HTC U11 Life User Guide
User guide
HTC U11 life
2 Contents
Contents
Features you'll enjoy
Convenient, single-handed operation 11
Edge Sense 12
Android 8.0 12
What's special with Camera 14
Immersive sound 15
Truly personal 15
Unboxing and setup
HTC U11 life overview 17
Card tray 18
nano SIM card 19
Storage card 21
Charging the battery 25
Water and dust resistant 25
Switching the power on or off 27
Setting up HTC U11 life for the first time 28
Adding your social networks, email accounts, and more 29
Fingerprint scanner 29
Your first week with your new phone
HTC Sense Home 32
Sleep mode 32
Lock screen 33
Motion gestures 33
Touch gestures 35
Getting to know your settings 38
Using Quick Settings 39
Capturing your phone's screen 40
Travel mode 40
Restarting HTC U11 life (Soft reset) 40
Notifications 41
Turning icon badges on or off 43
Motion Launch 43
Selecting, copying, and pasting text 46
Entering text 46
How can I type faster? 47
Getting help and troubleshooting 49
Edge Sense
What is Edge Sense? 50
Setting up Edge Sense 51
Turning Edge Sense on or off 51
Taking camera shots using Edge Sense 52
3 Contents
Changing the action to take when you squeeze the phone 52
Enabling Advanced mode 53
Typing with your voice with Edge Sense 54
Assigning another voice assistant app to Edge Sense 54
Adjusting the squeeze force level 55
Squeezing to perform actions in your apps 55
Assigning in-app actions to squeeze gestures 56
An example of assigning in-app actions 56
Changing in-app actions 57
HTC Alexa
What is HTC Alexa? 58
Setting up HTC Alexa 58
Using HTC Alexa 59
Updates
Software and app updates 60
Installing a software update 61
Installing an application update 61
Installing app updates from Google Play Store 61
Home screen layout and fonts
Adding or removing a widget panel 63
Changing your main Home screen 63
Setting your Home screen wallpaper 64
Changing the default font size 64
Widgets and shortcuts
Launch bar 65
Adding Home screen widgets 65
Adding Home screen shortcuts 66
Grouping apps on the widget panel and launch bar 66
Moving a Home screen item 67
Removing a Home screen item 67
Sound preferences
Changing your ringtone 68
Changing your notification sound 68
Setting the default volume 68
Tuning your HTC USonic earphones 69
Taking photos and videos
HTC Camera 70
Choosing a capture mode 71
Taking a photo 72
Setting the photo quality and size 73
Tips for capturing better photos 73
Selfies 74
Quickly adjusting the exposure of your photos 76
4 Contents
Taking continuous camera shots 77
Using HDR Boost 77
Taking a panoramic selfie 77
Taking a super wide-angle panoramic selfie 79
Taking a panoramic photo 80
Advanced camera features
Recording videos in slow motion 81
Recording a Hyperlapse video 81
Choosing a scene 81
Manually adjusting camera settings 82
Taking a RAW photo 83
How does the Camera app capture RAW photos? 83
Google Photos
What you can do on Google Photos 84
Viewing photos and videos 84
Editing your photos 84
Enhancing RAW photos 85
Trimming a video 85
Changing the playback speed of a slow motion video 86
Editing a Hyperlapse video 86
Phone calls
Making a call with Smart dial 88
Dialing an extension number 88
Speed dial 89
Calling a number in a message, email, or calendar event 89
Receiving calls 89
Emergency call 90
What can I do during a call? 90
Setting up a conference call 91
Call History 92
Switching between silent, vibrate, and normal modes 92
Home dialing 93
SMS and MMS
Sending a text message (SMS) 94
How do I add a signature in my text messages? 95
Sending a multimedia message (MMS) 95
Sending a group message 96
Forwarding a message 97
Moving messages to the secure box 97
Blocking unwanted messages 97
Copying a text message to the nano SIM card 98
Deleting messages and conversations 98
Contacts
Your contacts list 99
Adding a new contact 100
5 Contents
Editing a contact’s information 101
Getting in touch with a contact 102
Importing or copying contacts 102
Merging contact information 103
Sending contact information 104
Contact groups 104
Private contacts 105
Battery
Tips for extending battery life 107
Using power saver mode 109
Extreme power saving mode 109
Displaying the battery percentage 109
Checking battery usage 109
Checking battery history 110
Battery optimization for apps 110
Storage
Freeing up storage space 111
Types of storage 112
Should I use the storage card as removable or internal storage? 112
Setting up your storage card as internal storage 113
Moving apps and data between the phone storage and storage card 113
Moving an app to or from the storage card 114
Copying or moving files between the phone storage and storage card 114
Copying files between HTC U11 life and your computer 115
Unmounting the storage card 116
Backup and reset
Ways of backing up files, data, and settings 117
Backing up HTC U11 life 118
Restoring from your previous HTC phone 119
Backing up contacts and messages 119
Resetting network settings 121
Resetting HTC U11 life (Hard reset) 122
Transfer
Ways of transferring content from your previous phone 123
Transferring content from an Android phone 123
Transferring iPhone content through iCloud 124
Other ways of getting contacts and other content 124
Transferring photos, videos, and music between your phone and computer 125
Installing and removing apps
Getting apps from Google Play Store 126
Downloading apps from the web 127
Uninstalling an app 127
6 Contents
Working with apps
Accessing your apps 128
Arranging apps 128
App shortcuts 129
Switching between recently opened apps 130
Working with two apps at the same time 130
Using picture-in-picture 131
Controlling app permissions 132
Setting default apps 132
Setting up app links 132
Disabling an app 133
HTC apps
What is HTC Sense Companion? 134
HTC BlinkFeed 135
HTC Themes 135
Boost+ 135
Mail 135
Weather 135
Clock 135
Voice Recorder 135
Internet connections
Turning the data connection on or off 137
Managing your data usage 137
Wi-Fi connection 139
Connecting to VPN 140
Installing a digital certificate 142
Using HTC U11 life as a Wi-Fi hotspot 142
Sharing your phone's Internet connection by USB tethering 143
Wireless sharing
What is HTC Connect? 144
Turning Bluetooth on or off 144
Connecting a Bluetooth headset 144
Unpairing from a Bluetooth device 145
Receiving files using Bluetooth 145
Using NFC 146
Common settings
Do not disturb mode 148
Location settings 150
Airplane mode 151
Automatic screen rotation 151
Setting when to turn off the screen 151
Screen brightness 152
Night mode 152
Adjusting the display size 152
Touch sounds and vibration 153
Changing the display language 153
7 Contents
Security settings
Assigning a PIN to a nano SIM card 155
Setting a screen lock 156
Setting up Smart Lock 156
Turning the lock screen off 157
Accessibility settings
Accessibility features 158
Accessibility settings 159
Turning Magnification gestures on or off 159
TalkBack 159
Teletypewriter (TTY) mode 162
Trademarks and copyrights
Index
8 About this guide
About this guide
In this user guide, we use the following symbols to indicate useful and important information:
This is a note. A note often gives additional information, such as what happens when you choose
to do or not to do a certain action. A note also provides information that may only be applicable
to some situations.
This is a tip. A tip gives you an alternative way to do a particular step or procedure, or lets you
know of an option that you may find helpful.
This indicates important information that you need in order to accomplish a certain task or to
get a feature to work properly.
This provides safety precaution information, that is, information that you need to be careful
about to prevent potential problems.
Some apps may not be available in all regions or with your mobile operator.
9 Important RF Notice
Important RF Notice
This device was tested for compliance with the applicable FCC and Industry Canada
specific absorption rate (SAR) limits for radio frequency (RF) exposure during typical
body-worn operations. To ensure that RF exposure levels remain at or below the tested
levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation
distance of 1.0 cm between your body and the device, with either the front or back of the
device facing towards your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these specifications may not ensure
compliance with applicable SAR limits and their use should be avoided.
10 Important note on recoverable data
Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or erased from your device
may still be recoverable by third-party data recovery software. Even a factory reset may not
permanently erase all data from your mobile device, including personal information.
11 Features you'll enjoy
Features you'll enjoy
Convenient, single-handed operation
It's easy to operate HTC U11 life with one hand. Here's why.
Swipe for apps and notifications
Anywhere on the Home screen, just swipe up to access all your apps and swipe down to view your
notifications.
Use any app with a squeeze
Edge Sense enables you to gently squeeze the sides of your phone to access any app, take photos or
video, launch a voice assistant, and much more with one intuitive gesture, even in the rain.
To find out more, see Edge Sense on page 12.
Wake up your phone by just lifting or tapping it
To wake up your phone from sleep mode, you can do any of the following:
§ Tap on the fingerprint scanner to wake up the screen. If you've added your fingerprint,
tapping the fingerprint scanner unlocks your phone, bypassing the security screen. See
Fingerprint scanner on page 29.
§ Use Motion Launch™ to wake up the screen by double-tapping or swiping. See
Motion Launch on page 43.
12 Features you'll enjoy
Edge Sense
HTC U11 life comes with a pressure-sensitive squeeze area on its frame. By squeezing the lower
sides of HTC U11 life, quickly access your favorite app or shortcut even while your phone is in sleep
mode.
In addition to taking camera shots and launching your chosen
apps, you can assign the squeeze gestures to perform a tap or
double-tap inside an app.
See What is Edge Sense? on page 50 to learn more.
Android 8.0
Android® 8.0 brings new features that make working with apps and settings even more convenient.
Here's an overview of some of its new features.
Picture-in-picture
Keep a small window of the video you're watching or a supported app onscreen while you do other
things on the phone. For most supported apps, just press the Fingerprint scanner/ HOME to shrink
the app to a small and moveable window at the bottom right of the screen. Move the window by
dragging it or tap the window to see supported controls.
13 Features you'll enjoy
Not all apps support the Picture-in-picture feature. To check if an app is supported, go to
Settings Apps Configure apps Special app access Picture-in-picture.
Snooze notifications
Temporarily dismiss notifications to free your Notifications panel or Lock screen from clutter.
For details, see Managing app notifications on page 42 or Lock screen on page 33.
Icon badges
Know right away if you have pending notifications for an app with icon badges. A small dot appears
on an app icon which indicates there is a notification that you may have missed. Dots appear on app
icons in both the All apps screen and on the Home screen. Press and hold the app icon to show a
condensed version of the available notifications. See Turning icon badges on or off on page 43.
Other new features
§ Feel more secure when installing apps from sources other than the Google Play Store.
Granting permission for downloading and installing apps from unknown sources is now on a
per app basis. See Downloading apps from the web on page 127.
§ Looking for a setting option but can't remember where it is? The Settings screen's search
feature helps you find it even if it's buried deep in one of the categories. Tap and then type
the first few letters of the option you're looking for. Once the option is shown in the results,
tap it to go to its screen.
§ There's a built-in file manager app that currently lets you do simple things with your media
files, such as copy, move, and delete. From the Home screen, swipe up and then find and tap
Files.
14 Features you'll enjoy
What's special with Camera
Capture great photos and videos using HTC U11 life.
HDR Boost
Take clearer, sharper photos using HDR Boost. By combining multiple shots with different
exposure levels, HDR Boost lets you capture great photos even in low light conditions. See Using
HDR Boost on page 77.
Pro level capabilities
Pro mode gives you professional level control over your photography. See Manually adjusting
camera settings on page 82. Capture RAW photos and take full control over your camera settings.
See Taking a RAW photo on page 83.
The camera captures RAW photos in DNG format. The RAW file provides more image information
for post processing in the Google Photos™ app or a graphics program on your computer.
Hyperlapse
Hyperlapse lets you speed up the action up to 12 times, and select sections of the video to change its
speed. See Recording a Hyperlapse video on page 81.
Selfies
Capture awesome selfies with the front facing camera.
See Selfies on page 74.
§ Live Makeup – Before taking your selfie, use Live Makeup to smoothen your skin. See
Applying skin touch-ups with Live Makeup on page 74.
§ Instant selfie shots – Flash a smile, and the camera instantly captures your smiling face. Or,
just say "Cheese!" See Taking selfies automatically on page 75 and Taking selfies with voice
commands on page 75.
§ Enjoy taking wide-angle selfies with family or friends and with a panoramic scenery behind
you. See Taking a panoramic selfie on page 77.
15 Features you'll enjoy
Immersive sound
Discover audio bliss on HTC U11 life through its earphones and speakers.
HTC USonic with Active Noise Cancellation
Experience music tuned to your ears. When you plug in the HTC USonic earphones to HTC U11 life,
they will scan your ears and determine the audio output level that best suits you. The earphones also
incorporate Active Noise Cancellation which reduces background noise so you hear music and
videos clearly.
See Tuning your HTC USonic earphones on page 69 for details.
The HTC USonic earphones can only be used with HTC U11 life and other compatible HTC
phones supporting HTC USonic.
Record audio in high res quality
Enable high res quality audio in Voice Recorder to make crystal clear audio recordings. See Enabling
high resolution audio recording on page 136 for details.
Truly personal
Designed with you in mind, HTC U11 life is filled with innovations that help it to adapt to your life.
Themes
Make HTC U11 life more personal by customizing how it looks with your own photos and then mix
and match with different sets of icons, sounds, color schemes, and more.
More wallpaper types, such as Multiple wallpapers and Apps screen wallpapers, are also in store!
See http://www.htc.com/support/apps/themes/ for more details.
Freestyle home screen
If you want to take designing your Home screen to the next level, try the Freestyle home screen
layout for zero-grid limitations and fun stickers to replace your app icons.
16 Features you'll enjoy
HTC BlinkFeed
Get your favorite topics, news, social media, and more
conveniently delivered to one place on your phone. Even get
suggestions for places to eat! You can also play embedded videos
right on HTC BlinkFeed®. See http://www.htc.com/support/
apps/blinkfeed/.
17 Unboxing and setup
Unboxing and setup
HTC U11 life overview
After taking HTC U11 life out of the box, familiarize yourself first with the location of the card tray
and the different button controls.
1. POWER
2. VOLUME buttons
3. Proximity sensor
4. Front camera
5. Notification LED
6. Microphone
7. nano SIM and storage card tray
8. Edge Sense squeeze area
9. BACK
10. HOME / Fingerprint scanner
11. Speaker
12. RECENT APPS
13. USB Type-C™ connector
You need a 4G/LTE™ plan to use your operator's 4G/LTE network for voice calls and data services.
Check with your operator for details.
18 Unboxing and setup
§ Before use, check all the items in the box and make sure there's no damage to any of the items.
§ Use the case if it's provided in the box or purchase one that's designed for HTC U11 life to help
protect your phone from accidental bumps and scratches. Also make sure the case doesn't block
the Edge Sense area.
§ If you want to use a screen protector, don’t cover and block the proximity and light sensor.
Purchase a screen protector designed for HTC U11 life.
§ Don’t disassemble any part of the phone. Don’t try to open the phone or remove the battery by
force. This may damage the phone or its electronics and will invalidate the warranty.
§ Please read the safety and usage guidelines in the Safety and regulatory guide that’s included in
the box.
Back panel
1. Main camera with BSI and PDAF
2. LED flash
§ BSI means BackSide Illumination sensor.
§ PDAF means Phase Detection Auto Focus.
Card tray
When inserting the eject tool into the tray eject hole to remove the card tray, do not obstruct the
tray to avoid damaging the eject mechanism inside the slot.
19 Unboxing and setup
nano SIM card
Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will
not fit properly on the tray and may damage the card slot.
Inserting the nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
20 Unboxing and setup
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
4. Do the following to place your nano SIM card into the tray:
With your nano SIM card's gold contacts facing down, place the card into the SIM holder of
the tray. Make sure to align the cutoff corner to the notch on the holder.
Place your microSD™ card into the SD holder of the tray. See Inserting the microSD card on
page 22.
5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the
tray with the outer card holder between your fingers, and then steadily slide the tray all the
way into the slot.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
21 Unboxing and setup
Removing the nano SIM card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool or a small bent paperclip into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the card tray ejects.
4. Pull the tray out, and then remove the nano SIM card.
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
Storage card
Use a storage card to store your photos, videos, and music. When you need to free up phone storage
space, you can also move certain apps to the storage card, if the apps support this feature.
The storage card is optional and sold separately.
22 Unboxing and setup
Inserting the microSD card
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects, and then pull the tray out.
4. Place your microSD card—gold contacts facing down and narrow side facing in—into the SD
holder of the tray.
23 Unboxing and setup
5. When reinserting the tray, make sure it is facing up so that the nano SIM and microSD cards
don’t fall out. Hold the tray with the outer card holder between your fingers, and then
steadily slide the tray all the way into the slot.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
If it's the first time you insert a microSD card, you'll be prompted to set it up.
Unmounting the storage card
When you need to remove the storage card while HTC U11 life is on, unmount the storage card first
to prevent corrupting or damaging the files in the storage card.
If your storage card is used as internal storage and there are apps that were moved to the card,
you will not be able to open these apps after unmounting the card.
1. From the Home screen, swipe up and then tap Settings Storage.
2. Do one of the following:
§ If your storage card appears under Portable storage, tap Eject.
§ If your storage card appears under Device storage, tap the card name, and then tap
Eject.
24 Unboxing and setup
Removing the microSD card
Make sure to unmount your microSD card before removing it. See Unmounting the storage card
on page 23.
1. Hold the phone face up.
2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip—
into the tray eject hole.
Do not insert the tip of the tray eject tool into the microphone hole. This may damage the waterresistant microphone mesh and invalidate the warranty.
3. Push the tip all the way into the hole until the tray ejects.
4. Pull the tray out, and remove the microSD card.
5. To reinsert the tray, center it first in the slot, and then slide it all the way in.
6. Make sure the tray is fully inserted and doesn't protrude from the slot.
25 Unboxing and setup
Charging the battery
Before you turn on and start using HTC U11 life, it is recommended that you charge the battery.
§ If the battery has been discharged for several days, you may need to charge HTC U11 life for
several minutes before powering it on.
§ Use only the adapter and the USB Type-C cable that came with HTC U11 life to charge the
battery. When the battery power is too low, make sure to use the power adapter to charge, not
the USB cable connection with your computer.
1. Insert the small end of the USB Type-C cable into the USB Type-C connector.
2. Insert the other end of the USB Type-C cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging the battery.
§ As a safety precaution, the battery may stop charging to avoid overheating.
§ Avoid charging the battery in hot environments.
§ When you're using the web browser and charging the battery, HTC U11 life may become
warmer. This is normal.
§ To conserve energy, unplug the power adapter from the electrical outlet after you finish
charging.
Water and dust resistant
HTC U11 life is water and dust resistant and has an IP67 rating as defined in the International
Standard IEC 60529. With the nano SIM/microSD slot covered and closed tightly, this phone is
water resistant if it is briefly submerged by accident in fresh water less than 1 meter deep and no
longer than 30 minutes at room temperature.
HTC U11 life must not be exposed to non-fresh water, high water pressure, strong or fast-moving
water, or sand since these may cause overheating, electric shock, or damage to the phone. Do not
attempt to charge or otherwise use the USB port when HTC U11 life is wet. Normal wear and tear
may decrease the water and dust resistance over time.
Warranty will be void if the phone is not used in accordance with the instructions and precautions
addressed in this user guide, including, but not limited to, using the phone in environments or
26 Unboxing and setup
situations that exceed the limitations of the IP67 rating. For usage precautions and tips on care and
maintenance, see Care and maintenance tips on page 26 and Cleaning and drying on page 27.
Also make sure to read the Safety guide that comes with the phone.
Care and maintenance tips
Follow these tips and precautions to help maintain water and dust resistance for your phone.
Never attempt to insert or remove the nano SIM and microSD cards with gloves, wet hands, or when
the phone is wet.
§ Before inserting the tray and closing the card slot, wipe off every drop of water or dirt with a
clean, dry cloth. Also make sure that no hairs, fibers, or small particles are caught between the
tray and the slot opening to prevent water from entering the phone.
§ Parts that maintain water resistance such as the tray—which acts as the card slot cover—may
degrade over time. If these parts degrade or get damaged, the phone will no longer be water
resistant. If this happens, contact your retail store or mobile operator. You may be charged for
parts replacement.
Do not intentionally submerge HTC U11 life. If the phone accidentally gets immersed in water,
avoid pressing the controls—such as the POWER and VOLUME buttons—and do not operate the
phone.
Do not expose the phone to fast or strong-moving water such as shower spray, running taps or
faucets, waterfalls, or ocean waves.
Do not expose the phone to or let the USB port come in contact with the following:
§ Water containing soap, detergent, or shower gel
§ Sea water, swimming pools, spas, hot water, and hot springs
§ Any liquid besides tap water such as alcohol, juices, and condiments
§ Sand
If the phone is exposed to fresh water, make sure to dry it thoroughly. To avoid damaging the phone,
do not charge when contaminants are present or the USB port is not completely dry. In these
circumstances, do not connect any external device.
Never use a hair dryer to dry wet parts of the phone.
The power adapter and accessories are not water resistant. Never use them in wet areas such as in
the bathroom or kitchen since contact with water may cause malfunction, electric shock, or other
hazards.
Avoid leaving the phone in humid places such as the bathroom or kitchen for too long since it is not
moisture-proof.
27 Unboxing and setup
Cleaning and drying
If HTC U11 life has had contact with salt water, liquid chemicals, dust, or other contaminants,
immediately rinse the phone. When the phone is wet, make sure to dry it thoroughly.
§ To avoid damaging HTC U11 life, do not charge the phone when contaminants are present or the
USB port is not completely dry. In these circumstances, do not connect any external device.
§ The sound volume of the earpiece, speakers, and microphone may be less audible if these parts
are not dried well.
Rinsing
1. Before rinsing, make sure the nano SIM/microSD slot is covered and closed tightly. See
nano SIM card on page 19 and Storage card on page 21.
2. Rinse the phone using fresh water. Rinse by hand only. Don't use a brush or sponge.
While rinsing, do not press on the tray to avoid having gaps around the card slot which may
allow water to enter the phone.
Drying
1. Gently wipe off the water from the phone with a clean, dry cloth. Don't use cotton swabs to
wipe the earpiece, speakers, microphone, and connection port.
2. The display may not respond accurately to touch gestures when it's wet. For the touch screen
and lenses, wipe with a soft dry cloth such as a microfiber cloth that will not scratch the
surface.
3. Leave the phone at room temperature for 3 hours or so to let it dry completely. If buttons and
any connection port such as the USB port are still wet, make sure to let them dry completely
before you use the phone.
If condensation forms inside the display such as when there's a drastic change in temperature, place
the phone at room temperature until condensation disappears.
Switching the power on or off
Switching the power on
Press the POWER button until HTC U11 life vibrates.
When you turn on HTC U11 life for the first time, you’ll need to set it up.
28 Unboxing and setup
Switching the power off
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button for a few seconds.
3. Tap Power off on the options menu.
Setting up HTC U11 life for the first time
When you switch on HTC U11 life for the first time—or after you've done a factory reset—you’ll need
to set it up.
If you have data from a previous HTC phone that you need to copy, first back up the phone's data
before you start setting up HTC U11 life. For guidance, go to htc.com/support and then click
Backup and Transfer.
If you need to navigate by voice feedback, turn on TalkBack by pressing and holding two
1.
fingers on the first screen until you hear a message and then a beep.
Or if you accidentally enabled TalkBack, follow the onscreen tutorial to turn it off.
2. Choose the system language you want to use, read and agree to the terms of use, choose your
Internet connection, and sign in to your Google® Account.
3. On the screen that asks you which device to restore from, do one of the following:
§ If you backed up your old phone using your Google Account, tap the phone name. Tap
to select the apps to install, and then tap Restore.
§ If you want to start fresh, tap Don't restore.
4. On the Google services screen, make sure the Back up to Google Drive option is turned on to
automatically back up HTC U11 life. It's also recommended to have the options under
Location and Device maintenance turned on.
5. Set up Google Assistant, or do this later. For details, visit support.google.com/assistant/.
6. Sign in to your HTC Account to use the same login credentials for HTC services such as
Themes and HTC Sense Companion.
7. Set up Edge Sense so you can instantly take camera shots or perform other actions by simply
squeezing your phone. See What is Edge Sense? on page 50 for details.
8. Tap Set up fingerprint to add your fingerprint and use it for unlocking your phone. See
Fingerprint scanner on page 29 for details.
9. Follow the remaining instructions to finish your phone setup.
29 Unboxing and setup
Adding your social networks, email accounts, and more
You can sync contacts, calendars, and other information from your social networks, email accounts,
and online services on HTC U11 life. Depending on the account type, signing in to your online
accounts lets you sync updates between HTC U11 life and the Web.
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap Add account.
3. Tap the account type you want to add.
4. Follow the onscreen instructions to enter your account information.
You can add several Google Accounts.
Syncing your accounts
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap the Automatically sync data On/Off switch to turn automatic sync of all your accounts
on or off.
3. To manually sync individual accounts, tap an account, tap Account sync, and then tap
Sync now.
On the Account sync screen, you can also change the sync settings for your Google Account.
Removing an account
Remove accounts from HTC U11 life if you no longer use them. Removing an account does not
remove accounts and information from the online service itself.
1. From the Home screen, swipe up and then tap Settings Accounts & sync.
2. Tap an account.
3. Tap Remove Account.
Some personal data may be retained by the third-party app after you have removed the account
from HTC U11 life.
Fingerprint scanner
You can quickly wake up and unlock the HTC U11 life using your fingerprint. You can add up to 5
fingerprints.
When setting up and using the fingerprint scanner, follow these tips:
30 Unboxing and setup
§ Make sure your finger and the fingerprint scanner are dry and clean.
§ Use the entire pad of your finger, including the sides and tip.
§ When recording your fingerprint, touch the scanner until it vibrates.
§ The fingerprint scanner has 360° readability—you can touch a recorded finger at any angle to
the scanner to turn on the screen or unlock the HTC U11 life.
You may not be able to set the fingerprint scanner to unlock HTC U11 life, if you've signed in to
an Exchange ActiveSync® account that requires you to set a different screen lock option (such as
password). Check with your Exchange Server administrator if your Exchange ActiveSync
account supports the fingerprint scanner.
Adding a fingerprint the first time
1. From the Home screen, swipe up and then find and tap Settings Fingerprint scanner.
2. Tap Add fingerprint.
If you haven't already set up a screen lock, you'll be asked to choose and set up a backup
pattern, PIN, or password for unlocking your phone. See Setting a screen lock on page 156.
3. If prompted, choose how you want to show notification content when your phone is locked,
and then tap Done.
4. Touch the fingerprint scanner or tap Start.
5. Place the finger you want to use on the scanner until it vibrates, then lift your finger.
6. Repeatedly touch the scanner until the fingerprint has been successfully recorded. You'll get
the best results if you hold your finger in the same direction when touching the scanner.
7. After you've successfully recorded your fingerprint, tap Done.
You can now use your fingerprint to wake up and unlock your phone.
You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't
identify your fingerprint after five attempts. You'll only have 10 additional attempts before your
data is deleted from the phone.
Fingerprint scanner settings
There are certain things you can do with the fingerprint scanner with or without your fingerprint
added. You can turn these features on or off in Settings.
1. From the Home screen, swipe up and then find and tap Settings Fingerprint scanner.
2. Enter your pattern, PIN, or password.
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