HTC Trophy Verizon User Guide

USER
GUIDE

USER
GUIDE

2 

Conventions used in this guide

In this user guide, we use the following symbols to indicate useful and 
important information:

This is a note. It might give extra information that’s only applicable in 
certain situations. Or explain a specific feature in a bit more detail.

This is important info. Stuff you really need to know to accomplish a task or 
get a feature to work properly.

This is a tip. It might provide an alternative way to do something or tell you 
about a special option you might find useful.

This is a safety precaution. Read these carefully to avoid any potential 
problems when using your phone.

Want more info?

For other helpful resources, go to www.htc.com/support. Please also 
read the Safety and regulatory guide that’s included in the box.

For additional information about your phone, go to windowsphone.com.

Note: Certain Microsoft services/features may not be available in your 
country or region.

Contents

Basics

Inside the box ........................................................................................................................11

Your phone ............................................................................................................................

Front panel .................................................................................................................

Top panel .....................................................................................................................

Left and right panels ..............................................................................................

Back panel ...................................................................................................................

Back cover .............................................................................................................................

Removing the back cover ....................................................................................

Replacing the back cover ....................................................................................

Battery .....................................................................................................................................16

Inserting the battery ..............................................................................................

Removing the battery ...........................................................................................

Charging the battery .............................................................................................

Switching your phone on or off ..................................................................................

Switching your phone on .....................................................................................

Switching your phone off ....................................................................................

Finger gestures

Getting started

Setting up your phone for the first time .................................................................21

Start screen ...........................................................................................................................

Rearranging the tiles on the Start screen ...................................................

Pinning items to the Start screen ...................................................................

Unpinning a tile ........................................................................................................

Accessing apps and settings .......................................................................................

Hubs .........................................................................................................................................23

.................................................................................................................. 20

  3

12
12
12
13
14
15
15
15

16
17
17
19
19
19

21
22
22
22
22

4 

Sleep mode .......................................................................................................................... 23

Switching to Sleep mode

Waking up from Sleep mode ............................................................................

Unlocking the screen .......................................................................................................

Changing your lock screen 

Status icons ..........................................................................................................................

Adjusting the 

Searching ...............................................................................................................................27

Searching the Web ................................................................................................

Searching within an app ......................................................................................

Interacting with your phone by speaking .............................................................

Setting up an account .....................................................................................................

Changing the ringtone ....................................................................................................

Changing the theme ........................................................................................................

volume ......................................................................................................27

....................................................................................24

wallpaper .....................................................................25

Phone calls

Making calls ......................................................................................................................... 30

Making an emergency call .................................................................................

Receiving calls ...................................................................................................................

Answering or rejecting an incoming call ......................................................

Muting the ringing sound without rejecting the call ..............................

Using in-call options ........................................................................................................

Putting a call on hold ............................................................................................

Switching between calls ......................................................................................

Setting up a conference call

Turning the speakerphone on or off during a call ..................................

Muting the microphone during a call ............................................................

Ending a call  ............................................................................................................

Using call history ..............................................................................................................

Checking calls in the call history ....................................................................

Adding a new phone number to your contacts from call history .

Clearing the call history list ...............................................................................

..............................................................................32

24
24

26

27
28
28
28
29
29

30
30

31

31
32
32
32

33
33
33

34
34
34

35

Global Phone .......................................................................................................................35

Replacing the SIM card ........................................................................................

Calling from outside of the U.S. .......................................................................

Changing the network your phone connects to .....................................

Call services

Turning Flight mode (Airplane mode) on or off  ...............................................

..........................................................................................................................38

People

About the People hub ....................................................................................................40

Viewing your contacts list and feeds .....................................................................

Contact information ...............................................................................................41

Adding a new contact .....................................................................................................

Importing contacts from your SIM card ................................................................

Merging contact information ......................................................................................

Editing, searching, and deleting ................................................................................

Editing a contact’s information ......................................................................

Searching for a contact ......................................................................................

Deleting a contact .................................................................................................

Your Me tile ..........................................................................................................................

Keyboard

Using the onscreen keyboard .....................................................................................47

Entering text .............................................................................................................

Moving the cursor .................................................................................................

Changing to the landscape keyboard .........................................................

Enabling other keyboard languages ............................................................

Entering words with predictive text ........................................................................

Changing keyboard settings .......................................................................................

Messaging

About Messaging ............................................................................................................. 50

Sending a text message ..................................................................................................

  5

35
37
37

39

40

42
43
43

44
44

45
45

46

47

48
48
49
49
49

51

6 

Sending a picture message .......................................................................................... 52

Viewing and replying to a message .........................................................................

Managing message conversations ............................................................................

Forwarding a message

Deleting a conversation ...................................................................................... 54

Deleting a message .............................................................................................. 54

.........................................................................................53

Email

Adding a POP3/IMAP email account ......................................................................55

Checking your inbox ........................................................................................................

Managing email messages .................................................................................

Sending an email message ...........................................................................................

Resuming a draft email message ....................................................................

Reading and replying to an email message ..............................................

Setting the priority for an email message ..................................................

Flagging an email ...................................................................................................

Changing email account 

Deleting an email account .................................................................................

settins .....................................................................60

Calendar

About Calendar ................................................................................................................... 61

Creating a calendar appointment .............................................................................

Sending an invitation ............................................................................................

Changing calendar views .............................................................................................

Day and Agenda views .......................................................................................

Month view ...............................................................................................................

Viewing, editing or deleting an appointment ......................................................

Viewing the details of an appointment .......................................................

Editing an appointment

Deleting an appointment ....................................................................................

Viewing, dismissing, or snoozing appointment reminders ..........................

.......................................................................................65

53
53

56

57
58

58
59
59
59

60

62
63
64
64
64
65
65

65
66

Displaying and synchronizing calendars............................................................... 66

Showing or hiding calendars ...........................................................................

Choosing which calendars are synchronized on your phone ...........

Getting connected

Data connection ................................................................................................................ 68

Adding an access point ......................................................................................

Turning the data connection on or off ........................................................

Enabling data roaming ........................................................................................

Selecting the network to connect to when roaming ...........................

Wi-Fi ....................................................................................................................................... 70

Turning Wi-Fi on and connecting to a wireless network ...................

Using your phone’s web 

Opening the browser .............................................................................................

Going to a web page .............................................................................................

Changing the screen orientation .....................................................................

Browsing full versions of all web sites ..........................................................

Navigating on a web page .................................................................................

Zooming in or out on a web page

Selecting a link in a web page ..........................................................................

Opening a new browser tab ..............................................................................

Switching between browser windows .........................................................

Finding text within a web page .......................................................................

Bookmarking a web page ..................................................................................

Setting browser options ......................................................................................

Bluetooth ...............................................................................................................................76

Turning Bluetooth on ............................................................................................

Connecting a Bluetooth headset or car kit

Disconnecting or unpairing from a Bluetooth device ..........................

browser ...............................................................................71

..................................................................72

................................................77

  7

66
67

68
68
69
69

70

71
71

71
72
72

73
73
73
74
74
75

76

78

8 

Camera

Camera basics .....................................................................................................................79

Viewfinder screen ...................................................................................................

Zooming ..................................................................................................................... 80

Taking a 
Capturing a

After capturing ...................................................................................................................

Camera 

photo ................................................................................................................... 80

video ..............................................................................................................82

settings ................................................................................................................ 84

Pictures

About the Pictures hub ..................................................................................................85

Changing the Pictures hub wallpaper .........................................................

Viewing photos and 

Viewing photos and videos in landscape orientation ..........................

Zooming in or out on a photo .........................................................................

Touching up your photos ..............................................................................................

Sending your photos .......................................................................................................

Sending a photo by 

Sending a picture message ..............................................................................

Sharing your photos on the Web .............................................................................

Sharing photos on 

Uploading a photo to your 

videos ......................................................................................... 86

email ..................................................................................87

Facebook .......................................................................... 88

SkyDrive ........................................................... 89

Zune

Synchronizing your computer and phone ........................................................... 90

Setting up Zune to sync your computer and phone ............................

Selecting items to sync with your phone ..................................................

Music + Videos hub ...........................................................................................................

Listening to music ..............................................................................................................

Turning on repeat or shuffle ..............................................................................

Controlling music playback from the status bar .....................................

Watching videos ................................................................................................................

79

83

86

86
86

87
87

88
88

90
90

91

91
92
92
92

Listening to or watching your podcasts ................................................................93

Listening to the radio ......................................................................................................

Maps and location

Turning on location services ....................................................................................... 94

Bing Maps ............................................................................................................................

Viewing locations in Bing Maps ......................................................................

Switching to aerial view .....................................................................................

Searching for locations and places ...............................................................

Getting directions ...................................................................................................

Checking traffic conditions ...............................................................................

HTC Hub

About the HTC Hub ......................................................................................................... 99

Opening HTC Hub .................................................................................................

Downloading apps ..............................................................................................

Weather .................................................................................................................... 100

Calculator .................................................................................................................. 101

Converter ................................................................................................................... 101

Flashlight .................................................................................................................. 102

List ............................................................................................................................... 102

Love ............................................................................................................................. 102

Notes .......................................................................................................................... 102

Photo Enhancer .....................................................................................................

Sound Enhancer ....................................................................................................

Stocks .........................................................................................................................105

More apps

Microsoft Office Mobile 2010 .....................................................................................106

Using Microsoft Office Mobile ........................................................................

Windows Marketplace ...................................................................................................

Games ...................................................................................................................................108

Signing into Xbox LIVE ......................................................................................

  9

93

94
94

96
96
97
98

99

100

104
104

107
107

108

10 

Games Hub ...............................................................................................................

Downloading and Installing Xbox LIVE Extras ........................................

Security

Protecting your SIM card with a PIN .........................................................................111

Restoring a SIM card that has been locked out

Protecting your phone with a password ...............................................................

Protecting your phone through the Web .............................................................

...................................... 112

Settings

Settings on your phone ................................................................................................. 114

System settings ......................................................................................................

Applications settings ...........................................................................................

Changing display settings ............................................................................................

Setting the screen brightness manually .....................................................

Adjusting the time before the screen turns off ......................................

Changing sound settings ..............................................................................................

Switching between silent and vibrate modes .........................................

Switching between silent, vibrate, and normal modes ........................

Choosing the notification sound .....................................................................

Checking information about your phone ..............................................................

Changing the phone language ..................................................................................

Update and reset

Updating the phone software .................................................................................... 119

Setting the phone to notify you when an update is available .........

Restarting or factory resetting your phone .......................................................12

Restarting your phone (soft reset) ..............................................................12

Performing a factory reset (hard reset) ....................................................12

Trademarks and copyright 122
Index 12

110
110

112
113

114
115
116
116
116
116
116
117
117
117
118

119

0
0
0

3

Basics

Inside the box

You’ll find the following inside the box:

HTC Trophy™ Smartphone



Standard Lithium Ion Battery



SIM Card pre-installed*



Wall Charger



Micro USB Cable



Headset



Global Support Kit



Product Safety & Warranty Statement 



Getting Started Guide



*The HTC Trophy™ smartphone comes with a SIM card installed, which along 
with a Global Feature activated on your Verizon Wireless account, enables 
you to make calls and access email in GSM Networks while traveling outside 
the U.S. in supported destinations. See www.verizonwireless.com/vzglobal for 
information on rates, coverage, and destinations.

12  Basics

Your phone

Front panel

1

2

7

1 Earpiece

2 Touch screen

3 BACK

4 Microphone

3

Top panel

1

5 SEARCH

6

6 START

5

7 Notification LED

4

2

1 POWER

2 3.5mm audio jack

Left and right panels

1

Basics  13

1 VOLUME UP/DOWN

2 USB connector

3 CAMERA

2

3

14  Basics

Back panel

1

2

4

1 5 megapixel camera

2 LED flashlight

3

3 Back cover

4 Speaker

Back cover

Removing the back cover

Remove the back cover to access the battery compartment and SIM 
card slot.

With the phone turned off, hold 

1.
your phone securely with the 
front facing down.

With your thumb or finger, lift up 

2.
the back cover from the small 
notch at the top of the phone.

Replacing the back cover

Secure the bottom part of the 

1.
back cover first by aligning the 
tabs on the back cover into the 
openings located inside the 
battery compartment.

Press the sides and the top part 

2.
of the back cover down to lock 
the cover into place. You will 
hear a click when the back cover 
is locked in place.

Basics  15

16  Basics

Battery

Your phone uses a rechargeable battery. Please use only original 
batteries and accessories that came with your phone or replacements 
that we recommend.

How long the battery can last before it needs recharging depends on 
how you use your phone. Among these are the phone features and 
accessories you use (for example, leaving your Bluetooth connection 
always on uses more power). Long phone calls and frequent web 
browsing use up much battery power. Also, consider your location: 
poor signal strength from your mobile network and extreme 
temperature make the battery work harder.

Inserting the battery

Remove the back cover. See “Removing the back cover”.

1.
Insert the battery with its exposed copper contacts into the

2.
phone first. The exposed copper contacts should be on the left 
when you insert the battery.

Gently push the battery into place.

3.

Basics  17

Removing the battery

Take the back cover off. See “Removing the back cover”.

1.
Lift the battery from the groove at the upper left side of the

2.
battery compartment to remove the battery.

Charging the battery

The battery is partially charged when shipped. Before you turn on 
and start using your phone, it is recommended that you charge 
the battery. Some batteries perform best after several full charge/
discharge cycles.

To charge the battery, please use only the power adapter and USB cable 



that come with your phone.



Don’t remove the battery from the phone while you’re charging it with 
the power or car adapter.

18  Basics

Connect the bigger end of the USB cable to the power adapter.

1.
Connect the smaller end of the USB cable to the phone.

2.

Plug in the power adapter to an electrical outlet to start charging 

3.
the battery.

Your phone may turn on when the battery is being charged.

As the battery is being charged, the notification LED shows a solid red 
light when the battery is being charged. The light turns to solid green 
when the phone is fully charged.

When you charge the battery while the phone is on, the charging 
battery icon

is displayed in the status bar of the Start screen. 
After the battery has been fully charged, a full battery icon   will be 
displayed in the status bar of the Start screen.

As a safety precaution, the battery stops charging when it overheats. 

Switching your phone on or off

Switching your phone on

Press the POWER button. Easy.

When you turn on the phone for the first time, you’ll need to set it up. Go to 
“Setting up your phone for the first time” and we’ll take you through it.

Switching your phone off

If the display is off, press the POWER button to turn it back on.

1.
Unlock your phone if the Lock screen is displayed. See

2.
“Unlocking the screen” in the Getting started chapter.

Press and hold the POWER button until you see the word 

3.
“Goodbye” onscreen.

Basics  19

20  Basics

Finger gestures

Tap When you want to type using the keyboard, select items 

Press and
hold

Swipe or slide To swipe or slide means to quickly drag your finger vertically 

Drag Press and hold your finger with some pressure before you 

Flick Flicking the screen is similar to swiping, except that you 

Rotate For most screens, you can automatically change the screen 

Pinch In some applications, like Pictures or the web browser, you 

onscreen such as apps and settings, or press onscreen 
buttons, simply tap them with your finger.

To open the available options for an item (e.g. contact or link 
in a web page), simply press and hold the item.

or horizontally across the screen.

start to drag. While dragging, do not release your finger until 
you have reached the target position.

need to swipe your finger in light, quicker strokes. This finger 
gesture is always in a vertical direction, such as when flicking 
the contacts or message list.

orientation from portrait to landscape by turning the phone 
sideways. When entering text, you can turn the phone 
sideways to bring up a bigger keyboard.

can “pinch” the screen using 2 fingers (for example, thumb 
and index fingers) to zoom in or zoom out when viewing a 
picture or a web page.

Getting started

Setting up your phone for the first time

When you switch on your phone for the first time, you’ll be asked to 
set some options such as your time zone and your Window Live ID. 
Just follow the onscreen instructions and you’ll be up and running 
with your phone in no time.

Start screen

Up front on the Start screen, you get to see 
at a glance Windows® Phone live tiles that 
continuously update and show what’s most 
personal to you. You’ll see things like your 
photo album, XBOX LIVE, how many new 
messages and email you have, and more.

Simply swipe your finger up or down to scroll 
through the tiles on the Start screen.

22  Getting started

Rearranging the tiles on the Start screen

Press and hold the tile you want to move until it floats.

1.
Drag the tile to the position where you want to place it. Pause

2.
at the top or bottom edge of the screen to drag the tile to the 
extended Start screen.

When the tile is where you want it, tap the tile to dock it. 

3.

Pinning items to the Start screen

You can pin just about anything you want to the Start screen: apps, 
pictures, songs, shortcuts, and even contacts. For example, when 
you pin a contact to the Start screen, you’ll get all of that person’s 
updates—feeds, email, text messages, and call notifications—right 
from that tile.

To pin something, let’s say a contact, to the Start screen, press and 
hold it until a menu appears, and then tap

pin to start.

Unpinning a tile

On the Start screen, press and hold the tile you want to remove, and 
then tap   .

Accessing apps and settings

It’s easy. On the Start screen, just tap   or slide your finger left.

Getting started  23

Hubs

Simplify your everyday tasks with hubs. Instead of going in and 
out of various apps, hubs simplify things by tying together related 
experiences. For example, in the People Hub, not only can you see 
all your contacts but you can also check status updates from your 
Facebook friends. Check out the other cool hubs on your phone such 
as Office, Pictures, Music + Videos, and more.

Sleep mode

Sleep mode saves battery power by putting your phone into a low 
power state while the display is off. It also stops accidental button 
presses when the phone’s in your bag or pocket. You’ll still receive 
messages and calls though.

24  Getting started

Switching to Sleep mode

Press the POWER button to turn off the display and switch your 
phone to Sleep mode. Your phone also automatically goes into Sleep 
mode when it’s idle for a while.

Waking up from Sleep mode

Your phone automatically wakes up when you have an incoming 
call. To wake it up manually, press the POWER button. You’ll need to 
unlock the screen.

Unlocking the screen

When you see the lock screen, press the bottom of the screen and then 
slide your finger up to unlock the screen or answer an incoming call.

If you’ve set up a phone password, you’ll need to enter the it to unlock the 
screen. To find out how to enable the phone password, see “Protecting your 
phone with a password” in the Security chapter.

Getting started  25

Changing your lock screen wallpaper

Browse the collection of wallpapers available on your phone or choose 
from photos that you have taken with the camera.

On the Start screen, tap 

1.
Tap

2.

Settings > lock & wallpaper > change wallpaper.

Choose whether to select from 

3.
photos, or a photo album.

Select the photo you want to use as your lock screen wallpaper.

4.
If the photo you selected is bigger than the allowable wallpaper

5.
size, crop the photo first. Drag the photo and position the part 
that you want to be your wallpaper inside the crop box, and then 
tap

 . 

 .

preset wallpapers, camera

26  Getting started

Status icons

You can tell a lot about your phone by checking the icons in its status bar.
Simply tap the top of the screen to show the status icons. The status

icons disappear after a few seconds.

Here’s some of the icons you might see and what they mean:

Signal strength 3G (EVDO) connection

Battery is charging 1xRTT connection

Battery is full Wi-Fi enabled but not 

Battery state unknown Connected to a Wi-Fi network

connected to a Wi-Fi network

Airplane mode is turned on Connected to a Bluetooth 

Roaming Phone set to vibrate

Calls are being forwarded 
based on the network settings.

 only displays connection status, not signal strength. To find out how to view 

Wi-Fi network signal strength, see “Wi-Fi” in the Getting connected chapter. 

headset

Phone set to silent

Getting started  27

Adjusting the volume

Press the VOLUME UP or VOLUME DOWN button to adjust the 
volume to your desired level. The volume bar appears on top of the 
screen and shows the volume level.

On the volume bar, tap the icon on the right to quickly switch to ring 
or vibrate. If you want to have silent as an option, you need to turn off 
vibrate on your phone. See “Changing sound settings” in the Settings 
chapter to find out how to turn off vibrate.

Searching

Searching the Web

On the Start screen, press SEARCH. The Bing™ search screen 

1.
opens.

Tap the search box, enter what you want to search for, and then 

2.
tap

 on the keyboard. You’ll then see a list of matched items 

onscreen.
Tap the category below the search box (for example, local) or

3.
swipe left or right on the screen to check the other results for the 
other categories.

Use your voice to do a search by tapping the microphone icon inside the 
search box.

28  Getting started

Searching within an app

In some apps like People, Maps, and Marketplace, you can do a search 
within those apps. Simply open the app, and then press SEARCH.

Interacting with your phone by speaking

From anywhere on your phone, press and hold START to bring up 
Speech, which lets you use your voice to call people, start apps, and 
search the web.

To make a phone call, you’d say “Call Jennifer Singer, mobile”.



To start an app, like Calendar, say “Open Calendar”.



To search for something, just tell the phone what you want, like 



“Find pizza parlors,” and Bing will look for an answer. 
If you’re not sure, say “What can I say?”



Setting up an account

Set up your Windows Live, Microsoft Outlook, Facebook, and other 
accounts so you can sync information and receive updates from these 
accounts on your phone.

On the Start screen, tap 

1.
Tap

Settings > email & accounts.

2.
Tap

add an account, and then tap the type of account you want 

3.
to set up.

Enter your email address and password, and then tap 

4.

 .

sign in.

Changing the ringtone

Choose from the available selections of ringtones on your phone.

On the Start screen, tap 

1.
Tap

Settings > ringtones & sounds.

2.
Tap the

3.
Listen to a ringtone by tapping the play icon beside its name.

4.
Tap the name of the ringtone that you want to use.

5.

Ringtone box.

 .

Changing the theme

Feeling a little blue? You can change the theme of your phone to 
match your mood for the day.

On the Start screen, tap 

1.
Tap

Settings > theme.

2.
Select the

3.
tapping their respective boxes.

Background and Accent color to fit your mood by 

 .

Getting started  29

Phone calls

Making calls

On the Start screen, tap the Phone tile.

1.

Tap   .

2.
Dial the number you want to call, and then tap

3.

Making an emergency call

On the phone dialer screen, dial the international emergency number 
for your locale (for example, 911), and then tap call.

Receiving calls

When you receive a phone call from a contact, the Incoming call 
screen appears and displays the caller ID icon, name, and phone 
number of the calling party. When you receive a phone call from 
someone who is not stored in People, only the default caller ID icon 
and phone number appear on the Incoming call screen.

call. 

Answering or rejecting an incoming call

If To answer the call To reject the call

Display is on Tap 

answer. Tap ignore.

Phone calls  31

Display is off When the lock screen appears, 

slide up from the bottom of 
the lock screen, and then tap 
answer.

When the lock screen 
appears, slide up from the 
bottom of the lock screen, 
and then tap

ignore.

Muting the ringing sound without rejecting the call

Do one of the following:

Press the VOLUME DOWN or VOLUME UP button.



Press the POWER button.





Place the phone face down on a leveled surface.

If the phone is already facing down, the phone will still ring when there are 
subsequent incoming calls.

32  Phone calls

Using in-call options

When a call is in progress, use the buttons onscreen to mute or 
unmute the microphone or to turn on or off the speakerphone. You 
can also press MENU and choose whether to add a call, place the call 
on hold, mute the microphone, and more.

Putting a call on hold

Tap   .

1.
Tap

hold. Tap hold again to resume the call.

2.

Switching between calls

If you’re already on a call and accept another call, you can choose to 
switch between the two calls.

When you receive another call, tap 

1.
call, and to put the first call on hold.

To switch between the calls, tap the bar at the top of the screen.

2.

To end the current call and return to the other call, tap end call.

3.

Setting up a conference call

Conference calling with your friends, family, or coworkers is easy. Make 
the first call (or accept a call), and then simply dial each subsequent 
call to add to the conference.

Make sure your SIM card is enabled with conference calling service. 
Contact Verizon  for details.

answer to accept the second 

Phone calls  33

Make a call to the first conference call participant.

1.

When connected, tap 

2.

the number of the second participant. The first participant is put 
on hold when you dial the second participant.

When connected to the second participant, tap 

3.

To add another participant to the conference call, tap add call, 

4.

and then dial the number of the contact you want to invite to the 
conference call.

When connected, tap merge calls to add the participant to 

5.

the conference call. When you want to talk to a person in the 
conference call in private, tap private.

When finished, tap 

6.

 , and then tap add call, and then dial 

merge calls.

end call.

Turning the speakerphone on or off during a call

Tap   .

1.
Tap

speaker. Tap speaker again to turn off the speakerphone.

2.

Make sure you don’t have the phone against your ear when you have the 
speakerphone on. It may damage your hearing.

Muting the microphone during a call

Tap   .

1.
Tap

mute. Tap mute again to turn on the microphone.

2.

Ending a call

On the screen, tap end call.

If the phone display is off, press POWER to turn on the screen so you can 
tap end call.

34  Phone calls

Using call history

Use the call history to check missed calls, your dialed numbers and 
received calls.

Checking calls in the call history

On the Start screen, tap the Phone tile.

1.
Tap a name or number in the list to go to a screen where you

2.
can select to call the number, view the contact information (if 
the number is stored in your contacts list), save the contact 
information (if the number is not stored in your contacts list), or 
send a text message.

Adding a new phone number to your contacts from call history

On the Start screen, tap the Phone tile.

1.
Tap the number you want to save to your contacts.

2.
At the bottom of the screen, tap

3.
Tap

new contact.

4.
Edit the number if you need to, select the phone number type,

5.
and then tap

Enter the contact name and other information. The phone 

6.
number is automatically added for you.

Tap 

7.

To find out how to add new contacts or edit the contact information, see 
the People chapter.

.

 .

.

Phone calls  35

Clearing the call history list

On the call history screen, you can do the following:

To remove a name or number from the list, press and hold it, and 



then tap 
To clear the entire list, tap ... , and then tap



delete item.

delete all.

Global Phone

Global Phone offers you reliable, consistent voice service at home and 
abroad. Use one phone and one number for voice coverage in more than 
220 countries. Get one bill for both domestic and international calls.

In order to get the full benefits of Global Phone service you must 
subscribe to a Global Phone calling plan and ensure that you have 
the SIM card installed. Go to verizonwireless.com/global for rates, 
countries, coverage limitations and features.

Replacing the SIM card

Your phone comes with an installed SIM Card that enables you to 
make and receive calls and text messages while traveling outside of 
the U.S. in supported destinations. Should your SIM Card be lost or 
damaged, please follow these instructions to install a new SIM Card:

Remove the back cover and remove the battery. 

1.

See the Basics chapter for more information.
Push the SIM card tab down and slide the old SIM card out (if

2.

present).

36  Phone calls

Remove the new SIM Card from its packaging.

3.

Insert the SIM card with its gold contacts facing down and its 

4.

cut-off corner facing out and slide the SIM card all the way in.

Insert the battery so that the metal contacts on the battery align 

5.

with the metal contacts on your phone. See the Basics chapter 
for more information.

Replace the back cover. See the Basics chapter for more 

6.

information.

Phone calls  37

Your SIM (Subscriber Identity Module) Card is a small rectangular plastic 
card that stores your phone number and other important information. 
Do not bend or scratch your SIM Card. Avoid exposing your SIM Card 
to static electricity, water or dirt. If your SIM Card is lost or damaged 
while in the U.S., please dial *611 from your Verizon Wireless device or 
1-800-922-0204 from any phone to speak with a Customer Service 
Representative. From outside of the U.S., please refer to the Verizon 
Wireless Global Support Guide, welcome letter and calling card that 
came with your device. This will enable you to make calls toll free from 
landlines in most countries where we offer Global Phone service.

Calling from outside of the U.S.

Your phone is Global Ready with a pre-installed Verizon Wireless SIM 
Card. This means that you can stay connected even when you are in a 
country that has GSM coverage.

For a recent list of countries, their type of coverage (CDMA or GSM), 
and rates please visit:

To activate your SIM Card please dial 

www.verizonwireless.com/global.

*611 prior to your travel abroad.

Changing the network your phone connects to

Your phone is set to Global mode and automatically searches for 
the appropriate network in your location (CDMA or GSM) and then 
connects to it.

When roaming in countries where both CDMA and GSM networks 
are present, you can make your phone connect to a CDMA or a GSM 
network only.

On the Start screen, tap 

1.
Tap

Settings > cellular.

2.
Under Mode selection, select

3.

 .

CDMA or GSM.

38  Phone calls

Call services

Your phone can directly link to the mobile phone network, and enable 
you to access and change the settings of various phone services for 
your phone. Call services may include call forwarding, call waiting, 
voicemail, and more. Contact Verizon  to find out about the availability 
of call services for your phone.

To open call services, tap the 
and then tap call settings.

My phone number Displays your phone number. 

Voicemail number Shows the current voicemail service being used. Tap to 

change the voicemail number.

Show my caller ID to Tap the box to set who can see your phone number 

when you call.

International assist Turn on or off international assist.

SIM security See “Protecting your SIM card with a PIN” in the 

Security chapter for details.

Long tones When Long tones is set to on, the tone is heard 

continuously for as long as the number on the keypad 
is pressed. Turn this off to only hear a brief tone when 
you press keys on the keypad.

Phone tile on the Start screen, tap ... , 

Phone calls  39

Turning Flight mode (Airplane mode) on or off

In many countries, you are required by law to turn off the phone while 
on board an aircraft. A way to turn off the phone function is to switch 
your phone to Flight mode (Airplane mode). When you enable Flight 
mode, all wireless radios on your phone are turned off, including the 
call function, data services, Bluetooth, and Wi-Fi.

On the Start screen, tap 

1.
Tap

Settings > airplane mode.

2.
Tap the

3.

When you disable airplane mode, the call function is turned back on and 
the previous state of Bluetooth and Wi-Fi is restored.

Status switch to turn it on or off.

 .

People

About the People hub

When you set up your email and other accounts on your phone, your 
contacts are imported automatically into your People hub. You’ll be 
able to see contacts from your Windows Live and Facebook accounts, 
as well as other email accounts like Google.

Your friends’ Windows Live and Facebook feeds also appear in your 
People hub. Their photos show up in your Pictures hub, and your own 
feeds pop up in your Me tile.

If you haven’t set up your email or Facebook account yet, see “Setting 
up an account” in the Getting started chapter.

Viewing your contacts list and feeds

To open the People hub, tap the People tile on the Start screen.

In all of the People hub, you’ll see all contacts that you’ve created on 
your phone as well as contacts that are synchronized with your email 
and Facebook accounts.

People  41

If you’re signed in to your Windows Live and/or Facebook accounts, 
swipe to the left to see updates from your friends.

If you signed in to your Windows Live account when you first set up the 
phone, your contacts from those accounts will appear in the contacts list 
when you first open People.

Contact information

When you tap a contact on the People hub, the profile screen opens, 
showing you the person’s contact details. You can call, send text, or 
send an email to the contact from the profile screen.

Call, send a message, or send an email to that contact in the profile 
page. Slide your finger left to see what’s new with that contact. You’ll 
only see updates when you are signed in to your Windows Live and/or 
Facebook accounts and the person is also your friend in Windows Live 
and/or Facebook.

42  People

Adding a new contact

On the Start screen, tap the People tile.

1.

In all of the People hub, tap   .

2.
Select the

3.
which account the contact will sync with.

Enter information by tapping an item.

4.

Tap 

5.

Account, for example Windows Live. This determines 

 when you’re done.

Importing contacts from your SIM card

On the Start screen, tap the People tile.

1.
In

all of the People hub, tap import SIM contacts. 

2.
If you have an account already set up, press and hold people on 
top of the screen, and then tap settings.

Choose how you want to sort and display the contacts, and then 

3.
tap

import sim contacts.

Merging contact information

If you have the same contacts stored in your phone and online 
accounts such as Windows Live and Facebook, your phone will try 
to link them as one automatically. If it doesn’t, you can manually link 
them so that you won’t have duplicated entries in your contacts list.

On the Start screen, tap the 

1.
In

all of the People hub, tap the name of the contact you want to 

2.
link.

At the bottom of the screen, tap 

3.
little different depending if the contact is already linked to other 
contacts.

Do one of the following:

4.

Under 





suggested links (if available), tap the contact to link to 

that contact’s account.
Tap

choose a contact to select a contact from your People list 

to link to.

People tile.

 . The link icon may look a 

People  43

44  People

Breaking the contact information link between contacts

On the Start screen, tap the People tile.

1.
In

all of the People hub, tap the name of the contact whose 

2.
contact information link you want to break.

At the bottom of the screen, tap the link icon. The link icon will 

3.
show how many contacts are linked.

Tap one of the linked profiles, and then tap 

4.

Editing, searching, and deleting

Editing a contact’s information

On the Start screen, tap the People tile.

1.
In

all of the People hub, press and hold the contact, and then tap 

2.
edit.

Enter the new information for the contact. 

3.

If the contact is linked to another account on your phone, you can choose 
to edit the contact information on the other account by tapping edit [name
of account].

Tap  .

4.

unlink. 

Searching for a contact

On the Start screen, tap the People tile.

1.
Press SEARCH.

2.
In the search bar, enter the first few letters of the first or last

3.
name of the contact you are looking for. Matching contacts are 
displayed.

Tap the contact to open his or her contact details screen. See 

4.
“Contact information” in this chapter for details.

People  45

Looking for your contacts that start with the letter M? Tap the letter box, 
for example

, to go to a particular letter on your contacts list. 

Deleting a contact

You cannot delete Facebook contacts on your phone. 

On the Start screen, tap the 

1.
In

all of the People hub, press and hold the contact, and then tap 

2.
delete.

When you’re asked to confirm, tap 

3.

People tile.

delete. 

46  People

Your Me tile

When you sign in to your Windows Live and/or Facebook account, 
your Me tile is automatically created on the Start screen. Tap your Me 
tile on the Start screen (or in all of the People hub) and check status 
updates you have posted, comments you have received, and pics that 
you have uploaded to your Windows Live and/or Facebook accounts.

While on the Me screen, you can tap:

Your status message to the right of your photo to post a new 



status message.
Your photo to change it.



A photo to view it.



An entry to add comments or reply to a comment. 



Keyboard

Using the onscreen keyboard

When you start an app or select a box that requires text or numbers, 
the onscreen keyboard becomes available.

After entering your text, press BACK to close the keyboard. To open 
and use it again, tap a text box.

Entering text

Depending on the app you’re in, you may see a slightly different 
keyboard layout. Use the following keys while entering text:

Some keys have multiple characters or accents associated with them. 
Press and hold the key to see the available characters and accents.

This is the Shift key. Tap to enter an uppercase letter. The next letter 
you type will be uppercase. Press and hold to turn on caps lock.

Tap to switch to the numeric and symbol keyboard.

While in the numeric and symbol keyboard, tap to show more 
symbols.

Tap to switch back to the alphabet keyboard.

Tap to switch to a different language keyboard. Available keyboard 
languages depends upon the phone version you have. This key may 
not be present in phones with only one keyboard language. See 
“Enabling other keyboard languages” for more details.

48  Keyboard

This is the Enter key. Tap to create a new line.

This is the Backspace key. Tap to delete the previous character.

This is the Smiley key (Only available when writing an a text or picture 
message). Tap to enter smileys.

Moving the cursor

While entering text, press and hold the text box. A floating cursor 

1.
appears

Drag the cursor to the position that you want, and then release 

2.
your finger.

.

Changing to the landscape keyboard

When entering text, you can choose to use the landscape orientation 
of the keyboard.

Turn your phone sideways to use a larger keyboard that lets you type 
easily using your thumbs.

Enabling other keyboard languages

You can choose to show other keyboard languages on the keyboard. 
The availability of this feature and the languages available to choose 
from may depend on the version of phone you have.

On the Start screen, tap 

1.
Settings > keyboard.

2.

Tap 

3.

Tap the 
Select the keyboard languages you want to show, and then tap  .

4.

Keyboard languages box.

 .

Entering words with predictive text

The keyboard has predictive text to help you type quickly and 
accurately. Predictive text input is enabled by default, and word 
suggestions are displayed as you type.

To enter a word in predictive mode, do any of the following:

If you see the word you want in bold, you can simply tap the 



space bar to insert the word into your text.
If you see the word you want shown in the suggestions before



you have finished typing the entire word, tap the word to insert it 
into your text.

Slide left on the suggestion bar to see more words.



Changing keyboard settings

On the Start screen, tap   .

1.

Tap 

Settings > keyboard.

2.

Clear the check box of the options that you don’t want. 

3.

Keyboard  49

Messaging

About Messaging

Keep in touch with important people in your life. Use the Messaging 
application to compose and send text and picture messages.

On the Start screen, tap the 

On the conversations screen, all your sent and received messages are 
neatly grouped into conversations, by contact name or phone number. 
You can:

Scroll up or down the list of conversations by swiping your finger 



on the screen.
Tap a contact name or number to view the exchange of



messages.

Messaging tile.

Sending a text message

If you exceed the limit on the number of characters for a single text 
message, your text message will be delivered as one but will be billed 
as more than one message.

On the Start screen, tap the Messaging tile.

1.

On the conversations screen, tap 

2.

Fill in one or more recipients. You can:

3.

Enter complete phone numbers directly in the 



semicolon to separate recipients.
Enter the first few letters of a contact name. As you enter,



matching names with phone numbers from your stored 
contacts are displayed. Tap a contact that you want.

Tap 



Tap the box that says “type a message”, and then enter your 

4.

message.
Tap

5.

to the right of the recipient field, and then tap the 
contact that you want and choose which phone number to 
send to.

 to send the message.

 . 

To field. Use the 

Messaging  51

52  Messaging

Sending a picture message

To send a picture message, start by creating a new text message, and 
then attach a photo to include it.

On the Start screen, tap the Messaging tile.

1.
On the conversations screen, tap

2.
Fill in one or more recipients. You can:

3.

Enter complete phone numbers or email addresses directly in 



the 

To field. Use the semicolon to separate recipients.

Enter the first few letters of a contact name. As you enter, 



matching names with phone numbers and email addresses 
from your stored contacts are displayed. Tap a contact’s 
number or email address.

Tap 



Tap 

4.

Enter your message.

5.
Tap

6.

to the right of the recipient field, and then select the 
phone number of a contact to whom you want to send the 
message.

 and then select a photo you want to send. 

Tap   to take a photo and insert it as the attachment. 

 to send the message.

 . 

Viewing and replying to a message

When you receive a new message, the phone plays an alert sound (if 
set) and displays the message briefly at the top of the screen.

To open and read the message, you can:

1.
Tap the message bar at the top of the screen.



Open the Messaging app to access and read the message.



Enter your reply, and then tap 

2.

 .

Managing message conversations

Forwarding a message

On the conversations screen, tap a contact (or phone number) to 

1.

display the exchange of messages with that contact.
Press and hold the message that you want to forward.

2.

Tap 

forward on the options menu.

3.

Fill in the recipient’s name.

4.

Tap 

5.

 to send the message.

Messaging  53

54  Messaging

Deleting a conversation

On the conversations screen, press and hold a contact (or phone 

1.
number) whose messages you want to delete, and then tap 
delete.

When you’re asked to confirm, tap 

2.

Deleting a message

On the conversations screen, tap a contact (or phone number) to 

1.
display the exchange of messages with that contact.

Press and hold the message that you want to delete.

2.

Tap delete on the options menu.

3.
When you’re asked to confirm, tap

4.

delete.

delete. 

Email

Adding a POP3/IMAP email account

On the Start screen, tap   .

1.
Do one of the following:

2.

If you haven’t set up any accounts yet, tap 



Start screen.
Open



Tap 

3.
Tap the type of account you want to set up.

4.

If you don’t see the account type that you want, tap other account or 
advanced setup. The advanced setup requires you to enter the incoming 
and outgoing server settings so have them ready if you choose this option.

Enter the email address and password for the account.

5.
Tap

6.

Settings, and then tap email & accounts > add an

account.

Settings > email & accounts > add an account.

sign in. 

Email setup on the 

56  Email

Checking your inbox

After you set up an email account, a new tile is created on the Start 
screen for that account. To open an email account, tap its tile on the 
Start screen. If you don’t see the tile, tap the arrow   on the Start 
screen, and then tap the account in the apps list.

Slide your finger left or right to check only your unread, flagged, or 
urgent email.

Refreshing an email account

Whatever your automatic sync settings are, you can also synchronize 
your sent and received emails manually at any time.

While in the account you want to sync, tap 

 .

Email  57

Managing email messages

Deleting an email message from the inbox

On the email account inbox, press and hold the message you 

1.
want to delete.

On the options menu, tap 

2.

Moving an email message to another folder

On the email account inbox, press and hold the message you 

1.
want to move.

On the options menu, tap 

2.
Tap the folder where to move the email message.

3.

Selecting multiple email messages from the inbox to delete or move

On the email account inbox, do one of the following:

1.

Tap 





 .

Tap the area to the left of an email.

delete.

move.

58  Email

Tap the check boxes of email messages you want to delete or 

2.
move to another folder.

Tap 

3.

 to delete them or tap   to move them to a different 

folder.

Sending an email message

Open the email account that you want to use to send your email. 

1.
On the email account inbox, tap

2.
Fill in one or more recipients. You can:

3.

Enter email addresses directly in the To field. If you’re sending 



the email to several recipients, separate the email addresses 
with a semicolon. As you enter email addresses, any matching 
addresses from your contacts list are displayed. Tap a match 
to enter that address directly.

Tap 



4.

Enter the subject, and then compose your message. Tap the 
space below the subject line to compose your message.

To add an attachment, tap 

5.

6.

Tap 
send it later.

Resuming a draft email message

In the email account inbox, tap   , and then tap drafts.

1.
Tap the message.

2.
When you finish editing the message, tap

3.

to the right of the recipient field, and then select a 
contact to whom you want to send the message. Tap   again 
to add more recipients.

 to send the message immediately, or tap  > Save to 

 .

 . You can only attach photos. 

 .

Email  59

Reading and replying to an email message

1.

On the Start screen, tap the email account tile.
On the email account inbox, tap the email you want to read.

2.
Tap

3.

 , and then tap reply, reply all, or forward.

Setting the priority for an email message

1.

While composing the message, tap ... .

2.

Tap priority.
Select the priority for the message.

3.

If you selected 
subject line of the message.

high or low priority, the priority appears below the 

Flagging an email

1.

On the Start screen, tap the email account tile.
On the email account inbox, press and hold the email you want

2.
to flag.

On the options menu, tap 

3.

After flagging an email, you can choose to remove the flag or mark 
the flagged email as complete. Press and hold the flagged email, and 
then tap

complete flag or clear flag.

set flag.

60  Email

Changing email account settings

On the Start screen, tap the email account tile.

1.
Tap

... , and then tap settings.

2.

Tap sync settings.

3.
Set the options you want, and then tap

4.
Choose if you want to add a signature to sent messages, and

5.
then tap

done.

Deleting an email account

On the Start screen, tap   .

1.
Tap

Settings > email & accounts.

2.
Press and hold the email account you want to delete, and then

3.
tap

delete.

done.

Calendar

About Calendar

Use your phone’s Calendar to create and manage your appointments. 
You can also set up your phone to stay in sync with the following 
types of calendars:

On your phone, sign in to your Windows Live account so you’ll 



be able to sync your phone’s Calendar with your Windows Live 
Calendar online. If you haven’t signed in to your Windows Live 
account yet, see the Getting started chapter to find out how to 
sign in.

If you have a Google account and you have added it on your 



phone, you can sync your phone’s Calendar with your Google 
Calendar.

62  Calendar

Creating a calendar appointment

You can create appointments that appear on your phone only, or 
appointments that sync with your online account calendars such as in 
Windows Live or Exchange Server.

On the Start screen, tap the Calendar tile.

1.

In day or agenda view, tap   .

2.
If you have more than one calendar, select an

3.
to add the appointment:

Enter the appointment details.

4.
Scroll down to the bottom of the screen, and tap

5.
set a reminder, appointment occurrence, notes, and more.

Tap 

6.

The Calendar tile on the Start screen will show your upcoming 
appointment.

 when you’re done.

Account in which 

more details to 

Calendar  63

Sending an invitation

You can use Calendar to schedule a meeting or an appointment and 
invite people to attend it. An invitation email will be sent to them from 
the account that you choose.

Open Calendar and create a new appointment. For the steps, see 

1.
“Creating a calendar appointment”.

Add details, such as date and time, location, and more. 

2.
Remember to choose the 
invitation email

Tap 

more details, scroll down the screen, and then tap add

3.
someone.

Invite required and optional attendees. Tap 

4.
tap the name of the person to invite.

You can only invite contacts that are stored or synchronized on your phone.

Tap   when you’re done.

5.

Account to use for sending the 

add someone, then 

64  Calendar

Changing calendar views

When you open Calendar, it displays the day view by default. You can 
also display the Calendar in agenda or month view.

Day and Agenda views

Day view displays a list of the appointments of one day. Agenda view 
lists all your appointments in chronological order.

The color bars on the right side of the appointments in Agenda view 
indicate the type of calendar in which the appointments are part of. To 
find out what each color represents, tap

Change the color by tapping the color box.
When in Day view, slide up or down the screen to view earlier or later

days.

Month view

In Month view, you’ll see text on days that have appointments. To 
switch to Month view, tap   .

When in Month view:

Tap a day to view the appointments of that day.



Slide your finger up or down the screen to view earlier or later 



months.

... , and then tap calendars. 

To change from month to day or agenda view, press BACK.

Viewing, editing or deleting an appointment

You can view, edit, or delete appointments you’ve created. 

Viewing the details of an appointment

On the Start screen, tap the Calendar tile.

1.
In

day or agenda view, tap the appointment.

2.

Editing an appointment

On the Start screen, tap the Calendar tile.

1.
In

day or agenda view, press and hold the appointment, and then 

2.

edit to open it.

tap 
Make your changes to the appointment.

3.
When you’re done editing, tap

4.

Deleting an appointment

There are two ways to delete an appointment.

In 

day or agenda view, press and hold an appointment and then 



tap delete.
While viewing an appointment, tap



If the appointment repeats, you’ll be asked whether you want to 
delete just that occurrence or all occurrences in your Calendar.

.

 .

Calendar  65

66  Calendar

Viewing, dismissing, or snoozing appointment reminders

If you have set a reminder for an appointment, your phone will play 
the alert sound and display a reminder message about the upcoming 
appointment.

On the reminder message, tap 
dismiss the appointment reminder.

snooze to snooze or tap dismiss to 

Displaying and synchronizing calendars

You can choose which calendars to show or hide on your phone’s 
Calendar, and which ones to keep synchronized.

Showing or hiding calendars

In day or agenda view, tap ... , and then tap calendars.

1.

Tap the on switch for the calendar that you want to hide.

2.

The calendars are kept synchronized on your phone, whether or not 
you hide them.

Calendar  67

Choosing which calendars are synchronized on your phone

You can choose which calendars to keep synchronized on your phone 
or which ones to stop synchronizing.

Stop synchronizing a calendar

On the Start screen, tap   .

1.
Tap

Settings > email & accounts.

2.
Tap the account whose calendar you want to stop synchronizing

3.
with your phone.

Clear the 

4.
Tap

5.

Calendar check box.

 .

Getting connected

Data connection

Your phone will be automatically set up to use Verizon’s data 
connection when you turn on your phone for the first time.

Adding an access point

Before you add a new data connection on your phone, obtain the 
access point name and settings (including username and password if 
required) from Verizon .

On the Start screen, tap 

1.
Tap

Settings > cellular.

2.
Tap

add apn.

3.
Enter the APN, user name, and password.

4.

Tap 

5.

.

Turning the data connection on or off

Turning your data connection off can help optimize your battery 
life. It can also save money on data charges. However, when your 
data connection is turned off, you may not always receive automatic 
updates to your email and other synchronized information.

On the Start screen, tap 

1.
Tap

Settings > cellular.

2.
Tap the Data connection On/Off switch.

3.

 .

 .

Getting connected  69

Enabling data roaming

Data roaming lets you connect to Verizon’s partner networks and 
access data services when you are out of Verizon’s coverage area.

Using data services while roaming will be costly. Check with Verizon  for 
data roaming rates before you use data roaming.

On the Start screen, tap   .

1.
Tap

Settings > cellular.

2.
Tap the

3.

Data roaming options box, and then tap Roam.

Selecting the network to connect to when roaming

Your phone is set to Global mode and we’ve designed it to 
automatically search for the appropriate network in your location 
(CDMA or GSM) and then connect to it.

You can also set CDMA or GSM mode manually.

On the Start screen, tap 

1.

Settings > cellular.

2.

Tap 
In Mode selection, choose

3.

 .

CDMA or GSM.

70  Getting connected

Wi-Fi

To use Wi-Fi on your phone, you need access to a wireless access 
point or “hotspot”. The availability and strength of the Wi-Fi signal will 
vary depending on objects, such as buildings or simply a wall between 
rooms, the Wi-Fi signal has to pass through.

Turning Wi-Fi on and connecting to a wireless network

On the Start screen, tap   .

1.
Settings > Wi-Fi.

2.

Tap 

3.

Tap the On/Off switch to turn it on. The phone then scans for the 
network names and security settings of detected Wi-Fi networks 
are displayed in the Wi-Fi networks section. The signal strength 
for each Wi-Fi network is also displayed.

4.

Tap the Wi-Fi network you want to connect to.



If you selected an open network, your phone will automatically 
connect to the network.



If you selected a network that is secured with WEP, enter the 
password and then tap

Depending on the network type and its security settings, you may also 



need to enter more information or choose a security certificate.



You cannot manually add a Wi-Fi profile.

When your phone is connected to a wireless network, the Wi-Fi icon  
(   ) appears for a brief moment on the status bar.

The next time your phone connects to a previously accessed secured 
wireless network, you won’t be asked to enter the key or other 
security information again, unless you reset your phone to its factory 
default settings.

done.

Getting connected  71

Using your phone’s web browser

You must have an active data connection or Wi-Fi connection to access the 
Internet.

Opening the browser

On the Start screen, tap the Internet Explorer tile to start surfing the 
Web.

Going to a web page

On the browser screen, tap the URL box on top of the screen.

1.
Enter the web page address using the keyboard.

2.

3.

Changing the screen orientation

The phone automatically changes the screen orientation depending 
on how you’re holding your phone.

Turn your phone sideways to display the web browser in landscape 
orientation and in full screen. When in landscape orientation, you 
won’t be able to enter a URL.

 on the keyboard.

Tap 

72  Getting connected

Browsing full versions of all web sites

Some web sites display a mobile version of their pages on phone web 
browsers. You can choose to view the full version of all pages, even for 
these sites.

From the browser screen, while holding the phone in portrait 
orientation, tap

... , tap settings, and then select Desktop version.

Navigating on a web page

You can swipe your finger on the screen to navigate and view other 
areas of the web page.

Zooming in or out on a web page

Tap the screen twice quickly to zoom in, then tap the screen twice 
quickly again to zoom out. You can also use your fingers to spread or 
pinch the screen to zoom in or out.

Getting connected  73

Selecting a link in a web page

You can tap a link with your finger to open it, or press and hold a link 
for more options.

Link What to do

Web page
address (URLs)

Email address Tap to send an email message to the email address.

Tap the link to open the web page.



Press and hold the link to open a menu that allows you 



to open the page in a new tab or share the link via text 
message or email.

Opening a new browser tab

Open multiple browser tabs to make it easier for you to switch from 
one web site to another. You can open up to 6 browser tabs.

1.

While viewing a web page in portrait orientation, tap 

2.

 . A new browser tab opens.

Tap 

 .

Switching between browser windows

While viewing a web page in portrait orientation, tap   .

1.
Select the browser window you want to view by tapping the

2.
window you want to open.

74  Getting connected

Finding text within a web page

While viewing a web page, tap ... , and then tap find on page.

1.

Enter the search item, and then tap the Enter key on the 

2.
keyboard. The search item is highlighted if found.

Tap 

3.

 or   to go to the previous or next matching item.

Bookmarking a web page

While viewing a web page in portrait orientation, tap   .

1.
Edit the bookmark name if needed, and then tap

2.

Opening a bookmark

Quickly view the pages that you access most often.

While viewing a web page in portrait orientation, tap 

1.
In

favorites, tap the bookmark you want to open.

2.

Editing a bookmark

While viewing a web page in portrait orientation, tap   .

1.
In

favorites, press and hold the bookmark you want to edit, and 

2.
then tap

Enter your changes, and then tap 

3.

Viewing a previously visited page

While viewing a web page in portrait orientation, tap 

1.
Slide your finger left to go to

2.
Tap the page you want to open.

3.

edit.

ok.

 .

ok.

 .

history.

Getting connected  75

Clearing the list of previously visited pages

While viewing a web page in portrait orientation, tap 

1.
Slide your finger left to go to

2.
Tap

delete. 

3.

history, and then tap   .

 .

Setting browser options

Customize the web browser to suit your browsing lifestyle. Set display, 
privacy, and security options when using the web browser.

From the browser screen, tap 

... , and then tap settings.

76  Getting connected

Bluetooth

Turning Bluetooth on

Turning Bluetooth on also makes the phone discoverable. 

On the Start screen, tap 

1.
Tap

Settings > Bluetooth.

2.
Tap the

3.
Your device is automatically made discoverable, and searches for

Bluetooth devices within range.

Turn off Bluetooth when not in use to conserve battery power, or in places 
where using a wireless device is prohibited, such as on board an aircraft and 
in hospitals.

On/Off switch.

 .

What Bluetooth profiles does my phone
support?

Your phone supports GAP, A2DP, PBAP, HFP, HSP, and 
AVRCP.

Getting connected  77

Connecting a Bluetooth headset or car kit

You can listen to music over a Bluetooth stereo headset, or have 
hands-free conversations using a compatible Bluetooth headset or car 
kit. It’s the same procedure to set up stereo audio and hands-free.

For you to listen to music with your headset or car kit, the 



headset or car kit must support the A2DP Bluetooth profile.
Before you connect your headset, you need to make it



discoverable so your phone can find it. You can find out how to 
do this by referring to your headset manual.

Make sure that the headset is discoverable.

1.
On the Start screen, tap

2.

Settings > Bluetooth.

3.

Tap 

4.

If the Bluetooth switch is off, tap it to turn on Bluetooth. Your 
phone will start to scan for Bluetooth devices within range.

5.

When you see the name of your headset displayed, tap the name. 
Your phone then automatically tries to pair with the headset.

6.

If automatic pairing fails, enter the passcode supplied with your 
headset.

When the Bluetooth headset or car kit establishes a connection to your 
phone, the Bluetooth connected icon   is displayed on the status bar 
for a brief moment. You can check the connection status below the 
hands-free headset or car kit name. Depending on the type of headset 
or car kit you have connected, you can then start using the headset or 
car kit to listen to music and/or make and receive phone calls.

Reconnecting a headset or car kit

Normally, you can easily reconnect your headset by switching on 
Bluetooth on your phone, and turning on the headset. However, you 
might have to connect manually if your headset has been used with 
another Bluetooth device.

 .

78  Getting connected

Make sure that the headset is set to discoverable.

1.
On the Start screen, tap

2.
Tap

Settings > Bluetooth.

3.
If the Bluetooth switch is off, tap it to turn on Bluetooth.

4.
Tap the headset’s name in the Bluetooth devices section.

5.
If you’re asked to enter a passcode, try 0000 or 1234, or consult

6.
the headset/car kit documentation to find the passcode.

If you still cannot reconnect to the headset or car kit, follow the 
instructions in “Unpairing from a Bluetooth device”, and then follow 
the steps under “Connecting a Bluetooth headset or car kit”.

 .

Disconnecting or unpairing from a Bluetooth device

Disconnecting a Bluetooth device

On the Start screen, tap   .

1.
Tap

Settings > Bluetooth.

2.
On the list of Bluetooth devices, tap the device to disconnect

3.
from it. Tap the device again on the list to connect to it.

Unpairing from a Bluetooth device

You can make your phone forget its pairing connection with another 
Bluetooth device. To connect to the other device again, you may need 
to enter or reconfirm a passcode.

On the Start screen, tap 

1.
Tap

Settings > Bluetooth.

2.
On the list of Bluetooth devices, press and hold the device to

3.
unpair.

Tap 

Delete.

4.

 .

Camera

Camera basics

Whether traveling for business or fun, enjoy taking photos and videos 
of your trip and encounters with your phone’s camera.

To open the camera, press CAMERA, or tap 
then tap Camera. When you open the camera app for the first time, it 
will ask you if you want to share the location of your phone. This will 
add a location tag to your captured photos so you’ll know where they 
were taken.

Viewfinder screen

The camera displays in landscape view only. You’ll find the following 
controls on the Viewfinder screen:

Tap to switch between 
Photo and Video modes.

Tap to zoom in or out.

Tap to open the camera 
settings. See “Camera 
settings” in this chapter 
for details.

 on the Start screen and 

80  Camera

Zooming

Before taking a photo or video, you can first use the onscreen zoom 
buttons to zoom in or out of your subject.

Simply press the + or - buttons onscreen to zoom in or out.

Taking a photo

On the Start screen, tap   .

1.
Tap

Camera.

2.
Before taking the photo, you can zoom in first on your subject.

3.
See “Zooming” to find out how.

Tap 

4.

5.

6.

7.

 , and then select a camera flash mode depending on your 

lighting conditions.
Frame your subject on the Viewfinder screen.
Press

CAMERA to take the photo.

Choose what you want to do with the photo you’ve just taken. 
See “After capturing“ for details.

Camera  81

Camera flash doesn’t turn on?

Using the flash eats up much battery power. To save battery 
power, the camera disables the flash (even when you have set the 
camera flash mode to Auto flash or Flash on) when one of the 
following occurs:

You have an incoming call

The flash will be disabled temporarily when you have an incoming 
call. After the call ends, you’ll be able to use the flash again.

If you have set the flash to 
answer and end the call.

Your phone’s battery level reaches 10% or lower

Recharge the battery so that the camera can have enough 
battery power to use the flash.

Cold weather may lower battery performance which
affects the flash

To make sure the camera has enough battery life to power up the 
flash, keep your phone warm. When not in use, put the phone 
inside your jacket to keep it warm, and try to avoid sudden 
temperature changes that may affect battery performance.

Flash on, it turns back on after you 

82  Camera

Capturing a video

On the Start screen, tap   .

1.
Tap

Camera.

2.

3.

On the Viewfinder screen, tap 
Before you start capturing, you can zoom in first on your subject.

4.
See “Zooming” to learn how.

Tap 

5.

6.

7.

8.

 and then choose whether to turn the flashlight on or off 

while capturing video.
Frame your subject on the screen.
Press

CAMERA to start capturing video. Press it again to stop 

capturing.
Choose what you want to do with the video you’ve just captured.

See “After capturing“ for details.

 to switch to video mode.

After capturing

After capturing a photo or video, slide your finger from left to right to 
see the photo or video you’ve just captured. Press and hold the photo 
or video so you can:

Camera  83

add to favorites
(Photo mode only)

delete Delete the photo or video

upload to SkyDrive /
upload to Facebook
(Photo mode only)

share
(Photo mode only)

use as wallpaper
(Photo mode only)

Add the photo to your favorites in the Pictures 
application.

upload to SkyDrive: upload the photo to your 



SkyDrive online storage. You need to be signed 
in to your Windows Live account to upload to 
SkyDrive.
upload to Facebook: upload the photo to your



Facebook page. You need to be signed in to your 
Facebook account to upload to Facebook.

Send the photo to your friends using Messaging or 
email.

Use the photo as your lock screen wallpaper.

84  Camera

Camera settings

To check and change your camera settings, tap   on the Viewfinder 
screen, and then tap an item.

Scenes (photo
mode only)

Effects Apply a special effect to your captured photos or 

Resolution Select a photo or video resolution to use for capturing.

Metering mode Set how the camera measures the amount of light to 

Flicker adjustment When taking indoor shots under fluorescent lighting, 

Restore to default Change the camera back to default settings.

Choose a scene that matches the subject or 
environment that you’re capturing.

videos.

calculate the best exposure:

Center area mode allows the camera to measure 



light in the center.
Average mode allows the camera to measure light



in the whole photo.

keep this setting on Auto or change it to the proper 
frequency (50Hz or 60Hz) of the power in your country 
to reduce flicker.

Pictures

About the Pictures hub

Using the Pictures hub, you can view photos and watch videos that 
you’ve taken with your phone’s camera, downloaded, or synchronized 
with your phone. You can also take a look at your photos on your 
Windows Live and Facebook accounts.

To open the Pictures hub, tap the Pictures tile on the Start screen.

After opening the Pictures hub, slide to the left to check out recent 
photos and photos on Facebook and Windows Live.

86  Pictures

Changing the Pictures hub wallpaper

On the Start screen, tap the Pictures tile.

1.
Press and hold the text

2.
Tap

change background. 

3.

pictures on top of the screen.

Viewing photos and videos

Choose how you want to browse through your photos and videos 

1.
(all, date, favorites).

Select an album to view.

2.
Tap a photo or video to view it in full screen.

3.

Viewing photos and videos in landscape orientation

The photo orientation adjusts to how you hold your phone. Turn 



your phone sideways to view a photo in landscape mode.
Video is always displayed in landscape mode when you play it.



Use the onscreen controls to play, pause, or stop the video.

Zooming in or out on a photo

You can also use pinch zooming. Press your thumb and index finger 
on the screen and then spread your fingers apart to zoom in. Pinch 
your fingers together to zoom out.

Zooming in Zooming out

Touching up your photos

Apply touch up work to your photos with the Photo Enhancer. See 
“Photo Enhancer” in the HTC apps chapter to learn how to touch up 
your photos.

Sending your photos

Using the Pictures hub, you can send photos via email or picture 
message.

Sending a photo by email

On the Start screen, tap the Pictures tile.

1.
Tap

all.

2.
Tap the album where the photo you want to share is in.

3.
Press and hold the photo you want to send, and then tap

4.
Select the email account you want to use to send the photo.

5.
Compose your message and then tap

6.

 .

Pictures  87

share.

88  Pictures

Sending a picture message

1.

On the Start screen, tap the Pictures tile.
Tap

all.

2.
Tap the album where the photo you want to share is in.

3.
Press and hold the photo you want to send, and then tap

4.
Tap Messaging. The photo is automatically added into the message.

5.

6.

Compose your message and then tap   .

Sharing your photos on the Web

Using the Pictures hub, you can share your photos on Facebook and 
upload your photos to your Windows Live SkyDrive.

You can also use the camera app to share a photo right after you’ve 
captured it. See the Camera chapter.

Sharing photos on Facebook

You need to be logged in to your Facebook account to be able to 
upload photos.

On the Start screen, tap the Pictures tile.

1.
Tap

2.

all.

Tap the album where the photo you want to share is in.

3.
Press and hold the photo you want to send, and then tap

4.
upload to Facebook.

If you want to enter a caption, tap the 

5.
then enter your caption.

After entering the caption, tap 

6.

add a caption box, and 

 . 

share.

share >

Pictures  89

Uploading a photo to your SkyDrive

You need to be logged in to your Windows Live account to be able to 
upload photos.

On the Start screen, tap the Pictures tile.

1.
Tap the album where the photo you want to share is in.

2.
Press and hold the photo you want to send, and then tap

3.
upload to SkyDrive.

If you want to enter a caption, tap the 

4.
then enter your caption.

After entering the caption, tap 

5.

add a caption box, and 

 .

share >

Zune

Synchronizing your computer and phone

You’ll need the Zune® software to get your music, videos, and podcasts 
from your computer to your phone. Use it to sync these stuff between 
your computer and phone. If you don’t have the Zune software on your 
computer yet, go to www.zune.net to download and install it.

Setting up Zune to sync your computer and phone

Connect your phone to your computer using the supplied USB 

1.
cable. Zune automatically opens on your computer, if you haven’t 
opened it.

Wait for Zune to recognize your phone, and then follow the 

2.
onscreen instructions to set it up.

Selecting items to sync with your phone

After setting up Zune on your computer, choose what you want to 
sync with your phone.

Connect your phone to your computer using the supplied USB 

1.
cable. Zune automatically opens on your computer, if you haven’t 
opened it.

Click 

2.

3.

4.

collection on top of the Zune screen.

Choose the type of media (for example, Music) you want to sync 
to your phone.

Choose the items you want to sync with your phone, and then 
drag them to the phone icon ( 
the Zune screen.

 ) at the bottom-left corner of 

Music + Videos hub

The Music + Videos hub is your gateway to your media collection. 
Listen to your music, watch your videos, check out your podcasts, 
listen to the radio, and go to the Marketplace to buy music — all in the 
Music + Videos hub.

Listening to music

Get your music into your phone by following the steps in 

1.
“Selecting items to sync with your phone” earlier in this chapter.

On the Start screen, tap the Music + Videos tile.

2.
In zune of the Music + Videos hub, tap

3.
Slide your finger left or right to browse your music according to

4.
the category you want.

Tap the title of the song you want to listen to. 

5.
While listening, you can press and hold

hold   to fast forward. 

Music.

 to rewind or press and 

Zune   91

92  Zune

Buy additional music by visiting the Marketplace. For more 
information, go to “Windows Marketplace” in the More apps chapter.

Turning on repeat or shuffle

While playing a song, tap the album cover to loop or shuffle the songs 
in the album. You can also rate the album.

Controlling music playback from the status bar

When you exit the music player, you can still control music playback 
from the status bar. To show the playback controls on the status bar, 
press the VOLUME UP or VOLUME DOWN button.

Watching videos

Get your videos into your phone by following the procedure in 

1.
“Selecting items to sync with your phone” earlier in this chapter.

On the Start screen, tap the Music + Videos tile.

2.
In zune of the Music + Videos hub, tap

3.
Slide your finger left or right to browse through your videos

4.
according to the category you want.

Tap the title of the video you want to watch.

5.

videos.

Listening to or watching your podcasts

Get your podcasts into your phone by following the steps in 

1.
“Selecting items to sync with your phone” earlier in this chapter.

On the Start screen, tap the Music + Videos tile.

2.
In zune of the Music + Videos hub, tap

3.
Slide your finger left or right to go to your audio or video

4.
podcasts.

Tap the title of the podcast you want to watch or listen to.

5.

podcasts.

Listening to the radio

You need to connect a headset first to the audio jack of your phone to use 
the radio. The radio uses the stereo headset as the radio antenna.

On the Start screen, tap the Music + Videos tile.

1.
In zune of the Music + Videos hub, tap

2.
Slide your finger left or right to go to the radio station you want

3.
to listen to.

Add the radio station to your favorites by tapping 

4.

Access your favorite radio stations by tapping   . 

The radio plays in the background even if you exit the radio screen. 
If you do not want to continue listening to the radio, tap   before 
exiting.

radio. 

Zune   93

 . 

Maps and location

Turning on location services

In order to find your location on your phone, you need to enable 
location sources.

On the Start screen, tap 

1.
Tap

Settings > location.

2.
Tap the

3.

Location services On/Off switch to turn it on. 

Bing Maps

Bing Maps lets you track your current location, view real-time traffic 

situations, and receive detailed directions to your destination. 

You need an active mobile data or Wi-Fi connection to use Bing Maps.





Real-time traffic information is only available in some areas.

Viewing locations in Bing Maps

Finding your location

To find your location with Bing Maps, you need to enable location sources. 
To find out how, see “Turning on location services” in this chapter.

On the Start screen, tap   .

1.
Tap

Maps.

2.
Tap

3.

 .

 .

Maps and location  95

Moving on the map

Swipe your finger on the screen to view other areas of the map.

Zooming in or out of a map

You can:

Spread your thumb and index finger across the map to zoom in.



Pinch your thumb and index finger on the map to zoom out.



Getting an address and additional information for a location

Press and hold a location on the map. A balloon opens over the 

1.
location with the address.

Tap the balloon to see more information.

2.

You can get directions to the location, pin the location to the Start 
screen, share the location via text message or email, and more.

96  Maps and location

Clearing the map

After you get directions or search on a map, you can clear away the 
various markers that such activities have drawn on the map.

While viewing a map, tap 

... , and then tap clear map.

Switching to aerial view

View satellite imagery by switching to aerial view. While viewing a 
map, tap ... , and then tap aerial view on.

Searching for locations and places

In Bing Maps, you can search for a location, such as an address, 
landmark, name of an establishment, or a city.

1.

While viewing a map, tap 
Enter the address, landmark, or city you want to search in the

2.
search box.

Tap 

3.

 on the keyboard.

.

Maps and location  97

Viewing search results

The search results will be displayed as markers on the map. After 
tapping the balloon that shows the location that you want, you’ll see 
its address, rating, nearby places, and reviews, if available.

To see the results as a list, tap ... while viewing a map, and then tap 

results list.

Getting directions

Get detailed directions to your destination. Bing Maps can provide 
directions for travel by foot or car.

While viewing a map, tap 

1.
Use your current location as the starting point, or enter a

2.
location from where to start in the first text box. Then, enter your 
destination in the second text box.

Tap 

3.

 on the keyboard.

 .

98  Maps and location

The next screen displays the directions to your destination in a 

4.
list.

Scroll up on the list to see the rest of the instructions.

Checking traffic conditions

Traffic information is available only in selected areas. You can choose 
to show real-time traffic conditions on a map. Traffic conditions are 
displayed over roads as color-coded lines. Each color represents how 
fast the traffic is moving.

To show traffic conditions, tap 

show traffic. 

... while viewing a map, and then tap