Your phone12
SIM card13
Battery16
Switching the power on or off17
Setting up your phone
Entering your PIN19
Setting up your phone for the first time19
Account setup20
Getting contacts into your phone21
My Verizon Mobile22
Your first week with your new phone
Features you'll enjoy23
Start screen24
Touch gestures26
Motion gestures30
Adjusting the volume32
Sleep mode33
Contents3
Lock screen33
Changing the ringtone35
Changing the theme36
Taking a screenshot36
Switching between apps36
Windows Store37
Using speech on your phone37
Camera
Camera basics39
Taking a photo41
Recording video42
After capturing43
Phone calls
Making a call44
Receiving calls46
What can I do during a call?47
Starting a three-way call48
Call history48
Turning airplane mode on or off50
Global Ready50
4Contents
People
Keeping in touch52
Importing contacts from your SIM card53
Adding a new contact53
Jumping to a section in the contacts list54
Filtering your contacts list54
Merging contact profiles55
Searching, editing or deleting56
Sharing with a group of contacts in real-time58
Organizing your contacts into groups60
What is the Me tile?63
Posting to social networks64
Filtering social updates66
Keyboard
Using the onscreen keyboard67
Entering words with predictive text69
Changing the keyboard language69
Messaging
Texting and chatting in one place71
Sharing pictures, videos, and more in a message74
Viewing and replying to a message75
Contents5
Managing conversations77
Email
Adding your Microsoft account78
Adding a POP3/IMAP email account78
Adding a Microsoft Exchange ActiveSync account79
Checking email80
Sending email82
Managing email messages83
Changing email account settings85
Photos, videos, and music
Photos86
Music + Videos89
Sync and Backup
Keeping things in sync91
Backing up your files91
Backing up your contacts92
Setting up Backup Assistant Plus92
Internet connections
Data connection93
6Contents
Wi-Fi94
Using your phone as a mobile hotspot97
Managing your data usage98
Search and Web browser
Ways you can search the Web101
Searching for information101
Scanning codes, tags, and text103
Opening and navigating web pages106
Music search107
Maps and location
Location services109
Maps110
Local Scout115
Calendar
What you can do in Calendar117
Creating a calendar appointment117
Creating a new to-do task120
Displaying and syncing calendars121
Contents7
More apps
What can I do in the HTC hub?122
What's in the Office hub?131
Creating and sharing notes132
Xbox LIVE in the Games hub134
Bluetooth and NFC
Connecting a Bluetooth accessory136
Disconnecting a Bluetooth accessory137
Unpairing137
Sharing content with NFC138
Turning NFC on and off138
Using NFC139
Protecting your phone with a password148
Making your phone safe for kids148
Setting up Kid's Corner148
Launching Kid's Corner149
Closing and disabling Kid's Corner150
Update and reset
How to get and install updates151
Preparing for a software update152
Installing an update153
Factory reset154
Trademarks and copyrights
Index
IMPORTANT CUSTOMER INFORMATION9
IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device, operating system, software
and application developers (e.g. Google, Motorola, Microsoft, Palm,
Research In Motion). If you use, link to or download such a service, or an
application such as a non-Verizon Wireless location based GPS-type
service, chat room, marketplace or social network from this device, you
should carefully review the terms of such service or application. If you use
any of these non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used by the service or
application provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
10Conventions used in this guide
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
Other helpful resources11
Other helpful resources
For health, safety, and regulatory information, please read the Safety and
regulatory guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and
more in www.htc.com/us/support.
To learn a lot more about using Windows® Phone, open Help+Tips on your
phone. Or use your web browser and go to windowsphone.com.
Certain Windows Phone features or Microsoft® services may not be
available in some countries or regions.
12Unboxing
Unboxing
Your phone
1. BACK
2. USB connector
3. START
4. SEARCH
5. Camera button
6. VOLUME
7. Tray eject hole
8. SIM card tray
9. Notification LED
10. POWER
11. Proximity sensor
12. 3.5mm headset jack
13. Front camera
Unboxing13
If you want to use a screen protector, please don’t cover and block
the proximity sensor. You can purchase the dedicated screen
protector for your phone that already has a small opening for the
sensor.
SIM card
The SIM card contains your phone number, service details, and memory for
storing phonebook contacts and/or text messages.
Inserting the SIM card
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
14Unboxing
3. Pull the SIM card tray out, and place the SIM card (contacts facing
down) into the tray.
4. Insert the SIM card tray back into the slot.
Unboxing15
Removing the SIM card
Make sure to switch off your phone before removing your SIM
card.
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out and remove the SIM card.
When removing the SIM card, make sure that you insert the empty SIM
card tray back into the slot.
16Unboxing
Battery
Your phone uses a rechargeable, non-removable battery. How long the
battery can last before it needs recharging depends on how you use your
phone. The features and accessories you use can affect battery life. For
example, leaving your Bluetooth® connection always on uses more power.
Long phone calls and frequent web browsing use up a lot of battery
power. Also, consider your location: poor signal strength from your mobile
network and extreme temperature make the battery work harder.
Charging the battery
Before you turn on and start using your phone, it is recommended that you
charge the battery.
Only the power adapter and USB cable provided in the box must
be used to charge the battery.
1. Insert the small end of the USB cable into the USB connector.
2. Insert the other end of the USB cable into the power adapter.
Unboxing17
3. Plug in the power adapter to an electrical outlet to start charging
the battery.
As the battery is being charged, the notification LED shows a solid red
light. The light turns to solid green when the battery is fully charged.
When you charge the battery and the phone is on, the charging battery
icon
is displayed in the status bar. After the battery has been fully
charged, the charging battery icon turns to a full battery icon .
As a safety precaution, the battery stops charging when it
overheats.
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it
up.
Switching the power off
1. Press and hold the POWER button until you see the message,
slide down to power off.
2. Swipe your finger down the screen.
18Unboxing
Phone not responding?
Restart your phone if it doesn't respond when you touch the screen
or press the buttons.
Press and hold the POWER button for at least 12 seconds. Your
phone turns off and then turns back on.
Setting up your phone19
Setting up your phone
Entering your PIN
If you've assigned a PIN (personal identification number) to your SIM card,
enter it when asked, and then tap enter.
If you enter the wrong PIN three times, the SIM card is blocked. If
this happens, you can unblock it with the PUK (PIN Unlocking Key)
code by calling Verizon Wireless customer service.
Setting up your phone for the first time
When you switch on your phone for the first time, you’ll be asked to set it
up. Just follow the onscreen instructions and you’ll be up and running in no
time.
On the Keep your life in sync screen, be sure to sign in with your Microsoft
account so you can use services such as Windows Store, Xbox LIVE®, and
more. If you don't have a Microsoft account, tap create one and follow the
onscreen instructions.
You can also create a Microsoft account from your computer by
going to signup.live.com.
20Setting up your phone
Account setup
Set up your online accounts so you can send and receive email, and more.
Depending on the type of email account that you set up, other items such
as contacts, calendar, or other information can appear on your phone as
well. And when you sign in to your social networking accounts, you'll also
get your friends' status updates and see the pictures they've posted.
Setting up an account
1. On the Start screen, slide to the left.
2. Tap Settings > email+accounts.
3. Tap add an account, and then tap the type of account you want to
set up.
Syncing an account
If you're not seeing your most recent email messages or status updates in
an account, you can manually sync the account to download them.
1. On the Start screen, slide to the left.
2. Tap Settings > email+accounts.
3. Press and hold the account whose information you want todownload, and then tap sync.
Deleting an account
1. On the Start screen, slide to the left.
Setting up your phone21
2. Tap Settings > email+accounts.
3. Press and hold the account you want to delete, and then tap delete.
Your primary Microsoft account cannot be deleted. You'll need to
do a factory reset to remove it. To learn more about what
information gets lost in a factory reset, see Factory reset on page
154.
Getting contacts into your phone
There are several ways you can add contacts to your phone.
Online accountsLog in to your online accounts to import contact
information.
Phone contactsCreate and store contacts directly in your phone.
SIM cardCopy your SIM contacts to your phone.
Outlook® (Exchange
ActiveSync®)
Sync your work contacts with Outlook (Exchange
ActiveSync).
BluetoothReceive contacts via Bluetooth from another
phone.
Backup Assistant
Plus
SM
Use this service to download stored contacts to
your phone or to back up your contacts to the
Backup Assistant Plus server.
22Setting up your phone
My Verizon Mobile
Use My Verizon Mobile to access your Verizon Wireless account right on
your phone.
You can view your call, messaging, and data usage, check and pay your bill,
update your plan, buy accessories, and more.
1. On the Start screen, slide to the left.
2. Tap My Verizon Mobile.
Your first week with your new phone23
Your first week with your new phone
Features you'll enjoy
Keep up to date with your family and friends, and share what's going on in
your life. Hear what you've been missing in your music. And more.
Make your phone as unique as you are
Personalize your Start screen with what's important and unique to you.
Create live tiles for your favorite people, music albums, apps, and more,
and pin them all to your Start screen. To find out more, see Start screen on
page 24.
Capture every moment
Here are some of the great camera features you can use:
§ With the ultra-wide angle front camera, you can take a picture of
yourself and more of the beautiful landscape behind you. Or take a
close up shot with family or friends.
§ Quickly launch your camera with the dedicated CAMERA button,
even when your phone is in sleep mode.
§ Use your camera in a wide variety of environments, even in low
light conditions.
To find out how to do these and more, see Camera on page 39.
24Your first week with your new phone
Beats By Dr. Dre Audio™
Beats Audio™ integration gives you a rich, authentic sound experience,
whether you’re listening to music, watching a video, or playing a game. To
find out more, see Making your music sound better on page 90.
SkyDrive integration
Always have access to your photos, videos, and documents anywhere by
storing them in SkyDrive®. See Sharing on page 88.
Start screen
Up front on the Start screen, you'll see live tiles that continuously update
and show what’s most personal to you. You’ll see your photo album, how
many new text and email messages you have, and more.
§ Simply swipe your finger up or down to scroll through the tiles.
§ Swipe your finger left to access apps and settings. Tap a letter tile
to see all of the alphabet tiles.
§ To return to the Start screen from any screen, press
Rearranging and resizing tiles
1. Press and hold the tile you want to move until it floats.
2. Tap the arrow in the lower right corner to resize the tile.
3. Drag the tile where you want it to go.
4. When you're done moving tiles, press
or .
.
Your first week with your new phone25
Pinning items to the Start screen
You can pin just about anything you want to the Start screen: apps,
pictures, songs, favorite websites, documents, and even contacts.
For example, when you pin a contact to the Start screen, you’ll get all of
that person’s updates — feeds, email, text messages, and call notifications
— right from that tile.
1. To pin something, press and hold it until a menu appears.
2. Tap pin to start.
Unpinning a tile
1. Press and hold the tile you want to remove.
2. Tap .
26Your first week with your new phone
Touch gestures
Use touch gestures to get around your phone.
Tap
Tap the screen with your finger when you want to
select onscreen items such as application and settings
icons, or press onscreen buttons.
Press and hold
Swipe or slide
Swipe your finger vertically or horizontally across the
screen when you need to scroll through a long list or
see other screens in a hub.
Your first week with your new phone27
Press and hold an item to view available options (for
example, additional keys on the keyboard).
28Your first week with your new phone
Drag
Press and hold your finger with some pressure before
you start to drag. While dragging, don't release your
finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except
that you need to swipe your finger in light,
quicker strokes, such as when moving from the
Start screen to the apps list.
Pinch and spread
Your first week with your new phone29
In some apps, such as Photos or
Internet Explorer, spread your
fingers on the screen to zoom in
when viewing a picture or text.
Pinch the screen to zoom out of the picture or
text.
30Your first week with your new phone
Motion gestures
Use motion gestures to mute the ringer and more.
Flip to silence
When a call comes in you can turn your
phone over to mute it.
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