HTC Touch Pro2 US Cellular User Manual

User Manual
www.htc.com
2  Safety
Please Read Before Proceeding
THE BATTERY IS NOT FULLY CHARGED WHEN YOU TAKE IT OUT OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE DEVICE IS CHARGING.
PRIVACY RESTRICTIONS
Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform  the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws  and regulations of your country when using the recording feature of your PDA Phone.
INTELLECTUAL PROPERTY RIGHT INFORMATION
Copyright © 2009 HTC Corporation. All Rights Reserved.
HTC, the HTC logo, HTC Innovation, ExtUSB, HTC Sense, HTC Touch Pro, and HTC Care are trademarks and/or  service marks of HTC Corporation. 
Microsoft, Windows, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center,  Internet Explorer, MSN, Hotmail, Windows Live, Bing, Outlook, Excel, PowerPoint, Word, OneNote and Windows  Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or  other countries.
Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in  the United States and other countries.
Copyright © 2009, Sun Microsystems, Inc. All Rights Reserved.
Copyright © 2009, Adobe Systems Incorporated. All Rights Reserved.
microSD is a trademark of SD Card Association.
YouTube is a trademark of Google, Inc. in the United States and other countries.
Copyright © 2009, Esmertec AG. All Rights Reserved.
Copyright © 2003-2009, ArcSoft, Inc. and its licensors. All Rights Reserved. ArcSoft and the ArcSoft logo are  registered trademarks of ArcSoft, Inc. in the United States and/or other countries.
Copyright © 2004-2009, Ilium Software, Inc. All Rights Reserved.
Copyright © 2000 - 2009 WESTTEK LLC. All Rights Reserved. WESTTEK and the WT Logo are registered  trademarks of WESTTEK, LLC. 
All other company, product and service names mentioned herein are trademarks, registered trademarks or  service marks of their respective owners.
HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or  consequential damages resulting from furnishing this material. The information is provided “as is” without  warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content  of this document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or  mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language  in any form without prior written permission of HTC.
Disclaimers
THE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTY  OR TECHNICAL SUPPORT OF ANY KIND FROM HTC. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE  LAW, HTC AND ITS AFFILIATES expressly disclaim any and all representations and warranties, express or  implied, arising by law or otherwise, regarding the Weather Information, Data, Documentation, or any other  Products and services, including without limitation any express or implied warranty of merchantability, express  or implied warranty of fitness for a particular purpose, non-infringement, quality, accuracy, completeness,  effectiveness, reliability, usefulness, that the Weather Information, Data and/or Documentation will be error­free, or implied warranties arising from course of dealing or course of performance.
Without limiting the foregoing, it is further understood that HTC and its Providers are not responsible for Your  use or misuse of the Weather Information, Data and/or Documentation or the results from such use. HTC and  its Providers make no express or implied warranties, guarantees or affirmations that weather information  will occur or has occurred as the reports, forecasts, data, or information state, represent or depict and it shall  have no responsibility or liability whatsoever to any person or entity, parties and non-parties alike, for any  inconsistency, inaccuracy, or omission for weather or events predicted or depicted, reported, occurring or  occurred. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE THAT THE WEATHER  INFORMATION, DATA AND/OR DOCUMENTATION MAY INCLUDE INACCURACIES AND YOU WILL USE COMMON  SENSE AND FOLLOW STANDARD SAFETY PRECAUTIONS IN CONNECTION WITH THE USE OF THE WEATHER  INFORMATION, DATA OR DOCUMENTATION. 
Safety  3
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HTC OR ITS PROVIDERS BE  LIABLE TO USER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE  DAMAGES OF ANY KIND, IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE,  LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS ARISING  OUT OF, OR RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE OR NONPERFORMANCE OF  OBLIGATIONS, OR USE OF THE WEATHER INFORMATION, DATA OR DOCUMENTATION HEREUNDER REGARDLESS  OF THE FORESEEABILITY THEREOF. 
Important Health Information and Safety Precautions
When using this product, the safety precautions below must be taken to avoid possible legal liabilities and  damages.
Retain and follow all product safety and operating instructions. Observe all warnings in the operating  instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following  precautions.
ELECTRICAL SAFETY
This product is intended for use when supplied with power from the designated battery or power supply unit.  Other usage may be dangerous and will invalidate any approval given to this product.
SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION
CAUTION: Connecting to an improperly grounded equipment can result in an electric shock to your device.
This product equipped with a USB Cable for connecting with desktop or notebook computer. Be sure your  computer is properly grounded (earthed) before connecting this product to the computer. The power supply  cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The  plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with  all local codes and ordinances.
4  Safety
SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT
Use the correct external power source
A product should be operated only from the type of power source indicated on the electrical ratings  label. If you are not sure of the type of power source required, consult your authorized service provider  or local power company. For a product that operates from battery power or other sources, refer to the  operating instructions that are included with the product.
Handle battery packs carefully
This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled  improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture,  short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures  higher than 60˚C (140˚F).
WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not 
disassemble, crush, puncture, short external contacts, expose to temperature above 60° C (140° F), or  dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries  according to the local regulations or reference guide supplied with your product. 
Take extra precautions
Keep the battery or device dry and away from water or any liquid as it may cause a short circuit. 
Keep metal objects away so they don’t come in contact with the battery or its connectors as it may  lead to short circuit during operation. 
The phone should be only connected to products that bear the USB-IF logo or have completed the  USB-IF compliance program.
Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust on  its casing, overheats, or emits a foul odor. 
Always keep the battery out of the reach of babies and small children, to avoid swallowing of the  battery. Consult the doctor immediately if the battery is swallowed. 
If the battery leaks: 
Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush  the affected area immediately with clean water and seek medical advice. 
Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub;  rinse with clean water immediately and seek medical advice. 
Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or  explosion. 
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or  its battery inside a vehicle or in places where the temperature may exceed 60°C (140°F), such as on a car  dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for  extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.
PREVENTION OF HEARING LOSS
CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods 
of time.
SAFETY IN AIRCRAFT
Due to the possible interference caused by this product to an aircraft’s navigation system and its  communications network, using this device’s phone function on board an airplane is against the law in most  countries. If you want to use this device when on board an aircraft, remember to turn off your phone by  switching to Airplane Mode.
Safety  5
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in  progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats,  chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals  or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an  explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
When in any area with a potentially explosive atmosphere or where flammable materials exist, the product  should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause  an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at  refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use  of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a  potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below  deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or  particles, such as grain, dust, or metal powders.
ROAD SAFETY
Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case  of emergency. In some countries, using hands-free devices as an alternative is allowed.
SAFETY PRECAUTIONS FOR RF EXPOSURE
Avoid using your phone near metal structures (for example, the steel frame of a building).
Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound speakers,  TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines  and should be avoided.
INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is forbidden in most  hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to determine if they  are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this  information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so.  Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
HEARING AIDS
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may  want to consult your service provider, or call the customer service line to discuss alternatives.
NONIONIZING RADIATION
Your device has an internal antenna. This product should be operated in its normal-use position to ensure the  radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users  are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended  that no part of the human body be allowed to come too close to the antenna during operation of the  equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and  damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as  result in non-compliance with local regulatory requirements in your country.
6  Safety
To assure optimal phone performance and ensure  human exposure to RF energy is within the guidelines  set forth in the relevant standards, always use your  device only in its normal-use position. Contact with  the antenna area may impair call quality and cause  your device to operate at a higher power level than  needed. Avoiding contact with the antenna area  when the phone is IN USE optimizes the antenna  performance and the battery life.
Antenna location
General Precautions
Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent damaging them and remove  the device from your pants’ pocket before sitting down. It is also recommended that you store the device  in a protective case and only use the device stylus or your finger when interacting with the touch screen.  Cracked display screens due to improper handling are not covered by the warranty.
Device getting warm after prolonged use
When using your device for prolonged periods of time, such as when you’re talking on the phone, charging  the battery or browsing the web, the device may become warm. In most cases, this condition is normal and  therefore should not be interpreted as a problem with the device.
Heed service markings
Except as explained elsewhere in the Operating or Service documentation, do not service any product  yourself. Service needed on components inside the device should be done by an authorized service  technician or provider.
Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service technician or  provider under the following conditions:
Liquid has been spilled or an object has fallen onto the product.
The product has been exposed to rain or water.
The product has been dropped or damaged.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.
Avoid hot areas
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other  products (including amplifiers) that produce heat.
Avoid wet areas
Never use the product in a wet location.
Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature and/or humidity  ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time  for the moisture to evaporate before using the device.
NOTICE:    When taking the device from low-temperature conditions into a warmer environment or from high-
temperature conditions into a cooler environment, allow the device to acclimate to room temperature before  turning on power.
Safety  7
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are  provided for ventilation. These openings must not be blocked or covered.
Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product  should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the  manufacturer.
Avoid unstable mounting
Do not place the product with an unstable base. 
Use product with approved equipment
This product should be used only with personal computers and options identified as suitable for use with  your equipment.
Adjust the volume
Turn down the volume before using headphones or other audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use  a damp cloth for cleaning, but NEVER use water to clean the LCD screen. 
Contents
Chapter 1 Getting Started
1.1 Inside the box ............................................................................................. 16
1.2 Getting to Know Your HTC Touch Pro2 ...................................................... 16
Top panel ...................................................................................................................................................16
Bottom panel ...........................................................................................................................................16
Front panel ................................................................................................................................................17
Hardware keyboard ...............................................................................................................................17
Left panel ...................................................................................................................................................18
Right panel ................................................................................................................................................18
Back panel .................................................................................................................................................18
1.3 Installing the Battery and Storage Card ................................................... 19
Battery ........................................................................................................................................................19
Storage card .............................................................................................................................................20
1.4 Charging the Battery .................................................................................. 20
1.5 Starting Up .................................................................................................. 20
Turning your phone on and off .........................................................................................................20
Switching to Sleep mode.....................................................................................................................20
1.6 Home Screen ............................................................................................... 21
1.7 Notifications ............................................................................................... 21
1.8 Status Icons ................................................................................................. 22
1.9 Start Screen ................................................................................................. 22
1.10 Quick Menu ............................................................................................... 23
1.11 Adjusting the Volume .............................................................................. 23
1.12 Lock Screen ............................................................................................... 24
Locking your phone ..............................................................................................................................24
Unlocking your phone ..........................................................................................................................24
Checking notifications when the phone is locked .....................................................................24
Receiving a call when the phone is locked ...................................................................................24
1.13 Using Finger Gestures .............................................................................. 25
Finger scrolling ........................................................................................................................................25
Finger panning ........................................................................................................................................25
1.14 Using the Zoom Bar .................................................................................. 25
1.15 Connecting Your Phone to a Computer .................................................. 26
Table of Contents  9
Chapter 2 Using Phone Features
2.1 Seamless Switching of Networks .............................................................. 27
2.2 Making Calls from the Phone Screen ........................................................ 27
Making an emergency call ..................................................................................................................28
Making an international call ...............................................................................................................28
Calling voice mail....................................................................................................................................28
2.3 Answering and Ending Calls ...................................................................... 28
Accepting or rejecting an incoming call ........................................................................................28
Using the call functions ........................................................................................................................29
2.4 Using Call History ....................................................................................... 30
2.5 Speed Dial ................................................................................................... 31
2.6 Straight Talk™ ............................................................................................. 31
Making a call from a text message ...................................................................................................31
Making a call from an email message .............................................................................................31
Making a call from a meeting request or reminder ...................................................................32
2.7 Making Three-way Calls in CDMA Mode ................................................... 33
Starting a three-way call ......................................................................................................................33
Turning on the speakerphone during a call .................................................................................33
Ending the three-way call....................................................................................................................33
2.8 CDMA Phone Settings ................................................................................ 34
Setting the phone connection to CDMA-only mode ................................................................34
CDMA Services ........................................................................................................................................34
2.9 Using the HTC Touch Pro2 as a GSM Phone .............................................. 35
GSM international usage  ....................................................................................................................35
Using the GSM SIM card  ......................................................................................................................35
Adding contacts ......................................................................................................................................35
Using SIM Manager ................................................................................................................................36
Copying text messages to the SIM card .........................................................................................36
Making and answering calls ...............................................................................................................36
Making three-way calls in GSM mode ............................................................................................37
GSM settings ............................................................................................................................................38
2.10 Turning the Phone Function On and Off................................................. 39
Chapter 3 Using the Home Screen
3.1 What’s on the Home Screen ....................................................................... 40
Displaying the Home screen in landscape view ..........................................................................40
Switching between the tabs of the Home screen ......................................................................41
Customizing the Home screen tabs .................................................................................................41
10  Table of Contents
3.2 Home ........................................................................................................... 42
3.3 People .......................................................................................................... 45
3.4 Messages ..................................................................................................... 51
3.5 Mail .............................................................................................................. 51
Changing the Home tab wallpaper .................................................................................................42
Updating weather information .........................................................................................................42
World Clock ...............................................................................................................................................43
Alarm Clock ...............................................................................................................................................44
Setting up My Contact Card ...............................................................................................................45
Working with favorite contacts .........................................................................................................45
The People screen ..................................................................................................................................47
The Contact Details screen .................................................................................................................48
Facebook updates and events ...........................................................................................................49
Making calls or sending email directly from a text message ..................................................51
Adding an Internet email account ...................................................................................................51
Adding an Outlook email account ...................................................................................................52
Checking and reading email messages ..........................................................................................52
Making calls directly from an email message ..............................................................................52
3.6 Calendar ...................................................................................................... 53
3.7 Internet........................................................................................................ 54
3.8 Stocks .......................................................................................................... 54
3.9 Photos and Videos ...................................................................................... 56
3.10 Music ......................................................................................................... 57
3.11 Weather ..................................................................................................... 59
3.12 Settings ..................................................................................................... 60
3.13 Programs ................................................................................................... 61
Chapter 4 Entering Text
4.1 The Hardware Keyboard ............................................................................ 62
Adjusting the LCD screen angle ........................................................................................................62
Using the hardware keyboard ...........................................................................................................63
4.2 On-screen Input Methods .......................................................................... 63
Full QWERTY .............................................................................................................................................64
Compact QWERTY ..................................................................................................................................64
Phone Keypad ..........................................................................................................................................64
Entering text .............................................................................................................................................65
4.3 Using Predictive Mode ............................................................................... 65
4.4 Entering Numbers and Symbols ................................................................ 66
4.5 Text Input Settings ..................................................................................... 66
Table of Contents  11
Chapter 5 Synchronizing Information
5.1 Ways of Synchronizing Your Phone ........................................................... 67
5.2 Before Synchronizing with Your Computer .............................................. 67
5.3 Setting Up Windows Mobile® Device Center on Windows Vista® ............ 68
Setting up synchronization in Windows Mobile Device Center ............................................68
Using Windows Mobile Device Center ............................................................................................68
5.4 Setting Up ActiveSync® on Windows® XP ................................................. 69
Setting up synchronization in ActiveSync .....................................................................................69
5.5 Synchronizing With Your Computer .......................................................... 69
Starting and stopping synchronization..........................................................................................69
Selecting information to sync ............................................................................................................69
Troubleshooting sync connection problem .................................................................................70
5.6 Synchronizing via Bluetooth ..................................................................... 70
5.7 Synchronizing Music and Video ................................................................ 70
5.8 Synchronizing with Microsoft® My Phone ................................................ 71
Setting up your My Phone account .................................................................................................71
Changing sync settings ........................................................................................................................71
Stopping the sync partnership with your My Phone account ...............................................71
Managing your My Phone Web account from your computer ..............................................72
Chapter 6 Exchanging Messages
6.1 Text Messages ............................................................................................. 73
Creating and sending a new text message ...................................................................................73
Managing text messages in your Inbox .........................................................................................73
Directly making calls from text messages .....................................................................................74
6.2 Multimedia Messages ................................................................................ 74
Creating and sending MMS messages ............................................................................................74
Viewing and replying to MMS messages .......................................................................................75
Blocking a phone number from sending you MMS messages ..............................................75
6.3 Email ............................................................................................................ 76
Synchronizing Outlook email with your computer ....................................................................76
Setting up an Internet email account .............................................................................................76
Creating and sending an email message .......................................................................................77
Viewing and replying to email messages ......................................................................................78
Directly making calls from an email ................................................................................................79
Synchronizing email messages .........................................................................................................79
Customizing email settings ................................................................................................................80
12  Table of Contents
Chapter 7 Working With Company Email and Meeting Appointments
7.1 Synchronizing with the Exchange Server ................................................. 81
Setting up an Exchange Server connection .................................................................................81
Starting synchronization .....................................................................................................................81
7.2 Working With Company Email Messages .................................................. 82
Automatic synchronization through Direct Push .......................................................................82
Scheduled synchronization ................................................................................................................82
Instant download through Fetch Mail ............................................................................................82
Searching for email messages on the Exchange Server ...........................................................83
Flagging your messages ......................................................................................................................83
Out-of-office auto-reply .......................................................................................................................83
7.3 Managing Meeting Requests ..................................................................... 84
7.4 Finding Contacts in the Company Directory ............................................ 84
When browsing Contacts, composing email, or creating a meeting request ..................84
When viewing a received Outlook email message ....................................................................84
Chapter 8 Internet
8.1 Ways of Connecting to the Internet .......................................................... 85
Wi-Fi .............................................................................................................................................................85
Dial-up
Wireless data connection ....................................................................................................................87
Starting a data connection .................................................................................................................87
8.3 Using Internet Explorer® Mobile ............................................................... 88
The browser screen ................................................................................................................................88
Entering a website address and adding it to your Web favorites .........................................88
Zooming and panning..........................................................................................................................89
8.4 Using YouTube™ .......................................................................................... 90
Searching for videos ..............................................................................................................................90
Using the Program Guide ....................................................................................................................91
Watching videos .....................................................................................................................................91
Bookmarks
History ........................................................................................................................................................92
8.5 Using Streaming Media .............................................................................. 93
 ........................................................................................................................................................87
 ................................................................................................................................................92
8.6 Using Windows Live™ ................................................................................. 94
The Windows Live™ screen..................................................................................................................94
Using Windows Live™ Messenger .....................................................................................................95
8.7 Using RSS Hub ............................................................................................ 96
Subscribing to and organizing news channels ............................................................................96
Viewing headlines ..................................................................................................................................97
Sharing the headline link .....................................................................................................................97
Table of Contents  13
8.8 Using Your Phone as a Modem (Internet Sharing) ................................... 98
Before you proceed ...............................................................................................................................98
Setting up your phone as a USB modem .......................................................................................98
Using your phone as a Bluetooth modem ....................................................................................98
Ending the Internet connection ........................................................................................................99
Chapter 9 Bluetooth
9.1 Bluetooth Modes ...................................................................................... 100
9.2 Bluetooth Partnerships ............................................................................ 100
9.3 Connecting a Bluetooth Hands-free or Stereo Headset ........................ 101
9.4 Sending and Receiving Information Using Bluetooth ...........................102
9.5 Printing via Bluetooth .............................................................................. 103
Chapter 10 Navigating on the Road
10.1 Guidelines and Preparation for Using GPS .......................................... 104
10.2 Downloading Location Data via QuickGPS .......................................... 105
Changing the download options ..................................................................................................105
10.3 Bing ......................................................................................................... 106
Chapter 11 Camera and Multimedia
11.1 Taking Photos and Videos ...................................................................... 107
Changing the 
Using the focus ..................................................................................................................................... 107
Capturing photos and videos ......................................................................................................... 108
The Review screen ............................................................................................................................... 108
On-screen controls .............................................................................................................................. 108
Zooming
Menu Panel ............................................................................................................................................ 109
Setting advanced options ................................................................................................................ 110
11.2 Viewing Photos and Videos Using Album ............................................ 111
Viewing photos .................................................................................................................................... 111
Playing videos ....................................................................................................................................... 112
Closing Album ...................................................................................................................................... 112
11.3 Using Windows Media® Player Mobile .................................................. 112
Playing media ....................................................................................................................................... 112
Synchronizing video and audio files ............................................................................................113
Creating playlists ................................................................................................................................. 114
Troubleshooting
capture mode ........................................................................................................... 107
 ................................................................................................................................................. 109
 ..................................................................................................................................114
11.4 Using Audio Booster .............................................................................. 115
11.5 Using MP3 Trimmer ................................................................................ 116
14  Table of Contents
Chapter 12 Other Programs
12.1 Managing Programs ............................................................................... 117
Launching a program......................................................................................................................... 117
Installing a program ........................................................................................................................... 117
12.2 Contacts .................................................................................................. 118
Adding new contacts ......................................................................................................................... 118
Organizing and searching contacts .............................................................................................. 118
Creating an email or messaging group ....................................................................................... 119
Sharing contact information ........................................................................................................... 119
Working with multiple contacts ..................................................................................................... 119
12.3 JETCET™ PRINT ........................................................................................ 120
12.4 JETCET Presentation .............................................................................. 121
Opening JETCET Presentation ........................................................................................................ 121
Creating a new presentation ........................................................................................................... 121
Displaying the presentation ............................................................................................................ 122
12.5 Microsoft® Office Mobile ....................................................................... 122
12.6 WorldCard Mobile .................................................................................. 123
12.7 Voice Recorder ........................................................................................ 123
Sending and managing your voice recordings ........................................................................ 123
12.8 Voice Command ...................................................................................... 124
12.9 Windows® Marketplace ..........................................................................125
Chapter 13 Managing Your Phone
13.1 Copying and Managing Files ................................................................. 126
13.2 Settings on Your Phone ..........................................................................127
Settings screen ..................................................................................................................................... 127
Personal folder ...................................................................................................................................... 127
Connections folder .............................................................................................................................127
System folder ........................................................................................................................................ 128
13.3 Changing Basic Settings .......................................................................... 129
Sound settings ...................................................................................................................................... 129
Power saving and display settings ................................................................................................ 129
Phone name .......................................................................................................................................... 130
Phone services ......................................................................................................................................130
13.4 Using Comm Manager ............................................................................ 131
13.5 Using Task Manager ...............................................................................131
13.6 Protecting Your Phone ........................................................................... 132
Protecting your phone with a password ..................................................................................... 132
Encrypting files on your storage card .......................................................................................... 132
Table of Contents  15
13.7 Resetting Your Phone .............................................................................133
Performing a soft reset ...................................................................................................................... 133
Performing a hard reset ....................................................................................................................133
Using Clear Storage ............................................................................................................................ 133
13.9 Connecting to an External Display ....................................................... 134
Appendix
A.1 Specifications ........................................................................................... 135
A.2 Regulatory Notices ................................................................................... 136
A.3 Additional Safety Information ................................................................ 139
Index 143
Chapter 1
Getting Started
1.1 Inside the box
The product package includes: HTC Touch Pro2 USB sync cable
Battery Quick Start Guide AC adapter Extra stylus Screen protector Getting Started Disc Wired stereo headset
1.2 Getting to Know Your HTC Touch Pro2
Top panel
POWER
Press and hold for about 3 seconds to turn the power on and  off. For more information, see “Starting Up” in this chapter.
Bottom panel
Microphone
Sync Connector/Earphone Jack/TV Out
Connect the supplied USB cable to synchronize information. Connect the power adapter to recharge the battery. Connect an HTC composite video and audio cable (purchased 
separately) to output the device screen contents and phone audio to an  external viewing device.
3.5 mm Audio Jack
Connect the supplied stereo headset for hands­free conversation or for listening to audio media.
Getting Started  17
Front panel
END
Press to end a call or return  to the Home tab. Press and hold to lock the  phone. See “Lock Screen” in  this chapter for details.
Earpiece
List
en to a phone 
call from here.
BACK
Press to return to the  previous screen.
TALK/SEND
P
ress to answer an  incoming call or dial a  number. During a call, press  and hold to turn the  speakerphone on and off. Press and hold to access  Voice Command. See  “Voice Command” in  Chapter 12 for details. While viewing a text or  email message, press  to call the sender of the  message.
START
P
ress to open or close 
the Start screen. See  “Start Screen” in this  chapter for details.
Light Sensor
S
enses the ambient light and  adjusts the screen backlight  accordingly.
Notification LED*
See description below.
Zoom bar
See “Using the Zoom bar” later  in this chapter for details. 
*  The Notification LED shows a:
Flashing green light when there are new text or email messages, missed calls, or reminders. Solid green light when the phone is connected to the power adapter or a computer and the battery is fully charged. Solid amber light when the battery is being charged. Flashing amber light when the remaining battery level reaches below 10%.
Hardware keyboard
Touch Screen
QWERTY Keyboard
Slide open the touch  screen panel to reveal  the keyboard. See  Chapter 4 for details.
18  Getting Started
Left panel Right panel
VOLUME UP
During a call or  when playing music,  press this button to  increase the volume.
VOLUME DOWN
D
uring a call or when  playing music, press  this button to lower  the volume.
Microphone
Back panel
3.2 Megapixel Camera
See “Taking Photos and Videos” in  Chapter 11 for details.
Stylus
Tap items, write,  or draw on the  touch screen.
Mute
ress to mute or 
P unmute the dual  microphone.
Dual Speaker
Use this noise­cancelling dual speaker  for conference calls.  For more information  about making  conference calls, see  Chapter 2.
Back Cover
Strap Holder
A
ttach a wrist strap,  neck lanyard, or  string accessory.
Getting Started  19
1.3 Installing the Battery and Storage Card
You need to remove the back cover before you can install the battery and storage card. Also, make sure to  always turn off the power before installing or replacing the battery.
To remove the back cover
Make sure your phone is turned off.
Remove the stylus.
Note  You need to temporarily remove the stylus to be able to remove or 
replace the back cover.
Firmly hold the phone with both hands and the front panel facing  down.
Push the back cover up with your thumbs until it disengages from  the phone and then slide it up to remove.
1.
2.
3.
4.
Battery
Your phone comes with a rechargeable Lithium-ion battery and is designed to use only manufacturer­specified original batteries and accessories. Battery performance depends on many factors, including network  configuration, signal strength, and usage patterns. For battery life estimates, see “Specifications” in the Appendix.
Warning!  To reduce risk of fire or burns:
• Do not attempt to open, disassemble, or service the battery pack.
• Do not crush, puncture, short external contacts, or dispose of in fire or water.
• Do not expose to temperatures above 60°C (140°F).
• Replace only with the battery pack designated for this product.
• Recycle or dispose of used battery as stipulated by local regulations.
To install the battery
Align the battery’s exposed copper contacts with the  battery connectors at the bottom part of the battery  compartment.
Insert the contacts side of the battery first and then  gently push the battery into place.
Replace the back cover and insert the stylus back  into the stylus compartment.
To remove the battery
Lift out the battery from the groove at the upper right side  of the battery compartment.
1.
2.
3.
RESET
Groove
20  Getting Started
Storage card
To have additional storage for your images, videos, music, and files, you can purchase a microSD™ card and  install it into your phone.
To install a microSD card
Remove the stylus and then remove the back cover.
Locate the microSD card slot on the upper part of the  exposed right panel.
Insert the microSD card into the slot with its gold  contacts facing down until it clicks into place.
Note  To remove the microSD card, press it to eject it from the slot.
1.
2.
3.
RESET
Storage  card slot
1.4 Charging the Battery
New batteries are shipped partially charged. Before you start using your phone, it is recommended that you  install and charge the battery. Some batteries perform best after several full charge/discharge cycles.
Note  Only the AC adapter and USB sync cable provided with your phone must be used to charge the phone. Use of 
unauthorized AC adapters and USB sync cables can impact the performance of your phone. 
Connect the USB connector of the AC adapter to the sync connector on your phone, and then plug in the AC  adapter to an electrical outlet to start charging the battery.
Charging is indicated by a solid amber light on the Notification LED. As the battery is being charged while the  phone is on, a charging icon   also appears in the title bar of the Home screen. After the battery has been fully  charged, a full battery icon   appears in the title bar of the Home screen.
Warning! •• Do not remove the battery from the phone while you are charging it using the AC or car adapter.
As a safety precaution, the battery stops charging before it overheats.
1.5 Starting Up
After installing and charging the battery, you can now power on and start using your phone.
Turning your phone on and off
To turn on the phone
Press the POWER button.  When you turn on your phone for the first time, Windows Mobile starts up and prepares your phone for first 
time use.
To turn off the phone
Press and hold the POWER button for a few seconds. Tap Yes when prompted.
Switching to Sleep mode
Press and hold the POWER button to turn off the display temporarily and switch your phone to Sleep mode.  Sleep mode suspends your phone to a low power state while the display is off in order to save battery power.
Your phone automatically goes into Sleep mode when you leave the phone idle after a certain period of time.  You are still able to receive messages and calls while your phone is in Sleep mode. Your phone wakes up  automatically when you have an incoming call. To wake up your phone manually, press the POWER button.
Note   You can set the display timeout period. For instructions, see “To change backlight and automatic Sleep mode 
settings” in Chapter 13.
1.
2.
1.6 Home Screen
The main screen of the phone is the Home screen which allows finger-touch access to the most important  functions such as contacts, text messages, email, Internet, and more.
For more information about using the Home screen, see Chapter 3.
Connection status
Notification
nal strength
Sig
Getting Started  21
Volume status
Battery status
Start screen
Home screen
Open the Phone screen  (See Chapter 2 for details)
1.7 Notifications
Quick menu
Open the Camera.
When you tap the icon area of the title bar, the Notifications screen opens to display your connection status  and lists all your pending notifications including missed calls, new text messages, and more. Tap an item on the  Notifications screen to open the related screen or tab.
Open the related  screen or tab.
Dismiss all notifications.
Close the Notifications  screen.
To close the Notifications screen, tap Close or press the BACK button.
22  Getting Started
1.8 Status Icons
The following are some of the status icons that you may see on the phone.
Icons that appear in this area
Vibrate mode
Sound on
Sound off
Icons that appear in this area
Battery charging
Battery full Battery very low
Icons that appear in this area
Multiple notifications; tap the  icon to view all
New text messages;  SMS notification of voice mail
New Windows Live™ message
Missed call
Speakerphone on
Roaming
Alarm
Other wireless networks  detected
Wired headset connected
Bluetooth on
Bluetooth visible mode on
Bluetooth stereo headset  connected
Icons that appear in this area
1xRTT available
EVDO available
Connected to a wireless network
Connection is active
Connection is not active
Synchronization in progress
Icons that appear in this area
Data connection present
Maximum signal strength
No signal
Phone is turned off
No phone service
Searching for phone service
Voice call in progress
Call on hold
Calls are forwarded
1.9 Start Screen
The Start screen gives you one-touch access to the programs and settings of your phone. To open the Start  screen, tap Start (   ) at the top left corner of the screen, or press the START button (   ).
On the Start screen:
Swipe your finger up or down to scroll through the screen.
Tap the Today icon to return to the Home screen.   See “Home” in Chapter 3 for details.
Tap a program icon to open the corresponding program.
Tap the Settings icon to access the settings of your phone.
Tap Lock at the bottom-left corner of the Start screen to lock  your phone. See “Lock Screen” for details.
Press the START button twice to close the Start screen.
To move an icon to the top of the Start screen
You can move often used icons to the top of the Start screen for easy  access.
Press and hold the icon that you want to move.
Tap Move to Top. The icon is moved to the top of the Start screen.
To return an icon to its original location, press and hold the icon and  then tap Move Down.
1.
2.
Getting Started  23
1.10 Quick Menu
The Quick Menu, which can be opened from the top right corner of  the screen, shows the currently running programs. You can quickly  switch between running programs, stop programs, and see how  much program memory is being used.
On the Quick menu:
To switch to a running program, tap the program name. 
To stop a running program, tap  .
Tap   to stop all currently running programs.
Tap   to customize Task Manager settings. (See “Using Task  Manager” in Chapter 13.)
 shows the total percentage of program memory in use.  Tap to view more information about memory and storage  card usage.
1.11 Adjusting the Volume
A single volume control adjusts both the system volume (notifications and audio/video playback volume) and  the phone ring volume of your phone.
To set a single volume
Press the VOLUME UP/DOWN button on the left panel of your phone to open the Volume screen. To increase or decrease the volume level, drag your finger 
up or down the volume bars, or press the VOLUME UP/ DOWN button. You can also:
Tap Silent to mute the volume.
Tap Vibrate to switch the phone to Vibrate mode.
The Volume screen automatically closes. You can also tap an  empty area of the Volume screen to close it.
Note  Use the VOLUME UP/DOWN button on the left panel of your 
phone to adjust the conversation phone volume during an  ongoing call.
To adjust the system and ring volumes separately
On the Home screen, slide to the Settings tab, and then tap  Sound.
Turn off the Single Volume option.
Press the VOLUME UP/DOWN button.
To switch between the Ring Volume and System Volume  screens, tap Ring or System at the top of the screen.
To adjust the volume level, follow steps 2 to 3 in “To set a  single volume”.
2.
3.
1.
2.
3.
4.
5.
Volume  bars
1.
24  Getting Started
1.12 Lock Screen
The Lock screen is displayed whenever your phone is locked. You can lock your phone to prevent accidental  button or touch screen presses when the phone is in your bag or pocket.
Locking your phone
Your phone automatically locks when 
your phone is password protected, and the set idle time has elapsed. Your  phone locks itself and requires the correct password entry to unlock it. For more information about setting a  password and idle time for your phone, see “Protecting your phone with a password” in Chapter 13.
You can also lock the phone manually. Tap Start and then tap Lock in the lower left corner of the Start screen,  or long press the END key.
Unlocking your phone
When you see the Lock screen, slide the Lock button (   ) left or right to unlock your phone.
Note   If you have set a password for your phone, you will be prompted for the password when you unlock the phone. See 
“Protecting your phone with a password” in Chapter 13 for information on setting a password.
Checking notifications when the phone is locked
When your phone is locked, you are still notified of missed calls, new messages, and upcoming appointments.  The Lock screen shows the next upcoming appointment and the Lock button shows the number of  notifications.
To view the notifications
On the Lock screen, tap the Lock button (   ). Notification buttons representing each type of received  information, such as missed calls, new email, and new text messages, are then displayed below the Lock  button.
Slide a notification button right or left to view the respective information. For instance, slide the Missed  Call button to access the Call History and view missed calls.
Upcoming  appointment
Note  If a phone password is set, you are prompted for the password before you can view the notification item. See 
“Protecting your phone with a password” in Chapter 13 for information on setting a phone password.
Receiving a call when the phone is locked
You can receive and answer calls even when your phone is locked. For more information about answering calls,  see “Answering and Ending Calls“ in Chapter 2.
After you end the call, your phone remains locked and the Lock screen is displayed. You need to unlock to use  your phone.
1.
2.
Getting Started  25
1.13 Using Finger Gestures
You can use finger gestures to scroll and pan on the touch screen.
You can use finger gestures to scroll and pan on the touch screen.
Finger scrolling
Finger scrolling can be used to scroll up and down Web pages, documents, and lists such as the contacts list,  file list, message list, calendar appointments list, and more.
To scroll up and down
To scroll down, swipe your finger upward on the touch screen.   To scroll up, swipe your finger downward on the touch screen.
To auto-scroll, flick your finger upward or downward on the touch screen. Tap the screen to stop  scrolling.
To scroll left and right
To scroll towards the right, swipe your finger to the left.   To scroll towards the left, swipe your finger to the right.
To auto-scroll, flick your finger left or right. Tap the screen to stop scrolling.
Finger panning
You can use finger panning to move to and view other parts of a zoomed photo, Web page, document, or an  email. To pan, press and hold on the touch screen and then drag your finger in any direction.
1.14 Using the Zoom Bar
The Zoom bar located below the touch screen is a handy zoom  control that is unique on your phone. When you are viewing  a Web page in the Web browser or a photo in Album, you can  zoom in or out by sliding your finger across the Zoom bar.
You can also instantly enlarge or shrink the text size when you  open and read messages or Word documents. Slide your finger  across the Zoom bar to increase or decrease the text size. To  increase or decrease the text size more, slide across the Zoom  bar again.
Zoom bar
26  Getting Started
1.15 Connecting Your Phone to a Computer
Whenever you connect your phone to the computer with the USB cable, the Connect to PC screen displays and  prompts you to choose the type of USB connection:
ActiveSync
Select this mode when you need to do the following:
Sync Outlook email messages, contacts, calendar appointments, files, and other data between your  phone and your computer.
Have read and write access to the whole phone.
For more information about using ActiveSync, see Chapter 5.
Disk Drive
This mode is available for selection only when you installed a microSD card on your phone. Select this mode  when you want to use your storage card as a USB thumb drive, and copy files between your phone’s storage  card and your computer faster.
When Disk Drive mode is enabled while your phone is connected to the computer:
You will not be able to use your phone to access files from the storage card or run applications that are  installed on the storage card.
Your computer will only connect to the phone’s storage card. When you access your phone from the  computer, you will only see the contents of the phone’s storage card.
Internet Sharing
When you do not have Internet access on your computer, you can select this mode to use your phone as a  modem for your computer. For more information about using Internet Sharing, see “Using Your Phone as a  Modem (Internet Sharing)” in Chapter 8.
Note  Additional data package may be required for modem use due to high data usage.  Contact your carrier for 
information before using your phone as a modem.
Chapter 2
Using Phone Features
2.1 Seamless Switching of Networks
Your HTC Touch Pro2 Global Phone allows you to use your phone outside of the United States by using a GSM  SIM card. When you install a SIM card, the phone enters Global mode by default. When the phone is in Global  mode it will automatically search for the appropriate network for your location outside of the United States and  connect to it.
Note   SIM cards must be purchased from a carrier in the country you wish to use the phone and are not sold or supported 
by U.S. Cellular.
2.2 Making Calls from the Phone Screen
To make a call, you can either dial a number or select a contact you want to call on the Phone screen.
To open the Phone screen, press the TALK/SEND button (   ).
The Phone’s Smart Dial feature makes it quick and easy for you to place a call. When you start entering a phone  number or contact name, Smart Dial automatically searches and sorts the contacts in Contacts, and the phone  numbers in Call History (incoming, outgoing, and missed calls). You can then select the desired number or  contact from the filtered list.
You can just enter the first letter of the name or number of a contact. Smart Dial searches for contact phone  numbers and the first character of a contact name as well as from the character that appears after a space,  dash, or underscore in a contact name.
To call a phone number or contact
Begin entering the first few numbers or characters by tapping the keys on the Phone keypad. As you  enter numbers or letters, the Smart Dial panel displays matches found.
If you tap a wrong number or character, tap   to erase each subsequent digit or character. To erase the  entire entry, press and hold  .
Tap   to close the phone keypad and to see if there are more matching numbers or contacts in the Smart Dial  panel. To browse through the filtered list, flick through the list or slide your finger up or down the list slowly.
Tap to open or close the phone keypad.
Smart Dial  panel
Add the  number  to your  contacts.
Open the  contact  details.
1.
2.
28  Using Phone Features
To call a number or contact, do one of the following:
Tap the desired phone number or contact from the list.
To call a different phone number associated with the contact, tap the contact card icon   at the right  side of the contact name. On the contact details screen, tap the number you want to call.
Tips  • During a call, use the VOLUME UP/DOWN button on the side of the phone to adjust the phone volume.
  To send a text message to a selected contact, tap  , and then tap Send Message. For more information about 
sending text messages, see “Text Messages” in Chapter 6.
Making an emergency call
Enter the international emergency number for your locale, and press the TALK/SEND button on your phone.
Making an international call
In the United States, enter 011 + country code + area code + phone number, and then press TALK/SEND.
Calling voice mail
Number 1 is generally reserved for your voice mail. Press and hold this button on the Phone screen keypad to 
call voice mail and retrieve your voice mail messages.
2.3 Answering and Ending Calls
When you receive a phone call, the Incoming Voice Call screen will appear, allowing you to either answer or  ignore the call.
Accepting or rejecting an incoming call
To answer a call
Press the TALK/SEND button, or fully slide the center button of the Answer/Ignore bar to the left.
To reject a call
Press the END button, or fully slide the center button of the Answer/Ignore bar to the right.
To mute the ring without rejecting the call
To mute the ring without rejecting the call, tap Mute Ring or press the VOLUME DOWN button. You can also  put the phone face down on a flat surface to mute the ringing sound.
To reject a call and send a text message
You can automatically send a default text message to the caller and reject the incoming voice call. Tap Send Text when you have an incoming call to send the text message. You can change the default text message by  tapping Menu > Options > Advanced tab while on the Phone screen.
3.
Using Phone Features  29
To accept a phone call when the phone is locked with a password
You can receive an incoming call when the phone is locked. When a simple PIN  password is enabled, the following screen is shown when you accept the call:
Tap the onscreen buttons to unlock the phone or end the call.
Note  See “Protecting your phone with a password” in Chapter 13 for information on 
setting a simple PIN password.
Using the call functions
When a call is in progress, use the call  function buttons to put a call on hold, dial  another contact for a phone conference, enter  notes about the conversation, and more.
To accept new calls
Your phone notifies you when you have  another incoming call, and gives you the  option of rejecting or accepting the call. If  you are already on a call and accept the new  call, you can choose to start a three-way call  for all participants. See “Making three-way  calls in CDMA mode” for details.
Call functions
Contact details.  See “The Contact Details  screen” in Chapter 3.
To use the speakerphone
During a call, do one of the following to turn the speakerphone on or off:
Tap   to turn the speakerphone on. Tap this button again to turn the speakerphone off.
Placing your phone face down automatically turns on the speakerphone. To turn the speakerphone off,  place your phone face up.
You can also press and hold the TALK/SEND button during a call to turn the speakerphone on or off.
The speakerphone icon (   ) appears in the title bar when the speakerphone is on.
Warning!  To avoid damage to your hearing, do not hold the phone against your ear when the speakerphone is on.
To mute the microphone during a call
Tap   to turn the microphone on or off. When the microphone is turned off, the mute icon   appears on the  screen.
30  Using Phone Features
To turn noise reduction on or off
When you are using the earpiece and not the speakerphone during a call, you can tap Menu > Noise Reduction On to reduce ambient noise if the other party cannot hear your voice clearly. When noise reduction 
is not needed, tap Menu > Noise Reduction Off to disable it and save battery power.
You can also turn noise reduction on or off in the Phone settings. Tap Start > Settings > All Settings >
Personal > Phone > Advanced tab and then select one of the following settings in the Reduce noise in phone calls drop-down list:
Automatically. Analyzes ambient noise only at the beginning of a connected call and applies a certain 
noise reduction setting based on the detected noise. However, when you move to a noisier environment  during the call, your phone will not further decrease noise based on your new location.
Always. Always reduces ambient noise during the entire course of your phone call.
Never. Turns off noise reduction.
Notes  •  If you want to change the noise reduction setting to Automatically, make sure to do this before starting a call.
•  Noise reduction is not used when you have a wired or Bluetooth headset connected.
To open Notes while in a call
Tap  , or pull out the stylus.
To view or create appointments during a call
Tap   to open the Calendar and browse your appointments or create a new one. Close the Calendar screen  to return to the Phone screen.
To end a call
When a call is in progress, tap End Call or press END.
2.4 Using Call History
The missed call icon   appears in the title bar when you missed a call. Use the Call History tab to check who the  caller was, or view all your dialed numbers, and received calls. To open the Call History tab, tap Call History or  Missed Call on the Home tab.
Received call
Dialed number
Missed call
Filter or clear the  Call History tab.
Open the Call History  tab of the Contact  Details screen and  view all calls you  exchanged with the  contact.
R
eturn to the 
People
tab.
If you have a long list of calls in the Call History tab, tap Menu > Filter, and then select the type of call you want  to display.
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