back to default.
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Ext Key
It only works when there is expansion module connected with the phone.
For Ext Key configuration, please refer to:
UC40 User manual.
Basic Call Features
Place a Call
There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone.
To place a call by Handset
1. Pick up the handset, or press a line key and dial the necessary number.
2. Press
To place a call by Headset:
1. Press the
or or press the send softkey, then the call is sending.
( light is Green),
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2. Enter the desired number.
3. Press
or , or press the Send soft key, then the call is sending.
Using headset to place and answer calls for all time
1. Click webpage Setting Preference
2. HeadSet Priority Enable
3. Ring Device For HeadSet User Headset
4. Press
Placing a call by hands-free speakerphone
1. Press the
, or press the Line key, then you can hear the dial tone.
2. Press the number.
3. Press
or , or press the Send soft key, then the call is sending.
To place a call by call history or Directory
1. Press the History soft key (On the idle page) or Menu → History /Directory
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Note:
For more information, refer to the Key as Send on
2. During the call, you can also change among Headset, Handset or Free-speaker mode.
2. Press and to select the targeted one.
3. Press the Send soft key, or
sending.
1. The key is set to be a send key.
page
Making two calls with one line and one account
1. Press a line key and dial one phone number, then make a call.
2. Press the corresponding line key
3. Dial another phone number,
4. Press the Send soft key, or
, or , or the corresponding line key, then the call is
, then make the second call.
End a Call
Here shows to end a call during three mode:
To end a callby Handset
Press the Cancel soft key or hang up the handset, or press
To end a callunder Headset Mode
Press the Cancel soft key or press
To end a callunder hands-free speakerphone Mode
Press the Cancel soft key or press
Note:
1. During the conference, to end the call is same as mentioned above.
, or press .
, or press .
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Redial a Call
1. To redial the last placed call from the IP Phone
2. Press
directly when LCD is on the idle interface.
Receive a Call
There are three ways to receive a call when the phone is ringing:
To receive a call by handset
Pick up the handset the conversation is built.
To receive a call by headset
Press
To receive a call by hands-free speaker
1. Option 1: Press directly.
2. Option 2: Press Answer soft key .
3. Option 3: Press the Line key (flashes red).
Moreover, some other action can be done by soft key when the call is coming.
and now the conversation is built.
1. To press the Reject soft key to reject the call. Or press
2. To press Forward to forward to another phone.
3. To press Silence soft key, and then the call will keep silent, no ring tone display.
to reject the current call.
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Incoming Call Show Mode
There are two incoming call show mode for this phone:
1. name and number of the contacts
2. name and number of the incoming call and the account which is connecting
To set incoming call show mode via web interface:
1. Click setting preference
2. Select the desire mode for the incoming call show mode
3. Click
to save the setting.
Auto A ns wer
Enable auto answer feature, you will answer all incoming call automatically.
T o enable Auto Answer via Webpage
1. T o Click Account → Advanced
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2. To choose Yes for the Auto Answer.
3. To click Saveset to save the configuration.
T o Disable Auto Answer via Webpage
1. T o Click Account → Advanced
2. To choose No for the Auto Answer.
3. To click Saveset to save the configuration.
Call Hold
When use hold feature, the Hold icon will show on the display.
To make a call on hold during three modes:
To hold a call under handset mode:
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NOTE:
(AccountAdvanced).
1. Press Hold soft key or to hold the current call.
2. Press Resume soft key or
To hold a call under headset mode:
1. Press Hold soft key or
2. Press Resume soft key or
To hold a call during the speaker mode:
1. Press Hold soft key or
2. Press Resume soft key or
to resume the call on hold.
to hold the current call.
to resume the call on hold.
to hold the current call.
to resume the call on hold.
Call Transfer
This phone supports blind, attended and Semi-Attended Transfer.
Blind T rans fer
When you use this feature, you can transfer
1. Press
2. Enter the number that transfers to.
3. Press
The “Enable Call Feature” must be configured to “Yes” to enable this feature
Attended T ransfer
When you use this feature, you can
or Transfer soft key during the conversation, the call is on hold now.
, and now the blind transfer completed.
1. Press
or transfer soft key during the conversation, the call is on hold now.
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To transfer calls across SIP domains, SIP service providers must support transfer across SIP
2. Enter the number that transfer to, and press the send soft key or
.
3. Start the second conversation, press
or transfer soft key, then, transfer completed.
NOTE:
domains. Blind transfer will usually use the primary account SIP profile.
Semi-Attended Transfer
1. Press
or transfer soft key during the conversation, the call is on hold now.
2. Enter the number transfer to, and then press , then you can here the ring tone.
3. Press
or the Tran soft key, and now the Semi-attended transfer completed.
BLF T ransfer
1. Set a Programmable Key or line key is set as BLF. For how to set BLF, please refer to
BLF
2. Press
or transfer soft key during the conversation, the call is on hold now.
3. Press BLF key then realize blind, attended and Semi-Attended T ransfer.
Hold transfer on hook:
1. Setting Features Transfer Setting: Hold Transfer On Hook: ON.
2. A place a call to B, B answer, A press the hold softkey and place a call to C, A cancel the call
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Basic C al l Feat ures
when C is ringing or answering, then C and B in the same call and the transfer is successful.
T r ans fer to New Call vi a web interface
1. Click Setting → Feature
2. Select
Transfer Mode via DSS key → New Call
3. Select the desired Line and select Transfer in the Ty pe.
4. Enter the phone number in the Value field.
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if the person that wanted to be spoken to do not want to answer the call, then the person
that answered the coming call could use this function.
NOTE:
Call Conference
This IP Phone supports up to 5-way conference.
5-way conference
1. Assuming that call party A and B are in conversation. A wants to bring C, D and E in a
conference
2. A press line 2 key, the call is placed on hold.
3. A enter the number of C and then press send soft key or
.
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4. C answering the call.
5. A press
or the conference soft key, then A, B and C are now in a conference.(and now
this is 3-way conference)
6. A press line 3 key, the current 3-way conference is placed on hold.
7. A enter the number of D and then press send soft key or
.
8. D answering the call.
9. A press
or the conference soft key, then A, B, C and D are now in a conference.(and
now this is 4-way conference)
10. A press line 4 key, the call is placed on hold.
11. A enter the number of E and then press send soft key or
.
12. E answering the call.
13. A press
or the conference soft key, then A, B, C, D and E are now the 5-way conference
is built.
14. A end the call, the conference is finished.
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Note:
Once A hangs up the call, the conference is ended, while if B or C drops the call, A&C or
conference feature is not available on all servers. For more information, contact your
1. If C does not answer the call, A can back to continue the conversation with B;
2.
A&B conversation continues.
3. The
system administrator.
4. To realize the 5 way conference, the line should be all available.
5. Press to get all parties information.
Call Forward
This phone supports static forward (always forward, busy forward and no answer forward) and
dynamic forward
To configure static forward
To configure always forward
With this feature, all incoming calls will forward immediately to configured number.
1. Press Menu → Features → Call forward →Always Forward.
2. Press
3. Enter the forward to number and on code (optional), off code (optional).
and or press to select the enable choice
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4. Press or Save soft key to save the configuration.
To configure busy forward
With this feature, the incoming calls are immediately forwarded if the phone is busy.
1. Press Menu →Features → Call forward →Busy forward.
2. Press
and or press to select the enable choice.
3. Enter the forward to number and on code (optional), off code (optional).
4. Press
or Save soft key to save the configuration.
To configure no answer forward
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No Answer Forward: Incoming calls are forwarded if not answered after some time.
1. Press Menu →Features → Call forward →No answer forward.
2. Press
and or press to select the enable choice
3. Enter the forward to number and on code (optional), off code (optional).
4. Press
or Save soft key to save the configuration.
When the Forward feature is enabled, the Icon will display on Top of the LCD.
1. When the phone is ringing, press Forward soft key.
2. Enter the forward number.
3. Press
Note:
If the Programmable Key or line key is set as BLF, when an incoming call ringin g, press this
BLF key directly to realize the dynamic forward.
or press the send soft key, then the call is forwarded.
Call Return
This feature allows you to dial the last phone call you received.
To configure the Call Return via phone interface
1. Press Menu→Features→Function Keys→Line Key as Function Keys
2. Select the wanted Line key.
3. Press
and or press key to select the Key Event in the type field.
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4. Press and or press key to select the Call Return.
5. Press
To configure the Call Return via Web interface
1. Click Function keys → Line key.
2. Select the desired Line key and select Call Return in the Type.
3. Click the
or Save soft key to save the configuration
to save the configuration.
Call Waiting Tone
1. Click Setting → Features
2. Select Call Waiting: On and Call W aiting Tone: On
To Change the Call W aiting Tone time via Web interface
1. Click Setting → Tone
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2. Change the Tone Time as you want (for example 3s)
Hide Caller ID
Just enable the anonymous call feature, you can set your ID do not appear on the other phone that
you called.
To configure anonymous call
1. Press Menu →Features →Anonymous Call
2. Press
3. Press
4. Enter the call on code (optional), call off code (optional).
and or press to change the Line ID
and or press to select the enable choice in Anonymous Call filed.
5. Press
or Save soft key to save the configuration.
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To cancel anonymous call feature
1. Press Menu →Features →Anonymous Call
2. Press
filed.
3. Press
and or press key to select the disable choice in Anonymous Call
or Save soft key to save the configuration.
Reject Anonymous
If you do not want to be disturb by anonymous calls, you can set the reject anonymous call
features, so you will not hear the unknown calls
To configure rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press
and or press key to change the Line ID
3. Press
4. Press
and or press key to select the enable choice in Rejection filed.
or Save soft key to save the configuration
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To cancel rejecting anonymous call
1. Press Menu →Features →Anonymous Call
2. Press
3. Press
and or press key to select the disable choice in Rejection filed.
or Save soft key to save the configuration.
Call Mute
When you use the Mute feature, the other parties will no t hear your voice while you can hear their
voice. Call mute applies to all modes (handset, headset, and speakerphone).
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To mute the call during a call (including a conference call)
1. Press the mute key
2. To disable the mute function, press
, then the mute key glows green, and the LCD display
again.
DND
When you use the DND feature, the phone is to reject all incoming calls automatically and you
can see the mute icon
shown on the Top of the LCD on idle page.
To enable DND feature
Press the DND soft key when the phone is idle, and then
To disable DND feature
Press the DND soft key again, and then there is no
Key as Send
To configure Key as Send
1. Press Menu →Features → Key as Send
shown on the LCD.
on the LCD.
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2. Press
3. Press
To cancel # Key as Send
1. Press Menu →Features → Key as Send
and or press key to select the enable choice.
or Save soft key to save the configuration
2. Press
3. Press
and or press key to select the disable choice.
or Save soft key to save the configuration
No Key Entry Timeout
No Key Entry Timeout means that when you entry the number, it will dial out automatically after
some time when you stop enter the number.
To configure No Key Entry Timeout
1. Click Webpage Setting → Preference
2. Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you
should press the send key the dial out the number.