HTC Trophy Verizon User Guide

USER GUIDE
USER GUIDE
Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and  important information:
This is a note. It might give extra information that’s only applicable in  certain situations. Or explain a specific feature in a bit more detail. 
This is important info. Stuff you really need to know to accomplish a task or  get a feature to work properly.
This is a tip. It might provide an alternative way to do something or tell you  about a special option you might find useful.  
This is a safety precaution. Read these carefully to avoid any potential  problems when using your phone. 
Want more info?
For other helpful resources, go to www.htc.com/support. Please also  read the Safety and regulatory guide that’s included in the box.
For additional information about your phone, go to windowsphone.com.
Note: Certain Microsoft services/features may not be available in your  country or region.
Contents
Basics
Inside the box ........................................................................................................................11
Your phone ............................................................................................................................
Front panel .................................................................................................................
Top panel .....................................................................................................................
Left and right panels ..............................................................................................
Back panel ...................................................................................................................
Back cover .............................................................................................................................
Removing the back cover ....................................................................................
Replacing the back cover ....................................................................................
Battery .....................................................................................................................................16
Inserting the battery ..............................................................................................
Removing the battery ...........................................................................................
Charging the battery .............................................................................................
Switching your phone on or off ..................................................................................
Switching your phone on .....................................................................................
Switching your phone off ....................................................................................
Finger gestures
Getting started
Setting up your phone for the first time .................................................................21
Start screen ...........................................................................................................................
Rearranging the tiles on the Start screen ...................................................
Pinning items to the Start screen ...................................................................
Unpinning a tile ........................................................................................................
Accessing apps and settings .......................................................................................
Hubs .........................................................................................................................................23
.................................................................................................................. 20
  3
12 12 12 13 14 15 15 15
16 17 17 19 19 19
21 22 22 22 22
4 
Sleep mode .......................................................................................................................... 23
Switching to Sleep mode
Waking up from Sleep mode ............................................................................
Unlocking the screen .......................................................................................................
Changing your lock screen 
Status icons ..........................................................................................................................
Adjusting the 
Searching ...............................................................................................................................27
Searching the Web ................................................................................................
Searching within an app ......................................................................................
Interacting with your phone by speaking .............................................................
Setting up an account .....................................................................................................
Changing the ringtone ....................................................................................................
Changing the theme ........................................................................................................
volume ......................................................................................................27
....................................................................................24
wallpaper .....................................................................25
Phone calls
Making calls ......................................................................................................................... 30
Making an emergency call .................................................................................
Receiving calls ...................................................................................................................
Answering or rejecting an incoming call ......................................................
Muting the ringing sound without rejecting the call ..............................
Using in-call options ........................................................................................................
Putting a call on hold ............................................................................................
Switching between calls ......................................................................................
Setting up a conference call
Turning the speakerphone on or off during a call ..................................
Muting the microphone during a call ............................................................
Ending a call  ............................................................................................................
Using call history ..............................................................................................................
Checking calls in the call history ....................................................................
Adding a new phone number to your contacts from call history .
Clearing the call history list ...............................................................................
..............................................................................32
24 24
26
27 28 28 28 29 29
30 30
31
31 32 32 32
33 33 33
34 34 34
35
Global Phone .......................................................................................................................35
Replacing the SIM card ........................................................................................
Calling from outside of the U.S. .......................................................................
Changing the network your phone connects to .....................................
Call services
Turning Flight mode (Airplane mode) on or off  ...............................................
..........................................................................................................................38
People
About the People hub ....................................................................................................40
Viewing your contacts list and feeds .....................................................................
Contact information ...............................................................................................41
Adding a new contact .....................................................................................................
Importing contacts from your SIM card ................................................................
Merging contact information ......................................................................................
Editing, searching, and deleting ................................................................................
Editing a contact’s information ......................................................................
Searching for a contact ......................................................................................
Deleting a contact .................................................................................................
Your Me tile ..........................................................................................................................
Keyboard
Using the onscreen keyboard .....................................................................................47
Entering text .............................................................................................................
Moving the cursor .................................................................................................
Changing to the landscape keyboard .........................................................
Enabling other keyboard languages ............................................................
Entering words with predictive text ........................................................................
Changing keyboard settings .......................................................................................
Messaging
About Messaging ............................................................................................................. 50
Sending a text message ..................................................................................................
  5
35 37 37
39
40
42 43 43
44 44
45 45
46
47
48 48 49 49 49
51
6 
Sending a picture message .......................................................................................... 52
Viewing and replying to a message .........................................................................
Managing message conversations ............................................................................
Forwarding a message
Deleting a conversation ...................................................................................... 54
Deleting a message .............................................................................................. 54
.........................................................................................53
Email
Adding a POP3/IMAP email account ......................................................................55
Checking your inbox ........................................................................................................
Managing email messages .................................................................................
Sending an email message ...........................................................................................
Resuming a draft email message ....................................................................
Reading and replying to an email message ..............................................
Setting the priority for an email message ..................................................
Flagging an email ...................................................................................................
Changing email account 
Deleting an email account .................................................................................
settins .....................................................................60
Calendar
About Calendar ................................................................................................................... 61
Creating a calendar appointment .............................................................................
Sending an invitation ............................................................................................
Changing calendar views .............................................................................................
Day and Agenda views .......................................................................................
Month view ...............................................................................................................
Viewing, editing or deleting an appointment ......................................................
Viewing the details of an appointment .......................................................
Editing an appointment
Deleting an appointment ....................................................................................
Viewing, dismissing, or snoozing appointment reminders ..........................
.......................................................................................65
53 53
56
57 58
58 59 59 59
60
62 63 64 64 64 65 65
65 66
Displaying and synchronizing calendars............................................................... 66
Showing or hiding calendars ...........................................................................
Choosing which calendars are synchronized on your phone ...........
Getting connected
Data connection ................................................................................................................ 68
Adding an access point ......................................................................................
Turning the data connection on or off ........................................................
Enabling data roaming ........................................................................................
Selecting the network to connect to when roaming ...........................
Wi-Fi ....................................................................................................................................... 70
Turning Wi-Fi on and connecting to a wireless network ...................
Using your phone’s web 
Opening the browser .............................................................................................
Going to a web page .............................................................................................
Changing the screen orientation .....................................................................
Browsing full versions of all web sites ..........................................................
Navigating on a web page .................................................................................
Zooming in or out on a web page
Selecting a link in a web page ..........................................................................
Opening a new browser tab ..............................................................................
Switching between browser windows .........................................................
Finding text within a web page .......................................................................
Bookmarking a web page ..................................................................................
Setting browser options ......................................................................................
Bluetooth ...............................................................................................................................76
Turning Bluetooth on ............................................................................................
Connecting a Bluetooth headset or car kit
Disconnecting or unpairing from a Bluetooth device ..........................
browser ...............................................................................71
..................................................................72
................................................77
  7
66 67
68 68 69 69
70
71 71
71 72 72
73 73 73 74 74 75
76
78
8 
Camera
Camera basics .....................................................................................................................79
Viewfinder screen ...................................................................................................
Zooming ..................................................................................................................... 80
Taking a  Capturing a 
After capturing ...................................................................................................................
Camera 
photo ................................................................................................................... 80
video ..............................................................................................................82
settings ................................................................................................................ 84
Pictures
About the Pictures hub ..................................................................................................85
Changing the Pictures hub wallpaper .........................................................
Viewing photos and 
Viewing photos and videos in landscape orientation ..........................
Zooming in or out on a photo .........................................................................
Touching up your photos ..............................................................................................
Sending your photos .......................................................................................................
Sending a photo by 
Sending a picture message ..............................................................................
Sharing your photos on the Web .............................................................................
Sharing photos on 
Uploading a photo to your 
videos ......................................................................................... 86
email ..................................................................................87
Facebook .......................................................................... 88
SkyDrive ........................................................... 89
Zune
Synchronizing your computer and phone ........................................................... 90
Setting up Zune to sync your computer and phone ............................
Selecting items to sync with your phone ..................................................
Music + Videos hub ...........................................................................................................
Listening to music ..............................................................................................................
Turning on repeat or shuffle ..............................................................................
Controlling music playback from the status bar .....................................
Watching videos ................................................................................................................
79
83
86
86 86
87 87
88 88
90 90
91
91 92 92 92
Listening to or watching your podcasts ................................................................93
Listening to the radio ......................................................................................................
Maps and location
Turning on location services ....................................................................................... 94
Bing Maps ............................................................................................................................
Viewing locations in Bing Maps ......................................................................
Switching to aerial view .....................................................................................
Searching for locations and places ...............................................................
Getting directions ...................................................................................................
Checking traffic conditions ...............................................................................
HTC Hub
About the HTC Hub ......................................................................................................... 99
Opening HTC Hub .................................................................................................
Downloading apps ..............................................................................................
Weather .................................................................................................................... 100
Calculator .................................................................................................................. 101
Converter ................................................................................................................... 101
Flashlight .................................................................................................................. 102
List ............................................................................................................................... 102
Love ............................................................................................................................. 102
Notes .......................................................................................................................... 102
Photo Enhancer .....................................................................................................
Sound Enhancer ....................................................................................................
Stocks .........................................................................................................................105
More apps
Microsoft Office Mobile 2010 .....................................................................................106
Using Microsoft Office Mobile ........................................................................
Windows Marketplace ...................................................................................................
Games ...................................................................................................................................108
Signing into Xbox LIVE ......................................................................................
  9
93
94 94
96 96 97 98
99
100
104 104
107 107
108
10 
Games Hub ...............................................................................................................
Downloading and Installing Xbox LIVE Extras ........................................
Security
Protecting your SIM card with a PIN .........................................................................111
Restoring a SIM card that has been locked out
Protecting your phone with a password ...............................................................
Protecting your phone through the Web .............................................................
...................................... 112
Settings
Settings on your phone ................................................................................................. 114
System settings ......................................................................................................
Applications settings ...........................................................................................
Changing display settings ............................................................................................
Setting the screen brightness manually .....................................................
Adjusting the time before the screen turns off ......................................
Changing sound settings ..............................................................................................
Switching between silent and vibrate modes .........................................
Switching between silent, vibrate, and normal modes ........................
Choosing the notification sound .....................................................................
Checking information about your phone ..............................................................
Changing the phone language ..................................................................................
Update and reset
Updating the phone software .................................................................................... 119
Setting the phone to notify you when an update is available .........
Restarting or factory resetting your phone .......................................................12
Restarting your phone (soft reset) ..............................................................12
Performing a factory reset (hard reset) ....................................................12
Trademarks and copyright 122 Index 12
110 110
112 113
114 115 116 116 116 116 116 117 117 117 118
119
0 0 0
3

Basics

Inside the box

You’ll find the following inside the box:
HTC Trophy™ Smartphone
Standard Lithium Ion Battery
SIM Card pre-installed*
Wall Charger
Micro USB Cable
Headset
Global Support Kit
Product Safety & Warranty Statement 
Getting Started Guide
*The HTC Trophy™ smartphone comes with a SIM card installed, which along  with a Global Feature activated on your Verizon Wireless account, enables  you to make calls and access email in GSM Networks while traveling outside  the U.S. in supported destinations. See www.verizonwireless.com/vzglobal for  information on rates, coverage, and destinations.
12  Basics

Your phone

Front panel

1
2
7
1 Earpiece
2 Touch screen
3 BACK
4 Microphone
3

Top panel

1
5 SEARCH
6
6 START
5
7 Notification LED
4
2
1 POWER
2 3.5mm audio jack

Left and right panels

1
Basics  13
1 VOLUME UP/DOWN
2 USB connector
3 CAMERA
2
3
14  Basics

Back panel

1
2
4
1 5 megapixel camera
2 LED flashlight
3
3 Back cover
4 Speaker

Back cover

Removing the back cover

Remove the back cover to access the battery compartment and SIM  card slot.
With the phone turned off, hold 
1. your phone securely with the  front facing down.
With your thumb or finger, lift up 
2. the back cover from the small  notch at the top of the phone.

Replacing the back cover

Secure the bottom part of the 
1. back cover first by aligning the  tabs on the back cover into the  openings located inside the  battery compartment.
Press the sides and the top part 
2. of the back cover down to lock  the cover into place. You will  hear a click when the back cover  is locked in place.
Basics  15
16  Basics

Battery

Your phone uses a rechargeable battery. Please use only original  batteries and accessories that came with your phone or replacements  that we recommend.
How long the battery can last before it needs recharging depends on  how you use your phone. Among these are the phone features and  accessories you use (for example, leaving your Bluetooth connection  always on uses more power). Long phone calls and frequent web  browsing use up much battery power. Also, consider your location:  poor signal strength from your mobile network and extreme  temperature make the battery work harder.

Inserting the battery

Remove the back cover. See “Removing the back cover”.
1. Insert the battery with its exposed copper contacts into the 
2. phone first. The exposed copper contacts should be on the left  when you insert the battery.  
Gently push the battery into place.
3.
Basics  17

Removing the battery

Take the back cover off. See “Removing the back cover”.
1. Lift the battery from the groove at the upper left side of the 
2. battery compartment to remove the battery.

Charging the battery

The battery is partially charged when shipped. Before you turn on  and start using your phone, it is recommended that you charge  the battery. Some batteries perform best after several full charge/ discharge cycles.
To charge the battery, please use only the power adapter and USB cable 
that come with your phone.
Don’t remove the battery from the phone while you’re charging it with  the power or car adapter.
18  Basics
Connect the bigger end of the USB cable to the power adapter.
1. Connect the smaller end of the USB cable to the phone.
2.
Plug in the power adapter to an electrical outlet to start charging 
3. the battery.
Your phone may turn on when the battery is being charged.
As the battery is being charged, the notification LED shows a solid red  light when the battery is being charged. The light turns to solid green  when the phone is fully charged.
When you charge the battery while the phone is on, the charging  battery icon 
 is displayed in the status bar of the Start screen.  After the battery has been fully charged, a full battery icon   will be  displayed in the status bar of the Start screen.
As a safety precaution, the battery stops charging when it overheats. 

Switching your phone on or off

Switching your phone on

Press the POWER button. Easy.
When you turn on the phone for the first time, you’ll need to set it up. Go to  “Setting up your phone for the first time” and we’ll take you through it. 

Switching your phone off

If the display is off, press the POWER button to turn it back on.
1. Unlock your phone if the Lock screen is displayed. See 
2. “Unlocking the screen” in the Getting started chapter.
Press and hold the POWER button until you see the word 
3. “Goodbye” onscreen.
Basics  19
20  Basics

Finger gestures

Tap When you want to type using the keyboard, select items 
Press and hold
Swipe or slide To swipe or slide means to quickly drag your finger vertically 
Drag Press and hold your finger with some pressure before you 
Flick Flicking the screen is similar to swiping, except that you 
Rotate For most screens, you can automatically change the screen 
Pinch In some applications, like Pictures or the web browser, you 
onscreen such as apps and settings, or press onscreen  buttons, simply tap them with your finger. 
To open the available options for an item (e.g. contact or link  in a web page), simply press and hold the item.
or horizontally across the screen.
start to drag. While dragging, do not release your finger until  you have reached the target position.
need to swipe your finger in light, quicker strokes. This finger  gesture is always in a vertical direction, such as when flicking  the contacts or message list.
orientation from portrait to landscape by turning the phone  sideways. When entering text, you can turn the phone  sideways to bring up a bigger keyboard.
can “pinch” the screen using 2 fingers (for example, thumb  and index fingers) to zoom in or zoom out when viewing a  picture or a web page. 

Getting started

Setting up your phone for the first time

When you switch on your phone for the first time, you’ll be asked to  set some options such as your time zone and your Window Live ID.  Just follow the onscreen instructions and you’ll be up and running  with your phone in no time. 

Start screen

Up front on the Start screen, you get to see  at a glance Windows® Phone live tiles that  continuously update and show what’s most  personal to you. You’ll see things like your  photo album, XBOX LIVE, how many new  messages and email you have, and more.
Simply swipe your finger up or down to scroll  through the tiles on the Start screen.
22  Getting started

Rearranging the tiles on the Start screen

Press and hold the tile you want to move until it floats.
1. Drag the tile to the position where you want to place it. Pause 
2. at the top or bottom edge of the screen to drag the tile to the  extended Start screen.
When the tile is where you want it, tap the tile to dock it. 
3.

Pinning items to the Start screen

You can pin just about anything you want to the Start screen: apps,  pictures, songs, shortcuts, and even contacts. For example, when  you pin a contact to the Start screen, you’ll get all of that person’s  updates—feeds, email, text messages, and call notifications—right  from that tile.
To pin something, let’s say a contact, to the Start screen, press and  hold it until a menu appears, and then tap 
pin to start.

Unpinning a tile

On the Start screen, press and hold the tile you want to remove, and  then tap   .

Accessing apps and settings

It’s easy. On the Start screen, just tap   or slide your finger left.
Getting started  23

Hubs

Simplify your everyday tasks with hubs. Instead of going in and  out of various apps, hubs simplify things by tying together related  experiences. For example, in the People Hub, not only can you see  all your contacts but you can also check status updates from your  Facebook friends. Check out the other cool hubs on your phone such  as Office, Pictures, Music + Videos, and more.

Sleep mode

Sleep mode saves battery power by putting your phone into a low  power state while the display is off. It also stops accidental button  presses when the phone’s in your bag or pocket. You’ll still receive  messages and calls though.
24  Getting started

Switching to Sleep mode

Press the POWER button to turn off the display and switch your  phone to Sleep mode. Your phone also automatically goes into Sleep  mode when it’s idle for a while.

Waking up from Sleep mode

Your phone automatically wakes up when you have an incoming  call. To wake it up manually, press the POWER button. You’ll need to  unlock the screen.

Unlocking the screen

When you see the lock screen, press the bottom of the screen and then  slide your finger up to unlock the screen or answer an incoming call.
If you’ve set up a phone password, you’ll need to enter the it to unlock the  screen. To find out how to enable the phone password, see “Protecting your  phone with a password” in the Security chapter.
Getting started  25

Changing your lock screen wallpaper

Browse the collection of wallpapers available on your phone or choose  from photos that you have taken with the camera.
On the Start screen, tap 
1. Tap 
2.
Settings > lock & wallpaper > change wallpaper.
Choose whether to select from 
3. photos, or a photo album.
Select the photo you want to use as your lock screen wallpaper.
4. If the photo you selected is bigger than the allowable wallpaper 
5. size, crop the photo first. Drag the photo and position the part  that you want to be your wallpaper inside the crop box, and then  tap 
 . 
 .
preset wallpapers, camera
26  Getting started

Status icons

You can tell a lot about your phone by checking the icons in its status bar. Simply tap the top of the screen to show the status icons. The status 
icons disappear after a few seconds.
Here’s some of the icons you might see and what they mean:
Signal strength 3G (EVDO) connection
Battery is charging 1xRTT connection
Battery is full Wi-Fi enabled but not 
Battery state unknown Connected to a Wi-Fi network
connected to a Wi-Fi network
Airplane mode is turned on Connected to a Bluetooth 
Roaming Phone set to vibrate
Calls are being forwarded  based on the network settings.
 only displays connection status, not signal strength. To find out how to view 
Wi-Fi network signal strength, see “Wi-Fi” in the Getting connected chapter. 
headset
Phone set to silent
Getting started  27

Adjusting the volume

Press the VOLUME UP or VOLUME DOWN button to adjust the  volume to your desired level. The volume bar appears on top of the  screen and shows the volume level.
On the volume bar, tap the icon on the right to quickly switch to ring  or vibrate. If you want to have silent as an option, you need to turn off  vibrate on your phone. See “Changing sound settings” in the Settings  chapter to find out how to turn off vibrate.

Searching

Searching the Web

On the Start screen, press SEARCH. The Bing™ search screen 
1. opens.
Tap the search box, enter what you want to search for, and then 
2. tap 
 on the keyboard. You’ll then see a list of matched items 
onscreen. Tap the category below the search box (for example, local) or 
3. swipe left or right on the screen to check the other results for the  other categories.
Use your voice to do a search by tapping the microphone icon inside the  search box. 
28  Getting started

Searching within an app

In some apps like People, Maps, and Marketplace, you can do a search  within those apps. Simply open the app, and then press SEARCH. 

Interacting with your phone by speaking

From anywhere on your phone, press and hold START to bring up  Speech, which lets you use your voice to call people, start apps, and  search the web.
To make a phone call, you’d say “Call Jennifer Singer, mobile”.
To start an app, like Calendar, say “Open Calendar”.
To search for something, just tell the phone what you want, like 
“Find pizza parlors,” and Bing will look for an answer.  If you’re not sure, say “What can I say?”

Setting up an account

Set up your Windows Live, Microsoft Outlook, Facebook, and other  accounts so you can sync information and receive updates from these  accounts on your phone. 
On the Start screen, tap 
1. Tap 
Settings > email & accounts.
2. Tap 
add an account, and then tap the type of account you want 
3. to set up.
Enter your email address and password, and then tap 
4.
 .
sign in.
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