HTC VOX Service manual

宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

Doc. Title VOX Service Manual



Doc. No.

Issued Date 2007/02/12

Revised Date N/A

Page

DOC- 00026415

1 of 70

REV.

A01

R

Service Manual

Confidential Treatment Requested

EVISION CONTROL TABLE

VOX

HTC Proprietary

Rev. A01

Feb 12,2007

HTC Corp.

Engineering Mobility

Rev Date Contents Dept Revised

A01 02/12 First draft PSE

宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

Doc. Title VOX Service Manual

Doc. No.

Issued Date 2007/02/12

Revised Date N/A

Page

DOC- 00026415

Table of Contents

C

HAPTER

C

HAPTER

C

HAPTER

C

HAPTER

1 – I

NTRODUCTION

P3

1.1 Product Specification P3

1.2 Definition P9

2 – D

EVICE ASSEMBLING AND DISASSEMBLING PROCEDURE

P11

2.1 Assembling procedure P15

2.2 Disassembling procedure P26

3 – D

IAGNOSTICS PROGRAM AND WIN

CE T

EST ITEM

P32

3.1 Test Plan P32

3.2 How to enter Diagnostic mode and Boot-loader mode P33

3.3 Test procedure P34

4 – L

EAKAGE CURRENT MEASUREMENT

P41

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C

OSMETIC INSPECTION CRITERIA

5 – C

P44

5.1 Definition of Cosmetic Standard P44

5.2 Visual Inspection Requirements P44

5.3 Definition of Inspection Defects and Areas P44

5.4 Cosmetic Criteria Table P45

HAPTER

C

6 – OS, GSM ROM I

MAGE RE-FLASH PROCEDURE

P46

6.1 OS upgrade thru RUU P46

6.2 OS upgrade thru SD card P50

HAPTER

C C

HAPTER

ENERIC TROUBLESHOOTING

7 – G 8 – G

ENERIC SPARE PART LIST AND PHOTOS (FOR REFERENCE ONLY

P51

) P55

A

PPENDIX

ENERIC LABELING PLAN

G RF A

OARD LEVEL

B

P

P59

NTENNA TEST SPECIFICATION

EPAIRS

2.5 R

P69

P67

宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

Doc. Title VOX Service Manual

Doc. No.

Issued Date 2007/02/12

Revised Date N/A

Page

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I

NTRODUCTION

 This manual provides the technical information to support the service activities of the Smart Phone Monet.

1.1 Product Specification/Feature

Platform

 Bar type form factor integrated quad band EDGE/GPRS/GSM, SIP/VoIP, Bluetooth, WiFi, 2 mega-pixel  One stop sliding QWERTY keyboard

 OS: Windows Mobile Crossbow Platform

Dimension

 101.5mm (L) x 50mm(W) x 18.6mm(T)  Weight: 134g (with battery)

Processor/Chipset

 TI OMAP850, 200Mhz

Memory

 ROM: 128 MB ROM  RAM: 64 MB DDR

LCD Module

 2.4” QVGA, 64K colors Transmissive LCD  LED backlight

GSM/EDGE Function

 Internal antenna  Quad-band (850/900/1800/1900)

 Generic Services

 EGPRS class B

This document contains highly confidential information, so any or all of this document should not be revealed to any third party.

camera

 850: 824-849, 869-894MHz  900: 880-915, 925-960MHz  1800: 1710-1785, 1805-1880MHz  1900: 1850-1910, 1930-1990MHz

 Call Holding, Waiting, Forwarding  Call Barring  CLI (Calling Line Identity)  SMS (Short Message Service)

 SMSMT, SMSMO, SM Reply, SM Replace, SM Acknowledgement, 8 Bits SMS Data  Concatenated messages, up to 640 characters

 Display own number, telephone number storage capability in terminal and SIM card  Network selection  Cell broadcast  Multi-party conference capability  Phase 2+ Unstructured Supplementary Service Data  Audio Codec: AMR/EFR/FR/HR  Network Lock  CPHS partial  E-GPRS Function

 Multi-slot standard class 10  MO/MT SMS over GPRS

REV.

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Doc. Title VOX Service Manual

 PBCCH

 SIM

 1.8 / 3V of UICC  SIM Application Tool Kit release 98 class 3 and 99 partial  Over the Air (OTA) programming  Fixed Dialing Number (FDN)  Abbreviation Dial Number (ADN)  Security Pin 1 & 2 control  SIM+/ EAP-SIM support

Camera (manufacture option)

 Color CMOS 2 mega-pixel camera  Preview mirror

Keyboard/button/Switch

 2 soft keys  Home key  Back key  Send phone button

 Quick press: Start a phone call  Long press (Press & Hold): Switch on or off the Loud Speaker

 End phone button

 Short press: End a phone call  Long press (press & hold): turn on Key-lock

 Camera capture button (position: top-right)



5-way navigation pad

 Power button (position: on top of device)  Volume Up and Volume Down button (position: top-left)  PoC or VC/VR button (position: left & below volume button)

 PoC case: (Cingular requirement)  VD/ VR case (others)

 Short press: Voice Dialer

 Long press: Voice Record

 Numerical dialing pad (12 buttons)  QWERTY keyboard with 2 additional soft keys

 Cap and Function mode indicator on QWERTY keyboard  Auto sound effect when sliding out/ close  Auto display on when sliding out  Light sensor control for backlight

Notification

 One bi-color LED (Green and Red) for GSM/GPRS/EDGE standby, GSM/GPRS/EDGE network status,

Event Notification, Power Charging status, and Low battery

 One bi-color LED (Blue and Green) for Bluetooth (blue) and WiFi (Green) connectivity status  Notification by LED, Sound, Message, Vibration

Audio

 Built-in microphone  Receiver  Speaker  Loud speaker for Hands-Free supported  Full duplex  Audio sampling rate

 16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz

 AMR/AAC/WAV/WMA/MP3 codec

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Doc. Title VOX Service Manual

Connectivity & Interface

 Bluetooth

 Chipset: TI 6300  Compliant with v2.0  Class 2 transmit power  Supported profiles:

 GAP (generic access profile)

 SPP (serial port profile)

 OPP (object push profile)

 PAN (pan area profile)

 GOEP (generic object exchange profile)

 ActiveSync (legacy application via SPP)

 HSP (headset profile)

 HFP (handsfree profile)

 A2DP (Advanced Audio Distribution profile)

 AVRCP (Audio/Video Remote control Profile)

 Service Discovery Profile

 SAP (SIM Access Profile)

 HID (Human interface device profile)

 FTP (File Transfer profile)

 WiFi

 Chipset: TNETW1251  Internal WLAN antenna  IEEE 802.11b/g  Date rate auto fallback for extended range  ELP mode  Security 802.11i and AES

 WPA/WPA 2 authentication – WEP (64 & 128bit), PSK, EAP-TLS, PEAP, LEAP

 Signaling interfaces between the terminal device and the servers: mutually authenticated and

encrypted utilizing TLS (RFC 2246) with RC4 encryption with SGA1 used as the message integrity check

 QoS

 802.11 WME QoS

 802.11e

 Fast AP to AP handover

 Packet tagging & prioritization

 Site Survey, Trace Route (Hidden Feature), Seamless-Secure Roaming, and VLAN Support

 HTC ExtUSB 11-pin mini-USB

 USB 1.1  Support Audio jack  Support ActiveSync to PC/NB  Support Charging capability

 MicroSD card slot  External RF connector with cover

Power

 Talk time: 3.2~7.3 hrs [base on RF power level 5~12]  Standby time: 120~175hrs [base on multi-frame 2~5]

 Charging time: 2.5~3 hrs [base on OFF mode at 25℃]  WMA: 12 hours [base on NSTL test case]

 WMV: 8 hours [base on NSTL test case]

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Doc. Title VOX Service Manual

 Battery

 Rechargeable battery, Li-Polymer 1,050 mAh

 AC Adapter:

 AC input rating: 100 ~ 240 VAC, 50/60Hz  DC output: 5V, 1A

Hanger Accessories

 Standard

 Travel Charger  USB Sync. Cable  Stereo wired headset with microphone  Standard Battery  User Manual, Quick Start Guide, & Software CD

 Option

 Mono Bluetooth Headset w/ microphone  Stereo Bluetooth Headset w/ microphone  Car adapter  Battery charger [TBD]  Carrying case  Charging docking (home use)  TTY adaptor  11 pin Y-Cable

Microsoft Windows Mobile 2005 Smartphone Applications

 Pocket Outlook

 Calendar, Contacts, Messaging, Tasks, & Voice Notes

 Push Mail  Email Setup Wizard  Microsoft Internet Explorer Mobile  Microsoft Windows Media Player  Pictures & Video  Microsoft ActiveSync  Microsoft MSN Messenger  Device Management  Calculator  Games  File Manager  Smart Dialer for QWERTY keyboard as search input

Value Added Applications

 Camera / Camcorder

 Camera Mode

 Encoding format: JPEG

 Resolution: UXGA 1200x1600, SXGA 960x1280, VGA 480x640, QVGA 240x320, QQVGA

120x160

 Night Mode

 Digital Zooming: continuous 1x ~ 10x

 Time & Date Stamp

 Self Timer: 2/10 sec for Photo, Contacts Picture mode  Camcorder Mode

 10 fps encoding up to QCIF resolution

 Digital Zooming: 1x ~ 2x

 Encoding format

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Doc. Title VOX Service Manual

 H.263 + AMR-NB (.3gp)  MPEG4 + AMR-NB (.mp4)  Motion JPEG + PCM (.avi)

 Ringtone

 MIDI

 Software polyphonic & Standard MIDI format 0 and 1 (SMF) / SP MIDI  MP3, AAC, AAC+, WMA, WAV and AMR-NB

 Multimedia support format

 Audio: AAC, AAC+, MP3, WMA, WAV, AMR-NB  Video: MPEG4, H.263, WMV, Motion JPEG (AVI)

 Picture Enhancement for Pictures & Videos

 Graphics: JPEG, GIF87a, GIF89a, PNG, WBMP  Video Thumbnail Preview: MPEG4, H.263, Motion JPEG (AVI)

 MMS Client

 Partial compliant to MMS 1.2  SMIL v2.0 supported  vCalendar v1.0 and vCard v2.1 supported

 Task Manager  Unlock Screen Clock  Java virtual machine (MIDP 2.0)

 Midlet display area: 220x300  JSR 75 File Connection  JSR 118 MIDP 2.0  JSR 139 CLDC 1.1  JSR 185 JTWI

 JSR 135 Mobile Media API

 JSR 120 Wireless Messaging API

 Voice Dial/ Voice Command

 Speaker Dependent

 Voice Recorder (for AMR only)  Notes (Text notes)  T9 IME for Smartphone  SIM Manager  Comm. Manager  FOTA (Firmware OTA)  Document viewer

 Word/ Excel/ PowerPoint

 Adobe PDF Viewer  OMA DRM v1.0 (2.0 when available)  Audio Manager  HTC SIP/VoIP SDK

 VoIP codec support

 G.711 (64kbps, a-law/u-law)

 G.729ab (G.729 with VAD support)

 G.723.1

Carrier Specific Requirement

 BlackBerry Client (Orange, T-Mobile)  SIP

 Protocol support

 SDP (RFC 3264)

 DHCP or static IP addressing

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Doc. Title VOX Service Manual

 Authentication (login/password)  DTMF transmission over RTP (RFC 2833)  No static IPv4 address configuration  DHCP locating

 Security

 802.11i compliant (WEP, WPA, WPA2)



Authentication by EAP-SIM should follow 3GPP TS 23.234

 Generic Call service

 Calling line identification presentation (CLIP)  Calling line identification restriction (CLIR)  Call forward unconditional (CFU)  Call forward on mobile subscriber busy (CFB)  Call forwarding on no reply (CFNRy)  Call forward on mobile subscriber not reachable (CFNRc)  Call waiting (CW)  Call Hold (HOLD)  Multiparty (MPTY)  Barring of all outgoing calls (BAOC)  Barring of all incoming calls (BIC)  Pre-dialing before sending  Redial  Call mute  Comfort noise generation (CNG), voice activity detection (VAD), adaptive jitter buffer, and echo

cancellation

Regulatory

 GCF certification [Operator dependent]  R&TTE: EMC / EMI, Safety SAR  FCC Approval  FCC HAC (Hearing Aid Compatibility)  PTCRB Approval [Operator dependent]  WiFi Certification  BQB (Bluetooth Qualification Body) certification  Windows Mobile Logo (NTSL)  USB certification

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Doc. Title VOX Service Manual

2.1 Definition

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宏宏宏宏達國際電子股份有限公司

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Doc. Title VOX Service Manual

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宏宏宏宏達國際電子股份有限公司

High Tech Computer, Corp.

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達國際電子股份有限公司達國際電子股份有限公司

Doc. Title VOX Service Manual

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宏宏宏宏達國際電子股份有限公司

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宏宏宏宏達國際電子股份有限公司

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達國際電子股份有限公司達國際電子股份有限公司

Doc. Title VOX Service Manual

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Doc. Title VOX Service Manual

Inserting the SIM card

Before you begin, make sure the phone is turned off.

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.

Doc. Title

2. D

EVICE ASSEMBLING AND DISASSEMBLING PROCEDURE

VOX Service Manual

2.1 Assembling procedure

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OOLS NEEDED FOR ASSEMBLING AND

D

ISASSEMBLING PROCESS

L

ENS CLEANING CLOTH. (NO

T

ORX SCREW DRIVER

P

HILIPS SCREW DRIVER

F

LAT PLASTIC STICK. (NO

P

LASTIC TWEEZERS. (NO

C

AMERA MODULE UN-INSTALL TOOL

.

. 1)

T6X50. (NO. 2)

00X40. (NO. 3)

. 4)

. 5)

P

REPARE NUMERIC KEYPAD AND NUMERIC

KEYPAD

FPC.

R

EMOVE THE STICKER PROTECTOR (DOME

)

SIDE

M

AKE SURE NUMERIC KEYPAD GUIDE PINS GO

TROUGH THE

FPC

HOLES

.

R

EMOVE STICKER PROTECTOR

(FPC

P

ASTE THE NUMERIC KEYPAD

NUMERIC KEYPAD

.

FPC

I

NSTALL THE NUMERIC KEYPAD ASSY TO THE

.

BEZEL

)

SIDE

ONTO THE

HTC CONFIDENTIAL

Doc. Title

High Tech Computer, Corp.

宏宏宏宏達國際電子股份有限公司

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.

VOX Service Manual

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A

FTER INSTALL THE NUMERIC KEYPAD ONTO THE DIPSLAY UPPER COVER, MAKE SURE YOU CAN SEE TWO HOOKS FROM THE BACK SIDE

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P

REPARE

A

SSEMBLE THE

P

ASTE

“LCD”

EMI

LCD.

GASKETS

.

HTC CONFIDENTIAL

Doc. Title

High Tech Computer, Corp.

宏宏宏宏達國際電子股份有限公司

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.

VOX Service Manual

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I

NSTALL RECEIVER INTO ITS CONNECTOR ON

THE RIGID-FLEX BOARD

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LIGN THE RECEIVER WIRES BESIDE THE CONNECTOR AS SHOWN ON THE LEFT

I

NSTALL THE

ON THE RIGID-FLEX BOARD

I

NSTALL THE KEYBOARD

CONNECTOR ON THE RIGID-FLEX BOARD

LCD FPC

INTO ITS CONNECTOR

.

FPC

.

PRE-ASSY

HTC CONFIDENTIAL

Doc. Title

High Tech Computer, Corp.

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.

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A

TTACH THE MICROSD RUBBER ONTO BEZEL

P

REPARE SLIDER-HINGE AND DISPLAY BOTTOM COVER BEZEL

.

A

SSEMBLE SLIDER-HINGE TO DISPLAY BOTTOM COVER BEZEL

F

ASTEN 4 SCREWS ON DISPLAY BOTTOM

COVER

N

: S

OTE

HTC CONFIDENTIAL

.

CREW TORQUE

1.2 ± 0.05

KGF-CM

Doc. Title

High Tech Computer, Corp.

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.

VOX Service Manual

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SSEMBLE DISPLAY BOTOM COVER TO DISPLAY UPPER COVER

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URN THE DISPLAY BOTTOM COVER ABOUT DEGREE TO LET THE RIGID-FLEX BOARD CONNECTOR PASS TROUGH

P

RESS THE AREA AROUND THE DISPLAY BOTOM COVER TO FIX THE DISPLAY BOTTOM AND UPPER COVER

.

30

F

ASTEN SCREW LOCATION NUMBER USING FIG NUMBER 3, 4,

. 1

SCREW AND SCREW LOCATION

5 & 6

BY USING FIG

. 2

1 & 2

SCREW

BY

.

N

: 1.

OTE

SIM

AND

2. S

CREW TORQUE

DON’T CLOSE OR LOCK MICRO

CARD DOOR

0.6 ± 0.05

KGF-CM

SD

HTC CONFIDENTIAL

Doc. Title

High Tech Computer, Corp.

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.

VOX Service Manual

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A

SSEMBLE KEYBOARD UPPER COVER ONTO

LCD

BOTOOM COVER AND FASTEN 4 SCREWS

.

ON IT

N

: S

OTE

CREW TORQUE

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TTACH ALPHABETIC KEYPAD ONTO KEYBOARD UPPER COVER

P

REPARE SPEAKER AND SOUND BOX

.

HTC CONFIDENTIAL

Doc. Title

High Tech Computer, Corp.

宏宏宏宏達國際電子股份有限公司

達國際電子股份有限公司

達國際電子股份有限公司達國際電子股份有限公司

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VOX Service Manual

Doc. No.

Issued Date 2007/02/12

Revised Date N/A

Page

DOC- 00026415

21 of 70

REV.

A01

A

TTACH SPEAKER INTO SOUND BOX

M

AKE SURE THE SPEAKER IS ATTACHED IN THE

CORRECT DIRECTION

P

REPARE CAMERA MODULE AND MAIN BOARD

.

A

TTACH CAMERA MODULE INTO CAMERA SOCKET ON THE MAIN BOARD (BE CAREFULL WITH CAMERA AND SOCKET DIRECTION

I

NSTALL CAMERA SHIELDING

HTC CONFIDENTIAL

)