HTC Touch Pro 2 User Manual

User Manual
www.htc.com
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Please Read Before Proceeding
THE BATTERY IS NOT CHARGED WHEN YOU TAKE IT OUT OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE DEVICE IS CHARGING.
YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT TO DISASSEMBLE THE DEVICE.
Some countries require full disclosure of recorded telephone conversations, and stipulate that you must inform  the person with whom you are speaking that the conversation is being recorded. Always obey the relevant laws  and regulations of your country when using the recording feature of your PDA Phone.
INTELLECTUAL PROPERTY RIGHT INFORMATION
Copyright © 2010 HTC Corporation. All Rights Reserved.
HTC, the HTC logo, HTC Innovation, ExtUSB, HTC Touch Pro, and HTC Care are trademarks and/or service marks  of HTC Corporation. 
Microsoft, Windows, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center,  Internet Explorer, MSN, Hotmail, Windows Live, Outlook, Excel, PowerPoint, Word, OneNote and Windows Media  are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other  countries.
Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc.
Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc.
Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in  the United States and other countries.
Copyright © 2010, Sun Microsystems, Inc. All Rights Reserved.
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microSD is a trademark of SD Card Association.
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Copyright © 2010, Esmertec AG. All Rights Reserved.
Copyright © 2003-2010, ArcSoft, Inc. and its licensors. All Rights Reserved. ArcSoft and the ArcSoft logo are  registered trademarks of ArcSoft, Inc. in the United States and/or other countries.
Copyright © 2004-2010, Ilium Software, Inc. All Rights Reserved.
Copyright © 2000 - 2010 WESTTEK LLC. All Rights Reserved. WESTTEK and the WT Logo are registered  trademarks of WESTTEK, LLC. 
All other company, product and service names mentioned herein are trademarks, registered trademarks or  service marks of their respective owners.
HTC shall not be liable for technical or editorial errors or omissions contained herein, nor for incidental or  consequential damages resulting from furnishing this material. The information is provided “as is” without  warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content  of this document at any time without prior notice.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or  mechanical, including photocopying, recording or storing in a retrieval system, or translated into any language  in any form without prior written permission of HTC.
Disclaimers
THE WEATHER INFORMATION, DATA AND DOCUMENTATION ARE PROVIDED “AS IS” AND WITHOUT WARRANTY OR TECHNICAL SUPPORT OF ANY KIND FROM HTC. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HTC AND ITS AFFILIATES expressly disclaim any and all representations and warranties, express or implied, arising by law or otherwise, regarding the Weather Information, Data, Documentation, or any other Products and services, including without limitation any express or implied warranty of merchantability, express or implied warranty of fitness for a particular purpose, non-infringement, quality, accuracy, completeness, effectiveness, reliability, usefulness, that the Weather Information, Data and/or Documentation will be error­free, or implied warranties arising from course of dealing or course of performance.
Without limiting the foregoing, it is further understood that HTC and its Providers are not responsible for Your use or misuse of the Weather Information, Data and/or Documentation or the results from such use. HTC and its Providers make no express or implied warranties, guarantees or affirmations that weather information will occur or has occurred as the reports, forecasts, data, or information state, represent or depict and it shall have no responsibility or liability whatsoever to any person or entity, parties and non-parties alike, for any inconsistency, inaccuracy, or omission for weather or events predicted or depicted, reported, occurring or occurred. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE THAT THE WEATHER INFORMATION, DATA AND/OR DOCUMENTATION MAY INCLUDE INACCURACIES AND YOU WILL USE COMMON SENSE AND FOLLOW STANDARD SAFETY PRECAUTIONS IN CONNECTION WITH THE USE OF THE WEATHER INFORMATION, DATA OR DOCUMENTATION.
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Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HTC OR ITS PROVIDERS BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS ARISING OUT OF, OR RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS, OR USE OF THE WEATHER INFORMATION, DATA OR DOCUMENTATION HEREUNDER REGARDLESS OF THE FORESEEABILITY THEREOF.
Location Based Services (LBS)
Your wireless device can determine its (and your) physical, geographical location (“Location Information”). Certain software applications are capable of accessing, collecting and using Location Information and disclosing the information to the application provider and other people. You should use caution and discretion when determining whether or not Location Information should be made available to them. To limit potential unauthorized access to your Location Information, Verizon Wireless devices are preset to “911 ONLY” which will only allow authorized emergency response personnel to locate you if you dial 9-1-1 from your wireless device.
By changing the setting on the device to “LOCATION ON” you are enabling third party access to Location Information through software, widgets or peripheral components you choose to download, add or attach to your wireless device. Verizon Wireless encourages you to check your wireless device periodically and only use software, widgets and peripheral components that are obtained from reliable sources. When you use your mobile browser or other services and applications, you authorize Verizon Wireless to collect, use and disclose your Location Information as appropriate to provide you with any location services that you enabled.
Verizon Wireless does not retain Location Information longer than necessary to provide the services to you. We will not knowingly disclose your Location Information to third parties without your consent. You should carefully review the privacy policies of application providers and third parties who you allow access to your Location Information, and you should know that significant risks can be associated with disclosing your Location Information to others.
Note For information on the Location Setting, see “CDMA Services” in Chapter 2.
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Important Health Information and Safety Precautions
When using this product, the safety precautions below must be taken to avoid possible legal liabilities and damages.
Retain and follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment, observe the following precautions.
ELECTRICAL SAFETY
This product is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product.
SAFETY PRECAUTIONS FOR PROPER GROUNDING INSTALLATION
CAUTION: Connecting to an improperly grounded equipment can result in an electric shock to your device.
This product equipped with a USB Cable for connecting with desktop or notebook computer. Be sure your computer is properly grounded (earthed) before connecting this product to the computer. The power supply cord of a desktop or notebook computer has an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet which is properly installed and grounded in accordance with all local codes and ordinances.
SAFETY PRECAUTIONS FOR POWER SUPPLY UNIT
Use the correct external power source
A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product.
Handle battery packs carefully
This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 60˚C (140˚F).
WARNING: Danger of explosion if battery is incorrectly replaced. To reduce risk of fire or burns, do not
disassemble, crush, puncture, short external contacts, expose to temperature above 60˚C (140˚F), or dispose of in fire or water. Replace only with specified batteries. Recycle or dispose of used batteries according to the local regulations or reference guide supplied with your product.
Take extra precautions
Keep the battery or device dry and away from water or any liquid as it may cause a short circuit.
Keep metal objects away so they don’t come in contact with the battery or its connectors as it may
lead to short circuit during operation.
The phone should be only connected to products that bear the USB-IF logo or have completed the
USB-IF compliance program.
Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust on
its casing, overheats, or emits a foul odor.
Always keep the battery out of the reach of babies and small children, to avoid swallowing of the
battery. Consult the doctor immediately if the battery is swallowed.
Only use the battery with a charging system that has been qualified with the system per this
standard, IEEE-Std-1725-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard.
Replace the battery only with another battery that has been qualified with the system per this
standard, IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface,
and the user suspects damage, take it to a service centre for inspection.
If the battery leaks:
Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush
the affected area immediately with clean water and seek medical advice.
Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub;
rinse with clean water immediately and seek medical advice.
Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or
explosion.
SAFETY PRECAUTIONS FOR DIRECT SUNLIGHT
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 60˚C (140˚F), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.
PREVENTION OF HEARING LOSS
CAUTION: Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods
of time.
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SAFETY IN AIRCRAFT
Due to the possible interference caused by this product to an aircraft’s navigation system and its communications network, using this device’s phone function on board an airplane is against the law in most countries. If you want to use this device when on board an aircraft, remember to turn off your phone by switching to Airplane Mode.
ENVIRONMENT RESTRICTIONS
Do not use this product in gas stations, fuel depots, chemical plants or where blasting operations are in progress, or in potentially explosive atmospheres such as fuelling areas, fuel storehouses, below deck on boats, chemical plants, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Please be aware that sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
EXPLOSIVE ATMOSPHERES
When in any area with a potentially explosive atmosphere or where flammable materials exist, the product should be turned off and the user should obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. These include fueling areas, below deck on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.
ROAD SAFETY
Vehicle drivers in motion are not permitted to use telephony services with handheld devices, except in the case of emergency. In some countries, using hands-free devices as an alternative is allowed.
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SAFETY PRECAUTIONS FOR RF EXPOSURE
Avoid using your phone near metal structures (for example, the steel frame of a building).
Avoid using your phone near strong electromagnetic sources, such as microwave ovens, sound speakers,
TV and radio.
Use only original manufacturer-approved accessories, or accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may violate your local RF exposure guidelines
and should be avoided.
INTERFERENCE WITH MEDICAL EQUIPMENT FUNCTIONS
This product may cause medical equipment to malfunction. The use of this device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
HEARING AIDS
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives.
NONIONIZING RADIATION
Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment.
Use only the supplied integral antenna. Use of unauthorized or modified antennas may impair call quality and damage the phone, causing loss of performance and SAR levels exceeding the recommended limits as well as result in non-compliance with local regulatory requirements in your country.
To assure optimal phone performance and ensure human exposure to RF energy is within the guidelines set forth in the relevant standards, always use your device only in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life.
Antenna location
General Precautions
• Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device to prevent damaging them and remove the device from your pants’ pocket before sitting down. It is also recommended that you store the device in a protective case and only use the device stylus or your finger when interacting with the touch screen. Cracked display screens due to improper handling are not covered by the warranty.
• Device getting warm after prolonged use
When using your device for prolonged periods of time, such as when you’re talking on the phone, charging the battery or browsing the web, the device may become warm. In most cases, this condition is normal and therefore should not be interpreted as a problem with the device.
• Heed service markings
Except as explained elsewhere in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider.
• Damage requiring service
Unplug the product from the electrical outlet and refer servicing to an authorized service technician or provider under the following conditions:
Liquid has been spilled or an object has fallen onto the product.
The product has been exposed to rain or water.
The product has been dropped or damaged.
There are noticeable signs of overheating.
The product does not operate normally when you follow the operating instructions.
• Avoid hot areas
The product should be placed away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
• Avoid wet areas
Never use the product in a wet location.
• Avoid using your device after a dramatic change in temperature
When you move your device between environments with very different temperature and/or humidity ranges, condensation may form on or within the device. To avoid damaging the device, allow sufficient time for the moisture to evaporate before using the device.
NOTICE: When taking the device from low-temperature conditions into a warmer environment or from high-
temperature conditions into a cooler environment, allow the device to acclimate to room temperature before turning on power.
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other openings in the product. Slots and openings are provided for ventilation. These openings must not be blocked or covered.
• Mounting accessories
Do not use the product on an unstable table, cart, stand, tripod, or bracket. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.
• Avoid unstable mounting
Do not place the product with an unstable base.
• Use product with approved equipment
This product should be used only with personal computers and options identified as suitable for use with your equipment.
• Adjust the volume
Turn down the volume before using headphones or other audio devices.
• Cleaning
Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning, but NEVER use water to clean the LCD screen.
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Contents
Chapter 1 Getting Started
1.1 About Your HTC Touch Pro2 ....................................................................... 17
Inside the box ..........................................................................................................................................17
1.2 Getting to Know Your Touch Phone .......................................................... 17
Top panel ...................................................................................................................................................17
Bottom panel ...........................................................................................................................................17
Front panel ................................................................................................................................................18
Hardware keyboard ...............................................................................................................................18
Left panel ...................................................................................................................................................19
Right panel ................................................................................................................................................19
Back panel .................................................................................................................................................19
1.3 Installing the Battery and Storage Card ................................................... 20
Battery ........................................................................................................................................................20
Storage card .............................................................................................................................................21
1.4 Charging the Battery .................................................................................. 21
1.5 Starting Up .................................................................................................. 21
Turning your device on and off .........................................................................................................21
Switching to Sleep mode.....................................................................................................................21
1.6 Home Screen ............................................................................................... 22
1.7 Notifications ............................................................................................... 23
1.8 Status Icons ................................................................................................. 24
1.9 Start Screen ................................................................................................. 25
1.10 Lock Screen ............................................................................................... 26
Locking the device .................................................................................................................................26
Unlocking your phone ..........................................................................................................................26
Checking notifications when the phone is locked .....................................................................26
Receiving a call when the phone is locked ...................................................................................27
1.11 Adjusting the Volume .............................................................................. 27
1.12 Using Finger Gestures .............................................................................. 28
Finger scrolling ........................................................................................................................................28
Finger panning ........................................................................................................................................28
1.13 Using the Zoom Bar .................................................................................. 28
1.14 Connecting Your Device to a Computer .................................................. 29
Chapter 2 Using Phone Features
2.1 Seamless Network Switching .................................................................... 30
2.2 Making Calls from the Phone Screen ........................................................ 30
Making an emergency call ..................................................................................................................31
Making an international call ...............................................................................................................31
Assisted Dialing .......................................................................................................................................31
Calling voice mail....................................................................................................................................31
2.3 Answering and Ending Calls ...................................................................... 32
Accepting or rejecting an incoming voice call ............................................................................32
Using the call functions ........................................................................................................................33
2.4 Using Call History ....................................................................................... 34
2.5 Speed Dial ................................................................................................... 34
2.6 Straight Talk ................................................................................................ 35
Making a call from a text message ...................................................................................................35
Making a call from an e-mail message ...........................................................................................35
Making a call from a meeting request or reminder ...................................................................36
2.7 Making Three-way Calls in CDMA Mode ................................................... 37
Starting a three-way call ......................................................................................................................37
Turning on the speakerphone during a call .................................................................................37
Ending the three-way call....................................................................................................................37
2.8 Changing the CDMA Phone Settings ........................................................ 38
Setting the phone connection to CDMA-only mode ................................................................38
Linking to CDMA services ....................................................................................................................38
2.9 Using the Device as a GSM Phone ............................................................. 39
GSM international roaming ................................................................................................................39
Using the Verizon GSM SIM card ......................................................................................................39
Using SIM Manager ................................................................................................................................40
Copying text messages to the SIM card .........................................................................................40
Making and answering calls ...............................................................................................................41
Making three-way calls in GSM mode ............................................................................................41
Changing GSM settings ........................................................................................................................43
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2.10 Turning the Phone Function On and Off................................................. 44
Chapter 3 Using the Home Screen
3.1 About the Home Screen ............................................................................. 45
Displaying the Home screen in landscape view ..........................................................................45
3.2 Switching Between the Tabs of the Home Screen .................................... 46
3.3 Personalizing Home Screen Tabs .............................................................. 46
3.4 Home ........................................................................................................... 47
Changing the wallpaper ......................................................................................................................47
Updating weather information .........................................................................................................47
Selecting another location to display on the Home tab ..........................................................48
Changing the date and time ..............................................................................................................48
Setting the alarm clock .........................................................................................................................48
Adding quick links ..................................................................................................................................49
3.5 People .......................................................................................................... 49
3.6 Messaging ................................................................................................... 50
3.7 Mail .............................................................................................................. 50
Adding your Internet e-mail account ..............................................................................................50
Adding your Outlook work account ................................................................................................51
Checking and reading e-mail .............................................................................................................51
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3.8 Internet........................................................................................................ 52
Adding Web favorites ............................................................................................................................52
3.9 Calendar ...................................................................................................... 53
Creating an appointment ....................................................................................................................53
Viewing and managing your appointments ................................................................................53
3.10 Stocks ........................................................................................................ 54
Adding stock quotes and market indexes .....................................................................................54
Viewing stock information ..................................................................................................................55
3.11 Photos & Videos ........................................................................................ 55
Portrait view .............................................................................................................................................55
Landscape view .......................................................................................................................................55
3.12 Music ......................................................................................................... 56
Playing music in portrait view ...........................................................................................................56
Playing music in landscape view ......................................................................................................56
Setting repeat and shuffle modes ....................................................................................................56
Finding albums and music tracks in the Library .........................................................................57
Playlists .......................................................................................................................................................57
3.13 Weather ..................................................................................................... 58
Adding a city ............................................................................................................................................58
Weather settings .....................................................................................................................................58
3.14 Twitter ....................................................................................................... 59
3.15 Settings ..................................................................................................... 59
Chapter 4 Staying Close
4.1 It’s All About People ................................................................................... 60
4.2 Adding and Sharing Your Personal Details ............................................... 60
Adding your personal details .............................................................................................................60
Sharing your personal details ............................................................................................................61
4.3 Adding Contacts to Your Phone ................................................................ 61
Creating new contacts ..........................................................................................................................61
4.4 Working With Favorite Contacts ................................................................ 62
Adding favorite contacts to the People tab ..................................................................................62
Quickly calling or sending a message to a favorite contact....................................................62
4.5 Viewing and Managing Your Contacts ...................................................... 63
Browsing and finding contacts ..........................................................................................................63
4.6 Viewing Contact Information and Exchange of Communications
With the Contact ........................................................................................ 64
Changing the number for sending text and multimedia messages ....................................64
4.7 Contact Groups ........................................................................................... 65
Creating a contact group .....................................................................................................................65
Sending a text or multimedia message to a group ....................................................................65
Filtering the contacts list by group ..................................................................................................65
4.8 Facebook Updates and Events .................................................................. 65
Logging in and out of Facebook .......................................................................................................65
Checking all Facebook updates and events .................................................................................65
Checking a contact’s Facebook updates and events .................................................................66
Updating your Facebook status ........................................................................................................66
Chapter 5 Entering Text
5.1 The Hardware Keyboard ............................................................................ 67
Adjusting the LCD screen angle ........................................................................................................67
Using the hardware keyboard ...........................................................................................................68
5.2 Using the Onscreen Keyboard ................................................................... 68
Full QWERTY .............................................................................................................................................69
Compact QWERTY ..................................................................................................................................69
Phone Keypad ..........................................................................................................................................69
Onscreen navigation pad ....................................................................................................................69
Entering text .............................................................................................................................................69
5.3 Using Predictive Mode ............................................................................... 70
5.4 Entering Numbers and Symbols ................................................................ 71
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5.5 Text Input Settings ..................................................................................... 72
Chapter 6 Synchronizing Information
6.1 Ways of Synchronizing Your Phone ........................................................... 73
6.2 Before Synchronizing With Your Computer .............................................. 73
6.3 Setting Up Windows Mobile Device Center on Windows 7 and
Windows Vista ............................................................................................ 74
Setting up synchronization in Windows Mobile Device Center ............................................74
Using Windows Mobile Device Center ............................................................................................74
6.4 Setting Up ActiveSync on Windows XP ..................................................... 75
Setting up synchronization in ActiveSync .....................................................................................75
6.5 Synchronizing With Your Computer .......................................................... 75
Starting and stopping synchronization..........................................................................................75
Selecting information to synchronize .............................................................................................76
Troubleshooting sync connection problem .................................................................................76
6.6 Synchronizing via Bluetooth ..................................................................... 76
6.7 Synchronizing Music and Video ................................................................ 77
6.8 Synchronizing With Microsoft My Phone ................................................. 77
Setting up your My Phone account .................................................................................................77
Changing sync settings ........................................................................................................................77
Stopping sync partnership with your My Phone Web account .............................................78
Managing your My Phone Web account from your computer ..............................................78
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Chapter 7 Exchanging Messages
7.1 Messaging ................................................................................................... 79
7.2 Sending Text Messages .............................................................................. 80
Creating and sending a new text message ...................................................................................80
Managing text messages from a contact ......................................................................................81
Managing text messages in the Inbox ............................................................................................81
Placing a call to the sender of a text message .............................................................................82
Changing the message list layout ....................................................................................................82
7.3 MMS ............................................................................................................. 82
Creating and sending MMS messages ............................................................................................82
Viewing and replying to MMS messages .......................................................................................84
Configuring MMS settings ..................................................................................................................84
7.4 E-mail ........................................................................................................... 85
Synchronizing Outlook e-mail with your computer ..................................................................85
Setting up an Internet e-mail account ............................................................................................85
Creating and sending an e-mail message .....................................................................................86
Viewing and replying to e-mail messages ....................................................................................87
Directly making calls from an e-mail ...............................................................................................88
Synchronizing e-mail messages ........................................................................................................88
Customizing e-mail settings ...............................................................................................................89
Chapter 8 Working With Company E-mail and Meeting Appointments
8.1 Synchronizing with the Exchange Server ................................................. 90
Setting up an Exchange Server connection .................................................................................90
Starting synchronization .....................................................................................................................90
8.2 Working With Company E-mail Messages ................................................ 91
Automatic synchronization through Direct Push .......................................................................91
Scheduled synchronization ................................................................................................................91
Instant download through Fetch Mail ............................................................................................91
Searching for e-mail messages on the Exchange Server .........................................................92
Flagging your messages ......................................................................................................................92
Out-of-office auto-reply .......................................................................................................................92
8.3 Managing Meeting Requests ..................................................................... 93
8.4 Finding Contacts in the Company Directory ............................................ 93
When browsing Contacts, composing e-mail, or creating a meeting request.................93
When viewing a received Outlook e-mail message ...................................................................93
Chapter 9 Internet and Social Networking
9.1 Ways of Connecting to the Internet .......................................................... 94
Wi-Fi .............................................................................................................................................................94
Dial-up ........................................................................................................................................................96
GPRS/3G (GSM only) ..............................................................................................................................96
Starting a data connection .................................................................................................................96
9.2 Using Opera Mobile .................................................................................... 97
Opera Mobile menu ..............................................................................................................................98
Navigating web pages ..........................................................................................................................98
9.3 Using Internet Explorer Mobile ............................................................... 100
The browser screen ............................................................................................................................. 100
Entering a website address and adding it to your favorites ................................................100
Zooming and panning....................................................................................................................... 101
9.4 Using YouTube .......................................................................................... 102
Searching videos ................................................................................................................................. 102
Using the Program Guide ................................................................................................................. 103
Watching videos .................................................................................................................................. 103
Bookmarks .............................................................................................................................................104
History .....................................................................................................................................................104
9.5 Using Streaming Media ............................................................................ 104
9.6 Using RSS Hub .......................................................................................... 105
Subscribing to and organizing news channels ......................................................................... 105
Using the headline list ....................................................................................................................... 106
Viewing the news summary ............................................................................................................ 106
Getting help .......................................................................................................................................... 107
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9.7 Using Windows Live .................................................................................. 108
The Windows Live screen..................................................................................................................108
9.8 Twittering on Your Phone ........................................................................ 109
Logging in to your Twitter account ............................................................................................... 109
Viewing tweets ..................................................................................................................................... 109
Sending tweets .................................................................................................................................... 110
Sending mentions and direct messages ..................................................................................... 110
Searching for Twitter users to follow ............................................................................................ 110
Sharing a photo in Twitter ................................................................................................................ 111
Changing Twitter settings ................................................................................................................111
Logging out of Twitter ....................................................................................................................... 111
9.9 Sharing Photos and Videos on Facebook, Twitter, and YouTube .......... 112
Logging into your social networks ................................................................................................ 112
Uploading photos to Facebook ...................................................................................................... 112
Uploading a photo to Twitter .......................................................................................................... 112
Uploading videos to YouTube ......................................................................................................... 112
9.10 Using Facebook on Your Phone ............................................................. 113
9.11 Using Your Phone as a Wireless Router ................................................. 114
Setting up your phone as a wireless router ............................................................................... 114
Connecting your computer to your phone’s Wi-Fi network ................................................. 114
Turning off your phone’s Wi-Fi network ...................................................................................... 114
Turning on your phone’s Wi-Fi network in Wireless controls ............................................... 115
9.12 Using VZAccess Manager ....................................................................... 115
14
9.13 Using Your Phone As a Modem (Modem Link) .....................................115
Before you proceed ............................................................................................................................ 115
Setting up your device as a USB modem .................................................................................... 115
Setting up your device as a Bluetooth modem ........................................................................ 116
Creating a modem dial-up connection and connecting to the Internet ........................118
Dialing up and connecting to the Internet ................................................................................ 119
Chapter 10 Bluetooth
10.1 Bluetooth Modes .................................................................................... 120
Supported profiles .............................................................................................................................. 120
10.2 Bluetooth Partnerships.......................................................................... 121
10.3 Connecting a Bluetooth Hands-free or Stereo Headset ...................... 122
10.4 Sending and Receiving Information Using Bluetooth ........................ 123
10.5 Printing via Bluetooth ............................................................................ 124
Chapter 11 Navigating on the Road
11.1 Guidelines and Preparation for Using GPS .......................................... 125
11.2 Downloading Location Data via QuickGPS .......................................... 126
Changing the download options ..................................................................................................126
11.3 Using VZ Navigator ................................................................................ 126
Chapter 12 Camera and Multimedia
12.1 Taking Photos and Videos ...................................................................... 127
Changing the capture mode ........................................................................................................... 127
Using the focus ..................................................................................................................................... 127
Capturing photo or recording video ............................................................................................ 128
The Review screen ............................................................................................................................... 128
On-screen controls .............................................................................................................................. 128
Menu Panel ............................................................................................................................................ 129
Zooming ................................................................................................................................................. 129
Setting advanced options ................................................................................................................ 130
12.2 Viewing Photos and Videos Using Albums ........................................... 131
Viewing photos .................................................................................................................................... 132
Viewing Facebook photos ................................................................................................................ 133
Playing videos ....................................................................................................................................... 133
Sharing photos and videos .............................................................................................................. 133
Closing Albums .................................................................................................................................... 133
12.3 Using Windows Media® Player Mobile .................................................. 134
Playing media ....................................................................................................................................... 134
Synchronizing video and audio files ............................................................................................135
Creating playlists ................................................................................................................................. 136
Troubleshooting .................................................................................................................................. 136
12.4 Using Audio Booster .............................................................................. 136
12.5 Using MP3 Trimmer ................................................................................ 137
Chapter 13 Programs
13.1 Contacts .................................................................................................. 138
Adding new contacts ......................................................................................................................... 138
Organizing and searching contacts .............................................................................................. 138
Sharing contact information ........................................................................................................... 139
13.2 JETCET PRINT .......................................................................................... 140
13.3 JETCET Presentation .............................................................................. 141
Opening JETCET Presentation ........................................................................................................ 141
Creating a new presentation ........................................................................................................... 141
Displaying the presentation ............................................................................................................ 142
13.4 Microsoft Office Mobile ......................................................................... 143
13.5 WorldCard Mobile .................................................................................. 143
13.6 Voice Command ...................................................................................... 144
13.7 Windows Marketplace ............................................................................ 145
13.8 Installing and Uninstalling Programs ................................................... 145
Installing a program ........................................................................................................................... 145
Uninstalling a program ...................................................................................................................... 145
15
Chapter 14 Managing Your Device
14.1 Copying and Managing Files ................................................................. 146
14.2 Settings on your Device ......................................................................... 147
Personalize ............................................................................................................................................. 147
Wireless controls .................................................................................................................................. 147
Sound & display ...................................................................................................................................147
Data services .........................................................................................................................................147
Location .................................................................................................................................................. 147
Security ................................................................................................................................................... 148
Application ............................................................................................................................................ 148
SD card & phone storage .................................................................................................................. 148
Date & time ............................................................................................................................................ 148
Locale & text .......................................................................................................................................... 148
Updates & feedback............................................................................................................................148
Other ........................................................................................................................................................ 148
About phone ......................................................................................................................................... 149
14.3 Basic Settings.......................................................................................... 149
Changing sound and display settings .........................................................................................149
Specifying a phone name ................................................................................................................. 151
Changing settings of phone services ........................................................................................... 151
14.4 Using Comm Manager ............................................................................ 152
14.6 Using Task Manager ............................................................................... 153
14.7 Protecting Your Device ........................................................................... 153
Protecting your device with a password ..................................................................................... 153
Encrypting files on your storage card .......................................................................................... 153
16
14.8 Resetting Your Device ............................................................................ 154
Performing a soft reset ...................................................................................................................... 154
Performing a hard reset ....................................................................................................................154
Using Clear Storage ............................................................................................................................ 155
14.9 Connecting to an External Display ....................................................... 155
Appendix
A.1 Specifications ........................................................................................... 156
A.2 Regulatory Notices .................................................................................. 157
A.3 Additional Safety Information ................................................................ 160
Index 165
Chapter 1
Getting Started

1.1 About Your HTC Touch Pro2

Have you ever traveled to another country or outside your network carrier service area only to find that you have to purchase or lease another cell phone? After all, when traveling, you still want to keep in touch with friends and family back home.
Your HTC Touch Pro2 Global Phone covers all the bases by incorporating a SIM slot into its CDMA architecture. Now when you travel outside the range of the Verizon CDMA coverage area or roam internationally, you can use the pre-installed GSM SIM card to access wireless services to make calls, send e-mail messages, browse the Internet and more using GSM network technology. Don’t worry—you’re connected!
Note For more information on using the Gobal Phone service, visit http://b2b.vzw.com/international/Global_Phone/
index.html..

Inside the box

The product package includes:
HTC Touch Pro2 Smartphone Getting Started CD (includes User Guide) Standard Lithium Ion Battery VZ Access Manager CD AC Charger Spare Stylus Mini USB Sync / Charging Cable SIM Card (pre-installed) Read First Poster Global Support Kit Quick Reference Guide International Plug Adapters Home Screen Guide

1.2 Getting to Know Your Touch Phone

Top panel

SLEEP
When the phone is on, press to switch the display off and on.

Bottom panel

Microphone
Sync Connector/Earphone Jack/TV Out
Connect one end of the USB cable and then plug the other end to your
computer to synchronize information. Connect one end of the USB cable and then plug the other end the power
adapter to recharge the battery. Connect an HTC composite video/audio cable (purchased separately) to output
the device display and audio to an external viewing and sound device.
3.5 mm Headset Jack
Connect a stereo headset with a 3.5 mm jack for hands-free conversation or for listening to audio media.
18 Getting Started

Front panel

Notification LED*
See description below.
Earpiece
Listen to a phone call from here.
START
Press to open or close the Start screen. See “Start Screen” in this chapter for details.
TALK/SEND
Press to answer an incoming
call or dial a number. During a call, press and hold
to turn the speakerphone on and off. Press and hold to access
Voice Command. See “Voice Command” in Chapter 12 for details. While viewing a text or e-mail
message, press to call the sender of the message.
Zoom Bar
See “Using the Zoom bar” later in this chapter for details.
Light Sensor
Senses the ambient light and adjusts the screen backlight accordingly.
BACK
Press to return to the previous screen.
END/POWER
Press to end a call or return
to the Home tab. Press and hold for about
3 seconds to turn the power on and off. For more information, see “Starting Up” in this chapter.
* The Notification LED shows a:
Flashing green light when there are new SMS, MMS, or e-mail messages, missed calls, or reminders.
• Solid green light when the device is connected to the power adapter or a computer and the battery is fully charged.
• Solid amber light when the battery is being charged.
• Flashing amber light when the remaining battery level reaches below 10%.

Hardware keyboard

Touch Screen
QWERTY Keyboard
Slide open the touch screen panel to reveal the keyboard. See Chapter 4 for details.

Left panel Right panel

VOLUME UP
During a call or when playing music, press this button to increase the volume.
VOLUME DOWN
During a call or when playing music, press this button to lower the volume.
Getting Started 19
Conference Mode Microphone
This microphone is enabled when making conference calls. For more information about making conference calls, see “Straight Talk™” in Chapter 2.

Back panel

Stylus
Tap items, write, or draw on the touch screen.
Dual Speaker
Use this noise-cancelling dual speaker for conference calls. For more information about making conference calls, see “Straight Talk™” in Chapter 2.
3.2 Megapixel Camera
See “Taking Photos and Videos” in Chapter 11 for details.
MUTE
Press to mute or unmute the dual microphone.
Back Cover
Strap Holder
Attach a wrist strap, neck lanyard, or string accessory.
20 Getting Started
RESET

1.3 Installing the Battery and Storage Card

You need to remove the back cover before you can install the battery and storage card. Also, make sure to always turn off the power before installing or replacing the battery.
To remove the back cover
Make sure your device is turned off.
1.
Remove the stylus.
2.
Note You need to temporarily remove the stylus to be
able to remove or replace the back cover.
Firmly hold the device with both hands and the
3.
front panel facing down.
Push the back cover up with your thumb until it
4.
disengages from the device and then slide it up to remove.

Battery

Your device comes with a rechargeable Lithium-ion battery and is designed to use only manufacturer­specified original batteries and accessories. Battery performance depends on many factors, including network configuration, signal strength, and usage patterns. For battery life estimates, see “Specifications” in the Appendix.
Warning! To reduce risk of fire or burns:
Do not attempt to open, disassemble, or service the battery pack.
Do not crush, puncture, short external contacts, or dispose of in fire or water.
Do not expose to temperatures above 60˚C (140˚F).
Replace only with the battery pack designated for this product.
Recycle or dispose of used battery as stipulated by local regulations.
To install the battery
Align the battery’s exposed copper contacts with the
1.
battery connectors at the bottom part of the battery compartment.
Insert the contacts side of the battery first and then
2.
gently push the battery into place.
Replace the back cover and insert the stylus back
3.
into the stylus compartment.
Groove
To remove the battery
Lift out the battery from the groove at the upper right side of the battery compartment.

Storage card

RESET
To have additional storage for your images, videos, music, and files, you can purchase a microSD™ card and install it into your device.
To install a microSD card
Remove the stylus and then remove the back cover.
1.
Locate the microSD card slot on the upper part of the
2.
exposed right panel.
Insert the microSD card into the slot with its gold
3.
contacts facing down until it clicks into place.
Note To remove the microSD card, press it to eject it from the slot.

1.4 Charging the Battery

New batteries are shipped partially charged. Before you start using your device, it is recommended that you install and charge the battery. Some batteries perform best after several full charge/discharge cycles.
Note Only the AC adapter and USB sync cable provided with your device must be used to charge the device. Use of
unauthorized AC adapters and USB sync cables can impact the performance of your device.
Connect the USB connector of the AC adapter to the sync connector on your device, and then plug in the AC adapter to an electrical outlet to start charging the battery.
Charging is indicated by a solid amber light on the Notification LED. As the battery is being charged while the device is on, a charging icon also appears in the title bar of the Home screen. After the battery has been fully charged, a full battery icon appears in the title bar of the Home screen.
Warning! • Do not remove the battery from the device while you are charging it using the AC or car adapter.
As a safety precaution, the battery stops charging before it overheats.
Getting Started 21
Storage card slot

1.5 Starting Up

After installing and charging the battery, you can now power on and start using your device.

Turning your device on and off

To turn on the device
1.
Press and hold the END/POWER button for a couple of seconds. When you turn on your phone for the first time, use the Setup Wizard and follow the instructions on the
2.
screen to activate your device, set up e-mail, Visual Voicemail, Weather, and more.
To turn off the device
Press and hold the END/POWER button for a couple of seconds.
1.
Allow the device to turn off or tap No to cancel.
2.

Switching to Sleep mode

Press the SLEEP button on the top of your device to put the device in Sleep mode and turn off the display. Sleep mode suspends your device to a low power state while the display is off in order to save battery power.
Your device automatically goes into Sleep mode when you leave the device idle after a certain period of time. You will still be able to receive messages and calls while your device is in Sleep mode. Your phone wakes up automatically when you have an incoming call.
To wake up your phone manually, press the SLEEP button. You will then see that the phone has locked the screen. To find out how to unlock the screen, see “Lock Screen” in this chapter.
Note You can set the timeout period for Sleep mode. For instructions, see “To automatically turn off the screen backlight
when the device is not in use” in Chapter 13.
22 Getting Started

1.6 Home Screen

The Home screen provides you with a weather clock that shows the time and weather of your current location and displays the number of new voicemail messages. Tap the respective item when you want to change the weather clock to display another location, update the weather information, or access your voicemail.
Essential features that you commonly use, such as People, Messages, Mail, Internet, and more, are easily accessed up front on the Home screen. The tabs at the bottom of the Home screen correspond to the different phone features. Simply press and hold on the active tab and then slide your finger right or left to the feature you want to use. You can also directly tap a tab.
For more information about using the Home screen, see Chapter 3.
Start screen
Connection status
Notifications
Signal strength
Volume status
Battery status
Weather clock
Date
New voicemail notification
Quick links. Tap to open the related application.
Open the Phone screen (See Chapter 2 for details)
Alarm icon
Personalize the Home screen, tabs, and quick links. (See Chapter 3 for details)

1.7 Notifications

When you tap the status icons in the title bar, the Notifications screen opens and displays the remaining battery power, call duration of an ongoing phone call, as well as network connection status, such as Wi-Fi (if your phone is connected to a Wi-Fi network), data connection usage (if your data connection is on), and other types of connections. This screen also shows all your pending notifications including missed calls, new SMS/MMS/voicemail messages, and more. Tap a status icon or item on the Notifications screen to open the related screen.
Getting Started 23
Open the related screen or tab.
Dismiss all notifications.
Close the Notifications screen.
To close the Notifications screen, tap Close or press the BACK button on your phone.
Dismiss the notification.
24 Getting Started

1.8 Status Icons

The following are some of the status icons that you may see on the device.
Icons that appear in this area
Vibrate mode
Sound on
Sound off
Icons that appear in this area
Multiple notifications; tap the icon to view all
New text messages; SMS notification of voice mail
Sending MMS
Receiving MMS
MMS sent
Cannot send MMS
New incoming MMS
Missed call
Speakerphone on
Roaming
Alarm
Other wireless network(s) detected
Wired headset connected
Bluetooth on
Bluetooth visible mode on
Bluetooth stereo headset connected
Icons that appear in this area
Battery charging
Battery full Battery very low
Icons that appear in this area
Data connection present
Maximum signal strength
No signal
Phone is turned off
No phone service
Searching for phone service
Voice call in progress
Call on hold
Calls are forwarded
Icons that appear in this area
1xRTT available
EVDO available
Connected to a wireless network
Connection is active
Connection is not active
Synchronization in progress

1.9 Start Screen

The Start screen, which can be opened by touching Start on the top-left corner of the screen or by pressing the START ( ) button, gives you one-touch access to all the programs and settings of your Windows Mobile­powered device. You can also add the shortcut icons of your favorite programs in the Start screen so you can open them quickly.
Open the Start screen.
Return to the Home tab. See “Home” in Chapter 3 for details.
Open the Settings tab and adjust device settings. See “Settings” in Chapter 3 for details.
Getting Started 25
Open the Calendar tab.
Open the People tab.
Open the corresponding program.
Swipe upward the screen to view or add more program icons.
Add a program icon.
Access all programs on your device.
Note The Home, People, Calendar, and Settings icons are permanent icons and cannot be removed or replaced with
other program icons.
Remove a program icon.
To add a program icon to the Start screen
Touch an empty slot to open the Add Program screen that lists all programs on your device.
1.
Touch the program you want to add to the Start screen.
2.
When you have filled up the current Start screen with programs, scroll down the screen to access more
3.
empty slots and add more program icons. To scroll down, press and hold on the screen and then drag your finger upward.
To scroll back up, press and hold on the screen and then drag your finger downward.
To remove or replace a program icon on the Start screen
On the Start screen, touch Remove.
1.
Touch the program icon you want to remove or replace to clear the slot.
2.
Touch Done.
3.
If you are replacing the slot with another program icon, follow the steps in “To add a program icon to the
4.
Start screen”.
To launch a program
Do any of the following on the Start screen:
Touch the program icon; or
Touch All Programs, and then touch the program in the list.
Tip The programs list is long. If you do not see the desired program on the current screen, drag your finger
upward to view more programs.
26 Getting Started

1.10 Lock Screen

The Lock screen is displayed whenever your phone is locked. You can lock your phone to prevent accidental button or touch screen presses when the phone is in your bag or pocket.

Locking the device

Your phone automatically locks when:
The display is turned off (automatically or you have pressed the SLEEP button) and your phone goes to
sleep mode. See “Switching to Sleep mode” earlier in this chapter for details.
Your phone is password protected, and the set idle time has elapsed. Your phone locks itself and requires
the correct password entry to unlock it. For more information about setting a password and idle time for your phone, see “Protecting your device with a password” in Chapter 14.

Unlocking your phone

When you see the Lock screen, slide the Lock button ( ) left or right to unlock your phone.
Note If you have set a password for your phone, you will be prompted for the password when you unlock the phone.
See “Protecting your phone with a password” in Chapter 14 for information on setting a password.

Checking notifications when the phone is locked

When your phone is locked, you are still notified of missed calls and upcoming appointments. The Lock screen shows the next upcoming appointment and the Lock button shows the number of missed calls.
To view the notifications
On the Lock screen, tap the Lock button ( ). A missed call notification button is then displayed
1.
below the Lock button.
Slide the missed call notification button ( ) right or left to access the Call History and view the missed
2.
calls.
Note If you have set a password for your phone, you will be prompted for the password before you can view the
information. See “Protecting your phone with a password” in Chapter 14 for information on setting a password.

Receiving a call when the phone is locked

You can receive and answer calls even when your phone is locked. For more information about answering calls, see “Answering and Ending Calls” in Chapter 2.

1.11 Adjusting the Volume

You can adjust the Sytem volume (notifications and audio/video playback volume) and the phone Ring volume separately, or set a single volume control that simultaneously adjusts both the system and ring volumes.
To adjust the system and ring volumes separately
Press the VOLUME UP/DOWN button.
1.
To switch between the System Volume and Ring Volume screens, touch System or Ring at the top of the
2.
screen.
To increase or decrease the volume level, drag your finger up or down the volume bars, or press the
3.
VOLUME UP/DOWN button. You can also:
Touch Silent to mute the volume.
Touch Vibrate to switch the device to Vibrate mode.
4. The Volume screen automatically closes. You can also tap an empty area of the Volume screen to close it.
Getting Started 27
To set a single volume
On the Home screen, slide to the Settings tab, and then
1.
touch Sound.
Turn on the Single Volume option.
2.
Press the VOLUME UP/DOWN button on the left panel of
3.
your device to open the Volume screen.
To adjust the volume level, follow steps 3 to 4 in “To set a
4.
single volume”.
Note Use the VOLUME UP/DOWN button on the left panel of your device
to adjust the conversation phone volume during an ongoing call.
Volume bars
28 Getting Started

1.12 Using Finger Gestures

You can use finger gestures to scroll and pan on the touch screen.

Finger scrolling

Finger scrolling can be used to scroll up and down web pages, documents, and lists such as the contacts list, file list, message list, calendar appointments list, and more.
To scroll up and down
To scroll down, swipe your finger upward on the touch screen.
To scroll up, swipe your finger downward on the touch screen.
To auto-scroll, flick your finger upward or downward on the touch screen. Touch the screen to stop
scrolling.
To scroll left and right
To scroll towards the right, swipe your finger to the left.
To scroll towards the left, swipe your finger to the right.
To auto-scroll, flick your finger left or right. Touch the screen to stop scrolling.

Finger panning

You can use finger panning to move to and view other parts of a zoomed photo, web page, document, or an e-mail. To pan, touch and hold on the touch screen and then drag your finger in any direction.

1.13 Using the Zoom Bar

The Zoom bar located below the touch screen is a handy zoom control that is unique on your device. When you are viewing a web page in Opera Mobile or a photo in Album, you can zoom in by sliding your finger from left to right across the Zoom bar, or zoom out by sliding from right to left.
What’s more, you can also instantly enlarge or shrink the text size when you open and read messages or Word documents. Slide your finger from left to right across the Zoom bar to increase the text size, or slide from right to left to decrease.
To increase or decrease the text size more, slide across the Zoom bar again.
Zoom bar

1.14 Connecting Your Device to a Computer

Whenever you connect your device to the computer with the USB cable, the Connect to PC screen displays and prompts you to choose the type of USB connection:
ActiveSync
Select this mode when you need to do the following:
Synchronize Outlook e-mail messages, contacts, calendar appointments, files, and other data between
your device and your computer.
Have read and write access to the whole device.
For more information about using ActiveSync, see Chapter 5.
Disk Drive
This mode is available for selection only when you installed a microSD card on your device. Select this mode when you want to use your storage card as a USB thumb drive, and copy files between your device’s storage card and your computer faster.
When Disk Drive mode is enabled while your device is connected to the computer:
You will not be able to use your device to access files from the storage card or run applications that are
installed on the storage card.
Your computer will only connect to the device’s storage card. When you access your device from the
computer, you will only see the contents of the device’s storage card.
Getting Started 29
Chapter 2
Using Phone Features

2.1 Seamless Network Switching

Your HTC Touch Pro2 Global Phone allows you to roam outside of your CDMA network by accommodating a GSM SIM card. Your device has a SIM card pre-installed and is set to Global mode by default. When the phone is in Global mode it will automatically search for the appropriate network for your location (CDMA or GSM) and connect to it.
If you need to set the device to connect to CDMA mode only, see “Setting the phone connection to CDMA-only mode” in this chapter. To set the device to connect to GSM mode only, see “To change to GSM-only mode.”

2.2 Making Calls from the Phone Screen

To make a call, you can either dial a number or select a contact you want to call on the Phone screen.
To open the Phone screen, press the TALK/SEND button ( ).
The Phone’s Smart Dial feature makes it quick and easy for you to place a call. When you start entering a phone number or contact name, Smart Dial automatically searches and sorts the contacts in Contacts, and the phone numbers in Call History (incoming, outgoing, and missed calls). You can then select the desired number or contact from the filtered list.
You can just enter the first letter of the name or number of a contact. Smart Dial searches for contact phone numbers and the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name.
To call a phone number or contact
Begin entering the first few numbers or characters by tapping the keys on the Phone keypad. As you
1.
enter numbers or letters, the Smart Dial panel displays matches found.
If you tap a wrong number or character, tap to erase each subsequent digit or character. To erase the entire entry, tap and hold .
Tap to close the phone keypad and to see if there are more matching numbers or contacts in the
2.
Smart Dial panel. To browse through the filtered list, flick through the list or slide your finger up or down the list slowly.
Smart Dial panel
Add the number to your contacts.
Open the contact details.
Tap to open or close the phone keypad.
Using Phone Features 31
To call a number or contact, do one of the following:
3.
Tap the desired phone number or contact from the list.
To call a different phone number associated with the contact, touch the contact card icon at the
right side of the contact name. On the contact details screen, tap the number you want to call.
Tips • During a call, use the VOLUME UP/DOWN button on the side of the device to adjust the phone volume.
To send a text message to a selected contact, touch , and then tap Send Message. For more information about
sending text messages, see “Text Messages” in Chapter 7.

Making an emergency call

Enter the international emergency number for your locale, and press the TALK/SEND button on your device.

Making an international call

Tap and hold the number 0 key on the Phone screen until the plus (+) sign appears. The plus (+) sign
1.
replaces the international prefix of the country that you are calling.
Enter the full phone number you want to dial, and press the TALK/SEND button on your device. The full
2.
phone number includes the country code, area code (without the leading zero, if any), and phone number.

Assisted Dialing

Assisted Dialing allows you to easily dial international calls while roaming in another country. When enabled,
Assisted Dialing On appears in the Phone screen.
To turn Assisted Dialing on
On the Phone screen, tap Menu > Assisted Dialing Settings and select the Enable Assisted Dialing
1.
check box.
Under Reference Country, select the country that you want to call.
2.
To edit a country’s international call settings
On the Phone screen, tap Menu > Assisted Dialing Settings.
1.
Under Reference Country, select the country whose settings you want to edit.
2.
Tap Menu > Edit.
3.
Scroll down to edit the Country Code, IDD Prefix (International Direct Dial), NDD Prefix (National Direct
4.
Dial), Area/City Code and National Number Length (length of phone number).
Tap Save.
5.
To reset the Reference Country to default
On the Phone screen, tap Menu > Assisted Dialing Settings.
1.
Tap Menu > Set Default.
2.

Calling voice mail

Number 1 is generally reserved for your voice mail. Tap and hold this button on the Phone screen keypad to
call voice mail and retrieve your voice mail messages.
32 Using Phone Features

2.3 Answering and Ending Calls

When you receive a phone call, the Incoming Voice Call screen will appear, allowing you to either answer or ignore the call.

Accepting or rejecting an incoming voice call

To answer a call
Do either of the following:
Fully slide the center button to the left of
the Answer/Ignore bar.
Press the TALK/SEND button.
To reject a call
Do either of the following:
Fully slide the center button to the right
of the Answer/Ignore bar.
Press the END/POWER button.
Center button
To mute the ringing sound
To mute the ring without rejecting the call, tap Mute Ring or press the VOLUME DOWN button. You can also put the device face down on a flat surface to mute the ringing sound.
To reject a call and send a text message
You can automatically send a default text message to the caller and reject the incoming voice call. Tap Send Text when you have an incoming call to send the text message. You can change the default text message by tapping Menu > Options > Advanced tab while on the Phone screen.
To automatically scale down the ring volume when picking up the phone
The phone automatically scales down the ring volume whenever you pick it up to answer calls. You can disable and enable this feature via the Settings screen.
Press the HOME button to return to the Home screen.
1.
On the Home screen, slide to the Settings tab and then tap Sound & Display.
2.
Scroll down the screen and then tap Quiet ring on pickup to turn this feature off or on.
3.
Tap Back to return to the Home screen’s Settings tab.
4.
To automatically increase the ring volume when the phone is in your pocket
To help avoid missing incoming calls when your phone is in your pocket or bag, the phone is set to gradually increase the ring volume and vibrate when you receive a call. When not in your pocket or bag, the phone will ring at the normal volume you have set.
You can disable and enable this feature via the Settings screen.
Press the HOME button to return to the Home screen.
1.
On the Home screen, slide to the Settings tab and then tap Sound & Display.
2.
Scroll down the screen and then tap Pocket mode to turn this feature off or on.
3.
Tap Back to return to the Home screen’s Settings tab.
4.
Using Phone Features 33

Using the call functions

When a call is in progress, use the call function buttons to access the Call History, mute the microphone, and more.
Call functions
Contact details. See “Viewing Contact Information and Exchange of Communications With the Contact” in Chapter 4.
To accept new calls
Your device notifies you when you have another incoming call, and gives you the option of rejecting or accepting the call. If you are already on a call and accept the new call, you can choose to start a three-way call for all participants. See “Making three-way calls in CDMA mode” for details.
To use the speakerphone
During a call, do one of the following to turn the speakerphone on or off:
Tap to turn the speakerphone on. Tap this button again to turn the speakerphone off.
Placing your device face down automatically turns on the speakerphone. To turn the speakerphone off,
place your device face up.
You can also press and hold the TALK/SEND button during a call to turn the speakerphone on or off.
Note The speakerphone icon ( ) appears in the title bar when the speakerphone is on.
Warning! To avoid damage to your hearing, do not hold the device against your ear when the speakerphone is on.
To mute the microphone during a call
Tap to turn the microphone on or off.
To turn noise reduction on or off
When you are using the earpiece and not the speakerphone during a call, you can tap Menu > Noise Reduction On to reduce ambient noise if the other party cannot hear your voice clearly. When noise reduction
is not needed, tap Menu > Noise Reduction Off to disable it and save battery power.
You can also turn noise reduction on or off in the Phone settings. Tap Start > Settings > Menu > All Settings >
Personal > Phone > Advanced tab and then select one of the following settings in the Reduce noise in phone calls drop-down list:
Automatically. Analyzes ambient noise only at the beginning of a connected call and applies a certain
noise reduction setting based on the detected noise. However, when you move to a noisier environment during the call, your device will not further decrease noise based on your new location.
Always. Always reduces ambient noise during the entire course of your phone call.
Never. Turns off noise reduction.
Notes • If you want to change the noise reduction setting to Automatically, make sure to do this before starting a call.
• Noise reduction is not used when you have a wired or Bluetooth headset connected.
34 Using Phone Features
To open Notes while in a call
Tap Menu > Create Note, or pull out the stylus.
To end a call
When a call is in progress, tap End Call or press END/POWER.

2.4 Using Call History

The missed call icon icon appears in the title bar when you missed a call. Use the Call History tab to check who the caller was, or view all your dialed numbers, and received calls. To open the Call History tab, tap Call History or Missed Call on the Home tab.
Dialed number
Received call
Open the Call History tab of the Contact Details screen and view all calls you exchanged with the contact.
If you have a long list of calls in the Call History tab, tap Menu > Filter, and then select the type of call you want to display.

2.5 Speed Dial

Use Speed Dial to call frequently-used numbers with a single tap. For example, if you assign a contact to the location 2 in Speed Dial, you can tap and hold the number 2 key on the Phone screen keypad to dial the contact’s number.
To create a Speed Dial entry
On the Phone screen, tap Menu > Speed Dial.
1.
Tap Menu > New.
2.
Tap a contact, and then select the phone number of the contact that you want to the speed dial key.
3.
In Location, select an available key to use as the speed dial key, then tap OK.
4.
Tip To delete a Speed Dial entry, in the Speed Dial list, tap and hold the desired entry, and then tap Delete.
Notes • Number “0” and “1” keys are reserved and cannot be assigned as speed dial keys. The number “1” key is reserved
for voicemail. You can set any number between “2” and “99” as a speed dial key.
If you assign a speed dial key that is already occupied, the new entry will replace the existing entry
Missed call
Return to the Home tab.
Filter or clear the Call History tab.
To make a call using Speed Dial
If you have assigned a speed dial key to a contact, do the following on the Phone screen to dial the contact’s number:
For a single-digit speed dial number, tap and hold the assigned key,
For a two-digit speed dial number, tap the first number, and then tap and hold the second number.

2.6 Straight Talk

Your device features Straight Talk™, a technology that integrates messaging, voice, and three-way calling. With a dual microphone and speaker that enhance voice quality and reduce noise, Straight Talk turns your device into a conference room speakerphone system.
Note For more information about three-way calling in CDMA mode, see “Making three-way calls in CDMA mode” later in
this chapter.

Making a call from a text message

While you are viewing a text message on the Home screen’s Messages tab or in the Inbox, you can directly call the sender of the message.
While viewing the text message, press the TALK/SEND button.
1.
The Phone screen then opens, with the sender’s phone number automatically filled in and ready to be
2.
dialed. To place the call, tap Talk on the Phone screen or press TALK/SEND again. Tapping a phone number that is displayed in the body of the text message also allows you to call that number. For more information about viewing text messages on the Messages tab, see “Messaging” in Chapter 3. For
more information about working with text messages, see “Text Messages” in Chapter 7.

Making a call from an e-mail message

While viewing a received e-mail message, you can directly place a call to the sender of the message. Tapping a phone number that is displayed in the body of the e-mail message also allows you to call that number.
Note To receive e-mail, set up your e-mail account first on your device. See “Mail” in Chapter 3 for instructions.
Using Phone Features 35
From the Email tab or Inbox
When you are browsing e-mail messages on the Email tab or in the Inbox, you can select a received e-mail and then directly call the sender by pressing the TALK/SEND button. To call the sender, follow the same steps in “Making a call from a text message”.
For more information about browsing through e-mail on the Mail tab, see “Mail” in Chapter 3. For more information about working with e-mail messages, see Chapters 7 and 8.
From an open e-mail
When you open a received e-mail, you can directly place a call to the sender.
On the Home screen, slide to the Email tab.
1.
Swipe your finger up or down the screen to browse through received messages. Tap an e-mail message
2.
to open it.
To place a call, you can do the following:
3.
If the sender is a contact that is stored with a
phone number on your device, tap Talk ( ) that is displayed to the right of the sender name to directly dial the sender’s phone number.
To call the phone number that is contained in the
e-mail message, tap that phone number.
Talk button
36 Using Phone Features
If you made a call to the sender or the phone number contained in the e-mail message, you can directly
4.
view the e-mail message on the Phone screen while the call is in progress.
When the call is made from an e-mail message, an e-mail indicator is shown on the Keypad button. Tap this button to view the message directly on the Phone screen.

Making a call from a meeting request or reminder

When you receive a calendar reminder or meeting request e-mail that contains a phone number, you can tap the number to directly place the call.
For example, if you are traveling and need to join a conference bridge call back in the home office, rest assured that you can join the call without delay. Appointment reminders you receive on your device will conveniently display the phone number and PIN, ready for you to dial.
If you made a call from a meeting request e-mail, you can view the meeting details in the e-mail directly on the Phone screen while the call is in progress. An e-mail indicator is shown on the Keypad button ( ). Tap this button to view the meeting details.

2.7 Making Three-way Calls in CDMA Mode

To set up a three-way call, directly dial the participants and add each connected call to the three-way call.

Starting a three-way call

Press the TALK/SEND button to open the Phone screen.
1.
Make the call to the first participant. See “Making a call from the Phone screen” for instructions.
2.
When the first call is connected, tap Keypad, and then make a call to the second participant.
3.
The first call is put on hold when you dial the second call.
When the second call is connected, tap Flash to start the three-way call.
4.
The screen displays Call in progress.
Caller 1
Caller 2
Using Phone Features 37
Tap Flash to start the three-way call.
When a three-way call is in progress, you can open the keyboard and view the call in landscape view. You can also tap Flash to cycle between the three-way call, Caller 1 only, and Caller 2 only.

Turning on the speakerphone during a call

While a regular call or three-way call is in progress, you can turn on the speakerphone by simply placing your device face down.
Your device provides crystal-clear sound quality and voice reception during three-way calls. When the speakerphone is on, your device also enables the dual microphone to enhance your voice quality and reduce noise.
When you need to temporarily mute the dual microphone so that the three-way call participants will not hear you, press the MUTE button. Press it again to unmute.
MUTE
Dual speaker

Ending the three-way call

Tap End Call or press END/POWER.
Dual microphone
38 Using Phone Features

2.8 Changing the CDMA Phone Settings

Setting the phone connection to CDMA-only mode

When the phone is in CDMA-only mode, it can only access the Verizon network if available, or access other CDMA roaming networks when outside the Verizon network coverage area. You may want to set the device to CDMA-only mode when you want to access CDMA services or to prevent the device from accessing GSM networks and accruing data charges.
To change to CDMA-only mode
Tap Start > Settings > Menu > All Settings.
1.
Tap Personal > Phone > Network tab.
2.
Under Mode of operation select CDMA only from the drop-down menu.
3.

Linking to CDMA services

Your device can directly link to the Verizon CDMA network, and enable you to access and change the settings of various phone services for your device when it is in CDMA mode. Contact Verizon to find out about the availability of phone services for your device.
To access CDMA services and change their settings
Tap Start > Settings > Menu > All Settings.
1.
Tap Personal > Phone > CDMA Services tab.
2.
Select the service you want to use, and then tap Get Settings.
3.
Choose your desired options, and then tap OK.
4.
The following are some of the optional phone services that you may find on your device.
Phone Services Usage
Location Setting Allow the mobile phone network to detect your current location via your device’s built-in GPS.
This is especially useful in times of emergency.
Current Country Set the calling parameters for the current country, such as country code and IDD prefix.
TTY Mode Allow the use of a TTY (teletypewriter) device for users who are visually or hearing impaired.
Voice Privacy Encrypts outgoing voice calls and uses secure channels when available.
Network Service Choose whether to restrict your device to phone calls from your home network only.
Time Synchronization Choose whether or not to synchronize the time on your device with the mobile network.
Emergency Call Alert Enable the phone to alert you when an emergency call connects.
For more information about customizing settings of phone services, see Help on your device.

2.9 Using the Device as a GSM Phone

Your wireless phone is set to Global mode by default enabling you to roam internationally on GSM networks. You can manually change the device to GSM only or CDMA only mode. See “Changing GSM phone settings” and “Changing CDMA Phone Settings” in this chapter for details.

GSM international roaming

Your HTC Touch Pro2 can operate in a number of countries on both CDMA (Code Division Multiple Access) and GSM (Global Systems for Mobile) networks. Use your phone in GSM only or Global mode while in countries serviced by GSM networks. You may want to use GSM only mode when you want to prevent the device from using CDMA roaming networks and to access GSM/UMTS services. See “Changing GSM phone settings” for more information on GSM/UMTS services. If you want to enable the device to select the network that is most accessible for your locale, select Global mode.

Using the Verizon GSM SIM card

Your wireless device comes with a SIM card preinstalled which along with a Global Feature on your account, enables you to make calls and access e-mail in GSM networks while traveling overseas. If you need to replace the SIM card, follow these instructions.
To remove the SIM card
Remove the stylus and the back cover.
1.
See Chapter 1 for details.
Remove the battery if it is installed. See Chapter 1 for
2.
details.
Insert the tip of the stylus into the small hole above the
3.
SIM card slot, and then push the SIM card out with the
stylus.
Slide the SIM card out from the slot with your thumb or
4.
finger.
Using Phone Features 39
To install the SIM card
Remove the stylus and the back cover.
1.
See Chapter 1 for details.
Remove the battery if it is installed. See Chapter 1 for
2.
details.
Locate the SIM card slot, then insert the SIM card with
3.
its gold contacts facing down and its cut-off corner
facing out the card slot.
Slide the SIM card completely into the slot.
4.
Cut-off corner
40 Using Phone Features

Using SIM Manager

SIM Manager allows you to view the contents of your SIM card, transfer contacts from your SIM card to your
device or vice versa, and make a call to a SIM contact.
To create a contact on your SIM card
Tap Start > All Programs > SIM Manager.
1.
Tap New and enter the contact name and phone number.
2.
Tap Save.
3.
Tips • To change contact information on your SIM card, tap a SIM contact, edit the information, and then tap Save.
To learn how to add contacts to the SIM card using the Contacts applications, see Contacts in Chapter 13.
To copy SIM contacts to your device
If you have saved contacts on your SIM card, you can copy them into Contacts on your device.
On the SIM Manager screen, select the desired contact, or select all SIM contacts by tapping
1.
Menu > Select All.
Tap Menu > Save to Contacts.
2.
To copy contacts to the SIM card
Only one phone number per contact name can be stored on a SIM card.
On the SIM Manager screen, tap Menu > Contacts to SIM.
1.
Select the check boxes of the contact’s phone numbers that you want to copy to your SIM card, and then
2.
tap Save. When you copy a contact that has several phone numbers to your SIM card, SIM Manager separately saves each
number by appending an indicator at the end of each name. By default, /M, /W, and /H are appended to indicate mobile, work, and home phone numbers respectively. To
edit the default indicators and to select which other types of numbers to save to the SIM card, tap
Menu > Tools > Options.

Copying text messages to the SIM card

In the SMS/MMS Inbox, tap a message thread to open it.
1.
Tap the up or down navigation key at the bottom of the onscreen keyboard to select a message in the
2.
thread.
Tap Menu > Copy to SIM.
3.
Notes • You cannot copy a sent message from the thread to the SIM card.
Copying text messages from your device to the SIM card results in duplicate messages in the Inbox when your
SIM card is in use.
Using Phone Features 41

Making and answering calls

Making and answering calls in GSM mode is basically the same as making and answering calls in CDMA mode. See “Answering and Ending Calls” in this chapter for details.
To make an emergency call
Enter the international emergency number for your locale, and press the TALK/SEND button on your device.
Tip Additional emergency numbers may be included in your SIM card. Contact Verizon for details.
To swap between two calls
Your device notifies you when you have another incoming call, and gives you the option of rejecting or accepting the call. If you are already on a call and accept the new call, you can choose to switch between the two callers.
Press the TALK/SEND button to accept the second call and put the first call on hold.
1.
To switch between callers, tap Menu > Swap or tap the dim area that shows “On Hold”.
2.
Tap the on hold call to switch between calls.
To end the second call and return to the first call, tap End Call or press END/POWER on your device.
3.
Note Make sure your SIM card is enabled with three-way calling service. Contact Verizon for details.

Making three-way calls in GSM mode

To set up a three-way call, directly dial the participants and add each connected call to the three-way call.
Note Make sure your SIM card is enabled with three-way calling service. Contact Verizon for details.
To start a three-way call
Press the TALK/SEND button to open the Phone screen.
1.
Make the call to the first participant. See “Making a call from the Phone screen” for instructions.
2.
When the first call is connected, tap Menu > Hold, and then tap Keypad to make a call to the second
3.
participant. The first call is put on hold when you dial the second call.
When the second call is connected, tap Flash to start the three-way call. The screen displays
4.
Conference.
42 Using Phone Features
Tap Flash to start the three-way call.
To manage three-way calls
While a three-way call is in progress, you can open the keyboard view the call in landscape view. You can also do the following:
Tap Flash to put the three-way call on hold and make another call.
Receive another call.
Tap Menu > Private, select one of the participants, and tap Private to split the three-way call into
separate calls again. The second participant is put on hold.
To turn on the speakerphone during a three-way call
See “Turning the speakerphone on during a three-way call” in this chapter for details.
To end the three-way call
Tap End Call or press END/POWER.
Using Phone Features 43

Changing GSM settings

To set the phone connection to GSM-only mode
You can set the phone connection to GSM-only mode to prevent the phone from accessing CDMA networks.
Tap Start > Settings > All Settings.
1.
On the Personal tab, tap Phone > Network tab.
2.
Under Mode of operation select GSM only from the drop-down menu.
3.
To protect your SIM card with a PIN
The preinstalled Verizon SIM card may be preset with a PIN. You will be required to enter the PIN when turning on the phone. When prompted, enter the preset PIN, and then tap Enter. If you enter the wrong PIN three times, the SIM card is blocked. If this happens, you can unblock it with the PUK (PIN Unblocking Key) obtained from Verizon.
If you do not want to enter the PIN to turn on the phone, you can disable it.
Tap Start > Settings > Menu > All Settings.
1.
Tap Personal > Phone > GSM/UMTS Services tab.
2.
Tap PIN/PIN2 and then tap Get Settings.
3.
Clear the Require PIN when phone is used check box.
4.
Tips • To change the PIN, tap Change PIN on the Phone: PIN/PIN2 screen.
Emergency calls can be placed at any time without requiring a PIN.
To access and change the settings of GSM services
Your device can directly link to the Verizon network, and enable you to access and change the settings of various phone services for your device when it is in GSM mode. Contact Verizon to find out about the availability of phone services for your device.
Tap Start > Settings > All Settings.
1.
On the Personal tab, tap Phone > Network tab.
2.
Select the service you want to use, and then tap Get Settings.
3.
Choose your desired options, and then tap OK.
4.
The following are some of the optional phone services that you may find on your device.
Phone Services Usage
Call Barring Block incoming or outgoing calls.
Caller ID Set your caller ID options.
Call Waiting Enable or disable call waiting.
Band Set your network type and select the GSM/UMTS band to use.
Voice Mail and Text Messages Set the text message service center and voice mail numbers.
PIN/PIN2 Set the PIN number to be required when the phone is being used, and enables you to
change the SIM card’s PIN2 code.
Location Setting Allow the mobile phone network to detect your current location via your device’s built-
in GPS. This is especially useful in times of emergency.
TTY Mode Use a TTY (teletypewriter) device for users who are visually or hearing impaired.
Time Synchronization Choose whether or not to synchronize the time on your device with the mobile network.
For more information about customizing settings of phone services, see Help on your device.
44 Using Phone Features

2.10 Turning the Phone Function On and Off

In many countries, you are required by law to turn off the phone while on board an aircraft.
To enable or disable the phone function
Tap Start > Settings, and then tap Wireless controls.
1.
Tap the OFF/ON slider at the right side of the Phone option to enable or disable the phone function.
2.
To enable or disable Airplane Mode
Another way to turn off the phone function is to switch your device to Airplane Mode. When you enable Airplane Mode, all wireless radios on your device are turned off, including the phone function, Bluetooth, and Wi-Fi.
Tap Start > Settings, and then tap Wireless controls.
1.
Tap Airplane mode to enable or disable Airplane Mode.
2.
When you disable Airplane Mode, the phone function is turned back on and the previous state of Bluetooth and Wi-Fi are restored.
Chapter 3
Using the Home Screen

3.1 About the Home Screen

The Home screen is the quickest route to the essential features of your phone, which include People, Messages, Mail, Internet, and more. The tabs at the bottom of the Home screen correspond to the different phone features.
Home Stocks
People
Messages Music
Mail Weather
Internet Twitter
Calendar Settings
Photos & Videos
Home screen tabs

Displaying the Home screen in landscape view

The Home screen tabs are always shown at the bottom of the screen when the Home screen is in portrait view. When you slide out the hardware keyboard, the Home screen automatically changes to landscape view and temporarily hides the tabs. Touch the Expand button ( ) at the bottom left side of the Home screen to display the tabs.
Expand button
46 Using the Home Screen

3.2 Switching Between the Tabs of the Home Screen

To switch between the tabs, you can do one of the following:
Tap the desired tab on the Home screen.
Press and hold your finger on the active tab, and then slide your finger right or left over the tabs.
Release when you have selected the desired tab.
When using the hardware keyboard, press the right key to move to the next tab, and press the left key to
move to the previous tab.
Tip While on any other Home screen tab, press the END/POWER button to return to the Home tab.

3.3 Personalizing Home Screen Tabs

You can move or hide the tabs on the Home screen, except for the Home tab. The Settings tab can be moved on the Home screen but cannot be hidden.
On the Home tab, tap Menu > Personalize Home Screen Tabs.
1.
To move a tab, press and hold the icon before the tab name, and then drag it up or down the tabs list.
2.
Release the icon when you reach the desired location.
To hide a tab, clear the check box at the right of the tab name.
3.
Tap Done.
4.

3.4 Home

Check the time and weather of your current location directly from the Home tab.
On this tab, you will see a flip-style weather clock, the current date, and an alarm icon that indicates whether the alarm clock is on or off. Below the date, the number of new voice-mails is shown. Tap the respective item when you want to change the weather clock to display another location, update the weather information, or set the date or alarm clock.
You can also personalize the Home tab with your own wallpaper and add quick links to your favorite programs, contacts, and websites.
Using the Home Screen 47
Date. Tap to view the monthly calendar.
New voicemail notification
Weather clock
Alarm icon
Quick links

Changing the wallpaper

On the Home tab, you will see a lifelike animation of your current weather. You can change the wallpaper of this weather animation or choose another animated wallpaper for the Home tab.
On the Home tab, tap Menu > Home Wallpaper and do one of the following:
To choose another wallpaper image for the weather animation, tap Weather Wallpaper. On the
subsequent screen, select one of the presets to use as your wallpaper.
If you have your own custom wallpaper that you want to use, tap Albums and then tap All. Scroll
through the photos stored on your phone and storage card and then tap the photo that you want to
use.
To choose another animated wallpaper, tap Animated Wallpaper and select one of the preset
animations.
To reset the Home tab back to the weather animation, tap Menu > Home Wallpaper > Weather Wallpaper and select any wallpaper image.

Updating weather information

Your phone can determine your current location and display your local time and weather conditions on the weather clock.
If the weather clock does not show the most recent weather conditions or does not show any weather information for some reason (such as when the auto download option is disabled), tap the weather image or the “My Location” text to go to the Weather tab and then tap Update Now. The most recent weather information of your location will then show on both the Weather tab and the Home tab’s weather clock.
You can set the time interval for auto updating weather information on the Home tab. Press the END/POWER button to return to the Home tab, tap Menu > Weather Settings, and then choose a time interval.
For more information about viewing weather information, see “Weather” later in this chapter.
48 Using the Home Screen

Selecting another location to display on the Home tab

You can change the Home tab to display the date, time, and weather information of another location.
On the Home tab, tap the clock.
1.
The World Clock screen opens. Scroll through the list of cities.
2.
If the location that you want is not listed, tap Add City.
3.
On the Add Location screen, enter the first few letters of a country or city name. The screen then displays
4.
a matching list of locations. Scroll through the list and then tap the name of the desired city.
5. On the World Clock screen, scroll through the list of cities and select a city. To select, tap on the circle
that appears to the left of the city.
Tips You can rearrange or remove cities on the World Clock screen. Tap Menu > Rearrange Cities and then drag them
to the order that you want. Tap Menu > Remove Cities to delete one or more cities.
Locations that you added to the World Clock screen are also added to the Weather tab.

Changing the date and time

If you want to change the date shown on the Home tab, tap the date and then choose another date. When you have finished setting the date, tap Set.
To change the local time displayed on the Home tab, tap Menu > Local Time Settings and set the new time. Tap Done to change to the selected time.
Tip You can also change the date and time from the World Clock screen.

Setting the alarm clock

When the alarm clock is not enabled, “Alarm Off” will be shown on the Home tab. Tap it to open the Alarm Clock screen so you can turn on and set the alarm clock.
On the Alarm Clock screen, tap an Off/On switch to turn on an alarm clock. You can turn on and set up to
1.
three alarm clocks.
Tap the time of one of the alarm clocks that you turned on.
2.
On the Set Alarm screen, set the time and days when to sound the alarm clock.
3.
Tip Select multiple days by tapping each desired day. Tap a selected day to exclude it from the alarm.
4. You can enter a description and select the alarm clock sound. You can also choose whether you want
your phone to vibrate when the alarm goes off.
5. Tap Done.
6. To set the other alarm clocks, repeat step 2 to 5.
Note When an alarm goes off, you have the choice to Snooze or Dismiss the alarm. When you select Snooze, the alarm
will sound again after 5 minutes.
Using the Home Screen 49

Adding quick links

Quick links are shortcuts that give you one-touch access to your favorite programs, people who matter most to you, and frequently-visited websites. Up front on the Home tab, you can add up to nine quick links.
To add a quick link, tap an empty slot and then choose the type of shortcut to add to the Home tab.
Swipe your finger up on the screen to access more slots for adding quick links.
Note When you swipe your finger up on the screen, the appearance of the Home tab changes, showing only the date,
time, and alarm icon on a horizontal bar. Tap the horizontal bar when you want to change the date, time, or alarm
clock setting. (Tapping the horizontal bar opens the World Clock screen.)

3.5 People

Add the people who matter most to you to the People tab so you can quickly make calls or send text and e­mail messages to them without going through your contacts list. You need to have contacts already stored on your phone before you can add them to the People tab.
From the People tab, you can also set up your own contact card and share it, add new contacts, and easily view exchanged text, multimedia and e-mail messages with a contact. If contacts have their own Facebook account, you can view their Facebook status and updates.
For more information about using the People tab, see Chapter 4.
50 Using the Home Screen

3.6 Messaging

Quickly browse through and read text messages as they arrive directly from the Messages tab. This tab also displays received multimedia messages. An attachment icon is shown to indicate that a received message is a multimedia message. You only see the subject of the multimedia message.
On the Messages tab, you can:
For more information about working with text and multimedia messages, see Chapter 7.

3.7 Mail

Set up your e-mail accounts on the Mail tab so you can easily check your e-mail and send e-mail messages. After selecting an e-mail account, you can flip and browse through received e-mail by swiping your finger up or down the screen.

Adding your Internet e-mail account

On the Mail tab, send and receive e-mail from your webmail or other accounts, using POP3 or IMAP.
1.
2.
3.
4.
5.
Text message Multimedia message
Swipe your finger up or down the screen to flip through received text and multimedia messages.
Tap a displayed message to view the entire message thread from the sender.
If the sender is a stored contact, you can press TALK/SEND to automatically fill in the sender’s phone
number on the Phone dialer screen so you can call the sender.
Tap the New Message icon ( ) on the upper right side of the screen to create a new text message.
Tap All Messages to access your inbox and other message folders.
Tap Menu to access more options for handling messages.
On the Home screen, slide to the Mail tab.
If this is your first time to set up an e-mail account, tap the big e-mail image at the center of the screen
or tap Add Account at the bottom of the screen. Otherwise, tap Menu > Add Account.
On the subsequent screen, select an e-mail provider. If your e-mail provider is not listed, tap Other.
Enter your e-mail address and password, and then tap Next.
Enter your name and the account display name, and then tap Next.
If the type of e-mail account you want to set up is not in the phone database, the subsequent screens
will prompt you to enter more details, such as the incoming and outgoing e-mail server settings. Obtain
these settings from your e-mail provider.
Using the Home Screen 51
6.
If you want your phone to automatically send your e-mail messages and download received e-mail at a
set interval, select the Send/Receive E-mail automatically check box and then choose the desired time
interval.
7.
Tap Done.

Adding your Outlook work account

If you connect to an Exchange Server for your work e-mail, calendar, contacts, and tasks, you can set up your Outlook work account on your phone. Although your phone supports multiple e-mail accounts, you can only have one Outlook account on your phone at a time.
You need to set up and use an Outlook account that syncs with a server running Microsoft Exchange Server 2003 Service Pack 2 (SP2) or Microsoft Exchange Server 2007.
On the Home screen, slide to the Mail tab.
1.
If this is your first time to set up an e-mail account, tap the big e-mail image at the center of the screen
2.
or tap Add Account at the bottom of the screen. Otherwise, tap Menu > Add Account.
On the subsequent screen, tap Outlook.
3.
Enter your work e-mail address and password, and then tap Next.
4.
Mail Setup will download Exchange Server settings to your phone.
Notes • If Exchange Server settings cannot be downloaded to your phone, you need to obtain the Exchange
Server settings, such as the domain and Exchange Server address, from your network administrator and enter them in the provided text boxes. (The server address must be the Outlook Web Access address.)
• Also consult your network administrator if the option, This server requires an encrypted (SSL) connection, needs to be enabled or disabled.
5. Select Mail and other information types to sync with the Exchange Server.
6. By default, your phone is set to use Direct Push so that Outlook e-mail and other information can be
instantly synchronized to your phone as they arrive or are updated on the Exchange Server at work. If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and other information to your phone. Tap Advanced Settings and then set the Peak time and
Non-peak time accordingly.
Tip You can select a shorter interval in the Peak time box and a longer interval in the Non-peak time box so that
Outlook e-mail and other information are synchronized more frequently during your work hours.
7. Tap Done. Your phone then syncs with the Exchange Server and downloads your e-mail messages.

Checking and reading e-mail

Your e-mail accounts
When you have newly received or unread e-mail messages, the icon on the Mail tab and the respective icons of your e-mail accounts will show the number of new e-mail messages.
The mail icons displayed on the right side of the screen are your e-mail accounts. Tap an icon to select an e-mail account.
52 Using the Home Screen
After selecting an e-mail account, you can:
Browse through received e-mail messages in the selected account by swiping your finger up or down on
the screen.
Tap the displayed e-mail message to open and read the message.
If the sender is a stored contact, you can press TALK/SEND to automatically fill in the sender’s phone
number on the Phone dialer screen so you can call the sender.
Tap the New E-mail icon ( ) to create a new e-mail message.
Tap Inbox to access the inbox and other message folders of your account.
Tap Menu to choose whether to add another e-mail account, send and receive e-mail messages, and
more.
For more information about working with e-mail messages, see Chapter 7 and 8.

3.8 Internet

Easily search for information on the Web. Directly on the Internet tab, you can enter words on the search bar and then tap the Search icon ( ) to open the Web browser and locate the information that you want. You can also tap Launch Browser or the globe image to open the Web browser.
Search bar
Web favorite
For more information about using the Web browser, see Chapter 9.

Adding Web favorites

To quickly access frequently-visited websites, you can add them as Web favorites to the Internet tab. You can add up to 10 Web favorites.
On the Internet tab, swipe your finger up on the screen to access more slots.
1.
Tap an empty slot, and then tap Add Favorite.
2.
Enter a title and the website address, select a folder in which to save the favorite, and then tap Done.
3.

3.9 Calendar

Keep track of your important appointments and events with the calendar.
The Calendar tab displays a monthly calendar with markers to inform you of the dates that you have appointments and events. You can also change the tab to display in day, week, year, or agenda view.
Note Agenda view displays appointments for the next seven days, including the current day.

Creating an appointment

Easily add your appointments and events to the calendar and set reminders.
On the Home screen, slide to the Calendar tab.
1.
If you are creating an appointment for the current date, tap Menu > New Appointment. Otherwise, tap
2.
another date on the calendar and then tap New Appointment.
Enter a name for the appointment in the Title box and then specify the location.
3.
Tap the Start date to set the start date for the appointment.
4.
To set the event duration, time and recurrence, do any of the following:
5.
Tap the time fields to set when the event starts and finishes.
If the event lasts more than one day, tap the End date and select the finish date.
If the event is an all-day event or extends over several whole days, select the All Day check box.
If the event or appointment occurs regularly, for example a birthday or a weekly meeting, tap under
Repeat area and select an interval.
6. To invite people to the event or appointment, tap the Invite button ( ) next to Required Attendee
or Optional Attendee. (Attendees will only be designated as optional if your company uses Microsoft Exchange Server 2007 or later. Otherwise, all attendees will be set as “Required”.) When people accept your invitation, the event or appointment is automatically added to their schedules. When their response is sent back to you, your calendar is updated as well.
7. Fill in other appointment details as desired, and then tap Done.
Using the Home Screen 53

Viewing and managing your appointments

In month view, the highlighted date indicates that it is the current date. Dates with appointments are indicated by a triangle ( ) at the upper-right corner of the date box.
To check your appointments
To check what appointments you have during a certain date, tap a date on the month calendar. The Calendar tab then changes to Day view and displays all your appointments and the weather information for that day.
Month view Day view
54 Using the Home Screen
Note The weather information appears only if you have set your local time to a city on the World Clock, and if the
appointment date is within the 5-day forecast on the Weather tab. See “Home” and “Weather” in this chapter for details.
In Day view, tap an appointment to view complete details of that appointment. On the subsequent screen, you can tap Menu to choose whether to edit or delete the appointment.
When in month view, swipe your finger up or down the screen to display the next or previous month on the calendar. You can also tap the Up and Down arrows that appear on the left and right sides of the month.
To change between different calendar views
On the Calendar tab, tap Menu and then choose whether to display the calendar in Agenda, Day, Week, Month, or Year view.

3.10 Stocks

Get the latest stock updates by adding your favorite stock quotes and market indexes to the Stocks tab.
Note Downloading stock or stock market information may incur additional fees from your mobile operator. Contact
Verizon for details.

Adding stock quotes and market indexes

You can add up to 30 stock quotes and market indexes to the Stocks tab.
On the Home screen, slide to the Stocks tab and then tap
1.
Menu > Add Stock.
On the Add Stock screen, enter the company name, stock
2.
market index, or ticker symbol in the search box, and then tap the Search button ( ).
Matched search results will then be displayed. Swipe
3.
upward to scroll down the screen and access more search results.
Tap the company name, stock market index, or ticker
4.
symbol to display it on the Stock tab.
To add another stock quote or stock market index, repeat
5.
steps 1 to 3.
Using the Home Screen 55
1
Swipe your finger upward to scroll down the list of stock quotes on the Stocks tab. Tap the stock quote or stock market index name to view its intraday chart and other details.
2
Shows the time of the last stock information update. Tap this item or tap Update Now at the bottom-left side of the screen to download the latest stock information.
3
Shows the current trading price or volume.
4
Tap the green or red box to switch between showing the change in points/price or percentage from the previous trading day.
5
Tap Menu to add, delete or rearrange the stock quotes and market indexes. (When rearranging the list, drag items up or down the list to change their order.)

Viewing stock information

The Stocks tab lists all your stock quotes and stock market indexes, including the current price or volume, and the change in price or volume from the previous trading day. The change in price or volume box indicates whether the stock or stock market has gained (green) or declined (red).
2
1
3
4
5
Stock information are automatically downloaded and displayed on the Stocks tab at a preset time. If you want to change the download time or turn off auto download, tap Menu > Settings and change these download settings. You can also change the color for displaying stock price increases to red, if that is what’s being used in your country.

3.11 Photos & Videos

Get full enjoyment when glancing photos and watching videos with the extra large screen of your phone. On the Photos & Videos tab, you can view your photos and videos either in portrait or landscape view.

Portrait view

When you are holding your phone upright, flip through photos and videos by swiping your finger up or down the screen.
From the portrait view of the Photos & Videos tab, you can do the following:
Tap the displayed photo or video to view or play it in full screen.
Tap the Camera button ( ) or Video Camera button ( ) on
the right side of the screen to capture a photo or video using the Camera.
Tap Slideshow to view the photos as a slideshow. If a video is
selected, tap Play.
Tap Albums to view photos and videos using the Albums
program. (See “Viewing Photos and Videos Using Albums” in Chapter 12 for details.)

Landscape view

While you’re on the Photos & Videos tab, open the keyboard to change the screen to landscape view. In landscape orientation, you get a wider view of the screen and you can flip through your photos and videos with more ease.
56 Using the Home Screen
1
Tap to update album covers. (You can also tap Menu > Update Album Art and choose what to download and update.)
Note Updating album covers may result in additional data charges.
2
Shows the repeat mode (Repeat All, Repeat One, or Repeat Off).
3
Shows whether shuffle mode is on or off.
4
Press and hold on the thin bar below the album art to display the progress bar. Drag your finger right or left on the progress bar to move forward or backward in the current track.
5
Tap the Play button to play the selected music track.
6
Tap the Next button to go to the next music track.
7
Tap the Previous button to go to the previous music track.

3.12 Music

Enjoy listening to music while on the go. Download or copy entire albums or selected music tracks to your phone and listen to them using the Music tab.
Note Your phone searches for all supported music files from the following locations:
Phone: \My Music (including all subfolders) \My Documents (including all subfolders) Storage Card: \Storage Card (including all subfolders) For information about supported music file formats, see “Specifications” in the Appendix.

Playing music in portrait view

When you are holding your phone upright, swipe your finger up or down the screen to browse through all music tracks stored in your phone and storage card and find the music that you want.
1
7
2
3
4 5
6

Playing music in landscape view

While you’re on the Music tab, open the keyboard to change the screen to landscape view. In landscape orientation, you get a wider view of the screen and you can flip through your album covers with ease.

Setting repeat and shuffle modes

Tap Menu > Repeat, and then choose whether to repeat the current track, repeat all tracks in the current album or playlist, or not to repeat. To turn shuffle mode on or off, tap Menu > Shuffle.
The icons on the upper-right side of the Music tab show whether repeat and shuffle modes are enabled.
Repeat One Repeat All Shuffle On
Using the Home Screen 57

Finding albums and music tracks in the Library

The Library organizes music into categories, such as All Songs, Artists, Albums, Genres, and more. If you added new albums or music tracks to your phone, you can find them in the Library.
On the Music tab, tap Library.
1.
The tabs at the bottom of the Library screen correspond to the different categories. Select a category.
2.
For example, if you are looking for songs by a particular artist, slide to the Artists tab and then tap the
3.
artist name. To browse through all music tracks that are stored on your phone and storage card, slide to the All Songs tab.
Tap the first track or any track in the list. The music then begins playing on the Music tab, starting from
4.
the track that you selected.
Note The Music tab plays music tracks that are in the Now Playing list of the Library. When you select a category in the
Library such as Artists and play the music, the Now Playing list will be replaced with the music tracks from that category.

Playlists

There are two types of playlists that can be added to the Library and played on the Music tab:
Custom playlists ( ) that are created on your phone.
Windows Media® Player playlists ( ) that are synchronized with Windows Media Player on your
computer. (These playlists cannot be edited and deleted from your phone.)
Note If a Windows Media Player playlist contains a combination of music, video and image files, only music files in the
playlist are synchronized to your phone and other media types are filtered out.
To create a playlist
On the Music tab, tap Library.
1.
Tap or slide to the Playlists tab.
2.
Tap Menu > New, enter a playlist name, and then tap Done.
3.
On the Playlists screen, tap the playlist you have just created, and then tap Add Songs.
4.
On the subsequent screen, tap or slide your finger across the tabs to select a category. For instance, to
5.
select music tracks from a certain album, tap the Albums tab and then tap the album that you want.
Select the check boxes of the music tracks that you want to add to your playlist, or tap
6.
Menu > Select All to choose all the music tracks.
Tap Done.
7.
Tap Add Songs again and repeat step 5 to 7 to add more music tracks. When you have finished adding
8.
music tracks to your playlist, tap Back to return to the Playlists screen.
To play back a playlist
On the Music tab, tap Library.
1.
Tap or slide to the Playlists tab.
2.
On the Playlists screen, tap to select a playlist.
3.
Tap the first track or any track in the playlist. The Music tab then plays the tracks from the playlist,
4.
starting from the track that you selected.
Note Playlists are not automatically updated when music files have been deleted from the phone’s memory or storage
card.
58 Using the Home Screen

3.13 Weather

Your phone automatically connects to the Internet to download weather information. On the Weather tab, it displays the weather information of your current location and other preselected cities. The current day’s weather as well as the weather conditions for the next four days of the week are displayed.
On the Weather tab, you can:
Swipe your finger up or down the screen to view the
weather in other cities.
Tap Update Now to download the latest weather
information.
Tap More Detail Online to open the Web browser and view
more weather information on the website. (This option is not available when you are viewing the weather for your current location.)
Tap Menu and choose to add, remove, or rearrange cities, or
change weather settings.

Adding a city

The Weather tab can display weather information of up to 15 cities, including your current location. Follow the steps below to add a city to this tab.
On the Weather tab, tap Menu > Add Location.
1.
On the Add Location screen, enter the first few letters of a country or city name. The screen then displays
2.
a matching list of locations. Scroll through the list and then tap the name of the desired city.
Your phone then downloads the weather information of the city that you selected and adds it to the Weather tab.

Weather settings

You can change the displayed temperature to Celsius or Fahrenheit on the Weather tab. You can also enable or disable auto download options and change the download time.
On the Weather tab, tap Menu and then choose whether to display temperature in Celsius or Fahrenheit.
1.
To change other weather settings, tap Menu > Settings and then choose from the following options:
2.
Download data automatically. When this option is selected, weather information is automatically
downloaded at the set download time whenever you select the Weather tab. To change the download time, tap the box that shows the preset time and then choose another time interval. Clear this option if you prefer to manually download weather information.
Download when roaming. Select this option only if you want to allow automatic download of
weather data when roaming. This may incur additional data charges.

3.14 Twitter

Enjoy twittering directly from your phone. On the Twitter tab, you can type in and send your tweet. This tab also readily displays the most recent tweets from the people that you follow.
See “Twittering on Your Phone” in Chapter 9 for details.
Using the Home Screen 59

3.15 Settings

Changing or tweaking settings is as easy as one, two, three. With the phone settings neatly organized on the Settings tab and labeled with clear descriptions, you can easily find what you are looking for and just tap your way to the setting you want to change.
For more information about changing phone settings, see Chapter 14.
Chapter 4
Staying Close

4.1 It’s All About People

Bringing people who matter most closer to you – that’s what your phone is all about.
Add everyone you know to your phone to keep them within reach. For even faster communication, you can put people you keep in touch with often up front on your Home screen’s People tab. You can also add your own personal details to your phone and easily send this information to others.
Since your phone organizes text and multimedia messages, e-mail conversations, and phone logs of a person all in one place, you get to see at a glance all communications with that person. Your phone also keeps you in tune with your social circles by integrating Facebook information into the contact details of people on your phone.
In this chapter, learn how to share your personal details, add people’s contact details to your phone, and put your favorite contacts on the Home screen’s People tab. Also learn how to view the exchange of messages and conversations with a contact.
To find out how you can reach out to people and share your thoughts, photos and videos in social networks such as Facebook, Twitter, and YouTube, see Chapter 9.

4.2 Adding and Sharing Your Personal Details

You can save your phone number and personal details to your phone and easily send them to your family, friends, and other people.

Adding your personal details

My Contact Card stores your personal details on your phone. There are two ways to add your personal details
to My Contact Card.
To enter your personal details to My Contact Card
On your phone, enter your personal details directly to My Contact Card.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap Me to open the My Contact Card screen.
2.
To add your personal photo, tap the Contact Photo icon ( ) on the upper-right corner of the My
3.
Contact Card screen. Choose whether to use your Facebook photo, select a photo from Albums, or take a photo using the Camera. If you chose to use your Facebook photo, enter the e-mail address and password that you use for your Facebook account when you are prompted to log into Facebook.
Enter your name, phone number, and e-mail address in the fields provided. Scroll down the screen and
4.
fill in more personal details.
Tap Done.
5.
To sync your Outlook contact card from your computer and save to the phone’s My Contact Card
If you are using Microsoft® Office Outlook® on your computer, you can create your own contact card containing your personal details on your computer and sync it along with other Outlook contacts to your phone. To find out how to sync your computer with your phone, see Chapter 6.
After synchronization is complete, do the following:
On the Home screen, slide to the People tab and then tap All People.
1.
Scroll through your contacts list and tap your name.
2.
Tap Menu > Save to My Contact Card.
3.

Sharing your personal details

Send your personal details in a text or multimedia message to your family, friends, and people you know so they can easily add you to their phone.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap the Send button ( ) that appears to the right of Me (My Contact Card).
2.
Choose whether to Send by SMS or Send by MMS.
3.
Select the Select all check box to share all your personal details, or select the check boxes of the types of
4.
contact information you want to share.
Tap Done. A new message is then created. If you’re sharing your personal details in a multimedia
5.
message, the information will be included as an attachment in your message.
Compose your message and send it. For more information about sending text and multimedia
6.
messages, see Chapter 7.

4.3 Adding Contacts to Your Phone

There are several ways to add contacts to your phone. You can:
Create new contacts on your phone. See “Creating new contacts” for details.
Sync Outlook contacts from your computer to your phone. See Chapter 6 for details.
Sync contacts from your existing Microsoft® My Phone account, if you have one. See “Synchronizing With
Microsoft My Phone” in Chapter 6 for details.
Staying Close 61

Creating new contacts

On your phone, you can create contacts complete with all sorts of contact information such as mobile, home, and work phone numbers, e-mail addresses, home and work street addresses, and more.
To create a contact
On the Home screen, slide to the People tab and then tap All People.
1.
Tap New to create a new contact.
2.
Enter the contact name, mobile phone number, and e-mail address in the fields provided. To add
3.
another phone number, tap Add Number. To add another e-mail address, tap Add Email.
Scroll down the screen and fill in more contact details.
4.
To link the contact with his or her Facebook account, tap Link at the bottom of the New Contact Card
5.
screen. (For more information about Facebook, see “Facebook Updates and Events” in this chapter.)
To add the photo of your contact, tap the Contact Photo icon ( ) on the upper-right corner of the
6.
New Contact Card screen. Choose whether to use the Facebook photo, select a photo from Albums, or take a photo.
When you have finished entering all the contact details, tap Done.
7.
Tip Tap More at the bottom of the New Contact Card screen to enter additional contact information.
62 Staying Close

4.4 Working With Favorite Contacts

You need to have contacts already stored on your phone before you can add them as favorite contacts to the Home screen’s People tab. If there are no existing contacts, create or sync them first on your phone. See “Adding Contacts to Your Phone” in this chapter for details.

Adding favorite contacts to the People tab

You can add up to 15 favorite contacts to the Home screen’s People tab.
On the Home screen, slide to the People tab.
1.
Tap an empty slot. (If slots are occupied, scroll down the screen to find more available slots.)
2.
Scroll down the contacts list to find the contact that you want to add to the People tab. If you have a
3.
long list of contacts, you can filter the list first by entering the first few letters of the person’s name in the text box on top of the contacts list.
When you find the contact that you want, tap the contact name.
4.
Select a phone number or e-mail address to use when calling or sending a message to the selected
5.
contact.
If this contact does not have an associated photo, the subsequent screen lets you take a photo of the
6.
contact or select an existing photo.
If you selected the contact photo and it has a large size, you need to crop the photo. On the subsequent
7.
screen, a crop box appears on the photo. Center this box on the person’s face and then tap Done.
Tip To remove favorite contacts from the People tab, tap Menu > Remove Favorite, tap the photos of the contacts you
want to remove, and then tap Done.

Quickly calling or sending a message to a favorite contact

On the Home screen’s People tab, the following icons are shown on each photo to indicate the type of contact method that is associated to each favorite contact.
Mobile phone
Home phone
Work phone
SMS text messaging
E-mail
Scroll through your favorite contacts by swiping your finger up or down the screen. Place a call or create a new message to send to a favorite contact by simply tapping the person’s photo.

4.5 Viewing and Managing Your Contacts

1
The “f” icon indicates that the photo is the contact’s Facebook profile photo.
Note Your phone will use the contact’s Facebook photo when you
have linked to the contact’s Facebook profile. If there is a contact photo already stored on your phone, the Facebook photo will not show in your contact even if you have linked to the contact’s Facebook profile.
2
The “!” icon appears when:
You receive a new text, multimedia or e-mail message, or when you miss a call from the contact. The contact has new updates or events in Facebook.
•3Tap this button to search for contacts.
4
Tap this button to send My Contact Card in a text or multimedia message. See “Sharing your personal details” in this chapter for details.
5
Use this Quick Scroll bar to quickly scroll to contact names that begin with a certain letter. Press and hold on the scroll bar and then slide your finger up or down.
6
The Facebook status appears when the contact has a new status message in Facebook.
7
From the menu, you can choose between creating a phone contact or SIM contact, delete contacts, filter the contacts list by groups, and more.
To look for contacts on your phone, go to the Home screen’s People tab and then tap All People. The People screen then opens.
On the People screen, tap or slide your finger right or left at the bottom of the screen to switch between the following tabs:
1 2 3 4 5
1 All Lists all contacts on your phone. This tab lets you create, delete, or edit a contact. Tap a contact to
open the Contact Details screen. You can also use this tab to open or update My Contact Card.
2 Favorites Shows the favorite contacts that you have added to the Home screen’s People tab. You can also add
favorite contacts through this tab.
3 Groups Allows you to create groups of contacts so that you can easily send text, multimedia and e-mail
messages to a group of people without having to enter each contact one at a time. See “Contact Groups” in this chapter for details.
4 Updates and
Events
5 Call History Lists all your dialed numbers, and received and missed calls. See “Using Call History” in Chapter 2.
Displays notifications when there are updates that occurred in Facebook. This tab also shows events of your stored contacts. See “Facebook Updates and Events” in this chapter for details.
Staying Close 63

Browsing and finding contacts

On the People screen, the All tab shows you the complete list of contacts that are stored on your phone. Swipe upward or downward on the screen to scroll through the contacts list. Use the Quick Scroll Bar or the Search button to quickly find the contacts that you want.
3 4
5
1
2
6
7
64 Staying Close

4.6 Viewing Contact Information and Exchange of Communications With the Contact

Your phone organizes contact details, text and multimedia messages, e-mail conversations, Facebook information, and phone logs of a contact all in one place. Simply tap a contact name from the contacts list to view all these information.
After you selected a contact, the Contact Details screen opens. On this screen, tap or slide your finger right or left at the bottom of the screen to switch between the following tabs: Details, Messages, Email, Updates and Events, and Call History.
1 2 3 4 5
1 Details Shows a person’s contact details. From this tab, you can call or send a text, multimedia, or e-mail
message to the contact, edit or delete the contact information.
2 Messages Displays exchanged text and multimedia messages with the contact. You can also reply with a text
message directly on this tab.
3 Email Displays all received e-mail messages from the contact. 4 Updates and
Events
5 Call History Lists all incoming, outgoing, and missed calls to and from the contact. This tab also lets you call the
Displays notifications when the contact has updates on his or her Facebook account. This tab also shows events of the contact. See “Facebook Updates and Events” in this chapter for details.
contact and delete the phone logs of the contact. See “Using Call History” in Chapter 2 for details.

Changing the number for sending text and multimedia messages

By default, the number that’s entered to the Mobile field in the contact details is the primary phone number to which your text and multimedia messages are sent when you tap Send Message on the Contact Details screen.
If a contact has two or more mobile phone numbers for personal use and work, you can change the primary phone number on the Contact Details screen for sending messages to the contact.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap a contact from the contacts list.
2.
On the Contact Details screen, tap the Change number button ( ) that appears on the right side of
3.
the Send Message item. On the subsequent screen, tap another phone number to use for sending text messages to the contact.
4. A new message is then created. Compose and send your message. (For more information about
sending text and multimedia messages, see Chapter 7.)

4.7 Contact Groups

By organizing contacts into groups, sending messages to several contacts is a lot easier. Using groups to categorize contacts is also a way of filtering the contacts list so that browsing and finding contacts can be faster and easier.

Creating a contact group

Create a group of contacts so you can easily send a text or multimedia message to the group without having to add the addressed contacts to your message one by one.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap or slide to the Groups tab ( ).
2.
Tap New. Enter a group name and then tap the Contact Photo icon ( ) to assign a photo to the group.
3.
To add contacts to this group, tap Add. Select the contacts you want to add to the group,
4.
and then tap OK.
Tap Done.
5.

Sending a text or multimedia message to a group

When sending a text or multimedia message, by default, the message will be addressed and sent to the Mobile number of each contact in the group. For more information about sending text and multimedia messages, see Chapter 7.
Staying Close 65

Filtering the contacts list by group

If you have a long list of contacts, you can more easily browse and find the contacts that you want by filtering the list to display only a certain group of contacts.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap Menu > Filter.
2.
Select the group name that you want and then tap Done.
3.

4.8 Facebook Updates and Events

If you and your stored contacts have Facebook accounts and you are connected to your Facebook account on your phone, you can easily check whether you and your contacts have new updates and events that occurred in Facebook.

Logging in and out of Facebook

Easily log in or out of your Facebook account from the Home screen’s Settings tab.
On the Home screen, slide to the Settings tab.
1.
Tap Data services.
2.
If you are not connected to your Facebook account, tap Facebook, enter the e-mail address and
3.
password that you use for your Facebook account, and then tap Login.
To log out of Facebook, tap the Off/On switch that appears to the right of the Facebook option.
4.
Tap OK to confirm and log out.

Checking all Facebook updates and events

You can check yours and other people’s Facebook updates and events in one convenient location.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap the Updates and Events tab ( ).
2.
If you haven’t linked your stored contacts to their Facebook accounts, the Updates and Events tab will
3.
show a Link Profiles option. Tap this option, choose which contacts you want to link to Facebook, and then tap Done.
66 Staying Close
Notes • To manually refresh and display the latest Facebook updates, tap Menu > Update Now.
To enable the Facebook updates to be refreshed automatically, tap Menu > Settings and then select the Download
4. To check what Facebook updates you have, tap Me while you’re on the Updates and Events tab. On
the My updates screen, you’ll then see the different types of updates, such as unread pokes, unread messages, unread event invites, and more. Tapping a type of update opens the Web browser and brings you to your Facebook site where you can view the update details.
5. In the Events list of the Updates and Events tab, you’ll see the events of your contacts, such as someone’s
birthday or anniversary. Tap a contact in this list to open the Web browser so you can view more details about that contact’s events.
6. When you tap a contact in the Updates list, you will see the complete status message of the contact and
other Facebook updates of the contact.
data automatically option. Your phone automatically checks from Facebook in a fixed time period.

Checking a contact’s Facebook updates and events

To check only for a single contact’s Facebook updates and events, you can select the contact from the contacts list first and then go to the Updates and Events tab from the Contact Details screen.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap a contact to open the Contact Details screen.
2.
Tap the Updates and Events tab ( ).
3.
In the Events list, tap a Facebook event to open the Web browser and view more information about the
4.
event.
In the Updates list, tap a Facebook update to open the Web browser and view details of that update.
5.

Updating your Facebook status

You can share your thoughts to your Facebook contacts directly from your phone.
On the Home screen, slide to the People tab and then tap All People.
1.
Tap Me to open your own contact card.
2.
Scroll to the bottom of the screen and then tap your Facebook name.
3.
Enter your status message in the provided text box and then tap Share.
4.
Chapter 5
Entering Text

5.1 The Hardware Keyboard

Your device comes with a QWERTY keyboard, which is similar to a standard keyboard on a computer. To use the keyboard, slide the screen panel to the right to reveal the keyboard.
The screen orientation automatically switches to landscape mode when the keyboard is opened.

Adjusting the LCD screen angle

After sliding out the hardware keyboard, you can adjust the angle of the device screen to minimize glare and reflection.
50° angle
The maximum tilting angle of the screen is 50 degrees. Do not force the screen to tilt further than the maximum tilting angle as it will break the device.
Before you retract the screen, please be sure to adjust the screen angle back to the original horizontal position.
68 Entering Text

Using the hardware keyboard

You can do the following with the hardware keyboard:
To type lowercase letters and numbers, press the keys using your thumbs or fingers.
To enter all uppercase letters, press twice, or press first and then press .
To change back to all lowercase letters, press again.
To enter a single uppercase letter, press and then press the corresponding key.
To enter the symbol or punctuation mark, or launch the program that is printed at the upper right corner
of a key, press , then press the corresponding key.
To open the Symbol Pad, press and then press .
Press to insert a hard return while typing.
Press the arrow keys / / / for directional movement.
To delete the previous character, press .
Press to open the Messaging program.
Press to enter a space.
Press (My Button) to launch your favorite application. See “Settings” in Chapter 3 for details on
assigning an application to My Button.

5.2 Using the Onscreen Keyboard

When you start a program or select a field that allows you to enter text or numbers, a keyboard icon will be displayed at the bottom center of the screen to indicate that the onscreen keyboard is available for use. Tap the keyboard icon to display or hide the onscreen keyboard.
Tap the Input Selector arrow that appears next to the keyboard icon to open a menu from which you can select different keyboard layouts and customize text input settings. You can choose from these keyboard layouts: Full QWERTY, Compact QWERTY, and Phone Keypad.
Input Selector arrowKeyboard icon

Full QWERTY

Compact QWERTY

Phone Keypad

Entering Text 69
The Full QWERTY is a full onscreen QWERTY keyboard layout similar to a desktop computer keyboard.
The Compact QWERTY layout features two letters on each key. With its large, touch-friendly keys and enhanced features such as XT9 predictive input, you can enter text faster and more accurately.
The Phone Keypad is an onscreen keypad that has a layout similar to mobile phone keypads, plus some additional keys. The Phone Keypad has large keys and enhanced input features such as XT9 predictive input, which makes it faster for you to enter text in your messages and documents.

Onscreen navigation pad

Use the onscreen navigation pad for onscreen directional control.
Onscreen navigation pad
On the navigation pad, tap the up, down, left, or right key to move the text cursor in the direction that you want while you are entering or editing text. If you are browsing a list, you can tap the up or down key to navigate the list and select an item from the list.

Entering text

Start a program that accepts text input, such as Word Mobile.
1.
Tap the Input Selector arrow, and then select Full QWERTY, Compact QWERTY, or Phone Keypad.
2.
Tap to switch between using normal text entry (ABC mode) and XT9 predictive mode. To learn how to
3.
enter text in XT9 mode, see “Using Predictive Mode” in this chapter.
Switch the keyboard to normal text entry (ABC mode) and then start tapping keys on the keyboard to
4.
enter letters:
When using the Full QWERTY, tap keys on the keyboard as you would on a computer keyboard.
70 Entering Text
When using the Compact QWERTY, tap a key once to enter the first letter that shows on the key. To
enter the second letter, tap twice.
When using the Phone Keypad, tap a key once to enter the first letter, twice to enter the second letter,
or three times to enter the third letter that is shown on the key.
5. Tap the CAPS shift key ( ) to enter an uppercase letter. Tap this key twice to turn Caps Lock on when
you need to enter consecutive uppercase letters.
6. Press and hold a key to enter a punctuation mark, symbol, or number that is shown on the upper half of
the key. For example, to enter number 1, press and hold . If there are accented characters also associated with the key (such as vowel keys), tapping and holding the key displays a selection bar. Slide your finger right or left across the selection bar to choose the accented character that you want to insert to your text.
7. Tap to choose from more symbols or use a number keypad for faster numeric entry. See “Entering
Numbers and Symbols” for details.

5.3 Using Predictive Mode

XT9 is a predictive text input mode which displays a word suggestions list as you enter the first few characters
so you just select the word that you want.
To enter text using XT9 mode
Make sure that the input mode is set to XT9 ( ).
1.
Start entering the first few letters of a word. As you enter each letter, suggested words will be displayed.
2.
In the word suggestions list, the leftmost word shows the exact letters that you entered, while the other
3.
words are suggested words.
If you don’t see the word that you want, tap the down arrow icon ( ) to see more suggested words.
4. When you see the word that you want, tap the word to insert it into your text.
When you see the word that you want highlighted in the suggestions list, you can also tap the Enter key or the Space bar to insert the word into your text.
To add a new word to the dictionary
While entering text using the Full QWERTY, Compact QWERTY, or Phone Keypad in XT9 predictive mode, tapping a suggested word (the highlighted word in the word suggestions list) will automatically add that word to the dictionary if it does not exist in the dictionary.
When using the Compact QWERTY or the Phone Keypad, you can also manually add new words to the dictionary.
While in XT9 mode, type a letter and then tap the down arrow icon ( ) on the right side of the word
1.
suggestions list.
Tap Add word.
2.
Type the new word you want to add and then tap the check mark icon ( ).
3.

5.4 Entering Numbers and Symbols

Tap on the onscreen keyboard to switch to the numeric and symbol keyboard layout so you can easily enter numbers and common symbols such as parentheses, braces, currency signs, punctuation marks, special characters, and more.
To enter a number or symbol
Tap a number or symbol to insert it into your text. There are several pages of symbols that you can choose from.
Tap this key to go to the next or previous page of symbols.
Entering Text 71
Numeric and symbol keyboard layout in Full QWERTY
Numeric and symbol keyboard layout in Compact QWERTY and Phone Keypad
To enter accented characters
If you are using the Compact QWERTY or Phone Keypad, go to the last page of symbols to find accented characters.
Tap an accented character to enter it to your text.
Tap the CAPS shift key ( ) to turn on Caps Lock and enter accented characters in uppercase.
Tap again to change back to lowercase.
Press and hold a key to
the selection bar to choose the accented character that you want to insert to your text.
choose from other similar accented characters. Slide your finger right or left across
To return to the alphabetic keyboard layout
Tap to go back to the alphabetic keyboard.
72 Entering Text

5.5 Text Input Settings

Text input settings can be accessed either from the keyboard layout selection menu or from the phone settings:
From any of the keyboard layouts, tap the Input Selector arrow at the bottom of the screen and then tap
Text Input Settings. Or,
On the Home screen, slide to the Settings tab and then tap Locale & text > Text input.
On the Text Input Settings screen, tap the Off/On switches to enable or disable the various input settings. You can also view a basic tutorial on entering text with the onscreen keyboard.
Chapter 6
Synchronizing Information

6.1 Ways of Synchronizing Your Phone

You can take information wherever you go by synchronizing it to your phone. There are different ways you can sync your phone:
Sync information from your computer to your phone.
The following types of information can be synchronized:
Microsoft Office Outlook information — Office Outlook email, contacts, calendar, tasks, and notes
Notes created using Microsoft® Office OneNote® 2007
Media — Pictures, music, and video
Favorites — Website addresses you save as Favorites in Internet Explorer® on your phone or in the
Mobile Favorites folder of Internet Explorer on your computer.
Files — Documents and other files
Sync your phone with your Outlook work account on the Exchange Server.
For more information about setting up your phone to sync with the Exchange Server, see Chapter 8.
Sync your phone with Microsoft My Phone.
If you have a Microsoft My Phone account, you can sync and restore the contacts, calendar appointments, photos, and other information that you stored on your account to your current Windows phone. See “Synchronizing With Microsoft My Phone” in this chapter for details.

6.2 Before Synchronizing With Your Computer

Before you can sync with your computer, you need to install and set up first the synchronization software on your computer. For more information, see “Setting Up Windows Mobile Device Center on Windows 7 and Windows Vista” and “Setting Up ActiveSync on Windows XP” in this chapter.
After installing the synchronization software on your computer, connect the phone to your computer using the USB sync cable. When the Connect to PC screen appears on your phone, tap ActiveSync, and then tap Done.
You can also sync information with your computer using Bluetooth. See “Synchronizing via Bluetooth” later in this chapter.
Notes ActiveSync or Windows Mobile Device Center only syncs data on your computer and phone. If you have installed
a storage card and you want to back up files from the storage card, use Windows Explorer on your computer to copy files from the storage card to your computer.
If you are sending your phone for repair or performing a hard reset, data from your phone will be lost. It is
recommended that you sync your phone to your computer to back up your files. To back up files from the storage card to your computer, use Windows Explorer to copy files from the storage card to the computer.
74 Synchronizing Information

6.3 Setting Up Windows Mobile Device Center on Windows 7 and Windows Vista

Microsoft Windows Mobile® Device Center is the replacement for Microsoft® ActiveSync® on Windows 7 and
Windows Vista®. Some versions of Windows 7 and Windows Vista come with Windows Mobile Device Center already installed. If Windows Mobile Device Center is not available on your computer, you can install it from the Getting Started Disc that came with your device.

Setting up synchronization in Windows Mobile Device Center

When you connect your device to your computer and start Windows Mobile Device Center for the first time, you are asked to create a Windows Mobile partnership with your device. To create a partnership:
Connect your device to your computer. Windows Mobile Device Center configures itself, then opens.
1.
On the license agreement screen, click Accept.
2.
On the Windows Mobile Device Center’s Home screen, click Set up your device.
3.
Note Choose Connect without setting up your device if you only want to transfer media files, check for updates,
and explore your device but not synchronize Outlook information.
Select the items you want to synchronize, then click Next.
4.
Enter a device name, then click Set Up.
5.
When you finish the setup wizard, Windows Mobile Device Center synchronizes your device automatically. Outlook e-mail messages and other information appear on your device after synchronization.

Using Windows Mobile Device Center

To open Windows Mobile Device Center, click Start > All Programs > Windows Mobile Device Center on your Windows 7 or Windows Vista computer.
On Windows Mobile Device Center, you can do the following:
Click Mobile Device Settings to change synchronization settings.
When you click Pictures, Music and Video > XX new pictures/video clips are available for import, a
wizard guides you to tag and transfer photos from your device to the Photo Gallery on your computer.
Click Pictures, Music and Video > Add media to your device from Windows Media Player to
synchronize music and video files using Windows Media® Player. For more information, see “Using Windows Media® Player Mobile” in Chapter 11.
Click File Management > Browse the contents of your device to view documents and files on your
device.
Note See Windows Mobile Device Center Help for more information.

6.4 Setting Up ActiveSync on Windows XP

On a Windows® XP computer, you need to use Microsoft ActiveSync® 4.5 or later. If you do not have this software on your computer, you can install it from the Getting Started Disc that came with your device or download and install it from: http://www.windowsmobile.com/getstarted.

Setting up synchronization in ActiveSync

Connect your device to your computer. The Synchronization Setup Wizard automatically starts and
1.
guides you to create a synchronization partnership. Click Next to proceed.
To synchronize your device with your computer, clear the Synchronize directly with a server running
2.
Microsoft Exchange check box, then click Next.
Select the information types that you want to synchronize, then click Next.
3.
Select or clear the Allow wireless data connections check box according to your preference.
4.
Click Finish.
5.
When you finish the wizard, ActiveSync synchronizes your device automatically. Outlook e-mail messages and other information appear on your de vice after synchronization.
Synchronizing Information 75

6.5 Synchronizing With Your Computer

Connect and synchronize your device with your computer using the USB cable or Bluetooth connection.

Starting and stopping synchronization

You can manually synchronize either from your device or computer.
From your device
Tap Start > ActiveSync, and then touch Sync. To end synchronization before it completes, tap Stop.
Tip To delete a partnership with one computer completely, disconnect your device from that computer first.
In ActiveSync on your device, tap Menu > Options, tap the computer name, then tap Delete.
From Windows Mobile Device Center
Click Start > All Programs > Windows Mobile Device Center.
1.
Click at the lower left of the Windows Mobile Device Center.
2.
To end synchronization before it completes, click .
From ActiveSync on your computer
When you connect your device to your computer, ActiveSync automatically opens on your computer and synchronizes.
To manually start synchronization, click .
To end synchronization before it completes, click .
76 Synchronizing Information

Selecting information to synchronize

You can select the information types and the amount of information to synchronize for each type either on your device or your computer. Follow the steps below to change synchronization settings on your device.
Note Before changing synchronization settings on your device, disconnect it from your computer.
In ActiveSync on your device, tap Menu > Options.
1.
Select the check box for any items you want to synchronize. If you cannot select a check box, you might
2.
have to clear the check box for the same information type elsewhere in the list.
To change synchronization settings for an information type, for instance, E-mail, select it and tap
3.
Settings. You can then set the download size limit, specify the time period of information to download,
and more.
Notes Some information types such as Favorites, Files and Media cannot be selected in ActiveSync Options on
your device. You can only select or clear these items from your computer’s Windows Mobile Device Center or ActiveSync.
A computer can have sync partnerships with many different Windows Mobile powered devices, but a device can
have sync partnerships with at most two computers. To ensure that your device synchronizes properly with both computers, set up the second computer using the same synchronization settings you used on the first computer.
Outlook e-mail can be synchronized with only one computer.

Troubleshooting sync connection problem

In some cases, when the computer connects to the Internet or a local network, it may disconnect the connection with your device in favor of the Internet or network connection.
If this happens, slide to the Settings tab of the Home screen, tap Other > USB to PC, and then clear the Enable faster data synchronization check box. This makes your computer utilize a serial USB connection with your phone.

6.6 Synchronizing via Bluetooth

You can connect and sync your phone with the computer using Bluetooth.
Note To connect and synchronize your device with a computer via Bluetooth, your computer must have a built-in
Bluetooth or installed with a Bluetooth adapter or dongle.
To synchronize with a computer via Bluetooth
Set up Windows Mobile Device Center or ActiveSync on your computer to sync through Bluetooth.
1.
Make sure to set up a Bluetooth COM port on your computer. See the program’s Help for instructions.
On your phone, tap Start > ActiveSync.
2.
Tap Menu > Connect via Bluetooth > Add a device.
3.
On the subsequent screen, a message is displayed, asking whether to turn on Bluetooth. Tap Yes.
4.
Your phone then searches for Bluetooth devices within range and lists your computer name and other
5.
Bluetooth devices that are found. Tap your computer name in the list.
Enter an alphanumeric password, which can be 1 up to 16 characters, to create a secure Bluetooth
6.
connection with your computer, and then tap OK.
On your computer, accept the Bluetooth connection and enter the same password.
7.
On the subsequent screen, select a serial port to use for ActiveSync, and then tap Continue.
8.
The computer name now appears in the Devices tab ( ) of Bluetooth settings, with ActiveSync
9.
added as a service. Close the Bluetooth settings screen.
Check Windows Mobile Device Center or ActiveSync on your computer. You should be able to see now that your computer is connected to your phone. Once they’re connected, you can sync information anytime through Bluetooth.
If your phone does not connect automatically to your computer, open ActiveSync on your phone, and then tap
Menu > Connect via Bluetooth > computer name to connect your phone to your computer using Bluetooth.

6.7 Synchronizing Music and Video

If you want to carry your music or other digital media along with you while you travel, set up Windows Media® Player on your computer to synchronize music and video with your device.
Other than selecting the Media information type to be synchronized, all media synchronization settings must be set in Windows Media® Player. Before media can be synchronized, you must do the following:
Install Windows Media® Player Version 11 on your computer. (Windows Media® Player 11 works only in
Windows XP or later versions).
Connect your device to the computer with a USB cable. If your device is currently connected using
Bluetooth, you must end that connection before media can be synchronized.
Set up a sync partnership between your device and your computer’s Windows Media® Player.
See “Using Windows Media® Player Mobile” in Chapter 12 for details.

6.8 Synchronizing With Microsoft My Phone

Microsoft My Phone syncs information between your phone and a password-protected website hosted by Microsoft. You can back up and restore your contacts, calendar appointments, photos, and other information.
Note You can sync contacts, calendar, and tasks with My Phone only if your phone does not have a sync partnership with
an Exchange Server.

Setting up your My Phone account

Whether you are setting up a new account or synchronizing to an existing account, the first step is to set up My Phone on your phone.
Tap Start > Microsoft My Phone.
1.
Follow the instructions in the wizard to set up your My Phone account. During setup:
2.
Sign in using your Hotmail® or Windows Live™ address and password.
Set the sync method to Automatic or Manual, depending on your preference.
Install updated My Phone software if you are asked to do so.
Synchronizing Information 77

Changing sync settings

To change sync settings such as the sync schedule and items to synchronize, you need to access the settings from the menu.
To change which items to sync
Tap Start > Microsoft My Phone.
1.
Tap Menu > Sync Options.
2.
Select the items you want to include or exclude during synchronization.
3.
Tap Done.
4.
To adjust sync schedule and roaming settings
Tap Start > Microsoft My Phone.
1.
Tap Menu > Sync Schedule.
2.
Select from the available schedule options.
3.
To enable automatic sync while roaming (when you are out of range of your home network), select the
4.
Use these settings when roaming check box.
Tap Done.
5.
78 Synchronizing Information

Stopping sync partnership with your My Phone Web account

You can stop synchronizing with your My Phone Web account on your phone. This does not delete the data that were synchronized to your phone and the data stored on your My Phone Web account.
Tap Start > Microsoft My Phone.
1.
Tap Menu > Account.
2.
Tap Stop Using Service, and then tap Yes.
3.

Managing your My Phone Web account from your computer

You can use a Web browser on your computer to access your My Phone Web account and:
Add, edit, or delete contacts, calendar appointments, and other types of information. Changes will be
synchronized with your phone.
View photos and videos that are stored on your My Phone account, delete them, save them to your
computer, and more.
Share photos directly on Facebook, Flickr™, MySpace™ and Windows Live.
Locate your phone if you lose it, or protect your sensitive data (charges apply for some services).
To access your My Phone Web account from your computer, go to http://myphone.microsoft.com, and sign in using your Hotmail or Windows Live address and password.
Chapter 7
Exchanging Messages

7.1 Messaging

Messaging is a central location where you can find all types of messaging accounts, which include text
messages (SMS) and e-mail accounts.
To select a messaging account
Do one of the following:
Tap Start > All Programs > E-mail. The Account Picker screen
then opens and you can select an account.
While you are in a message list of a certain account, for example
SMS/MMS, tap Menu > Go To to switch to other messaging accounts.
To configure message account settings
Tap Menu > Options on the Account Picker screen; or
Tap Menu > Tools > Options while you’re in a message list.
Account Picker screen
To automatically add a signature in outgoing messages
You can automatically add your name and other information as your signature in outgoing text and e-mail messages:
Note You need to specify your signature for each type of messaging account.
Tap Start > All Programs > E-mail, and then tap Menu > Options.
1.
Tap Signatures.
2.
Select the desired account.
3.
Select the Use signature with this account check box.
4.
In the text box, enter your signature.
5.
To add the signature when you reply to or forward messages, select the Use when replying and
6.
forwarding check box, and then tap OK.
80 Exchanging Messages
To filter the Inbox message list
When the SMS/MMS or e-mail Inbox on your device is full of messages, you can filter your Inbox to display only the messages that contain a particular sender or subject you are searching for.
To filter your Inbox
Tap Start > All Applications > Messaging and then tap a
1.
messaging account.
Enter the sender name or e-mail subject you want to look for.
2.
As you type characters, the message list narrows down to the sequence of characters you have entered.
When filtering your e-mail Inbox, for example, entering “E”, then “A” narrows the list to only the e-mail messages that contain sender names and e-mail subjects that start with “EA.”

7.2 Sending Text Messages

Send short text messages (SMS) to other mobile phones. If you exceed the limit on the number of characters for a single text message, your text message will be delivered as one but will be billed as more than one message.

Creating and sending a new text message

On the Home screen, slide to the Messaging tab.
1.
Touch the New Message icon ( ) on the upper right side of the screen.
2.
Add recipients. In the To field you can:
3.
Start entering the first few letters of the recipient’s name to display a matching list of names from
your stored contacts. Each recipient in the results list may have several phone numbers. Tap the number to which you want to send your text message. To add another recipient, repeat the process.
Enter each recipient’s mobile phone number separated by a semicolon ( ; ).
Tap Menu > Add Recipient and then tap a contact from the list.
4. Enter your message.
Tips • To choose from preset messages, tap Menu > My Text and tap a desired message.
To check the spelling, tap Menu > Spell Check.
When finished, tap Send.
5.
6.
Exchanging Messages 81

Managing text messages from a contact

You can easily read, reply or delete text messages that you received from a certain contact by opening his or her contact details and accessing the Messaging tab.
On the Home screen, slide to the People tab and then tap All People.
1.
Touch the name of the desired contact. The Contact Details screen then appears.
2.
Touch the Messages tab ( ).
3.
Lists the exchange of text messages between you and the contact.
Enter your reply here and then touch Send.

Managing text messages in the Inbox

Text messages that are sent to and received from a contact (or number) are grouped as a single thread in your Inbox. Threaded text messages show your messages to and from a contact in a single conversation thread.
To open a thread and view the exchange of text messages
In the SMS / MMS Inbox, tap a message thread to open it.
1.
You can tap links in the messages to directly open contact details, access a web site, send e-mail, or call
2.
the displayed number.
• Tap the sender name to open the Contact Details screen.
• If the sender is not in your contacts, tap the mobile phone number to call the number, reply to the sender, or save it as a new contact.
Touch Menu to forward a text message, delete messages, and more.
Enter your reply here.
82 Exchanging Messages
To reply to a text message
At the bottom of the screen, type your reply message and then tap Send.
To delete a message in the thread
In the SMS/MMS Inbox, tap a message thread to open it.
1.
Tap the up or down navigation key at the bottom of the on-screen keyboard to select a message in the
2.
thread.
Tap Menu > Delete.
3.
To delete all messages in a thread
In the SMS/MMS Inbox, tap and hold a message thread, and then tap Delete.

Placing a call to the sender of a text message

While you are viewing a text message on the Home screen’s Messages tab, you can directly call the sender of the message.
While viewing the text message, press the TALK/SEND button.
1.
The Phone dialer screen then opens, with the sender’s phone number automatically filled in and ready
2.
to be dialed. To place the call, press TALK/SEND again.
Tapping a phone number that is contained in a text message also allows you to call that number.

Changing the message list layout

By default, the text messaging inbox is in Threaded mode. When text messages are threaded, there are certain functions that cannot be used, such as marking messages as unread, forwarding, and moving text messages to other mailbox folders.
You can change to Classic mode so that each text message will be individually stored in the inbox and you can use the above-mentioned functions with your text messages.
To change the text messaging inbox to Classic mode
Tap Start > Settings > Other > Text Messaging.
1.
In Text messaging layout, select Classic.
2.
Tap Done and then restart your phone.
3.

7.3 MMS

With your phone, you can send multimedia messages (MMS) that include text, a photo or video, audio, slideshow, and other attachments such as a person’s contact information or a calendar appointment.
Notes Multimedia messaging is a charged service and has to be provisioned on your mobile phone account.
Make sure the size of MMS messages that you send is within the limits allowed by Verizon.

Creating and sending MMS messages

You can compose MMS messages in a combination of slides, where each slide can consist of a photo, video or audio clip, and/or text.
To compose an MMS message
On the Home screen, slide to the Messaging tab, and then tap All Messages.
1.
Do one of the following:
2.
Contact Verizon to have MMS provisioned as part of your calling plan.
Tap Menu > New > Video Message to create an MMS message containing video and text.
Tap Menu > New > Picture Message to create an MMS message containing images, audio, and text.
Exchanging Messages 83
3. Add recipients. In the To field you can:
Start entering the first few letters of the recipient’s name to display a matching list of names from
your stored contacts. Each recipient in the results list may have several phone numbers or e-mail addresses. Tap the number or e-mail address to which you want to send your MMS message. To add another recipient, repeat the process.
Enter each recipient’s mobile phone number or e-mail address separated by a semicolon ( ; ).
Tap Menu > Add Recipient and then tap a contact from the list.
Note You may need to scroll up to see the Cc and Bcc fields.
Enter a subject for your message.
4.
Tap the Insert icon ( )to insert a photo or video clip. When selecting a photo or video clip, you can:
5.
Tap a photo to insert it into the Picture message.
Tap a video clip to insert it into the Video message.
Tap
Tap
Tap to quit selection and return to the Picture or Video message.
Enter text and insert audio clips by tapping the respective areas. See “To add text to a Picture or Video
6.
to take a photo and insert it into the Picture message.
to record MMS video and insert it into the Video message.
message” and “To add an audio clip to a Picture message” for details.
To add more slides, tap or tap Menu > Slides > Insert Slide. Repeat steps 5 and 6 to add photos/
7.
videos, text, and audio to your slides.
Tap Send to send the MMS message.
8.
Tip You can also send an MMS message from Pictures & Videos, Album, or the Camera program.
To add text to a Picture or Video message
When you tap Insert text here on your Picture or Video message, an empty screen appears where you can enter your text. You can insert the following types of information:
Enter your own text
Choose from common words or phrases from the My Text list
Include a Favorites link
Add an emoticon
Tip To edit or delete a phrase on the My Text list, tap and hold a string, and then tap Edit or Delete from the shortcut
menu. To add a new phrase, tap New.
Insert contact information
Insert calendar appointment
84 Exchanging Messages
To add an audio clip to a Picture message
You can add one audio clip per slide in your Picture message.
Tap Insert audio on your Picture message.
1.
By default, the My Documents is shown. Tap My Music or another folder that contains audio files. When navigating folders, tap the down arrow ( ) to return to the upper folder.
Select an audio file. When selected, you can:
2.
Note To record a new audio clip and add it to your MMS message, tap . The Record pop-up window then opens.
Tap Record to start recording, and Stop to end the recording. Tap Play to listen to the recorded audio clip, then tap Add. The new audio clip is then inserted to the MMS message.

Viewing and replying to MMS messages

To view a received MMS message
In the SMS/MMS Inbox, tap a received video or picture message to open it.
1.
The video message is then played, or the picture message is displayed. Use the playback controls at the
2.
bottom of the screen to stop or resume playback, display in full screen, and switch between slides if there are several slides contained in the message.
Tap Contents to see a list of files included in the message. On the Message Contents screen, you can do
3.
the following:
Tap to play the audio clip, to pause, or to stop playback.
Tap Select to insert it to the MMS message.
Tap to quit selection and return to your MMS message.
To save a file, select it, and tap Menu > Save.
To save the contents of a text file to the My Text list, tap Menu > Save into My Text.
To associate a photo to one of your contacts, tap Menu > Assign to Contact.
To reply to an MMS message
In the SMS/MMS inbox, highlight a received video or picture message. To highlight a message, open the
1.
hardware keyboard or an on-screen keyboard and use the Up or Down button to highlight.
Tap Menu > Reply.
2.
Select whether to reply using a video message or picture message, and then tap Done.
3.
Compose your video or picture message, and then tap Send.
4.
To block a phone number from sending you MMS messages
If you do not want to receive MMS messages from a particular sender, you can add the sender’s phone number to the MMS Blacklist.
When you receive a new MMS message, open and view the message.
1.
To avoid receiving MMS messages from this sender next time, tap Menu > Show > Contact Details.
2.
Tap Menu > Save to Blacklist.
3.
Tap Done.
4.
Tip To unblock a phone number and allow the sender to send you MMS messages, remove the number from the
Blacklist. Go to the SMS/MMS Inbox, tap Menu > MMS Options > Blacklist tab, tap and hold the phone number in the Blacklist, and then tap Delete.

Configuring MMS settings

On the Home screen, slide to the Messaging tab, and then tap All Messages.
1.
Tap Menu > MMS Options. The Settings screen then appears.
2.
In the Preferences tab, choose from the available options according to your needs.
3.
Tap OK.
4.

7.4 E-mail

You can set up the following types of e-mail accounts on your device:
Outlook e-mail that you sync with your computer or the Exchange Server.
E-mail account that you have from an Internet Service Provider (ISP) or other e-mail provider.
Web-based e-mail accounts.
Custom domain e-mail accounts. The e-mail domain name is hosted by a different e-mail provider. For
more information, search for “custom domain e-mail” in the Help on your device. Work account that you access using a VPN connection.

Synchronizing Outlook e-mail with your computer

If you have installed the synchronization software on your computer and created a partnership with your device, then your device is ready to send and receive Outlook e-mail.
If you have not yet installed the synchronization software nor created a partnership, do so by following the procedures in Chapter 5.
Tip To set up your company e-mail account so that you can access Outlook e-mail messages wirelessly, you must set
up your device to synchronize via an over-the-air connection with your company’s Exchange Server. For more information about synchronizing with your company e-mail server, see Chapter 7.

Setting up an Internet e-mail account

Use Windows Mobile’s E-mail Setup Wizard to set up a POP3 or IMAP4 e-mail account on your device if you have an e-mail account from an Internet service provider (ISP) or other e-mail service provider, or a web-based account. You can also add a work account that you access using a VPN server connection as a POP3/IMAP4 account.
Note You can also set up an Internet e-mail account from the Home screen’s Mail tab using the simplified Mail Setup.
See “Mail” in Chapter 3 for details.
Tap Start > All Programs > E-mail > Setup E-mail.
1.
Tap the e-mail provider, or tap Other if your e-mail provider is not on the list.
2.
Enter your E-mail address and the Password for your e-mail account and select the Save password
3.
option. Tap Next.
If e-mail provider settings are found preconfigured on your device, the E-mail Setup wizard shows a
4.
successful message. Tap Next.
If the settings are not found on your device, select the Try to get e-mail settings automatically from
the Internet check box to find and download e-mail server settings from the Internet and then tap Next.
Note You may be charged when your device connects to the Internet and downloads the e-mail server settings.
5. Enter Your name and the Account display name and then tap Next.
Note If the E-mail Setup wizard was unsuccessful in finding and downloading settings from the Internet, select
6. In the Automatic Send/Receive list, choose how often you want e-mail messages to be automatically
sent and downloaded on your device.
Note Tap Review all download settings to select download options, set the e-mail format as HTML or plain text,
7. Tap Finish.
Exchanging Messages 85
Internet e-mail from the Your e-mail provider list on the next screen. You will be asked to enter e-mail server settings. See “To specify e-mail server settings” for details.
and more. For more information, see “To customize download and format settings."
To specify e-mail server settings
If Auto Setup is unsuccessful, contact your ISP or e-mail provider for the Incoming mail server and Outgoing mail server settings so you can enter them on your device.
Other options that you can select include the following:
Select the Outgoing server requires authentication check box, if required by your provider.
If the outgoing e-mail server requires a different user name and password for sending e-mail, clear the
Use the same user name and password for sending e-mail check box. You will be prompted to enter
this information.
86 Exchanging Messages
Tap Advanced Server Settings, then select the Require SSL check boxes if your e-mail provider uses an
SSL connection for more secured e-mail. From the Network connection list, select the data connection that you use for connecting to the Internet.
To customize download and format settings
Before you tap Finish when setting up your POP3 or IMAP4 e-mail account, you can tap the Review all download settings link at the bottom of the screen to choose download options, message format, and other
settings.
Options Description
Automatic Send/Receive Select a time interval for connecting to the Internet automatically to send and
Download messages Set the number of days of messages that you want to be downloaded to your
Send/receive when I click Send By default, messages are immediately delivered when you tap Send. If you prefer
Use automatic send/receive schedule when roaming
When deleting messages Choose whether to delete messages from the mail server when you delete them
Message format Select HTML or Plain Text. Message download limit Select the e-mail download size. If you have large volumes of e-mail, use a lower
receive messages.
device.
to save outgoing messages to the Outbox folder first, clear the check box. (In this case, you will need to manually send messages by tapping Menu > Send/ Receive). This allows your device to data roam when there is a set time interval for connecting to the Internet automatically. Since this may result in higher connection costs, you may want to leave the check box cleared.
on your device.
size or select to download headers only.

Creating and sending an e-mail message

After setting up e-mail accounts on your device, you can start sending and receiving e-mail messages.
On the Home screen, slide to the Mail tab.
1.
At the right side of the screen, tap an e-mail account you
2.
want to use, or slide your finger up or down until you have selected the desired account.
Touch the New E-mail icon ( ).
3.
Add recipients. In the To field you can:
4.
Start entering the first few letters of the recipient’s name
to display a matching list of names from your stored contacts. Each recipient in the results list may have several e-mail addresses. Tap the e-mail address to which you want to send your e-mail message. To add another recipient, repeat the process.
Enter each recipient’s e-mail address separated by a
semicolon ( ; ).
Tap Menu > Add Recipient and then tap a contact from
the list.
5. Enter a subject and compose your message.
Tips To choose from preset messages, tap Menu > My Text and tap a desired message.
To check the spelling, tap Menu > Spell Check.
To add an attachment to your message, tap Menu > Insert and tap the item you want to attach: Picture,
6.
Voice Note, or File. Select the file or picture you want to attach, or record a voice note.
When finished composing the message, tap Send.
7.
Tips • For more information about entering text and symbols, see Chapter 5.
To set the message priority, tap Menu > Message Options.
If you are working offline, e-mail messages are moved to the Outbox folder and will be sent the next time you connect.
Exchanging Messages 87

Viewing and replying to e-mail messages

To view an e-mail message
On the Home screen, slide to the Mail tab, select the e-mail account, and then tap Inbox.
1.
Tap an e-mail to open it.
2.
To download a complete e-mail
By default, long e-mail messages that you receive contains only the first few kilobytes of the message. When you open an e-mail, it displays only the headers and part of the message. You must download the whole e-mail to view the complete content.
To download a complete e-mail message, open the e-mail, and then do one of the following:
Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3
e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts). Tap Menu > Download Message.
Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire
e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail message that you want and helps save data cost.
Fetch Mail is also available for Outlook E-mail. See “Instant download through Fetch Mail” in Chapter 8 for details.
Download may take some time, depending on the speed of your Internet connection, size of the whole e-mail, and whether file attachments are automatically downloaded.
To download file attachments
POP3 e-mail account:
File attachments are automatically downloaded when you download a complete e-mail.
IMAP4 and Outlook e-mail accounts:
File attachments appear below the subject of an e-mail message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive e-mail.
You can set automatic download of file attachments. See “Customizing e-mail settings” in this chapter for details.
To reply to or forward a message
On the Home screen, slide to the Mail tab, select the e-mail account, and then tap Inbox.
1.
Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.
2.
Enter your reply message, and then tap Send.
3.
Notes • You can receive and view HTML e-mail messages from any type of e-mail account. The HTML format is
retained, without layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your device with Microsoft Exchange Server 2007.
When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mail item, tap Settings, and then tap Advanced. In the My e-mail addresses text box, enter the e-mail addresses that you want to exclude.
88 Exchanging Messages

Directly making calls from an e-mail

While reading an e-mail, you can directly place a call to the sender, start a conference call, access contact details, and more.
• Tap the sender photo or name to open the Contact Details screen.
• If the sender is not stored in your contacts, tap the e-mail address to send e-mail or save it as a new contact.
Tap links in the message body to access a web site, send e-mail, or call the displayed number.
Note If the sender’s name or e-mail address is shown on the e-mail message with a Search button ( ) and you have an
Exchange Server e-mail account set up on your device, you can tap this button to search for the sender from the Company Directory. For more information about finding contacts in the Company Directory, see Chapter 7.
Tap this Talk button to call the sender.
• Tap a recipient name to open his or her contact details.
• Tap a recipient’s e-mail address to send e-mail or save it as a new contact.

Synchronizing e-mail messages

Synchronizing e-mail messages ensures that new e-mail messages are downloaded to the device Inbox folder, e-mail messages in the Outbox folder are sent, and e-mail messages deleted from the server are removed from your device. The manner in which you synchronize e-mail messages depends on the type of e-mail account you have.
To automatically synchronize an Outlook e-mail account
Connect your device to your computer through USB or Bluetooth.
1.
Otherwise, connect through Wi-Fi, or a data connection if you are synchronizing Outlook e-mail with the Exchange Server. For more information, see Chapter 8.
Synchronization automatically begins, and your device sends and receives Outlook e-mail.
2.
To manually synchronize your Outlook or Internet e-mail account
On the Home screen, slide to the Mail tab, select the e-mail account, and then tap Menu > Send/Receive.

Customizing e-mail settings

To change the download size and format for Outlook e-mail
Disconnect your device from the computer.
1.
Tap Start > ActiveSync.
2.
Tap Menu > Options, select E-mail, then tap Settings.
3.
On the E-mail Sync Options screen:
4.
Under Message format, select HTML or Plain Text. HTML is only available when connected to
Microsoft Exchange Server 2007 or later.
Under Download size limit, select the desired e-mail size.
Close ActiveSync and reconnect your device to the computer.
5.
To change the download size and format for Internet e-mail
Tap Menu > Options on the Account Picker screen, or tap Menu > Tools > Options while you’re in a
1.
message list.
Tap your POP3 or IMAP4 Internet e-mail account.
2.
Tap Download Size Settings.
3.
Under Message format, select HTML or Plain Text.
4.
Under Download size limit, select the desired e-mail size.
5.
Tap Done.
6.
Exchanging Messages 89
To automatically receive attachments on Outlook e-mail messages
Tap Start > ActiveSync.
1.
Tap Menu > Options.
2.
Tap E-mail > Settings, and then select Include file attachments.
3.
To automatically receive attachments on IMAP4 e-mail messages
Tap Menu > Options on the Account Picker screen, or tap Menu > Tools > Options while you’re in a
1.
message list.
Tap the name of your IMAP4 e-mail account.
2.
Tap Download Size Settings.
3.
In Download attachments:
4.
Select All attachments to always download file attachments; or
Select a file size limit for auto-downloading attachments.
Tap Done.
5.
To store attachments on the storage card
Tap Start > All Programs > E-mail.
1.
Tap Menu > Options > Storage tab.
2.
Select the When available, use this storage card to store attachments check box.
3.
Chapter 8
Working With Company E-mail and Meeting Appointments

8.1 Synchronizing with the Exchange Server

To keep up-to-date with your company e-mail messages and meeting schedules while you’re out of the office, you can connect your device to the Internet through Wi-Fi or a data connection and synchronize with your company’s Exchange Server.

Setting up an Exchange Server connection

Before you can synchronize or access information on the Exchange Server, you need to set up an Exchange Server connection on your device. You need to get the Exchange Server name (must be Outlook Web Access server name), domain name, user name, and the password that you use at work from your network administrator and enter them on your device.
Note You can set up an Outlook e-mail account that synchronizes with the Exchange Server from the Home screen’s
Mail tab using the simplified Mail Setup. See “Mail” in Chapter 3 for details.
If you have not synchronized your device with your computer, follow these steps to set up an Exchange Server connection.
Tap Start > All Programs > E-mail > Setup E-mail > Microsoft Exchange.
1.
Enter the E-mail address and Password for the e-mail account and select the Save password option.
2.
Tap Next.
Clear the Try to get e-mail settings automatically from the Internet option and tap Next.
3.
In Your e-mail provider, select Exchange server and tap Next.
4.
Tap Next again.
5.
Select the Attempt to detect Exchange Server Settings automatically option and tap Next.
6.
Enter the Domain name and tap Next.
7.
In Server address, enter the Exchange Server address and tap Next.
8.
Select the items that you want to sync with the Exchange Server.
9.
Tips • To change synchronization settings of an information item, for example, E-mail, select the item, and then
tap Settings.
To change the rules for resolving synchronization conflicts, tap Menu > Advanced.
Tap Finish.
10.
Notes • If you synchronized e-mail messages with your computer before, open ActiveSync on your device, and then
tap Menu > Add Server Source to set up an Exchange Server connection. When prompted to select information types for synchronization, you must first clear the E-mail check box under the Windows PC item before you can select E-mail under Exchange Server.
To change Exchange Server settings, open ActiveSync on your device, and then tap Menu > Configure Server.

Starting synchronization

Before you start synchronizing with the Exchange Server, make sure your device has been set up with a Wi-Fi or data connection to the Internet so that you can synchronize over the air. For more information about connections, see Chapter 9.
After you finish setting up an Exchange Server connection, your device automatically starts synchronization.
To manually start synchronization, tap Start > ActiveSync, and then tap Sync.
Note If you connect your device to your office computer via a USB or Bluetooth connection, you can use this connection
to the computer to “pass through” to the network and download Outlook e-mail messages and other information to your device.
Working With Company E-mail and Meeting Appointments 91

8.2 Working With Company E-mail Messages

Your device gives you instant access to your company e-mail messages and lets you manage your messages easier. Direct Push, Fetch Mail, Remote e-mail search, and e-mail flags are just some of the tools you can use to manage your e-mail messages.
Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with your
network administrator for the availability of these features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new e-mail messages on your device as
soon as they arrive in your Inbox on the Exchange Server. Items such as contacts, calendar and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device.
You need to perform a full synchronization between your device and the Exchange Server before Direct Push can be enabled.
Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange Server 2003
Service Pack 2 (SP2) with Exchange ActiveSync or later.
To turn on Direct Push in Comm Manager
Tap Start > Settings, and then tap Wireless controls.
1.
Tip You can also tap Start > All Programs > Comm Manager.
On the Comm Manager screen, touch the OFF/ON slider at the right side of the Microsoft Direct Push
2.
item.
To turn on Direct Push in ActiveSync
Tap Start > ActiveSync and then tap Menu > Schedule.
1.
Select As items arrive in the Peak times and Off-peak times boxes.
2.
Note When Direct Push is off, you need to manually retrieve your e-mail messages.

Scheduled synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and information.
Tap Start > ActiveSync and then tap Menu > Schedule.
1.
Select from the available options to set the synchronization schedule.
2.
Tip You can select a shorter interval in the Peak times box and a longer interval in the Off-peak times box, so that
your e-mail messages are synchronized more frequently when you are working. To set the days and hours that make up your peak and off-peak times, tap the peak times link at the bottom of the screen.

Instant download through Fetch Mail

The Fetch Mail feature downloads an entire e-mail immediately without the need for you to perform a full Send/Receive action. This limits the download to just the e-mail message that you want and helps save data cost.
Requirement Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or later.
Tap Start > All Programs > E-mail > Outlook E-mail.
1.
Open an e-mail message.
2.
By default, only the first few words of the message are shown. To download the whole e-mail, finger-
3.
scroll to the end of the message, and then tap Get the rest of this message.
Wait for the remainder of the message body to download.
4.
92 Working With Company E-mail and Meeting Appointments
Notes For information about changing e-mail sync options such as setting the download size for e-mail, see
“Customizing e-mail settings” in Chapter 7.
When you receive an e-mail that contains a link to a document such as a PDF or Microsoft Office document located on SharePoint or an internal file server, you can tap the link to view the document on your device. You can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or internal file servers.

Searching for e-mail messages on the Exchange Server

You can access e-mail messages that are not available on your device by searching your Microsoft Exchange Server mailbox. The search results are downloaded and displayed in a Search Results folder.
Requirement Your company must be using Microsoft Exchange Server 2007 or later.
Tap Start > All Programs > E-mail > Outlook E-mail.
1.
Tap Menu > Tools > Search Server.
2.
In the Look for text box, enter the search keyword.
3.
Choose the date range of messages to search from.
4.
In the Look in list, specify whether to search in the Inbox, Sent Items, or All Folders, and then
5.
tap Search.
Tip To clear the search results and return to the message list, tap Menu > Clear Results.

Flagging your messages

Flags serve as a reminder for you to follow-up on important issues or requests contained in e-mail messages. Flagging messages, which has been a useful feature on desktop Outlook E-mail, can also be done in Outlook Mobile on your device. You can flag received e-mail messages on your device.
Requirement Flags are enabled only if e-mail messages are synchronized with Microsoft Exchange Server 2007 or later. Flags
are disabled or hidden if e-mail messages are synchronized with earlier versions of Microsoft Exchange Server.
To flag or unflag a message
Tap Start > All Programs > E-mail > Outlook E-mail.
1.
Tap a message.
2.
Tap Menu > Follow up and select one of the following options:
3.
Set Flag Mark the message with a red flag to remind yourself to follow it up.
Complete Flag Mark the message with a check mark to indicate that the issue or request in the e-
mail is already completed.
Clear Flag Remove the flag to unmark the message.
Note E-mail message reminders are displayed on your device if the messages are flagged with reminders and
synchronized from the Exchange Server.

Out-of-office auto-reply

Outlook Mobile allows you to retrieve and change your out-of-office status. Just like desktop Outlook, Outlook Mobile automatically sends an auto-reply message when you’re not available.
To send out-of-office auto-reply messages
Tap Start > All Programs > E-mail > Outlook E-mail.
1.
Tap Menu > Tools > Out of Office.
2.
In the I am currently list, select Out of the Office.
3.
Enter your auto-reply message, and then tap Done.
4.

8.3 Managing Meeting Requests

When you schedule and send meeting requests from your device, you can invite attendees to your meeting and check their availability.
When you receive a meeting request, you can reply by accepting or declining the request. The meeting request also clearly indicates whether or not there are conflicting or adjacent meetings.
Requirement Your company must be using Microsoft Exchange Server 2007 or later.
To reply to a meeting request
When you receive a meeting request e-mail, a notification is displayed on your device. Open the e-mail.
1.
Tap Accept to reply and accept the meeting request, or tap Menu > Decline if you cannot attend the
2.
meeting.
Tips • Before responding, you can check your availability during the time of the requested meeting by tapping
View your calendar.
If the time of the meeting conflicts with your other appointments, a “Scheduling Conflict” status appears on
top of the e-mail.
Choose whether or not to edit your response e-mail before sending, and then tap OK.
3.
If you accept the meeting request, it is automatically added as an appointment in Calendar on your device.
Working With Company E-mail and Meeting Appointments 93

8.4 Finding Contacts in the Company Directory

In addition to having contacts on your device, you can access contact information from your organization’s Company Directory. By having over-the-air access to the Company Directory, you can easily send e-mail messages and meeting requests to anyone in your company.
Requirement Access to the Company Directory is available only if your organization is running Microsoft Exchange
Server 2003 SP2 or higher, and you have completed your first synchronization with the Exchange Server.

When browsing Contacts, composing e-mail, or creating a meeting request

Synchronize with the Exchange Server.
1.
Do any of the following:
2.
While browsing through your contacts on the Phone screen or on the Home screen’s People tab,
tap Menu > Company Directory.
In a new e-mail message, tap the To box (or tap Menu > Add Recipient), and then tap
Company Directory on the top of the list.
When creating a meeting request and selecting required and optional attendees in Calendar,
tap Company Directory.
Enter a partial or full contact name and tap Search. In the search results list, tap a contact to select it.
3.
You can save a contact from the Company Directory to your device by selecting the contact, and then
4.
tapping Menu > Save to Contacts.
Note You can search for the following information as long as that information is included in the Company Directory:
First name, Last name, E-mail name, Display name, E-mail address, or Office location.

When viewing a received Outlook e-mail message

Open a received Outlook e-mail message.
1.
If a Search button ( ) appears to the right of the sender name in the e-mail message, tap this button
2.
to search for the sender in the Company Directory.
If the sender is found, the contact details will be displayed. You can then choose to save the sender to
3.
your contacts, call the sender, and more.
Chapter 9
Internet and Social Networking

9.1 Ways of Connecting to the Internet

Your device’s networking capabilities allow you to access the Internet or your corporate network through Wi-Fi, dial-up, or GPRS/3G (GSM only). You can also add and set up a VPN or proxy connection.

Wi-Fi

Wi-Fi provides wireless Internet access over distances of up to 100 meters (300 feet). To use Wi-Fi on your device, you need access to a wireless access point or “hotspot”.
Note The availability and range of your device’s Wi-Fi signal depends on the number, infrastructure, and other objects
through which the signal passes.
To turn Wi-Fi on and connect to a Wi-Fi network
Tap Start > Settings, and then tap Wireless controls.
1.
Tap Wi-Fi. Detected wireless networks are displayed on the screen.
2.
Indicates that your device is connected to this Wi-Fi network
Indicates a secured Wi-Fi network.
Signal strength
Network name (SSID)
Tap the desired Wi-Fi network.
3.
If you selected an open (unsecured) network, you are automatically connected to the network.
If you selected a secured network, enter the security key and then tap Done. You are then connected
to the network.
Tap Back to return to the Wireless controls screen.
4.
Next time you use your device to detect Wi-Fi networks, you will not be prompted to enter the network key of the previously accessed Wi-Fi network (unless you perform a hard reset which will erase custom settings on your device).
Notes Wi-Fi networks are self-discoverable, which means no additional steps are required for your device to connect to a
Wi-Fi network. It may be necessary to provide a username and password for certain closed wireless networks.
To turn off Wi-Fi, on the Wireless controls screen, tap the OFF/ON slider at the right side of the Wi-Fi item.
Internet and Social Networking 95
To check Wi-Fi network status
Aside from the Wi-Fi status icon on the title bar, you can check the current Wi-Fi connection status from any of the following screens of your device:
Wireless LAN screen
Tap Start > Settings, and then tap Wireless controls > Wi-Fi > Advanced.
On the Main tab, you will see the Wi-Fi network that your device is currently connected to. The configuration and signal quality of the Wi-Fi network are also shown.
Configure Wireless Networks screen
Tap Start > Settings > Menu > All Settings > Connections > Wi-Fi and then tap the Wireless Networks button. This screen displays all available
Wi-Fi networks in range.
To connect to a Wi-Fi network in the list, tap and hold on the desired network, and then tap Connect.
Tap a Wi-Fi network in the list to view or change its connection settings.
You can also add new Wi-Fi networks, if available, by tapping Add New.
To save battery power while connected to a Wi-Fi network
Using Wi-Fi quickly consumes battery power. Turn off Wi-Fi when not in use. You can also enable power saving settings while using Wi-Fi.
Tap Start > Settings > Wireless controls > Wi-Fi > Advanced > Power Mode tab.
1.
Move the Power Save Mode slider to a position
2.
that optimizes performance with the least power consumption.
For example, move the slider to the left (Best Performance) to have the optimal wireless network performance; move to the right (Best Battery) to obtain the maximum battery usage.
96 Internet and Social Networking

Dial-up

Your device’s networking capability allows you to access the Internet through the dial-up connection. Settings for connecting to the Verizon 1xRTT/EVDO network are already preconfigured on your device, and your device is ready to connect to the Internet. Do not change these settings as this may cause your data connection to stop working.
If you need to use another dial-up connection from an ISP (Internet Service Provider), you can manually add it to your device. To establish a dial-up connection on your device, you need the same settings that you normally use when you dial up from your computer. This includes the ISP server phone number, your user name and password.
On the Home screen, slide to the Settings tab and then tap Menu > All Settings.
1.
Tap Connections > Connections.
2.
Under Verizon Wireless, tap Add a new modem connection.
3.
On the Make New Connection screen, enter a name for the connection and select Cellular Line in the
4.
Select a modem list, and then tap Next.
Enter the ISP server phone number, and then tap Next.
5.
Enter your user name, password, and any other information required by your ISP, and then tap Finish.
6.

GPRS/3G (GSM only)

If you are going to roam internationally, you can use GPRS/3G (or EDGE, if available) via the pre-installed GSM SIM card to connect to the Internet and to send and receive e-mail on your device. Contact Verizon to find out about GPRS/3G rates.
Your device is ready to use Verizon GPRS/3G services. Do not change the connection settings as this may cause the GPRS/3G services to stop working. If you need to add another GPRS/3G connection on your device, contact Verizon.
Data connection icons
The following icons may appear in the title bar when the device is in Global or GSM mode:
GPRS available
EDGE available
HSPA available
WCDMA/UMTS available
Data connection present

Starting a data connection

After setting up a data connection on your device, you can now connect your device to the Internet. The connection is automatically started when you begin using a program that accesses the Internet such as Opera Mobile.
To manually start a data connection
If you have set up multiple types of data connections on your device, you can manually start a connection.
On the Home screen, slide to the Settings tab and then tap Menu > All Settings.
1.
Tap Connections > Connections.
2.
Tap Manage existing connections.
3.
Tap and hold the name of the desired connection, and then tap Connect.
4.
To disconnect active data connections
On the Home screen, slide to the Settings tab, and then tap Wireless control.
1.
Tap the OFF/ON slider at the right side of the Data connection item.
2.

9.2 Using Opera Mobile

Opera Mobile™ is a full-featured Internet browser, optimized for use on your device.
To open Opera Mobile and go to a website
On the Home screen, slide to the Internet tab and then tap Launch Browser.
1.
On the Opera Mobile screen, tap the address bar.
2.
Note If the address bar is hidden, tap at the bottom-right corner of the screen.
Enter the URL address and tap .
3.
1
2
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1 Refresh the web page being viewed.
2 Enter the URL of the web site here.
3 Return to the previous web page viewed.
4 Go to the Bookmarks screen where you can add, edit, or send bookmarks.
5 Add a new browsing tab, switch to another browsing tab, or close the currently
displayed tab.
6 Go to the home page.
7 Open a list where you can change Opera Mobile settings. See “Opera Mobile menu”
in this chapter for details.
8 When browsing the web, Opera Mobile automatically switches to full screen mode.
Tap to show the address and Menu bars again.
8
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Opera Mobile menu

On the menu bar, tap to open the menu.
Open the Settings screen where you can set your home page, change display settings, set privacy settings, and more.
View items being downloaded, and resume or stop current downloads.
View information about the web page you are browsing.
See web pages that you have viewed.
Manage and view web pages that you have saved.
Open the Opera Mobile help file.
Close Opera Mobile completely.
Note For more information about using Opera Mobile, go to: http://www.opera.com/products/mobile/.

Navigating web pages

To pan on the web page
While browsing web pages, use finger gestures to pan on the web page.
Tip Touch and hold an empty area on a web page to open a
shortcut menu that lets you go back to the previous page, reload the page, add the page as a Favorite, and more. You can also tap and hold a link or image on a web page to open a menu with different options.
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To zoom in and out on web pages
While viewing a web page in full screen, slide to the right of the zoom bar to zoom in on the web page. To zoom out, slide your finger to the left.
Tip You can also tap the screen twice to zoom in. To zoom out, tap the screen twice again.
Zooming in Zooming out
To change the screen orientation
Change the screen orientation by simply turning your device sideways.
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9.3 Using Internet Explorer Mobile

Internet Explorer® Mobile is the standard Web browser that is included with Windows Mobile. To use Internet Explorer Mobile, tap Start > All Programs > Internet Explorer.

The browser screen

Internet Explorer Mobile displays in two modes: full-screen and normal viewing modes. Full-screen mode hides the address bar and the browser controls. To change from full-screen to normal viewing mode, tap the Restore icon ( ) at the bottom right corner of the browser screen.
In normal viewing mode, you can use the following browser controls:
1 2 3 4 5
1 Return to the previous Web page viewed.
2 Open the Favorites screen where you can add, edit, or delete Web favorites.
3 Display or hide the onscreen keyboard of your phone.
4 Display the onscreen zoom slider so you can zoom in or out of the page.
5 Open the browser menu and choose display options and other settings.

Entering a website address and adding it to your favorites

If Internet Explorer is in full-screen mode, tap the Restore icon ( ).
1.
Tap on the address bar, enter the address of the website, and then tap the Go icon ( ).
2.
After browsing the website, tap the Restore icon ( ) again to display the browser controls, and then
3.
tap the Favorites icon ( ).
Tap Add Favorite.
4.
Use the provided title or enter a descriptive title for the website.
5.
To save the website address as a favorite, tap Done.
6.
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