HTC U20 5G overview8
Inserting nano SIM and microSD cards10
Charging the battery12
Switching the power on or off13
Setting up your phone for the first time14
Adding accounts14
Ways to unlock HTC U20 5G15
Changing your nano SIM card settings16
Your first week with your new phone
Changing the way you navigate HTC U20 5G17
Capturing your phone's screen17
Turning Sleep mode on or off18
Touch gestures18
Home screen21
Lock screen21
Using Quick Settings22
Adjusting the volume and sound settings23
Restarting HTC U20 5G (Soft reset)23
Accessing your settings24
Notifications25
Selecting, copying, and pasting text28
Entering text29
Security
Setting a screen lock31
Setting up Smart Lock31
Turning the lock screen off32
Fingerprint scanner32
Assigning a PIN to a nano SIM card33
Updates
Checking for security updates35
Installing app updates from Google Play Store35
Checking your system software version36
Checking for system software updates36
Home screen layout
Changing your wallpaper37
Adding apps to the Home screen37
Adding Home screen widgets38
Organizing apps into folders39
3Contents
Adding or removing a Home screen panel39
Taking photos and videos
Quad cameras40
Getting started with the Camera app40
Focusing and zooming42
Choosing a capture mode43
Taking a photo43
Scene detection44
Taking burst shots45
Taking portraits or selfies45
Recording video47
Taking an ultra-wide photo47
Taking a close-up photo47
Taking a panoramic photo48
Scanning codes48
Phone calls
Making a call49
Returning a missed call49
Answering or rejecting a call50
What can I do during a call?50
Setting up a conference call51
Call history51
Blocking a phone number52
SMS and MMS
About the Messages app53
Sending a text message (SMS)53
Sending a multimedia message (MMS)54
Sending a group message (SMS)55
Replying to a message55
Forwarding a message55
Blocking messages from unwanted contacts56
Deleting messages and conversations56
Contacts
Your contact list57
Adding a new contact58
Editing contact information58
Grouping contacts into labels59
Battery
Tips for extending battery life60
Using Battery Saver mode62
Displaying the battery percentage62
Checking battery usage62
Battery optimization for apps63
Enabling background restriction in apps63
4Contents
Storage
Types of storage65
Freeing up storage space65
Copying or moving files between the built-in storage and storage card66
Copying files between HTC U20 5G and your computer66
Unmounting the storage card67
Transfer
Ways of getting content from your previous phone68
Transferring content from an Android phone68
Transferring photos, videos, and music between your phone and computer69
Backup and reset
Backing up HTC U20 5G70
Backing up photos and videos70
Resetting network settings71
Resetting HTC U20 5G (Hard reset)71
Installing and removing apps
Getting apps from Google Play Store72
Downloading apps from the web73
Uninstalling an app73
Working with apps
App shortcuts74
Switching between recently opened apps75
Working with two apps at the same time75
Using picture-in-picture76
Controlling app permissions76
Choosing which apps have access to your location77
Setting default apps77
Setting up app links77
Disabling an app78
Using apps
Using the Clock79
Checking Weather81
What you can do on Google Photos82
Sound Recorder83
Internet connections
Turning the data connection on or off84
Managing your data usage84
Wi-Fi connection86
Connecting to VPN87
Installing a digital certificate88
Using HTC U20 5G as a Wi-Fi hotspot88
Sharing your Internet connection over USB89
5Contents
Wireless sharing
Turning Bluetooth on or off90
Connecting a Bluetooth headset90
Unpairing from a Bluetooth device91
Receiving files using Bluetooth91
Using NFC92
Common settings
Changing your ringtone94
Changing your notification sound94
Turning the location setting on or off94
Airplane mode95
Setting when to turn off the screen95
Screen brightness95
Dark theme96
Night Light96
Changing the default font size96
Adjusting the display size96
Touch sounds and vibration97
Changing the display language97
Do not disturb mode98
Trademarks and copyrights
Index
6About this guide
About this guide
We use the following symbols to indicate useful and important information:
This is a note. It provides detailed information for setup, common questions, and what to do in
specific situations.
This is a tip. It will give you an alternative way to do a particular step or procedure that you may
find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This is a warning. Take note to avoid potential problems or prevent damage to your hardware.
Information contained in this guide may have changed. For the most up-to-date information,
including the latest version of this guide, go to HTC Support.
7Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
8Unboxing and setup
Unboxing and setup
HTC U20 5G overview
After taking HTC U20 5G out of the box, familiarize yourself first with the location of the card tray,
controls, and sensors.
1. VOLUME control
2. POWER button
3. Speaker
4. USB Type-C® connector with USB 3.0 and
DisplayPort™ support
5. Microphones
6. nano SIM and storage card tray
7. Front camera
8. Notification LED
9. Proximity and light sensor
You need a 5G NR/4G LTE™ plan to use your operator's 5G NR/4G LTE network for voice calls and
data services. Check with your operator for details.
Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.
§ If you want to use a case or screen protector, don’t cover and block the proximity and light
sensor. Purchase a case or screen protector designed for HTC U20 5G.
§ Avoid liquid or dust from entering the microphone hole to prevent damage to the microphone.
§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
9Unboxing and setup
Back panel
1. Dual LED flash
2. Quad cameras
3. Fingerprint scanner
10Unboxing and setup
Inserting nano SIM and microSD cards
§ Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard
nano SIM card and may get stuck in the slot.
§ The microSD™ card is optional and sold separately.
§ If you're using your old microSD card, make sure you have backups of your content on a
computer or cloud storage before inserting the card. You may be prompted to format the card.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct
the tray to avoid damaging the eject mechanism inside the slot.
3. Push the tip into the hole until the tray ejects, and then pull the tray out.
11Unboxing and setup
4. Do the following to place your nano SIM and microSD cards into the tray:
§ With the gold contacts facing down, place a nano SIM card into the SIM 1 holder of the
tray. Make sure to align the cut-off corner to the notch on the holder.
§ Place a microSD card into the outer holder of the tray.
§ When you need to use a second nano SIM card, remove the microSD card and place the
nano SIM into the outer holder. You cannot have the second nano SIM and microSD
cards inserted at the same time.
§ You need a 5G NR/4G LTE plan to use your operator's 5G NR/4G LTE network for voice calls
and data services. Check with your operator for details.
§ Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.
§ You can choose the preferred card to use for your mobile data connection. To find out how, see
Changing your nano SIM card settings on page 16.
12Unboxing and setup
5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. With the
outer card holder between your fingers, steadily slide the tray all the way into the slot.
6. Make sure the tray is flush with the side of the phone.
Follow the same procedure above to eject the tray and remove your cards. Before ejecting the tray,
make sure to unmount your microSD card first. See Unmounting the storage card on page 67.
Charging the battery
Before you turn on and start using HTC U20 5G, it is recommended that you charge the battery.
§ If the battery has been fully drained, you may need to charge HTC U20 5G for several minutes
before powering it on.
§ Use HTC's power adapter and USB Type-C cable to charge the battery. When the battery power
is too low, make sure to use the power adapter to charge, not the USB cable connection with
your computer.
1. Insert the small end of the USB Type-C cable into the USB Type-C connector.
2. Insert the other end of the USB Type-C cable into the power adapter.
13Unboxing and setup
3. Plug in the power adapter to an electrical outlet to start charging the battery.
4. After you finish charging, unplug the USB cable from your phone first. Hold the part of the
power adapter that's close to the USB port when you unplug the adapter from the outlet.
§ Avoid charging the battery in hot environments. As a safety precaution, the battery may stop
charging to avoid overheating.
§ When you're using battery-intensive apps such as games or video streaming apps while charging
the battery, your phone may become warmer. This is normal.
§ It is strongly recommended to unplug the power adapter from the electrical outlet when not in
use.
Switching the power on or off
Switching the power on
Press the POWER button until HTC U20 5G vibrates.
When you turn on HTC U20 5G for the first time, you’ll need to set it up.
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
14Unboxing and setup
Setting up your phone for the first time
When you switch on your HTC phone for the first time—or after you've done a factory reset—you’ll
need to set it up.
Before you start, back up your data to your Google® Account so you can restore them to
HTC U20 5G. Alternatively, use the HTC Transfer Tool after you finish setting up HTC U20 5G.
For details, see Ways of getting content from your previous phone on page 68.
1. If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
fingers on the first screen until you hear a message and then a beep.
Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
2. During the setup, you'll be prompted to do the following:
§ Choose the system language to use, read and agree to the terms of use, and choose your
Internet connection.
§ Choose where to copy or restore data from.
§ Sign into your Google Account.
§ Turn on Google Services. Make sure the Back up to Google Drive option is turned on to
enable Auto Backup.
It's also recommended to have Location and Device maintenance options turned on.
§ Set up Google Assistant™. For details, visit
§ Set up device protection for your phone.
3. Follow the onscreen instructions to finish your phone setup.
Some features that need to connect to the Internet such as location-based services and auto-sync
of your online accounts may incur extra data fees. To avoid incurring data fees, disable these
features under Settings. For more information on location services, see Turning the location
setting on or off on page 94.
support.google.com/assistant/.
Adding accounts
Add your accounts to access them on HTC U20 5G. You can add several Google Accounts and sync
contacts, email, calendar, and Google app data from these accounts to HTC U20 5G.
1. From the Home screen, tap Settings Accounts.
2. Tap Add account.
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
15Unboxing and setup
Syncing your accounts
1. From the Home screen, tap Settings Accounts.
2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts
on or off.
3. To manually sync individual accounts, tap an account, tap Account sync, and then tap
Sync now.
On the Account sync screen, you can also change the sync settings for your Google Account.
Removing an account
Remove accounts from HTC U20 5G if you no longer use them. Removing an account does not
remove accounts and information from the online service itself.
1. From the Home screen, tap Settings Accounts.
2. Tap an account.
3. Tap Remove Account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC U20 5G.
Ways to unlock HTC U20 5G
It is important to set HTC U20 5G to lock itself to prevent others from accessing your data in case it
gets lost or stolen. There are several ways you can unlock HTC U20 5G.
§ Screen lock: Set HTC U20 5G to unlock using a secure PIN, password, or pattern. See Setting
a screen lock on page 31.
§ Fingerprint: Wake up and unlock HTC U20 5G with a touch by adding fingerprints. See
Fingerprint scanner on page 32.
§ Smart Lock: Set HTC U20 5G to automatically unlock when it's safe with you, such as when
your phone is in your pocket or you're at home. See Setting up Smart Lock on page 31.
16Unboxing and setup
Changing your nano SIM card settings
When you have two nano SIM cards inserted on your phone, there are several options you can set
for your cards.
1. From the Home screen, tap Settings Network & internet SIM cards.
2. Do any of the following:
§ Change the SIM card names.
§ Enable or disable a SIM card.
§ Set the default SIM card for your mobile data connection.
§ Set the default SIM card for making phone calls.
§ Set the default SIM card for sending SMS messages.
17Your first week with your new phone
Your first week with your
new phone
Changing the way you navigate HTC U20 5G
By default, you navigate your phone using the Navigation bar at the bottom of the screen. In
Settings, you can change the way to navigate your phone.
1. From the Home screen, tap Settings System.
2. Tap Gestures System navigation.
3. Select one of the following types of navigation:
§ Gesture navigation
Use swipe gestures instead of tapping buttons to go back to the previous screen, return
to the Home screen, and access recent apps. After selecting this option, tap to adjust
the Back gesture sensitivity.
§ 3-button navigation
This is the default Navigation bar with the Back , Home , and Recent apps
buttons.
There's an accompanying tutorial that plays back when you select a type of navigation. View the
tutorial to learn how to navigate.
Capturing your phone's screen
Want to show off your high game score? It's easy to take a picture of the screen to share.
1. To capture a screenshot, do any of the following:
§ Press and hold POWER and VOLUME DOWN at the same time.
§ Press and hold the POWER button until a menu opens, and then tap Screenshot.
2. Open the Notifications panel.
You'll see the Screenshot saved notification with options on what to do with the screenshot.
If you don't see the options, slide two fingers apart on the notification to display them.
3. Tap Share.
18Your first week with your new phone
Turning Sleep mode on or off
Sleep mode saves battery power by putting HTC U20 5G into a low power state while the display is
off. It also stops accidental button presses when HTC U20 5G is in your bag.
§ To turn off the display and switch to Sleep mode, briefly press the POWER button.
HTC U20 5G also automatically goes into Sleep mode when it’s left idle for a while. You can
change the time before HTC U20 5G sleeps by setting the screen timeout.
§ To wake up your phone from Sleep mode, press the POWER button.
Touch gestures
Use touch gestures to get around the Home screen, open apps, scroll through lists, and more.
Tap
Tap the screen with your finger when you want to select onscreen items
such as application and settings icons, or press onscreen buttons.
Press and hold
To open the available options for an item (for example, a contact or
link in a webpage), just press and hold the item.
19Your first week with your new phone
Swipe or slide
Drag
Quickly swipe your finger horizontally across the screen to go to
other Home screen panels. Swipe vertically to scroll through a list,
document, and more.
Press and hold your finger with some pressure on an icon or widget
before you start to drag. While dragging, don't release your finger
until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need
to swipe your finger in light, quicker strokes, such as when
moving right and left on the Home screen, or flicking through
a contacts or message list.
20Your first week with your new phone
Slide with two fingers
In some apps, slide two fingers apart to zoom in when
viewing a picture or text.
Slide two fingers together to zoom out of the picture
or text.
Two-finger swipe
Swipe down from the status bar using two fingers to access Quick Settings.
21Your first week with your new phone
Home screen
After you've turned on and set up HTC U20 5G for the first time, you'll see the main Home screen.
From the main Home screen, you can do the following:
§ Swipe right and you'll see Google Discover.
For details on customizing Google Discover, open the Google app. Tap MoreHelp, and then
search for Discover.
§ Change your home and lock screen wallpaper. See
§ Add your favorite apps and widgets. See Adding apps to the Home screen on page 37 and
Adding Home screen widgets on page 38.
You can also add more Home screen panels. See Adding or removing a Home screen panel on
page 39.
Changing your wallpaper on page 37.
Lock screen
Here's what you can do on the Lock screen:
§ Swipe up on the lock screen to unlock the screen.
Make sure to set up a screen lock to help protect your phone. See Setting a screen lock on page
31.
§ Tap twice on a notification to go directly to the related app.
§ Swipe left or right on the notification to remove it.
§ Press and hold a notification, and then choose how you want its app to notify you. You can
also turn off notifications from the app.
§ Go to SettingsDisplayAdvanced Lock screen display to choose what you want to show or
hide on the lock screen.
To hide lock screen notifications completely, tap Lock screenDon't show notifications at all.
§ To set more lock screen notification options, go to Settings Apps & notifications
Notifications.
22Your first week with your new phone
Using Quick Settings
In the Quick Settings panel, easily turn settings such as Wi-Fi® and Bluetooth® on or off.
1. Swipe down from the top of the screen to open the Notifications panel.
Right below the status bar, you'll see the short Quick Settings bar.
2. To see the full Quick Settings panel, do any of the following:
§ On the lock screen, swipe down once from the top of the screen.
§ On any other screen, swipe down once with two fingers or swipe down twice with one
finger from the status bar.
3. Swipe left or right to see more tiles.
4. To turn a setting on or off, just tap its tile.
5. To customize a setting, press and hold its tile.
Customizing Quick Settings
You can remove, replace, or rearrange the tiles in Quick Settings.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap and do one of the following:
§ Press and hold a tile, and then drag it to your desired position.
§ Press and hold a tile, and then drag it down under the Hold and drag to add tiles section
to hide it from the Quick Settings panel.
§ Under the Hold and drag to add tiles section, drag a tile up to show it in the Quick
Settings panel.
3. Press .
There is a limit to the number of tiles that can be shown in the first panel of Quick Settings. You
may need to swipe left on the Quick Settings panel to see more Quick Settings tiles.
23Your first week with your new phone
Adjusting the volume and sound settings
Pressing the VOLUME UP and VOLUME DOWN buttons changes the volume of whatever sound is
playing right now. If no sound is playing, it adjusts the media volume. Pressing the buttons also
displays the volume control.
Here's how to turn on or off different types of sound and adjust their volume:
§ Tap to switch the ringer and notifications between vibrate, silent, and normal.
§ Tap to toggle the media volume on and off.
§ Tap to adjust different types of volume.
Tap See more to access Sound settings.
Whether the ringer is on or off, turning on Vibrate for calls in Sound settings makes your phone
vibrate when you have incoming calls.
Restarting HTC U20 5G (Soft reset)
If HTC U20 5G is running slower than normal, is unresponsive, or has an app that is not performing
properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
HTC U20 5G not responding?
If HTC U20 5G does not respond when you touch the screen or press the buttons, you can
still restart it.
Press and hold the POWER button until your phone vibrates, and then release the button.
You may need to press and hold the button for 15 seconds before the phone vibrates.
24Your first week with your new phone
Accessing your settings
There are several ways you can find and access settings on your phone.
1. Open Settings from the Home screen, Apps screen, or Notifications panel:
§ On the main Home screen, tap Settings.
§ From the Home screen, swipe up, and then find and tap Settings.
§ Swipe down with two fingers from the top of the screen, and then tap .
2. Tap the search bar to enter an option or setting you want to find. You can also navigate
through the following categories to find a setting:
OptionDescription
Network &
internet
Connected
devices
Apps &
notifications
BatteryCheck battery usage information. Enable features such as Battery
DisplayAdjust screen brightness, text and display size, and other settings for
SoundAdjust different types of sound volume, choose your ringtone and
Storage§ Check your available internal storage. Clean up the internal storage
§ Change SIM card settings.
§ Turn airplane mode on or off.
§ Configure and manage your network connections.
§ Set up your phone as a Wi-Fi hotspot.
§ Share your phone's Internet connection via USB or Bluetooth.
Connect to external devices through Bluetooth, NFC, and more.
§ Set how you want to be notified by your apps.
§ Set app permissions, default apps to use, app usage timer, and more.
Saver to help save battery power.
easier readability.
notification sound, set up Do not disturb mode, and more.
when you're almost out of storage space.
§ Manage your storage card.
Privacy§ Choose to show or hide notification content on the lock screen.
§ Manage how your location history and other information is used.
Location§ Manage location access and various Google location services.
§ Choose which apps can access your location.
SecuritySet your screen unlock method, SIM card lock, and more.
AccountsAdd your email and other accounts.
Accessibility§ Enable accessibility features such as TalkBack.
§ Adjust the display size, audio and onscreen text settings, and more.
25Your first week with your new phone
OptionDescription
Digital Wellbeing
& parental
controls
GoogleSet up various Google services and settings for your phone.
System§ Configure system settings such as languages and input, date and
About phoneCheck information such as IMEI, Android version, and more.
At the top of the Settings screen, you'll also see suggested settings you can change.
Keep track of your daily phone use, set a bedtime schedule with the
Wind Down feature, set up content restrictions for your child, and
more.
For details, see this article in Android™ Help Center: Manage how you
spend time on your Android phone with Digital Wellbeing.
time, and more.
§ Back up your phone to your Google Account.
§ Check for software updates and install them.
§ Factory reset your phone, or only reset certain settings.
Notifications
Notification LED
The white notification LED lights up when the battery is charging or fully charged while
HTC U20 5G is connected to a power source—such as a power outlet through the power adapter or a
computer through the USB connection.
The white notification LED flashes when:
§ The screen is off while there are pending notifications—such as new messages, missed calls,
emails, or calendar reminders.
§ The battery level drops below 15%.
26Your first week with your new phone
Notifications panel
Notification icons inform you of new messages, calendar events, alarms, and activities in progress
such as files downloading.
When you see notification icons, open the Notifications panel to check out details of the
notifications that you've received.
To open the Notifications panel, slide down from the top of the screen.
Or just swipe down anywhere on the Home screen.
§ Tap the notification to open the corresponding app.
§ To dismiss just one notification in the list, drag it left or right.
§ Slide two fingers apart on the notification to expand it and see more details or see if there are
more notifications bundled inside it. Slide two fingers together on the notification to minimize
it again.
§ Some notifications allow you to take immediate action. For example, tap a missed call
notification to return the call or reply with a text message.
§ If you have several notifications, scroll through the list screen to see them all.
§ To dismiss all non-persistent notifications, scroll to the bottom of your notifications, and then
tap Clear all.
§ To clear all silent notifications, tap next to Silent notifications.
§ To change what app notifications you want to receive, tap Manage. For more details, see
Managing app notifications on page 27.
27Your first week with your new phone
Snoozing notifications
You can snooze notifications to temporarily remove them from the status bar and Notifications
panel.
Turn on snoozing, if it's not yet enabled. Go to SettingsApps & notifications, tap Notifications
Advanced, and then turn on Allow notification snoozing.
1. Swipe down from the top of the screen to open the Notifications panel.
2. Slide the notification slowly to the right or left, and then tap
3. Tap then choose how long you want to snooze the notification.
The snoozed notification shows up again on the status bar and notifications panel as soon as the
snooze time ends.
.
Turning Notification dots on or off
Apps show a dot when they have notifications. You can choose to turn the Notification dot on or off
per app or for all apps.
1. From the Home screen, tap Settings Apps & notifications.
2. To turn the Notification dot on or off for an app:
a) On the Apps & notifications screen, tap See all __ apps.
b) Tap the app that you want, and then tap NotificationsAdvanced.
c) Tap the On/Off switch next to the Allow notification dot option.
3. To turn the Notification dot on or off for all apps:
a) On the Apps & notifications screen, tap NotificationsAdvanced.
b) Tap the On/Off switch next to the Allow notification dots option.
Managing app notifications
Choose which types of app notifications to enable, disable, or override your Do Not Disturb settings.
1. From the Home screen, tap Settings Apps & notifications.
2. Do one of the following to choose the app to customize:
§ Tap an app under the Recently opened apps section. Or tap See all __ apps to choose
from more apps. Then tap Notifications.
§ To choose an app that recently sent you notifications, tap Notifications. Under the
Recently sent section, tap the app you want. Or tap See all from last 7 days to choose
from more recent apps.
3. Tap the On/Off switch next to each notification type to turn it on or off.
4. For a notification type that's turned on, tap it to set how you want to be notified. You can:
§ Set it as an Alerting or Silent notification:
28Your first week with your new phone
OptionDescription
Alerting Your phone will notify you with a sound, lock screen notification, and a
notification icon for the app in the status bar.
SilentYour phone won't notify you with a sound or vibration. You'll still see the
notification in the Notifications panel.
§ Turn on Pop on screen to display alerting notifications as a banner at the top of your
screen.
§ Tap Advanced, and then turn on Override Do Not Disturb to continue receiving
notifications even when Do Not Disturb mode is on.
App notification settings are applied to notifications in the Notifications panel and the lock screen.
You can also press and hold a notification in the Notifications panel or the lock screen to see the
notification settings you can customize.
Selecting, copying, and pasting text
1. Press and hold on a word.
2. Drag the start and end anchors to highlight the text you want to select.
3. Tap Copy.
4. In a text entry field (for example, while composing an email), press and hold at the point
where you want to paste the text.
5. Tap Paste.
Sharing text
1. After you have selected the text, tap Share.
2. Choose where to share the selected text.
29Your first week with your new phone
Entering text
The help content here is based on the following Gboard app version: 9.9.x.
The keyboard becomes available when you tap a text field in an app.
Here are some tips on using Gboard:
The keyboard layout may slightly differ depending on the text field currently active.
§ Tap the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation
marks and symbols.
§ Some keys have multiple characters or accents associated with them. Press and hold a key to
enter numbers, symbols, or accented letters.
§ Tap
§ Swipe left or right on the space bar to move the cursor.
§ Tap , and then tap the icons along the bottom to choose from a wide selection of emojis,
stickers, and more.
§ Tap to use more Gboard features. You can search the web, translate text, switch to
one-handed typing mode, apply a theme, and more.
§ Press to close the onscreen keyboard.
To learn more about Gboard, visit support.google.com/gboard.
to switch to the number and symbol keyboard.
30Your first week with your new phone
Entering text by speaking
Voice-to-Text feature may not be available in some languages.
1. Tap an area where you want to enter text.
2. On the keyboard, tap
.
3. Say the words you want to enter.
When entering English text, you can insert punctuation marks by saying their name. For
example, say "Bring water comma towels comma and goggles period". The text
will appear as "Bring water, towels, and goggles."
31Security
Security
Setting a screen lock
Help protect your personal information and help prevent others from using HTC U20 5G without
your permission.
Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be
asked to unlock the screen every time HTC U20 5G is turned on or when it’s idle for a preset period
of time.
1. From the Home screen, tap Settings Security.
2. Under Device security, tap Screen lock.
3. Select a screen lock option and set up the screen lock.
4. Next to Screen lock, tap Lock after screen timeout, then specify the idle time before
the screen locks.
If you've set up a screen lock pattern and you don't want the pattern shown as you draw it, tap
and tap the Make pattern visibleOn/Off switch to turn it off.
Setting up Smart Lock
Smart Lock keeps your phone unlocked when it's safe with you, such as when your phone is in your
pocket or you're at home. After you set up Smart Lock, you won't need to manually unlock the
phone.
Available Smart Lock options vary depending on the phone model.
1. From the Home screen, tap Settings
2. Tap Smart Lock.
You need to have a screen lock set up before you can use Smart Lock. If you haven't set up a
screen lock, tap Screen lock. This will be your alternate screen lock method.
Security.
3. Confirm your screen lock.
4. Choose from the available options and set when you want to keep the phone unlocked. For
instance, when:
§ You're carrying the phone
§ You're in a trusted location such as your home or office
§ The phone is connected to a trusted device such as your Bluetooth watch or car system
32Security
5. Follow the onscreen instructions, and then press to return to the Security screen.
6. Under Device security, tap next to Screen lock, tap Lock after screen timeout, and then
specify the idle time before the screen is locked.
Turning the lock screen off
Rather not have to unlock your phone every time you wake it up? You can turn the lock screen off in
Settings.
It is recommended that you have a screen lock to help secure your phone from unwanted access.
1. From the Home screen, tap Settings Security.
2. Under Device security, tap Screen lock.
3. Enter or confirm your lock screen, and then tap None Yes, remove.
To turn lock screen on again, tap Screen lock again to set one.
Fingerprint scanner
You can quickly wake up and unlock the HTC U20 5G using your fingerprint. You can add up to 5
fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
§ Make sure your finger and the fingerprint scanner are dry and clean.
§ Use the entire pad of your finger, including the sides and tip.
§ When recording your fingerprint, touch the scanner until it vibrates.
§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to
the scanner to turn on the screen or unlock the HTC U20 5G.
You may not be able to set the fingerprint scanner to unlock HTC U20 5G, if you've signed in to
an Exchange ActiveSync® account that requires you to set a different screen lock option (such as
password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.
Adding a fingerprint the first time
1. From the Home screen, tap Settings Security.
2. Tap Fingerprint.
If you haven't already set up a screen lock, you'll be asked to set one up. See
Setting a screen lock on page 31.
3. If prompted, choose how you want to show notification content when your phone is locked,
and then tap Done.
33Security
4. Tap Next.
5. Place your index finger on the fingerprint scanner to start scanning.
6. Repeatedly touch the scanner until the fingerprint has been successfully recorded.
7. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock HTC U20 5G.
You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts.
Adding, removing, or editing fingerprints
1. From the Home screen, tap Settings Security.
2. Tap Fingerprint.
3. Enter your pattern, PIN, or password.
4. Do any of the following:
§ Tap Add fingerprint to add another fingerprint.
§ Tap a recorded fingerprint to rename it.
§ Tap next to a recorded fingerprint to delete it.
Assigning a PIN to a nano SIM card
You can help to protect the nano SIM card by assigning a Personal Identification Number (PIN).
Make sure you have the default PIN provided by your mobile operator before continuing.
1. From the Home screen, tap Settings Security.
2. Tap SIM card lock.
3. In dual SIM phone models, select which card you want to assign a new PIN to.
4. Tap the Lock SIM card On/Off switch to turn it on. Enter the default PIN of the card, andthen tap OK.
5. To change the card PIN, tap Change SIM PIN.
34Security
Restoring a nano SIM card that has been locked out
If you enter the wrong PIN more times than the maximum number of attempts allowed, the card
will become “PUK-locked.”
You need a Pin Unlock Key (PUK) code to restore access to HTC U20 5G. Contact your mobile
operator for this code.
1. When prompted, enter the PUK code, and then tap Next.
2. Enter the new PIN you want to use, and then tap Next.
3. Enter the new PIN again, and then tap OK.
35Updates
Updates
Checking for security updates
When there's a security patch that provides security fixes or enhancements available for download,
you'll receive a security update notification. You can easily install the update from the notification.
You can also manually check for security updates in Settings.
1. From the Home screen, tap Settings Security.
2. Do the following:
§ Tap Security updateCheck for update.
§ Tap Google Play system updateCheck for update.
Just like security updates, Google Play™ system updates also provide important security and
privacy fixes or enhancements. You may be able to get these updates faster sine they are sent
directly to your phone from Google Play™, just like app updates.
Installing app updates from Google Play Store
Most apps get updated with improvements and bug fixes through Google Play Store. You can
manually update apps or set the Google Play Store app to automatically download and install app
updates when available.
1. On the Home screen, tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games.
4. On the Updates tab, you'll see the list of apps that have updates available.
5. Tap Update next to the app you want to update.
Tap Update all if you want to update all the apps.
In Google Play Store, tap SettingsAuto-update apps to choose how you want Google Play
Store to update your apps.
36Updates
Checking your system software version
Before installing a system software update, you can check first what Android version you have on
your HTC device.
1. On the Home screen, tap Settings.
2. Tap About phone.
3. Check under Android version.
Checking for system software updates
You'll receive a notification if there's a system software update available for your phone model. You
can also manually check for system software updates in Settings.
1. On the Home screen, tap Settings.
2. Tap System Advanced Software updates.
3. Tap Check now.
37Home screen layout
Home screen layout
Changing your wallpaper
Choose from the preset wallpapers, a photo you've taken with the camera, or an image on your
phone.
1. From the Home screen, tap SettingsDisplayWallpaper.
You can also press and hold an empty space on the Home screen, and then tap Wallpapers.
2. Choose from where you want to select a wallpaper.
3. Choose the image you want, and then tap Set wallpaper.
4. Choose whether to use the image as your home wallpaper, lock screen wallpaper, or both.
Adding apps to the Home screen
Place apps you often use on any Home screen panel for quicker access.
1. Swipe up on the Home screen to open the Apps screen.
2. Press and hold an app icon, and then drag it to a Home screen panel you want to add it to.
You can group apps on the Home screen into folders. See Organizing apps into folders on page
39
38Home screen layout
Favorites bar
The favorites bar gives you one-touch access to frequently-used apps. You can replace the apps on
the favorites bar.
1. On the favorites bar, press and hold the app you want to replace, and then drag it to an empty
space on the Home screen or to Remove on top of the screen.
2. Swipe up on the Home screen to open the Apps screen.
3. Press and hold an app, and then drag it to the empty slot on the favorites bar.
You can group apps on the favorites bar into a folder. See Organizing apps into folders on page
39
Adding Home screen widgets
Widgets make important information and media content readily available.
1. Press and hold an empty space on the Home screen.
2. Tap Widgets.
3. Look for the widget you want to add to the Home screen.
4. Press and hold the widget, and then drag it to the Home screen panel you want to add it to.
Resizing a widget
Some widgets can be resized after you've added them to your Home screen.
1. Press and hold a widget on the Home screen, and then release your finger. If a border with
dots appears, that means the widget is resizable.
2. Drag the dots to enlarge or shrink the widget size.
Removing a widget or icon
Press and hold the widget or icon you want to remove, and then drag it to Remove at the top of the
screen.
39Home screen layout
Organizing apps into folders
You can group apps on the Home screen or favorites bar into folders.
1. Press and hold an app, and then drag it over to another app to automatically create a folder.
2. Tap the folder to open it.
3. Tap Unnamed Folder, and then enter your folder name.
4. To add another app, just drag it on top of the folder.
Removing items from a folder
1. On the Home screen or favorites bar, tap a folder to open it.
2. Press and hold an app in the folder, and then drag it out to an empty space on the Home
screen or to Remove on top of the screen.
Adding or removing a Home screen panel
A new Home screen panel will be added when you drag an item such as an app or widget to the right
of the rightmost Home screen panel.
After you move all items out from a Home screen panel, the empty Home screen panel will be
deleted automatically.
40Taking photos and videos
Taking photos and videos
Quad cameras
HTC U20 5G gives you imaging at its finest. It has four cameras at the back for taking stunning shots
at different perspectives.
1. 8MP ultra-wide camera
Take ultra-wide photos with this 118-degree camera lens. See Taking an ultra-wide photo on
page 47.
2. 48MP f/1.8 camera
Capture at the highest 48MP photo resolution with the main camera or 32MP with the front
camera. See Taking a photo on page 43.
3. 2MP depth-sensing camera
Capture professional-looking portraits or selfies with blurred background. See Taking portraits
or selfies on page 45.
4. 2MP macro camera
Take macro shots from the closest focusing distance of 2 cm (1 in). See Taking a close-up photo
on page 47.
Getting started with the Camera app
Take great photos and videos with HTC U20 5G.
For your convenience, there's more than one way to launch the Camera app.
41Taking photos and videos
§ On the Home screen, tap the camera icon to open the Camera app.
§ Press the POWER button twice.
Make sure Jump to camera is turned on in SettingsSystemGestures.
You'll see Photo mode the first time you use the Camera app.
IconFunction
Access camera settings.
Choose from the available camera filters.
Toggle Beauty Mode on or off.
Turn HDR on or off.
Turn the flash on or off.
Switch between the front and rear cameras.
Take a photo.
View the last photo or video taken.
42Taking photos and videos
Focusing and zooming
Before taking a photo or video, adjust the focus, exposure, and zoom level.
You won't be able to adjust these settings in some capture modes.
§ Focus and exposure
In capture modes such as Photo and Video modes, the main camera automatically focuses
when you point it at your subject.
You can also tap the screen to:
§ Auto focus on another subject.
§ Auto adjust exposure. Tapping on a dark area brightens it, while tapping on an
overexposed area darkens it.
§ Zoom
§ On the Viewfinder screen, slide two fingers apart to zoom in or together to zoom out.
You can also freely zoom in or out while recording.
§ In Photo, Video, and Night modes, press and hold the zoom ratio button to display the
zoom adjustment wheel.
Swipe left or right along the wheel to gradually increase or decrease the zoom level.
43Taking photos and videos
Choosing a capture mode
Switch to a capture mode to use for taking photos or videos.
1. To scroll through the capture modes, swipe left or right above the shutter release button in
portrait orientation—or swipe up or down in landscape orientation.
2. Tap the capture mode you want to use.
Taking a photo
Take captivating, high-quality photos with the main camera.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Do one of the following:
§ Switch to 48MP mode to take photos at the highest 48MP resolution.
When using the front camera, the highest resolution for taking selfies is 32MP.
§ Switch to Photo mode to take photos at other resolutions.
§ Switch to Night mode to take photos in low-light conditions.
To find out how to switch between capture modes, see
3. Tap the icons on top of the Viewfinder screen in portrait orientation—or on the left side of
the screen in landscape orientation—to choose capture settings.
Not all capture settings in Photo mode are available in 48MP mode.
4. Point the camera at what you want to capture. The camera adjusts the focus automatically as
you move it.
5. Adjust the focus, exposure, and zoom level. See
6. When ready, tap .
Focusing and zooming on page 42.
Choosing a capture mode on page 43.
44Taking photos and videos
Scene detection
In Photo mode, scene detection automatically sets the scene for your subject.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 43 for
details.
3. Point the main camera at your subject.
Depending on the type of subject you're capturing, you may see one of these icons:
IconScene mode
Food
Portrait
Cat
Dog
Flower
Plant
Landscape
Lowlight
Blue sky
Ocean
Sunrise / Sunset
Fireworks
Architecture
Document
Stage
4. When you're ready to take the photo, tap .
45Taking photos and videos
Taking burst shots
Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race,
you can capture the action.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 43 for
details.
3. Press and hold .
While shooting, you'll see the number of consecutive shots captured. Release the button to
stop capturing.
Taking portraits or selfies
Use these features to capture great-looking portraits or selfies.
Bokeh effect
In Portrait mode, you can take portrait shots or selfies with a nice blurred background.
§ To get a nice blurred background in portrait shots, keep a distance of 2 meters (7 ft) between you
and your subject.
§ You need to be in a well-lit environment.
§ Some features such as HDR, zooming, and flash are not available in Portrait mode.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Portrait mode. See
3. Tap to switch between the front and main cameras.
4. Point the main camera at your subject, or pose at the front camera if you're taking a selfie.
what
5. Tap , and then set the aperture. A smaller aperture value increases the blur in the
background.
Choosing a capture mode on page 43.
6. When you're ready to take the photo, tap .
46Taking photos and videos
Beauty Mode
Use Beauty Mode to apply real-time touch-ups such as skin smoothening.
1. Switch to Photo or Portrait mode. See Choosing a capture mode on page 43 for details.
2. Tap to switch between the front and main cameras.
3. Tap to toggle Beauty Mode on and off. When it's on, you'll see the touch-up level icon on
the Viewfinder screen.
4. Tap , and then drag the slider to make your adjustment.
5. When ready, tap .
HDR
When shooting subjects against a bright background or sceneries with bright skies and shaded
landscapes, use HDR, short for High Dynamic Range, to take your photos. HDR brings out the
details of both highlights and shadows, even in high contrast lighting.
HDR works best when your subject is steady. The camera takes multiple shots at different
exposure levels and combines them into one enhanced photo.
1. Switch to Photo mode, if you're not in this mode. See
details.
2. Tap to switch between HDR auto, on, and off modes.
3. Frame the subject or scenery you want to capture.
4. When ready, tap .
Choosing a capture mode on page 43 for
Unflipping photo selfies
When you view yourself on the Viewfinder screen, your selfie is actually a mirrored image. Here's
what to do if your captured photo looks flipped and is not the mirrored image.
1. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 43 for
details.
2. Tap to switch to the front camera.
3. Tap .
4. Make sure the Save mirrored selfies option is turned on.
47Taking photos and videos
Recording video
Capture videos of memorable moments.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Video mode. See Choosing a capture mode on page 43 for details.
3. Tap to switch between the front and main cameras.
4. Adjust the focus, exposure, and zoom level. See Focusing and zooming on page 42.
5. To start recording, tap .
While recording video, you can still change the focus, exposure, and zoom level. You can also
toggle the flash on and off while recording video with the main camera.
6. Tap
7. Tap to pause the recording, and then tap to resume.
8. To stop recording, tap .
to capture a still shot while recording video.
Taking an ultra-wide photo
Switch to Wide Angle mode to use the ultra-wide angle camera for capturing landscape scenes.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Wide Angle mode. See Choosing a capture mode on page 43 for details.
3. Point the camera at what you want to capture.
4. Tap to toggle lens distortion correction on and off. By default, lens distortion correction
is on which removes distorted edges from ultra-wide shots. Turn off this setting when you
need to take photos with fish-eye effects.
5. When ready, tap .
Taking a close-up photo
Use Macro mode to take photos of objects or pets at close range.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Macro mode. See Choosing a capture mode on page 43 for details.
3. Point the camera at what you want to capture.
Keep a distance of between 2–10 cm (1–4 in) between your phone and your subject.
4. Keep your phone steady. When you're ready to take the photo, tap
.
48Taking photos and videos
Taking a panoramic photo
Get a wider shot of landscapes in one sweep with Panorama mode.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to Panorama mode. See Choosing a capture mode on page 43 for details.
3. Hold your phone in portrait orientation. Tap the arrow icon to change the panning direction.
4. When ready, tap .
5. Based on your chosen panning direction, pan left to right or right to left.
Hold your phone as steadily as you can to avoid distortion while the camera captures frame
by frame.
6. Finish panning, or tap to stop capturing anytime.
When done capturing, the camera stitches the frames into a single photo.
Scanning codes
Use the main camera to scan a QR code or barcode and extract the information stored in it. You can
then paste the information into another app.
1. On the Home screen, tap the camera icon to open the Camera app.
2. Switch to QR Code mode. See Choosing a capture mode on page 43 for details.
3. Point the camera at the QR code or barcode.
The information stored in the code will be displayed onscreen.
4. Tap Copy.
5. Open an app that can use the copied information.
For example, if the extracted information is a URL, open a web browser and paste the URL to
access the corresponding website.
49Phone calls
Phone calls
Making a call
Use the Phone app to make calls.
1. On the Home screen, tap the phone icon to open the Phone app.
2. Do one of the following:
§ To enter a number, tap .
As you type on the keypad, matching numbers or names from your contact list will be
displayed.
§ To choose a saved contact, tap .
You can also enter the contact name in the search box.
§ To choose a number or contact from the call history, tap .
§ To choose a contact that you've set as a favorite, tap .
3. Tap the number you want to call or tap .
If the phone number has an extension, tap after connecting to the main line and then dial the
extension number.
4. When you're done with the call, tap
.
Calling a number in a message, email, or calendar event
When you receive a text message, email, or calendar event that has a phone number in it, you can
just tap the number to place a call.
Returning a missed call
You'll see the missed call icon in the status bar when you miss a call.
1. Slide the Notifications panel open to check who the caller is.
2. To return the call, tap Call back.
If you have multiple missed calls, expand the notification to see the calls. You can also tap the
notification to check the missed calls in the Recents tab of the Phone app.
50Phone calls
Answering or rejecting a call
When you receive a phone call, you'll see the caller's photo and number, if available.
Do one of the following:
§ Tap Answer or Decline.
§ If the phone is locked, drag upwards to answer the call or drag it downwards to reject the
call.
You can reject the call and send a text message to the caller by swiping , located at the bottomleft of the screen, to the middle of the screen.
Muting the ringing sound without rejecting the call
Do one of the following:
§ Press the VOLUME DOWN or VOLUME UP button.
§ Press the POWER button.
What can I do during a call?
When a call is in progress, you can turn the speakerphone on, place the call on hold, and more.
Putting a call on hold
To put the call on hold, tap Hold. The status bar then displays the hold call icon .
To resume the call, tap Hold again.
Switching between calls
If you’re already in a call and you accept another call, you can switch between the two calls.
1. When you receive another call, swipe up to accept the second call and put the first call on
hold.
If you want to answer the incoming call and end the current call, drag , located on the bottomright of the screen, to the middle of the screen.
2. To switch between the calls, tap Swap.
Turning the speakerphone on or off during a call
To decrease potential damage to your hearing, do not hold HTC U20 5G to your ear when the
speakerphone is on.
§ On the call screen, tap . The speakerphone icon appears in the status bar.
§ To turn the speakerphone off, tap .
51Phone calls
Muting the microphone during a call
On the call screen, tap to toggle between turning the microphone on or off. When the
microphone is turned off, the mute icon appears in the status bar.
Setting up a conference call
Conference calling with your friends, family, or co-workers is easy. Make or accept a call, and then
simply dial each subsequent call to add it to the conference.
Make sure that you have conference calling service activated. Contact your mobile operator for
details.
1. Make a call to the first conference call participant.
2. When connected, tap
participant is put on hold.
3. When connected to the second participant, tap .
4. To add another participant, tap , and then dial the number of the contact.
5. When connected, tap to add the participant to the conference call. Tap Manage to access
options such as ending the call with a participant.
6. To end the conference call, tap .
, and then dial the number of the second participant. The first
Call history
Use call history to check missed calls, your dialed numbers, and received calls.
1. On the Home screen, tap the phone icon to open the Phone app.
2. If the keypad is open, press to close it.
3. Tap .
4. Do one of the following:
§ Tap next to the name or number to call.
§ Press and hold a name or number in the list to display the options menu.
§ Tap Call historyMissed to filter and display only missed calls.
Adding a new phone number to your contacts from call history
1. On the tab, tap to the left of the new phone number.
2. Tap .
3. Tap Create new contact or tap a contact in the list to save the number to that contact.
52Phone calls
Clearing the call history list
1. Tap Call history.
2. Tap Clear call history.
Blocking a phone number
When you block a phone number, the Phone app declines calls from the number automatically.
1. On the Home screen, tap the phone icon to open the Phone app.
2. If the keypad is open, press to close it.
3. Tap .
4. Press and hold the phone number you want to block, and then tap Block number.
5. Tap Block.
§ To unblock a number, press and hold the number, and then tap Unblock number.
§ To see and manage your list of blocked phone numbers, tap SettingsBlocked numbers.
On the Blocked numbers screen, you can also turn on the UnknownOn/Off switch to
automatically block calls without caller IDs.
53SMS and MMS
SMS and MMS
About the Messages app
The help content here is based on the following app version: 6.8.x.
With Messages, you can send and receive instant text (SMS) and multimedia (MMS) messages
between HTC U20 5G and another phone. MMS can contain text and pictures, recorded voice, audio
or video files, or contact cards (vCard). See your service plan for applicable charges for messaging.
There's also a Messages for web feature that allows you to read and send your messages on your
computer. To learn more about the Messages app for mobile and web, tap Help & feedback
or visit support.google.com/messages.
Sending a text message (SMS)
§ There is a limit on the number of characters for a single text message. Once you go over the
character limit, a new message is created but automatically joined into one when received. As
you near the limit, a character count will appear above the Send button.
§ Your text message automatically becomes a multimedia message if you attach an item, or
compose a very long message.
1. On the Home screen, tap the Messages app.
2. Tap
3. Enter a contact name, mobile number, or email address in the To field. Or select a contact
from the list.
.
54SMS and MMS
4. In the text box, start composing your message.
5. Tap to send the message.
If you're not ready to send the message, press to close the keyboard, and then press to
save the message as a draft.
Sending a multimedia message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS)
with pictures, voice recordings, audio or video files.
Before attaching and sending a video, compress it first so that the file size doesn't exceed the
message size limit.
1. On the Home screen, tap the Messages app.
2. Tap
3. Enter a contact name, mobile number, or email address in the To field. Or select a contact
from the list.
4. Tap to attach a photo or video.
.
Tap , to include other types of attachments, such as a sticker, voice recording, or your
location.
55SMS and MMS
5. Tap the text box, and then enter your message.
6. Tap to send the message.
If you're not ready to send the message, press to close the keyboard, and then press to
save the message as a draft.
Depending on the resolution of your photo or video attachments, they may be displayed as
cropped thumbnails in your multimedia message.
Sending a group message (SMS)
Group messaging makes it easy to send a message to multiple contacts all at once. You can choose to
send a group SMS or group MMS.
1. On the Home screen, tap the Messages app.
2. Tap Create group.
3. In the To field, enter the mobile numbers to send to, separating them with a semicolon.
You can also choose from Top contacts or the contact list.
When choosing from the contact list, tap the name and not the profile photo. If a contact has
multiple numbers, choose one of their mobile numbers.
4. After you finish choosing contacts, tap Next.
5. When prompted, enter an optional group name.
6. Tap the text box, and then compose your message.
7. Tap
If you're not ready to send the message, press to close the keyboard, and then press to
save the message as a draft.
to send the message.
Replying to a message
1. On the Home screen, tap the Messages app.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
3. Tap the text box, and then enter your message.
4. Tap .
Forwarding a message
1. On the Home screen, tap the Messages app.
2. Tap a contact (or phone number) to display the exchange of messages with that contact.
56SMS and MMS
3. Press and hold the message until it is selected, and then tap Forward.
4. Select the contact from the pop-up window. If the contact is not listed, tap New message and
then enter or select a contact.
5. Tap .
Blocking messages from unwanted contacts
Block unwanted messages and keep your Messages screen clean.
1. On the Home screen, tap the Messages app.
2. Press and hold a contact (or phone number) to select.
3. Tap at the top of the screen. When the contact sends you messages, you will not see them
in the Messages screen or receive notifications and calls.
4. To see the conversations you've blocked, tap Spam & blocked. Tap a conversation to
read the messages from a blocked contact or number.
5. To see all blocked contacts and numbers, tap Blocked contacts.
To unblock a number, tap next to the number, and then tap Unblock.
Deleting messages and conversations
Open the Messages app and do any of the following:
To delete aDo these steps
Conversation Press and hold a contact (or phone number) to select it, and then tap .
MessageTap the conversation thread with a contact (or phone number), press and hold the
message to select it, and then tap .
57Contacts
Contacts
Your contact list
The Contacts app lists all contacts you've stored on your Google Account.
1. From the Home screen, swipe up and then find and tap Contacts.
2. Here are some of the things you can do:
§ If you added several Google Accounts on your phone, tap . From the menu:
§ Tap Contacts to view contacts from all your accounts.
§ Tap an account to view only the contacts from that account.
§ Add new contacts to your Google Account. See Adding a new contact on page 58.
§ Save SIM contacts to your phone. See Importing SIM contacts on page 58.
§ Use labels to group contacts. See Grouping contacts into labels on page 59.
§ Sort contacts by first or last name. To choose the sorting order, tap SettingsSort
by.
§ Import contacts from a .vcf file. Tap SettingsImport.vcf file.
You can also export them to a .vcf file.
58Contacts
Adding a new contact
Create new contacts and add them to your Google Account.
1. From the Home screen, swipe up and then find and tap Contacts.
2. Tap .
3. Tap the First name field, and then enter the contact name. Tap to separately enter the
contact's given, middle, or last name and name suffix, such as Jr.
4. Tap to add a photo to the contact.
5. Enter the contact information in the fields provided.
Tap More fields to enter more information.
6. When you're done, tap Save at the top of the screen.
Importing SIM contacts
You can import contacts from your SIM card to your phone.
1. In the Contacts app, tap SIM contacts.
2. Tap the SIM card to import contacts from.
3. Do any of the following:
§ Press and hold a contact to select it. To choose more contacts, select the check box next
to each contact.
§ Tap Select all.
4. Tap Export.
5. When prompted to confirm, tap Export again.
6. Press twice to return to your contact list. . You'll see the SIM contacts added to the list.
After completing the above steps, SIM contacts will be saved to internal storage.
To sync on-device contacts to your Google Account, go to SettingsGoogleAccount services
Contacts sync . Under Back up & sync device contacts, tap Manage settings, and then turn on
Automatically back up & sync device contacts.
Editing contact information
Make changes to an existing contact.
1. From the Home screen, swipe up and then find and tap Contacts.
2. Tap the contact you want to edit.
3. Tap
.
59Contacts
4. Enter the new information.
5. Tap Save.
Grouping contacts into labels
Organize your contacts by grouping them under a label.
1. From the Home screen, swipe up and then find and tap Contacts.
2. Tap Create label.
3. Enter a name for the label, and then tap OK.
4. Tap Add Contacts.
5. Press and hold the first contact you want to add, and then tap the other contacts you want to
add.
6. When you're done selecting, tap Add at the top of the screen.
Sending a message or email to contacts in a label
For billing purposes, each text message is counted separately. For example, if you send a message
to a group of 5 people, you may be billed for 5 messages
1. On the Contacts screen, tap
2. Tap the name of the label you want to send an email or message to.
3. Tap , and then tap Send email or Send message.
.
Editing a label
1. On the Contacts screen, tap
2. Under Labels, tap the label you want to edit.
3. You can:
§ Change the label name by tapping Rename label.
§ Add more contacts to the group by tapping .
§ Remove contacts from the group by tapping Remove contacts.
60Battery
Battery
Tips for extending battery life
How long the battery can last before it needs recharging depends on how you use HTC U20 5G. Try
out some of these tips to help increase battery life.
Use the power management features
§ Turn Battery Saver on in Settings. See
§ Monitoring your battery usage helps identify what's using the most power so you can choose
what to do about it. For details, see Checking battery usage on page 62.
Using Battery Saver mode on page 62.
Manage your connections
§ Turn off wireless connections such as mobile data, Wi-Fi, or Bluetooth when not in use.
§ Turn on Airplane mode when you don't need any wireless connections and you don't want to
receive calls or messages.
Manage your display
Lowering the brightness, letting the display sleep when not in use, and keeping it simple helps save
battery power.
§ Lower the screen brightness when you don't need it. See
§ Set the screen timeout to a shorter time. See Setting when to turn off the screen on page 95.
§ Don't use a live wallpaper for your Home screen. Animation effects are nice to show off to
other people but they drain your battery.
Changing your wallpaper to a plain, black background can also help a little. The less color is
displayed, the less battery is used. See Changing your wallpaper on page 37.
Screen brightness on page 95.
Manage your apps
§ Battery optimization helps extend battery standby time. See
on page 63.
§ Restrict battery usage of apps running in the background. See Enabling background
restriction in apps on page 63.
§ Install the latest software and application updates. Updates sometimes include battery
performance improvements.
Battery optimization for apps
61Battery
§ Uninstall or disable apps that you never use.
Many apps run processes or sync data in the background even when you're not using them. If
there are apps that you don't need anymore, uninstall them.
If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from
continuously running or syncing data. See Disabling an app on page 78.
§ Allowing apps to always get your location will drain the battery. You can set apps to access
your location only when you're using them. See Choosing which apps have access to your
location on page 77.
When you're running low on battery, turn off the location setting temporarily. See Turning
the location setting on or off on page 94.
Limit background data and sync
Background data and sync can use a lot of battery power if you have many apps syncing data in the
background. It’s recommended not to let apps sync data too often. Determine which apps can be set
with longer sync times, or sync manually.
§ In Settings, tap Accounts and check what types of data are being synced in your online
accounts. When the battery is starting to run low, temporarily disable syncing some data.
§ If you have many email accounts, consider prolonging the sync time of some accounts.
§ When you’re not traveling from one place to another, sync weather updates of only your
current location, rather than in all of your named cities. Open the Weather app, and then tap
to edit and remove unneeded cities.
§ Choose widgets wisely.
Some widgets constantly sync data. Consider removing the ones that are not important from
your Home screen.
§ In Google Play Store, tap Settings, and then tap Auto-update apps Don't auto-update
apps if you're fine with updating apps from Google Play Store manually.
Other tips
To squeeze in a little bit more battery power, try these tips:
§ Tone down the ringtone and media volume.
§ Minimize the use of vibration or sound feedback. In Settings, tap Sound
choose which ones you don't need and can disable.
§ Check your apps’ settings as you may find more options to optimize the battery.
Advanced and
62Battery
Using Battery Saver mode
Battery Saver mode helps to increase battery life. Here are some of the things this mode does to save
battery:
§ Turn off location services when the screen is off.
§ Restrict apps from doing things in the background, if they have battery optimization enabled.
§ Restrict apps from syncing data in the background.
§ Turn off Hey Google voice detection when the screen is off.
You can manually turn on Battery Saver mode or set it to turn on automatically when the battery
level reaches a certain percentage.
1. On the Home screen, tap Settings.
2. Tap Battery Battery Saver.
3. Tap TURN ON NOW or TURN OFF NOW to turn Battery saver mode on or off.
To set at what battery level to automatically switch this mode on, tap Set a schedule Based
on percentage. Adjust the slider to set the battery level.
You won't be able to turn off Dark theme if Battery Saver mode turned it on automatically. Turn
off Battery Saver mode if you want to turn off Dark theme.
Displaying the battery percentage
You can check the percentage of remaining battery power right from the status bar.
1. On the Home screen, tap Settings.
2. Tap Battery.
3. Tap the Battery percentage On/Off switch to show the battery percentage on the status bar.
Checking battery usage
See how the system and apps are using the battery and how much power is being used.
1. On the Home screen, tap Settings.
2. Tap Battery.
You'll see how much power is left and about how long it will last.
3. Tap Battery usage.
4. Tap . Tap Show full device usage or Show app usage to toggle between displaying system
and app battery consumption.
63Battery
5. Tap an item to check how it uses the battery.
6. If you see the Manage battery usage section while viewing battery use details, tap the option
underneath it to adjust settings that affect battery usage.
Another way to check the battery usage per app is to go to Settings, and then tap Apps ¬ificationsSee all __ apps. Tap the app you want to check, and then tap AdvancedBattery.
Battery optimization for apps
When you have connections such as Wi-Fi on while the phone is in sleep mode, some apps may still
continue to use the battery. Battery optimization is enabled for most apps by default which helps
prolong battery standby time when you're not using the phone.
The phone needs to be sitting idle for an extended period of time before battery optimization takes
effect.
Turning battery optimization off in apps
If there are apps that you don't want battery optimization enabled, you can turn the feature off in
those apps.
1. On the Home screen, tap Settings.
2. Tap Apps & notifications Advanced Special app access.
3. Tap Battery optimization.
4. Tap Not optimized All apps to see the complete list of apps.
5. To turn off battery optimization in an app, tap the app name, and then tap Don't optimize
Done.
Repeat this process to turn off optimization in other apps.
To filter the list and see which apps have battery optimization disabled, tap All appsNotoptimized.
Enabling background restriction in apps
In some apps, you can enable background restriction to prevent them from using the battery while
running in the background.
When background restriction is enabled, the restricted apps may not work as usual and
notifications may be delayed.
1. From the Home screen, tap Settings
2. Under Recently opened apps, tap an app you want to configure.
If you don't see the desired app, tap See all ___ apps, then tap the app that you want.
3. On the App info screen, tap Advanced
Apps & notifications.
Battery
64Battery
4. Under Manage battery usage, tap Background restriction.
5. Tap Restrict.
Repeat the above steps to turn on background restriction in other apps.
Checking which apps are battery restricted
1. On the Home screen, tap Settings.
2. Tap Battery Adaptive Battery.
3. Tap Restricted apps to see the list of battery restricted apps.
§ You'll see this option only when there are apps running in the background that you've restricted
from using the battery.
§ On the Restricted apps screen, you can enable or disable restriction for each app.
65Storage
Storage
Types of storage
HTC U20 5G allows you to save app data, media, and other files to the following types of storage:
Phone storage
This is the internal storage which contains the Android system, preinstalled apps, email, text
messages, and cached data from the apps. You can also install apps that you've downloaded and
capture photos, videos, and screenshots to this storage.
Storage card
Use your storage card as a removable storage to store and access your media and other files on
HTC U20 5G or any Android phone.
USB storage
You can plug in an external USB storage device such as a USB flash drive or an SD card reader. You
need a special cable to connect HTC U20 5G and a USB storage device.
Freeing up storage space
As you use HTC U20 5G, you'll gradually fill up the storage with content over time. Here are some
tips on how to free up phone storage space.
Manage photos and videos
§ After taking burst shots, keep only the best shot. Discard the rest, if you don't need them.
§ After editing a photo or trimming a video, the original file is kept. Delete original files or
move them elsewhere, such as to your computer.
§ If you're only sending videos through MMS, use a lower resolution. Hi-res video takes up
more space.
§ Turn on Storage manager to help handle old photos and videos on your phone.
Back up data and files
Keep only the most recent app data or files that you often need to use. Back up your other data or
files.
Remove or disable apps
Uninstall apps that you've downloaded if no longer need them. See
Uninstalling an app on page 73.
66Storage
Preinstalled apps can be disabled when you're not using them. See Disabling an app on page 78.
Manually free up space
On the Storage screen, tap Free Up Space. The phone checks the phone storage and suggests items
you can delete.
Copying or moving files between the built-in storage
and storage card
If you're using your storage card as removable storage, you can copy or move your files between the
built-in storage and storage card. You can also copy or move files to or from an external USB storage
device when you have it connected to HTC U20 5G.
1. From the Home screen, tap Settings Storage.
2. Tap Internal shared storage then tap Files, or tap the storage card name.
Or tap the external USB storage device if you have one connected.
3. Do one of the following:
§ Tap one or more file types such as Documents or the media file types. HTC U20 5G
then looks for these file types and displays the files.
§ Open the folder that contains the files you want to copy or move.
4. To select or deselect files:
§ Press and hold a file to select it. To select more files, tap each file.
§ Tap a file to deselect it.
§ To select all files, tap Select all.
If the file size of the selected files is big, tap Compress to compress them into a zip file.
5. Tap
6. Tap to open the slideout menu, and then choose where you'd like to copy or move your
files.
7. Tap Copy or Move.
, and then tap Copy to or Move to.
Copying files between HTC U20 5G and your computer
You can copy your music, photos, and other files to HTC U20 5G.
Save and close your files before copying them from your computer to HTC U20 5G, or vice versa.
1. Connect HTC U20 5G to the computer using your USB Type-C cable.
2. On HTC U20 5G, unlock the screen if it's locked.
67Storage
3. Slide the Notifications panel open. Tap Android SystemCharging this device via USB, and
then do the following:
§ Under the USB controlled by setting, select This device.
§ Under the Use USB for setting, select File Transfer.
4. When you see a pop-up window appear on your computer, choose to view files.
If the pop-up window doesn't appear, open a file management app such as File Explorer on
your computer. Click HTC U20 5G to access files in the internal storage or storage card.
5. Copy the files from your computer to HTC U20 5G, or vice versa.
6. After copying the files, disconnect HTC U20 5G from the computer.
Unmounting the storage card
When you need to remove the storage card while HTC U20 5G is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
1. From the Home screen, tap Settings Storage.
2. Under Portable storage, tap .
68Transfer
Transfer
Ways of getting content from your previous phone
Depending on the operating system in your old phone, choose the proper method of getting its
content onto HTC U20 5G.
From an Android phone
There are two ways you can do:
§ Use your Google Account to back up and restore data.
Back up your old phone to your Google Account first. When you set up HTC U20 5G for the
first time, sign in to your Google Account and restore your old phone's data to HTC U20 5G.
§ Use the HTC Transfer Tool.
On your old HTC or other Android phone, download the HTC Transfer Tool and use it to
transfer your content to HTC U20 5G. See
page 68.
Transferring content from an Android phone on
From an iPhone
Download and install the Google Drive™ app on your iPhone, and use it to back up iPhone content to
your Google Account.
On HTC U20 5G, go to Settings, tap System
then tap iPhone to see the instructions. You can also visit https://www.android.com/switch/.
AdvancedGet content from another phone, and
Transferring content from an Android phone
On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to
HTC U20 5G.
The types of content on your old phone that the HTC Transfer Tool can transfer include contacts,
call histories, music, photos, videos, certain settings, and more.
1. From the Home screen, tap Settings System.
2. Tap Advanced Get content from another phone.
3. Choose whether to transfer from an HTC Android phone or other Android phone.
4. On the Get content from another phone screen, tap Next.
5. Follow the steps shown on HTC U20 5G to download the HTC Transfer Tool to your old
phone, install it, and open the tool.
69Transfer
6. When you see a PIN on your old phone, make sure the same PIN also appears on
HTC U20 5G before you continue.
If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may
mean that your old phone is unable to connect to HTC U20 5G. When this happens, try
another transfer method.
7. Tap Confirm on your old phone.
8. On your old phone, choose the types of content you want to transfer, tap Transfer.
9. Wait for the transfer to finish.
10. Tap Done on both phones.
Transferring photos, videos, and music between your
phone and computer
Here are ways you can transfer your media from or to your computer.
§ Connect HTC U20 5G to your computer. Your computer will recognize it just like any
removable USB drive, and you can copy your media between them. See Copying files between
HTC U20 5G and your computer on page 66.
§ Use cloud storage services to put your media in one place so you can manage them anywhere
—on your computer, HTC U20 5G, and other mobile devices.
70Backup and reset
Backup and reset
Backing up HTC U20 5G
Back up HTC U20 5G to Google Drive so you can restore content such as app data and settings after
a factory reset or when restoring your data to another Android device.
1. From the Home screen, tap Settings System Backup.
2. Make sure Back up to Google Drive is turned on.
To select a backup account other than your primary Google Account, tap Account and then
select another Google Account. You can also tap Add account to add a new Google Account for
your backup.
The auto backup feature in Android will periodically back up HTC U20 5G to a private folder in
Google Drive. Backup data will not count towards your Google Drive storage quota. Large files or
files that app developers have chosen to exclude will not be backed up.
You can also tap Back up now to manually back up HTC U20 5G anytime.
Backing up photos and videos
Use Google Photos™ to back up your photos and videos to your Google Account.
The help content here is based on the following app version: 5.18.x.
Turning on backup
When you turn on backup, Google Photos automatically backs up camera shots to your Google
Account—whether they're stored in internal storage or your storage card.
1. Open the Google Photos app.
2. Do one of the following:
§ If this is your first time opening Google Photos, tap Turn on Backup, and then follow
the onscreen instructions.
§ Turn on backup in Google Photos settings:
1. Tap your profile photo on the top-right corner of the screen.
2. Tap Photos settings Back up & sync.
3. Turn on Back up & sync.
71Backup and reset
Backing up media folders
Here's how to back up other folders such as Downloads or Screenshots and media folders you
created.
1. Tap your profile photo on the top-right corner of the screen.
2. Tap Photos settings Back up & sync Back up device folders.
3. Choose the folders you want to back up to your Google Account.
Resetting network settings
Reset the network settings when you're having problems connecting HTC U20 5G to the Internet or
Bluetooth devices.
1. From the Home screen, tap Settings System Advanced Reset options.
2. Tap Reset Wi-Fi, mobile & Bluetooth.
3. Tap Reset settings.
4. Tap Reset settings again.
Resetting HTC U20 5G (Hard reset)
If HTC U20 5G has a persistent problem that cannot be solved, you can perform a factory reset (also
called a hard reset or master reset). A factory reset reverts HTC U20 5G back to its initial state—the
state before you turned it on for the first time.
Apps you've downloaded and installed, your accounts, your files, as well as system and app data
and settings will be removed. Be sure to back up any data and files you want to keep before you do
a factory reset.
1. From the Home screen, tap Settings
2. Tap Erase all data (factory reset).
3. Tap Erase all data.
4. Tap Erase all data again.
A factory reset may not permanently erase all data, including personal information.
SystemAdvancedReset options.
72Installing and removing apps
Installing and removing
apps
Getting apps from Google Play Store
Google Play Store is the place to go to find new apps for HTC U20 5G. Choose from a wide variety of
free and paid apps ranging from productivity apps, entertainment, to games.
§ To purchase apps and other content on Google Play Store, you can use the payment methods
from your Google Account. When you make your first purchase, your selected payment method
will be added to your Google Account. To learn more about accepted payment methods, see
support.google.com/googleplay.
§ The available payment methods vary by country.
Finding and installing an app
When you install apps and use them on HTC U20 5G, they may require access to your personal
information or access to certain functions or settings. Download and install only apps that you trust.
Be cautious when downloading apps that have access to functions or a significant amount of your
data on HTC U20 5G. You’re responsible for the results of using downloaded apps.
1. On the Home screen, tap Play Store.
2. Tap the search bar and enter the app name you're looking for.
3. When you see the app in the search results list, tap it and read its description and user
reviews.
4. Do one of the following:
§ To install a free app, tap Install.
§ To install a paid app, tap the price button. If you have not added a payment method to
your Google Account, tap Continue, and then select the payment method.
Apps sometimes get updated with improvements or bug fixes. By default, updates are
automatically downloaded when you're connected to a Wi-Fi network. In the Google Play Store
app settings, you can turn auto-update off. See Installing app updates from Google Play Store on
page 35.
73Installing and removing apps
Restoring apps from Google Play Store
If you performed a factory reset or had some favorite apps on another Android device, you can easily
reinstall your apps on HTC U20 5G.
1. On the Home screen, tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games and swipe to the Library tab.
4. Tap Install next to the app you want to restore.
Downloading apps from the web
You can download apps directly from websites.
Apps downloaded from websites can be from unknown sources. To help protect HTC U20 5G and
your personal data, we strongly recommend that you only download from websites you trust.
1. Open the browser, and then go to the website where you can download the app you want.
2. If prompted, tap Settings, and then turn on Allow from this source.
3. Follow the website's download instructions for the app.
To review installation permissions for installed apps, go to Settings Apps & notifications
Advanced Special app access Install unknown apps.
Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen or Home screen, press and hold the app you want to remove, and then drag it
to Uninstall.
If you uninstalled a purchased app, check support.google.com/googleplay for information about
refunds.
74Working with apps
Working with apps
App shortcuts
If an app provides shortcuts to some of its common functions, you'll see them when you press and
hold the app icon.
Not all apps support this feature.
1. Press and hold an app icon on the Apps screen or Home screen.
2. From the menu, tap the shortcut you want to use.
§ You can also drag a shortcut to add it to the Home screen.
§ You'll see in the menu if the app provides widgets. Tap the icon to choose a widget to add to
the Home screen.
75Working with apps
Switching between recently opened apps
It's easy to switch between apps you've opened recently.
Press to see your recently-opened apps.
§ To go back to an app, scroll through the cards to find the app
and tap it.
§ To remove an app, drag it up.
§ To remove all the apps from this list, swipe right until you see
Clear all and then tap it.
Or, press
twice to quickly switch between two most recently used apps.
Working with two apps at the same time
1. Open the first app you want to use, and then press .
2. At the top border of the app, press and hold the app icon.
3. Tap Split screen. A screen divider will appear and you'll see two screens.
4. Do one of the following:
§ If there are open apps in the recent apps list, tap an app you want to use on the second
screen.
§ Press , and then find and open the app you want to use on the second screen.
To turn off the split-screen view, drag the handle of the screen divider to the top or bottom edge of
the screen.
76Working with apps
Using picture-in-picture
Keep a small window of the video you're watching or a supported app onscreen while you do other
things on HTC U20 5G.
Not all apps support picture-in-picture.
1. Open a supported app, such as a video player or video call app, and start the video. Display the
video in full screen.
2. Press .
The video continues to play in a small window at the bottom-right corner of the screen.
3. While viewing the video, you can do other things at the same time, such as use another app.
4. Drag the small window to move it to another position.
Double-tap the window to display the video in full screen again.
How do I check whether an app supports picture-in-picture?
The app info will show the picture-in-picture option if the app supports it.
1. Press and hold the app icon, and then tap .
2. On the App info screen, tap Advanced. Then check if there's the Picture-in-picture option.
It is enabled by default.
To turn this feature on or off, tap Picture-in-picture, and then tap the Allow picture-in-picture
On/Off switch.
To check which apps support picture-in-picture, go to Settings, and then tap Apps & notificationsAdvancedSpecial app accessPicture-in-picture.
Controlling app permissions
When you use apps the first time, you'll be prompted to grant them permissions to access certain
data or features, such as your location, storage, or microphone. This gives you more control over
your apps.
§ If you suspect a certain app of being malicious or requesting unnecessary permissions, you
should choose Deny.
§ If you choose Deny in a trusted app, it might not work or have limited functionality. If this
happens, go to Settings to change the app permissions.
1. From the Home screen, tap Settings Apps & notifications.
2. Tap Advanced
Permissions manager.
77Working with apps
3. Tap a data type or feature to check which apps have permissions to use it.
4. Tap an app. Choose whether to allow or deny it access to the data or feature.
To change the different types of permissions for an app, press and hold the app on the Home
screen or Apps screen, and then tap Permissions.
Choosing which apps have access to your location
Check which apps have access to your location. You can set whether to allow or deny location access
for each app.
1. From the Home screen, tap Settings Location.
2. Tap App permission.
3. Tap the app whose location permission you want to change.
4. Select one of the following permissions:
OptionDescription
Allow all the timeAlways give the app location access. This option may not be
available in some apps.
Allow only while using
the app
DenyStop the app from accessing your location.
Give location access only when you're using the app.
Setting default apps
In Settings, you can choose default apps for web browsing, text messaging, and more.
1. On the Home screen, tap Settings.
2. Tap Apps & notifications.
3. Tap Default apps.
4. Choose your default launcher, web browser, text messaging apps, and more.
Setting up app links
If there's more than one app that can be opened when you tap a link—such as a shared social post or
media link—you may be prompted to choose the app you want to use. When you're prompted after
you've tapped a link, select an app, and then tap Always to set that app as the default app to use.
You can also go to Settings to see how app links have been set up for different apps and change them.
1. On the Home screen, tap Settings.
2. Tap Apps & notifications.
78Working with apps
3. Tap Default apps.
4. Tap Opening links.
5. Tap the app you want to configure, and then tap Open supported links.
6. Select Open in this app to always open the app without being prompted when you tap a link.
You can also choose whether to always be prompted to choose the app or never use the app
for opening links.
Disabling an app
Apps, even if not used often, may be running in the background and downloading data. If an app
cannot be uninstalled, you can disable it.
1. On the Home screen, tap Settings.
2. Tap Apps & notifications.
3. At the bottom of Recently opened apps, choose to see all apps.
4. Tap the app, and then tap Disable.
You can also press and hold an app on the Home screen or Apps screen, tap , and then tap
Disable.
79Using apps
Using apps
Using the Clock
Get more from the Clock app than just the regular date and time. Use your phone as a world clock to
see the date and time in cities across the globe. You can also set alarms or track your time using the
stopwatch or timer.
Setting the date and time manually
1. Depending on your HTC device model, open the Clock app from the Home screen or Apps
screen.
2. On the World Clock tab, tap Set date & time.
3. Tap the Use network-provided time On/Off switch and the Use network-provided time
zone On/Off switch to turn the options off.
4. Set the time zone, date, and time as required.
To enable or disable military time format, tap the Use 24-hour formatOn/Off switch.
Setting your home city
1. On the World Clock tab, tap Set home time zone.
2. Enter your home city’s name.
3. Scroll through the list and tap your home city.
Adding a city to the World Clock screen
1. On the World Clock tab, tap .
2. Enter the city name you want to add.
3. Scroll through the list and tap the city that you want to add.
Setting an alarm
You can set up one or more alarms.
1. Depending on your HTC device model, open the Clock app from the Home screen or Apps
screen.
2. On the Alarms tab, select the check box of an alarm and then tap that alarm.
3. Use the scroll wheels to set the alarm time.
80Using apps
4. If you want the alarm for multiple days, tap Repeat.
5. Tap Done.
§ To turn off an alarm, clear the check box of that alarm.
§ If you need to set more than three alarms, tap .
§ TapSettings to set the alarm volume, make the alarm sound louder gradually, and more.
Snoozing or dismissing the alarm
When the alarm on your HTC device goes off, tap or swipe up the onscreen controls to dismiss or
snooze the alarm. If you're using a smartphone, you can also press the VOLUME buttons to snooze,
or flip the phone to dismiss the alarm.
To change your alarm settings:
1. On the Alarms tab, tap
Settings.
2. You can change settings such as alarm volume, snooze duration, and more.
Deleting an alarm
1. On the Alarms tab, tap Delete.
2. Select the alarms you want to delete and then tap Delete.
81Using apps
Checking Weather
Use the Weather app and widget to check the current weather and weather forecasts for the next
few days. In addition to your current location, you can view weather forecasts for other cities
around the globe.
1. Depending on your HTC device model, open the Weather app from the Home screen or Apps
screen. You can also tap the weather icon shown on the upper-right corner of the weather
clock widget.
You'll see the weather for different cities, including where you are.
2. Swipe to the Hourly and Forecast tabs to view hourly and daily weather forecasts.
3. To check the weather in other cities, tap , and then select the city you want.
4. To add more cities, tap and then enter the location.
5. To change the temperature scale, update schedule, and more, tap Settings.
Your settings in the Weather app also control the weather information that is shown in the Clock.
Changing the city on the weather clock
Change the city on the weather clock directly from the widget.
1. On the weather clock widget, tap the name of the currently displayed city.
2. Tap .
3. Enter the name of the city want to search for. As you type, suggestions will be listed on the
screen.
If you can't see the list of suggestions, press the button to close the onscreen keyboard first.
4. Tap the city you want to add.
5. Tap the city to select it as the city to display on the weather clock.
If you are prompted to confirm your choice, tap OK.
82Using apps
What you can do on Google Photos
The help content here is based on the following app version: 5.18.x.
In the Google Photos app, sign in to your Google Account to access your backed up photos and
videos. Here are some of the things you can do when using Google Photos.
§ View, edit, and share your photos and videos.
§ Select photos and videos for sharing, archiving, and more. To select multiple photos and
videos, do any of the following:
§ Press and hold a date to select all photos and videos captured on that date.
§ Press and hold a thumbnail to select it, and then tap more thumbnails.
§ Create albums, collages, animations, and movies.
§ Search for people, pets, things, or places in your photos.
To learn more about Google Photos, tap your profile photo on the top-right corner of the screen,
and then tap Help & feedback. Or, you can visit support.google.com/photos.
Cropping a photo
1. Open the Google Photos app.
2. Tap a photo thumbnail to view it full screen.
3. Tap Crop, and then do any of the following:
§ Tap Auto to automatically straighten the photo. You can also gradually straighten the
photo by dragging the slider.
§ Tap
§ Tap
§ Crop the photo by dragging one of the corners of the crop box.
§ Tap
cropping documents.
To select the boundary of the document, tap Auto or manually drag the borders.
4. While you're editing, press and hold the photo to compare your changes to the original.
5. Tap Reset if you need to start over. When you've finished cropping, tap Done.
6. Do one of the following:
§ Tap Cancel to undo the edits and start over.
§ Tap Save copy to save the changes as a new photo.
, and then choose an aspect ratio to use for cropping the photo.
to rotate the photo 90 degrees.
to adjust the perspective of the photo. This is best for straightening and
Trimming a video
1. Open the Google Photos app.
2. Tap a video thumbnail to view it in full screen.
83Using apps
3. Tap , and then drag the trim sliders to the part where you want the video to begin and end.
You can also stabilize or rotate the video, as well as mute the audio.
4. Tap
5. Tap Save copy.
The trimmed video is saved as a copy. The original video remains unedited.
to preview your trimmed video.
Sound Recorder
Use Sound Recorder to record the audio of lectures, interviews, and more.
1. From the Home screen, swipe up and then find and tap Sound Recorder.
2. Hold the microphone near the sound source.
3. Tap to start recording a voice clip.
Sound Recorder can run in the background while you do other things on HTC U20 5G, except
when you open other apps that also use audio functions.
4. Tap
5. Tap to stop recording.
6. Tap Save.
to pause the recording.
§ Sound Recorder stops and saves the recording when you leave the app. This app does not
support recording audio in the background on HTC U20 5G.
§ To see your recorded voice clips, tap . Tap a voice clip to play it.
84Internet connections
Internet connections
Turning the data connection on or off
Turning your data connection off saves battery life and money on data charges.
§ You need a 5G NR/4G LTE plan to use your operator's 5G NR/4G LTE network for voice calls
and data services. Check with your operator for details.
§ Dual SIM supports both 5G NR and 4G LTE SIM cards. Only one card can use 5G NR at a time.
1. Open the full Quick Settings panel. See
2. Tap the Mobile data tile to turn the data connection on and off.
If you do not see the Mobile data tile on the Quick Settings panel, swipe left to see more tiles.
If you don’t have the data connection turned on and you’re also not connected to a Wi-Fi
network, you won’t receive automatic updates to your email, social network accounts, and other
synced information.
Using Quick Settings on page 22.
Managing your data usage
If you're on a limited data allowance, it's important to keep track of the activities and apps that
usually send and receive data, such as browsing the web, syncing online accounts, and sending email
or sharing status updates.
Here are some other examples:
§ Streaming web videos and music
§ Playing online games
§ Downloading apps, maps, and files
§ Refreshing apps to update info and feeds
§ Uploading and backing up your files to your online storage account
§ Using HTC U20 5G as a Wi-Fi hotspot
§ Sharing your mobile data connection by USB tethering
To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online
accounts and emails to sync less frequently.
85Internet connections
Data Saver
Data Saver helps you limit cellular data costs by restricting background data usage. You can also set
applications to always have access to a data connection—such as your email app—to be ignored by
Data Saver.
1. From the Home screen, tap Settings Network & internet.
2. Tap Data Saver and then tap the On/Off switch to turn it on or off.
3. Tap Unrestricted data, and then tap the On/Off switch next to those apps that you want to
still have access to data connection even if Data Saver is turned on.
Turning data roaming on or off
Connect to your mobile operator’s partner networks and access data services when you’re out of
your mobile operator’s coverage area.
Using data services while roaming may be costly. Check with your mobile operator for data
roaming rates before you use data roaming.
1. On the Home screen, tap Settings.
2. Tap Network & internet Mobile network.
3. In dual SIM phone models, switch to the tab of the SIM card that you want to set.
4. Tap the Roaming On/Off switch to turn it on or off.
Keeping track of your mobile data usage
Monitor your mobile data usage to help prevent overages.
Data usage measured by HTC U20 5G may differ from, and be less than, your actual data usage.
1. From the Home screen, tap Settings
2. Tap Mobile network.
3. In dual SIM phone models, choose the SIM card you use for your data connection.
4. Make sure Mobile data is turned on.
Network & internet.
86Internet connections
5. Tap Data usage.
You'll then see a graph that displays your mobile data usage to date.
6. Tap . Do the following to set display options for the graph:
§ Tap App data usage cycle to set the day of the month when your data usage cycle resets.
This date is usually the start of your monthly billing cycle.
§ Turn on Set data warning. Tap Data warning to set how much data is used before you
get alerts.
§ Turn on Set data limit. Tap Data limit to set how much data is used before your data
connection automatically turns off.
When setting a data warning or data limit, tap to change the unit to megabytes (MB) or
gigabytes (GB).
Viewing app data usage
1. From the Home screen, tap Settings Network & internet.
2. Tap Mobile network.
3. In dual SIM phone models, choose the SIM card you use for your data connection.
4. Make sure Mobile data is turned on.
5. Tap Data usage.
6. Scroll down to see a list of apps and their data usage info.
7. Tap an app to see more details.
Wi-Fi connection
To use Wi-Fi, you need access to a wireless access point or “hotspot”.
The availability and strength of a Wi-Fi signal varies depending on objects the Wi-Fi signal has to
pass through (such as buildings or a wall between rooms).
Turning Wi-Fi on or off
1. From the Home screen, tap Settings Network & internet.
2. Tap the Wi-Fi On/Off switch to turn Wi-Fi on or off.
3. Tap Wi-Fi to see a list of detected wireless networks.
Scroll down to the bottom of the screen to see Saved networks.
87Internet connections
Connecting to a Wi-Fi network
1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks.
See Turning Wi-Fi on or off on page 86.
2. Tap a Wi-Fi network you want to connect to.
3. If you selected a secured network, enter the network key or password.
4. Tap Connect. You'll see the Wi-Fi icon in the status bar when connected.
Connecting to VPN
Add virtual private networks (VPNs) so you can connect and access resources inside a local network,
such as your corporate or home network.
Before you can connect HTC U20 5G to your local network, you may be asked to:
§ Install security certificates.
§ Enter your login credentials.
§ Download and install a required VPN app, such as for connecting to a secured enterprise
network. Contact your network administrator or VPN provider for details.
Also, HTC U20 5G must first establish an Internet connection before you can start a VPN
connection.
Adding a VPN connection
You must first set a lock screen PIN, password, or pattern before you can use credential storage
and set up the VPN.
1. On the Home screen, tap Settings.
2. Tap Network & internet
3. Enter the VPN settings and set them up according to the security details your network
administrator gave you.
4. Tap Save.
AdvancedVPN , and then tap .
Connecting to a VPN
1. On the Home screen, tap Settings.
2. Tap Network & internet Advanced VPN.
3. Tap the VPN that you want to connect to.
4. Enter your log in credentials, and then tap Connect. When you’re connected, the VPN
connected icon appears in the notification area of the status bar.
To disconnect from a VPN connection, tap the VPN connection, and then tap Disconnect.
You can then open the web browser to access resources such as your corporate network intranet.
88Internet connections
Installing a digital certificate
Use client and Certificate Authority (CA) digital certificates to enable HTC U20 5G to access VPN or
secured Wi-Fi networks, and also to provide authentication to online secure servers. You can get a
certificate from your system administrator or download it from sites that require authentication.
§ You must set a lock screen PIN or password before installing a digital certificate.
§ Some apps such as your browser or email client let you install certificates directly in the app. See
the app's help for details.
1. Save the certificate file in the root folder on HTC U20 5G or your storage card.
2. From the Home screen, tap Settings
3. Tap Advanced Encryption & credentials Install from storage.
4. Tap to choose where you saved the certificate.
5. Browse to the certificate and select it.
6. Enter a name for the certificate. Select how the certificate will be used: for VPN and apps or
Wi-Fi.
7. Tap OK.
Security.
Using HTC U20 5G as a Wi-Fi hotspot
Share your data connection with other devices by turning HTC U20 5G into a Wi-Fi hotspot.
§ Make sure the data connection is turned on before sharing HTC U20 5G as a Wi-Fi hotspot.
§ Contact your mobile service provider if a hotspot feature needs to be added to your data plan.
1. On the Home screen, tap Settings.
2. Tap Network & internet
3. Enter a Wi-Fi hotspot name or use the default name.
Hotspot & tetheringWi-Fi hotspot.
89Internet connections
4. Choose the type of security and set the password for your Wi-Fi hotspot. If you selected
None in Security, you don’t need to enter a password.
The password is the key other people need to enter on their device so they can connect and use
HTC U20 5G as a Wi-Fi hotspot.
5. Tap the Wi-Fi hotspot On/Off switch to turn it on.
HTC U20 5G is ready to be used as a Wi-Fi hotspot when you see
After turning on Wi-Fi hotspot, tap on the Wi-Fi Hotspot settings screen to share the
password as a QR code. This allows you or people you trust to easily get the password on other
devices without having to type it manually.
on the status bar.
Sharing your Internet connection over USB
No Internet connection available for your computer? No problem. Use the data connection of
HTC U20 5G to connect to the Internet.
§ You may need to have USB tethering added to your data plan, and it may incur additional cost.
Contact your mobile service provider for details.
§ Make sure that mobile data is turned on.
1. Connect HTC U20 5G to your computer using a USB Type-C cable.
2. On the Home screen, tap Settings.
3. Tap Network & internet
4. Tap the USB tethering On/Off switch to turn it on.
Hotspot & tethering.
90Wireless sharing
Wireless sharing
Turning Bluetooth on or off
1. From the Home screen, tap Settings Connected devices.
2. Tap Connection preferences Bluetooth, then tap the On/Off switch to turn the Bluetooth
connection on and off.
3. Tap Pair new device to see a list of available devices.
Turn off Bluetooth when not in use to save battery power, or in places where using a wireless
device is prohibited, such as on board an aircraft and in hospitals.
Connecting a Bluetooth headset
You can connect a compatible Bluetooth accessory such as a Bluetooth A2DP stereo headset to
HTC U20 5G.
Before you connect your headset, make it discoverable so HTC U20 5G can find it. Refer to your
headset manual for details.
1. Turn Bluetooth on and check the list of available devices.
Turning Bluetooth on or off on page 90.
See
2. Tap the name of your headset in the Available Devices section. HTC U20 5G pairs with the
headset and the headset connection status is displayed in the Paired Devices section.
3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.
91Wireless sharing
Reconnecting a Bluetooth headset
Normally, you can easily reconnect your headset by switching on Bluetooth on HTC U20 5G, and
then turning on the headset.
However, you might have to connect manually if your headset has been used with another Bluetooth
device.
1. Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 90.
2. Tap the headset’s name in the Previously connected devices section.
3. If prompted to enter a passcode, try 0000 or 1234, or consult the headset documentation to
find the passcode.
If you still cannot reconnect to the headset, follow the instructions in Unpairing from a Bluetooth
device on page 91, and then follow the steps under Connecting a Bluetooth headset on page 90.
Unpairing from a Bluetooth device
1. Turn Bluetooth on and check the list of paired devices.
See Turning Bluetooth on or off on page 90.
2. In the Previously connected devices section, tap next to the device to unpair.
3. Tap Forget.
Receiving files using Bluetooth
HTC U20 5G lets you receive various files with Bluetooth including photos, contact info, and
documents such as PDFs.
Refer to the device’s documentation for instructions on sending information over Bluetooth.
1. Turn Bluetooth on.
See Turning Bluetooth on or off on page 90.
2. On the sending device, send one or more files to HTC U20 5G.
3. If asked, accept the pairing request on HTC U20 5G and on the sending device. You may also
be prompted to enter the same passcode or confirm the auto-generated passcode on both
devices.
You'll then get a Bluetooth authorization request.
4. Tap Pair.
5. When HTC U20 5G receives a file transfer request notification, slide the Notifications paneldown, tap the incoming file notification, and then tap Accept.
$ 10,00
$ 12,00
92Wireless sharing
6. When a file is transferred, a notification is displayed. Slide the Notifications panel down, and
then tap the relevant notification.
7. Tap the received file to view it.
Using NFC
With built-in NFC (near field communication) on HTC U20 5G, you can make contactless payments
through certain payment apps such as Google Pay™. You may also be able to read data from NFC
cards or other devices through supported apps.
To do contactless payment or read data, you must turn NFC on. Make sure the NFC area (shaded)
on the back of HTC U20 5G is close to the terminal, card, or device when you tap your phone.
To learn more about Google Pay, visit support.google.com/pay.
93Wireless sharing
Turning NFC on or off
1. On the Home screen, tap Settings.
2. Tap Connected devices Connection preferences, and then tap the NFC On/Off switch to
turn it on and off.
94Common settings
Common settings
Changing your ringtone
Make sure the volume is on.
1. From the Home screen, tap Settings Sound.
2. Tap Phone ringtone.
3. Select a ringtone from the list.
4. If you want to add a ringtone, tap and then choose where you want to add the ringtone
from.
5. When you're done selecting your ringtone, tap OK.
Changing your notification sound
Make sure the volume is on.
1. From the Home screen, tap Settings Sound.
2. Tap Default notification sound, and then select one from the list.
3. Tap OK.
Turning the location setting on or off
When the location setting is turned on, you can get information such as nearby restaurants and
driving route suggestions based on your current location.
1. From the Home screen, tap Settings Location.
2. Tap the Use location On/Off switch to toggle location services on or off.
If you turn the location setting off, apps and services will not be able to get your device location,
but you may still get local results and ads based on your device's IP address.
95Common settings
Airplane mode
When you enable Airplane (Flight) mode, all wireless radios on HTC U20 5G are turned off,
including the call function, data services, Bluetooth, and Wi-Fi.
When you disable Airplane mode, the call function is turned back on and the previous state of
Bluetooth and Wi-Fi is restored.
§ You can manually turn Bluetooth and Wi-Fi back on after enabling Airplane mode.
§ If Wi-Fi hotspot and Bluetooth tethering are turned on, enabling Airplane mode turns them off.
You need to manually turn them back on after you disable Airplane mode.
Do any of the following to turn Airplane mode on or off:
§ In Settings
mode on or off.
§ With two fingers, swipe down from the status bar to open the Quick Settings panel. Tap the
Airplane mode tile to turn airplane mode on or off.
When enabled, the Airplane mode icon is displayed in the status bar.
Network & internet, tap the Airplane mode On/Off switch to turn Airplane
Setting when to turn off the screen
After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time
before the screen turns off.
1. From the Home screen, tap Settings Display.
2. Tap Advanced.
3. Tap Screen timeout, and then tap the time before the screen turns off.
Screen brightness
Increase screen brightness to make reading the screen easier, or decrease the brightness level to
reduce eye strain.
1. From the Home screen, tap Settings Display.
2. Tap Brightness level. Drag the slider to set the maximum brightness you want for your
screen.
Adaptive brightness, which is turned on by default, automatically changes the screen brightness
to suit your lighting condition. It may exceed the maximum level that you've manually set. To
turn this feature off, tap Adaptive brightness, and then tap the On/Off switch.
96Common settings
Dark theme
Dark theme can help reduce eye strain. It displays the system background and supported apps in
black.
1. From the Home screen, tap Settings Display.
2. Tap the Dark theme On/Off switch to turn it on or off.
When Battery Saver mode is on, your phone also turns on Dark theme automatically. See Using
Battery Saver mode on page 62 for details.
Night Light
Adjust the screen from blue to a warmer color to help reduce eye strain when viewing it at night.
1. From the Home screen, tap Settings Display.
2. Tap Night Light, and then tap Schedule to set a schedule when to turn on the feature.
3. Tap Turn on until _____.
4. With Night Light turned on, drag the slider to adjust the color temperature. Dragging the
Intensity slider to the right filters out more blue light.
Tap Turn On/Turn Off to toggle this feature immediately.
Changing the default font size
1. From the Home screen, tap Settings Display.
2. Tap Advanced Font size, and then select the size you want.
Adjusting the display size
Resize items and fonts on the screen to make them easier to see.
1. From the Home screen, tap Settings Display.
2. Tap Advanced Display size.
3. Tap or , or drag the slider to increase or decrease the size of fonts or items on the
screen.
Swipe left or right above Preview to see the actual look of your selected display size.
97Common settings
Touch sounds and vibration
Some people like the sound or vibration feedback they get when touching the screen, and some
don't. You can turn on or off various types of touch sounds and vibration on HTC U20 5G.
§ Touch tones when tapping the phone dial pad
§ Touch sounds when tapping onscreen items
§ Screen lock sounds
§ Vibration when pressing navigation buttons
§ Touch sound and vibration when tapping the keyboard
Turning touch sounds and vibration on and off
1. From the Home screen, tap Settings Sound.
2. Tap Advanced.
3. Under Other sounds and vibrations, select the options you want to turn on or off.
Turning off keyboard sounds and vibration
1. From the Home screen, tap Settings System Language & input.
2. Tap Virtual keyboard Gboard Preferences.
3. Under Key press, you can:
§ Tap the Sound on keypress On/Off switch to turn on or off the keyboard sounds.
§ Tap the Haptic feedback on keypress On/Off switch to turn on or off keyboard
vibration.
Changing the display language
Changing the language adjusts the keyboard layout, date and time formatting, and more.
You can choose several languages and specific dialects so that apps with localized content will
display correctly.
1. From the Home screen, tap Settings System Language & input.
2. Tap Languages. The first language in the list is the default display language.
3. Tap Add a language to add another language to the list, and then select the regional variant
of the language.
You can press and hold next to the language you want, and drag it to the beginning of the list
to set it as your display language.
4. To remove languages from the list, tap
to remove.
Remove and then select the languages you want
98Common settings
Do not disturb mode
Turn on Do not disturb mode to block visual disturbances, mute sound, and stop vibration.
1. With two fingers, swipe down from the top of the screen to open Quick Settings.
2. Tap to toggle Do not disturb mode on and off. If necessary, swipe to the next screen in the
Quick Settings panel to see the icon.
Blocking or muting notifications
Choose whether to block pop-up notifications or mute the notification sound.
1. Go to Settings, and then tap Sound Do Not Disturb.
2. Tap Restrict notifications, and then choose an option:
§ No sound from notifications: Mutes the notification sound but still displays the visual
notifications.
§ No visual or sound from notifications: Prevents visual notifications from appearing
and mutes their sound.
§ Custom: Lets you customize the behavior when the screen is on or off.
Setting exceptions to allow bypassing Do not disturb mode
Set exceptions so you can bypass Do not disturb mode and still be able to receive calls, messages,
and more.
1. Go to Settings, and then tap Sound Do Not Disturb.
2. Under Mute device but allow exceptions, set what's allowed to bypass Do not disturb mode:
§ Tap CallsAllow calls. Choose whether to allow incoming calls and from whom:
anyone, contacts only, or starred contacts.
You can also choose whether to allow repeat callers.
§ Tap SMS, MMS, and messaging appsAllow messages. Choose whether to allow
incoming messages and from whom.
§ Tap See all exceptions to choose more options.
99Common settings
Setting a Do not disturb schedule
Schedule Do not disturb to turn on automatically. For example, you can set it to turn on during a
weekly meeting.
1. Go to Settings, and then tap Sound Do Not Disturb.
2. Tap Schedules Add more.
3. Choose whether to set an Event or Time schedule. Enter a name, and then tap Add.
4. Customize the settings for the schedule.
Schedule typeSettings
Event§ Select a calendar you want to make the schedule for.
§ Set a condition for the type of reply.
Time§ Set the days.
§ Set the start and end times.
§ Choose whether to allow alarms to override the set end time.
To set exceptions for the event or time schedule, tap Do Not Disturb behavior. Select Create
custom settings for this schedule, and then tap .
5. When you're done, press .
To toggle an event or time schedule, select or clear its checkbox.
HTC, the HTC logo, and all other HTC product and feature names are trademarks or registered
trademarks in the U.S. and/or other countries of HTC Corporation and its affiliates.
Google, Android, Google Assistant, Google Drive, Google Pay, and Google Play are trademarks of
Google Inc.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. The Licensed by Qualcomm logo is a
trademark of Qualcomm Incorporated.
Exchange ActiveSync is a trademark or registered trademark of Microsoft Corporation in the
United States and/or other countries.
The
Bluetooth
® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Wi-Fi® is a registered trademark of the Wireless Fidelity Alliance, Inc.
LTE is a trademark of European Telecommunications Standards Institute (ETSI).
iPhone is a trademark of Apple Inc. registered in the U.S. and other countries.
microSD is a trademark of SD-3C LLC.
USB Type-C® is a registered trademark of USB Implementers Forum.
DisplayPort is a trademark of VESA.
All other trademarks and service marks mentioned herein, including company names, product
names, service names and logos, are the property of their respective owners and their use herein
does not indicate an affiliation with, association with, or endorsement of or by HTC Corporation.
Not all marks listed necessarily appear in this User Guide.
Screen images contained herein are simulated. HTC shall not be liable for technical or editorial
errors or omissions contained herein, nor for incidental or consequential damages resulting from
furnishing this material. The information is provided “as is” without warranty of any kind and is
subject to change without notice. HTC also reserves the right to revise the content of this document
at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying, recording or storing in a retrieval system, or translated into
any language in any form without prior written permission of HTC.
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